Во время работы с аппаратом могут возникать проблемы, связанные с неисправностями «железа» или ПО. И если расходные материалы можно просто заменить, то с «мозгами» нужно разбираться. Поэтому, для экономии времени и удобства, ниже представлены возможные коды ошибок (FAULT ERROR CODE), которые показывают Xerox DocuColor DC 240/250/242/252/260 и WorkCentre WC 7655/7665/7675/7755/7765/7775 при неисправности, и их значение:
коды ошибок (fault code/error) продолжение. Часть 2
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061-323 ERROR — RAP No SOS Failure.
061-324 ERROR — RAP No SOS Failure.
061-325 ERROR — RAP No SOS Failure.
061-326 ERROR — RAP ROS Connect Failure Yellow.
061-327 ERROR — RAP ROS Connect Failure.
061-328 ERROR — RAP ROS Connect Failure.
061-329 ERROR — RAP ROS Connect Failure Black.
061-334 ERROR — RAP ROS Y/M VDD Failure.
061-335 ERROR — RAP ROS C/K VDD Failure.
061-336 ERROR — RAP ROS Y/M VDD Down Failure.
061-337 ERROR — RAP ROS C/K VDD Down Failure.
061-338 ERROR — RAP SOS Stop Magenta Failure.
061-339 ERROR — RAP SOS Stop Black Failure.
061-340 ERROR — RAP ROS LD Failure Black.
061-341 ERROR — RAP ROS LD Failure Yellow.
061-342 ERROR — RAP ROS LD Failure Magenta.
061-343 ERROR — RAP ROS LD Failure Cyan.
061-600 ERROR — RAP ROS Data Failure Yellow.
061-601 ERROR — RAP ROS Data Failure Magenta.
061-602 ERROR — RAP ROS Data Failure Cyan.
061-603 ERROR — RAP ROS Data Failure Black.
061-604 ERROR — RAP LD Alarm Yellow.
061-605 ERROR — RAP LD Alarm Magenta.
061-606 ERROR — RAP LD Alarm Cyan.
061-607 ERROR — RAP LD Alarm Black.
062-210 ERROR — RAP IISS Hot Line Failure.
062-211 ERROR — RAP IIT/IPS EEPROM Failure (IPS).
062-220 ERROR — RAP IPS-EXT Connection Failure.
062-277 ERROR — RAP IIT/IPS-DADF Communication Failure.
062-278 ERROR — RAP IIT-Extension Communication Failure.
062-300 ERROR — RAP Platen Interlock Open.
062-310 ERROR — RAP IIT/IPS-ESS Communication Failure.
062-311 ERROR — RAP IIT Software Logic Failure.
062-321 ERROR — RAP IPS-YATA Connection Failure.
062-322 ERROR — RAP EXT-YATA Connection Failure.
062-323 ERROR — RAP YATA PWBA Failure.
062-345 ERROR — RAP IIT/IPS EEPROM Failure (IIT).
062-355 ERROR — RAP IPS Fan Failure.
062-356 ERROR — RAP Lamp Fan Failure.
062-357 ERROR — RAP CCD Fan Failure. An error signal was detected for the CCD fan.
062-360 ERROR — RAP Carriage Position Failure.
062-362 ERROR — RAP X Hard Failure.
062-371 ERROR — RAP Lamp Failure.
062-380 ERROR — RAP Platen AOC Failure.
062-386 ERROR — RAP Platen AOC Failure.
062-389 ERROR — RAP Carriage Over Run (Scan End).
062-392 ERROR — RAP IT/IPS Memory Failure.
062-393 ERROR — RAP IIT/IPS PWB Failure.
062-790 ERROR — RAP X Detect Failure.
063-210 ERROR — RAP Extension EEPROM Failure.
063-220 ERROR — RAP IPS-EXT Psync Failure.
063-230 ERROR — RAP EXT Image Parameter Failure.
063-240 ERROR — RAP EXT Image Parameter Failure.
065-210 ERROR — RAP Extension Page Memory Failure 1.
065-211 ERROR — RAP CIS Shading FROM Failure
065-212 ERROR — RAP CIS Shading Level Failure.
065-213 ERROR — RAP CIS Output Level Failure.
065-215 ERROR — RAP Extension Page Memory Failure 2.
065-216 ERROR — RAP Extension Page Memory Failure 3.
065-219 ERROR — RAP CIS Black White Level Failure.
065-220 ERROR — RAP 1P DUP PWB-EXT Psync Failure.
071-101 ERROR — RAP Feed Out Sensor 1 is not turned ON.
071-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 1).
071-105 ERROR — RAP Registration Sensor ON Jam (Tray 1).
071-210 ERROR — RAP Tray 1 Lift Up Failure.
072-101 ERROR — RAP Tray 2 Miss Feed Jam.
072-102 ERROR — RAP The Tray 1 Feed Out Sensor does not turn ON.
072-104 ERROR — RAP Pre-Registration Sensor ON Jam (Tray 2).
072-105 ERROR — RAP Registration Sensor ON Jam (Tray 2).
072-210 ERROR — RAP Tray 2 Lift Up Failure.
073-101 ERROR — RAP Tray 3 Miss Feed Jam.
073-102 ERROR — RAP Feed Out Sensor 1 ON Jam (Tray 3).
073-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 3).
073-105 ERROR — RAP Registration Sensor ON Jam (Tray 3).
073-210 ERROR — RAP Tray 3 Lift Up Failure.
074-101 ERROR — RAP Pre Feed Sensor 4 is not ON within the specified time after the start of feed from Tray 4.
074-102 ERROR — RAP Feed Out Sensor 1 ON Jam (Tray 4).
074-103 ERROR — RAP The Tray 4 Feed Out Sensor is not ON within the specified time for paper fed from Tray 4.
074-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 4).
074-105 ERROR — RAP Registration Sensor ON Jam (Tray 4).
074-210 ERROR — RAP Tray 4 Lift Up Failure.
075-100 ERROR — RAP Tray 5/Bypass Pre Feed Sensor is not ON within the specified time after the start of feed from Tray 5.
075-101 ERROR — RAP Tray 5/Bypass Feed Out Sensor is not ON within the specified time for paper fed from Tray 5.
075-109 ERROR — RAP Paper from Tray 5/Bypass does not turn ON Pre Regi Sensor within a specified time.
075-135 ERROR — RAP Paper from Tray 5/Bypass does not turn ON Regi Sensor within a specified time.
075-210 ERROR — RAP Tray 5/Bypass Lift Up Sensor does not turn ON within a specified time after Tray 5 begins to lift.
075-211 ERROR — RAP Tray 5/Bypass Lift Down Sensor does not turn ON within a specified time after Tray 5 begins to lower.
077-102 ERROR — RAP Paper from Tray 2 did not turn on the Transport Path Sensor 1 within the specified time.
077-103 ERROR — RAP The Fuser Exit Sensor did not turn off within the specified time in straight exit mode.
077-106 ERROR — RAP The Fuser Exit Sensor did not come on within the specified time after the Registration Motor.
077-107 ERROR — RAP The Fuser Exit Sensor did not turn off within the specified time in invert exit mode.
077-109 ERROR — RAP The IOT Exit Sensor did not come on at the specified time in non-invert mode.
077-111 ERROR — RAP The IOT Exit Sensor did not come on within the specified time in invert exit mode.
077-113 ERROR — RAP The IOT Exit Sensor did not turn off at the specified time in non-invert mode.
077-115 ERROR — RAP The IOT Exit Sensor did not turn off within the specified time in invert exit mode.
077-118 ERROR — RAP Paper from Duplex did not turn on the Pre Regi Sensor within the specified time.
077-120 ERROR — RAP Post 2nd BTR Sensor On JAM.
077-123 ERROR — RAP Duplex In Sensor does not turn ON a spec time after the start of invert.
077-129 ERROR — RAP Paper from Duplex did not turn on the Regi Sensor within the specified time.
077-130 ERROR — RAP Duplex Out Sensor does not turn ON witin a specified time after Duplex In Sensor turns ON.
077-300 ERROR — RAP The Front Cover is open.
077-301 ERROR — RAP The Left Hand Interlock is open.
077-302 ERROR — RAP The Right Hand Cover Interlock is open.
077-303 ERROR — RAP PH Drawer Interlock Open.
077-304 ERROR — RAP The Tray 5/Bypass Cover Interlock is open.
077-312 ERROR — RAP Feeder Communication Failure.
077-909 ERROR — RAP One of the IOT sensors detected paper when power was turned on or when an interlock was closed.
077-967 ERROR — RAP The specified paper type and the paper type being used are different.
077-968 ERROR — RAP The type of paper in the tray was changed.
078-100 ERROR — RAP Paper from Tray 6 does not turn ON Pre Regi Sensor within a specified time.
078-101 ERROR — RAP The Tray 6 Feed Out sensor is not ON within the specified time for paper fed from Tray 6.
078-102 ERROR — RAP Paper from Tray 6 does not turn ON the Regi Sensor within a specified time.
078-151 ERROR — RAP The Tray 6 Feed Out Sensor did not come on within the specified time after the start of feed.
078-250 ERROR — RAP HCF Tray #2 Lift Up Fail.
078-300 ERROR — RAP The HCF transport interlock is open.
078-301 ERROR — RAP HCF Side Out Interlock Open.
089-600 ERROR — RAP Incorrect Fast Scan positioning for the reference color Cyan was detected during fine adjustment.
089-601 ERROR — RAP The Inner MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-602 ERROR — RAP The CENTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-603 ERROR — RAP The OUTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-604 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-605 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-606 ERROR — RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-607 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns correctly during Magenta rough adjustment.
089-608 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-609 ERROR — RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-610 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-611 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-612 ERROR — RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-613 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-614 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-615 ERROR — RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-616 ERROR — RAP RC Data OverFlow Failure.
089-617 ERROR — RAP RC Data OverRange Failure.
091-311 ERROR — RAP The voltage level of the CC cleaner position sensor did not change within the specified time.
091-312 ERROR — RAP Charge (K) Preclean HVPS has failed.
091-313 ERROR — RAP DRUM CRUM ASIC Communication Failure.
091-320 ERROR — RAP Charge Corotron Wire is broken.
091-400 ERROR — RAP The replacement date for Waste Toner Bottle (regular) is near.
091-401 ERROR — RAP The black drum cartridge is near the end-of-life.
091-403 ERROR — RAP The CC Assembly is near the end-of-life.
091-404 ERROR — RAP The CC Assembly has reached the end-of-life.
091-411 ERROR — RAP The yellow drum cartridge is near the end-of-life.
091-421 ERROR — RAP The magenta drum cartridge is near the end-of-life.
091-431 ERROR — RAP The cyan drum cartridge is near the end-of-life.
091-910 ERROR — RAP The waste toner bottle is not present.
091-911 ERROR — RAP The waste toner bottle is full.
091-913 ERROR — RAP The black drum cartridge (K) has reached the end-of-life.
091-914 ERROR — RAP Communication failure between the MCU and the black Drum CRUM.
091-915 ERROR — RAP The MCU detected incorrect data in the black drum cartridge CRUM.
091-916 ERROR — RAP The CRUM authentication registration data on the drum cartridge is incorrect.
091-917 ERROR — RAP MCU cannot communicate with the CRUM in drum Y.
091-918 ERROR — RAP Communication failure with the magenta Drum CRUM.
091-919 ERROR — RAP Communication failure with the cyan Drum CRUM.
091-920 ERROR — RAP The MCU detected incorrect data in the Yellow drum cartridge CRUM.
091-921 ERROR — RAP Drum CRUM is disconnected.
091-922 ERROR — RAP Wrong Data in magenta drum cartridge.
091-923 ERROR — RAP Wrong data in cyan drum cartridge.
091-924 ERROR — RAP The CRUM authentication registration data on the yellow drum cartridge is incorrect.
091-925 ERROR — RAP Wrong data in yellow Magenta cartridge.
091-926 ERROR — RAP The CRUM authentication registration data on the cyan drum cartridge is incorrect.
091-927 ERROR — RAP Yellow Drum CRUM is disconnected.
091-928 ERROR — RAP Magenta Drum CRUM is disconnected.
091-929 ERROR — RAP Cyan Drum CRUM is disconnected.
091-932 ERROR — RAP The yellow drum cartridge (Y) has reached the end-of-life.
091-933 ERROR — RAP The magenta drum cartridge (M) has reached the end-of-life.
091-934 ERROR — RAP The cyan drum cartridge (C) has reached the end-of-life.
092-649 ERROR — RAP The MOB ADC Shutter remains open due to shutter failure.
092-650 ERROR — RAP The MOB ADC Shutter remains closed due to shutter failure.
092-651 ERROR — RAP The output read by ADC Sensor from the clean Photoreceptor surface is out of range.
092-652 ERROR — RAP The measured ADC Patch density is light. (Over 75% of Vclean).
092-653 ERROR — RAP ATC SNR-Yellow output signal failure.
092-654 ERROR — RAP ATC SNR-Magenta output signal failure.
092-655 ERROR — RAP ATC SNR-Cyan output signal failure.
092-656 ERROR — RAP ATC SNR-black output signal failure.
092-657 ERROR — RAP The amplitude of ATC Yellow Sensor output is out of range.
092-658 ERROR — RAP The amplitude of ATC Magenta Sensor output is out of range.
092-659 ERROR — RAP The amplitude of ATC Cyan Sensor output is out of range.
092-660 ERROR — RAP The amplitude of ATC Black Sensor output is out of range.
092-661 ERROR — RAP The temperature output of the environment sensor is out of range.
092-662 ERROR — RAP The humidity output of the environment sensor is out of range.
092-663 ERROR — RAP The two levels of ADC Patch density created in Mini-Setup are reversed.
093-300 ERROR — RAP Marking Drawer Interlock Open.
093-313 ERROR — RAP The Low Toner Sensor failed to detect any toner after the Toner Cartridge Motor was energized.
093-314 ERROR — RAP Yellow Dispense failure.
093-315 ERROR — RAP Magenta Dispense failure.
093-316 ERROR — RAP Cyan Dispense failure.
093-317 ERROR — RAP Black Dispense failure.
093-320 ERROR — RAP There was a problem with the developer motor rotation.
093-421 ERROR — RAP The Black Toner Cartridge (K1) is empty and the Black Toner Cartridge (K2) is near empty.
093-422 ERROR — RAP The Black Toner Cartridge (K2) is empty and the Black Toner Cartridge (K1) is near empty.
093-423 ERROR — RAP Yellow toner is near empty.
093-424 ERROR — RAP Magenta toner is near empty.
093-425 ERROR — RAP Cyan toner empty.
093-600 ERROR — RAP Yellow Dispense near failure.
093-601 ERROR — RAP Magenta Dispense near failure.
093-602 ERROR — RAP Cyan Dispense near failure.
093-603 ERROR — RAP Black Dispense near failure.
093-912 ERROR — RAP The Black Dispense Motor rotation timed out indicating that the Black Cartridge and Reserve Tank are empty.
093-918 ERROR — RAP A communication failure with Black Toner Cartridge CRUM K2.
093-924 ERROR — RAP A communication failure with Black Toner Cartridge CRUM K1.
093-925 ERROR — RAP The data written to the toner CRUM K1 did not agree with the data read.
093-926 ERROR — RAP Toner Cartridge CRUM K1 Authentication Data is different.
093-927 ERROR — RAP A communication failure with Yellow Toner Cartridge CRUM Y.
093-928 ERROR — RAP A communication failure with Magenta Toner Cartridge CRUM M.
093-929 ERROR — RAP A communication failure with Cyan Toner Cartridge CRUM C.
093-932 ERROR — RAP Cartridge Exchange Time Over.
093-934 ERROR — RAP The data written to the toner CRUM M did not agree with the data read.
093-935 ERROR — RAP The data written to the toner CRUM C did not agree with the data read.
093-936 ERROR — RAP The data written to the toner CRUM K2 did not agree with the data read.
093-937 ERROR — RAP Toner Cartridge CRUM Y Authentication Data is different.
093-938 ERROR — RAP Toner Cartridge CRUM M Authentication Data is different.
093-939 ERROR — RAP Toner Cartridge CRUM C Authentication Data is different.
093-940 ERROR — RAP Toner Cartridge CRUM K2 Authentication Data is different.
094-320 ERROR — RAP Retraction was not detected within the specified time after retraction of the 1st BTR started.
094-321 ERROR — RAP First BTR Contact Failure.
094-322 ERROR — RAP Second BTR Retract Failure.
094-323 ERROR — RAP Contact was not detected within the specified time after contact with the 2nd BTR started.
102-356 ERROR — RAP Fatal error related to the EWS.
102-380 ERROR — RAP Fatal error in the MF UI count.
102-381 ERROR — RAP ESS error during communication between ESS and the control panel.
102-382 ERROR — RAP A verification message was not returned from the Control Panel within the specified time.
112-700 ERROR — RAP The punch dust box is full.
116-210 ERROR — RAP Media Reader Fatal Error.
116-211 ERROR — RAP Media Reader Cable disconnected.
116-212 ERROR — RAP [Media Reader] MediaLib SW Logic Failure.
116-310 ERROR — RAP An error was detected while checking ESS font ROM DIMM #1.
116-312 ERROR — RAP An error was detected in the HDD encryption key during activation.
116-313 ERROR — RAP An encryption key was specified but the HDD itself was not encrypted.
116-314 ERROR — RAP An ethernet error was detected.
116-315 ERROR — RAP An error was detected during System Memory 1 R/W.
116-316 ERROR — RAP An error was detected during System Memory 2 R/W.
116-317 ERROR — RAP An error was detected when checking the MF ROM.
116-318 ERROR — RAP An error was detected when checking the expansion ROM R2.
116-321 ERROR — RAP System Software Fatal Error.
116-322 ERROR — RAP WebDAV S/W Failure.
116-323 ERROR — RAP An error was detected during the ESS PWB NVM Read/Write Check.
116-324 ERROR — RAP A fatal software exception error has occurred in the Controller PWB CPU.
116-325 ERROR — RAP An error occurred in ESS fan rotation.
116-329 ERROR — RAP A system call error related to the serial I/F was detected.
116-330 ERROR — RAP Error during HDD check.
116-331 ERROR — RAP An error related to the log was detected.
116-332 ERROR — RAP An error in the MF ROM ( ) was detected.
116-333 ERROR — RAP A problem occurred during software processing, and processing could no longer continue.
116-336 ERROR — RAP Redirector HD Failure. A problem was detected during HD access.
116-337 ERROR — RAP Fatal error with SNTP in general.
116-338 ERROR — RAP Fatal error with JBA in general.
116-340 ERROR — RAP There was insufficient page memory, input buffers, or work area.
116-341 ERROR — RAP Incorrect version or invalid combination ROM DIMMs are installed.
116-342 ERROR — RAP Fatal error related to the SNMP agent.
116-343 ERROR — RAP An IC error within the ESS PWB was detected.
116-346 ERROR — RAP Formatter failure. Error return from a system call.
116-348 ERROR — RAP Redirector failure. Error return from a system call.
116-349 ERROR — RAP There was an error with a call within SIF related to Pflite.
116-350 ERROR — RAP Fatal error with AppleTalk in general.
116-351 ERROR — RAP Fatal error related to EtherTalk.
116-352 ERROR — RAP Fatal error related to NetWare.
116-353 ERROR — RAP A physical problem was detected with the HDD during activation, causing the HDD not to activate.
116-354 ERROR — RAP A problem with the HDD product code was detected during activation.
116-355 ERROR — RAP Fatal error related to the SNMP agent.
116-356 ERROR — RAP The HDD was formatted, but an HDD failure occurred.
116-357 ERROR — RAP PostScript fatal system error.
116-358 ERROR — RAP Fatal error related to the salutation.
116-359 ERROR — RAP Fatal error in PLW.
116-360 ERROR — RAP Fatal error related to SMB.
116-361 ERROR — RAP SPL HDD fatal error. SpoolCont detected an error during HDD access.
116-362 ERROR — RAP SSDP software failure.
116-363 ERROR — RAP BMLinkS or print service software failure.
116-364 ERROR — RAP A timer error was detected.
116-365 ERROR — RAP SPL fatal error.
116-366 ERROR — RAP Report generator incorrect operation.
116-367 ERROR — RAP Parallel fatal error.
116-368 ERROR — RAP DumpPrint fatal error.
116-370 ERROR — RAP XJCL fatal error.
116-371 ERROR — RAP PCL Decomposer Software Failure. PCL fatal error.
116-373 ERROR — RAP Fatal error related to Dynamic DNS.
116-374 ERROR — RAP AutoSW fatal error.
116-376 ERROR — RAP Port 9100 Software Fail.
116-378 ERROR — RAP Fatal error related to MCR.
116-379 ERROR — RAP Fatal error related to MCC.
116-380 ERROR — RAP An error was detected while checking ESS font ROM DIMM #1.
116-381 ERROR — RAP The ABL did not agree with the ABL version information in NVM, or the data was corrupted.
116-382 ERROR — RAP An ABL access to NVM or HDD failed.
116-385 ERROR — RAP Fatal error related to the IDC.
116-388 ERROR — RAP It was detected that no HD is installed.
116-389 ERROR — RAP The system detected that no additional RAM was installed.
116-390 ERROR — RAP A version mismatch was detected between the standard ROM and NVM.
116-391 ERROR — RAP Incorrect specification of the country code, territory code, or paper size group.
116-395 ERROR — RAP Fatal error related to the USB.
116-701 ERROR — RAP Duplex printing is not possible due to insufficient memory.
116-702 ERROR — RAP Printing occurred with a substitute font.
116-703 ERROR — RAP PostScript data problem during PostScript grammar interpretation or language interpretation.
116-704 ERROR — RAP MediaReader No Insert (No Job).
116-705 ERROR — RAP MediaReader Format Error (No Job).
116-706 ERROR — RAP MediaReader: File Attribute Read Error (No Job).
116-707 ERROR — RAP MediaReader: Image File Read Error (No Job).
116-708 ERROR — RAP MediaReader: File Attribute Read Error (In Job).
116-709 ERROR — RAP MediaReader: Image File Read Error (Occurs during job).
116-710 ERROR — RAP Original size not correctly determined.
116-711 ERROR — RAP Mismatch in size and direction or ART EX form with paper to be printed.
116-712 ERROR — RAP PLW form / logo data cannot be registered due to insufficient RAM or HD space.
116-713 ERROR — RAP The job was divided because the HDD was full.
116-714 ERROR — RAP An HP-GL/2 (option) command error occurred.
116-715 ERROR — RAP The form could not be registered because the ART EX form registration upper limit was reached.
116-716 ERROR — RAP MediaReader File Does Not Exist.
116-717 ERROR — RAP MediaLib: Not Execute of New Request.
116-718 ERROR — RAP The specified ART EX form has not been registered.
116-720 ERROR — RAP PCL Memory Low, Page Simplified.
116-737 ERROR — RAP User defined data could not be registered because there was insufficient ART IV user definition memory.
116-738 ERROR — RAP Synthesis problem due to the specified ART IV form size and direction were different from the paper size and direction.
116-739 ERROR — RAP Form / logo data could not be registered because there was insufficient ART IV memory or HDD capacity.
116-740 ERROR — RAP An error occurred because the print data exceeded the printer limit.
116-741 ERROR — RAP No more forms can be registered because the number of ART IV Forms registered has reached the upper limit.
116-742 ERROR — RAP No more logo data can be registered because the number of ART IV log data registered has reached the upper limit.
116-743 ERROR — RAP The form or logo data could not be registered due to insufficient ART IV memory.
116-745 ERROR — RAP An ART IV command error occurred.
116-746 ERROR — RAP The specified form has not been registered.
116-747 ERROR — RAP The paper margin value is too large for the HP-GL/2 (option) effective coordinate area.
116-748 ERROR — RAP The HP-GL/2 (option) print data does not contain any image data.
116-749 ERROR — RAP The specified PostScript font is not in ROM or HDD.
116-771 ERROR — RAP Invalid JBIG Parameter DL Fixed.
116-772 ERROR — RAP Invalid JBIG Parameter D Fixed.
116-773 ERROR — RAP Invalid JBIG Parameter P Fixed.
116-774 ERROR — RAP Invalid JBIG Parameter YD Fixed.
116-775 ERROR — RAP Invalid JBIG Parameter LO Fixed.
116-776 ERROR — RAP Invalid JBIG Parameter MX Fixed.
116-777 ERROR — RAP Invalid JBIG Parameter MY Fixed.
116-778 ERROR — RAP Invalid JBIG Parameter VLENGTH Fixed.
116-780 ERROR — RAP There was a problem with the document attached to the received mail.
116-790 ERROR — RAP Stapling was cancelled.
123-200 ERROR — RAP The data received from ESS exceeded the buffer size of the storage destination within the control panel.
123-201 ERROR — RAP Data intended to be received from the control panel exceeded the buffer size of the storage destination within the control panel.
123-202 ERROR — RAP Events occurred that exceeded the processing capability for requests generated within the control panel.
