Во время работы с аппаратом могут возникать проблемы, связанные с неисправностями «железа» или ПО. И если расходные материалы можно просто заменить, то с «мозгами» нужно разбираться. Поэтому, для экономии времени и удобства, ниже представлены возможные коды ошибок (FAULT ERROR CODE), которые показывают Xerox DocuColor DC 240/250/242/252/260 и WorkCentre WC 7655/7665/7675/7755/7765/7775 при неисправности, и их значение:
коды ошибок (fault code/error) продолжение. Часть 2
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061-323 ERROR — RAP No SOS Failure.
061-324 ERROR — RAP No SOS Failure.
061-325 ERROR — RAP No SOS Failure.
061-326 ERROR — RAP ROS Connect Failure Yellow.
061-327 ERROR — RAP ROS Connect Failure.
061-328 ERROR — RAP ROS Connect Failure.
061-329 ERROR — RAP ROS Connect Failure Black.
061-334 ERROR — RAP ROS Y/M VDD Failure.
061-335 ERROR — RAP ROS C/K VDD Failure.
061-336 ERROR — RAP ROS Y/M VDD Down Failure.
061-337 ERROR — RAP ROS C/K VDD Down Failure.
061-338 ERROR — RAP SOS Stop Magenta Failure.
061-339 ERROR — RAP SOS Stop Black Failure.
061-340 ERROR — RAP ROS LD Failure Black.
061-341 ERROR — RAP ROS LD Failure Yellow.
061-342 ERROR — RAP ROS LD Failure Magenta.
061-343 ERROR — RAP ROS LD Failure Cyan.
061-600 ERROR — RAP ROS Data Failure Yellow.
061-601 ERROR — RAP ROS Data Failure Magenta.
061-602 ERROR — RAP ROS Data Failure Cyan.
061-603 ERROR — RAP ROS Data Failure Black.
061-604 ERROR — RAP LD Alarm Yellow.
061-605 ERROR — RAP LD Alarm Magenta.
061-606 ERROR — RAP LD Alarm Cyan.
061-607 ERROR — RAP LD Alarm Black.
062-210 ERROR — RAP IISS Hot Line Failure.
062-211 ERROR — RAP IIT/IPS EEPROM Failure (IPS).
062-220 ERROR — RAP IPS-EXT Connection Failure.
062-277 ERROR — RAP IIT/IPS-DADF Communication Failure.
062-278 ERROR — RAP IIT-Extension Communication Failure.
062-300 ERROR — RAP Platen Interlock Open.
062-310 ERROR — RAP IIT/IPS-ESS Communication Failure.
062-311 ERROR — RAP IIT Software Logic Failure.
062-321 ERROR — RAP IPS-YATA Connection Failure.
062-322 ERROR — RAP EXT-YATA Connection Failure.
062-323 ERROR — RAP YATA PWBA Failure.
062-345 ERROR — RAP IIT/IPS EEPROM Failure (IIT).
062-355 ERROR — RAP IPS Fan Failure.
062-356 ERROR — RAP Lamp Fan Failure.
062-357 ERROR — RAP CCD Fan Failure. An error signal was detected for the CCD fan.
062-360 ERROR — RAP Carriage Position Failure.
062-362 ERROR — RAP X Hard Failure.
062-371 ERROR — RAP Lamp Failure.
062-380 ERROR — RAP Platen AOC Failure.
062-386 ERROR — RAP Platen AOC Failure.
062-389 ERROR — RAP Carriage Over Run (Scan End).
062-392 ERROR — RAP IT/IPS Memory Failure.
062-393 ERROR — RAP IIT/IPS PWB Failure.
062-790 ERROR — RAP X Detect Failure.
063-210 ERROR — RAP Extension EEPROM Failure.
063-220 ERROR — RAP IPS-EXT Psync Failure.
063-230 ERROR — RAP EXT Image Parameter Failure.
063-240 ERROR — RAP EXT Image Parameter Failure.
065-210 ERROR — RAP Extension Page Memory Failure 1.
065-211 ERROR — RAP CIS Shading FROM Failure
065-212 ERROR — RAP CIS Shading Level Failure.
065-213 ERROR — RAP CIS Output Level Failure.
065-215 ERROR — RAP Extension Page Memory Failure 2.
065-216 ERROR — RAP Extension Page Memory Failure 3.
065-219 ERROR — RAP CIS Black White Level Failure.
065-220 ERROR — RAP 1P DUP PWB-EXT Psync Failure.
071-101 ERROR — RAP Feed Out Sensor 1 is not turned ON.
071-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 1).
071-105 ERROR — RAP Registration Sensor ON Jam (Tray 1).
071-210 ERROR — RAP Tray 1 Lift Up Failure.
072-101 ERROR — RAP Tray 2 Miss Feed Jam.
072-102 ERROR — RAP The Tray 1 Feed Out Sensor does not turn ON.
072-104 ERROR — RAP Pre-Registration Sensor ON Jam (Tray 2).
072-105 ERROR — RAP Registration Sensor ON Jam (Tray 2).
072-210 ERROR — RAP Tray 2 Lift Up Failure.
073-101 ERROR — RAP Tray 3 Miss Feed Jam.
073-102 ERROR — RAP Feed Out Sensor 1 ON Jam (Tray 3).
073-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 3).
073-105 ERROR — RAP Registration Sensor ON Jam (Tray 3).
073-210 ERROR — RAP Tray 3 Lift Up Failure.
074-101 ERROR — RAP Pre Feed Sensor 4 is not ON within the specified time after the start of feed from Tray 4.
074-102 ERROR — RAP Feed Out Sensor 1 ON Jam (Tray 4).
074-103 ERROR — RAP The Tray 4 Feed Out Sensor is not ON within the specified time for paper fed from Tray 4.
074-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 4).
074-105 ERROR — RAP Registration Sensor ON Jam (Tray 4).
074-210 ERROR — RAP Tray 4 Lift Up Failure.
075-100 ERROR — RAP Tray 5/Bypass Pre Feed Sensor is not ON within the specified time after the start of feed from Tray 5.
075-101 ERROR — RAP Tray 5/Bypass Feed Out Sensor is not ON within the specified time for paper fed from Tray 5.
075-109 ERROR — RAP Paper from Tray 5/Bypass does not turn ON Pre Regi Sensor within a specified time.
075-135 ERROR — RAP Paper from Tray 5/Bypass does not turn ON Regi Sensor within a specified time.
075-210 ERROR — RAP Tray 5/Bypass Lift Up Sensor does not turn ON within a specified time after Tray 5 begins to lift.
