Ошибки наутилус 5600

0 Normal Status Normal Status 400 Dark light sensor test error (CS11A, CS11B, CS4) during initializing. 1. Check if each sensor is mounted. 2. If error occurs when checking CS11A cable operation, replace a sensor. 3. If error occurs when checking CS11B cable operation, replace a sensor. 4. If error occurs when checking CS4 cable operation, replace a sensor. 4000 Error of being removed 2nd cassette before separate rejection 4004 Error of being removed 2nd cassette before separate rejection 1. Set cassette #2 correctly 2. Check the catcher inside cassette #2 guide 5300 No Savings Account 10301 DEV_PIN 20001 Unable to load a cassette. Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser. 20002 Low cash. Replenish the cash-if using less than 75 bills, disable the ÒLow Cash WarningÓ in the Transaction Setup Menu. 20003 Reject Bin full. Empty the Reject Bin-If the bin is empty, do a Day Total and then a Cassette Total-If than doesnÕt help, check AP, BIOS and CDU ROM versions. 20004 Vault Door is open. Close the vault door. Check door switch. 20005 Cash Dispenser Unit data(country, cassette, shutter)setting error occurs during initialization. 1. Check Cash Dispenser Unit information. 2. check battery back-up SRAM. 20010 Receipt paper jam Remove any jammed paper from the printer. 20011 TPH Headup Lever Open Check Headup Lever. 20012 Receipt printer feed plate open Close the feed plate. 20013 Out of receipt (Receipt paper empthy) Replenish the receipt paper. 20014 Receipt printer head overheated before printing Check the printer head and change if necessary. 20015 The feed lever of the recipt printer is open. It was detected that the feed lever was open before ther receipt printer started to operate. Clear jammed notes or call your service personnel. 20016 Note detected in stacker (shutter or presenter type) Clear any notes from the stacker. 20101 Receipt printer lever opened 1. Close the lever of print head completely 20102 Receipt printer head overheated 1. Wait the time until the temperature of head adequately slow down and try to initialize 20103 Receipt paper jam 1. Remove jammed paper between printer head and rollers 20104 Receipt paper empty 1. Replenish receipt paper 2. Check the status of sensor and its connector 20105 Receipt paper setting error 1. Check the status of setting paper 2. Check the status of sensor and its connector 20106 Command is received while doing self-test 1. After terminating self-test and initialize receipt printer 20107 No receipt paper 1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector 20108 Receipt paper cutting error 1. Check the Cutter module 2. Check if printer head lever is properly close 20109 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) 20215 Sensor detects note in delivery path before CDU dispenses Remove note from the CDU delivery path. 20801 Receipt printer lever opened 1. Close the lever of print head completely 20802 Receipt printer head overheated 1. Wait the time until the temperature of head adequately slow down and try to initialize 20803 Receipt paper jam 1. Remove jammed paper between printer head and rollers 20804 Receipt paper empty 1. Replenish receipt paper 2. Check the status of sensor and its connector 20805 Receipt paper setting error 1. Check the status of setting paper 2. Check the status of sensor and its connector 20806 Command is received while doing self-test 1. After terminating self-test and initialize receipt printer 20807 No receipt paper 1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector 20808 Receipt paper cuttimg error 1. Check the Cutter module 2. Check if printer head lever is properly close 20809 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) 21315 CS4 sensor detects note in delivery path befoe CDU dispenses Remove note from the CDU delivery path. 40000 Cash Dispenser(CDU) received the undefined command from AP software 1. Get the trace file and log files in D:trace 2. Call your attendant 40011 Notes are detected on tray(CS2 Sensor) before dispensing 1. Remove notes on CS2 sensor 2. Clean CS2 40012 CS3 Dark detection during initializing or Dispense reserved operation 1. Remove the remaining notes or foreign objects on the gate 2. Check if the CS3 sensor bracket is bended. 3. Check if the CS3 sensor cable is disconnected4. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 40013 CS2 and CS3 Dark detection during initializing or dispense reserved operation The same as #40011 and #40012 error handling 40014 CS4A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4A 40015 CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A 40016 CS3 and CS4A Dark detection during initializing or dispense reserved operation The same as #40011 and #40012 error handling 40017 CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation The same as #40011, #40012 and #40014 error handling 40018 CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 40019 CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4B 40021 CS1A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A 40022 CS1B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1B 40023 CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B 40028 CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS13 40029 CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS13 40030 Failed in checking the main motor echo 1. Initialize 2. Check Main Motor Encoder Slit 3. Initialize after Power On/Off 4. Check Encoder Sensor CS8 BRKT 5. Check CS8 Sensor Cable 6. Change Main Motor Encoder Slit Sensor CS8 40031 Failed in checking the reject gate solenoid echo 40032 Failed in checking the present gate solenoid echo 40033 Check sum error (No information is set) 1. Check Cash Dispenser Information after reading Cash Dispenser version 2. Initialize3. Initialize after executing Cash Dispenser Information Set(ÔPÕ) Command4. Change Cash Dispenser B/D 40034 Error of two sheets detecting sensor(CS5_1) 1. Check CS5_1 Sensor Cable 2. Check second Dip Switch in Cash Dispenser B/D 3. Change CS5_1 Sensor 40035 Error two sheets detecting sensor(CS5_2) for initializing 1. Check CS5_2 Sensor Cable 2. Check second Dip Switch in CDU B/D3. Change CS5_2 Sensor 40036 Error of CS 2, CS13 sensor during initialization 40037 Error of 2 sheets detecting sensor(CS5_1/CS5_2) 1. Check Cash Dispenser Board Segment 2. Initialize 3. Read data of ÔRead Double SensorÕ Command 40038 Error in checking SRAM 40039 Gate operation sensor (CS3) error 1. Initialize after removing notes or dust2. Check CS3 Sensor BKRT3. Check CS3 Sensor Cable4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Replace Reject Solenoid 1 40040 Cassette is removed during dispensing 1. Check the cassette catcher 2. Set the cassette properly 40041 Error if re-driving is over 5 times during separated rejection 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide 5. Check dust existing in Main Motor Encoder Slit6. Check index value of notes each cassette 40042 In case the number of notes detected outlet sensor(CS13) is less thanthe number of required notes 1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor 40043 Error if total reject is more than 20 sheets 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Check dust in existence CS5 Sensor Guide 5. Check notes index value 40044 Error if continuous 5 times are rejected 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Check dust in Main Motor Encoder Slit 4. Remove dust in CS15AB, CS31AB,CS1AB Sensor5. Exchange CS8 Encoder Slit Sensor 40045 In case the number of notes detected outlet sensor(CS13) is more than required notes. 1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor 40046 Program error(Separated rejection) 1. Initialize after Reset Power 2. Upgrade Cash Dispenser Firmware or Re-download 3. Exchange Cash Dispenser B/D 40047 1 cassette misfeed error (Separated rejection) 1. Check notes in 1 Cassette 2. Check Sensor(CS6) Poll 3. Check jam in 1 cassette and reload 4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error 40049 Error to dispense 0 sheets to be required(Separated rejection) 1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version 40051 Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. 1. Check the Cash Dispenser received command 2. Check the abnormal communication cable. 3. Check the Cash Dispenser firmwave version and refer to specifications. 40052 The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B) 1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit. 40053 Error for the double note detection during separation. 40054 Cash Dispenser EP Program Error during dispense operation (failed table search) 1. Initialize after resetting the power 2. Upgrade the Cash Dispenser firmware or download software again 3. Replace the Cash Dispenser B/D 40055 Timeout due to noteÕs length error passed through the CS13 during dispense operation 1. Remove a jammed note between the tray and Cash Dispenser 2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor 40056 Abnormal operation of the gate solenoid during dispense operation. 1. Remove a jammed note on the gate 2. Remove notes in the reject box and remount the reject box 3. Check if the CS3 sensor bracket is bended. 4. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 6. Replace the reject solenoid 1 40057 Sum check error of note index setting value in the CDU CST of EEPROM during initializing 1. Read the CDU version to check CDU CST note index2. Reinitialize3. Initialize after executing the CDU Information Set(ÔPÕ) Command4. Replace the CDU board 40058 Retract box position error during command reserved operation 1. Mount the retract box or open the box cover 2. Check if CS62 sensor poll is abnormal 3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). 40059 Initial jam time error 40060 Something is detected in C31AB sensor before dispensing bills from 3rd cassette. 40061 Something is detected in C31AB sensor before dispensing bills. 40062 Bills are remained in CS1AB sensor after dispensing bills. 40063 Bills are remained in CS31AB sensor after dispensing bills 40070 Something is detected on CS41AB sensor before dispensing bills from fourth cassette. 40072 Something is detected on CS41AB sensor during dispensing bills. 40073 Bills is remained in CS41AB sensor after dispensing bills. 40080 Something is detected on CS15AB sensor before dispensing operation 40081 Something is detected in C15AB sensor during dispensing operation 40082 Bill is remained in CS15AB sensor after dispensing operation 40084 Failed to close the CDU shutter (failed ten times retry) 1. Remove foreign objects in the shutter unit. 2. Check the shutter motor connection cable. 3. Check a connection status of the TS004 and TS005 sensor. 4. Check the shutter camÕs rotation operation. 40085 When the command of CDU shutter open or close is received in case of not being set CDU shutter. 40087 Error failed to communicate with CDU shutter 40088 Error occurs when cassette with ID is not mounted 40089 Error occurs when the number of dispensed bills from cassette donÕt match with the number of detection by sensor 40090 Mismatched number of check sheets 1. Check dispensed check and reject check.2. Remove a jammed note on the CDU.3. Remove a dust or foreign objects on the CS13 sensor4. Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting. 40091 Reject error due to check skew during check dispense operation. . Check a checkÕs status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. _ Reset number of check sheets after troubleshooting. 40092 Reject error due to abnormal check interval skew during check dispense operation. 1. Check a checkÕs status in the reject box2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.3. Check the CIU Module Print Head.4. Realign check sheets in the check cassette box.5. Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting. 40093 Reject error due to long check sheet during check dispense operation. The same as #40092 handling. 40094 Reject error due to short check sheet during check dispense operation. The same as #40092 handling. 40095 Reject error due to 2 check sheetsÕ pick up during check dispense operation The same as #40092 handling. 40096 Reject error due to the abnormal half of check during check dispense operation. The same as #40092 handling. 40097 Reject error due to abnormal check separation interval skew during check dispense operation. The same as #40092 handling. 40098 Abnormal CIU detecting sensor during check dispense operation 1. Clean CS31AB and CS41AB, or remove foreign objects. 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected. 40099 CIU communications response timeout error during check dispense reserved operation or initializing. 1. Reinitialize2. Check if the CIU communications serial cable is connected.3. Check if the CIU power cable is connected. 90001 Card Swipe Error. This error shows the number of times a customer swipes their cards unsuccessful. 97120 Unable to create INI file 97121 Unable to read file 97122 Unable to write file 97123 Unable to close file 97124 Unable to delete file 97125 Unable to copy file 97126 Unable to create directory 97190 In case other command is executed in Cash Unit Exchange 97191 In case it is not eh Cash Unit Exchange 97192 Cash dispenser service is already cash in state 97193 In case it is not the status of Cash In 97194 In case the ID of cassette donÕt match 97195 In case the cassette counting donÕt match 97196 In case the number of cassette donÕt match 97197 In case the dispensed bills are different from the requested ones. 97198 In case two ID are same in cassette 97200 Failed to communicate with Receipt printer when connected to SP open 1.Check if communication cable or com port is not connected 97414 Dark light sensor error (CS4) during idle status of cash dispenser 97423 Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser 97428 Dark light sensor error (CS13) during idle status of cash dispenser 97447 Cassette 1 misfeed 208070 Receipt paper runs out of after printing 1.Replenish receipt paper in paper charger 2.Check the status of Near End sensor and its connctor 400000 Dark light sensor test error (CS31A, CS31B) during initializing. 1. Check if each sensor is mounted.1. Check if each sensor is mounted. 2. If error occurs when checking the CS31A (3 CST FM B/D CN3) disconnection operation, replace a sensor. 3. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. 4. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 5. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 972210 Field is not Found 1. Reboot ATM 2. Call your attendant 977010 Serial port open fail Check Cable / Device 1030100 DEV_PIN (Key data error from host) 1. Contact to host 1101910 LOST CARD, DEV_MCU 1102910 LOST WITHDRAW CASH, DEV_CSH 1102920 LOST DEPOSIT CASH, DEV_CSH 1103910 LOST CARD & SLIP, DEV_MCU | DEV_SPR 1106910 LOST SLIP, DEV_SPR 1910000 Undefined error 1.Reinitialized Journal printer and check again 1910400 The error of head right position 1.After checking the head right position, try to reinitialized Journal printer and check again 1910800 The error of Paper charger sub assembly 1.Check the Paper charger and status of supplied paper 1912000 Failed to print due to shortage of CR/LF 1.Check if FFC cable is properly connected or short 1912100 Paper out when checked status of initializing 1.Check if supplied paper is running out of or occurred jam in return path 1914000 Head overheat 1.Turn off the power for a moment to slow down overheat of head and turn on the power 1914100 Paper jam error 1.Remove the jammed paper and initialize 2000100 No cassette Insert or re-insert the cassette(s). Check cassette sensor. 