123-203 ERROR — RAP UI Debug code.
123-204 ERROR — RAP SIO Parameter Failure (UI-Control panel).
123-205 ERROR — RAP SIO Command Failure (UI-Control panel).
123-206 ERROR — RAP SIO Status Failure (UI-Control panel).
123-207 ERROR — RAP Comm Manager Target Failure (UI-Control panel).
123-208 ERROR — RAP Comm Manager Command Failure (UI-Control panel).
123-209 ERROR — RAP EVM Returns Wrong Value (UI-Control panel).
123-310 ERROR — RAP Send Queue Full (UI-Control panel).
123-311 ERROR — RAP Receive Queue Full (UI-Control panel).
123-312 ERROR — RAP EVM Uses Wrong API (UI-Control panel).
123-313 ERROR — RAP AS Uses Wrong API (UI-Control panel).
123-314 ERROR — RAP Event-Waiting Timer Timeout (UI-Control panel).
123-315 ERROR — RAP CTS Internal Failure (UI-Control panel).
123-316 ERROR — RAP Send Request Queue Full SIO (UI-Control panel).
123-317 ERROR — RAP Receive Message Queue Full (UI-Control panel).
123-318 ERROR — RAP Receive Finish Queue Full (UI-Control panel).
123-319 ERROR — RAP Send Failure with No ACK (UI-Control panel).
123-320 ERROR — RAP Polling Failure (UI-Control panel).
123-321 ERROR — RAP Send Message Failure (UI-Control panel).
123-322 ERROR — RAP Target Failure (UI-Control panel).
123-323 ERROR — RAP Address Failure (UI-Control panel). Serial communication error.
123-324 ERROR — RAP Size Failure (UI-Control panel). Serial communication error.
123-325 ERROR — RAP Object Creation Failure (UI-Control panel).
123-326 ERROR — RAP Memory Overflow (UI-Control panel).
123-327 ERROR — RAP Button Overflow (UI-Control panel).
123-328 ERROR — RAP UI Internal Failure with Out of Area.
123-329 ERROR — RAP UI Internal Failure with Invalid Coordinates.
123-330 ERROR — RAP Interface Failure with Invalid Parameter LCD.
123-331 ERROR — RAP UI Internal Failure with Invalid LED Request.
123-332 ERROR — RAP I/F Failure (Invalid Parameter CP).
123-333 ERROR — RAP I/F Failure (No Communication).
123-334 ERROR — RAP I/F Failure (Receiving Error Key Code).
123-335 ERROR — RAP I/F Failure (Receiving Invalid Coordinates).
123-336 ERROR — RAP I/F Failure (DM-ACD Drv. I/F).
123-337 ERROR — RAP Frame Data Error with Invalid Data Type.
123-338 ERROR — RAP Frame Data Error Offset Address Out.
123-339 ERROR — RAP Display Request Code Invalid.
123-340 ERROR — RAP Interface Failure GUAM-DM I/F.
123-341 ERROR — RAP Event Queue Full (UI-Control panel).
123-342 ERROR — RAP Event Queue Empty (UI-Control panel).
123-343 ERROR — RAP Invalid Class (UI-Control panel).
123-344 ERROR — RAP Invalid Type (UI-Control panel).
123-345 ERROR — RAP Timer Queue Full (UI-Control panel).
123-346 ERROR — RAP Invalid Timer Number (UI-Control panel).
123-347 ERROR — RAP Undefined Trap (UI-Control panel).
123-348 ERROR — RAP Command Access Exception (UI-Control panel).
123-349 ERROR — RAP Invalid Command (UI-Control panel).
123-350 ERROR — RAP Privilege Command (UI-Control panel).
123-351 ERROR — RAP No FPU Exception (UI-Control panel).
123-352 ERROR — RAP Address Mis-align (UI-Control panel).
123-353 ERROR — RAP Data Access Exception (UI-Control panel).
123-354 ERROR — RAP Tag Overflow (UI-Control panel).
123-355 ERROR — RAP No Co Processor Exception (UI-Control panel).
123-356 ERROR — RAP Short of Area (UI-Control panel).
123-357 ERROR — RAP Cancel Wait Status (UI-Control panel).
123-358 ERROR — RAP Timeout (UI-Control panel).
123-359 ERROR — RAP Queue Overflow (UI-Control panel).
123-360 ERROR — RAP Context Failure (UI-Control panel).
123-361 ERROR — RAP Object Failure (UI-Control panel).
123-362 ERROR — RAP No Object (UI-Control panel).
123-363 ERROR — RAP Invalid ID (UI-Control panel).
123-364 ERROR — RAP Parameter Failure (UI-Control panel).
123-365 ERROR — RAP Reserve Attribute (UI-Control panel).
123-366 ERROR — RAP Reserve Function Code (UI-Control panel).
123-367 ERROR — RAP Unsupported Function (UI-Control panel).
123-368 ERROR — RAP Short of UI Memory (UI-Control panel).
123-369 ERROR — RAP Invalid Interface Value (UI-Control panel).
123-370 ERROR — RAP Interface Length Failure (UI-Control panel).
123-371 ERROR — RAP Interface Parameter Failure (UI-Control panel).
123-372 ERROR — RAP Interface Sequence Failure (UI-Control panel).
123-373 ERROR — RAP Channel Failure (UI-Control panel).
123-374 ERROR — RAP Invalid User Job ID (UI-Control panel).
123-375 ERROR — RAP Internal Resource Failure (UI-Control panel).
123-376 ERROR — RAP Internal Memory Failure (UI-Control panel).
123-377 ERROR — RAP UI Timer Failure (UI-Control panel).
123-378 ERROR — RAP Interface Format Failure (UI-Control panel).
123-379 ERROR — RAP Dispatch Failure (UI-Control panel).
123-380 ERROR — RAP Copy Interface Failure (UI-Control panel).
123-382 ERROR — RAP Scanner Interface Failure (UI-Control panel).
123-383 ERROR — RAP Report Interface Failure (UI-Control panel).
123-384 ERROR — RAP Server Access Failure (UI-Control panel).
123-385 ERROR — RAP Service Object Overflow (UI-Control panel).
123-386 ERROR — RAP Invalid Service Object (UI-Control panel).
123-387 ERROR — RAP Invalid Service Object Attribute (UI-Control panel).
123-388 ERROR — RAP Attribute Failure (UI-Control panel).
123-389 ERROR — RAP Argument Failure (UI-Control panel).
123-390 ERROR — RAP Job Parameter Failure (UI-Control panel).
123-391 ERROR — RAP Job Actual Parameter Failure (UI-Control panel).
123-392 ERROR — RAP Auditron Failure (UI-Control panel).
123-393 ERROR — RAP EP Failure (UI-Control panel).
123-394 ERROR — RAP File Access Failure (UI-Control panel).
123-395 ERROR — RAP NVM Failure (UI-Control panel).
123-396 ERROR — RAP FF Failure (UI-Control panel).
123-397 ERROR — RAP MGR Failure (UI-Control panel).
123-398 ERROR — RAP Delay Release Queue Full (UI-Control panel).
123-399 ERROR — RAP Internal Failure (UI-Control panel).
123-400 ERROR — RAP Internal Failure (UI-Control panel).
124-310 ERROR — RAP DC132 11 — The product number was not specified.
124-311 ERROR — RAP DC132 09 — The serial number registration field failed.
124-312 ERROR — RAP DC132 12 — Product numbers did not agree.
124-313 ERROR — RAP DC132 10 — Serial numbers did not agree.
124-314 ERROR — RAP DC 132-01 — IOT Speed Failure.
124-315 ERROR — RAP DC 132-02 — IOT Speed Mismatch.
124-316 ERROR — RAP DC 132-04 — Product a/f Model Failure.
124-317 ERROR — RAP DC 132-04 — Product a/f All Product Model Mismatch.
124-318 ERROR — RAP Product Type for S/W Key Failure.
124-319 ERROR — RAP DC 132-08 — All Product Type For S/W Key Mismatch.
124-320 ERROR — RAP EEP ROM Failure.
124-321 ERROR — RAP Backup SRAM Failure. An NVM ROM write problem occurred on the ESS PWB.
124-322 ERROR — RAP DC 132-05 — Copy/Scan/Print S/W Key by PWE Failure.
124-323 ERROR — RAP DC 132-06 — Copy/Scan/Print S/W Key 1 Failure.
124-324 ERROR — RAP All Billings Mismatch.
124-325 ERROR — RAP Billing Restoration Failure.
124-333 ERROR — RAP ASIC Failure (Panther).
124-334 ERROR — RAP Standard Font ROM Error.
124-335 ERROR — RAP Font ROM Not Found.
124-337 ERROR — RAP ESS Standard RAM Error.
124-338 ERROR — RAP Same Font ROMs Found.
124-339 ERROR — RAP ROM DIMM of another product found.
124-340 ERROR — RAP The three CRUM market destination values are not set up (0 or different).
124-341 ERROR — RAP One CRUM market destination value is different (IOT).
124-342 ERROR — RAP One CRUM market destination value is different (SYS 1).
124-343 ERROR — RAP One CRUM market destination value is different (SYS 2).
124-350 ERROR — RAP The three CRUM OEM destination values are not set up (0 or different).
124-351 ERROR — RAP One CRUM OEM destination value is different (IOT).
124-352 ERROR — RAP One CRUM OEM destination value is different (SYS 1).
124-353 ERROR — RAP One CRUM OEM destination value is different (SYS 2).
124-360 ERROR — RAP CRUM Valid/Invalid is not set up at the three locations (0 or different values).
124-361 ERROR — RAP CRUM Validation Failure MCU.
124-362 ERROR — RAP CRUM Validation Failure SYS 1.
124-363 ERROR — RAP CRUM Validation Failure SYS 2.
124-372 ERROR — RAP IOT sc Soft Failure.
124-373 ERROR — RAP IOT Manager SW Failure.
124-374 ERROR — RAP IOT IM Device Driver SW Failure.
124-380 ERROR — RAP CRUM Market fail ALL (2).
124-381 ERROR — RAP CRUM Market fail MCU (2).
124-382 ERROR — RAP CRUM Market fail SYS 1 (2).
124-383 ERROR — RAP CRUM Market fail SYS 2 (2).
124-390 ERROR — RAP CRUM OEM fail ALL (2).
124-391 ERROR — RAP CRUM OEM fail MCU (2).
124-392 ERROR — RAP CRUM OEM fail SYS 1 (2).
124-393 ERROR — RAP CRUM OEM fail SYS 2 (2).
124-701 ERROR — RAP Side Tray to Center Tray.
124-704 ERROR — RAP The output tray was changed from the Folder Tray to the Center Tray and printing continued.
124-705 ERROR — RAP Punching Cancelled.
124-706 ERROR — RAP Folding Cancelled.
124-708 ERROR — RAP The output tray has been changed to the Sub Tray because a failure was detected in the specified output tray.
124-709 ERROR — RAP Stapler Sheet Count is too high.
125-311 ERROR — RAP PSWcont Unexpected Failure.
127-210 ERROR — RAP DFE Communication Failure.
127-211 ERROR — RAP DFE Parameter Error.
127-212 ERROR — RAP ExtPrint Check Mode Error.
127-213 ERROR — RAP External Print IF Mismatch.
127-220 ERROR — RAP Communication Error (video) detected by the DFE.
127-221 ERROR — RAP Communication Error (Command) detected by the DFE.
127-310 ERROR — RAP ESR Task Fatal Error.
127-311 ERROR — RAP ExtPRT.
127-320 ERROR — RAP DFE Critical Failure.
127-337 ERROR — RAP Job Template HDD Write Error.
127-342 ERROR — RAP Job Template Monitor Failure.
127-353 ERROR — RAP LPD Soft Fatal Error.
127-354 ERROR — RAP FTP Server Software Failure.
127-396 ERROR — RAP Mail I/O Soft Fatal error.
127-398 ERROR — RAP IPP Soft Fatal Error.
127-399 ERROR — RAP JME Soft Fatal Error.
202-399 ERROR — RAP Timer Internal Fail.
Во время работы с аппаратом могут возникать проблемы, связанные с неисправностями «железа» или ПО. И если расходные материалы можно просто заменить, то с «мозгами» нужно разбираться. Поэтому, для экономии времени и удобства, ниже представлены возможные коды ошибок (FAULT ERROR CODE), которые показывают Xerox DocuColor DC 240/250/242/252/260 и WorkCentre WC 7655/7665/7675/7755/7765/7775 при неисправности, и их значение:
коды ошибок (fault code/error) продолжение. Часть 2
…
061-323 ERROR — RAP No SOS Failure.
061-324 ERROR — RAP No SOS Failure.
061-325 ERROR — RAP No SOS Failure.
061-326 ERROR — RAP ROS Connect Failure Yellow.
061-327 ERROR — RAP ROS Connect Failure.
061-328 ERROR — RAP ROS Connect Failure.
061-329 ERROR — RAP ROS Connect Failure Black.
061-334 ERROR — RAP ROS Y/M VDD Failure.
061-335 ERROR — RAP ROS C/K VDD Failure.
061-336 ERROR — RAP ROS Y/M VDD Down Failure.
061-337 ERROR — RAP ROS C/K VDD Down Failure.
061-338 ERROR — RAP SOS Stop Magenta Failure.
061-339 ERROR — RAP SOS Stop Black Failure.
061-340 ERROR — RAP ROS LD Failure Black.
061-341 ERROR — RAP ROS LD Failure Yellow.
061-342 ERROR — RAP ROS LD Failure Magenta.
061-343 ERROR — RAP ROS LD Failure Cyan.
061-600 ERROR — RAP ROS Data Failure Yellow.
061-601 ERROR — RAP ROS Data Failure Magenta.
061-602 ERROR — RAP ROS Data Failure Cyan.
061-603 ERROR — RAP ROS Data Failure Black.
061-604 ERROR — RAP LD Alarm Yellow.
061-605 ERROR — RAP LD Alarm Magenta.
061-606 ERROR — RAP LD Alarm Cyan.
061-607 ERROR — RAP LD Alarm Black.
062-210 ERROR — RAP IISS Hot Line Failure.
062-211 ERROR — RAP IIT/IPS EEPROM Failure (IPS).
062-220 ERROR — RAP IPS-EXT Connection Failure.
062-277 ERROR — RAP IIT/IPS-DADF Communication Failure.
062-278 ERROR — RAP IIT-Extension Communication Failure.
062-300 ERROR — RAP Platen Interlock Open.
062-310 ERROR — RAP IIT/IPS-ESS Communication Failure.
062-311 ERROR — RAP IIT Software Logic Failure.
062-321 ERROR — RAP IPS-YATA Connection Failure.
062-322 ERROR — RAP EXT-YATA Connection Failure.
062-323 ERROR — RAP YATA PWBA Failure.
062-345 ERROR — RAP IIT/IPS EEPROM Failure (IIT).
062-355 ERROR — RAP IPS Fan Failure.
062-356 ERROR — RAP Lamp Fan Failure.
062-357 ERROR — RAP CCD Fan Failure. An error signal was detected for the CCD fan.
062-360 ERROR — RAP Carriage Position Failure.
062-362 ERROR — RAP X Hard Failure.
062-371 ERROR — RAP Lamp Failure.
062-380 ERROR — RAP Platen AOC Failure.
062-386 ERROR — RAP Platen AOC Failure.
062-389 ERROR — RAP Carriage Over Run (Scan End).
062-392 ERROR — RAP IT/IPS Memory Failure.
062-393 ERROR — RAP IIT/IPS PWB Failure.
062-790 ERROR — RAP X Detect Failure.
063-210 ERROR — RAP Extension EEPROM Failure.
063-220 ERROR — RAP IPS-EXT Psync Failure.
063-230 ERROR — RAP EXT Image Parameter Failure.
063-240 ERROR — RAP EXT Image Parameter Failure.
065-210 ERROR — RAP Extension Page Memory Failure 1.
065-211 ERROR — RAP CIS Shading FROM Failure
065-212 ERROR — RAP CIS Shading Level Failure.
065-213 ERROR — RAP CIS Output Level Failure.
065-215 ERROR — RAP Extension Page Memory Failure 2.
065-216 ERROR — RAP Extension Page Memory Failure 3.
065-219 ERROR — RAP CIS Black White Level Failure.
065-220 ERROR — RAP 1P DUP PWB-EXT Psync Failure.
071-101 ERROR — RAP Feed Out Sensor 1 is not turned ON.
071-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 1).
071-105 ERROR — RAP Registration Sensor ON Jam (Tray 1).
071-210 ERROR — RAP Tray 1 Lift Up Failure.
072-101 ERROR — RAP Tray 2 Miss Feed Jam.
072-102 ERROR — RAP The Tray 1 Feed Out Sensor does not turn ON.
072-104 ERROR — RAP Pre-Registration Sensor ON Jam (Tray 2).
072-105 ERROR — RAP Registration Sensor ON Jam (Tray 2).
072-210 ERROR — RAP Tray 2 Lift Up Failure.
073-101 ERROR — RAP Tray 3 Miss Feed Jam.
073-102 ERROR — RAP Feed Out Sensor 1 ON Jam (Tray 3).
073-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 3).
073-105 ERROR — RAP Registration Sensor ON Jam (Tray 3).
073-210 ERROR — RAP Tray 3 Lift Up Failure.
074-101 ERROR — RAP Pre Feed Sensor 4 is not ON within the specified time after the start of feed from Tray 4.
074-102 ERROR — RAP Feed Out Sensor 1 ON Jam (Tray 4).
074-103 ERROR — RAP The Tray 4 Feed Out Sensor is not ON within the specified time for paper fed from Tray 4.
074-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 4).
074-105 ERROR — RAP Registration Sensor ON Jam (Tray 4).
074-210 ERROR — RAP Tray 4 Lift Up Failure.
075-100 ERROR — RAP Tray 5/Bypass Pre Feed Sensor is not ON within the specified time after the start of feed from Tray 5.
075-101 ERROR — RAP Tray 5/Bypass Feed Out Sensor is not ON within the specified time for paper fed from Tray 5.
075-109 ERROR — RAP Paper from Tray 5/Bypass does not turn ON Pre Regi Sensor within a specified time.
075-135 ERROR — RAP Paper from Tray 5/Bypass does not turn ON Regi Sensor within a specified time.
075-210 ERROR — RAP Tray 5/Bypass Lift Up Sensor does not turn ON within a specified time after Tray 5 begins to lift.
075-211 ERROR — RAP Tray 5/Bypass Lift Down Sensor does not turn ON within a specified time after Tray 5 begins to lower.
077-102 ERROR — RAP Paper from Tray 2 did not turn on the Transport Path Sensor 1 within the specified time.
077-103 ERROR — RAP The Fuser Exit Sensor did not turn off within the specified time in straight exit mode.
077-106 ERROR — RAP The Fuser Exit Sensor did not come on within the specified time after the Registration Motor.
077-107 ERROR — RAP The Fuser Exit Sensor did not turn off within the specified time in invert exit mode.
077-109 ERROR — RAP The IOT Exit Sensor did not come on at the specified time in non-invert mode.
077-111 ERROR — RAP The IOT Exit Sensor did not come on within the specified time in invert exit mode.
077-113 ERROR — RAP The IOT Exit Sensor did not turn off at the specified time in non-invert mode.
077-115 ERROR — RAP The IOT Exit Sensor did not turn off within the specified time in invert exit mode.
077-118 ERROR — RAP Paper from Duplex did not turn on the Pre Regi Sensor within the specified time.
077-120 ERROR — RAP Post 2nd BTR Sensor On JAM.
077-123 ERROR — RAP Duplex In Sensor does not turn ON a spec time after the start of invert.
077-129 ERROR — RAP Paper from Duplex did not turn on the Regi Sensor within the specified time.
077-130 ERROR — RAP Duplex Out Sensor does not turn ON witin a specified time after Duplex In Sensor turns ON.
077-300 ERROR — RAP The Front Cover is open.
077-301 ERROR — RAP The Left Hand Interlock is open.
077-302 ERROR — RAP The Right Hand Cover Interlock is open.
077-303 ERROR — RAP PH Drawer Interlock Open.
077-304 ERROR — RAP The Tray 5/Bypass Cover Interlock is open.
077-312 ERROR — RAP Feeder Communication Failure.
077-909 ERROR — RAP One of the IOT sensors detected paper when power was turned on or when an interlock was closed.
077-967 ERROR — RAP The specified paper type and the paper type being used are different.
077-968 ERROR — RAP The type of paper in the tray was changed.
078-100 ERROR — RAP Paper from Tray 6 does not turn ON Pre Regi Sensor within a specified time.
078-101 ERROR — RAP The Tray 6 Feed Out sensor is not ON within the specified time for paper fed from Tray 6.
078-102 ERROR — RAP Paper from Tray 6 does not turn ON the Regi Sensor within a specified time.
078-151 ERROR — RAP The Tray 6 Feed Out Sensor did not come on within the specified time after the start of feed.
078-250 ERROR — RAP HCF Tray #2 Lift Up Fail.
078-300 ERROR — RAP The HCF transport interlock is open.
078-301 ERROR — RAP HCF Side Out Interlock Open.
089-600 ERROR — RAP Incorrect Fast Scan positioning for the reference color Cyan was detected during fine adjustment.
089-601 ERROR — RAP The Inner MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-602 ERROR — RAP The CENTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-603 ERROR — RAP The OUTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-604 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-605 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-606 ERROR — RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-607 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns correctly during Magenta rough adjustment.
089-608 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-609 ERROR — RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-610 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-611 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-612 ERROR — RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-613 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-614 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-615 ERROR — RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-616 ERROR — RAP RC Data OverFlow Failure.
089-617 ERROR — RAP RC Data OverRange Failure.
091-311 ERROR — RAP The voltage level of the CC cleaner position sensor did not change within the specified time.
091-312 ERROR — RAP Charge (K) Preclean HVPS has failed.
091-313 ERROR — RAP DRUM CRUM ASIC Communication Failure.
091-320 ERROR — RAP Charge Corotron Wire is broken.
091-400 ERROR — RAP The replacement date for Waste Toner Bottle (regular) is near.
091-401 ERROR — RAP The black drum cartridge is near the end-of-life.
091-403 ERROR — RAP The CC Assembly is near the end-of-life.
091-404 ERROR — RAP The CC Assembly has reached the end-of-life.
091-411 ERROR — RAP The yellow drum cartridge is near the end-of-life.
091-421 ERROR — RAP The magenta drum cartridge is near the end-of-life.
091-431 ERROR — RAP The cyan drum cartridge is near the end-of-life.
091-910 ERROR — RAP The waste toner bottle is not present.
091-911 ERROR — RAP The waste toner bottle is full.
091-913 ERROR — RAP The black drum cartridge (K) has reached the end-of-life.
091-914 ERROR — RAP Communication failure between the MCU and the black Drum CRUM.
091-915 ERROR — RAP The MCU detected incorrect data in the black drum cartridge CRUM.
091-916 ERROR — RAP The CRUM authentication registration data on the drum cartridge is incorrect.
091-917 ERROR — RAP MCU cannot communicate with the CRUM in drum Y.
091-918 ERROR — RAP Communication failure with the magenta Drum CRUM.
091-919 ERROR — RAP Communication failure with the cyan Drum CRUM.
091-920 ERROR — RAP The MCU detected incorrect data in the Yellow drum cartridge CRUM.
091-921 ERROR — RAP Drum CRUM is disconnected.
091-922 ERROR — RAP Wrong Data in magenta drum cartridge.
091-923 ERROR — RAP Wrong data in cyan drum cartridge.
091-924 ERROR — RAP The CRUM authentication registration data on the yellow drum cartridge is incorrect.
091-925 ERROR — RAP Wrong data in yellow Magenta cartridge.
091-926 ERROR — RAP The CRUM authentication registration data on the cyan drum cartridge is incorrect.
091-927 ERROR — RAP Yellow Drum CRUM is disconnected.
091-928 ERROR — RAP Magenta Drum CRUM is disconnected.
091-929 ERROR — RAP Cyan Drum CRUM is disconnected.
091-932 ERROR — RAP The yellow drum cartridge (Y) has reached the end-of-life.
091-933 ERROR — RAP The magenta drum cartridge (M) has reached the end-of-life.
091-934 ERROR — RAP The cyan drum cartridge (C) has reached the end-of-life.
092-649 ERROR — RAP The MOB ADC Shutter remains open due to shutter failure.
092-650 ERROR — RAP The MOB ADC Shutter remains closed due to shutter failure.
092-651 ERROR — RAP The output read by ADC Sensor from the clean Photoreceptor surface is out of range.
092-652 ERROR — RAP The measured ADC Patch density is light. (Over 75% of Vclean).
092-653 ERROR — RAP ATC SNR-Yellow output signal failure.
092-654 ERROR — RAP ATC SNR-Magenta output signal failure.
092-655 ERROR — RAP ATC SNR-Cyan output signal failure.
