Su 41350 3 ps4 ошибка как решить

With a USB drive, PS4 cannot find update file SU-41350-3 error code may occur when you do a manual reset and PS4 stuck on Safe Mode. It is a great inconvenience especially when you are eager to play games on PS4. Now, read the post of MiniTool where 5 accessible solutions will be introduced to you.

What Causes the PS4 SU-41350-3 Error?

The first thing you need to do is to figure out why is the PS4 SU-41350-3 error appears. According to the survey, the major factor behind the PS4 cannot find update file issue is that your USB storage device is formatted with the wrong file system.

In addition, there are several common causes that will lead to the SU-41350-3 error as well:

• The folder may be naming wrong: the folder names should be PS4UPDATE.PUP (must be in capitals).
• You stored the update file in the wrong path: The update file path should be PS4/UPDATE.
• USB drive connection is malfunction: You should make sure the USB flash drive or hard drive is connected properly with your PS4.
• The PS4 update file you downloaded is incorrect or corrupted: For this, you should download the latest PS4 system software update again from the official website and check it with the PS4.
• The faulty USB drive: There are bad sectors or logical errors on the USB flash drive.

Basic Requirements for Your USB Storage Device

USB flash drive is often used to add more game storage when your PS4 system storage doesn’t have enough space. However, if you want to resolve the PS4 error SU-41350-3 smoothly, it is recommended that you check if your USB drive meets the basic requirements firstly.

• USB 3.0 or newer.
• Hold a minimum of 250GB and a maximum of 8TB storage space (at least 400MB of free space).
• Only one USB drive can be used at a time, or you will get an error message if you installed the same apps on both system storage and the USB device.
• The USB drive must be formatted either FAT32 or exFAT.
• The USB drive must be connected to your PS4 directly.
• Make sure you downloaded the latest PS4 system software from the official website.

Now, I believe you have an overall understanding of the requirements. More importantly, we will discuss how to fix SU-41350-3.

Solution 1. Make Sure Your USB Drive Is Formatted to FAT32 or exFAT

As mentioned above, the incorrectly formatted USB drive is the major cause of the SU-41350-3 error. So, the fattest and simplest troubleshooting method is to format your USB drive to FAT32 or exFAT. Here are 2 useful tools to format: Disk Management or MiniTool Partition Wizard Free Edition.

#Option 1. Use Disk Management

Disk Management is a small tool in your computer that can be used to perform some partition operations. Here’s how to format a USB drive to exFAT with this tool.

Step 1. Connect the USB drive to your computer.

Step 2. Right-click the Start button and select Disk Management from the context menu.

Step 3. In the Disk Management window, select the USB drive, right-click it and select the Format option.

Step 4. Then you can select the exFAT from the drop-down menu and click OK. After that, you will receive a warning message and click OK to confirm this operation.

Step 5. Reconnect the USB to your PS4 and check if PS4 cannot find update file is gone away.

Disk Management may help you format USB to exFAT or FAT32 under normal situations. However, this tool has some limitations in terms of partition management. If you hold a USB drive with more than 32GB storage capacity, you won’t be able to format it to FAT32.

At this time, you need to utilize a professional format tool like MiniTool Partition Wizard.

#Option 2. Use MiniTool Partition Wizard Free Edition

Alternatively, MiniTool Partition Wizard provides you with an effective format solution. This partition management tool bears many powerful features like clone disk, data recovery, convert MBR to GPT disk, etc. Here you can use its free edition to format your USB drive easily. 

Installing this tool on your computer, and then follow the below steps.

Step 1. Connect your USB drive to the computer and launch the software to get its main interface.

Step 2. In the main interface, select the USB drive from the listed drives and click on the Format Partition feature on the left pane.

Step 3. Select the FAT32 or exFAT file system in the format window and click OK to go on.

Step 4. Click Apply to execute this action. After that, you can restart your PS4 and check if PS4 error SU-41350-3 is resolved or not.

MiniTool Partition Wizard FreeClick to Download100%Clean & Safe

In addition to the wrong file system of USB drive, you also need to check if there are any problems with the updated files. Here are 2 methods that can help you update your PS4 system software. So, please keep reading carefully.

Solution 2. Update Your PS4 System Software Using the Formatted USB Drive

First of all, you can update the PS4 system software using the USB drive that you just formatted to FAT32 or exFAT. Here is a full guide to update the system software with an USB drive.

