Razer synapse ошибка net framework


  • 2 replies

I attach a screenshot of the error.

Since today I’ve been getting this when my PC is starting, and then Synapse won’t open at all no matter what I do. If my close all Razer processes and try to open Synapse again manually I get the same error and it doesn’t open.

Edit: Went through all the steps provided from chat support and couldn’t fix it. Was told that Tier 2 Team would take a look at it and come back to me later on.

Tried:

  • Reinstalling Synapse. Didn’t work.
  • Reinstally Synapse installing ONLY minimal things, lefting out all chroma thingies. No change.
  • Attempted to install the latest .NET framework, but got a message saying that the latest was already installed.

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Razer Synapse can sometimes be unresponsive, so follow these steps

by Matthew Adams

Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things… read more


Updated on

  • In case Razer Synapse is not opening, reinstalling the necessary drivers should help you.
  • You can also fix this issue if you safely remove the Razer software and then install it again.
  • To prevent this issue, it’s advised to completely close all related processes and restart the app.

Razer Synapse is hardware configuration software with which users can configure Razer peripherals, but many users reported that Razer Synapse isn’t opening.

These issues aren’t exclusive to Windows 10, and many reported that Razer Synapse failed to install in Windows 11 too.

And in today’s article, we’re going to address these problems once and for all, so read on!

Why is Razer Synapse not launching?

It can happen because of your Windows Firewall, or simply because the application’s files might have become corrupted.

Other expired Razer processes and various third-party applications could also get in the way of your Razer Synapse not working.

According to users, they experienced unexpected errors in Razer Synapse, among other issues, such as:

  • Razer Synapse not loading profile/not switching profiles – This can happen if your profile is corrupted. The best course of action would be to recreate the damaged profile.
  • Razer Synapse not loading opening on startup – Your settings most likely cause the issue, so adjust them.
  • Razer Synapse not working in-game – It’s possible that the game doesn’t fully support Synapse. Updating both the game and the software should help.
  • Razer Synapse not working after update – A bad update can cause this problem, so reinstalling the software should help.
  • Razer Synapse not downloading from the website – If this happens, check your antivirus settings and make sure the download isn’t blocked.
  • Razer Synapse not showing devices – Updating or reinstalling the driver, or installing the latest version of Razer Synapse fixed things for many.
  • Razer Synapse not detecting mouse and keyboard – This particular problem is quite common, and reinstalling Razer Synapse did the trick.

Does Razer Synapse reduce performance?

Some people say that experience reduces performance after installing and using Razer Synapse, while others say everything is fine.

The software is a little resource-hungrier than you might expect, but it shouldn’t cause performance issues.

However, if it does, uninstall it and continue gaming at optimal performance, enhancing and improving your experience.

How do I fix my Razer Synapse?

1. Reinstall Razer Synapse and Razer device drivers

If Synapse 3 or X won’t open on your PC, the issue might be related to Razer device drivers. Thus, you can simply reinstall both Razer device drivers and the Synapse software as shown in the guide below. 

1. Right-click the Start button, and select the Device Manager.

open device manager

2. Double-click the Mice and other pointing devices, Keyboards, and Human Interface Devices categories on the Device Manager window.

razer-synapse-open

3. Right-click all the Razer devices listed in those categories, and select the Uninstall device options on their context menus.

uninstall-device-keyboard razer synapse not opening

4. Select the Delete the driver software for this device option on the dialog box window that pops up for each Razer device then press the Uninstall button to confirm.

razer-synapse-open

5. Unplug all the connected Razer devices for a few minutes. Then restart your desktop or laptop.

6. Plug the Razer devices back in after restarting Windows. Windows will automatically reinstall the drivers for the devices.

7. Download the latest Razer Synapse software. Then reinstall Razer Synapse with its setup wizard.

Make sure you have the most up-to-date versions of your drivers. There are third-party programs that can do this for you automatically, such as Outbyte Driver Updater, which can detect and repair any outdated drivers.