2000200 Note shortage Replenish the cassette. 2000300 Reject bin full Remove notes from the reject bin and try the Cassette Total function again. 2000400 Vault door open Close the vault door. Check door switch. 2000500 Cash Dispenser Unit data setting error Check Cash Dispenser Unit information. (Currency, Denomination, etc) 2001000 Receipt paper jam Remove any jammed paper from the printer. 2001200 Receipt printer feed plate open Close the feed plate. 2001300 Out of receipt (Receipt paper empthy) Replenish the receipt paper. 2001400 Receipt printer head overheated before printing Check the printer head and change if necessary. 2001600 Note detected in stacker (shutter or presenter type) Clear any notes from the stacker. 2010100 Receipt printer lever opened 1. Close the lever of print head completely 2010200 Receipt printer head overheated 1. Wait the time until the temperature of head adequately slow down and try to initialize 2010300 Receipt paper jam 1. Remove jammed paper between printer head and rollers 2010400 Receipt paper empty 1. Replenish receipt paper2. Check the status of sensor and its connector 2010500 Receipt paper setting error 1. Check the status of setting paper2. Check the status of sensor and its connector 2010600 Command is received while doing self-test 1. After terminating self-test and initialize receipt printer 2010700 No receipt paper 1. Replenish receipt paper in paper charger2. Check the status of Near End sensor and its connector 2010800 Receipt paper cuttimg error 1. Check the Cutter module2. Check if printer head lever is properly close 2010900 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) 2021500 Sensor detects note in delivery path before CDU dispenses Remove note from the CDU delivery path. 2080100 Receipt printer lever opened 1. Close the lever of print head completely 2080200 Receipt printer head overheated 1. Wait the time until the temperature of head adequately slow down and try to initialize 2080300 Receipt paper jam 1. Remove jammed paper between printer head and rollers 2080400 Receipt paper empty 1. Replenish receipt paper2. Check the status of sensor and its connector 2080500 Receipt paper setting error 1. Check the status of setting paper2. Check the status of sensor and its connector 2080600 Command is received while doing self-test 1. After terminating self-test and initialize receipt printer 2080700 No receipt paper 1. Replenish receipt paper in paper charger2. Check the status of sensor and its connector 2080800 Receipt paper cutting error 1. Check the Cutter module2. Check if printer head lever is properly close 2080900 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) 2131500 CS4 sensor detects note in delivery path before CDU dispenses Sensor is located along the delivery path right before the reject bin. Remove note from the CDU delivery path. 3000000 To shows that received command was undefined 3000100 To show command parameter error 3000200 The reception of the command that impossible to implementation 3000400 To show that error data was included in command 3000500 To show that a command, which requires the card movement, was executed before IC contacts were released from the card 3001000 To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways 3001100 To show that status signal for shutter openis not received while shutter is open. 3001200 To show that the Sensor is damaged or more that one card is inside ICRW. 3001300 To show that the card longer than 92mm is inserted into ICRW 3001400 To show that the card shorter than 78mm is inserted into ICRW 3001500 To show that data in F-ROM is damaged 3001600 To show that the card staying inside ICRW was moved up to the point where status request information change. To show that card was inserted into the ICRW through rear side by external force 3001700 To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command. 3001800 To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly. 3001900 To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command 3002000 To show that track has parity error 3002100 To show that read error has happened in Multiple magnetic read command. 3002200 To show that write error is detected through write/verify procedure. 3002300 To show that only SS,ES,LRC are contained in the track. (no retry) 3002400 To show that the card has no magnetic track(no retry) 3002500 To show that quality error(Jitter,Preamble,Postamble) has happended in write verify. 3002600 To show that the track has no SS. 3002700 To show that the track has no ES 3002800 To show that the track has no LRC error 3002900 To show that the discordance of write data has happened in write verify. 3003000 To show that power down(or power cut in short instant)is detected(or being detected). 3003100 To show that DSR signal was turned to OFF(communication is cut) 3004000 To show that the card was pulled out form ICRW through entrance date when CAPTURE command is being executed. 3004100 Failure at IC Contact solenoid or sensor ICD. 3004300 Card could not be set to IC contack position/Failure at sensor PDI. 3004500 ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate. 3004600 To show that the ejected card has not been withdrawn during execution of Monitoring for removal command. 3005000 Retract counter overflow. 3005100 To show that Motor error has happened, through start/stop check in Initialize command. 3005300 To show that read error in Digital Decode Read Command. 3006000 To show that there found abnormal condition on the power-line. 3006100 The receiving error for ATR. 3006200 To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected. 3006300 In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects time out. 3006400 In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects protocol error. 3006500 HOST tried to communicate with IC card without card activation. 3006600 ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported. 3006900 ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV. 3007000 Failure at F-ROM operation. 3007100 Firmware of User program code area is wrong. 4000000 Receiving undefined command 4001100 Detecting CS2 Dark (Front Access Type:Reject box is opened.) 4001400 Detecting CS4A Dark 4001500 Detecting CS2, CS4A Dark 4001800 Detecting CS4B Dark 4001900 Detecting CS2, CS4B Dark 4002100 Detecting CS1A Dark 4002200 Detecting CS1B Dark 4002300 Detecting CS1A, CS1B Dark 4002800 Detecting CS13 Dark 4002900 Detecting CS1A, CS13 Dark 4003000 Failed in checking the main motor echo 1. Initializ2. Check Main Motor Encoder Slit3. Initialize after Power On/Off4. Check Encoder Sensor CS8 BRKT5. Check CS8 Sensor Cable6. Change Main Motor Encoder Slit Sensor CS8 4003100 Failed in checking the reject gate solenoid echo 4003200 Failed in checking the present gate solenoid echo 4003300 Check sum error (No information is set) 1. Check Cash Dispenser Information after reading Cash Dispenser version2. Initialize3. Initialize after executing Cash Dispenser Information Set(ÔPÕ) Command4. Change Cash Dispenser B/D 4003400 Error of two sheets detecting sensor(CS5_1)for initializing 1. Check CS5_1 Sensor Cable2. Check second Dip Switch in Cash Dispenser B/D3. Change CS5_1 Sensor 4003600 Error of CS 2, CS13 sensor during initialization 4003700 Error of 2 sheets detecting sensor(CS5_1/CS5_2) for dispensing 1. Check Cash Dispenser Board Segment2. Initialize3. Read data of ÔRead Double Sensor Command 4003800 Error in checking SRAM 4003900 Gate operation sensor (CS3) error before initial recovery 1. Initialize after removing notes or dust over Gate2. Check CS3 Sensor BKRT3. Check CS3 Sensor Cable4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Replace Reject Solenoid 1 4004000 Cassette is removed during dispensing 1. Check the cassette catcher2. Set the cassette properly 4004100 Error if re-driving is over 5 times during separated rejection 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide5. Check dust existing in Main Motor Encoder Slit6. Check index value of notes each cassette 4004200 In case the number of notes detected outlet sensor(CS13) is less than the number of required notes 1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor 4004300 Error if total reject is more than 20 sheets 1. Check notes in Reject Box2. Rearrange notes in Cassette3. Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. Check dust in existence CS5 Sensor Guide5. Check notes index value 4004400 Error if continuous 5 times are rejected 4004500 In case the number of notes detected outlet sensor(CS13) is more than required notes 1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor 4004600 Program error(Separated rejection) 1. Initialize after Reset Power2. Upgrade Cash Dispenser Firmware or Re-download3. Exchange Cash Dispenser B/D 4004700 1 cassette misfeed error (Separated rejection) 1. Check notes in 1 Cassette2. Check Sensor(CS6) Poll3. Check jam in 1 cassette and reload4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error 4004800 Error if the number of dispensed notes is not matched to the requested 1. Check CS13 sensor (note jam and dust)2. Replace CS13 sensor 4004900 Error to dispense 0 sheets to be required(Separated rejection) 1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version 4005100 Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. 1. Check the Cash Dispenser received command2. Check the abnormal communication cable.3. Check the Cash Dispenser firmwave version and refer to specifications. 4005200 The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B) 1. Remove the remaining notes at a sensor in front of the CST2. Realign notes in the cassette3. Check abnormal clutch.4. Check abrasion of the cassette box pick unit. 4005300 The error of double detection bills during dispense operation 4005400 Cash Dispenser EP Program Error during dispense operation (failed table search) 1. Initialize after resetting the power2. Upgrade the Cash Dispenser firmware or download software again3. Replace the Cash Dispenser B/D 4005500 Timeout due to noteÕs length error passed through the CS13 during dispense operation 1. Remove a jammed note between the tray and Cash Dispenser2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor 4005600 Abnormal operation of the gate solenoid during dispense operation. 1. Remove a jammed note on the gate2. Remove notes in the reject box and remount the reject box3. Check if the CS3 sensor bracket is bended.4. Check if the CS3 sensor cable is disconnected (CN10 #9~10)5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.6. Replace the reject solenoid 1 4005700 Cash dispenser configuration error 1. Replace cash dispenser PCB2. Reconfigure cash dispenser setup data 4005800 Retract box position error during comman reserved operation 1. Mount the retract box or open the box cover2. Check if CS62 sensor poll is abnormal3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). 4005900 Initial jam time error 1. Remove jammed notes2. Clean the sensors (CS1~CS15) in cash dispenser 4006000 Something is detected in C331A, CS31B sensor before dispense operation 4006100 Something is detected in C331A, CS31B sensor before dispense operation 4006200 Bills is staying in CS1A, CS1B sensor after dispense operation 4006300 Bills is staying in CS31A, CS31B sensor after dispense operation 4007000 Something is detected on CS41A, CS41B sensor before dispense operation 4007200 Something is detected on CS41A, CS41B sensor before dispense operation 4007300 Bills is staying in CS41A, CS41B sensor after dispense operation 4008000 Something is detected on CS15AB sensor before dispensing operation 4008100 Something is detected in C15AB sensor during dispensing operation 4008200 Bill is remained in CS15AB sensor after dispensing operation 7000100 ItÕs impossible to read the version after transferring to the CduSetup menu. 7000200 ItÕs impossible to read the version after CDU Setup. 7000300 UserÕs setting values are different from the actual written setting value. 7710891 Host line fail Inconsistent with the message of Host 8216091 Cash jammed on Cash Dispenser 1. Remove jammed notes on Cash Dispenser return path2. Remove dust in CS1~CS4 sensor 8217091 Card in card reader 1. Remove card 8218091 PBM EXIST 9701010 Failed to connect communication between SP of PIN and EP of one 1. Check if communication cable or COM port is not connected 9701012 Failed to deliver to data of EPPÕs SP 1. Check if communication cable or COM port is not connected 9701016 Received data time out of EPP 1. Check if communication cable or COM port is not connected 9701017 Delivered data time out of EPP Check if communication cable or COM port is not connected 9701031 Failed to read Register of EPP 1. Reboot ATM 9701040 Failed to produce Thread of EPP 1. Reboot ATM 9701060 Failed to create buffer 1. Reboot ATM 9701068 MapView of File Fail in Create 1. Initialize Pin SP. 2. Call your attendant 9701070 Create Mutex Fail for SIU(Sensor) 1. Initialize Pin SP. 2. Call your attendant 9701102 COM handle is null for EPP 1. Initialize Pin SP. 2. Call your attendant 9701111 BCC error of EPP 1. Check BCC logic of EPP 9701150 Pinpad (EPP) is down when it receives an ‘InitializingÕ command _ Reboot ATM _ Replace pinpad 9701151 EPP is down when it receives an ‘Get Status’ command 1. Reboot ATM 2. Replace pinpad 9701152 EPP is down when it receives an ‘Clear Func Key’ command 1. Reboot ATM 2. Replace pinpad 9704020 Failed to create file 9704021 Failed to read file 9704022 Failed to write file 9704023 Failed to close file 9704024 Failed to delete file 9704025 Failed to copy file 9704030 Failed to create Registry 9704031 Failed to read Registry 9704032 Failed to write Registry 9704034 Failed to delete file 9704040 Failed to create Thread 9704043 Failed to terminate Thread 9704050 Failed to create Process 9704053 Failed to terminate Process 9704060 Failed to create Memory 9704061 Failed to read Memory 9704062 Failed to write Memory 9704063 Failed to close Memory 9704068 Invalid pointer 9704070 Failed to create Mutex 9704073 Failed to release Mutex 9704076 Failed to wait time out Mutex 9704080 Failed to create Event 9704086 Failed to wait time out Event 9704100 Failed to connect polling or timeout 9704101 Failed to connect polling or line error 9704102 Timeout to send polling 9704103 Failed to close polling or timeout 9704104 Failed to close polling or line error 9707012 Failed to receive data of VFD 9707082 Failed to deliver the message about Fire Event 9712000 Failed to create file 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9712100 Failed to read file 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9712200 