Zxp installer ошибка 193 при установке

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Having trouble while installing Creative Cloud app extensions or plugins? Quickly find solutions to some common errors that you might encounter during installation.

If you don’t see the Stock & Marketplace tab in the Creative Cloud desktop app, it’s likely that you are using Windows on ARM. We are working to ensure plug-in support for Windows computers that use ARM processors. In the meantime, we recommend that you install and run your plug-ins on Windows computers that use Intel processors.

Your Adobe XD plugins can only be installed from the Stock & Marketplace tab in the Creative Cloud desktop app. If you don’t have the latest version of Adobe XD and try to install an XD plugin, you get the following error message:

It might happen that the Adobe Exchange website shows your acquired plugins, but they don’t show in the Creative Cloud desktop app. In this case, you get the following error message: «Something went wrong. You might not see all of your plugins.»

You can fix this issue with the following steps:

Once the Creative Cloud desktop app finishes loading, your acquired plugins or extensions show up in the Stock & Marketplace tab.

When you install a plugin or extension on Mac computers with Apple Silicon, you are prompted to open the app in Intel emulation mode. 

Sign in to the Creative Cloud desktop app with the appropriate Profile and re-install the plugins. If you require a plug-in for multiple profiles, repeat the process for each profile.

Find your error code in the following table and follow the given solutions.

Error code Error message or description How to fix the error

-1

Unknown Error

Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
-2 File System Error

The file system errors are usually permission errors or are related to disk space. Free some space on the disk. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

If this doesn’t work, quit the Creative Cloud desktop app and the installed app. Then try installing the extension or plugin again.

-3

Extraction failure

Error -3 indicates that the compressed plugin file is corrupt, is missing one of the plugin files, or has run out of disk space.

Free some space on the disk. Quit the Creative Cloud desktop app and the installed app. Relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

-4

Manifest Parse failure

Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

-5

Internal parsing failure

Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

-6

Plugin not compatible

Error code -6 indicates that the downloaded plugin is not compatible with any of the installed apps. An extension or plugin installed on Adobe Exchange does not get added to your Creative Cloud app if the app version is not compatible with the extension. Similarly, if you update your app and it is no longer compatible with the extension or plugin, it won’t appear in the app. 

Install a compatible app, and quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

If the above solution doesn’t work, try the solutions on this page in the given order. 

-7

Download failure

First, make sure that you are connected to the Internet. Then, check to see that you are signed in to the Adobe Exchange website and the Creative Cloud desktop app with the same account. 

-8

No Internet connection

Check the Internet connection, and quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

-9 Connection timeout Check the Internet connection, and quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

-10

Invalid extension

Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

-11

Database update failure

Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

-12

Task canceled

Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
-13 User canceled the operation Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
-14

The application is running but not responsive

Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
-15 Application not reachable Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
-16 Incorrect package returned Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
-17 Timeout Error This error occurs when you haven’t entered your account credentials on being prompted, leading to a timeout. To fix this issue, retry the operation and enter the credentials when prompted.
-18 User is not signed in This error occurs when you aren’t signed in. To fix this issue, ensure that you are signed in to the Creative Cloud desktop app.
-19 Operation failed  Quit the Creative Cloud desktop app. Then, relaunch the Creative Cloud desktop app and try the operation again. If the issue still occurs, reinstall the Creative Cloud desktop app.
-20 Operation failed Quit the Creative Cloud desktop app. Then, relaunch the Creative Cloud desktop app and try the operation again. If the issue still occurs, reinstall the Creative Cloud desktop app.
-21 Adobe application compatible with the extension is currently running. Please quit the application and retry. Quit the app compatible with the plugin and then try to install the extension or plugin again.
-22
Plugin installer is not ready
Quit the Creative Cloud desktop app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
-23 Failed signature verification
This error occurs for UXP hybrid plugins when they are not signed. Request the developer to sign the executables in the plugin.
-24 Extension is not entitled
Acquire the entitlement for the plugin and try installing the plugin again.
-152 Couldn’t install plugin This error only occurs on macOS Catalina and later versions. To fix this error, go to System Settings > Privacy & Security > Full Disk Access. Select Add an application and then add the Creative Cloud desktop app, if not already present. Turn on the settings for the Creative Cloud desktop app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
1001 Entitlement not found
  • Make sure that both Adobe Exchange and Creative Cloud have the same user accounts. Sign in with the same credentials on both the Adobe Exchange website and the Creative Cloud desktop app.
  • Open the Creative Cloud desktop app and select Help > Check for updates to refresh your plugin entitlements.
  • Make sure you are connected to the Internet.
1002 Permission issue

This error occurs when you haven’t entered your account credentials on being prompted.