075-211 ERROR — RAP Tray 5/Bypass Lift Down Sensor does not turn ON within a specified time after Tray 5 begins to lower.
077-102 ERROR — RAP Paper from Tray 2 did not turn on the Transport Path Sensor 1 within the specified time.
077-103 ERROR — RAP The Fuser Exit Sensor did not turn off within the specified time in straight exit mode.
077-106 ERROR — RAP The Fuser Exit Sensor did not come on within the specified time after the Registration Motor.
077-107 ERROR — RAP The Fuser Exit Sensor did not turn off within the specified time in invert exit mode.
077-109 ERROR — RAP The IOT Exit Sensor did not come on at the specified time in non-invert mode.
077-111 ERROR — RAP The IOT Exit Sensor did not come on within the specified time in invert exit mode.
077-113 ERROR — RAP The IOT Exit Sensor did not turn off at the specified time in non-invert mode.
077-115 ERROR — RAP The IOT Exit Sensor did not turn off within the specified time in invert exit mode.
077-118 ERROR — RAP Paper from Duplex did not turn on the Pre Regi Sensor within the specified time.
077-120 ERROR — RAP Post 2nd BTR Sensor On JAM.
077-123 ERROR — RAP Duplex In Sensor does not turn ON a spec time after the start of invert.
077-129 ERROR — RAP Paper from Duplex did not turn on the Regi Sensor within the specified time.
077-130 ERROR — RAP Duplex Out Sensor does not turn ON witin a specified time after Duplex In Sensor turns ON.
077-300 ERROR — RAP The Front Cover is open.
077-301 ERROR — RAP The Left Hand Interlock is open.
077-302 ERROR — RAP The Right Hand Cover Interlock is open.
077-303 ERROR — RAP PH Drawer Interlock Open.
077-304 ERROR — RAP The Tray 5/Bypass Cover Interlock is open.
077-312 ERROR — RAP Feeder Communication Failure.
077-909 ERROR — RAP One of the IOT sensors detected paper when power was turned on or when an interlock was closed.
077-967 ERROR — RAP The specified paper type and the paper type being used are different.
077-968 ERROR — RAP The type of paper in the tray was changed.
078-100 ERROR — RAP Paper from Tray 6 does not turn ON Pre Regi Sensor within a specified time.
078-101 ERROR — RAP The Tray 6 Feed Out sensor is not ON within the specified time for paper fed from Tray 6.
078-102 ERROR — RAP Paper from Tray 6 does not turn ON the Regi Sensor within a specified time.
078-151 ERROR — RAP The Tray 6 Feed Out Sensor did not come on within the specified time after the start of feed.
078-250 ERROR — RAP HCF Tray #2 Lift Up Fail.
078-300 ERROR — RAP The HCF transport interlock is open.
078-301 ERROR — RAP HCF Side Out Interlock Open.
089-600 ERROR — RAP Incorrect Fast Scan positioning for the reference color Cyan was detected during fine adjustment.
089-601 ERROR — RAP The Inner MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-602 ERROR — RAP The CENTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-603 ERROR — RAP The OUTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-604 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-605 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-606 ERROR — RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-607 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns correctly during Magenta rough adjustment.
089-608 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-609 ERROR — RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-610 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-611 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-612 ERROR — RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-613 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-614 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-615 ERROR — RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-616 ERROR — RAP RC Data OverFlow Failure.
089-617 ERROR — RAP RC Data OverRange Failure.
091-311 ERROR — RAP The voltage level of the CC cleaner position sensor did not change within the specified time.
091-312 ERROR — RAP Charge (K) Preclean HVPS has failed.
091-313 ERROR — RAP DRUM CRUM ASIC Communication Failure.
091-320 ERROR — RAP Charge Corotron Wire is broken.
091-400 ERROR — RAP The replacement date for Waste Toner Bottle (regular) is near.
091-401 ERROR — RAP The black drum cartridge is near the end-of-life.
091-403 ERROR — RAP The CC Assembly is near the end-of-life.
091-404 ERROR — RAP The CC Assembly has reached the end-of-life.
091-411 ERROR — RAP The yellow drum cartridge is near the end-of-life.
091-421 ERROR — RAP The magenta drum cartridge is near the end-of-life.
091-431 ERROR — RAP The cyan drum cartridge is near the end-of-life.
091-910 ERROR — RAP The waste toner bottle is not present.
091-911 ERROR — RAP The waste toner bottle is full.
091-913 ERROR — RAP The black drum cartridge (K) has reached the end-of-life.
091-914 ERROR — RAP Communication failure between the MCU and the black Drum CRUM.
091-915 ERROR — RAP The MCU detected incorrect data in the black drum cartridge CRUM.
091-916 ERROR — RAP The CRUM authentication registration data on the drum cartridge is incorrect.
091-917 ERROR — RAP MCU cannot communicate with the CRUM in drum Y.
091-918 ERROR — RAP Communication failure with the magenta Drum CRUM.
091-919 ERROR — RAP Communication failure with the cyan Drum CRUM.
091-920 ERROR — RAP The MCU detected incorrect data in the Yellow drum cartridge CRUM.
091-921 ERROR — RAP Drum CRUM is disconnected.
091-922 ERROR — RAP Wrong Data in magenta drum cartridge.
091-923 ERROR — RAP Wrong data in cyan drum cartridge.
091-924 ERROR — RAP The CRUM authentication registration data on the yellow drum cartridge is incorrect.
091-925 ERROR — RAP Wrong data in yellow Magenta cartridge.
091-926 ERROR — RAP The CRUM authentication registration data on the cyan drum cartridge is incorrect.
091-927 ERROR — RAP Yellow Drum CRUM is disconnected.
091-928 ERROR — RAP Magenta Drum CRUM is disconnected.
091-929 ERROR — RAP Cyan Drum CRUM is disconnected.
091-932 ERROR — RAP The yellow drum cartridge (Y) has reached the end-of-life.
091-933 ERROR — RAP The magenta drum cartridge (M) has reached the end-of-life.
091-934 ERROR — RAP The cyan drum cartridge (C) has reached the end-of-life.
092-649 ERROR — RAP The MOB ADC Shutter remains open due to shutter failure.
092-650 ERROR — RAP The MOB ADC Shutter remains closed due to shutter failure.
092-651 ERROR — RAP The output read by ADC Sensor from the clean Photoreceptor surface is out of range.
092-652 ERROR — RAP The measured ADC Patch density is light. (Over 75% of Vclean).
