Sadp device rejected ошибка - Решение и исправление самых разных ошибок на TopOshibok.ru

Иногда, когда вы пытаетесь изменить параметры IP-камеры через SADP, вы можете получить сообщение об ошибке с надписью DevicesRejected или тайм-аутом.

Эти две ошибки указывают на одно и то же: программное обеспечение SAD не может получить доступ к камере для изменения параметров (или сброса пароля).

Эта проблема вызвана многими факторами, такими как старая версия SADP, проблемы с привилегиями, неправильный RJ-45, сетевые настройки, неправильная настройка сети и т. Д. В этом кратком руководстве мы объясним, как устранить эту проблему, выполнив всего несколько шагов.

SADP «Отклонено устройство» и «Проблема с тайм-аутом’

Как мы уже говорили, эти ошибки (DevicesRejected или тайм-аут) указывают на то, что SADP может видеть камеру в сети, но не может изменить ее настройки по запросу пользователя.

Например, вы можете увидеть камеру в списке (через SADP), но при попытке изменить IP-адрес произойдет задержка до получения сообщения о том, что устройство было отклонено. Следуйте приведенным ниже советам, чтобы решить проблему.

Запустите его от имени администратора

Этот метод устраняет проблему в большинстве случаев. Вам необходимо запустить SADP от имени администратора, чтобы получить полный контроль над приложением. Это не всегда так, но для некоторых компьютеров и сетей требуются права администратора для использования программного обеспечения SADP.

Мы предполагаем, что вы установили программное обеспечение SADP на свой компьютер (нажмите здесь для получения более подробной информации), а затем оно полностью отключено. На значке SADP на рабочем столе щелкните правой кнопкой мыши и выберите Запуск от имени администратора.

SADP откроется в обычном режиме, и вы должны увидеть все устройства, найденные в вашей локальной сети. Измените любые параметры по желанию, и на этот раз настройки будут применены. Если нет, перейдите к следующим шагам.

Проверьте кабель (и разъем)

Иногда проблема вызвана плохим подключением кабелей, а точнее, разъемом RJ45, который мог быть поврежден или просто неправильно подключен.

Осмотрите разъем и выясните, нет ли чего-нибудь не на своем месте, проверьте, нет ли поврежденных контактов (или полностью отсутствующих), изношенного кабеля, убедитесь, что все TXs и RXs работают правильно. и т.д. Не забудьте проверить кабель на обоих концах (к камере и сети).

Кроме того, вы можете использовать соединительный кабель (или просто другой кабель) для проверки проблемы. Замените старый кабель, откройте SADP и повторите попытку изменить параметры.

Если вы включаете питание на фотокамеру через PoE, убедитесь, что на фотокамеру установлена соответствующая камера и что коммутатор поддерживает функцию PoE. Обычно в переключателях такого типа используются светодиодные индикаторы, которые загораются зеленым цветом, когда устройство получает правильное питание.

Обновление SADP

Не совсем обновление, но вам нужно убедиться, что вы используете последнюю версию программного обеспечения SADP, особенно если вы используете новейшие камеры Hikvision (с логотипом или OEM). На новых камерах установлена последняя версия прошивки, и если вы используете более старую версию SADP, устройство не сможет взаимодействовать с программным обеспечением.

Вы можете загрузить последнюю версию SADP с официального сайта Hikvision. Перед установкой нового, удалите старый SADP на вашем компьютере и переустановите новый.

Внимательно прочтите подсказки и примите те, которые применимы. Затем запустите (новый) SADP от имени администратора и попробуйте изменить параметры по мере необходимости. Скорее всего, на этот раз это сработает.

Измените подсеть

Еще одна вещь, которую вы можете попробовать, — это сопоставить заводскую подсеть камеры, что позволит вам изменять параметры сети. Этот метод работает в определенных случаях, но стоит попробовать, если вы застряли посередине.

IP-адрес камеры по умолчанию — 192.0.0.64, а маска подсети — 255.255.255.0, вы можете изменить сетевые настройки компьютера в соответствии с этими форматами IP, а затем использовать SADP для выполнения дополнительных действий.

Перейдите к сетевым подключениям вашего компьютера (путь Панель управления \ Сеть и Интернет \ Сетевые подключения), щелкните правой кнопкой мыши на вашем интернет-подключении из списка, а затем нажмите Свойства. Перейдите к протоколу TCP / IPv4, а затем измените параметры (пример приведен ниже).

В принципе, IP-адрес вашего компьютера должен совпадать с IP-адресом камеры. Сохраните настройки, вернитесь к SADP и посмотрите, исчезли ли ошибки DeviceRejested или TimedOut.

Примечание: Если вы не знаете IP-адрес камеры, вы можете просто быстро сбросить его, и тогда камера вернется к заводским настройкам по умолчанию.

Все камеры Hikvision оснащены кнопкой сброса. Осмотрите камеру и найдите такую кнопку. Если вы не видите снаружи, откройте стоп (в купольных камерах) и найдите кнопку сброса на панели (она выглядит как круглая черная кнопка на квадратной платформе).

Вот как вы можете легко перезагрузить камеру:

Включите питание камеры через PoE (или адаптер).
Сразу же нажмите и удерживайте кнопку сброса не менее 20 секунд.
Отпустите камеру и подождите 1-2 минуты.
Вернитесь в SADP и посмотрите, отображается ли это там.

Если фотокамера еще не сбросила настройки, повторите попытку несколько раз. Секрет заключается в том, чтобы сразу же нажать кнопку сброса, как только камера будет включена. Если вы подождете дольше, камера не перейдет в режим сброса.

Обновите встроенное ПО камеры

Кроме того, необходимо обновлять встроенное ПО камеры до последней версии. Иногда новый SADP не может должным образом взаимодействовать с камерами, работающими на старой прошивке.

Вот почему вам необходимо обновить камеры, если это невозможно, вы можете попробовать установить старую версию SADP, а затем проверить, установлена ли связь.

Заключение

При изменении настроек IP-камер с помощью инструмента SADP вы можете получить следующие два сообщения об ошибках: устройство отклонено или истекло время ожидания. Оба указывают на то, что SADP и камера не могут взаимодействовать должным образом (даже если камера обнаружена инструментом).

Чтобы устранить эту проблему, вы можете либо перезапустить SADP и запустить его от имени администратора, либо проверить кабель. Кроме того, вам необходимо убедиться, что вы используете последнюю версию SADP. Кроме того, вы можете изменить IP-адрес вашего ноутбука, чтобы он соответствовал IP-адресу камеры.

Источник

Sometimes when you are trying to modify the parameters of an IP camera through the SADP, you may get an error that says DevicesRejected or TimedOut.

These two errors indicate the same thing, the SAD software can’t access the camera to modify the parameters (or reset the password).

This issue is caused by many factors such as the old version of SADP, privilege permission problems, bad RJ-45, network settings, improper network setup, etc. In this quick guide, we will explain how to fix this problem by just following a few steps.

As we said, these errors (DevicesRejected or TimedOut) indicate that the SADP can see the camera on the network, but it’s not able to modify its settings as requested by the user.

For example, you may see the camera on the list (via SADP), but when you try to modify the IP address then you’ll go through a delay until getting the message that the device has been rejected. Follow the tips below to have the issue solved.

Run it as an administrator

This method fixes the issue most of the time. You need to run the SADP as an administrator to get full control of the app. It’s not always the case, but for some computers and networks, you need administrator privileges to utilize the SADP software.

We assume that you’ve installed SADP software on your computer (click here for more details), and then it’s completely closed off. On the SADP desktop icon, right-click with your mouse and then select Run as Administrator.

The SADP will open up normally and you should see all the devices found on your local network. Modify any parameters as desired and this time the settings will be applied. If not, continue to the next steps.

Check the cable (and connector)

Sometimes the issue is caused by bad cabling, to be exact the RJ45 connector which may have become damaged, or simply not terminated correctly.

Inspect the connector and find out if anything is out of place, check for damaged pins (or completely missing), worn cable, make sure all TXs and RXs work properly., etc. Don’t forget to check the cable on both ends (the camera and network). For more details check this article.

Additionally, you may use a patch cable (or simply another cable) to test out the issue. Replace the old cable, open up SADP and try again to modify the parameters.

If you’re powering up the camera via PoE, make sure that the camera is getting a proper camera and that the switch supports the PoE function. Usually, these types of switches utilize LED lights that turn green when the device is getting properly powered.