Try to install the plugin or extension again and enter your credentials when prompted. 

1003 Plugin operation timeout Check the Internet connection, and quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
Error code Error message or description How to fix the error
-175 The Add-on failed to install: It requires escalated privileges. 

This error occurs if you do not have administrator access to install applications on your computer, or if you select No or Cancel when prompted to enter an administrator password. To fix this error, you need to enter the administrator password if it is requested during installation.
 

Try to install the extension or plugin again. Go to Stock & Marketplace in the Creative Cloud desktop app. Find the extension, and if it is installed, select Uninstall. Wait for two minutes for the removal to complete, then select Install. Select the notification message when it appears. Enter your administrator password if prompted, and select Yes in the notification dialog.
 

(Windows only) If the issue persists, open the Task Manager and go to the Details tab. Select the process AdobeExtensionsService.exe, and then select End task. Once the background process closes, try to install the plugin again.

-192 Extension Manager init failed, status = -192!

Your version of the Creative Cloud desktop app is incompatible with the ExMan Command Tool. Please update your Creative Cloud app and try again.

Update to the latest version of the Creative Cloud desktop app and then try to install your extension or plugin.
-201, 204 Couldn’t install plugin This error only occurs on macOS Catalina and later versions. To fix this error, go to System Settings > Privacy & Security > Full Disk Access. Select Add an application and then add the Creative Cloud desktop app, if not already present. Turn on the settings for the Creative Cloud desktop app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
-402 Failed signature verification This error occurs when the plugin is not signed. Request the developer to sign the plugin.
-403, -411 Compatible Creative Cloud app not found. Install a compatible version of the Creative Cloud application before installing the extension. Once the application is installed, try installing the extension again
-407, -408 Another Add-on required by this one is not installed or enabled. Check which extensions or plugins must be installed first by reading the description of the extension or plugin you are trying to install. Install the required extension or plugin first, and then reinstall the one you were trying to install.
-412 An Add-on with the same name is already installed. Check that the extension or plugin you have already installed is the one you want. If it is a different product with the same name and you want the one available through Creative Cloud Marketplace, you must uninstall the one that is currently installed. Then reinstall the extension or plugin through Creative Cloud Marketplace.
-418 A newer version of this Add-on is already installed. If you want the specific version being offered through Creative Cloud Marketplace, you must remove the newer version that you have previously installed. Then reinstall the older version through Creative Cloud Marketplace. Go to Plugins in Creative Cloud Marketplace, find the extension or plugin, and if it is already installed, select Uninstall. Wait two minutes for the removal to complete, then select Install.
-456

Case 1: The Add-on requires the relevant Creative Cloud apps to be closed to complete the installation/update. 

Case 2: The Add-on requires its compatible Adobe application to be closed to complete the installation/update.

Quit the compatible Creative Cloud applications that are running. Then, try installing/updating the extension or plugin again. 
-458 None of the required Adobe applications have been installed.

An extension or plugin installed on Adobe Exchange does not get added to your Creative Cloud app if the app version is not compatible with the extension or plugin. Similarly, if you update your app and it is no longer compatible with the extension or plugin, they won’t appear in the app.

Install at least one compatible Creative Cloud application that supports this extension (plugin or add-on), and then try installing the extension or plugin again. 

-459 Installation failed because it is incompatible with installed Adobe applications.

An extension or plugin installed on Adobe Exchange does not get added to your Creative Cloud app if the app version is not compatible with the extension or plugin. Similarly, if you update your app and it is no longer compatible with the extension or plugin, they won’t appear in the app.

Install at least one compatible Creative Cloud application that supports this extension (plugin or add-on), and then try installing the extension or plugin again. 

-1xx (-151 to -191) There was a file operation error when installing this Add-on. The extension or plugin is corrupted. Try installing it again. 
-2xx (-251 to -278) There was a file operation error when installing this Add-on. The extension or plugin is corrupted. Try installing it again. 
-5xx (-500 to -513) Failed to update the database The extension or plugin is corrupted. Try installing it again. 
-506 You are trying to install a plugin using the UPIA tool when it is already installed through the Creative Cloud desktop app. Uninstall your plugin or extension from the Creative Cloud desktop app and then install it using the UPIA tool.
-602 License check failed, or you are using an encrypted plugin without signing into the Creative Cloud desktop app.

