Ws 37469 9 playstation ошибка

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In this guide, we’ll learn what the PlayStation error code WS-37469-9 is and how to fix it!

Like many other gaming platforms, PlayStation provides online gaming and video functionality to its users.

Sadly, error codes appear frequently, interrupting users’ experience and in this guide, we’ll show you how to deal with error code WS-37469-9.

The error “WS-37469-9” comes for many reasons, such as unavailability from the PSN servers, issues with the internet, or outdated firmware.

The solution includes an inspection of the entirety of the console as well as all other concerning factors!

Why Does The PlayStation WS-37469-9 Error Appear?

Most of the time, this error comes when the PlayStation server is down, or you are trying to access the PlayStation store.

But there are many other reasons as well that cause this error. 

Let’s begin with the most common reasons that cause the WS-37469-9 error:

• An issue with the router – Slow or no internet might bring up the error while online
• Outdated Firmware – Lack of compatibility can bring up the WS-37469-9 error
• Unresponsive PlayStation server – PSN servers might be temporarily offline
• Problem with the current account – Banned, suspended, or deactivated PSN account

Next, we will discuss WS-37469-9 ps4 error code solutions.

Let’s jump right in!

To solve the WS-37469-9 error with the PlayStation, we’re going to discuss some working methods that were tested by users in the past.

Let’s jump right into the first solution!

Solution #1 Power Cycle The PlayStation

Most of the time, the PlayStation port is not correctly connected to the PlayStation, thus, there is not enough power income.

This can bring up a variety of errors or randomly turn OFF the console. The power cycle will also restart ALL services which might just solve the error!

To unplug the PlayStation port, follow the steps below:

1. Turn OFF the PlayStation using the controller or the power button.
2. Unplug the PlayStation power cable from the port.
3. Wait for 60 seconds.
4. Plug the power cable back into the PS port.
5. Press the power button to turn ON the console.

Note: Waiting for longer while the console is disconnected always works better!

Solution #2 Inspect Internet Connection

Everything needs an internet connection to get access from its server. The PlayStation needs internet connectivity to connect to the PSN servers, therefore to stream and play online games. 

There are two possibilities. It’s either the PlayStation that’s disconnected or the router’s WiFi.

Hard-Reset The Router:

1. Carefully unplug the Ethernet cable from the router.
2. Wait for at least 2 minutes.
3.  Plug back the Ethernet cable into the blue port of the router.
4.  Wait for the router to come back online.

Reconnect The PlayStation:

1. From the Home Screen, go to Settings.
2. Select Network.
3. Choose Setup Internet Connection.
4. Select your router’s WiFi.
5. Insert the password and choose Easy.

In case you’re using an Ethernet cable from the router to the PlayStation, unplug this end of the cable as well and wait for a couple of moments before reconnecting it back.

Tip: In case your internet is down, share a hotspot from your smartphone and connect the PlayStation to perform a test.

Solution #3 Check PlayStation Network Status

Most of the time, when the servers are under maintenance, the PlayStation does not get access to the server database.

The PlayStation system’s server is typically unavailable when any updates are being installed so you can check the status in a few easy steps.

Open the PSN Network Status Link to check the availability of the servers!

When ALL 5 bullets are colored green, it means that everything is working as it should.

However, when something is in red, there is a high chance that this is why you’re experiencing the WS-37469-9 error so you’ll need to wait for the maintenance to finish.

Note: When everything is online you’ll see a message “All services are up and running”! 

Solution #4 Switch to Another Account

Sometimes the WS-37469-9 error might be related to a suspension related to your PlayStation account.

This is why you’ll need to attempt accessing the services without an account or using an alternative one. 

In order to switch from one user account to another, you can follow the steps below:

1.  Hold down the power button on the PlayStation controller.
2. Choose the “Power” option
3. Select “Switch User”.
4. Switch to another account or create a new one.

Tip: You can also test whether the error will appear as a guest user!

Solution #5 Update PlayStation Firmware

Every time a new update is released by PlayStation, the software on every console that is connected to the internet is automatically updated.

However, there are times when it is impossible to upgrade the PlayStation’s firmware due to a system problem.  

When several updates are missed, all kinds of different errors might start to appear!

In order to update outdated firmware, you can follow the steps below:

1. From the Home Screen, go to Settings.
2. Choose System Software Update.
3. When there is an update available it will automatically start downloading.
4. In case the page says “Up To Date”, jump to the next step.

You can continue using the console while the update is downloading.

However, once the download finishes, the PlayStation would require a restart to complete the upgrade.

Note: The update download takes time, based on the internet speed.

