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1.
Error 578 in two nodes of Storwize v3700
Posted Tue February 07, 2023 10:19 AM
We have an IBM Storwize v3700 with the same error in two storgae nodes that we have. The error is 578, we have link between the storages nodes and the chassis but the storage is not working. Could you help us? thanks in advance.
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Sysadmins .
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2.
RE: Error 578 in two nodes of Storwize v3700
Posted Wed February 22, 2023 02:13 AM
Could it be that the systems were not shut down cleanly before, or that there was a power failure? 578 shows that the cluster information of the nodes have run out of sync.
First you have to check if this was the only error and fix all other errors. Then the faulty nodes, if they are in two different chassis, are removed from the cluster one after the other as described in the IBM doc and then added back to the cluster.
Source: https://www.ibm.com/docs/en/v3700/7.8.1?topic=codes-578
——————————
Patrik Groß
——————————
Posted by SMU1311 2017-07-09T08:48:42Z
Hi Guys,
After a power loss, the V3700 reports «error 578» on one of the two nodes.
To resolve the error, it suggests a fix «Remove system data» on the affected node.
I have some VM’s running on that storage.
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
8 Replies
-
Do you have a support contract in place with IBM? If not, it might be worth getting approval for a one off support payment to help out with this.
I’d also suggest investing in some UPS devices in future. SAN’s do not like having power removed.
SMU1311 wrote:
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
You shouldn’t do, no. You’ll be running on a single node at the moment as one of the nodes has an issue and needs to be reinitialised. However, you should also consider what would have happened if this had occurred on both nodes or what’ll happen if you have another power outage now.
Finally, as ever, make sure you’ve got good, tested backups.
Was this post helpful?
thumb_up
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-
We do not have a support contract.
The device is connected to UPS, due to absence, we were unable to verify that the device was shutdown properly.
Was this post helpful?
thumb_up
thumb_down
-
-
See this link before proceeding…
https://www.ibm.com/support/knowledgecenter/en/STLM5A_7.1.0/com.ibm.storwize.v3700.710.doc/svc_t3int… Opens a new window
Also, I second Gary’s advice on backups, UPS and contacting IBM and getting support.
You should also have UPS alerting turned on as well as think about network monitoring for these occasions…
IBM support is pricey but well worth it…
Was this post helpful?
thumb_up
thumb_down
-
SMU1311 wrote:
We do not have a support contract.
Get one. These are the times it’s required, that and various firmware updates.
Was this post helpful?
thumb_up
thumb_down
-
All I’m asking for is, if it’s safe to run the fix, it suggests, without any data loss to the VM’s.
This is the fix:
https://www.ibm.com/support/knowledgecenter/en/STLM5A_7.2.0/com.ibm.storwize.v3700.720.doc/svc_t3fix… Opens a new window
Was this post helpful?
thumb_up
thumb_down
-
it should be safe to run the fix. As I said above, make sure you have good, tested backups.
Was this post helpful?
thumb_up
thumb_down
-
If anyone else has the same question:
Data will NOT be lost, just make sure to follow the instructions, to the point.
Was this post helpful?
thumb_up
thumb_down
Removing system information for node canisters with error
code 550 or error code 578 using the service assistant
|
|
Performing system recovery using the service assistant
|
|
|
|
|
|
|
|
|
68
Storwize V7000: Troubleshooting, Recovery, and Maintenance Guide
v Any data that was in the cache at the point of failure is lost. The loss of data can
result in data corruption on the affected volumes. If the volumes are corrupted,
call the IBM Support Center.
Before you can run a system recovery procedure, it is important that the root cause
of the hardware issues be identified and fixed.
Obtain a basic understanding about the hardware failure. In most situations when
there is no clustered system, a power issue is the cause. For example, both power
supplies might have been removed.
The system recovery procedure works only when all node canisters are in
candidate status. If there are any node canisters that display error code 550 or error
code 578, you must remove their data.
Before performing this task, ensure that you have read the introductory
information in the overall recover system procedure.
To remove system information from a node canister with an error 550 or 578,
follow this procedure using the service assistant:
1. Point your browser to the service IP address of one of the nodes, for example,
https://node_service_ip_address/service/.
If you do not know the IP address or if it has not been configured, you must
assign an IP address using the initialization tool.
2. Log on to the service assistant.
3. Select Manage System.
4. Click Remove System Data.
5. Confirm that you want to remove the system data when prompted.
6. Remove the system data for the other nodes that display a 550 or a 578 error.
All nodes previously in this system must have a node status of Candidate and
have no errors listed against them.
7. Resolve any hardware errors until the error condition for all nodes in the
system is None.
8. Ensure that all nodes in the system display a status of candidate.
When all nodes display a status of candidate and all error conditions are None,
you can run the recovery procedure.
Start recovery when all node canisters that were members of the system are online
and have candidate status. If there are any nodes that display error code 550 or
error code 578, you must remove their system data to get them into candidate
status. Do not run the recovery procedure on different node canisters in the same
system. This restriction includes remote systems also.
All node canisters must be at the same level of software that the storage system
had before the system failure. If any node canisters were modified or replaced, use
the service assistant to verify the levels of software, and where necessary, to
upgrade or downgrade the level of software.
Posted by SMU1311 2017-07-09T08:48:42Z
Hi Guys,
After a power loss, the V3700 reports «error 578» on one of the two nodes.
To resolve the error, it suggests a fix «Remove system data» on the affected node.
I have some VM’s running on that storage.
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
8 Replies
-
Do you have a support contract in place with IBM? If not, it might be worth getting approval for a one off support payment to help out with this.
I’d also suggest investing in some UPS devices in future. SAN’s do not like having power removed.
SMU1311 wrote:
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
You shouldn’t do, no. You’ll be running on a single node at the moment as one of the nodes has an issue and needs to be reinitialised. However, you should also consider what would have happened if this had occurred on both nodes or what’ll happen if you have another power outage now.
Finally, as ever, make sure you’ve got good, tested backups.