This error may occur when either the plugin installation is tied with administrator privileges, or when you are signed out of the Creative Cloud desktop app. To fix this error:

  1. Sign in to the Creative Cloud desktop app. 
  2. Then try installing the extension or plugin again without administrator privileges.
-6xx (-601, -602, -603, -604, -651, -652, -653) Your license failed to validate, or you are using an encrypted plugin when the Creative Cloud desktop app is not installed.
This error may occur when either the plugin is corrupted, or when you don’t have the Creative Cloud desktop app installed on your device. To fix this error:

  1. Install the Creative Cloud desktop app, and sign in to your account.
  2. Then try installing the extension or plugin again without administrator privileges.
-629 Admin privileges not provided This error occurs when you deny the admin credentials when prompted. To fix this issue, retry the operation and provide the admin credentials when prompted. 
-630 Timeout Error
This error occurs when you haven’t entered your account credentials upon being prompted, leading to a timeout. To fix this issue, retry the operation and enter the credentials when prompted.
-631 Request failed This issue occurs when you are trying to install extensions or plugins using the Universal Plugin Installer Agent (UPIA) while being signed out of the Creative Cloud desktop app. To fix this issue, sign in to the Creative Cloud desktop app. Then try installing your extension or plugin.
-641, -642 Couldn’t install plugins This error occurs when you are trying to install extensions or plugins using commands with sudo on the Universal Plugin Installer Agent (UPIA) command-line tool. To fix this issue, open the Creative Cloud desktop app. Then try installing your extension or plugin.
-643, -644 Internal communication failure Relaunch the Creative Cloud desktop app and try performing the plugin operation again.
-645
Failed to launch CCD Relaunch the Creative Cloud desktop app and try performing the plugin operation again
-646
Plugin Installer init failed Reinstall the Creative Cloud desktop app and retry the plugin operation.

Share log files of the installation with Adobe Customer Care so we can help diagnose the issue.

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If the error you are getting is related to the Internet Explorer, you may do the following:

  1. Reset your browser.
    • For Windows 7, you may click Start, go to Control Panel, then click Internet Options on the left side. Then you can click Advanced tab then click the Reset button.
    • For Windows 8 and 10, you may click search and type Internet Options, then go to Advanced tab and click Reset.
  2. Disable script debugging and error notifications.
    • On the same Internet Options window, you may go to Advanced tab and look for Disable script debugging
    • Put a check mark on the radio button
    • At the same time, uncheck the “Display a Notification about every Script Error” item and then click Apply and OK, then reboot your computer.

If these quick fixes do not work, you can always backup files and run repair reinstall on your computer. However, you can do that later when the solutions listed here did not do the job.

Method 6 – Reinstall Your Graphics Driver

up vote
0
down vote

If the error is related to a bad graphics driver, then you may do the following:

  • Open your Device Manager, locate the graphics driver
  • Right click the video card driver then click uninstall, then restart your computer

Method 5 – Run Disk Cleanup

up vote
0
down vote

You might also be experiencing runtime error because of a very low free space on your computer.

  • You should consider backing up your files and freeing up space on your hard drive
  • You can also clear your cache and reboot your computer
  • You can also run Disk Cleanup, open your explorer window and right click your main directory (this is usually C: )
  • Click Properties and then click Disk Cleanup

Method 2 – Update / Reinstall Conflicting Programs

up vote
0
down vote
Using Control Panel

  • For Windows 7, click the Start Button, then click Control panel, then Uninstall a program
  • For Windows 8, click the Start Button, then scroll down and click More Settings, then click Control panel > Uninstall a program.
  • For Windows 10, just type Control Panel on the search box and click the result, then click Uninstall a program
  • Once inside Programs and Features, click the problem program and click Update or Uninstall.
  • If you chose to update, then you will just need to follow the prompt to complete the process, however if you chose to Uninstall, you will follow the prompt to uninstall and then re-download or use the application’s installation disk to reinstall the program.

Using Other Methods

  • For Windows 7, you may find the list of all installed programs when you click Start and scroll your mouse over the list that appear on the tab. You may see on that list utility for uninstalling the program. You may go ahead and uninstall using utilities available in this tab.
  • For Windows 10, you may click Start, then Settings, then choose Apps.
  • Scroll down to see the list of Apps and features installed in your computer.
  • Click the Program which is causing the runtime error, then you may choose to uninstall or click Advanced options to reset the application.

