The surge 2 ошибка vulkan

The Surge 2 vulkan error

There’s an annoying error in The Surge 2. During the game loading, the VK_ERROR_DEVICE_LOST Vulkan error appears and The Surge 2 crashes. If you are experiencing this problem, I have listed a few possible solutions for you.

How to Fix VK_ERROR_DEVICE_LOST Error in The Surge 2

Method #1

  • You should rolling back to an older graphics driver. Go to the https://www.nvidia.com/Download/Find.aspx
  • Search for drivers that match your system and graphics card.
  • Find the 436.48 version driver and download it.
  • Use DDU to completely uninstall the graphics drivers
  • After that, install the 436.48 version driver and reboot your PC.

Method #2

  • Verify your game files. Go to the Steam library
  • Right-click on the The Surge 2, go to Properties.
  • On the LOCAL FILES tab, press the VERIFY INTEGRITY OF GAME FILES button.

Method #3

  • Go to C:\Windows\System32
  • Find the amdvlk64.dll file in the System32 folder.
  • Rename the amdvlk64.dll file to amdvlk64backup.dll

You should also check out this thread.

I hope these fixes. If you are still encountering this issue,

  • Navigate to C:\Users\*username*\Documents\The Surge 2\
  • Open the settings.ini file.
  • Find the logging_enabled in the file and set the value to true
    logging_enabled = true
  • Find the crashdump_level in the file and set the value to Large
    crashdump_level = Large
  • Save and exit the file.
  • Run the game.
  • When The Surge 2 crashed, go to C:\Users\*username*\Documents\The Surge 2\logs
  • Send the files to [email protected]
    The developers of The Surge 2 will analyze the files you send.

Constantly facing performance issues while playing The Surge 2? Here is a basic troubleshooting guide that would help you fix lag, fps drops, crashes and stutters in the game.

Recommended:

    • Requires a 64-bit processor and operating system
    • OS: Windows 7/8/10 (64-bit)
    • Processor: AMD FX-8370 (4.0 GHz) / Intel Core i7-3820 (3.6 GHz)
    • Memory: 16 GB RAM
    • Graphics: 6 GB, AMD Radeon RX Vega 56 / NVIDIA GeForce GTX 980 Ti
    • DirectX: Version 11
    • Storage: 20 GB available space
    • Additional Notes: Requires a graphics card compatible with Vulkan, requires Internet connection for online features.

Though the game doesn’t look visually impressive that much, I was actually surprised to see the requirements. You must have a graphics card that supports Vulkan otherwise you won’t be able to even start the game. That is the reason why it requires atleast a GTX 950 or a R9 280 and lets not talk about the recommended requirements. AMD RX Vega 56? GTX 980 Ti? If you ask me, these requirements are way too high for this game.

So make sure that you check the official system requirements of The Surge 2 and compare them with your system specifications before purchasing it. The good thing is this game is on Steam and you can always refund it if you have already made the purchase.

Update your graphics drivers

Try updating your graphics driver. You might be sitting with a very old video driver at the moment which is slowing your PC down. Always keep your drivers updated as every version comes with some sort of optimization. Nvidia and AMD have already released their launch day support drivers for The Surge 2. Here are the links:

  1. Nvidia Drivers
  2. AMD Drivers

Use the Nvidia GeForce Experience application

You can also use Nvidia GeForce Experience to optimize the game even further. Here is how you can do it:

  • Launch GeForce Experience
  • If GFE has already scanned your PC then The Surge 2 will automatically appear with your other games on the Home page
  • If you don’t see it then you need to add the game manually. Click on the settings icon located on the top right corner of GFE
  • Now click on Games located on the left side
  • Click on Add and select the drive where you have installed The Surge 2
  • Hit Scan
  • After the scanning is complete the game will appear on the Home page
  • Bring you mouse pointer on the game and click on Details
  • Hit the Optimize button
  • Finally start the game via GeForce Experience only by click on the Play button

Verify the game files

If the game is missing some important file then it could end up being the worst experience for you while playing it. You can verify the in-game files of The Surge 2 and if the game is missing a file then Steam will automatically download it. Here is how to do it:

  • Launch Steam
  • Go your library
  • Right click on The Surge 2
  • Select Properties
  • Go to the Local Files tab
  • Click on Verify Integrity of Game Files

Best or Optimal Graphics Settings for The Surge 2

Go to Options > Video > Display

Fullscreen : On

VSync : Off

Frame Rate Limit : 160

Go to Options > Video > Graphics

Resolution Scale : 100%

Dynamic Resolution Mode : Off

Texture Quality : Medium

Shadow Quality : Medium

Volumetric Lighting Quality : Medium

Antialiasing Mode : Off

Ambient Occlusion : Off

Subsurface Scattering : On

Bloom Intensity : 70%

Lensflare Intensity : 70%

Chromatic Aberration Intensity : 10%

Motion Blur Intensity : 15%

Though we did get some boost on our low end PC with a RX 560 with the given settings, the game ended up looking the same on every setting. This is nothing but the result of a bad PC port.