Was this post helpful?
thumb_up
thumb_down
-
We do not have a support contract.
The device is connected to UPS, due to absence, we were unable to verify that the device was shutdown properly.
Was this post helpful?
thumb_up
thumb_down
-
-
See this link before proceeding…
https://www.ibm.com/support/knowledgecenter/en/STLM5A_7.1.0/com.ibm.storwize.v3700.710.doc/svc_t3int… Opens a new window
Also, I second Gary’s advice on backups, UPS and contacting IBM and getting support.
You should also have UPS alerting turned on as well as think about network monitoring for these occasions…
IBM support is pricey but well worth it…
Was this post helpful?
thumb_up
thumb_down
-
SMU1311 wrote:
We do not have a support contract.
Get one. These are the times it’s required, that and various firmware updates.
Was this post helpful?
thumb_up
thumb_down
-
All I’m asking for is, if it’s safe to run the fix, it suggests, without any data loss to the VM’s.
This is the fix:
https://www.ibm.com/support/knowledgecenter/en/STLM5A_7.2.0/com.ibm.storwize.v3700.720.doc/svc_t3fix… Opens a new window
Was this post helpful?
thumb_up
thumb_down
-
it should be safe to run the fix. As I said above, make sure you have good, tested backups.
Was this post helpful?
thumb_up
thumb_down
-
If anyone else has the same question:
Data will NOT be lost, just make sure to follow the instructions, to the point.
Was this post helpful?
thumb_up
thumb_down
Содержание
- Error 578 V7000
- 578 — IBM
- StorWize V3700 — Error 578 — IBM Hardware — Spiceworks
- Error event IDs and error codes
- Error Code 578 – National ATM Systems
- IBM STORWIZE V7000 TROUBLESHOOTING AND MAINTENANCE …
- IBM STORWIZE V7000 MAINTENANCE MANUAL Pdf Download .
- Fix Ibm V7000 Error Codes (Solved) — winload.org
- Error 578 V7000 Fixes & Solutions
- StorWize V3700 — Error 578
- Ensure AV Gear Plays Nice on the Corporate Network
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- Storwize v3700 error 578
Error 578 V7000
We have collected for you the most relevant information on Error 578 V7000, as well as possible solutions to this problem. Take a look at the links provided and find the solution that works. Other people have encountered Error 578 V7000 before you, so use the ready-made solutions.
578 — IBM
- https://www.ibm.com/support/knowledgecenter/STHGUJ_8.2.1/com.ibm.storwize.tb5.821.doc/code_578.html
- To remove the system data from the node, go to the service assistant, select the radio button for the node with a 578, click Manage System, and then choose Remove System Data. Or use the CLI command satask leavecluster -force .
StorWize V3700 — Error 578 — IBM Hardware — Spiceworks
- https://community.spiceworks.com/topic/2014921-storwize-v3700-error-578
- Aug 31, 2017 · After a power loss, the V3700 reports «error 578″ on one of the two nodes. To resolve the error, it suggests a fix » Remove system data» on the affected node. I have some VM’s running on that storage. My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
Error event IDs and error codes
- https://systemx.lenovofiles.com/help/topic/com.lenovo.storage.v7000.7.6.0.doc/svc_errorcodes_2nk8gq.html
- 578: The state data was not saved following a power loss. 579: Battery subsystem has insufficient charge to save system data 580: The service controller ID could not be read.
Error Code 578 – National ATM Systems
- https://www.nasatm.com/blogs/error-codes/error-code-578
- National ATM Systems is an ATM ISO and full service ATM company. Our expertise and knowledge in the ATM industry has propelled us forward as an industry leader.
IBM STORWIZE V7000 TROUBLESHOOTING AND MAINTENANCE …
- https://www.manualslib.com/manual/1231550/Ibm-Storwize-V7000.html
- Page 1 IBM Storwize V7000 Troubleshooting, Recovery, and Maintenance Guide GC27-2291-05. ; Page 2 Before using this information and the product it supports, read the general information in “Notices” on page 161, the information in the “Safety and environmental notices” on page iii, as well as the information in the IBM Environmental Notices and User Guide , which is provided on a DVD.
IBM STORWIZE V7000 MAINTENANCE MANUAL Pdf Download .
- https://www.manualslib.com/manual/1337187/Ibm-Storwize-V7000.html
- Page 1 IBM Storwize V7000 Version 6.3.0 Troubleshooting, Recovery, and Maintenance Guide GC27-2291-02. ; Page 2 Before using this information and the product it supports, read the general information in “Notices” on page 143, the information in the “Safety and environmental notices” on page ix, as well as the information in the IBM Environmental Notices and User Guide on the .
Fix Ibm V7000 Error Codes (Solved) — winload.org
- http://winload.org/ibm-v7000-error-codes.html
- The backup lun is a http://winload.org/ibm-v7000-error-578.htmlrestart a relationship that has just terminated with a 1920 event code. restriction in that ? Are the GM target volumes in a that certified yet. That is probably where you
Error 578 V7000 Fixes & Solutions
We are confident that the above descriptions of Error 578 V7000 and how to fix it will be useful to you. If you have another solution to Error 578 V7000 or some notes on the existing ways to solve it, then please drop us an email.
Источник
After a power loss, the V3700 reports «error 578» on one of the two nodes.
To resolve the error, it suggests a fix » Remove system data» on the affected node.
I have some VM’s running on that storage.
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
Ensure AV Gear Plays Nice on the Corporate Network
Do you have a support contract in place with IBM? If not, it might be worth getting approval for a one off support payment to help out with this.
I’d also suggest investing in some UPS devices in future. SAN’s do not like having power removed.
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
You shouldn’t do, no. You’ll be running on a single node at the moment as one of the nodes has an issue and needs to be reinitialised. However, you should also consider what would have happened if this had occurred on both nodes or what’ll happen if you have another power outage now.
Finally, as ever, make sure you’ve got good, tested backups.
We do not have a support contract.
The device is connected to UPS, due to absence, we were unable to verify that the device was shutdown properly.