092-656 ERROR — RAP ATC SNR-black output signal failure.
092-657 ERROR — RAP The amplitude of ATC Yellow Sensor output is out of range.
092-658 ERROR — RAP The amplitude of ATC Magenta Sensor output is out of range.
092-659 ERROR — RAP The amplitude of ATC Cyan Sensor output is out of range.
092-660 ERROR — RAP The amplitude of ATC Black Sensor output is out of range.
092-661 ERROR — RAP The temperature output of the environment sensor is out of range.
092-662 ERROR — RAP The humidity output of the environment sensor is out of range.
092-663 ERROR — RAP The two levels of ADC Patch density created in Mini-Setup are reversed.
093-300 ERROR — RAP Marking Drawer Interlock Open.
093-313 ERROR — RAP The Low Toner Sensor failed to detect any toner after the Toner Cartridge Motor was energized.
093-314 ERROR — RAP Yellow Dispense failure.
093-315 ERROR — RAP Magenta Dispense failure.
093-316 ERROR — RAP Cyan Dispense failure.
093-317 ERROR — RAP Black Dispense failure.
093-320 ERROR — RAP There was a problem with the developer motor rotation.
093-421 ERROR — RAP The Black Toner Cartridge (K1) is empty and the Black Toner Cartridge (K2) is near empty.
093-422 ERROR — RAP The Black Toner Cartridge (K2) is empty and the Black Toner Cartridge (K1) is near empty.
093-423 ERROR — RAP Yellow toner is near empty.
093-424 ERROR — RAP Magenta toner is near empty.
093-425 ERROR — RAP Cyan toner empty.
093-600 ERROR — RAP Yellow Dispense near failure.
093-601 ERROR — RAP Magenta Dispense near failure.
093-602 ERROR — RAP Cyan Dispense near failure.
093-603 ERROR — RAP Black Dispense near failure.
093-912 ERROR — RAP The Black Dispense Motor rotation timed out indicating that the Black Cartridge and Reserve Tank are empty.
093-918 ERROR — RAP A communication failure with Black Toner Cartridge CRUM K2.
093-924 ERROR — RAP A communication failure with Black Toner Cartridge CRUM K1.
093-925 ERROR — RAP The data written to the toner CRUM K1 did not agree with the data read.
093-926 ERROR — RAP Toner Cartridge CRUM K1 Authentication Data is different.
093-927 ERROR — RAP A communication failure with Yellow Toner Cartridge CRUM Y.
093-928 ERROR — RAP A communication failure with Magenta Toner Cartridge CRUM M.
093-929 ERROR — RAP A communication failure with Cyan Toner Cartridge CRUM C.
093-932 ERROR — RAP Cartridge Exchange Time Over.
093-934 ERROR — RAP The data written to the toner CRUM M did not agree with the data read.
093-935 ERROR — RAP The data written to the toner CRUM C did not agree with the data read.
093-936 ERROR — RAP The data written to the toner CRUM K2 did not agree with the data read.
093-937 ERROR — RAP Toner Cartridge CRUM Y Authentication Data is different.
093-938 ERROR — RAP Toner Cartridge CRUM M Authentication Data is different.
093-939 ERROR — RAP Toner Cartridge CRUM C Authentication Data is different.
093-940 ERROR — RAP Toner Cartridge CRUM K2 Authentication Data is different.
094-320 ERROR — RAP Retraction was not detected within the specified time after retraction of the 1st BTR started.
094-321 ERROR — RAP First BTR Contact Failure.
094-322 ERROR — RAP Second BTR Retract Failure.
094-323 ERROR — RAP Contact was not detected within the specified time after contact with the 2nd BTR started.
102-356 ERROR — RAP Fatal error related to the EWS.
102-380 ERROR — RAP Fatal error in the MF UI count.
102-381 ERROR — RAP ESS error during communication between ESS and the control panel.
102-382 ERROR — RAP A verification message was not returned from the Control Panel within the specified time.
112-700 ERROR — RAP The punch dust box is full.
116-210 ERROR — RAP Media Reader Fatal Error.
116-211 ERROR — RAP Media Reader Cable disconnected.
116-212 ERROR — RAP [Media Reader] MediaLib SW Logic Failure.
116-310 ERROR — RAP An error was detected while checking ESS font ROM DIMM #1.
116-312 ERROR — RAP An error was detected in the HDD encryption key during activation.
116-313 ERROR — RAP An encryption key was specified but the HDD itself was not encrypted.
116-314 ERROR — RAP An ethernet error was detected.
116-315 ERROR — RAP An error was detected during System Memory 1 R/W.
116-316 ERROR — RAP An error was detected during System Memory 2 R/W.
116-317 ERROR — RAP An error was detected when checking the MF ROM.
116-318 ERROR — RAP An error was detected when checking the expansion ROM R2.
116-321 ERROR — RAP System Software Fatal Error.
116-322 ERROR — RAP WebDAV S/W Failure.
116-323 ERROR — RAP An error was detected during the ESS PWB NVM Read/Write Check.
116-324 ERROR — RAP A fatal software exception error has occurred in the Controller PWB CPU.
116-325 ERROR — RAP An error occurred in ESS fan rotation.
116-329 ERROR — RAP A system call error related to the serial I/F was detected.
116-330 ERROR — RAP Error during HDD check.
116-331 ERROR — RAP An error related to the log was detected.
116-332 ERROR — RAP An error in the MF ROM ( ) was detected.
116-333 ERROR — RAP A problem occurred during software processing, and processing could no longer continue.
116-336 ERROR — RAP Redirector HD Failure. A problem was detected during HD access.
116-337 ERROR — RAP Fatal error with SNTP in general.
116-338 ERROR — RAP Fatal error with JBA in general.
116-340 ERROR — RAP There was insufficient page memory, input buffers, or work area.
116-341 ERROR — RAP Incorrect version or invalid combination ROM DIMMs are installed.
116-342 ERROR — RAP Fatal error related to the SNMP agent.
116-343 ERROR — RAP An IC error within the ESS PWB was detected.
116-346 ERROR — RAP Formatter failure. Error return from a system call.
116-348 ERROR — RAP Redirector failure. Error return from a system call.
116-349 ERROR — RAP There was an error with a call within SIF related to Pflite.
116-350 ERROR — RAP Fatal error with AppleTalk in general.
116-351 ERROR — RAP Fatal error related to EtherTalk.
116-352 ERROR — RAP Fatal error related to NetWare.
116-353 ERROR — RAP A physical problem was detected with the HDD during activation, causing the HDD not to activate.
116-354 ERROR — RAP A problem with the HDD product code was detected during activation.
116-355 ERROR — RAP Fatal error related to the SNMP agent.
116-356 ERROR — RAP The HDD was formatted, but an HDD failure occurred.
116-357 ERROR — RAP PostScript fatal system error.
116-358 ERROR — RAP Fatal error related to the salutation.
116-359 ERROR — RAP Fatal error in PLW.
116-360 ERROR — RAP Fatal error related to SMB.
116-361 ERROR — RAP SPL HDD fatal error. SpoolCont detected an error during HDD access.
116-362 ERROR — RAP SSDP software failure.
116-363 ERROR — RAP BMLinkS or print service software failure.
116-364 ERROR — RAP A timer error was detected.
116-365 ERROR — RAP SPL fatal error.
116-366 ERROR — RAP Report generator incorrect operation.
116-367 ERROR — RAP Parallel fatal error.
116-368 ERROR — RAP DumpPrint fatal error.
116-370 ERROR — RAP XJCL fatal error.
116-371 ERROR — RAP PCL Decomposer Software Failure. PCL fatal error.
116-373 ERROR — RAP Fatal error related to Dynamic DNS.
116-374 ERROR — RAP AutoSW fatal error.
116-376 ERROR — RAP Port 9100 Software Fail.
116-378 ERROR — RAP Fatal error related to MCR.
116-379 ERROR — RAP Fatal error related to MCC.
116-380 ERROR — RAP An error was detected while checking ESS font ROM DIMM #1.
116-381 ERROR — RAP The ABL did not agree with the ABL version information in NVM, or the data was corrupted.
116-382 ERROR — RAP An ABL access to NVM or HDD failed.
116-385 ERROR — RAP Fatal error related to the IDC.
116-388 ERROR — RAP It was detected that no HD is installed.
116-389 ERROR — RAP The system detected that no additional RAM was installed.
116-390 ERROR — RAP A version mismatch was detected between the standard ROM and NVM.
116-391 ERROR — RAP Incorrect specification of the country code, territory code, or paper size group.
116-395 ERROR — RAP Fatal error related to the USB.
116-701 ERROR — RAP Duplex printing is not possible due to insufficient memory.
116-702 ERROR — RAP Printing occurred with a substitute font.
116-703 ERROR — RAP PostScript data problem during PostScript grammar interpretation or language interpretation.
116-704 ERROR — RAP MediaReader No Insert (No Job).
116-705 ERROR — RAP MediaReader Format Error (No Job).
116-706 ERROR — RAP MediaReader: File Attribute Read Error (No Job).
116-707 ERROR — RAP MediaReader: Image File Read Error (No Job).
116-708 ERROR — RAP MediaReader: File Attribute Read Error (In Job).
116-709 ERROR — RAP MediaReader: Image File Read Error (Occurs during job).
116-710 ERROR — RAP Original size not correctly determined.
116-711 ERROR — RAP Mismatch in size and direction or ART EX form with paper to be printed.
116-712 ERROR — RAP PLW form / logo data cannot be registered due to insufficient RAM or HD space.
116-713 ERROR — RAP The job was divided because the HDD was full.
116-714 ERROR — RAP An HP-GL/2 (option) command error occurred.
116-715 ERROR — RAP The form could not be registered because the ART EX form registration upper limit was reached.
116-716 ERROR — RAP MediaReader File Does Not Exist.
116-717 ERROR — RAP MediaLib: Not Execute of New Request.
116-718 ERROR — RAP The specified ART EX form has not been registered.
116-720 ERROR — RAP PCL Memory Low, Page Simplified.
116-737 ERROR — RAP User defined data could not be registered because there was insufficient ART IV user definition memory.
116-738 ERROR — RAP Synthesis problem due to the specified ART IV form size and direction were different from the paper size and direction.
116-739 ERROR — RAP Form / logo data could not be registered because there was insufficient ART IV memory or HDD capacity.
116-740 ERROR — RAP An error occurred because the print data exceeded the printer limit.
116-741 ERROR — RAP No more forms can be registered because the number of ART IV Forms registered has reached the upper limit.
116-742 ERROR — RAP No more logo data can be registered because the number of ART IV log data registered has reached the upper limit.
116-743 ERROR — RAP The form or logo data could not be registered due to insufficient ART IV memory.
116-745 ERROR — RAP An ART IV command error occurred.
116-746 ERROR — RAP The specified form has not been registered.
116-747 ERROR — RAP The paper margin value is too large for the HP-GL/2 (option) effective coordinate area.
116-748 ERROR — RAP The HP-GL/2 (option) print data does not contain any image data.
116-749 ERROR — RAP The specified PostScript font is not in ROM or HDD.
116-771 ERROR — RAP Invalid JBIG Parameter DL Fixed.
116-772 ERROR — RAP Invalid JBIG Parameter D Fixed.
116-773 ERROR — RAP Invalid JBIG Parameter P Fixed.
116-774 ERROR — RAP Invalid JBIG Parameter YD Fixed.
116-775 ERROR — RAP Invalid JBIG Parameter LO Fixed.
116-776 ERROR — RAP Invalid JBIG Parameter MX Fixed.
116-777 ERROR — RAP Invalid JBIG Parameter MY Fixed.
116-778 ERROR — RAP Invalid JBIG Parameter VLENGTH Fixed.
116-780 ERROR — RAP There was a problem with the document attached to the received mail.
116-790 ERROR — RAP Stapling was cancelled.
123-200 ERROR — RAP The data received from ESS exceeded the buffer size of the storage destination within the control panel.
123-201 ERROR — RAP Data intended to be received from the control panel exceeded the buffer size of the storage destination within the control panel.
123-202 ERROR — RAP Events occurred that exceeded the processing capability for requests generated within the control panel.
123-203 ERROR — RAP UI Debug code.
123-204 ERROR — RAP SIO Parameter Failure (UI-Control panel).
123-205 ERROR — RAP SIO Command Failure (UI-Control panel).
123-206 ERROR — RAP SIO Status Failure (UI-Control panel).
123-207 ERROR — RAP Comm Manager Target Failure (UI-Control panel).
123-208 ERROR — RAP Comm Manager Command Failure (UI-Control panel).
123-209 ERROR — RAP EVM Returns Wrong Value (UI-Control panel).
123-310 ERROR — RAP Send Queue Full (UI-Control panel).
123-311 ERROR — RAP Receive Queue Full (UI-Control panel).
123-312 ERROR — RAP EVM Uses Wrong API (UI-Control panel).
123-313 ERROR — RAP AS Uses Wrong API (UI-Control panel).
123-314 ERROR — RAP Event-Waiting Timer Timeout (UI-Control panel).
123-315 ERROR — RAP CTS Internal Failure (UI-Control panel).
123-316 ERROR — RAP Send Request Queue Full SIO (UI-Control panel).
123-317 ERROR — RAP Receive Message Queue Full (UI-Control panel).
123-318 ERROR — RAP Receive Finish Queue Full (UI-Control panel).
123-319 ERROR — RAP Send Failure with No ACK (UI-Control panel).
123-320 ERROR — RAP Polling Failure (UI-Control panel).
123-321 ERROR — RAP Send Message Failure (UI-Control panel).
123-322 ERROR — RAP Target Failure (UI-Control panel).
123-323 ERROR — RAP Address Failure (UI-Control panel). Serial communication error.
123-324 ERROR — RAP Size Failure (UI-Control panel). Serial communication error.
123-325 ERROR — RAP Object Creation Failure (UI-Control panel).
123-326 ERROR — RAP Memory Overflow (UI-Control panel).
123-327 ERROR — RAP Button Overflow (UI-Control panel).
123-328 ERROR — RAP UI Internal Failure with Out of Area.
123-329 ERROR — RAP UI Internal Failure with Invalid Coordinates.
123-330 ERROR — RAP Interface Failure with Invalid Parameter LCD.
123-331 ERROR — RAP UI Internal Failure with Invalid LED Request.
123-332 ERROR — RAP I/F Failure (Invalid Parameter CP).
123-333 ERROR — RAP I/F Failure (No Communication).
123-334 ERROR — RAP I/F Failure (Receiving Error Key Code).
123-335 ERROR — RAP I/F Failure (Receiving Invalid Coordinates).
123-336 ERROR — RAP I/F Failure (DM-ACD Drv. I/F).
123-337 ERROR — RAP Frame Data Error with Invalid Data Type.
123-338 ERROR — RAP Frame Data Error Offset Address Out.
123-339 ERROR — RAP Display Request Code Invalid.
123-340 ERROR — RAP Interface Failure GUAM-DM I/F.
123-341 ERROR — RAP Event Queue Full (UI-Control panel).
123-342 ERROR — RAP Event Queue Empty (UI-Control panel).
123-343 ERROR — RAP Invalid Class (UI-Control panel).
123-344 ERROR — RAP Invalid Type (UI-Control panel).
123-345 ERROR — RAP Timer Queue Full (UI-Control panel).
123-346 ERROR — RAP Invalid Timer Number (UI-Control panel).
123-347 ERROR — RAP Undefined Trap (UI-Control panel).
123-348 ERROR — RAP Command Access Exception (UI-Control panel).
123-349 ERROR — RAP Invalid Command (UI-Control panel).
123-350 ERROR — RAP Privilege Command (UI-Control panel).
123-351 ERROR — RAP No FPU Exception (UI-Control panel).
123-352 ERROR — RAP Address Mis-align (UI-Control panel).
123-353 ERROR — RAP Data Access Exception (UI-Control panel).
123-354 ERROR — RAP Tag Overflow (UI-Control panel).
123-355 ERROR — RAP No Co Processor Exception (UI-Control panel).
123-356 ERROR — RAP Short of Area (UI-Control panel).
123-357 ERROR — RAP Cancel Wait Status (UI-Control panel).
123-358 ERROR — RAP Timeout (UI-Control panel).
123-359 ERROR — RAP Queue Overflow (UI-Control panel).
123-360 ERROR — RAP Context Failure (UI-Control panel).
123-361 ERROR — RAP Object Failure (UI-Control panel).
123-362 ERROR — RAP No Object (UI-Control panel).
123-363 ERROR — RAP Invalid ID (UI-Control panel).
123-364 ERROR — RAP Parameter Failure (UI-Control panel).
123-365 ERROR — RAP Reserve Attribute (UI-Control panel).
123-366 ERROR — RAP Reserve Function Code (UI-Control panel).
123-367 ERROR — RAP Unsupported Function (UI-Control panel).
123-368 ERROR — RAP Short of UI Memory (UI-Control panel).
123-369 ERROR — RAP Invalid Interface Value (UI-Control panel).
123-370 ERROR — RAP Interface Length Failure (UI-Control panel).
123-371 ERROR — RAP Interface Parameter Failure (UI-Control panel).
123-372 ERROR — RAP Interface Sequence Failure (UI-Control panel).
123-373 ERROR — RAP Channel Failure (UI-Control panel).
123-374 ERROR — RAP Invalid User Job ID (UI-Control panel).
123-375 ERROR — RAP Internal Resource Failure (UI-Control panel).
123-376 ERROR — RAP Internal Memory Failure (UI-Control panel).
123-377 ERROR — RAP UI Timer Failure (UI-Control panel).
123-378 ERROR — RAP Interface Format Failure (UI-Control panel).
123-379 ERROR — RAP Dispatch Failure (UI-Control panel).
123-380 ERROR — RAP Copy Interface Failure (UI-Control panel).
123-382 ERROR — RAP Scanner Interface Failure (UI-Control panel).
123-383 ERROR — RAP Report Interface Failure (UI-Control panel).
123-384 ERROR — RAP Server Access Failure (UI-Control panel).
123-385 ERROR — RAP Service Object Overflow (UI-Control panel).
123-386 ERROR — RAP Invalid Service Object (UI-Control panel).
123-387 ERROR — RAP Invalid Service Object Attribute (UI-Control panel).
123-388 ERROR — RAP Attribute Failure (UI-Control panel).
123-389 ERROR — RAP Argument Failure (UI-Control panel).
123-390 ERROR — RAP Job Parameter Failure (UI-Control panel).
123-391 ERROR — RAP Job Actual Parameter Failure (UI-Control panel).
123-392 ERROR — RAP Auditron Failure (UI-Control panel).
123-393 ERROR — RAP EP Failure (UI-Control panel).
123-394 ERROR — RAP File Access Failure (UI-Control panel).
123-395 ERROR — RAP NVM Failure (UI-Control panel).
123-396 ERROR — RAP FF Failure (UI-Control panel).
123-397 ERROR — RAP MGR Failure (UI-Control panel).
123-398 ERROR — RAP Delay Release Queue Full (UI-Control panel).
123-399 ERROR — RAP Internal Failure (UI-Control panel).
123-400 ERROR — RAP Internal Failure (UI-Control panel).
124-310 ERROR — RAP DC132 11 — The product number was not specified.
124-311 ERROR — RAP DC132 09 — The serial number registration field failed.
124-312 ERROR — RAP DC132 12 — Product numbers did not agree.
124-313 ERROR — RAP DC132 10 — Serial numbers did not agree.
124-314 ERROR — RAP DC 132-01 — IOT Speed Failure.
124-315 ERROR — RAP DC 132-02 — IOT Speed Mismatch.
124-316 ERROR — RAP DC 132-04 — Product a/f Model Failure.
124-317 ERROR — RAP DC 132-04 — Product a/f All Product Model Mismatch.
124-318 ERROR — RAP Product Type for S/W Key Failure.
124-319 ERROR — RAP DC 132-08 — All Product Type For S/W Key Mismatch.
124-320 ERROR — RAP EEP ROM Failure.
124-321 ERROR — RAP Backup SRAM Failure. An NVM ROM write problem occurred on the ESS PWB.
124-322 ERROR — RAP DC 132-05 — Copy/Scan/Print S/W Key by PWE Failure.
124-323 ERROR — RAP DC 132-06 — Copy/Scan/Print S/W Key 1 Failure.
124-324 ERROR — RAP All Billings Mismatch.
124-325 ERROR — RAP Billing Restoration Failure.
124-333 ERROR — RAP ASIC Failure (Panther).
124-334 ERROR — RAP Standard Font ROM Error.
124-335 ERROR — RAP Font ROM Not Found.
124-337 ERROR — RAP ESS Standard RAM Error.
124-338 ERROR — RAP Same Font ROMs Found.
124-339 ERROR — RAP ROM DIMM of another product found.
124-340 ERROR — RAP The three CRUM market destination values are not set up (0 or different).
124-341 ERROR — RAP One CRUM market destination value is different (IOT).
124-342 ERROR — RAP One CRUM market destination value is different (SYS 1).
124-343 ERROR — RAP One CRUM market destination value is different (SYS 2).
124-350 ERROR — RAP The three CRUM OEM destination values are not set up (0 or different).
124-351 ERROR — RAP One CRUM OEM destination value is different (IOT).
124-352 ERROR — RAP One CRUM OEM destination value is different (SYS 1).
124-353 ERROR — RAP One CRUM OEM destination value is different (SYS 2).
124-360 ERROR — RAP CRUM Valid/Invalid is not set up at the three locations (0 or different values).
124-361 ERROR — RAP CRUM Validation Failure MCU.
124-362 ERROR — RAP CRUM Validation Failure SYS 1.
124-363 ERROR — RAP CRUM Validation Failure SYS 2.
124-372 ERROR — RAP IOT sc Soft Failure.
124-373 ERROR — RAP IOT Manager SW Failure.
124-374 ERROR — RAP IOT IM Device Driver SW Failure.
124-380 ERROR — RAP CRUM Market fail ALL (2).
124-381 ERROR — RAP CRUM Market fail MCU (2).
124-382 ERROR — RAP CRUM Market fail SYS 1 (2).
124-383 ERROR — RAP CRUM Market fail SYS 2 (2).
124-390 ERROR — RAP CRUM OEM fail ALL (2).
124-391 ERROR — RAP CRUM OEM fail MCU (2).
124-392 ERROR — RAP CRUM OEM fail SYS 1 (2).
124-393 ERROR — RAP CRUM OEM fail SYS 2 (2).
124-701 ERROR — RAP Side Tray to Center Tray.
124-704 ERROR — RAP The output tray was changed from the Folder Tray to the Center Tray and printing continued.
124-705 ERROR — RAP Punching Cancelled.
124-706 ERROR — RAP Folding Cancelled.
124-708 ERROR — RAP The output tray has been changed to the Sub Tray because a failure was detected in the specified output tray.
124-709 ERROR — RAP Stapler Sheet Count is too high.
125-311 ERROR — RAP PSWcont Unexpected Failure.
127-210 ERROR — RAP DFE Communication Failure.
127-211 ERROR — RAP DFE Parameter Error.
127-212 ERROR — RAP ExtPrint Check Mode Error.
127-213 ERROR — RAP External Print IF Mismatch.
127-220 ERROR — RAP Communication Error (video) detected by the DFE.
127-221 ERROR — RAP Communication Error (Command) detected by the DFE.
127-310 ERROR — RAP ESR Task Fatal Error.
127-311 ERROR — RAP ExtPRT.
127-320 ERROR — RAP DFE Critical Failure.
127-337 ERROR — RAP Job Template HDD Write Error.
127-342 ERROR — RAP Job Template Monitor Failure.
127-353 ERROR — RAP LPD Soft Fatal Error.
127-354 ERROR — RAP FTP Server Software Failure.
127-396 ERROR — RAP Mail I/O Soft Fatal error.
127-398 ERROR — RAP IPP Soft Fatal Error.
127-399 ERROR — RAP JME Soft Fatal Error.
202-399 ERROR — RAP Timer Internal Fail.
WorkCentre 5021/5019
Service Documentation
WC 5021/5019 Service Documentation
702P00886
Initial Issue
08/2012
***Xerox Private Data***
All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by certified, product-trained service personnel only. Xerox does not warrant or represent that it will notify or provide to such customer any future change to this documentation. Customer performed service of equipment, or modules, components, or parts of such equipment may affect whether Xerox is responsible to fix machine defects under the warranty offered by Xerox with respect to such equipment. You should consult the applicable warranty for its terms regarding customer or third-party provided service.
If the customer services such equipment, modules, components or parts thereof, the customer releases Xerox from any and all liability for the customer actions, and the customer agrees to indemnify, defend and hold xerox harmless from any third party claims which arise directly or indirectly for such service.
While Xerox has tried to make the documentation accurate, Xerox will have no liability arising out of any inaccuracies or omissions. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.
Prepared by Creative and Technical Communications – North America
800 Phillips Road, Building 218-01A
Webster, New York 14580
ISO9001 and ISO27001 Certified
©2012 by Xerox Corporation. All rights reserved.
