I have tried all the suggestions below and nothing has worked. I can’t install any version of VMWare Horizon Client on Windows 10 x64. I can’t find any port information in the registry. I have disabled the antivirus and installed the latest VisualC++. Nothing works, it still fails. Below is the log file from the latest try. Any other suggestions would be greatly appreciated.
Spoiler
2021-11-27T11:27:32.793-07:00| USBDeviceInstUtil-build-17951390| I0: — VMStopUSBArbSvc(): Stopping USB arbitrator service
2021-11-27T11:27:32.793-07:00| USBDeviceInstUtil-build-17951390| I2: Inst_QueryServiceRunningStatus: Attempting to query service: VMUSBArbService
2021-11-27T11:27:32.793-07:00| USBDeviceInstUtil-build-17951390| I2: Inst_QueryServiceRunningStatus: service status: SERVICE_STOPPED cp=0x00000000
2021-11-27T11:27:32.793-07:00| USBDeviceInstUtil-build-17951390| I0: VMUSBArbService service not running
2021-11-27T11:27:44.885-07:00| USBDeviceInstUtil-build-17951390| I0: — VMPrepDeviceInstall(): Preparing for device driver installation
2021-11-27T11:27:44.885-07:00| USBDeviceInstUtil-build-17951390| I1: MsiUtil_GetPropertyString: Getting Property CustomActionData = C:\Program Files (x86)\Common Files\VMware\USB\DriverCache\
2021-11-27T11:27:44.885-07:00| USBDeviceInstUtil-build-17951390| I0: Installing using drivers in: C:\Program Files (x86)\Common Files\VMware\USB\DriverCache\
2021-11-27T11:27:44.931-07:00| USBDeviceInstUtil-build-17951390| I0: — VMInstallUSB()
2021-11-27T11:27:44.931-07:00| USBDeviceInstUtil-build-17951390| I1: MsiUtil_GetPropertyString: Getting Property CustomActionData = C:\Program Files (x86)\Common Files\VMware\USB\;2;Win8
2021-11-27T11:27:44.931-07:00| USBDeviceInstUtil-build-17951390| I0: Installing USB drivers from: «Win8»
2021-11-27T11:27:44.947-07:00| USBDeviceInstUtil-build-17951390| I0: Loading vnetlib from «C:\Program Files (x86)\Common Files\VMware\USB\vnetlib64.dll» [1c220000]
2021-11-27T11:27:57.950-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem0.inf’
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem1.inf’
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem10.inf’
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem11.inf’
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem12.inf’
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem13.inf’
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem14.inf’
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem15.inf’
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem16.inf’
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.075-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem17.inf’
2021-11-27T11:27:58.091-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.091-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem18.inf’
2021-11-27T11:27:58.091-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.091-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem19.inf’
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem2.inf’
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem20.inf’
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem21.inf’
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem22.inf’
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem23.inf’
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem24.inf’
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem25.inf’
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem26.inf’
2021-11-27T11:27:58.107-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem27.inf’
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem28.inf’
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem29.inf’
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem3.inf’
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem30.inf’
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem31.inf’
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem32.inf’
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.122-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem33.inf’
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem34.inf’
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem35.inf’
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem36.inf’
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem37.inf’
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem38.inf’
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem39.inf’
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem4.inf’
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem5.inf’
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.138-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem6.inf’
2021-11-27T11:27:58.153-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.153-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem7.inf’
2021-11-27T11:27:58.153-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.153-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem8.inf’
2021-11-27T11:27:58.153-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.153-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem9.inf’
2021-11-27T11:27:58.153-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.653-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem0.inf’
2021-11-27T11:27:58.653-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.653-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem1.inf’
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem10.inf’
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem11.inf’
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem12.inf’
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem13.inf’
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem14.inf’
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem15.inf’
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem16.inf’
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem17.inf’
2021-11-27T11:27:58.669-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem18.inf’
2021-11-27T11:27:58.685-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:27:58.685-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem19.inf’
2021-11-27T11:27:58.685-07:00| inst-build-17951390| I1: FindInfFiles: deleting inf: ‘oem19.inf’
2021-11-27T11:28:00.662-07:00| inst-build-17951390| I2: Inst_DeleteInfA: deleted inf using system call
2021-11-27T11:28:00.662-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem2.inf’
2021-11-27T11:28:00.662-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.662-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem20.inf’
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem21.inf’
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem22.inf’
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem23.inf’
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem24.inf’
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem25.inf’
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem26.inf’
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem27.inf’
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.678-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem28.inf’
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem29.inf’
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem3.inf’
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem30.inf’
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem31.inf’
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem32.inf’
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem33.inf’
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem34.inf’
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.693-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem35.inf’
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem36.inf’
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem37.inf’
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem38.inf’
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem39.inf’
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem4.inf’
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem5.inf’
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.709-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem6.inf’
2021-11-27T11:28:00.725-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem7.inf’
2021-11-27T11:28:00.725-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem8.inf’
2021-11-27T11:28:00.725-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.725-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: file matched a filter: ‘oem9.inf’
2021-11-27T11:28:00.725-07:00| inst-build-17951390| I2: Inst_FindInfFilesA: inf file is for a different device class, skipping
2021-11-27T11:28:00.725-07:00| inst-build-17951390| I1: VNLUninstallService: Attempting to uninstall service: vmusb
2021-11-27T11:28:00.725-07:00| inst-build-17951390| I1: VNLUninstallService: Attempting to stop service to be uninstalled
2021-11-27T11:28:00.725-07:00| inst-build-17951390| I2: VNLStopService: Attempting to stop service: ‘vmusb’ [stop dependents = 0]
2021-11-27T11:28:00.725-07:00| inst-build-17951390| E2: VNLStopService: Service ‘vmusb’ could not be opened: ERROR_SERVICE_DOES_NOT_EXIST
2021-11-27T11:28:00.725-07:00| inst-build-17951390| E2: VNLStopService: Service ‘vmusb’ could not be opened: ERROR_SERVICE_DOES_NOT_EXIST
2021-11-27T11:28:00.725-07:00| inst-build-17951390| E2: VNLUninstallService: Service could not be opened: ERROR_SERVICE_DOES_NOT_EXIST
2021-11-27T11:28:00.725-07:00| inst-build-17951390| E2: DeleteKeyChildren: subkey already deleted: SYSTEM\CurrentControlSet\Services\vmusb
2021-11-27T11:28:00.725-07:00| inst-build-17951390| E2: VNLDeleteSystemFile: failed to delete 0x00000002 ‘C:\WINDOWS\system32\drivers\vmusb.sys’