092-653 ERROR — RAP ATC SNR-Yellow output signal failure.
092-654 ERROR — RAP ATC SNR-Magenta output signal failure.
092-655 ERROR — RAP ATC SNR-Cyan output signal failure.
092-656 ERROR — RAP ATC SNR-black output signal failure.
092-657 ERROR — RAP The amplitude of ATC Yellow Sensor output is out of range.
092-658 ERROR — RAP The amplitude of ATC Magenta Sensor output is out of range.
092-659 ERROR — RAP The amplitude of ATC Cyan Sensor output is out of range.
092-660 ERROR — RAP The amplitude of ATC Black Sensor output is out of range.
092-661 ERROR — RAP The temperature output of the environment sensor is out of range.
092-662 ERROR — RAP The humidity output of the environment sensor is out of range.
092-663 ERROR — RAP The two levels of ADC Patch density created in Mini-Setup are reversed.
093-300 ERROR — RAP Marking Drawer Interlock Open.
093-313 ERROR — RAP The Low Toner Sensor failed to detect any toner after the Toner Cartridge Motor was energized.
093-314 ERROR — RAP Yellow Dispense failure.
093-315 ERROR — RAP Magenta Dispense failure.
093-316 ERROR — RAP Cyan Dispense failure.
093-317 ERROR — RAP Black Dispense failure.
093-320 ERROR — RAP There was a problem with the developer motor rotation.
093-421 ERROR — RAP The Black Toner Cartridge (K1) is empty and the Black Toner Cartridge (K2) is near empty.
093-422 ERROR — RAP The Black Toner Cartridge (K2) is empty and the Black Toner Cartridge (K1) is near empty.
093-423 ERROR — RAP Yellow toner is near empty.
093-424 ERROR — RAP Magenta toner is near empty.
093-425 ERROR — RAP Cyan toner empty.
093-600 ERROR — RAP Yellow Dispense near failure.
093-601 ERROR — RAP Magenta Dispense near failure.
093-602 ERROR — RAP Cyan Dispense near failure.
093-603 ERROR — RAP Black Dispense near failure.
093-912 ERROR — RAP The Black Dispense Motor rotation timed out indicating that the Black Cartridge and Reserve Tank are empty.
093-918 ERROR — RAP A communication failure with Black Toner Cartridge CRUM K2.
093-924 ERROR — RAP A communication failure with Black Toner Cartridge CRUM K1.
093-925 ERROR — RAP The data written to the toner CRUM K1 did not agree with the data read.
093-926 ERROR — RAP Toner Cartridge CRUM K1 Authentication Data is different.
093-927 ERROR — RAP A communication failure with Yellow Toner Cartridge CRUM Y.
093-928 ERROR — RAP A communication failure with Magenta Toner Cartridge CRUM M.
093-929 ERROR — RAP A communication failure with Cyan Toner Cartridge CRUM C.
093-932 ERROR — RAP Cartridge Exchange Time Over.
093-934 ERROR — RAP The data written to the toner CRUM M did not agree with the data read.
093-935 ERROR — RAP The data written to the toner CRUM C did not agree with the data read.
093-936 ERROR — RAP The data written to the toner CRUM K2 did not agree with the data read.
093-937 ERROR — RAP Toner Cartridge CRUM Y Authentication Data is different.
093-938 ERROR — RAP Toner Cartridge CRUM M Authentication Data is different.
093-939 ERROR — RAP Toner Cartridge CRUM C Authentication Data is different.
093-940 ERROR — RAP Toner Cartridge CRUM K2 Authentication Data is different.
094-320 ERROR — RAP Retraction was not detected within the specified time after retraction of the 1st BTR started.
094-321 ERROR — RAP First BTR Contact Failure.
094-322 ERROR — RAP Second BTR Retract Failure.
094-323 ERROR — RAP Contact was not detected within the specified time after contact with the 2nd BTR started.
102-356 ERROR — RAP Fatal error related to the EWS.
102-380 ERROR — RAP Fatal error in the MF UI count.
102-381 ERROR — RAP ESS error during communication between ESS and the control panel.
102-382 ERROR — RAP A verification message was not returned from the Control Panel within the specified time.
112-700 ERROR — RAP The punch dust box is full.
116-210 ERROR — RAP Media Reader Fatal Error.
116-211 ERROR — RAP Media Reader Cable disconnected.
116-212 ERROR — RAP [Media Reader] MediaLib SW Logic Failure.
116-310 ERROR — RAP An error was detected while checking ESS font ROM DIMM #1.
116-312 ERROR — RAP An error was detected in the HDD encryption key during activation.
116-313 ERROR — RAP An encryption key was specified but the HDD itself was not encrypted.
116-314 ERROR — RAP An ethernet error was detected.
116-315 ERROR — RAP An error was detected during System Memory 1 R/W.
116-316 ERROR — RAP An error was detected during System Memory 2 R/W.
116-317 ERROR — RAP An error was detected when checking the MF ROM.
116-318 ERROR — RAP An error was detected when checking the expansion ROM R2.
116-321 ERROR — RAP System Software Fatal Error.
116-322 ERROR — RAP WebDAV S/W Failure.
116-323 ERROR — RAP An error was detected during the ESS PWB NVM Read/Write Check.
116-324 ERROR — RAP A fatal software exception error has occurred in the Controller PWB CPU.
116-325 ERROR — RAP An error occurred in ESS fan rotation.
116-329 ERROR — RAP A system call error related to the serial I/F was detected.
116-330 ERROR — RAP Error during HDD check.
116-331 ERROR — RAP An error related to the log was detected.
116-332 ERROR — RAP An error in the MF ROM ( ) was detected.
116-333 ERROR — RAP A problem occurred during software processing, and processing could no longer continue.
116-336 ERROR — RAP Redirector HD Failure. A problem was detected during HD access.
116-337 ERROR — RAP Fatal error with SNTP in general.
116-338 ERROR — RAP Fatal error with JBA in general.
116-340 ERROR — RAP There was insufficient page memory, input buffers, or work area.
116-341 ERROR — RAP Incorrect version or invalid combination ROM DIMMs are installed.
116-342 ERROR — RAP Fatal error related to the SNMP agent.
116-343 ERROR — RAP An IC error within the ESS PWB was detected.
116-346 ERROR — RAP Formatter failure. Error return from a system call.
116-348 ERROR — RAP Redirector failure. Error return from a system call.
116-349 ERROR — RAP There was an error with a call within SIF related to Pflite.
116-350 ERROR — RAP Fatal error with AppleTalk in general.
