Samsung 1860 системная ошибка

– Compatible Printer model: Samsung Xpress C1860FW
– Samsung Xpress C1860FW Error Codes with quick guides:

• Code: A1-1210
• Description: Actuator Motor Failure : #A1-1210. Call for service if the problem persists.
• Causes: The fuser motor does not operate. / The fuser motor is operating but is recognized as stop status.
• Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the rear and right cover.
  3) Check if there are any obstacles or paper around the fuser unit.
  4) Check if the connection between main board and fuser motor are correct.
  5) If the connection is OK, replace the fuser motor.
  6) If the problem persists, replace the main board.

• Code: A1-2112, A1-3612
• Description: Actuator Motor Failure : #A1-2112. Call for service if the problem persists.
  Actuator Motor Failure : #A1-3612. Call for service if the problem persists.
• Causes: The OPC/Deve motor does not operate. / The OPC/Deve motor is operating but is recognized as stop status.
• Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the right cover.
  3) Check if the connection between main board and OPC/Deve motor are correct.
  4) If the connection is OK, replace the OPC/Deve motor.
  5) If the problem persists, replace the main board.

• Code: A1-4111, A1-4112
• Description: Actuator Motor Failure : #A1-3612. Call for service if the problem persists.
• Causes: The transfer roller can’t move the engage/disengage position.
• Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the right cover.
  3) Check if the connection between main board and Feed drive unit are correct.
  4) If the connection is OK, replace the step motor of the Feed drive unit.
  5) If the problem persists, replace the main board.

• Code: A1-4310
• Description: Actuator Motor Failure : #A1-4310. Call for service if the problem persists.
• Causes: The motor for ITB unit does not operate normally.
• Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Remove the right cover.
  3) Check if the connection between main board and the main drive unit are correct.
  4) If the connection is OK, replace the main drive unit.
  5) If the problem persists, replace the main board.

• Code: A2-1210, A2-2110
• Description: Actuator Fan Failure : #A2-1210. Call for service if the problem persists.
  Actuator Fan Failure : #A2-2110. Call for service if the problem persists.
• Causes: The SMPS fan or Fuser fan does no operate normally.
• Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again. 2) Remove the right cover. 3) Check if the connection between main board and the related fan is correct. 4) If the connection is OK, replace the defective fan.

• Code: A3-3211, A3-3212
• Description: Actuator Sensor Failure #A3-3211: Call for service if the problem persists.
  Actuator Sensor Failure #A3-3212: Call for service if the problem persists.
• Causes: The inner temperature sensor is defective.
• Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Enter the tech mode. Check the temperature sensor output.
  3) If the sensor is defective, replace it.
  4) If the temperature sensor is OK, replace the main board.

• Code: A3-3311, A3-3312
• Description: Actuator Sensor Failure #A3-3311: Call for service if the problem persists.
  Actuator Sensor Failure #A3-3312: Call for service if the problem persists.
• Causes: The outer temperature sensor is defective.
• Troubleshooting Guides: 1) Turn the machine off then on. If the error persists, turn the machine off again.
  2) Enter the tech mode. Check the temperature sensor output.
  3) If the sensor is defective, replace it.
  4) If the temperature sensor is OK, replace the main board.

• Code: A3-3320
• Description: Not proper room temperature. Change room temperature.
• Causes: The value of the outer temperature sensor is out of normal area.
• Troubleshooting Guides: 1) Check if the machine is installed in the proper area.
  2) If the temperature sensor is defective, replace it.

• Code: C2-2110, C2-3110
• Description: Prepare new yellow toner cartridge.
  Prepare new magenta toner cartridge.
  Prepare new cyan toner cartridge.
  Prepare new black toner cartridge.
• Causes: The remaining toner cartridge is less than 10%
• Troubleshooting Guides: 1) Print the supply information report. Check the life remaining of the toner cartridge.
  2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code: C2-2120, C2-2150, C2-3120
• Description: Replace with new yellow toner cartridge.
  Replace with new magenta toner cartridge.
  Replace with new cyan toner cartridge.
  Replace with new black toner cartridge.
• Causes: The toner cartridge is at the end of its life.
• Troubleshooting Guides: 1) Print the supply information report. Check the life remaining of the toner cartridge.
  2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code: C2-2320, C2-2410, C2-3320
• Description: Yellow Toner Failure: #C2-2320. Install yellow toner cartridge again.
  Install yellow toner cartridge.
  Magenta Toner Failure: #C2-3320. Install magenta toner cartridge again.
  Install magenta toner cartridge.
  Cyan Toner Failure: #C2-4320. Install cyan toner cartridge again.
  Install cyan toner cartridge.
  Black Toner Failure: #C2-5320. Install black toner cartridge again.
  Install black toner cartridge.
• Causes: The toner cartridge is not installed or the CRUM has some problem.
• Troubleshooting Guides: 1) Check if the toner cartridge is installed properly. Turn the machine off then on.
  2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge.
  3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4) If the problem persists, replace the toner cartridge with new one.