Update SADP

Not exactly an update, but you need to make sure to use the latest version of the SADP software, especially if you’re using the latest Hikvision (logo or OEM) cameras. The new cameras run the latest firmware and if you’re using an older version of SADP, then the device can’t communicate with the software.

You can download the latest SADP from Hikvision’s official website (or from here). Before installing the new one, uninstall the old SADP on your computer and reinstall the new one.

Read carefully the prompts and accept the ones that apply. Then run the (new) SADP as administrator and try to modify the parameters as needed. Most likely it will work this time.

Modify the Subnet

Another thing you can try is to match the camera’s factory subnet which will allow you to modify the network parameters. This method works in certain cases, but it’s worth trying if you’re stuck in the middle.

The camera’s default IP address is 192.0.0.64 and the subnet mask 255.255.255.0, you can modify the computer’s network settings to match those IP formats, and then you can use the SADP to perform additional actions.

Go to the Network Connections of your computer (path Control Panel\Network and Internet\Network Connections), right click on your internet connection from the list, and then hit Properties. Go to the TCP/IPv4 and then modify the parameters (an example is shown below).

Basically, the IP of your computer has to match that of the camera. Save the settings, go back to SADP, and see if the DeviceRejested or TimedOut errors have disappeared.

Note: If you don’t know the IP address of the camera, you may simply reset it quickly, and then the camera will revert to factory default settings.

All Hikvision cameras come with a reset button. Inspect your camera and locate such a button. If you don’t see the outside, open up the stop (in dome-style cameras) and find the reset button on the board (it looks like a round black button on a square platform).

Here’s how you can reset the camera easily:

Power up the camera via PoE (or adapter)
Right away press and hold the reset button for at least 20 seconds.
Release the camera and wait 1-2 minutes.
Go back to SADP and see if it shows up there.

If the camera hasn’t reset yet, try a few times. The secret is to press the reset button right away once the camera is powered up. If you wait longer, the camera won’t enter the reset mode.

Update the camera’s firmware

Additionally, you need to keep the camera’s firmware updated to the latest version. Sometimes the new SADP is not able to properly communicate with cameras that run on old firmware.

That’s why you need to update the cameras, if that’s not possible, you can try to install an old version of SADP and then check if the communication is established.

Conclusion

When modifying the settings of IP cameras via the SADP tool, you may get these two error messages: Device Rejected or Timed Out. Both indicate that the SADP and the camera cannot communicate properly (even if the camera is detected by the tool).

To fix this issue you can either restart the SADP and run it as administrator, or check the cable. Also, you need to ensure that you’re using the latest version of SADP. Alternatively, you may modify the IP address of your laptop to match that of the camera.

Источник

Created OnOctober 22, 2020

Last Updated OnOctober 26, 2020

You are here:

If you are going to make changes over SADP tool, and you are seeing this error prompt, it usually occurs for the following reasons:

1.The password entered is incorrect.

2.The security level of SADP is not authorized to modify the camera’s network information.

For 1st, please refer to this article to reset your password: https://sunbatech.com//faq/how-to-reset-password-for-your-sunba-illuminati-camera/

For 2nd, please go to Configuration-System-Security and change Security Service to “enable illegal login lock”.

If you are unable to access the camera’s interface, connect the device directly to the computer to make the changes.

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Источник

Запустите его от имени администратора

Проверьте кабель (и разъем)

Обновление SADP

Измените подсеть

Перейдите к сетевым подключениям вашего компьютера (путь Панель управления Сеть и Интернет Сетевые подключения), щелкните правой кнопкой мыши на вашем интернет-подключении из списка, а затем нажмите Свойства. Перейдите к протоколу TCP / IPv4, а затем измените параметры (пример приведен ниже).

Вот как вы можете легко перезагрузить камеру:

Включите питание камеры через PoE (или адаптер).
Сразу же нажмите и удерживайте кнопку сброса не менее 20 секунд.
Отпустите камеру и подождите 1-2 минуты.
Вернитесь в SADP и посмотрите, отображается ли это там.

