Security spp ошибка 16384

  • Что это?
  • Решение ошибки
  • Заключение

Приветствую. Мы пользуемся многими программами, часть из которых — платные. Однако не все хотят платить и предпочитают использовать уже активированные версии, которые могут содержать не только вирусы, но и вызвать ошибки в журнале Windows.

Ошибка, которая возникает при проблемах лицензирования ПО.

У некоторых пользователей при этом еще подвисает система.

Может появляться из-за использования взломанного софта. Например часто устанавливают взломанный Офис, при этом могут блокироваться некоторые защитные механизмы Windows, из-за чего собственно и может быть ошибка. Однако ошибка сама некритичная.

Взломанный софт при установке может останавливать службу SPPSVC, полное название которой — Служба платформы защиты программного обеспечения Майкрософт. Разумеется из-за этого могут быть ошибки как в журнале Windows, так и в ее работе.

Есть разные коды ошибки, например 8198. При этом в описании может упоминаться название slui.exe, а это процесс имеет отношение к активации Windows (возможно также и к софту Microsoft). Здесь также — ошибка может быть из-за использования хакерского софта для взлома Windows. Особенно учитывая, что файл slui.exe запускается из папки, в названии которой упоминается SPP:

C:WindowsWinSxSamd64_microsoft-windows-security-spp-ux_31bf3856ad364e35_10.0.10586.0_none_e8473714492964a9

Вообще существует еще служба Служба уведомления SPP, которая необходима для активации ПО, а также для уведомлений (как понимаю связанных с активацией). Данная служба может спокойно иметь отношение к сообщениям Security-SPP.

Пример ошибки, где в описании сразу указана примерная причина:

slui.exe — часто это именно из-за использования взломанной версии Windows. Но иногда ошибка бывает если изменилась конфигурация компьютера, тогда лицензия слетает (имею ввиду ситуацию когда лицензия привязана к железу).

Решение ошибки

Способ #1.

Нужно предоставить полные права на папку:

C:WindowsSystem32TasksMicrosoftWindowsSoftwareProtectionPlatform

При этом полные права нужно дать именно учетке Network Service.

После этого нужно перезапустить службу SPPSVC при помощи командной строки. Запускаем командную строку от администратора, в Windows 10 достаточно зажать Win + X и выбрать соответствующий пункт. В семерке в диспетчере задач выбираем Файл > пишем cmd и ставим галочку запускать от админа. Сами команды, первая — net stop sppsvc и вторая — net start sppsvc. Первая останавливает, вторая запускает службу.

Также можете посмотреть тему на офф форуме Microsoft, возможно будет полезно.

Способ #2.

Возможно вы недавно ставили взломанный софт, репак какой-то. Попробуйте удалить, возможно ошибка прекратит появляться. Чтобы удалить — используйте штатные возможности Windows:

  1. Зажмите Win + R, появится окошко Выполнить, вставьте команду appwiz.cpl, нажмите ОК.
  2. Откроется окно установленного софта. Здесь будет колонка с датой установки, можете нажать по ней и отсортировать программы, так вы сможете понять какое ПО было установлено недавно.
  3. Удалить просто: нажимаете правой кнопкой > выбираете Удалить. Появится мастер удаления, обычно нужно нажимать Далее/Next/Удалить/Uninstall.

РЕКЛАМА

На форуме Microsoft читал что сообщения Security-SPP могут быть также из-за использования всяких чистилок, оптимизаторов системы, удаляторов типа Revo Uninstaller. Поэтому если у вас есть что-то подобное — то возможно стоит удалить и проверить.

Способ #3.

Не уверен что поможет, но не повредит точно. По крайней мере это рекомендуют сделать на форуме Microsoft — проверить систему командой sfc /scannow, которая восстанавливает поврежденные и отсутствующие системные файлы. Запустите командную строку от администратора (выше писал как), далее вставляете команду:

sfc /scannow

Если у вас SSD, то проверка будет намного быстрее, чем на жестком диске.

