062-277 DADF Communication Fail RAP
BSD-ON: BSD 3.5 PWB Communications (ESS PWB to DADF)
062-277 Communications cannot be established between the ESS PWB and the DADF PWB.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
1. Switch off, then switch on the machine, GP 10.
2. Check the connections and wiring between the ESS PWB (P/J750) and the DADF PWB (P/J751) for an open circuit, short circuit or poor contact.
3. If the fault persists, install new components as necessary:
• DADF PWB, PL 5.10 Item 11.
• ESS PWB, PL 3.10 Item 6.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782
BSD-ON:
BSD 3.5 — ESS-DADF Communication
Communication cannot be established between the ESS PWB and the DADF PWB.
NOTE: When turning the power OFF, turn OFF the power switch first and then the main power
switch.
Procedure
1.
Turn the power OFF and ON.
2.
Turn the power OFF and check the following:
•
The connectors of the ESS PWB
eign substances, bent connector pins, burns, and improper soldering on the PWB
•
The connection between the IIT PWB
as between the IIT PWB
P/J7502
circuit, and poor contact
•
The connectors of the IIT PWB P/J7501,
J752
for damage, foreign substances, bent connector pins, burns, and improper sol-
dering on the PWB
If no problems are found, replace the following parts in sequence:
•
Reload the machine software
(GP
•
DADF PWB
(PL
51.2)
•
ESS PWB
(PL
35.2)
•
IIT PWB (Switch the EEPROM)
Initial Issue
WorkCentre 5335 Family Service Documentation
P/J390
and the IIT PWB
P/J7192
for damage, for-
P/J7501
and the DADF PWB
P/J751
and the DADF PWB
P/J752
for open circuit, short
P/J7502
and the DADF PWB P/J751,
16).
(PL
1.6)
BUS Updated 12/2011
062-300 Platen Interlock Open RAP
BSD-ON:
BSD 6.7 — Platen Document Sensing
The Platen Interlock is open.
NOTE: When turning the power OFF, turn OFF the power switch first and then the main power
switch.
Procedure
Check the following:
•
The DADF for improper closing.
•
The Platen Close Sensor for failure:
•
The connection between the Platen Close Sensor
as well
open circuit, short circuit, and poor contact
•
The connection between the IIT PWB P/J7192-30 and the ESS PWB P/J390-11 for open
circuit, short circuit, and poor contact
P/
If no problems are found, replace the following parts in sequence:
•
Reload the machine software
•
ESS PWB
(PL
35.2)
•
IIT PWB (Switch the EEPROM)
07/2011
2-775
Component Control
[062-300]
(PL
1.3).
P/J7251
and the IIT PWB
(GP
16).
(PL
1.6)
Status Indicator RAPs
062-277, 062-300
P/J722
for
Решение проблем
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-44
045-313
045-218
061-321
061-325
Произошла ошибка.
Выключите аппарат и снова включите
его после того, как погаснет дисплей.
Если снова появится данное сообщение,
обратитесь в центр технической
поддержки Xerox.
062-277
Ошибка податчика оригиналов.
Выключите аппарат и снова включите
его после того, как погаснет дисплей.
Если снова появится данное сообщение,
обратитесь в центр технической
поддержки Xerox.
062-300
Открыта крышка, когда оригинал
размещается в податчике.
Закройте крышку.
062-311
Произошла ошибка.
Выключите аппарат и снова включите
его после того, как погаснет дисплей.
Если снова появится данное сообщение,
обратитесь в центр технической
поддержки Xerox.
062-360
062-371
062-380
062-386
062-389
062-396
Произошла ошибка.
Выключите аппарат и снова включите
его после того, как погаснет дисплей.
Если снова появится данное сообщение,
обратитесь в центр технической
поддержки Xerox.
071-105
Ошибка левой крышки А или лотка 1.
Извлеките застрявшую бумагу.
См. раздел
072-102
Ошибка крышки В однолоткового модуля
или лотка 2.
Извлеките застрявшую бумагу.
См. раздел
072-105
Застревание за крышкой В однолоткового
модуля.
Извлеките застрявшую бумагу.
См. раздел
072-210
072-212
072-215
Ошибка лотка 2 (однолоткового модуля).
Выключите аппарат и снова включите
его после того, как погаснет дисплей.
Если снова появится данное сообщение,
обратитесь в центр технической
поддержки Xerox.
073-102
Застревание за крышкой С двухлоткового
модуля или лотка 3.
Извлеките застрявшую бумагу.
См. раздел
Код
ошибки
Причина
Устранение
062-277 DADF Communication Fail RAP
BSD-ON: BSD 3.5 PWB Communications (ESS PWB to DADF)
062-277 Communications cannot be established between the ESS PWB and the DADF PWB.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
1. Switch off, then switch on the machine, GP 10.
2. Check the connections and wiring between the ESS PWB (P/J750) and the DADF PWB (P/J751) for an open circuit, short circuit or poor contact.
3. If the fault persists, install new components as necessary:
• DADF PWB, PL 5.10 Item 11.
• ESS PWB, PL 3.10 Item 6.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782
Во время работы с аппаратом могут возникать проблемы, связанные с неисправностями «железа» или ПО. И если расходные материалы можно просто заменить, то с «мозгами» нужно разбираться. Поэтому, для экономии времени и удобства, ниже представлены возможные коды ошибок (FAULT ERROR CODE), которые показывают Xerox DocuColor DC 240/250/242/252/260 и WorkCentre WC 7655/7665/7675/7755/7765/7775 при неисправности, и их значение:
коды ошибок (fault code/error) продолжение. Часть 2
…
061-323 ERROR — RAP No SOS Failure.
061-324 ERROR — RAP No SOS Failure.
061-325 ERROR — RAP No SOS Failure.
061-326 ERROR — RAP ROS Connect Failure Yellow.
061-327 ERROR — RAP ROS Connect Failure.
061-328 ERROR — RAP ROS Connect Failure.
061-329 ERROR — RAP ROS Connect Failure Black.
061-334 ERROR — RAP ROS Y/M VDD Failure.
061-335 ERROR — RAP ROS C/K VDD Failure.
061-336 ERROR — RAP ROS Y/M VDD Down Failure.
061-337 ERROR — RAP ROS C/K VDD Down Failure.
061-338 ERROR — RAP SOS Stop Magenta Failure.
061-339 ERROR — RAP SOS Stop Black Failure.
061-340 ERROR — RAP ROS LD Failure Black.
061-341 ERROR — RAP ROS LD Failure Yellow.
061-342 ERROR — RAP ROS LD Failure Magenta.
061-343 ERROR — RAP ROS LD Failure Cyan.
061-600 ERROR — RAP ROS Data Failure Yellow.
061-601 ERROR — RAP ROS Data Failure Magenta.
061-602 ERROR — RAP ROS Data Failure Cyan.
061-603 ERROR — RAP ROS Data Failure Black.
061-604 ERROR — RAP LD Alarm Yellow.
061-605 ERROR — RAP LD Alarm Magenta.
061-606 ERROR — RAP LD Alarm Cyan.
061-607 ERROR — RAP LD Alarm Black.
062-210 ERROR — RAP IISS Hot Line Failure.
062-211 ERROR — RAP IIT/IPS EEPROM Failure (IPS).
062-220 ERROR — RAP IPS-EXT Connection Failure.
062-277 ERROR — RAP IIT/IPS-DADF Communication Failure.
062-278 ERROR — RAP IIT-Extension Communication Failure.
062-300 ERROR — RAP Platen Interlock Open.
062-310 ERROR — RAP IIT/IPS-ESS Communication Failure.
062-311 ERROR — RAP IIT Software Logic Failure.
062-321 ERROR — RAP IPS-YATA Connection Failure.
062-322 ERROR — RAP EXT-YATA Connection Failure.
062-323 ERROR — RAP YATA PWBA Failure.
062-345 ERROR — RAP IIT/IPS EEPROM Failure (IIT).
062-355 ERROR — RAP IPS Fan Failure.
062-356 ERROR — RAP Lamp Fan Failure.
062-357 ERROR — RAP CCD Fan Failure. An error signal was detected for the CCD fan.
062-360 ERROR — RAP Carriage Position Failure.
062-362 ERROR — RAP X Hard Failure.
062-371 ERROR — RAP Lamp Failure.
062-380 ERROR — RAP Platen AOC Failure.
062-386 ERROR — RAP Platen AOC Failure.
062-389 ERROR — RAP Carriage Over Run (Scan End).
062-392 ERROR — RAP IT/IPS Memory Failure.
062-393 ERROR — RAP IIT/IPS PWB Failure.
062-790 ERROR — RAP X Detect Failure.
063-210 ERROR — RAP Extension EEPROM Failure.
063-220 ERROR — RAP IPS-EXT Psync Failure.
063-230 ERROR — RAP EXT Image Parameter Failure.
063-240 ERROR — RAP EXT Image Parameter Failure.
065-210 ERROR — RAP Extension Page Memory Failure 1.
065-211 ERROR — RAP CIS Shading FROM Failure
065-212 ERROR — RAP CIS Shading Level Failure.
065-213 ERROR — RAP CIS Output Level Failure.
065-215 ERROR — RAP Extension Page Memory Failure 2.
065-216 ERROR — RAP Extension Page Memory Failure 3.
065-219 ERROR — RAP CIS Black White Level Failure.
065-220 ERROR — RAP 1P DUP PWB-EXT Psync Failure.
071-101 ERROR — RAP Feed Out Sensor 1 is not turned ON.
071-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 1).
071-105 ERROR — RAP Registration Sensor ON Jam (Tray 1).
071-210 ERROR — RAP Tray 1 Lift Up Failure.
072-101 ERROR — RAP Tray 2 Miss Feed Jam.
072-102 ERROR — RAP The Tray 1 Feed Out Sensor does not turn ON.
072-104 ERROR — RAP Pre-Registration Sensor ON Jam (Tray 2).
072-105 ERROR — RAP Registration Sensor ON Jam (Tray 2).
072-210 ERROR — RAP Tray 2 Lift Up Failure.
073-101 ERROR — RAP Tray 3 Miss Feed Jam.
073-102 ERROR — RAP Feed Out Sensor 1 ON Jam (Tray 3).
073-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 3).
073-105 ERROR — RAP Registration Sensor ON Jam (Tray 3).
073-210 ERROR — RAP Tray 3 Lift Up Failure.
074-101 ERROR — RAP Pre Feed Sensor 4 is not ON within the specified time after the start of feed from Tray 4.
074-102 ERROR — RAP Feed Out Sensor 1 ON Jam (Tray 4).
074-103 ERROR — RAP The Tray 4 Feed Out Sensor is not ON within the specified time for paper fed from Tray 4.
074-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 4).
074-105 ERROR — RAP Registration Sensor ON Jam (Tray 4).
074-210 ERROR — RAP Tray 4 Lift Up Failure.
075-100 ERROR — RAP Tray 5/Bypass Pre Feed Sensor is not ON within the specified time after the start of feed from Tray 5.
075-101 ERROR — RAP Tray 5/Bypass Feed Out Sensor is not ON within the specified time for paper fed from Tray 5.
075-109 ERROR — RAP Paper from Tray 5/Bypass does not turn ON Pre Regi Sensor within a specified time.
075-135 ERROR — RAP Paper from Tray 5/Bypass does not turn ON Regi Sensor within a specified time.
075-210 ERROR — RAP Tray 5/Bypass Lift Up Sensor does not turn ON within a specified time after Tray 5 begins to lift.
075-211 ERROR — RAP Tray 5/Bypass Lift Down Sensor does not turn ON within a specified time after Tray 5 begins to lower.
077-102 ERROR — RAP Paper from Tray 2 did not turn on the Transport Path Sensor 1 within the specified time.