Обновите встроенное ПО камеры

Заключение

Network Communication Error Code
Error Type	Returned Value	Information
NET_DVR_NOERROR	0	No error.
NET_DVR_PASSWORD_ERROR	1	User name or password error.
NET_DVR_NOENOUGHPRI	2	Not authorized to do this operation.
NET_DVR_NOINIT	3	SDK is not initialized.
NET_DVR_CHANNEL_ERROR	4	Channel number error. There is no corresponding channel number on the device.
NET_DVR_OVER_MAXLINK NET_DVR_VERSIONNOMATCH	5 6	The number of connection with the device has exceeded the max limit. Version mismatch. SDK version is not matching with the device.
NET_DVR_NETWORK_FAIL_CONNECT	7	Failed to connect to the device. The device is off-line, or connection timeout caused by network.
NET_DVR_NETWORK_SEND_ERROR	8	Failed to send data to the device.
NET_DVR_NETWORK_RECV_ERROR	9	Failed to receive data from the device.
NET_DVR_NETWORK_RECV_TIMEOUT	10	Timeout when receiving data from the device.
NET_DVR_NETWORK_ERRORDATA NET_DVR_ORDER_ERROR NET_DVR_OPERNOPERMIT NET_DVR_COMMANDTIMEOUT NET_DVR_ERRORSERIALPORT	11 12 13 14 15	The data sent to the device is illegal, or the data received from the device error. E.g. The input data is not supported by the device for remote configuration. API calling order error. Not authorized for this operation. Executing command on the device is timeout. Serial port number error. The assigned serial port does not exist on the device.
NET_DVR_ERRORALARMPORT	16	Alarm port number error.
NET_DVR_PARAMETER_ERROR NET_DVR_CHAN_EXCEPTION NET_DVR_NODISK NET_DVR_ERRORDISKNUM	17 18 19 20	Parameter error. Input or output parameters in the SDK API is NULL, or the value or format of the parameters does not match with the requirement. Device channel is in exception status. No hard disk on the device, and the operation of recording and hard disk configuration will fail. Hard disk number error. The assigned hard disk number does not exist during hard disk management.
NET_DVR_DISK_FULL	21	Device hark disk is full.
NET_DVR_DISK_ERROR	22	Device hard disk error.
NET_DVR_NOSUPPORT	23	Device does not support this function.
NET_DVR_BUSY	24	Device is busy.
NET_DVR_MODIFY_FAIL	25	Failed to modify device parameters.
NET_DVR_PASSWORD_FORMAT_ERROR	26	The inputting password format is not correct.
NET_DVR_DISK_FORMATING	27	Hard disk is formatting, and the operation cannot be done.
NET_DVR_DVRNORESOURCE	28	Not enough resource on the device.
NET_DVR_DVROPRATEFAILED	29	Device operation failed.
NET_DVR_OPENHOSTSOUND_FAIL NET_DVR_DVRVOICEOPENED NET_DVR_TIMEINPUTERROR	30 31 32	Failed to collect local audio data or to open audio output during voice talk / broadcasting. Voice talk channel on the device has been occupied. Time input is not correct.
NET_DVR_NOSPECFILE	33	There is no selected file for playback.
NET_DVR_CREATEFILE_ERROR NET_DVR_FILEOPENFAIL	34 35	Failed to create a file, during local recording, saving picture, getting configuration file or downloading record file. Failed to open a file, when importing configuration file, upgrading device or uploading inquest file.
NET_DVR_OPERNOTFINISH	36	The last operation has not been completed.
NET_DVR_GETPLAYTIMEFAIL	37	Failed to get the current played time.
NET_DVR_PLAYFAIL	38	Failed to start playback.
NET_DVR_FILEFORMAT_ERROR	39	The file format is not correct.
NET_DVR_DIR_ERROR	40	File directory error.
NET_DVR_ALLOC_RESOURCE_ERROR	41	Resource allocation error.
NET_DVR_AUDIO_MODE_ERROR NET_DVR_NOENOUGH_BUF NET_DVR_CREATESOCKET_ERROR NET_DVR_SETSOCKET_ERROR NET_DVR_MAX_NUM NET_DVR_USERNOTEXIST	42 43 44 45 46 47	Sound adapter mode error. Currently opened sound playing mode does not match with the set mode. Buffer is not enough. Create SOCKET error. Set SOCKET error The number of login or preview connections has exceeded the SDK limitation. User doest not exist. The user ID has been logged out or unavailable.
NET_DVR_WRITEFLASHERROR	48	Writing FLASH error. Failed to write FLASH during device upgrade.
NET_DVR_UPGRADEFAIL NET_DVR_CARDHAVEINIT NET_DVR_PLAYERFAILED NET_DVR_MAX_USERNUM NET_DVR_GETLOCALIPANDMACFAIL NET_DVR_NOENCODEING NET_DVR_IPMISMATCH NET_DVR_MACMISMATCH NET_DVR_UPGRADELANGMISMATCH	49 50 51 52 53 54 55 56 57	Failed to upgrade device. It is caused by network problem or the language mismatch between the device and the upgrade file. The decode card has alreadly been initialed. Failed to call API of player SDK. The number of login user has reached the maximum limit. Failed to get the IP address or physical address of local PC. This channel hasn’t started encoding. IP address not match MAC address not match The language of upgrading file does not match the language of the device.
NET_DVR_MAX_PLAYERPORT NET_DVR_NOSPACEBACKUP NET_DVR_NODEVICEBACKUP	58 59 60	The number of player ports has reached the maximum limit. No enough space to backup file in backup device. No backup device.
NET_DVR_PICTURE_BITS_ERROR NET_DVR_PICTURE_DIMENSION_ERROR NET_DVR_PICTURE_SIZ_ERROR NET_DVR_LOADPLAYERSDKFAILED NET_DVR_LOADPLAYERSDKPROC_ERROR NET_DVR_LOADDSSDKFAILED NET_DVR_LOADDSSDKPROC_ERROR NET_DVR_DSSDK_ERROR NET_DVR_VOICEMONOPOLIZE NET_DVR_JOINMULTICASTFAILED NET_DVR_CREATEDIR_ERROR NET_DVR_BINDSOCKET_ERROR NET_DVR_SOCKETCLOSE_ERROR	61 62 63 64 65 66 67 68 69 70 71 72 73	The color quality seeting of the picture does not match the requirement, and it should be limited to 24. The dimension is over 128×256. The size of picture is over 100K Failed to load player SDK. Can not find the function in player SDK. Failed to load the library file-“DsSdk”. Can not find the API in “DsSdk”. Failed to call the API in “DsSdk”. Sound adapter has been monopolized. Failed to join to multicast group. Failed to create log file directory. Failed to bind socket. Socket disconnected. It is caused by network disconnection or destination unreachable.
NET_DVR_USERID_ISUSING	74	The user ID is operating when logout.
NET_DVR_SOCKETLISTEN_ERROR	75	Failed to listen
NET_DVR_PROGRAM_EXCEPTION	76	Sdk program exception
NET_DVR_WRITEFILE_FAILED	77	Failed to write file, during local recording, saving picture or downloading record file.
NET_DVR_FORMAT_READONLY	78	Failed to format read-only HD
NET_DVR_WITHSAMEUSERNAME	79	This user name already exists in the user configuration structure.
NET_DVR_DEVICETYPE_ERROR	80	Device type does not match when import configuration.
NET_DVR_LANGUAGE_ERROR	81	Language does not match when import configuration.
NET_DVR_PARAVERSION_ERROR	82	Software version does not match when import configuration.
NET_DVR_IPCHAN_NOTALIVE	83	IP channel is not on-line when previewing.
NET_DVR_RTSP_SDK_ERROR	84	Load StreamTransClient.dll failed
NET_DVR_CONVERT_SDK_ERROR	85	Load SystemTransform.dll failed
NET_DVR_IPC_COUNT_OVERFLOW	86	over maximun ipc count
NET_DVR_MAX_ADD_NUM	87	add label or other operation reach the maximum number
NET_DVR_PARAMMODE_ERROR NET_DVR_CODESPITTER_OFFLINE NET_DVR_BACKUP_COPYING	88 89 90	Image intensifier, parameter mode error. This error may occur when client sets software or hardware parameters. Code splitter is offline. Device is backing up.
NET_DVR_CHAN_NOTSUPPORT	91	Channel not support
NET_DVR_CALLINEINVALID NET_DVR_CALCANCELCONFLICT	92 93	The height line location is too concentrated, or the length line is not inclined enough. Cancel calibration conflict, if the rule and overall actual size filter have been set.
NET_DVR_CALPOINTOUTRANGE	94	Calibration point exceeds the range.
NET_DVR_FILTERRECTINVALID	95	The size filter does not meet the requirement.
NET_DVR_DDNS_DEVOFFLINE	96	Device has not registered to DDNS.
NET_DVR_DDNS_INTER_ERROR	97	DDNS inner error.