Have you run through the steps in this procedure.
Do you have any other errors besides the error 578?
See this link before proceeding.
Also, I second Gary’s advice on backups, UPS and contacting IBM and getting support.
You should also have UPS alerting turned on as well as think about network monitoring for these occasions.
IBM support is pricey but well worth it.
We do not have a support contract.
All I’m asking for is, if it’s safe to run the fix, it suggests, without any data loss to the VM’s.
This is the fix:
it should be safe to run the fix. As I said above, make sure you have good, tested backups.
If anyone else has the same question:
Data will NOT be lost, just make sure to follow the instructions, to the point.
This topic has been locked by an administrator and is no longer open for commenting.
To continue this discussion, please ask a new question.
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Источник
Storwize v3700 error 578
Как настроить IBM Storwize v3700-01
Всем привет сегодня хочу рассказать как настроить систему хранения данных IBM Storwize v3700. Самая элементарная схема:
- СХД IBM Storwize v3700 в базовой комплектации с возможностью подключения серверов по iSCSI и SAS. Установлены 4 диска по 600Gb
- два сервера IBM 3650 m4, без локальных дисков, с двумя однопортовыми SAS HBA картами
- подключение крест на крест, отказоустойчивое — каждый HBA адаптер сервера соединен со своим контроллером системы хранения
Задача стоит следующая:
- Подключиться к СХД для управления
- Обновить прошивку, чтобы появилась поддержка SAS подключений
- Создать из дисков array, уровень RAID 10
- Так как у нас серверы без жестких дисков, создаем для каждого сервера отдельный LUN для установки операционной системы Windows server 2012
- Создаем один общий LUN, который будет доступен обоим серверам. Использоваться он будет для создания MS SQL 2012 кластера, точнее для хранения баз данных
В состав поставки системы хранения есть специальная флешка, она используется для первоначального конфигурирования, а именно установка пароля администратора, сервисного IP адреса для подключения к веб интерфейсу. С флешки на компьютере запускаем утилиту InitTool.bat
Как настроить IBM Storwize v3700-02
Так как мы только что достали СХД из коробки, выбираем пункт Create a new system
Как настроить IBM Storwize v3700-03
Задаем IP адрес, по которому будем подключаться к системе хранения
Как настроить IBM Storwize v3700-04
Процесс инициализации системы:
- Делаем безопасное извлечение устройства из компьютера, достаем флешку.
- Смотрим на один из контроллеров системы хранения. Нам нужно будет вставить флешку в один из разъемов с сетевыми интерфейсами управления. Но перед этим нужно убедиться, что с правой верхней стороны контроллера три световых индикатора подают верные семафорные сигналы, левый горит, средний мигает, правый выключен.
- После того, как флешка будет помещена в USB порт (любой). Начинает мигать правый значок (восклицательный). Необходимо дождаться пока он перестанет потухнет, после этого можно извлечь флешку и вернуть ее обратно в компьютер, чтобы закончить шаги мастера.
Как настроить IBM Storwize v3700-05
Через браузер (рекомендуется IE8 или Firefox 23+) заходим на веб интерфейс. По умолчанию логин пароль для входа IBM Storwize v3700 superuser — passw0rd (через ноль)
Теперь самое время обновить прошивку, для этого переходим в меню Settings -> General -> Upgrade Machine Code. Прошивка заранее скачана с официального сайта ibm.com. В нашем случае это Version 7.1.0.3 (build 80.3.1308121000). В ее составе есть Upgrade test utility, сначала загружаем на СХД ее, а затем саму прошивку.
Как настроить IBM Storwize v3700-06
СХД автоматически определила 4 установленных диска. Три из них система отдала под POOL, один назначила под hot spare. Если бы дисков было больше, может быть имело бы смысл оставить подобную автоматическую настройку. В нашем случае лучше переразбить диски по-другому.
Как настроить IBM Storwize v3700-07
Удаляем автоматически созданный Pool, Delete.
Как настроить IBM Storwize v3700-08
Получаем 4 свободных диска, из которых предстоит создать RAID 10
Как настроить IBM Storwize v3700-09
Нажимаем Configure Storage, затем выбираем какой именно RAID мы хотим создать и сколько дисков будет задействовано под него.
Как настроить IBM Storwize v3700-10
Задаем название для вновь создаваемого Pool. Чтобы не запутаться в терминах. Из свободных дисков мы создаем RAID или array, получившееся свободное пространство это Pool. Затем само пространство пула будем нарезать на кусочки, так называемые LUN-ы или Volume и вот их уже можно будет презентовать серверам (хостам).
Как настроить IBM Storwize v3700-11
Как настроить IBM Storwize v3700-12
Создаем новый LUN (тут он называется Volume) в нашем пуле, Выбираем Generic-Create
Как настроить IBM Storwize v3700-13
задаем размер Volume
Как настроить IBM Storwize v3700-14
Таким образом, используя мастер создания Volume-ов делаем 3 луна. Как и было задумано, два по 100Gb под операционные системы серверов. И один общий размером 500Gb для создания кластера MS SQL 2012
Как настроить IBM Storwize v3700-15
Теперь необходимо сообщить системе хранения данных, какие серверы (host) к ней подключены. В базовой комплектации всего два варианта соединения — это iSCSI и SAS. У нас два сервера, которые подключены к Storwize v3700 по SAS
Как настроить IBM Storwize v3700-01
Как настроить IBM Storwize v3700-16
На этом шаге мы указываем системе хранения, что наш первый сервер подключен к ней двумя SAS кабелями, которые в сервере воткнуты в две SAS HBA карты со идентификаторами (16-ти значные). Таким образом добавляем оба сервера, у каждого два идентификатора.
Как настроить IBM Storwize v3700-17
Презентуем Volume-ы серверам. Другими словами назначаем права доступа. На скриншоте HOST_LUN_TOP предназначен только для первого сервера, т.к. на него будет установлена его операционная система. И второму серверу этот LUN видеть нельзя. В отличии от SQL_LUN, который должен быть доступен обоим серверам, ведь на нем будут располагаться базы данных MS SQL кластера.