2021-11-27T11:28:00.740-07:00| inst-build-17951390| E2: VNLDeleteSystemFile: failed #3 to delete 0x00000002 ‘C:\WINDOWS\SysWOW64\drivers\vmusb.sys’
2021-11-27T11:28:00.740-07:00| inst-build-17951390| I2: VNLRemoveEventLogFile: instructed to remove: ‘vmusb’ ‘System’
2021-11-27T11:28:00.740-07:00| inst-build-17951390| E2: DeleteKeyChildren: subkey already deleted: SYSTEM\CurrentControlSet\Services\EventLog\System\vmusb
2021-11-27T11:28:00.740-07:00| inst-build-17951390| I2: GetHostOSMajorVersion: Microsoft Windows Version 6.0 (Build 6000)
2021-11-27T11:28:00.740-07:00| USBDeviceInstUtil-build-17951390| I0: INFO: reboot not required
2021-11-27T11:28:00.740-07:00| USBDeviceInstUtil-build-17951390| I0: INFO: Successfully uninstalled any VMware USB instances
2021-11-27T11:28:00.756-07:00| inst-build-17951390| I2: Util_FileExistsW: Found «C:\Program Files\Common Files\VMware\Drivers\vmusb\Win8\vmusb.inf»
2021-11-27T11:28:00.756-07:00| inst-build-17951390| I1: VNL_InstallVmusb: installing USB inf: ‘C:\Program Files\Common Files\VMware\Drivers\vmusb\Win8\vmusb.inf’
2021-11-27T11:28:01.410-07:00| USBDeviceInstUtil-build-17951390| I0: INFO: Successfully installed USB inf file
2021-11-27T11:28:01.410-07:00| USBDeviceInstUtil-build-17951390| I1: Util_FreeLibrary: Freeing library: 471990272
2021-11-27T11:28:01.488-07:00| USBDeviceInstUtil-build-17951390| I0: — VMPrepDeviceInstall(): Preparing for device driver installation
2021-11-27T11:28:01.488-07:00| USBDeviceInstUtil-build-17951390| I1: MsiUtil_GetPropertyString: Getting Property CustomActionData = C:\Program Files (x86)\Common Files\VMware\USB\
2021-11-27T11:28:01.488-07:00| USBDeviceInstUtil-build-17951390| I0: Installing using drivers in: C:\Program Files (x86)\Common Files\VMware\USB\
2021-11-27T11:28:01.535-07:00| USBDeviceInstUtil-build-17951390| I0: — VMInstallHcmon(): Installing hcmon service
2021-11-27T11:28:01.535-07:00| USBDeviceInstUtil-build-17951390| I1: MsiUtil_GetPropertyString: Getting Property CustomActionData = C:\Program Files (x86)\Common Files\VMware\USB\;2;Win7
2021-11-27T11:28:01.535-07:00| USBDeviceInstUtil-build-17951390| I0: Installing HCMON in «C:\Program Files (x86)\Common Files\VMware\USB\»
2021-11-27T11:28:01.535-07:00| USBDeviceInstUtil-build-17951390| I0: Attempting to call function VNL_InstallHcmonInf for service hcmon with 2;Win7 in «C:\Program Files (x86)\Common Files\VMware\USB\»
2021-11-27T11:28:01.551-07:00| USBDeviceInstUtil-build-17951390| I0: Loading vnetlib from «C:\Program Files (x86)\Common Files\VMware\USB\vnetlib64.dll» [1c220000]
2021-11-27T11:28:01.551-07:00| inst-build-17951390| I1: VNLInstallLegacyInf: driverId:hcmon cmd:install hcmoninf args:2;Win7
2021-11-27T11:28:01.551-07:00| inst-build-17951390| I2: Util_FileExistsW: Found «C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.inf»
2021-11-27T11:28:01.673-07:00| inst-build-17951390| I1: LegacyDriverManager::InstallDriver: Determining whether to install the hcmon driver
2021-11-27T11:28:01.674-07:00| inst-build-17951390| I2: LoadSupportFiles: Successfully loaded C:\Program Files (x86)\Common Files\VMware\USB\x64\DIFXAPI.dll
2021-11-27T11:28:01.675-07:00| inst-build-17951390| I2: LoadSupportFiles: Incremented refcount for module DIFXAPI.dll
2021-11-27T11:28:01.678-07:00| inst-build-17951390| I1: DInfo_GetDriverInfoFromInf: Got provider for inf: VMware, Inc.
2021-11-27T11:28:01.678-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: Got catalog file for inf: hcmon.cat
2021-11-27T11:28:01.679-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: Got class name for inf: USB
2021-11-27T11:28:01.679-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: Got date/version for inf: 10/14/2019,8.11.8.0
2021-11-27T11:28:01.748-07:00| inst-build-17951390| I1: DInfo_GetDriverInfoFromInf: verified inf C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.inf signed by Microsoft
2021-11-27T11:28:01.748-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: catalog file: «C:\Program Files\Common Files\VMware\Drivers\hcmon\Win7\hcmon.cat»
2021-11-27T11:28:01.748-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: digital signer: «Microsoft Windows Hardware Compatibility Publisher»
2021-11-27T11:28:01.748-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: digital signer ver: «2:6.1»
2021-11-27T11:28:01.766-07:00| inst-build-17951390| I1: DInfo_GetDriverInfoFromInf: Got provider for inf: VMware, Inc.
2021-11-27T11:28:01.766-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: Got catalog file for inf: hcmon.cat
2021-11-27T11:28:01.766-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: Got class name for inf: USB
2021-11-27T11:28:01.766-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: Got date/version for inf: 03/19/2021,8.11.11.0
2021-11-27T11:28:01.797-07:00| inst-build-17951390| I1: DInfo_GetDriverInfoFromInf: verified inf C:\WINDOWS\system32\DRVSTORE\hcmon_1E804F260BFD7A2F39698591B5E6FF49B1EB033B\hcmon.inf signed by Microsoft
2021-11-27T11:28:01.797-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: catalog file: «C:\WINDOWS\system32\DRVSTORE\hcmon_1E804F260BFD7A2F39698591B5E6FF49B1EB033B\hcmon.cat»
2021-11-27T11:28:01.797-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: digital signer: «Microsoft Windows Hardware Compatibility Publisher»
2021-11-27T11:28:01.797-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: digital signer ver: «2:6.0»
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I1: BaseDriverManager::VerifyDriverStillPresent: Checking driver store inf C:\WINDOWS\system32\DRVSTORE\hcmon_1E804F260BFD7A2F39698591B5E6FF49B1EB033B\hcmon.inf
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I1: DInfo_GetDriverInfoFromInf: Got provider for inf: VMware, Inc.
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: Got catalog file for inf: hcmon.cat
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: Got class name for inf: USB
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: Got date/version for inf: 03/19/2021,8.11.11.0
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I1: DInfo_GetDriverInfoFromInf: verified inf C:\WINDOWS\system32\DRVSTORE\hcmon_1E804F260BFD7A2F39698591B5E6FF49B1EB033B\hcmon.inf signed by Microsoft
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: catalog file: «C:\WINDOWS\system32\DRVSTORE\hcmon_1E804F260BFD7A2F39698591B5E6FF49B1EB033B\hcmon.cat»
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: digital signer: «Microsoft Windows Hardware Compatibility Publisher»
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I2: DInfo_GetDriverInfoFromInf: digital signer ver: «2:6.0»
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I1: BaseDriverManager::VerifyDriverStillPresent: Found match in both locations
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I1: BaseDriverManager::AllDevicesUsingSameDriver: Didn’t find any matching devices
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I1: LegacyDriverManager::EvalUpdateNeeded: Determined that hcmon has not changed
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I1: LegacyDriverManager::EvalUpdateNeeded: Prior hcmon info:
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I1: DriverVersionInfo::Print: Driver version (valid) 8.11.11.0 is WHQL (ca ver 4998961) inf «C:\WINDOWS\system32\DRVSTORE\hcmon_1E804F260BFD7A2F39698591B5E6FF49B1EB033B\hcmon.inf»
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I1: LegacyDriverManager::EvalUpdateNeeded: New hcmon info:
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I1: DriverVersionInfo::Print: Driver version (valid) 8.11.8.0 is WHQL (ca ver 4998961) inf «»
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I2: UnloadSupportFiles: Decremented refcount for module DIFXAPI.dll
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I1: LegacyDriverManager::InstallDriver: Same version, skipping update of hcmon driver
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I2: UnloadSupportFiles: Closed module handle for DIFXAPI.dll
2021-11-27T11:28:01.813-07:00| inst-build-17951390| I2: UnloadSupportFiles: Module DIFXAPI.dll wasn’t unloaded
2021-11-27T11:28:01.813-07:00| USBDeviceInstUtil-build-17951390| I0: Reboot not required
2021-11-27T11:28:01.813-07:00| USBDeviceInstUtil-build-17951390| I0: Successfully called VNL_InstallHcmonInf() for service hcmon
2021-11-27T11:28:01.813-07:00| USBDeviceInstUtil-build-17951390| I1: Util_FreeLibrary: Freeing library: 471990272
2021-11-27T11:28:01.813-07:00| USBDeviceInstUtil-build-17951390| I0: Successfully installed hcmon
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I0: — VMInstallUSBArbitratorService(): Registering USB Arbitrator
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I1: MsiUtil_GetPropertyString: Getting Property CustomActionData = C:\Program Files (x86)\Common Files\VMware\USB\;vmware-usbarbitrator64.exe
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I0: Registering USB Arbitrator at path «»C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe»»
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I1: Inst_InstallService: Stopping any pre-existing instances of service
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I1: Inst_StopService: Attempting to stop service: ‘VMUSBArbService’ [stop dependents = 1]
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I2: Inst_StopService: service status: SERVICE_STOPPED cp=0x00000000
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I1: Inst_InstallService: installing service: VMUSBArbService
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I2: ModifyDependencyString: Dependencies wide char winmgmt
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| E1: Inst_InstallService: Service ‘VMUSBArbService’ already exists| winerror code 1073 (The specified service already exists.)