NET_DVR_FUNCTION_NOT_SUPPORT_OS	98	This function don’t support this OS.
NET_DVR_DEC_CHAN_REBIND	99	Decode channel can not bind with two display channel.
NET_DVR_INTERCOM_SDK_ERROR	100	Failed to load the audio intercom SDK from current directory.
NET_DVR_NO_CURRENT_UPDATEFILE	101	No current upgrade pack.
NET_DVR_USER_NOT_SUCC_LOGIN	102	The user has not logined the device.
NET_DVR_USE_LOG_SWITCH_FILE	103	It is using the log swtich file.
NET_DVR_POOL_PORT_EXHAUST	104	The ports used to bound in port pool is exhausted.
NET_DVR_PACKET_TYPE_NOT_SUPPORT	105	The packet type of stream is error.
NET_DVR_IPPARA_IPID_ERROR	106	IPID of IP access configuration is error.
NET_DVR_LOAD_HCPREVIEW_SDK_ERROR	107	Load Preview component Failed.
NET_DVR_LOAD_HCVOICETALK_SDK_ERROR	108	Load Voice talk component Failed.
NET_DVR_LOAD_HCALARM_SDK_ERROR	109	Load Alarm component Failed.
NET_DVR_LOAD_HCPLAYBACK_SDK_ERROR	110	Load Playback component Failed.
NET_DVR_LOAD_HCDISPLAY_SDK_ERROR	111	Load Display component Failed.
NET_DVR_LOAD_HCINDUSTRY_SDK_ERROR	112	Load Industry component Failed.
NET_DVR_LOAD_HCGENERALCFGMGR_SDK_ERROR	123	Load general configuration management component failed.
NET_DVR_CORE_VER_MISMATCH	121	There is a mismatch between the component and core version.
NET_DVR_CORE_VER_MISMATCH_HCPREVIEW	122	There is a mismatch between Live view component and core version.
NET_DVR_CORE_VER_MISMATCH_HCVOICETALK	123	There is a mismatch between voice component and core version.
NET_DVR_CORE_VER_MISMATCH_HCALARM	124	There is a mismatch between alarm component and core version.
NET_DVR_CORE_VER_MISMATCH_HCPLAYBACK	125	There is a mismatch between playback component and core version.
NET_DVR_CORE_VER_MISMATCH_HCDISPLAY	126	There is a mismatch between display component and core version.
NET_DVR_CORE_VER_MISMATCH_HCINDUSTRY NET_DVR_CORE_VER_MISMATCH_HCGENERALCFGMGR	127 128	There is a mismatch between industrial application component and core version. There is a mismatch between general configuration management component and the core version.
NET_DVR_COM_VER_MISMATCH_HCPREVIEW NET_DVR_COM_VER_MISMATCH_HCVOICETALK NET_DVR_COM_VER_MISMATCH_HCALARM	136 137 138	There is a mismatch between Live view component and HCNetSDK version. There is a mismatch between voice component and HCNetSDK version. here is a mismatch between alarm component and HCNetSDK version.
NET_DVR_COM_VER_MISMATCH_HCPLAYBACK	139	There is a mismatch between playback component and HCNetSDK version.
NET_DVR_COM_VER_MISMATCH_HCDISPLAY NET_DVR_COM_VER_MISMATCH_HCINDUSTRY	140 141	There is a mismatch between display component and HCNetSDK version. There is a mismatch between industrial application component and HCNetSDK version.
NET_DVR_COM_VER_MISMATCH_HCGENERALCFGMGR	142	There is a mismatch between General configuration management component and the HCNetSDK version.
NET_DVR_ALIAS_DUPLICATE	150	Alias is duplicate (for HiDDNS)
NET_DVR_USERNAME_NOT_EXIST	152	The user name doesn’t exist.
NET_ERR_USERNAME_LOCKED	153	The user name is locked.
NET_DVR_INVALID_USERID	154	Invalid User ID.
NET_DVR_LOW_LOGIN_VERSION	155	The login version is too low.
NET_DVR_LOAD_LIBEAY32_DLL_ERROR	156	Failed to load libeay32.dll.
NET_DVR_LOAD_SSLEAY32_DLL_ERROR	157	Failed to load ssleay32.dll.
NET_DVR_TEST_SERVER_FAIL_CONNECT	165	Failed to connect to test server.
NET_DVR_NAS_SERVER_INVALID_DIR NET_DVR_NAS_SERVER_NOENOUGH_PRI NET_DVR_EMAIL_SERVER_NOT_CONFIG_DNS NET_DVR_EMAIL_SERVER_NOT_CONFIG_GATEWAY	166 167 168 169	Failed to mount to NAS server (No such directory, or user name/password error). Failed to mount to NAS server (not authorized) DNS has not been configured, so domain address may invalid. GateWay of Email server has not been configured, so it may be failed to send mail.
NET_DVR_TEST_SERVER_PASSWORD_ERROR	170	User name and password tried to login the test server are not matching.
NET_DVR_EMAIL_SERVER_CONNECT_EXCEPTION_WITH_S MTP	171	The connection between device and SMTP server is abnormal.
NET_DVR_FTP_SERVER_FAIL_CREATE_DIR	172	Failed to create directory in the FTP server.
NET_DVR_FTP_SERVER_NO_WRITE_PIR	173	Do not have permission to write in the FTP server.
NET_DVR_IP_CONFLICT	174	IP conflict.
NET_DVR_INSUFFICIENT_STORAGEPOOL_SPACE	175	The storage pool is full.
NET_DVR_STORAGEPOOL_INVALID NET_DVR_EFFECTIVENESS_REBOOT	176 177	The storage pool of cloud server is invalid, for not configure the storage pool or the ID of storage pool error. Need reboot the device.
Array Error Code
Error Type	Returned Value	Information
NET_DVR_NAME_NOT_ONLY	200	Existing name.
NET_DVR_OVER_MAX_ARRAY	201	Number of arrays has reached its limit.
NET_DVR_OVER_MAX_VD	202	Number of virtual disks has reached its limit.
NET_DVR_VD_SLOT_EXCEED	203	Virtual disk slot is full.
NET_DVR_PD_STATUS_INVALID	204	Physical disk for rebuilding array is with error status.
NET_DVR_PD_BE_DEDICATE_SPARE	205	Physical disk for rebuilding array is specified as spare drive.
NET_DVR_PD_NOT_FREE	206	Physical disk for rebuilding array is not idle.
NET_DVR_CANNOT_MIG2NEWMODE	207	Unable to migrate from the current array type to the new array type.
NET_DVR_MIG_PAUSE	208	The migration operation has been paused.
NET_DVR_MIG_CANCEL	209	The migration operation has been cancelled.
NET_DVR_EXIST_VD	210	Operation failed! Please delete the virtual disk existed in the array first.
NET_DVR_TARGET_IN_LD_FUNCTIONAL	211	Target physical disk is part of the virtual disk and is functional.
NET_DVR_HD_IS_ASSIGNED_ALREADY	212	Specified physical disk is assigned to a virtual disk
NET_DVR_INVALID_HD_COUNT	213	Number of physical disks doesn’t fit the specified RAID level.
NET_DVR_LD_IS_FUNCTIONAL	214	Specified virtual disk is functional.
NET_DVR_BGA_RUNNING	215	BGA is running.
NET_DVR_LD_NO_ATAPI	216	Can not create virtual disk with ATAPI drive.
NET_DVR_MIGRATION_NOT_NEED	217	Migration is not necessary.
NET_DVR_HD_TYPE_MISMATCH	218	Physical disks are not of the same type.
NET_DVR_NO_LD_IN_DG	219	No virtual disk exist on the specified array.
NET_DVR_NO_ROOM_FOR_SPARE	220	Disk space is too small to be assigned as spare drive.
NET_DVR_SPARE_IS_IN_MULTI_DG	221	Disk is already assigned as a spare drive for an array.
NET_DVR_DG_HAS_MISSING_PD	222	Disk is missing from an array.
NET_DVR_NAME_EMPTY	223	Name is empty.
NET_DVR_INPUT_PARAM	224	The input parameter is error.
NET_DVR_PD_NOT_AVAILABLE	225	The physical disk is not available.
NET_DVR_ARRAY_NOT_AVAILABLE	226	The RAID is not available
NET_DVR_PD_COUNT	227	The count of physical disks is not correct.
NET_DVR_VD_SMALL	228	Virtual disk is too small.
NET_DVR_NO_EXIST	229	Not exist.
NET_DVR_NOT_SUPPORT	230	Not support the operation.
NET_DVR_NOT_FUNCTIONAL	231	The status of RAID is abnormal.
NET_DVR_DEV_NODE_NOT_FOUND	232	The device node of virtual disk does not exist.
NET_DVR_SLOT_EXCEED	233	The count of slots reaches the upper limit.
NET_DVR_NO_VD_IN_ARRAY	234	There is not virtual disk in the RAID.
NET_DVR_VD_SLOT_INVALID	235	The slot of virtual disk is invalid.
NET_DVR_PD_NO_ENOUGH_SPACE	236	The required space of physical disk is not enough.
NET_DVR_ARRAY_NONFUNCTION	237	Only the RAID on normal state supports to be migrated.
NET_DVR_ARRAY_NO_ENOUGH_SPACE	238	The space of RAID is not enough.
NET_DVR_STOPPING_SCANNING_ARRAY	239	It is pulling the disk out safely or rescanning the disk.
NET_DVR_NOT_SUPPORT_16T	240	Not support create the RAID larger than 16T.
Security Activation Error Code
NET_DVR_ERROR_DEVICE_NOT_ACTIVATED	250	The device has not been activated.
NET_DVR_ERROR_RISK_PASSWORD	251	There is a risk of the password.
NET_DVR_ERROR_DEVICE_HAS_ACTIVATED	252	The device has been activated.

