Thanks: 0
Likes: 0
Dislikes: 0
-
09-18-2017
#1
Service Manager
1,000+ Posts
- Rep Power
- 45
Phaser 7100N with error 010-338 «fuser unit fail»
Customer called with error 010-338 on Phaser 7100n. Customer said he just changed fuser unit to get rid of error but still has 010-338.Any help is appreciated. Is there a reset procedure on this machine that is necessary
after fuser unit is changed. I asked cust. if sure it was a new unit and he said yes. Any advice is appreciated. I will check SM in meantime to see if I see anything though I thought I saw this was a fuser unit fail error but
did not see a service mode reset procedure for this. Frank/ActionPhotocopy
-
09-18-2017
#2
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Nothing to do with the fuser.
Check for toner low or empty
-
09-18-2017
#3
Service Manager
1,000+ Posts
- Rep Power
- 45
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Hi Adi . Thank you for your info. It is a little confusing because the Phaser 7100 service manual on page 2-83 states that error 010-338 is a Fuser Unit On Time Fail Error.
Originally the customer called and said he had been using the machine although there was a lot of toner spillage but machine was working. Then change toner cartridge(BLack) message.
After customer changed cartridge he got the 010-338 error. I told him to make sure it was OEM before calling for service. he bought OEM and still had error. I saw info in service manual and told customer
he would probably need fuser unit. He ordered it himself from amazon.com and called this morning to say he still had error. As I am writing this customer just called to say he is out of office but thinks error
has disappeared as machine is asking for loading of paper. He will call tomorrow. Frank
-
09-18-2017
#4
Re: Phaser 7100N with error 010-338 «fuser unit fail»
It is machine software glitch.
Was ( or is ) technical bulletin about this on Eureka.
-
09-18-2017
#5
Service Manager
1,000+ Posts
- Rep Power
- 45
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Customer supposedly changed black toner for oem. Anyway he will call me tomorrow to let me know if working now
-
09-21-2017
#6
Service Manager
1,000+ Posts
- Rep Power
- 45
Re: Phaser 7100N with error 010-338 «fuser unit fail»
customer says machine is now working
Phaser 7100N with error 010-338 «fuser unit fail»Bookmarks
Bookmarks
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
- BB code is On
- Smilies are On
- [IMG] code is On
- [VIDEO] code is On
- HTML code is Off
Forum Rules
BSD-ON:
BSD 10.1 — Fusing Heat Control
•
After the Main Lamp turned On during warm up, the Control Thermistor did not detect
READY temperature within the specified time.
•
After the Main Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the empty rotation started, the Control Thermistor did not detect the empty rotation
finishing temperature within the specified time.
•
After the Main Lamp turned On during printing, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during printing, the Control Thermistor did not detect a spe-
cific temperature within the specified time.
Initial Actions
•
Voltage Supply
•
Indoor Temperature
Procedure
NOTE: When this fault occurs, NVM location 744-005 is set to 1, 2, or 3, depending on the
fault. You must reset this location to 0 in order to clear the fault.
Check for paper on the Fuser. The Fuser has no paper wrapped round it.
Y
N
Remove the paper.
Check the installation of the Fuser Unit. The Fuser Unit is securely installed.
Y
N
Install the Fuser Unit securely.
Remove the Fuser Unit. Check the conductivity of the contact points of the Thermostat. The
contact points are connected.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Main Lamp between J621-6 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Main Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Sub Lamp between J621-2 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Sub Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Control (Center) Thermistor between J621-5 and J621-1
10.1). There is no open circuit in the Center STS and the resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
(PL
7.1).
A
Initial Issue
WorkCentre 5335 Family Service Documentation
A
Check the resistance of the Rear Thermistor between J621-7 and J621-3
resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
Check the wire between P/J411-B7 and J621-7 for an open circuit or a short circuit (
10.1). The wire between
short circuit.
Y
N
Repair the open circuit or short circuit.
Check the wire between
The wire between
Y
N
Repair the open circuit or short circuit.
Replace the Fuser Unit
If the problem persists, replace the MCU PWB
(BSD
07/2011
2-83
BUS Updated 12/2011
(PL
7.1).
P/J411
and
J621
is conducting without an open circuit or a
P/J414
and
P530
for an open circuit or a short circuit
P/J414
and
P530
conducts and if free of a short circuit.
(PL
7.1). If the problem persists, replace the AC Drive PWB
(PL
18.2).
(BSD
10.1). The
BSD
(BSD
10.1).
(PL
18.2)
Status Indicator RAPs
010-338
Коды неисправностей
При сбое во время печати или неисправности аппарата на экран выводится код
неисправности. Если на экране отображается код неисправности, которого нет в
таблице ниже, или неисправность не удается устранить, выполнив указанные далее
действия, обратитесь в сервисный центр Xerox. При отображении кода
неисправности сбрасываются все данные печати на аппарате, а также данные в
его встроенной памяти.
Рекомендуемое решение
Вероятная причина
Код неисправности
Откройте передние дверцы и
убедитесь, что дверца
фьюзера закрыта.
Выключите и снова включите
аппарат.
Выдвижная секция фьюзера
открыта
010 300
Выключите и снова включите
аппарат.
Если неисправность
устранить не удается,
обратитесь в сервисный
центр.
Ошибки скорости ремня
фьюзера
010 310, 010 311, 010 312,
010 313, 010 314, 010 315,
010 316, 010 317, 010 318,
010 319, 010 321, 010 323,
010 324, 010 325, 010 326,
010 327, 010 328, 010 333,
010 334, 010 335, 010 336,
010 337, 010 338, 010 341,
010 342, 010 343, 010 344,
010 347, 010 348, 010 349,
010 350, 010 351, 010 352,
010 353, 010 354, 010 355,
010 356, 010 357, 010 369,
010 370, 010 371, 010 374,
010 379, 010 380, 010 386,
010 387, 010 389
Выключите и снова включите
аппарат.
Если неисправность
устранить не удается,
обратитесь в сервисный
центр.
Ошибка температуры
фьюзера или фьюзер
отключен
010 360, 010 401
10-25
Печатная машина Xerox
®
Color 800/1000
Руководство пользователя
Устранение неисправностей
Thanks: 0
Likes: 0
Dislikes: 0
-
09-18-2017
#1
Service Manager
1,000+ Posts
- Rep Power
- 45
Phaser 7100N with error 010-338 «fuser unit fail»
Customer called with error 010-338 on Phaser 7100n. Customer said he just changed fuser unit to get rid of error but still has 010-338.Any help is appreciated. Is there a reset procedure on this machine that is necessary
after fuser unit is changed. I asked cust. if sure it was a new unit and he said yes. Any advice is appreciated. I will check SM in meantime to see if I see anything though I thought I saw this was a fuser unit fail error but
did not see a service mode reset procedure for this. Frank/ActionPhotocopy
-
09-18-2017
#2
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Nothing to do with the fuser.
Check for toner low or empty
-
09-18-2017
#3
Service Manager
1,000+ Posts
- Rep Power
- 45
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Hi Adi . Thank you for your info. It is a little confusing because the Phaser 7100 service manual on page 2-83 states that error 010-338 is a Fuser Unit On Time Fail Error.
Originally the customer called and said he had been using the machine although there was a lot of toner spillage but machine was working. Then change toner cartridge(BLack) message.
After customer changed cartridge he got the 010-338 error. I told him to make sure it was OEM before calling for service. he bought OEM and still had error. I saw info in service manual and told customer
he would probably need fuser unit. He ordered it himself from amazon.com and called this morning to say he still had error. As I am writing this customer just called to say he is out of office but thinks error
has disappeared as machine is asking for loading of paper. He will call tomorrow. Frank
-
09-18-2017
#4
Re: Phaser 7100N with error 010-338 «fuser unit fail»
It is machine software glitch.
Was ( or is ) technical bulletin about this on Eureka.
-
09-18-2017
#5
Service Manager
1,000+ Posts
- Rep Power
- 45
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Customer supposedly changed black toner for oem. Anyway he will call me tomorrow to let me know if working now
-
09-21-2017
#6
Service Manager
1,000+ Posts
- Rep Power
- 45
Re: Phaser 7100N with error 010-338 «fuser unit fail»
customer says machine is now working
Bookmarks
Bookmarks
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
- BB code is On
- Smilies are On
- [IMG] code is On
- [VIDEO] code is On
- HTML code is Off
Forum Rules
BSD-ON:
BSD 10.1 — Fusing Heat Control
•
After the Main Lamp turned On during warm up, the Control Thermistor did not detect
READY temperature within the specified time.
•
After the Main Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the empty rotation started, the Control Thermistor did not detect the empty rotation
finishing temperature within the specified time.
•
After the Main Lamp turned On during printing, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during printing, the Control Thermistor did not detect a spe-
cific temperature within the specified time.
Initial Actions
•
Voltage Supply
•
Indoor Temperature
Procedure
NOTE: When this fault occurs, NVM location 744-005 is set to 1, 2, or 3, depending on the
fault. You must reset this location to 0 in order to clear the fault.
Check for paper on the Fuser. The Fuser has no paper wrapped round it.
Y
N
Remove the paper.
Check the installation of the Fuser Unit. The Fuser Unit is securely installed.
Y
N
Install the Fuser Unit securely.
Remove the Fuser Unit. Check the conductivity of the contact points of the Thermostat. The
contact points are connected.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Main Lamp between J621-6 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Main Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Sub Lamp between J621-2 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Sub Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Control (Center) Thermistor between J621-5 and J621-1
10.1). There is no open circuit in the Center STS and the resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
(PL
7.1).
A
Initial Issue
WorkCentre 5335 Family Service Documentation
A
Check the resistance of the Rear Thermistor between J621-7 and J621-3
resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
Check the wire between P/J411-B7 and J621-7 for an open circuit or a short circuit (
10.1). The wire between
short circuit.
Y
N
Repair the open circuit or short circuit.
Check the wire between
The wire between
Y
N
Repair the open circuit or short circuit.
Replace the Fuser Unit
If the problem persists, replace the MCU PWB
(BSD
07/2011
2-83
BUS Updated 12/2011
(PL
7.1).
P/J411
and
J621
is conducting without an open circuit or a
P/J414
and
P530
for an open circuit or a short circuit
P/J414
and
P530
conducts and if free of a short circuit.
(PL
7.1). If the problem persists, replace the AC Drive PWB
(PL
18.2).
(BSD
10.1). The
BSD
(BSD
10.1).
(PL
18.2)
Status Indicator RAPs
010-338
BSD-ON:
BSD 10.1 — Fusing Heat Control
•
After the Main Lamp turned On during warm up, the Control Thermistor did not detect
READY temperature within the specified time.
•
After the Main Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the empty rotation started, the Control Thermistor did not detect the empty rotation
finishing temperature within the specified time.
•
After the Main Lamp turned On during printing, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during printing, the Control Thermistor did not detect a spe-
cific temperature within the specified time.
Initial Actions
•
Voltage Supply
•
Indoor Temperature
Procedure
NOTE: When this fault occurs, NVM location 744-005 is set to 1, 2, or 3, depending on the
fault. You must reset this location to 0 in order to clear the fault.
Check for paper on the Fuser. The Fuser has no paper wrapped round it.
Y
N
Remove the paper.
Check the installation of the Fuser Unit. The Fuser Unit is securely installed.
Y
N
Install the Fuser Unit securely.
Remove the Fuser Unit. Check the conductivity of the contact points of the Thermostat. The
contact points are connected.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Main Lamp between J621-6 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Main Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Sub Lamp between J621-2 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Sub Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Control (Center) Thermistor between J621-5 and J621-1
10.1). There is no open circuit in the Center STS and the resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
(PL
7.1).
A
Initial Issue
WorkCentre 5335 Family Service Documentation
A
Check the resistance of the Rear Thermistor between J621-7 and J621-3
resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
Check the wire between P/J411-B7 and J621-7 for an open circuit or a short circuit (
10.1). The wire between
short circuit.
Y
N
Repair the open circuit or short circuit.
Check the wire between
The wire between
Y
N
Repair the open circuit or short circuit.
Replace the Fuser Unit
If the problem persists, replace the MCU PWB
(BSD
07/2011
2-83
BUS Updated 12/2011
(PL
7.1).
P/J411
and
J621
is conducting without an open circuit or a
P/J414
and
P530
for an open circuit or a short circuit
P/J414
and
P530
conducts and if free of a short circuit.
(PL
7.1). If the problem persists, replace the AC Drive PWB
(PL
18.2).
(BSD
10.1). The
BSD
(BSD
10.1).
(PL
18.2)
Status Indicator RAPs
010-338
BSD-ON:
BSD 10.1 — Fusing Heat Control
•
After the Main Lamp turned On during warm up, the Control Thermistor did not detect
READY temperature within the specified time.
•
After the Main Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the empty rotation started, the Control Thermistor did not detect the empty rotation
finishing temperature within the specified time.
•
After the Main Lamp turned On during printing, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during printing, the Control Thermistor did not detect a spe-
cific temperature within the specified time.
Initial Actions
•
Voltage Supply
•
Indoor Temperature
Procedure
NOTE: When this fault occurs, NVM location 744-005 is set to 1, 2, or 3, depending on the
fault. You must reset this location to 0 in order to clear the fault.
Check for paper on the Fuser. The Fuser has no paper wrapped round it.
Y
N
Remove the paper.
Check the installation of the Fuser Unit. The Fuser Unit is securely installed.
Y
N
Install the Fuser Unit securely.
Remove the Fuser Unit. Check the conductivity of the contact points of the Thermostat. The
contact points are connected.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Main Lamp between J621-6 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Main Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Sub Lamp between J621-2 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Sub Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Control (Center) Thermistor between J621-5 and J621-1
10.1). There is no open circuit in the Center STS and the resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
(PL
7.1).
A
Initial Issue
WorkCentre 5335 Family Service Documentation
A
Check the resistance of the Rear Thermistor between J621-7 and J621-3
resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
Check the wire between P/J411-B7 and J621-7 for an open circuit or a short circuit (
10.1). The wire between
short circuit.
Y
N
Repair the open circuit or short circuit.
Check the wire between
The wire between
Y
N
Repair the open circuit or short circuit.
Replace the Fuser Unit
If the problem persists, replace the MCU PWB
(BSD
07/2011
2-83
BUS Updated 12/2011
(PL
7.1).
P/J411
and
J621
is conducting without an open circuit or a
P/J414
and
P530
for an open circuit or a short circuit
P/J414
and
P530
conducts and if free of a short circuit.
(PL
7.1). If the problem persists, replace the AC Drive PWB
(PL
18.2).
(BSD
10.1). The
BSD
(BSD
10.1).
(PL
18.2)
Status Indicator RAPs
010-338
Коды неисправностей
При сбое во время печати или неисправности аппарата на экран выводится код
неисправности. Если на экране отображается код неисправности, которого нет в
таблице ниже, или неисправность не удается устранить, выполнив указанные далее
действия, обратитесь в сервисный центр Xerox. При отображении кода
неисправности сбрасываются все данные печати на аппарате, а также данные в
его встроенной памяти.
Рекомендуемое решение
Вероятная причина
Код неисправности
Откройте передние дверцы и
убедитесь, что дверца
фьюзера закрыта.
Выключите и снова включите
аппарат.
Выдвижная секция фьюзера
открыта
010 300
Выключите и снова включите
аппарат.
Если неисправность
устранить не удается,
обратитесь в сервисный
центр.
Ошибки скорости ремня
фьюзера
010 310, 010 311, 010 312,
010 313, 010 314, 010 315,
010 316, 010 317, 010 318,
010 319, 010 321, 010 323,
010 324, 010 325, 010 326,
010 327, 010 328, 010 333,
010 334, 010 335, 010 336,
010 337, 010 338, 010 341,
010 342, 010 343, 010 344,
010 347, 010 348, 010 349,
010 350, 010 351, 010 352,
010 353, 010 354, 010 355,
010 356, 010 357, 010 369,
010 370, 010 371, 010 374,
010 379, 010 380, 010 386,
010 387, 010 389
Выключите и снова включите
аппарат.
Если неисправность
устранить не удается,
обратитесь в сервисный
центр.
Ошибка температуры
фьюзера или фьюзер
отключен
010 360, 010 401
10-25
Печатная машина Xerox
®
Color 800/1000
Руководство пользователя
Устранение неисправностей
Правила форума
Картинки и фотографии (если они нужны в сообщении) надо загружать только как вложения к своему сообщению (через кнопку Добавить файлы). Тогда картинки будут автоматически отображаться в сообщении.
-
ainur101
- Сообщения: 15
- Стаж: 1 год
- Поблагодарили: 1 раз
-
Репутация:
Xerox B405 ошибка 010-105
Сообщение
ainur101 » 19 апр 2022, 13:56
Пришел Xerox Versalink B405 с кучей ошибок (просил переустановить черный картридж, не пускал в админку, ругался на открытую заднюю крышку). Установил новый блок фотобарабана + новый тонер картридж, отрегулировал лапку концевика задней крышки, сделал factory reset и восстановил доступ к админке. Но печатать так и не захотел, вернее застревает бумага не доходя до фьюзера, с ошибкой 010-105(После включения регистрационной муфты датчик выхода не активируется бумагой в течение указанного времени)
Может кто то сталкивался?
-
DJON
- Сообщения: 151
- Стаж: 1 год 1 месяц
- Благодарил (а): 3 раза
- Поблагодарили: 9 раз
-
Репутация:
Xerox B405 ошибка 010-105
Сообщение
DJON » 23 дек 2022, 14:16
Доброго всем! Всех с предновогодней тяпницей! Такая же ситуация и у меня! Пробег аппарата чуть больше 155к. Поменял всё в печке ,ЗИП СЕТовский. Запустил отпечатал несколько листов нормально и двухсторонних тоже! Потом застрял,вытащил бумагу он отпечатал нормально.И после этого ни в какую! 
Тестируется при включении нормально,входит в готовность! Но при печати лист останавливается в печке,зайдя на 1 см.И получаем 010-105. Датчик выхода рабочий,если его заблокировать аппарат сразу вываливается в эту ошибку. Датчик регистрации тоже рабочий,проверил. Короче я в ступоре! Все флажки работают нормально! Печка останавливается как только лист в неё входит,ролики протяжки крутят и лист собирается перед печкой. Не весь, имеем пару гармошек и конец листа останавливается на флажке регистрации. Мысли кончились! 
Помогайте, спасибо! 
-
DJON
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Xerox B405 ошибка 010-105
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DJON » 23 дек 2022, 15:29
Уже раз пять разбирал собирал! И заливал всё смазкой аж текло, и на сухо вытирал и собирал, и старую тканевую накладку поставил ( она закрывает полностью планку , а СЕТовская не доходила до края 0,5 мм) ! Собрать по другому там не возможно , не встанет в пазы ничего — попробовал! Всё крутиться вручную отлично!!! Значит буду ждать донора!
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takoy
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DJON
- Сообщения: 151
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Репутация:
Xerox B405 ошибка 010-105
Сообщение
DJON » 26 дек 2022, 10:33
Доброго! Ничего такого что там описано! В пятницу уже вечером догнал в чём дело! На холодную (вручную) печь тянет лист, ставишь в аппарат ,тестируется,но при печати сразу получаем остановку в печке! Вытащил печку горячую и стал крутить, лист стоит на месте!!!! Короче , сегодня подложил под пружины прокладки, увеличил растяжение пружин на 3 мм. На обум, меньше не получилось!!! И на те вам всё работает, прогнал уже 120 двухстронних и ни одного замятия!!! Скорее всего у меня брак самой печки ,а именно пружин! Хотя я их снимал/ставил раз 20-ть!!!
