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05-22-2014
#1
Xerox 4112 Jam in face down mode 077-111
xerox 4112
problem with jam at duplex fault code 77-111
paper jamed in duplex when change from 1 side to 2 to 2 side and and inversely, when going more then 3 paper ( 1 work fine )
and when change output settings to paper face up works fine..but cant print face up in drivers no have that options…..
i try other duplex unit, other inverter, sensor below fuser, check connectors on back and rear.. reset connectors on boards…but still have problem….
-
05-22-2014
#2
Senior Tech
250+ Posts
- Rep Power
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Re: Xerox 4112 Jam in face down mode 077-111
I recently experienced a similar issue on a D95 (same mechanical hardware as 4110). The Invert gate solenoid was bad. Clear plastic paper guide under 2d directs the paper into to inverter for duplex or face down printing. Alternately to the finisher for face up printing. If the solenoid is bad the gate (paper guide) won’t change the paper direction, causing it to go into the inverter instead of the finisher, when printing face up.
Test it by making a copy and change the output format. Face up then face down then back to face up. This will cause the solenoid to move the paper guide. If it only jams in one of the output formats the solenoid is bad.
REF. PL 13.12 Inverter — Gate. Items 3&7
Hope this was of some help.
Good luck,
-
05-22-2014
#3
Re: Xerox 4112 Jam in face down mode 077-111
Usually the inverter gate solenoid or the duplex gate solenoid. You also want to remove the duplex unit and drawer assembly to inspect the big black connectors that make contact when you slide these units into place. Ive often seen these connectors break / crack. check both sides of both connectors to ensure this is not the case.
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Thanks: 0
Likes: 0
Dislikes: 0
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05-22-2014
#1
Xerox 4112 Jam in face down mode 077-111
xerox 4112
problem with jam at duplex fault code 77-111
paper jamed in duplex when change from 1 side to 2 to 2 side and and inversely, when going more then 3 paper ( 1 work fine )
and when change output settings to paper face up works fine..but cant print face up in drivers no have that options…..
i try other duplex unit, other inverter, sensor below fuser, check connectors on back and rear.. reset connectors on boards…but still have problem….
-
05-22-2014
#2
Senior Tech
250+ Posts
- Rep Power
- 25
Re: Xerox 4112 Jam in face down mode 077-111
I recently experienced a similar issue on a D95 (same mechanical hardware as 4110). The Invert gate solenoid was bad. Clear plastic paper guide under 2d directs the paper into to inverter for duplex or face down printing. Alternately to the finisher for face up printing. If the solenoid is bad the gate (paper guide) won’t change the paper direction, causing it to go into the inverter instead of the finisher, when printing face up.
Test it by making a copy and change the output format. Face up then face down then back to face up. This will cause the solenoid to move the paper guide. If it only jams in one of the output formats the solenoid is bad.
REF. PL 13.12 Inverter — Gate. Items 3&7
Hope this was of some help.
Good luck,
-
05-22-2014
#3
Re: Xerox 4112 Jam in face down mode 077-111
Usually the inverter gate solenoid or the duplex gate solenoid. You also want to remove the duplex unit and drawer assembly to inspect the big black connectors that make contact when you slide these units into place. Ive often seen these connectors break / crack. check both sides of both connectors to ensure this is not the case.
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1 2 . P r o b le m S o l v in g
Other Errors
Category
Error Code
C P S M O
002-770
003-750
%
003-751
%
003-753
003-754
%
1 2 — 3 0
This section explains error codes.
If an error caused the printing to end abnormally or a malfunction
occurred in the printer, then an error message code (***-***) is
displayed.
If an error code not described in the following tables is displayed,
or the problem persists even after you have tried the following
solutions, contact the Customer Support Center.
Refer to the following table for error codes and information on how
to rectify the problem.
KEY POINT: If an error code is displayed, all print data of the
printer as well as print data stored in the built-in memory of
the machine is discarded.
Errors are divided into the following Categories:
•
C: Copy
•
P: Print
•
S: Scan
•
M: Mail
•
O: Others Problems
%
% Cause
Unable to process job template due to insufficient hard
disk space.
Remedy
Remove unnecessary data from the hard disk to
increase free disk space.
Cause
Unable to store any documents with 2 Sided Book Copy
feature.
Remedy
Check the 2 Sided Book Copy settings.
Refer to «2 Sided Book Copy (Making 2 Sided Copies of Facing
Pages)» on page 3-34.
%
Cause
The machine is unable to process size, because the
specified document area is too small.
Remedy
Increase resolution or scan area size.
%
Cause
The selected resolution was too large for scanning
mixed size originals using document feeder.
Remedy
Decrease Scan Resolution to 200dpi or less, and
rescan.
%
Cause
An error occurred in the document scanner.
Remedy
Reprocess the job.
Cause and Remedy
X e r o x 4 11 0 / 4 5 9 0 U s e r G u i d e
Укладчик большой емкости
20-12
Xerox
®
D95/D110/D125 Копир/принтер
Руководство пользователя
Коды ошибок
Код ошибки
Возможная причина
Рекомендуемое решение
049-100
049-101
049-102
Ошибка датчика
верхнего лотка
• Осторожно удалите все
обрывки бумаги из областей
удаления застрявшей бумаги.
• Выключите и включите
устройство.
• Если проблема сохраняется,
обратитесь в центр поддержки
заказчиков.
049 104
049 105
049 106
049 108
Ошибка датчика
обходного лотка
• Осторожно удалите все
обрывки бумаги из областей
удаления застрявшей бумаги.
• Выключите и включите
устройство.
• Если проблема сохраняется,
обратитесь в центр поддержки
заказчиков.
049 113
049 114
049 115
049 116
Ошибка датчика
укладчика
• Осторожно удалите все
обрывки бумаги из областей
удаления застрявшей бумаги.
• Выключите и включите
устройство.
• Если проблема сохраняется,
обратитесь в центр поддержки
заказчиков.
049 117
049 119
Ошибка датчика пути
обходного лотка
• Осторожно удалите все
обрывки бумаги из областей
удаления застрявшей бумаги.
• Выключите и включите
устройство.
• Если проблема сохраняется,
обратитесь в центр поддержки
заказчиков.
049 121
Ошибка датчика
выхода укладчика
• Осторожно удалите все
обрывки бумаги из областей
удаления застрявшей бумаги.
• Выключите и включите
устройство.
• Если проблема сохраняется,
обратитесь в центр поддержки
заказчиков.
Содержание
- Error 077 901 xerox
- How to Fix 077-104 077-109 077-113 077-901 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?
- Error 077 901 xerox
- Error 077 901 xerox
- Error 077 901 xerox
Error 077 901 xerox
КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора
0. Artresan 10.11.15 10:31
Есть пару таких принтеров, пробеги у всех примерно одинаковые в районе 10-12тыс. проблема у всех одинаковая, в логе одни и те же ошибки 075-100, 077-901, датчик уже чистил. что с ним не так, неужели умирают и из-за этого постоянный глюк?
1. Владимир А. 10.11.15 10:51
Artresan (0): датчик уже чистил
Датчик регистрации?
Бумажку хоть аппаратик забирает?
Ролик подачи крутится?
2. Artresan 10.11.15 11:07
да, датчик регистрации, бумагу захватывает, ролик крутится исправно
Artresan (0): проблема у всех одинаковая
Какая именно (в чем проявляется)?
Artresan (0): в логе одни и те же ошибки
А давно ли (по счетчику пробега) были эти ошибки? Может, больше тыщи страниц тому назад?
4. Artresan 10.11.15 11:13
проявляется в том что либо просто загорается ошибка, либо лист застревает в принтере едва показавшись из фьюзера, сколько тыщ. не скажу в логе только числа стоят и номера ошибок
Artresan (4): в логе только числа стоят
О них и был вопрос.
Artresan (4): либо просто загорается ошибка
Без печати, при простое?
Artresan (4): лист застревает в принтере едва показавшись из фьюзера
Задняя кромка листа при этом находится ГДЕ относительно активатора датчика регистрации?
6. Artresan 10.11.15 11:24
проявляется при печати, задняя кромка еще не проходит датчик. а а сработка через день, два, в день по несколько раз
7. Владимир А. 10.11.15 11:45
Artresan (4): либо лист застревает в принтере едва показавшись из фьюзера,
Изображение на этом застрявшем листе нормальное(не сдвинуто, и т.п.)
Artresan (6): задняя кромка еще не проходит датчик
Сколько остается до активатора?
9. Artresan 10.11.15 12:31
(7)нет не сдигает.
(8) такие замеры точные я уже не производил, передняя кромка едва показывается из фьюзера
Artresan (9): такие замеры точные я уже не производил
И очень зря. Точности там достаточно +/- полсантиметра.
