Plan
Premium
Country
Germany
Device
Windows 10 pc, AMD Build (Ryzen 5 5600x, Radeon 580)
Operating System
Windows 10
My Question or Issue
I recently realised that I couldn’t use the desktop app of Spotify anymore. Nothing was loading properly. I tried to reinstall the application. After I did, I had to log in again, and as soon as I tried, I received following Error message:
The message is saying that it may be that the Firewall is blocking Spotify and I should enable it in the Firewall and check my Proxy Configuration. I checked my Firewall, every Spotify-Rule was enabled and I haven’t changed anything recently. I tried to change my Spotify-Proxy-Configuration to automatic and no proxy but neither of those helped either.
Ошибка блокировки брандмауэра Spotify – одна из наиболее распространенных проблем, с которыми сталкиваются пользователи Spotify.
Если брандмауэр блокирует Spotify, вы не сможете войти в систему и использовать какие-либо функции приложения. В этой статье приведены различные решения этой проблемы и способы устранения ошибок, блокирующих Spotify брандмауэром.
Код ошибки 3 появляется, когда пользователи пытаются безуспешно войти в свои учетные записи Spotify либо на сайте Spotify, либо в дестопном приложении.
Проблема часто связана с ошибкой ввода пароля. Возможно были внесены изменения в пароль от учетной записи Spotify. Это можно исправить, просто сбросив пароль. Кроме того, пользователи сообщали, что они смогли решить эту проблему, просто используя при входе свое имя пользователя вместо электронной почты или наоборот.
Кроме того, любые инструменты VPN, которые могут быть запущены на вашем компьютере, могут вызвать проблему, и вам следует немедленно удалить их.
Способ 1: Сбросить пароль Spotify
Это решение лучше использовать в начале, потому что оно часто устраняет проблему немедленно, как это было у многих пользователей раньше.
Поскольку ошибка может появиться либо при вводе данных на сайте, либо в настольном приложении, устранить проблему проще с помощью веб-клиента Spotify
Способ 2. Использовать имя пользователя вместо адреса электронной почты или наоборот
Да, это позволило решить эту проблему многим пользователям. Если вы пытались войти в систему, используя адрес электронной почты, который вы используете для Spotify, попробуйте использовать свое имя пользователя. То же самое относится и к пользователям, пытающимся войти в систему под своим именем пользователя.
Проверьте, перестал ли отображаться код ошибки Spotify 3!
Примечание: По умолчанию, имя пользователя – это первая часть вашего адреса электронной почты перед символом “@”
Ошибки 15, 16
Ошибки 15, 16 auth, не позволяют пользователям Spotify, войти в программу из-за обрыва соединения. Чаще всего отображается ошибка “Возможно, брандмауэр блокирует Spotify”.
1 способ
1
Открыть “Панель управления”.
2
Открыть “Брандмауэр Windows”.
3
В левом меню выбрать “Разрешение взаимодействия с приложением или компонентом в брандмауэре Windows”.
4
В списке найти приложение “spotify.exe” и проставить галочки в столбцах “Частная” и “Публичная”.
После выполнения приведенных шагов, проблема должна решиться.
2 способ: Отключить VPN-сервисы и Прокси
Отключите использование Прокси:
1
Открыть “Параметры ПК”.
2
Выбрать пункт “Сеть”.
3
В открывшемся меню выбрать “Прокси”.
4
Пролистать экран вниз и повернуть тумблер “Использовать прокси” в положение “Откл.”
После чего пройдите в “Доступные сетевые подключения” и удалите созданные VPN-соединения и драйвера.
Использование VPN вместе со Spotify не рекомендуется, потому что неправильная настройка VPN-сети также может немедленно вызвать эту ошибку. Рекомендуется удалить VPN. Если установлены специальные VPN приложения, рекомендуется перейти в “Панель управления” и удалить их полностью. Вместе с ними будут удалены и соединения созданные самими сервисами при установке.
После удаления ВПН-программ удалите соединения, которые возможно создавались вами самостоятельно:
1
Открыть “Панель управления”
2
Перейти по ссылке “Просмотр состояния сети и задач”
3
В левом меню кликнуть на ссылку “Изменение параметров адаптера”.