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DJON
- Сообщения: 151
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Репутация:
Xerox B405 ошибка 010-105
Сообщение
DJON » 27 дек 2022, 15:44
9999 писал(а): ↑27 дек 2022, 11:07
DJON писал(а): ↑26 дек 2022, 10:33
брак самой печки ,а именно пружин!Типа сели?
Ну не знаю как это называется, выше всё описал! На холодную всё ок, на горячую не крутит термоплёнку! Ничего другого не нашёл как подложить под пружины и всё заработало! Посмотрим сколько отработает!
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Перейти к контенту
Ошибка 016-910 на принтерах Xerox Versalink различных модификаций возникает по причине того, что в лотке отсутствует бумага, совместимая с заданными спецификациями печати.
Кастомизация включает следующие возможности:
Таким образом, бумага загруженная в лоток подачи должна соответствовать выбранным настройкам. Если принтер определит несоответствие, ошибка 016-910 появится вновь.
Проблема чтения PDF-файла
Слипшиеся листы
Выньте бумагу из лотка, оставьте в проветриваемом помещении на несколько часов с целью сушки. Затем возьмите стопку с одной стороны и несколько раз потрясите. Обсохнувшие носители верните в лоток, правильно отрегулировав направляющие длины и ширины.
1 комментарий
Ничего не помогло…
Немного потыкав, видимо это у меня генетическое… нашел решение.
Заходим в принтеры, жмем на наш ксерокс, управление, далее свойство принтера
Находим вкладку порты, жмем добавить порт, далее, tcp/ip, прописываем адрес, в моем случае 192.168.1.41 — галочку на только что добавленном порте и применяем.
Пробная печать — Профит
Источники:
https://tonerdrug. ru/oshibka-016-910-na-printerach-xerox-versalink/
Современные копировальные аппараты Xerox отличаются качество, надежностью и «быстрым» стартом. Также у них существует множество особенностей, которые отличают их от принтеров других производителей. Например, используется тефлоновый вал, а не термопленка.
Однако избегать различных поломок и ошибок пока не удается ни одному устройству. К самым частым неисправностям у принтеров Xerox относятся: залипание или повреждение датчика бумаги, повреждение роликов подачи, часто требуется перепрошивка программного обеспечения.
Если у вас возникнут вопросы насчет того, как исправить код ошибки копировального аппарата Xerox, то вы можете обратиться к специалистам нашего сервисного центра.
Основные коды ошибок копировальных аппаратов Xerox и способы их устранения:
- Коды ошибок Xerox 1012, 1012(RE)
- Коды ошибок Xerox 1020
- Коды ошибок Xerox 1025
- Коды ошибок Xerox 1035
- Коды ошибок Xerox 1038
- Коды ошибок Xerox 2830
- Коды ошибок Xerox 5011, 5012, 5014
- Коды ошибок Xerox 5016, 5017, 5316, 5317
- Коды ошибок Xerox 5018, 5028
- Коды ошибок Xerox 5312, 5313, 5314
- Коды ошибок Xerox 5318, 5320, 5322
- Коды ошибок Xerox 5328
- Коды ошибок Xerox 5330
- Коды ошибок Xerox 5340, 5343
- Коды ошибок Xerox 5345
- Коды ошибок Xerox 5350, 5352
- Коды ошибок Xerox 5355
- Коды ошибок Xerox 5622
- Коды ошибок Xerox XC520, 540, 560, 580
Xerox 1012, 1012(RE)
| Код ошибки | Описание |
|---|---|
| E1 | Jam between paper feed and fuser |
| E3 | Jam in fuser |
| E5 | Clam shell open |
| E6 | Paper feed section cover is open |
| J1 | Toner cartridge near empty |
| J3 | Drum cartridge not seated properly |
| J7 | Waste toner full (replace drum cartridge) |
| L6 | Key counter out |
| L8 | Exposure area overheat |
| U1 | No clock pulse (drive problem) |
| U2 | Scan problem |
| U3 | Lens/mirror problem (RE model only) |
| U4 | Heat problem |
| U8 | Exposure lamp control circuit problem |
| E1 | Jam between paper feed and fuser |
| E3 | Jam in fuser |
| E5 | Clam shell open |
| E6 | Paper feed section cover is open |
| J1 | Toner cartridge near empty |
| J3 | Drum cartridge not seated properly |
| J7 | Waste toner full (replace drum cartridge) |
| L6 | Key counter out |
| L8 | Exposure area overheat |
| U1 | No clock pulse (drive problem) |
| U2 | Scan problem |
| U3 | Lens/mirror problem (RE model only) |
| U4 | Heat problem |
| U8 | Exposure lamp control circuit problem |
Xerox 1020
| Код ошибки | Описание |
|---|---|
| LL | Probable bad heater lamp |
Xerox 1025
| Код ошибки | Описание |
|---|---|
| A1 | DF jam |
| C1 | PF jam cass. 1 |
| C2 | PF jam cass. 2 |
| C3 | PF jam cass. 3 |
| C9 | Bypass jam |
| E1-1 | Paper jam before exit switch |
| E1-2 | Paper jam |
| E1-5 | Paper jam |
| E1-6 | Paper jam |
| E3-3 | Paper jam at exit switch |
| E3-4 | Paper jam at exit switch |
| E5 | Front door open |
| F1 | Collator jam |
| F5 | Collator interlock |
| F8 | No power to collator |
| F9 | Collator bin home switch |
| J7 | 250 copies since toner waste was full |
| L5 | Original cass. not present after clearing interrupt |
| L6 | Key counter |
| L8 | Platen glass too hot |
| U1 | Main motor clock pulse |
| U2 | Scan problem |
| U3-1 | Lens problem |
| U4-1 | Open thermistor |
| U4-2 | Low temperature |
| U4-4 | Temperature |
| U4-5 | Main PWB |
| U6-1 | Main PWB |
| U6-2 | Main PWB |
| U6-3 | Main board battery |
| U6-4 | Initialization |
| U8 | Exposure lamp |
Xerox 1035
| Код ошибки | Описание |
|---|---|
| A9 | Scanner location |
| C1 | Paper feed — upper cassette |
| C2 | Paper feed — lower cassette |
| C9 | Bypass jam |
| E5 | Clam shell is open |
| L6 | Key counter |
| U1 | Off/On |
| U2 | Optics |
| U4 | Low fuser temperature |
Xerox 1038
| Код ошибки | Описание |
|---|---|
| A1 | DF jam |
| C1 | PF jam cass. 1 |
| C2 | PF jam cass. 2 |
| C3 | PF jam cass. 3 |
| C9 | Bypass jam |
| E1-1 | Paper jam before exit switch |
| E1-2 | Paper jam |
| E1-5 | Paper jam |
| E1-6 | Paper jam |
| E3-3 | Paper jam at exit switch |
| E3-4 | Paper jam at exit switch |
| E5 | Front door open |
| F1 | Collator jam |
| F5 | Collator interlock |
| F8 | No power to collator |
| F9 | Collator bin home switch |
| J7 | 250 copies since toner waste was full |
| L5 | Original cass. not present after clearing interrupt |
| L6 | Key counter |
| L8 | Platen glass too hot |
| U1 | Main motor clock pulse |
| U2 | Scan problem |
| U3-1 | Lens problem |
| U4-1 | Open thermistor |
| U4-2 | Low temperature |
| U4-4 | Temperature |
| U4-5 | Main PWB |
| U6-1 | Main PWB |
| U6-2 | Main PWB |
| U6-3 | Main board battery |
| U6-4 | Initialization |
| U8 | Exposure lamp |
Xerox 2830
| Код ошибки | Описание |
|---|---|
| A9 | Scanner location |
| C1 | Paper feed — upper cassette |
| C2 | Paper feed — lower cassette |
| C9 | Bypass jam |
| E5 | Clam shell is open |
| E5 | Clam shell open |
| L6 | Key counter |
| U1 | Off/On |
| U2 | Optics |
| U4 | Low fuser temperature |
Xerox 5011, 5012, 5014
| Код ошибки | Описание |
|---|---|
| C8 | Bypass jam/no paper |
| C9 | Bypass jam |
| E1 | Jam |
| E3 | Fuser jam |
| E5 | Clamshell open |
| E6 | PF section cover open |
| J1 | Toner cartridge amost empty |
| J3 | Copy cart (drum unit) missing/not seated right |
| J7 | Copy cartridge has run 18,000 copies |
| J8 | Copy cartridge. Improperly seated or possible only one of two fuses in the cartridge blew |
| L6 | Key counter |
| L8 | Exposure glass too hot |
| U1 | Drive problem |
| U2 | Scan problem |
| U3 | Lens or mirror drive problem |
| U4 | Fuser problem. Heat lamp, thermoswitch, SSR, thermistor |
| U6 | Battery on main board |
| U8 | Exposure lamp or exposure lamp circuit |
Xerox 5016, 5017, 5316, 5317
| Code | Description |
|---|---|
| A1-1 | Document feeder feed jam |
| A1-2 | Document feeder belt jam |
| A2-1 | Document feeder exit jam |
| A2-2 | Duplex jam |
| A3 | DAD interlock |
| A5 | Duplex and DAD right side interlock |
| A6 | Copier jams after |
| A9 | Document feed belt drive motor |
| C1-3 | Top cassette misfeed |
| C2-3 | Middle cassette misfeed |
| C3-3 | Bottom cassette misfeed |
| C9-3 | Bypass misfeed |
| E1-11 to E1-14 | Paper jam in machine. Did not reach exit switch soon enough |
| E1-6 | Paper path jam |
| E3-31 to E3-34 | Exit switch jam |
| E3-6 | Fuser jam |
| E5 | Front door interlock |
| E6 | Right side interlock or TTM interlock |
| F1 | Sorter jam |
| F5 | Sorter interlock |
| F8 | Sorter board to copier main board communication problem |
| F9 | Sorter bins |
Xerox 5018, 5028
| Code | Description |
|---|---|
| A1 | Document is ADF |
| A1-8 | Main board received reset signal |
| A2 | ADF jams |
| A6, A7 | ADF jams |
| A9 | ADF jams |
| C1 — C4 | Feed jam |
| C5-1 to C5-4 | Jams in various areas |
| C5-2 | Jams in various areas |
| C5-3 | Jams in various areas |
| C5-4 | Duplex jam |
| E0 | Machine has reset |
| E1 | Jam |
| E1-E0 | Registration jam |
| E1-E5 | Clamshell interlock |
| E1-E6 | Right side interlock |
| E1-E7 | Two tray interlock |
| E1-E8 | Sorter interlock |
| E1-E9 | Copy cartridge interlock |
| E2 | Reset signal happened |
| E3 | Jam |
| E4 | Exit jam |
| E4-10 | Exit jam |
| E4-5 | Clamshell interlock |
| E4-6 | Right side interlock |
| E4-7 | Two tray interlock. Duplex interlock |
| E4-8 | Sorter interlock |
| E4-9 | Copy cartridge interlock |
| E5 | Clamshell interlock |
| E6 | Right side interlock |
| E7 | Duplex interlock |
| E9 | Copy cartridge interlock |
| F3-1 | Sorter bin home switch |
| F3-2 | Sorter cam switch |
| F3-3 | Sorter cam switch |
| J1-1 | Add toner |
| J1-2 | Temporary low toner signal |
| J2-0 | Replace copy cartridge |
| L2 | 2000 copies left on copy cartridge |
| L3 | ADF to machine communication problem |
| L4 (flashing) | 1000 copies left on fuser web |
| rr | Bad EPROM on main board |
| U0 | Main board |
| U2 | Scan problem |
| U2-1 | Scan home |
| U3-00 | Cam drive problem |
| U3-01 | Cam movement slow |
| U3-04 | Main board to duplex communication |
| U3-09 | Cam problem |
| U3-12 | Jogger problem |
| U3-19 | Cam problem |
| U3-21 | Cam problem |
| U3-23 | Cam problem |
| U3-29 | Cam problem |
| U3-32 | Cam problem |
| U3-34 | Cam problem |
| U3-39 | Cam problem |
| U3-43 | Cam problem |
| U3-45 | Cam problem |
| U3-49 | Cam problem |
| U3-54 | Cam problem |
| U3-56 | Cam problem |
| U3-59 | Cam problem |
| U4-1 | Fuser problem. Long warm up |
| U4-2 | Low fuser temperature after warm up |
| U4-3 | High fuser temperature |
| U4-4 | Open fuser thermistor |
| U4-6 | Replace fuser web |
| U4-7 | Thermistor signal problem |
| U7-1 | Copy cartridge belt drive problem |
| U9-3 | Exposure lamp problem |
| U9-4 | Toner motor |
| U9-5 | Problem in warm up |
Xerox 5312, 5313, 5314
| Код ошибки | Описание |
|---|---|
| C1 | Upper paper feed problem. Did not reach feed sensor |
| C2 | Lower paper feed problem. Did not reach feed sensor |
| E1 | Exit jam. Paper did not reach exit sensor |
| E3 | Exit jam. Paper still on exit sensor |
| J1 | Add toner |
| J3 | Copy cartridge (drum unit) not installed |
| J7 | Copy cartridge (drum unit) must be replaced |
| J8 | Copy cartridge (drum unit) problem |
| L6 | Problem with an accessory. Installed but not initialized |
| U1 | Drive problem. Main motor, gear etc. |
| U2 | Scan problem |
| U3 | Main board dip switches wrong. Lens drive problem |
| U4 | Fuser problem. Heat lamp, thermal switch, overheat, thermistor. |
| U6 | EPROM error |
| U8 | Auto exposure sensor. No exposure lamp or weak lamp |
Xerox 5318, 5320, 5322
| Code | Description |
|---|---|
| A1-11 | Original ready switch |
| A1-12 | Feed sensor |
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF |
| A1-21 | Original ready switch and document registration sensor or both the document feed sensor and document registration sensor |
| A1-22 | ADF registration sensor |
| A1-23 | Original did not reach ADF registration sensor quickly enough |
| A1-24 | ADF sensor stuck down too long |
| A1-25 | ADF sensor actuated at the wrong time during single sheet feed |
| A1-26 | ADF sensor not actuated quickly enough in sheet feed mode |
| A1-31 | In reverse, ADF sensor is not actuated soon enough |
| A1-32 | In reverse, ADF sensor is actuated too long |
| A2 | ADF exit problems |
| A2-1 | Original ready sensor and ADF exit switch are actuated or ADF feed in sensor and ADF exit switch are both actuated |
| A2-2 | ADF exit switch |
| A2-3 | ADF exit switch is not actuated on time |
| A3 | Irregular size documents |
| A3-1 | Wrong size original sensed in 1:1 mode |
| A3-2 | Wrong size original sensed in the 2:1 mode |
| A5 | ADF interlock |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset. |
| A6-1 | Reset original |
| A6-2 | Reset sheet feeder |
| A7 | Document cover interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C1-2 | Paper feed problem in tray 1 |
| C1-3 | Paper does not reach registration |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C3-1 | Paper feed problem from tray 3 |
| C3-2 | Paper feed problem from tray 3 |
| C3-3 | Paper feed problem from tray 1 |
| C6-1 | Duplex paper feed problem |
| C6-2 | Duplex and/or tray 1 paper feed problem |
| C6-3 | Paper feed problem from tray 1 |
| C7-1 | Paper feed problem from HCF |
| C7-2 | Paper feed problem from HCF on tray 1 |
| C7-3 | Paper feed problem from tray 1 |
| C8 | Paper stays in tray or duplex or HCF |
| C8-1 | Paper on tray 1 feed sensor |
| C8-2 | Paper on tray 2 feed sensor |
| C8-3 | Paper on tray 3 feed sensor |
| C8-4 | Paper on HCF feed sensor |
| C8-5 | Paper in duplex section |
| C9 | Bypass feed problem |
| C9-3 | Paper from bypass did not reach registration sensor quickly enough |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else. |
| E3-30 to E4-14 | Exit jam |
| E3-30 to E3-35 | Exit switch actuated too long |
| E3-6 | Exit jam |
| E3-6 | Paper on exit switch |
| E4-10 to E4-14 | Inverter sensor not actuated. |
| E4-10 to E4-45 | Paper did not reach inverter switch soon enough |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Paper on inverter switch |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2 | Duplex inverter interlock |
| E7-3 | Duplex interlock |
| E8-10 to E8-15 | Paper on duplex feed sensor is not actuated soon enough |
| E8-6 | Paper in duplex |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Paper did not reach sorter |
| F1-2 | Paper stayed on sorter feed sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| H2-1 | Communication problem between main board and duplex board |
| H2-2 | Side guard sensor problem |
| H3-1 | Communication problem between main board and HCF |
| H3-2 | Upper limit sensor problem on HCF |
| H6-1 | ADF size sensor |
| H6-2 | ADF nudgeer sensor |
| H6-3 | Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies have been run without changing toner |
| J1 | Black toner is empty, but 100 copies have been run without changing toner |
| J3 | Replace copy cartridge |
| J3 | No copy cartridge (drum unit) |
| J7 | Copy cartrige must be replaced |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM must be changed |
| L6 | Auditron or other counter problem |
| L6 | Key counter not installed |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 | Scan home problem |
| U2-1 to U2-4 | Scan home sensor |
| U2-2 | Scan home problem or optics problem |
| U2-3, U2-4 | Scan home problem |
| U3-1 | Lens sensor problem |
| U4-1 | Fuser thermistor open |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3 | Sorter bin home switch |
| U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 | Exposure lamp problem |
| U8-2 | Communication problem main board and exposure board |
| U8-3 | Exposure lamp or exposure lamp board problem |
| U8-4 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
Xerox 5328
| Code | Description |
|---|---|
| A1 | Document in ADF |
| A1-8 | Main board received reset signal |
| A2 | ADF jams |
| A6 | ADF registration jam |
| A7 | ADF interlock |
| A9 | Tray 1 jam |
| C1 | Tray 2 jam |
| C2 | Tray 3 jam |
| C3 | Bypass feed jams |
| C4 | Machine has reset |
| E1 | Jam |
| E1-5 | Clamshell interlock |
| E1-6 | Right side interlock |
| E1-7 | Two tray interlock, or duplex interlock |
| E1-8 | Sorter interlock |
| E1-9 | Copy cartridge interlock |
| E1 or E1-0 | Registration jam |
| E2 | Reset signal happened |
| E3 | Jam in transfer area |
| E4 | Exit jam |
| E4-0 | Exit jam |
| E4-5 | Clamshell interlock |
| E4-6 | Right side interlock |
| E4-7 | Two tray interlock |
| E4-8 | Sorter interlock |
| E4-9 | Copy cartridge interlock |
| E5 | Clamshell interlock |
| E6 | Right side interlock |
| E9 | Copy cartridge interlock |
| F3-1 | Sorter bin home switch |
| F3-2 | Sorter cam switch |
| F3-3 | Sorter cam switch |
| F5 | Sorter interlock |
| J1-1 | Add toner |
| J1-2 | Temporary low toner signal |
| J2-1, J2-2 | Replace copy cartridge |
| J5, J6 | ADF to machine communications problem |
| L2 | 2000 copies left on cartridge |
| L3 | ADF to machine communications problem |
| L4 | (flashing) 1000 copier left on fuser web |
| L6 | Auditron or other counter problem |
| LL | Main board. Try simulation 1.1 to initialize |
| rc | Wrong operation panel installed |
| rr | Bad EPROM on main board. Try 1.1 |
| U0 | Main board |
| U2 | Scan problem |
| U2-1 | Scan home |
| U2-2 | Scan home or scan encoder |
| U2-4 | Scan home or scan dual page sensor |
| U2-7 | Scan home |
| U4-1 | Fuser problem. Long warm up |
| U4-2 | Low fuser temperature after warm up |
| U4-3 | High fuser temperature |
| U4-4 | Open fuser thermistor |
| U4-6 | Replace fuser web. |
| U4-7 | Thermistor signal problem |
| U7-1 | Copy cartridge belt drive problem |
| U9-3 | Exposure lamp problem |
| U9-4 | Toner motor |
| U9-5 | Problem in warm-up |
Xerox 5330
| Code | Description |
|---|---|
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF. |
| A2 | ADF exit problems |
| A3 | Irregular size documents |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset. |
| A7 | Platen interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C6-1, C6-2 | Jams related to duplex |
| C6-3 | Registration sensor, re tray 1 |
| C7-1, C7-2 | HCF feed problems |
| C7-3 | Tray 1 feed problem |