• Code: C2-2512, C2-3512
• Description: Yellow toner cartridge is not compatible. Check user’s guide.
  Magenta toner cartridge is not compatible. Check user’s guide.
  Cyan toner cartridge is not compatible. Check user’s guide.
  Black toner cartridge is not compatible. Check user’s guide.
• Causes: Toner cartridge is not compatible.
• Troubleshooting Guides: 1) Print the supply information report. Check information of the toner cartridge.
  2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

Solve Samsung Xpress C1860FW Error codes

• Code: C2-3150, C2-4120, C2-4150
• Description: Replace with new yellow toner cartridge.
  Replace with new magenta toner cartridge.
  Replace with new cyan toner cartridge.
  Replace with new black toner cartridge.
• Causes: The toner cartridge is at the end of its life.
• Troubleshooting Guides: 1) Print the supply information report. Check the life remaining of the toner cartridge.
  2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code: C2-3410, C2-4320, C2-4410
• Description: Yellow Toner Failure: #C2-2320. Install yellow toner cartridge again.
  Install yellow toner cartridge.
  Magenta Toner Failure: #C2-3320. Install magenta toner cartridge again.
  Install magenta toner cartridge.
  Cyan Toner Failure: #C2-4320. Install cyan toner cartridge again.
  Install cyan toner cartridge.
  Black Toner Failure: #C2-5320. Install black toner cartridge again.
  Install black toner cartridge.
• Causes: The toner cartridge is not installed or the CRUM has some problem.
• Troubleshooting Guides: 1) Check if the toner cartridge is installed properly. Turn the machine off then on.
  2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge.
  3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4) If the problem persists, replace the toner cartridge with new one.

• Code: C2-4110, C2-5110
• Description: Prepare new yellow toner cartridge.
  Prepare new magenta toner cartridge.
  Prepare new cyan toner cartridge.
  Prepare new black toner cartridge.
• Causes: The remaining toner cartridge is less than 10%
• Troubleshooting Guides: 1) Print the supply information report. Check the life remaining of the toner cartridge.
  2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code: C2-4512, C2-5512
• Description: Yellow toner cartridge is not compatible. Check user’s guide.
  Magenta toner cartridge is not compatible. Check user’s guide.
  Cyan toner cartridge is not compatible. Check user’s guide.
  Black toner cartridge is not compatible. Check user’s guide.
• Causes: Toner cartridge is not compatible.
• Troubleshooting Guides: 1) Print the supply information report. Check information of the toner cartridge.
  2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.

• Code: C2-5120, C2-5150
• Description: Replace with new yellow toner cartridge.
  Replace with new magenta toner cartridge.
  Replace with new cyan toner cartridge.
  Replace with new black toner cartridge.
• Causes: The toner cartridge is at the end of its life.
• Troubleshooting Guides: 1) Print the supply information report. Check the life remaining of the toner cartridge.
  2) If its life is at the end, turn the machine off and replace the toner cartridge with new one.

• Code: C2-5320, C2-5410
• Description: Yellow Toner Failure: #C2-2320. Install yellow toner cartridge again.
  Install yellow toner cartridge.
  Magenta Toner Failure: #C2-3320. Install magenta toner cartridge again.
  Install magenta toner cartridge.
  Cyan Toner Failure: #C2-4320. Install cyan toner cartridge again.
  Install cyan toner cartridge.
  Black Toner Failure: #C2-5320. Install black toner cartridge again.
  Install black toner cartridge.
• Causes: The toner cartridge is not installed or the CRUM has some problem.
• Troubleshooting Guides: 1) Check if the toner cartridge is installed properly. Turn the machine off then on.
  2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge.
  3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4) If the problem persists, replace the toner cartridge with new one.