Method 3 – Update your Virus protection program or download and install the latest Windows Update

up vote
0
down vote

Virus infection causing runtime error on your computer must immediately be prevented, quarantined or deleted. Make sure you update your virus program and run a thorough scan of the computer or, run Windows update so you can get the latest virus definition and fix.

Method 4 – Re-install Runtime Libraries

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You might be getting the error because of an update, like the MS Visual C++ package which might not be installed properly or completely. What you can do then is to uninstall the current package and install a fresh copy.

  • Uninstall the package by going to Programs and Features, find and highlight the Microsoft Visual C++ Redistributable Package.
  • Click Uninstall on top of the list, and when it is done, reboot your computer.
  • Download the latest redistributable package from Microsoft then install it.

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    Motion Bro – расширение ZXP для Adobe. Проблемы установки

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    How to fix Installation failed because the extension is not compatible

     ZXP Installer uses ExManCmd, Adobe’s official command line tool for installing extensions. You can learn more about it here: https://www.adobeexchange.com/resources/28. Implementation-wise, all ZXP Installer does when you drag an extension onto it is capture the filename and then create the command line string needed to run Adobe’s tool.

    Adobe dropped support for the Extension Manager after CC 2014, so it isn’t possible to install CC 2015.5 extensions with the Extension Manager. However, because some extensions support versions that did work with the Extension Manager, you’ll find that it will still launch and try to install them, probably one of the most common support tickets I answer for my extensions.

    The metadata used to define how extensions are installed is the same between ExMan (ZXP Installer) and the Extension Manager, and as far as I know, they use the same system storage for managing and checking which extensions are and are not installed. Adobe extension installation is notoriously buggy and I’ve seen many instances where one Adobe tool causes silent conflicts with others. By deleting the Extension Manager, which is obsolete if you’re using CC 2015.5, you remove half of the conflict letting Adobe’s other installer do all the work.

    Give it a try:

    https://aescripts.com/learn/zxp-installer/

    FAQ:

    https://aescripts.com/knowledgebase/index/view/faq/zxp-installer-faq/

    Что лучше поставить для backend`a?

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  • Find and install Safari extensions

    Find Safari Extensions

    Like apps, you can find extensions for Safari through the Mac App Store. Proceed as follows:

    Step 1: Activate the App Store.

    Step 2: Select Categories in the left pane.


    Step 3: Then click Safari extensions in the right pane. You can also quickly access this by going to the  Safari > Safari Extensions menu in the browser window. 

    Step 4: Now search for the extension you need using the search bar on the top left of the App Store. If you find the app you need, click the Get or Payment amount button (if it’s a paid extension) next to the Safari extension you want to install.


    Step 5: Finally click the Install button to install this utility for Safari.

    Note: Currently the App Store still doesn’t offer more specific options to limit the search to only Safari extensions. Also, you can’t always tell if it’s an extension for Safari or a standalone macOS app.

    Enable Safari Extensions

    After installing extensions for Safari, it does not mean that they are activated. Instead, you have to do this manually. Proceed as follows: 

    Step 1: Activate Safari browser.

    Step 2: Click the Turn On and Review… button next to the New Safari Extensions Available message . This will open the Extensions dialog box in Safari.


    Step 3: Click on the square box next to the name of the new Safari extension.

    Step 4: In the new dialog box displayed, click the Turn On button to activate this utility. 

    Disable, remove Safari extensions

    As mentioned above, when you don’t use the extensions anymore, you can turn them off or completely remove them. Not only does this speed up the Safari browser, but it’s also a way to find problems with the browser when it crashes. To disable or remove unnecessary extensions from Safari, do the following:

    Step 1: Activate Safari browser.

    Step 2: Click Safari on the Safari menu bar.


    Step 3: Select Preferences from the drop-down menu.

    Step 4: Uncheck the option next to the Safari extension name to disable it.


    Step 5: Click on the name of the Safari extension you want to delete in the left pane. Then click the Uninstall button in the right pane.

    Step 6: Next, click the Show in Finder button in the newly displayed dialog box. 


    Step 7: Right-click the extension you want to delete and select Send to Trash or press Cmd + Backspace . Repeat the same steps as you need to remove other extensions.