This tool has a huge daily-updated driver database, so it will suggest the most recent drivers available after scanning your system. If you believe it is a tedious task to do this manually, try Outbyte Driver Updater and give us feedback.

Outbyte Driver Updater

A perfect tool that helps you keep your drivers updated with its automatic scans.

You should thoroughly uninstall Synapse with a third-party uninstaller for your Windows 10 PC.

2. Don’t install Razer Surround with Synapse

  1. Open Run by pressing the Windows key + R.
  2. Enter appwiz.cpl in Run’s text box, and click OK to open the window shown directly below.
  3. Select Razer Surround, and click Uninstall to remove it from Windows.
    remove razer software razer synapse failed to start

In case the software can’t start because Razer Central Service is missing, reinstalling the software should be able to help you.

Also, download Razer Synapse from the official website and make sure that you select the latest version in order to avoid any compatibility issues.

Read more about this topic

  • Fix: Touchpad Clicks but Doesn’t Move on Windows 11
  • How to Change the Hyper-V Display Resolution [Windows 11 Guide]

3. Install the latest Microsoft .NET Framework

NET Framework is a system requirement for Razer Synapse, and if NET Framework isn’t installed, Razer Synapse 3 might not be opening.

If an older .NET Framework version is already installed, you might need to install the latest .NET Framework for Synapse 3.0.

Download the setup wizard for the latest .NET Framework version. Then, you can open the installer to add the latest .NET Framework to Windows.

For more information, visit our how-to download .NET Framework guide.

Read more about this topic

  • Razer Chroma doesn’t work on Windows 10/11
  • Razer Mouse Driver: Proper Installation Guide on Windows 10
  • Fix: Touchpad Clicks but Doesn’t Move on Windows 11

4. Turn off third-party antivirus/ Windows Defender Firewall

  1. Open Run by pressing the Windows key + R keyboard shortcut.
  2. Enter firewall.cpl in Run, and press the OK button. That will open the Windows Defender Firewall Control Panel applet.
  3. Click Turn Windows Defender Firewall on or off.
  4. Then select both the Turn off Windows Defender Firewall radio buttons, and click the OK button.

Third-party antivirus software and the Windows Defender Firewall can also cause Razer Synapse freezing and other issues. So turning third-party antivirus utilities and the Windows Defender Firewall off might also fix Razer Synapse.

You can temporarily disable most third-party antivirus utilities by selecting disable options on their system tray icon context menus. Follow the guidelines above to turn off the Windows Defender Firewall.

Alternatively, you can consider using an antivirus with firewall to avoid these types of issues.

5. Close Razer processes

  1. Right-click the Taskbar, and select Task Manager.
  2. Then select any Razer processes listed under background processes, and click End task to close them.
    task manager razer synapse not working
  3. Thereafter, close the Task Manager and run Synapse as an administrator.

Some Synapse users have confirmed that closing Razer processes before opening Synapse 3.0 can help if Razer Synapse is not working. To do that, follow the above steps.

6. Check for Windows Updates

  1. Open the Cortana app by clicking the Type here to search button on Windows 10’s taskbar.
  2. Enter the keyword update in Cortana’s search box. Then click Check for updates.
  3. There you can press the Check for updates button to see if there are any available updates.
  4. Restart the OS after updating Windows.

Windows updates might also help if Razer Synapse won’t open. The updates are usually automatic unless you’ve adjusted Windows Update settings, but you might still miss a few.

Can I use Razer products without Synapse?

Keep in mind that basically all devices that have at least 4 onboard memory profiles are able to store macros on the onboard memory, but it’s still done only via Synapse.

Thus, on devices such as the Huntsman TKL, you’ll be able to save macros into the keyboard, then use your macros on other PC without Synapse.

Why does Razer Synapse take so long to open?

Razer Synapse may take a long to open when the RAM usage is high, or the CPU is at 100%. Here, the PC’s performance is usually to blame for the problem. Also, if you are running low on storage, apps may take longer to load.

Besides, running an outdated version of the OS or the PC not meeting the requirements for Razer Synapse could be the underlying cause here.