| C8 | Paper stays in tray or duplex or HCF |
| C9 | Bypass feed problem |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else. |
| E3-30 to E4-14 | Exit jam |
| E3-6 | Exit jam |
| E4-10 to E4-14 | Inverter sensor not actuated. |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2, E7-3 | Duplex interlock |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Sorter entry sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| J1 | Add toner |
| J3 | Replace copy cartridge |
| J7 | Replace copy cartridge |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM |
| L6 | Auditron or other counter problem |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 to U2-4 | Scan home sensor |
| U3-1 | Lens sensor |
| U4-1 | Open fuser thermistor |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3 | Sorter bin home switch |
| U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
Xerox 5340, 5343
| Code | Description |
|---|---|
| 00-009; 030 to 033 | A door was opened while paper was being fed |
| 00-047 | Paper in duplex |
| 00-1 | Auditron |
| 00-2 | Diagnostic error |
| 00-3 | Faults error |
| 00-4 | Ric error |
| 00-5 | Job manager system error |
| 00-6 | LLM interface |
| 00-7 | Standby error |
| 00-8 | Communications error |
| 00-9 | Xerographic error |
| 01-300 | Front interlock |
| 01-310 | Right upper interlock |
| 01-315 | Left upper interlock |
| 01-320 | Left lower interlock |
| 01-325 | Fuser interlock |
| 02-910 | Key counter missing |
| 02-920 | Wrong combination of accessories |
| 03-321, 322, 326, 327 | LLM to ISIL communications problems |
| 03-328 | IOT communications problem with duplex or tray 4 |
| 03-330 | IOT communications problems with HCF |
| 03-335, 03-336 | LLM communications problems with edit |
| 03-340 | NVM memory |
| 03-341, 03-347 | Communications problems between IOT and sorter |
| 03-350, 03-354 | Communications problem with LLM and user interface |
| 03-363, 03-364 | Communications problem between LLM & optics |
| 03-370, 03-373 | Communications problem between LLM & DADF |
| 03-380, 384 | |
| 03-416, 03-422 | RAM memory problem |
| 03-424, 426 | NVM memory problem |
| 03-430, 432 | Billing problem |
| 03-439 | GRAIB communications problem |
| 03-440 | RIC communications problem |
| 03-441 | RIC NVM problem |
| 03-442 | Modem |
| 03-443, 03-458 | RIC problems |
| 03-460 | Serial communications processor problem |
| 04-300 | Main motor or drive problem |
| 05-100, 05-108 | DADF registration sensor |
| 05-110 | DADF exit sensor |
| 05-115, 120 | DADF jams |
| 05-305 | DADF document drive |
| 05-310, 312 | DADF document sensor |
| 05-316 | DADF registration sensor jam |
| 05-325 | DADF exit sensor |
| 05-335, 341, 345 | DADF interlock switches |
| 06-300, 06-310 | Scan problems |
| 06-315 | Scan drive |
| 06-320A, 320B, 320C, 325 | Scan problem |
| 06-330 | Lens drive |
| 06-340 | Exposure control problem |
| 06-342 | LLM CPU problem |
| 06-344, 06-350 | Exposure cvontrol problem |
| 06-352 | IOT CPU problem |
| 07-300, 315, 330, 345 | Tray faults |
| 07-360, 07-370 | HCF problems |
| 07-375, 380A, 380B | Duplex problems |
| 08-100, 08-110 | Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1 |
| 08-115, 08-162 | Feed problem. Lead edge of copy paper is late getting to registration sensor |
| 08-165 | Paper jam at registration sensor |
| 08-310, 08-370 | Paper at a sensor when power is turned on |
| 08-330 | DADF nudger sensor |
| 08-380 | Registration side to side problem with home position |
| 08-390 | Nip |
| 09-300 | Copy cartridge finished (drum unit) |
| 09-310 | Add black toner Add color toner |
| 09-320 | Add color toner |
| 09-330 | Wrong copy cartridge (wrong drum unit) |
| 09-340 | Drum cartridge not installed properly |
| 09-350 | Waste toner full |
| 100 | A fault has occurred |
| 10-100 | Exit jam |
| 10-105 | Exit jam |
| 10-110 | Vertical sensor jam |
| 10-120, 122, 125 | Duplex jam |
| 10-150, 155 | Too much or not enough paper in duplex tray |
| 10-300 | Fuser thermistor |
| 10-302 | Low fuser temperature |
| 10-304 | Bad fuser temp |
| 10-308 | High fuser temperature or open thermistor |
| 10-310 | High fuser temperature |
| 10-312 | Fuser not up to temperature after energy save |
| 10-314 | Fuser problem |
| 10-320 | Fuser web finished |
| 10-330, 335, 340 | Exit switch, vertical sensor switch actuated when power is turned on |
| 11-100, 11-116 | Sorter jam |
| 11-150, 11-176 | Sorter auto stapler jam |
| 11-310, 314, 316 | Sorter interlock |
| 11-325A, B, C, D, E, F, G | Sorter index |
| 11-352, 354, 356 | Sorter auto stapler interlocks |
| 11-365A, B, C, D, E | Sorter auto stapler bin |
| 11-370, 371, 372A, 373A, 373B, 374 | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 11-385A, 385B, 390A,B,C,D,E, 396A | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 301 | Fuser web must be replaced |
| 302 | Copy cartridge (drum unit) must be replaced |
| 501 | Tray 1 must be rebuilt |
| 502 | Tray 2 must be rebuilt |
| 503 | Tray 3 must be rebuilt |
| 504 | Tray 4 must be rebuilt |
| 505 | HCF must be rebuilt |
| 506 | Bypass must be rebuilt |
| 507 | Duplex unit must be rebuilt |
| 508 | Replace black developer |
| 509 | Replace red developer |
| 510 | Replace green developer |
| 512 | Replace brown developer |
| 513 | Copy cartridge (drum unit) will need replacing soon |
| 514 | Fuser web will need replacing soon |
| 515 | DADF belt should be replaced |
| 516 | DADF feed rollers should be replaced |
| 517 | Replace exposure lamp |
| 518 | Replace suction filter |
| 519 | Replace ozone filter |
| 520 | Replace optics filter |
| 521 | Replace particle filter |
| 522 | Replace upper fuser roller |
| 523 | Replace fuser pawls |
| 524 | Replace pressure roller |
| 525 | Replace pressure roller pawls |
| 900-905 | Key operator calls |
Xerox 5345
| Код ошибки | Описание |
|---|---|
| 01-01 | Frequency monitoring and zero cross problem |
| 01-02 | Interlock |
| 01-03 | AC power problem |
| 01-04 | Finisher interlock |
| 01-05 | 24v problem |
| 03-01 | Optics to main board communication problem |
| 03-02 | Software reset problem |
| 03-03 | Could be punched holes in the lead edge of the original |
| 03-04 | Software problem |
| 03-06 | Low battery |
| 03-07 | NVM not initialized or is missing or defective |
| 03-17 | Communication problem between main board and finisher board |
| 03-18 | Initializes one NVM counter to agree to others |
| 03-19 | All three NVM counter to agree with others |
| 03-20 | Main board/interface board problems |
| 03-21 | Problem with RIC NVM |
| 03-22 | RIC modem problem |
| 03-23 | RIC real time clock failure. |
| 03-25 | RIC NVM problem or not initialized |
| 03-27 | NVM problem |
| 03-28 | Watchdog software problem |
| 03-29 | Microprocessor crystal not at correct frequency |
| 03-30 | No software response from finisher after 20 seconds have elapsed |
| 06-01 | Lens did not reach 1.1 position |
| 06-02 | 1/2 rate scanner problem |
| 06-03 | Scan home problem |
| 06-04 | Scan home problem |
| 06-05 | Scan home problem |
| 06-06 | Scan encoder |
| 06-07 | Scan encoder |
| 06-08 | Scan drive boost |
| 06-09 | Scan encoder |
| 06-11 | Scan encoder pulse phases |
| 06-12 | Insufficient scan damping |
| 07-01 | Duplex tray not home during duplexing |
| 07-02 | Tray 2 not home when selected |
| 07-13 | Tray 2 height sensor problem |
| 07-15 | Tray 2 empty |
| 07-16 | Tray 1 door open |
| 07-18 | Tray 1 stack sensor |
| 07-22 | Tray 1 empty |
| 07-26 | Tray 1 bypass switch actuated too long |
| 07-27 | Tray 1 bypass switch deactuated too early |
| 07-30 | Paper in duplex |
| 07-31 | Paper in duplex |
| 07-32 | Duplex tray empty, when paper should be there |
| 08-10 | Paper did not reach tray 2 input tray sensor |
| 08-11 | Paper did not reach duplex input sensor |
| 08-12 | Paper did not reach tray 1 |
| 08-14 | Paper did not leave tray 2 input sensor quickly enough |
| 08-18 | Trail edge did not reach tray 2 input sensor quickly enough |
| 08-19 | Trail edge did not reach tray 1 input sensor quickly enough |
| 08-20 | Paper in duplex |
| 08-21 | Paper in tray 2 input |
| 08-22 | Paper in tray 2 or duplex at wrong time |
| 08-23 | Paper at tray 1 input at wrong time |
| 08-24 | Paper in tray 1 at wrong time |
| 08-28 | Upper and lower nips problem |
| 09-08 | Low toner condition |
| 09-12 | Drum signals are out of range |
| 09-13 | Unstable drum patch readings |
| 09-15 | Patch is too dark |
| 09-16 | Patch is too light |
| 09-17 | Open toner container access cover |
| 09-18 | Low toner level |
| 09-21 | Low toner sensor disconnected |
| 09-22 | Low toner condition, even after machine has been theoretically, adding toner |
| 10-02 | Low fuser temperature |
| 10-03 | High fuser temperature |
| 10-06 | Paper did not reach out put switch |
| 10-07 | Paper stayed on output switch |
| 10-10 | Paper did not reach decurler sensor |
| 10-11 | Paper did not reach decurler sensor |
| 10-12 | Paper on decurler sensor |
| 10-13 | Paper did not reach duplex entry sensor in time |
| 10-14 | Paper did not reach duplex entry sensor in time |
| 10-15 | Paper on entry sensor at wrong time |
| 10-17 | Fuser temperature is too high and fuser relay has deactuated |
| 12-01 | Paper at finisher input sensor |
| 12-02 | Paper did not reach finisher |
| 12-03 | Paper reached finisher too soon |
| 12-05 | Paper at stapler |
| 12-06 | Paper at stapler |
| 12-07 | Paper did not reach stapler |
| 12-08 | Paper did not reach stapler |
| 12-10 | Complied motor not working properly |
| 12-15 | Eject motor problem and/or eject encoder |
| 12-20 | Stacker motor problem |
| 12-21 | Stacker interlock |
| 12-22 | Stacker bottom sensor |
| 12-23 | Stacker bottom sensor |
| 12-24 | Stacker bottom sensor senses full |
| 12-25 | Stack height sensor |
| 12-26 | Stack height sensor |
| 12-27 | Stack height sensor |
| 12-30 | Offset home sensor |
| 12-31 | Offset home sensor |
| 12-32 | OCT switch |
| 12-35 | Eject nip carriage |
| 12-36 | Eject cam interlock |
| 12-37 | Eject nip carriage open timing |
| 12-38 | Eject cam interlock |
| 12-40 | Tamper motor |
| 12-41 | Tamper home problem |
| 12-42 | Tamper home sensor |
| 12-43 | Staple load sensor |
| 12-44 | Tamper home sensor |
| 12-45 | Tamper home sensor |
| 12-50 | Low on staples |
| 12-51 | Stapler home sensor |
| 12-52 | Stapler home sensor |
| 12-53 | Eject cam interlock |
| 33-37 | Too few documents |
| 55-01 | RDH interlock switch open during use |
| 55-04 | Paper on bypass sensor |
| 55-05 | Paper at vacuum timing sensor |
| 55-06 | Paper on output sensor |
| 55-10 | No paper reached S31 |
| 55-20 | Paper did not leave S31 at correct time |
| 55-24 | Set counter arm problem |
| 55-25 | Documents in input tray not detected |
| 55-27 | Lead edge did not reach S35 at correct time |
| 55-2955-30 | Trail edge did not reach S35 at correct time |
| 55-31 | S32, ADF registration sensor did not see paper at correct time |
| 55-32 | S32 did not see trail edge at correct time |
| 55-33 | S36 One too many documents |
| 55-36 | One too many documents |
| 55-39 | Hole count problem on document feeder belt |
| 55-40 | Document belt travel problem |
| 55-41 | Document belt mistracking or skewing |
| 55-45 | Paper at inverter sensor |
| 55-47 | Inverter sensor did not see paper lead edge at correct time |
| 55-49 | More than 50 sheets in input tray |
| 55-50 | Right side interlock |
| 55-51 | Left side interlock |
| 55-55 | Document on glass |
| 93-93 | NVM has to be initialized after new software installed |
Xerox 5350, 5352
| Code | Description |
|---|---|
| 00-009, 030, 031, 032, 033 | A door was opened while paper was being fed |
| 00-047 | Paper in duplex |
| 00-1 | Auditron |
| 00-2 | Diagnostic error |
| 00-3 | Faults error |
| 00-4 | Ric error |
| 00-5 | Job manager system error |
| 00-6 | LLM interface |
| 00-7 | Standby error |
| 00-8 | Communications error |
| 00-9 | Xerographic error |
| 01-300 | Front interlock |
| 01-310 | Right upper interlock |
| 01-315 | Left upper interlock |
| 01-320 | Left lower interlock |
| 01-325 | Fuser interlock |
| 02-910 | Key counter missing |
| 02-920 | Wrong combination of accessories |
| 03-321, 322, 326, 327 | LLM to ISIL communications problems |
| 03-328 | IOT communications problem with duplex or tray 4 |
| 03-330 | IOT communications problems with HCF |
| 03-335, 336 | LLM communications problems with edit |
| 03-340 | NVM memory |
| 03-341-347 | Communications problems between IOT and sorter |
| 03-350-354 | Communications problem with LLM and user interface |
| 03-363, 364 | Communications problem between LLM & optics |
| 03-370-03-373 | Communications problem between LLM & DADF |
| 03-380, 384 | |
| 03-416-422 | RAM memory problem |
| 03-424, 426 | NVM memory problem |
| 03-430, 432 | Billing problem |
| 03-439 | GRAIB communications problem |
| 03-440 | RIC communications problem |
| 03-441 | RIC NVM problem |
| 03-442 | Modem |
| 03-443-458 | RIC problems |
| 03-460 | Serial communications processor problem |
| 04-300 | Main motor or drive problem |
| 05-100-108 | DADF registration sensor |
| 05-110 | DADF exit sensor |
| 05-115, 120 | DADF jams |
| 05-305 | DADF document drive |
| 05-310, 312 | DADF document sensor |
| 05-316 | DADF registration sensor jam |
| 05-325 | DADF exit sensor |
| 05-335, 341, 345 | DADF interlock switches |
| 06-300-310 | Scan problems |
| 06-315 | Scan drive |
| 06-320A, 320B, 320C, 325 | Scan problem |
| 06-330 | Lens drive |
| 06-340 | Exposure control problem |
| 06-342 | LLM CPU problem |
| 06-344-350 | Exposure cvontrol problem |
| 06-352 | IOT CPU problem |
| 07-300, 315, 330, 345 | Tray faults |
| 07-360-370 | HCF problems |
| 07-375, 380A, 380B | Duplex problems |
| 08-100-110 | Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1 |
| 08-115-162 | Feed problem. Lead edge of copy paper is late getting to registration sensor |
| 08-165 | Paper jam at registration sensor |
| 08-310-370 | Paper at a sensor when power is turned on |
| 08-330 | DADF nudger sensor |
| 08-380 | Registration side to side problem with home position |
| 08-390 | Nip |
| 09-300 | Copy cartridge finished (drum unit) |
| 09-310 | Add black toner Add color toner |
| 09-320 | Add color toner |
| 09-330 | Wrong copy cartridge (wrong drum unit) |
| 09-340 | Drum cartridge not installed properly |
| 09-350 | Waste toner full |
| 100 | A fault has occurred |
| 10-100 | Exit jam |
| 10-105 | Exit jam |
| 10-110 | Vertical sensor jam |
| 10-120, 122, 125 | Duplex jam |
| 10-150, 155 | Too much or not enough paper in duplex tray |
| 10-300 | Fuser thermistor |
| 10-302 | Low fuser temperature |
| 10-304 | Bad fuser temp |
| 10-308 | High fuser temperature or open thermistor |
| 10-310 | High fuser temperature |
| 10-312 | Fuser not up to temperature after energy save |
| 10-314 | Fuser problem |
| 10-320 | Fuser web finished |
| 10-330, 335, 340 | Exit switch, vertical sensor switch actuated when power is turned on |
| 11-100-116 | Sorter jam |
| 11-150-176 | Sorter auto stapler jam |
| 11-310, 314, 316 | Sorter interlock |
| 11-325A,B,C,D,E,F,G | Sorter index |
| 11-352, 354, 356 | Sorter auto stapler interlocks |
| 11-365A,B,C,D,E | Sorter auto stapler bin |
| 11-370,371,372A,373A,373B,374 | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 11-385A,385B,390A,B,C,D,E,396A | Sorter auto stapler staple failure, staple home problem or tamper home problem |
| 301 | Fuser web must be replaced |
| 302 | Copy cartridge (drum unit) must be replaced |
| 501 | Tray 1 must be rebuilt |
| 502 | Tray 2 must be rebuilt |
| 503 | Tray 3 must be rebuilt |
| 504 | Tray 4 must be rebuilt |
| 505 | HCF must be rebuilt |
| 506 | Bypass must be rebuilt |
| 507 | Duplex unit must be rebuilt |
| 508 | Replace black developer |
| 509 | Replace red developer |
| 510 | Replace green developer |
| 512 | Replace brown developer |
| 513 | Copy cartridge (drum unit) will need replacing soon |
| 514 | Fuser web will need replacing soon |
| 515 | DADF belt should be replaced |
| 516 | DADF feed rollers should be replaced |
| 517 | Replace exposure lamp |
| 518 | Replace suction filter |
| 519 | Replace ozone filter |
| 520 | Replace optics filter |
| 521 | Replace particle filter |
| 522 | Replace upper fuser roller |
| 523 | Replace fuser pawls |
| 524 | Replace pressure roller |
| 525 | Replace pressure roller pawls |
| 900-905 | Key operator calls |
Xerox 5355
| Код ошибки | Описание |
|---|---|
| 01-01 | Frequency monitoring and zero cross problem |
| 01-02 | Interlock |
| 01-03 | AC power problem |
| 01-04 | Finisher interlock |
| 01-05 | 24v problem |
| 03-01 | Optics to main board communication problem |
| 03-02 | Software reset problem |
| 03-03 | Could be punched holes in the lead edge of the original |
| 03-04 | Software problem |
| 03-06 | Low battery |
| 03-07 | NVM not initialized or is missing or defective |
| 03-17 | Communication problem between main board and finisher board |
| 03-18 | Initializes one NVM counter to agree to others |
| 03-19 | All three NVM counter to agree with others |
| 03-20 | Main board/interface board problems |
| 03-21 | Problem with RIC NVM |
| 03-22 | RIC modem problem |
| 03-23 | RIC real time clock failure. |
| 03-25 | RIC NVM problem or not initialized |
| 03-27 | NVM problem |
| 03-28 | Watchdog software problem |
| 03-29 | Microprocessor crystal not at correct frequency |
| 03-30 | No software response from finisher after 20 seconds have elapsed |
| 06-01 | Lens did not reach 1.1 position |
| 06-02 | 1/2 rate scanner problem |
| 06-03 | Scan home problem |
| 06-04 | Scan home problem |
| 06-05 | Scan home problem |
| 06-06 | Scan encoder |
| 06-07 | Scan encoder |
| 06-08 | Scan drive boost |
| 06-09 | Scan encoder |
| 06-11 | Scan encoder pulse phases |
| 06-12 | Insufficient scan damping |