Источник
How to Fix 077-104 077-109 077-113 077-901 Error Code for Xerox VersaLink C7020 C7025 C7030 C7000 Printer?
Posted by Xwk Tech on Nov 25, 2019
077-104, 109, 113, 901 Fuser Exit Sensor Jam RAP
BSD-ON: BSD 10.3 Fusing
077-104 The trail edge of the paper deactuated the fuser exit sensor earlier than the specified time.
077-109 The fuser exit sensor did not actuate within the specified time after the registration clutch energized.
077-113 The trail edge of the paper deactuated the fuser exit sensor later than the specified time.
077-901 The fuser exit sensor detected remaining paper.
Initial Actions
• Check the condition of the paper in all trays. Refer to GP 15 Paper and Media Size Specifications
• Ensure that the fuser is installed correctly.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
WARNING: Do not touch the fuser while it is hot.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Check for obstructions in the paper path.
2. Check the exit 2 roll and nip rolls, PL 10.22 for foreign substances or wear. Clean or install new components as necessary.
3. Remove the fuser. Check whether foreign substances or paper is wound around the heat roll.
4. Enter dC330, code 077-101. Check the fuser exit sensor, part of the fuser, PL 10.05 Item 2.
5. Enter dC330, code 042-003. Check the main motor, PL 40.10 Item 10.
6. Enter dC330, code 077-014. Check the exit 2 motor, PL 10.21 Item 4.
7. Enter dC330, code 077-002. Check the registration clutch, PL 80.55 Item 11.
8. Check the exit 2 drive gears, PL 10.21 for wear or damage.
9. Check the registration transport assembly, PL 80.55 Item 1 for wear or damage.
10. If the fault persists, install new components as necessary:
• Drive PWB, PL 1.10 Item 4.
• ESS PWB, PL 3.10 Item 6.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
Toner Chip (For South America and East Europe Region):
Toner Chip (For Metered Machine):
Источник
Error 077 901 xerox
I have a problem with my new Workcentre 6015. When I turn on the machine always show this message «Paper Jam 077-901 open the rear door and remove the paper», but there is no paper!
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I pull up the printer top and turn on the power button. So the magic happens, normal initialization without any error message.
I hope this information could be helpful to others.
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I have got the same problem of paper jam , hv opened the cover [A] search for the paper and no paper , blow atill no solution . Any assistance please
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Hi Irengej,
Thank you for using the Xerox forum.
I would suggest that you review the following site for a possible solution.
WorkCentre 5325/5330/5335 Support & Drivers
There are many tips for specific jammed paper.
If that does not help resolve your issue you may want to consider conatcting your local product experts.
If you are outside the USA you should contact the local support center in your area which you can find here:
http://www.xerox.com/about-xerox/contact-us/enus.html
Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
Please be sure to select «Accept Solution» and or select the thumbs up icon to enter Kudos for posts that resolve your issues.
Your feedback counts!
Источник
Error 077 901 xerox
КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора
0. Andrey67 21.10.14 15:20
принесли с диагнозом (захватил пачку бумагу, вытащили сами)
теперь ситуация следующая, бумага лежит, нажимаю копировать, он копию печатает и пишет ошибку нет бумаги и так раза 3 делает, на 4 раз проходит нормально, но иногда вообще останавливается после ролика захвата, на датчике бумаги
тут я нашел что ось с роликом захвата могла закрутиться, сами понимаете аппарат геморойные надо весь разбирать, вот вопрос стоит ли разбирать смотреть ось
1. Владимир А. 21.10.14 15:24
Andrey67 (0): захватил пачку бумагу, вытащили сами
Очень вероятно, что ось погнули. Чтоб добраться до оси —почти полностью надо раскидать аппаратик. Решать Вам, разбирать иль нет.
Andrey67 (0): вопрос стоит ли разбирать смотреть ось — скорее философский, чем технический. Задача известна, затраты труда — тоже, клиент доступен — решайте.
3. Andrey67 21.10.14 15:28
да тут еще интересная ситуация, когда кладешь пачку он захватывает два листа, один проходит, второй под роликом остается и аппарат пишет ошибку 077-901(застряла бумага на рег.) бумагу вытаскиваю крышку заднюю открываю, появляется следующая ошибка (024-958 несовпадение формата) и так два три раза потом берет хорошо
Andrey67 (3): захватывает два листа
Привет от тормозной площадки?
Пробег аппарата — сколько?
5. Andrey67 21.10.14 15:39
пробег не смотрел, врать не буду (стоит в школе пару лет)
а что с площадкой . вроде она на хорошей пружине, ходит свободно
6. Портной Нёма 21.10.14 15:48
(5) Все эти ошибки и проблемы — из-за погнутой оси ролика подачи. Проблема стара, как и сама модель — «пластилиновый» металл оси. Только в старых моделях Самсунга она скручивалась винтом, тут она просто изгибается. Тормозная площадка не причем. Служит весь срок жизни аппарата (30к)
7. Владимир А. 21.10.14 15:48
Andrey67 (3): да тут еще интересная ситуация, когда кладешь пачку он захватывает два листа, один проходит, второй под роликом остается и аппарат пишет ошибку 077-901(застряла бумага на рег.) бумагу вытаскиваю крышку заднюю открываю, появляется следующая ошибка (024-958 несовпадение формата
Не в тормозной тут дело, а в оси!
8. Andrey67 21.10.14 15:49
спасибо буду добираться, это копец чтобы ось посмотреть надо снять все
Источник
Error 077 901 xerox
КОНФЕРЕНЦИЯ СТАРТКОПИ
Принтеры, копировальные аппараты, МФУ, факсы и другая офисная техника:
вопросы ремонта, обслуживания, заправки, выбора
0. SamoДелкин 11.09.17 15:28
Доброго времени суток аппарат Xerox Colour 550 при печати черно-белых страниц работает нормально, при печати в цвете происходит 077-909, лист доходит до места соприкосновения с лентой переноса и прижимным валом. Были заменены драм-юниты. Датчики все на месте + почищены. Кто нибудь сталкивался с такой проблемой??
А что нам на это сервис мануал говорит??
Сервис-мануал в категорической форме предлагает лицам без соответствующей (хотя бы минимальной) подготовки (да еще без техдокументации) отойти от аппарата не менее чем на 10 футов.
(3) а мы поощряем ремонты клиентами)))))
5. Bad_engineer 11.09.17 18:46
Датчик печной на выходе на трёх защёлках, вот он вылетел из своего посадочного места. Открутить чёрный пластмассовый поддон печки и увидите датчик который скорее всего не на месте, поправить труда не составит.
7. Сообщения, прямо не связанные с обсуждаемыми в данной теме вопросами (т.е. флуд). Таковыми считаются, например, не несущие полезной информации комментарии, включая демонстрацию чувства юмора, а также банальности типа «отнеси в сервис- центр»; как флуд рассматривается и создание тем, не являющихся профильными для данного раздела (исключая ошибочное создание тем не в том подразделе профильного раздела такие темы будут перемещаться модераторами в нужный подраздел).
Bad_engineer (5): Сообщения, прямо не связанные
Это к чему?
7. Bad_engineer 11.09.17 19:08
Я бы обоих в бан отправил. Надоели уже со своими «ценными» советами.
Угу, хрю, му.
Bad_engineer (7): Я бы обоих в бан отправил
С какого вдруг перепугу (чисто из праздного любопытства)?
Bad_engineer (7): Надоели уже со своими «ценными» советами
Вам вроде давным-давно никто ничего уже не советует. Так что не будите лихо.
http://s48.radikal.ru/i122/1709/74/0b3df443296b.jpg
#640K88769 Xerox DocuColor 700 550 560 Fuser Exit Switch Actuator
10. alexan62 12.09.17 19:09
(5) а черно-белые листы проходят мимо датчика выходного? Мне кажется, Вы советуете что-то не совсем то, хотя проверить датчик не помешает.
alexan62 (10): Мне кажется, Вы советуете что-то не совсем то
Могу выразиться точнее: явно совсем не то.
Есть такое мнение:
640K88769 Xerox DocuColor 700 550 560 Fuser Exit Switch Actuator
Product Description
Xerox® DocuColor 700 550 560 Fuser Exit Switch Actuator & Sensor 640K88769
Includes the sensor and sensor flag. Fixes error 077-909 or 77-909
13. alexan62 13.09.17 12:38
(12) вообще-то мануал трактует эту ошибку иначе, выходной датчик лишь одна, хоть и частая, причина этой ошибки. к тому же, напоминаю, черно-белые листы как-то проходят. или нет?
14. Grani12 13.09.17 20:34
как вариант. EUREKA #1287386, install a new OHP sensor 960K16660 and chage NVM location 742-180 =1.