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I2: ModifyDependencyString: Dependencies wide char winmgmt
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I2: Inst_InstallService: reconfigured existing service
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I2: Inst_InstallService: Attempting to store service description
2021-11-27T11:28:01.891-07:00| USBDeviceInstUtil-build-17951390| I0: Successfully registered USB Arbitrator
Moderator edit by wila: Pulled this reply from the spam queue and moved the log snippet into a spoiler.
Please attach the file next time so that the thread -and log snippiet- stays readable
This message will show up due to variety of reasons. Follow each of the troubleshooting solutions in order.
Solution 1: Run the installer with Administrative rights
The installer requires administrative permission to perform changes to your system. To run the installer with administrative permission, right click on the installer and click Run as Administrator.
When installing the VMware Horizon Client, uncheck the option Install Support for HTML5 Multimedia Redirection and Browser Redirection, then click Install.
Solution 3: Install the latest .NET Framework
VMware Horizon Client requires .NET Framework to work properly. To ensure that your computer isn’t missing the required files, install the latest .NET Framework.
Step 1 — Go to Microsoft .NET Framework download page.
Step 2 — Click on the latest version, highlighted in yellow.
Step 3 — Click on Download .NET Framework under Runtime.
Step 4 — Your browser will download a small installer file. Run the installer.
Step 5 — Follow the instructions of the installer.
A frequently updated Windows 10 computer should have the latest .NET Framework installed, therefore you will receive this error when trying to install the framework:
Solution 4: Install the latest Visual C++ Redistributables
VMware Horizon Client requires latest version of Visual C++ Redistributables (aka vc_redist) to work properly. To ensure that your computer isn’t missing the required files, install the latest Visual C++ Redistributables.
Step 1 — Go to Visual C++ Redistributables download page.
Step 2 — Scroll to Visual Studio 2015, 2017 and 2019 and download both x86 and x64 versions.
Step 3 — Run the installers.
If the installer states that there are newer version of Visual C++ Redistributables installed, go to Control Panel and uninstall the latest version and run the installer again.
Solution 5: Disable antivirus active protection temporarily
Some user reported their antivirus software is actively blocking the installation of VMware Horizon Client, especially during the process of changing the system HOSTS file.
Step 1 — Open the taskbar tray and right click on your antivirus software.The tray is located at the bottom right of your desktop.
Step 2 — Depending on your antivirus software, you will see different options. You need to look for “Dashboard”, “Temporarily Disable Active Protection”, “Exit” or similar keywords.
You need to find a way to either temporarily disable Active Protection feature or exit the antivirus software completely (not minimize back to tray).
Step 3 — Once the antivirus software is disabled, run the installer.
Step 4 — Regardless of the outcome, please re-enable the antivirus.
If all of the above solutions failed to solve the issue, please opt for using VirtualLab@APU through HTML Access, which does not require the installation of Horizon Client.
Related articles
Support
In case of further inquiry, please open a ticket with the Virtual Help Centre. Alternatively, you may choose to access APSpace > More > Help Centre for further guidance and support. This guideline is designed for you to help you in the process of opening a ticket.
This message will show up due to variety of reasons. Follow each of the troubleshooting solutions in order.
Solution 1: Run the installer with Administrative rights
The installer requires administrative permission to perform changes to your system. To run the installer with administrative permission, right click on the installer and click Run as Administrator.
Solution 2: Install without HTML5 Multimedia Redirection support
When installing the VMware Horizon Client, uncheck the option Install Support for HTML5 Multimedia Redirection and Browser Redirection, then click Install.
Solution 3: Install the latest .NET Framework
VMware Horizon Client requires .NET Framework to work properly. To ensure that your computer isn’t missing the required files, install the latest .NET Framework.
Step 1- Go to Microsoft .NET Framework download page.
Step 2- Click on the latest version, highlighted in yellow.
Step 3- Click on Download .NET Framework under Runtime.
Step 4- Your browser will download a small installer file. Run the installer.
Step 5- Follow the instructions of the installer.
A frequently updated Windows 10 computer should have the latest .NET Framework installed, therefore you will receive this error when trying to install the framework:
Solution 4: Install the latest Visual C++ Redistributables
VMware Horizon Client requires latest version of Visual C++ Redistributables (aka vc_redist) to work properly. To ensure that your computer isn’t missing the required files, install the latest Visual C++ Redistributables.
Step 1- Go to Visual C++ Redistributables download page.
Step 2- Scroll to Visual Studio 2015, 2017 and 2019 and download both x86 and x64 versions.
Step 3- Run the installers.
If the installer states that there are newer version of Visual C++ Redistributables installed, go to Control Panel and uninstall the latest version and run the installer again.
Solution 5: Disable antivirus active protection temporarily
Some user reported their antivirus software is actively blocking the installation of VMware Horizon Client, especially during the process of changing the system HOSTS file.
Step 1- Open the taskbar tray and right click on your antivirus software.The tray is located at the bottom right of your desktop.
Step 2- Depending on your antivirus software, you will see different options. You need to look for “Dashboard”, “Temporarily Disable Active Protection”, “Exit” or similar keywords.
You need to find a way to either temporarily disable Active Protection feature or exit the antivirus software completely (not minimize back to tray).
Step 3- Once the antivirus software is disabled, run the installer.
Step 4- Regardless of the outcome, please re-enable the antivirus.
If all of the above solutions failed to solve the issue, please opt for using VirtualLab@APU through HTML Access, which does not require the installation of Horizon Client.
Related articles
Содержание
- Описание проблемы
- Проверьте системные требования
- Проверьте наличие антивирусного программного обеспечения
- Вопрос-ответ
- Почему при установке Vmware horizon client на Windows 10 возникает ошибка?
- Какую версию Vmware horizon client стоит использовать на Windows 10?
- Как удалить Vmware horizon client с Windows 10?
- Как связаться с технической поддержкой Vmware, если у меня возникли проблемы с установкой?
- Какие системные требования должен удовлетворять компьютер для установки Vmware horizon client?
Если вы используете операционную систему Windows 10 и сталкиваетесь с проблемой установки Vmware horizon client, то вы не одиноки в своих трудностях. Проблема в том, что иногда кажется, что программа не хочет устанавливаться, а ее прогресс останавливается или выдает ошибки.
Не беспокойтесь, в этой статье мы рассмотрим несколько простых шагов, которые помогут вам решить проблему с установкой Vmware horizon client на Windows 10. Мы будем обсуждать общие ошибки в установке и дать несколько рекомендаций, которые помогут справиться со сложной установкой.
Прежде чем мы начнем, убедитесь, что вы загружаете версию программного обеспечения, которая соответствует вашей архитектуре (32-bit или 64-bit) и вашим требованиям. После того, как вы загрузили соответствующую версию, следуйте нашим рекомендациям по установке ниже.
Описание проблемы
Проблема заключается в том, что при установке Vmware horizon client на операционную систему Windows 10, могут возникнуть ошибки, которые не позволяют корректно завершить процесс установки.
Некоторые пользователи сообщают о том, что после запуска установщика, процесс зависает на определенном этапе и не продвигается дальше. Другие жалуются на появление ошибок установки, связанных с нехваткой свободного места на диске или некорректной работой сетевого соединения.
В результате, пользователи не могут запустить Vmware horizon client на своем устройстве, что может привести к проблемам в работе и ограничению доступа к необходимым ресурсам.
Проверьте системные требования
Одной из причин проблем с установкой Vmware horizon client может быть несоответствие системных требований программы и параметров вашего компьютера. Поэтому, если вы столкнулись с проблемой установки, в первую очередь, следует убедиться, что система соответствует минимальным требованиям.