XEROX® and XEROX and design® are trademarks of Xerox Corporation in the US and/or other countries.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.
CAUTION
This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions documentation, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to subpart B of part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in which case the user, at his own expense, will be required to correct the interference.
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Initial Issue |
08/2012 |
Front Matter |
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WorkCentre 5021/5019 |
0-1 |
0 Introduction
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0.1 |
Getting to know this Service Manual……………………………………………………………… |
0-3 |
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0.2 |
How to use the Service Manual ……………………………………………………………………. |
0-3 |
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0.3 |
Description for Terminology And Symbols ……………………………………………………… |
0-4 |
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Initial Issue |
08/2012 |
Introduction |
|
WorkCentre 5021/5019 |
0-1 |
|
0.1 Getting to know this Service Manual |
0.2 How to use the Service Manual |
This manual is used as the standard service manual for WorkCentre 5021/ 5019.
This manual describes the standard procedures for the servicing this product. Refer to Chapter 1 Service Call Procedure for efficient and effective servicing during maintenance calls.
For more information on the options, refer to the options manual.
2.1 Contents of Manual
This manual is divided into 10 chapters as described below.
•Chapter 1 Service Call Procedure
This chapter describes the general work and servicing procedures for the maintenance of this product.
•Chapter 2 Troubleshooting
This chapter describes the troubleshooting procedures other than image quality troubleshooting for this product.
•Chapter 3 Image Quality Troubleshooting
This chapter describes the image quality troubleshooting procedures for this product.
•Chapter 4 Disassembly/Assembly and Adjustment
This chapter describes the disassembly, assembly, adjustment and replacement procedures for components of this product.
•Chapter 5 Parts List
This chapter contains the spare parts information for this product.
•Chapter 6 General
This chapter contains the following information.
6.1Specifications
6.2Tools/Service Consumables/Consumables
6.3Service Data
6.4Service Mode
6.6KO PROGRAM# LIST
•Chapter 7 Wiring Data
This chapter contains the information about the Wiring Connector List/Locations, the Wiring Data, and the BSD for this machine.
•Chapter 8 Accessories (not yet issued)
•Chapter 9 Installation/Removal
This chapter contains the installation and removal procedures for this product and the options that are specific to it.
•Chapter 10 Mechanism & Functions Overview (not yet issued)
Initial Issue
WorkCentre 5021/5019
2.2 Information on Updating
This manual will be sent to each Service Center as specified below. Revisions must be incorporated correctly to keep the manual up-to-date.
Updating Procedure:
•When the manual is updated, the issue number ‘Ver. 1’ will be changed to Ver. 1.1, Ver. 1.2, and so on.
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08/2012 |
Introduction |
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0.1, 0.2 |
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0-3 |
0.3 Description for Terminology And Symbols
The terms and symbols used throughout this manual are explained here.
•The terms and symbols used at the beginning of a text are defined as follows:
DANGER
Indicates an imminently hazardous situation, such as death or serious injury if operators do not handle the machine correctly by disregarding the statement.
WARNING
Indicates a potentially hazardous situation, such as death or serious injury if operators do not handle the machine correctly by disregarding the statement.
CAUTION
Purpose
Used to describe the purposes of Adjustment and Troubleshooting.
REP: Indicates the disassembly/assembly procedure for reference.
ADJ: Indicates the adjustment procedure for reference.
PL: Indicates the parts list for reference.
Terminology
Indicates a potentially hazardous situation, such as injury or property damage if operators do not handle the machine correctly by disregarding the statement.
Instruction: Used to alert you to a procedure which, if not strictly observed, could result in damage to the machine or equipment.
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Table 1 Terminology |
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Terminology |
Description |
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Assy |
Means Assembly. |
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TEC Value |
Abbreviation of Typical Electricity Consumption, which means the standard |
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power consumption. Read as ‘tec’. |
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Introduction |
08/2012 |
Initial Issue |
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0.2, 0.3 |
||
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0-4 |
WorkCentre 5021/5019 |
1 Service Call Procedures
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1.1 |
Before Starting the Servicing ……………………………………………………………………….. |
1-3 |
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1.2 |
Service Call Procedure ……………………………………………………………………………….. |
1-5 |
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1.3 |
Detailed Contents of the Service Call ……………………………………………………………. |
1-6 |
|
1.4 |
TRIM Check List…………………………………………………………………………………………. |
1-7 |
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1.5 |
Periodic Replacement Parts/Consumables List ………………………………………………. |
1-7 |
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Initial Issue |
08/2012 |
Service Call Procedures |
|
WorkCentre 5021/5019 |
1-1 |
1.1 Before Starting the Servicing
1.1.1 Safety
To prevent any accident that may occur during a maintenance service, any warning or any caution regarding the servicing must be strictly observed. Do not perform any hazardous operation.
1.Power Supply
To prevent electrical shocks, burns, or injury, etc., be sure to switch OFF the machine and disconnect the plug before starting the maintenance service. If the machine has to be switched ON, such as when measuring the voltage, take extra care not to get an electrical shock.
2.Drive Area
Never inspect, clear or lubricate the drive area such as chain belts, chain wheel or gears during the machine operation.
3.Heavy Parts
Position your hip lower when removing or installing heavy parts.
4.Safety Device
See that safety devices for preventing mechanical accidents, such as fuses, circuit breakers, interlock switches, etc., and those for protecting customers from injury, such as panels and covers, function properly. Modifications that hinder the function of any safety devices are strictly prohibited.
5.Installing and Removing Parts
The edge of parts and covers may be sharp, take care not to touch them. Be careful not to touch those parts, and wipe off any oil that may have adhered to your fingers or hands before servicing. When removing parts, cables, and etc. do not pull them out by force but remove them slowly.
6.Specified Tools
Follow the instruction when a tool is specified.
7.Cleaning the Toner and Developer
As the toner can be explosive, sweep or brush the spilled toner into a container for collecting the sweepings.
Clean away the remaining toner with a damp cloth or use a standard vacuum cleaner that is toner-tolerant. Never use the customer’s vacuum cleaner.’
Do the same when cleaning the Developer because it also contains some toner.
8.Organic Solvents
When using an organic solvent such as the Drum Cleaner or Machine Cleaner, pay attention to the following:
•Ensure good ventilation in the room to prevent too much inhalation of solvent fumes.
•Do not use heated solvent.
•Keep it away from fire.
•Wash your hands thoroughly after use.
9.Harmful Laser
The customer or service personnel would not be exposed to any harmful laser during the usual copying or scanning of documents. However, if a customer finds that the lamp that is used for exposing documents is too bright when performing platen copy or scan, it is possible to block the light from the platen glass by covering the portion of the platen document area that is usually not used for copying or scanning documents.
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Initial Issue |
08/2012 |
Service Call Procedure |
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1.1 |
||
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WorkCentre 5021/5019 |
1-3 |
1.1.2 Things to Take Note When Handling Customer Information
1.Handling of customer’s electronic information — samples of copy/print (paper data), log files (Activity Report), and etc.
Before you bring back any samples for the purpose of investigation/analysis, always obtain permission from the customer. Make sure to assure them that the data will not be used for any other purpose.
2.Handling of a PWB, etc. that contains customer information.
Data such as Fax Address Numbers and URLs that are registered in the customer’s machine are all important customer information. These types of information are stored in the PWB, etc. within the machine. Take extra care when handling them.
(1)In case of replacements, transfer the data to the new PWB and make sure that all data in the old parts is thoroughly erased before disposing it. Make sure that no important customer information gets leaked. (For details, refer to the preface in Chapters 4 and 5)
(2)If a component was replaced and it was not found to be the cause of the malfunction, return it to the machine it came from. (For components that were temporarily installed/removed for troubleshooting, etc. clear the data using the CE Mode, etc.)
1.1.3 Other Precautions
Pay attention to the following when performing maintenance service to avoid wrong or redundant servicing:
1.Reference Materials
Before performing maintenance servicing, read all relevant technical materials to make a systematic approach.
2.Disassembling
Make sure to check the assembled condition before removing parts or disassembling the machine.
3.Installation/Adjustment
After the installation or adjustment is complete, check that no parts or tools are left inside or on the assemblies before using the machine.
4.Handling of replaced parts/consumables
Make sure that the replaced parts or consumables as well as their packaging materials are collected back to the Service Center.
For the separation and processing methods for the collected items, refer to the Common Technical Information No. 2-027 for all machines.
• Drum Cleaner
WARNING
Never discard the Drum Cleaner into a fire. Always keep it away from open flames to prevent it from catching and causing a fire. Always dispose of the Drum Cleaner after it is completely used up. For recyclable parts, fill the necessary items in the [U-TAG] and perform collection.
5.General Precautions
•Take care not to disturb the customer’s daily work.
•Place a drop cloth or paper on the floor of the service area to keep the site clean.
•Throw any trash generated during the maintenance service into a trash bag and bring them back to the Service Center.
•Record clearly the service details and the consumables and parts replaced at visit in the Machine Service Log.
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Service Call Procedure |
08/2012 |
Initial Issue |
|
1.1, 1.2 |
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1-4 |
WorkCentre 5021/5019 |
1.2 Service Call Procedure
1.2.1 Initial Actions
1.Ask the operator(s) about the machine condition.
2.Record the billing meter readings.
3.Inspect any error copies, then check the machine.
4.Check the Service Log.
1.2.2 When UM is requested, perform the following:
1.Check the problem status by performing the Level 1 Troubleshooting in [Chapter 2 Troubleshooting].
2.Perform the applicable Level 2 Troubleshooting FIP in [Chapter 2 Troubleshooting].
3.If there are no applicable items, troubleshoot by referring to [Chapter 7 BSD].
4.Check the copy quality.
Make several sheets of copies using the Test Chart (499T 00247), then check the quality of the copies for problems.
5.Output the following [Error History Report] and check the [System Fail History] and [Paper Jam History] in order to understand the machine status.
(1)Enter the System Administrator Mode.
i.Press the [Log In / Out] button and hold it down for 4 s or longer until the following screen is displayed.
Figure 1 j0lj41896
ii.Use the keypad to enter the Passcode [11111]*1 (5 ‘1’ digits) and press the [Start] button.
NOTE: *1: Default Value
iii.The Program Number input screen is displayed.
Figure 2 j0lj41897
(2)Load any one of A4 SEF, A4 LEF, Letter SEF, or Letter LEF into the Tray.
(3)Enter ‘202’ at the Program Number and press the [Start] button.
(4)Enter ‘4’ for [Error History Report] and press the [Start] button.
(5)Once printing has completed, press the [Log In / Out] button to exit from the System Administrator Mode.
NOTE: When replacing parts that will incur cost to the customer, obtain the customer’s agreement before performing the replacement.
6.Repair all the secondary problems.
7.Perform TRIM Service.
1.2.3 When SM is requested, perform the following:
1.Check the copy quality.
Make several sheets of copies using the Test Chart (499T 00247), then check the quality of the copies for problems.
2.Output the [Error History Report] and check the [System Fail History] and [Paper Jam History] in order to understand the machine status.
•For how to output the [Error History Report], refer to [1.2.2 When UM is requested, perform the following:].
NOTE: When replacing parts that will incur cost to the customer, obtain the customer’s agreement before performing the replacement.
3.Perform TRIM Service.
1.2.4 Final Actions
1.Check overall operation/features.
2.Check the machine exterior and consumables.
3.Train the operator as required.
4.Complete the Service Log and Service Report.
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Initial Issue |
08/2012 |
Service Call Procedure |
|
1.2 |
||
|
WorkCentre 5021/5019 |
1-5 |
5.Keep the copy samples with the Service Log.
1.3 Detailed Contents of the Service Call
1.3.1 Initial Actions
1. Ask the operator(s) about the machine condition.
• How often and where do paper jams have been occurring recently
• How is the copy quality
2. Record the copy meter readings.
3. Inspect any error copies, then check the machine.
4. Check the print samples from previous service calls and the Service Log.
1.3.2 Checking Reproducibility of Problem
1. Check the problem status by performing the Level 1 Troubleshooting in [Chapter 2 Troubleshooting].
2. Perform the applicable Level 2 Troubleshooting FIP in [Chapter 2 Troubleshooting].
3. If there are no applicable items, troubleshoot by referring to [Chapter 7 BSD].
1.3.3 Checking Copy Quality
1. Make several sheets of copies using the Test Chart (499T 00247), then check the quality of the copies.
1.3.4 TRIM Servicing
Perform TRIM servicing during a service call to maintain the machine performance.
1. Follow the TRIM Check List to perform the required TRIM items.
2. Check for parts that require periodical cleaning/replacement (consumables, parts) by referring to the TRIM Chec List, the Periodic Replacement Parts/Consumables List, and the Maintenance Report, and clean them if necessary. After a replacement, make sure that you enter the CE Mode and use [HFSI Read / Clear] to clear the applicable counter(s).
|
Service Call Procedure |
08/2012 |
Initial Issue |
|
1.3, 1.4 |
||
|
1-6 |
WorkCentre 5021/5019 |
1.4TRIM Check List
C:Perform checking. Clean, replace, or feed if necessary.
O:Always perform cleaning and checking.
*: Always perform replacement service at the specified interval.
|
Table 1 |
||||
|
Every |
||||
|
No. |
Servicing Items |
time |
Service Details |
|
|
1.1 |
Pre-servicing Check |
C |
• |
Activate the machine and check that abnormal |
|
(Check the machine |
noise is not heard. |
|||
|
operation sound) |
||||
|
1.2 |
Pre-servicing Check |
C |
• |
Make several sheets of copies using the Test |
|
(Copy and print the |
Chart (499T 00247), then check the quality of |
|||
|
Test Chart) |
the copies. |
|||
|
2 |
Clean the interior of the |
C |
• |
Clean any paper dust and toner residue in the |
|
machine |
paper path and on the jam sensor. |
|||
|
(Clean the paper trans- |
• |
Especially, clean the operation section of the |
||
|
port system) |
operator carefully. |
|||
|
3 |
Cleaning the IIT |
C |
• |
Clean the Platen Glass surface and the Platen |
|
Cushion with the optical cleaning cloth. |
||||
|
• |
Clean the Reflector, back of the Platen Glass, |
|||
|
mirrors and lens with the optical cleaning cloth. |
||||
|
4 |
Clean the DADF |
C |
• |
Clean the Feed Roll, Nudger Roll, and Retard |
|
Roll with a cloth that has been wrung dry. |
||||
|
• |
Clean the DADF Platen Glass with the optical |
|||
|
cleaning cloth. |
||||
|
5 |
Safety Check |
O |
• |
Make sure that the power plug is plugged in |
|
properly. |
||||
|
• |
Make sure that the power cords are not |
|||
|
cracked and no wires are exposed. |
||||
|
• |
Make sure that no extension cord with insuffi- |
|||
|
cient length or power cord outside the specifi- |
||||
|
cation, such as an off-the-shelf power strip, is |
||||
|
being used. |
||||
|
• |
Make sure that a single socket does not have |
|||
|
multiple power plugs plugged into it. |
||||
|
6.1 |
Post-servicing check |
C |
• |
Make several sheets of copies using the Test |
|
(Copy Quality Check) |
Chart (499T 00247), then check if the quality |
|||
|
satisfies the specification. |
||||
|
6.2 |
Post-servicing check |
C |
• |
Check the paper feed and abnormal noise. |
|
(Check the machine |
||||
|
operation) |
||||
|
6.3 |
Post-servicing check |
C |
• |
Create the Service Log and Service Report. |
|
(Check the meter) |
||||
1.5 Periodic Replacement Parts/Consumables List
When servicing, check the number of copies and number of fed sheets for the consumables and parts that require periodical cleaning/replacement. Clean or replace them if necessary. The history can be checked by printing the Maintenance Report or by checking the approriate counter in [HFSI Read / Clear] in CE Mode (6.4.2.9 HFSI Read / Clear).
For the items that cannot be checked in CE Mode, clean or replace them according to the replacement intervals (standard PV).
CAUTION
Do not place the imaging materials, such as the Toner and the Drum, in the car for a long time.
NOTE: Clean the Platen Glass with a Platen Wax Cleaner 499D 00194 (194D) every 10K Feeds.
Table 1
|
HFSI |
||||
|
Parts/Consumables |
[Chain- |
Replacement |
||
|
No |
Name/PL No. |
Link] |
Interval |
Check the counter |
|
1 |
Tray 1 Feed No. |
950-803 |
50,000PV |
1 Feed = 1 Count Up. |
|
Tray 1 Feed Roll / Retard |
Replace both at the same |
|||
|
Pad |
time. |
|||
|
(PL 9.2) |
||||
|
2 |
Tray 2 Feed No. |
950-804 |
300,000PV |
1 Feed = 1 Count Up. |
|
Tray 2 Feed Roll/Nudger |
Replace all 3 at the same |
|||
|
Roll/Retard Roll |
time. |
|||
|
(PL 10.3) |
||||
|
3 |
MSI Feed Count |
950-802 |
50,000PV |
1 Feed = 1 Count Up. |
|
MSI Feed Roll/MSI Nudger |
Replace all 3 at the same |
|||
|
Roll/MSI Retard Pad |
time. |
|||
|
(PL 13.3) |
||||
|
4 |
Fusing Unit |
950-801 |
175,000PV |
1 pass through the Fusing Unit |
|
(PL 7.1) |
Exit Sensor = 1 Count Up. |
|||
|
5 |
BTR Unit |
950-800 |
100,000PV |
1 pass through the Fusing Unit |
|
(PL 6.1) |
Exit Sensor = 1 Count Up. |
|||
|
6 |
Document Feed No. |
955-806 |
200,000PV |
Replace the Feed Roll, |
|
DADF Feed Roll/Nudger |
Nudger Roll, and Retard Pad |
|||
|
Roll |
at the same time. |
|||
|
(PL 56.5) |
NOTE: Clean the Platen Glass |
|||
|
DADF Retard Pad |
||||
|
with a Platen Wax Cleaner |
||||
|
(PL 56.13) |
||||
|
499D 00914 (194D) every 10K |
||||
|
Feeds. |
||||
|
7 |
Toner Cartridge |
— |
9,000PV |
|
|
(PL 8.1) |
||||
|
8 |
Drum Cartridge *1 |
950-807 |
343k cycle |
<Refer- |
|
(PL 8.1) |
ence>75KPV*1@18PPM / |
|||
|
80KPV*1@20PPM |
||||
|
Initial Issue |
08/2012 |
Service Call Procedure |
|
1.5 |
||
|
WorkCentre 5021/5019 |
1-7 |
*1: The maximum number of prints is a reference value under the condition of A4 LEF and simplex printing. Some specific conditions such as paper size, number of copies for a print job, etc. might cause a serious deterioration of image quality before the time to replace the drum cartridge comes.