077-103 ERROR — RAP The Fuser Exit Sensor did not turn off within the specified time in straight exit mode.
077-106 ERROR — RAP The Fuser Exit Sensor did not come on within the specified time after the Registration Motor.
077-107 ERROR — RAP The Fuser Exit Sensor did not turn off within the specified time in invert exit mode.
077-109 ERROR — RAP The IOT Exit Sensor did not come on at the specified time in non-invert mode.
077-111 ERROR — RAP The IOT Exit Sensor did not come on within the specified time in invert exit mode.
077-113 ERROR — RAP The IOT Exit Sensor did not turn off at the specified time in non-invert mode.
077-115 ERROR — RAP The IOT Exit Sensor did not turn off within the specified time in invert exit mode.
077-118 ERROR — RAP Paper from Duplex did not turn on the Pre Regi Sensor within the specified time.
077-120 ERROR — RAP Post 2nd BTR Sensor On JAM.
077-123 ERROR — RAP Duplex In Sensor does not turn ON a spec time after the start of invert.
077-129 ERROR — RAP Paper from Duplex did not turn on the Regi Sensor within the specified time.
077-130 ERROR — RAP Duplex Out Sensor does not turn ON witin a specified time after Duplex In Sensor turns ON.
077-300 ERROR — RAP The Front Cover is open.
077-301 ERROR — RAP The Left Hand Interlock is open.
077-302 ERROR — RAP The Right Hand Cover Interlock is open.
077-303 ERROR — RAP PH Drawer Interlock Open.
077-304 ERROR — RAP The Tray 5/Bypass Cover Interlock is open.
077-312 ERROR — RAP Feeder Communication Failure.
077-909 ERROR — RAP One of the IOT sensors detected paper when power was turned on or when an interlock was closed.
077-967 ERROR — RAP The specified paper type and the paper type being used are different.
077-968 ERROR — RAP The type of paper in the tray was changed.
078-100 ERROR — RAP Paper from Tray 6 does not turn ON Pre Regi Sensor within a specified time.
078-101 ERROR — RAP The Tray 6 Feed Out sensor is not ON within the specified time for paper fed from Tray 6.
078-102 ERROR — RAP Paper from Tray 6 does not turn ON the Regi Sensor within a specified time.
078-151 ERROR — RAP The Tray 6 Feed Out Sensor did not come on within the specified time after the start of feed.
078-250 ERROR — RAP HCF Tray #2 Lift Up Fail.
078-300 ERROR — RAP The HCF transport interlock is open.
078-301 ERROR — RAP HCF Side Out Interlock Open.
089-600 ERROR — RAP Incorrect Fast Scan positioning for the reference color Cyan was detected during fine adjustment.
089-601 ERROR — RAP The Inner MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-602 ERROR — RAP The CENTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-603 ERROR — RAP The OUTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-604 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-605 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-606 ERROR — RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-607 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns correctly during Magenta rough adjustment.
089-608 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-609 ERROR — RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-610 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-611 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-612 ERROR — RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-613 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-614 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-615 ERROR — RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-616 ERROR — RAP RC Data OverFlow Failure.
089-617 ERROR — RAP RC Data OverRange Failure.
091-311 ERROR — RAP The voltage level of the CC cleaner position sensor did not change within the specified time.
091-312 ERROR — RAP Charge (K) Preclean HVPS has failed.
091-313 ERROR — RAP DRUM CRUM ASIC Communication Failure.
091-320 ERROR — RAP Charge Corotron Wire is broken.
091-400 ERROR — RAP The replacement date for Waste Toner Bottle (regular) is near.
091-401 ERROR — RAP The black drum cartridge is near the end-of-life.
091-403 ERROR — RAP The CC Assembly is near the end-of-life.
091-404 ERROR — RAP The CC Assembly has reached the end-of-life.
091-411 ERROR — RAP The yellow drum cartridge is near the end-of-life.
091-421 ERROR — RAP The magenta drum cartridge is near the end-of-life.
091-431 ERROR — RAP The cyan drum cartridge is near the end-of-life.
091-910 ERROR — RAP The waste toner bottle is not present.
091-911 ERROR — RAP The waste toner bottle is full.
091-913 ERROR — RAP The black drum cartridge (K) has reached the end-of-life.
091-914 ERROR — RAP Communication failure between the MCU and the black Drum CRUM.
091-915 ERROR — RAP The MCU detected incorrect data in the black drum cartridge CRUM.
091-916 ERROR — RAP The CRUM authentication registration data on the drum cartridge is incorrect.
091-917 ERROR — RAP MCU cannot communicate with the CRUM in drum Y.
091-918 ERROR — RAP Communication failure with the magenta Drum CRUM.
091-919 ERROR — RAP Communication failure with the cyan Drum CRUM.
091-920 ERROR — RAP The MCU detected incorrect data in the Yellow drum cartridge CRUM.
091-921 ERROR — RAP Drum CRUM is disconnected.
091-922 ERROR — RAP Wrong Data in magenta drum cartridge.
091-923 ERROR — RAP Wrong data in cyan drum cartridge.
091-924 ERROR — RAP The CRUM authentication registration data on the yellow drum cartridge is incorrect.
091-925 ERROR — RAP Wrong data in yellow Magenta cartridge.
091-926 ERROR — RAP The CRUM authentication registration data on the cyan drum cartridge is incorrect.
091-927 ERROR — RAP Yellow Drum CRUM is disconnected.
091-928 ERROR — RAP Magenta Drum CRUM is disconnected.
091-929 ERROR — RAP Cyan Drum CRUM is disconnected.
091-932 ERROR — RAP The yellow drum cartridge (Y) has reached the end-of-life.
091-933 ERROR — RAP The magenta drum cartridge (M) has reached the end-of-life.
091-934 ERROR — RAP The cyan drum cartridge (C) has reached the end-of-life.
092-649 ERROR — RAP The MOB ADC Shutter remains open due to shutter failure.
092-650 ERROR — RAP The MOB ADC Shutter remains closed due to shutter failure.
092-651 ERROR — RAP The output read by ADC Sensor from the clean Photoreceptor surface is out of range.
092-652 ERROR — RAP The measured ADC Patch density is light. (Over 75% of Vclean).
092-653 ERROR — RAP ATC SNR-Yellow output signal failure.
092-654 ERROR — RAP ATC SNR-Magenta output signal failure.
092-655 ERROR — RAP ATC SNR-Cyan output signal failure.
092-656 ERROR — RAP ATC SNR-black output signal failure.
092-657 ERROR — RAP The amplitude of ATC Yellow Sensor output is out of range.
092-658 ERROR — RAP The amplitude of ATC Magenta Sensor output is out of range.
092-659 ERROR — RAP The amplitude of ATC Cyan Sensor output is out of range.
092-660 ERROR — RAP The amplitude of ATC Black Sensor output is out of range.
092-661 ERROR — RAP The temperature output of the environment sensor is out of range.
092-662 ERROR — RAP The humidity output of the environment sensor is out of range.
092-663 ERROR — RAP The two levels of ADC Patch density created in Mini-Setup are reversed.
093-300 ERROR — RAP Marking Drawer Interlock Open.
093-313 ERROR — RAP The Low Toner Sensor failed to detect any toner after the Toner Cartridge Motor was energized.
093-314 ERROR — RAP Yellow Dispense failure.
093-315 ERROR — RAP Magenta Dispense failure.
093-316 ERROR — RAP Cyan Dispense failure.
093-317 ERROR — RAP Black Dispense failure.
093-320 ERROR — RAP There was a problem with the developer motor rotation.
093-421 ERROR — RAP The Black Toner Cartridge (K1) is empty and the Black Toner Cartridge (K2) is near empty.
093-422 ERROR — RAP The Black Toner Cartridge (K2) is empty and the Black Toner Cartridge (K1) is near empty.
093-423 ERROR — RAP Yellow toner is near empty.
093-424 ERROR — RAP Magenta toner is near empty.
093-425 ERROR — RAP Cyan toner empty.
093-600 ERROR — RAP Yellow Dispense near failure.
093-601 ERROR — RAP Magenta Dispense near failure.
093-602 ERROR — RAP Cyan Dispense near failure.
093-603 ERROR — RAP Black Dispense near failure.
093-912 ERROR — RAP The Black Dispense Motor rotation timed out indicating that the Black Cartridge and Reserve Tank are empty.
093-918 ERROR — RAP A communication failure with Black Toner Cartridge CRUM K2.
093-924 ERROR — RAP A communication failure with Black Toner Cartridge CRUM K1.
093-925 ERROR — RAP The data written to the toner CRUM K1 did not agree with the data read.
093-926 ERROR — RAP Toner Cartridge CRUM K1 Authentication Data is different.
093-927 ERROR — RAP A communication failure with Yellow Toner Cartridge CRUM Y.
093-928 ERROR — RAP A communication failure with Magenta Toner Cartridge CRUM M.
093-929 ERROR — RAP A communication failure with Cyan Toner Cartridge CRUM C.
093-932 ERROR — RAP Cartridge Exchange Time Over.
093-934 ERROR — RAP The data written to the toner CRUM M did not agree with the data read.
093-935 ERROR — RAP The data written to the toner CRUM C did not agree with the data read.
093-936 ERROR — RAP The data written to the toner CRUM K2 did not agree with the data read.
093-937 ERROR — RAP Toner Cartridge CRUM Y Authentication Data is different.
093-938 ERROR — RAP Toner Cartridge CRUM M Authentication Data is different.
093-939 ERROR — RAP Toner Cartridge CRUM C Authentication Data is different.
093-940 ERROR — RAP Toner Cartridge CRUM K2 Authentication Data is different.
094-320 ERROR — RAP Retraction was not detected within the specified time after retraction of the 1st BTR started.
094-321 ERROR — RAP First BTR Contact Failure.
094-322 ERROR — RAP Second BTR Retract Failure.
094-323 ERROR — RAP Contact was not detected within the specified time after contact with the 2nd BTR started.
102-356 ERROR — RAP Fatal error related to the EWS.
102-380 ERROR — RAP Fatal error in the MF UI count.
102-381 ERROR — RAP ESS error during communication between ESS and the control panel.
102-382 ERROR — RAP A verification message was not returned from the Control Panel within the specified time.
112-700 ERROR — RAP The punch dust box is full.
116-210 ERROR — RAP Media Reader Fatal Error.
116-211 ERROR — RAP Media Reader Cable disconnected.
116-212 ERROR — RAP [Media Reader] MediaLib SW Logic Failure.
116-310 ERROR — RAP An error was detected while checking ESS font ROM DIMM #1.
116-312 ERROR — RAP An error was detected in the HDD encryption key during activation.
116-313 ERROR — RAP An encryption key was specified but the HDD itself was not encrypted.
116-314 ERROR — RAP An ethernet error was detected.
116-315 ERROR — RAP An error was detected during System Memory 1 R/W.
116-316 ERROR — RAP An error was detected during System Memory 2 R/W.
116-317 ERROR — RAP An error was detected when checking the MF ROM.
116-318 ERROR — RAP An error was detected when checking the expansion ROM R2.
116-321 ERROR — RAP System Software Fatal Error.
116-322 ERROR — RAP WebDAV S/W Failure.
116-323 ERROR — RAP An error was detected during the ESS PWB NVM Read/Write Check.
116-324 ERROR — RAP A fatal software exception error has occurred in the Controller PWB CPU.
116-325 ERROR — RAP An error occurred in ESS fan rotation.
116-329 ERROR — RAP A system call error related to the serial I/F was detected.
116-330 ERROR — RAP Error during HDD check.
116-331 ERROR — RAP An error related to the log was detected.
116-332 ERROR — RAP An error in the MF ROM ( ) was detected.