Can I uninstall Razer Synapse?

Yes, you can easily uninstall Razer Synapse. If not using a Razer device, there’s also no harm in doing so, and it shouldn’t take much time, either.

You can uninstall Razer Synapse from the Programs and Features window, followed by some software setup prompts to complete the process. Besides, if Razer Synapse is not opening in Windows 11, removing it and reinstalling the software often helps.

What can I do if Razer Synapse won’t open on Windows 11?

If you’re having problems with Razer Synapse on the latest version of Windows, you’ll be pleased to hear that all the solutions from this guide can be applied to Windows 11.

The two operating systems share many similarities, so the solutions are universal, and they will work on both systems, with some minor alternations.

Those are some of the resolutions that will probably fix Razer Synapse when it doesn’t open. This isn’t the only issue, and many reported that Razer Synapse won’t change lighting, but there’s a way to fix that.

If you have any other solutions for Razer Synapse, feel free to share them below.

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Razer Synapse is mainly used to customize and configure the Razer peripheral devices, for instance, Razer mouse, keyboard, etc. You can change the RGB lightings, DPI, keyphrase, and so on. But there are so many users who face the problem of Razer Synapse not working.

razer-synapse-not-working

According to some users, they experienced unexpected errors like Razer Synapse is not opening or failed to start. However, if you are one of those who faced the problem, then stick together with this article. We are going to solve the problem once and for all, so read on.

How to Fix Razer Synapse Not Working/Not Opening

There are so many ways to fix Razer Synapse not working. But before beginning, you should restart the computer and try opening it again. If that doesn’t work, then you can do one of these seven easy solutions.

razer-synapse-wont-open

Here are the steps to fix Razer Synapse not working:

  1. Close Razer Synapse processes
  2. Do a clean install for your Razer device drivers
  3. Reinstall Razer Synapse on your computer
  4. Don’t install Razer Surround with Synapse
  5. Install the latest Microsoft .NET Framework
  6. Turn off third-party antivirus/Windows Defender Firewall
  7. Check for Windows updates

However, now let’s move on to the brief explanations of these solutions. And if you are bored of Razer Synapse and want to get rid of it then check out the best razer synapse alternatives.

1. Close All Razer Synapse Processes

When you are trying to open the software, but it’s not opening, go to the task manager. There you will find that some services of Razer Synapse are already running. And this can be the reason behind the problem.

razer-synapse-error

Although it’s hard to identify why Razer Synapse is not opening because of its unique design and the devices you have, we know that the app does run. So, let’s follow the instructions below.

  1. First of all, go to the task manager by right-clicking on the taskbar and click on Task Manager. Also, you can head over to by pressing Ctrl + Shift + Esc simultaneously.
  2. Now search for the Razer Synapse processes under the process tab, and then click on End Task. It will stop the processes forcibly.
  3. Afterward, try to reopen the app. If it still doesn’t work, then move on to the following solutions.

2. Clean Install Your Razer Device Drivers

While installing software, so many files are created to perform the program effectively. If any of these gets old, missing, or corrupted, then the program won’t work properly.

It may happen to your Razer Synapse software. In that case, you can solve the issue by reinstalling it. To do that, follow the below instructions.

  1. Firstly, press the Win + R button simultaneously to open the Run box.
  2. Then type devmgmt.msc and press enter.update-audio-driver
  3. Now you will find so many Razer programs that you will need to uninstall. Those programs may locate under the Razer Device, Human Interface Devices, Keyboards, Mice, or other pointing devices sections.
  4. Uninstall all of the programs and disconnect your Razer devices for at least three minutes.
  5. Afterward, reconnect the devices, and Windows will install the software automatically.

However, now open the Razer Synapse software to see if the problem still exists or not.

3. Reinstall Razer Synapse on Your Computer

If some of the Razer Synapse files get corrupted, you can fix this problem by reinstalling it. If you seem so, follow the below instructions to reinstall it.