А именно, для работы Vmware horizon client на компьютере должны быть установлены 64-разрядная версия операционной системы Windows 7, 8, 8.1 или 10; процессор Intel Core 2 Duo с частотой 2,8 ГГц или выше; 4 ГБ оперативной памяти и свободное место на жестком диске не менее 500 МБ. Также необходимо убедиться, что на компьютере не установлены программы, которые могут конфликтовать с Vmware horizon client.
Если вы уверены, что система соответствует минимальным требованиям, но проблема с установкой все еще возникает, попробуйте запустить установку «от имени администратора». Если эти рекомендации не помогли, обратитесь за помощью к службе поддержки Vmware.
Проверьте наличие антивирусного программного обеспечения
Если вы столкнулись с проблемой, когда Vmware horizon client не устанавливается на Windows 10, одной из причин может быть наличие антивирусного программного обеспечения на вашем компьютере. Часто антивирусные программы блокируют установку программ, которые им неизвестны или не имеют сертификата. В данном случае, необходимо проверить настройки антивирусного программного обеспечения и разрешить установку Vmware horizon client.
Как проверить настройки антивирусного программного обеспечения?
Для проверки наличия антивирусного программного обеспечения на вашем компьютере, нажмите комбинацию клавиш Win + R и введите команду «appwiz.cpl». Найдите в списке программ антивирусное программное обеспечение и проверьте его настройки в разделе «Безопасность». Возможно, необходимо временно отключить антивирусное программное обеспечение на время установки Vmware horizon client.
Что делать, если антивирусное программное обеспечение не является причиной проблемы?
Если вы проверили настройки антивирусного программного обеспечения и установка Vmware horizon client все еще не проходит успешно, рекомендуется обратиться за помощью к специалистам технической поддержки.
Вопрос-ответ
Почему при установке Vmware horizon client на Windows 10 возникает ошибка?
Ошибка при установке может возникать по разным причинам, например, из-за конфликта с другими программами или недостаточной памяти на компьютере. Чтобы решить эту проблему, нужно проанализировать сообщение об ошибке и попробовать исправить проблему вручную или обратиться за помощью к специалисту.
Какую версию Vmware horizon client стоит использовать на Windows 10?
Стоит использовать последнюю версию Vmware horizon client, которая совместима с вашей версией Windows 10. Это поможет избежать ошибок при установке и обеспечит более стабильную работу программы.
Как удалить Vmware horizon client с Windows 10?
Для удаления программы нужно перейти в настройки Windows 10, выбрать раздел «Приложения и компоненты», найти Vmware horizon client и выбрать опцию «Удалить». После этого нужно следовать инструкциям деинсталлятора и удалить все оставшиеся файлы и ключи реестра, связанные с программой.
Как связаться с технической поддержкой Vmware, если у меня возникли проблемы с установкой?
Для связи с технической поддержкой Vmware нужно зарегистрироваться на сайте компании и создать заявку в соответствующем разделе. Также можно воспользоваться телефоном техподдержки или отправить письмо на электронную почту.
Какие системные требования должен удовлетворять компьютер для установки Vmware horizon client?
Для установки Vmware horizon client на компьютере должна быть установлена Windows 10 и иметься не менее 4 Гб оперативной памяти и 10 Гб свободного места на жестком диске. Также рекомендуется установить последнюю версию браузера и обновления Windows 10.
Содержание
- I can’t install VMware Horizon Client, it says “Install Failed”.
- Solution 1: Run the installer with Administrative rights
- Solution 2: Install without HTML5 Multimedia Redirection support
- Solution 4: Install the latest Visual C++ Redistributables
- Solution 5: Disable antivirus active protection temporarily
- Vmware horizon client install failed windows 10
I can’t install VMware Horizon Client, it says “Install Failed”.
This message will show up due to variety of reasons. Follow each of the troubleshooting solutions in order.
Solution 1: Run the installer with Administrative rights
The installer requires administrative permission to perform changes to your system. To run the installer with administrative permission, right click on the installer and click Run as Administrator.
Solution 2: Install without HTML5 Multimedia Redirection support
When installing the VMware Horizon Client, uncheck the option Install Support for HTML5 Multimedia Redirection and Browser Redirection, then click Install.
Click on the latest version, highlighted in yellow.
Your browser will download a small installer file. Run the installer.
Follow the instructions of the installer.
Solution 4: Install the latest Visual C++ Redistributables
VMware Horizon Client requires latest version of Visual C++ Redistributables (aka vc_redist) to work properly. To ensure that your computer isn’t missing the required files, install the latest Visual C++ Redistributables.
Scroll to Visual Studio 2015, 2017 and 2019 and download both x86 and x64 versions.
Run the installers.
If the installer states that there are newer version of Visual C++ Redistributables installed, go to Control Panel and uninstall the latest version and run the installer again.
Solution 5: Disable antivirus active protection temporarily
Some user reported their antivirus software is actively blocking the installation of VMware Horizon Client, especially during the process of changing the system HOSTS file.
Open the taskbar tray and right click on your antivirus software.The tray is located at the bottom right of your desktop.
Depending on your antivirus software, you will see different options. You need to look for “Dashboard”, “Temporarily Disable Active Protection”, “Exit” or similar keywords.
You need to find a way to either temporarily disable Active Protection feature or exit the antivirus software completely (not minimize back to tray).
Once the antivirus software is disabled, run the installer.
Regardless of the outcome, please re-enable the antivirus.
If all of the above solutions failed to solve the issue, please opt for using VirtualLab@APU through HTML Access, which does not require the installation of Horizon Client.
Источник
Vmware horizon client install failed windows 10
I’m unable to install VMware-Horizon-Client-4.10.0-11021086.exe in Windows 7. Someone please help to resolve the issue ASAP.
Getting below error «Install Failed» and captured below errors in logs:
[04A4:2040][2019-04-29T16:34:21]i001: Burn v3.11.0.1701, Windows v6.1 (Build 7601: Service Pack 1), path: C:UsersDinuSaraAppDataLocalTemp<39324215-16ce-41c0-8305-392ec3b7ef12>.crVMware-Horizon-Client-4.10.0-11021086.exe
[04A4:2040][2019-04-29T16:34:21]i000: Initializing string variable ‘DefaultFolder’ to value ‘VMwareVMware Horizon View Client’
[04A4:2040][2019-04-29T16:34:21]i000: Initializing string variable ‘ProgramName’ to value ‘vmware-view.exe’
[04A4:2040][2019-04-29T16:34:21]i000: Initializing numeric variable ‘DESKTOP_SHORTCUT’ to value ‘1’
[04A4:2040][2019-04-29T16:34:21]i000: Initializing numeric variable ‘STARTMENU_SHORTCUT’ to value ‘1’
[04A4:2040][2019-04-29T16:34:21]i000: Initializing string variable ‘AUTO_UPDATE_ENABLED’ to value ‘true’
[04A4:2040][2019-04-29T16:34:21]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘c:UsersDinuSaraDownloadsVMware-Horizon-Client-4.10.0-11021086.exe’
[04A4:2040][2019-04-29T16:34:21]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘c:UsersDinuSaraDownloads’
[04A4:2040][2019-04-29T16:34:22]i000: Setting string variable ‘WixBundleLog’ to value ‘C:WindowsTempVMware-Horizon-Client-4.10.0-11021086.log’
[04A4:2040][2019-04-29T16:34:22]i052: Condition ‘VersionNT > v6.0’ evaluates to true.
[04A4:2040][2019-04-29T16:34:22]i000: Setting string variable ‘WixBundleName’ to value ‘VMware Horizon Client’
[04A4:2040][2019-04-29T16:34:22]i000: Setting string variable ‘WixBundleManufacturer’ to value ‘VMware, Inc.’
[04A4:2040][2019-04-29T16:34:22]i000: Loading managed bootstrapper application.
[04A4:2040][2019-04-29T16:34:22]i000: Creating BA thread to run asynchronously.