15. SamoДелкин 18.09.17 16:36
сново всем доброго времени. Датчик под печкой в нормальном положении и состоянии, в черно-белом режиме печатает норм, если даже положить черно-белый тест лист и выбрать функцию печатать в цвете, выпадает в данную ошибку
16. dimedrol 19.09.17 11:02
Ошибка 077-909 иот статик джем,- это следствие после застревания, а причина скорее всего в ксерографии ( раз связано с цветом). Посмотри журнал ошибок должны быть другие
17. dimedrol 19.09.17 11:27
и еще, когда лист останавливается на переносе — изо на IBT присутствует? Если не знаете как посмотреть- НЕ ЛЕЗьТЕ. в этот аппарат, а вызовите спеца ( дешевле будет)
Источник
BSD-ON:
BSD 4.1 — Main Drive Control
BSD-ON:
BSD 10.2 — Fusing
The Fuser Exit Sensor does not turn ON within the specified time after the Registration Clutch
On.
NOTE: When turning the power OFF, turn OFF the power switch first and then the main power
switch.
Procedure
Check the following:
•
The Fuser Exit Sensor for failure:
Component Control
•
A paper transportation failure due to a foreign substance/burr on the paper path
•
The Fuser Exit Sensor for contamination, improper installation, and Actuator operation
failure
•
Each Takeaway Roll and Pinch Roll for contamination, wear, and revolution failure
•
The Registration Roll and Pinch Roll for contamination, wear, and revolution failure
•
The BTR for contamination, wear, and revolution failure
•
The Fuser for wound up, stuck paper
•
The Fuser Drive Gear for wear and damage
•
Use of paper out of spec
Reload the machine software
(GP
16). If no problems are found, replace the MCU PWB
18.2).
Status Indicator RAPs
077-106, 077-109
077-109 Exit Sensor 2 On Jam RAP
BSD-ON:
BSD-ON:
After the Fuser Exit Sensor turned ON, the Exit 2 Sensor did not turn ON within the specified
time.
NOTE: When turning the power OFF, turn OFF the power switch first and then the main power
switch.
Initial Actions
Check the following:
[077-101]
(PL
7.1)
•
•
•
•
•
•
•
Procedure
Check the following:
(PL
•
•
•
•
Reload the machine software
18.2).
07/2011
2-804
BUS Updated 12/2011
BSD 10.3 — Exit Transportation
BSD 10.4 — Exit 2 Drive
A paper transportation failure due to a foreign substance/burr on the paper path
Each Exit Roll and Pinch Roll for contamination, wear, and revolution failure
The Fuser for wound up, stuck paper
Each Exit Roll Drive Gear for wear and damage
The Exit 1 Gate for operation failure
Use of paper out of spec
The Exit 2 Sensor for contamination, improper installation, and Actuator operation failure
The Exit 2 Sensor for failure:
Component Control
The connection between the Exit 2 Sensor
circuit, short circuit, and poor contact
The Exit 2 Motor for revolution failure:
Component Control
The Exit Gate Solenoid for failure:
Component Control
(GP
16). If no problems are found, replace the MCU PWB
WorkCentre 5335 Family Service Documentation
[077-100]
(PL
17.4)
P/J115
and the MCU PWB
P/J411
for open
[077-015]
(PL
17.5)
[077-004]
(PL
17.4)
(PL
Initial Issue
077-104, 109, 113, 901 Fuser Exit Sensor Jam RAP
BSD-ON: BSD 10.3 Fusing
077-104 The trail edge of the paper deactuated the fuser exit sensor earlier than the specified time.
077-109 The fuser exit sensor did not actuate within the specified time after the registration clutch energized.
077-113 The trail edge of the paper deactuated the fuser exit sensor later than the specified time.
077-901 The fuser exit sensor detected remaining paper.
Initial Actions
• Check the condition of the paper in all trays. Refer to GP 15 Paper and Media Size Specifications
• Ensure that the fuser is installed correctly.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
WARNING: Do not touch the fuser while it is hot.
Refer to the procedures that follow as necessary:
• GP 6 How to Check a Motor.
• GP 7 How to Check a Sensor.
Perform the steps that follow:
1. Check for obstructions in the paper path.
2. Check the exit 2 roll and nip rolls, PL 10.22 for foreign substances or wear. Clean or install new components as necessary.
3. Remove the fuser. Check whether foreign substances or paper is wound around the heat roll.
4. Enter dC330, code 077-101. Check the fuser exit sensor, part of the fuser, PL 10.05 Item 2.
5. Enter dC330, code 042-003. Check the main motor, PL 40.10 Item 10.
6. Enter dC330, code 077-014. Check the exit 2 motor, PL 10.21 Item 4.
7. Enter dC330, code 077-002. Check the registration clutch, PL 80.55 Item 11.
8. Check the exit 2 drive gears, PL 10.21 for wear or damage.
9. Check the registration transport assembly, PL 80.55 Item 1 for wear or damage.
10. If the fault persists, install new components as necessary:
• Drive PWB, PL 1.10 Item 4.
• ESS PWB, PL 3.10 Item 6.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782
Современные копировальные аппараты Xerox отличаются качество, надежностью и «быстрым» стартом. Также у них существует множество особенностей, которые отличают их от принтеров других производителей. Например, используется тефлоновый вал, а не термопленка.
Однако избегать различных поломок и ошибок пока не удается ни одному устройству. К самым частым неисправностям у принтеров Xerox относятся: залипание или повреждение датчика бумаги, повреждение роликов подачи, часто требуется перепрошивка программного обеспечения.
Если у вас возникнут вопросы насчет того, как исправить код ошибки копировального аппарата Xerox, то вы можете обратиться к специалистам нашего сервисного центра.
Основные коды ошибок копировальных аппаратов Xerox и способы их устранения:
- Коды ошибок Xerox 1012, 1012(RE)
- Коды ошибок Xerox 1020
- Коды ошибок Xerox 1025
- Коды ошибок Xerox 1035
- Коды ошибок Xerox 1038
- Коды ошибок Xerox 2830
- Коды ошибок Xerox 5011, 5012, 5014
- Коды ошибок Xerox 5016, 5017, 5316, 5317
- Коды ошибок Xerox 5018, 5028
- Коды ошибок Xerox 5312, 5313, 5314
- Коды ошибок Xerox 5318, 5320, 5322
- Коды ошибок Xerox 5328
- Коды ошибок Xerox 5330
- Коды ошибок Xerox 5340, 5343
- Коды ошибок Xerox 5345
- Коды ошибок Xerox 5350, 5352
- Коды ошибок Xerox 5355
- Коды ошибок Xerox 5622
- Коды ошибок Xerox XC520, 540, 560, 580
Xerox 1012, 1012(RE)
| Код ошибки | Описание |
|---|---|
| E1 | Jam between paper feed and fuser |
| E3 | Jam in fuser |
| E5 | Clam shell open |
| E6 | Paper feed section cover is open |
| J1 | Toner cartridge near empty |
| J3 | Drum cartridge not seated properly |
| J7 | Waste toner full (replace drum cartridge) |
| L6 | Key counter out |
| L8 | Exposure area overheat |
| U1 | No clock pulse (drive problem) |
| U2 | Scan problem |
| U3 | Lens/mirror problem (RE model only) |
| U4 | Heat problem |
| U8 | Exposure lamp control circuit problem |
| E1 | Jam between paper feed and fuser |
| E3 | Jam in fuser |
| E5 | Clam shell open |
| E6 | Paper feed section cover is open |
| J1 | Toner cartridge near empty |
| J3 | Drum cartridge not seated properly |
| J7 | Waste toner full (replace drum cartridge) |
| L6 | Key counter out |
| L8 | Exposure area overheat |
| U1 | No clock pulse (drive problem) |
| U2 | Scan problem |
| U3 | Lens/mirror problem (RE model only) |
| U4 | Heat problem |
| U8 | Exposure lamp control circuit problem |
Xerox 1020
| Код ошибки | Описание |
|---|---|
| LL | Probable bad heater lamp |
Xerox 1025
| Код ошибки | Описание |
|---|---|
| A1 | DF jam |
| C1 | PF jam cass. 1 |
| C2 | PF jam cass. 2 |
| C3 | PF jam cass. 3 |
| C9 | Bypass jam |
| E1-1 | Paper jam before exit switch |
| E1-2 | Paper jam |
| E1-5 | Paper jam |
| E1-6 | Paper jam |
| E3-3 | Paper jam at exit switch |
| E3-4 | Paper jam at exit switch |
| E5 | Front door open |
| F1 | Collator jam |
| F5 | Collator interlock |
| F8 | No power to collator |
| F9 | Collator bin home switch |
| J7 | 250 copies since toner waste was full |
| L5 | Original cass. not present after clearing interrupt |