Failed to write file 1. Reboot ATM2. Reinstall software3. Replace hard disk drive 9712300 Failed to close file 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9712400 Failed to delete file 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9712500 Failed to copy file 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9712600 Failed to create directory 1. Reboot ATM2. Reinstall software3. Replace hard disk drive 9719000 Failed to execute an extra command in the status of Cash Unit Exchange 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9719100 In case of not being the status of Cash Unit Exchange out of End Exchange 1. Reboot ATM2. Reinstall software3. Replace hard disk drive 9719200 In case of carrying out Cash In Start command at two times 1. Reboot ATM2. Reinstall software3. Replace hard disk drive 9719300 In case of not being the status of Cash In out of End Cash In 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9719400 Invalid Cash Unit ID 1. Reconfigure cash dispenser setup data 9719500 Invalid Cash Unit number 1. Reconfigure cash dispenser setup data 9719600 The abnormal of the number of Cash Unit 1. Reconfigure cash dispenser setup data 9719700 No. of dispensed notes that software counts is not matched to it cash dispenser responded 1. Initialize after resetting the power2. Upgrade the Cash Dispenser firmware or download software again3. Replace the Cash Dispenser B/D 9720000 Receipt printer communication error during SP opening 1. Check if communication cable or COM port is not connected 9721010 Failed to connect communication 1.Check if communication cable is properly connected or right status by test machine 9721012 Failed to deliver data to control electronics 1.Check if communication cable is properly connected or right status by test machine 9721016 Failed to receive data from control electronics 1.Check if communication cable is properly connected or right status by test machine 9721040 Failed to produce Thread 9721080 Failed to produce Event 9721111 Off line status 1. Check communication cable connected properly 2. Check power cable connected properly 9721112 On busy 1. Check printerÕs working status 9721121 Mechanics Error 1. Recover printerÕs mechanical Error 2. Reboot ATM 9721122 Recoverable Error 1. Recover printerÕs Error2. Reboot ATM 9721123 Unrecoverable Error 1. Reboot ATM 9721124 Paper jammed 1. Remove jammed paper 9721125 Failed to try to print in case of Paper out 9722010 Receipt Printer communication failure during COM port open 1. Do RESET at Operator Function 2. Reboot ATM 9722020 File Open Error 1. Reboot ATM 2. Call your attendant 9722060 Memory Allocate Error (PrintForm Allocate IndexBuffer Fail) 1. Reboot ATM 2. Call your attendant 9722068 Invalid Media Name 1. Reboot ATM 2. Call your attendant 9722100 Field Error (This Field must have initial value) 1. Reboot ATM 2. Call your attendant 9723010 Failed to open device 1. Check the serial port or cable 9723016 Time out to receive data 1. Check the serial port or cable 9723017 Send command time out error 9723019 Polling down 1. Check the serial port or cable 9730100 IC CARD DENIAL 9730200 IC CARD ONLINE DATA ERROR 9730300 IC CARD ERROR 9740000 Cash Dispenser communication failure during COM port open 1. Do RESET at Operator Function2. Reboot ATM 9740010 Fail to open port 9740020 Failed to create file 1. Reboot ATM 2. Call your attendant 9740025 Failed to copy file 1. Reboot ATM 2. Call your attendant 9740101 In case incorrect cassette type is set. 9740102 In case nonexistent Note Index is set. 9741100 When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor.) 9741400 When sensing CS4A Dark (Error code, 400FF00 is subdivided by location of sensor.) 9741800 When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor.) 9742100 When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor.) 9742800 When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor.) 9744700 Cash picking-up fail while cash in cassette #1 is enough 1. Check bill jam or no note in cassette #12. Check cash dispenser 9745500 System power off while dispensing 9770011 Receive data fail Check Cable / Device 9770012 Send data fail 9770013 Serial port close fail Check Cable / Device 9770016 Receive data timeout Check Cable / Device 9770017 Send data timeout Check Cable / Device 9770032 Registry write fail 9770034 Registry delete fail 9770040 Thread create fail 9770043 Thread close fail 9770050 ComMonitor4WBA.EXE create fail 9770060 Shared Memory creation fail 9770111 Transmitting incorrect command 9770121 No defined currency Run ÔOpenConnectionÕ again 9770122 Not setting deposit direction, and Inquire Accept() method Set direction using Direction() method 9770123 Not setting deposit denomination, and Inquire Accept() method Set denomination using Enable() method 9770124 Set incorrect denomination when executing Enable()/Disable() Set correct denomination after confirming currency 9770125 Set incorrect direction when executing Direction() method Set correct direction 9770150 Call Direction()/Enable()/Disable() method under no initialization After initialization, execute method 9799301 MCU RETRACT OVER Clear the count of retracted card at OP mode 9799499 DISPENSER COUNT ERROR Check the sensor on cash dispenser 9799601 PBM RETRACT OVER 9799901 DOOR CHECK 1. Reboot ATM 2. Call your attendant 9799902 LIGHT ERROR 1. Reboot ATM 2. Call your attendant 9799903 SPL ERROR 1. Reboot ATM 2. Call your attendant 9799904 PIN ERROR 1. Reboot ATM 2. Call your attendant 9799905 SENSOR CHECK 1. Reboot ATM 2. Call your attendant 9799907 UPS ERROR 1. Reboot ATM 2. Call your attendant 9799908 SCREEN ERROR 1. Reboot ATM 2. Call your attendant 9900000 A given command code is unidentified 9900001 Parameter is not correct 9900002 Command execution is impossible under Supervisor program code area 9900003 Hardware is not present 9900004 Command Data Error 9900006 MCR does not have keys that decipher the data. 9900010 card jam 9900011 shutter failure 9900012 sensor failure of PD1,PD2,PD3,PDI/Card remains inside. 9900013 Irregular card length(LONG) 9900014 Irregular card length(SHORT) 9900015 F-ROM error 9900016 The Card was moved forcibly 9900017 jam error at retrieve 9900018 SW1 or SW2 error 9900020 Read Error (Parity Error) 9900021 Read Error (Other) 9900023 Read Error (Only SS-ES-LRC) 9900024 Read Error (no encode and/or no magnetic stripe) 9900026 Read Error (No SS) 9900027 Read Error (No ES) 9900028 Read Error (LRC Error) 9900030 Power Down 9900040 Card was pulled out during capture 9900045 MCR ejected the card forcibly 9900046 The ejected card has not been withdrawn until the specified time. 9900050 Retract counter overflow 9900051 Motor error 9900053 Digital decode read error 9900070 F-Rom write Error 9900071 CRC error of user program code area 9900101 Cannot create object error Sankyo DLL 9900102 Device Not Ready Error Sankyo DLL 9900103 Cannot open port Error Sankyo DLL 9900104 Failed to begin thread error Sankyo DLL 9900105 Device Already Connected Sankyo DLL 9900400 Retain bin Full SP 9900444 Media Jam SP 9900445 Hopper Empty SP 9901000 Device Not Connected Sankyo DLL 9902000 Cancel Command Session error Sankyo DLL 9903000 Failed to send command error Sankyo DLL 9904000 Failed to receive reply error Sankyo DLL 9905000 Command Canceled Sankyo DLL 9906000 Reply Timeout Sankyo DLL 9910000 SP Internal Error SP 11019100 LOST CARD, DEV_MCU 11039100 LOST CARD & SLIP, DEV_MCU | DEV_SPR 11059100 LOST PB, DEV_PBM 11069100 LOST SLIP, DEV_SPR 97221000 Non-Indexed value for Indexed Field 1. Reboot ATM 2. Call your attendant 400000000 Dark light sensor test error (CS41A, CS41B) during initializing. 1. Check the CDU information setting (4 Cassettes). 2. Check if each sensor is mounted. 3. If error occurs when checking the CS31B(4 CST FM B/D CN3) disconnection operation, replace a sensor. 4. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 5. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 6. If error occurs when checking the CS31A (4 CST FM B/D CN3) disconnection operation, replace a sensor. 972210000 Invalid Field 1. Reboot ATM 2. Call your attendant 4000000000 Dark Light Test Error (CS10, CS9) during initializing 1. Check if each sensor is mounted. 2. If error occurs when checking CS 10 disconnection operation, replace a sensor. 3. If error occurs when checking CS 9 disconnection operation, replace a sensor. 9722100000 Invalid Field (This Field’s width is 0) 1. Reboot ATM 2. Call your attendant 40000000000 Dark light sensor test error (CS14, CS10) during initializing. 1. Check if each sensor is mounted. 2. If error occurs when checking CS14 cable operation, replace a sensor. 3. If error occurs when checking CS10 cable operation, replace a sensor. (RBS-LYNK) Invalid Transaction/Amount.Surcharge screen should have been displayed. 2010A The size of image print data is abnormal 1. Check the AP version and initialize 2010A00 The size of image print data is abnormal 1. Check the AP version and initialize 2080A The size of image print data is abnormal 1. Check the AP version and initialize 2080A00 The size of image print data is abnormal 1. Check the AP version and initialize 21A15 CS1A sensor detects note in delivery path before CDU dispenses.Sensor is located along the delivery path right after where the note exits the 1st cassette. Remove note from the CDU delivery path. 21A1500 CS1A sensor detects note in delivery path before CDU dispenses.Sensor is located along the delivery path right after where the note exits the 1st cassette. Remove note from the CDU delivery path. 21B15 CSB sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 1st cassette. Remove note from the CDU delivery path. 21B1500 CSB sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 1st cassette. Remove note from the CDU delivery path. 24A15 CS3A sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. Remove note from the CDU delivery path. 24A1500 CS3A sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. Remove note from the CDU delivery path. 24B15 CS3B sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. Remove note from the CDU delivery path. 24B1500 CS3B sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. Remove note from the CDU delivery path. 2DN00 Failed to connect communication between Receipt printer and SP 1.Check if communication cable or com port is not connected 2DN0000 Failed to connect communication between Receipt printer and SP 1.Check if communication cable or com port is not connected 2XX15 Cash Dispenser detects Remove any jammed bills from the dispenser. 300B000 Received the other command before executing Initialize command. 4001A CS3 and CS4B Dark detection during initializing or dispense reserved operation The same as #40011 and #40018 error handling 4001B CS2, CS3 and CS4B Dark detection during initializing or dispense reserved operation The same as #40011, #40012 and #40018 error handling 4001C CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4A and CS4B 4001C CS4A and CS4B Dark detection during initializing or dispense reserved operation The same as #40014 and #40018 error handling 4001C00 Detecting CS4A, CS4B Dark 4001D CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS2, CS4A and CS4B 4001D CS2, CS4A and CS4B Dark detection during initializing or dispense reserved operation The same as #40011, #40014 and #40018 error handling 4001D00 Detecting CS2, CS4A, CS4B Dark 4001E CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation The same as #40012, #40014 and #40018 error handling 4001F CS2, CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation The same as #40011, #40012 and #40014 error handling 4002A CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1B and CS13 4002A CS11B and CS13 Dark detection during initializing or dispense reserved operation The same as #40022 and #40028 error handling 4002A00 Detecting CS1B, CS13 Dark 4002B CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A, CS1B and CS13 4002B CS11A, CS11B and CS13 Dark detection during initializing or dispense reserved operation The same as #40021, #40022 and #40028 error handling 4002B00 Detecting CS1A, CS1B, CS13 Dark 4003A When more than 5 sheets of cash dispensingis required during a test 1. Check command that Cash Dispenser is received 2. Check Cash Dispenser EP ROM Version or specification 4003A When more than 5 sheets of cash dispensing is required during a test 1. Check command that CDU is received2. Check CDU EP ROM Version or specification 4003A00 When more than 5 sheets of cash dispensing is required during a test 1. Check command that Cash Dispenser is received2. Check Cash Dispenser EP ROM Version or specification 4003A00 When more than 5 sheets of cash dispensing is required during a test _ Check command that CDU is received _ Check CDU EP ROM Version or specification 4003B When CS15A or CS 15B sensor is detected as dark after initial recovery 1. Remove notes or dust on CS15A Sensor 2. Check CS15A Sensor Cable 3. Exchange Sensor after abnormal operating CS15A Sensor 4003B CS21A dark detected (Initial recovery, On separated reject) 1. Remove notes or dust in existence CS21A Sensor 2. Check CS21A Sensor Cable 3. Exchange Sensor after abnormal operating CS21A Sensor 4003B00 When CS15A or CS 15B sensor is detected as dark after initial recovery 1. Remove notes or dust on CS15A Sensor2. Check CS15A Sensor Cable3. Exchange Sensor after abnormal operating CS15A Sensor 4003B00 When CS15A or CS 15B sensor is detected as dark after initial recovery _ Remove notes or dust in existence CS15A Sensor _ Check CS15A Sensor Cable _ Exchange Sensor after abnormal operating CS15A Sensor 4003C No cassette, during rejecting separated cassette (Separated reject) 1. Set 1 Cassette 2. Check CS7 Sensor Cable 3. Exchange Sensor after abnormal operating CS7 Sensor 4003D Dismount during rejecting separated cassette (Separated reject) 1. Check notes in 1Cassette2. Check 1 Cassette specification3. Check CS7 Sensor Cable4. Exchange Sensor after abnormal operating CS7 Sensor 4003E CS21B DARK Detected (Initial recovery, Separated reject) 1. Remove notes or dust in existence CS21B Sensor 2. Check CS21B Sensor Cable 3. Exchange Sensor after abnormal operating CS21B Sensor 4003F CS21A,CS21B DARK Detected(Initial recovery, Separated reject) 1. Remove notes or dust in existence CS21A , CS21B Sensor2. Check CS21A, CS21B Sensor Cable3. Exchange sensor after abnormal operating CS21A, CS21B Sensor 4004A Error of note jam (Separated rejection) 1. Remove jammed notes on Cash Dispenser return path 2. Remove dust in CS1~CS4 sensor 3. Install after rearranging notes in cassette 4004A TIME OUT (JAM)(Separated rejection) 1. Remove jammed notes on CDU return path 2. Remove dust in CS11AB, CS21AB, CS31AB, CS41AB, CS4AB, CS13 Sensor 3. Install after rearranging notes in cassette 4004A00 Error of note jam (Separated rejection) 1. Remove jammed notes on Cash Dispenser return path2. Remove dust in CS1~CS4 sensor3. Install after rearranging notes in cassette 4004A00 Error of note jam (Separated rejection) _ Remove jammed notes on CDU return path _ Remove dust in CS1~CS4 sensor _ Install after rearranging notes in cassette 4004B Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection 1. Check state of notes in reject box 2. Rearrange notes in cassette 3. Check Index of notes4. Check foreign objects in the main motor encoder slit5. Replace the CS8 encoder slit sensor 4004B Continuous 10 times error if note is long 1. Check state of notes in reject box 2. Rearrange notes in cassette 3. Check Index of notes 4. Check foreign objects in the main motor encoder slit. 5. Replace the CS8 encoder slit sensor 4004B00 Continuous 3 times error if note is long(once tried, twice retried)=>Separated rejection 1. Check state of notes in reject box2. Rearrange notes in cassette3. Check Index of notes4. Check foreign objects in the main motor encoder slit5. Replace the CS8 encoder slit sensor 4004B00 Continuous 3 times error if note is long(once tried, twice retried)(Separated rejection) _ Check state of notes in reject box _ Rearrange notes in cassette _ Check Index of notes _ Check foreign objects in the main motor encoder slit. _ Replace the CS8 encoder slit sensor 4004C In case the number of notes detected outlet sensor(CS13) is more than that of notesdetected on CS1A,B sensor 4004C00 In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor 1. Check CS1 sensor2. Reconnect CS1 sensor 4004C00 In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor 4004D Error of being removed 1st cassette before separate rejection 4004D00 Error of being removed 1st cassette before separate rejection 1. Set cassette #1 correctly 2. Check the catcher inside cassette #1 guide 4004D00 Error of being removed 1st cassette before separate rejection 4004E Error of being removed 2nd cassette before separate rejection 4004E Detected the remaining notes on the return path during dispense reserved operation 1. Initialize after removing the return path2. Clean sensors on the return path (CS13) 4005A Mounting/demounting 2 Cassette during dispense operation 1. Check notesÕ status in 2 Cassette 2. Check 2 cassette specifications 3. Check if the CS17 sensor cable is disconnected 4. Exchange a sensor after abnormal operating the CS17 sensor . 