NET_DVR_CALIBRATE_DATA_CONFLICT	307	Calibration error.
NET_DVR_CALIBRATE_CALC_FAIL	308	Failed to calculate camera calibration parameter.
NET_DVR_CALIBRATE_LINE_OUT_RECT	309	The input calibrating line exceeds the external rectangle sample.
NET_DVR_ENTER_RULE_NOT_READY	310	Enter rule not ready.
NET_DVR_AID_RULE_NO_INCLUDE_LANE NET_DVR_LANE_NOT_READY NET_DVR_RULE_INCLUDE_TWO_WAY NET_DVR_LANE_TPS_RULE_CONFLICT NET_DVR_NOT_SUPPORT_EVENT_TYPE NET_DVR_LANE_NO_WAY NET_DVR_SIZE_FILTER_ERROR NET_DVR_LIB_FFL_NO_FACE NET_DVR_LIB_FFL_IMG_TOO_SMALL NET_DVR_LIB_FD_IMG_NO_FACE NET_DVR_LIB_FACE_TOO_SMALL NET_DVR_LIB_FACE_QUALITY_TOO_BAD NET_DVR_KEY_PARAM_ERR NET_DVR_CALIBRATE_DATA_ERR	311 312 313 314 315 316 317 318 319 320 321 322 323 324	It does not include lane in the traffic event rule (especial for traffic jam or driving against the traffic). Lane not ready. There are two different directions in event rule. The lane conflicts with the data rule. The event type is not supported by the device. The lane has no direction. The size of filter is illegal. There is no face when feature point positioning. The input image is too small when feature point positioning. The input image has no face when detecting face in single image. Face is too small when building model. Face image is of poor quality when building model. Advanced parameter setting error. Calibration sample size error, or data value error, or sample points beyond the horizon
NET_DVR_CALIBRATE_DISABLE_FAIL	325	The configured rules do not allow to cancel calibration.
NET_DVR_VCA_LIB_FD_SCALE_OUTRANGE	326	Filter scale is out range.
NET_DVR_LIB_FD_REGION_TOO_LARGE	327	Region is too big.
NET_DVR_TRIAL_OVERDUE	328	Trial overdue.
NET_DVR_CONFIG_FILE_CONFLICT	329	Config file conflict.
NET_DVR_FR_FPL_FAIL	330	Feature points location is error in face recognition.
NET_DVR_FR_IQA_FAIL	331	Image quality assessment is error in face recognition.
NET_DVR_FR_FEM_FAIL	332	Feature extract & match error in face recognition.
NET_DVR_FPL_DT_CONF_TOO_LOW	333	Detection confidence is too low in feature points location.
NET_DVR_FPL_CONF_TOO_LOW	334	Confidence is too low in feature points location.
NET_DVR_E_DATA_SIZE	335	Size of model data error.
NET_DVR_FR_MODEL_VERSION_ERR	336	Model version is error.
NET_DVR_FR_FD_FAIL	337	Face detection error in face recognition.
NET_DVR_FA_NORMALIZE_ERR	338	Face attribute normalize error.
NET_DVR_DOG_PUSTREAM_NOT_MATCH	339	Pustream and softdog are mismatched.
NET_DVR_DEV_PUSTREAM_NOT_MATCH	340	Pustream device version is error.
NET_DVR_PUSTREAM_ALREADY_EXISTS	341	The pustream has existence.
NET_DVR_SEARCH_CONNECT_FAILED	342	Failed to connect face retrieval device.
NET_DVR_INSUFFICIENT_DISK_SPACE	343	Storage space is insufficient.
NET_DVR_DATABASE_CONNECTION_FAILED	344	Failed to connect database.
NET_DVR_DATABASE_ADM_PW_ERROR	345	Username or password is error for database.
NET_DVR_DECODE_YUV	346	Failed to decode image.
NET_DVR_IMAGE_RESOLUTION_ERROR	347	Image resolution is unreasonable.
NET_DVR_CHAN_WORKMODE_ERROR	348	Channel work mode error.
RTSP Error Code
Error Type	Returned Value	Information
NET_DVR_RTSP_ERROR_NOENOUGHPRI	401	Authentication failed: if server returns 401, it will change to this error code
NET_DVR_RTSP_ERROR_ALLOC_RESOURCE	402	Failed to allocate the resource
NET_DVR_RTSP_ERROR_PARAMETER	403	Parameter error
NET_DVR_RTSP_ERROR_NO_URL NET_DVR_RTSP_ERROR_FORCE_STOP NET_DVR_RTSP_GETPORTFAILED NET_DVR_RTSP_DESCRIBERROR NET_DVR_RTSP_DESCRIBESENDTIMEOUT NET_DVR_RTSP_DESCRIBESENDERROR NET_DVR_RTSP_DESCRIBERECVTIMEOUT NET_DVR_RTSP_DESCRIBERECVDATALOST NET_DVR_RTSP_DESCRIBERECVERROR NET_DVR_RTSP_DESCRIBESERVERERR NET_DVR_RTSP_SETUPERROR	404 406 407 410 411 412 413 414 415 416 420	The assigned URL does not exist: when the server returns 404, SDK turns into this error code. E.g. the channel is not available, or the channel does not support sub stream The user forces to exit midway RTSP port getting error. RTSP DECRIBE communicate error Sending RTSP DECRIBE is timeout. Failed to send RTSP DECRIBE. Receiving RTSP DECRIBE is timeout. Receiving data of RTSP DECRIBE error. Failed to receive RTSP DECRIBE. RTSP DECRIBE device returns the error. (or 419), RTSP SETUP interaction error. Generally, it is that the address (URL) returned by the device is not accessible, or it is rejected by the server
NET_DVR_RTSP_SETUPSENDTIMEOUT	421	Sending RTSP SETUP is timeout.
NET_DVR_RTSP_SETUPSENDERROR	422	Sending RTSP SETUP error.
NET_DVR_RTSP_SETUPRECVTIMEOUT	423	Receiving RTSP SETUP is timeout.
NET_DVR_RTSP_SETUPRECVDATALOST	424	Receiving data of RTSP SETUP error.
NET_DVR_RTSP_SETUPRECVERROR	425	Failed to receive RTSP SETUP.
NET_DVR_RTSP_OVER_MAX_CHAN NET_DVR_RTSP_SETUPSERVERERR NET_DVR_RTSP_PLAYERROR NET_DVR_RTSP_PLAYSENDTIMEOUT NET_DVR_RTSP_PLAYSENDERROR NET_DVR_RTSP_PLAYRECVTIMEOUT NET_DVR_RTSP_PLAYRECVDATALOST NET_DVR_RTSP_PLAYRECVERROR NET_DVR_RTSP_PLAYSERVERERR NET_DVR_RTSP_TEARDOWNERROR NET_DVR_RTSP_TEARDOWNSENDTIMEOUT NET_DVR_RTSP_TEARDOWNSENDERROR NET_DVR_RTSP_TEARDOWNRECVTIMEOUT NET_DVR_RTSP_TEARDOWNRECVDATALOST NET_DVR_RTSP_TEARDOWNRECVERROR NET_DVR_RTSP_TEARDOWNSERVERERR	426 427 430 431 432 433 434 435 436 440 441 442 443 444 445 446	It exceeds the max connection number of server. or server has not enough resource. RTSP SETUP device returns the error. RTSP PLAY interaction error. Sending RTSP PLAY is timeout. Sending RTSP PLAY error. Receiving RTSP PLAY is timeout. Receiving data of RTSP PLAY error. Failed to receive RTSP PLAY. RTSP PLAY device returns the error. RTSP TEARDOWN interaction error. Sending RTSP TEARDOWN is timeout. Sending RTSP TEARDOWN error. Receiving RTSP TEARDOWN is timeout. Receiving data of RTSP TEARDOWN error. Failed to receive RTSP TEARDOWN. RTSP TEARDOWN device returns the error.
Decoding Error Code
Error Type NET_PLAYM4_NOERROR NET_PLAYM4_PARA_OVER NET_PLAYM4_ORDER_ERROR NET_PLAYM4_TIMER_ERROR NET_PLAYM4_DEC_VIDEO_ERROR NET_PLAYM4_DEC_AUDIO_ERROR NET_PLAYM4_ALLOC_MEMORY_ERROR	Returned Value 500 501 502 503 504 505 506	Information no error input parameter is invalid The order of the function to be called is error Create multimedia clock failed Decode video data failed Decode audio data failed Allocate memory failed
NET_PLAYM4_OPEN_FILE_ERROR	507	Open the file failed
NET_PLAYM4_CREATE_OBJ_ERROR	508	Create thread or event failed
NET_PLAYM4_CREATE_DDRAW_ERROR	509	Create DirectDraw object failed
NET_PLAYM4_CREATE_OFFSCREEN_ERROR	510	failed when creating off-screen surface
NET_PLAYM4_BUF_OVER	511	buffer is overflow
NET_PLAYM4_CREATE_SOUND_ERROR	512	failed when creating audio device
NET_PLAYM4_SET_VOLUME_ERROR	513	Set volume failed
NET_PLAYM4_SUPPORT_FILE_ONLY	514	The function only support play file
NET_PLAYM4_SUPPORT_STREAM_ONLY	515	The function only support play stream
NET_PLAYM4_SYS_NOT_SUPPORT	516	System not support
NET_PLAYM4_FILEHEADER_UNKNOWN	517	No file header
NET_PLAYM4_VERSION_INCORRECT	518	The version of decoder and encoder is not adapted
NET_PALYM4_INIT_DECODER_ERROR	519	nitialize decoder failed
NET_PLAYM4_CHECK_FILE_ERROR	520	The file data is unknown
NET_PLAYM4_INIT_TIMER_ERROR	521	Initialize decoder failed
NET_PLAYM4_BLT_ERROR	522	Blt failed
NET_PLAYM4_UPDATE_ERROR	523	Update failed
NET_PLAYM4_OPEN_FILE_ERROR_MULTI	524	openfile error, streamtype is multi
NET_PLAYM4_OPEN_FILE_ERROR_VIDEO	525	openfile error, streamtype is video
NET_PLAYM4_JPEG_COMPRESS_ERROR	526	JPEG compress error
NET_PLAYM4_EXTRACT_NOT_SUPPORT	527	Don’t support the version of this file.
NET_PLAYM4_EXTRACT_DATA_ERROR	528	Extract video data failed.
Audio Intercom Error Code
Error Type	Returned Value	Information
NET_AUDIOINTERCOM_OK	600	No error.
NET_AUDIOINTECOM_ERR_NOTSUPORT	601	Not support.
NET_AUDIOINTECOM_ERR_ALLOC_MEMERY	602	Memory allocation error.
NET_AUDIOINTECOM_ERR_PARAMETER	603	Parameter error.
NET_AUDIOINTECOM_ERR_CALL_ORDER	604	API calling order error.
NET_AUDIOINTECOM_ERR_FIND_DEVICE	605	No audio device
NET_AUDIOINTECOM_ERR_OPEN_DEVICE	606	Failed to open the audio device