| 07-01 | Duplex tray not home during duplexing |
| 07-02 | Tray 2 not home when selected |
| 07-13 | Tray 2 height sensor problem |
| 07-15 | Tray 2 empty |
| 07-16 | Tray 1 door open |
| 07-18 | Tray 1 stack sensor |
| 07-22 | Tray 1 empty |
| 07-26 | Tray 1 bypass switch actuated too long |
| 07-27 | Tray 1 bypass switch deactuated too early |
| 07-30 | Paper in duplex |
| 07-31 | Paper in duplex |
| 07-32 | Duplex tray empty, when paper should be there |
| 08-10 | Paper did not reach tray 2 input tray sensor |
| 08-11 | Paper did not reach duplex input sensor |
| 08-12 | Paper did not reach tray 1 |
| 08-14 | Paper did not leave tray 2 input sensor quickly enough |
| 08-18 | Trail edge did not reach tray 2 input sensor quickly enough |
| 08-19 | Trail edge did not reach tray 1 input sensor quickly enough |
| 08-20 | Paper in duplex |
| 08-21 | Paper in tray 2 input |
| 08-22 | Paper in tray 2 or duplex at wrong time |
| 08-23 | Paper at tray 1 input at wrong time |
| 08-24 | Paper in tray 1 at wrong time |
| 08-28 | Upper and lower nips problem |
| 09-08 | Low toner condition |
| 09-12 | Drum signals are out of range |
| 09-13 | Unstable drum patch readings |
| 09-15 | Patch is too dark |
| 09-16 | Patch is too light |
| 09-17 | Open toner container access cover |
| 09-18 | Low toner level |
| 09-21 | Low toner sensor disconnected |
| 09-22 | Low toner condition, even after machine has been theoretically, adding toner |
| 10-02 | Low fuser temperature |
| 10-03 | High fuser temperature |
| 10-06 | Paper did not reach out put switch |
| 10-07 | Paper stayed on output switch |
| 10-10 | Paper did not reach decurler sensor |
| 10-11 | Paper did not reach decurler sensor |
| 10-12 | Paper on decurler sensor |
| 10-13 | Paper did not reach duplex entry sensor in time |
| 10-14 | Paper did not reach duplex entry sensor in time |
| 10-15 | Paper on entry sensor at wrong time |
| 10-17 | Fuser temperature is too high and fuser relay has deactuated |
| 12-01 | Paper at finisher input sensor |
| 12-02 | Paper did not reach finisher |
| 12-03 | Paper reached finisher too soon |
| 12-05 | Paper at stapler |
| 12-06 | Paper at stapler |
| 12-07 | Paper did not reach stapler |
| 12-08 | Paper did not reach stapler |
| 12-10 | Complied motor not working properly |
| 12-15 | Eject motor problem and/or eject encoder |
| 12-20 | Stacker motor problem |
| 12-21 | Stacker interlock |
| 12-22 | Stacker bottom sensor |
| 12-23 | Stacker bottom sensor |
| 12-24 | Stacker bottom sensor senses full |
| 12-25 | Stack height sensor |
| 12-26 | Stack height sensor |
| 12-27 | Stack height sensor |
| 12-30 | Offset home sensor |
| 12-31 | Offset home sensor |
| 12-32 | OCT switch |
| 12-35 | Eject nip carriage |
| 12-36 | Eject cam interlock |
| 12-37 | Eject nip carriage open timing |
| 12-38 | Eject cam interlock |
| 12-40 | Tamper motor |
| 12-41 | Tamper home problem |
| 12-42 | Tamper home sensor |
| 12-43 | Staple load sensor |
| 12-44 | Tamper home sensor |
| 12-45 | Tamper home sensor |
| 12-50 | Low on staples |
| 12-51 | Stapler home sensor |
| 12-52 | Stapler home sensor |
| 12-53 | Eject cam interlock |
| 33-37 | Too few documents |
| 55-01 | rdh interlock switch open during use |
| 55-04 | Paper on bypass sensor |
| 55-05 | Paper at vacuum timing sensor |
| 55-06 | Paper on output sensor |
| 55-10 | No paper reached S31 |
| 55-20 | Paper did not leave S31 at correct time |
| 55-24 | Set counter arm problem |
| 55-25 | Documents in input tray not detected |
| 55-27 | Lead edge did not reach S35 at correct time |
| 55-2955-30 | Trail edge did not reach S35 at correct time |
| 55-31 | S32, ADF registration sensor did not see paper at correct time |
| 55-32 | S32 did not see trail edge at correct time |
| 55-33 | S36 One too many documents |
| 55-36 | One too many documents |
| 55-39 | Hole count problem on document feeder belt |
| 55-40 | Document belt travel problem |
| 55-41 | Document belt mistracking or skewing |
| 55-45 | Paper at inverter sensor |
| 55-47 | Inverter sensor did not see paper lead edge at correct time |
| 55-49 | More than 50 sheets in input tray |
| 55-50 | Right side interlock |
| 55-51 | Left side interlock |
| 55-55 | Document on glass |
| 93-93 | NVM has to be initialized after new software installed |
Xerox XC520, 540, 560, 580
| Код ошибки | Описание |
|---|---|
| H2 | Fuser thermistor |
| H3 | Fuser temperature too high. Must be reset in diagnostics |
| H4 | Fuser temperature too low. Must be reset in diagnostics |
| L3 | Scan problem |
| L4 | Min motor drive problem |
| L8 | Exposure lamp not lightning or not enough light reaching auto exposure sensor |
| P | Paper did not feed |
Xerox 5622
| Code | Description |
|---|---|
| A1-1 to A1-32 | All indicate a paper path problem, etc. in the ADF |
| A2 | ADF exit problems |
| A3 | Irregular size documents |
| A5 | ADF interlock |
| A6 | ADF single sheet document reset |
| A7 | Platen interlock |
| A8 | ADF exit interlock |
| C1 | Tray 1 jam |
| C2 | Tray 2 jam |
| C3 | Tray 3 jam |
| C6-1, C6-2 | Jams related to duplex |
| C6-3 | Registration sensor, re tray 1 |
| C7-1, C7-2 | HCF feed problems |
| C7-3 | Tray 1 feed problem |
| C8 | Paper stays in tray or duplex or HCF |
| C9 | Bypass feed problem |
| E1-10 to E1-25 | Internal jam |
| E1-6 | Paper on registration sensor |
| E2 | Reset signal happened. Might read E-2 something else |
| E3-30 to E4-14 | Exit jam |
| E3-6 | Exit jam |
| E4-10 to E4-14 | Inverter sensor not actuated |
| E4-15 | Inverter sensor |
| E4-40 to E4-45 | Duplex entry sensor |
| E4-6 | Inverter sensor |
| E5 | Front door interlock |
| E6-1 | Tray 1 interlock |
| E6-2 | 2 tray or duplex interlock |
| E6-3 | HCF interlock |
| E7-2, E7-3 | Duplex interlock |
| E8-6 to E8-15 | Duplex entry sensor |
| F1-1 | Sorter entry sensor |
| F1-6 | Sorter exit sensor |
| F3 | Paper size not available for sort/stack |
| F5 | Sorter interlock |
| J1 | Add toner |
| J3 | Replace copy cartridge |
| J7 | Replace copy cartridge |
| J8-1 | Wrong copy cartridge installed |
| J8-2 | Copy cartridge EEPROM |
| L6 | Auditron or other counter problem |
| L8 | Platen glass temperature is too high |
| L9 | Communication problem between interimage erase/edge lamps and main board |
| U1-1 | Main motor drive problem |
| U2-1 to U2-4 | Scan home sensor |
| U3-1 | Lens sensor |
| U4-1 | Open fuser thermistor |
| U4-2 | Fuser did not warm up properly |
| U4-3 | Fuser temperature too high |
| U4-4 | Fuser problem. Staying on too long |
| U4-6 | High fuser temperature |
| U5-1 | Sorter bin home switch not activated |
| U5-2 | Sorter bin home switch stayed actuated |
| U5-3, U5-4 | Sorter bin home switch |
| U6-1 | ROM problem |
| U6-2 | RAM problem |
| U6-3 | Low battery |
| U6-4 | Incorrect value in NVM. Reinitialize main board with code 20-96 |
| U8-1 to U8-6 | Problem with exposure lamp, lamp sensor, lamp board |
BSD-ON:
BSD 10.1 — Fusing Heat Control
•
After the Main Lamp turned On during warm up, the Control Thermistor did not detect
READY temperature within the specified time.
•
After the Main Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the empty rotation started, the Control Thermistor did not detect the empty rotation
finishing temperature within the specified time.
•
After the Main Lamp turned On during printing, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during printing, the Control Thermistor did not detect a spe-
cific temperature within the specified time.
Initial Actions
•
Voltage Supply
•
Indoor Temperature
Procedure
NOTE: When this fault occurs, NVM location 744-005 is set to 1, 2, or 3, depending on the
fault. You must reset this location to 0 in order to clear the fault.
Check for paper on the Fuser. The Fuser has no paper wrapped round it.
Y
N
Remove the paper.
Check the installation of the Fuser Unit. The Fuser Unit is securely installed.
Y
N
Install the Fuser Unit securely.
Remove the Fuser Unit. Check the conductivity of the contact points of the Thermostat. The
contact points are connected.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Main Lamp between J621-6 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Main Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Sub Lamp between J621-2 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Sub Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Control (Center) Thermistor between J621-5 and J621-1
10.1). There is no open circuit in the Center STS and the resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
(PL
7.1).
A
Initial Issue
WorkCentre 5335 Family Service Documentation
A
Check the resistance of the Rear Thermistor between J621-7 and J621-3
resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
Check the wire between P/J411-B7 and J621-7 for an open circuit or a short circuit (
10.1). The wire between
short circuit.
Y
N
Repair the open circuit or short circuit.
Check the wire between
The wire between
Y
N
Repair the open circuit or short circuit.
Replace the Fuser Unit
If the problem persists, replace the MCU PWB
(BSD
07/2011
2-83
BUS Updated 12/2011
(PL
7.1).
P/J411
and
J621
is conducting without an open circuit or a
P/J414
and
P530
for an open circuit or a short circuit
P/J414
and
P530
conducts and if free of a short circuit.
(PL
7.1). If the problem persists, replace the AC Drive PWB
(PL
18.2).
(BSD
10.1). The
BSD
(BSD
10.1).
(PL
18.2)
Status Indicator RAPs
010-338
Коды неисправностей
При сбое во время печати или неисправности аппарата на экран выводится код
неисправности. Если на экране отображается код неисправности, которого нет в
таблице ниже, или неисправность не удается устранить, выполнив указанные далее
действия, обратитесь в сервисный центр Xerox. При отображении кода
неисправности сбрасываются все данные печати на аппарате, а также данные в
его встроенной памяти.
Рекомендуемое решение
Вероятная причина
Код неисправности
Откройте передние дверцы и
убедитесь, что дверца
фьюзера закрыта.
Выключите и снова включите
аппарат.
Выдвижная секция фьюзера
открыта
010 300
Выключите и снова включите
аппарат.
Если неисправность
устранить не удается,
обратитесь в сервисный
центр.
Ошибки скорости ремня
фьюзера
010 310, 010 311, 010 312,
010 313, 010 314, 010 315,
010 316, 010 317, 010 318,
010 319, 010 321, 010 323,
010 324, 010 325, 010 326,
010 327, 010 328, 010 333,
010 334, 010 335, 010 336,
010 337, 010 338, 010 341,
010 342, 010 343, 010 344,
010 347, 010 348, 010 349,
010 350, 010 351, 010 352,
010 353, 010 354, 010 355,
010 356, 010 357, 010 369,
010 370, 010 371, 010 374,
010 379, 010 380, 010 386,
010 387, 010 389
Выключите и снова включите
аппарат.
Если неисправность
устранить не удается,
обратитесь в сервисный
центр.
Ошибка температуры
фьюзера или фьюзер
отключен
010 360, 010 401
10-25
Печатная машина Xerox
®
Color 800/1000
Руководство пользователя
Устранение неисправностей
Thanks: 0
Likes: 0
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-
09-18-2017
#1
Service Manager
1,000+ Posts
- Rep Power
- 45
Phaser 7100N with error 010-338 «fuser unit fail»
Customer called with error 010-338 on Phaser 7100n. Customer said he just changed fuser unit to get rid of error but still has 010-338.Any help is appreciated. Is there a reset procedure on this machine that is necessary
after fuser unit is changed. I asked cust. if sure it was a new unit and he said yes. Any advice is appreciated. I will check SM in meantime to see if I see anything though I thought I saw this was a fuser unit fail error but
did not see a service mode reset procedure for this. Frank/ActionPhotocopy
-
09-18-2017
#2
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Nothing to do with the fuser.
Check for toner low or empty
-
09-18-2017
#3
Service Manager
1,000+ Posts
- Rep Power
- 45
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Hi Adi . Thank you for your info. It is a little confusing because the Phaser 7100 service manual on page 2-83 states that error 010-338 is a Fuser Unit On Time Fail Error.
Originally the customer called and said he had been using the machine although there was a lot of toner spillage but machine was working. Then change toner cartridge(BLack) message.
After customer changed cartridge he got the 010-338 error. I told him to make sure it was OEM before calling for service. he bought OEM and still had error. I saw info in service manual and told customer
he would probably need fuser unit. He ordered it himself from amazon.com and called this morning to say he still had error. As I am writing this customer just called to say he is out of office but thinks error
has disappeared as machine is asking for loading of paper. He will call tomorrow. Frank
-
09-18-2017
#4
Re: Phaser 7100N with error 010-338 «fuser unit fail»
It is machine software glitch.
Was ( or is ) technical bulletin about this on Eureka.
-
09-18-2017
#5
Service Manager
1,000+ Posts
- Rep Power
- 45
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Customer supposedly changed black toner for oem. Anyway he will call me tomorrow to let me know if working now
-
09-21-2017
#6
Service Manager
1,000+ Posts
- Rep Power
- 45
Re: Phaser 7100N with error 010-338 «fuser unit fail»
customer says machine is now working
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Содержание
- Fault Codes 058-310 to 058-313, 059-326, 010-333 to 010-335, and 010-338, 010-339: Fuser Thermal Error
- Materials required:
- Step 1: Power the Printer Off then On
- Step 2: Replace the Fuser and Reset the Counter
- Коды неисправностей, Коды неисправностей -25 – Инструкция по эксплуатации Xerox Color 800-1000 Digital Press with Xerox FreeFlow Print Server 800DCP-7119
- Страница 135
- Коды ошибок и неисправностей (Error Code) на Xerox DC 240/ 250/ 242/ 252/ 260
- Коды ошибок и неисправностей (Error Code) на Xerox DC 240/ 250/ 242/ 252/ 260
Fault Codes 058-310 to 058-313, 059-326, 010-333 to 010-335, and 010-338, 010-339: Fuser Thermal Error
Product support for: VersaLink C400 / C405 Family, VersaLink C400, VersaLink C405
Article Id: 2041163 | Published: 06/17/2019
Materials required:
- Cloth to wipe hands
- New Fuser Cartridge
Step 1: Power the Printer Off then On
CAUTION: Do not plug or unplug the power cord while the printer is powered on.
NOTE: The images in this procedure are for demonstration purposes only and may not specifically match your printer model; colors, icons, and other minor differences may exist.
- At the printer control panel, press the Power/Wake button.
- Touch Power Off.
- If the printer does not respond to a single press of the Power/Wake button, then press and hold the button for 5 seconds. A Please Wait message appears as the printer powers down.
- After 10 seconds, the touch screen goes dark and the Power/Wake button flashes until the printer powers down. To power on the printer, press the Power/Wake button.
Step 2: Replace the Fuser and Reset the Counter
CAUTION: Wait at least 40 minutes for the Fuser to cool down before attempting this procedure. The Fuser and surrounding area may become hot during operation. To avoid injury, be careful while working in this area.
Unplug the power cord from the back of the printer and the ethernet cable, if attached.
Place the old Fuser aside for recycling.
IMPORTANT: Place any suspected defective cartridge that is removed from the printer in protective wrapping/packaging material for situations where it may still be a functioning cartridge. If you do not have the original packaging material, use the packaging from the new cartridge.
Remove the new Fuser from the packaging.
Line up the knobs on either side of the new Fuser with the slots in the printer, and then push the Fuser into the printer until the Fuser clicks into place.
Источник
Коды неисправностей, Коды неисправностей -25 – Инструкция по эксплуатации Xerox Color 800-1000 Digital Press with Xerox FreeFlow Print Server 800DCP-7119
Страница 135
При сбое во время печати или неисправности аппарата на экран выводится код
неисправности. Если на экране отображается код неисправности, которого нет в
таблице ниже, или неисправность не удается устранить, выполнив указанные далее
действия, обратитесь в сервисный центр Xerox. При отображении кода
неисправности сбрасываются все данные печати на аппарате, а также данные в
его встроенной памяти.
Откройте передние дверцы и
убедитесь, что дверца
фьюзера закрыта.
Выключите и снова включите
аппарат.
Выдвижная секция фьюзера
открыта
Выключите и снова включите
аппарат.
Если неисправность
устранить не удается,
обратитесь в сервисный
центр.
Ошибки скорости ремня
фьюзера
010 310, 010 311, 010 312,
010 313, 010 314, 010 315,
010 316, 010 317, 010 318,
010 319, 010 321, 010 323,
010 324, 010 325, 010 326,
010 327, 010 328, 010 333,
010 334, 010 335, 010 336,
010 337, 010 338, 010 341,
010 342, 010 343, 010 344,
010 347, 010 348, 010 349,
010 350, 010 351, 010 352,
010 353, 010 354, 010 355,
010 356, 010 357, 010 369,
010 370, 010 371, 010 374,
010 379, 010 380, 010 386,
010 387, 010 389
Выключите и снова включите
аппарат.
Если неисправность
устранить не удается,
обратитесь в сервисный
центр.
Ошибка температуры
фьюзера или фьюзер
отключен
Источник
Коды ошибок и неисправностей (Error Code) на Xerox DC 240/ 250/ 242/ 252/ 260
Коды ошибок и неисправностей (Error Code) на Xerox DC 240/ 250/ 242/ 252/ 260
Во время работы с аппаратами DocuColor DC 240/ 250/ 242/ 252/ 260 и WorkCentre WC 7655/ 7665/ 7675/ 7755/ 7765/ 7775 могут возникать проблемы, связанные с неисправностями «железа» или ПО. И если расходные материалы можно просто заменить, то с «мозгами» нужно разбираться. Поэтому, для экономии времени и удобства, ниже представлены возможные коды ошибок (FAULT ERROR CODE), которые показывают Xerox при неисправности, и их значение:
002-770 ERROR — RAP Insufficient HDD capacity while processing the job template within a job.