[04A4:1FB0][2019-04-29T16:34:22]i000: Run: Launching custom VMware UX
[04A4:1FB0][2019-04-29T16:34:22]i000: Setting string variable ‘INSTALLDIR’ to value ‘C:Program Files (x86)VMwareVMware Horizon View Client’
[04A4:1FB0][2019-04-29T16:34:22]i000: Setting numeric variable ‘URL_FILTERING_ENABLED’ to value 0
[04A4:1FB0][2019-04-29T16:34:22]i000: Setting string variable ‘VDM_IP_PROTOCOL_USAGE’ to value ‘IPv4’
[04A4:1FB0][2019-04-29T16:34:22]i000: Setting numeric variable ‘LOGINASCURRENTUSER_DISPLAY’ to value 1
[04A4:1FB0][2019-04-29T16:34:22]i000: Setting numeric variable ‘LOGINASCURRENTUSER_DEFAULT’ to value 0
[04A4:1FB0][2019-04-29T16:34:22]i000: Setting numeric variable ‘VDM_FIPS_ENABLED’ to value 0
[04A4:1FB0][2019-04-29T16:34:22]i000: Setting numeric variable ‘INSTALL_32BITRMKS’ to value 0
[04A4:1FB0][2019-04-29T16:34:22]i000: ReadRegistryValue: INFO: Did not find registry value: [LocalMachineSOFTWAREVMware, Inc.VMware VDM] «ClientInstallPath»
[04A4:1FB0][2019-04-29T16:34:22]i000: PopulateExistingConfiguration: IpProtocolUsage = IPv4
[04A4:1FB0][2019-04-29T16:34:22]i000: Setting string variable ‘VDM_IP_PROTOCOL_USAGE’ to value ‘IPv4’
[04A4:1FB0][2019-04-29T16:34:22]i000: PopulateExistingConfiguration: MRBroker =
[04A4:1FB0][2019-04-29T16:34:22]i000: Setting string variable ‘VDM_SERVER’ to value »
[04A4:1FB0][2019-04-29T16:34:22]i000: ReadRegistryValue: INFO: Did not find registry value: [LocalMachineSOFTWAREVMware, Inc.VMware VDMClientInstaller] «URL_FILTERING_ENABLED»
[04A4:1FB0][2019-04-29T16:34:22]i000: ReadRegistryValue: INFO: Did not find registry value: [LocalMachineSOFTWAREVMware, Inc.VMware VDMClient] «Version»
[04A4:2040][2019-04-29T16:34:22]i100: Detect begin, 10 packages
[04A4:2040][2019-04-29T16:34:22]i000: Setting string variable ‘NETFRAMEWORK45’ to value ‘461814’
[04A4:2040][2019-04-29T16:34:22]i000: Trying per-machine extended info for property ‘State’ for product:
[04A4:2040][2019-04-29T16:34:22]i000: Trying per-user extended info for property ‘State’ for product:
[04A4:2040][2019-04-29T16:34:22]i000: Product or related product not found:
[04A4:2040][2019-04-29T16:34:22]i000: Setting numeric variable ‘VC14_REDIST_25810_X64’ to value 2
[04A4:2040][2019-04-29T16:34:22]i000: Trying per-machine extended info for property ‘State’ for product:
[04A4:2040][2019-04-29T16:34:22]i000: Trying per-user extended info for property ‘State’ for product:
[04A4:2040][2019-04-29T16:34:22]i000: Product or related product not found:
[04A4:2040][2019-04-29T16:34:22]i000: Setting numeric variable ‘VC14_REDIST_25810_X86’ to value 2
[04A4:2040][2019-04-29T16:34:22]i052: Condition ‘NETFRAMEWORK45 >= 378389’ evaluates to true.
[04A4:2040][2019-04-29T16:34:22]i052: Condition ‘VC14_REDIST_25810_X86 = 5’ evaluates to false.
[04A4:2040][2019-04-29T16:34:22]i052: Condition ‘Not VersionNT64 Or VC14_REDIST_25810_X64 = 5’ evaluates to false.
[04A4:2040][2019-04-29T16:34:22]i101: Detected package: NetFxRedist, state: Present, cached: Complete
[04A4:2040][2019-04-29T16:34:22]i101: Detected package: vc_14_redist_x86, state: Absent, cached: None
[04A4:2040][2019-04-29T16:34:22]i101: Detected package: vc_14_redist_x64, state: Absent, cached: None
[04A4:2040][2019-04-29T16:34:22]i101: Detected package: ViewClientx86, state: Absent, cached: None
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: Scanner, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: WyseMMR, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: TSMMR, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: URLRedirection, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: USB, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: Core, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: TSSO, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: RTAV, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: PrintRedir, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: FolderRedirection, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: PCOIP_MFW, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: SerialPort, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: ThinPrint, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx86, feature: RDE, state: Absent
[04A4:2040][2019-04-29T16:34:22]i101: Detected package: ViewClientx64, state: Absent, cached: None
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: Scanner, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: WyseMMR, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: TSMMR, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: URLRedirection, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: USB, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: Core, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: TSSO, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: RTAV, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: PrintRedir, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: FolderRedirection, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: PCOIP_MFW, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: SerialPort, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: ThinPrint, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64, feature: RDE, state: Absent
[04A4:2040][2019-04-29T16:34:22]i101: Detected package: ViewClientx64WithRMKSx86, state: Absent, cached: None
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: Scanner, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: WyseMMR, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: TSMMR, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: URLRedirection, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: USB, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: Core, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: TSSO, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: RTAV, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: PrintRedir, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: FolderRedirection, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: PCOIP_MFW, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: SerialPort, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: ThinPrint, state: Absent
[04A4:2040][2019-04-29T16:34:22]i104: Detected package: ViewClientx64WithRMKSx86, feature: RDE, state: Absent
[04A4:2040][2019-04-29T16:34:22]i101: Detected package: MediaEnginex86, state: Absent, cached: None
[04A4:2040][2019-04-29T16:34:22]i101: Detected package: MediaEnginex64, state: Absent, cached: Complete
[04A4:2040][2019-04-29T16:34:22]i101: Detected package: HTML5MMRx86, state: Absent, cached: None
[04A4:2040][2019-04-29T16:34:22]i101: Detected package: HTML5MMRx64, state: Absent, cached: Complete
[04A4:2040][2019-04-29T16:34:22]i199: Detect complete, result: 0x0
[04A4:1FB0][2019-04-29T16:34:23]i000: Run: Invoking plan in non-interactive mode for Install
[04A4:2040][2019-04-29T16:34:23]i200: Plan begin, 10 packages, action: Install
[04A4:2040][2019-04-29T16:34:23]w321: Skipping dependency registration on package with no dependency providers: NetFxRedist
[04A4:2040][2019-04-29T16:34:23]w321: Skipping dependency registration on package with no dependency providers: vc_14_redist_x86
[04A4:2040][2019-04-29T16:34:23]i000: Setting string variable ‘WixBundleLog_vc_14_redist_x86’ to value ‘C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_000_vc_14_redist_x86.log’
[04A4:2040][2019-04-29T16:34:23]w321: Skipping dependency registration on package with no dependency providers: vc_14_redist_x64
[04A4:2040][2019-04-29T16:34:23]i000: Setting string variable ‘WixBundleLog_vc_14_redist_x64’ to value ‘C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_001_vc_14_redist_x64.log’
[04A4:2040][2019-04-29T16:34:23]i052: Condition ‘NOT VersionNT64’ evaluates to false.
[04A4:2040][2019-04-29T16:34:23]i204: Plan 14 msi features for package: ViewClientx86
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: Scanner, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: WyseMMR, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: TSMMR, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: URLRedirection, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: USB, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: Core, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: TSSO, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: RTAV, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: PrintRedir, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: FolderRedirection, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: PCOIP_MFW, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: SerialPort, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: ThinPrint, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: RDE, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i052: Condition ‘VersionNT64’ evaluates to true.