NET_AUDIOINTECOM_ERR_NO_CONTEXT NET_AUDIOINTECOM_ERR_NO_WAVFILE NET_AUDIOINTECOM_ERR_INVALID_TYPE	607 608 609	Context error. WAV file error. The type of WAV parameter is invalid
NET_AUDIOINTECOM_ERR_ENCODE_FAIL	610	Failed to encode data
NET_AUDIOINTECOM_ERR_DECODE_FAIL	611	Failed to decode data
NET_AUDIOINTECOM_ERR_NO_PLAYBACK	612	Failed to play audio
NET_AUDIOINTECOM_ERR_DENOISE_FAIL	613	Failed to denoise
NET_AUDIOINTECOM_ERR_UNKOWN	619	Unknown
Qos Error Code
Error Type	Returned Value	Information
NET_QOS_ERR_SCHEDPARAMS_BAD_MINIMUM_INTERVA L NET_QOS_ERR_SCHEDPARAMS_BAD_FRACTION NET_QOS_ERR_SCHEDPARAMS_INVALID_BANDWIDTH	678 679 680	Scheduled parameter of minimum interval is bad . Scheduled parameter of fraction is bad. Scheduled parameter of bandwidth is not invalid.
NET_QOS_ERR_PACKET_TOO_BIG	687	Packet too big.
NET_QOS_ERR_PACKET_LENGTH	688	Packet length error.
NET_QOS_ERR_PACKET_VERSION NET_QOS_ERR_PACKET_UNKNOW NET_QOS_ERR_OUTOFMEM NET_QOS_ERR_LIB_NOT_INITIALIZED NET_QOS_ERR_SESSION_NOT_FOUND NET_QOS_ERR_INVALID_ARGUMENTS NET_QOS_ERROR NET_QOS_OK	689 690 695 696 697 698 699 700	Packet version error. Packet unknow. Out of memory. Lib not initialized. Session not found. Invalid arguments. Qos error. No error.
Other Error Code NET_ERROR_SCENE_USING 717 The scene is in use NET_DVR_DEV_NET_OVERFLOW 800 Network traffic is over device ability limit. NET_DVR_STATUS_RECORDFILE_WRITING_NOT_LOCK 801 The video file is recording and can’t be locked. NET_DVR_STATUS_CANT_FORMAT_LITTLE_DISK 802 The hard disk capacity is too small and can not be formatted. N+1 Function Error Code
NET_SDK_ERR_REMOTE_DISCONNEC	803	Unable to connect to the remote device.
NET_SDK_ERR_RD_ADD_RD	804	It does not support add spare device to a spare device.
NET_SDK_ERR_BACKUP_DISK_EXCEPT	805	The backup disk is abnormal.
NET_SDK_ERR_RD_LIMIT	806	The count of spare devices has reached the maximum limit.
NET_SDK_ERR_ADDED_RD_IS_WD	807	The spare device to be added is a working device.
NET_SDK_ERR_ADD_ORDER_WRONG	808	The adding order is wrong, such as, to add the working device to the spare device before adding the spare device to the working device.
NET_SDK_ERR_WD_ADD_WD	809	It does not support add working device to a working device.
NET_SDK_ERR_WD_SERVICE_EXCETP	810	The CVR server is abnormal.
NET_SDK_ERR_RD_SERVICE_EXCETP	811	The spare device is abnormal.
NET_SDK_ERR_ADDED_WD_IS_RD	812	The working device to be added is a spare device.
NET_SDK_ERR_PERFORMANCE_LIMIT	813	The performance reaches the upper limit
NET_SDK_ERR_ADDED_DEVICE_EXIST	814	The devcie to be added has existed.
Other Error Code
NET_SDK_ERR_CHAN_AUDIO_BIND	821	Chan bind aduio error or no bind.
NET_DVR_N_PLUS_ONE_MODE	822	Not support to set cloud storage mode, for the device is in N+1 mode.
NET_DVR_CLOUD_STORAGE_OPENED	823	The cloud storage mode has been opened.
Multi-screen Controller Error Code
NET_ERR_WINCHAN_IDX NET_ERR_WIN_LAYER	901 902	Window channel index error. Window layer number error(the count of window layers on a single screen exceeds the max number).
NET_ERR_WIN_BLK_NUM NET_ERR_OUTPUT_RESOLUTION NET_ERR_LAYOUT NET_ERR_INPUT_RESOLUTION NET_ERR_SUBDEVICE_OFFLINE NET_ERR_NO_DECODE_CHAN NET_ERR_MAX_WINDOW_ABILITY NET_ERR_ORDER_ERROR NET_ERR_PLAYING_PLAN	903 904 905 906 907 908 909 910 911	Window block number error(the count of screens that single window overlays exceeds the max number). The output resolution error. Layout index error. The input resolution is not supported. The sub-device is off-line. There is no free decoding channel. The upper limit of window number. Calling order error. Be playing plan.
NET_ERR_DECODER_USED	912	Decoder board is in use.
NET_ERR_OUTPUT_BOARD_DATA_OVERFLOW	913	The data of output board is over the limit.
NET_ERR_SAME_USER_NAME	914	The user name is duplicate.
NET_ERR_INVALID_USER_NAME	915	Invalid username.
NET_ERR_MATRIX_USING	916	The input matrix is in use.
NET_ERR_DIFFERENT_CHAN_TYPE NET_ERR_INPUT_CHAN_BINDED NET_ERR_BINDED_OUTPUT_CHAN_OVERFLOW	917 918 919	The channel type is error (the output channel of matrix is different with the input of controller) The input channel has been bound by other matrix. The number of the matrix output channels in use has exceeded the number of channels bound with controller.
NET_ERR_MAX_SIGNAL_NUM	920	The number of input signal sources is over the limit.
NET_ERR_INPUT_CHAN_USING	921	The input channel is in use.
NET_ERR_MANAGER_LOGON	922	The operation failed, for the manager has logged in.
NET_ERR_USERALREADY_LOGON	923	The operation failed, for the user has logged in.
NET_ERR_LAYOUT_INIT	924	The operation failed, for the layout is being initialized.
NET_ERR_BASEMAP_SIZE_NOT_MATCH	925	The size of traced drawing not match
NET_ERR_WINDOW_OPERATING	926	The operation failed, for the window is performing other operation.
NET_ERR_SIGNAL_UPLIMIT	927	The number of windows has reached the maximum limit.
Decoder Error Code
NET_ERR_MAX_WIN_OVERLAP	951	The number of windows overlap has reached the maximum limit.
NET_ERR_STREAMID_CHAN_BOTH_VALID	952	stream ID and channel number are both valid.
NET_ERR_NO_ZERO_CHAN	953	The device has no zero channel.
NEED_RECONNECT	955	Need redirection (for transcoding system)
NET_ERR_NO_STREAM_ID	956	The stream ID does not exist.
NET_DVR_TRANS_NOT_START	957	The transcoding has not been started.
NET_ERR_MAXNUM_STREAM_ID	958	The number of stream ID has reached the maximum limit.
NET_ERR_WORKMODE_MISMATCH	959	The work mode does not match with the requirement.
NET_ERR_MODE_IS_USING	960	It Has been working in current mode.
NET_ERR_DEV_PROGRESSING	961	The device is in processing
NET_ERR_PASSIVE_TRANSCODING	962	It is in transcoding.
Capability Set Error Code XML_ABILITY_NOTSUPPORT 1000 Not support to get this node of the capability set. XML_ANALYZE_NOENOUGH_BUF 1001 The output buffer is not enough
XML_ANALYZE_FIND_LOCALXML_ERROR	1002	Can not find the corresponding xml file.
XML_ANALYZE_LOAD_LOCALXML_ERROR	1003	Failed to load the local xml file.
XML_NANLYZE_DVR_DATA_FORMAT_ERROR	1004	Data format of the capability is wrong.
XML_ANALYZE_TYPE_ERROR	1005	The type of capability set is wrong.
XML_ANALYZE_XML_NODE_ERROR	1006	Format of XML capability node is wrong.
XML_INPUT_PARAM_ERROR	1007	The input value of XML capability node is wrong.
XML_VERSION_MISMATCH	1008	XML version not match
Other Error Code
NET_ERR_TRANS_CHAN_START	1101	The operation is failed, for transparent channel has been opened.
NET_ERR_DEV_UPGRADING	1102	The device is upgrading.
NET_ERR_MISMATCH_UPGRADE_PACK_TYPE	1103	The type of upgrade package not match.
NET_ERR_DEV_FORMATTING	1104	The device is being formatted.
NET_ERR_MISMATCH_UPGRADE_PACK_VERSION	1105	The version of upgrade package not match.
Alarm Device Error Code
NET_ERR_SEARCHING_MODULE	1201	The device is searching for the external module.
NET_ERR_REGISTERING_MODULE	1202	The device is registering to the external module.
NET_ERR_GETTING_ZONES	1203	The device is getting defense zone parameters.
NET_ERR_GETTING_TRIGGERS	1204	The device is getting triggers.
NET_ERR_ARMED_STATUS	1205	The system is armed.
NET_ERR_PROGRAM_MODE_STATUS	1206	The system is in programming mode.
NET_ERR_WALK_TEST_MODE_STATUS	1207	The system is in pacing mode.
NET_ERR_BYPASS_STATUS	1208	Bypass state
NET_ERR_DISABLED_MODULE_STATUS	1209	The function is disabled.
NET_ERR_NOT_SUPPORT_OPERATE_ZONE	1210	The defense zone does not support the operation.
NET_ERR_NOT_SUPPORT_MOD_MODULE_ADDR	1211	The module address can not be modified.
NET_ERR_UNREGISTERED_MODULE	1212	The module is unregistered.
NET_ERR_PUBLIC_SUBSYSTEM_ASSOCIATE_SELF	1213	The public subsystem is set to associate with itself.
NET_ERR_EXCEEDS_ASSOCIATE_SUBSYSTEM_NUM	1214	The number of subsystems associated with the public subsystem exceeds the max limit.
NET_ERR_BE_ASSOCIATED_BY_PUBLIC_SUBSYSTEM NET_ERR_ZONE_FAULT_STATUS NET_ERR_SAME_EVENT_TYPE	1215 1216 1217	The subsystem has been associated with the other public subsystem. The defense zone is in the fault state. The opening and close of alarm output triggered by event have associated with same event type.