Update your OS

If you are using Windows 10 then you should really consider updating your OS right now. The recent Windows 10 updates have been very buggy lately. The have been causing serious performance related problems in a lot of AAA games. So first check what is the version and build number of your Windows 10 OS.

You can do that by just pressing ‘Windows + R” keys on your keyboard and type “winver”. After checking your OS version and build number do a Google search and check whether there are any bugs or glitches tied to your current build. If there are some then immediately update your OS. Here is how to do it:

  • Go to Settings
  • Go to Update & Security
  • Click on Check for updates
  • Wait for the updates to get installed
  • Restart your PC

Utilize the Nvidia Control Panel

[Note: This is for Nvidia users only]

The first thing you should do is click on ‘Adjust image settings with preview‘ located on the left side under 3D settings and make sure that ‘Use the advanced 3D image settings‘ is selected. Now:

  • Open Nvidia Control Panel
  • Click on Manage 3D settings on the left bar
  • Click on the Program Settings tab
  • Locate The Surge 2 from the drop down menu under “Select a program to customize”
  • If you don’t see the game on the list then click on the Add button and another list will appear
  • If you still cannot spot the game then you need to add the .exe file manually.
  • Click on Browse
  • Locate the folder where you have installed the game
  • Select the executable file or the .exe file which in this case should be TheSurge2.exe
  • Once you have successfully added the game, you will then see the program settings become available for the game
  • Now tweak the following settings:
    Threaded Optimization : On
    Power Management : Prefer Maximum Performance
    Low Latency Mode : Off
    Texture filtering – Quality : Performance

Failed to execute Vulkan command result error

As I have already mentioned earlier in the article, the game won’t run if your graphics card doesn’t have support for Vulkan API. If you try to run The Surge 2 on a graphics card without Vulkan support then you will get an error message saying ‘Failed to execute Vulkan command result : vk_error_incompatible_driver‘.

Unfortunately there is no fix for this and the only way to avoid this issue is to get a GPU that supports Vulkan.

We will update this article as soon as we discover some new fixes. Stay tuned!

Check out some of our other guides:

  • Borderlands 3 – How to solve the giant cube puzzle at Desolation’s Edge
  • Borderlands 3 – Performance guide
  • How to get the Early Adopter Pack
  • Stuck at loading screen with dancing Claptrap
  • Mali Wannabees – How to make Borman Nates spawn
  • Half Life easter egg in Borderlands 3?

That’s all folks!

Shoaib

Shoaib, 30, is a simple guy who loves to play video games, and enjoys new cuisines sporadically. He has been gaming since he was 7 years old, and with an experience of 22 years, under his belt, there is not a single AAA game in this world, that he hasn’t played. Despite being a MBA Graduate he decided to follow his passion. And because of his love for gaming, Frondtech came into existence.

Constantly facing performance issues while playing The Surge 2? Here is a basic troubleshooting guide that would help you fix lag, fps drops, crashes and stutters in the game.

Check the system requirements of The Surge 2

Minimum:

    • Requires a 64-bit processor and operating system
    • OS: Windows 7/8/10 (64-bit)
    • Processor: AMD FX-8320 (3.5 GHz) / Intel i5-4690K (3.5 GHz)
    • Memory: 8 GB RAM
    • Graphics: 2 GB, AMD Radeon R9 280 / NVIDIA GeForce GTX 950
    • DirectX: Version 11
    • Storage: 20 GB available space
    • Additional Notes: Requires a graphics card compatible with Vulkan, requires Internet connection for online features.

Recommended:

    • Requires a 64-bit processor and operating system
    • OS: Windows 7/8/10 (64-bit)
    • Processor: AMD FX-8370 (4.0 GHz) / Intel Core i7-3820 (3.6 GHz)
    • Memory: 16 GB RAM
    • Graphics: 6 GB, AMD Radeon RX Vega 56 / NVIDIA GeForce GTX 980 Ti
    • DirectX: Version 11
    • Storage: 20 GB available space
    • Additional Notes: Requires a graphics card compatible with Vulkan, requires Internet connection for online features.