[04A4:2040][2019-04-29T16:34:23]i204: Plan 14 msi features for package: ViewClientx64
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: Scanner, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: WyseMMR, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: TSMMR, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: URLRedirection, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: USB, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: Core, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: TSSO, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: RTAV, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: PrintRedir, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: FolderRedirection, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: PCOIP_MFW, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: SerialPort, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: ThinPrint, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: RDE, state: Absent, default requested: Unknown, ba requested: Local, execute action: AddLocal, rollback action: Remove
[04A4:2040][2019-04-29T16:34:23]i000: Setting string variable ‘WixBundleRollbackLog_ViewClientx64’ to value ‘C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_002_ViewClientx64_rollback.log’
[04A4:2040][2019-04-29T16:34:23]i000: Setting string variable ‘WixBundleLog_ViewClientx64’ to value ‘C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_002_ViewClientx64.log’
[04A4:2040][2019-04-29T16:34:23]i052: Condition ‘VersionNT64’ evaluates to true.
[04A4:2040][2019-04-29T16:34:23]i204: Plan 14 msi features for package: ViewClientx64WithRMKSx86
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: Scanner, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: WyseMMR, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: TSMMR, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: URLRedirection, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: USB, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: Core, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: TSSO, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: RTAV, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: PrintRedir, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: FolderRedirection, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: PCOIP_MFW, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: SerialPort, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: ThinPrint, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i203: Planned feature: RDE, state: Absent, default requested: Unknown, ba requested: Absent, execute action: None, rollback action: None
[04A4:2040][2019-04-29T16:34:23]i052: Condition ‘NOT VersionNT64 Or INSTALL_32BITRMKS = «1»‘ evaluates to false.
[04A4:2040][2019-04-29T16:34:23]i052: Condition ‘VersionNT64 AND INSTALL_32BITRMKS <> «1»‘ evaluates to true.
[04A4:2040][2019-04-29T16:34:23]i000: Setting string variable ‘WixBundleRollbackLog_MediaEnginex64’ to value ‘C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_003_MediaEnginex64_rollback.log’
[04A4:2040][2019-04-29T16:34:23]i000: Setting string variable ‘WixBundleLog_MediaEnginex64’ to value ‘C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_003_MediaEnginex64.log’
[04A4:2040][2019-04-29T16:34:23]i052: Condition ‘NOT VersionNT64’ evaluates to false.
[04A4:2040][2019-04-29T16:34:23]i052: Condition ‘VersionNT64’ evaluates to true.
[04A4:2040][2019-04-29T16:34:23]i000: Setting string variable ‘WixBundleRollbackLog_HTML5MMRx64’ to value ‘C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_004_HTML5MMRx64_rollback.log’
[04A4:2040][2019-04-29T16:34:23]i000: Setting string variable ‘WixBundleLog_HTML5MMRx64’ to value ‘C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_004_HTML5MMRx64.log’
[04A4:2040][2019-04-29T16:34:23]i201: Planned package: NetFxRedist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[04A4:2040][2019-04-29T16:34:23]i201: Planned package: vc_14_redist_x86, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[04A4:2040][2019-04-29T16:34:23]i201: Planned package: vc_14_redist_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[04A4:2040][2019-04-29T16:34:23]i201: Planned package: ViewClientx86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[04A4:2040][2019-04-29T16:34:23]i201: Planned package: ViewClientx64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[04A4:2040][2019-04-29T16:34:23]i201: Planned package: ViewClientx64WithRMKSx86, state: Absent, default requested: Present, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[04A4:2040][2019-04-29T16:34:23]i201: Planned package: MediaEnginex86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[04A4:2040][2019-04-29T16:34:23]i201: Planned package: MediaEnginex64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[04A4:2040][2019-04-29T16:34:23]i201: Planned package: HTML5MMRx86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[04A4:2040][2019-04-29T16:34:23]i201: Planned package: HTML5MMRx64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[04A4:2040][2019-04-29T16:34:23]i299: Plan complete, result: 0x0
[04A4:2040][2019-04-29T16:34:23]i300: Apply begin
[04A4:2040][2019-04-29T16:34:23]i010: Launching elevated engine process.
[04A4:2040][2019-04-29T16:34:23]i011: Launched elevated engine process.
[04A4:2040][2019-04-29T16:34:23]i012: Connected to elevated engine.
[20E0:0604][2019-04-29T16:34:23]i358: Pausing automatic updates.
[20E0:0604][2019-04-29T16:34:23]i359: Paused automatic updates.
[20E0:0604][2019-04-29T16:34:23]i360: Creating a system restore point.
[20E0:0604][2019-04-29T16:34:43]i361: Created a system restore point.
[20E0:0604][2019-04-29T16:34:43]i370: Session begin, registration key: SOFTWAREMicrosoftWindowsCurrentVersionUninstall<5b5fa66a-d62c-4b2e-900a-a7305dfdae1b>, options: 0x7, disable resume: No
[20E0:0604][2019-04-29T16:34:43]i000: Caching bundle from: ‘C:UsersDinuSaraAppDataLocalTemp<22e5b2db-22dc-46e7-a253-e81010861d37>.beVMware-Horizon-Client-4.10.0-11021086.exe’ to: ‘C:ProgramDataPackage Cache<5b5fa66a-d62c-4b2e-900a-a7305dfdae1b>VMware-Horizon-Client-4.10.0-11021086.exe’
[20E0:0604][2019-04-29T16:34:43]i320: Registering bundle dependency provider: <5b5fa66a-d62c-4b2e-900a-a7305dfdae1b>, version: 4.10.0.4272
[20E0:0604][2019-04-29T16:34:43]i371: Updating session, registration key: SOFTWAREMicrosoftWindowsCurrentVersionUninstall<5b5fa66a-d62c-4b2e-900a-a7305dfdae1b>, resume: Active, restart initiated: No, disable resume: No
[20E0:2058][2019-04-29T16:34:44]i305: Verified acquired payload: vc_14_redist_x86 at path: C:ProgramDataPackage Cache.unverifiedvc_14_redist_x86, moving to: C:ProgramDataPackage Cache164F835D549FF03296DD615CF13CEFC042CC495vcredist_x86.exe.
[20E0:2058][2019-04-29T16:34:45]i305: Verified acquired payload: vc_14_redist_x64 at path: C:ProgramDataPackage Cache.unverifiedvc_14_redist_x64, moving to: C:ProgramDataPackage Cache48E3744F33F49113BE971E334754F1E475C5AFAAvcredist_x64.exe.
[20E0:2058][2019-04-29T16:34:45]i305: Verified acquired payload: ViewClientx64 at path: C:ProgramDataPackage Cache.unverifiedViewClientx64, moving to: C:ProgramDataPackage Cache<6369a6af-90b0-49a4-9b2c-a2e9286064ed>v4.10.0.4272VMware Horizon View Client (x64).msi.
[20E0:2058][2019-04-29T16:34:45]i305: Verified acquired payload: CoreCab at path: C:ProgramDataPackage Cache.unverifiedCoreCab, moving to: C:ProgramDataPackage Cache<6369a6af-90b0-49a4-9b2c-a2e9286064ed>v4.10.0.4272Core.cab.
[20E0:2058][2019-04-29T16:34:45]i305: Verified acquired payload: pay725171E96EE89EAB7CD71E54956524D0 at path: C:ProgramDataPackage Cache.unverifiedpay725171E96EE89EAB7CD71E54956524D0, moving to: C:ProgramDataPackage Cache<6369a6af-90b0-49a4-9b2c-a2e9286064ed>v4.10.0.4272Components64.cab.
[20E0:2058][2019-04-29T16:34:46]i304: Verified existing payload: x64ClientCab at path: C:ProgramDataPackage Cache<6369a6af-90b0-49a4-9b2c-a2e9286064ed>v4.10.0.4272Components64.cab.
[20E0:2058][2019-04-29T16:34:46]i305: Verified acquired payload: x64RMKSCab at path: C:ProgramDataPackage Cache.unverifiedx64RMKSCab, moving to: C:ProgramDataPackage Cache<6369a6af-90b0-49a4-9b2c-a2e9286064ed>v4.10.0.4272RMKSComponents64.cab.