|
Service Call Procedure |
08/2012 |
Initial Issue |
|
1.5 |
||
|
1-8 |
WorkCentre 5021/5019 |
2 Status Indicator RAPs
|
2.1 Introduction |
010-327 |
Fusing Unit On Time Fail ……………………………………………………………………… |
2-17 |
||
|
2.1.1 |
How to Troubleshoot ………………………………………………………………………………… |
2-3 |
010-379 |
Fusing Unit Hot Not Ready Return Time Fail…………………………………………… |
2-18 |
|
2.1.2 How to Switch the Error Code Display ………………………………………………………… |
2-3 |
010-392 |
NOHAD Fan Defect……………………………………………………………………………… |
2-18 |
|
|
2.1.3 |
Glossary …………………………………………………………………………………………………. |
2-4 |
010-602 |
Over Temp Cooling Mode …………………………………………………………………….. |
2-18 |
2.2 Product FIP
2.2.1 Level 1 FIP
|
2.2.1.1 Level 1 FIP …………………………………………………………………………………………… |
2-7 |
|
|
2.2.2 Level 2 FIP |
||
|
CHAIN 3 |
||
|
003-500/795 N-Up NG Out Of Range/ AMS NG Out Of Range………………………………. |
2-9 |
|
|
003-754 IPS Overrun ……………………………………………………………………………………….. |
2-9 |
|
|
003-942 Not-Supported Doc Size ………………………………………………………………………. |
2-9 |
|
|
003-951 1Job Max Page Over …………………………………………………………………………… |
2-9 |
|
|
003-963 APS NG Out Of Range ………………………………………………………………………… |
2-9 |
|
|
003-972 EPC Memory Full………………………………………………………………………………… |
2-9 |
|
|
003-973 Auto Rotation NG Out Of Range……………………………………………………………. |
2-9 |
|
|
CHAIN 4 |
||
|
004-345 HVPS Communication Error …………………………………………………………………. |
2-11 |
|
|
CHAIN 5 |
||
|
005-122 DADF Simplex/Side 1 Pre Regi Sensor On Jam ……………………………………… |
2-13 |
|
|
005-123 DADF Simplex/Side 1 Regi Sensor On Jam……………………………………………. |
2-13 |
|
|
005-125/145 DADF Regi Sensor Off Jam/ DADF Regi Sensor Off Jam on Inverting…. |
2-13 |
|
|
005-131/132 DADF Invert Sensor On Jam on Inverting/ DADF Invert Sensor On Jam. |
2-13 |
|
|
005-134/139 DADF Invert Sensor Off Jam on Inverting/ DADF Invert Sensor Off Jam. |
2-14 |
|
|
005-135 DADF Side 2 Pre Regi Sensor On Jam ………………………………………………….. |
2-14 |
|
|
005-136 DADF Side 2 Regi Sensor On Jam………………………………………………………… |
2-14 |
|
|
005-147 DADF Pre Regi Sensor Off Jam on Inverting ………………………………………….. |
2-15 |
|
|
005-196 Size Mismatch Jam on No Mix-Size ………………………………………………………. |
2-15 |
|
|
005-197 Prohibit Combine Size Jam…………………………………………………………………… |
2-15 |
|
|
005-198/199 Too Short Size Jam/ Too Long Size Jam …………………………………………. |
2-15 |
|
|
005-210 DADF Download Fail …………………………………………………………………………… |
2-15 |
|
|
005-275/280 DADF RAM Fail/ DADF EEPROM Fail …………………………………………….. |
2-15 |
|
|
005-305 DADF Feeder Cover Interlock Open………………………………………………………. |
2-16 |
|
|
005-500 DADF Download Flash Write Error ………………………………………………………… |
2-16 |
|
|
005-907/908/913 DADF Pre Regi Sensor/DADF Regi Sensor/DADF Invert Sensor Static Jam |
||
|
2-16 |
||
|
005-940 |
DADF No Original Fail …………………………………………………………………………. |
2-16 |
|
005-948 SS-Size Mismatch Jam on No Mix-size ………………………………………………….. |
2-16 |
|
|
CHAIN 10 |
||
|
010-311 |
Fusing Unit Center Thermistor Defect ……………………………………………………. |
2-17 |
|
010-312 |
Fusing Unit Rear Thermistor Defect ………………………………………………………. |
2-17 |
|
010-320 |
Over Heat Temperature Fail …………………………………………………………………. |
2-17 |
CHAIN 16
|
016-500 |
Controller Download Flash Write Error …………………………………………………… |
2-19 |
|
|
016-501 |
Controller Boot Flash Write Error …………………………………………………………… |
2-19 |
|
|
016-502 |
UI Panel Download Flash Write Error …………………………………………………….. |
2-19 |
|
|
016-570 No Response from USB-Host for Scan Job …………………………………………….. |
2-19 |
||
|
016-571 No Response from USB-Host for Print Job……………………………………………… |
2-19 |
||
|
016-742/744 |
Download File Error/ Download File Check Sum Error ……………………….. |
2-19 |
|
|
016-749/799 |
HBPL or XPJL Syntax Error/ Print Instruction Fail ……………………………… |
2-20 |
|
|
016-759 |
Copy Counter Full ……………………………………………………………………………….. |
2-20 |
|
|
016-776 |
Marker Code Detection Fail ………………………………………………………………….. |
2-20 |
CHAIN 23
|
023-600 Held Down key Error (UI Panel)…………………………………………………………….. |
2-21 |
CHAIN 24
|
024-910/911/915 |
Tray 1/Tray 2/MSI Paper Length Mismatch ………………………………… |
2-23 |
|
024-950/951/954 Tray 1/Tray 2/MSI No Paper …………………………………………………….. |
2-23 |
|
|
024-958/959/960 |
MSI/Tray 1/Tray 2 Paper Size Mismatch ……………………………………. |
2-23 |
|
024-965 APS NG Unselected…………………………………………………………………………….. |
2-23 |
CHAIN 41
|
041-210/211 STM NVM Out-Of-Order/ STM NVM R/W Error…………………………………. |
2-25 |
CHAIN 42
|
042-325/614 Main Motor Rotation Error/ Main Motor Rotation Warning …………………… |
2-27 |
CHAIN 45
|
045-310 |
Image Ready Error………………………………………………………………………………. |
2-29 |
|
045-313 |
IOT Logic Fail……………………………………………………………………………………… |
2-29 |
CHAIN 61
|
061-321 |
ROS Motor Fail …………………………………………………………………………………… |
2-31 |
|
061-325 |
No SOS Fail ……………………………………………………………………………………….. |
2-31 |
CHAIN 62
|
062-277 DADF Communication Fail……………………………………………………………………. |
2-33 |
|
|
062-311 |
IIT Software Logic Fail …………………………………………………………………………. |
2-33 |
|
062-360 |
Carriage Position Fail…………………………………………………………………………… |
2-33 |
|
062-371/380 Lamp Illumination Fail/ AGC Fail……………………………………………………… |
2-33 |
|
|
062-386 AOC Fail…………………………………………………………………………………………….. |
2-34 |
|
|
062-389 |
Carriage Over Run Fail (Scan End Side) ………………………………………………… |
2-34 |
|
062-396 |
CCD Cable Connection Fail ………………………………………………………………….. |
2-34 |
CHAIN 71
|
071-105 Regi Sensor On Jam (Tray 1) ……………………………………………………………….. |
2-35 |
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
WorkCentre 5021/5019 |
2-1 |
CHAIN 72
|
072-102 Feed Out Sensor 2 On Jam ………………………………………………………………….. |
2-37 |
||
|
072-105 |
Regi Sensor On Jam (Tray 2) ……………………………………………………………….. |
2-37 |
|
|
072-210 |
Tray 2 |
Lift Up Fail………………………………………………………………………………… |
2-37 |
|
072-212 |
Tray 2 |
Size Sensor Broken …………………………………………………………………… |
2-37 |
|
072-215 |
MCU-STM Communication Fail …………………………………………………………….. |
2-37 |
CHAIN 75
|
075-135 Regi Sensor On Jam (MSI)…………………………………………………………………… |
2-39 |
CHAIN 77
|
077-101 Regi Sensor Off Jam……………………………………………………………………………. |
2-41 |
|
|
077-103 |
Fusing Unit Exit Sensor Off Jam (Long) …………………………………………………. |
2-41 |
|
077-104 |
Fusing Unit Exit Sensor Off Jam (Short)…………………………………………………. |
2-41 |
|
077-106 Fusing Unit Exit Sensor On Jam……………………………………………………………. |
2-41 |
|
|
077-129 |
Regi Sensor On Jam (Duplex Wait)……………………………………………………….. |
2-42 |
|
077-212 |
Tray Module Reset Fail………………………………………………………………………… |
2-42 |
|
077-300/301/305 Front Cover/Left Hand Cover/STM Cover Open………………………….. |
2-42 |
|
|
077-900/901/904 Regi Sensor/Fusing Unit Exit Sensor/Feed Out Sensor 2 Static Jam |
2-42 |
CHAIN 91
|
091-313 CRUM ASIC Communication Fail ………………………………………………………….. |
2-43 |
||
|
091-401/402 |
Drum Cartridge Quality Life Over/ Drum Cartridge Life Over ………………. |
2-43 |
|
|
091-406/424 |
Drum Cartridge Normal Life Over/ Drum Cartridge Abnormal Life Over… |
2-43 |
|
|
091-430 |
Drum Cartridge Life End ………………………………………………………………………. |
2-43 |
|
|
091-440 |
Drum Cartridge Pre Near End……………………………………………………………….. |
2-43 |
|
|
091-441 |
Drum Cartridge Near End …………………………………………………………………….. |
2-44 |
|
|
091-914 |
Drum CRUM Communication Fail………………………………………………………….. |
2-44 |
|
|
091-915/916 Drum CRUM ID Error/ Drum CRUM Market Identity Mismatch ……………. |
2-44 |
|
117-326 Controller Backup NVM Data Defect………………………………………………………. |
2-53 |
CHAIN 123
|
123-314 UI Panel Communication Fail………………………………………………………………… |
2-55 |
2.2.3 Other Failure FIP
|
2.2.3.1 AC Power FIP……………………………………………………………………………………….. |
2-57 |
|
|
2.2.3.2 |
+5VDC Power FIP…………………………………………………………………………………. |
2-57 |
|
2.2.3.3 |
+24VDC Power FIP……………………………………………………………………………….. |
2-58 |
2.2.4 Generic FIP
|
2.2.4.1 |
Reflective Sensor Failure FIP………………………………………………………………….. |
2-59 |
|
2.2.4.2 |
Permeable Sensor Failure FIP ………………………………………………………………… |
2-59 |
|
2.2.4.3 |
Switch (Normal/Open) Failure FIP …………………………………………………………… |
2-60 |
|
2.2.4.4 |
Solenoid/Clutch Not Energized Failure FIP……………………………………………….. |
2-60 |
|
2.2.4.5 |
Solenoid/Clutch Left Energized Failure FIP ………………………………………………. |
2-61 |
|
2.2.4.6 |
Motor Does Not Rotate Failure FIP ………………………………………………………….. |
2-61 |
|
2.2.4.7 |
Motor Left Running Failure FIP ……………………………………………………………….. |
2-62 |
|
2.2.4.8 NIP/RELEASE SOLENOID Not Energized Failure FIP……………………………….. |
2-62 |
2.3 NET System Fault Check
|
2.3.1 |
No output is available, no data is printed …………………………………………………….. |
2-65 |
|
2.3.2 |
Printing can be performed but abnormally …………………………………………………… |
2-65 |
CHAIN 92
|
092-660/668 ATC Amplitude Fail/ ATC Average Fail…………………………………………….. |
2-45 |
|
|
092-661 |
Temperature Sensor Fail ……………………………………………………………………… |
2-45 |
|
092-910 |
ATC Sensor Fail………………………………………………………………………………….. |
2-45 |
CHAIN 93
|
093-312 |
Toner Dispense Motor Rotation Fail ………………………………………………………. |
2-47 |
|
093-400 Toner Near Empty……………………………………………………………………………….. |
2-47 |
|
|
093-406 Toner Pre Near Empty …………………………………………………………………………. |
2-47 |
|
|
093-912 |
Toner Empty ………………………………………………………………………………………. |
2-47 |
|
093-956 |
Drum New CRU Installation Fail ……………………………………………………………. |
2-47 |
|
093-959 |
Drum New CRU Installation Fail Exceeds Thresholding Times………………….. |
2-47 |
CHAIN 95
|
095-910 No Drum Cartridge………………………………………………………………………………. |
2-49 |
CHAIN 116
|
116-321 |
Controller Logic Fail …………………………………………………………………………….. |
2-51 |
|
116-323 |
Controller NVM Data Defect …………………………………………………………………. |
2-51 |
|
116-334 NVM Data Mismatch ……………………………………………………………………………. |
2-51 |
|
|
116-377 |
IIT Interrupt Time out …………………………………………………………………………… |
2-51 |
|
116-747 |
Invalid Page Margin …………………………………………………………………………….. |
2-51 |
CHAIN 117
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
2-2 |
WorkCentre 5021/5019 |
2.1.1 How to Troubleshoot
Level 1 Troubleshooting:
•Level 1 Troubleshooting (Level 1 FIP) is the first step to diagnose a problem. Level 1 FIP asks you whether any Fault Code and other problematic symptoms exist, guiding you to Level 2 Troubleshooting or BSD to resolve the problem.
Level 2 Troubleshooting:
•Level 2 Troubleshooting is a diagnostic procedure of separating a problem by Fault Code, document/paper jam and other problematic symptoms. Performing a FIP or an appropriate procedure in the Check Procedure enables you to discover causes of a problem in a short period of time.
How to proceed with troubleshooting and Cautions:
•First, perform Level 1 FIP to categorize a problem. Second, proceed to an appropriate Level 2 FIP or BSD to resolve the problem. To find the causes of the problem using FIP or Check Procedure etc., thoroughly read the instructions and follow the procedure properly. Sometimes, when two or more causes exist, they cannot be identified at once, so the same FIP should be repeated. In this case, pay attention to a different judgment made in the process of the same FIP.
•For source voltage related problems, such as being unable to power up the machine, refer to ‘Other Failure FIP’ to proceed with the troubleshooting.
•The Check Procedure for general electrical parts (Motor, Solenoid/Clutch, Switch, Sensor etc.) may not be shown in each troubleshooting for some cases. In such cases, proceed to troubleshoot by referring to ‘Generic FIP’.
2.1.2 How to Switch the Error Code Display
When a problem has occurred in the machine, an Error Code or a Fault Code (Chain-Link) will be displayed on the UI screen. When an Error Code is being displayed, you can perform the following operation to switch the display to the Chain-Link number that correspond to that Error Code. To repair, check the Chain-Link number and proceed with the appropriate FIP.
How to switch to the Chain-Link number
1.When a problem has occurred, the displayed Error Code will be flashing.
Figure 1 j0lj21201
2.With the Error Code being displayed, press and hold down the [ID Card Copy] button on the Control Panel.
•As long as the button is being pressed, the Chain-Link number will be displayed and flashing.
|
Figure 2 |
j0lj21202 |
|
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
2.1.1, 2.1.2 |
||
|
WorkCentre 5021/5019 |
2-3 |
3.Releasing the [ID Card Copy] button returns the display to the Error Code.
2.1.3 Glossary
The following terminology are used throughout the troubleshooting section. The meaning of these terminology must be fully understood when performing problem analysis.
Common terms:
Status Indicator RAPs
2.1.2, 2.1.3
•Fault Code
This 6-digit code appears when the machine has found problems.
•Actuate (Deactuate)
To mechanically push (release) the Actuator of the switch or the connected mechanical linkage.
•Block
To place a sheet of document or paper on the photo sensor surface for detection.
•Check
To visually check for operation failure of parts such as relay or mechanical linkage, and the failure status of the parts.
•Enter the CE Mode
To enter the CE Mode by following the procedure described in ‘How to Enter/Exit the CE Mode’ of Chapter 6.
•Check the connection for short circuit
Turn the power OFF. Measure the resistance between the wire and the frame using the ohm range of a tester.
•Check the connection for open circuit
Turn the power OFF. Measure the resistance between both ends of the wire using the ohm range of a tester.
•Input Check [xxx-xxx]/Output Check [xxx-xxx]
To enter the Component Check by following the procedure described in ‘How to Use the CE Mode’ of Chapter 6.
•Analog Monitor [xxx-xxx]
To enter the Analog Monitor by following the procedure described in ‘How to Use the CE Mode’ of Chapter 6.
•Check the voltage level
|
Table 1 |
||
|
Voltage |
Level |
Range |
|
+3.3VDC |
(H) |
+3.2 to +3.6VDC |
|
(L) |
0.0 to +1.0VDC |
|
|
+5VDC |
(H) |
+4.8 to +5.4VDC |
|
(L) |
0.0 to +1.0VDC |
|
|
+24VDC |
(H) |
+23.3 to +25.7VDC |
|
(L) |
0.0 to +3.0VDC |
|
•PL 4.2
Refer to PL 4.2 in Chapter 5 Parts List.
•CH 6.2 Zone J4
|
08/2012 |
Initial Issue |
|
2-4 |
WorkCentre 5021/5019 |
Refer to Chain 6.2 Zone J4 in Chapter 7 BSD.
•REP 4.1.3
Refer to REP 4.1.3 in Chapter 4.
•ADJ 4.1.3
Refer to ADJ 4.1.3 in Chapter 4.
•Replace the parts in sequence
When it is impossible to analyze causes of a problem further, replace the parts in sequence. The part with a higher replacement frequency or higher possibility of causing a problem is listed first for replacement.
|
Initial Issue |
08/2012 |
|
WorkCentre 5021/5019 |
2-5 |
Status Indicator RAPs
2.1.3
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
2.1.3 |
||
|
2-6 |
WorkCentre 5021/5019 |
2.2.1.1 Level 1 FIP
Procedure
Ask the operator about the problem. Did the operator operate the machine correctly?
YN
Explain the correct way to operate the machine to the operator.
Output all jobs that are stored in the memory. Turn the power OFF and ON. Is the UI display normal?
YN
Refer to [BSD (CH2.1)] and [2.2.3 Other Failure FIP] to repair the malfunction in UI display.
Check the Shutdown History. Refer to [6.4.2.1 Shutdown History] to display the Fault Code on the UI. Is the Fault Code displayed on the UI?
YN
Refer to [Troubleshooting] in the User guide and repair the following errors.
•Problems With Hardware
•Problems With Image Quality
•Problems With Copy
•Problems With Printer
•Problems With Scanner
•Problems With Network
•In Case of Paper Jam
•In Case of Document Jam
Proceed to Level 2 Troubleshooting and perform the applicable FIP.
|
Initial Issue |
08/2012 |
|
WorkCentre 5021/5019 |
2-7 |
Status Indicator RAPs
2.2.1.1
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
2.2.1.1 |
||
|
2-8 |
WorkCentre 5021/5019 |
003-500/795 N-Up NG Out Of Range/ AMS NG Out Of
Range
BSD-ON:-
[N-Up NG Out Of Range]
During 2-Up or 4-Up, the reduce/enlarge ration was not within the range of 25 to 400%.
[AMS NG Out Of Range]
During AMS (Auto Magnification Selection), the reduce/enlarge ration was not within the range of 25 to 400%
Cause/Action
Press [Stop] on the UI Panel and change the settings.
003-951 1Job Max Page Over
BSD-ON:-
During Copy Job, the number of pages that can be scanned has been exceeded.
Cause/Action
Press [Stop] on the UI Panel and reduce the number of document pages.
003-963 APS NG Out Of Range
BSD-ON:-
During Copy Job, when APS is selected, the image size obtained from document size x reduce/enlarge ratio was detected to be larger than the largest Standard Paper Size.
003-754 IPS Overrun
BSD-ON:-
The IPS processing has overtook the Scan processing.
Cause/Action
This might be avoided by setting the R/E ratio to 99% or 101%. If this occurs frequently, obtain the document from the User and contact the Support Department for assistance.
003-942 Not-Supported Doc Size
BSD-ON:-
During DADF Scan of a Copy Job, an unsupported document size was detected.
Cause/Action
1.Press [Stop] on the UI Panel.
2.Check the setting of the document size group.
3.Check whether the document size is a supported size.
4.If the document size is a supported size, the DADF might have malfunctioned. Refer to following FIP to check the DADF.
•005-196 (Size Mismatch Jam on No Mix-size)
•005-948 (SS-Size Mismatch Jam on No Mix-size)
Cause/Action
Press [Stop] on the UI Panel and change the settings.
003-972 EPC Memory Full
BSD-ON:-
During Copy Job, the EPC memory is filled up.
Cause/Action
Print out all the images that had been successfully scanned by the DADF so far and then perform the copy again for the documents (images) that were unable to be scanned.
003-973 Auto Rotation NG Out Of Range
BSD-ON:-
During Copy Job, the following conditions were met.
•Rotation is required.
•The length of the image obtained by document x reduce/enlarge ratio is longer than 297 mm.
Cause/Action
Press [Stop] on the UI Panel and change the reduce/enlarge ratio.
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
003-500/795, 003-951 |
||
|
WorkCentre 5021/5019 |
2-9 |
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
003-500/795, 003-951 |
||
|
2-10 |
WorkCentre 5021/5019 |
004-345 HVPS Communication Error
BSD-ON:CH9.2
Communication failure between the ESS/MCU PWB and the HVPS was detected.
Cause/Action
1.Turn the power OFF and ON.
2.Turn OFF the power and check the connection between the HVPS J500 and the ESS/ MCU PWB J402 for open circuit, short circuit, and poor contact.
3.If no problem is found, replace the following parts in sequence:
•HVPS (PL 18.1)
•ESS/MCU PWB (PL 18.1)
|
Initial Issue |
08/2012 |
|
WorkCentre 5021/5019 |
2-11 |
Status Indicator RAPs
004-345
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
004-345 |
||
|
2-12 |
WorkCentre 5021/5019 |
005-122 DADF Simplex/Side 1 Pre Regi Sensor On Jam
BSD-ON:CH5.4
•After Pre-Feed started for the first sheet (DADF Feed Motor On (CW)) in Simplex and Duplex, the DADF Pre Regi Sensor did not turn ON within the specified time.
•After Pre-Feed started for the second sheet onwards (DADF Feed Motor On (CW)) in Duplex, the DADF Pre Regi Sensor did not turn ON within the specified time.
005-125/145 DADF Regi Sensor Off Jam/ DADF Regi Sensor Off Jam on Inverting
BSD-ON:CH5.5, CH5.4
[DADF Regi Sensor Off Jam]
After the DADF Pre Regi Sensor turned OFF at Scan operation, the DADF Regi Sensor did not turn OFF within the specified time.
Cause/Action
Check the following:
•Transportation failure due to foreign substance on the document path.
•The surface of the Feed Roll and Nudger Roll for foreign substances.
•The surface of the Feed Roll and Nudger Roll for wear.
•The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14)
•The DADF Feed Clutch (Output Check [005-062]) for operation failure. (PL 56.7)
•The DADF Feed Motor (Output Check [005-008]) for operation failure. (PL 56.6)
•The Drive Gear for wear and damage.
If no problem is found, replace the DADF PWB. (PL 56.2)
005-123 DADF Simplex/Side 1 Regi Sensor On Jam
BSD-ON:CH5.5, CH5.4
The DADF Regi Sensor does not turn ON within the specified time after the DADF Pre Regi Sensor On.
[DADF Regi Sensor Off Jam on Inverting]
After the DADF Pre Regi Sensor turned OFF at Invert operation, the DADF Regi Sensor did not turn OFF within the specified time.
Cause/Action
Check the following:
•Transportation failure due to foreign substance on the document path.
•The surface of the Regi Roll, Out Roll, and Exit Roll for foreign substances.
•The surface of the Regi Roll, Out Roll, and Exit Roll for wear.
•The DADF Regi Sensor (Input Check [005-110]) for operation failure. (PL 56.14)
•The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14)
•The DADF Feed Motor (Output Check [005-008]) for operation failure. (PL 56.6)
•The Drive Gear for wear and damage.
If no problem is found, replace the DADF PWB. (PL 56.2)
Cause/Action
Check the following:
•Transportation failure due to foreign substance on the document path.
•The surface of the Takeaway Roll and Regi Roll for foreign substances.
•The surface of the Takeaway Roll and Regi Roll for wear.
•The DADF Regi Sensor (Input Check [005-110]) for operation failure. (PL 56.14)
•The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14)
•The DADF T/A Clutch (Output Check [005-098]) for operation failure. (PL 56.7)
•The DADF Feed Motor (Output Check [005-008]) for operation failure. (PL 56.6)
•The Drive Gear for wear and damage.
If no problem is found, replace the DADF PWB. (PL 56.2)
005-131/132 DADF Invert Sensor On Jam on Inverting/ DADF Invert Sensor On Jam
BSD-ON:CH5.5, CH5.4
[DADF Invert Sensor On Jam on Inverting]
After the DADF Regi Sensor turned ON at Invert operation, the DADF Invert Sensor did not turn ON within the specified time.
[DADF Invert Sensor On Jam]
After the DADF Regi Sensor turned ON in the Scan operation, the DADF Invert Sensor did not turn ON within the specified time.
Cause/Action
Check the following:
•Transportation failure due to foreign substance on the document path.
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
005-122, 005-125/145 |
||
|
WorkCentre 5021/5019 |
2-13 |
•The surface of the Out Roll for foreign substances.
•The surface of the Out Roll for wear.
•The DADF Invert Sensor (Input Check [005-211]) for operation failure. (PL 56.10)
•The DADF Regi Sensor (Input Check [005-110]) for operation failure. (PL 56.14)
•The DADF Feed Motor (Output Check [005-008]) for operation failure. (PL 56.6)
•The Drive Gear for wear and damage.
If no problem is found, replace the DADF PWB. (PL 56.2)
005-134/139 DADF Invert Sensor Off Jam on Inverting/ DADF Invert Sensor Off Jam
BSD-ON:CH5.5, CH5.4
[DADF Invert Sensor Off Jam on Inverting]
During the Invert operation where there is a next document, after the DADF Regi Sensor turned OFF, the DADF Invert Sensor did not turn OFF within the specified time.
[DADF Invert Sensor Off Jam]
During the Simplex and Duplex Scan operation, after the DADF Regi Sensor turned OFF, the DADF Invert Sensor did not turn OFF within the specified time.
Cause/Action
Check the following:
•Transportation failure due to foreign substance on the document path.
•The surface of the Out Roll and Exit Roll for foreign substances.
•The surface of the Out Roll and Exit Roll for wear.
•The DADF Invert Sensor (Input Check [005-211]) for operation failure. (PL 56.10)
•The DADF Regi Sensor (Input Check [005-110]) for operation failure. (PL 56.14)
•The DADF Feed Motor (Output Check [005-008]) for operation failure. (PL 56.6)
•The Exit Pinch Roll for operation failure (including for the operation failure of the Exit Nip Release Solenoid (Output Check [005-072])). (PL 56.7)
•The Drive Gear for wear and damage.
If no problem is found, replace the DADF PWB. (PL 56.2)
005-135 DADF Side 2 Pre Regi Sensor On Jam
BSD-ON:CH5.4, CH5.5
After the DADF Feed Motor started the reverse rotation at Invert operation, the DADF Pre Regi Sensor did not turn ON within the specified time.
Cause/Action
Check the following:
•Transportation failure due to foreign substance on the document path.
•The surface of the Exit Roll for foreign substances.
•The surface of the Exit Roll for wear
•The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14)
•The DADF Feed Motor (Output Check [005-048]) for operation failure. (PL 56.6)
•The Exit Pinch Roll for operation failure (including for the operation failure of the Exit Nip Release Solenoid (Output Check [005-072])). (PL 56.7)
•The Drive Gear for wear and damage.
If no problem is found, replace the DADF PWB. (PL 56.2)
005-136 DADF Side 2 Regi Sensor On Jam
BSD-ON:CH5.5, CH5.4
After the DADF Pre Regi Sensor turned ON at Invert operation, the DADF Regi Sensor did not turn ON within the specified time.
Cause/Action
Check the following:
•Transportation failure due to foreign substance on the document path.
•The surface of the Exit Roll, Takeaway Roll, and Regi Roll for foreign substances.
•The surface of the Exit Roll, Takeaway Roll, and Regi Roll for wear.
•The DADF Regi Sensor (Input Check [005-110]) for operation failure. (PL 56.14)
•The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14)
•The DADF Feed Motor (Output Check [005-008]) for operation failure. (PL 56.6)
•The DADF T/A Clutch (Output Check [005-098]) for operation failure. (PL 56.7)
•The Exit Pinch Roll for operation failure (including for the operation failure of the Exit Nip Release Solenoid (Output Check [005-072])). (PL 56.7)
•The Drive Gear for wear and damage.
If no problem is found, replace the DADF PWB. (PL 56.2)
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
005-131/132, 005-135 |
||
|
2-14 |
WorkCentre 5021/5019 |
005-147 DADF Pre Regi Sensor Off Jam on Inverting
BSD-ON:CH5.4, CH5.5
After the DADF Feed Motor started the reverse rotation at Invert operation, the DADF Pre Regi Sensor did not turn OFF within the specified time.
Cause/Action
Check the following:
•Transportation failure due to foreign substance on the document path.
•The surface of the Exit Roll, Takeaway Roll, Regi Roll, and Out Roll for foreign substances.
•The surface of the Exit Roll, Takeaway Roll, Regi Roll, and Out Roll for wear.
•The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14)
•The DADF Feed Motor (Output Check [005-048/008] (CCW/CW)) for operation failure. (PL 56.6)
•The Exit Pinch Roll for operation failure (including for the operation failure of the Exit Nip Release Solenoid (Output Check [005-072])). (PL 56.7)
•The Drive Gear for wear and damage.
If no problem is found, replace the DADF PWB. (PL 56.2)
005-196 Size Mismatch Jam on No Mix-Size
BSD-ON:CH5.4, CH5.2
The 2nd sheet or later of the document was detected to be of a different size conpared to the 1st sheet (the length of the document’s 2nd sheet or later in SS direction is longer).
Cause/Action
1.Check the size of the document that was fed by the User.
2.If the error is not cleared, check the following:
Cause/Action
Explain to the User that Mixed Size is not supported.
005-198/199 Too Short Size Jam/ Too Long Size Jam
BSD-ON:CH5.4, CH5.2
[Too Short Size Jam]
It was detected that the document length in Slow Scan direction is shorter than the specifications (Simpex: 85 mm, Duplex: 110 mm).
[Too Long Size Jam]
It was detected that the document length in Slow Scan direction is at the specifications (Simpex: 1275 mm, Duplex: 480.1 mm) or longer.
Cause/Action
Check the size of the document that was fed by the user. If it is within the permitted length for DADF transport, check the following:
•The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14)
•The Document Tray Size Sensor 1/2 (Input Check [005-221/222]) for operation failure. (PL 56.11)
If no problem is found, replace the DADF PWB. (PL 56.2)
005-210 DADF Download Fail
BSD-ON:CH3.1
When the IISS starts up (including at Power ON/Sleep recovery), it was detected that the DADF is in Download Mode.