| L6 | Key counter |
| L8 | Platen glass too hot |
| U1 | Main motor clock pulse |
| U2 | Scan problem |
| U3-1 | Lens problem |
| U4-1 | Open thermistor |
| U4-2 | Low temperature |
| U4-4 | Temperature |
| U4-5 | Main PWB |
| U6-1 | Main PWB |
| U6-2 | Main PWB |
| U6-3 | Main board battery |
| U6-4 | Initialization |
| U8 | Exposure lamp |
Xerox 1035
| Код ошибки | Описание |
|---|---|
| A9 | Scanner location |
| C1 | Paper feed — upper cassette |
| C2 | Paper feed — lower cassette |
| C9 | Bypass jam |
| E5 | Clam shell is open |
| L6 | Key counter |
| U1 | Off/On |
| U2 | Optics |
| U4 | Low fuser temperature |
Xerox 1038
| Код ошибки | Описание |
|---|---|
| A1 | DF jam |
| C1 | PF jam cass. 1 |
| C2 | PF jam cass. 2 |
| C3 | PF jam cass. 3 |
| C9 | Bypass jam |
| E1-1 | Paper jam before exit switch |
| E1-2 | Paper jam |
| E1-5 | Paper jam |
| E1-6 | Paper jam |
| E3-3 | Paper jam at exit switch |
| E3-4 | Paper jam at exit switch |
| E5 | Front door open |
| F1 | Collator jam |
| F5 | Collator interlock |
| F8 | No power to collator |
| F9 | Collator bin home switch |
| J7 | 250 copies since toner waste was full |
| L5 | Original cass. not present after clearing interrupt |
| L6 | Key counter |
| L8 | Platen glass too hot |
| U1 | Main motor clock pulse |
| U2 | Scan problem |
| U3-1 | Lens problem |
| U4-1 | Open thermistor |
| U4-2 | Low temperature |
| U4-4 | Temperature |
| U4-5 | Main PWB |
| U6-1 | Main PWB |
| U6-2 | Main PWB |
| U6-3 | Main board battery |
| U6-4 | Initialization |
| U8 | Exposure lamp |
Xerox 2830
| Код ошибки | Описание |
|---|---|
| A9 | Scanner location |
| C1 | Paper feed — upper cassette |
| C2 | Paper feed — lower cassette |
| C9 | Bypass jam |
| E5 | Clam shell is open |
| E5 | Clam shell open |
| L6 | Key counter |
| U1 | Off/On |
| U2 | Optics |
| U4 | Low fuser temperature |
Xerox 5011, 5012, 5014
| Код ошибки | Описание |
|---|---|
| C8 | Bypass jam/no paper |
| C9 | Bypass jam |
| E1 | Jam |
| E3 | Fuser jam |
| E5 | Clamshell open |
| E6 | PF section cover open |
| J1 | Toner cartridge amost empty |
| J3 | Copy cart (drum unit) missing/not seated right |
| J7 | Copy cartridge has run 18,000 copies |
| J8 | Copy cartridge. Improperly seated or possible only one of two fuses in the cartridge blew |
| L6 | Key counter |
| L8 | Exposure glass too hot |
| U1 | Drive problem |
| U2 | Scan problem |
| U3 | Lens or mirror drive problem |
| U4 | Fuser problem. Heat lamp, thermoswitch, SSR, thermistor |
| U6 | Battery on main board |
| U8 | Exposure lamp or exposure lamp circuit |
Xerox 5016, 5017, 5316, 5317
| Code | Description |
|---|---|
| A1-1 | Document feeder feed jam |
| A1-2 | Document feeder belt jam |
| A2-1 | Document feeder exit jam |
| A2-2 | Duplex jam |
| A3 | DAD interlock |
| A5 | Duplex and DAD right side interlock |
| A6 | Copier jams after |
| A9 | Document feed belt drive motor |
| C1-3 | Top cassette misfeed |
| C2-3 | Middle cassette misfeed |
| C3-3 | Bottom cassette misfeed |
| C9-3 | Bypass misfeed |
| E1-11 to E1-14 | Paper jam in machine. Did not reach exit switch soon enough |
| E1-6 | Paper path jam |
| E3-31 to E3-34 | Exit switch jam |
| E3-6 | Fuser jam |
| E5 | Front door interlock |
| E6 | Right side interlock or TTM interlock |
| F1 | Sorter jam |
| F5 | Sorter interlock |
| F8 | Sorter board to copier main board communication problem |
| F9 | Sorter bins |
Xerox 5018, 5028
| Code | Description |
|---|---|
| A1 | Document is ADF |
| A1-8 | Main board received reset signal |
| A2 | ADF jams |
| A6, A7 | ADF jams |
| A9 | ADF jams |
| C1 — C4 | Feed jam |
| C5-1 to C5-4 | Jams in various areas |
| C5-2 | Jams in various areas |
| C5-3 | Jams in various areas |
| C5-4 | Duplex jam |
| E0 | Machine has reset |
| E1 | Jam |
| E1-E0 | Registration jam |
| E1-E5 | Clamshell interlock |
| E1-E6 | Right side interlock |
| E1-E7 | Two tray interlock |
| E1-E8 | Sorter interlock |
| E1-E9 | Copy cartridge interlock |
| E2 | Reset signal happened |
| E3 | Jam |
| E4 | Exit jam |
| E4-10 | Exit jam |
| E4-5 | Clamshell interlock |
| E4-6 | Right side interlock |
| E4-7 | Two tray interlock. Duplex interlock |
| E4-8 | Sorter interlock |
| E4-9 | Copy cartridge interlock |
| E5 | Clamshell interlock |
| E6 | Right side interlock |
| E7 | Duplex interlock |
| E9 | Copy cartridge interlock |
| F3-1 | Sorter bin home switch |
| F3-2 | Sorter cam switch |
| F3-3 | Sorter cam switch |
| J1-1 | Add toner |
| J1-2 | Temporary low toner signal |
| J2-0 | Replace copy cartridge |
| L2 | 2000 copies left on copy cartridge |
| L3 | ADF to machine communication problem |
| L4 (flashing) | 1000 copies left on fuser web |
| rr | Bad EPROM on main board |
| U0 | Main board |
| U2 | Scan problem |
| U2-1 | Scan home |
| U3-00 | Cam drive problem |
| U3-01 | Cam movement slow |
| U3-04 | Main board to duplex communication |
| U3-09 | Cam problem |
| U3-12 | Jogger problem |
| U3-19 | Cam problem |
| U3-21 | Cam problem |
| U3-23 | Cam problem |
| U3-29 | Cam problem |
| U3-32 | Cam problem |
| U3-34 | Cam problem |
| U3-39 | Cam problem |
| U3-43 | Cam problem |
| U3-45 | Cam problem |
| U3-49 | Cam problem |
| U3-54 | Cam problem |
| U3-56 | Cam problem |
| U3-59 | Cam problem |
| U4-1 | Fuser problem. Long warm up |
| U4-2 | Low fuser temperature after warm up |
| U4-3 | High fuser temperature |
| U4-4 | Open fuser thermistor |
| U4-6 | Replace fuser web |
| U4-7 | Thermistor signal problem |
| U7-1 | Copy cartridge belt drive problem |
| U9-3 | Exposure lamp problem |
| U9-4 | Toner motor |
| U9-5 | Problem in warm up |
Xerox 5312, 5313, 5314
| Код ошибки | Описание |
|---|---|
| C1 | Upper paper feed problem. Did not reach feed sensor |
| C2 | Lower paper feed problem. Did not reach feed sensor |
| E1 | Exit jam. Paper did not reach exit sensor |
| E3 | Exit jam. Paper still on exit sensor |
| J1 | Add toner |
| J3 | Copy cartridge (drum unit) not installed |
| J7 | Copy cartridge (drum unit) must be replaced |
| J8 | Copy cartridge (drum unit) problem |
| L6 | Problem with an accessory. Installed but not initialized |
| U1 | Drive problem. Main motor, gear etc. |
| U2 | Scan problem |
| U3 | Main board dip switches wrong. Lens drive problem |
| U4 | Fuser problem. Heat lamp, thermal switch, overheat, thermistor. |
| U6 | EPROM error |
| U8 | Auto exposure sensor. No exposure lamp or weak lamp |
Xerox 5318, 5320, 5322
| Code | Description |
|---|---|
| A1-11 | Original ready switch |
| A1-12 | Feed sensor |
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF |
| A1-21 | Original ready switch and document registration sensor or both the document feed sensor and document registration sensor |
| A1-22 | ADF registration sensor |
| A1-23 | Original did not reach ADF registration sensor quickly enough |
| A1-24 | ADF sensor stuck down too long |
| A1-25 | ADF sensor actuated at the wrong time during single sheet feed |
| A1-26 | ADF sensor not actuated quickly enough in sheet feed mode |
| A1-31 | In reverse, ADF sensor is not actuated soon enough |
| A1-32 | In reverse, ADF sensor is actuated too long |
| A2 | ADF exit problems |
| A2-1 | Original ready sensor and ADF exit switch are actuated or ADF feed in sensor and ADF exit switch are both actuated |
| A2-2 | ADF exit switch |
| A2-3 | ADF exit switch is not actuated on time |
| A3 | Irregular size documents |
| A3-1 | Wrong size original sensed in 1:1 mode |
| A3-2 | Wrong size original sensed in the 2:1 mode |
| A5 | ADF interlock |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset. |
| A6-1 | Reset original |
| A6-2 | Reset sheet feeder |
| A7 | Document cover interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C1-2 | Paper feed problem in tray 1 |