Как настроить IBM Storwize v3700-18
В любой момент можно посмотреть и изменить права доступа на LUN (Host Mapping)
Как настроить IBM Storwize v3700-19
На этом настройку СХД можно считать законченной. Можно на сервере начинать установку Windows server 2012 R2 и при выборе жесткого диска будут доступны два LUN-а с системы хранения, один размером 100Гб, второй 500Гб. Это будет означать, что настройка прошла успешно.
Как настроить IBM Storwize v3700-20
Вот так вот производится ibm storwize v3700 настройка, далее я расскажу как производится ibm storwize v3700 мониторинг производительности.
Источник
Removing system information for node canisters with error
code 550 or error code 578 using the service assistant
|
|
Performing system recovery using the service assistant
|
|
|
|
|
|
|
|
|
68
Storwize V7000: Troubleshooting, Recovery, and Maintenance Guide
v Any data that was in the cache at the point of failure is lost. The loss of data can
result in data corruption on the affected volumes. If the volumes are corrupted,
call the IBM Support Center.
Before you can run a system recovery procedure, it is important that the root cause
of the hardware issues be identified and fixed.
Obtain a basic understanding about the hardware failure. In most situations when
there is no clustered system, a power issue is the cause. For example, both power
supplies might have been removed.
The system recovery procedure works only when all node canisters are in
candidate status. If there are any node canisters that display error code 550 or error
code 578, you must remove their data.
Before performing this task, ensure that you have read the introductory
information in the overall recover system procedure.
To remove system information from a node canister with an error 550 or 578,
follow this procedure using the service assistant:
1. Point your browser to the service IP address of one of the nodes, for example,
https://node_service_ip_address/service/.
If you do not know the IP address or if it has not been configured, you must
assign an IP address using the initialization tool.
2. Log on to the service assistant.
3. Select Manage System.
4. Click Remove System Data.
5. Confirm that you want to remove the system data when prompted.
6. Remove the system data for the other nodes that display a 550 or a 578 error.
All nodes previously in this system must have a node status of Candidate and
have no errors listed against them.
7. Resolve any hardware errors until the error condition for all nodes in the
system is None.
8. Ensure that all nodes in the system display a status of candidate.
When all nodes display a status of candidate and all error conditions are None,
you can run the recovery procedure.
Start recovery when all node canisters that were members of the system are online
and have candidate status. If there are any nodes that display error code 550 or
error code 578, you must remove their system data to get them into candidate
status. Do not run the recovery procedure on different node canisters in the same
system. This restriction includes remote systems also.
All node canisters must be at the same level of software that the storage system
had before the system failure. If any node canisters were modified or replaced, use
the service assistant to verify the levels of software, and where necessary, to
upgrade or downgrade the level of software.
StorWize V3700 — Error 578
After a power loss, the V3700 reports «error 578» on one of the two nodes.
To resolve the error, it suggests a fix » Remove system data» on the affected node.
I have some VM’s running on that storage.
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
Popular Topics in IBM Hardware
8 Replies
Do you have a support contract in place with IBM? If not, it might be worth getting approval for a one off support payment to help out with this.
I’d also suggest investing in some UPS devices in future. SAN’s do not like having power removed.
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
You shouldn’t do, no. You’ll be running on a single node at the moment as one of the nodes has an issue and needs to be reinitialised. However, you should also consider what would have happened if this had occurred on both nodes or what’ll happen if you have another power outage now.
Finally, as ever, make sure you’ve got good, tested backups.
We do not have a support contract.
The device is connected to UPS, due to absence, we were unable to verify that the device was shutdown properly.
Have you run through the steps in this procedure.
Do you have any other errors besides the error 578?
See this link before proceeding.
Also, I second Gary’s advice on backups, UPS and contacting IBM and getting support.
You should also have UPS alerting turned on as well as think about network monitoring for these occasions.
IBM support is pricey but well worth it.
We do not have a support contract.
All I’m asking for is, if it’s safe to run the fix, it suggests, without any data loss to the VM’s.
This is the fix:
it should be safe to run the fix. As I said above, make sure you have good, tested backups.
If anyone else has the same question:
Data will NOT be lost, just make sure to follow the instructions, to the point.
This topic has been locked by an administrator and is no longer open for commenting.
To continue this discussion, please ask a new question.
Read these next.
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Содержание
- Error 578 V7000
- 578 — IBM
- StorWize V3700 — Error 578 — IBM Hardware — Spiceworks
- Error event IDs and error codes
- Error Code 578 – National ATM Systems
- IBM STORWIZE V7000 TROUBLESHOOTING AND MAINTENANCE …
- IBM STORWIZE V7000 MAINTENANCE MANUAL Pdf Download .
- Fix Ibm V7000 Error Codes (Solved) — winload.org
- Error 578 V7000 Fixes & Solutions
- StorWize V3700 — Error 578
- Ensure AV Gear Plays Nice on the Corporate Network
- 8 Replies
- Read these next.
- poor wifi, school’s third floor
- Need help crafting a job posting for an IT Pro
- Snap! — AI Eye Contact, Mine Batteries, Headset-free Metaverse, D&D Betrayal
- Spark! Pro series – 13th January 2023
- Storwize v3700 error 578
Error 578 V7000
We have collected for you the most relevant information on Error 578 V7000, as well as possible solutions to this problem. Take a look at the links provided and find the solution that works. Other people have encountered Error 578 V7000 before you, so use the ready-made solutions.
578 — IBM
- https://www.ibm.com/support/knowledgecenter/STHGUJ_8.2.1/com.ibm.storwize.tb5.821.doc/code_578.html
- To remove the system data from the node, go to the service assistant, select the radio button for the node with a 578, click Manage System, and then choose Remove System Data. Or use the CLI command satask leavecluster -force .