4005B 2 Cassette Miss Feed Error (Fail to reject bill separately.) 4005B 2 Cassette miss feed during dispense operation 1. Check the remaining notes in 2 Cassette2. Check if the remaining note sensor (CS16) is normal3. Check a jammed note in 2 Cassette or remount it4. Remove the dust on the CS21A and CS21B Sensors5. Replace 2 cassette box when multiple error occurs 4005B00 2 Cassette Miss Feed Error (Fail to reject bill separately.) 4005C Sensor dark in front of the CST except dispensing during dispense operation 1. Remove a dust and foreign objects on CS11AB, CS21AB, CS31AB and CS41AB sensors.2. Check the clutch operation (Life test command)3. Check specifications of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)4. Check specifications of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 4005D Continuously detected 2 notes for three times or more during dispense operation 1. Check notesÕ status in the reject box 2. Realign notes in the cassette 3. Check foreign objects at the position of the CS5 Sensor Guide 4. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12,25~28/ CS5_2:CN12) 4005D Continuously detected 2 notes for three times or more during dispense operation (more than 7 times) 1. Check notesÕ status in the reject box 2. Realign notes in the cassette 3. Check foreign objects at the position of the CS5 Sensor Guide 4. Check if the CS5 cable is disconnected 4005D00 Continuously detected 2 notes for three times or more during dispense operation 1. Check notesÕ status in the reject box 2. Realign notes in the cassette 3. Check foreign objects at the position of the CS5 Sensor Guide 4. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12) 4005D00 Continuously detected 2 notes for three times or more during dispense operation _ Check notesÕ status in the reject box _ Realign notes in the cassette _ Check foreign objects at the position of the CS5 Sensor Guide _ Check if the CS5 cable is disconnected (CS5_1:CDU B/D CN10 #11~12, 25~28//CS5_2:CN12) 4006A CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette. 4006A00 The error of separation time from CS15 to CS4 4006A00 CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette. 4006B Something is detected on CS31A, CS31B sensor during initialization 4006B00 Something is detected on CS31A, CS31B sensor in initialization 4006B00 Something is detected on CS31A, CS31B sensor in initialization 4007A CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette. 4007A00 The error of separation time from CS41AB to CS4 4007A00 CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette. 4007B Something is detected on CS41A, CS41B sensor in initialization 4007B00 Something is detected on CS41A, CS41B sensor in initialization 4007B00 Something is detected on CS41A, CS41B sensor in initialization 4007C Missfeed error in 4th cassette 4007C00 Missfeed error in 4th cassette 4007C00 Missfeed error in 4th cassette 4007D Trying to dispense bills from 4th cassette but the 4th cassette doesn’t installed. 4007D00 Trying to dispense bills from 4th cassette but the 4th cassette doesn’t installed. 4008A CS11AB Dark detection on transport path before dispense operation 1. Remove the remaining notes and foreign objects at the position of the CS11AB sensor 2. Check if the CS11AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS11AB sensor 4008B CS21AB Dark detection on transport path before dispense operation 1. Remove the remaining notes and foreign objects at the position of the CS21AB sensor 2. Check if the CS21AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS21AB sensor 4008C CS31AB Dark detection on transport path before dispense operation 1. Remove the remaining notes and foreign objects at the position of the CS31AB sensor 2. Check if the CS31AB sensor cable is disconnected3. Exchange a sensor after abnormal operating the CS31AB sensor 4008D CS41AB Dark detection on transport path before dispense operation 1. Remove the remaining notes and foreign objects at the position of the CS41AB sensor 2. Check if the CS41AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS41AB sensor 4008E CS4 Dark detection on transport path before dispense operation 1. Remove the remaining notes and foreign objects at the position of the CS4 sensor 2. Check if the CS4 sensor cable is disconnected3. Exchange a sensor after abnormal operating the CS4 sensor 4008F CS13 sensor detects the notes with hole 1. Initialize Cash Dispenser (CDU) 2. Remove the holed note on CS13 4008F Error occurs when CS13 sensor regard hole in bill as wrong 4008F00 CS13 sensor detects a bill with hole during dispensing 4009A CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette. 4009A CIU communications response timeout error during check dispense reserved operation or initializing. The same as #40099 handling. 4009A00 CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette. 4009B Detected the CS31A and CS31B Dark during initializing or dispense reserved operation 1. Remove the remaining notes and foreign objects at the position of the CS31A and CS31B sensors. 2. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 3. Check if the CS31 and CS31B Sensor Cable are disconnected 4. Exchange a sensor after abnormal operating the CS31A, CS31B sensor 4009C Detected the CS31B Dark during initializing or dispense reserved operation 1. Remove the remaining notes and foreign objects at the position of the CS31B sensor.2. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)3. Check if the CS31B and CS31B sensor cables are disconnected4. Exchange a sensor after abnormal operating the CS31B. 4009D Trying to dispense bills from 3rd cassette but the 3rd cassette doesn’t installed. 4009D 3 Cassette not available during dispense reserved operation 1. Mount 3 cassette 2. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 3. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 4. Check if the CS37 sensor cables are disconnected (3 CST FM B/D CN3). 5. Exchange a sensor after abnormal operating the CS37 sensor . 4009D00 Trying to dispense bills from 3rd cassette but the 3rd cassette doesn’t installed. 4009E Mounting/demounting 3 Cassette during dispense operation 1. Check notesÕ status in 3 Cassette 2. Check 3 cassette specifications 3. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 4. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 5. Check if the CS37 sensor cable are disconnected (3 CST FM B/D CN3). 6. Exchange a sensor after abnormal operating the CS37 sensor . 4009F 3 cassette miss feed error 4009F 3 Cassette miss feed during dispense operation 1. Check the remaining notes in 3 Cassette 2. Check if the remaining note sensor (CS36) of 3 Cassette is normal. 3. Check a jammed note in 3 Cassette or remount it 4. Remove the dust on the CS31A and CS31B Sensors 5. Replace 3 cassette box when multiple errors occur. 4009F00 3 cassette miss feed error 400A1 Detected the CS9 Dark in Reject(Retract) box during initializing. 1. Open the reject/retract box cover 2. Check if the CS9 sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS9 sensor 400A2 When a note doesnÕt arrive from the tray to the throat entrance (CS10AB~CS14 (Delivery Jam). 1. Remove a jammed note or foreign objects between the throat and the tray 2. Check if the CS10AB and CS14 sensor cable is disconnected. 3. Check the feed motor operation in the throat unit. 4. Exchange a sensor after abnormal operating the CS14 sensor . 400A7 When cam doesnÕt arrive at dispense position within regulated time (cam error) 400A8 When cam doesnÕt arrive at delivery position within regulated time (cam error) 400AA Failed during writing EEPROM data 1. Retry after initialization. 2. Replace the CDU Board. 400AB Disable to drive due to the remaining notes in the tray during initializing or dispense reserved operation.(CS10A and CS10B Dark detection) 1. Remove the remaining notes or foreign objects in the tray. 2. Check if holders on the CS10A and CS10B sensors are bended. 3. If error occurs when checking CS10A/CS10B (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor. 400AC Something is detected on CS2 sensor after dispense operation 400AC00 Something is detected on CS2 sensor after dispense operation 400AC00 Something is detected on CS2 sensor after dispense operation 400AD Disable to detect notes in CS15 sensor during delivery operation 1. Remove the remaining notes on the throat. 2. If error occurs when checking CS15 disconnection and operation, replace a sensor. 400AE No note in the tray before delivery or retract operation. 1. If error occurs when checking CS (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor. 2. Check the tray deliver position operation. 400AF Received the wrong life test command from the upper unit. 1. Check the CDU received command2. Check the abnormal communication cable.3. Check the CDU firmware version and refer to specifications. 400B0 Opened shutter during dispense operation. 1. Check the shutter camÕs rotation.2. If error occurs when checking TS004 disconnection and operation, replace a sensor. 400BA CS1 sensor of reject box entrance is detected as dark during initialization or before dispense operation 400BB Bill jam on CS1 sensor of reject box entrance during dispense operation 400BC Communication error — Command Length doesn’t match. 400BC Communication error-Command Length doesnÕt match. 400BC00 Communication error ? Command Length doesnÕt match. 1 400BD Bill rejection error (Normal recognition for short bill-CS4) 400BE Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close 400BE Bill rejection error (Normal recognition for long bill-CS4)/CS4 Jam. 400BE00 Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close 400C1 1 Cassette Jam during dispense operation (1 CST Encoder Error). 1. Remove a jammed note in 1 Cassette.2. Mount 1 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 1 Cassette Clutch Encoder Slit.4. Replace 1 cassette box when multiple errors occur. 400C100 Cassette Jam during dispense operation(1 CST Encoder Error). 1.Remove a jammed note in 1 Cassette. 2.Replace 1 cassette box when multiple errors occur. 400C2 2 Cassette Jam during dispense operation (2 CST Encoder Error). 1. Remove a jammed note in 2 Cassette.2. Mount 2 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 2 Cassette Clutch Encoder Slit.4. Replace 2 cassette box when multiple errors occur. 400C200 Cassette Jam during dispense operation(2 CST Encoder Error). 1.Remove a jammed note in 2 Cassette. 2.Replace 2 cassette box when multiple errors occur. 400C3 3 Cassette Jam during dispense operation (3 CST Encoder Error). 1. Remove a jammed note in 3 Cassette.2. Mount 3 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 3 Cassette Clutch Encoder Slit.4. Replace 3 cassette box when multiple errors occur. 400C300 Cassette Jam during dispense operation (3 CST Encoder Error). 1.Remove a jammed note in 3 Cassette 2.Replace 3 cassette box when multiple errors occur. 400C4 4 Cassette Jam during dispense operation (4 CST Encoder Error). 1. Remove a jammed note in 4 Cassette.2. Mount 4 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 4 Cassette Clutch Encoder Slit.4. Replace 4 cassette box when multiple errors occur. 400C400 Cassette Jam during dispense operation (4 CST Encoder Error). 1.Remove a jammed note in 4 Cassette. 2.Replace 4 cassette box when multiple errors occur. 400C600 Error of CS 2, CS13 sensor during initialization 1.Remove a jammed note in CS13 sensor. 2.Replace CS13 sensor. 400C7 Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTW 400C7 CS 14 Dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS 14 sensor 2. If error occurs when checking CS 14 disconnection and operation, replace a sensor. 400C700 Something is detected on CS2 sensor after dispense operation 400C700 Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTWn 2 400C8 Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW 400C8 CS 15 Dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS 15 sensor 2. If error occurs after checking CS 15 disconnection and operation, replace a sensor. 400C800 Something is detected on CS2 sensor after dispense operation 400C800 Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW 400C9 Something is detected on CS14 sensor after dispense operation 400C900 Something is detected on CS2 sensor after dispense operation 400C900 Something is detected on CS14 sensor after dispense operation 400CA CS14 Dark detection during deliver reserved operation. The same as #400C7 handling 400CB CS 15 Dark detection during deliver reserved operation. The same as #400C8 handling 400CC Bill is remained on the sensor in front of cassette during resetting. 400CC Detected the remained notes on the sensors in front of cassettes during re-driving. 400CC00 Bill is remained on the sensor in front of cassette during resetting. 3 400D0 Bills are passed on CS13~CS12 sensor -Timeout[Jam], MB TTW 400D0 Feeding time out due to jam (CS14) around throat assembly during delivery operation 1. Remove a jammed note or foreign objects between the throat and the tray 2. Check if the CS 14 sensor cable is disconnected. 