116-333 ERROR — RAP A problem occurred during software processing, and processing could no longer continue.
116-336 ERROR — RAP Redirector HD Failure. A problem was detected during HD access.
116-337 ERROR — RAP Fatal error with SNTP in general.
116-338 ERROR — RAP Fatal error with JBA in general.
116-340 ERROR — RAP There was insufficient page memory, input buffers, or work area.
116-341 ERROR — RAP Incorrect version or invalid combination ROM DIMMs are installed.
116-342 ERROR — RAP Fatal error related to the SNMP agent.
116-343 ERROR — RAP An IC error within the ESS PWB was detected.
116-346 ERROR — RAP Formatter failure. Error return from a system call.
116-348 ERROR — RAP Redirector failure. Error return from a system call.
116-349 ERROR — RAP There was an error with a call within SIF related to Pflite.
116-350 ERROR — RAP Fatal error with AppleTalk in general.
116-351 ERROR — RAP Fatal error related to EtherTalk.
116-352 ERROR — RAP Fatal error related to NetWare.
116-353 ERROR — RAP A physical problem was detected with the HDD during activation, causing the HDD not to activate.
116-354 ERROR — RAP A problem with the HDD product code was detected during activation.
116-355 ERROR — RAP Fatal error related to the SNMP agent.
116-356 ERROR — RAP The HDD was formatted, but an HDD failure occurred.
116-357 ERROR — RAP PostScript fatal system error.
116-358 ERROR — RAP Fatal error related to the salutation.
116-359 ERROR — RAP Fatal error in PLW.
116-360 ERROR — RAP Fatal error related to SMB.
116-361 ERROR — RAP SPL HDD fatal error. SpoolCont detected an error during HDD access.
116-362 ERROR — RAP SSDP software failure.
116-363 ERROR — RAP BMLinkS or print service software failure.
116-364 ERROR — RAP A timer error was detected.
116-365 ERROR — RAP SPL fatal error.
116-366 ERROR — RAP Report generator incorrect operation.
116-367 ERROR — RAP Parallel fatal error.
116-368 ERROR — RAP DumpPrint fatal error.
116-370 ERROR — RAP XJCL fatal error.
116-371 ERROR — RAP PCL Decomposer Software Failure. PCL fatal error.
116-373 ERROR — RAP Fatal error related to Dynamic DNS.
116-374 ERROR — RAP AutoSW fatal error.
116-376 ERROR — RAP Port 9100 Software Fail.
116-378 ERROR — RAP Fatal error related to MCR.
116-379 ERROR — RAP Fatal error related to MCC.
116-380 ERROR — RAP An error was detected while checking ESS font ROM DIMM #1.
116-381 ERROR — RAP The ABL did not agree with the ABL version information in NVM, or the data was corrupted.
116-382 ERROR — RAP An ABL access to NVM or HDD failed.
116-385 ERROR — RAP Fatal error related to the IDC.
116-388 ERROR — RAP It was detected that no HD is installed.
116-389 ERROR — RAP The system detected that no additional RAM was installed.
116-390 ERROR — RAP A version mismatch was detected between the standard ROM and NVM.
116-391 ERROR — RAP Incorrect specification of the country code, territory code, or paper size group.
116-395 ERROR — RAP Fatal error related to the USB.
116-701 ERROR — RAP Duplex printing is not possible due to insufficient memory.
116-702 ERROR — RAP Printing occurred with a substitute font.
116-703 ERROR — RAP PostScript data problem during PostScript grammar interpretation or language interpretation.
116-704 ERROR — RAP MediaReader No Insert (No Job).
116-705 ERROR — RAP MediaReader Format Error (No Job).
116-706 ERROR — RAP MediaReader: File Attribute Read Error (No Job).
116-707 ERROR — RAP MediaReader: Image File Read Error (No Job).
116-708 ERROR — RAP MediaReader: File Attribute Read Error (In Job).
116-709 ERROR — RAP MediaReader: Image File Read Error (Occurs during job).
116-710 ERROR — RAP Original size not correctly determined.
116-711 ERROR — RAP Mismatch in size and direction or ART EX form with paper to be printed.
116-712 ERROR — RAP PLW form / logo data cannot be registered due to insufficient RAM or HD space.
116-713 ERROR — RAP The job was divided because the HDD was full.
116-714 ERROR — RAP An HP-GL/2 (option) command error occurred.
116-715 ERROR — RAP The form could not be registered because the ART EX form registration upper limit was reached.
116-716 ERROR — RAP MediaReader File Does Not Exist.
116-717 ERROR — RAP MediaLib: Not Execute of New Request.
116-718 ERROR — RAP The specified ART EX form has not been registered.
116-720 ERROR — RAP PCL Memory Low, Page Simplified.
116-737 ERROR — RAP User defined data could not be registered because there was insufficient ART IV user definition memory.
116-738 ERROR — RAP Synthesis problem due to the specified ART IV form size and direction were different from the paper size and direction.
116-739 ERROR — RAP Form / logo data could not be registered because there was insufficient ART IV memory or HDD capacity.
116-740 ERROR — RAP An error occurred because the print data exceeded the printer limit.
116-741 ERROR — RAP No more forms can be registered because the number of ART IV Forms registered has reached the upper limit.
116-742 ERROR — RAP No more logo data can be registered because the number of ART IV log data registered has reached the upper limit.
116-743 ERROR — RAP The form or logo data could not be registered due to insufficient ART IV memory.
116-745 ERROR — RAP An ART IV command error occurred.
116-746 ERROR — RAP The specified form has not been registered.
116-747 ERROR — RAP The paper margin value is too large for the HP-GL/2 (option) effective coordinate area.
116-748 ERROR — RAP The HP-GL/2 (option) print data does not contain any image data.
116-749 ERROR — RAP The specified PostScript font is not in ROM or HDD.
116-771 ERROR — RAP Invalid JBIG Parameter DL Fixed.
116-772 ERROR — RAP Invalid JBIG Parameter D Fixed.
116-773 ERROR — RAP Invalid JBIG Parameter P Fixed.
116-774 ERROR — RAP Invalid JBIG Parameter YD Fixed.
116-775 ERROR — RAP Invalid JBIG Parameter LO Fixed.
116-776 ERROR — RAP Invalid JBIG Parameter MX Fixed.
116-777 ERROR — RAP Invalid JBIG Parameter MY Fixed.
116-778 ERROR — RAP Invalid JBIG Parameter VLENGTH Fixed.
116-780 ERROR — RAP There was a problem with the document attached to the received mail.
116-790 ERROR — RAP Stapling was cancelled.
123-200 ERROR — RAP The data received from ESS exceeded the buffer size of the storage destination within the control panel.
123-201 ERROR — RAP Data intended to be received from the control panel exceeded the buffer size of the storage destination within the control panel.
123-202 ERROR — RAP Events occurred that exceeded the processing capability for requests generated within the control panel.
123-203 ERROR — RAP UI Debug code.
123-204 ERROR — RAP SIO Parameter Failure (UI-Control panel).
123-205 ERROR — RAP SIO Command Failure (UI-Control panel).
123-206 ERROR — RAP SIO Status Failure (UI-Control panel).
123-207 ERROR — RAP Comm Manager Target Failure (UI-Control panel).
123-208 ERROR — RAP Comm Manager Command Failure (UI-Control panel).
123-209 ERROR — RAP EVM Returns Wrong Value (UI-Control panel).
123-310 ERROR — RAP Send Queue Full (UI-Control panel).
123-311 ERROR — RAP Receive Queue Full (UI-Control panel).
123-312 ERROR — RAP EVM Uses Wrong API (UI-Control panel).
123-313 ERROR — RAP AS Uses Wrong API (UI-Control panel).
123-314 ERROR — RAP Event-Waiting Timer Timeout (UI-Control panel).
123-315 ERROR — RAP CTS Internal Failure (UI-Control panel).
123-316 ERROR — RAP Send Request Queue Full SIO (UI-Control panel).
123-317 ERROR — RAP Receive Message Queue Full (UI-Control panel).
123-318 ERROR — RAP Receive Finish Queue Full (UI-Control panel).
123-319 ERROR — RAP Send Failure with No ACK (UI-Control panel).
123-320 ERROR — RAP Polling Failure (UI-Control panel).
123-321 ERROR — RAP Send Message Failure (UI-Control panel).
123-322 ERROR — RAP Target Failure (UI-Control panel).
123-323 ERROR — RAP Address Failure (UI-Control panel). Serial communication error.
123-324 ERROR — RAP Size Failure (UI-Control panel). Serial communication error.
123-325 ERROR — RAP Object Creation Failure (UI-Control panel).
123-326 ERROR — RAP Memory Overflow (UI-Control panel).
123-327 ERROR — RAP Button Overflow (UI-Control panel).
123-328 ERROR — RAP UI Internal Failure with Out of Area.
123-329 ERROR — RAP UI Internal Failure with Invalid Coordinates.
123-330 ERROR — RAP Interface Failure with Invalid Parameter LCD.
123-331 ERROR — RAP UI Internal Failure with Invalid LED Request.
123-332 ERROR — RAP I/F Failure (Invalid Parameter CP).
123-333 ERROR — RAP I/F Failure (No Communication).
123-334 ERROR — RAP I/F Failure (Receiving Error Key Code).
123-335 ERROR — RAP I/F Failure (Receiving Invalid Coordinates).
123-336 ERROR — RAP I/F Failure (DM-ACD Drv. I/F).
123-337 ERROR — RAP Frame Data Error with Invalid Data Type.
123-338 ERROR — RAP Frame Data Error Offset Address Out.
123-339 ERROR — RAP Display Request Code Invalid.
123-340 ERROR — RAP Interface Failure GUAM-DM I/F.
123-341 ERROR — RAP Event Queue Full (UI-Control panel).
123-342 ERROR — RAP Event Queue Empty (UI-Control panel).
123-343 ERROR — RAP Invalid Class (UI-Control panel).
123-344 ERROR — RAP Invalid Type (UI-Control panel).
123-345 ERROR — RAP Timer Queue Full (UI-Control panel).
123-346 ERROR — RAP Invalid Timer Number (UI-Control panel).
123-347 ERROR — RAP Undefined Trap (UI-Control panel).
123-348 ERROR — RAP Command Access Exception (UI-Control panel).
123-349 ERROR — RAP Invalid Command (UI-Control panel).
123-350 ERROR — RAP Privilege Command (UI-Control panel).
123-351 ERROR — RAP No FPU Exception (UI-Control panel).
123-352 ERROR — RAP Address Mis-align (UI-Control panel).
123-353 ERROR — RAP Data Access Exception (UI-Control panel).
123-354 ERROR — RAP Tag Overflow (UI-Control panel).
123-355 ERROR — RAP No Co Processor Exception (UI-Control panel).
123-356 ERROR — RAP Short of Area (UI-Control panel).
123-357 ERROR — RAP Cancel Wait Status (UI-Control panel).
123-358 ERROR — RAP Timeout (UI-Control panel).
123-359 ERROR — RAP Queue Overflow (UI-Control panel).
123-360 ERROR — RAP Context Failure (UI-Control panel).
123-361 ERROR — RAP Object Failure (UI-Control panel).
123-362 ERROR — RAP No Object (UI-Control panel).
123-363 ERROR — RAP Invalid ID (UI-Control panel).
123-364 ERROR — RAP Parameter Failure (UI-Control panel).
123-365 ERROR — RAP Reserve Attribute (UI-Control panel).
123-366 ERROR — RAP Reserve Function Code (UI-Control panel).
123-367 ERROR — RAP Unsupported Function (UI-Control panel).
123-368 ERROR — RAP Short of UI Memory (UI-Control panel).
123-369 ERROR — RAP Invalid Interface Value (UI-Control panel).