StorWize V3700 — Error 578 — IBM Hardware — Spiceworks
- https://community.spiceworks.com/topic/2014921-storwize-v3700-error-578
- Aug 31, 2017 · After a power loss, the V3700 reports «error 578″ on one of the two nodes. To resolve the error, it suggests a fix » Remove system data» on the affected node. I have some VM’s running on that storage. My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
Error event IDs and error codes
- https://systemx.lenovofiles.com/help/topic/com.lenovo.storage.v7000.7.6.0.doc/svc_errorcodes_2nk8gq.html
- 578: The state data was not saved following a power loss. 579: Battery subsystem has insufficient charge to save system data 580: The service controller ID could not be read.
Error Code 578 – National ATM Systems
- https://www.nasatm.com/blogs/error-codes/error-code-578
- National ATM Systems is an ATM ISO and full service ATM company. Our expertise and knowledge in the ATM industry has propelled us forward as an industry leader.
IBM STORWIZE V7000 TROUBLESHOOTING AND MAINTENANCE …
- https://www.manualslib.com/manual/1231550/Ibm-Storwize-V7000.html
- Page 1 IBM Storwize V7000 Troubleshooting, Recovery, and Maintenance Guide GC27-2291-05. ; Page 2 Before using this information and the product it supports, read the general information in “Notices” on page 161, the information in the “Safety and environmental notices” on page iii, as well as the information in the IBM Environmental Notices and User Guide , which is provided on a DVD.
IBM STORWIZE V7000 MAINTENANCE MANUAL Pdf Download .
- https://www.manualslib.com/manual/1337187/Ibm-Storwize-V7000.html
- Page 1 IBM Storwize V7000 Version 6.3.0 Troubleshooting, Recovery, and Maintenance Guide GC27-2291-02. ; Page 2 Before using this information and the product it supports, read the general information in “Notices” on page 143, the information in the “Safety and environmental notices” on page ix, as well as the information in the IBM Environmental Notices and User Guide on the .
Fix Ibm V7000 Error Codes (Solved) — winload.org
- http://winload.org/ibm-v7000-error-codes.html
- The backup lun is a http://winload.org/ibm-v7000-error-578.htmlrestart a relationship that has just terminated with a 1920 event code. restriction in that ? Are the GM target volumes in a that certified yet. That is probably where you
Error 578 V7000 Fixes & Solutions
We are confident that the above descriptions of Error 578 V7000 and how to fix it will be useful to you. If you have another solution to Error 578 V7000 or some notes on the existing ways to solve it, then please drop us an email.
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After a power loss, the V3700 reports «error 578» on one of the two nodes.
To resolve the error, it suggests a fix » Remove system data» on the affected node.
I have some VM’s running on that storage.
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
Ensure AV Gear Plays Nice on the Corporate Network
Do you have a support contract in place with IBM? If not, it might be worth getting approval for a one off support payment to help out with this.
I’d also suggest investing in some UPS devices in future. SAN’s do not like having power removed.
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
You shouldn’t do, no. You’ll be running on a single node at the moment as one of the nodes has an issue and needs to be reinitialised. However, you should also consider what would have happened if this had occurred on both nodes or what’ll happen if you have another power outage now.
Finally, as ever, make sure you’ve got good, tested backups.
We do not have a support contract.
The device is connected to UPS, due to absence, we were unable to verify that the device was shutdown properly.
Have you run through the steps in this procedure.
Do you have any other errors besides the error 578?
See this link before proceeding.
Also, I second Gary’s advice on backups, UPS and contacting IBM and getting support.
You should also have UPS alerting turned on as well as think about network monitoring for these occasions.
IBM support is pricey but well worth it.
We do not have a support contract.
All I’m asking for is, if it’s safe to run the fix, it suggests, without any data loss to the VM’s.
This is the fix:
it should be safe to run the fix. As I said above, make sure you have good, tested backups.
If anyone else has the same question:
Data will NOT be lost, just make sure to follow the instructions, to the point.
This topic has been locked by an administrator and is no longer open for commenting.
To continue this discussion, please ask a new question.
Read these next.
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Storwize v3700 error 578
Как настроить IBM Storwize v3700-01
Всем привет сегодня хочу рассказать как настроить систему хранения данных IBM Storwize v3700. Самая элементарная схема:
- СХД IBM Storwize v3700 в базовой комплектации с возможностью подключения серверов по iSCSI и SAS. Установлены 4 диска по 600Gb
- два сервера IBM 3650 m4, без локальных дисков, с двумя однопортовыми SAS HBA картами
- подключение крест на крест, отказоустойчивое — каждый HBA адаптер сервера соединен со своим контроллером системы хранения
Задача стоит следующая:
- Подключиться к СХД для управления
- Обновить прошивку, чтобы появилась поддержка SAS подключений
- Создать из дисков array, уровень RAID 10
- Так как у нас серверы без жестких дисков, создаем для каждого сервера отдельный LUN для установки операционной системы Windows server 2012
- Создаем один общий LUN, который будет доступен обоим серверам. Использоваться он будет для создания MS SQL 2012 кластера, точнее для хранения баз данных
В состав поставки системы хранения есть специальная флешка, она используется для первоначального конфигурирования, а именно установка пароля администратора, сервисного IP адреса для подключения к веб интерфейсу. С флешки на компьютере запускаем утилиту InitTool.bat
Как настроить IBM Storwize v3700-02
Так как мы только что достали СХД из коробки, выбираем пункт Create a new system
Как настроить IBM Storwize v3700-03
Задаем IP адрес, по которому будем подключаться к системе хранения
Как настроить IBM Storwize v3700-04
Процесс инициализации системы:
- Делаем безопасное извлечение устройства из компьютера, достаем флешку.
- Смотрим на один из контроллеров системы хранения. Нам нужно будет вставить флешку в один из разъемов с сетевыми интерфейсами управления. Но перед этим нужно убедиться, что с правой верхней стороны контроллера три световых индикатора подают верные семафорные сигналы, левый горит, средний мигает, правый выключен.