3. Check the feed motor operation in the throat unit. 4. Exchange a sensor after abnormal operating the CS 14 sensor . 400D000 Something is detected on CS2 sensor after dispense operation 400D000 Bills are passed on CS13~CS12 sensor -Timeout[Jam], MB TTW 4 400D1 Bills are passed on CS12~CS14 sensor -Timeout[Jam], MB TTW 400D1 Feeding time out due to jam (CS14~15) around throat assembly during delivery operation 1. Remove a jammed note in the throat. 2. Check external light source of the CS 15 sensor. 3. Check the feed motor operation in the throat unit . 4. If error occurs when checking CS 14 and CS 15 sensor operation, replace a sensor 400D100 Something is detected on CS2 sensor after dispense operation 400D100 Bills are passed on CS12~CS14 sensor -Timeout[Jam], MB TTW 400D2 Feeding time out due to jam (CS10AB) around throat assembly during delivery operation 1. Remove a jammed note in the throat. 2. Check external light source of the CS10 AB sensor. 3. Check the feed motor operation in the throat unit . 4. If error occurs when checking CS10 AB sensor operation, replace a sensor. 400D3 The remaining notes on the tray during delivery operation (some notes remaining on CS10AB) The same as #400D2 handling. 400D4 The remaining notes on the tray during delivery operation (some notes remaining on CS14) 1. Remove a jammed note in the tray2. Check external light source of the CS14 sensor.3. If error occurs when checking CS14 sensor operation, replace a sensor 400D5 The remaining notes on the tray during delivery operation (some notes remaining on CS10AB) The same as #400D2 handling. 400D8 CS41A and CS41B Dark detection during initializing or dispense reserved operation 1. Check 4 Cassette specifications for CDU Version. 2. Remove the remaining notes and foreign objects at the position of the CS41A and CS41B sensors. 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. Check if the CS41A and CS41B sensor cables are disconnected (4 CST FM B/D CN3).Exchange a sensor after abnormal operating the CS41A and CS41B sensor 400D9 Simultaneous Dark detection in both the tray (CS10) and throat (CS14/CS15). 1. Remove the remaining notes and foreign objects in the tray and throat unit. 2. Check each sensor (refer to the above description) 400DB Detected the CS41A Dark during initializing or dispense reserved operation 1. Check 4 Cassette specifications for CDU Version.2. Remove the remaining notes and foreign objects at the position of the CS41A sensor.3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected.4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On)5. Check if the CS41A sensor cable is disconnected (4 CST FM B/D CN3).6. Exchange a sensor after abnormal operating the CS41A sensor. 400DC CS41B Dark detection during initializing or dispense reserved operation 1. Check 4 Cassette specifications for CDU Version. 2. Remove the remaining notes and foreign objects at the position of the CS41B sensor. 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. Check if the CS41B sensor cable is disconnected (4 CST FM B/D CN3). 6. Exchange a sensor after abnormal operating the CS41B sensor. 400DD 4 Cassette not available during dispense reserved operation 1. Mount 4 cassette1. Mount 4 cassette 2. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 3. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 4. Check if the CS37 sensor cables are disconnected (4 CST FM B/D CN3). 5. Exchange a sensor after abnormal operating the CS47 sensor . 400DE Mounting/demounting 4 Cassette during dispense operation 1. Check notesÕ status in 4 Cassette 2. Check 4 cassette specifications 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. If error occurs when checking the CS47Õs (4 CST FM B/D CN3) disconnection and operation, replace a sensor. 400DF 4 Cassette miss feed during dispense operation 1. Check the remaining notes in 4 Cassette 2. Check if the 4 Cassette remaining note sensor (CS46) is normal. 3. Check a jammed note in 4 Cassette or remount it 4. Remove the dust on the CS41A and CS41B sensors. 5. Replace 4 cassette box when multiple error occur. 400EA Dark light sensor test error (CS18,28,38,48).during initializing. 400EF Bill is retracted during INITIALIZE COMMAND 400F0 Disabled to drive due to throat jam during forced initialization. 1. Remove the remaining notes and foreign objects in the throat unit. 400F3 Time out due to Jam (CS15) during initializing or retract process. 400F4 Disable to drive due to continuous CS14~CS10AB Dark during forced initialization or retract operation (jam) The same as #400F3 handling 400F5 Disable to drive due to continuous CS10 Dark during forced initialization or retract operation (jam) The same as #400F3 handling 400F6 Failed to fall down bills during forced initializing and retract operation 1. Remove the remaining notes and foreign objects in the throat unit. 2. If error occurs when checking disconnection operation, replace a sensor. 400F7 Continuously detected note in CS15 during retract operation The same as #400F3 handling 400F8 Time out due to Jam (CS14) during initializing or retract process. 1. Remove the remaining notes and foreign objects in the throat unit. 400F9 Some bills are taken out during delivery operation 400FA Invalid ID of 1st cassette is requested to dispense 400FB Invalid ID of 2nd cassette is requested to dispense 400FC Invalid ID of 3rd cassette is requested to dispense 400FD Invalid ID of 4th cassette is requested to dispense 400FE Reject transaction happens again during bundle reject mode. 400FF Bill jam 1. Remove the jammed notes 2. Initialize 400FF Enforcedly remove cash during reserve/retract operation (subnormal exit) 400FF00 Bill jam 1. Remove the jammed notes2. Initialize 400FF00 Bill jam 1. Remove the jammed notes 2. Initialize 4DN00 Cash Dispenser communication failure during sending command to cash dispenser 1. Do RESET at Operator Function 2. Reboot ATM 4DN00 Abnormal communication 4DN0000 Cash Dispenser communication failure during sending command to cash dispenser 1. Do RESET at Operator Function2. Reboot ATM 4DN0000 Cash Dispenser communication failure during sending command to cash dispenser 4DN01 Cash Dispenser communication failure during sending command to cash dispenser 1. Do RESET at Operator Function 2. Reboot ATM 4DN01 Abnormal response from EP 4DN0100 Cash Dispenser communication failure during receiving command to cash dispenser 1. Do RESET at Operator Function2. Reboot ATM 4DN0100 Cash Dispenser communication failure during receiving command to cash dispenser 4DN8100 Communication error of Shutter 4DN8100 Communication error of Shutter 970401D Failed to connect to SPL Check if PncComm.dll and ComMonitor.exe files are available 971A0 In case the dispensed denominations are different from the requested ones. 971A000 Invalid denomination 1. Reconfigure denomination at supervisor mode 971A000 Invalid denomination 971A1 In case the dispensed currency is different from the requested one. 971A100 Invalid currency 1. Reconfigure currency at supervisor mode 971A100 Invalid currency 971A2 Unable to dispense bills 971A200 CASSETTE OFF POSITIONÓ.Not dispensable 1. Reconfigure denomination2. Reconfigure currency 971A200 Not dispensable 971A3 In case requested bill counts are exceeded the maximum count 971A300 In case the number of bills dispensedexceeds the maximum dispensing bill 1. Check cash dispenser driver (CDM SP) version2. Reconfigure the maximum dispensable count 971A300 In case the number of bills dispensed exceeds the maximum dispensing bill 971A4 In case requested coin counts are exceeded the maximum count 971A400 In case the number of coins dispensedexceeds the maximum dispensing coin 1. Check coin dispenser driver version2.Reconfigure the maximum dispensable count 971A400 In case the number of coins dispensed exceeds the maximum dispensing coin 971A5 Unable to define Mix method 971A500 Invalid mix number 1. Reconfigure cash dispenser at supervisor mode 971A500 Invalid mix number 971A600 In case automatic Retry of SP fails 3 times 971A600 In case automatic Retry of SP fails 3 times 971A700 There is no setting information about automatic Retry standard 971A700 There is no setting information about automatic Retry standard 971B0 There isnÕt any bills on stacker 971B000 In case of being executed Reject or Retract command without being the bills in stacker. 1. Check a dust in stacker2. Reconfigure the maximum dispensable count 971B000 In case of being executed Reject or Retract command without being the bills in stacker. 971C0 In case that unsupported command is executed 971C000 Not supported command 1. Reinstall software 971C000 Unsupport command 971D100 Partial dispense 1. Check the replenished amount and replenish2. Check the notes in cassette #1 971D100 Partial dispense from cassette #1 1. Check the replenished amount and replenish 2. Check the notes in cassette #1 971D200 Partial dispense from cassette #2 1. Check the replenished amount and replenish2. Check the notes in cassette #2 971D200 Partial dispense from cassette #2 1. Check the replenished amount and replenish 2. Check the notes in cassette #2 971D300 Partial dispense from cassette #3 1. Check the replenished amount and replenish2. Check the notes in cassette #3 971D300 Partial dispense from cassette #3 1. Check the replenished amount and replenish 2. Check the notes in cassette #3 971DX In case partial bills only are dispensed from the requested bills. (X is the number of cassette) 971DX00 In case partial bills dispensed by dispensing demand when Partial Dispense option is on._ ÒXÓ means cassette number. 971DX00 Partial dispense 97221A2 Invalid Unit 1. Reboot ATM 2. Call your attendant 97221C1 Form is not Found 1. Reboot ATM 2. Call your attendant 97221C4 Form Name is NULL 1. Reboot ATM 2. Call your attendant 97221C5 Invalid Form 1. Reboot ATM 2. Call your attendant 97221C6 PrintForm() offset is Invalid 1. Reboot ATM 2. Call your attendant 97221C7 Invalid Form (Too many Fields in the form) 1. Reboot ATM 2. Call your attendant 97221D1 Media is not Found 1. Reboot ATM 2. Call your attendant 97221D3 Media Overflow when form size is larger than media size 1. Reboot ATM 2. Call your attendant 97221D4 Media Name is NULL 1. Reboot ATM 2. Call your attendant 97221D5 Invalid Media (Attribute for Media definition is not proper) 1. Reboot ATM 2. Call your attendant 97221D6 Invalid Media (Area size is larger than media size) 1. Reboot ATM 2. Call your attendant 97221D7 Invalid Media (Size of Media Name is exceeded to 2048 bytes totally) 1. Reboot ATM 2. Call your attendant 9722DN0 Receipt Printer communication failure during sending command to Receipt Printer 1. Do RESET at Operator Function 2. Reboot ATM 9743B00 When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor.) 9743F Dark light sensor error (CS21A, CS21B) during idle status of cash dispenser 9745B Cassette 2 misfeed 9745B00 Cash picking-up fail while cash in cassette #2 is enough 1. Check bill jam or no note in cassette #22. Check cash dispenser 9746B00 When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor.) 9747B00 When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor.) 9747C Cassette 4 misfeed 9747C00 Cash picking-up fail while cash in cassette #4 is enough 1. Check bill jam or no note in cassette #22. Check cash dispenser 9749B Dark light sensor error (CS31A, CS31B) during idle status of cash dispenser 9749F Cassette 3 misfeed 9749F00 Cash picking-up fail while cash in cassette #3 is enough 1. Check bill jam or no note in cassette #22. Check cash dispenser 974BA Dark light sensor error (CS1) during idle status of cash dispenser 974D8 Dark light sensor error (CS41A, CS41B) during idle status of cash dispenser 974FF00 When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor.) 97911XX DEV_JPR Timeover Error Code 1. Reboot ATM 2. Call your attendant 97912XX DEV_SPR Timeover Error Code 1. Reboot ATM 2. Call your attendant 97913XX DEV_MCU Timeover Error Code 1. Reboot ATM 2. Call your attendant 97914XX DEV_Cash Dispenser Timeover Error Code 1. Reboot ATM2. Call your attendant 97915XX DEV_BRM Timeover Error Code 1. Reboot ATM 2. Call your attendant 97916XX DEV_PBM Timeover Error Code 1. Reboot ATM 2. Call your attendant 97918XX DEV_PIN Timeover Error Code 1. Reboot ATM 2. Call your attendant 9791AXX DEV_FNG Timeover Error Code 1. Reboot ATM 2. Call your attendant 9791BXX DEV_VFD Timeover Error Code 1. Reboot ATM 2. Call your attendant 97921XX DEV_JPR FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 97922XX DEV_SPR FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 97923XX DEV_MCU FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 97924XX DEV_Cash Dispenser FATAL ERROR(WARNING) 1. Reboot ATM2. Call your attendant 97925XX DEV_BRM FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 97926XX DEV_PBM FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 97928XX DEV_PIN FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 9792AXX DEV_FNG FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 9792BXX DEV_VFD FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 99000A0 The card does not exist at the hopper 99000A1 There is a card at the lead line. 99000A2 Transmission error between hopper and MCR(time over) 99000A4 The guide door at hopper is open 99000A5 The card jam at the hopper. 