116-351 ERROR — RAP Fatal error related to EtherTalk.
116-352 ERROR — RAP Fatal error related to NetWare.
116-353 ERROR — RAP A physical problem was detected with the HDD during activation, causing the HDD not to activate.
116-354 ERROR — RAP A problem with the HDD product code was detected during activation.
116-355 ERROR — RAP Fatal error related to the SNMP agent.
116-356 ERROR — RAP The HDD was formatted, but an HDD failure occurred.
116-357 ERROR — RAP PostScript fatal system error.
116-358 ERROR — RAP Fatal error related to the salutation.
116-359 ERROR — RAP Fatal error in PLW.
116-360 ERROR — RAP Fatal error related to SMB.
116-361 ERROR — RAP SPL HDD fatal error. SpoolCont detected an error during HDD access.
116-362 ERROR — RAP SSDP software failure.
116-363 ERROR — RAP BMLinkS or print service software failure.
116-364 ERROR — RAP A timer error was detected.
116-365 ERROR — RAP SPL fatal error.
116-366 ERROR — RAP Report generator incorrect operation.
116-367 ERROR — RAP Parallel fatal error.
116-368 ERROR — RAP DumpPrint fatal error.
116-370 ERROR — RAP XJCL fatal error.
116-371 ERROR — RAP PCL Decomposer Software Failure. PCL fatal error.
116-373 ERROR — RAP Fatal error related to Dynamic DNS.
116-374 ERROR — RAP AutoSW fatal error.
116-376 ERROR — RAP Port 9100 Software Fail.
116-378 ERROR — RAP Fatal error related to MCR.
116-379 ERROR — RAP Fatal error related to MCC.
116-380 ERROR — RAP An error was detected while checking ESS font ROM DIMM #1.
116-381 ERROR — RAP The ABL did not agree with the ABL version information in NVM, or the data was corrupted.
116-382 ERROR — RAP An ABL access to NVM or HDD failed.
116-385 ERROR — RAP Fatal error related to the IDC.
116-388 ERROR — RAP It was detected that no HD is installed.
116-389 ERROR — RAP The system detected that no additional RAM was installed.
116-390 ERROR — RAP A version mismatch was detected between the standard ROM and NVM.
116-391 ERROR — RAP Incorrect specification of the country code, territory code, or paper size group.
116-395 ERROR — RAP Fatal error related to the USB.
116-701 ERROR — RAP Duplex printing is not possible due to insufficient memory.
116-702 ERROR — RAP Printing occurred with a substitute font.
116-703 ERROR — RAP PostScript data problem during PostScript grammar interpretation or language interpretation.
116-704 ERROR — RAP MediaReader No Insert (No Job).
116-705 ERROR — RAP MediaReader Format Error (No Job).
116-706 ERROR — RAP MediaReader: File Attribute Read Error (No Job).
116-707 ERROR — RAP MediaReader: Image File Read Error (No Job).
116-708 ERROR — RAP MediaReader: File Attribute Read Error (In Job).
116-709 ERROR — RAP MediaReader: Image File Read Error (Occurs during job).
116-710 ERROR — RAP Original size not correctly determined.
116-711 ERROR — RAP Mismatch in size and direction or ART EX form with paper to be printed.
116-712 ERROR — RAP PLW form / logo data cannot be registered due to insufficient RAM or HD space.
116-713 ERROR — RAP The job was divided because the HDD was full.
116-714 ERROR — RAP An HP-GL/2 (option) command error occurred.
116-715 ERROR — RAP The form could not be registered because the ART EX form registration upper limit was reached.
116-716 ERROR — RAP MediaReader File Does Not Exist.
116-717 ERROR — RAP MediaLib: Not Execute of New Request.
116-718 ERROR — RAP The specified ART EX form has not been registered.
116-720 ERROR — RAP PCL Memory Low, Page Simplified.
116-737 ERROR — RAP User defined data could not be registered because there was insufficient ART IV user definition memory.
116-738 ERROR — RAP Synthesis problem due to the specified ART IV form size and direction were different from the paper size and direction.
116-739 ERROR — RAP Form / logo data could not be registered because there was insufficient ART IV memory or HDD capacity.
116-740 ERROR — RAP An error occurred because the print data exceeded the printer limit.
116-741 ERROR — RAP No more forms can be registered because the number of ART IV Forms registered has reached the upper limit.
116-742 ERROR — RAP No more logo data can be registered because the number of ART IV log data registered has reached the upper limit.
116-743 ERROR — RAP The form or logo data could not be registered due to insufficient ART IV memory.
116-745 ERROR — RAP An ART IV command error occurred.
116-746 ERROR — RAP The specified form has not been registered.
116-747 ERROR — RAP The paper margin value is too large for the HP-GL/2 (option) effective coordinate area.
116-748 ERROR — RAP The HP-GL/2 (option) print data does not contain any image data.
116-749 ERROR — RAP The specified PostScript font is not in ROM or HDD.
116-771 ERROR — RAP Invalid JBIG Parameter DL Fixed.
116-772 ERROR — RAP Invalid JBIG Parameter D Fixed.
116-773 ERROR — RAP Invalid JBIG Parameter P Fixed.
116-774 ERROR — RAP Invalid JBIG Parameter YD Fixed.
116-775 ERROR — RAP Invalid JBIG Parameter LO Fixed.
116-776 ERROR — RAP Invalid JBIG Parameter MX Fixed.
116-777 ERROR — RAP Invalid JBIG Parameter MY Fixed.
116-778 ERROR — RAP Invalid JBIG Parameter VLENGTH Fixed.
116-780 ERROR — RAP There was a problem with the document attached to the received mail.
116-790 ERROR — RAP Stapling was cancelled.
123-200 ERROR — RAP The data received from ESS exceeded the buffer size of the storage destination within the control panel.
123-201 ERROR — RAP Data intended to be received from the control panel exceeded the buffer size of the storage destination within the control panel.
123-202 ERROR — RAP Events occurred that exceeded the processing capability for requests generated within the control panel.
123-203 ERROR — RAP UI Debug code.
123-204 ERROR — RAP SIO Parameter Failure (UI-Control panel).
123-205 ERROR — RAP SIO Command Failure (UI-Control panel).
123-206 ERROR — RAP SIO Status Failure (UI-Control panel).
123-207 ERROR — RAP Comm Manager Target Failure (UI-Control panel).
123-208 ERROR — RAP Comm Manager Command Failure (UI-Control panel).
123-209 ERROR — RAP EVM Returns Wrong Value (UI-Control panel).