Solution #6 Reset The PlayStation 

The WS-37469-9 error sometimes appears due to incorrect network settings.

The most powerful way to resolve the problem is by performing a factory reset which will erase everything from the console and provide the device with a fresh start.

Here’s how to factory reset the PlayStation in easy steps:

1. Go to the Home Screen of your PlayStation.
2. Go to the Settings.
3. A screen appears, just scroll down until you reach the option “Initialization”.
4. Choose Full and then Initialize.

Note: The reset might take up to 15 minutes, depending on how many games and data there are on the console’s storage.

Solution #7 Adjust The DNS Settings

The reason for the WS-37469-9 error is sometimes related to incorrect DNS settings.

However, users can easily adjust the correct values by following the steps below:

1. In the PlayStation Menu go to Settings > Network > Setup Internet Connection.
2. Choose WiFi or Wired.
3. Connect to the Internet.

From there use the following DNS addresses:

• Primary DNS 208.67.222.222
• Secondary DNS 208.77.220.20

Press Next and set the MTU Settings to Automatic and don’t use a Proxy Server.

Tip: To check whether the new configuration works, press Test Internet Connection.

Solution #8 Restart PlayStation in Safe Mode

Most of the time, many applications are running in the background even if they are not in use.

They make the system work slowly and cause many other issues with the device such as the WS-37469-9 error.  

The best way to test the naked functionality of your PlayStation is by entering Safe Mode!

To start the PlayStation in safe mode, you can follow the steps below:

1. Press and hold the power button for at least 4 seconds until the console is turned OFF.
2. Again hold the power button and release it after 2 beeps.
3. The PlayStation will now start in Safe Mode.
4. Test whether the WS-37469-9 error will now appear.

In case the error is now gone, it means that the WS-37469-9 error appears because of an installed application within the device.

Start deleting apps one by one until the error is gone.

Solution #9 Get Help from the Professionals

If you have followed all the above steps and are still facing the WS-37469-9 error, then you need to get help from PlayStation professionals.

There is an easy way to contact the support team so let’s learn what the options you’ve got are.

1. Go to the PlayStation Support Page to contact the support team.
2. On the contact page, you just have to find your PlayStation model.
3. Then you need to specify your problem.
4. Contact the support team for the WS-37469-9 PS4 error code fix.

If you think your PlayStation needs to be repaired, just go to the PlayStation Repair Page, select your model and book an appointment for professional care.

Quick Recap:

PlayStation WS-37469-9 error appears due to many reasons such as outdated PS firmware, poor internet connection, and due PSN server maintenance. The solution includes resetting the console, testing in Safe Mode, and updating the firmware.

Wrapping Up:

Now that we’ve learned how to remove the PlayStation error code WS-37469-9 in a few easy solutions we will no longer encounter this problem while gaming or watching shows.

The internet connectivity of your PlayStation remains the primary suspect of almost all errors so don’t forget to check whether your internet is intact every time you encounter an issue.

We hope you found this post useful and for more relevant content check our blog!

If you’re struggling with error code WS-37469-9 on your PS4, this guide has got you covered! Learn how to fix this issue step-by-step and get back to enjoying your favorite games in no time. Don’t let error messages slow you down – check out our expert tips now!

Learn all about WS-37469-9 error message ‘Failed to connect to the server’ and see how you can solve it easily.

What Does WS-37469-9 Error Mean on PS4?

The WS-37469-9 error code on PS4 means that the console is unable to establish a connection with the PlayStation Network server. This error can occur due to a variety of reasons, including network connectivity issues, server maintenance, outdated system software, or account-related issues.

For example, some users have reported encountering this error when attempting to access online features such as multiplayer gaming or the PlayStation Store. Others have reported seeing this error when trying to sign in to their PSN account or redeem a code.

In essence, the WS-37469-9 error code is an indication that the PS4 console is unable to establish a connection with the PSN servers, making it difficult or impossible to access online features and services. This error can be frustrating for PS4 users, but there are several troubleshooting steps that can be taken to resolve the issue and get back to enjoying online gaming and other PSN services.

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Why WS-37469-9 Error Occurs on PS4?

As mentioned earlier, the WS-37469-9 error code on PS4 can occur due to various reasons. Here are some of the possible causes based on the context provided:

1. Network connectivity issues: The error can occur if there are problems with the network connection between the PS4 console and the PSN servers. This can be due to a weak or unstable internet connection, network congestion, or network configuration issues.
2. Server maintenance: At times, the PSN servers may undergo maintenance or experience technical issues, causing the error code to appear.
3. Outdated system software: If the PS4 console’s system software is outdated, it may not be able to establish a connection with the PSN servers, resulting in the error code.
4. Account-related issues: If there are issues with the PSN account, such as incorrect login credentials, the error code may appear when attempting to access PSN services.
5. Firewall or router settings: If the firewall or router settings on the network are blocking the PS4’s connection to the PSN servers, the error code may appear.