  1. Go to the Start menu by clicking on the Windows logo in the bottom left corner.
  2. Now search for Apps & features and press enter.
  3. Afterward, locate Razer Synapse, then click on Uninstall button.
  4. Finally, go to the official website of Razer and download the latest version of Razer Synapse. And then install it like usual.

Now the software should open without any problem. But if the issue still exists, then follow the next method.

4. Unstall Razer Surround

The Razer Surround module could be the main culprit if your Synapse is not opening. So, removing the module may fix the issue. To uninstall it, follow the below steps:

  1. Press Windows key + R to open the Run dialog box
  2. Now type appwiz.cpl in the text box and hit the enter button on your keyboard.
  3. Finally, select the Razer Surround program and click Uninstall button to remove it from Windows completely.

However, after reinstalling the software, as we mentioned above, you can opt-out of the Razer Surround installation. You can find the option in the Razer account. When you connect the software with the internet, there will be a feature update that you will need to cancel.

5. Install the Latest Microsoft .NET Framework

Microsoft .NET Framework is the fundamental requirement for running the Razer Synapse software. So, if the .Net Framework is not installed on your machine, then Razer Synapse may not work properly, or even it won’t open. But if you find that it’s already installed, but still you’re facing the issue, then the version may be very old. In that case, you need to uninstall the previous version and install the latest one.

Download the latest version of the .NET Framework from the official website of Microsoft. Then open the setup wizard and install as usual. Once the installation process is done, restart your machine and try to open the Razer Synapse software. Now it should be open without any problems. But if you still face any issue, then don’t lose hope; try to implement the below solutions.

6. Turn off Third-Party Antivirus

Third-party antivirus software may cause the problem of Razer Synapse freezing or other issues. Not only third-party software but also the default antivirus program called Windows Defender Firewall can cause the problem. So, it’s obvious that turning those software off can solve the problems.

You can temporarily disable this third-party antivirus software by clicking on the disable option on their system tray icon context menu. However, follow the simple steps below to turn off the Windows Defender Firewall.

  1. Press Windows Key + R simultaneously to open the Run dialog box.
  2. Then type firewall.cpl in the blank box, and then hit enter. If you do so, the Windows Defender Firewall Control Panel applet will appear.
  3. Now click on the Turn Windows Defender Firewall on or off option
  4. Then select both of the Turn off Windows Defender Firewall radio buttons, and press the Ok button.

By doing this, the Windows Defender Firewall will be shut off. Now try to reopen the Razer Synapse app. If the issue still exists, then move on to the next methods.

7. Update Windows to Latest Version

Sometimes there are some problems with the Windows os. Because of that, some apps may not work properly. In that case, updating the operating system may help to run apps without any problems. To check whether there is any update or not, follow the below steps.

  1. Open the Settings by clicking on the Start button
  2. Then hit on the last option, which is named Windows Update
  3. Now click on Check for Updates button. Then Windows will search for the newer version, if available.
  4. If there is any new update, then it will automatically download the update. After completion, click on Restart Now button.
  5. Then the new update will be installed.

Usually, Windows updates are done automatically. But in case you miss a few, then follow the above steps to update to the latest version. Now Razer Synapse should work without any problem.

Frequently Asked Questions

Does razer synapse work on PS4?

No, Razer Synapse is not supported on PS4. Any Razer keyboard, mouse, or any other device will only work as a standard device. But Macros and advanced functionality won’t work as Razer Synapse is not supported on PS4.

Do you have to use Razer Synapse software?

If you want to customize your Razer peripheral devices, then Razer Synapse is a must. You can do customize the DPI level, change RGB lightings, and so on. But in order to save these changes, you have to keep the Razer Synapse app installed. Otherwise, all the changes will back to default.

Do you need Razer Synapse for a mouse?

If you are intending to use your Razer mouse by utilizing its full features, then you have to use Razer Synapse. You can change the DPI level or the lightings. Also, you can change the side buttons’ behaviors according to your needs. But without Razer Synapse, it will be an ordinary mouse as usual. So, you need Razer Synapse for a mouse.