Though the game doesn’t look visually impressive that much, I was actually surprised to see the requirements. You must have a graphics card that supports Vulkan otherwise you won’t be able to even start the game. That is the reason why it requires atleast a GTX 950 or a R9 280 and lets not talk about the recommended requirements. AMD RX Vega 56? GTX 980 Ti? If you ask me, these requirements are way too high for this game.

So make sure that you check the official system requirements of The Surge 2 and compare them with your system specifications before purchasing it. The good thing is this game is on Steam and you can always refund it if you have already made the purchase.

Update your graphics drivers

Try updating your graphics driver. You might be sitting with a very old video driver at the moment which is slowing your PC down. Always keep your drivers updated as every version comes with some sort of optimization. Nvidia and AMD have already released their launch day support drivers for The Surge 2. Here are the links:

  1. Nvidia Drivers
  2. AMD Drivers

Use the Nvidia GeForce Experience application

You can also use Nvidia GeForce Experience to optimize the game even further. Here is how you can do it:

  • Launch GeForce Experience
  • If GFE has already scanned your PC then The Surge 2 will automatically appear with your other games on the Home page
  • If you don’t see it then you need to add the game manually. Click on the settings icon located on the top right corner of GFE
  • Now click on Games located on the left side
  • Click on Add and select the drive where you have installed The Surge 2
  • Hit Scan
  • After the scanning is complete the game will appear on the Home page
  • Bring you mouse pointer on the game and click on Details
  • Hit the Optimize button
  • Finally start the game via GeForce Experience only by click on the Play button

Verify the game files

If the game is missing some important file then it could end up being the worst experience for you while playing it. You can verify the in-game files of The Surge 2 and if the game is missing a file then Steam will automatically download it. Here is how to do it:

  • Launch Steam
  • Go your library
  • Right click on The Surge 2
  • Select Properties
  • Go to the Local Files tab
  • Click on Verify Integrity of Game Files

Best or Optimal Graphics Settings for The Surge 2

Go to Options > Video > Display

Fullscreen : On

VSync : Off

Frame Rate Limit : 160

Go to Options > Video > Graphics

Resolution Scale : 100%

Dynamic Resolution Mode : Off

Texture Quality : Medium

Shadow Quality : Medium

Volumetric Lighting Quality : Medium

Antialiasing Mode : Off

Ambient Occlusion : Off

Subsurface Scattering : On

Bloom Intensity : 70%

Lensflare Intensity : 70%

Chromatic Aberration Intensity : 10%

Motion Blur Intensity : 15%

Though we did get some boost on our low end PC with a RX 560 with the given settings, the game ended up looking the same on every setting. This is nothing but the result of a bad PC port.

Update your OS

If you are using Windows 10 then you should really consider updating your OS right now. The recent Windows 10 updates have been very buggy lately. The have been causing serious performance related problems in a lot of AAA games. So first check what is the version and build number of your Windows 10 OS.

You can do that by just pressing ‘Windows + R” keys on your keyboard and type “winver”. After checking your OS version and build number do a Google search and check whether there are any bugs or glitches tied to your current build. If there are some then immediately update your OS. Here is how to do it:

  • Go to Settings
  • Go to Update & Security
  • Click on Check for updates
  • Wait for the updates to get installed
  • Restart your PC

Utilize the Nvidia Control Panel

[Note: This is for Nvidia users only]

The first thing you should do is click on ‘Adjust image settings with preview‘ located on the left side under 3D settings and make sure that ‘Use the advanced 3D image settings‘ is selected. Now:

  • Open Nvidia Control Panel
  • Click on Manage 3D settings on the left bar
  • Click on the Program Settings tab
  • Locate The Surge 2 from the drop down menu under “Select a program to customize”
  • If you don’t see the game on the list then click on the Add button and another list will appear
  • If you still cannot spot the game then you need to add the .exe file manually.
  • Click on Browse
  • Locate the folder where you have installed the game
  • Select the executable file or the .exe file which in this case should be TheSurge2.exe
  • Once you have successfully added the game, you will then see the program settings become available for the game
  • Now tweak the following settings:
    Threaded Optimization : On
    Power Management : Prefer Maximum Performance
    Low Latency Mode : Off
    Texture filtering – Quality : Performance

Failed to execute Vulkan command result error

As I have already mentioned earlier in the article, the game won’t run if your graphics card doesn’t have support for Vulkan API. If you try to run The Surge 2 on a graphics card without Vulkan support then you will get an error message saying ‘Failed to execute Vulkan command result : vk_error_incompatible_driver‘.

Unfortunately there is no fix for this and the only way to avoid this issue is to get a GPU that supports Vulkan.