In summary, the WS-37469-9 error code on PS4 can occur due to a range of causes, including network connectivity issues, server maintenance, outdated system software, account-related issues, or firewall/router settings.

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Based on the causes mentioned earlier, there are several scenarios to consider when attempting to solve the WS-37469-9 error on PS4:

1. Check network connectivity: Ensure that the PS4 console is connected to a stable internet connection and that the network is not congested. Try restarting the router or modem and reconnecting the console to the network.
2. Check for server maintenance: Check if there is any scheduled maintenance or issues with the PSN servers by visiting the official PlayStation website or social media channels.
3. Update system software: Ensure that the PS4 console has the latest system software by checking for updates in the settings menu. If an update is available, download and install it.
4. Check account credentials: Verify that the PSN account credentials, including username and password, are correct. If forgotten, reset the password by following the instructions on the PlayStation website.
5. Check firewall/router settings: Make sure that the firewall or router settings are not blocking the PS4’s connection to the PSN servers. Try disabling the firewall temporarily or port forwarding the PS4 console’s IP address.
6. Contact PlayStation support: If none of the above solutions work, contact PlayStation support for further assistance. They can provide personalized solutions based on the specific issue and help resolve the error code.

In summary, troubleshooting the WS-37469-9 error code on PS4 involves checking network connectivity, server maintenance, updating system software, verifying account credentials, checking firewall/router settings, and contacting PlayStation support if necessary.

Best Solution to Fix WS-37469-9 Error on PlayStation 4

As mentioned earlier, the best solution to fix the WS-37469-9 error on PS4 depends on the specific cause of the issue. However, in most cases, updating the PS4 system software to the latest version can resolve the error. This is because an outdated system software can prevent the console from establishing a connection with the PSN servers. To update the system software on PS4, follow these steps:

1. Go to the PS4 home screen and select “Settings”.
2. Scroll down and select “System Software Update”.
3. If an update is available, select “Update Now”.
4. Follow the on-screen instructions to download and install the update.
5. Once the update is installed, restart the PS4 console and check if the error has been resolved.

If updating the system software does not fix the WS-37469-9 error, try the other solutions mentioned earlier or contact PlayStation support for further assistance.

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How to Prevent Error WS-37469-9 from Happening on PS4 ?

Here are some tips to prevent the WS-37469-9 error from happening on PS4:

1. Keep the system software updated: Make sure to regularly check for and install any updates to the PS4 system software. This can help prevent any compatibility issues that may arise due to outdated software.
2. Ensure a stable internet connection: It’s important to have a stable and reliable internet connection to prevent network connectivity issues that can lead to the WS-37469-9 error. Consider using a wired connection instead of Wi-Fi, and minimize other network activities while using PSN services.
3. Avoid network congestion: Avoid using PSN services during peak hours or when the network is congested. This can help prevent network connectivity issues that can cause the WS-37469-9 error.
4. Check for scheduled maintenance: Before accessing PSN services, check for any scheduled maintenance or issues with the PSN servers. This information can be found on the PlayStation website or social media channels.
5. Verify account information: Ensure that the PSN account information, including username and password, are correct. Keep the login information in a safe place to avoid forgetting or losing them.

By following these tips, PS4 users can prevent the WS-37469-9 error from happening and enjoy uninterrupted access to PSN services.

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Beloved by people all over the world, PlayStation 4 is a great console for playing games, watching videos, and even buying media.

However, the PlayStation 4 is prone to some errors, including the PS4 error WS-37469-9.

If you’ve run into this error, you’re probably wondering what is error WS-37469-9? And how do you fix it?

If so, then you’ve come to the right place! Join us, as we go through all of the solutions for PS4 error WS-37469-9.

What Does Error Code WS-37469-9 Mean? 

First things first, what does error code WS-37469-9 mean?

The answer is actually quite simple. When you see the PS4 error WS 37469-9, it just means that your PlayStation 4 has failed to connect to the PlayStation servers.

This could happen when you’re attempting to play a game online. This could also happen when you’re trying to access PlayStation Store, PlayStation Direct, or PlayStation Video.

Basically, if you’re trying to connect to anything that is hosted on the PlayStation servers, this error could stop you in your tracks.

Is It Possible to Fix the PS4 Error WS 37469-9?