| C1-3 | Paper does not reach registration |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C3-1 | Paper feed problem from tray 3 |
| C3-2 | Paper feed problem from tray 3 |
| C3-3 | Paper feed problem from tray 1 |
| C6-1 | Duplex paper feed problem |
| C6-2 | Duplex and/or tray 1 paper feed problem |
| C6-3 | Paper feed problem from tray 1 |
| C7-1 | Paper feed problem from HCF |
| C7-2 | Paper feed problem from HCF on tray 1 |
| C7-3 | Paper feed problem from tray 1 |
| C8 | Paper stays in tray or duplex or HCF |
| C8-1 | Paper on tray 1 feed sensor |
| C8-2 | Paper on tray 2 feed sensor |
| C8-3 | Paper on tray 3 feed sensor |
| C8-4 | Paper on HCF feed sensor |
| C8-5 | Paper in duplex section |
| C9 | Bypass feed problem |
| C9-3 | Paper from bypass did not reach registration sensor quickly enough |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else. |
| E3-30 to E4-14 | Exit jam |
| E3-30 to E3-35 | Exit switch actuated too long |
| E3-6 | Exit jam |
| E3-6 | Paper on exit switch |
| E4-10 to E4-14 | Inverter sensor not actuated. |
| E4-10 to E4-45 | Paper did not reach inverter switch soon enough |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Paper on inverter switch |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2 | Duplex inverter interlock |
| E7-3 | Duplex interlock |
| E8-10 to E8-15 | Paper on duplex feed sensor is not actuated soon enough |
| E8-6 | Paper in duplex |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Paper did not reach sorter |
| F1-2 | Paper stayed on sorter feed sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| H2-1 | Communication problem between main board and duplex board |
| H2-2 | Side guard sensor problem |
| H3-1 | Communication problem between main board and HCF |
| H3-2 | Upper limit sensor problem on HCF |
| H6-1 | ADF size sensor |
| H6-2 | ADF nudgeer sensor |
| H6-3 | Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies have been run without changing toner |
| J1 | Black toner is empty, but 100 copies have been run without changing toner |
| J3 | Replace copy cartridge |
| J3 | No copy cartridge (drum unit) |
| J7 | Copy cartrige must be replaced |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM must be changed |
| L6 | Auditron or other counter problem |
| L6 | Key counter not installed |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 | Scan home problem |
| U2-1 to U2-4 | Scan home sensor |
| U2-2 | Scan home problem or optics problem |
| U2-3, U2-4 | Scan home problem |
| U3-1 | Lens sensor problem |
| U4-1 | Fuser thermistor open |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3 | Sorter bin home switch |
| U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 | Exposure lamp problem |
| U8-2 | Communication problem main board and exposure board |
| U8-3 | Exposure lamp or exposure lamp board problem |
| U8-4 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
Xerox 5328
| Code | Description |
|---|---|
| A1 | Document in ADF |
| A1-8 | Main board received reset signal |
| A2 | ADF jams |
| A6 | ADF registration jam |
| A7 | ADF interlock |
| A9 | Tray 1 jam |
| C1 | Tray 2 jam |
| C2 | Tray 3 jam |
| C3 | Bypass feed jams |
| C4 | Machine has reset |
| E1 | Jam |
| E1-5 | Clamshell interlock |
| E1-6 | Right side interlock |
| E1-7 | Two tray interlock, or duplex interlock |
| E1-8 | Sorter interlock |
| E1-9 | Copy cartridge interlock |
| E1 or E1-0 | Registration jam |
| E2 | Reset signal happened |
| E3 | Jam in transfer area |
| E4 | Exit jam |
| E4-0 | Exit jam |
| E4-5 | Clamshell interlock |
| E4-6 | Right side interlock |
| E4-7 | Two tray interlock |
| E4-8 | Sorter interlock |
| E4-9 | Copy cartridge interlock |
| E5 | Clamshell interlock |
| E6 | Right side interlock |
| E9 | Copy cartridge interlock |
| F3-1 | Sorter bin home switch |
| F3-2 | Sorter cam switch |
| F3-3 | Sorter cam switch |
| F5 | Sorter interlock |
| J1-1 | Add toner |
| J1-2 | Temporary low toner signal |
| J2-1, J2-2 | Replace copy cartridge |
| J5, J6 | ADF to machine communications problem |
| L2 | 2000 copies left on cartridge |
| L3 | ADF to machine communications problem |
| L4 | (flashing) 1000 copier left on fuser web |
| L6 | Auditron or other counter problem |
| LL | Main board. Try simulation 1.1 to initialize |
| rc | Wrong operation panel installed |
| rr | Bad EPROM on main board. Try 1.1 |
| U0 | Main board |
| U2 | Scan problem |
| U2-1 | Scan home |
| U2-2 | Scan home or scan encoder |
| U2-4 | Scan home or scan dual page sensor |
| U2-7 | Scan home |
| U4-1 | Fuser problem. Long warm up |
| U4-2 | Low fuser temperature after warm up |
| U4-3 | High fuser temperature |
| U4-4 | Open fuser thermistor |
| U4-6 | Replace fuser web. |
| U4-7 | Thermistor signal problem |
| U7-1 | Copy cartridge belt drive problem |
| U9-3 | Exposure lamp problem |
| U9-4 | Toner motor |
| U9-5 | Problem in warm-up |
Xerox 5330
| Code | Description |
|---|---|
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF. |
| A2 | ADF exit problems |
| A3 | Irregular size documents |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset. |
| A7 | Platen interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C6-1, C6-2 | Jams related to duplex |
| C6-3 | Registration sensor, re tray 1 |
| C7-1, C7-2 | HCF feed problems |
| C7-3 | Tray 1 feed problem |
| C8 | Paper stays in tray or duplex or HCF |
| C9 | Bypass feed problem |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else. |
| E3-30 to E4-14 | Exit jam |
| E3-6 | Exit jam |
| E4-10 to E4-14 | Inverter sensor not actuated. |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2, E7-3 | Duplex interlock |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Sorter entry sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| J1 | Add toner |
| J3 | Replace copy cartridge |
| J7 | Replace copy cartridge |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM |
| L6 | Auditron or other counter problem |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 to U2-4 | Scan home sensor |
| U3-1 | Lens sensor |
| U4-1 | Open fuser thermistor |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3 | Sorter bin home switch |
| U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
Xerox 5340, 5343
| Code | Description |
|---|---|
| 00-009; 030 to 033 | A door was opened while paper was being fed |
| 00-047 | Paper in duplex |
| 00-1 | Auditron |
| 00-2 | Diagnostic error |
| 00-3 | Faults error |
| 00-4 | Ric error |
| 00-5 | Job manager system error |
| 00-6 | LLM interface |
| 00-7 | Standby error |
| 00-8 | Communications error |
| 00-9 | Xerographic error |
| 01-300 | Front interlock |
| 01-310 | Right upper interlock |
| 01-315 | Left upper interlock |
| 01-320 | Left lower interlock |
| 01-325 | Fuser interlock |
| 02-910 | Key counter missing |
| 02-920 | Wrong combination of accessories |
| 03-321, 322, 326, 327 | LLM to ISIL communications problems |
| 03-328 | IOT communications problem with duplex or tray 4 |
| 03-330 | IOT communications problems with HCF |
| 03-335, 03-336 | LLM communications problems with edit |
| 03-340 | NVM memory |
| 03-341, 03-347 | Communications problems between IOT and sorter |
| 03-350, 03-354 | Communications problem with LLM and user interface |
| 03-363, 03-364 | Communications problem between LLM & optics |
| 03-370, 03-373 | Communications problem between LLM & DADF |
| 03-380, 384 | |
| 03-416, 03-422 | RAM memory problem |
| 03-424, 426 | NVM memory problem |
| 03-430, 432 | Billing problem |
| 03-439 | GRAIB communications problem |
| 03-440 | RIC communications problem |
| 03-441 | RIC NVM problem |
| 03-442 | Modem |
| 03-443, 03-458 | RIC problems |
| 03-460 | Serial communications processor problem |
| 04-300 | Main motor or drive problem |
| 05-100, 05-108 | DADF registration sensor |