003-318 ERROR — RAP IIT software failure.
003-319 ERROR — RAP IIT Video Driver Detection Fail.
003-320 ERROR — RAP IIT-ESS Communication Fail 1.
003-321 ERROR — RAP IIT-ESS Communication Fail 2.
003-322 ERROR — RAP IIT-ESS Communication Fail 3.
003-323 ERROR — RAP IIT-ESS Communication Fail 4.
003-324 ERROR — RAP IIT-ESS Communication Fail 5.
003-325 ERROR — RAP IIT-ESS Communication Fail 6.
003-326 ERROR — RAP IIT-ESS Communication Fail 7.
003-327 ERROR — RAP IIT-ESS Communication Fail 8.
003-328 ERROR — RAP IIT-ESS Communication Fail 9.
003-329 ERROR — RAP IIT-ESS Communication Fail 10.
003-330 ERROR — RAP IIT-ESS Communication Fail 11.
003-331 ERROR — RAP IIT-ESS Communication Fail 12.
003-332 ERROR — RAP IIT-ESS Communication Fail 13.
003-333 ERROR — RAP IIT-ESS Communication Fail 14.
003-334 ERROR — RAP IIT-ESS Communication Fail 15.
003-335 ERROR — RAP IIT-ESS Communication Fail 16.
003-336 ERROR — RAP IIT-ESS Communication Fail 17.
003-337 ERROR — RAP IIT-ESS Communication Fail 18.
003-338 ERROR — RAP IIT-ESS Communication Fail 19.
003-339 ERROR — RAP IIT-ESS Communication Fail 20.
003-340 ERROR — RAP IIT-ESS Communication Fail 21.
003-341 ERROR — RAP IIT-ESS Communication Fail 22.
003-342 ERROR — RAP IIT-ESS Communication Fail 23.
003-343 ERROR — RAP IIT-ESS Communication Fail 24.
003-344 ERROR — RAP Power on hotline failure.
003-345 ERROR — RAP X PIO Unmatch Fail 1.
003-346 ERROR — RAP X PIO Unmatch Fail 2.
003-750 ERROR — RAP Book Duplex-Insufficient Docs.
003-751 ERROR — RAP Under PANTHER Capacity (Scan).
003-752 ERROR — RAP This status code is displayed if 600dpi cannot be scanned (DADF).
003-753 ERROR — RAP This status code is displayed if over 300dpi cannot be scanned (DADF).
003-754 ERROR — RAP S2X Recoverable Error.
003-755 ERROR — RAP S2X Command Error.
003-757 ERROR — RAP This status code is displayed if over 400dpi cannot be scanned (DADF).
003-760 ERROR — RAP Scan Settings Error.
003-761 ERROR — RAP Incorrect Paper Tray Size.
003-763 ERROR — RAP Adjustment Chart Not Found.
003-764 ERROR — RAP Adjustment Chart Not Found.
003-780 ERROR — RAP Scan Image Compression Error.
003-795 ERROR — RAP AMS Limit Error.
003-940 ERROR — RAP DAM Memory is insufficient.
003-942 ERROR — RAP Document Size Error.
003-944 ERROR — RAP Image Repeat Count Fail.
003-946 ERROR — RAP Copy Vertical/Horizontal Difference (APS).
003-947 ERROR — RAP Replaced Original Count Error.
003-948 ERROR — RAP Replaced Original Mismatch.
003-952 ERROR — RAP Return Documents Color mismatch.
003-955 ERROR — RAP Documents Size Exchange Error.
003-956 ERROR — RAP Documents Size Unknown Error.
003-963 ERROR — RAP No APS Object Tray.
003-965 ERROR — RAP ATS/APS No Paper. There is no paper in the trays that can be selected with APS.
003-966 ERROR — RAP AATS/APS No Destination Error.
003-968 ERROR — RAP Punch Position Error.
003-969 ERROR — RAP Punch Size Error.
003-972 ERROR — RAP Maximum Stored Page Over Flow.
003-973 ERROR — RAP Every Direction Difference.
003-974 ERROR — RAP Next Original Specification.
003-977 ERROR — RAP Document Miss Match (Multi Scan).
003-978 ERROR — RAP Color Document Mismatch (Multi Scan).
003-980 ERROR — RAP Staple Position Error.
003-981 ERROR — RAP Staple Size Error.
003-982 ERROR — RAP IITsc HDD Access Error.
005-121 ERROR — RAP DADF Feed Sensor ON Jam.
005-122 ERROR — RAP DADF Simplex/Side 1 Pre Reg Sensor ON Jam.
005-123 ERROR — RAP DADF Simplex/Side 1 Reg Sensor ON Jam.
005-124 ERROR — RAP DADF Lead Reg Sensor ON Jam.
005-125 ERROR — RAP DADF Reg Sensor OFF Jam.
005-126 ERROR — RAP DADF Out Sensor ON Jam.
005-127 ERROR — RAP DADF Out Sensor OFF Jam.
005-128 ERROR — RAP DADF Exit Sensor 1 ON Jam (Simplex Mode).
005-129 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Simplex Mode).
005-130 ERROR — RAP DADF Invert Sensor ON Jam (Duplex Mode).
005-131 ERROR — RAP DADF Invert Sensor On Jam (Inverting).
005-132 ERROR — RAP DADF Invert SNR on Jam 2.
005-133 ERROR — RAP DADF Invert Sensor OFF Jam.
005-134 ERROR — RAP DADF Invert SNR off Jam (Inv).
005-135 ERROR — RAP DADF Pre Reg Sensor ON Jam (Invert).
005-136 ERROR — ERROR — RAP DADF Reg Sensor ON Jam (Invert).
005-137 ERROR — RAP DADF Exit Sensor 2 ON Jam.
005-138 ERROR — RAP DADF Exit Sensor 1 ON Jam.
005-139 ERROR — RAP DADF Invert SNR off Jam.
005-141 ERROR — RAP DADF Feed Sensor OFF Jam.
005-142 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Duplex Mode).
005-143 ERROR — RAP DADF Exit Sensor 2 OFF Jam.
005-144 ERROR — RAP DADF Too First Pre Reg Sensor ON Jam.
005-145 ERROR — RAP DADF Reg Sensor Off Jam (Invert).
005-146 ERROR — RAP DADF Pre Reg Sensor Off Jam.
005-147 ERROR — RAP DADF Pre Reg Sensor Off Jam (Invert).
005-150 ERROR — RAP DADF Feed Sensor OFF Jam (Perforated Original Mode).
005-151 ERROR — RAP DADF Pre Reg Sensor OFF Jam (Perforated Original Mode).
005-152 ERROR — RAP DADF Reg Sensor OFF Jam (Perforated Original Mode).
005-153 ERROR — RAP DADF Reg Sensor OFF Jam (Perforated Original Mode).
005-154 ERROR — RAP DADF Out Sensor OFF Jam (Perforated Original Mode).
005-155 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Perforated Original Mode) (Simplex).
005-156 ERROR — RAP DADF Exit Sensor 1 OFF Jam (Perforated Original Mode) (Duplex).
005-157 ERROR — RAP DADF Invert Sensor OFF Jam (Perforated Original Mode).
005-158 ERROR — RAP DADF Exit Sensor 2 OFF Jam (Perforated Original Mode).
005-160 ERROR — RAP DADF Tray Lift Up Fail (Document Set) (Within Job).
005-190 ERROR — RAP DADF Feed Motor Logic Jam.
005-194 ERROR — RAP Size Mismatch Jam on Slow Scan Mix Size.
005-195 ERROR — RAP Size Mismatch Jam on No Mix Size.
005-196 ERROR — RAP Size Mismatch Jam on No Mix Size.
005-197 ERROR — RAP Prohibit Combine Size Jam.
005-198 ERROR — RAP Too Short Size Jam.
005-199 ERROR — RAP Too Long Size Jam.
005-275 ERROR — RAP DADF RAM Fail.
005-280 ERROR — RAP DADF EEPROM Fail.
005-282 ERROR — RAP DADF Tray Lift Up Fail (No Document).
005-283 ERROR — RAP DADF Stack Height Sensor Logic Fail.
005-284 ERROR — RAP DADF APS Sensor Logic Fail.
005-285 ERROR — RAP DADF Nudger Lift Up Fail.
005-286 ERROR — RAP DADF Feed Out Sensor Fail.
005-303 ERROR — RAP DADF Tray Interlock is open.
005-304 ERROR — RAP Platen Interlock Open.
005-305 ERROR — RAP DADF Feeder Cover Interlock Open (Run).
005-306 ERROR — RAP DADF Tray Interlock Open (Run).
005-308 ERROR — RAP The DADF L/H Cover Interlock is open.
005-309 ERROR — RAP DADF L/H Cover Interlock Open (Run).
005-906 ERROR — RAP DADF Feed Sensor Static Jam.
005-907 ERROR — RAP DADF Pre Reg Sensor Static Jam.
005-908 ERROR — RAP DADF Reg Sensor Static Jam.
005-909 ERROR — RAP DADF Lead Reg Sensor Static Jam..
005-910 ERROR — RAP DADF Out Sensor Static Jam.
005-911 ERROR — RAP DADF Exit Sensor 1 Static Jam.
005-912 ERROR — RAP DADF Exit Sensor 2 Static Jam.
005-913 ERROR — RAP DADF Invert Sensor Static Jam.
005-914 ERROR — RAP DADF No. 1/2/3 APS Sensor Static Jam.
005-915 ERROR — RAP DADF No. 1 APS Sensor Static Jam.
005-916 ERROR — RAP DADF No. 2 APS Sensor Static Jam.
005-917 ERROR — RAP DADF No. 3 APS Sensor Static Jam.
005-918 ERROR — RAP DADF Invert Sensor 2 Static Jam.
005-919 ERROR — RAP DADF Tray Lift Up Fail (Document Set).
005-940 ERROR — RAP DADF No Original Fail.
005-941 ERROR — RAP DADF Not Enough Document.
005-942 ERROR — RAP DADF Tray Stack Over Fail.
010-311 ERROR — RAP Fuser Heat Roll STS-1 Disconnection Fail. It was detected that fuser heat roll STS-1 disconnected.
010-319 ERROR — RAP Fuser NC Sensor Differential Amp Fail.
010-320 ERROR — RAP Heat Roll Over Heat Fail.
010-321 ERROR — RAP Fuser Nip Fail.
010-322 ERROR — RAP Fuser NC Center Sensor Disconnection Fail. (Fuser Temperature Sensor Fail).
010-323 ERROR — RAP Fuser Rear Sensor Disconnection Fail. (Fuser Temperature Sensor Fail).
010-324 ERROR — RAP Fuser NVM Fail.
010-326 ERROR — RAP Wait Heat Roll Fuser On Time Fail.
010-327 ERROR — RAP Standby Heat Roll Fuser On Time Fail.
010-330 ERROR — RAP Fuser Motor Fail.
010-420 ERROR — RAP Fuser Assembly Life Near End.
010-421 ERROR — RAP Fuser Assembly Life End.
012-112 ERROR — RAP Finisher Interface Entrance Sensor ON.
012-113 ERROR — RAP Booklet In Sensor ON Jam.
012-114 ERROR — RAP Booklet In Sensor OFF Jam.
012-115 ERROR — RAP Booklet Folder Roll Exit Sensor ON Jam.
012-125 ERROR — RAP Gate Sensor ON JAM: Finisher.
012-132 ERROR — RAP Finisher Transport Entrance Sensor ON Jam (Long).
012-142 ERROR — RAP Buffer Path Sensor ON Jam A.
012-151 ERROR — RAP Compile Exit Sensor OFF Jam.
012-152 ERROR — RAP Compile Exit Sensor ON Jam A.
012-161 ERROR — RAP Set Eject Jam.
012-162 ERROR — RAP Finisher Interface EXIT. Sensor ON Jam.
012-171 ERROR — RAP Top Tray Exit Sensor ON Jam A.
012-172 ERROR — RAP Top Tray Exit Sensor OFF Jam A.
012-180 ERROR — RAP Booklet Folder Roll Exit Sensor OFF Jam.
012-211 ERROR — RAP Stacker Tray Fail.
012-212 ERROR — RAP Stacker Tray Upper Limit Fail.
012-213 ERROR — RAP Stacker Tray Lower Limit Fail.
012-221 ERROR — RAP Tamper Home Sensor ON Fail.
012-223 ERROR — RAP Tamper Home Sensor OFF Fail.
012-224 ERROR — RAP Rear Tamper Home Sensor OFF Fail.
012-225 ERROR — RAP Booklet Tamper F Home Sensor ON Fail.
012-226 ERROR — RAP Booklet Tamper F Home Sensor OFF Fail.
012-227 ERROR — RAP Booklet End Guide Home Sensor OFF Fail.
012-228 ERROR — RAP Booklet End Guide Home Sensor ON Fail.
012-229 ERROR — RAP Booklet Tamper R Home Sensor ON Fail.
012-230 ERROR — RAP Booklet Tamper R Home Sensor OFF Fail.
012-243 ERROR — RAP Booklet Knife Home Sensor ON Fail.
012-246 ERROR — RAP Booklet Stapler Fail.
012-247 ERROR — RAP Side Regi Sensor OFF Fail.
012-260 ERROR — RAP Eject Clamp Up Sensor ON Fail.
012-261 ERROR — RAP Booklet Knife Folding SNR Fail.
012-263 ERROR — RAP Finisher Rear Tamper Home Sensor ON.
012-264 ERROR — RAP Booklet Drawer Broken Fail.
012-265 ERROR — RAP Booklet Knife Home Sensor OFF Fail.
012-266 ERROR — RAP Booklet Compiler No Paper Sensor Fail.
012-270 ERROR — RAP Top Offset Home Sensor ON Fail: Finisher.
012-271 ERROR — RAP Top Offset Home Sensor OFF Fail: Finisher.
012-282 ERROR — RAP Eject Clamp Up Sensor OFF Fail.
012-283 ERROR — RAP Finisher Set Clamp Home Sensor ON Fail.
012-284 ERROR — RAP Finisher Set Clamp Home Sensor OFF Fail.
012-291 ERROR — RAP Stapler Fail.
012-295 ERROR — RAP Finisher Stapler Move Sensor On Fail.
012-296 ERROR — RAP Finisher Stapler Move Sensor OFF Fail.
012-300 ERROR — RAP Finisher Eject Cover Open (Compiler Cover).
012-302 ERROR — RAP Finisher Front Door Interlock Open.
012-307 ERROR — RAP Booklet Drawer Set Fail.
012-320 ERROR — RAP Punch Home Sensor ON Fail.
012-321 ERROR — RAP Punch Home Sensor OFF Fail.
012-322 ERROR — RAP Puncher Move Home Sensor OFF Fail.
012-323 ERROR — RAP Puncher Move Home Sensor On Fail.
012-325 ERROR — RAP Side Regi Home Sensor On Fail.
012-330 ERROR — RAP Decurler Cam Home Sensor OFF Fail.
012-332 ERROR — RAP Decurler Cam Home Sensor ON Fail.
012-334 ERROR — RAP Download Mode Fail.
012-335 ERROR — RAP Booklet Sub CPU Communication Fail.
012-900 ERROR — RAP Buffer Path Sensor Static Jam.
012-901 ERROR — RAP Finisher Paper Remains at H-Transport Entrance.
012-902 ERROR — RAP Finisher Paper Remains H-Transport Exit.
012-903 ERROR — RAP Compile Exit Sensor Static Jam.
012-905 ERROR — RAP Compile Tray No Paper Sensor Static Jam.
012-907 ERROR — RAP Top Tray Exit Sensor Static Jam.
012-920 ERROR — RAP Gate Sensor static JAM (to Top Tray) A: Finisher.
012-932 ERROR — RAP Gate SNR static JAM (to Stacker Tray) A.
012-934 ERROR — RAP Gate SNR static JAM (to Stacker Tray) C.
012-935 ERROR — RAP Finisher Paper Remains at Transport Entrance Sensor.
012-936 ERROR — RAP Paper Remain at Booklet In SNR A.
012-949 ERROR — RAP Finisher Punch DustBox Miss Set.
013-902 ERROR — RAP Booklet Compile No Paper Sensor Static Jam.
013-903 ERROR — RAP Booklet Folder Roll Exit Sensor Static Jam.
016-210 ERROR — RAP Software Option Fail (HDD Not Exist).
016-211 ERROR — RAP Software Option Fail (System Memory Low Volume).
016-212 ERROR — RAP SW Option Fail (Page Memory Low).
016-213 ERROR — RAP SW Option Fail (Printer CARD Not Exist).
016-215 ERROR — RAP SW Option Fail (JPEG Board Not Exist).
016-216 ERROR — RAP SW Option Fail (Ext Memory Not Exist).
016-217 ERROR — RAP SW Option Fail (Controller ROM not Printer kit).
016-218 ERROR — RAP Because PS Kit is not installed, XDOD functions cannot be fulfilled.
016-219 ERROR — RAP License is required (Printer Kit).
016-220 ERROR — RAP S2X Unrecoverable Error.
016-221 ERROR — RAP S2X Communication Error.
016-222 ERROR — RAP S2X Self-Diag Error.
016-223 ERROR — RAP SS2X SDRAM Error.
016-224 ERROR — RAP S2X PCI Reg Error.
016-225 ERROR — RAP S2X ROM CheckSum Error.
016-226 ERROR — RAP S2X IIT Connection Error.
016-227 ERROR — RAP S2X DDR Error.
016-228 ERROR — RAP S2X Image Processing Error.
016-229 ERROR — RAP SW Option Fail (FCW-UI Not Exist).
016-311 ERROR — RAP The scanner was not detected.
016-315 ERROR — RAP NIIT Interface Fail.
016-316 ERROR — RAP Page Memory Not Detected.
016-317 ERROR — RAP Page Memory Broken-Standard.
016-318 ERROR — RAP Page Memory Broken-Option.
016-320 ERROR — RAP A fatal error with doc conversion software was detected.
016-322 ERROR — RAP JBA Account Full.
016-450 ERROR — RAP SMB Host Name Duplicated.
016-454 ERROR — RAP DNS Renewal Failure of Dynamic.
016-455 ERROR — RAP SNTP Server Time Out.
016-456 ERROR — RAP SNTP Time Asynchronous.
016-503 ERROR — RAP SMTP Server Address Resolution Fail.
016-504 ERROR — RAP POP Server Address Resolution Fail.
016-505 ERROR — RAP POP Authentication Fail.
016-600 ERROR — RAP KO Authentication Locked.
016-601 ERROR — RAP Illegal Access Detection.
016-647 ERROR — RAP With APS selected or with APS set up, there were no trays loaded with paper sizes for Auto Paper Selection.
016-648 ERROR — RAP Job with Booklet selected was discontinued because it had a cover with an image, a divider, or a blank page.
016-701 ERROR — RAP Out of ART EX Memory.
016-702 ERROR — RAP Out of Page Buffer.
016-703 ERROR — RAP Email to Invalid Box.
016-704 ERROR — RAP Mailbox is Full.
016-705 ERROR — RAP Secure Print Fail.
016-706 ERROR — RAP Max. User Number Exceeded.
016-707 ERROR — RAP Sample Print Fail.
016-708 ERROR — RAP HD Full by Annotation/Watermark Image.
016-709 ERROR — RAP ART EX Command Error.
016-710 ERROR — RAP Delayed Print Fail.
016-711 ERROR — RAP Tried to send data whose size is over the system data upper limit.