•The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14)
•The Document Tray Size Sensor 1/2 (Input Check [005-221/222]) for operation failure.
(PL 56.11)
3.If no problem is found, replace the DADF PWB. (PL 56.2)
Cause/Action
Perform the DADF software download.
005-275/280 DADF RAM Fail/ DADF EEPROM Fail
BSD-ON:CH3.1
|
005-197 Prohibit Combine Size Jam |
[DADF RAM Fail] |
||
|
BSD-ON:CH5.4 |
|||
|
A Mixed Size document was detected. |
The DADF PWB RAM failed during the Read/Write operation. (At Power ON) |
||
|
[DADF EEPROM Fail] |
|||
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
|
005-147, 005-198/199 |
|||
|
WorkCentre 5021/5019 |
2-15 |
Write failure to DADF EEPROM or communication failure with EEPROM was detected.
Cause/Action
1.Turn the power OFF and ON.
2.If the problem persists, replace the DADF PWB. (PL 56.2)
005-305 DADF Feeder Cover Interlock Open
BSD-ON:CH5.1
The DADF Feeder Cover Interlock Switch was opened during DADF operation.
• DADF Invert Sensor (Input Check[005-211]) (PL 56.10)
3.If no problem is found, replace the DADF PWB. (PL 56.2)
005-940 DADF No Original Fail
BSD-ON:CH5.1
It was detected that the document was pulled out during document feed.
Cause/Action
Reload the document.
Cause/Action
1.Check the DADF Feeder Cover for mismatch.
2.Check the DADF Feeder Cover Interlock Switch (Input Check [005-212]) for operation failure.
(PL 56.6)
3.If no problem is found, replace the DADF PWB. (PL 56.2)
005-500 DADF Download Flash Write Error
BSD-ON:CH3.1
Failed to write into the Flash ROM during DAFD Download.
Cause/Action
1.Turn the power OFF and ON.
2.If the problem persists, replace the following parts in sequence:
•DADF PWB (PL 56.2)
•ESS/MCU PWB (PL 18.1)
005-948 SS-Size Mismatch Jam on No Mix-size
BSD-ON:CH5.4, CH5.2
In No Mix mode, it was detected that a document with a shorter size in Slow Scan (SS) direction was transported from the DADF.
Cause/Action
1.Check the size of the document that was fed by the User.
2.If the error is not cleared, check the following:
•The DADF Pre Regi Sensor (Input Check [005-206]) for operation failure. (PL 56.14)
•The Document Tray Size Sensor 1/2 (Input Check [005-221/222]) for operation failure.
(PL 56.11)
3.If no problem is found, replace the DADF PWB. (PL 56.2)
005-907/908/913 DADF Pre Regi Sensor/DADF Regi Sensor/DADF Invert Sensor Static Jam
BSD-ON:CH5.4, CH5.5
Paper was detected by the applicable sensor at Power ON, Feeder Cover Interlock Close, or DADF Open Sensor Close.
Cause/Action
1.Check the applicable sensor for remaining paper, the Actuator for return failure, contamination on sensor, and etc.
2.Check the applicable sensor for operation failure.
•DADF Pre Regi Sensor (Input Check[005-206]) (PL 56.14)
•DADF Regi Sensor (Input Check[005-110]) (PL 56.14)
|
Status Indicator RAPs |
08/2012 |
|
|
005-275/280, 005-940 |
||
|
2-16 |
Initial Issue
WorkCentre 5021/5019
010-311 Fusing Unit Center Thermistor Defect
BSD-ON:CH10.2
An open circuit abnormality (the AD value of the STS is equivalent to the open circuit value) of the Heat Roll Center Thermistor was detected.
Procedure
Turn OFF the power and disconnect the Heat Roll Center Thermistor connector P/J600. Measure the resistance between the Heat Roll Center Thermistor J600 pin-1 and J600 pin-2. Is the resistance infinite?
YN
Reconnect the connector P/J600 and measure the resistance between the ESS/MCU PWB J403 pin-1 and J403 pin-2. Is the resistance infinite?
Y N
Replace the ESS/MCU PWB. (PL 18.1)
Check the following connections for open circuits and poor contacts.
• Between ESS/MCU PWB J403-1 and Heat Roll Center Thermistor P600-4
• Between ESS/MCU PWB J403-2 and Heat Roll Center Thermistor P600-3
Replace the Fusing Unit. (PL 7.1)
010-312 Fusing Unit Rear Thermistor Defect
BSD-ON:CH10.2
An open circuit abnormality (the AD value of the STS is equivalent to the open circuit value) of the Heat Roll Rear Thermistor was detected.
010-320 Over Heat Temperature Fail
BSD-ON:CH10.2, CH10.1
A high temperature error was detected at the Center Thermistor (245 degrees C or higher) or the Rear Thermistor (270 degrees C or higher).
NOTE: To clear this Fail, first remove the cause, next clear the value of NVM [744-040] (Over Heat Temp Fail) to ‘0’, and then turn the power OFF then ON. The relationship between the displayed value and the Thermistor that detected the high temperature error is as follows:
•0: Normal
•1: High Temperature Error of Heat Roll Center Thermistor
•2: High Temperature Error of Heat Roll Rear Thermistor
Cause/Action
Check the following:
•The Center Thermistor or the Rear Thermistor for dropped parts, sensor contamination, and foreign substances blocking the sensor.
•The Heat Roll for wound up, stuck paper.
•The Heat Roll Center Thermistor (Analog Monitor [010-050]) for operation failure.
•The Heat Roll Rear Thermistor (Analog Monitor [010-051]) for operation failure.
•The Heater Rod for operation failure.
If no problem is found, replace the following parts in sequence:
•Fusing Unit (PL 7.1)
•LVPS (PL 18.1)
•ESS/MCU PWB (PL 18.1)
Procedure
Turn OFF the power and disconnect the Heat Roll Rear Thermistor connector P/J600. Measure the resistance between the Heat Roll Rear Thermistor J600 pin-3 and J600 pin-4. Is the resistance infinite?
YN
Reconnect the connector P/J600 and measure the resistance between the ESS/MCU PWB J403 pin-3 and J403 pin-4. Is the resistance infinite?
Y N
Replace the ESS/MCU PWB. (PL 18.1)
Check the following connections for open circuits and poor contacts.
• Between ESS/MCU PWB J403-3 and Heat Roll Rear Thermistor P600-2
• Between ESS/MCU PWB J403-4 and Heat Roll Rear Thermistor P600-1
Replace the Fusing Unit. (PL 7.1)
010-327 Fusing Unit On Time Fail
BSD-ON:CH10.2, CH10.1
Any of the following was detected:
•The Heater Rod did not turn OFF within the specified time after the Heater Rod On.
•After power ON, the temperature of the Fusing Unit does not reach the specified value within the specified time.
Cause/Action
Check the following:
•The Heater Rod for operation failure.
•The connection between the LVPS J511 and the Fusing Unit P10 for open circuit and poor contact
•The Center Thermistor for dropped parts, sensor contamination, and foreign substances blocking the sensor.
•The Heat Roll for wound up, stuck paper.
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
010-311, 010-320 |
||
|
WorkCentre 5021/5019 |
2-17 |
If no problem is found, replace the following parts in sequence:
•Fusing Unit (PL 7.1)
•LVPS (PL 18.1)
•ESS/MCU PWB (PL 18.1)
010-379 Fusing Unit Hot Not Ready Return Time Fail
BSD-ON:CH10.2, CH10.1
The time taken to recover from High Temperature Not Ready state has exceeded the specified time.
Cause/Action
1.Turn the power OFF and ON.
2.Turn OFF the power and check the following:
•The Fusing Unit for improper installation.
•The connection between the Fusing Unit P10 and the LVPS J511 for open circuit, short circuit, and poor contact.
•The connection between the Fusing Unit P600 and the ESS/MCU PWB J403 for open circuit, short circuit, and poor contact.
•The connection between the ESS/MCU PWB J401 and the LVPS J513 for open circuit, short circuit, and poor contact.
•The Heat Roll for wound up, stuck paper.
3.If the problem persists, replace the following parts in sequence:
•Fusing Unit (PL 7.1)
•LVPS (PL 18.1)
•ESS/MCU PWB (PL 18.1)
010-602 Over Temp Cooling Mode
BSD-ON:CH10.2
Unable to print because the temperature in the machine has risen above the specification value.
Cause/Action
Wait until the temperature in the machine has dropped.
010-392 NOHAD Fan Defect
BSD-ON:CH10.3
NOHAD Fan failure was detected. When the NOHAD Fan Fail signal indicating an abnormality of the Fan was monitored at the specified time interval, it was found to have failed the specified number of times or higher in a row.
Cause/Action
1.Check the NOHAD Fan (Output Check [042-002]) for operation failure. (PL 4.1)
2.Check the NOHAD Fan for foreign substances.
3.If no problem is found, replace the ESS/MCU PWB. (PL 18.1)
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
010-327, 010-602 |
||
|
2-18 |
WorkCentre 5021/5019 |
016-500 Controller Download Flash Write Error
BSD-ON:-
Unable to write the Download File of Controller Main into the Flash ROM.
Cause/Action
1.Press [Stop] on the UI Panel.
2.Check the connection of the USB Cable between this machine and the PC.
3.Check the status (is it powered OFF, frozen, etc.) of the PC.
Cause/Action
1.Turn the power OFF and ON.
(If the contents of the Flash ROM is corrupted, the machine will boot up in Emergency Boot Download mode after Power ON.)
2.If the problem persists, replace the ESS/MCU PWB. (PL 18.1)
016-501 Controller Boot Flash Write Error
BSD-ON:-
Unable to write the Download File of Controller Boot into the Flash ROM.
Cause/Action
1.Turn the power OFF and ON.
2.If the problem persists, replace the ESS/MCU PWB. (PL 18.1)
016-571 No Response from USB-Host for Print Job
BSD-ON:CH3.2
When any of the following has occurred as USB Print or Download data interpretation is in progress.
•The command from the PC was disrupted for 2 minutes.
•The machine has detected a communication error with the USB Device.
•The sending of commands to the PC remained unsuccessful even when 500 ms has passed.
NOTE: This Fault will clear automatically. (It will not be displayed on the UI Panel)
Cause/Action
1.Check the connection of the USB Cable between this machine and the PC.
2.Check the status (is it powered OFF, frozen, etc.) of the PC.
016-502 UI Panel Download Flash Write Error
BSD-ON:CH2.1
Unable to write the Download File of UI Panel into the Flash ROM.
Cause/Action
1.Turn the power OFF and ON.
2.If the problem persists, replace the following parts in sequence:
•ESS/MCU PWB (PL 18.1)
•UI PWB (PL 1.6)
016-570 No Response from USB-Host for Scan Job
BSD-ON:CH3.2
When any of the following has occurred as Scan to PC (USB) is in progress.
•The command from the PC was disrupted for 5 seconds.
•The machine has detected a communication error with the USB Device.
•The sending of commands to the PC remained unsuccessful even when 500 ms has passed.
(The timeout time is the time calculated from the size of the data being sent only when sending image data.)
016-742/744 Download File Error/ Download File Check
Sum Error
BSD-ON:-
[Download File Error]
It was detected that there is an error with either the file format of the Download File, the Device Identifier, the Device Serial Number, or the Target Device Character String.
[Download File Check Sum Error]
The Download File checksum error was detected.
Cause/Action
1.Turn the power OFF and ON.
2.Install a firmware with the correct version.
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
016-500, 016-570 |
||
|
WorkCentre 5021/5019 |
2-19 |
016-749/799 HBPL or XPJL Syntax Error/ Print Instruction Fail
BSD-ON:-
[HBPL or XPJL Syntax Error]
When the Print Job data interpretation is in progress, an illegal command that cannot be ignored was received from the Client driver.
[Print Instruction Fail]
During the Print Job, the Job cannot be executed with the specified combination of print parameters (Stored File Size, Paper Size, Paper Tray, Duplex Settings, Output Tray, and etc.).
NOTE: During Continuous Print, this error will not occur until the paper that immediately precedes the paper where the applicable image is supposed to be printed on has been output successfully.
Cause/Action
1.Press [Stop] on the UI Panel.
2.Check whether the Printer Driver that is being used is the correct one.
3.Check whether the specified print parameters are correct.
016-759 Copy Counter Full
BSD-ON:-
During Multi Account Mode, any of the following has occurred:
•The general user that is logged in has reached the alotted maximum print count.
•A general user that has reached the alotted maximum print count has logged in.
Cause/Action
1.Press [Stop] on the UI Panel.
2.Clear the count for the user.
016-776 Marker Code Detection Fail
BSD-ON:-
During Copy Job or Print Job, when expanding only up to the size that was specified at the expansion, the End Code cannot be found in the compressed data.
NOTE: Before the occurrence of this fail, there are cases where [045-310 Image Ready Error] would occur first.
NOTE: During Continuous Print, this error will not occur until the paper that immediately precedes the paper where the applicable image is supposed to be printed on has been output successfully.
Cause/Action
1.Turn the power OFF and ON.
2.If the problem reoccurs, determine whether it is caused by the Copy document or the Print data and contact the Support Department for assistance.
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
016-749/799, 016-776 |
||
|
2-20 |
WorkCentre 5021/5019 |
023-600 Held Down key Error (UI Panel)
BSD-ON:CH2.1
Any key on the UI Panel has been pressed and held down for 1 minute or longer.
Cause/Action
Check whether any key on the UI Panel is pressed and held down.
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
023-600 |
||
|
WorkCentre 5021/5019 |
2-21 |
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
023-600 |
||
|
2-22 |
WorkCentre 5021/5019 |
024-910/911/915 Tray 1/Tray 2/MSI Paper Length Mismatch
BSD-ON:CH8.3, CH8.1
The Paper Size for the applicable Tray is longer by 10.1 mm or more, or shorter by 13.1 mm or more than the setting.
Cause/Action
Check the following:
•Transportation failure due to foreign substance on the document path.
•The surface of the Feed Roll, T/A Roll 2 (Tray 2), Regi. Roll, and Idler Roll of the applicable Tray for foreign substances.
•The surface of the Feed Roll, T/A Roll 2 (Tray 2), Regi. Roll, and Idler Roll of the applicable Tray for wear.
•The Regi Sensor (Input Check [071-105]) for operation failure. (PL 15.1)
•The Regi Clutch (Output Check [071-001]) for operation failure. (PL 15.1)
•The MSI Feed Clutch (Output Check [072-006]) for operation failure. (MSI) (PL 13.3)
•The BTR for contamination, wear, and transportation failure due to deterioration.
•The Drive Gear for wear and damage.
•Usage of out of spec paper.
If no problems are found, replace the ESS/MCU PWB. (PL 18.1)
•ESS/MCU PWB (Tray 1/MSI) (PL 18.1)
•STM PWB (Tray 2) (PL 10.6)
024-958/959/960 MSI/Tray 1/Tray 2 Paper Size Mismatch
BSD-ON:-
During Print Job, the paper size settings of the selected Tray is different from the paper size specified for the Job.
Cause/Action
Change the paper settings of the selected Tray to the appropriate one.
024-965 APS NG Unselected
BSD-ON:-
During Copy Job, Print Job, and Report Job with APS settings, the Paper Size and paper orientation (SEF/LEF) settings specified by the Job are different from the settings at Tray 1 and Tray 2.
Cause/Action
Change the paper settings of the Tray to the appropriate one.
024-950/951/954 Tray 1/Tray 2/MSI No Paper
BSD-ON:CH7.2, CH7.3, CH7.4
Any of the following was detected:
•The paper in the applicable Tray has ran out.
(When the APS function of Tray 1 and Tray 2 is disabled)
•Although the paper in the applicable Tray was detected to have ran out, paper is not supplied from another Tray. (When the APS function of Tray 1 and Tray 2 is enabled)
Cause/Action
1.Load paper into the applicable Tray. (If this had occurred during APS of Tray 1 or Tray 2, load paper with the same settings as for the aplicable Tray into other than MSI.)
2.If the problem persists, check the following:
•The paper supply mechanism of the applicable Tray for damage and foreign substances.
•The No Paper Sensor of the applicable Tray (Input Check [072-100/101/102]) for operation failure. (PL 9.1, PL 10.3, PL 13.3)
•The No Paper Sensor of the applicable Tray for contamination, improper installation, and Actuator operation failure.
3.If no problem is found, replace the following parts:
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
024-910/911/915 , 024-950/951/954 |
||
|
WorkCentre 5021/5019 |
2-23 |
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
024-910/911/915 , 024-950/951/954 |
||
|
2-24 |
WorkCentre 5021/5019 |
041-210/211 STM NVM Out-Of-Order/ STM NVM R/W Error
BSD-ON:CH3.2
[STM NVM Out-Of-Order]
The NVM of the STM is malfunctioning.
[STM NVM R/W Error]
Unable to perform NVM Read / Write for the STM.
Cause/Action
1.Turn the power OFF and ON.
2.If the problem persists, replace the STM PWB. (PL 10.6)
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
041-210/211 |
||
|
WorkCentre 5021/5019 |
2-25 |
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
041-210/211 |
||
|
2-26 |
WorkCentre 5021/5019 |
042-325/614 Main Motor Rotation Error/ Main Motor
Rotation Warning
BSD-ON:CH4.1
[Main Motor Rotation Error]
The Main Drive Motor revolution failure was detected. When the Lock Up (Main Drive Motor Fail) signal of the Motor Drive output was monitored at the specified time interval after a certain time has passed since the Main Drive Motor operation had started, it was found to have failed 5 times in a row.
[Main Motor Rotation Warning]
The Main Drive Motor revolution failure was detected. When the Lock Up (Main Drive Motor Fail) signal of the Motor Drive output was monitored at the specified time interval after a certain time has passed since the Main Drive Motor operation had started, it was found to have failed 2 times in a row.
Procedure
|
Enter the CE Mode and turn ON the Output Check [042-001] (Main Drive Motor). Does |
the |
|
|
Main Drive Motor rotate? |
||
|
Y N |
||
|
Check the power supply line (+24VDC, +5VDC) of the Main Drive Motor. Is the |
power |
|
|
supply of the Main Drive Motor normal? |
||
|
Y N |
||
|
Check the power supply circuit to the Main Drive Motor. |
||
Turn OFF the power and check the following:
•The connection between the Main Drive Motor J202 and the ESS/MCU PWB J403 for open circuit, short circuit, and poor contact.
•The Drive Gear for wear, damage, and bearing blockage.
•The Main Drive Motor for loading.
If no problem is found, replace the following parts in sequence:
•Main Drive Motor (PL 3.1)
•ESS/MCU PWB (PL 18.1)
Press [Stop] and turn OFF the power. Check the connection between the Main Drive Motor J202-8 and the ESS/MCU PWB J403-5 for open circuit, short circuit, and poor contact.
If no problem is found, replace the following parts in sequence:
•ESS/MCU PWB (PL 18.1)
•Main Drive Motor (PL 3.1)
|
Initial Issue |
08/2012 |
|
WorkCentre 5021/5019 |
2-27 |
Status Indicator RAPs
042-325/614
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
042-325/614 |
||
|
2-28 |
WorkCentre 5021/5019 |
045-310 Image Ready Error
BSD-ON:CH3.2
Unable to send the Image-valid signal cannot within the specified time.
NOTE: When the attempt to expand the image has failed, [016-776 Marker Code Detection Fail] occurs after the recover operation.
Cause/Action
1.Check the USB Cable (Local) for poor connection.
2.If no problem is found, replace the ESS/MCU PWB. (PL 18.1)
045-313 IOT Logic Fail
BSD-ON:-
The IOT Software error was detected.
Cause/Action
1.Turn the power OFF and ON.
2.Install the correct version of the IOT firmware.
3.If the problem persists, replace the ESS/MCU PWB. (PL 18.1)
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
045-310, 045-313 |
||
|
WorkCentre 5021/5019 |
2-29 |
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
045-310, 045-313 |
||
|
2-30 |
WorkCentre 5021/5019 |
061-321 ROS Motor Fail
BSD-ON:CH6.4
The number of rotation of the ROS Motor did not come within the standard range within the specified time (5 s) after the ROS Motor On.
061-325 No SOS Fail
BSD-ON:CH6.4
After the detection of ROS Motor Ready (steady rotation), the SOS interval was detected to be longer than the reference value 5 times in a row.
|
Cause/Action |
Cause/Action |
1.Turn the power OFF and ON.
2.Check whether the Drum Cartridge is installed.
3.Check the ROS Motor (Output Check [061-001]) for operation failure.
4.Check the LD +5VDC power supply of the LD PWB J140 pin-8.
5.If no problem is found, replace the following parts in sequence:
•ROS Assembly (PL 2.1)
•ESS/MCU PWB (PL 18.1)
1.Turn the power OFF and ON.
2.Check whether the Drum Cartridge is installed.
3.Turn OFF the power and check the connections between the ESS/MCU PWB J410, J411 and the LD PWB J140, J160 for open circuits, short circuits, and poor contacts.
4.If no problem is found, replace the following parts in sequence:
•ROS Assembly (PL 2.1)
•ESS/MCU PWB (PL 18.1)
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
061-321, 061-325 |
||
|
WorkCentre 5021/5019 |
2-31 |
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
061-321, 061-325 |
||
|
2-32 |
WorkCentre 5021/5019 |
062-277 DADF Communication Fail
BSD-ON:CH3.1
Transmission cannot be established between the ESS/MCU PWB and the DADF PWB.
Cause/Action
1.Turn the power OFF and ON.
2.Turn OFF the power and check the connections between the ESS/MCU PWB J421 and the DADF PWB J751, J752 for open circuits, short circuits, and poor contacts.
3.If no problem is found, replace the following parts in sequence:
•DADF PWB (PL 56.2)
•ESS/MCU PWB (PL 18.1)
062-311 IIT Software Logic Fail
BSD-ON:-
A software error was detected at the ESS/MCU PWB.
Cause/Action
1.Turn the power OFF and ON.
2.Update the software version to the latest one.
3.If no problem is found, replace the ESS/MCU PWB. (PL 18.1)
062-360 Carriage Position Fail
BSD-ON:CH6.2
Any of the following was detected:
•An error with the count value of the Carriage Position Control.
•There is no Regi Sensor input during Carriage initialization.
•An error with the Regi Sensor detection position.
062-371/380 Lamp Illumination Fail/ AGC Fail
BSD-ON:CH6.3, CH6.1
[Lamp Illumination Fail]
Insufficient light from Lamp detected in CCD. (During white gradation correction/AGC before Scan starts)
[AGC Fail]
Insufficient lamp brightness was detected when performing AGC.
Initial Actions
Check whether there is something blocking the light and check the Lamp, Lens, Mirror, and White Color Correction Plate for deterioration or contamination.
Procedure
1.Turn ON the power and enter the Diag mode. Change the value for NVM [715-030] to ‘1’ and then perform [NVM Write].
2.A 3 or 4-digit number is displayed in the current value column.
3.Check the upper 1 or 2 digits, or the lower 2 digits using the following table and replace the appropriate parts.
Sample Display
•110 (3-digit display):
LED Lamp failure and LED Lamp Flexible Flat Cable is damaged or has poor contact.
(The first digit ‘1’ in ‘110’ is the upper digit, which indicates the LED Lamp (‘0′ in ’01’ is not displayed). The lower 2 digits ’10’ indicates the LED Lamp Flexible Flat Cable.)
•1000 (4-digit display):
The LED Lamp Flexible Flat Cable is damaged or has poor contact.
(The first 2 digits ’10’ in ‘1000’ are the upper digits, which indicates the LED Lamp Flexible Flat Cable. The lower 2 digits ’00’ indicates that nothing is applicable (no failures).)
NOTE: Perform IIT diagnostic and then call NVM [715-030] again (press the Change Settings button) to check the value (diagnostic result).
Cause/Action
Check the following:
•The Pre Regi Sensor (Input Check [062-212]) for operation failure. (PL 1.3)
•The Carriage Motor (Output Check [062-005/006] (Scan/Return)) for operation failure. (PL 1.4)
•The Drive Belt and Drive Wire for slack and wear.
•The Carriage operation for mechanical loading.
If no problems are found, replace the ESS/MCU PWB. (PL 18.1)
Table 1
|
Current value |
Component Name |
PL No. |
|
00 |
Not applicable (No errors) |
— |
|
01 |
LED Lamp (LED Lamp PWB) |
PL 1.5 |
|
02 |
IIT Carriage |
PL 1.3 |
|
03 |
CCD Flexible Flat Cable |
PL 1.3 |
|
04 |
This value is not displayed |
— |
|
05 |
This value is not displayed |
— |
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
062-277, 062-371/380 |
||
|
WorkCentre 5021/5019 |
2-33 |
Table 1
|
Current value |
Component Name |
PL No. |
|
06 |
This value is not displayed |
— |
|
07 |
This value is not displayed |
— |
|
08 |
This value is not displayed |
— |
|
09 |
This value is not displayed |
— |
|
10 |
LED Lamp Flexible Flat Cable |
PL 1.5 |
4.After replacing the appropriate parts, again change the value for NVM [715-030] to ‘1’ and then perform ‘NVM Write’.