4
На открывшемся экране кликнуть правой кнопкой на ненужное соединение и выбрать пункт “Удалить”.
Перезагрузите компьютер, чтобы применить внесенные изменения.
Ошибка auth 17
Хотя код ошибки 17 возникает часто, однако точная причина до сих пор не определена. Возможно, проблема связана с иностранным IP-адресом.
Возможно используется VPN-соединение, поэтому вернитесь к предыдущим пунктам и удалите либо отключите VPN-приложение.
Ошибка auth 18
Код ошибки 18 возникает в процессе установки, когда файлы, которые необходимо скачать и установить на компьютер, по какой-то причине уже находятся на компьютере и используются другим приложением или процессом.
Рекомендуется вручную отключить процессы в “Диспетчере задач” и удалить файлы, мешающие установке.
Spotify is the world’s largest media service provider, where users get access to millions of audio/video content from around the globe. However, a few users report Spotify error code auth 16 while trying to log in to their account.
You can fix the Spotify error code auth 16 on your device by connecting the app through a proxy server to change the location or editing the host file and removing the app entries.
Do you feel frustrated not being able to listen to your favorite tunes or access your Spotify library due to the login issue? Don’t fret; this guide will show you why you are experiencing the error and how you fix it by performing easy troubleshooting steps.
What does it mean if a firewall is blocking Spotify?
Quite a few users in different online forums and communities are experiencing an issue when they try to log in to their Spotify account.
An error pops up displaying the information that either a firewall is blocking Spotify or proxy settings in the device are causing the issue. The code follows the message, i.e., auth 16, meaning the type of error is related to the authentication of the account.
Why am I seeing an authentication error on Spotify?
If you are wondering why you are seeing the Spotify error code auth 16 on your device, it could be due to the following reasons.
- Bulky or corrupted app cache.
- The system firewall blocked Spotify.
- Unauthorized location or IP address.
- Changes in proxy settings.
Fixing Spotify error auth 16 isn’t complicated as it sounds. We have come up with various fixes to identify and solve the issue in less time so that you can enjoy listening to streaming music rather than dealing with the unnecessary hassle.
Change proxy settings
Spotify service is not available in all countries. So when you register with the service and log in with the original IP, the platform responds with its inaccessibility and pops up the auth 16 error code.
You need to connect Spotify through a proxy server and choose a location that supports the app to fix the issue.
- Find the proxy server of the country that supports Spotify.
- Access the Settings menu of your browser and head to Advanced Settings.
- Next, select the Change Proxy option under Network settings.
- Now, you’ll see Internet Options; click on the Connections tab, and select LAN Settings.
- Uncheck the “Automatically detect settings” box and check the “Proxy server for your LAN” box.
- Finally, enter the proxy IP and port number in the respective fields and click OK to save changes.
Now, create a free account on Spotify and log in with the new proxy settings. You’ll notice that the app will continue to work for a few weeks but eventually show the error again.
To prevent this, change the proxy settings within the Spotify app in the following way.
- Launch the Spotify application and head to the Menu tab.
- Now go to the Edit option and choose Preferences from the list.
- Scroll down to the bottom and select Advanced settings.
- Go to the Proxy server section and type the proxy type, IP address, and port you used while configuring the browser.
- Finally, click on the Update Proxy button and restart Spotify to log in with the new settings.
Clear the app cache
A corrupt cache is often the cause of Spotify auth 16 error code. To fix the issue, you can clear the cache on your devices with these steps.
Windows
- Go to the drive where you have installed Windows (Usually C).
- Now Navigate to Users > “username folder” > AppData and click on Local.
- Finally, select Spotify and delete the Storage folder.
- Select your username folder.
- Click on AppData and choose Local.
- In the Local folder, click on Spotify.
- Delete the Storage folder.
Note: If you have downloaded the app from Windows Store, go to the App Data folder, select Packages, and click on SpotifyAB.SpotifyMusic_zpdnekdrzrea0. Now select the Open Cache folder, click on the Spotify folder, and delete all the entries in the Data folder.