NET_ERR_ZONE_ALARM_STATUS	1218	The defense zone is in the alarm state.
NET_ERR_EXPANSION_BUS_SHORT_CIRCUIT	1219	Short circuit of expansion bus.
NET_ERR_PWD_CONFLICT	1220	Password conflict.
ITS Camera Error Code
NET_DVR_ERR_LANENUM_EXCEED NET_DVR_ERR_PRAREA_EXCEED NET_DVR_ERR_LIGHT_PARAM NET_DVR_ERR_LANE_LINE_INVALID NET_DVR_ERR_STOP_LINE_INVALID NET_DVR_ERR_LEFTORRIGHT_LINE_INVALID NET_DVR_ERR_LANE_NO_REPEAT NET_DVR_ERR_PRAREA_INVALID	1400 1401 1402 1403 1404 1405 1406 1407	The number of lanes exceeds the limit. License plate recognition region is too large. The access parameters of traffic light is error. The configuration of lane line is invalid. The configuration of stop line is invalid. The boundary line configuration of left-turn or right-turn lane is invalid. The overlaid lane number is repeated. The polygon region of license plate recognition does not meet the requirement.
NET_DVR_ERR_LIGHT_NUM_EXCEED NET_DVR_ERR_SUBLIGHT_NUM_INVALID NET_DVR_ERR_LIGHT_AREASIZE_INVALID NET_DVR_ERR_LIGHT_COLOR_INVALID NET_DVR_ERR_LIGHT_DIRECTION_INVALID NET_DVR_ERR_LACK_IOABLITY NET_DVR_ERR_FTP_PORT NET_DVR_ERR_FTP_CATALOGUE NET_DVR_ERR_FTP_UPLOAD_TYPE NET_DVR_ERR_FLASH_PARAM_WRITE NET_DVR_ERR_FLASH_PARAM_READ NET_DVR_ERR_PICNAME_DELIMITER	1408 1409 1410 1411 1412 1413 1414 1415 1416 1417 1418 1419	The number of traffic lights of the video detection exceeds the max limit. The number of the sub traffic lights of video detection is illegal. The input area size of the video detection traffic light is illegal. The color of the video detection traffic light is illegal. The direction of the video detection traffic light is illegal. Lack of IO ablity. FTP port error. FTP catalogue error. FTP upload type error. Setting param flash write error. Getting param flash read error. Pic name delimiter error.
NET_DVR_ERR_PICNAME_ITEM	1420	Pic name item error.
NET_DVR_ERR_PLATE_RECOGNIZE_TYPE	1421	Plate recognize type error.
NET_DVR_ERR_CAPTURE_TIMES	1422	Capture times error.
NET_DVR_ERR_LOOP_DISTANCE	1423	Loop distance error.
NET_DVR_ERR_LOOP_INPUT_STATUS	1424	Loop input status error.
NET_DVR_ERR_RELATE_IO_CONFLICT	1425	Related IO conflict.
NET_DVR_ERR_INTERVAL_TIME	1426	Interval time error.
NET_DVR_ERR_SIGN_SPEED	1427	Sign speed error.
NET_DVR_ERR_PIC_FLIP	1428	Flip is used.
NET_DVR_ERR_RELATE_LANE_NUMBER	1429	Related lane number error.
NET_DVR_ERR_TRIGGER_MODE	1430	Trigger mode error.
NET_DVR_ERR_DELAY_TIME	1431	Delay time error.
NET_DVR_ERR_EXCEED_RS485_COUNT	1432	Exceed RS485 count.
NET_DVR_ERR_RADAR_TYPE	1433	Radar type error.
NET_DVR_ERR_RADAR_ANGLE	1434	Radar angle error.
NET_DVR_ERR_RADAR_SPEED_VALID_TIME	1435	Radar speed valid time error.
NET_DVR_ERR_RADAR_LINE_CORRECT	1436	Radar line correct error.
NET_DVR_ERR_RADAR_CONST_CORRECT	1437	Radar const correct error.
NET_DVR_ERR_RECORD_PARAM	1438	Record param error.
NET_DVR_ERR_LIGHT_WITHOUT_COLOR_AND_DIRECTION	1439	Light number and other param error.
NET_DVR_ERR_LIGHT_WITHOUT_DETECTION_REGION NET_DVR_ERR_RECOGNIZE_PROVINCE_PARAM NET_DVR_ERR_SPEED_TIMEOUT NET_DVR_ERR_NTP_TIMEZONE NET_DVR_ERR_NTP_INTERVAL_TIME NET_DVR_ERR_NETWORK_CARD_NUM NET_DVR_ERR_DEFAULT_ROUTE NET_DVR_ERR_BONDING_WORK_MODE NET_DVR_ERR_SLAVE_CARD NET_DVR_ERR_PRIMARY_CARD NET_DVR_ERR_DHCP_PPOE_WORK NET_DVR_ERR_NET_INTERFACE	1440 1441 1442 1443 1444 1445 1446 1447 1448 1449 1450 1451	Light number and detection region error. Plate recognize Province param error. IO Speed TimeOut Param error. NTP TimeZone Param error. NTP Interval Time error. Network Card Num error. Default Route error. Banding Work Mode error. Slave Card error. Primary Card error. DHCP and PPOE not Meanwhile start. Net Interface invalid.
NET_DVR_ERR_MTU	1452	MTU Param invalid.
NET_DVR_ERR_NETMASK	1453	Netmask address invalid.
NET_DVR_ERR_IP_INVALID	1454	IP address invalid.
NET_DVR_ERR_MULTICAST_IP_INVALID	1455	Multicast IP address invalid.
NET_DVR_ERR_GATEWAY_INVALID	1456	Gateway address invalid.
NET_DVR_ERR_DNS_INVALID	1457	DNS Param invalid.
NET_DVR_ERR_ALARMHOST_IP_INVALID	1458	AlarmHost IP invalid.
NET_DVR_ERR_IP_CONFLICT	1459	IP address Conflict.
NET_DVR_ERR_NETWORK_SEGMENT	1460	IP not support Multi Network segment.
NET_DVR_ERR_NETPORT	1461	NetPort param error.
NET_DVR_ERR_PPPOE_NOSUPPORT	1462	Unsupport PPPOE.
NET_DVR_ERR_DOMAINNAME_NOSUPPORT	1463	Not Support Domain Name.
NET_DVR_ERR_NO_SPEED	1464	Speed Not Enabled.
NET_DVR_ERR_IOSTATUS_INVALID	1465	IO Status invalid.
NET_DVR_ERR_BURST_INTERVAL_INVALID	1466	Burst Interval invalid.
NET_DVR_ERR_RESERVE_MODE	1467	Reserve Mode invalid.
NET_DVR_ERR_LANE_NO	1468	Lane No error.
NET_DVR_ERR_COIL_AREA_TYPE	1469	Coil Area Type error.
NET_DVR_ERR_TRIGGER_AREA_PARAM	1470	Trigger Area Param error.
NET_DVR_ERR_SPEED_LIMIT_PARAM	1471	Speed Limit Param error.
NET_DVR_ERR_LANE_PROTOCOL_TYPE	1472	Lane Protocol Type error.
NET_DVR_ERR_INTERVAL_TYPE	1473	Capture Interval Type error.
NET_DVR_ERR_INTERVAL_DISTANCE	1474	Capture Interval Distance error.
NET_DVR_ERR_RS485_ASSOCIATE_DEVTYPE	1475	Rs485 Associate DevType error.
NET_DVR_ERR_RS485_ASSOCIATE_LANENO	1476	Rs485 Associate LaneNo error.
NET_DVR_ERR_LANENO_ASSOCIATE_MULTIRS485	1477	LaneNo Associate MulitRs485 error.
NET_DVR_ERR_LIGHT_DETECTION_REGION	1478	Light Detection Region error.
NET_DVR_ERR_DN2D_NOSUPPORT	1479	UnSupport Capture Frame 2D Noise Reduction.
NET_DVR_ERR_IRISMODE_NOSUPPORT	1480	UnSupport scene Mode.
NET_DVR_ERR_WB_NOSUPPORT	1481	UnSupport White Balance Mode.
NET_DVR_ERR_IO_EFFECTIVENESS	1482	IO Effectiveness invalid.
NET_DVR_ERR_LIGHTNO_MAX	1483	Access Detector Lights Red / Yellow Overrun.
NET_DVR_ERR_LIGHTNO_CONFLICT	1484	Access Detector Lights Red / Yellow Conflict.
NET_DVR_ERR_CANCEL_LINE	1485	Trigger straight line error.
NET_DVR_ERR_STOP_LINE	1486	Subject line area stop line error.
NET_DVR_ERR_RUSH_REDLIGHT_LINE	1487	Red light trigger lines error.
NET_DVR_ERR_IOOUTNO_MAX	1488	IO out port error.
NET_DVR_ERR_IOOUTNO_AHEADTIME_MAX	1489	IO out ahead time error.
NET_DVR_ERR_IOOUTNO_IOWORKTIME	1490	IO out inwork time error.
NET_DVR_ERR_IOOUTNO_FREQMULTI	1491	IO out frequency multiplication error.
NET_DVR_ERR_IOOUTNO_DUTYRATE	1492	IO out duty rate error.
NET_DVR_ERR_VIDEO_WITH_EXPOSURE	1493	IO out work mode error.
NET_DVR_ERR_PLATE_BRIGHTNESS_WITHOUT_FLASHDET NET_DVR_ERR_RECOGNIZE_TYPE_PARAM NET_DVR_ERR_PALTE_RECOGNIZE_AREA_PARAM NET_DVR_ERR_PORT_CONFLICT NET_DVR_ERR_LOOP_IP NET_DVR_ERR_DRIVELINE_SENSITIVE	1494 1495 1496 1497 1498 1499	Plate enable in plate compensate mode on. Recognize Type error. Plate Recognize Area Param error. Port Conflict. IP cannot be the loopback address. Driveline sensitivity error.
VQD Error Code
NET_ERR_VQD_TIME_CONFLICT	1500	The time period conflict.
NET_ERR_VQD_PLAN_NO_EXIST	1501	The diagnostic plan of VQD dese not exist.
NET_ERR_VQD_CHAN_NO_EXIST	1502	The channel dese not exist.
NET_ERR_VQD_CHAN_MAX	1503	The total number of VQD plans exceeds the max limit.
NET_ERR_VQD_TASK_MAX	1504	The total number of VQD tasks exceeds the max limit.
Capture Camera Error Code
NET_DVR_ERR_EXCEED_MAX_CAPTURE_TIMES	1600	Capture times exceed 2 in flash mode.
NET_DVR_ERR_REDAR_TYPE_CONFLICT	1601	Radar type conflict.
NET_DVR_ERR_LICENSE_PLATE_NULL	1602	The license plate is null.
NET_DVR_ERR_WRITE_DATABASE	1603	Failed to write data into the database.
NET_DVR_ERR_LICENSE_EFFECTIVE_TIME	1604	The effective time of licence plate error.
Access Control Host Error Code
NET_ERR_TIME_OVERLAP	1900	The time period is overlapped.
NET_ERR_HOLIDAY_PLAN_OVERLAP NET_ERR_CARDNO_NOT_SORT NET_ERR_CARDNO_NOT_EXIST	1901 1902 1903	The holiday plan is overlapped. The card number is not sorted. The card number is not existed.
NET_ERR_ILLEGAL_CARDNO	1904	The card number is false.
NET_ERR_ZONE_ALARM	1905	The zone is armed(the modification of parameters is not allowed)
NET_ERR_ZONE_OPERATION_NOT_SUPPORT	1906	The zone does not support the operation.
NET_ERR_INTERLOCK_ANTI_CONFLICT	1907	Both the multi-door interlocking and anti-sneak configuration are false.
NET_ERR_DEVICE_CARD_FULL	1908	The card is full(return when up to 10W).