• Code: C5-1110, C5-1120
• Description: Prepare new transfer belt unit.
  Replace new transfer belt unit.
• Causes: The ITB Unit is at the end of its life.
• Troubleshooting Guides: 1) Print the supply information report. Check the life remaining of the ITB unit.
  2) If its life is at the end, turn the machine off and replace the ITB unit with new one.

• Code: C5-1310
• Description: Install image transfer belt unit.
• Causes: The ITB Unit is not installed properly.
• Troubleshooting Guides: 1) Turn the machine off. Remove and reinstall the ITB unit.
  2) Turn the machine on. If the problem persists, replace the ITB unit.

• Code: C5-1410
• Description: Image transfer belt unit is not compatible. Check users guide.
• Causes: The ITB unit is not compatible.
• Troubleshooting Guides: 1) Print the supply information report. Check information of the ITB Unit.
  2) If the toner cartridge is not a Samsung genuine ITB Unit, replace with new one.

• Code: C5-1710
• Description: Sensor Failure: #C5-1710. Turn off then on.
• Causes: The ITB home position sensor has the problem.
• Troubleshooting Guides: 1) Turn the machine off. Replace the ITB Unit.

• Code: C6-1110, C6-1120
• Description: Prepare new fuser unit.
  Replace with new fuser unit.
• Causes: The fuser unit is at the end of its life.
• Troubleshooting Guides: 1) Print the supply information report. Check the life remaining of the fuser unit.
  2) If its life is at the end, turn the machine off and replace the fuser unit with new one.

• Code: C7-1110
• Description: Waste toner container is almost full. Order new one.
• Causes: The waste toner container is at the end of its life.
• Troubleshooting Guides: 1) Print the supply information report. Check the life remaining of the waste toner container.
  2) If its life is at the end, turn the machine off and replace the waste toner container with new one.

• Code: C7-1311
• Description: Waste toner container is not installed. Install it.
• Causes: The waste toner container is not installed
• Troubleshooting Guides: 1) Check if the waste toner container is installed properly.
  2) Remove and reinstall the waste toner container.

• Code: C9-1112, C9-1116
• Description: Replace with new Tray1 pickup roller.
  End of life, Replace with new Tray1 retard roller.
• Causes: The pick up roller or reverse roller is at the end of its life.
• Troubleshooting Guides: 1) Turn the machine off.
  2) Replace the pick up roller Assy and reverse roller Assy. 4-

• Code: M1-1110
• Description: Paper jam in tray 1.
• Causes: The jammed paper has occurred in the tray1.
• Troubleshooting Guides: 1) Remove the jammed paper.
  2) If the jammed paper occurs continually, check the followings. a) Check if the pick up/forward/reverse roller are worn out or contaminated. Clean the contaminated part or replace it. b) Check if the actuator is assembled correctly.
  3) If the pick up clutch is defective, replace it.

• Code: M1-5112
• Description: Paper is empty in tray 1. Load paper.
• Causes: Paper is empty in Tray1
• Troubleshooting Guides: 1) Take off the cassette. If there is no paper on the tray, load the paper.
  2) If the problem persists, check the following. a) Check if the paper empty sensor is contaminated or defective. Replace it.

• Code: M2-1110, M2-1116
• Description: Paper jam inside of machine.
  Paper jam or empty in tray.
• Causes: The jammed paper has occurred inside machine.
• Troubleshooting Guides: 1) Remove the jammed paper.
  2) If the problem persists, check the following. a) Check if there is any obstacles or paper on the paper path. Remove it. b) Check if the FRAME-RETARD unit is assembled properly. c) Check if the pick up clutch, regi clutch, feed drive unit are working normally. If there is a defective part, replace it.

• Code: M3-1110
• Description: Paper jam in exit area.
• Causes: The jammed paper has occurred in the exit area.
• Troubleshooting Guides: 1) Remove the jammed paper.
  2) If the problem persists, check the following. a) Check if there is any obstacles or paper on the paper path. Remove it. b) Check if the fuser unit is assembled properly. If the fuser unit is defective, replace it. c) Check if the FRAME-EXIT unit has any defective parts. Replace the FRAME-EXIT.