Mac
- Launch the Finder, click on Go, and select Computer from the list.
- Next, go to Macintosh > Users > Library > Cache folder.
- Now search and click the “com.spotify.client” folder and delete all subfolders.
- Go back to the Library folder and choose Application Support.
- Finally, delete the watch-sources.bnk file under the Spotify folder.
Android and iOS
To delete cache on Android devices, choose Spotify in Settings > Apps. Next, tap on the Storage option and the Clear Data and Clear cache options. If you use an iOS device, go to Settings > General > Storage, tap on Spotify, and select the Offload app option.
Disable Firewall
An operating system firewall keeps your data safe from unauthorized access, but sometimes it blocks Spotify. So try disabling it before logging in to your account.
To do this on Windows, head to Control Panel > System and security > Windows Defender and turn off the firewall option. In macOS, go to the Apple menu > View > Security > Firewall and simply click on Stop.
After disabling the system firewall, you should be able to log in to your Spotify account.
How do I edit my host file on Spotify?
If you are experiencing Spotify error code 16 on a PC, you can fix this issue by clearing the host file.
To do this on Mac:
- Launch Finder on Mac, go to the menu bar and select GO.
- Navigate to the /private/etc/hosts location and press the return key to select the host file automatically.
- Next, drag the file to your desktop and double-click on it to see its content.
- Locate Spotify in all the entries, remove them, and see if you can log in this time,
Windows users can edit the host file this way:
- Open a notepad file with administrative rights.
- From Notepad, go to c:\Windows\System32\Drivers\etc\hosts.
- If you find any Spotify entries, delete the lines, and save your changes.
Conclusion
We hope this easy-to-follow guide helped you solve the Spotify error code auth 16. If all else fails, try to restart your device or use another Spotify account to identify and fix the issue.
Tested fixes for the Firewall blocking Spotify error
by Henderson Jayden Harper
Passionate about technology, Crypto, software, Windows, and everything computer-related, he spends most of his time developing new skills and learning more about the tech world. He also enjoys… read more
Updated on
- A Firewall that may be blocking Spotify is an issue that can come with several error codes.
- Proxy settings on Spotify and the PC, as well as Windows Defender Firewall, often cause the error.
- Allowing the Spotify app through Windows Firewall settings will prevent any interference it causes in its activities.
Spotify is an online music streaming platform that allows users to stream music from across the globe on various Operating Systems. Lately, users report the error message A firewall may be blocking Spotify on the platform.
Likewise, some complain about the Something went wrong on Spotify error message affecting the platform.
What does it mean when Spotify says a Firewall is blocking it?
The error may occur on Spotify with various error codes:
A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally, you could try changing the currently used proxy settings (Error code: 17).
Others are Error codes: auth: 15, 16, 30, 34, etc.
However, the error doesn’t mean your login credentials are wrong. It means some underlying problems are impeding the activities of the Spotify client. Some factors are:
- Antivirus program Firewall interference – Programs like Windows Defender Firewall can block other programs, causing the error to occur. It happens when the Firewall picks up a Spotify connection as a threat, causing it to crash or result in errors.
- Using a Spotify account from different geographical locations – Users who registered their Spotify account with a country different from their current one can run into the Firewall error.
- Proxy enabled on Spotify and Windows – If the Proxy is enabled, it can cause issues with the connections between Spotify and its servers. Also, a wrong configuration in the proxy settings in your PC or Spotify can result in the Firewall blocking Spotify.
- Outdated Spotify app – When the Spotify app is outdated, it prevents it from accessing the needed updates for fixing bugs and improving performance. It can cause Spotify not to open and run into several issues that may result in errors.
- Third-party app interference – Apps like Virtual Private Networks (VPN) can prompt internet connection issues in the Spotify app. It can conflict with its privacy policies or security protocols. Hence, running the VPN network alongside the Spotify app can cause the Firewall to block Spotify errors.
Nevertheless, we’ll take you through some basic steps for fixing the error.