123-370 ERROR — RAP Interface Length Failure (UI-Control panel).
123-371 ERROR — RAP Interface Parameter Failure (UI-Control panel).
123-372 ERROR — RAP Interface Sequence Failure (UI-Control panel).
123-373 ERROR — RAP Channel Failure (UI-Control panel).
123-374 ERROR — RAP Invalid User Job ID (UI-Control panel).
123-375 ERROR — RAP Internal Resource Failure (UI-Control panel).
123-376 ERROR — RAP Internal Memory Failure (UI-Control panel).
123-377 ERROR — RAP UI Timer Failure (UI-Control panel).
123-378 ERROR — RAP Interface Format Failure (UI-Control panel).
123-379 ERROR — RAP Dispatch Failure (UI-Control panel).
123-380 ERROR — RAP Copy Interface Failure (UI-Control panel).
123-382 ERROR — RAP Scanner Interface Failure (UI-Control panel).
123-383 ERROR — RAP Report Interface Failure (UI-Control panel).
123-384 ERROR — RAP Server Access Failure (UI-Control panel).
123-385 ERROR — RAP Service Object Overflow (UI-Control panel).
123-386 ERROR — RAP Invalid Service Object (UI-Control panel).
123-387 ERROR — RAP Invalid Service Object Attribute (UI-Control panel).
123-388 ERROR — RAP Attribute Failure (UI-Control panel).
123-389 ERROR — RAP Argument Failure (UI-Control panel).
123-390 ERROR — RAP Job Parameter Failure (UI-Control panel).
123-391 ERROR — RAP Job Actual Parameter Failure (UI-Control panel).
123-392 ERROR — RAP Auditron Failure (UI-Control panel).
123-393 ERROR — RAP EP Failure (UI-Control panel).
123-394 ERROR — RAP File Access Failure (UI-Control panel).
123-395 ERROR — RAP NVM Failure (UI-Control panel).
123-396 ERROR — RAP FF Failure (UI-Control panel).
123-397 ERROR — RAP MGR Failure (UI-Control panel).
123-398 ERROR — RAP Delay Release Queue Full (UI-Control panel).
123-399 ERROR — RAP Internal Failure (UI-Control panel).
123-400 ERROR — RAP Internal Failure (UI-Control panel).
124-310 ERROR — RAP DC132 11 — The product number was not specified.
124-311 ERROR — RAP DC132 09 — The serial number registration field failed.
124-312 ERROR — RAP DC132 12 — Product numbers did not agree.
124-313 ERROR — RAP DC132 10 — Serial numbers did not agree.
124-314 ERROR — RAP DC 132-01 — IOT Speed Failure.
124-315 ERROR — RAP DC 132-02 — IOT Speed Mismatch.
124-316 ERROR — RAP DC 132-04 — Product a/f Model Failure.
124-317 ERROR — RAP DC 132-04 — Product a/f All Product Model Mismatch.
124-318 ERROR — RAP Product Type for S/W Key Failure.
124-319 ERROR — RAP DC 132-08 — All Product Type For S/W Key Mismatch.
124-320 ERROR — RAP EEP ROM Failure.
124-321 ERROR — RAP Backup SRAM Failure. An NVM ROM write problem occurred on the ESS PWB.
124-322 ERROR — RAP DC 132-05 — Copy/Scan/Print S/W Key by PWE Failure.
124-323 ERROR — RAP DC 132-06 — Copy/Scan/Print S/W Key 1 Failure.
124-324 ERROR — RAP All Billings Mismatch.
124-325 ERROR — RAP Billing Restoration Failure.
124-333 ERROR — RAP ASIC Failure (Panther).
124-334 ERROR — RAP Standard Font ROM Error.
124-335 ERROR — RAP Font ROM Not Found.
124-337 ERROR — RAP ESS Standard RAM Error.
124-338 ERROR — RAP Same Font ROMs Found.
124-339 ERROR — RAP ROM DIMM of another product found.
124-340 ERROR — RAP The three CRUM market destination values are not set up (0 or different).
124-341 ERROR — RAP One CRUM market destination value is different (IOT).
124-342 ERROR — RAP One CRUM market destination value is different (SYS 1).
124-343 ERROR — RAP One CRUM market destination value is different (SYS 2).
124-350 ERROR — RAP The three CRUM OEM destination values are not set up (0 or different).
124-351 ERROR — RAP One CRUM OEM destination value is different (IOT).
124-352 ERROR — RAP One CRUM OEM destination value is different (SYS 1).
124-353 ERROR — RAP One CRUM OEM destination value is different (SYS 2).
124-360 ERROR — RAP CRUM Valid/Invalid is not set up at the three locations (0 or different values).
124-361 ERROR — RAP CRUM Validation Failure MCU.
124-362 ERROR — RAP CRUM Validation Failure SYS 1.
124-363 ERROR — RAP CRUM Validation Failure SYS 2.
124-372 ERROR — RAP IOT sc Soft Failure.
124-373 ERROR — RAP IOT Manager SW Failure.
124-374 ERROR — RAP IOT IM Device Driver SW Failure.
124-380 ERROR — RAP CRUM Market fail ALL (2).
124-381 ERROR — RAP CRUM Market fail MCU (2).
124-382 ERROR — RAP CRUM Market fail SYS 1 (2).
124-383 ERROR — RAP CRUM Market fail SYS 2 (2).
124-390 ERROR — RAP CRUM OEM fail ALL (2).
124-391 ERROR — RAP CRUM OEM fail MCU (2).
124-392 ERROR — RAP CRUM OEM fail SYS 1 (2).
124-393 ERROR — RAP CRUM OEM fail SYS 2 (2).
124-701 ERROR — RAP Side Tray to Center Tray.
124-704 ERROR — RAP The output tray was changed from the Folder Tray to the Center Tray and printing continued.
124-705 ERROR — RAP Punching Cancelled.
124-706 ERROR — RAP Folding Cancelled.
124-708 ERROR — RAP The output tray has been changed to the Sub Tray because a failure was detected in the specified output tray.
124-709 ERROR — RAP Stapler Sheet Count is too high.
125-311 ERROR — RAP PSWcont Unexpected Failure.
127-210 ERROR — RAP DFE Communication Failure.
127-211 ERROR — RAP DFE Parameter Error.
127-212 ERROR — RAP ExtPrint Check Mode Error.
127-213 ERROR — RAP External Print IF Mismatch.
127-220 ERROR — RAP Communication Error (video) detected by the DFE.
127-221 ERROR — RAP Communication Error (Command) detected by the DFE.
127-310 ERROR — RAP ESR Task Fatal Error.
127-311 ERROR — RAP ExtPRT.
127-320 ERROR — RAP DFE Critical Failure.
127-337 ERROR — RAP Job Template HDD Write Error.
127-342 ERROR — RAP Job Template Monitor Failure.
127-353 ERROR — RAP LPD Soft Fatal Error.
127-354 ERROR — RAP FTP Server Software Failure.
127-396 ERROR — RAP Mail I/O Soft Fatal error.
127-398 ERROR — RAP IPP Soft Fatal Error.
127-399 ERROR — RAP JME Soft Fatal Error.
202-399 ERROR — RAP Timer Internal Fail.
Современные копировальные аппараты Xerox отличаются качество, надежностью и «быстрым» стартом. Также у них существует множество особенностей, которые отличают их от принтеров других производителей. Например, используется тефлоновый вал, а не термопленка.
Однако избегать различных поломок и ошибок пока не удается ни одному устройству. К самым частым неисправностям у принтеров Xerox относятся: залипание или повреждение датчика бумаги, повреждение роликов подачи, часто требуется перепрошивка программного обеспечения.
Если у вас возникнут вопросы насчет того, как исправить код ошибки копировального аппарата Xerox, то вы можете обратиться к специалистам нашего сервисного центра.
Основные коды ошибок копировальных аппаратов Xerox и способы их устранения:
- Коды ошибок Xerox 1012, 1012(RE)
- Коды ошибок Xerox 1020
- Коды ошибок Xerox 1025
- Коды ошибок Xerox 1035
- Коды ошибок Xerox 1038
- Коды ошибок Xerox 2830
- Коды ошибок Xerox 5011, 5012, 5014
- Коды ошибок Xerox 5016, 5017, 5316, 5317
- Коды ошибок Xerox 5018, 5028
- Коды ошибок Xerox 5312, 5313, 5314
- Коды ошибок Xerox 5318, 5320, 5322
- Коды ошибок Xerox 5328
- Коды ошибок Xerox 5330
- Коды ошибок Xerox 5340, 5343
- Коды ошибок Xerox 5345
- Коды ошибок Xerox 5350, 5352
- Коды ошибок Xerox 5355
- Коды ошибок Xerox 5622
- Коды ошибок Xerox XC520, 540, 560, 580
Xerox 1012, 1012(RE)
| Код ошибки | Описание |
|---|---|
| E1 | Jam between paper feed and fuser |
| E3 | Jam in fuser |
| E5 | Clam shell open |
| E6 | Paper feed section cover is open |
| J1 | Toner cartridge near empty |
| J3 | Drum cartridge not seated properly |
| J7 | Waste toner full (replace drum cartridge) |
| L6 | Key counter out |
| L8 | Exposure area overheat |
| U1 | No clock pulse (drive problem) |
| U2 | Scan problem |
| U3 | Lens/mirror problem (RE model only) |
| U4 | Heat problem |
| U8 | Exposure lamp control circuit problem |
| E1 | Jam between paper feed and fuser |
| E3 | Jam in fuser |
| E5 | Clam shell open |
| E6 | Paper feed section cover is open |
| J1 | Toner cartridge near empty |
| J3 | Drum cartridge not seated properly |
| J7 | Waste toner full (replace drum cartridge) |
| L6 | Key counter out |
| L8 | Exposure area overheat |
| U1 | No clock pulse (drive problem) |
| U2 | Scan problem |
| U3 | Lens/mirror problem (RE model only) |
| U4 | Heat problem |
| U8 | Exposure lamp control circuit problem |
Xerox 1020
| Код ошибки | Описание |
|---|---|
| LL | Probable bad heater lamp |
Xerox 1025
| Код ошибки | Описание |
|---|---|
| A1 | DF jam |
| C1 | PF jam cass. 1 |
| C2 | PF jam cass. 2 |
| C3 | PF jam cass. 3 |
| C9 | Bypass jam |
| E1-1 | Paper jam before exit switch |
| E1-2 | Paper jam |
| E1-5 | Paper jam |
| E1-6 | Paper jam |
| E3-3 | Paper jam at exit switch |
| E3-4 | Paper jam at exit switch |
| E5 | Front door open |
| F1 | Collator jam |
| F5 | Collator interlock |
| F8 | No power to collator |
| F9 | Collator bin home switch |
| J7 | 250 copies since toner waste was full |
| L5 | Original cass. not present after clearing interrupt |
| L6 | Key counter |
| L8 | Platen glass too hot |
| U1 | Main motor clock pulse |
| U2 | Scan problem |
| U3-1 | Lens problem |
| U4-1 | Open thermistor |
| U4-2 | Low temperature |
| U4-4 | Temperature |
| U4-5 | Main PWB |
| U6-1 | Main PWB |
| U6-2 | Main PWB |
| U6-3 | Main board battery |
| U6-4 | Initialization |
| U8 | Exposure lamp |
Xerox 1035
| Код ошибки | Описание |
|---|---|
| A9 | Scanner location |
| C1 | Paper feed — upper cassette |
| C2 | Paper feed — lower cassette |
| C9 | Bypass jam |
| E5 | Clam shell is open |
| L6 | Key counter |
| U1 | Off/On |
| U2 | Optics |
| U4 | Low fuser temperature |
Xerox 1038
| Код ошибки | Описание |
|---|---|
| A1 | DF jam |
| C1 | PF jam cass. 1 |
| C2 | PF jam cass. 2 |
| C3 | PF jam cass. 3 |
| C9 | Bypass jam |
| E1-1 | Paper jam before exit switch |
| E1-2 | Paper jam |
| E1-5 | Paper jam |
| E1-6 | Paper jam |
| E3-3 | Paper jam at exit switch |
| E3-4 | Paper jam at exit switch |
| E5 | Front door open |
| F1 | Collator jam |
| F5 | Collator interlock |
| F8 | No power to collator |
| F9 | Collator bin home switch |
| J7 | 250 copies since toner waste was full |
| L5 | Original cass. not present after clearing interrupt |
| L6 | Key counter |
| L8 | Platen glass too hot |
| U1 | Main motor clock pulse |
| U2 | Scan problem |
| U3-1 | Lens problem |
| U4-1 | Open thermistor |
| U4-2 | Low temperature |
| U4-4 | Temperature |
| U4-5 | Main PWB |
| U6-1 | Main PWB |
| U6-2 | Main PWB |