Is Razer Synapse a virus?

No, Razer Synapse is not a virus; it just controls your Razer mouse or keyboard in order to work properly.

Conclusion

Razer Synapse is really a handy software for customizing the Razer mouses or keyboards. But because of some situations, it may not work properly. And shows some errors like Razer Synapse not working. This issue may occur for various reasons. So, we unleashed them and showed you some possible reasons and solutions. However, we hope that you are now acknowledged as to how to solve Razer Synapse not working problem.

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Содержание

  1. 6 решений для исправления Razer Synapse:
  2. Что делать, если Razer Synapse не открывается
  3. Решение 1. Переустановите драйверы Razer Synapse и Razer.
  4. Решение 2. Не устанавливайте Razer Surround с Synapse
  5. Решение 3. Установите последнюю версию Microsoft.NET Framework
  6. Решение 4. Отключите сторонний антивирус/брандмауэр Защитника Windows
  7. Решение 5: закрыть процессы Razer
  8. Решение 6. Проверьте наличие обновлений Windows

6 решений для исправления Razer Synapse:

  1. Переустановите драйверы устройств Razer Synapse и Razer
  2. Не устанавливайте Razer Surround с Synapse
  3. Установите последнюю версию Microsoft .NET Framework .
  4. Отключите сторонний антивирус/брандмауэр Защитника Windows
  5. Закрыть процессы Razer
  6. Проверить наличие Центра обновления Windows

Razer Synapse – это программное обеспечение для конфигурации оборудования, с помощью которого его пользователи могут настраивать периферийные устройства Razer, такие как клавиатура и мышь. Однако некоторые пользователи заявляют на форумах, что не могут открыть Razer Synapse.

Ничего не происходит, когда они нажимают, чтобы открыть программное обеспечение, даже когда подключены устройства Razer. Если ваше программное обеспечение Razer Synapse не открывается, вот несколько решений, которые могут это исправить.

Что делать, если Razer Synapse не открывается

Решение 1. Переустановите драйверы Razer Synapse и Razer.

Razer Synapse перестает работать на настольных компьютерах или ноутбуках с устаревшими или поврежденными драйверами устройств Razer. Таким образом, переустановка драйверов устройств Razer и программного обеспечения Synapse может решить проблему.

Обратите внимание, что вы должны полностью удалить Synapse с помощью стороннего деинсталлятора, такого как Advanced Uninstaller Pro 12, чтобы убедиться, что не осталось остатков файлов. Вот как вы можете переустановить драйверы Razer и Synapse в Windows 10.

  • Нажмите кнопку Попробовать бесплатно на этой веб-странице, чтобы загрузить Advanced Uninstaller Pro 12. Откройте мастер установки Advanced Uninstaller Pro 12, чтобы добавить программное обеспечение в Windows.
  • Затем откройте окно Advanced Uninstaller Pro 12 и нажмите Общие инструменты > Удалить программы , чтобы открыть программу удаления.

  • Выберите программное обеспечение Razer Synapse и нажмите кнопку Удалить .
  • Выберите параметр Использовать оставшийся сканер в открывшемся диалоговом окне.

  • Затем нажмите кнопку Да .
  • Позже откроется окно удаления приложения, в котором вы сможете удалить оставшиеся файлы и оставшиеся записи реестра. Выберите все оставшиеся элементы и нажмите кнопку Далее .
  • Закройте Advanced Uninstaller Pro 12 после удаления Razer Synapse.
  • Нажмите правой кнопкой мыши кнопку Пуск и выберите Диспетчер устройств , чтобы открыть окно в снимке экрана непосредственно ниже.

  • Дважды щелкните категории Мыши и другие указывающие устройства , Клавиатуры и Устройства интерфейса пользователя в окне диспетчера устройств.

  • Щелкните правой кнопкой мыши все устройства Razer, перечисленные в этих категориях, и выберите параметры Удалить устройство в их контекстных меню.
  • Выберите параметр Удалить программное обеспечение драйвера для этого устройства в диалоговом окне, которое появляется для каждого устройства Razer.
  • Нажмите кнопку Удалить для подтверждения.