123-310 ERROR — RAP Send Queue Full (UI-Control panel).
123-311 ERROR — RAP Receive Queue Full (UI-Control panel).
123-312 ERROR — RAP EVM Uses Wrong API (UI-Control panel).
123-313 ERROR — RAP AS Uses Wrong API (UI-Control panel).
123-314 ERROR — RAP Event-Waiting Timer Timeout (UI-Control panel).
123-315 ERROR — RAP CTS Internal Failure (UI-Control panel).
123-316 ERROR — RAP Send Request Queue Full SIO (UI-Control panel).
123-317 ERROR — RAP Receive Message Queue Full (UI-Control panel).
123-318 ERROR — RAP Receive Finish Queue Full (UI-Control panel).
123-319 ERROR — RAP Send Failure with No ACK (UI-Control panel).
123-320 ERROR — RAP Polling Failure (UI-Control panel).
123-321 ERROR — RAP Send Message Failure (UI-Control panel).
123-322 ERROR — RAP Target Failure (UI-Control panel).
123-323 ERROR — RAP Address Failure (UI-Control panel). Serial communication error.
123-324 ERROR — RAP Size Failure (UI-Control panel). Serial communication error.
123-325 ERROR — RAP Object Creation Failure (UI-Control panel).
123-326 ERROR — RAP Memory Overflow (UI-Control panel).
123-327 ERROR — RAP Button Overflow (UI-Control panel).
123-328 ERROR — RAP UI Internal Failure with Out of Area.
123-329 ERROR — RAP UI Internal Failure with Invalid Coordinates.
123-330 ERROR — RAP Interface Failure with Invalid Parameter LCD.
123-331 ERROR — RAP UI Internal Failure with Invalid LED Request.
123-332 ERROR — RAP I/F Failure (Invalid Parameter CP).
123-333 ERROR — RAP I/F Failure (No Communication).
123-334 ERROR — RAP I/F Failure (Receiving Error Key Code).
123-335 ERROR — RAP I/F Failure (Receiving Invalid Coordinates).
123-336 ERROR — RAP I/F Failure (DM-ACD Drv. I/F).
123-337 ERROR — RAP Frame Data Error with Invalid Data Type.
123-338 ERROR — RAP Frame Data Error Offset Address Out.
123-339 ERROR — RAP Display Request Code Invalid.
123-340 ERROR — RAP Interface Failure GUAM-DM I/F.
123-341 ERROR — RAP Event Queue Full (UI-Control panel).
123-342 ERROR — RAP Event Queue Empty (UI-Control panel).
123-343 ERROR — RAP Invalid Class (UI-Control panel).
123-344 ERROR — RAP Invalid Type (UI-Control panel).
123-345 ERROR — RAP Timer Queue Full (UI-Control panel).
123-346 ERROR — RAP Invalid Timer Number (UI-Control panel).
123-347 ERROR — RAP Undefined Trap (UI-Control panel).
123-348 ERROR — RAP Command Access Exception (UI-Control panel).
123-349 ERROR — RAP Invalid Command (UI-Control panel).
123-350 ERROR — RAP Privilege Command (UI-Control panel).
123-351 ERROR — RAP No FPU Exception (UI-Control panel).
123-352 ERROR — RAP Address Mis-align (UI-Control panel).
123-353 ERROR — RAP Data Access Exception (UI-Control panel).
123-354 ERROR — RAP Tag Overflow (UI-Control panel).
123-355 ERROR — RAP No Co Processor Exception (UI-Control panel).
123-356 ERROR — RAP Short of Area (UI-Control panel).
123-357 ERROR — RAP Cancel Wait Status (UI-Control panel).
123-358 ERROR — RAP Timeout (UI-Control panel).
123-359 ERROR — RAP Queue Overflow (UI-Control panel).
123-360 ERROR — RAP Context Failure (UI-Control panel).
123-361 ERROR — RAP Object Failure (UI-Control panel).
123-362 ERROR — RAP No Object (UI-Control panel).
123-363 ERROR — RAP Invalid ID (UI-Control panel).
123-364 ERROR — RAP Parameter Failure (UI-Control panel).
123-365 ERROR — RAP Reserve Attribute (UI-Control panel).
123-366 ERROR — RAP Reserve Function Code (UI-Control panel).
123-367 ERROR — RAP Unsupported Function (UI-Control panel).
123-368 ERROR — RAP Short of UI Memory (UI-Control panel).
123-369 ERROR — RAP Invalid Interface Value (UI-Control panel).
123-370 ERROR — RAP Interface Length Failure (UI-Control panel).
123-371 ERROR — RAP Interface Parameter Failure (UI-Control panel).
123-372 ERROR — RAP Interface Sequence Failure (UI-Control panel).
123-373 ERROR — RAP Channel Failure (UI-Control panel).
123-374 ERROR — RAP Invalid User Job ID (UI-Control panel).
123-375 ERROR — RAP Internal Resource Failure (UI-Control panel).
123-376 ERROR — RAP Internal Memory Failure (UI-Control panel).
123-377 ERROR — RAP UI Timer Failure (UI-Control panel).
123-378 ERROR — RAP Interface Format Failure (UI-Control panel).
123-379 ERROR — RAP Dispatch Failure (UI-Control panel).
123-380 ERROR — RAP Copy Interface Failure (UI-Control panel).
123-382 ERROR — RAP Scanner Interface Failure (UI-Control panel).
123-383 ERROR — RAP Report Interface Failure (UI-Control panel).
123-384 ERROR — RAP Server Access Failure (UI-Control panel).
123-385 ERROR — RAP Service Object Overflow (UI-Control panel).
123-386 ERROR — RAP Invalid Service Object (UI-Control panel).
123-387 ERROR — RAP Invalid Service Object Attribute (UI-Control panel).
123-388 ERROR — RAP Attribute Failure (UI-Control panel).
123-389 ERROR — RAP Argument Failure (UI-Control panel).
123-390 ERROR — RAP Job Parameter Failure (UI-Control panel).
123-391 ERROR — RAP Job Actual Parameter Failure (UI-Control panel).
123-392 ERROR — RAP Auditron Failure (UI-Control panel).
123-393 ERROR — RAP EP Failure (UI-Control panel).
123-394 ERROR — RAP File Access Failure (UI-Control panel).
123-395 ERROR — RAP NVM Failure (UI-Control panel).
123-396 ERROR — RAP FF Failure (UI-Control panel).
123-397 ERROR — RAP MGR Failure (UI-Control panel).