Step 1. Connect the USB drive into your computer, and then click the USB and create a new folder named PS4 in it. Then open the PS4 folder and recreate a new folder named UPDATE in it.

Step 2. Click here to visit the PS4 System Software Update page and download the latest version to the formatted USB drive. In the download page, click on the Agree And Download Now button.

Step 3. After downloading the PS4 update file, save it to the UPDATE folder of the USB drive. At this time, the file name should become PS4UPDATE.PUP.

Step 4. Connect the USB drive contained the PS4UPDATE.PUP file to the PS4 console and follow the below steps to install the PS4 system software update.

Step 5. In the Home screen of PS4, press the Up on D-pad to enter the Function menu. Then go to the Settings icon and press the X button on the console to open it.

Step 6. In the Settings window, select the System Software Update option and press X button again.

Step 7. Read the System Software License Agreement, and then select Accept and press the X button to confirm. Now, the PS4 will prepare the installation of the system software update. This process will take you some time, please wait patiently.

Once the update is completed, the PS4 will restart automatically and now check if the PS4 SU-41350-3 error is fixed.

Solution 3. Update Your PS4 System Software in Safe Mode

Alternatively, you can update the system software in Safe Mode by using the USB flash drive. You can follow Step 1 to Step 3 of the above method to download the update file. Once you saved the PS4UPDATE.PUP file in your USB drive, follow the steps below to complete the installation.

Step 1. First of all, you need to enter Safe Mode. Hold down the Power console button for 7 seconds to make sure the PS4 is turned off entirely.

Step 2. Once the PS4 system is off, hold the Power button again until you hear the second beep. Now connect the DS4 with the USB cable and press the PS button on the controller to access Safe Mode.

Step 3. Select the Initialize PS4 (Reinstall System Software) option.

Step 4. In the new window, select the Update from USB Storage Device and click OK. After that, follow the on-screen prompts to complete the installation process.

Now, see if the PS4 cannot find update file error is resolved or not.

Solution 4. Check your Storage Device for Errors

If all the above methods fail to get rid of the SU-41350-3 error, it is highly recommended that you check if there are any bad sectors on your USB storage device, which can also lead the PS4 error. Here you can choose the MiniTool Partition Wizard to check it.

It is very simple to operate, you just need 2 steps. Here’s how to do that.

MiniTool Partition Wizard FreeClick to Download100%Clean & Safe

Step 1. In the main interface of the software, select the USB drive and click on the Surface Test feature on the left panel.

Step 2. Then click on the Start Now button in the pop-up window.

Now, this tool will scan the USB automatically. If you found a great many blocks marked with red color, which means you should consider using another USB flash drive.

Well, if there are not so many bad factors on the USB drive, you can take measures to shield the bad sectors. Read this post ‘’How to check Hard Drive and Fix the Error?” to know more details.

Recently I have been getting the error code PS4 cannot find update file SU-41350-3. I am trying to find the troubleshooting methods on Google. In this post of MiniTool, you will know why you encounter the ps4 error and get the corresponding solutions. Click to Tweet

Final Words

In today’s article, we mainly focus on how to fix SU-41350-3 on PS4. Now, you can try the above 4 methods to resolve the problem. If you have any questions, you can send us an email via [email protected]. We also appreciate any ideas left in the comment area.

SU-41350-3 FAQ

Ошибка SU-41350-3 появляется на PlayStation 4 только в разделе перепрошивки. Люди пишут, что при попытке установить свежую версию операционной системы высвечивается сообщение: «Нельзя найти файл обновления (SU-41350-3)». Тому может быть несколько причин: от самых банальных системных до аппаратных. Сейчас мы перечислим все, на чем вам нужно акцентировать внимание.

Как исправить ошибку SU-41350-3?

Есть несколько моментов, ошибка в которых влечет появление кода сбоя SU-41350-3:

• Загружена неправильная версия прошивки. На официальном сайте Sony (вот ссылка) доступно 2 файла: «Файл обновления системного программного обеспечения PS4» и «Файл переустановки системного программного обеспечения PS4». Часто не работает именно первый файл, второй вариант проведет полную перепрошивку. Полный файл обычно весит около 900 Мб, а урезанный – 400-500 Мб.
• Неправильное расположение файла. На флешке обязательно нужно создать папку PS4, а в нее положить – папку UPDATE и только туда уже поместить файл. Вот как должен выглядеть полный путь — \PS4\UPDATE\PS4UPDATE.PUP.
• Неподходящее форматирование накопителя. PlayStation 4 требует, чтобы флешка была отформатирована в FAT32, NTFS здесь не подойдет.
• Вышла из строя флешка или жесткий диск. Если все сделали по инструкции, а ошибка все равно появляется. Стоит попробовать с другой флешкой. При условии, что и это не сработает, 99% — поломался жесткий диск. Можно попробовать его восстановить, но лучше подключить другой и проверить. Скорее всего так вы удостоверитесь, что дело действительно в накопителе и уже останется просто купить HDD на 1-2 Тб.