99000A6 The hopping kicker could not return to the home position 99000B0 Not received Initialize Command 99000SA Under MSM’s Supervisor program code area 99000xx xx : EP Error Code_ Refer to specifications for EP Error Code EP 991@@91 ON TRANSACTION POWER OFF 1. Check power supply2. Check backup battery 99F0000 Unknown Error Code SP A0101 Open lever detected before executing command Close the feed lever. A010100 Detecting the lever opened before executing command Close the feed lever. A0102 Printer thermal head overheated while executing command Check the thermal printer head and change if necessary. A010200 Printer thermal head overheated while executing command Check the thermal printer head and change if necessary. A0103 Paper jam detected before executing command Remove any jammed paper from the printer. A010300 Paper jam detected before executing command Remove any jammed paper from the printer. A0104 Paper setting error detected before executing command Remove and re-install the receipt paper. A010400 Paper setting error detected before executing command Remove and re-install the receipt paper. A0105 Paper check error detected before executing command Remove and re-install the receipt paper. A010500 Paper check error detected before executing command Remove and re-install the receipt paper. A0108 Paper cutter software check error detected before executing command Check for and remove any jammed paper. A010800 Paper cutter software check error detected before executing command Check for and remove any jammed paper. A0801 Open lever detected while executing command Remove any jammed paper. A080100 Open lever detected while executing command Remove any jammed paper. A0802 Receipt printer head overheated while printing Check the thermal printer head and change if necessary. A080200 Receipt printer head overheated while printing Check the thermal printer head and change if necessary. A0803 Paper jam detected while executing command Remove and re-install the receipt paper. A080300 Paper jam detected while executing command Remove and re-install the receipt paper. A0804 Paper setting error detected before executing command Remove and re-install the receipt paper. A080400 Paper setting error detected before executing command Remove and re-install the receipt paper. A0805 Paper check error in doing command Remove any jammed paper. A080500 Paper check error in doing command Remove any jammed paper. A0808 Paper cutter software check error detected while executing command Check for and remove any jammed paper. A080800 Paper cutter software check error detected while executing command Check for and remove any jammed paper. ADN01 No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN0100 No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN0F No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN0F00 No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN11 No response detected after 3 retries Check cable and connection between the CE and printer. ADN1100 No response detected after 3 retries Check cable and connection between the CE and printer. ADN12 No response detected between ENQ-ACK after 5 retries of ENQ Check the cable and connection between the CE and printer. ADN1200 No response detected between ENQ-ACK after 5 retries of ENQ Check the cable and connection between the CE and printer. ADN13 No response detected after 5 retries because of timeout between STX-BCC interval Check cable and connection between the CE and printer. ADN1300 No response detected after 5 retries because of timeout between STX-BCC interval Check cable and connection between the CE and printer. ADNXX Printer connection error. Check cables between Print and Main board. Remove cables (even though they are attached) and reconnect. AXXX1 Receipt Printer feed lever open-during operation. Close the feed lever in the printer. AXXX2 Thermal printer is Over heated-during operation. If problem is consistent then print head assembly may be defective. AXXX3 Receipt paper jam. Remove jammed paper- Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. AXXX4 Receipt paper is empty. Replenish the paper roll. AXXX5 Receipt paper is jamming during loading. Remove any jammed paper and then reload. Axxx6 DIP MCR latch failure Call your service personnel. AXXX7 Feed Lever Opened. Check feed lever and sensor pollution. AXXX8 Receipt paper cutter error. If consistent, printer will require repair/replacement. B4300(00) Stacker full B4400(00) Stacker open B4500(00) Jam in acceptor B4600(00) Jam in stacker B4700(00) Pause conveying B4900(00) Device execution fail B49A2(00) Stack motor fail B49A5(00) Transport motor speed fail B49A6(00) Transport motor fail B49AB(00) Cash box not ready B49AF(00) Validator head remove B49B0(00) Boot ROM fail B49B1(00) External ROM fail B49B2(00) ROM fail External ROM writing fail B49B3(00) External ROM writing fail BDN00(00) Communication failure C0000 Cash Dispenser(CDU) received the undefined command from AP software 1. Get the trace file and log files in D:trace 2. Call your attendant C0001 ~ C002F The feed lever of the receipt printer is open. It was detected that the feed lever was open while the receipt printer was operating. Clear the note path or call your service personnel. C0011 Notes are detected on tray(CS2 Sensor) before dispensing 1. Remove notes on CS2 sensor 2. Clean CS2 C0014 CS4A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4A C0015 CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A C0018 CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4B C0019 CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4B C001C CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4A and CS4B C001D CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS2, CS4A and CS4B C001X CDU sensor is tripped. Most typically a C0011 error, this would indicate a bill jam at the exit sensor of the cash Dispenser. Usually caused by a customer putting fingers in the cash drawer during dispense. C0021 CS1A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A C0022 CS1B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1B C0023 CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B C0028 CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS13 C0029 CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS13 C002A CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1B and CS13 C002B CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A, CS1B and CS13 C002X CDU sensor is tripped. Check dispenser for jammed bills and restart the machine. C0030 CDU main motor failure Replace main motor C003000 CDU main motor failure C0031 CDU gate solenoid echo error Check the dispenser gate solenoid cable and connection. C003100 CDU gate solenoid echo error Check the dispenser gate solenoid cable and connection. C0032 CDU outlet solenoid echo error Check the dispenser outlet solenoid cable and connection. C003200 CDU outlet solenoid echo error Check the dispenser outlet solenoid cable and connection. C0033 CDU checksum error (no dispenser information is set) Check the dispenser information using the CDU Test Program. C003300 CDU checksum error (no dispenser information is set) Check the dispenser information using the CDU Test Program. C0034 CDU double detect module failure 1 (while re-dispensing) Check for notes in the dispenser double detect module. C003400 CDU double detect module failure 1 (while re-dispensing) Check for notes in the dispenser double detect module. C0035 CDU double detect module failure 2 (before dispensing) Check the dispenser double detect lever. C003500 CDU double detect module failure 2 (before dispensing) Check the dispenser double detect lever. C0036 CS4 Sensor is blocked before initializing Check for any notes and remove. C003600 CS4 Sensor is blocked before initializing Check for any notes and remove. C0037 CS7 sensor which detects double note is blocked while dispensing note Check connection and for pollution in sensor. C003700 CS7 sensor which detects double note is blocked while dispensing note Check connection and for pollution in sensor. C0038 SRAM check error Check for any notes and remove. C003800 SRAM check error Check for any notes and remove. C0039 Reject gate failure while initializing or dispensing note Check for pollution in sensor C003900 Reject gate failure while initializing or dispensing note Check for pollution in sensor C003A Request more than 4 notes in test mode Reset the demand to less than 4 in the CE. C003A00 Request more than 4 notes in test mode Reset the demand to less than 4 in the CE. C003B CS1A, CS1B, and CS2 sensors is block while initializing Check for any notes and remove. C003B00 CS1A, CS1B, and CS2 sensors is block while initializing Check for any notes and remove. C0040 Cassette missed while dispensing note Check the seating of the cassette. C004000 Cassette missed while dispensing note Check the seating of the cassette. C0041 Execeeded 5 re-initializations Check the note quaility. C004100 Exceeded 5 re-initializations Check the note quality. C0042 Mismatch between requested notes and dispensed notes Check delivery path for any notes and remove. C004200 Mismatch between requested notes and dispensed notes Check delivery path for any notes and remove. C0043 Exceeded 10 rejected notes during a single dispense transaction Check the note quality. C004300 Exceeded 10 rejected notes during a single dispense transaction Check the note quality. C0044 5 consecutive rejected notes during a single dispense transaction Check the note quality. C004400 5 consecutive rejected notes during a single dispense transaction Check the note quality. C0045 Over-dispensing notes Check the number of dispensed notes and note quality. C004500 Over-dispensing notes Check the number of dispensed notes and note quality. C0046 Program error Reload EP program. C004600 Program error Reload EP program. C0047 1st cassette misfeed error Check notes in the cassette. C004700 1st cassette misfeed error Check notes in the cassette. C0048 Dispense command error (wrong count) Check notes and note information using the CDU Test Program. C004800 Dispense command error (wrong count) Check notes and note information using the CDU Test Program. C0049 Requested 0 notes Modify command error in CE. C004900 Requested 0 notes Modify command error in CE. C004A Dispense timeout from CS1 to CS4 Check for any notes in the delivery path and remove. C004A00 Dispense timeout from CS1 to CS4 Check for any notes in the delivery path and remove. C004B 3 consecutive rejects due to long-note detect Check the note quality. C004B00 3 consecutive rejects due to long-note detect Check the note quality. C004C Exit count is greater than the CS1A/B pass-through count (count mismatch) Check the number of dispensed notes. C004C00 Exit count is greater than the CS1A/B pass-through count (count mismatch) Check the number of dispensed notes. C004D Cassette is not in suitable position before dispensing note Check the seating of the cassette. C004D00 Cassette is not in suitable position before dispensing note Check the seating of the cassette. C004E Too many notes dispensed Check the number of dispensed notes. C004E00 Too many notes dispensed Check the number of dispensed notes. C004F Miscount of notes between sensors. Test CDU using diagnostics. Verify amount of dispensed notes versus requested notes. C0050 Power down while dispensing notes Check the number of dispensed notes. C005000 Power down while dispensing notes Check the number of dispensed notes. C0051 Too many notes requested Modify command error in CE. C005100 Too many notes requested Modify command error in CE. C0052 CS1A, CS1B detected after dispensing Check for any notes in the delivery path and remove. C005200 CS1A, CS1B detected after dispensing Check for any notes in the delivery path and remove. C0053 CDU double detect module failure (while dispensing)Double notes detected Check the dispenser sensors. Check double detect component. C005300 CDU double detect module failure (while dispensing)Double notes detected Check the dispenser sensors. Check double detect component. C0054 CDU program error Modify the dispenser EP program. C005400 CDU program error Modify the dispenser EP program. C0055 Long note detected (CS13 sensor) Check the note quality. C005500 Long note detected (CS13 sensor) Check the note quality. C0056 Reject gate is not in the correct position during reject Check the seating of the reject bin. C005600 Reject gate is not in the correct position during reject Check the seating of the reject bin. C0057 Cassette information is not properly set. Set information of Cash Dispenser Unit if error is not cleared after power Off/On. C0058 Reject bin is not in the correct position Check the seating of the reject bin. C005800 Reject bin is not in the correct position Check the seating of the reject bin. C0059 Initial jam time error Check the seating of the cassette. C005900 Initial jam time error Check the seating of the cassette. C005A Cash cassette 1 removed prior to dispenser. 1. Set cassette again. 2. Check CS7(NS16) 3. Check related logic of Cash Dispenser Unit board. C005B 2nd cassette misfeed error Check the notes in the cassette. C005B00 2nd cassette misfeed error Check the notes in the cassette. C005C Reject bin note detect error (CS14) Check the reject bin. C005C00 Reject bin note detect error (CS14) Check the reject bin. C005D Double-pick detected 3 consecutive times Check the CS9 sensor (double detect sensor) C005D00 Double-pick detected 3 consecutive times Check the CS9 sensor (double detect sensor) C005E Dispenser command size check error. Download new EP software. C005F Dispenser command error. 1. Check AP software. 2. Download new EP software. C0060 CS31A, CS31B detected before dispensing Check for sensor pollution and replace if necessary. C006000 CS31A, CS31B detected before dispensing Check for sensor pollution and replace if necessary. C0061 CS31A, CS31B detected after dispenser motor on and before dispensing Check for sensor pollution and replace if necessary. C006100 CS31A, CS31B detected after dispenser motor on and before dispensing Check for sensor pollution and replace if necessary. C0063 CS31A, CS31B detected after dispensing Check for sensor pollution and replace if necessary. C006300 CS31A, CS31B detected after dispensing Check for sensor pollution and replace if necessary. C006A Dispensing timeout error from CS15 to CS4 Check for sensor pollution and replace if necessary. C006A00 Dispensing timeout error from CS15 to CS4 Check for sensor pollution and replace if necessary. C006B CS31A, CS31B detected during initialization Check for sensor pollution and replace if necessary. C006B00 CS31A, CS31B detected during initialization Check for sensor pollution and replace if necessary. C006X Sensor failure. Check sensor for debris. Contact manufacturer. C0070 CS41A, CS41B detected before dispensing Check for sensor pollution and replace if necessary. C007000 CS41A, CS41B detected before dispensing Check for sensor pollution and replace if necessary. C0071 Exceeded 200 note limit Check for sensor pollution and replace if necessary. C007100 Exceeded 200 note limit Check for sensor pollution and replace if necessary. C0072 CS41A, CS41B detected after dispenser motor on Check for sensor pollution and replace if necessary. C007200 CS41A, CS41B detected after dispenser motor on Check for sensor pollution and replace if necessary. C0073 CS41A, CS41B detected after dispensing Check for sensor pollution and replace if necessary. C007300 CS41A, CS41B detected after dispensing Check for sensor pollution and replace if necessary. C007A Dispensing timeout error from CS15 to CS4 Check for sensor pollution and replace if necessary. C007A00 Dispensing timeout error from CS15 to CS4 Check for sensor pollution and replace if necessary. C007B CS31A, CS31B detected error during initialization Check for sensor pollution and replace if necessary. C007B00 CS31A, CS31B detected error during initialization Check for sensor pollution and replace if necessary. C007C 4th cassette misfeed error Check the notes in the cassette. C007C00 4th cassette misfeed error Check the notes in the cassette. C007D 4th cassette taken out before dispensing Check the 4th cassette. C007D00 4th cassette taken out before dispensing Check the 4th cassette. C007X Sensor failure. Check sensor for debris. Contact manufacturer. C0080 CS15A, CS15B detected before dispensing Check for sensor pollution and replace if necessary. C008000 CS15A, CS15B detected before dispensing Check for sensor pollution and replace if necessary. C0081 CS15A, CS15B detected after motor on Check for sensor pollution and replace if necessary. C008100 CS15A, CS15B detected after motor on Check for sensor pollution and replace if necessary. C0082 CS15A, CS15B detected after dispensing Check CS10 sensor and if shutter is working. C008200 CS15A, CS15B detected after dispensing Check CS10 sensor and if shutter is working. C0083 Stacker sensor failure. CDU will require repair/replacement. C0084 Shutter close error. CDU will require repair/replacement. C008F CS13 sensor detects the notes with hole 1. Initialize Cash Dispenser (CDU) 2. Remove the holed note on CS13 C009A Dispensing timeout error from CS31 to CS4 Check the dispenser. C009A00 Dispensing timeout error from CS31 to CS4 Check the dispenser. C009D No cassette present before dispensing from 3rd cassette Check the 3rd cassette. C009D00 No cassette present before dispensing from 3rd cassette Check the 3rd cassette. C009F 3rd cassette misfeed error Check the notes in the cassette. C009F00 3rd cassette misfeed error Check the notes in the cassette. C00AB Note has been detected on the path before initializing the Cash Dispenser Unit. 1. Remove the jammed note on the path. 2. Check if the sensor is polluted. 