Если будут обнаружены какие-то поврежденные файлы, то они будут заменены на оригинальные, которые хранятся здесь:

C:WindowsSystem32dllcache

Заключение

  1. Microsoft-Windows-Security-SPP — тип ошибки, связанный с лицензированием ПО.
  2. Может появляться из-за использования взломанного софта.

Удачи.

  • Remove From My Forums
  • Question

  • EVENT ID 16384 » El servicio de protección de software se programó correctamente para reiniciarse a las xxxxx.
    Motivo: Rulesengine»

Answers

  • Hi,

     
    What server roles are running on this server? If possible, as per the errors/events you are facing, it might be easier to do a restore or reinstallation to get things back.

     
    Anyway, check Event ID 301, it should state a log file location, the log should contain the damaged files. It usually occurs due to the WINS database is damaged or is missing from the %SystemRoot%system32wins folder. Check this article for more information:

     
    https://support.microsoft.com/en-us/kb/225346

     
    No action needed for Event 102. For event 105, please check this article for more details and resolution:
    https://support.microsoft.com/en-us/kb/254525

    Regards,

    Ethan Hua


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    tnmff@microsoft.com

    • Proposed as answer by

      Sunday, March 6, 2016 9:39 AM

    • Marked as answer by
      Ethan HuaMicrosoft contingent staff
      Monday, March 7, 2016 2:14 AM
  • Remove From My Forums
  • Question

  • EVENT ID 16384 » El servicio de protección de software se programó correctamente para reiniciarse a las xxxxx.
    Motivo: Rulesengine»

Answers

  • Hi,

     
    What server roles are running on this server? If possible, as per the errors/events you are facing, it might be easier to do a restore or reinstallation to get things back.

     
    Anyway, check Event ID 301, it should state a log file location, the log should contain the damaged files. It usually occurs due to the WINS database is damaged or is missing from the %SystemRoot%system32wins folder. Check this article for more information:

     
    https://support.microsoft.com/en-us/kb/225346

     
    No action needed for Event 102. For event 105, please check this article for more details and resolution:
    https://support.microsoft.com/en-us/kb/254525

    Regards,

    Ethan Hua


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    tnmff@microsoft.com

    • Proposed as answer by

      Sunday, March 6, 2016 9:39 AM

    • Marked as answer by
      Ethan HuaMicrosoft contingent staff
      Monday, March 7, 2016 2:14 AM
  • Remove From My Forums
  • Общие обсуждения

  • Есть два сервера с установленной Windows Hyper-v 2012 rus собраны в кластер! На каждом сервере появляется ошибка, практически в одно и тоже время!

    1. Сбой при загрузке билета подлинности (hr=0xC004C4A2) для кода образца {88d92734-d682-4d71-983e-d6ec3f16059f}

    [ Name] Microsoft-Windows-Security-SPP
    [ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
    [ EventSourceName] Software Protection Platform Service
    Keywords 0x80000000000000
    [ SystemTime] 2013-02-11T21:00:05.000000000Z
    [ ProcessID] 0
    [ ThreadID] 0
    Computer node3.skillserver.com.ua

    {88d92734-d682-4d71-983e-d6ec3f16059f}

    2.Сбой при загрузке билета подлинности (hr=0xC004C4A2) для кода образца {88d92734-d682-4d71-983e-d6ec3f16059f}

    [ Name] Microsoft-Windows-Security-SPP
    [ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
    [ EventSourceName] Software Protection Platform Service
    Keywords 0x80000000000000
    [ SystemTime] 2013-02-11T21:00:10.000000000Z
    [ ProcessID] 0
    [ ThreadID] 0
    Computer node4.skillserver.com.ua
    {88d92734-d682-4d71-983e-d6ec3f16059f}

    Я так понимаю проблема с лицензированием? Но эти версии вроде бы бесплатные! А для обслуживание я  использую Windows 2012 standart! Ключ лицензии полученной по программе Microsoft!

    Куда рыть?