Больше ничего важного о SU-41350-3 знать не нужно. Достаточно проверить, что все сделали правильно на PlayStation 4 и, если это так, проблема в накопителе. Просто пришло время покупать новый жесткий диск.

Просьба отписать в комментариях, какой из способов помог вам и сработали ли они вовсе. Ваш отчет о проделанной работе кому-то точно поможет.

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Many users reported they see the “PS4 error SU-41350-3” whenever they attempt to update or modernize their PS4 console. It simply denotes that the PS4 is unable to identify the suitable file to update the process and complete the procedure. After investigating we find the error appears with the USB drive and as a result, PS4 is unable to find the update file while doing the manual reset and the PlayStation get stuck on the Safe Mode.

After investigating we find out that sometimes while trying to connect the PlayStation to the server then there is a possibility to show an unexpected error code prompting on your screen while playing games. Below find out the list of culprits which are triggering the SU-41350-3 error on PS4.

• USB storage device issues – The major reason to unable to update the files is that the USB device gets formatted with incorrect system files. So, formatting the USB drive to the FAT32 or exFAT fix the error.
• An incorrect folder name – If the name of the folder is not in the capital, then this can also cause an error on PS4. So, make sure to check the folder name and then write the folder name in capital letters.
• Corrupted PS4 updated file – Updated PS4 files that you download may be corrupted or incorrect and this result in showing the error on PS4. So, to fix the error try downloading the PS4 system software again from the Sony PlayStation official website.
• USB connection crashing or malfunctioning – If your USB flash drive or the hard drive is not connected properly with the PlayStation 4, then this start malfunctioning. So, check the USB drive is connected correctly with your console.
• Faulty USB flash drive – Due to the defective USB flash drive or the bad sectors or the logical errors present in the flash or the hard drive you start seeing the PS4 error SU-41350-3. Make sure you are using the formatted USB drive.

As you are now familiar with the common causes responsible for the error, here follow the list of potential solutions that worked for many affected users to get past the error.

Restart your PlayStation 4

The first and foremost thing you require to do is to fix the error SU-41350-3 is to restart your PlayStation. There is a high possibility that there might be a bug or virus on your network that tends to occur in the error code. Restarting your PlayStation will help your system to run smoothly without showing any error. If you are not able to fix the error by restarting your PlayStation then move on to the next step.

Review the PlayStation 4 Network Status

If the PlayStation 4 network status is done then you are more likely to see the Cannot Find the Update File (SU-41350-3) error. You need to make sure that you are online. If the network status shows offline then you can face this kind of error. So, in this situation, all you have to do is assure that the servers and network are running and updated. After checking the server if you are still encountering the issue go and set up the internet connection properly and try to connect your PlayStation by using a wired connection.

Switch the WiFi-Band to 5GHz

As said above the internet issues also cause the PS4 error for some users. So, if this case is applicable then switching the WiFi band from automatic mode to 5GHz increase the network flow frequency and offer a better internet connection speed.

Follow the steps to do so:

1. Press Win + X keys on your keyboard and choose Device Manager.
2. Then from device manager windows click on Network Adapters for elaborating the option.
3. Here right-click on the option the WiFi adapter and choose Properties.
4. Now click the Advanced
5. And in the Property section, you need to click on Band or the Preferred Band

Note: Remember the name might vary as it depends on your adapter manufacturer.

1. Here, in the Value section choose the 5GHz band option.
2. And click on OK.

Hope it works for you if not then change it to 2.4 GHz. Hopefully, by doing this you can fix the PS4 SU-41350-3 error.

Check Basic Requirements of USB Storage

When your PlayStation 4 storage device is full, Your USB drive creates more storage for your game. Sometimes this can lead to an error.