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Lb85

n3wb

Joined: Jan 16, 2019

Messages: 21

Reaction score: 4

Location: US

Hi guys,

I’m deploying a bunch of new IP cams. I used SADP tool ver. 3.0.2.4 and saw this error, cable contractor who installed them claims he used a specific password, which worked OK with other Hickvision cams.

Is it a password or software or firmware?

Please let me know if you know who to resolve this.

Thank you.

Joined: Oct 28, 2014

Messages: 15,651

Reaction score: 6,530

Location: Scotland

Is it a password or software or firmware?

Sounds like a wrong password problem.

I’m deploying a bunch of new IP cams.

Model number?
Many of the newer Hikvision cameras have a hatch in the body, under which is a reset button, and SD card access.
To reset with the button, press the button, power on the camera, wait around 30-40 seconds, after which the camera will be in the ‘Inactive’ status requiring a new password to be set.

Lb85

n3wb

Joined: Jan 16, 2019

Messages: 21

Reaction score: 4

Location: US

Sounds like a wrong password problem.

Model number?
Many of the newer Hikvision cameras have a hatch in the body, under which is a reset button, and SD card access.
To reset with the button, press the button, power on the camera, wait around 30-40 seconds, after which the camera will be in the ‘Inactive’ status requiring a new password to be set.

Thanks for reply. Model is Hikvision DS-2CD MP. Do you think I can reset this by pressing reset?

Joined: Oct 28, 2014

Messages: 15,651

Reaction score: 6,530

Location: Scotland

I don’t recognise that as a model number.

Do you think I can reset this by pressing reset?

If it has a reset button — yes, you can.

Lb85

n3wb

Joined: Jan 16, 2019

Messages: 21

Reaction score: 4

Location: US

I don’t recognise that as a model number.

If it has a reset button — yes, you can.

Maybe this: DS-2CD2185FWD-IS. The guys I will send will attempt to reset them tomorrow. Thanks.

Joined: Oct 28, 2014

Messages: 15,651

Reaction score: 6,530

Location: Scotland

Yes — that camera is listed in the product specs as having a reset button.

Device Rejected is problem when modifying paremeters gets time out(couldnt ping camera at the time or send packets), in some certain times u will get TimeOut error, but sometimes u will get DeviceRejected. In most cases i had this problem with my customers when it was bad RJ45 connector. Make sure all TX’s and RX’s work properly.

To make sure try to ping IP -t to see if response is consistent.

Lb85

n3wb

Joined: Jan 16, 2019

Messages: 21

Reaction score: 4

Location: US

Device Rejected is problem when modifying paremeters gets time out(couldnt ping camera at the time or send packets), in some certain times u will get TimeOut error, but sometimes u will get DeviceRejected. In most cases i had this problem with my customers when it was bad RJ45 connector. Make sure all TX’s and RX’s work properly.

To make sure try to ping IP -t to see if response is consistent.

Ok,
I fixed an issue by matching camera’s factory subnet and only then it allowed me to modify network parameters. I think it’s a buggy firmware, no other explanation of this behavior.

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