| 05-110 | DADF exit sensor |
| 05-115, 120 | DADF jams |
| 05-305 | DADF document drive |
| 05-310, 312 | DADF document sensor |
| 05-316 | DADF registration sensor jam |
| 05-325 | DADF exit sensor |
| 05-335, 341, 345 | DADF interlock switches |
| 06-300, 06-310 | Scan problems |
| 06-315 | Scan drive |
| 06-320A, 320B, 320C, 325 | Scan problem |
| 06-330 | Lens drive |
| 06-340 | Exposure control problem |
| 06-342 | LLM CPU problem |
| 06-344, 06-350 | Exposure cvontrol problem |
| 06-352 | IOT CPU problem |
| 07-300, 315, 330, 345 | Tray faults |
| 07-360, 07-370 | HCF problems |
| 07-375, 380A, 380B | Duplex problems |
| 08-100, 08-110 | Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1 |
| 08-115, 08-162 | Feed problem. Lead edge of copy paper is late getting to registration sensor |
| 08-165 | Paper jam at registration sensor |
| 08-310, 08-370 | Paper at a sensor when power is turned on |
| 08-330 | DADF nudger sensor |
| 08-380 | Registration side to side problem with home position |
| 08-390 | Nip |
| 09-300 | Copy cartridge finished (drum unit) |
| 09-310 | Add black toner Add color toner |
| 09-320 | Add color toner |
| 09-330 | Wrong copy cartridge (wrong drum unit) |
| 09-340 | Drum cartridge not installed properly |
| 09-350 | Waste toner full |
| 100 | A fault has occurred |
| 10-100 | Exit jam |
| 10-105 | Exit jam |
| 10-110 | Vertical sensor jam |
| 10-120, 122, 125 | Duplex jam |
| 10-150, 155 | Too much or not enough paper in duplex tray |
| 10-300 | Fuser thermistor |
| 10-302 | Low fuser temperature |
| 10-304 | Bad fuser temp |
| 10-308 | High fuser temperature or open thermistor |
| 10-310 | High fuser temperature |
| 10-312 | Fuser not up to temperature after energy save |
| 10-314 | Fuser problem |
| 10-320 | Fuser web finished |
| 10-330, 335, 340 | Exit switch, vertical sensor switch actuated when power is turned on |
| 11-100, 11-116 | Sorter jam |
| 11-150, 11-176 | Sorter auto stapler jam |
| 11-310, 314, 316 | Sorter interlock |
| 11-325A, B, C, D, E, F, G | Sorter index |
| 11-352, 354, 356 | Sorter auto stapler interlocks |
| 11-365A, B, C, D, E | Sorter auto stapler bin |
| 11-370, 371, 372A, 373A, 373B, 374 | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 11-385A, 385B, 390A,B,C,D,E, 396A | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 301 | Fuser web must be replaced |
| 302 | Copy cartridge (drum unit) must be replaced |
| 501 | Tray 1 must be rebuilt |
| 502 | Tray 2 must be rebuilt |
| 503 | Tray 3 must be rebuilt |
| 504 | Tray 4 must be rebuilt |
| 505 | HCF must be rebuilt |
| 506 | Bypass must be rebuilt |
| 507 | Duplex unit must be rebuilt |
| 508 | Replace black developer |
| 509 | Replace red developer |
| 510 | Replace green developer |
| 512 | Replace brown developer |
| 513 | Copy cartridge (drum unit) will need replacing soon |
| 514 | Fuser web will need replacing soon |
| 515 | DADF belt should be replaced |
| 516 | DADF feed rollers should be replaced |
| 517 | Replace exposure lamp |
| 518 | Replace suction filter |
| 519 | Replace ozone filter |
| 520 | Replace optics filter |
| 521 | Replace particle filter |
| 522 | Replace upper fuser roller |
| 523 | Replace fuser pawls |
| 524 | Replace pressure roller |
| 525 | Replace pressure roller pawls |
| 900-905 | Key operator calls |
Xerox 5345
| Код ошибки | Описание |
|---|---|
| 01-01 | Frequency monitoring and zero cross problem |
| 01-02 | Interlock |
| 01-03 | AC power problem |
| 01-04 | Finisher interlock |
| 01-05 | 24v problem |
| 03-01 | Optics to main board communication problem |
| 03-02 | Software reset problem |
| 03-03 | Could be punched holes in the lead edge of the original |
| 03-04 | Software problem |
| 03-06 | Low battery |
| 03-07 | NVM not initialized or is missing or defective |
| 03-17 | Communication problem between main board and finisher board |
| 03-18 | Initializes one NVM counter to agree to others |
| 03-19 | All three NVM counter to agree with others |
| 03-20 | Main board/interface board problems |
| 03-21 | Problem with RIC NVM |
| 03-22 | RIC modem problem |
| 03-23 | RIC real time clock failure. |
| 03-25 | RIC NVM problem or not initialized |
| 03-27 | NVM problem |
| 03-28 | Watchdog software problem |
| 03-29 | Microprocessor crystal not at correct frequency |
| 03-30 | No software response from finisher after 20 seconds have elapsed |
| 06-01 | Lens did not reach 1.1 position |
| 06-02 | 1/2 rate scanner problem |
| 06-03 | Scan home problem |
| 06-04 | Scan home problem |
| 06-05 | Scan home problem |
| 06-06 | Scan encoder |
| 06-07 | Scan encoder |
| 06-08 | Scan drive boost |
| 06-09 | Scan encoder |
| 06-11 | Scan encoder pulse phases |
| 06-12 | Insufficient scan damping |
| 07-01 | Duplex tray not home during duplexing |
| 07-02 | Tray 2 not home when selected |
| 07-13 | Tray 2 height sensor problem |
| 07-15 | Tray 2 empty |
| 07-16 | Tray 1 door open |
| 07-18 | Tray 1 stack sensor |
| 07-22 | Tray 1 empty |
| 07-26 | Tray 1 bypass switch actuated too long |
| 07-27 | Tray 1 bypass switch deactuated too early |
| 07-30 | Paper in duplex |
| 07-31 | Paper in duplex |
| 07-32 | Duplex tray empty, when paper should be there |
| 08-10 | Paper did not reach tray 2 input tray sensor |
| 08-11 | Paper did not reach duplex input sensor |
| 08-12 | Paper did not reach tray 1 |
| 08-14 | Paper did not leave tray 2 input sensor quickly enough |
| 08-18 | Trail edge did not reach tray 2 input sensor quickly enough |
| 08-19 | Trail edge did not reach tray 1 input sensor quickly enough |
| 08-20 | Paper in duplex |
| 08-21 | Paper in tray 2 input |
| 08-22 | Paper in tray 2 or duplex at wrong time |
| 08-23 | Paper at tray 1 input at wrong time |
| 08-24 | Paper in tray 1 at wrong time |
| 08-28 | Upper and lower nips problem |
| 09-08 | Low toner condition |
| 09-12 | Drum signals are out of range |
| 09-13 | Unstable drum patch readings |
| 09-15 | Patch is too dark |
| 09-16 | Patch is too light |
| 09-17 | Open toner container access cover |
| 09-18 | Low toner level |
| 09-21 | Low toner sensor disconnected |
| 09-22 | Low toner condition, even after machine has been theoretically, adding toner |
| 10-02 | Low fuser temperature |
| 10-03 | High fuser temperature |
| 10-06 | Paper did not reach out put switch |
| 10-07 | Paper stayed on output switch |
| 10-10 | Paper did not reach decurler sensor |
| 10-11 | Paper did not reach decurler sensor |
| 10-12 | Paper on decurler sensor |
| 10-13 | Paper did not reach duplex entry sensor in time |
| 10-14 | Paper did not reach duplex entry sensor in time |
| 10-15 | Paper on entry sensor at wrong time |
| 10-17 | Fuser temperature is too high and fuser relay has deactuated |
| 12-01 | Paper at finisher input sensor |
| 12-02 | Paper did not reach finisher |
| 12-03 | Paper reached finisher too soon |
| 12-05 | Paper at stapler |
| 12-06 | Paper at stapler |
| 12-07 | Paper did not reach stapler |
| 12-08 | Paper did not reach stapler |
| 12-10 | Complied motor not working properly |
| 12-15 | Eject motor problem and/or eject encoder |
| 12-20 | Stacker motor problem |
| 12-21 | Stacker interlock |
| 12-22 | Stacker bottom sensor |
| 12-23 | Stacker bottom sensor |
| 12-24 | Stacker bottom sensor senses full |
| 12-25 | Stack height sensor |
| 12-26 | Stack height sensor |
| 12-27 | Stack height sensor |
| 12-30 | Offset home sensor |
| 12-31 | Offset home sensor |
| 12-32 | OCT switch |
| 12-35 | Eject nip carriage |
| 12-36 | Eject cam interlock |
| 12-37 | Eject nip carriage open timing |
| 12-38 | Eject cam interlock |
| 12-40 | Tamper motor |
| 12-41 | Tamper home problem |
| 12-42 | Tamper home sensor |
| 12-43 | Staple load sensor |
| 12-44 | Tamper home sensor |
| 12-45 | Tamper home sensor |