016-712 ERROR — RAP Under PANTHER Capacity (I-Formatter).
016-713 ERROR — RAP Security Box Password Error.
016-714 ERROR — RAP Security Box is not Enabled.
016-716 ERROR — RAP TIFF Data Overflow.
016-718 ERROR — RAP Out of PCL6 Memory.
016-719 ERROR — RAP Out of PCL Memory.
016-720 ERROR — RAP PCL Command Error.
016-721 ERROR — RAP Other Error.
016-722 ERROR — RAP Job Cancel by Staple Position NG.
016-723 ERROR — RAP Job Cancel by Punch Position NG.
016-724 ERROR — RAP Complex Position Error of Staple and Punch.
016-726 ERROR — RAP PDL Auto Switch Fail.
016-728 ERROR — RAP Unsupported TIFF Data.
016-729 ERROR — RAP TIFF Data Size too Big.
016-730 ERROR — RAP Unsupported ART Command.
016-731 ERROR — RAP Invalid TIFF Data.
016-732 ERROR — RAP Form Not Registered.
016-733 ERROR — RAP Destination Address Resolution Error.
016-734 ERROR — RAP Simple Transmission report invocation error.
016-735 ERROR — RAP Updating Job Template.
016-736 ERROR — RAP Remote directory lock error. Lock directory creation failed.
016-737 ERROR — RAP Remote lock directory remove error.
016-738 ERROR — RAP PS Booklet Print Output Paper Size is illegal.
016-739 ERROR — RAP Mismatch between PS Booklet Doc and Output Paper.
016-740 ERROR — RAP PS Booklet Output Tray is incorrect.
016-746 ERROR — RAP Unsupported PDF File.
016-748 ERROR — RAP HD Full.
016-749 ERROR — RAP JCL Syntax Error.
016-751 ERROR — RAP PDF Error.
016-752 ERROR — RAP PDF Short of Memory.
016-753 ERROR — RAP PDF Password Mismatched.
016-754 ERROR — RAP PDF LZW Not Installed.
016-755 ERROR — RAP PDF Print Prohibited.
016-756 ERROR — RAP Auditron-Prohibit Service.
016-757 ERROR — RAP Auditron-Invalid User.
016-758 ERROR — RAP Auditron-Disabled Function.
016-759 ERROR — RAP Auditron-Reached Limit.
016-760 ERROR — RAP PS Decompose Failure.
016-761 ERROR — RAP FIFO Empty.
016-762 ERROR — RAP Print LANG Not Installed.
016-764 ERROR — RAP SMTP Server Connect Error.
016-765 ERROR — RAP SMTP Server HD Full.
016-766 ERROR — RAP SMTP Server File System Error.
016-767 ERROR — RAP Invalid E-mail Address.
016-768 ERROR — RAP Invalid Sender Address.
016-769 ERROR — RAP SMTP Server Unsupported DSN.
016-771 ERROR — RAP Scan Data Repository ERR.
016-772 ERROR — RAP Scan Data Repository ERR.
016-773 ERROR — RAP Invalid IP Address.
016-774 ERROR — RAP HD Full-Compression Convert.
016-775 ERROR — RAP HD Full-Image Convert.
016-776 ERROR — RAP Image Convert ERR.
016-777 ERROR — RAP HD Access ERR-Image Convert.
016-778 ERROR — RAP HD Full-Scan Image Convert.
016-779 ERROR — RAP Scan Image Conversion Error.
016-780 ERROR — RAP HD Access ERR-Image Convert.
016-781 ERROR — RAP Scan Server Connect ERR.
016-782 ERROR — RAP Scan Server Login ERR.
016-783 ERROR — RAP Invalid Server Path.
016-784 ERROR — RAP Server Write ERR.
016-785 ERROR — RAP Server HD Full.
016-786 ERROR — RAP HD Full-Scan Write ERR.
016-787 ERROR — RAP Invalid Server IP ADD.
016-788 ERROR — RAP Retrieve to Browser Failed.
016-789 ERROR — RAP HD Full-Job Memory.
016-791 ERROR — RAP File Retrieve Fail.
016-792 ERROR — RAP Specified Job Not Found.
016-793 ERROR — RAP MF I/O HD Full.
016-794 ERROR — RAP Media Reader: Media No Insert.
016-795 ERROR — RAP Media Reader: Format Error.
016-796 ERROR — RAP Document insert operation error.
016-797 ERROR — RAP Media Reader: Image File Read Error.
016-798 ERROR — RAP No Trust Marking Option.
016-799 ERROR — RAP Print Instruction Fail.
016-940 ERROR — RAP With Duplex Output selected, a size difference between side 1 and side 2 was detected.
016-941 ERROR — RAP With Booklet selected, mixed-in-size/orientation pages with images were detected.
016-942 ERROR — RAP After a duplexed page was deleted, a size difference between side 1 and side 2 was detected.
016-943 ERROR — RAP After a document or divider was inserted, a size difference between side 1 and side 2 was detected.
016-944 ERROR — RAP Documents were merged, including the cover with an image, or a document with a divider.
016-945 ERROR — RAP A document unavailable for duplex print was inserted after a document available for Duplex was inserted.
016-946 ERROR — RAP A document or a divider was inserted after the cover or divider page.
016-949 ERROR — RAP The user inserted a documnet different in size/orientation from the page to be processed.
016-981 ERROR — RAP A failure in access to HDD.
016-982 ERROR — RAP HDD Access Error 2.
016-985 ERROR — RAP Data Size Over Flow (Scan to Email).
024-340 ERROR — RAP IOT-ESS Communication Failure 1.
024-341 ERROR — RAP IOT-ESS Communication Failure 2.
024-342 ERROR — RAP IOT-ESS Communication Failure 3.
024-343 ERROR — RAP IOT-ESS Communication Failure 4.
024-345 ERROR — RAP IOT-ESS Communication Failure 5.
024-346 ERROR — RAP IOT-ESS Communication Failure 6.
024-347 ERROR — RAP IOT-ESS Communication Failure 7.
024-348 ERROR — RAP IOT-ESS Communication Failure 8.
024-349 ERROR — RAP IOT-ESS Communication Failure 9.
024-350 ERROR — RAP IOT-ESS Communication Failure 10.
024-351 ERROR — RAP IOT-ESS Communication Failure 11.
024-352 ERROR — RAP IOT-ESS Communication Failure 12.
024-353 ERROR — RAP IOT-ESS Communication Failure 13.
024-354 ERROR — RAP IOT-ESS Communication Failure 14.
024-355 ERROR — RAP IOT-ESS Communication Failure 15.
024-356 ERROR — RAP IOT-ESS Communication Failure 16.
024-357 ERROR — RAP IOT-ESS Communication Failure 17.
024-358 ERROR — RAP IOT-ESS Communication Failure 18.
024-359 ERROR — RAP IOT-ESS Communication Failure 19.
024-360 ERROR — RAP IOT-ESS Initialization Failure.
024-361 ERROR — RAP Invalid IOT PaperSizeGroup Information.
024-362 ERROR — RAP Page Sync Illegal Start.
024-363 ERROR — RAP Page Sync Illegal Stop.
024-364 ERROR — RAP DMA Transfer Failure.
024-365 ERROR — RAP Overflow on the Loop Back Write.
024-366 ERROR — RAP JBIG Library Other Failure.
024-367 ERROR — RAP Decompress Other Failure.
024-368 ERROR — RAP PCI Error.
024-370 ERROR — RAP Marker Code Detect Failure.
024-371 ERROR — RAP IOT-ESS Communication Failure 21.
024-372 ERROR — RAP IOT-ESS Communication Failure 22.
024-373 ERROR — RAP IOT-ESS Communication Failure 23.
024-374 ERROR — RAP Regi Con PLL Parameter Failure.
024-375 ERROR — RAP IOT-ESS Communication Failure 24.
024-600 ERROR — RAP Billing master counter repair.
024-601 ERROR — RAP Billing backup counter #1 repair.
024-602 ERROR — RAP Billing backup counter #2 repair.
024-603 ERROR — RAP SWKey master counter repair.
024-604 ERROR — RAP SWKey backup counter #1 repair.
024-605 ERROR — RAP SWKey backup counter #2 repair.
024-606 ERROR — RAP Production Number/Serial Number Failure.
024-746 ERROR — RAP Selected Paper Tray Parameter Mismatch.
024-747 ERROR — RAP Print Instruction Failure.
024-910 ERROR — RAP Tray 1 Size Mismatch.
024-911 ERROR — RAP Tray 2 Size Mismatch.
024-912 ERROR — RAP Tray 3 Size Mismatch.
024-913 ERROR — RAP Tray 4 Size Mismatch.
024-914 ERROR — RAP Tray 6 Size Mismatch.
024-915 ERROR — RAP Tray 7 Size Mismatch.
024-917 ERROR — RAP Stacker Tray Staple Set Over Count.
024-919 ERROR — RAP Face UP Tray Close.
024-920 ERROR — RAP Face Down Tray 1 Paper FULL.
024-922 ERROR — RAP Face Down Tray 2 Paper FULL.
024-923 ERROR — RAP Operation Yellow Toner Empty.
024-924 ERROR — RAP Operation Magenta Toner Empty.
024-925 ERROR — RAP Operation Cyan Toner Empty.
024-926 ERROR — RAP Punch Dust Box Missing Set.
024-927 ERROR — RAP Offset Catch Tray Full Stack.
024-930 ERROR — RAP Stacker Tray Full (Small Size Full).
024-934 ERROR — RAP Paper type mismatch.
024-935 ERROR — RAP Tray 1 Paper Mismatch.
024-936 ERROR — RAP Tray 2 Paper Mismatch.
024-937 ERROR — RAP Tray 3 Paper Mismatch.
024-938 ERROR — RAP OHP kind Mismatch at Tray 4 (Not White Frame OHP).
024-939 ERROR — RAP Transparency type mismatch (No white border).
024-940 ERROR — RAP Folder Tray Out of Place.
024-941 ERROR — RAP Folder Tray Full Stack.
024-942 ERROR — RAP Booklet Sheets Over Count.
024-943 ERROR — RAP Booklet Low Staple.
024-945 ERROR — RAP Booklet Full Stack.
024-946 ERROR — RAP Tray 1 Not In Position.
024-947 ERROR — RAP Tray 2 Not In Position.
024-948 ERROR — RAP Tray 3 Not In Position.
024-949 ERROR — RAP Tray 4 Not In Position.
024-950 ERROR — RAP Tray 1 No Paper.
024-951 ERROR — RAP Tray 2 No Paper.
024-952 ERROR — RAP Tray 3 No Paper.
024-953 ERROR — RAP Tray 4 No Paper.
024-954 ERROR — RAP MSI No Paper.
024-955 ERROR — RAP Tray 6 No Paper.
024-956 ERROR — RAP Tray 7 No Paper.
024-957 ERROR — RAP Interposer No Paper.
024-958 ERROR — RAP MSI Size Mismatch.
024-959 ERROR — RAP Tray 1 Paper Size Mismatch.
024-960 ERROR — RAP Tray 2 Paper Size Mismatch.
024-961 ERROR — RAP Tray 3 Paper Size Mismatch.
024-962 ERROR — RAP Tray 4 Paper Size Mismatch.
024-965 ERROR — RAP ATS/APS No Paper.
024-966 ERROR — RAP ATS/APS No Destination Error.
024-967 ERROR — RAP Different Width Mix Paper Detect (Staple Job).
024-968 ERROR — RAP Stapler/Punch Batting.
024-969 ERROR — RAP Different Width Mix Punch.
024-970 ERROR — RAP Tray 6 Not In Position.
024-971 ERROR — RAP Tray 7 Not In Position.
024-972 ERROR — RAP Tray 6 Paper Size Mismatch.
024-973 ERROR — RAP Tray 7 Paper Size Mismatch.
024-974 ERROR — RAP Interposer Tray Size Mismatch.
024-975 ERROR — RAP Booklet Sheets Over Count (Not Field Attachment).
024-976 ERROR — RAP Finisher Staple Status incorrect.
024-977 ERROR — RAP Stapler Feed Ready Failure.
024-978 ERROR — RAP Booklet Stapler incorrect.
024-979 ERROR — RAP Stapler Near Empty.
024-980 ERROR — RAP Finisher Stacker Tray Full.
024-981 ERROR — RAP Finisher Top Tray Full.
024-982 ERROR — RAP Stacker Lower Safety Warning.
024-983 ERROR — RAP Booklet Tray Full.
024-984 ERROR — RAP Booklet Low Staple F.
024-985 ERROR — RAP SMH Stop Check.
024-987 ERROR — RAP Envelope Folder Tray Full.
024-988 ERROR — RAP Envelope Folder Tray Set Failure.
024-989 ERROR — RAP Booklet Low Staple R.
024-990 ERROR — RAP Punch Dust Full.
025-596 ERROR — RAP Diag HDD Failure 1.
025-597 ERROR — RAP Diag HDD Failure 2.
027-452 ERROR — RAP Duplicate IP address.
027-500 ERROR — RAP SMTP Server Address Resolution Failure.
027-501 ERROR — RAP POP Server Address Resolution Failure.
027-502 ERROR — RAP POP Authentication Failure.
027-700 ERROR — RAP Media Failure.
027-701 ERROR — RAP Media Not Found.
027-702 ERROR — RAP Media Data Not Found / Not Supported.
027-703 ERROR — RAP Media Reader Failure / Disconnected.
027-706 ERROR — RAP Certificate not found.
027-707 ERROR — RAP Certificate expired.
027-708 ERROR — RAP Certificate untrusted.
027-709 ERROR — RAP Certificate revoked.
027-710 ERROR — RAP S/MIME mail was disabled.
027-711 ERROR — RAP S/MIME mail sender certificate not found.
027-712 ERROR — RAP S/MIME mail sender certificate not valid.
027-713 ERROR — RAP S/MIME mail was altered.
027-714 ERROR — RAP S/MIME mail sender impersonation.
027-715 ERROR — RAP S/MIME mail certificate not supported.
027-716 ERROR — RAP No-Signed mail receipt was rejected.
027-720 ERROR — RAP Ext Srv. Host Not Found. A server specified for a remote application was not found, or DNS resolution was not possible.
027-721 ERROR — RAP Ext Srv. Not Found.
027-722 ERROR — RAP Ext Srv. Timeout Failure.
027-723 ERROR — RAP Ext Srv. Authentication Failure.
027-724 ERROR — RAP Ext Srv. Access Failure.
027-725 ERROR — RAP Ext Srv. Operation Failure.
027-726 ERROR — RAP Ext Srv. Unknown State.
027-727 ERROR — RAP Ext Srv. Req Invalid Parameters.
027-728 ERROR — RAP Ext Srv. Required File Exceeded.
027-737 ERROR — RAP Template Server Read Error.
027-739 ERROR — RAP Invalid Template Server Path.
027-740 ERROR — RAP Template Server Login Error.
027-741 ERROR — RAP Template Server Connect Failure.
027-742 ERROR — RAP HD File System Full.
027-743 ERROR — RAP Template Server Install Error.
027-744 ERROR — RAP Template Server ADD Error.
027-745 ERROR — RAP Template Server ADD Error.
027-746 ERROR — RAP Job Template Pool Server Not Ready.
027-751 ERROR — RAP Job Template Analysis Error.
027-752 ERROR — RAP Must User un Inputting.
027-753 ERROR — RAP Job Flow Service Request Disabled.
027-760 ERROR — RAP XJT Command Failure.
027-770 ERROR — RAP PDL Error.
027-771 ERROR — RAP DFE Disk Full.
027-796 ERROR — RAP Email Not Printed.
027-797 ERROR — RAP Invalid Output Destination.
042-313 ERROR — RAP Rear Cooling Fan Failure.
042-320 ERROR — RAP Yellow Drum Motor Drive Failure.
042-321 ERROR — RAP Magenta Drum Motor Drive Failure.
042-322 ERROR — RAP Cyan Drum Motor Drive Failure.
042-323 ERROR — RAP Black Drum Motor Drive Failure.
042-324 ERROR — RAP IBT Drive Motor Failure.
042-325 ERROR — RAP Main Motor Failure.
042-326 ERROR — RAP Belt Home Position too long.
042-327 ERROR — RAP Belt Position Failure.
042-328 ERROR — RAP Belt Edge Sensor Failure.
042-330 ERROR — RAP Fuser Exhaust Fan Failure.
042-331 ERROR — RAP Blower Motor Fan Failure.
042-600 ERROR — RAP Belt Walk Failure.
042-601 ERROR — RAP Belt Edge Learn Failure.
042-602 ERROR — RAP Belt Edge Check Failure.
042-603 ERROR — RAP Suction Filter Life End Failure.
045-310 ERROR — RAP Image Ready NG.
045-311 ERROR — RAP Controller Comm Failure.
045-312 ERROR — RAP Driver Connect Failure.
047-210 ERROR — RAP OCT Offset Failure.
047-310 ERROR — RAP MCU-Finisher Communication Failure.
061-310 ERROR — RAP Clapper 1 Failure.
061-311 ERROR — RAP Clapper 2 Failure.
061-313 ERROR — RAP SOS Long Failure Magenta.
061-315 ERROR — RAP SOS Long Failure Black.
061-317 ERROR — RAP SOS Short Failure.
061-319 ERROR — RAP SOS Short Failure Black.
061-320 ERROR — RAP Polygon Motor Failure.
061-321 ERROR — RAP ROS Motor Failure.
061-323 ERROR — RAP No SOS Failure. 061-324 ERROR — RAP No SOS Failure.
061-325 ERROR — RAP No SOS Failure.
061-326 ERROR — RAP ROS Connect Failure Yellow.
061-327 ERROR — RAP ROS Connect Failure.
061-328 ERROR — RAP ROS Connect Failure.
061-329 ERROR — RAP ROS Connect Failure Black.
061-334 ERROR — RAP ROS Y/M VDD Failure.
061-335 ERROR — RAP ROS C/K VDD Failure.
061-336 ERROR — RAP ROS Y/M VDD Down Failure.
061-337 ERROR — RAP ROS C/K VDD Down Failure.
061-338 ERROR — RAP SOS Stop Magenta Failure.
061-339 ERROR — RAP SOS Stop Black Failure.
061-340 ERROR — RAP ROS LD Failure Black.
061-341 ERROR — RAP ROS LD Failure Yellow.
061-342 ERROR — RAP ROS LD Failure Magenta.
061-343 ERROR — RAP ROS LD Failure Cyan.
061-600 ERROR — RAP ROS Data Failure Yellow.
061-601 ERROR — RAP ROS Data Failure Magenta.
061-602 ERROR — RAP ROS Data Failure Cyan.
061-603 ERROR — RAP ROS Data Failure Black.
061-604 ERROR — RAP LD Alarm Yellow.
061-605 ERROR — RAP LD Alarm Magenta.
061-606 ERROR — RAP LD Alarm Cyan.
061-607 ERROR — RAP LD Alarm Black.
062-210 ERROR — RAP IISS Hot Line Failure.
062-211 ERROR — RAP IIT/IPS EEPROM Failure (IPS).
062-220 ERROR — RAP IPS-EXT Connection Failure.
062-277 ERROR — RAP IIT/IPS-DADF Communication Failure.
062-278 ERROR — RAP IIT-Extension Communication Failure.
062-300 ERROR — RAP Platen Interlock Open.
062-310 ERROR — RAP IIT/IPS-ESS Communication Failure.
062-311 ERROR — RAP IIT Software Logic Failure.
062-321 ERROR — RAP IPS-YATA Connection Failure.
062-322 ERROR — RAP EXT-YATA Connection Failure.
062-323 ERROR — RAP YATA PWBA Failure.