[20E0:2058][2019-04-29T16:34:50]i304: Verified existing payload: MediaEnginex64 at path: C:ProgramDataPackage Cachev7.0.0.552VMware Horizon Media Engine (x64).msi.
[20E0:2058][2019-04-29T16:34:52]i304: Verified existing payload: HTML5MMRx64 at path: C:ProgramDataPackage Cachev7.7.0VMware Horizon HTML5 MMR (x64).msi.
[20E0:0604][2019-04-29T16:34:52]i301: Applying execute package: vc_14_redist_x86, action: Install, path: C:ProgramDataPackage Cache164F835D549FF03296DD615CF13CEFC042CC495vcredist_x86.exe, arguments: ‘»C:ProgramDataPackage Cache164F835D549FF03296DD615CF13CEFC042CC495vcredist_x86.exe» /install /quiet /norestart’
[04A4:2040][2019-04-29T16:35:43]i319: Applied execute package: vc_14_redist_x86, result: 0x0, restart: None
[20E0:0604][2019-04-29T16:35:43]i301: Applying execute package: vc_14_redist_x64, action: Install, path: C:ProgramDataPackage Cache48E3744F33F49113BE971E334754F1E475C5AFAAvcredist_x64.exe, arguments: ‘»C:ProgramDataPackage Cache48E3744F33F49113BE971E334754F1E475C5AFAAvcredist_x64.exe» /install /quiet /norestart’
[04A4:2040][2019-04-29T16:37:09]i319: Applied execute package: vc_14_redist_x64, result: 0x0, restart: None
[20E0:0604][2019-04-29T16:37:09]i323: Registering package dependency provider: <6369a6af-90b0-49a4-9b2c-a2e9286064ed>, version: 4.10.0.4272, package: ViewClientx64
[20E0:0604][2019-04-29T16:37:09]i301: Applying execute package: ViewClientx64, action: Install, path: C:ProgramDataPackage Cache<6369a6af-90b0-49a4-9b2c-a2e9286064ed>v4.10.0.4272VMware Horizon View Client (x64).msi, arguments: ‘ ARPSYSTEMCOMPONENT=»1″ MSIFASTINSTALL=»7″ INSTALLDIR=»C:Program Files (x86)VMwareVMware Horizon View Client» VDM_IP_PROTOCOL_USAGE=»IPv4″ VDM_SERVER=»» LOGINASCURRENTUSER_DISPLAY=»1″ LOGINASCURRENTUSER_DEFAULT=»0″ VDM_FIPS_ENABLED=»0″ URL_FILTERING_ENABLED=»0″ VDM_INSTALLER_CHECKS=»» DESKTOP_SHORTCUT=»1″ STARTMENU_SHORTCUT=»1″ AUTO_UPDATE_ENABLED=»true» ADDLOCAL=»Scanner,WyseMMR,TSMMR,USB,Core,TSSO,RTAV,PrintRedir,FolderRedirection,PCOIP_MFW,SerialPort,ThinPrint,RDE»‘
[20E0:0604][2019-04-29T16:37:38]e000: Error 0x80070643: Failed to install MSI package.
[20E0:0604][2019-04-29T16:37:38]e000: Error 0x80070643: Failed to execute MSI package.
[04A4:2040][2019-04-29T16:37:38]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[04A4:2040][2019-04-29T16:37:38]i319: Applied execute package: ViewClientx64, result: 0x80070643, restart: None
[04A4:2040][2019-04-29T16:37:38]e000: Error 0x80070643: Failed to execute MSI package.
[04A4:2040][2019-04-29T16:37:38]i000: Bootstrapper_ExecutePackageBegin: Rolling back package ViewClientx64
[20E0:0604][2019-04-29T16:37:38]i318: Skipped rollback of package: ViewClientx64, action: Uninstall, already: Absent
[04A4:2040][2019-04-29T16:37:38]i319: Applied rollback package: ViewClientx64, result: 0x0, restart: None
[20E0:0604][2019-04-29T16:37:38]i329: Removed package dependency provider: <6369a6af-90b0-49a4-9b2c-a2e9286064ed>, package: ViewClientx64
[20E0:0604][2019-04-29T16:37:38]i351: Removing cached package: ViewClientx64, from path: C:ProgramDataPackage Cache<6369a6af-90b0-49a4-9b2c-a2e9286064ed>v4.10.0.4272
[20E0:0604][2019-04-29T16:37:38]i329: Removed package dependency provider: <2516b158-8d05-4865-be21-ad9bbdd38031>, package: ViewClientx86
[20E0:0604][2019-04-29T16:37:38]i351: Removing cached package: vc_14_redist_x64, from path: C:ProgramDataPackage Cache48E3744F33F49113BE971E334754F1E475C5AFAA
[20E0:0604][2019-04-29T16:37:38]i351: Removing cached package: vc_14_redist_x86, from path: C:ProgramDataPackage Cache164F835D549FF03296DD615CF13CEFC042CC495
[20E0:0604][2019-04-29T16:37:38]i372: Session end, registration key: SOFTWAREMicrosoftWindowsCurrentVersionUninstall<5b5fa66a-d62c-4b2e-900a-a7305dfdae1b>, resume: None, restart: None, disable resume: No
[20E0:0604][2019-04-29T16:37:38]i330: Removed bundle dependency provider:
[20E0:0604][2019-04-29T16:37:38]i371: Updating session, registration key: SOFTWAREMicrosoftWindowsCurrentVersionUninstall<5b5fa66a-d62c-4b2e-900a-a7305dfdae1b>, resume: None, restart initiated: No, disable resume: No
[04A4:2040][2019-04-29T16:37:38]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
[04A4:1FB0][2019-04-29T16:37:38]i000: Run: Install finished.
[04A4:1FB0][2019-04-29T16:37:38]i000: CopyInstallerLogs: Copying client installation log files to C:ProgramDataVMwarelogs
[04A4:1FB0][2019-04-29T16:37:38]i000: CopyInstallerLogs: Copying vminst log file to C:ProgramDataVMwarelogs
[04A4:1FB0][2019-04-29T16:37:38]i000: CopyInstallerLogs: Renaming vminst log file to vminst_20190429043738.log
[04A4:2040][2019-04-29T16:37:38]i500: Shutting down, exit code: 0x80070643
[04A4:2040][2019-04-29T16:37:38]i000: DeleteRegistryKey: ERROR: invalid argument.
[04A4:2040][2019-04-29T16:37:38]i410: Variable: AUTO_UPDATE_ENABLED = true
[04A4:2040][2019-04-29T16:37:38]i410: Variable: DefaultFolder = VMwareVMware Horizon View Client
[04A4:2040][2019-04-29T16:37:38]i410: Variable: DESKTOP_SHORTCUT = 1
[04A4:2040][2019-04-29T16:37:38]i410: Variable: INSTALL_32BITRMKS = 0
[04A4:2040][2019-04-29T16:37:38]i410: Variable: INSTALLDIR = C:Program Files (x86)VMwareVMware Horizon View Client
[04A4:2040][2019-04-29T16:37:38]i410: Variable: LOGINASCURRENTUSER_DEFAULT = 0
[04A4:2040][2019-04-29T16:37:38]i410: Variable: LOGINASCURRENTUSER_DISPLAY = 1
[04A4:2040][2019-04-29T16:37:38]i410: Variable: NETFRAMEWORK45 = 461814
[04A4:2040][2019-04-29T16:37:38]i410: Variable: ProgramFilesFolder = C:Program Files (x86)
[04A4:2040][2019-04-29T16:37:38]i410: Variable: ProgramName = vmware-view.exe
[04A4:2040][2019-04-29T16:37:38]i410: Variable: STARTMENU_SHORTCUT = 1
[04A4:2040][2019-04-29T16:37:38]i410: Variable: URL_FILTERING_ENABLED = 0
[04A4:2040][2019-04-29T16:37:38]i410: Variable: UserLanguageID = 1033
[04A4:2040][2019-04-29T16:37:38]i410: Variable: VC14_REDIST_25810_X64 = 2
[04A4:2040][2019-04-29T16:37:38]i410: Variable: VC14_REDIST_25810_X86 = 2
[04A4:2040][2019-04-29T16:37:38]i410: Variable: VDM_FIPS_ENABLED = 0
[04A4:2040][2019-04-29T16:37:38]i410: Variable: VDM_IP_PROTOCOL_USAGE = IPv4
[04A4:2040][2019-04-29T16:37:38]i410: Variable: VDM_SERVER =
[04A4:2040][2019-04-29T16:37:38]i410: Variable: VersionNT = 6.1.0.0
[04A4:2040][2019-04-29T16:37:38]i410: Variable: VersionNT64 = 6.1.0.0
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleAction = 5
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleElevated = 1
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleLog = C:WindowsTempVMware-Horizon-Client-4.10.0-11021086.log
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleLog_HTML5MMRx64 = C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_004_HTML5MMRx64.log
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleLog_MediaEnginex64 = C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_003_MediaEnginex64.log
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleLog_vc_14_redist_x64 = C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_001_vc_14_redist_x64.log
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleLog_vc_14_redist_x86 = C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_000_vc_14_redist_x86.log
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleLog_ViewClientx64 = C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_002_ViewClientx64.log
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleManufacturer = VMware, Inc.
