Xerox 7120 ошибка 092 312

1. 05-30-2014

   
   

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   092-312 errpr Xerox WC 7120
   

   I’m really striking out on trying to get a service manual for the WC 7120 and we have a customer of ours that would like us to work on theirs even though they bought it elsewhere.

   It’s getting a 092-312 error code and any help and guidance would be appreciated. Our resident former Xerox tech says that there are values with this sensor that may need to be reset but he needs the service manual to be able to navigate the NVM menu.

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2. 05-30-2014

   
   

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   Re: 092-312 errpr Xerox WC 7120
   

   Reset the following NVM to 0:
   752-365
   754-369

   Then turn on and off… If the machine gives same error, post back.

   Hope This Helps.

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3. 05-30-2014

   
   

   #3

   

   
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   Re: 092-312 errpr Xerox WC 7120
   

   I reset both to 0 and now it’s displaying a 092-313 error. Help?!

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4. 05-30-2014

   
   

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   Re: 092-312 errpr Xerox WC 7120
   

   Try checking the MCU PWB and the CRUM Reader any damage?? Poor Contact?
   Also check the developer and toner for blockage…

   If not then replace: In order** Very Important

   Drum Cartridge (Magenta) Part# 013R00659
   MCU PW — Part# 101K61941

   Hope This Helps..

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5. 06-01-2014

   
   

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   Re: 092-312 errpr Xerox WC 7120
   

   Buy a Kyocera Oh they already did.
   We can download the 7132 manual from ASP.
   Is thier much difference?

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6. 09-15-2014

   
   

   #6

   Re: 092-312 errpr Xerox WC 7120
   

   Originally Posted by dorez
   

   Reset the following NVM to 0:
   752-365
   754-369

   Then turn on and off… If the machine gives same error, post back.

   Hope This Helps.

   We have Xerox Workcentre 7428 and is giving us error code 092-312.We have tried to switch on and off the printer but the error is still persisting.
   We have just replaced the drum cartridges.
   What next?

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7. 01-30-2015

   
   

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   Re: 116-312 errpr Xerox WC 7120
   

   hi I have a xerox 7120 that displays the code 116-312 need help thank you

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8. 01-30-2015

   
   

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   Re: 092-312 errpr Xerox WC 7120
   

   Originally Posted by brodstol
   

   I’m really striking out on trying to get a service manual for the WC 7120 and we have a customer of ours that would like us to work on theirs even though they bought it elsewhere.

   It’s getting a 092-312 error code and any help and guidance would be appreciated. Our resident former Xerox tech says that there are values with this sensor that may need to be reset but he needs the service manual to be able to navigate the NVM menu.

   Make some single colour ( C,M,Y,K ) pages,and you will see what colour is your problem.
   Replace defective drum cartridge.

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9. 02-12-2015

   
   

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   Re: 116-312 errpr Xerox WC 7120
   

   Originally Posted by Apouthe Donald
   

   hi I have a xerox 7120 that displays the code 116-312 need help thank you

   merci j’ai pu resourdre mon probleme en changeant le disk dur tous simplement merci a tous.

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092-312 to 315, 092-657 to 660, 092-665 to 668 ATC Sensor Fault RAP

BSD-ON: BSD 9.5 Development (2 of 2)

092-312 Toner density in the developer unit as detected by the yellow ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-313 Toner density in the developer unit as detected by the magenta ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-314 Toner density in the developer unit as detected by the cyan ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-315 Toner density in the developer unit as detected by the black ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-657 Toner density in the developer unit as detected by the yellow ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-658 Toner density in the developer unit as detected by the magenta ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-659 Toner density in the developer unit as detected by the cyan ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-660 Toner density in the developer unit as detected by the black ATC sensor abnormal. This fault occurs when the difference between the maximum and minimum values in the ATC sensor measurement set is lower than the threshold value.
092-665 Toner density in the developer unit as detected by the yellow ATC sensor abnormal. This fault occurs when the average value of the ATC sensor measurement values is not between the upper and lower limit values.
092-666 Toner density in the developer unit as detected by the magenta ATC sensor abnormal. This fault occurs when the average value of the ATC sensor measurement values is not between the upper and lower limit values.
092-667 Toner density in the developer unit as detected by the cyan ATC sensor abnormal. This fault occurs when the average value of the ATC sensor measurement values is not between the upper and lower limit values.
092-668 Toner density in the developer unit as detected by the black ATC sensor abnormal. This fault occurs when the average value of the ATC sensor measurement values is not between the upper and lower limit values.