  • Отключите все подключенные устройства Razer на несколько минут.
  • Затем перезагрузите компьютер или ноутбук.
  • Подключите устройства Razer обратно после перезагрузки Windows. Windows автоматически переустановит драйверы для устройств.
  • Загрузите последнюю версию программного обеспечения Razer Synapse с этой веб-страницы. Затем переустановите Razer Synapse с помощью мастера настройки.

– СВЯЗАННО: Как устранить проблемы с наушниками Razer в Windows 10

Решение 2. Не устанавливайте Razer Surround с Synapse

Не открывается синапс также из-за модуля Razer Surround. Поэтому удаление или отключение этого модуля может привести к исправлению программного обеспечения. Если вы переустановите Synapse, как описано выше, вы можете отменить установку Razer Surround при входе в свою учетную запись Razer после установки программного обеспечения.

Когда вы подключаете Synapse к Интернету, появится всплывающее обновление, которое вам следует отменить. Нажмите на уведомление Razer Surround, которое появляется после установки, и выберите, чтобы отменить его установку. После этого вы можете обновить Synapse и перезапустить Windows.

Кроме того, вы можете удалить Razer Surround, если он уже установлен. Для этого откройте «Выполнить», нажав сочетание клавиш Windows + R. Введите «appwiz.cpl» в текстовом поле «Выполнить» и нажмите ОК , чтобы открыть окно, показанное непосредственно ниже. Выберите Razer Surround и нажмите Удалить , чтобы удалить его из окон.

Решение 3. Установите последнюю версию Microsoft.NET Framework

NET Framework является системным требованием для Razer Synapse. Если старая версия .NET Framework уже установлена, вам может потребоваться установить последнюю версию .NET Framework для Synapse 3.0. Нажмите .NET Framework 4.7.2 на этой странице, чтобы загрузить мастер установки последней версии .NET Framework. Затем вы можете открыть установщик, чтобы добавить последнюю версию .NET Framework в Windows.

  • СВЯЗАННЫЕ: Как исправить все проблемы с мышью Razer в Windows 10

Решение 4. Отключите сторонний антивирус/брандмауэр Защитника Windows

Сторонние антивирусные программы и брандмауэр Защитника Windows также могут блокировать службы Razer Synapse. Таким образом, отключение сторонних антивирусных утилит и брандмауэр Защитника Windows может также исправить Razer Synapse.

Вы можете временно отключить большинство сторонних антивирусных утилит, выбрав параметры отключения в контекстных меню их значков на панели задач. Следуйте приведенным ниже инструкциям, чтобы отключить брандмауэр Защитника Windows.

  • Откройте Run, нажав сочетание клавиш Windows + R.
  • Введите «firewall.cpl» в «Выполнить» и нажмите кнопку ОК . Откроется апплет панели управления брандмауэра Защитника Windows, показанный ниже.

  • Нажмите Включить или выключить брандмауэр Защитника Windows , чтобы открыть параметры, показанные ниже.

  • Затем выберите оба переключателя Отключить брандмауэр Защитника Windows и нажмите кнопку ОК .

– СВЯЗАННО: Как исправить проблемы Razer Blade в Windows 10, 8

Решение 5: закрыть процессы Razer

Некоторые пользователи Synapse подтвердили, что закрытие процессов Razer перед открытием Synapse 3.0 может исправить программное обеспечение, когда оно не открывается. Для этого щелкните правой кнопкой мыши панель задач и выберите Диспетчер задач .

Затем выберите любые процессы Razer, перечисленные в фоновых процессах, и нажмите Завершить задачу , чтобы закрыть их. После этого закройте диспетчер задач; и запустите Synapse от имени администратора.

Решение 6. Проверьте наличие обновлений Windows

Обновления Windows также могут помочь исправить Razer Synapse. Обновления, как правило, выполняются автоматически, если вы не изменили настройки Центра обновления Windows, но вы все равно можете пропустить несколько. Вы можете проверить наличие обновлений в Windows 10 следующим образом.