123-398 ERROR — RAP Delay Release Queue Full (UI-Control panel).
123-399 ERROR — RAP Internal Failure (UI-Control panel).
123-400 ERROR — RAP Internal Failure (UI-Control panel).
124-310 ERROR — RAP DC132 11 — The product number was not specified.
124-311 ERROR — RAP DC132 09 — The serial number registration field failed.
124-312 ERROR — RAP DC132 12 — Product numbers did not agree.
124-313 ERROR — RAP DC132 10 — Serial numbers did not agree.
124-314 ERROR — RAP DC 132-01 — IOT Speed Failure.
124-315 ERROR — RAP DC 132-02 — IOT Speed Mismatch.
124-316 ERROR — RAP DC 132-04 — Product a/f Model Failure.
124-317 ERROR — RAP DC 132-04 — Product a/f All Product Model Mismatch.
124-318 ERROR — RAP Product Type for S/W Key Failure.
124-319 ERROR — RAP DC 132-08 — All Product Type For S/W Key Mismatch.
124-320 ERROR — RAP EEP ROM Failure.
124-321 ERROR — RAP Backup SRAM Failure. An NVM ROM write problem occurred on the ESS PWB.
124-322 ERROR — RAP DC 132-05 — Copy/Scan/Print S/W Key by PWE Failure.
124-323 ERROR — RAP DC 132-06 — Copy/Scan/Print S/W Key 1 Failure.
124-324 ERROR — RAP All Billings Mismatch.
124-325 ERROR — RAP Billing Restoration Failure.
124-333 ERROR — RAP ASIC Failure (Panther).
124-334 ERROR — RAP Standard Font ROM Error.
124-335 ERROR — RAP Font ROM Not Found.
124-337 ERROR — RAP ESS Standard RAM Error.
124-338 ERROR — RAP Same Font ROMs Found.
124-339 ERROR — RAP ROM DIMM of another product found.
124-340 ERROR — RAP The three CRUM market destination values are not set up (0 or different).
124-341 ERROR — RAP One CRUM market destination value is different (IOT).
124-342 ERROR — RAP One CRUM market destination value is different (SYS 1).
124-343 ERROR — RAP One CRUM market destination value is different (SYS 2).
124-350 ERROR — RAP The three CRUM OEM destination values are not set up (0 or different).
124-351 ERROR — RAP One CRUM OEM destination value is different (IOT).
124-352 ERROR — RAP One CRUM OEM destination value is different (SYS 1).
124-353 ERROR — RAP One CRUM OEM destination value is different (SYS 2).
124-360 ERROR — RAP CRUM Valid/Invalid is not set up at the three locations (0 or different values).
124-361 ERROR — RAP CRUM Validation Failure MCU.
124-362 ERROR — RAP CRUM Validation Failure SYS 1.
124-363 ERROR — RAP CRUM Validation Failure SYS 2.
124-372 ERROR — RAP IOT sc Soft Failure.
124-373 ERROR — RAP IOT Manager SW Failure.
124-374 ERROR — RAP IOT IM Device Driver SW Failure.
124-380 ERROR — RAP CRUM Market fail ALL (2).
124-381 ERROR — RAP CRUM Market fail MCU (2).
124-382 ERROR — RAP CRUM Market fail SYS 1 (2).
124-383 ERROR — RAP CRUM Market fail SYS 2 (2).
124-390 ERROR — RAP CRUM OEM fail ALL (2).
124-391 ERROR — RAP CRUM OEM fail MCU (2).
124-392 ERROR — RAP CRUM OEM fail SYS 1 (2).
124-393 ERROR — RAP CRUM OEM fail SYS 2 (2).
124-701 ERROR — RAP Side Tray to Center Tray.
124-704 ERROR — RAP The output tray was changed from the Folder Tray to the Center Tray and printing continued.
124-705 ERROR — RAP Punching Cancelled.
124-706 ERROR — RAP Folding Cancelled.
124-708 ERROR — RAP The output tray has been changed to the Sub Tray because a failure was detected in the specified output tray.
124-709 ERROR — RAP Stapler Sheet Count is too high.
125-311 ERROR — RAP PSWcont Unexpected Failure.
127-210 ERROR — RAP DFE Communication Failure.
127-211 ERROR — RAP DFE Parameter Error.
127-212 ERROR — RAP ExtPrint Check Mode Error.
127-213 ERROR — RAP External Print IF Mismatch.
127-220 ERROR — RAP Communication Error (video) detected by the DFE.
127-221 ERROR — RAP Communication Error (Command) detected by the DFE.
127-310 ERROR — RAP ESR Task Fatal Error.
127-311 ERROR — RAP ExtPRT.
127-320 ERROR — RAP DFE Critical Failure.
127-337 ERROR — RAP Job Template HDD Write Error.
127-342 ERROR — RAP Job Template Monitor Failure.
127-353 ERROR — RAP LPD Soft Fatal Error.
127-354 ERROR — RAP FTP Server Software Failure.
127-396 ERROR — RAP Mail I/O Soft Fatal error.
127-398 ERROR — RAP IPP Soft Fatal Error.
127-399 ERROR — RAP JME Soft Fatal Error.
202-399 ERROR — RAP Timer Internal Fail.
Xerox Families: 550/C70, DCP700, J75/C75, DC250/DC260, WC-7675 and WC-7775
An increasingly common topic, which has been asked about many times over, has to do with resetting fault codes from diagnostics on the more recent families in the DC250 style. In a previous article, we looked at similarities and differences among the many families in this series, but the fault codes were not addressed at the time.
This is because even though they remained familiar, the memory codes that need to be reset to “0” to clear the faults change for each new family of machines. So let’s first have a peek at some of the subtle changes in the diagnostic-access procedures and how to navigate the diagnostic menus. Then, we’ll cover the faults that require resetting, and see what’s changed over the years.