Initial Actions

• Perform IQ1 to check for a blank page image quality defect.
• Enter dC125. Check for the below faults and perform the applicable procedures as necessary:

– 024-923 to 024-925 Y/M/C Toner Cartridge Empty RAP
– 093-912 Black Toner Cartridge Empty RAP

Procedure

WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.

NOTE: When this fault occurs, toner density control, by the ATC sensor, is not performed and ICDC (pixels) based toner supply control is performed instead. If the fault remains for a long time, image density error (too dark or too light) may occur.

Perform the steps that follow:

1. Switch off, then switch on the machine, GP 10.
2. Check the wiring between the applicable ATC sensor, yellow ( P/J120), magenta ( P/J119), cyan ( P/J118), black ( P/J117) and the drive PWB ( P/J414) for an open circuit, short circuit or damage.
3. If the fault persists, replace a new cartridge CRUM (toner chip or drum chip) listed as below or install new components as necessary:

• Drum cartridge:

– Black drum cartridge, PL 90.20 Item 5.
– Yellow drum cartridge, PL 90.20 Item 8.
– Magenta drum cartridge, PL 90.20 Item 7.
– Cyan drum cartridge, PL 90.20 Item 6.

• Toner cartridge:

– Black toner cartridge, PL 90.05 Item 13.
– Yellow toner cartridge, PL 90.05 Item 10.
– Magenta toner cartridge, PL 90.05 Item 11.
– Cyan toner cartridge, PL 90.05 Item 12.

• Drive PWB, PL 1.10 Item 4.
• ESS PWB, PL 3.10 Item 6.
• HVPS, PL 1.05 Item 7.

**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**

You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.

Toner Chip (For North America and West Europe Region):

• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738

Toner Chip (For South America and East Europe Region):

• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766

Toner Chip (For Metered Machine):

• 106R03733 106R03736 106R03735 106R03734

Drum Chip:

• 113R00780 113R00782

In prior articles, we’ve covered the drum cartridges and fusers for this series of full-color MFP copiers. Now let’s see what makes these machines tick—we’ll cover the Fault Code meanings and take a first stab at how to get around in diagnostic mode.

As a refresher, these machines are designed for office use with a duty cycle of around 50K impressions per month. They’re price at around $7,000 new, which is roughly half the cost of a WC-7855. Although they’re not as heavy of a machine, they’re capable of producing fine-looking full-color copies and prints, and are substantial machines in their own right.

This series has a duty cycle of around 50,000 impressions per month, with toner cartridges expected to run about $15,000 (for c/m/y) and $22,000 (for black) assuming 5% coverage. One thing to note is that there is more than one region or “plan.” If you install the wrong version, the machine will reject it because the Customer Replaceable Unit Monitor (CRUM) chip is wrong. There are 4 drum cartridges (R1-R4) which are color specific, as each includes the developer station underneath it. These have a stated yield of around 50-60,000 each (part numbers: 013R00657(K), 013R00658(Y), 013R00659(M), 013R00660(C)). Replacement parts for the drum cartridges and drum count reset CRUM chips are available to repair, rebuild or otherwise extend the yield on these cartridges.

The 2nd BTR (Transfer Roll Assembly) on the left door is R5, good for just under 200,000. There’s also a Transfer Belt Unit (R6) which is fairly easy to replace; it’s considered to be customer replaceable, and has a stated yield of 200,000. Finally, there’s the Toner Waste Container (R7), which comes with a new wand (stored in the front door) for cleaning the ROS windows (the laser-slit glasses). To clean the ROS windows, remove the Waste Container first, and behind there you’ll see the slots where you can slide the wand in and out. Push the wand in slowly until it stops, then retract it slowly for best results.