| U6-3 | Main board battery |
| U6-4 | Initialization |
| U8 | Exposure lamp |
Xerox 2830
| Код ошибки | Описание |
|---|---|
| A9 | Scanner location |
| C1 | Paper feed — upper cassette |
| C2 | Paper feed — lower cassette |
| C9 | Bypass jam |
| E5 | Clam shell is open |
| E5 | Clam shell open |
| L6 | Key counter |
| U1 | Off/On |
| U2 | Optics |
| U4 | Low fuser temperature |
Xerox 5011, 5012, 5014
| Код ошибки | Описание |
|---|---|
| C8 | Bypass jam/no paper |
| C9 | Bypass jam |
| E1 | Jam |
| E3 | Fuser jam |
| E5 | Clamshell open |
| E6 | PF section cover open |
| J1 | Toner cartridge amost empty |
| J3 | Copy cart (drum unit) missing/not seated right |
| J7 | Copy cartridge has run 18,000 copies |
| J8 | Copy cartridge. Improperly seated or possible only one of two fuses in the cartridge blew |
| L6 | Key counter |
| L8 | Exposure glass too hot |
| U1 | Drive problem |
| U2 | Scan problem |
| U3 | Lens or mirror drive problem |
| U4 | Fuser problem. Heat lamp, thermoswitch, SSR, thermistor |
| U6 | Battery on main board |
| U8 | Exposure lamp or exposure lamp circuit |
Xerox 5016, 5017, 5316, 5317
| Code | Description |
|---|---|
| A1-1 | Document feeder feed jam |
| A1-2 | Document feeder belt jam |
| A2-1 | Document feeder exit jam |
| A2-2 | Duplex jam |
| A3 | DAD interlock |
| A5 | Duplex and DAD right side interlock |
| A6 | Copier jams after |
| A9 | Document feed belt drive motor |
| C1-3 | Top cassette misfeed |
| C2-3 | Middle cassette misfeed |
| C3-3 | Bottom cassette misfeed |
| C9-3 | Bypass misfeed |
| E1-11 to E1-14 | Paper jam in machine. Did not reach exit switch soon enough |
| E1-6 | Paper path jam |
| E3-31 to E3-34 | Exit switch jam |
| E3-6 | Fuser jam |
| E5 | Front door interlock |
| E6 | Right side interlock or TTM interlock |
| F1 | Sorter jam |
| F5 | Sorter interlock |
| F8 | Sorter board to copier main board communication problem |
| F9 | Sorter bins |
Xerox 5018, 5028
| Code | Description |
|---|---|
| A1 | Document is ADF |
| A1-8 | Main board received reset signal |
| A2 | ADF jams |
| A6, A7 | ADF jams |
| A9 | ADF jams |
| C1 — C4 | Feed jam |
| C5-1 to C5-4 | Jams in various areas |
| C5-2 | Jams in various areas |
| C5-3 | Jams in various areas |
| C5-4 | Duplex jam |
| E0 | Machine has reset |
| E1 | Jam |
| E1-E0 | Registration jam |
| E1-E5 | Clamshell interlock |
| E1-E6 | Right side interlock |
| E1-E7 | Two tray interlock |
| E1-E8 | Sorter interlock |
| E1-E9 | Copy cartridge interlock |
| E2 | Reset signal happened |
| E3 | Jam |
| E4 | Exit jam |
| E4-10 | Exit jam |
| E4-5 | Clamshell interlock |
| E4-6 | Right side interlock |
| E4-7 | Two tray interlock. Duplex interlock |
| E4-8 | Sorter interlock |
| E4-9 | Copy cartridge interlock |
| E5 | Clamshell interlock |
| E6 | Right side interlock |
| E7 | Duplex interlock |
| E9 | Copy cartridge interlock |
| F3-1 | Sorter bin home switch |
| F3-2 | Sorter cam switch |
| F3-3 | Sorter cam switch |
| J1-1 | Add toner |
| J1-2 | Temporary low toner signal |
| J2-0 | Replace copy cartridge |
| L2 | 2000 copies left on copy cartridge |
| L3 | ADF to machine communication problem |
| L4 (flashing) | 1000 copies left on fuser web |
| rr | Bad EPROM on main board |
| U0 | Main board |
| U2 | Scan problem |
| U2-1 | Scan home |
| U3-00 | Cam drive problem |
| U3-01 | Cam movement slow |
| U3-04 | Main board to duplex communication |
| U3-09 | Cam problem |
| U3-12 | Jogger problem |
| U3-19 | Cam problem |
| U3-21 | Cam problem |
| U3-23 | Cam problem |
| U3-29 | Cam problem |
| U3-32 | Cam problem |
| U3-34 | Cam problem |
| U3-39 | Cam problem |
| U3-43 | Cam problem |
| U3-45 | Cam problem |
| U3-49 | Cam problem |
| U3-54 | Cam problem |
| U3-56 | Cam problem |
| U3-59 | Cam problem |
| U4-1 | Fuser problem. Long warm up |
| U4-2 | Low fuser temperature after warm up |
| U4-3 | High fuser temperature |
| U4-4 | Open fuser thermistor |
| U4-6 | Replace fuser web |
| U4-7 | Thermistor signal problem |
| U7-1 | Copy cartridge belt drive problem |
| U9-3 | Exposure lamp problem |
| U9-4 | Toner motor |
| U9-5 | Problem in warm up |
Xerox 5312, 5313, 5314
| Код ошибки | Описание |
|---|---|
| C1 | Upper paper feed problem. Did not reach feed sensor |
| C2 | Lower paper feed problem. Did not reach feed sensor |
| E1 | Exit jam. Paper did not reach exit sensor |
| E3 | Exit jam. Paper still on exit sensor |
| J1 | Add toner |
| J3 | Copy cartridge (drum unit) not installed |
| J7 | Copy cartridge (drum unit) must be replaced |
| J8 | Copy cartridge (drum unit) problem |
| L6 | Problem with an accessory. Installed but not initialized |
| U1 | Drive problem. Main motor, gear etc. |
| U2 | Scan problem |
| U3 | Main board dip switches wrong. Lens drive problem |
| U4 | Fuser problem. Heat lamp, thermal switch, overheat, thermistor. |
| U6 | EPROM error |
| U8 | Auto exposure sensor. No exposure lamp or weak lamp |
Xerox 5318, 5320, 5322
| Code | Description |
|---|---|
| A1-11 | Original ready switch |
| A1-12 | Feed sensor |
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF |
| A1-21 | Original ready switch and document registration sensor or both the document feed sensor and document registration sensor |
| A1-22 | ADF registration sensor |
| A1-23 | Original did not reach ADF registration sensor quickly enough |
| A1-24 | ADF sensor stuck down too long |
| A1-25 | ADF sensor actuated at the wrong time during single sheet feed |
| A1-26 | ADF sensor not actuated quickly enough in sheet feed mode |
| A1-31 | In reverse, ADF sensor is not actuated soon enough |
| A1-32 | In reverse, ADF sensor is actuated too long |
| A2 | ADF exit problems |
| A2-1 | Original ready sensor and ADF exit switch are actuated or ADF feed in sensor and ADF exit switch are both actuated |
| A2-2 | ADF exit switch |
| A2-3 | ADF exit switch is not actuated on time |
| A3 | Irregular size documents |
| A3-1 | Wrong size original sensed in 1:1 mode |
| A3-2 | Wrong size original sensed in the 2:1 mode |
| A5 | ADF interlock |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset. |
| A6-1 | Reset original |
| A6-2 | Reset sheet feeder |
| A7 | Document cover interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C1-2 | Paper feed problem in tray 1 |
| C1-3 | Paper does not reach registration |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C3-1 | Paper feed problem from tray 3 |
| C3-2 | Paper feed problem from tray 3 |
| C3-3 | Paper feed problem from tray 1 |
| C6-1 | Duplex paper feed problem |
| C6-2 | Duplex and/or tray 1 paper feed problem |
| C6-3 | Paper feed problem from tray 1 |
| C7-1 | Paper feed problem from HCF |
| C7-2 | Paper feed problem from HCF on tray 1 |
| C7-3 | Paper feed problem from tray 1 |
| C8 | Paper stays in tray or duplex or HCF |
| C8-1 | Paper on tray 1 feed sensor |
| C8-2 | Paper on tray 2 feed sensor |
| C8-3 | Paper on tray 3 feed sensor |
| C8-4 | Paper on HCF feed sensor |
| C8-5 | Paper in duplex section |
| C9 | Bypass feed problem |
| C9-3 | Paper from bypass did not reach registration sensor quickly enough |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else. |
| E3-30 to E4-14 | Exit jam |
| E3-30 to E3-35 | Exit switch actuated too long |
| E3-6 | Exit jam |
| E3-6 | Paper on exit switch |
| E4-10 to E4-14 | Inverter sensor not actuated. |
| E4-10 to E4-45 | Paper did not reach inverter switch soon enough |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Paper on inverter switch |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2 | Duplex inverter interlock |
| E7-3 | Duplex interlock |
| E8-10 to E8-15 | Paper on duplex feed sensor is not actuated soon enough |
| E8-6 | Paper in duplex |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Paper did not reach sorter |
| F1-2 | Paper stayed on sorter feed sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| H2-1 | Communication problem between main board and duplex board |
| H2-2 | Side guard sensor problem |
| H3-1 | Communication problem between main board and HCF |
| H3-2 | Upper limit sensor problem on HCF |
| H6-1 | ADF size sensor |
| H6-2 | ADF nudgeer sensor |
| H6-3 | Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies have been run without changing toner |
| J1 | Black toner is empty, but 100 copies have been run without changing toner |
| J3 | Replace copy cartridge |
| J3 | No copy cartridge (drum unit) |
| J7 | Copy cartrige must be replaced |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM must be changed |
| L6 | Auditron or other counter problem |
| L6 | Key counter not installed |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 | Scan home problem |
| U2-1 to U2-4 | Scan home sensor |
| U2-2 | Scan home problem or optics problem |
| U2-3, U2-4 | Scan home problem |
| U3-1 | Lens sensor problem |
| U4-1 | Fuser thermistor open |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3 | Sorter bin home switch |
| U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 | Exposure lamp problem |
| U8-2 | Communication problem main board and exposure board |
| U8-3 | Exposure lamp or exposure lamp board problem |
| U8-4 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
Xerox 5328
| Code | Description |
|---|---|
| A1 | Document in ADF |
| A1-8 | Main board received reset signal |
| A2 | ADF jams |
| A6 | ADF registration jam |
| A7 | ADF interlock |
| A9 | Tray 1 jam |
| C1 | Tray 2 jam |
| C2 | Tray 3 jam |
| C3 | Bypass feed jams |
| C4 | Machine has reset |
| E1 | Jam |
| E1-5 | Clamshell interlock |
| E1-6 | Right side interlock |
| E1-7 | Two tray interlock, or duplex interlock |
| E1-8 | Sorter interlock |
| E1-9 | Copy cartridge interlock |
| E1 or E1-0 | Registration jam |
| E2 | Reset signal happened |
| E3 | Jam in transfer area |
| E4 | Exit jam |
| E4-0 | Exit jam |
| E4-5 | Clamshell interlock |
| E4-6 | Right side interlock |
| E4-7 | Two tray interlock |
| E4-8 | Sorter interlock |
| E4-9 | Copy cartridge interlock |
| E5 | Clamshell interlock |
| E6 | Right side interlock |
| E9 | Copy cartridge interlock |
| F3-1 | Sorter bin home switch |
| F3-2 | Sorter cam switch |
| F3-3 | Sorter cam switch |
| F5 | Sorter interlock |
| J1-1 | Add toner |
| J1-2 | Temporary low toner signal |