• Code: M3-2130
• Description: Too much paper in output bin tray. Remove printed paper
• Causes: The machine detected that the output tray has got full or the bin-full sensor is defective.
• Troubleshooting Guides: 1) Remove the paper on the output tray.
  2) Check if the Bin-full Sensor connector is connected properly. Reconnect it.
  3) If the sensor is defective, replace it.

• Code: S2-4120
• Description: Door is open. Close it.
• Causes: Door is open or the cover open switch is defective.
• Troubleshooting Guides: 1) Check if the front cover is closed perfectly.
  2) If the error persists, check that the cover-open sensor is working normally. If it is defective, replace it.

• Code: S3-3121
• Description: Scanner is locked.
• Causes: Scanner lock error has occurred. CIS does not move.
• Troubleshooting Guides: 1) Check if the CIS unit is moving when power on.
  2) Check if the at cable is connected to the CIS unit properly. Re-connect or replace the cable.
  3) If the CIS is defective, replace it.
  4) Check if there is any defective part in the scanner unit. (Gear, Belt, Motor etc.)
  5) If the problem persists, replace the main board.

• Code: S4-2111, S4-2112
• Description: Fax Memory is almost full. Print or remove received fax Job.
  Fax memory is full. Print or remove received fax Job.
• Causes: The fax memory is almost full.
• Troubleshooting Guides: 1) Print or remove the received fax job.

• Code: S4-3111
• Description: Fax System Failure: #S4-3111. Install fax modem card again.
• Causes: The fax board is not installed or defective.
• Troubleshooting Guides: 1) Check if the fax board is installed properly.
  2) If the fax board is defective, replace it.
  3) If the problem persists, replace the main board.

• Code: S5-3110
• Description: UI System Failure: #S5-3110. Call for service.
• Causes: The communication error between main board and OPE board has occurred.
• Troubleshooting Guides: 1) Turn the machine off then on.
  2) If the problem persists, check the followings. a) Check the connection between main board and OPE board. Reconnect the harness. b) If the connection is OK, replace the main board or OPE board.

• Code: S6-3123, S6-3128
• Description: This IP address conflicts with that of other system. Check it.
  802.1x authentication failed. Please Contact the System Administrator.
• Causes: IP address conflicts with that of other system.
• Troubleshooting Guides: 1) Change the machine’s IP address.
  2) Check the setting-up for 802.1x confirmation server.

• Code: U1-2132, U1-2315, U1-2320
• Description: Fuser Unit Failure #U1-2132: Turn off then on.
  Fuser Unit Failure #U1-2315: Turn off then on.
  Fuser Unit Failure #U1-2320: Turn off then on.
• Causes: The temperature control of fuser unit is abnormal.
• Troubleshooting Guides: 1) Check if the input voltage is normal.
  2) Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and Thermistor connector.
  3) Turn the machine on. Is the error message is disappeared?
  4) Check the followings. If the fuser unit has any problem, replace it. a) Check if the fuser connector is connected properly. b) Check if the halogen lamp voltage is normal. c) Check if the thermistor is contaminated or twisted.
  5) If the problem persists, replace the main board or SMPS board.

• Code: U1-2330, U1-2334
• Description: Fuser Unit Failure #U1-2330: Turn off then on.
  Fuser Unit Failure #U1-2334: Turn off then on.
• Causes: The temperature control of fuser unit is abnormal.
• Troubleshooting Guides: 1) Check if the input voltage is normal.
  2) Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and Thermistor connector.
  3) Turn the machine on. Is the error message is disappeared?
  4) Check the followings. If the fuser unit has any problem, replace it. a) Check if the fuser connector is connected properly. b) Check if the halogen lamp voltage is normal. c) Check if the thermistor is contaminated or twisted.
  5) If the problem persists, replace the main board or SMPS board.