What can I do if a Firewall is blocking Spotify on my PC?
Try the following preliminary checks:
- Fix network congestion on your PC.
- Close unnecessary programs that are running on your computer.
- Relaunch the Spotify app.
- Restart Windows in Safe Mode and check if the Firewall blocking Spotify error persists.
If the error persists, go ahead with the solutions below.
1. Change the Proxy settings option
- Launch Spotify, input your username and password, and then click Login.
- When the Error code: auth: 16 appears, click on the proxy settings option in the error message.
- Select No Proxy from the Proxy type drop-down, then click the Restart App button.
- Input your username and password, then click Login. You should be able to log in to your Spotify account.
Disabling the Proxy settings for Spotify will fix any interference causing the app.
2. Disable third-party Proxy Server
- Press Windows + I key to launch Settings.
- Select Network & Internet and click on the Proxy option.
- Toggle off the Use a proxy server to disable it, then click the Save button.
Other third-party Proxy servers on your PC can cause the issue, so disabling them can fix it. Read how to fix the Proxy not turning off on Windows 11.
3. Allow Spotify through Windows Defender Firewall
- Left-click the Start button, type firewall, and open Windows Defender Firewall.
- Go to Allow an app or feature through Windows Defender Firewall.
- Scroll down and select Spotify from the list of apps and check the boxes for both Private and Public.
- Click OK to save the changes and restart your PC.
Allowing Spotify as an exception in Windows Firewall prevents the firewall from checking or delaying its processes. You can check how to fix Windows Firewall blocking other app features on your PC.
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4. Change your Country
- Visit Spotify.com and log in to your account.
- Click on Profile and select Account from the drop-down.
- On the left pane, click on Account overview, and tap the Edit Profile option.
- Click Country or region, select your location from the drop-down and click on Save Profile.
- Launch the Spotify app and check if the error appears.
Changing your country will fix any region or country settings causing problems with Spotify.
5. Disable third-party VPN
- Press Windows + I key to launch Settings.
- Select Network & Internet and click on VPN.
- Then click on Disconnect for other VPN services actively running.
Disabling the Virtual Private Network (VPN) on your PC will fix any conflicts with the Spotify app.
You can also read our article on fixing VPN not working with Spotify for more information on resolving VPN issues.
6. Change your DNS Server Address
- Press Windows + R key to open the Run dialog box and type ncpa.cpl, then click OK to open the Network Connection page.
- Right-click your network adapter and select Properties from the drop-down.
- Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
- Tick the box for the Use the following DNS server addresses option, type 1.1.1.1 in the Preferred DNS server and 1.0.0.1 for the Alternate DNS server, then click OK to save settings.
- Restart your PC, then check if the Spotify error persists.
Changing your DNS server address can help fix network issues and help Spotify connect to its servers. Read more about checking and changing the DNS server if you’re having trouble with the steps.
7. Reinstall the Spotify application
- Left-click the Start button, type the control panel, and press Open.
- Click on Programs and Features.
- Find Spotify and select Uninstall from the drop-down.
- Follow the onscreen prompts to complete the uninstallation.
- Download and install the latest version of Spotify on your PC and check if the error persists.
Installing a new copy of Spotify on your PC will repair corrupt installation files and install the latest version.
Check our guide on how to completely remove Spotify on Windows PC.
Conclusively, our readers can read our guide on listening to music together on Spotify on PC. Also, readers using the Spotify web app can check how to block ads on the Spotify web app on their browser.
If you have any questions or suggestions on this guide, kindly leave them in the comments section below.
Ошибка блокировки брандмауэра Spotify – одна из наиболее распространенных проблем, с которыми сталкиваются пользователи Spotify.
Если брандмауэр блокирует Spotify, вы не сможете войти в систему и использовать какие-либо функции приложения. В этой статье приведены различные решения этой проблемы и способы устранения ошибок, блокирующих Spotify брандмауэром.
Код ошибки 3 появляется, когда пользователи пытаются безуспешно войти в свои учетные записи Spotify либо на сайте Spotify, либо в дестопном приложении.
