Ошибка Intel Optane Memory Pinning может возникнуть в случае, когда при запуске приложения системе не удается загрузить dll файл. Последние драйверы для Rapid Storage Technology включают дополнение, которое называется Optane Pinning Service Extension. Большинство пользователей столкнулись с ошибкой после установки обновления Windows, когда последние драйверы Intel были развернуты в операционной системе.
Скорее всего, проблема возникает из-за того, что в некоторых конфигурациях ПК поддержка кэширования не предусмотрена производителем. Поэтому когда сталкиваетесь с ошибкой, есть несколько решений, которые можете реализовать.
Что это за технология?
Intel Optane – это технология энергонезависимой памяти, которая была представлена в 2017 году наряду с седьмым поколением процессоров серии Core. Согласно заявлению производителя, это новый шаг в области запоминающих технологий, поскольку эта инновация запоминает приложения, которые чаще используем. В памяти данные сохраняются даже при выключенном компьютере, а при следующем обращении обеспечивает к ним мгновенный доступ.
Чем вызвана ошибка?
Пользователи начали сталкиваться с ошибкой после обновления Windows до версии 1903. С этой сборкой были установлен новый пакет драйверов Intel, который также включал Optane Pinning Service Extension. Она является причиной указанного сообщения об ошибке, поскольку в некоторых системах не установлена требуемая поддержка кэширования этой функции.
Для решения нужно удалить Pinning Service Extension или установить обновление для RST.
Удаление приложения
Для решения проблемы нужно удалить приложение, которое было установлено во время обновления Windows. Выполните следующие шаги:
Откройте параметры сочетанием клавиш Win + I и перейдите в раздел «Приложения».
Отобразится список всех установленных программ в системе. Найдите Intel Optane Pinning Explorer Extension и выберите «Удалить». Следуйте инструкциям на экране до завершения удаления и перезагрузите компьютер.
Также можно выполнить поиск на вкладке программы и компоненты (appwiz.cpl из окна Win + R) панели управления. Найдите программу и удалите двойным щелчком мыши.
Обновление Intel RST
Попробуйте загрузить и установить последние драйверы Rapid Storage Technology.
Сделайте запрос в интернете и перейдите на указанный сайт.
Загрузите файл SetupRST.exe и запустите его установку.
После перезагрузите компьютер и посмотрите, решена ли неполадка.
-
Home
-
Partition Manager
- Resolve: Intel Optane Memory Pinning Unable to Load DLL Issue
By Amanda |
Last Updated
If you are experiencing Intel Optane Memory Pinning issue and seeking corresponding solutions, you are at the right place. In this post, MiniTool will give further information about Intel Optane Memory Pinning and provide several feasible workarounds.
The Intel Optane Memory is a smart technology that helps to access to data on your computer quickly. But most users reported that the Intel Optane Memory Pinning issue comes up after they update to the latest version of Windows 10. To get more details, just keep reading this post.
About Intel Optane Memory Pinning Error
Introduced by Intel in 2017, Intel Optane Memory is used for various Core-series processors and works to make computers more responsive. Intel Optane Memory can find, remember and store your most frequently used applications, files and so on to help you access to these data more quickly next time.
However, the Intel Optane Memory Pinning error has been reported by plenty of users. According to the report, this error appears after a Windows feature update version 1903. Commonly, it comes up with an error message: Intel Optane Memory Pinning unable to load DLL ‘iaStorAfsServiceApi.dll’: The specified module could not be found.
Why does this error occur? The Intel Optane Pinning Explorer Extension should be the culprit. After completing a major update, your Windows will try to reinstall all your system devices with the latest drivers. But there might be an instance when Windows throws an error and leaves your device half installed due to incompatibility.
In our case, the Intel Optane Pinning Explorer Extension might lack the required drivers and thus fail to access and load iaStorAfsServiceApi.dll. What can you do if you are facing this issue? Here, several solutions are listed for you and you can feel free to have a try.
Fix 1: Repair Intel Optane Explorer Extensions
At first, you can try repairing the problematic Intel Optane Explorer Extensions. To do that, you can refer to the steps below:
Step 1: Press Windows + S to open Search. Type control and click Control Panel from search results to open it.
Step 2: Go to Programs > Programs and Features.
Step 3: Choose Intel Optane Pinning Explorer Extensions from the lists and click Repair button.
You just need to wait until the repair process is completed. Then, restart your computer to check if Intel Optane Memory Pinning issue is fixed.
If the problem still appears, you might need to uninstall the related driver which might become faulty during Windows update. Here’s the steps:
Step 1: Right-click the Start button and choose Device Manager to open it.
Step 2: Double-click Software components to expand the category.