Now that you understand what the PS4 error WS-37469-9 means, you’re probably wondering if it’s possible to fix it.

The good news is that it is very possible to fix it!

However, the exact solution depends on your situation. 

The error could be caused by your internet connection, the PlayStation servers, a software issue, or a hardware issue.

How to Fix Error WS-37469-9 for PlayStation 4

There are five main methods for fixing PS4 error WS-37469-9:

• Restart your router
• Check if the PlayStation servers are working
• Try another account
• Restart the PlayStation 4 in Safe Mode
• Connect with a mobile hotspot

We’ll go over each method in detail below.

Restart Your Router

If you suspect the problem is with your router, turn it off.

Wait for at least five minutes, then turn it back on.

Make sure your PlayStation 4 is connected to the router’s internet connection, and try to access PlayStation’s servers again.

Check If the PlayStation Servers Are Working

If you think the problem is on PlayStation’s end, you should check to see if their servers are working. There are three main ways to do this.

Visit the PlayStation Network Service Status Page

The official way to check if PlayStation’s servers are up is to go to their Network Service Status page. 

On the PlayStation Network Service Status page, you should see five different services:

• Account management
• Gaming and social
• PlayStation Video
• PlayStation Store
• PlayStation Direct

If a service is up and running, there should be a green circle to the left of its name. 

If all of the services are up and running, there should be a green checkmark above the list of services.

If the services you’re trying to connect to don’t have a green circle next to them, then all you can do is wait for PlayStation to fix the issue.

Read the Reports on DownDetector

However, sometimes the PlayStation Network Service Status page shows a service to be up and running when it actually isn’t.

In this case, visiting DownDetector will help you. 

There, you’ll be able to see comments from other PlayStation users who may report similar connection problems. If this is the case, then you can be sure it’s not an issue with your end. 

Scroll through PlayStation’s Twitter

Another way to check if the PlayStation servers are down is to visit PlayStation’s Twitter account. 

Since users can tag PlayStation here, it’s often more quickly updated than the Network Service Status page or DownDetector.

If there are tweets about a PlayStation Network outage, then you can sit back and wait until there are updates on the issue being fixed.

Try Another Account

Sometimes, users find that accessing PlayStation services with a different account fixes the issue – for whatever reason.

To use a different account on the PlayStation from the current account:

• Hold down the PS button on your PlayStation controller.
• Choose Power.
• Click on Switch User.
• On the account selection screen:
  • Sign into another account, or
  • Make a new account and sign into that

Then try to access the PlayStation services and see if the error is gone.

Restart the Playstation 4 in Safe Mode

Next, try restarting your PlayStation 4 in Safe Mode. This should disable any unnecessary software that’s glitching, which may be causing the error code WS-37469-9.

To restart your PlayStation in Safe Mode:

• Hold the power button for 3 seconds to turn off the console.
• Hold the power button again until you hear two beeps.
• Connect the PlayStation controller to the console.
• Press the PS button on the controller.

You should now be in Safe Mode. Try connecting to the PlayStation services and see if the error is gone.

Connect with a Mobile Hotspot

Finally, try connecting to the PlayStation services using a mobile hotspot. Many users have reported that this works for them, although the reason is currently unknown.

To connect with a mobile hotspot, you can follow these steps:

• Connect your PlayStation 4 to a mobile hotspot.
• Connect your PlayStation 4 to your router without disconnecting it from the mobile hotspot.
• Test out the connection and see if the error code WS-37469-9 still shows up.
• If it doesn’t, disconnect from your mobile hotspot.

The downside to this solution is that you’ll have to repeat the process every time you shut down your PlayStation 4 and turn it on again. 

If you don’t want to repeat the process, you’ll simply have to leave your PlayStation on, but this could raise your electricity costs.

What If the PlayStation 4 Error Code WS-37469-9 Still Isn’t Fixed?

If the PS4 error code WS-37469-9 still isn’t fixed after running through all of the steps listed above, then it may be time to get some professional help!

You can get support from PlayStation by going to their Contact page and choosing your PlayStation hardware, then the category your issue falls into.

If you’re sure that your PlayStation needs to be repaired, you can go directly to their Repair page and choose your PlayStation model.

If the worst comes to worst and it cannot be repaired, you may have to buy a new PlayStation 4.

Conclusion

As you can see, there are many different methods for how to fix error WS-37469-9 on the PlayStation 4. Ideally, at least one of the methods will work for you – rather temporarily or permanently. 

However, if none of these work, you should seek professional guidance on how to fix the issue from PlayStation themselves.

We hope this article helped you!