Проблема часто связана с ошибкой ввода пароля. Возможно были внесены изменения в пароль от учетной записи Spotify. Это можно исправить, просто сбросив пароль. Кроме того, пользователи сообщали, что они смогли решить эту проблему, просто используя при входе свое имя пользователя вместо электронной почты или наоборот.
Кроме того, любые инструменты VPN, которые могут быть запущены на вашем компьютере, могут вызвать проблему, и вам следует немедленно удалить их.
Способ 1: Сбросить пароль Spotify
Это решение лучше использовать в начале, потому что оно часто устраняет проблему немедленно, как это было у многих пользователей раньше.
Поскольку ошибка может появиться либо при вводе данных на сайте, либо в настольном приложении, устранить проблему проще с помощью веб-клиента Spotify
Способ 2. Использовать имя пользователя вместо адреса электронной почты или наоборот
Да, это позволило решить эту проблему многим пользователям. Если вы пытались войти в систему, используя адрес электронной почты, который вы используете для Spotify, попробуйте использовать свое имя пользователя. То же самое относится и к пользователям, пытающимся войти в систему под своим именем пользователя.
Проверьте, перестал ли отображаться код ошибки Spotify 3!
Примечание: По умолчанию, имя пользователя – это первая часть вашего адреса электронной почты перед символом “@”
Ошибки 15, 16
Ошибки 15, 16 auth, не позволяют пользователям Spotify, войти в программу из-за обрыва соединения. Чаще всего отображается ошибка “Возможно, брандмауэр блокирует Spotify”.
1 способ
1
Открыть “Панель управления”.
2
Открыть “Брандмауэр Windows”.
3
В левом меню выбрать “Разрешение взаимодействия с приложением или компонентом в брандмауэре Windows”.
4
В списке найти приложение “spotify.exe” и проставить галочки в столбцах “Частная” и “Публичная”.
После выполнения приведенных шагов, проблема должна решиться.
2 способ: Отключить VPN-сервисы и Прокси
Отключите использование Прокси:
1
Открыть “Параметры ПК”.
2
Выбрать пункт “Сеть”.
3
В открывшемся меню выбрать “Прокси”.
4
Пролистать экран вниз и повернуть тумблер “Использовать прокси” в положение “Откл.”
После чего пройдите в “Доступные сетевые подключения” и удалите созданные VPN-соединения и драйвера.
Использование VPN вместе со Spotify не рекомендуется, потому что неправильная настройка VPN-сети также может немедленно вызвать эту ошибку. Рекомендуется удалить VPN. Если установлены специальные VPN приложения, рекомендуется перейти в “Панель управления” и удалить их полностью. Вместе с ними будут удалены и соединения созданные самими сервисами при установке.
После удаления ВПН-программ удалите соединения, которые возможно создавались вами самостоятельно:
1
Открыть “Панель управления”
2
Перейти по ссылке “Просмотр состояния сети и задач”
3
В левом меню кликнуть на ссылку “Изменение параметров адаптера”.
4
На открывшемся экране кликнуть правой кнопкой на ненужное соединение и выбрать пункт “Удалить”.
Перезагрузите компьютер, чтобы применить внесенные изменения.
Ошибка auth 17
Хотя код ошибки 17 возникает часто, однако точная причина до сих пор не определена. Возможно, проблема связана с иностранным IP-адресом.
Возможно используется VPN-соединение, поэтому вернитесь к предыдущим пунктам и удалите либо отключите VPN-приложение.
Ошибка auth 18
Код ошибки 18 возникает в процессе установки, когда файлы, которые необходимо скачать и установить на компьютер, по какой-то причине уже находятся на компьютере и используются другим приложением или процессом.
Рекомендуется вручную отключить процессы в “Диспетчере задач” и удалить файлы, мешающие установке.