| J2-1, J2-2 | Replace copy cartridge |
| J5, J6 | ADF to machine communications problem |
| L2 | 2000 copies left on cartridge |
| L3 | ADF to machine communications problem |
| L4 | (flashing) 1000 copier left on fuser web |
| L6 | Auditron or other counter problem |
| LL | Main board. Try simulation 1.1 to initialize |
| rc | Wrong operation panel installed |
| rr | Bad EPROM on main board. Try 1.1 |
| U0 | Main board |
| U2 | Scan problem |
| U2-1 | Scan home |
| U2-2 | Scan home or scan encoder |
| U2-4 | Scan home or scan dual page sensor |
| U2-7 | Scan home |
| U4-1 | Fuser problem. Long warm up |
| U4-2 | Low fuser temperature after warm up |
| U4-3 | High fuser temperature |
| U4-4 | Open fuser thermistor |
| U4-6 | Replace fuser web. |
| U4-7 | Thermistor signal problem |
| U7-1 | Copy cartridge belt drive problem |
| U9-3 | Exposure lamp problem |
| U9-4 | Toner motor |
| U9-5 | Problem in warm-up |
Xerox 5330
| Code | Description |
|---|---|
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF. |
| A2 | ADF exit problems |
| A3 | Irregular size documents |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset. |
| A7 | Platen interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C6-1, C6-2 | Jams related to duplex |
| C6-3 | Registration sensor, re tray 1 |
| C7-1, C7-2 | HCF feed problems |
| C7-3 | Tray 1 feed problem |
| C8 | Paper stays in tray or duplex or HCF |
| C9 | Bypass feed problem |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else. |
| E3-30 to E4-14 | Exit jam |
| E3-6 | Exit jam |
| E4-10 to E4-14 | Inverter sensor not actuated. |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2, E7-3 | Duplex interlock |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Sorter entry sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| J1 | Add toner |
| J3 | Replace copy cartridge |
| J7 | Replace copy cartridge |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM |
| L6 | Auditron or other counter problem |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 to U2-4 | Scan home sensor |
| U3-1 | Lens sensor |
| U4-1 | Open fuser thermistor |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3 | Sorter bin home switch |
| U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
Xerox 5340, 5343
| Code | Description |
|---|---|
| 00-009; 030 to 033 | A door was opened while paper was being fed |
| 00-047 | Paper in duplex |
| 00-1 | Auditron |
| 00-2 | Diagnostic error |
| 00-3 | Faults error |
| 00-4 | Ric error |
| 00-5 | Job manager system error |
| 00-6 | LLM interface |
| 00-7 | Standby error |
| 00-8 | Communications error |
| 00-9 | Xerographic error |
| 01-300 | Front interlock |
| 01-310 | Right upper interlock |
| 01-315 | Left upper interlock |
| 01-320 | Left lower interlock |
| 01-325 | Fuser interlock |
| 02-910 | Key counter missing |
| 02-920 | Wrong combination of accessories |
| 03-321, 322, 326, 327 | LLM to ISIL communications problems |
| 03-328 | IOT communications problem with duplex or tray 4 |
| 03-330 | IOT communications problems with HCF |
| 03-335, 03-336 | LLM communications problems with edit |
| 03-340 | NVM memory |
| 03-341, 03-347 | Communications problems between IOT and sorter |
| 03-350, 03-354 | Communications problem with LLM and user interface |
| 03-363, 03-364 | Communications problem between LLM & optics |
| 03-370, 03-373 | Communications problem between LLM & DADF |
| 03-380, 384 | |
| 03-416, 03-422 | RAM memory problem |
| 03-424, 426 | NVM memory problem |
| 03-430, 432 | Billing problem |
| 03-439 | GRAIB communications problem |
| 03-440 | RIC communications problem |
| 03-441 | RIC NVM problem |
| 03-442 | Modem |
| 03-443, 03-458 | RIC problems |
| 03-460 | Serial communications processor problem |
| 04-300 | Main motor or drive problem |
| 05-100, 05-108 | DADF registration sensor |
| 05-110 | DADF exit sensor |
| 05-115, 120 | DADF jams |
| 05-305 | DADF document drive |
| 05-310, 312 | DADF document sensor |
| 05-316 | DADF registration sensor jam |
| 05-325 | DADF exit sensor |
| 05-335, 341, 345 | DADF interlock switches |
| 06-300, 06-310 | Scan problems |
| 06-315 | Scan drive |
| 06-320A, 320B, 320C, 325 | Scan problem |
| 06-330 | Lens drive |
| 06-340 | Exposure control problem |
| 06-342 | LLM CPU problem |
| 06-344, 06-350 | Exposure cvontrol problem |
| 06-352 | IOT CPU problem |
| 07-300, 315, 330, 345 | Tray faults |
| 07-360, 07-370 | HCF problems |
| 07-375, 380A, 380B | Duplex problems |
| 08-100, 08-110 | Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1 |
| 08-115, 08-162 | Feed problem. Lead edge of copy paper is late getting to registration sensor |
| 08-165 | Paper jam at registration sensor |
| 08-310, 08-370 | Paper at a sensor when power is turned on |
| 08-330 | DADF nudger sensor |
| 08-380 | Registration side to side problem with home position |
| 08-390 | Nip |
| 09-300 | Copy cartridge finished (drum unit) |
| 09-310 | Add black toner Add color toner |
| 09-320 | Add color toner |
| 09-330 | Wrong copy cartridge (wrong drum unit) |
| 09-340 | Drum cartridge not installed properly |
| 09-350 | Waste toner full |
| 100 | A fault has occurred |
| 10-100 | Exit jam |
| 10-105 | Exit jam |
| 10-110 | Vertical sensor jam |
| 10-120, 122, 125 | Duplex jam |
| 10-150, 155 | Too much or not enough paper in duplex tray |
| 10-300 | Fuser thermistor |
| 10-302 | Low fuser temperature |
| 10-304 | Bad fuser temp |
| 10-308 | High fuser temperature or open thermistor |
| 10-310 | High fuser temperature |
| 10-312 | Fuser not up to temperature after energy save |
| 10-314 | Fuser problem |
| 10-320 | Fuser web finished |
| 10-330, 335, 340 | Exit switch, vertical sensor switch actuated when power is turned on |
| 11-100, 11-116 | Sorter jam |
| 11-150, 11-176 | Sorter auto stapler jam |
| 11-310, 314, 316 | Sorter interlock |
| 11-325A, B, C, D, E, F, G | Sorter index |
| 11-352, 354, 356 | Sorter auto stapler interlocks |
| 11-365A, B, C, D, E | Sorter auto stapler bin |
| 11-370, 371, 372A, 373A, 373B, 374 | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 11-385A, 385B, 390A,B,C,D,E, 396A | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 301 | Fuser web must be replaced |
| 302 | Copy cartridge (drum unit) must be replaced |
| 501 | Tray 1 must be rebuilt |
| 502 | Tray 2 must be rebuilt |
| 503 | Tray 3 must be rebuilt |
| 504 | Tray 4 must be rebuilt |
| 505 | HCF must be rebuilt |
| 506 | Bypass must be rebuilt |
| 507 | Duplex unit must be rebuilt |
| 508 | Replace black developer |
| 509 | Replace red developer |
| 510 | Replace green developer |
| 512 | Replace brown developer |
| 513 | Copy cartridge (drum unit) will need replacing soon |
| 514 | Fuser web will need replacing soon |
| 515 | DADF belt should be replaced |
| 516 | DADF feed rollers should be replaced |
| 517 | Replace exposure lamp |
| 518 | Replace suction filter |
| 519 | Replace ozone filter |
| 520 | Replace optics filter |
| 521 | Replace particle filter |
| 522 | Replace upper fuser roller |
| 523 | Replace fuser pawls |
| 524 | Replace pressure roller |
| 525 | Replace pressure roller pawls |
| 900-905 | Key operator calls |
Xerox 5345
| Код ошибки | Описание |
|---|---|
| 01-01 | Frequency monitoring and zero cross problem |
| 01-02 | Interlock |
| 01-03 | AC power problem |
| 01-04 | Finisher interlock |
| 01-05 | 24v problem |
| 03-01 | Optics to main board communication problem |
| 03-02 | Software reset problem |
| 03-03 | Could be punched holes in the lead edge of the original |
| 03-04 | Software problem |
| 03-06 | Low battery |
| 03-07 | NVM not initialized or is missing or defective |
| 03-17 | Communication problem between main board and finisher board |
| 03-18 | Initializes one NVM counter to agree to others |
| 03-19 | All three NVM counter to agree with others |
| 03-20 | Main board/interface board problems |
| 03-21 | Problem with RIC NVM |
| 03-22 | RIC modem problem |
| 03-23 | RIC real time clock failure. |
| 03-25 | RIC NVM problem or not initialized |
| 03-27 | NVM problem |
| 03-28 | Watchdog software problem |
| 03-29 | Microprocessor crystal not at correct frequency |
| 03-30 | No software response from finisher after 20 seconds have elapsed |
| 06-01 | Lens did not reach 1.1 position |
| 06-02 | 1/2 rate scanner problem |
| 06-03 | Scan home problem |
| 06-04 | Scan home problem |
| 06-05 | Scan home problem |
| 06-06 | Scan encoder |
| 06-07 | Scan encoder |
| 06-08 | Scan drive boost |
| 06-09 | Scan encoder |
| 06-11 | Scan encoder pulse phases |
| 06-12 | Insufficient scan damping |
| 07-01 | Duplex tray not home during duplexing |
| 07-02 | Tray 2 not home when selected |
| 07-13 | Tray 2 height sensor problem |
| 07-15 | Tray 2 empty |
| 07-16 | Tray 1 door open |
| 07-18 | Tray 1 stack sensor |
| 07-22 | Tray 1 empty |
| 07-26 | Tray 1 bypass switch actuated too long |
| 07-27 | Tray 1 bypass switch deactuated too early |
| 07-30 | Paper in duplex |
| 07-31 | Paper in duplex |
| 07-32 | Duplex tray empty, when paper should be there |
| 08-10 | Paper did not reach tray 2 input tray sensor |
| 08-11 | Paper did not reach duplex input sensor |
| 08-12 | Paper did not reach tray 1 |
| 08-14 | Paper did not leave tray 2 input sensor quickly enough |
| 08-18 | Trail edge did not reach tray 2 input sensor quickly enough |
| 08-19 | Trail edge did not reach tray 1 input sensor quickly enough |
| 08-20 | Paper in duplex |
| 08-21 | Paper in tray 2 input |
| 08-22 | Paper in tray 2 or duplex at wrong time |
| 08-23 | Paper at tray 1 input at wrong time |
| 08-24 | Paper in tray 1 at wrong time |
| 08-28 | Upper and lower nips problem |
| 09-08 | Low toner condition |
| 09-12 | Drum signals are out of range |
| 09-13 | Unstable drum patch readings |
| 09-15 | Patch is too dark |
| 09-16 | Patch is too light |
| 09-17 | Open toner container access cover |
| 09-18 | Low toner level |
| 09-21 | Low toner sensor disconnected |
| 09-22 | Low toner condition, even after machine has been theoretically, adding toner |
| 10-02 | Low fuser temperature |
| 10-03 | High fuser temperature |
| 10-06 | Paper did not reach out put switch |
| 10-07 | Paper stayed on output switch |
| 10-10 | Paper did not reach decurler sensor |