    • Изменено

      12 февраля 2013 г. 2:19

    • Изменено
      Roman Zhukov
      13 февраля 2013 г. 14:41
      удалены ключи
    • Изменен тип
      Petko KrushevMicrosoft contingent staff, Moderator
      21 марта 2013 г. 9:05
      Нет действий

Windows 10: Event 16384 Windows is Scheduling a restart of the Software Protection service multiple…

Discus and support Event 16384 Windows is Scheduling a restart of the Software Protection service multiple… in Windows 10 Ask Insider to solve the problem; Event 16384, Security-SSP Successfully scheduled Software Protection service for re-start at 2121-02-23. Reason: RulesEngine.

Notice that the date is…
Discussion in ‘Windows 10 Ask Insider’ started by /u/rigain, Mar 19, 2021.

  1. Event 16384 Windows is Scheduling a restart of the Software Protection service multiple…

    Event 16384, Security-SSP Successfully scheduled Software Protection service for re-start at 2121-02-23. Reason: RulesEngine.

    Notice that the date is 100 years in the future

    It is often accompanied by event 16394: Offline downlevel migration succeeded.

    This happens a few times every hour, and seems to coincide with full screen games being minimized. (Fallout 4 in full screen) gets minimized by this, and I have to alt-tab back into it.

    In the Task Scheduler it says that it’s only meant to restart once daily.
    Maybe because it’s set to restart in 100 years, it never does and therefore keeps re-attempting?

    submitted by /u/rigain
    [link] [comments]

    :)

  2. Error: «Failed to schedule Software Protection service», Error Code: 0x80070005 on Windows 10

    Hi,

    As you are facing issues with the Windows Service errors, do not worry we will help you with this issue.

    The issue may occur if one or more of the following conditions are true:

    • The Task Scheduler service is disabled.
    • The Software Protection Platform service is not running under the NETWORK SERVICE account.
    • Read permissions for the NETWORK SERVICE account are missing on the following folder:
      C:WindowsSystem32TasksMicrosoftWindowsSoftwareProtectionPlatform

    Let us try the below troubleshooting steps and check if it helps.

    Method 1: I suggest you to verify that the Task Scheduler service is running. .

    • Press Windows + R keys, type services.msc and press enter.
    • Locate the Task Scheduler service.
    • Open the Task Scheduler service and click on “Start” button.
    • Set the Startup type to “Automatic”.
    • Click OK.

    Method 2: After verifying the service try the below.

    • Open the Computer Management tool, and then navigate to
      Configuration
      -> Task Scheduler -> Task Scheduler Library ->
      Microsoft -> Windows -> SoftwareProtectionPlatform.
    • On the General tab of SoftwareProtectionPlatform, select the security options, and then verify that the Software Protection Platform service is set to use the NETWORK SERVICE account.
    • In Windows Explorer, browse to the C:WindowsSystem32TasksMicrosoftWindowsSoftwareProtectionPlatform folder, and then verify that the NETWORK SERVICE account has Read permissions for that folder.
    • Restart the Software Protection service if it is running.

    Hope it helps. Get back to us with an updates status of the error messages for further assistance.

    Thank you.

  3. Windows 10 Event ID 16385 Failed to schedule Software Protection service for re-start Error Code: 0x80041318.Event ID 16385 Failed to schedule Software Protection service for re-start Error Code: 0x80041318 was fix last month in one of updates.

  4. Event 16384 Windows is Scheduling a restart of the Software Protection service multiple…

    Error: «Failed to schedule Software Protection service», Error Code: 0x80070005 on Windows 10

    Since the June 14 Windows 10 update I have a «Security-SPP» error in my Event Viewer log every 30 seconds without stop. This is the msg: «Failed to schedule Software Protection service for re-start at 2116-06-30T14:18:33Z. Error Code: 0x80070005.» the
    alleged scheduled re-start time 100 years from now is slightly different each time, but the rest of the message is the same.