Step 3: Right-click Intel® Pinning Shell Extensions and choose Uninstall device from the context menu.
Step 4: In the pop-up window, check Delete the driver software for this device and click Uninstall button to confirm the operation.
After uninstall the driver successfully, restart the device and your Windows will install the latest version of the drive automatically.
Fix 3: Remove Intel Optane Pinning Explorer Extensions
If the above solutions fail to fix Intel Optane Memory Pinning error, perhaps you need to remove the current Intel Optane Pinning Explorer Extensions. Just go to Programs and Features interface of Control Panel, right-click it and choose Uninstall. To get more methods to uninstall a program, you can check this post.
After that, you can visit the manufacturer’s website, download the latest version of Intel Optane Pinning Explorer Extensions and install it on your computer.
About The Author
Position: Columnist
Amanda has been working as English editor for the MiniTool team since she was graduated from university. She enjoys sharing effective solutions and her own experience to help readers fix various issues with computers, dedicated to make their tech life easier and more enjoyable.
Amanda has published many articles, covering fields of data recovery, partition management, disk backup, and etc. In order to provide more useful tips and information, she is still committed to expand her technical knowledge.
I agree with Al that manipulating with SATA mode, may cause you to lose your SSD. So, in first place you should prepare a disk backup (image). In the second place as Al advises, you should ask the MSI what to do.
About the SATA mode your laptop is currently set, I think that this is correct mode for Optane Memory (i.e. Intel RST Premium With Intel Optane System Acceleration). The normal SATA mode is AHCI for work without Optane. There are also other posibilities to set RAID or IDE modes for SATA.
Be aware, if you will try to change the SATA mode now, you will lose your system SSD unless, before doing this you should change Windows boot mode to SAFE. If you will boot into Bios while Windows is in SAFE mode, after changing the SATA mode, Windows will not be corrupted. However, you should have full backup of your disk before you are doing this and best ask MSI how to proceed.
Leon
О LENOVO
+
О LENOVO
-
Наша компания
-
Новости
-
Контакт
-
Соответствие продукта
-
Работа в Lenovo
-
Общедоступное программное обеспечение Lenovo
КУПИТЬ
+
КУПИТЬ
-
Где купить
-
Рекомендованные магазины
-
Стать партнером
Поддержка
+
Поддержка
-
Драйверы и Программное обеспечение
-
Инструкция
-
Инструкция
-
Поиск гарантии
-
Свяжитесь с нами
-
Поддержка хранилища
РЕСУРСЫ
+
РЕСУРСЫ
-
Тренинги
-
Спецификации продуктов ((PSREF)
-
Доступность продукта
-
Информация об окружающей среде
©
Lenovo.
|
|
|
|
Intel Optane Memory is a smart memory technology that accelerates a computer’s responsiveness. It is designed to increase computers’ hard drive speed. Intel Optane Memory remembers your frequently used document and apps, enabling you to access these documents with lesser load time.
Sometimes, when running on a computer using an Intel Optane Memory, you may get the error message, Intel Optane™ Memory Pinning Unable to load DLL’ iaStorAfsServiceApi.dll” (Exception from HRESULT: 0x8007007E). Although this error does not stop you from performing any tasks, we always get the error notification each time we open the File Explorer.
The error means that the Intel Optane Pinning Service Extension could not access the DLL (Dynamic Link Library) file named iaStorAfsServiceApi.dll. Sometimes, when the Intel Rapid Storage Technology (Intel RST) driver is updated to a version between 17.5.x and 17.8.x, the OS may search for files from previous versions that it cannot find.
When the OS cannot find this file, we get the Intel Optane Memory Pinning error.
Now that we know the main reason behind the Intel Optane Memory error. Let us see what may stop the OS from locating the File
- Intel optane driver cannot access
iaStorAfsServiceApi.dll - Operating System may use the removed installation files from the older version
- Due to a Windows Update
How to Fix Intel Optane Memory Pinning Error?
Here are a few fixes we can try to solve the Intel Optane Memory Pinning Error. Before we start, please try the first three fixes one after the other. These may not work for you if done individually.
Repair/modify Intel Optane Pinning Explorer Extensions
The Intel Optane Pinning Explorer Extensions is an application that manages the Intel Optane Memory. If the OS has a hard time locating the iaStorAfsServiceApi.dll file, we can repair this application from Program and features to solve the issue with the Optane Memory.
Repairing this application will fix any issues with its files and folders, which in turn will fix the problem you are having with the Intel Optane Memory.
Follow these steps to modify the Intel Optane Pinning Explorer Extension from Control Panel.
- Click on the Start Menu and Go to Control Panel.
- Select View By as Large icons
- Click on Programs and Features.