Spotify is a music service that aims to improve the music experience. It has millions of users and fans around the world but sometimes it can run into some problems that can frustrate as well. While some problems can be solved by following some simple steps, others be a bit technical. However, you do not need to panic, we have got your covered. In this blog, we are going to discuss how to fix some common Spotify codes so that you can prevent such problems in the future.
| Error Codes | Meaning |
|---|---|
| auth 1 | The Spotify Error Code 1 usually shows up when a user is trying to reinstall Spotify. |
| auth 2 | The Spotify Error Code 2 occurs when a user is simply trying to login. You will most probably come across an error message that says ‘Service is temporarily unavailable, please try again later. |
| auth 3 | The Spotify Error Code 3 appears when the users try to gain access to their account through either the Desktop app or Spotify website. |
| auth 4 | The Spotify error code 4 mostly takes place when the internet connection settings are improper. These problems can easily be fixed by using different DNS settings. |
| auth 15 | The Error Code 15 as stated by Spotify users makes the connection disappear while logging them out of their account. The error that is mostly displayed is “a firewall may be blocking Spotify”. |
| auth 16 | The Spotify error code 16 restricts the users from logging in to their account while displaying a message “a firewall may be blocking Spotify. |
| auth 17 | Although the error code 17 has occurred many times while users are using Spotify but the exact cause has not been determined. It might be that the problem relates to a foreign IP address or country difference. |
| auth 18 | The Error Code 18 occurs during the installation process when the files that need to be transferred to your PC and written during the process are for some reason already on your computer and are being used by another application or process. |
What is Spotify Error Code 1?
The Spotify Error Code 1 usually shows up when a user is trying to reinstall Spotify. Sometimes it might also take place when the users are trying to login. They are stuck at the login screen with an error message that shows error 1.
How to Fix?
If you are stuck with Error Code 1, you can try out multiple things to try to make the error go away. First, you should try reinstalling the app from an authentic or original source. In some cases, the app itself might not be blamed but the source itself. An app downloaded from a different source tends to crash and does not work. Therefore, try downloading the app from the original site if possible. Plus, make sure to delete the previous files and app first.
What is Spotify Error Code 2?
The Spotify Error Code 2 occurs when a user is simply trying to login. You will most probably come across an error message that says ‘Service is temporarily unavailable, please try again later.
Since the error message appears while you are trying to login into your account, there could be several reasons contributing to that. To begin with, it could be a proxy/firewall issue. If you tend to be using Spotify through a firewall/proxy, it might be that the app fails to run properly since the firewall/proxy is disturbing the Spotify connections. Furthermore, in some cases, the network administrators tend to set up some limitations on their network so that the users are not able to use certain apps like Spotify since they block the ports used by these apps or other IP addresses/domains used by these apps to connect and authenticate with their servers.
In addition to that, it might also be a DNS cache issue. If the DNS cache has been ignored for a long time and just keeps sitting there, it will restrict and create problems for Spotify to run. The reason is that the DNS junk might prevent Spotify from connecting to the servers. Moreover, the app is not able to resolve the IP address or the URLs used by the app itself to connect to its servers since a huge pile of DNS junk is sitting there.
Another cause might be that something has tweaked your host file and added Spotify to the blacklist of Spotify nameservers/domains/IP addresses. Therefore, your machine will not be able to access or connect to the Spotify servers.
How to Fix?
Since there are several factors contributing to error code 2, fixing it will require different techniques as well.
Firstly, you can try to reinstall Spotify. To do this, you will need to delete Spotify entirely from your computer and then try to install it again. If the error was caused due to something being corrupted, deleting and reinstalling the app should do it.
On the other hand, you should try flushing the DNS cache as well. If you haven’t flushed the cache in a while, the app will not be able to connect to the servers of Spotify. This is the primary reason behind clearing the DNS cache every now and then.
And as a last resort, check and see if Spotify is added to the host blacklist. If it is, remove it from there and launch the app again. At the same time, try turning off the Antivirus/Firewall as well.
What is Spotify Error Code 3?
The Spotify Error Code 3 appears when the users try to gain access to their account through either the Desktop app or Spotify website. It will prevent the users from logging in and display a message that says either the password or username is incorrect.
How to Fix?