  • Откройте приложение Cortana, нажав кнопку Введите здесь для поиска на панели задач Windows 10.
  • Введите ключевое слово «обновление» в поле поиска Cortana.
  • Затем нажмите Проверить наличие обновлений в Кортане, чтобы открыть окно, показанное непосредственно ниже.

  • Там вы можете нажать кнопку Проверить обновления , чтобы узнать, есть ли доступные обновления.
  • Перезагрузите ОС после обновления Windows.

Вот некоторые из решений, которые, возможно, исправят Razer Synapse, когда он не открывается. Если у вас есть другие исправления для Razer Synapse, не стесняйтесь поделиться ими ниже.

How to Fix Razer Synapse Not Opening

Razer Synapse provides users with an easy way to rebind controls and configure macros to Razer’s peripherals, such as keyboards, mice, controllers, and headsets. Unfortunately, sometimes Razer Synapse 3 won’t open for some users. This article is dedicated to helping you fix this issue.

Razer Synapse Not Opening

For many users, Razer Synapse works fine right after installing, but the next time they log in to their account and the software starts syncing their settings, Synapse fails to start.

The program opens the login window, but upon logging in, it closes. The program continues running in the background, which can be seen in Task Manager, but users can’t open its user interface.

How to Fix This Issue?

One of the ways you may fix Synapse not opening is by completely removing it from your PC and then reinstalling it. Some users have managed to resolve the issue by running the software as an administrator.

Others solved the issue by creating a new Razer Synapse user account. The new account won’t sync any settings, so it won’t get caught up with any issues. Yet other users have managed to fix the issue by manually deleting Razer folders from Program Files and Program Data.

On a side note, if you’re having a similar issue with the legacy Razer Synapse 2, then try reinstalling the program, and when prompted to install Synapse Surround, click Cancel to prevent it from installing.

Video Guide on How to Fix Razer Synapse Not Opening

Table of Contents:

  • Introduction
  • Solution 1. Close all Razer Synapse Processes
  • Solution 2. Install the Latest Microsoft .NET Framework
  • Solution 3. Reinstall Razer Device Drivers
  • Solution 4. Perform a Clean Razer Synapse Installation
  • Solution 5. Create a New Razer Synapse User Account
  • Video Guide on How to Fix Razer Synapse Not Opening

Solution 1. Close all Razer Synapse Processes

The background Razer Synapse processes may prevent the application from opening. So, you can try completely closing all of the Razer Synapse background processes and then relaunching the program.

Right-click Razer Central in the Taskbar and click Exit All Apps

1. Right-click the Razer Central icon in the taskbar and click Exit All Apps.

2. Then, Hold down the Shift+Ctrl+Esc keys to open Task Manager.

Right-click Razer-related tasks and click End task

3. Locate all of the Razer Synapse processes, right-click each of them, and click End task.

Right-click RazerGameManager service and click End task

Make sure to close all Razer Synapse-related tasks.

4. Then, try launching Razer Synapse and check if the issue still persists.

[Back to Table of Contents]

Solution 2. Install the Latest Microsoft .NET Framework

Razer Synapse requires the latest Microsoft .NET Framework installed on your computer. If Microsoft .NET Framework is not present on your machine, then, Synapse will not work. Check if you have the latest version of .NET Framework, and if not, follow the steps below to get the latest version.

Go to the Microsoft .NET Framework download page

1. Open your web browser, and go to the Microsoft .NET Framework download page.

Select the latest .NET Framework version

2. Select the latest version from the top (e.g .NET Framework 4.8) and click it. You will be redirected to the chosen version’s download page.

Click Download .NET Framework Runtime

3. Click Download .NET Framework 4.8 Runtime. (version may vary).

Agree to the license terms and click Install

4. Once downloaded, run the installer.

5. Accept the license terms and click Install.

Click Finish once the .NET Framework installation is complete

6. Wait for Microsoft .NET Framework to install, and click Finish.

[Back to Table of Contents]

Solution 3. Reinstall Razer Device Drivers

You may find that the drivers of the peripherals may cause the issue with Razer Synapse. These drivers may be incorrect or outdated, so it’s recommended to allow Windows to update these drivers automatically. However, you must first uninstall the peripherals to trigger the update.