    Possibly related to this is the fact that the Task Scheduler desktop app always opens with the message «Task scheduler service is not available. Task scheduler will attempt to reconnect to it.» clicking the OK button on this window produces another version
    of the same thing. However, using the services app it is clear that the Task scheduler service is running; so is the Software Protection service. The Task Scheduler app must be killed with Task Manager; there is no other way to get it to respond.

    I have tried most of the suggestions I have found online (e.g., scannow) except for reinstalling Windows. Nothing really makes a difference.

    Other than the June 14 Windows 10 update I did not install any new software at that time.

    any suggestions?

    Original title: Constant Security-SPP errors following June 14 Windows 10 update

Thema:

Event 16384 Windows is Scheduling a restart of the Software Protection service multiple…

  1. Event 16384 Windows is Scheduling a restart of the Software Protection service multiple… — Similar Threads — Event 16384 Scheduling

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  4. «Failed to schedule Software Protection service for restart», Error Code: 0x80070002

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    Successfully scheduled Software Protection service for re-start at…..: My game suddenly closes in midway after 2021-11 cumulative update KB5007262. I searched a lot online but couldn’t find anything. But I could see this in my event logSuccessfully scheduled Software Protection service for re-start at 2121-11-02T10:56:42Z. Reason:…

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    Random system restart triggered by Software Protection Service, which then schedules a…: What on earth is this

    Successfully scheduled Software Protection service for re-start at 2119-09-29T01:47:34Z. Reason: RulesEngine.

    This is the last line in the event log before my system rebooted for no apparent reason.

    Random reboots, i.e. reboots not under my…

Users found this page by searching for:

  1. www.windowsphoneinfo.com

    ,

  2. microsoft-windows-security-spp 16384

Good afternoon folks,

Okay I had a PC reboot for no seemingly apparent reason over the weekend and another one within an hour of being docked this morning. So I go digging in the event logs and find in the application log of each computer:
— System
  — Provider
  [ Name] Microsoft-Windows-Security-SPP
  [ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
  [ EventSourceName] Software Protection Platform Service

  — EventID 16384
  [ Qualifiers] 16384
  Version 0
  Level 4
  Task 0
  Opcode 0
  Keywords 0x80000000000000

(Time and computer ID deleted)

   Security
— EventData

  2120-12-29T23:23:33Z
  RulesEngine

Doing some digging around it almost looks like this is something tied to group policy yet I see nothing in our group policy related to this. (Hence the post here).
Searching MS knowledgebase and technet didn’t come up with anything useful, yes there’s a little there about it but doesn’t appear related.

The one that rebooted about 45 to 50 minutes after being docked did not give the user any warning or opportunity to save work before it commenced the reboot cycle. The one in the office that rebooted was on standby as a remote desktop so I could perform some network maintenance tasks while the office was empty. Due to another unrelated issue it didn’t finish boot process, grrr…
So has anyone else run into this?

Thanks a bunch,
Joey

  • Remove From My Forums
  • Question

  • Dear all,

    I am facing the issue is in the Windows Server 2012 R2 Standard . When i copy files (about > 20 GB) to other server then
    Window Server Auto Shutdown and Restart. I had check the event log and i figured out
    «Successfully scheduled Software Protection service for re-start at 2116-06-27T15:34:03Z. Reason: RulesEngine.» with Event ID 16384

    Please help me how to Fix this problem that i can copy Files to other server.

    Many Thanks.

Answers

  • Does this happen every time you try to copy files?  From your description, it almost appears that it was a random occurrence — you happened to be copying files when a restart was scheduled.  They look like two completely independent, unrelated
    events.


    . : | : . : | : . tim

    • Proposed as answer by

      Monday, August 8, 2016 6:58 AM

    • Marked as answer by
      Leo Han
      Wednesday, September 7, 2016 7:11 AM

Windows 10: Event 16384 Windows is Scheduling a restart of the Software Protection service multiple…

Discus and support Event 16384 Windows is Scheduling a restart of the Software Protection service multiple… in Windows 10 Ask Insider to solve the problem; Event 16384, Security-SSP Successfully scheduled Software Protection service for re-start at 2121-02-23. Reason: RulesEngine.