5.Check that the current value column becomes ‘0’.
6.If the problem persists after performing the above procedure, check the following:
•Check for burnt out LED Lamp (DC330 [062-002]). (PL 1.5)
•Check the Flat Cable between the LED Lamp PWB J7002 and the IIT Carriage J7001 for open circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was inserted in a skewed manner).
•Check the Flat Cable between the IIT Carriage J700 and the ESS/MCU PWB J420 for open circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was inserted in a skewed manner).
7.If no problem is found, replace the ESS/MCU PWB. (PL 18.1)
062-386 AOC Fail
BSD-ON:CH6.3
A CCD output error was detected when performing AOC.
Cause/Action
1.Turn ON the power and enter the Diag mode. Change the value for NVM [715-030] to ‘1’ and then perform [NVM Write].
2.A 3 or 4-digit number is displayed in the current value column.
3.Check the upper 1 or 2 digits, or the lower 2 digits and replace the appropriate parts. (For more information on display example and part selection, refer to Procedure 3 in 062371 FIP.)
NOTE: Perform IIT diagnostic and then call NVM [715-030] again (press the Change Settings button) to check the value (diagnostic result).
4.After replacing the appropriate parts, again change the value for NVM [715-030] to ‘1’ and then perform ‘NVM Write’.
5.Check that the current value column becomes ‘0’.
6.If the problem persists after performing the above procedure, check the Flat Cable between the IIT Carriage J700 and the ESS/MCU PWB J420 for open circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was inserted in a skewed manner).
7.If no problem is found, replace the ESS/MCU PWB. (PL 18.1)
062-389 Carriage Over Run Fail (Scan End Side)
BSD-ON:CH6.2
The Carriage has overrun at the Scan End.
Cause/Action
Check the following:
•The Drive Belt and Drive Wire for slack and wear.
•The Carriage operation for mechanical loading.
•The Carriage Motor (Output Check [062-005/006] (Scan/Return)) for operation failure. (PL 1.4)
•The IIT Regi. Sensor (Input Check [062-212]) for operation failure. (PL 1.3)
If no problems are found, replace the ESS/MCU PWB. (PL 18.1)
062-396 CCD Cable Connection Fail
BSD-ON:CH3.1
A CCD Flat Cable connection error was detected.
Cause/Action
1.Turn the power OFF and ON.
2.Turn OFF the power and check the Flat Cable between the IIT Carriage J700 and the ESS/MCU PWB J420 for open circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was inserted in a skewed manner).
3.If no problem is found, replace the following parts in sequence:
•CCD Flexible Flat Cable (PL 1.3)
•ESS/MCU PWB (PL 18.1)
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
062-371/380, 062-389 |
||
|
2-34 |
WorkCentre 5021/5019 |
071-105 Regi Sensor On Jam (Tray 1)
BSD-ON:CH8.3, CH4.1, CH8.1
During paper feed from Tray 1, the Regi Sensor did not turn ON within the specified time after the Tray 1 Feed Clutch On.
Cause/Action
Check the following:
•The Regi Sensor (Input Check [071-105]) for operation failure. (PL 15.1)
•The Main Drive Motor (Output Check [042-001]) for operation failure. (PL 3.1)
•The Tray 1 Feed Clutch (Output Check [072-001]) for operation failure. (PL 9.1)
•The Feed Roll for contamination, wear, and transportation failure due to deterioration.
•The Drive Gear for wear and damage.
•A paper transportation failure due to foreign substances on the paper path.
•Usage of out of spec paper.
If no problems are found, replace the ESS/MCU PWB. (PL 18.1)
|
Initial Issue |
08/2012 |
|
WorkCentre 5021/5019 |
2-35 |
Status Indicator RAPs
071-105
|
Status Indicator RAPs |
08/2012 |
Initial Issue |
|
071-105 |
||
|
2-36 |
WorkCentre 5021/5019 |
072-102 Feed Out Sensor 2 On Jam
BSD-ON:CH8.2, CH7.3
During paper feed from Tray 2, the Feed Out Sensor 2 did not turn ON within the specified time after the Tray 2 Feed Motor On.
Cause/Action
Check the following:
•The Feed Out Sensor 2 (Input Check [072-104]) for operation failure. (PL 10.5)
•The STM Take Away Motor (Output Check [072-004]) for operation failure. (PL 10.6)
•The STM Take Away Roll Clutch (Output Check [072-003]) for operation failure. (PL 10.6)
•The Tray 2 Feed/Lift Up Motor (Output Check [072-002] (Feed)) for operation failure. (PL 10.3)
•The T/A Roll 2, Feed Roll, Nudger Roll, and Pinch Roll for transportation failure due to contamination, wear, and deterioration.
•The LH Cover for improper latching.
•The Drive Gear for wear and damage.
•A paper transportation failure due to foreign substances on the paper path.
•Usage of out of spec paper.
If no problem is found, replace the STM PWB. (PL 10.6)
•STM PWB (PL 10.6)
072-210 Tray 2 Lift Up Fail
BSD-ON:CH7.3
Any of the following was detected:
•A Tray 2 Lifter error.
•A Tray 2 Paper Size detector component malfunction.
Cause/Action
Check the following:
•The Tray 2 Nudger Level Sensor (Input Check [072-103]) for operation failure. (PL 10.3)
•The Tray 2 Feed/Lift Motor (Output Check [072-005] (Lift Up)) for operation failure. (PL 10.3)
•The drive system between the Bottom Plate and the Tray 2 Feed/Lift Motor for operation failure.
•The Tray for Paper misload
•The Tray for existence of objects other than Paper.
If no problem is found, replace the STM PWB. (PL 10.6)
072-105 Regi Sensor On Jam (Tray 2)
BSD-ON:CH8.3, CH8.2
During paper feed from Tray 2, the Regi Sensor did not turn ON within the specified time after the Feed Out Sensor 2 On.
072-212 Tray 2 Size Sensor Broken
BSD-ON:CH7.1
Abnormal output AD value from Tray 2 Paper Size Switch was detected.
Cause/Action
Check the following:
•The Regi Sensor (Input Check [071-105]) for operation failure. (PL 15.1)
•The STM Take Away Motor (Output Check [072-004]) for operation failure. (PL 10.6)
•The STM Take Away Roll Clutch (Output Check [072-003]) for operation failure. (PL 10.6)
•The T/A Roll 2, Feed Roll, and Pinch Roll for transportation failure due to contamination, wear, and deterioration.
•The Drive Gear for wear and damage.
•A paper transportation failure due to foreign substances on the paper path.
•Usage of out of spec paper.
Cause/Action
Check the following:
•Broken link and damage at the bottom of the Tray
•The Actuator at the rear of the Tray for operation failure
•The Tray 2 Paper Size Switch (Analog Monitor [072-050], Output Check [072-105]) for operation failure. (PL 10.1)
•The Tray for Paper misload
•The Tray for existence of objects other than Paper.
If no problem is found, replace the STM PWB. (PL 10.6)
If no problem is found, replace the following parts in sequence:
•ESS/MCU PWB (PL 18.1)
072-215 MCU-STM Communication Fail
|
Initial Issue |
08/2012 |
Status Indicator RAPs |
|
072-102, 072-105 |
||
|
WorkCentre 5021/5019 |
2-37 |
BSD-ON:CH3.2
Communication failure between the ESS/MCU PWB and the STM PWB was detected.
Cause/Action
1.Turn the power OFF and ON.
2.Turn OFF the power and check the connection between the ESS/MCU PWB J413 and the STM PWB J541C for open circuit, short circuit, and poor contact.
3.If no problem is found, replace the following parts in sequence:
•STM PWB (PL 10.6)
•ESS/MCU PWB (PL 18.1)
|
Status Indicator RAPs |
08/2012 |
|
|
072-215 |
||
|
2-38 |
Initial Issue
WorkCentre 5021/5019
075-135 Regi Sensor On Jam (MSI)
BSD-ON:CH8.3, CH4.1, CH8.1
During paper feed from the MSI, the Regi Sensor did not turn ON within the specified time after the MSI Feed Clutch On.
Cause/Action
Check the following:
•The Regi Sensor (Input Check [071-105]) for operation failure. (PL 15.1)
•The Main Drive Motor (Output Check [042-001]) for operation failure. (PL 3.1)
•The MSI Feed Clutch (Output Check [072-006]) for operation failure. (PL 13.3)
•The MSI Feed Roll and the MSI Nudger Roll for contamination, wear, and transportation failure due to deterioration.
•The Drive Gear for wear and damage.
•A paper transportation failure due to foreign substances on the paper path.
•Usage of out of spec paper.
If no problems are found, replace the ESS/MCU PWB. (PL 18.1)
|
Initial Issue |
08/2012 |
|
WorkCentre 5021/5019 |
2-39 |
Status Indicator RAPs
075-135
Модератор: vetal
Ошибка 093-933- это программный глюк.
На датчике тонера в проявке много смеси тонера с девелопером. Надо освободить датчик от смеси. Наклоняем принтер назад на 90 градусов поднимая перед принтера (если больше 90 градусов сработает датчик открытия задней крышки) и немного трясем. Желательно снять переднюю крышку, чтобы видеть вращение шестерни подкачки тонера. Включаем принтер и ждем, когда включится подача ( если не включается подача, выключаем и включаем принтер несколько раз). как только включится подача опускаем принтер плавно. Принтер войдет в калибровку и будет подкачивать рывками тонер. После подкачки ошибка пропадает (если не пропадет- повторить выше написанные операции).
Смысл данного алгоритма- датчик определяет увеличение количества смеси при подкачке.
Причина возникновения ошибки не хватило тонера при калибровке.На 70 грамм девелопера требуется грамм 80 тонера ( по моим прикидкам). В режим калибровки входит только при отсутствии смеси на датчике.
Моя история ремонта :
Разборка принтера при пробеге 5000 копий по причине еле заметного изображения. Девелопера осталось чайная ложка с горкой. Тонер не закачивался с нового картриджа. В бункере много отработки. Какой тонер использовался неизвестно.
Очищен картридж от девелопера и отработки.
В проявку насыпан девелопер Xerox Phaser 6180, 6280 (фл,70,кр) Silver ATM и собран принтер. Установлен картридж Кактус на 2300 копий.
При включении (несколько раз) принтер начал закачивать тонер пока не появилась ошибка 093-933. Весь тонер с Кактуса ( 50 грамм) принтер перекачал в проявку. Засыпал тонер Xerox Phaser 3040, 3010, WC3045 (кан. 30 г.) Absolute Black (Uninet) в пустой картридж Кактуса и заменил чип. Принтер не качал тонер и ошибка не пропала.
Далее работы по выше написанному алгоритму.
- За это сообщение автора Ильшат поблагодарили: 4
- GeneSIS, Magrom, omegaTM, Усатый Полосатый
-
Ильшат
- Осматривается
-
-
-
Xerox Phaser 6600 «Invalid Yellow» / «Неверный желтый»
kotya-potya в форуме Принтеры, МФУ, факсы, копиры формата A4
- 5
- 5929
3100
Пн ноя 18, 2019 8:24 pm
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Xerox Phaser 6600 «Invalid Yellow» / «Неверный желтый»
-
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Xerox WC 3119: «Замятие 1»
kokubenko в форуме Принтеры, МФУ, факсы, копиры формата A4
- 22
- 40001
kokubenko
Ср ноя 23, 2011 4:47 pm
-
Xerox WC 3119: «Замятие 1»
-
-
Xerox 3315 «слетела» FIX прошивка
tekknik в форуме Принтеры, МФУ, факсы, копиры формата A4
- 7
- 7457
tekknik
Пн июн 10, 2019 4:22 am
-
Xerox 3315 «слетела» FIX прошивка
-
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Xerox WC3220 — Ложное замятие бумаги, Замятие 0
Romeo в форуме Принтеры, МФУ, факсы, копиры формата A4
- 25
- 11953
Romeo
Пн окт 12, 2020 7:13 pm
-
Xerox WC3220 — Ложное замятие бумаги, Замятие 0
-
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Xerox 3428 «Установите Картридж»
Roller-ch в форуме Принтеры, МФУ, факсы, копиры формата A4
- 6
- 9734
SeMi
Сб авг 27, 2011 6:42 pm
-
Xerox 3428 «Установите Картридж»
Вернуться в Принтеры, МФУ, факсы, копиры формата A4
Кто сейчас на форуме
Сейчас этот форум просматривают: нет зарегистрированных пользователей и гости: 36
Во время работы с аппаратом могут возникать проблемы, связанные с неисправностями «железа» или ПО. И если расходные материалы можно просто заменить, то с «мозгами» нужно разбираться. Поэтому, для экономии времени и удобства, ниже представлены возможные коды ошибок (FAULT ERROR CODE), которые показывают Xerox DocuColor DC 240/250/242/252/260 и WorkCentre WC 7655/7665/7675/7755/7765/7775 при неисправности, и их значение:
002-770 ERROR — RAP Insufficient HDD capacity while processing the job template within a job.
003-318 ERROR — RAP IIT software failure.
003-319 ERROR — RAP IIT Video Driver Detection Fail.
003-320 ERROR — RAP IIT-ESS Communication Fail 1.
003-321 ERROR — RAP IIT-ESS Communication Fail 2.
003-322 ERROR — RAP IIT-ESS Communication Fail 3.
003-323 ERROR — RAP IIT-ESS Communication Fail 4.
003-324 ERROR — RAP IIT-ESS Communication Fail 5.
003-325 ERROR — RAP IIT-ESS Communication Fail 6.
003-326 ERROR — RAP IIT-ESS Communication Fail 7.
003-327 ERROR — RAP IIT-ESS Communication Fail 8.
003-328 ERROR — RAP IIT-ESS Communication Fail 9.
003-329 ERROR — RAP IIT-ESS Communication Fail 10.
003-330 ERROR — RAP IIT-ESS Communication Fail 11.
003-331 ERROR — RAP IIT-ESS Communication Fail 12.
003-332 ERROR — RAP IIT-ESS Communication Fail 13.
003-333 ERROR — RAP IIT-ESS Communication Fail 14.
003-334 ERROR — RAP IIT-ESS Communication Fail 15.
003-335 ERROR — RAP IIT-ESS Communication Fail 16.
003-336 ERROR — RAP IIT-ESS Communication Fail 17.
003-337 ERROR — RAP IIT-ESS Communication Fail 18.
003-338 ERROR — RAP IIT-ESS Communication Fail 19.
003-339 ERROR — RAP IIT-ESS Communication Fail 20.
003-340 ERROR — RAP IIT-ESS Communication Fail 21.
003-341 ERROR — RAP IIT-ESS Communication Fail 22.
003-342 ERROR — RAP IIT-ESS Communication Fail 23.
003-343 ERROR — RAP IIT-ESS Communication Fail 24.
003-344 ERROR — RAP Power on hotline failure.
003-345 ERROR — RAP X PIO Unmatch Fail 1.
003-346 ERROR — RAP X PIO Unmatch Fail 2.
003-750 ERROR — RAP Book Duplex-Insufficient Docs.
003-751 ERROR — RAP Under PANTHER Capacity (Scan).
003-752 ERROR — RAP This status code is displayed if 600dpi cannot be scanned (DADF).
003-753 ERROR — RAP This status code is displayed if over 300dpi cannot be scanned (DADF).
003-754 ERROR — RAP S2X Recoverable Error.
003-755 ERROR — RAP S2X Command Error.
003-757 ERROR — RAP This status code is displayed if over 400dpi cannot be scanned (DADF).
003-760 ERROR — RAP Scan Settings Error.
003-761 ERROR — RAP Incorrect Paper Tray Size.
003-763 ERROR — RAP Adjustment Chart Not Found.
003-764 ERROR — RAP Adjustment Chart Not Found.
003-780 ERROR — RAP Scan Image Compression Error.
003-795 ERROR — RAP AMS Limit Error.
003-940 ERROR — RAP DAM Memory is insufficient.
003-942 ERROR — RAP Document Size Error.
003-944 ERROR — RAP Image Repeat Count Fail.
003-946 ERROR — RAP Copy Vertical/Horizontal Difference (APS).
003-947 ERROR — RAP Replaced Original Count Error.
003-948 ERROR — RAP Replaced Original Mismatch.
003-952 ERROR — RAP Return Documents Color mismatch.
003-955 ERROR — RAP Documents Size Exchange Error.
003-956 ERROR — RAP Documents Size Unknown Error.
003-963 ERROR — RAP No APS Object Tray.
003-965 ERROR — RAP ATS/APS No Paper. There is no paper in the trays that can be selected with APS.
003-966 ERROR — RAP AATS/APS No Destination Error.
003-968 ERROR — RAP Punch Position Error.
003-969 ERROR — RAP Punch Size Error.
003-972 ERROR — RAP Maximum Stored Page Over Flow.
003-973 ERROR — RAP Every Direction Difference.
003-974 ERROR — RAP Next Original Specification.
003-977 ERROR — RAP Document Miss Match (Multi Scan).
003-978 ERROR — RAP Color Document Mismatch (Multi Scan).
003-980 ERROR — RAP Staple Position Error.
003-981 ERROR — RAP Staple Size Error.
003-982 ERROR — RAP IITsc HDD Access Error.
005-121 ERROR — RAP DADF Feed Sensor ON Jam.
005-122 ERROR — RAP DADF Simplex/Side 1 Pre Reg Sensor ON Jam.
005-123 ERROR — RAP DADF Simplex/Side 1 Reg Sensor ON Jam.
005-124 ERROR — RAP DADF Lead Reg Sensor ON Jam.
005-125 ERROR — RAP DADF Reg Sensor OFF Jam.
005-126 ERROR — RAP DADF Out Sensor ON Jam.
005-127 ERROR — RAP DADF Out Sensor OFF Jam.
005-128 ERROR — RAP DADF Exit Sensor 1 ON Jam (Simplex Mode).
005-129 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Simplex Mode).
005-130 ERROR — RAP DADF Invert Sensor ON Jam (Duplex Mode).
005-131 ERROR — RAP DADF Invert Sensor On Jam (Inverting).
005-132 ERROR — RAP DADF Invert SNR on Jam 2.
005-133 ERROR — RAP DADF Invert Sensor OFF Jam.
005-134 ERROR — RAP DADF Invert SNR off Jam (Inv).
005-135 ERROR — RAP DADF Pre Reg Sensor ON Jam (Invert).
005-136 ERROR — ERROR — RAP DADF Reg Sensor ON Jam (Invert).
005-137 ERROR — RAP DADF Exit Sensor 2 ON Jam.
005-138 ERROR — RAP DADF Exit Sensor 1 ON Jam.
005-139 ERROR — RAP DADF Invert SNR off Jam.
005-141 ERROR — RAP DADF Feed Sensor OFF Jam.
005-142 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Duplex Mode).
005-143 ERROR — RAP DADF Exit Sensor 2 OFF Jam.
005-144 ERROR — RAP DADF Too First Pre Reg Sensor ON Jam.
005-145 ERROR — RAP DADF Reg Sensor Off Jam (Invert).
005-146 ERROR — RAP DADF Pre Reg Sensor Off Jam.
005-147 ERROR — RAP DADF Pre Reg Sensor Off Jam (Invert).
005-150 ERROR — RAP DADF Feed Sensor OFF Jam (Perforated Original Mode).
005-151 ERROR — RAP DADF Pre Reg Sensor OFF Jam (Perforated Original Mode).
005-152 ERROR — RAP DADF Reg Sensor OFF Jam (Perforated Original Mode).
005-153 ERROR — RAP DADF Reg Sensor OFF Jam (Perforated Original Mode).
005-154 ERROR — RAP DADF Out Sensor OFF Jam (Perforated Original Mode).
005-155 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Perforated Original Mode) (Simplex).
005-156 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Perforated Original Mode) (Duplex).
005-157 ERROR — RAP DADF Invert Sensor OFF Jam (Perforated Original Mode).
005-158 ERROR — RAP DADF Exit Sensor 2 OFF Jam (Perforated Original Mode).
005-160 ERROR — RAP DADF Tray Lift Up Fail (Document Set) (Within Job).
005-190 ERROR — RAP DADF Feed Motor Logic Jam.
005-194 ERROR — RAP Size Mismatch Jam on Slow Scan Mix Size.
005-195 ERROR — RAP Size Mismatch Jam on No Mix Size.
005-196 ERROR — RAP Size Mismatch Jam on No Mix Size.
005-197 ERROR — RAP Prohibit Combine Size Jam.
005-198 ERROR — RAP Too Short Size Jam.
005-199 ERROR — RAP Too Long Size Jam.
005-275 ERROR — RAP DADF RAM Fail.
005-280 ERROR — RAP DADF EEPROM Fail.
005-282 ERROR — RAP DADF Tray Lift Up Fail (No Document).
005-283 ERROR — RAP DADF Stack Height Sensor Logic Fail.
005-284 ERROR — RAP DADF APS Sensor Logic Fail.
005-285 ERROR — RAP DADF Nudger Lift Up Fail.
005-286 ERROR — RAP DADF Feed Out Sensor Fail.
005-303 ERROR — RAP DADF Tray Interlock is open.
005-304 ERROR — RAP Platen Interlock Open.
005-305 ERROR — RAP DADF Feeder Cover Interlock Open (Run).
005-306 ERROR — RAP DADF Tray Interlock Open (Run).
005-308 ERROR — RAP The DADF L/H Cover Interlock is open.
005-309 ERROR — RAP DADF L/H Cover Interlock Open (Run).
005-906 ERROR — RAP DADF Feed Sensor Static Jam.
005-907 ERROR — RAP DADF Pre Reg Sensor Static Jam.
005-908 ERROR — RAP DADF Reg Sensor Static Jam.
005-909 ERROR — RAP DADF Lead Reg Sensor Static Jam..
005-910 ERROR — RAP DADF Out Sensor Static Jam.
005-911 ERROR — RAP DADF Exit Sensor 1 Static Jam.
005-912 ERROR — RAP DADF Exit Sensor 2 Static Jam.
005-913 ERROR — RAP DADF Invert Sensor Static Jam.
005-914 ERROR — RAP DADF No. 1/2/3 APS Sensor Static Jam.
005-915 ERROR — RAP DADF No. 1 APS Sensor Static Jam.
005-916 ERROR — RAP DADF No. 2 APS Sensor Static Jam.
005-917 ERROR — RAP DADF No. 3 APS Sensor Static Jam.
005-918 ERROR — RAP DADF Invert Sensor 2 Static Jam.
005-919 ERROR — RAP DADF Tray Lift Up Fail (Document Set).
005-940 ERROR — RAP DADF No Original Fail.
005-941 ERROR — RAP DADF Not Enough Document.
005-942 ERROR — RAP DADF Tray Stack Over Fail.
010-311 ERROR — RAP Fuser Heat Roll STS-1 Disconnection Fail. It was detected that fuser heat roll STS-1 disconnected.
010-319 ERROR — RAP Fuser NC Sensor Differential Amp Fail.
010-320 ERROR — RAP Heat Roll Over Heat Fail.
010-321 ERROR — RAP Fuser Nip Fail.
010-322 ERROR — RAP Fuser NC Center Sensor Disconnection Fail. (Fuser Temperature Sensor Fail).
010-323 ERROR — RAP Fuser Rear Sensor Disconnection Fail. (Fuser Temperature Sensor Fail).
010-324 ERROR — RAP Fuser NVM Fail.
010-326 ERROR — RAP Wait Heat Roll Fuser On Time Fail.
010-327 ERROR — RAP Standby Heat Roll Fuser On Time Fail.
010-330 ERROR — RAP Fuser Motor Fail.
010-420 ERROR — RAP Fuser Assembly Life Near End.
010-421 ERROR — RAP Fuser Assembly Life End.
012-112 ERROR — RAP Finisher Interface Entrance Sensor ON.
012-113 ERROR — RAP Booklet In Sensor ON Jam.
012-114 ERROR — RAP Booklet In Sensor OFF Jam.
012-115 ERROR — RAP Booklet Folder Roll Exit Sensor ON Jam.
012-125 ERROR — RAP Gate Sensor ON JAM: Finisher.
012-132 ERROR — RAP Finisher Transport Entrance Sensor ON Jam (Long).
012-142 ERROR — RAP Buffer Path Sensor ON Jam A.
012-151 ERROR — RAP Compile Exit Sensor OFF Jam.
012-152 ERROR — RAP Compile Exit Sensor ON Jam A.
012-161 ERROR — RAP Set Eject Jam.
012-162 ERROR — RAP Finisher Interface EXIT. Sensor ON Jam.
012-171 ERROR — RAP Top Tray Exit Sensor ON Jam A.