1. Hold down Windows+R keys to open the Run dialog box.

Type in devmgmt.msc in Run and click OK

2. Then, in the dialog box, type in devmgmt.msc and click OK.

Find all Razer devices in Device Manager, right-click each of them and click Uninstall device

3. Locate your Razer peripherals in Keyboards, Mice and other pointing devices, and Sound, Video and game controllers categories.

4. Right-click each peripheral device and click Uninstall device.

Click Uninstall

5. Click Uninstall when prompted.

6. Then, disconnect the devices or reboot your PC, and Windows will automatically download the latest drivers for the peripherals.

[Back to Table of Contents]

Solution 4. Perform a Clean Razer Synapse Installation

Reinstalling Razer Synapse is an effective way to fix the program not opening. Reinstalling it will replace all of the files that might have been corrupted for one reason or another. However, simply running the uninstaller and reinstalling the program might not be enough. Therefore, it’s a good idea to delete the leftover files in Program Files and temporary files stored in %ProgramData%.

Right-click Start Menu and click Apps and Features

1. Right-click the Start Menu button and click Apps and Features.

Select Razer Synapse or Razer Cortex and click Uninstall

2. Locate Razer Synapse, select it and click Uninstall.

3. Click Uninstall again to confirm the action.

Click Uninstall in the removal wizard

4. Click Uninstall.

Select Razer Synapse and Razer Cortext and click Uninstall

5. Select Razer Synapse and Razer Cortex, and click Uninstall again.

click-yes-remove

6. Click Yes, Remove to confirm the removal.

7. Once Razer Synapse is uninstalled, Hold down Windows+E keys to open File Explorer.

Go to C:Program Files (x86)Razer

8. In the File Explorer address bar, type in C:\Program Files (x86)\Razer and hit Enter.

Select, right-click, and delete all of the folders inside the Razer folder

9. Select all of the folders inside the Razer folder, right-click the selection, and click Delete.

Go to C:ProgramDataRazer

10. Then, in the File Explorer address bar, type in C:\ProgramData\Razer and hit Enter.

Select all of the files within the Razer folder, right-click them and click Delete

11. Again, select all of the folders inside the Razer folder, right-click the selection, and click Delete.

12. Now, you can install the latest Razer Synapse version.

Go to the Razer Synapse download page

13. Open your web browser and go to the Razer Synapse download page.

Click Download Now

14. Click the Download Now button and wait for the software to download.

15. Run the installer.

Select Razer Cortex if you want it and click Install

16. If you want to Install Razer Cortex, mark the checkbox next to it.

17. Then, click Install.

Once Razer Synapse is installed click Get started

18. Once the software is installed, click the Get started button.

Enter your log in credentials and click Log IN

19. Enter your credentials and click Log In.

If this method doesn’t work, you can try creating a new Razer Synapse account in addition to this method.

[Back to Table of Contents]

Solution 5. Create a New Razer Synapse User Account

Some Razer Synapse users have suggested creating a new account may fix the problem, at least temporarily. However, to do this, you will also have to create a new email address as you can only have one Razer account per email address.

Click Sign Up

1. After performing a clean installation of Razer Synapse or logging out of your account, click Sign Up.

Enter new login cretentials not associated with Razer and click Start

2. Type in your new Razer ID and enter an email address not associated with Razer Synapse.

3. Then, type in a new password and click Start.

Accept the Terms and Conditions

4. Accept the terms and conditions.

Click the verification link you received in your email

5. Then, go to your email inbox.

6. Open Razer’s verification email and click the link.

Click Next

7. Then, click Next.

8. Razer Synapse will launch automatically.

Did this article help you fix Razer Synapse not opening? Let us know by commenting below.

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