- После того, как флешка будет помещена в USB порт (любой). Начинает мигать правый значок (восклицательный). Необходимо дождаться пока он перестанет потухнет, после этого можно извлечь флешку и вернуть ее обратно в компьютер, чтобы закончить шаги мастера.
Как настроить IBM Storwize v3700-05
Через браузер (рекомендуется IE8 или Firefox 23+) заходим на веб интерфейс. По умолчанию логин пароль для входа IBM Storwize v3700 superuser — passw0rd (через ноль)
Теперь самое время обновить прошивку, для этого переходим в меню Settings -> General -> Upgrade Machine Code. Прошивка заранее скачана с официального сайта ibm.com. В нашем случае это Version 7.1.0.3 (build 80.3.1308121000). В ее составе есть Upgrade test utility, сначала загружаем на СХД ее, а затем саму прошивку.
Как настроить IBM Storwize v3700-06
СХД автоматически определила 4 установленных диска. Три из них система отдала под POOL, один назначила под hot spare. Если бы дисков было больше, может быть имело бы смысл оставить подобную автоматическую настройку. В нашем случае лучше переразбить диски по-другому.
Как настроить IBM Storwize v3700-07
Удаляем автоматически созданный Pool, Delete.
Как настроить IBM Storwize v3700-08
Получаем 4 свободных диска, из которых предстоит создать RAID 10
Как настроить IBM Storwize v3700-09
Нажимаем Configure Storage, затем выбираем какой именно RAID мы хотим создать и сколько дисков будет задействовано под него.
Как настроить IBM Storwize v3700-10
Задаем название для вновь создаваемого Pool. Чтобы не запутаться в терминах. Из свободных дисков мы создаем RAID или array, получившееся свободное пространство это Pool. Затем само пространство пула будем нарезать на кусочки, так называемые LUN-ы или Volume и вот их уже можно будет презентовать серверам (хостам).
Как настроить IBM Storwize v3700-11
Как настроить IBM Storwize v3700-12
Создаем новый LUN (тут он называется Volume) в нашем пуле, Выбираем Generic-Create
Как настроить IBM Storwize v3700-13
задаем размер Volume
Как настроить IBM Storwize v3700-14
Таким образом, используя мастер создания Volume-ов делаем 3 луна. Как и было задумано, два по 100Gb под операционные системы серверов. И один общий размером 500Gb для создания кластера MS SQL 2012
Как настроить IBM Storwize v3700-15
Теперь необходимо сообщить системе хранения данных, какие серверы (host) к ней подключены. В базовой комплектации всего два варианта соединения — это iSCSI и SAS. У нас два сервера, которые подключены к Storwize v3700 по SAS
Как настроить IBM Storwize v3700-01
Как настроить IBM Storwize v3700-16
На этом шаге мы указываем системе хранения, что наш первый сервер подключен к ней двумя SAS кабелями, которые в сервере воткнуты в две SAS HBA карты со идентификаторами (16-ти значные). Таким образом добавляем оба сервера, у каждого два идентификатора.
Как настроить IBM Storwize v3700-17
Презентуем Volume-ы серверам. Другими словами назначаем права доступа. На скриншоте HOST_LUN_TOP предназначен только для первого сервера, т.к. на него будет установлена его операционная система. И второму серверу этот LUN видеть нельзя. В отличии от SQL_LUN, который должен быть доступен обоим серверам, ведь на нем будут располагаться базы данных MS SQL кластера.
Как настроить IBM Storwize v3700-18
В любой момент можно посмотреть и изменить права доступа на LUN (Host Mapping)
Как настроить IBM Storwize v3700-19
На этом настройку СХД можно считать законченной. Можно на сервере начинать установку Windows server 2012 R2 и при выборе жесткого диска будут доступны два LUN-а с системы хранения, один размером 100Гб, второй 500Гб. Это будет означать, что настройка прошла успешно.
Как настроить IBM Storwize v3700-20
Вот так вот производится ibm storwize v3700 настройка, далее я расскажу как производится ibm storwize v3700 мониторинг производительности.
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Removing system information for node canisters with error
code 550 or error code 578 using the service assistant
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Performing system recovery using the service assistant
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Storwize V7000: Troubleshooting, Recovery, and Maintenance Guide
v Any data that was in the cache at the point of failure is lost. The loss of data can
result in data corruption on the affected volumes. If the volumes are corrupted,
call the IBM Support Center.
Before you can run a system recovery procedure, it is important that the root cause
of the hardware issues be identified and fixed.
Obtain a basic understanding about the hardware failure. In most situations when
there is no clustered system, a power issue is the cause. For example, both power
supplies might have been removed.
The system recovery procedure works only when all node canisters are in
candidate status. If there are any node canisters that display error code 550 or error
code 578, you must remove their data.
Before performing this task, ensure that you have read the introductory
information in the overall recover system procedure.
To remove system information from a node canister with an error 550 or 578,
follow this procedure using the service assistant:
1. Point your browser to the service IP address of one of the nodes, for example,
https://node_service_ip_address/service/.
If you do not know the IP address or if it has not been configured, you must
assign an IP address using the initialization tool.
2. Log on to the service assistant.
3. Select Manage System.
4. Click Remove System Data.
5. Confirm that you want to remove the system data when prompted.
6. Remove the system data for the other nodes that display a 550 or a 578 error.
All nodes previously in this system must have a node status of Candidate and
have no errors listed against them.
7. Resolve any hardware errors until the error condition for all nodes in the
system is None.
8. Ensure that all nodes in the system display a status of candidate.
When all nodes display a status of candidate and all error conditions are None,
you can run the recovery procedure.
Start recovery when all node canisters that were members of the system are online
and have candidate status. If there are any nodes that display error code 550 or
error code 578, you must remove their system data to get them into candidate
status. Do not run the recovery procedure on different node canisters in the same
system. This restriction includes remote systems also.
All node canisters must be at the same level of software that the storage system
had before the system failure. If any node canisters were modified or replaced, use
the service assistant to verify the levels of software, and where necessary, to
upgrade or downgrade the level of software.