062-345 ERROR — RAP IIT/IPS EEPROM Failure (IIT).
062-355 ERROR — RAP IPS Fan Failure.
062-356 ERROR — RAP Lamp Fan Failure.
062-357 ERROR — RAP CCD Fan Failure. An error signal was detected for the CCD fan.
062-360 ERROR — RAP Carriage Position Failure.
062-362 ERROR — RAP X Hard Failure.
062-371 ERROR — RAP Lamp Failure.
062-380 ERROR — RAP Platen AOC Failure.
062-386 ERROR — RAP Platen AOC Failure.
062-389 ERROR — RAP Carriage Over Run (Scan End).
062-392 ERROR — RAP IT/IPS Memory Failure.
062-393 ERROR — RAP IIT/IPS PWB Failure.
062-790 ERROR — RAP X Detect Failure.
063-210 ERROR — RAP Extension EEPROM Failure.
063-220 ERROR — RAP IPS-EXT Psync Failure.
063-230 ERROR — RAP EXT Image Parameter Failure.
063-240 ERROR — RAP EXT Image Parameter Failure.
065-210 ERROR — RAP Extension Page Memory Failure 1.
065-211 ERROR — RAP CIS Shading FROM Failure
065-212 ERROR — RAP CIS Shading Level Failure.
065-213 ERROR — RAP CIS Output Level Failure.
065-215 ERROR — RAP Extension Page Memory Failure 2.
065-216 ERROR — RAP Extension Page Memory Failure 3.
065-219 ERROR — RAP CIS Black White Level Failure.
065-220 ERROR — RAP 1P DUP PWB-EXT Psync Failure.
071-101 ERROR — RAP Feed Out Sensor 1 is not turned ON.
071-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 1).
071-105 ERROR — RAP Registration Sensor ON Jam (Tray 1).
071-210 ERROR — RAP Tray 1 Lift Up Failure.
072-101 ERROR — RAP Tray 2 Miss Feed Jam.
072-102 ERROR — RAP The Tray 1 Feed Out Sensor does not turn ON.
072-104 ERROR — RAP Pre-Registration Sensor ON Jam (Tray 2).
072-105 ERROR — RAP Registration Sensor ON Jam (Tray 2).
072-210 ERROR — RAP Tray 2 Lift Up Failure.
073-101 ERROR — RAP Tray 3 Miss Feed Jam.
073-102 ERROR — RAP Feed Out Sensor 1 ON Jam (Tray 3).
073-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 3).
073-105 ERROR — RAP Registration Sensor ON Jam (Tray 3).
073-210 ERROR — RAP Tray 3 Lift Up Failure.
074-101 ERROR — RAP Pre Feed Sensor 4 is not ON within the specified time after the start of feed from Tray 4.
074-102 ERROR — RAP Feed Out Sensor 1 ON Jam (Tray 4).
074-103 ERROR — RAP The Tray 4 Feed Out Sensor is not ON within the specified time for paper fed from Tray 4.
074-104 ERROR — RAP Pre Registration Sensor ON Jam (Tray 4).
074-105 ERROR — RAP Registration Sensor ON Jam (Tray 4).
074-210 ERROR — RAP Tray 4 Lift Up Failure.
075-100 ERROR — RAP Tray 5/Bypass Pre Feed Sensor is not ON within the specified time after the start of feed from Tray 5.
075-101 ERROR — RAP Tray 5/Bypass Feed Out Sensor is not ON within the specified time for paper fed from Tray 5.
075-109 ERROR — RAP Paper from Tray 5/Bypass does not turn ON Pre Regi Sensor within a specified time.
075-135 ERROR — RAP Paper from Tray 5/Bypass does not turn ON Regi Sensor within a specified time.
075-210 ERROR — RAP Tray 5/Bypass Lift Up Sensor does not turn ON within a specified time after Tray 5 begins to lift.
075-211 ERROR — RAP Tray 5/Bypass Lift Down Sensor does not turn ON within a specified time after Tray 5 begins to lower.
077-102 ERROR — RAP Paper from Tray 2 did not turn on the Transport Path Sensor 1 within the specified time.
077-103 ERROR — RAP The Fuser Exit Sensor did not turn off within the specified time in straight exit mode.
077-106 ERROR — RAP The Fuser Exit Sensor did not come on within the specified time after the Registration Motor.
077-107 ERROR — RAP The Fuser Exit Sensor did not turn off within the specified time in invert exit mode.
077-109 ERROR — RAP The IOT Exit Sensor did not come on at the specified time in non-invert mode.
077-111 ERROR — RAP The IOT Exit Sensor did not come on within the specified time in invert exit mode.
077-113 ERROR — RAP The IOT Exit Sensor did not turn off at the specified time in non-invert mode.
077-115 ERROR — RAP The IOT Exit Sensor did not turn off within the specified time in invert exit mode.
077-118 ERROR — RAP Paper from Duplex did not turn on the Pre Regi Sensor within the specified time.
077-120 ERROR — RAP Post 2nd BTR Sensor On JAM.
077-123 ERROR — RAP Duplex In Sensor does not turn ON a spec time after the start of invert.
077-129 ERROR — RAP Paper from Duplex did not turn on the Regi Sensor within the specified time.
077-130 ERROR — RAP Duplex Out Sensor does not turn ON witin a specified time after Duplex In Sensor turns ON.
077-300 ERROR — RAP The Front Cover is open.
077-301 ERROR — RAP The Left Hand Interlock is open.
077-302 ERROR — RAP The Right Hand Cover Interlock is open.
077-303 ERROR — RAP PH Drawer Interlock Open.
077-304 ERROR — RAP The Tray 5/Bypass Cover Interlock is open.
077-312 ERROR — RAP Feeder Communication Failure.
077-909 ERROR — RAP One of the IOT sensors detected paper when power was turned on or when an interlock was closed.
077-967 ERROR — RAP The specified paper type and the paper type being used are different.
077-968 ERROR — RAP The type of paper in the tray was changed.
078-100 ERROR — RAP Paper from Tray 6 does not turn ON Pre Regi Sensor within a specified time.
078-101 ERROR — RAP The Tray 6 Feed Out sensor is not ON within the specified time for paper fed from Tray 6.
078-102 ERROR — RAP Paper from Tray 6 does not turn ON the Regi Sensor within a specified time.
078-151 ERROR — RAP The Tray 6 Feed Out Sensor did not come on within the specified time after the start of feed.
078-250 ERROR — RAP HCF Tray #2 Lift Up Fail.
078-300 ERROR — RAP The HCF transport interlock is open.
078-301 ERROR — RAP HCF Side Out Interlock Open.
089-600 ERROR — RAP Incorrect Fast Scan positioning for the reference color Cyan was detected during fine adjustment.
089-601 ERROR — RAP The Inner MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-602 ERROR — RAP The CENTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-603 ERROR — RAP The OUTER MOB Sensor failed to detect the fine-adjustment patterns properly during fine adjustment.
089-604 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-605 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-606 ERROR — RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Yellow rough adjustment.
089-607 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns correctly during Magenta rough adjustment.
089-608 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-609 ERROR — RAP The OUTER MOB Sensor failed to detect the rough-adjustment patterns properly during Magenta rough adjustment.
089-610 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-611 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-612 ERROR — RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Cyan rough adjustment.
089-613 ERROR — RAP The INNER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-614 ERROR — RAP The CENTER MOB Sensor failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-615 ERROR — RAP The MOB Sensor OUT failed to detect the rough-adjustment patterns properly during Black rough adjustment.
089-616 ERROR — RAP RC Data OverFlow Failure.
089-617 ERROR — RAP RC Data OverRange Failure.
091-311 ERROR — RAP The voltage level of the CC cleaner position sensor did not change within the specified time.
091-312 ERROR — RAP Charge (K) Preclean HVPS has failed.
091-313 ERROR — RAP DRUM CRUM ASIC Communication Failure.
091-320 ERROR — RAP Charge Corotron Wire is broken.
091-400 ERROR — RAP The replacement date for Waste Toner Bottle (regular) is near.
091-401 ERROR — RAP The black drum cartridge is near the end-of-life.
091-403 ERROR — RAP The CC Assembly is near the end-of-life.
091-404 ERROR — RAP The CC Assembly has reached the end-of-life.
091-411 ERROR — RAP The yellow drum cartridge is near the end-of-life.
091-421 ERROR — RAP The magenta drum cartridge is near the end-of-life.
091-431 ERROR — RAP The cyan drum cartridge is near the end-of-life.
091-910 ERROR — RAP The waste toner bottle is not present.
091-911 ERROR — RAP The waste toner bottle is full.
091-913 ERROR — RAP The black drum cartridge (K) has reached the end-of-life.
091-914 ERROR — RAP Communication failure between the MCU and the black Drum CRUM.
091-915 ERROR — RAP The MCU detected incorrect data in the black drum cartridge CRUM.
091-916 ERROR — RAP The CRUM authentication registration data on the drum cartridge is incorrect.
091-917 ERROR — RAP MCU cannot communicate with the CRUM in drum Y.
091-918 ERROR — RAP Communication failure with the magenta Drum CRUM.
091-919 ERROR — RAP Communication failure with the cyan Drum CRUM.
091-920 ERROR — RAP The MCU detected incorrect data in the Yellow drum cartridge CRUM.
091-921 ERROR — RAP Drum CRUM is disconnected.
091-922 ERROR — RAP Wrong Data in magenta drum cartridge.
091-923 ERROR — RAP Wrong data in cyan drum cartridge.
091-924 ERROR — RAP The CRUM authentication registration data on the yellow drum cartridge is incorrect.
091-925 ERROR — RAP Wrong data in yellow Magenta cartridge.
091-926 ERROR — RAP The CRUM authentication registration data on the cyan drum cartridge is incorrect.
091-927 ERROR — RAP Yellow Drum CRUM is disconnected.
091-928 ERROR — RAP Magenta Drum CRUM is disconnected.
091-929 ERROR — RAP Cyan Drum CRUM is disconnected.
091-932 ERROR — RAP The yellow drum cartridge (Y) has reached the end-of-life.
091-933 ERROR — RAP The magenta drum cartridge (M) has reached the end-of-life.
091-934 ERROR — RAP The cyan drum cartridge (C) has reached the end-of-life.
092-649 ERROR — RAP The MOB ADC Shutter remains open due to shutter failure.
092-650 ERROR — RAP The MOB ADC Shutter remains closed due to shutter failure.
092-651 ERROR — RAP The output read by ADC Sensor from the clean Photoreceptor surface is out of range.
092-652 ERROR — RAP The measured ADC Patch density is light. (Over 75% of Vclean).
092-653 ERROR — RAP ATC SNR-Yellow output signal failure.
092-654 ERROR — RAP ATC SNR-Magenta output signal failure.
092-655 ERROR — RAP ATC SNR-Cyan output signal failure.
092-656 ERROR — RAP ATC SNR-black output signal failure.
092-657 ERROR — RAP The amplitude of ATC Yellow Sensor output is out of range.
092-658 ERROR — RAP The amplitude of ATC Magenta Sensor output is out of range.
092-659 ERROR — RAP The amplitude of ATC Cyan Sensor output is out of range.
092-660 ERROR — RAP The amplitude of ATC Black Sensor output is out of range.
092-661 ERROR — RAP The temperature output of the environment sensor is out of range.
092-662 ERROR — RAP The humidity output of the environment sensor is out of range.
092-663 ERROR — RAP The two levels of ADC Patch density created in Mini-Setup are reversed.
093-300 ERROR — RAP Marking Drawer Interlock Open.
093-313 ERROR — RAP The Low Toner Sensor failed to detect any toner after the Toner Cartridge Motor was energized.
093-314 ERROR — RAP Yellow Dispense failure.
093-315 ERROR — RAP Magenta Dispense failure.
093-316 ERROR — RAP Cyan Dispense failure.
093-317 ERROR — RAP Black Dispense failure.
093-320 ERROR — RAP There was a problem with the developer motor rotation.
093-421 ERROR — RAP The Black Toner Cartridge (K1) is empty and the Black Toner Cartridge (K2) is near empty.
093-422 ERROR — RAP The Black Toner Cartridge (K2) is empty and the Black Toner Cartridge (K1) is near empty.
093-423 ERROR — RAP Yellow toner is near empty.
093-424 ERROR — RAP Magenta toner is near empty.
093-425 ERROR — RAP Cyan toner empty.
093-600 ERROR — RAP Yellow Dispense near failure.
093-601 ERROR — RAP Magenta Dispense near failure.
093-602 ERROR — RAP Cyan Dispense near failure.
093-603 ERROR — RAP Black Dispense near failure.
093-912 ERROR — RAP The Black Dispense Motor rotation timed out indicating that the Black Cartridge and Reserve Tank are empty.
093-918 ERROR — RAP A communication failure with Black Toner Cartridge CRUM K2.
093-924 ERROR — RAP A communication failure with Black Toner Cartridge CRUM K1.
093-925 ERROR — RAP The data written to the toner CRUM K1 did not agree with the data read.
093-926 ERROR — RAP Toner Cartridge CRUM K1 Authentication Data is different.
093-927 ERROR — RAP A communication failure with Yellow Toner Cartridge CRUM Y.
093-928 ERROR — RAP A communication failure with Magenta Toner Cartridge CRUM M.
093-929 ERROR — RAP A communication failure with Cyan Toner Cartridge CRUM C.
093-932 ERROR — RAP Cartridge Exchange Time Over.
093-934 ERROR — RAP The data written to the toner CRUM M did not agree with the data read.
093-935 ERROR — RAP The data written to the toner CRUM C did not agree with the data read.
093-936 ERROR — RAP The data written to the toner CRUM K2 did not agree with the data read.
093-937 ERROR — RAP Toner Cartridge CRUM Y Authentication Data is different.
093-938 ERROR — RAP Toner Cartridge CRUM M Authentication Data is different.
093-939 ERROR — RAP Toner Cartridge CRUM C Authentication Data is different.
093-940 ERROR — RAP Toner Cartridge CRUM K2 Authentication Data is different.
094-320 ERROR — RAP Retraction was not detected within the specified time after retraction of the 1st BTR started.
094-321 ERROR — RAP First BTR Contact Failure.
094-322 ERROR — RAP Second BTR Retract Failure.
094-323 ERROR — RAP Contact was not detected within the specified time after contact with the 2nd BTR started.
102-356 ERROR — RAP Fatal error related to the EWS.
102-380 ERROR — RAP Fatal error in the MF UI count.
102-381 ERROR — RAP ESS error during communication between ESS and the control panel.
102-382 ERROR — RAP A verification message was not returned from the Control Panel within the specified time.
112-700 ERROR — RAP The punch dust box is full.
116-210 ERROR — RAP Media Reader Fatal Error.
116-211 ERROR — RAP Media Reader Cable disconnected.
116-212 ERROR — RAP [Media Reader] MediaLib SW Logic Failure.
116-310 ERROR — RAP An error was detected while checking ESS font ROM DIMM #1.
116-312 ERROR — RAP An error was detected in the HDD encryption key during activation.
116-313 ERROR — RAP An encryption key was specified but the HDD itself was not encrypted.
116-314 ERROR — RAP An ethernet error was detected.
116-315 ERROR — RAP An error was detected during System Memory 1 R/W.
116-316 ERROR — RAP An error was detected during System Memory 2 R/W.
116-317 ERROR — RAP An error was detected when checking the MF ROM.
116-318 ERROR — RAP An error was detected when checking the expansion ROM R2.
116-321 ERROR — RAP System Software Fatal Error.
116-322 ERROR — RAP WebDAV S/W Failure.
116-323 ERROR — RAP An error was detected during the ESS PWB NVM Read/Write Check.
116-324 ERROR — RAP A fatal software exception error has occurred in the Controller PWB CPU.
116-325 ERROR — RAP An error occurred in ESS fan rotation.
116-329 ERROR — RAP A system call error related to the serial I/F was detected.
116-330 ERROR — RAP Error during HDD check.
116-331 ERROR — RAP An error related to the log was detected.
116-332 ERROR — RAP An error in the MF ROM ( ) was detected.
116-333 ERROR — RAP A problem occurred during software processing, and processing could no longer continue.
116-336 ERROR — RAP Redirector HD Failure. A problem was detected during HD access.
116-337 ERROR — RAP Fatal error with SNTP in general.
116-338 ERROR — RAP Fatal error with JBA in general.
116-340 ERROR — RAP There was insufficient page memory, input buffers, or work area.
116-341 ERROR — RAP Incorrect version or invalid combination ROM DIMMs are installed.
116-342 ERROR — RAP Fatal error related to the SNMP agent.
116-343 ERROR — RAP An IC error within the ESS PWB was detected.
116-346 ERROR — RAP Formatter failure. Error return from a system call.
116-348 ERROR — RAP Redirector failure. Error return from a system call.
116-349 ERROR — RAP There was an error with a call within SIF related to Pflite.
116-350 ERROR — RAP Fatal error with AppleTalk in general.
116-351 ERROR — RAP Fatal error related to EtherTalk.
116-352 ERROR — RAP Fatal error related to NetWare.
116-353 ERROR — RAP A physical problem was detected with the HDD during activation, causing the HDD not to activate.
116-354 ERROR — RAP A problem with the HDD product code was detected during activation.
116-355 ERROR — RAP Fatal error related to the SNMP agent.
116-356 ERROR — RAP The HDD was formatted, but an HDD failure occurred.
116-357 ERROR — RAP PostScript fatal system error.
116-358 ERROR — RAP Fatal error related to the salutation.
116-359 ERROR — RAP Fatal error in PLW.
116-360 ERROR — RAP Fatal error related to SMB.
116-361 ERROR — RAP SPL HDD fatal error. SpoolCont detected an error during HDD access.
116-362 ERROR — RAP SSDP software failure.
116-363 ERROR — RAP BMLinkS or print service software failure.
116-364 ERROR — RAP A timer error was detected.
116-365 ERROR — RAP SPL fatal error.
116-366 ERROR — RAP Report generator incorrect operation.
116-367 ERROR — RAP Parallel fatal error.
116-368 ERROR — RAP DumpPrint fatal error.
116-370 ERROR — RAP XJCL fatal error.
116-371 ERROR — RAP PCL Decomposer Software Failure. PCL fatal error.
116-373 ERROR — RAP Fatal error related to Dynamic DNS.
116-374 ERROR — RAP AutoSW fatal error.
116-376 ERROR — RAP Port 9100 Software Fail.
116-378 ERROR — RAP Fatal error related to MCR.
116-379 ERROR — RAP Fatal error related to MCC.
116-380 ERROR — RAP An error was detected while checking ESS font ROM DIMM #1.
116-381 ERROR — RAP The ABL did not agree with the ABL version information in NVM, or the data was corrupted.
116-382 ERROR — RAP An ABL access to NVM or HDD failed.
116-385 ERROR — RAP Fatal error related to the IDC.
116-388 ERROR — RAP It was detected that no HD is installed.
116-389 ERROR — RAP The system detected that no additional RAM was installed.
116-390 ERROR — RAP A version mismatch was detected between the standard ROM and NVM.
116-391 ERROR — RAP Incorrect specification of the country code, territory code, or paper size group.
116-395 ERROR — RAP Fatal error related to the USB.
116-701 ERROR — RAP Duplex printing is not possible due to insufficient memory.
116-702 ERROR — RAP Printing occurred with a substitute font.
116-703 ERROR — RAP PostScript data problem during PostScript grammar interpretation or language interpretation.
116-704 ERROR — RAP MediaReader No Insert (No Job).
116-705 ERROR — RAP MediaReader Format Error (No Job).
116-706 ERROR — RAP MediaReader: File Attribute Read Error (No Job).