- Here, you will see the list of all applications installed on the computer.
- Right-click the application named Intel Optane Pinning Explorer Extension.
- Select Repair.
Suppose you cannot find the Intel Optane Pinning Explorer Extension application in Control Panel. Follow these steps.
- Click on the Start menu and go to Settings
- On the left side, click on Apps.
- Select Apps & features. Scroll down to see all applications installed on your computer.
- Here, Click on Intel Optane Pinning Explorer Extension and select Modify.
It may take some time to repair. Once it is complete, restart your computer.
If repairing the application does not fix the issue, we can also uninstall it to see if it fixes the problem.
Install latest Intel Rapid Storage Technology
The Intel Rapid Storage Technology (Intel RST) Driver configures and enables the system acceleration with Intel’s Optane Memory. If your computer has the Intel Optane Memory, the Intel RST driver must be above 17.9.1.1009 to prevent any future Intel Optane Memory issues.
Follow these steps to install the latest Intel RST.
Note: If you do not have Intel RST installed, skip the Disable Intel RST and Uninstall Intel RST Driver Process.
Disable Intel RST.
- Click on the Start menu and search for Intel Rapid Storage Technology.
- Select the item that matches the search.
- Under the Status tab, click on Disable to disable the Intel Optane memory feature.
- Click Yes, if the application asks you for confirmation.
- It may take a few minutes to disable all the Optane memory features.
- Restart your computer once all the process is complete.
Uninstall Intel RST driver.
- Click on the Start menu.
- Go to Settings > Apps > Apps and feature.
- Here, scroll and search for Intel Rapid Store Technology. Uninstall this driver.
- Restart your computer once the driver is uninstalled.
Install Intel RST Driver
We first need to download the latest Intel RST driver from the internet to install this driver. Once you download the newest driver, follow these steps.
- Run the SetupRST.exe file that you downloaded.
- Follow the installation process.
- Once the installation process is complete, click on the Start menu
- Search Intel Rapid Storage Technology and click on the item that matches the search.
- Under Status, Enable the Intel Optane Memory feature.
- Select the drive that has Intel Optane Memory.
- Click on Yes.
- It may take a few minutes to enable the setting.
- Once it is complete, restart your computer to save the changes.
Uninstall Intel’s Pinning Shell Extension driver
We also need to remove Intel’s Pinning Shell Extension driver so that the error does not re-appear after the next Windows Update. Follow these steps to uninstall Intel’s Pinning Shell Extension Driver.
- Press the Windows + X key and select Device Manager.
- Expand Software component.
- Here, Right-click Intel Pinning Shell Extension and choose Uninstall Device.
- Check Attempt to remove the driver for this device. Click on Uninstall.
Roll Back Windows Update
As we figured out that the Intel Optane Memory error starts because of a Windows Update, W can try using the previous version of windows to fix this issue. However, we should know that this may or may not resolve the problem; if not, try some other fixes mentioned in this article.
Follow these steps to roll back your Windows update.
- Click on the Start menu.
- Go to Settings > Windows Update (Security & Update > Windows Update for Windows 10) > Update History.
- Scroll down and click on Uninstall Updates.
- Installed Updates dialog box will open. Here, you will see all your Windows Update.
- Under Microsoft Windows, right-click on the latest Windows update and click Uninstall.
- Click Yes.
- Once the uninstall is complete, restart the computer to save changes.
Replace the Missing DLL file
A DLL (Dynamic Link Library) file consists of lines of code that any program can use simultaneously. As these DLL files are universal, we can download them from the internet and replace the missing file.
If the Intel Optane Memory Pinning error says the iaStorAfsServiceApi.dll file is missing, we can try replacing this file from the system file. However, we also need to re-register the DLL file if we replace them in the system file.
Note: All files and folders inside C:\Windows\System32 are system files.
Follow these steps to replace and re-register the DLL file.
- Download the iaStorAfsServiceApi.dll file from the internet.
- Extract this DLL file and copy
iaStorAfsServiceApi.dll. - Go to
C:\Windows\System32and paste the DLL file. Replace the existingiaStorAfsServiceApi.dll - If Windows asks you for any permission, click on continue.
- Restart your computer.
Now, we need to register this DLL file for the system to recognize this file. Follow these steps to register the DLL file.
- Press the Windows + R key to open Run
- Type “cmd” without the quotation mark and press Ctrl + Shift + Enter to run Command Prompt as administrator.
- Type the following command and press Enter.
regsvr32 IASTORAFSSERVICEAPI.DLL
- Re-registering the file may take a few minutes.
- Restart the computer and open the File Explorer to see if this solution fixed the Intel Optane Memory Pinning error.