StorWize V3700 — Error 578
After a power loss, the V3700 reports «error 578» on one of the two nodes.
To resolve the error, it suggests a fix » Remove system data» on the affected node.
I have some VM’s running on that storage.
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
Popular Topics in IBM Hardware
8 Replies
Do you have a support contract in place with IBM? If not, it might be worth getting approval for a one off support payment to help out with this.
I’d also suggest investing in some UPS devices in future. SAN’s do not like having power removed.
My question is, will I be losing any data on the storage? and can I run the fix, while the VM’s are running and the storage is being used?
You shouldn’t do, no. You’ll be running on a single node at the moment as one of the nodes has an issue and needs to be reinitialised. However, you should also consider what would have happened if this had occurred on both nodes or what’ll happen if you have another power outage now.
Finally, as ever, make sure you’ve got good, tested backups.
We do not have a support contract.
The device is connected to UPS, due to absence, we were unable to verify that the device was shutdown properly.
Have you run through the steps in this procedure.
Do you have any other errors besides the error 578?
See this link before proceeding.
Also, I second Gary’s advice on backups, UPS and contacting IBM and getting support.
You should also have UPS alerting turned on as well as think about network monitoring for these occasions.
IBM support is pricey but well worth it.
We do not have a support contract.
All I’m asking for is, if it’s safe to run the fix, it suggests, without any data loss to the VM’s.
This is the fix:
it should be safe to run the fix. As I said above, make sure you have good, tested backups.
If anyone else has the same question:
Data will NOT be lost, just make sure to follow the instructions, to the point.
This topic has been locked by an administrator and is no longer open for commenting.
To continue this discussion, please ask a new question.
Read these next.
SQL Injection.
Hi all,We have a super old legacy application built in asp, running on IIS with a SQL 2012 backend database and I have been asked to look at it as the business owner suspects its time to upgrade.We connect to it on http://cnameofapplicationDoes not even u.
Intermittent ping, wifi, printers
Hi,We have been having intermittent problems for over a month. I have limited networking experience. We are running Windows 2008 R2 servers in VMWare sessions. DC1 is our domain, DHCP and DNS server. At least twice a day, we will have problems: .
System-Root Full — 5230 Appliance
Before I begin, I know this appliance is EOL, but I need to keep it around for historical reasons. I have already reached out to support, they can’t help. I also have posted this on the VOX Community I have an issue with my 5230 appliance (I know it’s .
Snap! — Eyeless Telescope, John Deere Caves, AI-Simulated Voices, Flipper Zero
Your daily dose of tech news, in brief. Welcome to the Snap! Flashback: Back on January 10, 1938: Donald Ervin Knuth, best known for The Art of Computer Programming, is born (Read more HERE.) Bonus Flashback: Back on January 10, 1946: Rad.
Spark! Pro Series — 10 January 2023
Not a lot of tech history today. A few interesting space tidbits, and some great birthdays!Today in History: 10 January 1878 – US Senate proposes female suffrage 1901 – Oil discovered at Spindletop, Beaumont, ma.
Источник
Обновлено 18.08.2016
Как настроить IBM Storwize v3700-01
Всем привет сегодня хочу рассказать как настроить систему хранения данных IBM Storwize v3700. Самая элементарная схема:
- СХД IBM Storwize v3700 в базовой комплектации с возможностью подключения серверов по iSCSI и SAS. Установлены 4 диска по 600Gb
- два сервера IBM 3650 m4, без локальных дисков, с двумя однопортовыми SAS HBA картами
- подключение крест на крест, отказоустойчивое — каждый HBA адаптер сервера соединен со своим контроллером системы хранения
Задача стоит следующая:
- Подключиться к СХД для управления
- Обновить прошивку, чтобы появилась поддержка SAS подключений
- Создать из дисков array, уровень RAID 10
- Так как у нас серверы без жестких дисков, создаем для каждого сервера отдельный LUN для установки операционной системы Windows server 2012
- Создаем один общий LUN, который будет доступен обоим серверам. Использоваться он будет для создания MS SQL 2012 кластера, точнее для хранения баз данных
В состав поставки системы хранения есть специальная флешка, она используется для первоначального конфигурирования, а именно установка пароля администратора, сервисного IP адреса для подключения к веб интерфейсу. С флешки на компьютере запускаем утилиту InitTool.bat
Как настроить IBM Storwize v3700-02
Так как мы только что достали СХД из коробки, выбираем пункт Create a new system
Как настроить IBM Storwize v3700-03
Задаем IP адрес, по которому будем подключаться к системе хранения
Как настроить IBM Storwize v3700-04
Процесс инициализации системы:
- Делаем безопасное извлечение устройства из компьютера, достаем флешку.
- Смотрим на один из контроллеров системы хранения. Нам нужно будет вставить флешку в один из разъемов с сетевыми интерфейсами управления. Но перед этим нужно убедиться, что с правой верхней стороны контроллера три световых индикатора подают верные семафорные сигналы, левый горит, средний мигает, правый выключен.
- После того, как флешка будет помещена в USB порт (любой). Начинает мигать правый значок (восклицательный). Необходимо дождаться пока он перестанет потухнет, после этого можно извлечь флешку и вернуть ее обратно в компьютер, чтобы закончить шаги мастера.
Как настроить IBM Storwize v3700-05
Через браузер (рекомендуется IE8 или Firefox 23+) заходим на веб интерфейс. По умолчанию логин пароль для входа IBM Storwize v3700 superuser — passw0rd (через ноль)
Теперь самое время обновить прошивку, для этого переходим в меню Settings -> General -> Upgrade Machine Code. Прошивка заранее скачана с официального сайта ibm.com. В нашем случае это Version 7.1.0.3 (build 80.3.1308121000). В ее составе есть Upgrade test utility, сначала загружаем на СХД ее, а затем саму прошивку.