3. Check if cable is cut or the connector is wrongly inserted. 4. Check logic related to the sensor in the Cash Dispenser Unit board. C00E0 NS2A, NS2B dark. Check NS2. C00E1 NS4 dark. Check NS4. C1010 OUT OF CASH C101000 OUT OF CASH 1. Replenish notes CANCE Surcharge Cancel. Customer has canceled the transaction at surcharge. CDN01 No response detected after sending command Check cable and connection between the CE and dispenser. CDN0100 No response detected after sending command Check cable and connection between the CE and dispenser. CDN0F No response detected after sending command Check cable and connection between the CE and dispenser. CDN0F00 No response detected after sending command Check cable and connection between the CE and dispenser. CDN11 No response detected after 3 retries of sending command Check cable and connection between the CE and dispenser. CDN1100 No response detected after 3 retries of sending command Check cable and connection between the CE and dispenser. CDN12 No response detected between ENQ-ACK after 5 retries of ENQ Check cable and connection between the CE and dispenser. CDN1200 No response detected between ENQ-ACK after 5 retries of ENQ Check cable and connection between the CE and dispenser. CDN13 No response detected after 5 retries because of timeout between STX-BCC interval Check cable and connection between the CE and dispenser. CDN1300 No response detected after 5 retries because of timeout between STX-BCC interval Check cable and connection between the CE and dispenser. CDNXX CDU connection failure. Check the cable between CDU and mainboard. Remove cables (even though they are of concern only if it is repeated. Outside interference may cause it. D0001 Error while modem initializing Check the modem connection and the modem test. D000100 Error while modem initializing Check the modem connection and the modem test. D0002 Reversal transaction failure Check for any CDU error codes and the number of notes dispensed to customer. D000200 Reversal transaction failure Check for any CDU error codes and the number of notes dispensed to customer. D0003 PIN ERROR D000300 PIN ERROR Transaction was denied by host D0004 INVALID PIN 1. Reboot ATM D000400 INVALID PIN Reboot ATM D0005 BANK UNAVAILABLE D000500 BANK UNAVAILABLE Transaction was denied by host D0006 CARD NOT SUPPORTED D000600 CARD NOT SUPPORTED Transaction was denied by host D0007 INSUFFICIENT FUNDS D000700 INSUFFICIENT FUNDS Transaction was denied by host D0008 INELIGIBLE TRANSACTION D000800 INELIGIBLE TRANSACTION Transaction was denied by host D0009 INELIGIBLE ACCOUNT D000900 INELIGIBLE ACCOUNT Transaction was denied by host D0010 DAILY LIMIT EXCEEDED D001000 DAILY LIMIT EXCEEDED Transaction was denied by host D0011 UNABLE TO PROCESS D0011 ~ D0099 Request to dispense 0 note. Command error in the Control Electronics control part Check transaction history in Host and try again D001100 UNABLE TO PROCESS Transaction was denied by host D0012 Invalid transaction Check the transaction from the host and try again. D001200 Invalid transaction Check the transaction from the host and try again. D0013 Invalid amount Check the transaction from the host and try again. D001300 Invalid amount Check the transaction from the host and try again. D0014 Invalid card number Check the transaction from the host and try again. D001400 Invalid card number Check the transaction from the host and try again. D0015 UNABLE TO PROCESS D001500 UNABLE TO PROCESS Transaction was denied by host D0016 WITHDRAWAL LIMIT ALREADY REACHED D001600 WITHDRAWAL LIMIT ALREADY REACHED Transaction was denied by host D0017 INVALID AMOUNT D001700 INVALID AMOUNT Transaction was denied by host D0018 EXTERNAL DECLINE D001800 EXTERNAL DECLINE Transaction was denied by host D0019 SYSTEM ERROR D001900 SYSTEM ERROR Transaction was denied by host D0020 Surcharge screen should have been displayed Check the transaction from the host and try again. Check BIN List D002000 Surcharge screen should have been displayed Check the transaction from the host and try again. Check BIN List D0021 ROUTING LOOKUP PROBLEM D002100 ROUTING LOOKUP PROBLEM Transaction was denied by host D0022 UNABLE TO PROCESS D002200 UNABLE TO PROCESS Transaction was denied by host D0023 TRANSACTION NOT SUPPORTED D002300 TRANSACTION NOT SUPPORTED Transaction was denied by host D0024 Exceeds Issuer Withdrawal Limit Check the transaction from the host and try again. D002400 Exceeds Issuer Withdrawal Limit Check the transaction from the host and try again. D0039 No Credit Account Check the transaction from the host and try again. D003900 No Credit Account Check the transaction from the host and try again. D0051 Insufficient Funds Check the transaction from the host and try again. Try Balance Inquiry D005100 Insufficient Funds Check the transaction from the host and try again. Try Balance Inquiry D0052 No Checking Account Check the transaction from the host and try again. D005200 No Checking Account Check the transaction from the host and try again. D0053 No Savings Account Check the transaction from the host and try again. D005300 No Savings Account Check the transaction from the host and try again. D0054 Expired Card Check the transaction from the host and try again. D005400 Expire Card Check the transaction from the host and try again. D0055 Incorrect Pin Check the transaction from the host and try again. D005500 Incorrect Pin Check the transaction from the host and try again. D0057 Transaction not Permitted ? Card Check the transaction from the host and try again. D005700 Transaction not Permitted ? Card Check the transaction from the host and try again. D0058 Transaction not Permitted ? Terminal Check the transaction from the host and try again. D005800 Transaction not Permitted ? Terminal Check the transaction from the host and try again. D0061 Exceeds Withdrawal Limit Check the transaction from the host and try again. D006100 Exceeds Withdrawal Limit Check the transaction from the host and try again. D0075 PIN Tries Exceeded Check the transaction from the host and try again. D007500 PIN Tries Exceeded Check the transaction from the host and try again. D0078 No Account Check the transaction from the host and try again. D007800 No Account Check the transaction from the host and try again. D0080 Invalid Date Check the transaction from the host and try again. D008000 Invalid Date Check the transaction from the host and try again. D0083 Can not Verify PIN Check the transaction from the host and try again. Try different cards. D008300 Can not Verify PIN Check the transaction from the host and try again. Try different cards. D0086 Can not Verify PIN Check the transaction from the host and try again. Try different cards. D008600 Can not Verify PIN Check the transaction from the host and try again. Try different cards. D0091 Bank Unavailable Check the transaction from the host and try again. D009100 Bank Unavailable Check the transaction from the host and try again. D0092 System Unavailable Check the transaction from the host and try again. D009200 System Unavailable Check the transaction from the host and try again. D0093 Transaction Serial Number missmatch Check the terminal setting from the host. D009300 Transaction Serial Number mismatch Check the terminal setting from the host. D0094 Record format missmatch.Check if a proper AP for the host has been loaded. Check the terminal setting from the host. D009400 Record format mismatch. Check the terminal setting from the host. D0095 Routing ID missmatch.Check the routing Identification. Check the terminal setting from the host. D009500 Routing ID mismatch. Check the terminal setting from the host. D0096 Terminal ID missmatch.Check the terminal Identification. Check the terminal setting from the host. D009600 Terminal ID mismatch. Check the terminal setting from the host. D0097 Response Type missmatch (Reversal) Check the terminal setting from the host. D009700 Response Type mismatch (Reversal) Check the terminal setting from the host. D0098 Response Type missmatch (Day Close) Check the terminal setting from the host. D009800 Response Type mismatch (Day Close) Check the terminal setting from the host. D0099 Response Type missmatch (Config.) Check the terminal setting from the host. D009900 Response Type mismatch (Config.) Check the terminal setting from the host. D009A Response Type missmatch (Withdrawal/Balance/Transfer) Check the terminal setting from the host. D009A ~ Note jamCS1_CS4(NS2~NS3) : Note Passting Time >= 400msCS4~CS13(NS3~NS4) : Note Passting Time >= 500msOccurs while notes are being dispensed. Check phone line statusCheck modem D009A00 Response Type mismatch(Withdrawal/Balance/Transfer) Check the terminal setting from the host. D009B STX error Check the terminal setting from the host. D009B00 STX error Check the terminal setting from the host. D009C ETX error Check the terminal setting from the host. D009C00 ETX error Check the terminal setting from the host. D009D FS out (after response code) Check the terminal setting from the host. D009D00 FS out (after response code) Check the terminal setting from the host. D009E FS out (after retrieval reference number) Check the terminal setting from the host. D009E00 FS out (after retrieval reference number) Check the terminal setting from the host. D009F FS out (after system trace audit number) Check the terminal setting from the host. D009F00 FS out (after system trace audit number) Check the terminal setting from the host. D00A0 FS out (after account balance) Check the terminal setting from the host. D00A000 FS out (after account balance) Check the terminal setting from the host. D00A1 FS out (after available balance) Check the terminal setting from the host. D00A100 FS out (after available balance) Check the terminal setting from the host. D00A2 FS out (after surcharge amount) Check the terminal setting from the host. D00A200 FS out (after surcharge amount) Check the terminal setting from the host. D00A3 FS out (after authorization response text) Check the terminal setting from the host. D00A300 FS out (after authorization response text) Check the terminal setting from the host. D00A4 ETX wrong position Check the terminal setting from the host. D00A400 ETX wrong position Check the terminal setting from the host. D00A5 FS out (after total cash dispense amount) Check the terminal setting from the host. D00A500 FS out (after total cash dispense amount) Check the terminal setting from the host. D00A6 FS out (after total non-cash dispense amount) Check the terminal setting from the host. D00A600 FS out (after total non-cash dispense amount) Check the terminal setting from the host. D00A7 FS out (after total surcharge amount) Check the terminal setting from the host. D00A700 FS out (after total surcharge amount) Check the terminal setting from the host. D00A8 FS out (after config surcharge amount) Check the terminal setting from the host. D00A800 FS out (after config surcharge amount) Check the terminal setting from the host. D00A9 ETX out (config) Check the terminal setting from the host. D00A900 ETX out (config) Check the terminal setting from the host. D00AC Invalid data received from the host(MAC data mismatch) Check the terminal setting from the host. D00AC00 Invalid data received from the host (MAC data mismatch) Check the terminal setting from the host. D00B0 TERMINAL ID MISMATCHED D00B000 TERMINAL ID MISMATCHED D00B1 TRANSACTION CODE MISMATCHED D00B100 TRANSACTION CODE MISMATCHED D00B2 SECOND FIELD ID CODE MISMATCHED D00B200 SECOND FIELD ID CODE MISMATCHED D00B3 FIRST DES KEY WRONG SIZE D00B300 FIRST DES KEY WRONG SIZE D00B4 SURCHARGE AMOUNT WRONG SIZE D00B400 SURCHARGE AMOUNT WRONG SIZE D00B5 Sequence Number MISMATCHED D00B500 Sequence Number MISMATCHED D00B6 INVALID RESPONSE CODE ERROR D00B600 INVALID RESPONSE CODE ERROR D00B7 Authorization Number Error D00B700 Authorization Number Error D00B8 BUSINESS DATE Error D00B800 BUSINESS DATE Error D00B9 TransactionTime Number Error D00B900 Transaction time Number Error D00BA BUSINESS DATE Error D00BA00 BUSINESS DATE Error D00BB Balance amount Error D00BB00 Balance amount Error D00BC Actual Surcharge Error D00BC00 Actual Surcharge Error D00BD Sequence Number MISMATCHED D00BD00 Sequence Number MISMATCHED D00BF BUSINESS DATE Error D00BF00 BUSINESS DATE Error D00C0 Settlement Error D00C000 Settlement Error D00C100 Host Mac result error Check the key mode and MAC value D00C200 ATM Mac result error Check the key mode and MAC value D0111 REVERSAL DECLINED D011100 REVERSAL DECLINED D0222 PIN CHANGE DECLINED D022200 PIN CHANGE DECLINED D0300 Modem is not responding Check the modem controller. D030000 Modem is not responding Check the modem controller. D0301 The target call address has call blocking enabled. 1. Check modem cable 2. Contact to technical support team D030100 The target call address has call blocking enabled. 1. Check modem cable2. Contact to technician support team D0302 The specified terminal identifier is invalid. 1. Check modem cable 2. Contact to technical support team D030200 The specified terminal identifier is invalid. 1. Check modem cable2. Contact to technician support team D0303 All call appearances on the specified address are currently in use. 1. Check modem cable 2. Contact to technical support team D030300 All call appearances on the specified address are currently in use. 1. Check modem cable2. Contact to technician support team D0304 The disable address parameter containsdialing control characters that are notprocessed by the service provider. 1. Check modem cable 2. Contact to technical support team D030400 The disable address parameter contains dialing control characters that are not processed by the service provider. 1. Check modem cable2. Contact to technician support team D0305 The specified country/region code is invalid. 1. Check modem cable 2. Contact to host and phone company D030500 The specified country/region code is invalid. 1. Check modem cable2. Contact to technician support team D0306 The operation failed for an unspecified or unknown reason. 