| 10-11 | Paper did not reach decurler sensor |
| 10-12 | Paper on decurler sensor |
| 10-13 | Paper did not reach duplex entry sensor in time |
| 10-14 | Paper did not reach duplex entry sensor in time |
| 10-15 | Paper on entry sensor at wrong time |
| 10-17 | Fuser temperature is too high and fuser relay has deactuated |
| 12-01 | Paper at finisher input sensor |
| 12-02 | Paper did not reach finisher |
| 12-03 | Paper reached finisher too soon |
| 12-05 | Paper at stapler |
| 12-06 | Paper at stapler |
| 12-07 | Paper did not reach stapler |
| 12-08 | Paper did not reach stapler |
| 12-10 | Complied motor not working properly |
| 12-15 | Eject motor problem and/or eject encoder |
| 12-20 | Stacker motor problem |
| 12-21 | Stacker interlock |
| 12-22 | Stacker bottom sensor |
| 12-23 | Stacker bottom sensor |
| 12-24 | Stacker bottom sensor senses full |
| 12-25 | Stack height sensor |
| 12-26 | Stack height sensor |
| 12-27 | Stack height sensor |
| 12-30 | Offset home sensor |
| 12-31 | Offset home sensor |
| 12-32 | OCT switch |
| 12-35 | Eject nip carriage |
| 12-36 | Eject cam interlock |
| 12-37 | Eject nip carriage open timing |
| 12-38 | Eject cam interlock |
| 12-40 | Tamper motor |
| 12-41 | Tamper home problem |
| 12-42 | Tamper home sensor |
| 12-43 | Staple load sensor |
| 12-44 | Tamper home sensor |
| 12-45 | Tamper home sensor |
| 12-50 | Low on staples |
| 12-51 | Stapler home sensor |
| 12-52 | Stapler home sensor |
| 12-53 | Eject cam interlock |
| 33-37 | Too few documents |
| 55-01 | RDH interlock switch open during use |
| 55-04 | Paper on bypass sensor |
| 55-05 | Paper at vacuum timing sensor |
| 55-06 | Paper on output sensor |
| 55-10 | No paper reached S31 |
| 55-20 | Paper did not leave S31 at correct time |
| 55-24 | Set counter arm problem |
| 55-25 | Documents in input tray not detected |
| 55-27 | Lead edge did not reach S35 at correct time |
| 55-2955-30 | Trail edge did not reach S35 at correct time |
| 55-31 | S32, ADF registration sensor did not see paper at correct time |
| 55-32 | S32 did not see trail edge at correct time |
| 55-33 | S36 One too many documents |
| 55-36 | One too many documents |
| 55-39 | Hole count problem on document feeder belt |
| 55-40 | Document belt travel problem |
| 55-41 | Document belt mistracking or skewing |
| 55-45 | Paper at inverter sensor |
| 55-47 | Inverter sensor did not see paper lead edge at correct time |
| 55-49 | More than 50 sheets in input tray |
| 55-50 | Right side interlock |
| 55-51 | Left side interlock |
| 55-55 | Document on glass |
| 93-93 | NVM has to be initialized after new software installed |
Xerox 5350, 5352
| Code | Description |
|---|---|
| 00-009, 030, 031, 032, 033 | A door was opened while paper was being fed |
| 00-047 | Paper in duplex |
| 00-1 | Auditron |
| 00-2 | Diagnostic error |
| 00-3 | Faults error |
| 00-4 | Ric error |
| 00-5 | Job manager system error |
| 00-6 | LLM interface |
| 00-7 | Standby error |
| 00-8 | Communications error |
| 00-9 | Xerographic error |
| 01-300 | Front interlock |
| 01-310 | Right upper interlock |
| 01-315 | Left upper interlock |
| 01-320 | Left lower interlock |
| 01-325 | Fuser interlock |
| 02-910 | Key counter missing |
| 02-920 | Wrong combination of accessories |
| 03-321, 322, 326, 327 | LLM to ISIL communications problems |
| 03-328 | IOT communications problem with duplex or tray 4 |
| 03-330 | IOT communications problems with HCF |
| 03-335, 336 | LLM communications problems with edit |
| 03-340 | NVM memory |
| 03-341-347 | Communications problems between IOT and sorter |
| 03-350-354 | Communications problem with LLM and user interface |
| 03-363, 364 | Communications problem between LLM & optics |
| 03-370-03-373 | Communications problem between LLM & DADF |
| 03-380, 384 | |
| 03-416-422 | RAM memory problem |
| 03-424, 426 | NVM memory problem |
| 03-430, 432 | Billing problem |
| 03-439 | GRAIB communications problem |
| 03-440 | RIC communications problem |
| 03-441 | RIC NVM problem |
| 03-442 | Modem |
| 03-443-458 | RIC problems |
| 03-460 | Serial communications processor problem |
| 04-300 | Main motor or drive problem |
| 05-100-108 | DADF registration sensor |
| 05-110 | DADF exit sensor |
| 05-115, 120 | DADF jams |
| 05-305 | DADF document drive |
| 05-310, 312 | DADF document sensor |
| 05-316 | DADF registration sensor jam |
| 05-325 | DADF exit sensor |
| 05-335, 341, 345 | DADF interlock switches |
| 06-300-310 | Scan problems |
| 06-315 | Scan drive |
| 06-320A, 320B, 320C, 325 | Scan problem |
| 06-330 | Lens drive |
| 06-340 | Exposure control problem |
| 06-342 | LLM CPU problem |
| 06-344-350 | Exposure cvontrol problem |
| 06-352 | IOT CPU problem |
| 07-300, 315, 330, 345 | Tray faults |
| 07-360-370 | HCF problems |
| 07-375, 380A, 380B | Duplex problems |
| 08-100-110 | Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1 |
| 08-115-162 | Feed problem. Lead edge of copy paper is late getting to registration sensor |
| 08-165 | Paper jam at registration sensor |
| 08-310-370 | Paper at a sensor when power is turned on |
| 08-330 | DADF nudger sensor |
| 08-380 | Registration side to side problem with home position |
| 08-390 | Nip |
| 09-300 | Copy cartridge finished (drum unit) |
| 09-310 | Add black toner Add color toner |
| 09-320 | Add color toner |
| 09-330 | Wrong copy cartridge (wrong drum unit) |
| 09-340 | Drum cartridge not installed properly |
| 09-350 | Waste toner full |
| 100 | A fault has occurred |
| 10-100 | Exit jam |
| 10-105 | Exit jam |
| 10-110 | Vertical sensor jam |
| 10-120, 122, 125 | Duplex jam |
| 10-150, 155 | Too much or not enough paper in duplex tray |
| 10-300 | Fuser thermistor |
| 10-302 | Low fuser temperature |
| 10-304 | Bad fuser temp |
| 10-308 | High fuser temperature or open thermistor |
| 10-310 | High fuser temperature |
| 10-312 | Fuser not up to temperature after energy save |
| 10-314 | Fuser problem |
| 10-320 | Fuser web finished |
| 10-330, 335, 340 | Exit switch, vertical sensor switch actuated when power is turned on |
| 11-100-116 | Sorter jam |
| 11-150-176 | Sorter auto stapler jam |
| 11-310, 314, 316 | Sorter interlock |
| 11-325A,B,C,D,E,F,G | Sorter index |
| 11-352, 354, 356 | Sorter auto stapler interlocks |
| 11-365A,B,C,D,E | Sorter auto stapler bin |
| 11-370,371,372A,373A,373B,374 | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 11-385A,385B,390A,B,C,D,E,396A | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 301 | Fuser web must be replaced |
| 302 | Copy cartridge (drum unit) must be replaced |
| 501 | Tray 1 must be rebuilt |
| 502 | Tray 2 must be rebuilt |
| 503 | Tray 3 must be rebuilt |
| 504 | Tray 4 must be rebuilt |
| 505 | HCF must be rebuilt |
| 506 | Bypass must be rebuilt |
| 507 | Duplex unit must be rebuilt |
| 508 | Replace black developer |
| 509 | Replace red developer |
| 510 | Replace green developer |
| 512 | Replace brown developer |
| 513 | Copy cartridge (drum unit) will need replacing soon |
| 514 | Fuser web will need replacing soon |
| 515 | DADF belt should be replaced |
| 516 | DADF feed rollers should be replaced |
| 517 | Replace exposure lamp |
| 518 | Replace suction filter |
| 519 | Replace ozone filter |
| 520 | Replace optics filter |
| 521 | Replace particle filter |
| 522 | Replace upper fuser roller |
| 523 | Replace fuser pawls |
| 524 | Replace pressure roller |
| 525 | Replace pressure roller pawls |
| 900-905 | Key operator calls |
Xerox 5355
| Код ошибки | Описание |
|---|---|
| 01-01 | Frequency monitoring and zero cross problem |
| 01-02 | Interlock |
| 01-03 | AC power problem |
| 01-04 | Finisher interlock |
| 01-05 | 24v problem |
| 03-01 | Optics to main board communication problem |
| 03-02 | Software reset problem |
| 03-03 | Could be punched holes in the lead edge of the original |
| 03-04 | Software problem |
| 03-06 | Low battery |
| 03-07 | NVM not initialized or is missing or defective |
| 03-17 | Communication problem between main board and finisher board |
| 03-18 | Initializes one NVM counter to agree to others |
| 03-19 | All three NVM counter to agree with others |
| 03-20 | Main board/interface board problems |
| 03-21 | Problem with RIC NVM |
| 03-22 | RIC modem problem |
| 03-23 | RIC real time clock failure. |
| 03-25 | RIC NVM problem or not initialized |
| 03-27 | NVM problem |
| 03-28 | Watchdog software problem |
| 03-29 | Microprocessor crystal not at correct frequency |
| 03-30 | No software response from finisher after 20 seconds have elapsed |
| 06-01 | Lens did not reach 1.1 position |
| 06-02 | 1/2 rate scanner problem |
| 06-03 | Scan home problem |
| 06-04 | Scan home problem |
| 06-05 | Scan home problem |
| 06-06 | Scan encoder |
| 06-07 | Scan encoder |
| 06-08 | Scan drive boost |
| 06-09 | Scan encoder |
| 06-11 | Scan encoder pulse phases |
| 06-12 | Insufficient scan damping |
| 07-01 | Duplex tray not home during duplexing |
| 07-02 | Tray 2 not home when selected |
| 07-13 | Tray 2 height sensor problem |
| 07-15 | Tray 2 empty |
| 07-16 | Tray 1 door open |
| 07-18 | Tray 1 stack sensor |
| 07-22 | Tray 1 empty |
| 07-26 | Tray 1 bypass switch actuated too long |
| 07-27 | Tray 1 bypass switch deactuated too early |
| 07-30 | Paper in duplex |
| 07-31 | Paper in duplex |
| 07-32 | Duplex tray empty, when paper should be there |
| 08-10 | Paper did not reach tray 2 input tray sensor |
| 08-11 | Paper did not reach duplex input sensor |
| 08-12 | Paper did not reach tray 1 |
| 08-14 | Paper did not leave tray 2 input sensor quickly enough |
| 08-18 | Trail edge did not reach tray 2 input sensor quickly enough |
| 08-19 | Trail edge did not reach tray 1 input sensor quickly enough |
| 08-20 | Paper in duplex |
| 08-21 | Paper in tray 2 input |
| 08-22 | Paper in tray 2 or duplex at wrong time |
| 08-23 | Paper at tray 1 input at wrong time |
| 08-24 | Paper in tray 1 at wrong time |
| 08-28 | Upper and lower nips problem |
| 09-08 | Low toner condition |
| 09-12 | Drum signals are out of range |
| 09-13 | Unstable drum patch readings |
| 09-15 | Patch is too dark |
| 09-16 | Patch is too light |
| 09-17 | Open toner container access cover |
| 09-18 | Low toner level |
| 09-21 | Low toner sensor disconnected |