012-172 ERROR — RAP Top Tray Exit Sensor OFF Jam A.
012-180 ERROR — RAP Booklet Folder Roll Exit Sensor OFF Jam.
012-211 ERROR — RAP Stacker Tray Fail.
012-212 ERROR — RAP Stacker Tray Upper Limit Fail.
012-213 ERROR — RAP Stacker Tray Lower Limit Fail.
012-221 ERROR — RAP Tamper Home Sensor ON Fail.
012-223 ERROR — RAP Tamper Home Sensor OFF Fail.
012-224 ERROR — RAP Rear Tamper Home Sensor OFF Fail.
012-225 ERROR — RAP Booklet Tamper F Home Sensor ON Fail.
012-226 ERROR — RAP Booklet Tamper F Home Sensor OFF Fail.
012-227 ERROR — RAP Booklet End Guide Home Sensor OFF Fail.
012-228 ERROR — RAP Booklet End Guide Home Sensor ON Fail.
012-229 ERROR — RAP Booklet Tamper R Home Sensor ON Fail.
012-230 ERROR — RAP Booklet Tamper R Home Sensor OFF Fail.
012-243 ERROR — RAP Booklet Knife Home Sensor ON Fail.
012-246 ERROR — RAP Booklet Stapler Fail.
012-247 ERROR — RAP Side Regi Sensor OFF Fail.
012-260 ERROR — RAP Eject Clamp Up Sensor ON Fail.
012-261 ERROR — RAP Booklet Knife Folding SNR Fail.
012-263 ERROR — RAP Finisher Rear Tamper Home Sensor ON.
012-264 ERROR — RAP Booklet Drawer Broken Fail.
012-265 ERROR — RAP Booklet Knife Home Sensor OFF Fail.
012-266 ERROR — RAP Booklet Compiler No Paper Sensor Fail.
012-270 ERROR — RAP Top Offset Home Sensor ON Fail: Finisher.
012-271 ERROR — RAP Top Offset Home Sensor OFF Fail: Finisher.
012-282 ERROR — RAP Eject Clamp Up Sensor OFF Fail.
012-283 ERROR — RAP Finisher Set Clamp Home Sensor ON Fail.
012-284 ERROR — RAP Finisher Set Clamp Home Sensor OFF Fail.
012-291 ERROR — RAP Stapler Fail.
012-295 ERROR — RAP Finisher Stapler Move Sensor On Fail.
012-296 ERROR — RAP Finisher Stapler Move Sensor OFF Fail.
012-300 ERROR — RAP Finisher Eject Cover Open (Compiler Cover).
012-302 ERROR — RAP Finisher Front Door Interlock Open.
012-307 ERROR — RAP Booklet Drawer Set Fail.
012-320 ERROR — RAP Punch Home Sensor ON Fail.
012-321 ERROR — RAP Punch Home Sensor OFF Fail.
012-322 ERROR — RAP Puncher Move Home Sensor OFF Fail.
012-323 ERROR — RAP Puncher Move Home Sensor On Fail.
012-325 ERROR — RAP Side Regi Home Sensor On Fail.
012-330 ERROR — RAP Decurler Cam Home Sensor OFF Fail.
012-332 ERROR — RAP Decurler Cam Home Sensor ON Fail.
012-334 ERROR — RAP Download Mode Fail.
012-335 ERROR — RAP Booklet Sub CPU Communication Fail.
012-900 ERROR — RAP Buffer Path Sensor Static Jam.
012-901 ERROR — RAP Finisher Paper Remains at H-Transport Entrance.
012-902 ERROR — RAP Finisher Paper Remains H-Transport Exit.
012-903 ERROR — RAP Compile Exit Sensor Static Jam.
012-905 ERROR — RAP Compile Tray No Paper Sensor Static Jam.
012-907 ERROR — RAP Top Tray Exit Sensor Static Jam.
012-920 ERROR — RAP Gate Sensor static JAM (to Top Tray) A: Finisher.
012-932 ERROR — RAP Gate SNR static JAM (to Stacker Tray) A.
012-934 ERROR — RAP Gate SNR static JAM (to Stacker Tray) C.
012-935 ERROR — RAP Finisher Paper Remains at Transport Entrance Sensor.
012-936 ERROR — RAP Paper Remain at Booklet In SNR A.
012-949 ERROR — RAP Finisher Punch DustBox Miss Set.
013-902 ERROR — RAP Booklet Compile No Paper Sensor Static Jam.
013-903 ERROR — RAP Booklet Folder Roll Exit Sensor Static Jam.
016-210 ERROR — RAP Software Option Fail (HDD Not Exist).
016-211 ERROR — RAP Software Option Fail (System Memory Low Volume).
016-212 ERROR — RAP SW Option Fail (Page Memory Low).
016-213 ERROR — RAP SW Option Fail (Printer CARD Not Exist).
016-215 ERROR — RAP SW Option Fail (JPEG Board Not Exist).
016-216 ERROR — RAP SW Option Fail (Ext Memory Not Exist).
016-217 ERROR — RAP SW Option Fail (Controller ROM not Printer kit).
016-218 ERROR — RAP Because PS Kit is not installed, XDOD functions cannot be fulfilled.
016-219 ERROR — RAP License is required (Printer Kit).
016-220 ERROR — RAP S2X Unrecoverable Error.
016-221 ERROR — RAP S2X Communication Error.
016-222 ERROR — RAP S2X Self-Diag Error.
016-223 ERROR — RAP SS2X SDRAM Error.
016-224 ERROR — RAP S2X PCI Reg Error.
016-225 ERROR — RAP S2X ROM CheckSum Error.
016-226 ERROR — RAP S2X IIT Connection Error.
016-227 ERROR — RAP S2X DDR Error.
016-228 ERROR — RAP S2X Image Processing Error.
016-229 ERROR — RAP SW Option Fail (FCW-UI Not Exist).
016-311 ERROR — RAP The scanner was not detected.
016-315 ERROR — RAP NIIT Interface Fail.
016-316 ERROR — RAP Page Memory Not Detected.
016-317 ERROR — RAP Page Memory Broken-Standard.
016-318 ERROR — RAP Page Memory Broken-Option.
016-320 ERROR — RAP A fatal error with doc conversion software was detected.
016-322 ERROR — RAP JBA Account Full.
016-450 ERROR — RAP SMB Host Name Duplicated.
016-454 ERROR — RAP DNS Renewal Failure of Dynamic.
016-455 ERROR — RAP SNTP Server Time Out.
016-456 ERROR — RAP SNTP Time Asynchronous.
016-503 ERROR — RAP SMTP Server Address Resolution Fail.
016-504 ERROR — RAP POP Server Address Resolution Fail.
016-505 ERROR — RAP POP Authentication Fail.
016-600 ERROR — RAP KO Authentication Locked.
016-601 ERROR — RAP Illegal Access Detection.
016-647 ERROR — RAP With APS selected or with APS set up, there were no trays loaded with paper sizes for Auto Paper Selection.
016-648 ERROR — RAP Job with Booklet selected was discontinued because it had a cover with an image, a divider, or a blank page.
016-701 ERROR — RAP Out of ART EX Memory.
016-702 ERROR — RAP Out of Page Buffer.
016-703 ERROR — RAP Email to Invalid Box.
016-704 ERROR — RAP Mailbox is Full.
016-705 ERROR — RAP Secure Print Fail.
016-706 ERROR — RAP Max. User Number Exceeded.
016-707 ERROR — RAP Sample Print Fail.
016-708 ERROR — RAP HD Full by Annotation/Watermark Image.
016-709 ERROR — RAP ART EX Command Error.
016-710 ERROR — RAP Delayed Print Fail.
016-711 ERROR — RAP Tried to send data whose size is over the system data upper limit.
016-712 ERROR — RAP Under PANTHER Capacity (I-Formatter).
016-713 ERROR — RAP Security Box Password Error.
016-714 ERROR — RAP Security Box is not Enabled.
016-716 ERROR — RAP TIFF Data Overflow.
016-718 ERROR — RAP Out of PCL6 Memory.
016-719 ERROR — RAP Out of PCL Memory.
016-720 ERROR — RAP PCL Command Error.
016-721 ERROR — RAP Other Error.
016-722 ERROR — RAP Job Cancel by Staple Position NG.
016-723 ERROR — RAP Job Cancel by Punch Position NG.
016-724 ERROR — RAP Complex Position Error of Staple and Punch.
016-726 ERROR — RAP PDL Auto Switch Fail.
016-728 ERROR — RAP Unsupported TIFF Data.
016-729 ERROR — RAP TIFF Data Size too Big.
016-730 ERROR — RAP Unsupported ART Command.
016-731 ERROR — RAP Invalid TIFF Data.
016-732 ERROR — RAP Form Not Registered.
016-733 ERROR — RAP Destination Address Resolution Error.
016-734 ERROR — RAP Simple Transmission report invocation error.
016-735 ERROR — RAP Updating Job Template.
016-736 ERROR — RAP Remote directory lock error. Lock directory creation failed.
016-737 ERROR — RAP Remote lock directory remove error.
016-738 ERROR — RAP PS Booklet Print Output Paper Size is illegal.
016-739 ERROR — RAP Mismatch between PS Booklet Doc and Output Paper.
016-740 ERROR — RAP PS Booklet Output Tray is incorrect.
016-746 ERROR — RAP Unsupported PDF File.
016-748 ERROR — RAP HD Full.
016-749 ERROR — RAP JCL Syntax Error.
016-751 ERROR — RAP PDF Error.
016-752 ERROR — RAP PDF Short of Memory.
016-753 ERROR — RAP PDF Password Mismatched.
016-754 ERROR — RAP PDF LZW Not Installed.
016-755 ERROR — RAP PDF Print Prohibited.
016-756 ERROR — RAP Auditron-Prohibit Service.
016-757 ERROR — RAP Auditron-Invalid User.
016-758 ERROR — RAP Auditron-Disabled Function.
016-759 ERROR — RAP Auditron-Reached Limit.
016-760 ERROR — RAP PS Decompose Failure.
016-761 ERROR — RAP FIFO Empty.
016-762 ERROR — RAP Print LANG Not Installed.
016-764 ERROR — RAP SMTP Server Connect Error.
016-765 ERROR — RAP SMTP Server HD Full.
016-766 ERROR — RAP SMTP Server File System Error.
016-767 ERROR — RAP Invalid E-mail Address.
016-768 ERROR — RAP Invalid Sender Address.
016-769 ERROR — RAP SMTP Server Unsupported DSN.
016-771 ERROR — RAP Scan Data Repository ERR.
016-772 ERROR — RAP Scan Data Repository ERR.
016-773 ERROR — RAP Invalid IP Address.
016-774 ERROR — RAP HD Full-Compression Convert.
016-775 ERROR — RAP HD Full-Image Convert.
016-776 ERROR — RAP Image Convert ERR.
016-777 ERROR — RAP HD Access ERR-Image Convert.
016-778 ERROR — RAP HD Full-Scan Image Convert.
016-779 ERROR — RAP Scan Image Conversion Error.
016-780 ERROR — RAP HD Access ERR-Image Convert.
016-781 ERROR — RAP Scan Server Connect ERR.
016-782 ERROR — RAP Scan Server Login ERR.
016-783 ERROR — RAP Invalid Server Path.
016-784 ERROR — RAP Server Write ERR.
016-785 ERROR — RAP Server HD Full.
016-786 ERROR — RAP HD Full-Scan Write ERR.
016-787 ERROR — RAP Invalid Server IP ADD.
016-788 ERROR — RAP Retrieve to Browser Failed.
016-789 ERROR — RAP HD Full-Job Memory.
016-791 ERROR — RAP File Retrieve Fail.
016-792 ERROR — RAP Specified Job Not Found.
016-793 ERROR — RAP MF I/O HD Full.
016-794 ERROR — RAP Media Reader: Media No Insert.
016-795 ERROR — RAP Media Reader: Format Error.
016-796 ERROR — RAP Document insert operation error.
016-797 ERROR — RAP Media Reader: Image File Read Error.
016-798 ERROR — RAP No Trust Marking Option.
016-799 ERROR — RAP Print Instruction Fail.
016-940 ERROR — RAP With Duplex Output selected, a size difference between side 1 and side 2 was detected.
016-941 ERROR — RAP With Booklet selected, mixed-in-size/orientation pages with images were detected.
016-942 ERROR — RAP After a duplexed page was deleted, a size difference between side 1 and side 2 was detected.
016-943 ERROR — RAP After a document or divider was inserted, a size difference between side 1 and side 2 was detected.
016-944 ERROR — RAP Documents were merged, including the cover with an image, or a document with a divider.
016-945 ERROR — RAP A document unavailable for duplex print was inserted after a document available for Duplex was inserted.
016-946 ERROR — RAP A document or a divider was inserted after the cover or divider page.
016-949 ERROR — RAP The user inserted a documnet different in size/orientation from the page to be processed.
016-981 ERROR — RAP A failure in access to HDD.
016-982 ERROR — RAP HDD Access Error 2.
016-985 ERROR — RAP Data Size Over Flow (Scan to Email).
024-340 ERROR — RAP IOT-ESS Communication Failure 1.
024-341 ERROR — RAP IOT-ESS Communication Failure 2.
024-342 ERROR — RAP IOT-ESS Communication Failure 3.
024-343 ERROR — RAP IOT-ESS Communication Failure 4.
024-345 ERROR — RAP IOT-ESS Communication Failure 5.
024-346 ERROR — RAP IOT-ESS Communication Failure 6.
024-347 ERROR — RAP IOT-ESS Communication Failure 7.
024-348 ERROR — RAP IOT-ESS Communication Failure 8.
024-349 ERROR — RAP IOT-ESS Communication Failure 9.
024-350 ERROR — RAP IOT-ESS Communication Failure 10.
024-351 ERROR — RAP IOT-ESS Communication Failure 11.
024-352 ERROR — RAP IOT-ESS Communication Failure 12.
024-353 ERROR — RAP IOT-ESS Communication Failure 13.
024-354 ERROR — RAP IOT-ESS Communication Failure 14.
024-355 ERROR — RAP IOT-ESS Communication Failure 15.
024-356 ERROR — RAP IOT-ESS Communication Failure 16.
024-357 ERROR — RAP IOT-ESS Communication Failure 17.
024-358 ERROR — RAP IOT-ESS Communication Failure 18.
024-359 ERROR — RAP IOT-ESS Communication Failure 19.
024-360 ERROR — RAP IOT-ESS Initialization Failure.
024-361 ERROR — RAP Invalid IOT PaperSizeGroup Information.
024-362 ERROR — RAP Page Sync Illegal Start.
024-363 ERROR — RAP Page Sync Illegal Stop.
024-364 ERROR — RAP DMA Transfer Failure.
024-365 ERROR — RAP Overflow on the Loop Back Write.
024-366 ERROR — RAP JBIG Library Other Failure.
024-367 ERROR — RAP Decompress Other Failure.
024-368 ERROR — RAP PCI Error.
024-370 ERROR — RAP Marker Code Detect Failure.
024-371 ERROR — RAP IOT-ESS Communication Failure 21.
024-372 ERROR — RAP IOT-ESS Communication Failure 22.
024-373 ERROR — RAP IOT-ESS Communication Failure 23.
024-374 ERROR — RAP Regi Con PLL Parameter Failure.
024-375 ERROR — RAP IOT-ESS Communication Failure 24.
024-600 ERROR — RAP Billing master counter repair.
024-601 ERROR — RAP Billing backup counter #1 repair.
024-602 ERROR — RAP Billing backup counter #2 repair.
024-603 ERROR — RAP SWKey master counter repair.
024-604 ERROR — RAP SWKey backup counter #1 repair.
024-605 ERROR — RAP SWKey backup counter #2 repair.
024-606 ERROR — RAP Production Number/Serial Number Failure.
024-746 ERROR — RAP Selected Paper Tray Parameter Mismatch.
024-747 ERROR — RAP Print Instruction Failure.
024-910 ERROR — RAP Tray 1 Size Mismatch.
024-911 ERROR — RAP Tray 2 Size Mismatch.
024-912 ERROR — RAP Tray 3 Size Mismatch.
024-913 ERROR — RAP Tray 4 Size Mismatch.
024-914 ERROR — RAP Tray 6 Size Mismatch.
024-915 ERROR — RAP Tray 7 Size Mismatch.
024-917 ERROR — RAP Stacker Tray Staple Set Over Count.
024-919 ERROR — RAP Face UP Tray Close.
024-920 ERROR — RAP Face Down Tray 1 Paper FULL.
024-922 ERROR — RAP Face Down Tray 2 Paper FULL.
024-923 ERROR — RAP Operation Yellow Toner Empty.
024-924 ERROR — RAP Operation Magenta Toner Empty.
024-925 ERROR — RAP Operation Cyan Toner Empty.
024-926 ERROR — RAP Punch Dust Box Missing Set.
024-927 ERROR — RAP Offset Catch Tray Full Stack.
024-930 ERROR — RAP Stacker Tray Full (Small Size Full).
024-934 ERROR — RAP Paper type mismatch.
024-935 ERROR — RAP Tray 1 Paper Mismatch.
024-936 ERROR — RAP Tray 2 Paper Mismatch.
024-937 ERROR — RAP Tray 3 Paper Mismatch.
024-938 ERROR — RAP OHP kind Mismatch at Tray 4 (Not White Frame OHP).
024-939 ERROR — RAP Transparency type mismatch (No white border).
024-940 ERROR — RAP Folder Tray Out of Place.
024-941 ERROR — RAP Folder Tray Full Stack.
024-942 ERROR — RAP Booklet Sheets Over Count.
024-943 ERROR — RAP Booklet Low Staple.
024-945 ERROR — RAP Booklet Full Stack.
024-946 ERROR — RAP Tray 1 Not In Position.
024-947 ERROR — RAP Tray 2 Not In Position.
024-948 ERROR — RAP Tray 3 Not In Position.
024-949 ERROR — RAP Tray 4 Not In Position.
024-950 ERROR — RAP Tray 1 No Paper.
024-951 ERROR — RAP Tray 2 No Paper.
024-952 ERROR — RAP Tray 3 No Paper.
024-953 ERROR — RAP Tray 4 No Paper.
024-954 ERROR — RAP MSI No Paper.
024-955 ERROR — RAP Tray 6 No Paper.
024-956 ERROR — RAP Tray 7 No Paper.
024-957 ERROR — RAP Interposer No Paper.
024-958 ERROR — RAP MSI Size Mismatch.
024-959 ERROR — RAP Tray 1 Paper Size Mismatch.
024-960 ERROR — RAP Tray 2 Paper Size Mismatch.
024-961 ERROR — RAP Tray 3 Paper Size Mismatch.
024-962 ERROR — RAP Tray 4 Paper Size Mismatch.
024-965 ERROR — RAP ATS/APS No Paper.
024-966 ERROR — RAP ATS/APS No Destination Error.
024-967 ERROR — RAP Different Width Mix Paper Detect (Staple Job).
024-968 ERROR — RAP Stapler/Punch Batting.
024-969 ERROR — RAP Different Width Mix Punch.
024-970 ERROR — RAP Tray 6 Not In Position.
024-971 ERROR — RAP Tray 7 Not In Position.
024-972 ERROR — RAP Tray 6 Paper Size Mismatch.
024-973 ERROR — RAP Tray 7 Paper Size Mismatch.
024-974 ERROR — RAP Interposer Tray Size Mismatch.
024-975 ERROR — RAP Booklet Sheets Over Count (Not Field Attachment).
024-976 ERROR — RAP Finisher Staple Status incorrect.
024-977 ERROR — RAP Stapler Feed Ready Failure.
024-978 ERROR — RAP Booklet Stapler incorrect.
024-979 ERROR — RAP Stapler Near Empty.
024-980 ERROR — RAP Finisher Stacker Tray Full.
024-981 ERROR — RAP Finisher Top Tray Full.
024-982 ERROR — RAP Stacker Lower Safety Warning.
024-983 ERROR — RAP Booklet Tray Full.
024-984 ERROR — RAP Booklet Low Staple F.
024-985 ERROR — RAP SMH Stop Check.
024-987 ERROR — RAP Envelope Folder Tray Full.
024-988 ERROR — RAP Envelope Folder Tray Set Failure.
024-989 ERROR — RAP Booklet Low Staple R.
024-990 ERROR — RAP Punch Dust Full.
025-596 ERROR — RAP Diag HDD Failure 1.
025-597 ERROR — RAP Diag HDD Failure 2.
027-452 ERROR — RAP Duplicate IP address.
027-500 ERROR — RAP SMTP Server Address Resolution Failure.
027-501 ERROR — RAP POP Server Address Resolution Failure.
027-502 ERROR — RAP POP Authentication Failure.
027-700 ERROR — RAP Media Failure.
027-701 ERROR — RAP Media Not Found.
027-702 ERROR — RAP Media Data Not Found / Not Supported.
027-703 ERROR — RAP Media Reader Failure / Disconnected.
027-706 ERROR — RAP Certificate not found.
027-707 ERROR — RAP Certificate expired.
027-708 ERROR — RAP Certificate untrusted.
027-709 ERROR — RAP Certificate revoked.
027-710 ERROR — RAP S/MIME mail was disabled.
027-711 ERROR — RAP S/MIME mail sender certificate not found.
027-712 ERROR — RAP S/MIME mail sender certificate not valid.
027-713 ERROR — RAP S/MIME mail was altered.
027-714 ERROR — RAP S/MIME mail sender impersonation.
027-715 ERROR — RAP S/MIME mail certificate not supported.
027-716 ERROR — RAP No-Signed mail receipt was rejected.
027-720 ERROR — RAP Ext Srv. Host Not Found. A server specified for a remote application was not found, or DNS resolution was not possible.
027-721 ERROR — RAP Ext Srv. Not Found.
027-722 ERROR — RAP Ext Srv. Timeout Failure.
027-723 ERROR — RAP Ext Srv. Authentication Failure.
027-724 ERROR — RAP Ext Srv. Access Failure.
027-725 ERROR — RAP Ext Srv. Operation Failure.
027-726 ERROR — RAP Ext Srv. Unknown State.
027-727 ERROR — RAP Ext Srv. Req Invalid Parameters.
027-728 ERROR — RAP Ext Srv. Required File Exceeded.
027-737 ERROR — RAP Template Server Read Error.
027-739 ERROR — RAP Invalid Template Server Path.
027-740 ERROR — RAP Template Server Login Error.
027-741 ERROR — RAP Template Server Connect Failure.
027-742 ERROR — RAP HD File System Full.
027-743 ERROR — RAP Template Server Install Error.
027-744 ERROR — RAP Template Server ADD Error.
027-745 ERROR — RAP Template Server ADD Error.
027-746 ERROR — RAP Job Template Pool Server Not Ready.
027-751 ERROR — RAP Job Template Analysis Error.
027-752 ERROR — RAP Must User un Inputting.
027-753 ERROR — RAP Job Flow Service Request Disabled.
027-760 ERROR — RAP XJT Command Failure.
027-770 ERROR — RAP PDL Error.
027-771 ERROR — RAP DFE Disk Full.
027-796 ERROR — RAP Email Not Printed.
027-797 ERROR — RAP Invalid Output Destination.
042-313 ERROR — RAP Rear Cooling Fan Failure.
042-320 ERROR — RAP Yellow Drum Motor Drive Failure.
042-321 ERROR — RAP Magenta Drum Motor Drive Failure.
042-322 ERROR — RAP Cyan Drum Motor Drive Failure.
042-323 ERROR — RAP Black Drum Motor Drive Failure.
042-324 ERROR — RAP IBT Drive Motor Failure.
042-325 ERROR — RAP Main Motor Failure.
042-326 ERROR — RAP Belt Home Position too long.
042-327 ERROR — RAP Belt Position Failure.
042-328 ERROR — RAP Belt Edge Sensor Failure.
042-330 ERROR — RAP Fuser Exhaust Fan Failure.
042-331 ERROR — RAP Blower Motor Fan Failure.
042-600 ERROR — RAP Belt Walk Failure.
042-601 ERROR — RAP Belt Edge Learn Failure.
042-602 ERROR — RAP Belt Edge Check Failure.
042-603 ERROR — RAP Suction Filter Life End Failure.
045-310 ERROR — RAP Image Ready NG.
045-311 ERROR — RAP Controller Comm Failure.
045-312 ERROR — RAP Driver Connect Failure.
047-210 ERROR — RAP OCT Offset Failure.
047-310 ERROR — RAP MCU-Finisher Communication Failure.
061-310 ERROR — RAP Clapper 1 Failure.
061-311 ERROR — RAP Clapper 2 Failure.
061-313 ERROR — RAP SOS Long Failure Magenta.
061-315 ERROR — RAP SOS Long Failure Black.
061-317 ERROR — RAP SOS Short Failure.
061-319 ERROR — RAP SOS Short Failure Black.
061-320 ERROR — RAP Polygon Motor Failure.
061-321 ERROR — RAP ROS Motor Failure.