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleName = VMware Horizon Client
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleOriginalSource = c:UsersDinuSaraDownloadsVMware-Horizon-Client-4.10.0-11021086.exe
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleOriginalSourceFolder = c:UsersDinuSaraDownloads
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleProviderKey =
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleRollbackLog_HTML5MMRx64 = C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_004_HTML5MMRx64_rollback.log
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleRollbackLog_MediaEnginex64 = C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_003_MediaEnginex64_rollback.log
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleRollbackLog_ViewClientx64 = C:WindowsTempVMware-Horizon-Client-4.10.0-11021086_002_ViewClientx64_rollback.log
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleSourceProcessFolder = c:UsersDinuSaraDownloads
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleSourceProcessPath = c:UsersDinuSaraDownloadsVMware-Horizon-Client-4.10.0-11021086.exe
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleTag =
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleUILevel = 2
[04A4:2040][2019-04-29T16:37:38]i410: Variable: WixBundleVersion = 4.10.0.4272
[04A4:2040][2019-04-29T16:37:38]i007: Exit code: 0x80070643, restarting: No
Источник
Try disabling your Antivirus software during the install of Horizon. We’ve seen issues in the past with a few AV products, namely Webroot.
Secondly — if it’s a relatively new Windows laptop — you may be missing the MS Visual C++ redist package.
You can find that installer here: https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0
Install that, then try installing the Horizon client again.
Содержание
- Описание проблемы
- Проверьте системные требования
- Проверьте наличие антивирусного программного обеспечения
- Вопрос-ответ
- Почему при установке Vmware horizon client на Windows 10 возникает ошибка?
- Какую версию Vmware horizon client стоит использовать на Windows 10?
- Как удалить Vmware horizon client с Windows 10?
- Как связаться с технической поддержкой Vmware, если у меня возникли проблемы с установкой?
- Какие системные требования должен удовлетворять компьютер для установки Vmware horizon client?
Если вы используете операционную систему Windows 10 и сталкиваетесь с проблемой установки Vmware horizon client, то вы не одиноки в своих трудностях. Проблема в том, что иногда кажется, что программа не хочет устанавливаться, а ее прогресс останавливается или выдает ошибки.
Не беспокойтесь, в этой статье мы рассмотрим несколько простых шагов, которые помогут вам решить проблему с установкой Vmware horizon client на Windows 10. Мы будем обсуждать общие ошибки в установке и дать несколько рекомендаций, которые помогут справиться со сложной установкой.
Прежде чем мы начнем, убедитесь, что вы загружаете версию программного обеспечения, которая соответствует вашей архитектуре (32-bit или 64-bit) и вашим требованиям. После того, как вы загрузили соответствующую версию, следуйте нашим рекомендациям по установке ниже.
Описание проблемы
Проблема заключается в том, что при установке Vmware horizon client на операционную систему Windows 10, могут возникнуть ошибки, которые не позволяют корректно завершить процесс установки.
Некоторые пользователи сообщают о том, что после запуска установщика, процесс зависает на определенном этапе и не продвигается дальше. Другие жалуются на появление ошибок установки, связанных с нехваткой свободного места на диске или некорректной работой сетевого соединения.
В результате, пользователи не могут запустить Vmware horizon client на своем устройстве, что может привести к проблемам в работе и ограничению доступа к необходимым ресурсам.
Проверьте системные требования
Одной из причин проблем с установкой Vmware horizon client может быть несоответствие системных требований программы и параметров вашего компьютера. Поэтому, если вы столкнулись с проблемой установки, в первую очередь, следует убедиться, что система соответствует минимальным требованиям.
А именно, для работы Vmware horizon client на компьютере должны быть установлены 64-разрядная версия операционной системы Windows 7, 8, 8.1 или 10; процессор Intel Core 2 Duo с частотой 2,8 ГГц или выше; 4 ГБ оперативной памяти и свободное место на жестком диске не менее 500 МБ. Также необходимо убедиться, что на компьютере не установлены программы, которые могут конфликтовать с Vmware horizon client.
Если вы уверены, что система соответствует минимальным требованиям, но проблема с установкой все еще возникает, попробуйте запустить установку «от имени администратора». Если эти рекомендации не помогли, обратитесь за помощью к службе поддержки Vmware.
Проверьте наличие антивирусного программного обеспечения
Если вы столкнулись с проблемой, когда Vmware horizon client не устанавливается на Windows 10, одной из причин может быть наличие антивирусного программного обеспечения на вашем компьютере. Часто антивирусные программы блокируют установку программ, которые им неизвестны или не имеют сертификата. В данном случае, необходимо проверить настройки антивирусного программного обеспечения и разрешить установку Vmware horizon client.
Как проверить настройки антивирусного программного обеспечения?
Для проверки наличия антивирусного программного обеспечения на вашем компьютере, нажмите комбинацию клавиш Win + R и введите команду «appwiz.cpl». Найдите в списке программ антивирусное программное обеспечение и проверьте его настройки в разделе «Безопасность». Возможно, необходимо временно отключить антивирусное программное обеспечение на время установки Vmware horizon client.
Что делать, если антивирусное программное обеспечение не является причиной проблемы?
Если вы проверили настройки антивирусного программного обеспечения и установка Vmware horizon client все еще не проходит успешно, рекомендуется обратиться за помощью к специалистам технической поддержки.
Вопрос-ответ
Почему при установке Vmware horizon client на Windows 10 возникает ошибка?
Ошибка при установке может возникать по разным причинам, например, из-за конфликта с другими программами или недостаточной памяти на компьютере. Чтобы решить эту проблему, нужно проанализировать сообщение об ошибке и попробовать исправить проблему вручную или обратиться за помощью к специалисту.
Какую версию Vmware horizon client стоит использовать на Windows 10?
Стоит использовать последнюю версию Vmware horizon client, которая совместима с вашей версией Windows 10. Это поможет избежать ошибок при установке и обеспечит более стабильную работу программы.
Как удалить Vmware horizon client с Windows 10?
Для удаления программы нужно перейти в настройки Windows 10, выбрать раздел «Приложения и компоненты», найти Vmware horizon client и выбрать опцию «Удалить». После этого нужно следовать инструкциям деинсталлятора и удалить все оставшиеся файлы и ключи реестра, связанные с программой.
Как связаться с технической поддержкой Vmware, если у меня возникли проблемы с установкой?
Для связи с технической поддержкой Vmware нужно зарегистрироваться на сайте компании и создать заявку в соответствующем разделе. Также можно воспользоваться телефоном техподдержки или отправить письмо на электронную почту.
Какие системные требования должен удовлетворять компьютер для установки Vmware horizon client?
Для установки Vmware horizon client на компьютере должна быть установлена Windows 10 и иметься не менее 4 Гб оперативной памяти и 10 Гб свободного места на жестком диске. Также рекомендуется установить последнюю версию браузера и обновления Windows 10.