    How to Fix Installation failed because the extension is not compatible Error in ZXP Installer

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    Источники

    • https://www.errorvault.com/en/troubleshooting/runtime-errors/adobe-systems-inc/adobe-after-effects/error-193_adobe-after-effects-error-193
    • https://gs-russia.ru/kak-ispravit-oshibku-zxp-installation-failed-because-of-a-file-operation-error-xl-xf0gznE_KARzVrImn4t-vi.html
    • https://www.solvusoft.com/en/errors/runtime-errors/flexera-software-inc/installshield/193-installshield-error-code-193/
    • https://qna.habr.com/q/281469
    • https://ngolongtech.net/installation-failed-because-the-extension-is-not-compatible-with-the-installed-applications-macos/

    [свернуть]

    Having trouble while installing Creative Cloud app extensions or plugins? Quickly find solutions to some common errors that you might encounter during installation.

    If you don’t see the Stock & Marketplace tab in the Creative Cloud desktop app, it’s likely that you are using Windows on ARM. We are working to ensure plug-in support for Windows computers that use ARM processors. In the meantime, we recommend that you install and run your plug-ins on Windows computers that use Intel processors.

    Your Adobe XD plugins can only be installed from the Stock & Marketplace tab in the Creative Cloud desktop app. If you don’t have the latest version of Adobe XD and try to install an XD plugin, you get the following error message:

    It might happen that the Adobe Exchange website shows your acquired plugins, but they don’t show in the Creative Cloud desktop app. In this case, you get the following error message: «Something went wrong. You might not see all of your plugins.»

    You can fix this issue with the following steps:

    Once the Creative Cloud desktop app finishes loading, your acquired plugins or extensions show up in the Stock & Marketplace tab.

    When you install a plugin or extension on Mac computers with Apple Silicon, you are prompted to open the app in Intel emulation mode. 

    Sign in to the Creative Cloud desktop app with the appropriate Profile and re-install the plugins. If you require a plug-in for multiple profiles, repeat the process for each profile.

    Find your error code in the following table and follow the given solutions.

    Error code Error message or description How to fix the error

    -1

    Unknown Error

    Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
    -2 File System Error

    The file system errors are usually permission errors or are related to disk space. Free some space on the disk. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

    If this doesn’t work, quit the Creative Cloud desktop app and the installed app. Then try installing the extension or plugin again.

    -3

    Extraction failure

    Error -3 indicates that the compressed plugin file is corrupt, is missing one of the plugin files, or has run out of disk space.

    Free some space on the disk. Quit the Creative Cloud desktop app and the installed app. Relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

    -4

    Manifest Parse failure

    Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

    -5

    Internal parsing failure

    Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

    -6

    Plugin not compatible

    Error code -6 indicates that the downloaded plugin is not compatible with any of the installed apps. An extension or plugin installed on Adobe Exchange does not get added to your Creative Cloud app if the app version is not compatible with the extension. Similarly, if you update your app and it is no longer compatible with the extension or plugin, it won’t appear in the app. 

    Install a compatible app, and quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

    If the above solution doesn’t work, try the solutions on this page in the given order. 

    -7

    Download failure

    First, make sure that you are connected to the Internet. Then, check to see that you are signed in to the Adobe Exchange website and the Creative Cloud desktop app with the same account. 

    -8

    No Internet connection

    Check the Internet connection, and quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

    -9 Connection timeout Check the Internet connection, and quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

    -10

    Invalid extension

    Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

    -11

    Database update failure

    Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.

    -12

    Task canceled

    Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
    -13 User canceled the operation Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
    -14

    The application is running but not responsive

    Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
    -15 Application not reachable Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
    -16 Incorrect package returned Quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
    -17 Timeout Error This error occurs when you haven’t entered your account credentials on being prompted, leading to a timeout. To fix this issue, retry the operation and enter the credentials when prompted.
    -18 User is not signed in This error occurs when you aren’t signed in. To fix this issue, ensure that you are signed in to the Creative Cloud desktop app.
    -19 Operation failed  Quit the Creative Cloud desktop app. Then, relaunch the Creative Cloud desktop app and try the operation again. If the issue still occurs, reinstall the Creative Cloud desktop app.
    -20 Operation failed Quit the Creative Cloud desktop app. Then, relaunch the Creative Cloud desktop app and try the operation again. If the issue still occurs, reinstall the Creative Cloud desktop app.
    -21 Adobe application compatible with the extension is currently running. Please quit the application and retry. Quit the app compatible with the plugin and then try to install the extension or plugin again.
    -22
    Plugin installer is not ready
    Quit the Creative Cloud desktop app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
    -23 Failed signature verification
    This error occurs for UXP hybrid plugins when they are not signed. Request the developer to sign the executables in the plugin.
    -24 Extension is not entitled
    Acquire the entitlement for the plugin and try installing the plugin again.
    -152 Couldn’t install plugin This error only occurs on macOS Catalina and later versions. To fix this error, go to System Settings > Privacy & Security > Full Disk Access. Select Add an application and then add the Creative Cloud desktop app, if not already present. Turn on the settings for the Creative Cloud desktop app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
    1001 Entitlement not found
    • Make sure that both Adobe Exchange and Creative Cloud have the same user accounts. Sign in with the same credentials on both the Adobe Exchange website and the Creative Cloud desktop app.
    • Open the Creative Cloud desktop app and select Help > Check for updates to refresh your plugin entitlements.
    • Make sure you are connected to the Internet.
    1002 Permission issue