The error code 3 in Spotify mostly occurs due to the wrong password. If a user has made changes in the past and forgot the new settings, it will create a problem while logging in. If it’s just a password problem, you can try resetting it. Furthermore, Spotify users have also mentioned that the problem could be solved by using a Spotify username. This has worked for many of those who used email addresses to login.
The number 1 workaround fixing this problem relates to resetting the password as mentioned above. You simply need to visit the official website of Spotify and click the Sign in button. Once you do that, click the “Forgotten your password” button and follow the instructions.
Additionally, try instead of using the email address, try using a username. Sometimes there might be some problem with your email, therefore, using the username has proven to temporarily solve the problem for many users. And finally, uninstall your VPN tool. Spotify does not recommend using its app while a VPN is turned on. Simply remove the tool and run the app without it.
What is Spotify Error Code 4?
The Spotify error code 4 mostly takes place when the internet connection settings are improper. These problems can easily be fixed by using different DNS settings. Moreover, there are some connection settings related to the Spotify client that you can tweak and adjust to solve the problem.
The error might also arise due to the antivirus software on your computer that restricts the client from connecting to the internet.
How to Fix?
Since the problem is caused by improper internet connection settings, you might want to change the DNS settings. Simply change the DNS settings to default and make sure that you use the OpenDNS or Google settings. Furthermore, you should try changing the Proxy type in Spotify settings as well. And lastly, add Spotify to Antivirus exceptions as well. In some cases, you might have to install the antivirus as well. Therefore, try uninstalling the antivirus and running the app if nothing else works.
What is Spotify Error Code 15?
The Error Code 15 as stated by Spotify users makes the connection disappear while logging them out of their account. The error that is mostly displayed is “a firewall may be blocking Spotify”.
How to Fix?
To fix the error, users can try uninstalling Spotify entirely on the computer and then install it. Furthermore, the firewall and antivirus software/apps need to be checked as well to see if they are restricting the app’s connection. Furthermore, running Windows in Safe mode might help as well. And lastly, try removing all entries from the Windows host file.
What is Spotify Error Code 16?
The Spotify error code 16 restricts the users from logging in to their account while displaying a message “a firewall may be blocking Spotify. Please allow your firewall to allow Spotify”. Users have stated that they have encountered the same error with the macOS app as well.
How to Fix?
Since no one has been able to identify the root cause of the problem, the team at Spotify suggests that the user begins with reinstalling the app completely. Once that is done, the user should check the host files of the Windows OS as well. The reason this error mostly occurs is when users try to log in to their accounts from the Desktop app. However, if they were to use their mobile devices to log in, they will do it successfully.
Part of solving the problem requires running the Windows in Safe Mode with Networking and uninstalling any ad-blocker apps as well. Furthermore, any app or program running in the background that might disturb the regular Spotify processes should be ended as well.
What is Spotify Error Code 17?
Although the error code 17 has occurred many times while users are using Spotify but the exact cause has not been determined. It might be that the problem relates to a foreign IP address or country difference. If you happen to use an IP or VPN to connect and Spotify identifies it, they might limit your access to the app. Additionally, if the country from which you are trying to log-in is different than the one mentioned on the app, Spotify will limit the access.
How to Fix?
The first thing you need to do to solve the problem is to check whether your device is running any VPN while you login into your Spotify application. Then, try to change the country that is listed on your Spotify account. This happens when you travel somewhere and try to login into Spotify from a different country.
What is Error Code 18?
The Error Code 18 occurs during the installation process when the files that need to be transferred to your PC and written during the process are for some reason already on your computer and are being used by another application or process. This is one of the many reasons behind users experiencing this error while reinstalling the software after uninstalling it from the computer.
How to Fix?
To solve the problem, make sure that you are not running any Spotify processes in the background while Spotify is being installed. In addition to that, visit the AppData directory of your computer and delete the Spotify folder. Furthermore, delete every file related to Spotify on your computer. Lastly, ensure that programs are not interfering with Spotify’s installation by uninstalling them.
Final Word Concluding, this article aimed to discuss some popular Spotify error codes in detail. By implementing the steps and following the tips above, you will be able to remove any errors that prevent regular Spotify usage.
source: community.spotify.com