But, if you are facing a PS4 SU-41350-3 error, it is suggested that you verify your USB drive matches the system requirements. As followed:

1. USB 3.0 or the latest version is required.
2. You required at least 250GB and a maximum of 8TB space And at least you should have 400 MB of free storage space
3. You can use only one USD drive.
4. Only use FAT32 or the exFAT in order to format your USB device.
5. Be sure you have the most recent PS4 software from the PlayStation website.
6. Assure you use the latest version of PS4 system software.

Format USB to FAT32 or exFAT

As described in the causes the erroneously formatted USB flash drive is the main reason responsible for the error. So, formatting the USB drive to the FAT32 or exFAT may work for you to solve the error. You can format the USB drive using Disk Management, this tool is present in your Windows system and utilized for performing the USB drive partitions operations.

Please note that disk management allows you to format the USB to FAT32 or exFAT in normal conditions. Also, this is having some limitations in the partition management, and if you have a USB drive above 32GB storage size, then you can’t unable to format to FAT32.

Follow the steps to format it using Disk Management:

1. First, connect your USB drive to your Windows system.
2. Now right-click on the Start option and from the drop-down menu choose Disk Management.
3. Then in your Disk Management, choose USB drive and right-click on it then choose Format 
4. Now from the menu choose the exFAT and hit on OK. Now you will see the warning message you can click on OK for confirmation.

Note: This will delete entire data on your USB drive, so make sure to back up the data first.

Now reconnect your USB to the PS4 and see if the error still appears or not.

Update PS4 using a Formatted USB drive

Many users managed to fix the error by updating the PS4 software system by using a formatted USB drive. Make sure to format it into exFAT or FAT32. If you are willing to update your system software via a USB drive. So, here it is suggested to update the PS4 console utilizing the formatted USB flash drive.

Here follow the steps to do so:

1. Connect your USB drive to your system or PC. Then click on the USB, Next create a new folder renamed as PS4 and open it. Again, create a new folder renamed as UPDATE.
2. To download and update the PS4 software go to their official updated PS4 system software page by using a formatted drive. Next, click on Agree and Download option.
3. In the UPDATED folder make sure you save PS4 updated file. Now rename the file as PS4UPDATE.PUP.
4. Subsequently, try to connect a USB drive to a PS4 console.
5. In order to enter or insert the function menu. Head to the PS4 home screen and click on the Up & D button on the Pad or keyboard.
6. Go to Settings and choose the System Software Update and then press the X button
7. Do read the License Agreement of the PS4 system software. Accept all the terms and conditions then click on the X button. Stay on the page until the procedure or installation gets completed.

Now check if the error is resolved, but if still seeing the error SU-41350-3 on PS4, then head to the next solution.

Update PS4 Console in Safe Mode 

If the above-mentioned solution, won’t work for you then try updating the PS4 console in safe mode using a USB drive. You can follow the steps on how to update and download the system file from the above solution. Once you save and secure the PS4UPDATE.PUP data or file in your USB drive then do follow the below mentioned to finish the installation procedure.

1. To enter the safe mode, press the gaming console power button at least for a few seconds till your PS4 blinks.
2. After you get the beep sound remove your hand from the power button.
3. Now your PS4 controller will be turned off and entered into Safe Mode.
4. To re-install the System software, select the option Initialize PS4 (Reinstall System Software)
5. Open new Windows now you need to select the Update via USB Storage Device. Next click on OK. Make sure you follow the complete process to finish the installation procedure.

Check the USB Storage Device

If still, you are unable to fix the error then it is highly suggested that you review the USB storage for bad sectors error. The bad sector will lead your PS4 to prompt the error, so check your USB storage device for error

It is extremely easy to perform, all you have to do is follow the basic steps to get out of the error

1. From the Software’s main interface choose the USB drive option.
2. After that from the left panel select the test feature
3. Click on the Start Now option from the pop-up window

This method will help you to scan and verify your USB automatically. In case you have seen red coloured blocks that simply means that you should use another or different flash drive.

So, make sure to check your USB storage device is in good condition and not having any problem which may lead to a PS4 error SU-41350-3.

Contact the Customer Support

If none of the above solutions works for you to fix error SU-41350-3 on PS4, then this means you need to repair your PS4, or the USB connection may be a detective you need to take it for the maintenance. In this situation, you need to contact a technician to check and repair the PS4. Moreover, you can also connect PlayStation Support centre for help.

It is recommended to follow all the solutions mentioned above one by one until you fix the PS4 error completely. I hope the article works for you.