    This error occurs when you haven’t entered your account credentials on being prompted.

    Try to install the plugin or extension again and enter your credentials when prompted. 

    1003 Plugin operation timeout Check the Internet connection, and quit the Creative Cloud desktop app and the installed app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
    Error code Error message or description How to fix the error
    -175 The Add-on failed to install: It requires escalated privileges. 

    This error occurs if you do not have administrator access to install applications on your computer, or if you select No or Cancel when prompted to enter an administrator password. To fix this error, you need to enter the administrator password if it is requested during installation.
     

    Try to install the extension or plugin again. Go to Stock & Marketplace in the Creative Cloud desktop app. Find the extension, and if it is installed, select Uninstall. Wait for two minutes for the removal to complete, then select Install. Select the notification message when it appears. Enter your administrator password if prompted, and select Yes in the notification dialog.
     

    (Windows only) If the issue persists, open the Task Manager and go to the Details tab. Select the process AdobeExtensionsService.exe, and then select End task. Once the background process closes, try to install the plugin again.

    -192 Extension Manager init failed, status = -192!

    Your version of the Creative Cloud desktop app is incompatible with the ExMan Command Tool. Please update your Creative Cloud app and try again.

    Update to the latest version of the Creative Cloud desktop app and then try to install your extension or plugin.
    -201, 204 Couldn’t install plugin This error only occurs on macOS Catalina and later versions. To fix this error, go to System Settings > Privacy & Security > Full Disk Access. Select Add an application and then add the Creative Cloud desktop app, if not already present. Turn on the settings for the Creative Cloud desktop app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
    -402 Failed signature verification This error occurs when the plugin is not signed. Request the developer to sign the plugin.
    -403, -411 Compatible Creative Cloud app not found. Install a compatible version of the Creative Cloud application before installing the extension. Once the application is installed, try installing the extension again
    -407, -408 Another Add-on required by this one is not installed or enabled. Check which extensions or plugins must be installed first by reading the description of the extension or plugin you are trying to install. Install the required extension or plugin first, and then reinstall the one you were trying to install.
    -412 An Add-on with the same name is already installed. Check that the extension or plugin you have already installed is the one you want. If it is a different product with the same name and you want the one available through Creative Cloud Marketplace, you must uninstall the one that is currently installed. Then reinstall the extension or plugin through Creative Cloud Marketplace.
    -418 A newer version of this Add-on is already installed. If you want the specific version being offered through Creative Cloud Marketplace, you must remove the newer version that you have previously installed. Then reinstall the older version through Creative Cloud Marketplace. Go to Plugins in Creative Cloud Marketplace, find the extension or plugin, and if it is already installed, select Uninstall. Wait two minutes for the removal to complete, then select Install.
    -456

    Case 1: The Add-on requires the relevant Creative Cloud apps to be closed to complete the installation/update. 

    Case 2: The Add-on requires its compatible Adobe application to be closed to complete the installation/update.

    Quit the compatible Creative Cloud applications that are running. Then, try installing/updating the extension or plugin again. 
    -458 None of the required Adobe applications have been installed.

    An extension or plugin installed on Adobe Exchange does not get added to your Creative Cloud app if the app version is not compatible with the extension or plugin. Similarly, if you update your app and it is no longer compatible with the extension or plugin, they won’t appear in the app.

    Install at least one compatible Creative Cloud application that supports this extension (plugin or add-on), and then try installing the extension or plugin again. 

    -459 Installation failed because it is incompatible with installed Adobe applications.

    An extension or plugin installed on Adobe Exchange does not get added to your Creative Cloud app if the app version is not compatible with the extension or plugin. Similarly, if you update your app and it is no longer compatible with the extension or plugin, they won’t appear in the app.

    Install at least one compatible Creative Cloud application that supports this extension (plugin or add-on), and then try installing the extension or plugin again. 