The procedure for getting into UI (User Interface) Diagnostics and navigating the menus to find “NVM Read/Write” depends on which family of machines you’re working on. Important: do not use the other function “NVM Initialize” to try to clear faults unless you have the tools and firmware and backup files to restore the machine to its original settings. (Note: NVM stands for Non Volatile Memory)
| Fault Code | Description | NVM value: Must Reset to “0” For DC240/250, DC-242/252/260, WC-7655/7665/7675, WC-7755/7765/7775 |
For 550/560/570 C60/C70 |
For DCP700/700i (*770 ONLY) |
For C75/J75 |
|---|---|---|---|---|---|
| 010-319 (310-319) |
Fuser Heat Control Problem |
Reset to 0: 744-351 | 744-351 | 744-361 (*744-507) |
745-092 & 765-531 |
| 010-320 (310-320) |
Fuser Overheat | Reset to 0: 744-350 | 745-416 | 744-360 (*744-506) |
745-092 & 765-531 |
| 010-324 (310-324) |
Fuser Failure | Reset to 0: 744-352 | 744-352 | 744-352 | 744-092 & 765-531 |
| 042-326 (342-326) |
IBT Belt Home Sensing Problem | Reset to 0: 741-105 | 741-119 | 741-106 | 741-132 |
| 093-314 (393-314) |
Toner Dispense Problem (Yellow) | Reset to 0: 762-312 | 762-368 | 762-312 | 762-316 |
| 093-315 (393-315) |
Toner Dispense Problem (Magenta) | Reset to 0: 762-313 | 762-369 | 762-313 | 762-317 |
| 093-316 (393-316) |
Toner Dispense Problem (Cyan) |
Reset to 0: 762-314 | 762-370 | 762-314 | 762-318 |
| 093-317 (393-317) |
Toner Dispense Problem (Black) | Reset to 0: 762-315 | 762-371 | 762-315 | 762-319 |
Accessing Diagnostics, and how to get into “NVM Read/Write”
DC250 Family (DocuColor) DC-240/242/250/252/260
- Hold down the “0” button for five full seconds, and while still holding the “0,” press “Start.” A prompt for a password will show up (the “CE Access Number”).
- Use the default password “6789,” and press “Confirm.”
- Press the “Log-in/out” button.
- On the touchscreen, press “System Settings,” “Common Settings” and finally “Maintenance/Diagnostics.”
Here you’ll find a menu option for “NVM Read / Write.”
DC700 Family (Digital Color Press) DCP-700/700i/770 or 550 Family (Color) 550/560/570, C60/C70 or J75 Family (Digital Press) C75/J75
These three families are almost the same as the DC250 Family above, but instead of pressing “Log-in/out,” press “Machine Status” instead. Then choose the “Tools Tab” up top. The rest is the same as DC250.
WC-7675 Family (WorkCentre) WC-7655, 7665, 7675 or WC-7775 Family WC-7755, 7765, 7775
- From the fault code screen, hold down the following three buttons for about 10 seconds: “#,” “*” and “Stop.”
- When the diagnostic login screen asks for a password, type in the code “6789” and press “Enter.”
- Wait a few minutes as the machine reboots into the Service Diagnostics screen. Here you will see several tabs across the top.
- Touch the “Adjustments” tab where you’ll find “NVM Read/Write.”
Now that you have a clear shot to get to the “NVM Read/Write screen,” let’s have a look at the Fault Codes that require resetting. In each case, it’s important to first address what caused the fault and correct the problem before resetting the memory codes. The machine is protecting itself from someone trying to run copies or prints while it’s still in the error condition. If you don’t address the problem which triggered the fault, in most cases the fault code will come back in very short order.
Fault conditions that require resetting include fuser faults relating to temperature control, transfer-belt home-position sensing faults and toner-dispense failures.
Note that some models use a “3” as the first digit in the fault codes, while most of the machines use a “0” as the first digit. So, the fault 310-319 has the same meaning as 010-319.
That wraps it up. With these few details in hand and the basic Tech Info sheets for the DC250 style, you’ll be better equipped to fix any of the models in the entire series. Happy repairs, everyone!
Fault Code:
Description / Notes:
002-770
The Hard Drive (HDD)
is over capacity
003-xxx codes
Generally:
Communication Errors between boards in the machine
005-xxx codes
Generally: Document
Feeder problems
005-121 thru 005-158
Document Jams
005-194 thru 005-199
Document size mismatch
problems
005-275/280
Document Feeder
communication errors
005-281 thru 005-283
Document Tray lift
problems
005-284
Document APS (Automatic
Paper Sensors) failure (there are 3 sensors which detect various paper widths
on the Document Feeder)
005-285
Document Nudger up
failure
005-286
Document feed-out
sensor failure
005-303
Document Tray
Interlock is open
005-304
Document Platen
Interlock opened during a job
005-305
Document Top Cover
Interlock opened during a job
005-306
Document Tray
Interlock opened during a job
005-308/309
Document Left Cover is
open or opened during a job
005-906 thru 005-918
Document is still
detected in feeder after power-on or after closing one of the document door
interlocks
010-xxx codes
Generally: Fuser
faults
010-311
Open Fuser Thermistor
was detected (white connector)
010-319 *
Fuser Heat Control
problem *NOTE: This code must be cleared from Diagnostic Mode… details below.
010-320 **
Fuser Overheat
problem… (can be reported by any of the 3 thermistors in the fuser) ** NOTE:
This code must be cleared from Diagnostic Mode… details below.
010-322 thru 010-323
Fuser Thermistor open
circuit detected (NCCenter Sensor or Rear Thermistor)
010-324***
Fuser NVM (Memory)
failure *** NOTE: This code must be cleared from Diagnostic Mode… details below.
010-326 thru 010-327
Fuser Heat Control
problems
010-330
Fuser Motor failure
010-420
Fuser Module nearing
end of life… NOTE: Read below for fuser count reset info.
010-421
Fuser Module «End
of Life»… NOTE: If the fuser is still good, you can replace the Fuser
Reset Fuse (on top of the fuser) and possibly the Fuser Heat Roll to keep it
running.
012-xxx codes
Generally: Finisher
problems
013-xxx codes
Generally: Finisher /
Booklet Maker problems
016-xxx codes
Generally: Options or
Software failures
016-311
Scanner not detected
024-340 thru 024-747
ESS (Network
Controller) problems
024-910 thru 024-917
Paper size Sensing
problems (in one of the paper drawers)
024-919
Face Up Tray interlock
open
024-920/922
Face Down Tray 1 full
/ Face Down Tray 2 full
024-923/924/ 925
Toner Cartridge Empty
— Y / M / C
024-927/930
OCT (Offset Catch
Tray) full / Stacker Tray full
024-934 thru 024-939
Paper type mismatch
errors
024-946/947/ 948/949
Tray not in position
(T1/2/3/4)
024-950/951/
952/953/954/ 955/956
No Paper in tray
(T1/2/3/4/5/6/7)
042-313
Rear Fuser Cooling Fan
failure
042-320/321/ 322/323
Drum Motor failures —
320=Y, 321=C, 322=M, 323=K (black)
042-324
IBT Belt Drive Motor
failure
042-325
Main Motor failure
042-326
IBT Belt Home position
not detected in time
042-327
IBT Belt Position
failure
042-328
IBT Belt Edge Sensor
failure
042-330
Fuser Exhaust Fan
failure
042-331
Blower Motor Fan
failure
042-600/601/ 602
Belt Edge timing
failures
042-603
Suction Filter end of
life
045-xxx codes
Printing communication
failures
061-320/321
ROS (Laser Unit)
polygon motor failures
061-323 thru 061-607
ROS (Laser Unit)
problems
062-357
CCD (Scanner) Fan
failure
062-360
Exposure Carriage
position failure.