Notice that the date is…
Discussion in ‘Windows 10 Ask Insider’ started by /u/rigain, Mar 19, 2021.

  1. Event 16384 Windows is Scheduling a restart of the Software Protection service multiple…

    Event 16384, Security-SSP Successfully scheduled Software Protection service for re-start at 2121-02-23. Reason: RulesEngine.

    Notice that the date is 100 years in the future

    It is often accompanied by event 16394: Offline downlevel migration succeeded.

    This happens a few times every hour, and seems to coincide with full screen games being minimized. (Fallout 4 in full screen) gets minimized by this, and I have to alt-tab back into it.

    In the Task Scheduler it says that it’s only meant to restart once daily.
    Maybe because it’s set to restart in 100 years, it never does and therefore keeps re-attempting?

    submitted by /u/rigain
    [link] [comments]

    :)

  2. Error: «Failed to schedule Software Protection service», Error Code: 0x80070005 on Windows 10

    Hi,

    As you are facing issues with the Windows Service errors, do not worry we will help you with this issue.

    The issue may occur if one or more of the following conditions are true:

    • The Task Scheduler service is disabled.
    • The Software Protection Platform service is not running under the NETWORK SERVICE account.
    • Read permissions for the NETWORK SERVICE account are missing on the following folder:
      C:\Windows\System32\Tasks\Microsoft\Windows\SoftwareProtectionPlatform

    Let us try the below troubleshooting steps and check if it helps.

    Method 1: I suggest you to verify that the Task Scheduler service is running. .

    • Press Windows + R keys, type services.msc and press enter.
    • Locate the Task Scheduler service.
    • Open the Task Scheduler service and click on “Start” button.
    • Set the Startup type to “Automatic”.
    • Click OK.

    Method 2: After verifying the service try the below.

    • Open the Computer Management tool, and then navigate to
      Configuration
      -> Task Scheduler -> Task Scheduler Library ->
      Microsoft -> Windows -> SoftwareProtectionPlatform.
    • On the General tab of SoftwareProtectionPlatform, select the security options, and then verify that the Software Protection Platform service is set to use the NETWORK SERVICE account.
    • In Windows Explorer, browse to the C:\Windows\System32\Tasks\Microsoft\Windows\SoftwareProtectionPlatform folder, and then verify that the NETWORK SERVICE account has Read permissions for that folder.
    • Restart the Software Protection service if it is running.

    Hope it helps. Get back to us with an updates status of the error messages for further assistance.

    Thank you.

  3. Windows 10 Event ID 16385 Failed to schedule Software Protection service for re-start Error Code: 0x80041318.Event ID 16385 Failed to schedule Software Protection service for re-start Error Code: 0x80041318 was fix last month in one of updates.

  4. Event 16384 Windows is Scheduling a restart of the Software Protection service multiple…

    Error: «Failed to schedule Software Protection service», Error Code: 0x80070005 on Windows 10

    Since the June 14 Windows 10 update I have a «Security-SPP» error in my Event Viewer log every 30 seconds without stop. This is the msg: «Failed to schedule Software Protection service for re-start at 2116-06-30T14:18:33Z. Error Code: 0x80070005.» the
    alleged scheduled re-start time 100 years from now is slightly different each time, but the rest of the message is the same.

    Possibly related to this is the fact that the Task Scheduler desktop app always opens with the message «Task scheduler service is not available. Task scheduler will attempt to reconnect to it.» clicking the OK button on this window produces another version
    of the same thing. However, using the services app it is clear that the Task scheduler service is running; so is the Software Protection service. The Task Scheduler app must be killed with Task Manager; there is no other way to get it to respond.

    I have tried most of the suggestions I have found online (e.g., scannow) except for reinstalling Windows. Nothing really makes a difference.

    Other than the June 14 Windows 10 update I did not install any new software at that time.

    any suggestions?