    -1xx (-151 to -191) There was a file operation error when installing this Add-on. The extension or plugin is corrupted. Try installing it again. 
    -2xx (-251 to -278) There was a file operation error when installing this Add-on. The extension or plugin is corrupted. Try installing it again. 
    -5xx (-500 to -513) Failed to update the database The extension or plugin is corrupted. Try installing it again. 
    -506 You are trying to install a plugin using the UPIA tool when it is already installed through the Creative Cloud desktop app. Uninstall your plugin or extension from the Creative Cloud desktop app and then install it using the UPIA tool.
    -602 License check failed, or you are using an encrypted plugin without signing into the Creative Cloud desktop app.

    This error may occur when either the plugin installation is tied with administrator privileges, or when you are signed out of the Creative Cloud desktop app. To fix this error:

    1. Sign in to the Creative Cloud desktop app. 
    2. Then try installing the extension or plugin again without administrator privileges.
    -6xx (-601, -602, -603, -604, -651, -652, -653) Your license failed to validate, or you are using an encrypted plugin when the Creative Cloud desktop app is not installed.
    This error may occur when either the plugin is corrupted, or when you don’t have the Creative Cloud desktop app installed on your device. To fix this error:

    1. Install the Creative Cloud desktop app, and sign in to your account.
    2. Then try installing the extension or plugin again without administrator privileges.
    -629 Admin privileges not provided This error occurs when you deny the admin credentials when prompted. To fix this issue, retry the operation and provide the admin credentials when prompted. 
    -630 Timeout Error
    This error occurs when you haven’t entered your account credentials upon being prompted, leading to a timeout. To fix this issue, retry the operation and enter the credentials when prompted.
    -631 Request failed This issue occurs when you are trying to install extensions or plugins using the Universal Plugin Installer Agent (UPIA) while being signed out of the Creative Cloud desktop app. To fix this issue, sign in to the Creative Cloud desktop app. Then try installing your extension or plugin.
    -641, -642 Couldn’t install plugins This error occurs when you are trying to install extensions or plugins using commands with sudo on the Universal Plugin Installer Agent (UPIA) command-line tool. To fix this issue, open the Creative Cloud desktop app. Then try installing your extension or plugin.
    -643, -644 Internal communication failure Relaunch the Creative Cloud desktop app and try performing the plugin operation again.
    -645
    Failed to launch CCD Relaunch the Creative Cloud desktop app and try performing the plugin operation again
    -646
    Plugin Installer init failed Reinstall the Creative Cloud desktop app and retry the plugin operation.

    Share log files of the installation with Adobe Customer Care so we can help diagnose the issue.

    Installation failed because the extension is not compatible with the installed applications macOS. ZXP installer says “Installation failed because the extension is not compatible with the installed applications”. If you have this issue, please read through this article to fix the problem.

    Installation failed because the extension is not compatible

    Installation failed because the extension is not compatible

    Warning about extensions

    There’s no denying the huge benefits of installing extensions for Safari. However, that does not mean that you can install many extensions for this browser. One of the downsides that you will realize when you install too many extensions is that the performance of your Mac suffers.

    Especially, Safari’s browsing speed is significantly reduced, the time to load web pages is also slower than usual. This disadvantage does not only happen to Safari but also other web browsers.

    Therefore, you should only search, choose to download and install useful and necessary extensions. If you have a lot of extensions installed in Safari, consider disabling or deleting those you don’t use anymore to improve Safari’s speed and performance.

    Find and install Safari extensions

    Find Safari Extensions

    Like apps, you can find extensions for Safari through the Mac App Store. Proceed as follows:

    Step 1: Activate the App Store.

    Step 2: Select Categories in the left pane.

    Step 3: Then click Safari extensions in the right pane. You can also quickly access this by going to the  Safari > Safari Extensions menu in the browser window. 

    Step 4: Now search for the extension you need using the search bar on the top left of the App Store. If you find the app you need, click the Get or Payment amount button (if it’s a paid extension) next to the Safari extension you want to install.

    Step 5: Finally click the Install button to install this utility for Safari.

    Note: Currently the App Store still doesn’t offer more specific options to limit the search to only Safari extensions. Also, you can’t always tell if it’s an extension for Safari or a standalone macOS app.

    Enable Safari Extensions

    After installing extensions for Safari, it does not mean that they are activated. Instead, you have to do this manually. Proceed as follows: 

    Step 1: Activate Safari browser.