062-371
Exposure Lamp not
lighting (or very dim)
071-101 thru 071-105
Paper Jams from Tray 1
at takeaway or registration
071-210
Tray 1 Lift failure
072-101 thru 072-105
Paper jams from Tray 2
at takeaway or registration
072-210
Tray 2 Lift failure
073-101 thru 073-105
Paper jam from Tray 3
at takeaway or registration
073-210
Tray 3 Lift failure
074-101 thru 074-105
Paper jam from Tray 4
at takeaway or registration
074-210
Tray 4 Lift failure
075-100 thru 075-135
Paper jam from Tray 5
at takeaway or registration
075-210/211
Tray 5 Lift failure /
Lift down failure
077-103 thru 077-118
Fuser Exit Sensor jam
or final Exit Sensor jam.
077-120
Post 2nd BTR Roll
Sensor jam
077-123 thru 077-130
Inverter jams
077-300
Front Cover interlock
open
077-301
Left Door interlock
open
077-302
Right Cover interlock
open
077-303
Transfer Module 2
interlock open
077-909
Paper detected in
paper path at power-on
078-100 thru 078-151
Paper jam from Tray 6
/ High Capacity Feeder (HCF) at takeaway or registration
078-250
Tray 6 (HCF) Lift
failure
078-300
HCF (Hi Capacity
Feeder) Top Cover interlock open
078-301
HCF Docking Interlock
open
089-600 thru 089-617
Image Registration
Control problems
091-311
BCR and Black Charge
Corotron Cleaner control problem
091-312
Black Charge /
Preclean HVPS (Hi Volt Power Supply) failure
091-313
Drum Cartridge CRUM
(chip) communication failure
091-320
Black Charge Corona
Wire is broken
091-400
Waste Toner Bottle
replacement needed soon
091-401
Black Drum Cartridge
near end of life
091-403
Black Charge Corotron
Assembly near end of life
091-404
Black Charge Corotron
Assembly has reached end of life
091-411
Yellow Drum Cartridge
near end of life
091-421
Magenta Drum Cartridge
near end of life
091-431
Cyan Drum Cartridge
near end of life
091-910
Waste Toner Bottle not
detected
091-911
Waste Toner Bottle
full
091-913
Black Drum Cartridge
at end of life
091-914 thru 091-916
or 091-921
Black Drum Cartridge
CRUM communication problems
091-917/920/924/925/927
Yellow Drum Cartridge
CRUM communication problems
091-918/922/ 928
Magenta Drum Cartridge
CRUM communication problems
091-919/923/ 926/929
Cyan Drum Cartridge
CRUM communication problems
091-932
Yellow Drum Cartridge
end of life
091-933
Magenta Drum Cartridge
end of life
091-934
Cyan Drum Cartridge
end of life
092-649/650
ADC Sensor Shutter
failures
092-651/652
IBT Belt ADC Sensor
(MOB ADC) failures
092-653 thru 092-660
ATC (from Developer
Unit) problems…653/657=yellow, 654/658=magenta, 655/659=cyan, 656/660=black
093-300
Marking Drawer
Interlock open
093-313 thru 093-317
Toner Dispense
problems… 314=Y, 315=M, 316=C, 317=K (black)
093-320
Developer Motor
failure
093-421 thru 093-425
Toner Cartridges low
421/422=K(black), 423=Y, 424=M, 425=C
093-600 thru 093-912
Toner Dispense
problems (600=Y, 601=M, 602=C, 603/912=K(Black),
093-918 thru
Toner CRUM failures
(918/924 /925/926/936/ 940=K(black),927/933/937 =Y, 928/934/938 = M ,
929/935/939=C
093-940
094-320/321
1st BTR (Transfer
Roll) retract or contact problems
094-322/323
2nd BTR (Transfer
Roll) retract or contact problems
102-xxx codes
Generally: Network
Controller (ESS) problems
112-700
Finisher Punch Dust
Box full (hole punch bin)
116-xxx codes
Generally: Network
Controller (ESS) problems
123-xxx codes
Generally: UI (control
panel) faults
124-xxx codes
Generally:
Configuration errors (e.g., serial number disagreement between various boards
or machine speed errors, etc)
127-xxx codes
Printing failures
Xerox docucolor 250 fault code 010-320 solutions.
Do you get the signal to fault code 010-320 on your Xerox DocuColor 240, dc242, dc250, dc252, and dc260 copier? The following instructions describe how to reset fuser error for a Xerox docucolor copier machine. You’ll save a lot of money by just waiting till the units fail before replacing them. They’ll last longer than the reset counters.
Xerox dc250 error code 010-320
 |
| Xerox docucolor 250 fault code 010-320 solutions |
Do you get the signal to fault code 010-320 on your Xerox DocuColor 240, dc242, dc250, dc252, and dc260 copier? The following instructions describe how to reset fuser error for a Xerox docucolor copier machine. You’ll save a lot of money by just waiting for the units to fail before replacing them. They’ll last longer than the reset counters.
Meaning of fault code 010-320:
Xerox docucolor 240 error code 010-320 it’s a fuser overheat code. If this happens the first time you need to reset. If this doesn’t work, you may have a bad fuser assembly. Replace the fuser unit or mainboard needs to be replaced.
Fix the fault code 010-320:
- Press and hold 0 for more than 5 seconds then press start batten.
- The entry number screen will appear, enter “6789” and press Confirm.
- Press the “Log In/Out” button on the UI.
- The System Settings screen appears. Tach the “System Settings”.
- Tech the “Common Settings”.
- Tech the “Maintenance/Diagnostics’.
- Select “NVM Read / Write”.
- Entry number screen will appear, chain Link “762-315” and tech the “Confirm/change”.
- You can see the current value 2 or 3, 4 and you need to change this value. Enter “0” and select “save” and tech the “Confirm/change”
- Then press “Close” the right side top of the touch screen, and «power OFF» and wait until 15 minutes, then “ON” the machine, now your fuser Counter replaces signal is solved.
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