• Code: U1-2340, U1-234H
• Description: Fuser Unit Failure #U1-2340: Turn off then on.
  Fuser Unit Failure #U1-234H: Turn off then on.
• Causes: The temperature control of fuser unit is abnormal.
• Troubleshooting Guides: 1) Check if the input voltage is normal.
  2) Turn the machine off. Remove and reinstall the fuser unit. Be careful when connecting the AC-connector and Thermistor connector.
  3) Turn the machine on. Is the error message is disappeared?
  4) Check the followings. If the fuser unit has any problem, replace it. a) Check if the fuser connector is connected properly. b) Check if the halogen lamp voltage is normal. c) Check if the thermistor is contaminated or twisted.
  5) If the problem persists, replace the main board or SMPS board.

• Code: U2-6122, U2-6142
• Description: LSU Failure: #U2-6122. Please turn off then on.
  LSU Failure: #U2-6142. Please turn off then on.
• Causes: LSU Motor does not work normally. / LSU Hsync signal is abnormal.
• Troubleshooting Guides: 1) Check if the LSU harness on the main board is connected properly.
  2) If it is OK, check that the LSU harness on LSU board is connected properly.
  3) Check if the LSU harness is defective.
  4) If the problem persists, replace the LSU.
  5) If the problem persists after replacing LSU, replace the main board.

• Code: U3-3113, U3-3114
• Description: Original paper jam in front of scanner.
  Original paper jam inside of scanner.
• Causes: A document jam was detected in the ADF unit.
• Troubleshooting Guides: 1) Remove the jammed paper from ADF unit.
  2) If the error persists, turn the machine off then on.
  3) If the document jam occurs continually, open the ADF cover-top. Check if the ADF pick up roller is contaminated or worn out. Clean or replace it.
  4) If the pick up roller is OK, check the followings. a) Check if the ADF motor is working normally. b) Check if the connector on the ADF joint board is connected correctly.
  5) If the problem persists, replace the ADF unit.

• Code: U3-3313, U3-3314
• Description: Original paper jam in front of scanner.
  Original paper jam inside of scanner.
• Causes: A document jam was detected in the ADF unit.
• Troubleshooting Guides: 1) Remove the jammed paper from ADF unit.
  2) If the error persists, turn the machine off then on.
  3) If the document jam occurs continually, open the ADF cover-top. Check if the ADF pick up roller is contaminated or worn out. Clean or replace it.
  4) If the pick up roller is OK, check the followings. a) Check if the ADF motor is working normally. b) Check if the connector on the ADF joint board is connected correctly.
  5) If the problem persists, replace the ADF unit.

• Code: U3-4110
• Description: Door of scanner is open.
• Causes: ADF or ADF top cover is opened.
• Troubleshooting Guides: 1) Close the ADF unit.
  2) Close the ADF top cover.

– Get more information about Epson XP 15000 troubleshooting, click here

– Get more error code list with quick guide to fix printer product, click here

– About get help with reseting Epson inkpad or others, click here

Samsung printer reset software introduction:

Notes before resetting Samsung printer:

– Identify accurate version, serial and crum of Samsung printer.
– How to get Samsung printer model info: Click Here
– Before you continue with the reprogramming of the firmware, please make sure that the device is installed on your computer.
– It is very important that under no circumstances should you remove the chip from the cartridge while reprogramming the firmware. After you have succesfully reprogrammed the printer, remove the chip from the cartridge and store it somewhere safely (the chip – a key). In all cartridges which you are going to use in the printer, the chip has to be either removed or sealed. If you have accidently inserted a new cartridge without removing the chip, the device will be blocked. In order to unblock it, you can use the stored chip as a key which help you to unblock the printer.
– And make sure that any other devices (except mouse and keyboard), which are connected to your computer via USB or LPT ports are disconnected. It’s preferable that the computer is connected to the “UPS” (uninterruptible power source) device, because if during the reprogramming process the electricity source has any interruptions, then the reprogramming will be carried out with an error, which makes the device unable to work.
– This firmware will be installed directly to your printer. Before opening firmare link make sure that printer is turned on and connected to your computer and printer drivers are installed correctly.
Be aware that with the reprogramming of the firmware the manufacturer’s warranty goes lost!!

How To Run Firmware Fix Samsung printer

1. Connect the printer to the computer and turn it on.
2. Wait until the printer is ready for work.
3. Drag and drop *.hd to usbprns2.exe file.

4. The reprogramming process starts automatically.
5. Wait until the printer reprograms (10-20 minute) and restarts.
6. After that the reprogramming process is finished, restart the printer.

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