Как настроить IBM Storwize v3700-06
СХД автоматически определила 4 установленных диска. Три из них система отдала под POOL, один назначила под hot spare. Если бы дисков было больше, может быть имело бы смысл оставить подобную автоматическую настройку. В нашем случае лучше переразбить диски по-другому.
Как настроить IBM Storwize v3700-07
Удаляем автоматически созданный Pool, Delete.
Как настроить IBM Storwize v3700-08
Получаем 4 свободных диска, из которых предстоит создать RAID 10
Как настроить IBM Storwize v3700-09
Нажимаем Configure Storage, затем выбираем какой именно RAID мы хотим создать и сколько дисков будет задействовано под него.
Как настроить IBM Storwize v3700-10
Задаем название для вновь создаваемого Pool. Чтобы не запутаться в терминах. Из свободных дисков мы создаем RAID или array, получившееся свободное пространство это Pool. Затем само пространство пула будем нарезать на кусочки, так называемые LUN-ы или Volume и вот их уже можно будет презентовать серверам (хостам).
Как настроить IBM Storwize v3700-11
Pool создался
Как настроить IBM Storwize v3700-12
Создаем новый LUN (тут он называется Volume) в нашем пуле, Выбираем Generic-Create
Как настроить IBM Storwize v3700-13
задаем размер Volume
Как настроить IBM Storwize v3700-14
Таким образом, используя мастер создания Volume-ов делаем 3 луна. Как и было задумано, два по 100Gb под операционные системы серверов. И один общий размером 500Gb для создания кластера MS SQL 2012
Как настроить IBM Storwize v3700-15
Теперь необходимо сообщить системе хранения данных, какие серверы (host) к ней подключены. В базовой комплектации всего два варианта соединения — это iSCSI и SAS. У нас два сервера, которые подключены к Storwize v3700 по SAS
Как настроить IBM Storwize v3700-01
Как настроить IBM Storwize v3700-16
На этом шаге мы указываем системе хранения, что наш первый сервер подключен к ней двумя SAS кабелями, которые в сервере воткнуты в две SAS HBA карты со идентификаторами (16-ти значные). Таким образом добавляем оба сервера, у каждого два идентификатора.
Как настроить IBM Storwize v3700-17
Презентуем Volume-ы серверам. Другими словами назначаем права доступа. На скриншоте HOST_LUN_TOP предназначен только для первого сервера, т.к. на него будет установлена его операционная система. И второму серверу этот LUN видеть нельзя. В отличии от SQL_LUN, который должен быть доступен обоим серверам, ведь на нем будут располагаться базы данных MS SQL кластера.
Как настроить IBM Storwize v3700-18
В любой момент можно посмотреть и изменить права доступа на LUN (Host Mapping)
Как настроить IBM Storwize v3700-19
На этом настройку СХД можно считать законченной. Можно на сервере начинать установку Windows server 2012 R2 и при выборе жесткого диска будут доступны два LUN-а с системы хранения, один размером 100Гб, второй 500Гб. Это будет означать, что настройка прошла успешно.
Как настроить IBM Storwize v3700-20
Вот так вот производится ibm storwize v3700 настройка, далее я расскажу как производится ibm storwize v3700 мониторинг производительности.
Материал сайта pyatilistnik.org
I have received this question several times, so it’s clearly something people are interested in.
The Storwize V7000 has two controllers known as node canisters. It’s an active/active storage controller, in that both node canisters are processing I/O at any time and any volume can be happily accessed via either node canister.
The question then gets asked: what happens if a node canister fails and can I test this? The answer to the question of failure is that the second node canister will handle all the I/O on its own. Your host multipathing driver will switch to the remaining paths and life will go on. We know this works because doing a firmware upgrade takes one node canister offline at a time, so if you have already done a firmware update, then you have already tested node canister fail over. But what if you want to test this discretely? There are four ways:
- Walk up to the machine and physically pull out a node canister. This is a bit extreme and is NOT recommended.
- Power off a node canister using the CLI (using the satask stopnode command). This will work for the purposes of testing node failure, but the only way to power on the node canister is to pull it out and reinsert it. This is again a bit extreme and is not recommended. This is also different to an SVC, since each SVC has it’s own power on/off button.
- Use the CLI to remove one node from the I/O group (using the svctask rmnode command). This works on an SVC because the nodes are physically separate. On a Storwize V7000 the nodes live in the same enclosure and a candidate node will immediately be added back to the cluster, so as a test this is not that helpful.
- Place one node into service state and leave it there will you check all your hosts. This is my recommended method.
First up this test assumes there is NOTHING else wrong with your Storwize V7000. We are not testing multiple failure here. You need to confirm the Recommend Actions panel as shown below, contains no items. If there are errors listed, fix them first.
Once we are certain our Storwize V7000 is clean and ready for test, we need to connect via the Service Assistant Web GUI. If you have not set up access to the service assistant, please read this blog post first.
So what’s the process?
Firstly logon to the service assistant on node 1 and place node 2 into service state. I chose node 2 because normally node 1 is the configuration node (the node that owns the cluster IP address). You need to confirm your connected to node 1 (check at top right) and select node 2 (from the Change Node menu) and then choose to Enter Service State from the drop down and hit GO.
You will get this message confirming your placing node 2 into service state. If it looks correct, select OK.
The GUI will pause on this screen for a short period. Wait for the OK button to un-grey.
You will eventually get to this with Node 1 Active and Node 2 in Service.
Node 2 is now offline. Go and confirm that everything is working as desired on your hosts (half your paths will be offline but your hosts should still be able to access the Storwize V7000 via the other node canister).
When your host checking is complete, you can use the same drop down to Exit Service State on node2 and select GO.
You will get a pop up window to confirm your selection. If the window looks correct, select OK.
You will get the following panel. You will need to wait for the OK button to become available (to un-grey).
Provided both nodes now show as Active, your test is now complete.
About Anthony Vandewerdt
I am an IT Professional who lives and works in Melbourne Australia.
This blog is totally my own work.
It does not represent the views of any corporation.
Constructive and useful comments are very very welcome.