| 12-50 | Low on staples |
| 12-51 | Stapler home sensor |
| 12-52 | Stapler home sensor |
| 12-53 | Eject cam interlock |
| 33-37 | Too few documents |
| 55-01 | RDH interlock switch open during use |
| 55-04 | Paper on bypass sensor |
| 55-05 | Paper at vacuum timing sensor |
| 55-06 | Paper on output sensor |
| 55-10 | No paper reached S31 |
| 55-20 | Paper did not leave S31 at correct time |
| 55-24 | Set counter arm problem |
| 55-25 | Documents in input tray not detected |
| 55-27 | Lead edge did not reach S35 at correct time |
| 55-2955-30 | Trail edge did not reach S35 at correct time |
| 55-31 | S32, ADF registration sensor did not see paper at correct time |
| 55-32 | S32 did not see trail edge at correct time |
| 55-33 | S36 One too many documents |
| 55-36 | One too many documents |
| 55-39 | Hole count problem on document feeder belt |
| 55-40 | Document belt travel problem |
| 55-41 | Document belt mistracking or skewing |
| 55-45 | Paper at inverter sensor |
| 55-47 | Inverter sensor did not see paper lead edge at correct time |
| 55-49 | More than 50 sheets in input tray |
| 55-50 | Right side interlock |
| 55-51 | Left side interlock |
| 55-55 | Document on glass |
| 93-93 | NVM has to be initialized after new software installed |
Xerox 5350, 5352
| Code | Description |
|---|---|
| 00-009, 030, 031, 032, 033 | A door was opened while paper was being fed |
| 00-047 | Paper in duplex |
| 00-1 | Auditron |
| 00-2 | Diagnostic error |
| 00-3 | Faults error |
| 00-4 | Ric error |
| 00-5 | Job manager system error |
| 00-6 | LLM interface |
| 00-7 | Standby error |
| 00-8 | Communications error |
| 00-9 | Xerographic error |
| 01-300 | Front interlock |
| 01-310 | Right upper interlock |
| 01-315 | Left upper interlock |
| 01-320 | Left lower interlock |
| 01-325 | Fuser interlock |
| 02-910 | Key counter missing |
| 02-920 | Wrong combination of accessories |
| 03-321, 322, 326, 327 | LLM to ISIL communications problems |
| 03-328 | IOT communications problem with duplex or tray 4 |
| 03-330 | IOT communications problems with HCF |
| 03-335, 336 | LLM communications problems with edit |
| 03-340 | NVM memory |
| 03-341-347 | Communications problems between IOT and sorter |
| 03-350-354 | Communications problem with LLM and user interface |
| 03-363, 364 | Communications problem between LLM & optics |
| 03-370-03-373 | Communications problem between LLM & DADF |
| 03-380, 384 | |
| 03-416-422 | RAM memory problem |
| 03-424, 426 | NVM memory problem |
| 03-430, 432 | Billing problem |
| 03-439 | GRAIB communications problem |
| 03-440 | RIC communications problem |
| 03-441 | RIC NVM problem |
| 03-442 | Modem |
| 03-443-458 | RIC problems |
| 03-460 | Serial communications processor problem |
| 04-300 | Main motor or drive problem |
| 05-100-108 | DADF registration sensor |
| 05-110 | DADF exit sensor |
| 05-115, 120 | DADF jams |
| 05-305 | DADF document drive |
| 05-310, 312 | DADF document sensor |
| 05-316 | DADF registration sensor jam |
| 05-325 | DADF exit sensor |
| 05-335, 341, 345 | DADF interlock switches |
| 06-300-310 | Scan problems |
| 06-315 | Scan drive |
| 06-320A, 320B, 320C, 325 | Scan problem |
| 06-330 | Lens drive |
| 06-340 | Exposure control problem |
| 06-342 | LLM CPU problem |
| 06-344-350 | Exposure cvontrol problem |
| 06-352 | IOT CPU problem |
| 07-300, 315, 330, 345 | Tray faults |
| 07-360-370 | HCF problems |
| 07-375, 380A, 380B | Duplex problems |
| 08-100-110 | Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1 |
| 08-115-162 | Feed problem. Lead edge of copy paper is late getting to registration sensor |
| 08-165 | Paper jam at registration sensor |
| 08-310-370 | Paper at a sensor when power is turned on |
| 08-330 | DADF nudger sensor |
| 08-380 | Registration side to side problem with home position |
| 08-390 | Nip |
| 09-300 | Copy cartridge finished (drum unit) |
| 09-310 | Add black toner Add color toner |
| 09-320 | Add color toner |
| 09-330 | Wrong copy cartridge (wrong drum unit) |
| 09-340 | Drum cartridge not installed properly |
| 09-350 | Waste toner full |
| 100 | A fault has occurred |
| 10-100 | Exit jam |
| 10-105 | Exit jam |
| 10-110 | Vertical sensor jam |
| 10-120, 122, 125 | Duplex jam |
| 10-150, 155 | Too much or not enough paper in duplex tray |
| 10-300 | Fuser thermistor |
| 10-302 | Low fuser temperature |
| 10-304 | Bad fuser temp |
| 10-308 | High fuser temperature or open thermistor |
| 10-310 | High fuser temperature |
| 10-312 | Fuser not up to temperature after energy save |
| 10-314 | Fuser problem |
| 10-320 | Fuser web finished |
| 10-330, 335, 340 | Exit switch, vertical sensor switch actuated when power is turned on |
| 11-100-116 | Sorter jam |
| 11-150-176 | Sorter auto stapler jam |
| 11-310, 314, 316 | Sorter interlock |
| 11-325A,B,C,D,E,F,G | Sorter index |
| 11-352, 354, 356 | Sorter auto stapler interlocks |
| 11-365A,B,C,D,E | Sorter auto stapler bin |
| 11-370,371,372A,373A,373B,374 | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 11-385A,385B,390A,B,C,D,E,396A | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 301 | Fuser web must be replaced |
| 302 | Copy cartridge (drum unit) must be replaced |
| 501 | Tray 1 must be rebuilt |
| 502 | Tray 2 must be rebuilt |
| 503 | Tray 3 must be rebuilt |
| 504 | Tray 4 must be rebuilt |
| 505 | HCF must be rebuilt |
| 506 | Bypass must be rebuilt |
| 507 | Duplex unit must be rebuilt |
| 508 | Replace black developer |
| 509 | Replace red developer |
| 510 | Replace green developer |
| 512 | Replace brown developer |
| 513 | Copy cartridge (drum unit) will need replacing soon |
| 514 | Fuser web will need replacing soon |
| 515 | DADF belt should be replaced |
| 516 | DADF feed rollers should be replaced |
| 517 | Replace exposure lamp |
| 518 | Replace suction filter |
| 519 | Replace ozone filter |
| 520 | Replace optics filter |
| 521 | Replace particle filter |
| 522 | Replace upper fuser roller |
| 523 | Replace fuser pawls |
| 524 | Replace pressure roller |
| 525 | Replace pressure roller pawls |
| 900-905 | Key operator calls |
Xerox 5355
| Код ошибки | Описание |
|---|---|
| 01-01 | Frequency monitoring and zero cross problem |
| 01-02 | Interlock |
| 01-03 | AC power problem |
| 01-04 | Finisher interlock |
| 01-05 | 24v problem |
| 03-01 | Optics to main board communication problem |
| 03-02 | Software reset problem |
| 03-03 | Could be punched holes in the lead edge of the original |
| 03-04 | Software problem |
| 03-06 | Low battery |
| 03-07 | NVM not initialized or is missing or defective |
| 03-17 | Communication problem between main board and finisher board |
| 03-18 | Initializes one NVM counter to agree to others |
| 03-19 | All three NVM counter to agree with others |
| 03-20 | Main board/interface board problems |
| 03-21 | Problem with RIC NVM |
| 03-22 | RIC modem problem |
| 03-23 | RIC real time clock failure. |
| 03-25 | RIC NVM problem or not initialized |
| 03-27 | NVM problem |
| 03-28 | Watchdog software problem |
| 03-29 | Microprocessor crystal not at correct frequency |
| 03-30 | No software response from finisher after 20 seconds have elapsed |
| 06-01 | Lens did not reach 1.1 position |
| 06-02 | 1/2 rate scanner problem |
| 06-03 | Scan home problem |
| 06-04 | Scan home problem |
| 06-05 | Scan home problem |
| 06-06 | Scan encoder |
| 06-07 | Scan encoder |
| 06-08 | Scan drive boost |
| 06-09 | Scan encoder |
| 06-11 | Scan encoder pulse phases |
| 06-12 | Insufficient scan damping |
| 07-01 | Duplex tray not home during duplexing |
| 07-02 | Tray 2 not home when selected |
| 07-13 | Tray 2 height sensor problem |
| 07-15 | Tray 2 empty |
| 07-16 | Tray 1 door open |
| 07-18 | Tray 1 stack sensor |