Next, let’s have a look at some of the fault codes. This list is by no means complete, but should send you in the right direction for most of the common faults. In the list below, some of the hints tell you to “power off completely,” which means turning off the outer power switch first (that one on top of where the front door opens on the right). After the machine is fully powered down, you then need to open the front door to turn off the Inner Main Power Switch on the inside of it.

For reference, here are some acronyms used repeatedly in the fault list:

ATC = Automatic Toner Concentration
ADC = Automatic Density Correction
CRUM = Customer Replaceable Unit Monitory (drum or toner chip)
ESS = Electronic Switching System (the print controller board on the machine)
MCU = Main Control Unit (main board)
NVM = Non-Volatile Memory (machine settings)
ROS = Raster Output Scanner (laser unit)

Note: a handful of fault codes require you to reset NVM settings back to zero before the machine will run again. See the asterisks at the bottom of the table for more info about resetting the fault codes which require the extra step.

FAULT CODE LIST

For 7220/7225, the fault codes will all start with “3” instead of “0.”(e.g. 310-319 = 010-319)

*Faults requiring reset from NVM Read/Write

Some codes require setting a particular NVM code back to “0” to clear the fault. Enter diagnostic mode and choose “NVM Read/Write” reset the value of the specified code back to “0” (read more below).
*010-319/010-320/010-333/010-337 fuser faults—reset NVM code 744-248 back to “0”
*092-312 Yellow toner dispense fault—reset NVM codes 752-365 & 752-369 back to “0”
*092-313 Magenta toner dispense fault—reset NVM codes 752-366 & 752-370 back to “0”
*092-314 Cyan toner dispense fault—reset NVM codes 752-367 & 752-371 back to “0”
*092-315 Black toner dispense fault—reset NVM code 752-368 & 752-372 back to “0”

**Faults requiring reset from dC135 HFSI (high-frequency service items)

1. Entering Diagnostics Mode
Hold down “0” for at least 5 seconds
2. While holding “0,” press “Start”
A passcode screen shows up, enter “6789” and touch “Confirm”
Press “Machine Status” and choose the “Tools” tab
3. Choose “System Settings,”
4. In the center ”group” column, choose “Common Service Settings”
5. In the right column (features), scroll down to “Maintenance/Diagnostics” and choose “NVM Read/Write”

*NVM Read / Write (Memory Settings)

To reset some fault codes:
Enter diagnostics mode and touch “NVM Read/Write”
Enter the NVM code (chain-link code) and touch “Confirm/Change” (t will show you the “Current Value”)
Enter a “0” in the “New Value” column and touch “Save”
Select “Close” and finally “Exit” diagnostics
The machine will need to reboot for the NVM changes to take place and for the machine to attempt to come to ready again, now that the fault code has been cleared.

**HFSI Counter Resets

The CRUs should automatically reset when the customer installs the assembly, but the product manual also presents a way to access HFSI counters from diagnostic mode. This may be helpful if a new module fails to reset properly. After you enter Diagnostics Mode (read above):

• For the 7220/7225: press “Service Info” or the “Maintenance” tab and choose “Dc135 CRU/HFSI Counters.” Scroll through the list, choose the HFSI item and touch “Reset Counter.”
• For the 7120/7125: enter diagnostics mode, choose “Adjustment/Others,” then select “HFSI Counter.” Select the HFSI from the list and press “Details,” followed by “Reset Current Value.”

Special Boot Modes

This is helpful for clearing jobs when they get stuck in the queue. Hold down the buttons specified below while turning on the power, and keep holding them until the boot screen (progress bar) appears.

Job Log Initialize: hold down “1,” “Stop,” and “Energy Saver” buttons while powering on.

Spool Log Initialize: hold down “6”, “Stop,” and “Energy Saver” buttons while powering on.

HDD (hard drive) Initialize: Hold down “4,” “Stop,” and “Energy Saver” buttons while powering on (WARNING: all customer data will be deleted if you do this. Make sure to create backups of all data set before you initialize the HDD)

Now that we’ve scratched the surface on this series of machines, hopefully they will be more approachable for everyone. Happy repairs.