| 09-22 | Low toner condition, even after machine has been theoretically, adding toner |
| 10-02 | Low fuser temperature |
| 10-03 | High fuser temperature |
| 10-06 | Paper did not reach out put switch |
| 10-07 | Paper stayed on output switch |
| 10-10 | Paper did not reach decurler sensor |
| 10-11 | Paper did not reach decurler sensor |
| 10-12 | Paper on decurler sensor |
| 10-13 | Paper did not reach duplex entry sensor in time |
| 10-14 | Paper did not reach duplex entry sensor in time |
| 10-15 | Paper on entry sensor at wrong time |
| 10-17 | Fuser temperature is too high and fuser relay has deactuated |
| 12-01 | Paper at finisher input sensor |
| 12-02 | Paper did not reach finisher |
| 12-03 | Paper reached finisher too soon |
| 12-05 | Paper at stapler |
| 12-06 | Paper at stapler |
| 12-07 | Paper did not reach stapler |
| 12-08 | Paper did not reach stapler |
| 12-10 | Complied motor not working properly |
| 12-15 | Eject motor problem and/or eject encoder |
| 12-20 | Stacker motor problem |
| 12-21 | Stacker interlock |
| 12-22 | Stacker bottom sensor |
| 12-23 | Stacker bottom sensor |
| 12-24 | Stacker bottom sensor senses full |
| 12-25 | Stack height sensor |
| 12-26 | Stack height sensor |
| 12-27 | Stack height sensor |
| 12-30 | Offset home sensor |
| 12-31 | Offset home sensor |
| 12-32 | OCT switch |
| 12-35 | Eject nip carriage |
| 12-36 | Eject cam interlock |
| 12-37 | Eject nip carriage open timing |
| 12-38 | Eject cam interlock |
| 12-40 | Tamper motor |
| 12-41 | Tamper home problem |
| 12-42 | Tamper home sensor |
| 12-43 | Staple load sensor |
| 12-44 | Tamper home sensor |
| 12-45 | Tamper home sensor |
| 12-50 | Low on staples |
| 12-51 | Stapler home sensor |
| 12-52 | Stapler home sensor |
| 12-53 | Eject cam interlock |
| 33-37 | Too few documents |
| 55-01 | rdh interlock switch open during use |
| 55-04 | Paper on bypass sensor |
| 55-05 | Paper at vacuum timing sensor |
| 55-06 | Paper on output sensor |
| 55-10 | No paper reached S31 |
| 55-20 | Paper did not leave S31 at correct time |
| 55-24 | Set counter arm problem |
| 55-25 | Documents in input tray not detected |
| 55-27 | Lead edge did not reach S35 at correct time |
| 55-2955-30 | Trail edge did not reach S35 at correct time |
| 55-31 | S32, ADF registration sensor did not see paper at correct time |
| 55-32 | S32 did not see trail edge at correct time |
| 55-33 | S36 One too many documents |
| 55-36 | One too many documents |
| 55-39 | Hole count problem on document feeder belt |
| 55-40 | Document belt travel problem |
| 55-41 | Document belt mistracking or skewing |
| 55-45 | Paper at inverter sensor |
| 55-47 | Inverter sensor did not see paper lead edge at correct time |
| 55-49 | More than 50 sheets in input tray |
| 55-50 | Right side interlock |
| 55-51 | Left side interlock |
| 55-55 | Document on glass |
| 93-93 | NVM has to be initialized after new software installed |
Xerox XC520, 540, 560, 580
| Код ошибки | Описание |
|---|---|
| H2 | Fuser thermistor |
| H3 | Fuser temperature too high. Must be reset in diagnostics |
| H4 | Fuser temperature too low. Must be reset in diagnostics |
| L3 | Scan problem |
| L4 | Min motor drive problem |
| L8 | Exposure lamp not lightning or not enough light reaching auto exposure sensor |
| P | Paper did not feed |
Xerox 5622
| Code | Description |
|---|---|
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF |
| A2 | ADF exit problems |
| A3 | Irregular size documents |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset |
| A7 | Platen interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C6-1, C6-2 | Jams related to duplex |
| C6-3 | Registration sensor, re tray 1 |
| C7-1, C7-2 | HCF feed problems |
| C7-3 | Tray 1 feed problem |
| C8 | Paper stays in tray or duplex or HCF |
| C9 | Bypass feed problem |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else |
| E3-30 to E4-14 | Exit jam |
| E3-6 | Exit jam |
| E4-10 to E4-14 | Inverter sensor not actuated |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2, E7-3 | Duplex interlock |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Sorter entry sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| J1 | Add toner |
| J3 | Replace copy cartridge |
| J7 | Replace copy cartridge |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM |
| L6 | Auditron or other counter problem |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 to U2-4 | Scan home sensor |
| U3-1 | Lens sensor |
| U4-1 | Open fuser thermistor |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3, U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
062-277 DADF Communication Fail RAP
BSD-ON: BSD 3.5 PWB Communications (ESS PWB to DADF)
062-277 Communications cannot be established between the ESS PWB and the DADF PWB.
Procedure
WARNING: Ensure that the electricity to the machine is switched off while performing tasks that do not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause death or injury. Moving parts can cause injury.
1. Switch off, then switch on the machine, GP 10.
2. Check the connections and wiring between the ESS PWB (P/J750) and the DADF PWB (P/J751) for an open circuit, short circuit or poor contact.
3. If the fault persists, install new components as necessary:
• DADF PWB, PL 5.10 Item 11.
• ESS PWB, PL 3.10 Item 6.
**This RAP is from Xerox Service Manual. All brand names and trademarks are their respective owner’s property.**
You may be also interested in below toner and drum chip (CRUM) for Xerox VersaLink C7020, C7025, C7030, C7000.
Toner Chip (For North America and West Europe Region):
• 106R03741 106R03744 106R03743 106R03742
• 106R03757 106R03760 106R03759 106R03758
• 106R03737 106R03740 106R03739 106R03738
Toner Chip (For South America and East Europe Region):
• 106R03749 106R03752 106R03751 106R03750
• 106R03745 106R03748 106R03747 106R03746
• 106R03765 106R03768 106R03767 106R03766
Toner Chip (For Metered Machine):
• 106R03733 106R03736 106R03735 106R03734
Drum Chip:
• 113R00780 113R00782
BSD-ON:
BSD 3.5 — ESS-DADF Communication
Communication cannot be established between the ESS PWB and the DADF PWB.
NOTE: When turning the power OFF, turn OFF the power switch first and then the main power
switch.
Procedure
1.
Turn the power OFF and ON.
2.
Turn the power OFF and check the following:
•
The connectors of the ESS PWB
eign substances, bent connector pins, burns, and improper soldering on the PWB
•
The connection between the IIT PWB
as between the IIT PWB
P/J7502
circuit, and poor contact
•
The connectors of the IIT PWB P/J7501,
J752
for damage, foreign substances, bent connector pins, burns, and improper sol-
dering on the PWB
If no problems are found, replace the following parts in sequence:
•
Reload the machine software
(GP
•
DADF PWB
(PL
51.2)
•
ESS PWB
(PL
35.2)
•
IIT PWB (Switch the EEPROM)
Initial Issue
WorkCentre 5335 Family Service Documentation
P/J390
and the IIT PWB
P/J7192
for damage, for-
P/J7501
and the DADF PWB
P/J751
and the DADF PWB
P/J752
for open circuit, short
P/J7502
and the DADF PWB P/J751,
16).
(PL
1.6)
BUS Updated 12/2011
062-300 Platen Interlock Open RAP
BSD-ON:
BSD 6.7 — Platen Document Sensing
The Platen Interlock is open.
NOTE: When turning the power OFF, turn OFF the power switch first and then the main power
switch.
Procedure
Check the following:
•
The DADF for improper closing.
•
The Platen Close Sensor for failure:
•
The connection between the Platen Close Sensor
as well
open circuit, short circuit, and poor contact
•
The connection between the IIT PWB P/J7192-30 and the ESS PWB P/J390-11 for open
circuit, short circuit, and poor contact
P/
If no problems are found, replace the following parts in sequence:
•
Reload the machine software
•
ESS PWB
(PL
35.2)
•
IIT PWB (Switch the EEPROM)
07/2011
2-775
Component Control
[062-300]
(PL
1.3).
P/J7251
and the IIT PWB
(GP
16).
(PL
1.6)
Status Indicator RAPs
062-277, 062-300
P/J722
for
Решение проблем
Xerox
®
WorkCentre
®
5022/5024 Multifunction Printer
User Guide
13-44
045-313
045-218
061-321
061-325
Произошла ошибка.
Выключите аппарат и снова включите
его после того, как погаснет дисплей.
Если снова появится данное сообщение,
обратитесь в центр технической
поддержки Xerox.
062-277
Ошибка податчика оригиналов.
Выключите аппарат и снова включите
его после того, как погаснет дисплей.
Если снова появится данное сообщение,
обратитесь в центр технической
поддержки Xerox.
062-300
Открыта крышка, когда оригинал
размещается в податчике.
Закройте крышку.
062-311
Произошла ошибка.
Выключите аппарат и снова включите
его после того, как погаснет дисплей.
Если снова появится данное сообщение,
обратитесь в центр технической
поддержки Xerox.
062-360
062-371
062-380
062-386
062-389
062-396
Произошла ошибка.
Выключите аппарат и снова включите
его после того, как погаснет дисплей.
Если снова появится данное сообщение,
обратитесь в центр технической
поддержки Xerox.
071-105
Ошибка левой крышки А или лотка 1.
Извлеките застрявшую бумагу.
См. раздел
072-102
Ошибка крышки В однолоткового модуля
или лотка 2.
Извлеките застрявшую бумагу.
См. раздел
072-105
Застревание за крышкой В однолоткового
модуля.
Извлеките застрявшую бумагу.
См. раздел
072-210
072-212
072-215
Ошибка лотка 2 (однолоткового модуля).
Выключите аппарат и снова включите
его после того, как погаснет дисплей.
Если снова появится данное сообщение,
обратитесь в центр технической
поддержки Xerox.
073-102
Застревание за крышкой С двухлоткового
модуля или лотка 3.
Извлеките застрявшую бумагу.
См. раздел
Код
ошибки
Причина
Устранение
Принесли на ремонт МФУ Xerox WC 6025 с проблемой не переключает режим печати с ч/б на цветной режим. На экране аппарата появилась ошибка 042-372. После диагностики в нашем сервисном центре было выявлена неисправность: муфта редуктора не разблокирует переключатель на редукторе.
Разобрали МФУ, убедились что диагноз неисправности подтвердился
.
Объем работ производимых: Смазка всех трущихся деталей редуктора, замена пружины на муфте переключения режимов на менее жесткую, проверка и электромагнитного реле (одно из реле вышло из строя, демпфер из-за времени стал задерживать рычаг). После вышеуказанных работ аппарат вернулся в строй работающих и начал радовать своих хозяев безотказной работой.