| 07-22 | Tray 1 empty |
| 07-26 | Tray 1 bypass switch actuated too long |
| 07-27 | Tray 1 bypass switch deactuated too early |
| 07-30 | Paper in duplex |
| 07-31 | Paper in duplex |
| 07-32 | Duplex tray empty, when paper should be there |
| 08-10 | Paper did not reach tray 2 input tray sensor |
| 08-11 | Paper did not reach duplex input sensor |
| 08-12 | Paper did not reach tray 1 |
| 08-14 | Paper did not leave tray 2 input sensor quickly enough |
| 08-18 | Trail edge did not reach tray 2 input sensor quickly enough |
| 08-19 | Trail edge did not reach tray 1 input sensor quickly enough |
| 08-20 | Paper in duplex |
| 08-21 | Paper in tray 2 input |
| 08-22 | Paper in tray 2 or duplex at wrong time |
| 08-23 | Paper at tray 1 input at wrong time |
| 08-24 | Paper in tray 1 at wrong time |
| 08-28 | Upper and lower nips problem |
| 09-08 | Low toner condition |
| 09-12 | Drum signals are out of range |
| 09-13 | Unstable drum patch readings |
| 09-15 | Patch is too dark |
| 09-16 | Patch is too light |
| 09-17 | Open toner container access cover |
| 09-18 | Low toner level |
| 09-21 | Low toner sensor disconnected |
| 09-22 | Low toner condition, even after machine has been theoretically, adding toner |
| 10-02 | Low fuser temperature |
| 10-03 | High fuser temperature |
| 10-06 | Paper did not reach out put switch |
| 10-07 | Paper stayed on output switch |
| 10-10 | Paper did not reach decurler sensor |
| 10-11 | Paper did not reach decurler sensor |
| 10-12 | Paper on decurler sensor |
| 10-13 | Paper did not reach duplex entry sensor in time |
| 10-14 | Paper did not reach duplex entry sensor in time |
| 10-15 | Paper on entry sensor at wrong time |
| 10-17 | Fuser temperature is too high and fuser relay has deactuated |
| 12-01 | Paper at finisher input sensor |
| 12-02 | Paper did not reach finisher |
| 12-03 | Paper reached finisher too soon |
| 12-05 | Paper at stapler |
| 12-06 | Paper at stapler |
| 12-07 | Paper did not reach stapler |
| 12-08 | Paper did not reach stapler |
| 12-10 | Complied motor not working properly |
| 12-15 | Eject motor problem and/or eject encoder |
| 12-20 | Stacker motor problem |
| 12-21 | Stacker interlock |
| 12-22 | Stacker bottom sensor |
| 12-23 | Stacker bottom sensor |
| 12-24 | Stacker bottom sensor senses full |
| 12-25 | Stack height sensor |
| 12-26 | Stack height sensor |
| 12-27 | Stack height sensor |
| 12-30 | Offset home sensor |
| 12-31 | Offset home sensor |
| 12-32 | OCT switch |
| 12-35 | Eject nip carriage |
| 12-36 | Eject cam interlock |
| 12-37 | Eject nip carriage open timing |
| 12-38 | Eject cam interlock |
| 12-40 | Tamper motor |
| 12-41 | Tamper home problem |
| 12-42 | Tamper home sensor |
| 12-43 | Staple load sensor |
| 12-44 | Tamper home sensor |
| 12-45 | Tamper home sensor |
| 12-50 | Low on staples |
| 12-51 | Stapler home sensor |
| 12-52 | Stapler home sensor |
| 12-53 | Eject cam interlock |
| 33-37 | Too few documents |
| 55-01 | rdh interlock switch open during use |
| 55-04 | Paper on bypass sensor |
| 55-05 | Paper at vacuum timing sensor |
| 55-06 | Paper on output sensor |
| 55-10 | No paper reached S31 |
| 55-20 | Paper did not leave S31 at correct time |
| 55-24 | Set counter arm problem |
| 55-25 | Documents in input tray not detected |
| 55-27 | Lead edge did not reach S35 at correct time |
| 55-2955-30 | Trail edge did not reach S35 at correct time |
| 55-31 | S32, ADF registration sensor did not see paper at correct time |
| 55-32 | S32 did not see trail edge at correct time |
| 55-33 | S36 One too many documents |
| 55-36 | One too many documents |
| 55-39 | Hole count problem on document feeder belt |
| 55-40 | Document belt travel problem |
| 55-41 | Document belt mistracking or skewing |
| 55-45 | Paper at inverter sensor |
| 55-47 | Inverter sensor did not see paper lead edge at correct time |
| 55-49 | More than 50 sheets in input tray |
| 55-50 | Right side interlock |
| 55-51 | Left side interlock |
| 55-55 | Document on glass |
| 93-93 | NVM has to be initialized after new software installed |
Xerox XC520, 540, 560, 580
| Код ошибки | Описание |
|---|---|
| H2 | Fuser thermistor |
| H3 | Fuser temperature too high. Must be reset in diagnostics |
| H4 | Fuser temperature too low. Must be reset in diagnostics |
| L3 | Scan problem |
| L4 | Min motor drive problem |
| L8 | Exposure lamp not lightning or not enough light reaching auto exposure sensor |
| P | Paper did not feed |
Xerox 5622
| Code | Description |
|---|---|
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF |
| A2 | ADF exit problems |
| A3 | Irregular size documents |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset |
| A7 | Platen interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C6-1, C6-2 | Jams related to duplex |
| C6-3 | Registration sensor, re tray 1 |
| C7-1, C7-2 | HCF feed problems |
| C7-3 | Tray 1 feed problem |
| C8 | Paper stays in tray or duplex or HCF |
| C9 | Bypass feed problem |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else |
| E3-30 to E4-14 | Exit jam |
| E3-6 | Exit jam |
| E4-10 to E4-14 | Inverter sensor not actuated |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2, E7-3 | Duplex interlock |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Sorter entry sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| J1 | Add toner |
| J3 | Replace copy cartridge |
| J7 | Replace copy cartridge |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM |
| L6 | Auditron or other counter problem |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 to U2-4 | Scan home sensor |
| U3-1 | Lens sensor |
| U4-1 | Open fuser thermistor |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3, U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
If an error caused the printing to end abnormally or a malfunction occurred in the printer, then
an error message code (***-***) is displayed.
Refer to the following table for error codes and information on how to rectify the problem. If an
error code not described in the following tables is displayed, or the problem persists even after
you have tried the following solutions, contact the Customer Support Center.
Tip
If an error code is displayed, all print data of the printer as well as print data stored in the built-
in memory of the machine is discarded.
Errors are divided into the following Categories:
•
C: Copy
•
P: Print
•
S: Scan
•
M
•
O: Others Problems
Other Errors
Category
Error Code
C
P
S
m
002-770
003-750
m
003-751
m
m
003-753
m
003-754
m
m
003-755
m
m
003-760
m
003-761
m
m
O
M
m
Cause: Unable to process job template due to insufficient hard disk
space.
Remedy: Remove unnecessary data from the hard disk to increase
free disk space.
Cause: Unable to store any documents with 2 Sided Book Copy
feature.
Remedy: Check the 2 Sided Book Copy settings.
Refer to 2 Sided Book Copying on page 2-24.
Cause: The machine is unable to process size, because the specified
document area is too small.
Remedy: Increase resolution or scan area size.
Cause: The selected resolution was too large for scanning mixed
size originals using document feeder.
Remedy: Decrease Scan Resolution to 200dpi or less, and rescan.
Cause: An error occurred in the document scanner.
Remedy: Reprocess the job.
Cause: An error occurred in the document scanner.
Remedy: Reprocess the job.
Cause: An incompatible combination of features are specified in
the document scan conditions.
Remedy: Check the selected options.
Cause: The paper size of the tray selected for auto tray is different
from the paper size of the tray selected for Auto Repeat.
Remedy: Change the paper size for the tray, or change the
Paper Type Priority settings.
Cause and Remedy
Xerox 4112/4127 Copier/Printer
User Guide
Problem Solving
12-25