116-707 ERROR — RAP MediaReader: Image File Read Error (No Job).
116-708 ERROR — RAP MediaReader: File Attribute Read Error (In Job).
116-709 ERROR — RAP MediaReader: Image File Read Error (Occurs during job).
116-710 ERROR — RAP Original size not correctly determined.
116-711 ERROR — RAP Mismatch in size and direction or ART EX form with paper to be printed.
116-712 ERROR — RAP PLW form / logo data cannot be registered due to insufficient RAM or HD space.
116-713 ERROR — RAP The job was divided because the HDD was full.
116-714 ERROR — RAP An HP-GL/2 (option) command error occurred.
116-715 ERROR — RAP The form could not be registered because the ART EX form registration upper limit was reached.
116-716 ERROR — RAP MediaReader File Does Not Exist.
116-717 ERROR — RAP MediaLib: Not Execute of New Request.
116-718 ERROR — RAP The specified ART EX form has not been registered.
116-720 ERROR — RAP PCL Memory Low, Page Simplified.
116-737 ERROR — RAP User defined data could not be registered because there was insufficient ART IV user definition memory.
116-738 ERROR — RAP Synthesis problem due to the specified ART IV form size and direction were different from the paper size and direction.
116-739 ERROR — RAP Form / logo data could not be registered because there was insufficient ART IV memory or HDD capacity.
116-740 ERROR — RAP An error occurred because the print data exceeded the printer limit.
116-741 ERROR — RAP No more forms can be registered because the number of ART IV Forms registered has reached the upper limit.
116-742 ERROR — RAP No more logo data can be registered because the number of ART IV log data registered has reached the upper limit.
116-743 ERROR — RAP The form or logo data could not be registered due to insufficient ART IV memory.
116-745 ERROR — RAP An ART IV command error occurred.
116-746 ERROR — RAP The specified form has not been registered.
116-747 ERROR — RAP The paper margin value is too large for the HP-GL/2 (option) effective coordinate area.
116-748 ERROR — RAP The HP-GL/2 (option) print data does not contain any image data.
116-749 ERROR — RAP The specified PostScript font is not in ROM or HDD.
116-771 ERROR — RAP Invalid JBIG Parameter DL Fixed.
116-772 ERROR — RAP Invalid JBIG Parameter D Fixed.
116-773 ERROR — RAP Invalid JBIG Parameter P Fixed.
116-774 ERROR — RAP Invalid JBIG Parameter YD Fixed.
116-775 ERROR — RAP Invalid JBIG Parameter LO Fixed.
116-776 ERROR — RAP Invalid JBIG Parameter MX Fixed.
116-777 ERROR — RAP Invalid JBIG Parameter MY Fixed.
116-778 ERROR — RAP Invalid JBIG Parameter VLENGTH Fixed.
116-780 ERROR — RAP There was a problem with the document attached to the received mail.
116-790 ERROR — RAP Stapling was cancelled.
123-200 ERROR — RAP The data received from ESS exceeded the buffer size of the storage destination within the control panel.
123-201 ERROR — RAP Data intended to be received from the control panel exceeded the buffer size of the storage destination within the control panel.
123-202 ERROR — RAP Events occurred that exceeded the processing capability for requests generated within the control panel.
123-203 ERROR — RAP UI Debug code.
123-204 ERROR — RAP SIO Parameter Failure (UI-Control panel).
123-205 ERROR — RAP SIO Command Failure (UI-Control panel).
123-206 ERROR — RAP SIO Status Failure (UI-Control panel).
123-207 ERROR — RAP Comm Manager Target Failure (UI-Control panel).
123-208 ERROR — RAP Comm Manager Command Failure (UI-Control panel).
123-209 ERROR — RAP EVM Returns Wrong Value (UI-Control panel).
123-310 ERROR — RAP Send Queue Full (UI-Control panel).
123-311 ERROR — RAP Receive Queue Full (UI-Control panel).
123-312 ERROR — RAP EVM Uses Wrong API (UI-Control panel).
123-313 ERROR — RAP AS Uses Wrong API (UI-Control panel).
123-314 ERROR — RAP Event-Waiting Timer Timeout (UI-Control panel).
123-315 ERROR — RAP CTS Internal Failure (UI-Control panel).
123-316 ERROR — RAP Send Request Queue Full SIO (UI-Control panel).
123-317 ERROR — RAP Receive Message Queue Full (UI-Control panel).
123-318 ERROR — RAP Receive Finish Queue Full (UI-Control panel).
123-319 ERROR — RAP Send Failure with No ACK (UI-Control panel).
123-320 ERROR — RAP Polling Failure (UI-Control panel).
123-321 ERROR — RAP Send Message Failure (UI-Control panel).
123-322 ERROR — RAP Target Failure (UI-Control panel).
123-323 ERROR — RAP Address Failure (UI-Control panel). Serial communication error.
123-324 ERROR — RAP Size Failure (UI-Control panel). Serial communication error.
123-325 ERROR — RAP Object Creation Failure (UI-Control panel).
123-326 ERROR — RAP Memory Overflow (UI-Control panel).
123-327 ERROR — RAP Button Overflow (UI-Control panel).
123-328 ERROR — RAP UI Internal Failure with Out of Area.
123-329 ERROR — RAP UI Internal Failure with Invalid Coordinates.
123-330 ERROR — RAP Interface Failure with Invalid Parameter LCD.
123-331 ERROR — RAP UI Internal Failure with Invalid LED Request.
123-332 ERROR — RAP I/F Failure (Invalid Parameter CP).
123-333 ERROR — RAP I/F Failure (No Communication).
123-334 ERROR — RAP I/F Failure (Receiving Error Key Code).
123-335 ERROR — RAP I/F Failure (Receiving Invalid Coordinates).
123-336 ERROR — RAP I/F Failure (DM-ACD Drv. I/F).
123-337 ERROR — RAP Frame Data Error with Invalid Data Type.
123-338 ERROR — RAP Frame Data Error Offset Address Out.
123-339 ERROR — RAP Display Request Code Invalid.
123-340 ERROR — RAP Interface Failure GUAM-DM I/F.
123-341 ERROR — RAP Event Queue Full (UI-Control panel).
123-342 ERROR — RAP Event Queue Empty (UI-Control panel).
123-343 ERROR — RAP Invalid Class (UI-Control panel).
123-344 ERROR — RAP Invalid Type (UI-Control panel).
123-345 ERROR — RAP Timer Queue Full (UI-Control panel).
123-346 ERROR — RAP Invalid Timer Number (UI-Control panel).
123-347 ERROR — RAP Undefined Trap (UI-Control panel).
123-348 ERROR — RAP Command Access Exception (UI-Control panel).
123-349 ERROR — RAP Invalid Command (UI-Control panel).
123-350 ERROR — RAP Privilege Command (UI-Control panel).
123-351 ERROR — RAP No FPU Exception (UI-Control panel).
123-352 ERROR — RAP Address Mis-align (UI-Control panel).
123-353 ERROR — RAP Data Access Exception (UI-Control panel).
123-354 ERROR — RAP Tag Overflow (UI-Control panel).
123-355 ERROR — RAP No Co Processor Exception (UI-Control panel).
123-356 ERROR — RAP Short of Area (UI-Control panel).
123-357 ERROR — RAP Cancel Wait Status (UI-Control panel).
123-358 ERROR — RAP Timeout (UI-Control panel).
123-359 ERROR — RAP Queue Overflow (UI-Control panel).
123-360 ERROR — RAP Context Failure (UI-Control panel).
123-361 ERROR — RAP Object Failure (UI-Control panel).
123-362 ERROR — RAP No Object (UI-Control panel).
123-363 ERROR — RAP Invalid ID (UI-Control panel).
123-364 ERROR — RAP Parameter Failure (UI-Control panel).
123-365 ERROR — RAP Reserve Attribute (UI-Control panel).
123-366 ERROR — RAP Reserve Function Code (UI-Control panel).
123-367 ERROR — RAP Unsupported Function (UI-Control panel).
123-368 ERROR — RAP Short of UI Memory (UI-Control panel).
123-369 ERROR — RAP Invalid Interface Value (UI-Control panel).
123-370 ERROR — RAP Interface Length Failure (UI-Control panel).
123-371 ERROR — RAP Interface Parameter Failure (UI-Control panel).
123-372 ERROR — RAP Interface Sequence Failure (UI-Control panel).
123-373 ERROR — RAP Channel Failure (UI-Control panel).
123-374 ERROR — RAP Invalid User Job ID (UI-Control panel).
123-375 ERROR — RAP Internal Resource Failure (UI-Control panel).
123-376 ERROR — RAP Internal Memory Failure (UI-Control panel).
123-377 ERROR — RAP UI Timer Failure (UI-Control panel).
123-378 ERROR — RAP Interface Format Failure (UI-Control panel).
123-379 ERROR — RAP Dispatch Failure (UI-Control panel).
123-380 ERROR — RAP Copy Interface Failure (UI-Control panel).
123-382 ERROR — RAP Scanner Interface Failure (UI-Control panel).
123-383 ERROR — RAP Report Interface Failure (UI-Control panel).
123-384 ERROR — RAP Server Access Failure (UI-Control panel).
123-385 ERROR — RAP Service Object Overflow (UI-Control panel).
123-386 ERROR — RAP Invalid Service Object (UI-Control panel).
123-387 ERROR — RAP Invalid Service Object Attribute (UI-Control panel).
123-388 ERROR — RAP Attribute Failure (UI-Control panel).
123-389 ERROR — RAP Argument Failure (UI-Control panel).
123-390 ERROR — RAP Job Parameter Failure (UI-Control panel).
123-391 ERROR — RAP Job Actual Parameter Failure (UI-Control panel).
123-392 ERROR — RAP Auditron Failure (UI-Control panel).
123-393 ERROR — RAP EP Failure (UI-Control panel).
123-394 ERROR — RAP File Access Failure (UI-Control panel).
123-395 ERROR — RAP NVM Failure (UI-Control panel).
123-396 ERROR — RAP FF Failure (UI-Control panel).
123-397 ERROR — RAP MGR Failure (UI-Control panel).
123-398 ERROR — RAP Delay Release Queue Full (UI-Control panel).
123-399 ERROR — RAP Internal Failure (UI-Control panel).
123-400 ERROR — RAP Internal Failure (UI-Control panel).
124-310 ERROR — RAP DC132 11 — The product number was not specified.
124-311 ERROR — RAP DC132 09 — The serial number registration field failed.
124-312 ERROR — RAP DC132 12 — Product numbers did not agree.
124-313 ERROR — RAP DC132 10 — Serial numbers did not agree.
124-314 ERROR — RAP DC 132-01 — IOT Speed Failure.
124-315 ERROR — RAP DC 132-02 — IOT Speed Mismatch.
124-316 ERROR — RAP DC 132-04 — Product a/f Model Failure.
124-317 ERROR — RAP DC 132-04 — Product a/f All Product Model Mismatch.
124-318 ERROR — RAP Product Type for S/W Key Failure.
124-319 ERROR — RAP DC 132-08 — All Product Type For S/W Key Mismatch.
124-320 ERROR — RAP EEP ROM Failure.
124-321 ERROR — RAP Backup SRAM Failure. An NVM ROM write problem occurred on the ESS PWB.
124-322 ERROR — RAP DC 132-05 — Copy/Scan/Print S/W Key by PWE Failure.
124-323 ERROR — RAP DC 132-06 — Copy/Scan/Print S/W Key 1 Failure.
124-324 ERROR — RAP All Billings Mismatch.
124-325 ERROR — RAP Billing Restoration Failure.
124-333 ERROR — RAP ASIC Failure (Panther).
124-334 ERROR — RAP Standard Font ROM Error.
124-335 ERROR — RAP Font ROM Not Found.
124-337 ERROR — RAP ESS Standard RAM Error.
124-338 ERROR — RAP Same Font ROMs Found.
124-339 ERROR — RAP ROM DIMM of another product found.
124-340 ERROR — RAP The three CRUM market destination values are not set up (0 or different).
124-341 ERROR — RAP One CRUM market destination value is different (IOT).
124-342 ERROR — RAP One CRUM market destination value is different (SYS 1).
124-343 ERROR — RAP One CRUM market destination value is different (SYS 2).
124-350 ERROR — RAP The three CRUM OEM destination values are not set up (0 or different).
124-351 ERROR — RAP One CRUM OEM destination value is different (IOT).
124-352 ERROR — RAP One CRUM OEM destination value is different (SYS 1).
124-353 ERROR — RAP One CRUM OEM destination value is different (SYS 2).
124-360 ERROR — RAP CRUM Valid/Invalid is not set up at the three locations (0 or different values).
124-361 ERROR — RAP CRUM Validation Failure MCU.
124-362 ERROR — RAP CRUM Validation Failure SYS 1.
124-363 ERROR — RAP CRUM Validation Failure SYS 2.
124-372 ERROR — RAP IOT sc Soft Failure.
124-373 ERROR — RAP IOT Manager SW Failure.
124-374 ERROR — RAP IOT IM Device Driver SW Failure.
124-380 ERROR — RAP CRUM Market fail ALL (2).
124-381 ERROR — RAP CRUM Market fail MCU (2).
124-382 ERROR — RAP CRUM Market fail SYS 1 (2).
124-383 ERROR — RAP CRUM Market fail SYS 2 (2).
124-390 ERROR — RAP CRUM OEM fail ALL (2).
124-391 ERROR — RAP CRUM OEM fail MCU (2).
124-392 ERROR — RAP CRUM OEM fail SYS 1 (2).
124-393 ERROR — RAP CRUM OEM fail SYS 2 (2).
124-701 ERROR — RAP Side Tray to Center Tray.
124-704 ERROR — RAP The output tray was changed from the Folder Tray to the Center Tray and printing continued.
124-705 ERROR — RAP Punching Cancelled.
124-706 ERROR — RAP Folding Cancelled.
124-708 ERROR — RAP The output tray has been changed to the Sub Tray because a failure was detected in the specified output tray.
124-709 ERROR — RAP Stapler Sheet Count is too high.
125-311 ERROR — RAP PSWcont Unexpected Failure.
127-210 ERROR — RAP DFE Communication Failure.
127-211 ERROR — RAP DFE Parameter Error.
127-212 ERROR — RAP ExtPrint Check Mode Error.
127-213 ERROR — RAP External Print IF Mismatch.
127-220 ERROR — RAP Communication Error (video) detected by the DFE.
127-221 ERROR — RAP Communication Error (Command) detected by the DFE.
127-310 ERROR — RAP ESR Task Fatal Error.
127-311 ERROR — RAP ExtPRT.
127-320 ERROR — RAP DFE Critical Failure.
127-337 ERROR — RAP Job Template HDD Write Error.
127-342 ERROR — RAP Job Template Monitor Failure.
127-353 ERROR — RAP LPD Soft Fatal Error.
127-354 ERROR — RAP FTP Server Software Failure.
127-396 ERROR — RAP Mail I/O Soft Fatal error.
127-398 ERROR — RAP IPP Soft Fatal Error.
127-399 ERROR — RAP JME Soft Fatal Error.
202-399 ERROR — RAP Timer Internal Fail.
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09-18-2017
#1
Service Manager
1,000+ Posts
- Rep Power
- 46
Phaser 7100N with error 010-338 «fuser unit fail»
Customer called with error 010-338 on Phaser 7100n. Customer said he just changed fuser unit to get rid of error but still has 010-338.Any help is appreciated. Is there a reset procedure on this machine that is necessary
after fuser unit is changed. I asked cust. if sure it was a new unit and he said yes. Any advice is appreciated. I will check SM in meantime to see if I see anything though I thought I saw this was a fuser unit fail error but
did not see a service mode reset procedure for this. Frank/ActionPhotocopy
-
09-18-2017
#2
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Nothing to do with the fuser.
Check for toner low or empty
-
09-18-2017
#3
Service Manager
1,000+ Posts
- Rep Power
- 46
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Hi Adi . Thank you for your info. It is a little confusing because the Phaser 7100 service manual on page 2-83 states that error 010-338 is a Fuser Unit On Time Fail Error.
Originally the customer called and said he had been using the machine although there was a lot of toner spillage but machine was working. Then change toner cartridge(BLack) message.
After customer changed cartridge he got the 010-338 error. I told him to make sure it was OEM before calling for service. he bought OEM and still had error. I saw info in service manual and told customer
he would probably need fuser unit. He ordered it himself from amazon.com and called this morning to say he still had error. As I am writing this customer just called to say he is out of office but thinks error
has disappeared as machine is asking for loading of paper. He will call tomorrow. Frank
-
09-18-2017
#4
Re: Phaser 7100N with error 010-338 «fuser unit fail»
It is machine software glitch.
Was ( or is ) technical bulletin about this on Eureka.
-
09-18-2017
#5
Service Manager
1,000+ Posts
- Rep Power
- 46
Re: Phaser 7100N with error 010-338 «fuser unit fail»
Customer supposedly changed black toner for oem. Anyway he will call me tomorrow to let me know if working now
-
09-21-2017
#6
Service Manager
1,000+ Posts
- Rep Power
- 46
Re: Phaser 7100N with error 010-338 «fuser unit fail»
customer says machine is now working
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Forum Rules
BSD-ON:
BSD 10.1 — Fusing Heat Control
•
After the Main Lamp turned On during warm up, the Control Thermistor did not detect
READY temperature within the specified time.
•
After the Main Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during standby, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the empty rotation started, the Control Thermistor did not detect the empty rotation
finishing temperature within the specified time.
•
After the Main Lamp turned On during printing, the Control Thermistor did not detect a
specific temperature within the specified time.
•
After the Sub Lamp turned On during printing, the Control Thermistor did not detect a spe-
cific temperature within the specified time.
Initial Actions
•
Voltage Supply
•
Indoor Temperature
Procedure
NOTE: When this fault occurs, NVM location 744-005 is set to 1, 2, or 3, depending on the
fault. You must reset this location to 0 in order to clear the fault.
Check for paper on the Fuser. The Fuser has no paper wrapped round it.
Y
N
Remove the paper.
Check the installation of the Fuser Unit. The Fuser Unit is securely installed.
Y
N
Install the Fuser Unit securely.
Remove the Fuser Unit. Check the conductivity of the contact points of the Thermostat. The
contact points are connected.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Main Lamp between J621-6 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Main Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Sub Lamp between J621-2 and J621-7 for an open circuit or a
short circuit
(BSD
10.1). The resistance of the Sub Lamp is 100 ohms or lower.
Y
N
Replace the Fuser Unit
(PL
7.1).
Check the resistance of the Control (Center) Thermistor between J621-5 and J621-1
10.1). There is no open circuit in the Center STS and the resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
(PL
7.1).
A
Initial Issue
WorkCentre 5335 Family Service Documentation
A
Check the resistance of the Rear Thermistor between J621-7 and J621-3
resistance is 3k ohms or higher.
Y
N
Replace the Fuser Unit
Check the wire between P/J411-B7 and J621-7 for an open circuit or a short circuit (
10.1). The wire between
short circuit.
Y
N
Repair the open circuit or short circuit.
Check the wire between
The wire between
Y
N
Repair the open circuit or short circuit.
Replace the Fuser Unit
If the problem persists, replace the MCU PWB
(BSD
07/2011
2-83
BUS Updated 12/2011
(PL
7.1).
P/J411
and
J621
is conducting without an open circuit or a
P/J414
and
P530
for an open circuit or a short circuit
P/J414
and
P530
conducts and if free of a short circuit.
(PL
7.1). If the problem persists, replace the AC Drive PWB
(PL
18.2).
(BSD
10.1). The
BSD
(BSD
10.1).
(PL
18.2)
Status Indicator RAPs
010-338