We will update this article as soon as we discover some new fixes. Stay tuned!

Check out some of our other guides:

  • Borderlands 3 – How to solve the giant cube puzzle at Desolation’s Edge
  • Borderlands 3 – Performance guide
  • How to get the Early Adopter Pack
  • Stuck at loading screen with dancing Claptrap
  • Mali Wannabees – How to make Borman Nates spawn
  • Half Life easter egg in Borderlands 3?

That’s all folks!

Last Updated on September 25, 2019

Shoaib

Shoaib, 30, is a simple guy who loves to play video games, and enjoys new cuisines sporadically. He has been gaming since he was 7 years old, and with an experience of 22 years, under his belt, there is not a single AAA game in this world, that he hasn’t played. Despite being a MBA Graduate he decided to follow his passion. And because of his love for gaming, Frondtech came into existence.

@ZereoX thanks for the fast answer! I have mesa 22.2.1 here. Double checked in package info and glxinfo -B:

name of display: :0
display: :0  screen: 0
direct rendering: Yes
Extended renderer info (GLX_MESA_query_renderer):
    Vendor: AMD (0x1002)
    Device: AMD Radeon RX 5700 XT (navi10, LLVM 13.0.1, DRM 3.42, 5.15.70-r1) (0x731f)
    Version: 22.2.1
    Accelerated: yes
    Video memory: 8192MB
    Unified memory: no
    Preferred profile: core (0x1)
    Max core profile version: 4.6
    Max compat profile version: 4.6
    Max GLES1 profile version: 1.1
    Max GLES[23] profile version: 3.2
Memory info (GL_ATI_meminfo):
    VBO free memory - total: 6745 MB, largest block: 6745 MB
    VBO free aux. memory - total: 7631 MB, largest block: 7631 MB
    Texture free memory - total: 6745 MB, largest block: 6745 MB
    Texture free aux. memory - total: 7631 MB, largest block: 7631 MB
    Renderbuffer free memory - total: 6745 MB, largest block: 6745 MB
    Renderbuffer free aux. memory - total: 7631 MB, largest block: 7631 MB
Memory info (GL_NVX_gpu_memory_info):
    Dedicated video memory: 8192 MB
    Total available memory: 16368 MB
    Currently available dedicated video memory: 6745 MB
OpenGL vendor string: AMD
OpenGL renderer string: AMD Radeon RX 5700 XT (navi10, LLVM 13.0.1, DRM 3.42, 5.15.70-r1)
OpenGL core profile version string: 4.6 (Core Profile) Mesa 22.2.1
OpenGL core profile shading language version string: 4.60
OpenGL core profile context flags: (none)
OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 22.2.1
OpenGL shading language version string: 4.60
OpenGL context flags: (none)
OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 22.2.1
OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20

Now I see that Steam shows mesa 20.3.4 in system info, which is weid. What else should I check?

Upd investigated a bit, this comes from installed 32 bit stuff (which I haven’t updated in ages) and can be found under architectures.i386-linux-gnu json key. architectures.x86_64-linux-gnu shows current 22.2.1 version correctly.

This game is 64 bit only I think, shouldn’t be an issue.

Hey @nickross637 as someone who saw issues with getting The Surge 2 to launch there are a couple of things you can try.

I had a similar error pop up when launching No Man’s Sky on an MSI gaming laptop, I fixed the issue by running Display Driver Uninstaller (which is a third party program not affiliated or endorsed by EA so if you opt to use it you do so at you own risk) in safe mode and then doing a clean install of my GPU drivers.

You can also try playing around with your power plan in your settings to ensure that you are always using your dedicated GPU or if feeling tech-savvy enough you can enter your BIOS settings and disable the integrated card entirely.

With The Surge 2, you can see issues when running some background program running such as CCleaner Smart Cleaning or anything like those is disabled when running the game. For some reason these can cause issues with the game and result in some odd error messages. 

If disabling those get the game working and you continue to see visual issue then can you try the following ensuring that you launch the game after each to see if it works:

  • Run the game
  • Open  OPTIONS > VIDEO > DISPLAY.
  • Set VSync to OFF.
  • Set Frame Rate Limit to 60 FPS
  • Run the game
  • Open OPTIONS > VIDEO > GRAPHICS.
  • Set Resolution Scale to 100% 
  • Run the game
  • Open OPTIONS > VIDEO > GRAPHICS.
  • Set Dynamic Resolution Mode to MODERATE or AGGRESSIVE 

You also need to ensure that your DirectX and your VC++ are fully up to date, it’s no harm doing a clean install of both and then launching the game again to see if you see a difference.

Darko

Darko.png

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