    Original title: Constant Security-SPP errors following June 14 Windows 10 update

Thema:

Event 16384 Windows is Scheduling a restart of the Software Protection service multiple…

  1. Event 16384 Windows is Scheduling a restart of the Software Protection service multiple… — Similar Threads — Event 16384 Scheduling

  2. Scheduled Software Protection/Task Scheduler/Windows11

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    «Failed to schedule Software Protection service for restart», Error Code: 0x80070002: I have deleted \Microsoft\Windows\SoftwareProtectionPlatform scheduled task. I deleted this Scheduled Task as it was consuming a high CPU. post that I see these errors in event way to many times. «Failed to schedule Software Protection service for restart», Error Code:…
  4. «Failed to schedule Software Protection service for restart», Error Code: 0x80070002

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    «Failed to schedule Software Protection service for restart», Error Code: 0x80070002: I have deleted \Microsoft\Windows\SoftwareProtectionPlatform scheduled task. I deleted this Scheduled Task as it was consuming a high CPU. post that I see these errors in event way to many times. «Failed to schedule Software Protection service for restart», Error Code:…
  5. «Failed to schedule Software Protection service for restart», Error Code: 0x80070002

    in Windows 10 Software and Apps

    «Failed to schedule Software Protection service for restart», Error Code: 0x80070002: I have deleted \Microsoft\Windows\SoftwareProtectionPlatform scheduled task. I deleted this Scheduled Task as it was consuming a high CPU. post that I see these errors in event way to many times. «Failed to schedule Software Protection service for restart», Error Code:…
  6. Successfully scheduled Software Protection service for re-start at…..

    in Windows 10 Gaming

    Successfully scheduled Software Protection service for re-start at…..: My game suddenly closes in midway after 2021-11 cumulative update KB5007262. I searched a lot online but couldn’t find anything. But I could see this in my event logSuccessfully scheduled Software Protection service for re-start at 2121-11-02T10:56:42Z. Reason:…
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  • Question

  • Dear all,

    I am facing the issue is in the Windows Server 2012 R2 Standard . When i copy files (about > 20 GB) to other server then
    Window Server Auto Shutdown and Restart. I had check the event log and i figured out
    «Successfully scheduled Software Protection service for re-start at 2116-06-27T15:34:03Z. Reason: RulesEngine.» with Event ID 16384

    Please help me how to Fix this problem that i can copy Files to other server.

    Many Thanks.

Answers

  • Does this happen every time you try to copy files?  From your description, it almost appears that it was a random occurrence — you happened to be copying files when a restart was scheduled.  They look like two completely independent, unrelated
    events.


    . : | : . : | : . tim

    • Proposed as answer by

      Monday, August 8, 2016 6:58 AM

    • Marked as answer by
      Leo Han
      Wednesday, September 7, 2016 7:11 AM

Good afternoon folks,

Okay I had a PC reboot for no seemingly apparent reason over the weekend and another one within an hour of being docked this morning. So I go digging in the event logs and find in the application log of each computer:
— System
  — Provider
  [ Name] Microsoft-Windows-Security-SPP
  [ Guid] {E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}
  [ EventSourceName] Software Protection Platform Service

  — EventID 16384
  [ Qualifiers] 16384
  Version 0
  Level 4
  Task 0
  Opcode 0
  Keywords 0x80000000000000

(Time and computer ID deleted)

   Security
— EventData

  2120-12-29T23:23:33Z
  RulesEngine

Doing some digging around it almost looks like this is something tied to group policy yet I see nothing in our group policy related to this. (Hence the post here).
Searching MS knowledgebase and technet didn’t come up with anything useful, yes there’s a little there about it but doesn’t appear related.

The one that rebooted about 45 to 50 minutes after being docked did not give the user any warning or opportunity to save work before it commenced the reboot cycle. The one in the office that rebooted was on standby as a remote desktop so I could perform some network maintenance tasks while the office was empty. Due to another unrelated issue it didn’t finish boot process, grrr…
So has anyone else run into this?

Thanks a bunch,
Joey

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