    Step 2: Click the Turn On and Review… button next to the New Safari Extensions Available message . This will open the Extensions dialog box in Safari.

    Step 3: Click on the square box next to the name of the new Safari extension.

    Step 4: In the new dialog box displayed, click the Turn On button to activate this utility. 

    Disable, remove Safari extensions

    As mentioned above, when you don’t use the extensions anymore, you can turn them off or completely remove them. Not only does this speed up the Safari browser, but it’s also a way to find problems with the browser when it crashes. To disable or remove unnecessary extensions from Safari, do the following:

    Step 1: Activate Safari browser.

    Step 2: Click Safari on the Safari menu bar.

    Step 3: Select Preferences from the drop-down menu.

    Step 4: Uncheck the option next to the Safari extension name to disable it.

    Step 5: Click on the name of the Safari extension you want to delete in the left pane. Then click the Uninstall button in the right pane.

    Step 6: Next, click the Show in Finder button in the newly displayed dialog box. 

    Step 7: Right-click the extension you want to delete and select Send to Trash or press Cmd + Backspace . Repeat the same steps as you need to remove other extensions.

     ZXP Installer uses ExManCmd, Adobe’s official command line tool for installing extensions. You can learn more about it here: https://www.adobeexchange.com/resources/28. Implementation-wise, all ZXP Installer does when you drag an extension onto it is capture the filename and then create the command line string needed to run Adobe’s tool.

    Adobe dropped support for the Extension Manager after CC 2014, so it isn’t possible to install CC 2015.5 extensions with the Extension Manager. However, because some extensions support versions that did work with the Extension Manager, you’ll find that it will still launch and try to install them, probably one of the most common support tickets I answer for my extensions.

    The metadata used to define how extensions are installed is the same between ExMan (ZXP Installer) and the Extension Manager, and as far as I know, they use the same system storage for managing and checking which extensions are and are not installed. Adobe extension installation is notoriously buggy and I’ve seen many instances where one Adobe tool causes silent conflicts with others. By deleting the Extension Manager, which is obsolete if you’re using CC 2015.5, you remove half of the conflict letting Adobe’s other installer do all the work.

    Give it a try:

    https://aescripts.com/learn/zxp-installer/

    FAQ:

    https://aescripts.com/knowledgebase/index/view/faq/zxp-installer-faq/

    Video on fixing “Installation failed because the extension is not compatible”

    Ngolongtech hopes this article would help you! 

    Visit Macwintips.com to update the most practical and useful tips for Mac and Windows!

    Let’s solve the problem
    ERROR: zxp installer error: extension manager init failed, status -193! a required resource is missing. please relaunch the creative app and try again

    100% Working….

    DR — SARAK

    2023-09-17 08:34:17

    THank you!

    Stupid Mad Polygon

    2023-09-16 05:50:40

    Thank you bro!!!

    appolity

    2023-09-12 21:32:59

    Tried changing the zxp file name to zip but zip file cannot be unzipped. States that it’s not a valid zip file or something

    Faker

    2023-08-29 02:28:08

    Thank you so much!

    Ali Emre

    2023-08-24 13:28:00

    thx bro

    Vishal Parashar

    2023-08-18 07:11:01

    for mac?

    сашОк

    2023-08-07 14:20:37

    спасибо бро спас

    Umair Hashmi

    2023-08-03 09:06:12

    It worked on Mac by creating CEP/extensions folder. Thanks

    Disgusting Weeb

    2023-08-02 12:19:38

    It hepls also with any other extensions, thanks!

    Энерготерапия как профессия

    2023-07-29 14:12:10

    спасибо мне тоже помогло!

    no way, dude YOU ARE AWESOME =D

    Arda Tolkay

    2023-07-25 19:26:00

    Thank you man very useful !!!!

    Toblipa

    2023-07-24 16:37:23

    alguem poderia upar ele peguei um vírus e perdi tudo q tinha no pc. =/

    Toblipa

    2023-07-24 16:36:45

    oi onde tem esse ZXP(3.2.1) pra baixar não estou achando essa versão q funciona na versão2020

    Comdegars

    2023-07-24 10:25:35

    Damn it works! Btw, if you don’t have CEP folder just create it manually, then cretate extensions folder inside it in the same way and it will works too.

    yomoma

    2023-07-20 14:39:18

    what if i doesnt have that folder

    Roman Stelmakh

    2023-07-18 06:58:20

    Thank you so much! God bless

    vlw!

    Kenan Nehmi

    2023-06-09 23:38:02

    Love you ❤❤❤ thanks

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