1. Contact to technical support team D030600 The operation failed for an unspecified or unknown reason. Contact to technician support team D0307 Insufficient resources to complete the operation 1. Contact to technical support team D030700 Insufficient resources to complete the operation Contact to technician support team D1000 No connection 1. Check phone number 2. Check modem cable 3. Contact phone company D100000 No connection 1. Check phone number 2. Check modem cable 3. Contact phone company D1100 NO ENQ FROM HOST 1. Check phone number 2. Check modem cable 3. Contact telephone company D110000 Cannot receive ENQ from the host 1. Check phone number 2. Check modem cable 3. Contact telephone company D1200 Transmission error Check the modem controller. D120000 Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data. 1. Check modem and modem cable connection 2. Contact telephone company D1300 NAK more than 3 times Check host. D130000 Receiving NAK more than 3 times 1. Check modem and modem cable connection 2. Contact telephone company D1401 Disconnected by Unknown Reason 1. Check modem and modem cable connection 2. Contact telephone company D140100 Disconnected by Unknown Reason 1. Check modem and modem cable connection 2. Contact telephone company D1402 Disconnected by rejected call from remote party Try again later. D140200 Disconnected by rejected call from remote party Try again later. D1403 Disconnected because the local phone was picked up Try again later. D140300 Disconnected because the local phone was picked up Try again later. D1404 Disconnected by Forwarded 1. Check modem and modem cable connection 2. Contact telephone company D140400 Disconnected by Forwarded 1. Check modem and modem cable connection 2. Contact telephone company D1405 Disconnected by Unreachable 1. Check modem and modem cable connection 2. Contact telephone company D140500 Disconnected by Unreachable 1. Check modem and modem cable connection 2. Contact telephone company D1406 Disconnected by Congestion 1. Check modem and modem cable connection 2. Contact telephone company D140600 Disconnected by Congestion 1. Check modem and modem cable connection 2. Contact telephone company D1407 Disconnected by Incompatible 1. Check modem and modem cable connection 2. Contact telephone company D140700 Disconnected by Incompatible 1. Check modem and modem cable connection 2. Contact telephone company D1408 Disconnected by un-known reason 1. Check modem and modem cable connection 2. Contact telephone company D140800 Disconnected by un-known reason 1. Check modem and modem cable connection 2. Contact telephone company D1409 Disconnected by Bad Address 1. Check modem and modem cable connection 2. Contact telephone company D140900 Disconnected by Bad Address 1. Check modem and modem cable connection 2. Contact telephone company D1410 Disconnected by Unavailable 1. Check modem and modem cable connection 2. Contact telephone company D141000 Disconnected by Unavailable 1. Check modem and modem cable connection 2. Contact telephone company D1500 Modem dial connection timeout/Host is not responding 1. Check the telephone line connection.2. Check host phone number D150000 1. Modem dial connection time-out (while dialing the modem).2. No response from host for 60 seconds. 1. Check modem and modem cable connection 2. Contact telephone company D1601 Disconnected by Bad Address 1. Check modem and modem cable connection 2. Contact telephone company D160100 Disconnected by Bad Address 1. Check modem and modem cable connection 2. Contact telephone company D1602 Disconnected by Unavailable 1. Check modem and modem cable connection 2. Contact telephone company D160200 Disconnected by Unavailable 1. Check modem and modem cable connection 2. Contact telephone company D1603 Disconnected by Out of Order 1. Check modem and modem cable connection 2. Contact telephone company D160300 Disconnected by Out of Order 1. Check modem and modem cable connection 2. Contact telephone company D1700 No carrier (while sending/receiving data after dial connection) 1. Check modem and modem cable connection 2. Contact telephone company D170000 No carrier (while sending/receiving data after dial connection) Check host. D1701 No Carrier during ENQ data receive from host 1. Check modem and modem cable connection 2. Contact telephone company D170100 No Carrier during ENQ data receive from host Check host. D1702 No Carrier before sending data send to host 1. Check modem and modem cable connection 2. Contact telephone company D170200 No Carrier before sending data send to host Check host. D1703 No Carrier during sending data send to host 1. Check modem and modem cable connection 2. Contact telephone company D170300 No Carrier during sending data send to host Check host. D1704 No Carrier during ACK/NAK data send to host 1. Check modem and modem cable connection 2. Contact telephone company D170400 No Carrier during ACK/NAK data send to host Check host. D1705 No Carrier during ACK/NAK data receive from host 1. Check modem and modem cable connection 2. Contact telephone company D170500 No Carrier during ACK/NAK data receive from host Check host. D1706 No Carrier during receiving data 1. Check modem and modem cable connection 2. Contact telephone company D170600 No Carrier during receiving data Check host. D170700 NAK retry error. 1. Check modem and modem cable connection 2. Contact telephone company D170800 Send retry error 1. Check modem and modem cable connection 2. Contact telephone company D170900 Modem initialize fail Check modem D170X No carrier during data sending/receivingafter the modem is connected. 1. Check modem and modem cable connection 2. Contact telephone company D170X00 No carrier during data sending/receiving after the modem is connected. 1. Check modem and modem cable connection 2. Contact telephone company D171000 Modem Comport Failed Check modem D1800 No Dial Tone(in Modem dial connection) 1. Check telephone line connection. 2. Check Modem. D180000 No Dial Tone(in Modem dial connection) Check telephone line connection. Test Modem. D1900 No Answer 1. Check telephone line connection. 2. Check phone number. D190000 No Answer 1. Contact telephone company (Check telephone line connection. Check phone number.) D2000 Dial Busy Try again later. Check phone number. D200000 Dial(Line) busy Try again later. Check phone number. D2100 Time out(30sec.) for initializing modem before Modem Dial connecting 1. Check telephone line connection. 2. Check Modem. D210000 Time out(30sec.) for initializing modem before Modem Dial connecting Check telephone line connection. Test Modem. D2200 not receiving EOT from HOST 1. Check telephone line connection. 2. Check Modem. D220000 not receiving EOT from HOST Check telephone line connection. Test Modem. Check host. D2300 No response from Host — Dialing time out to Host 1. Check telephone line connection. 2. Check Modem. D230000 No response from Host — Dialing time out to Host Check telephone line connection. Test Modem. Check phone number. D2500 Cannot connect to the host 1. Check telephone line connection D250000 Cannot connect to the host Check telephone line connection D2510 Timeout while Sending 1. Check telephone line connection D251000 Timeout while Sending Check telephone line connection D2511 Communication error while Sending 1. Check telephone line connection D251100 Communication error while Sending Check telephone line connection D2512 Socket error while Sending 1. Check telephone line connection D251200 Socket error while Sending Check telephone line connection D2513 Timeout while Receiving 1. Check telephone line connection D251300 Timeout while Receiving Check telephone line connection D2514 Communication error while Receiving 1. Check telephone line connection D251400 Communication error while Receiving Check telephone line connection D2515 Socket Error while Receiving 1. Check telephone line connection D251500 Socket Error while Receiving Check telephone line connection D3200 No response from Host/Dialing time out to Host 1. Check telephone line connection D320000 No response from Host/Dialing time out to Host Check telephone line connection D3201 Outbound call is aborted 1. Check telephone line connection. 2. Check Modem. D320100 Outbound call is aborted Check telephone line connection. Test Modem. D3202 Fail to dial out 1. Check telephone line connection. 2. Check Modem. D320200 Fail to dial out Check telephone line connection. Test Modem. D3203 No Line Reply D320300 No Line Reply D3204 Get Line ID Failed D320400 Get Line ID Failed D3205 Modem Comport Failed D320500 Modem Comport Failed D3206 Call Failed D320600 Call Failed D3207 No Answer D320700 No Answer D3208 Modem Call Other Error D320800 Modem Call Other Error D410000 CRC Mismatch Check telephone line connection D410100 No CRC Received Make sure that the host is using CRC DA00100 Expired card Check the valid date of card. DA00200 Unauthorized usage Inquire your service provider. DA00300 PIN error 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA00400 Invalid PIN 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA00500 Bank unavailable 1. Check the card whether usage or not. 2. Inquire about the problem. DA00600 Card not supported Check the card whether usage or not. DA00700 Insufficient funds Check the fund of account. DA00800 Ineligible transaction Inquire your service provider. DA00900 Ineligible account Inquire your service provider. DA01000 Number of daily withdrawal exceeded Inquire your service provider. DA01100 Cannot process transaction Inquire your service provider. DA01110 TIME OUT Inquire your service provider. DA01200 EXPIRED CARD (RBSLynk) or INVALID SELECTED TRANSACTION ?(STANDARD1/2) or Amount too large (STANDARD3) — EXPIRED CARD Check the valid date of card. — INVALID SELECTED TRANSACTION Check the selected transaction — AMOUNT TOO LARGE Check the input amount during the transaction. DA01300 INVALID (RBSLynk) or INVALID AMOUNT (STANDARD1/2) or ACCOUNT CLOSED (STANDARD3) — INVALID 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. — INVALID AMOUNT Check the input amount during transaction. — ACCOUNT CLOSED Check the account from bank. DA01400 PIN ERROR (RBSLynk) or INVALID CARD (COMMON) — PIN ERROR1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.- INVALID CARD Check the card whether usage or not. DA01500 BANK or NETWORK UNAVAILABLE Inquire your service provider. DA01600 Withdrawal limit already reached 1. Check the limit amount of withdrawal. 2. Check the total paid money from ATM. DA01700 Invalid Amount Check the input amount during transaction. DA01800 External decline Inquire your service provider. DA01900 System error Inquire your service provider. DA02000 SURCHARGE DISPLAY FAULT Inquire your service provider. DA02100 UNAUTHORIZED USE (STANDARD1/2) or Routing lookup problem (STANDARD3) Inquire your service provider. DA02200 EXPIRED CARD Check the valid date of card. DA02300 INVALID TRANSACTION Inquire your service provider. DA02400 PIN ERROR (RBSLynk) or EXCEEDS WITHDRAWAL LIMIT (STANDARD1/2) or INSUFFICIENT FUNDS (STANDARD3) — PIN ERROR?1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. — INSUFFICIENT FUNDSCheck the fund of account. DA03000 INELIGIBLE TRANSACTION Inquire your service provider. DA03100 INELIGIBLE ACCOUNT Inquire your service provider. DA03200 NETWORK DOWN Inquire your service provider. DA03900 INVALID CREDIT CARD ACCOUNT Inquire about credit card account to bank. DA0400 ENTER WHOLE DOLLARS ONLY Check the denomination of your ATM. DA04100 INSUFFICIENT FUNDS Check the fund of account. DA04200 NO FURTHER WITHDRAWALS Inquire your service provider. DA04300 LESSER DOLLAR — RETRY Check the input amount during transaction. Except transfer transaction, user have to input more $1 DA04400 LESSER WHOLE DOLLAR — RETRY Check the input amount during transaction. Except transfer transaction, user have to input more $1 DA05000 INVALID PIN 1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA05200 INVALID CHECKING ACCOUNT Check the checking account. DA05300 INVALID SAVINGS ACCOUNT Check the savings account. DA05400 EXPIRED CARD Check the valid date of Card DA05500 BAD PIN 1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA05700 INVALID TRANSACTION FOR THIS CARD Check the card whether usable or not. DA05800 INVALID TRANSACTION FOR THIS TERMINAL Inquire your service provider. DA06100 EXCEEDS WITHDRAWAL LIMIT Check the amount of withdrawal limit. DA07000 INVALID CARD — NOT A DEBIT CARD Check the card whether usable or not DA07100 NO CREDIT ACCOUNT NUMBER FOUND Check card whether usable or not DA07500 BAD PIN (MULTIPLE TIMES) 1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA07800 NO ACCOUNT EXIST Inquire your service provider. DA08000 INVALID DATE Check local date of ATM. DA08300 NOT VERIFIED PIN 1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA08600 NOT VERIFIED PIN 1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA09000 INVALID TERMINAL TYPE Inquire your service provider. DA09100 INVALID TERMINAL KEY (RBSLynk) or NO BANK RESPONSE (COMMON) Inquire your service provider. DA09200 INVALID ABA, SIC or ACCOUNT NUMBER (RBSLynk) or NO NETWORK RESPONSE Inquire your service provider. DA09300 TERMINAL IS DEACTIVATED Inquire your service provider. DA09500 TEST TRANSACTION FOR OTHER THAN $0.00 (RBSLynk) or MISC. PROCESSING ERROR (STANDARD3) Inquire your service provider. DA09700 EXCEEDING STORE DAILY CREDIT LIMIT Check the maximum credit limit per day. DA09800 EXCEEDING STORE DAILY DEBIT LIMIT Check the maximum debit limit per day. DA0xxx0 Host Denial Error Refer to E7. Description for error code organization DA11100 Reversal Declined Inquire your service provider. Dxx01 1st Cassette Miss-feed Call your service personnel Dxx02 Incorrect bill count Call your service personnel E0001 RMS Port Failure 1. Check telephone line connection. 2. Check RMS Port setting. E000100 RMS port failure 1.Check RMS-related settings. 2.Check if the telephone line is connected and the status of the telephone line. 3.Check if the RMS host is alive. 4.Check the modem controller and logic. E0002 RMS Response Time out 1. Check telephone line connection. 2. Check Modem. E000200 RMS response time-out 1. Check RMS-related settings. 2. Check if the telephone line is connected and the status of the telephone line. 3. Check if the RMS host is alive. 4. Check the modem controller and logic. E0003 RMS Modem Failure 1. Check telephone line connection. 2. Check Modem. E000300 RMS modem failure 1.?Check RMS-related settings. 2.?Check if the telephone line is connected and the status of the telephone line. 3.?Check if the RMS host is alive. 4.?Check the modem controller and logic. E0004 RMS No Dial Tone 1. Check telephone line connection. 2. Check Modem. E000400 RMS no dial tone 1. Check RMS-related settings. 2. Check if the telephone line is connected and the status of the telephone line. 3. Check if the RMS host is alive. 4. Check the modem controller and logic. E0005 RMS MODEM Disconnection time out 1. Check telephone line connection. 2. Check Modem. F0001 Number of Bill is not inputted Enter number of bill. (required) F000100 Number of Bill is not inputted Enter number of bill. (required) F0002 Parameter is not properly set (Surcharge Owner) Enter surcharge owner. (required) F000200 Parameter is not properly set (Surcharge Owner) Enter surcharge owner. (required) F0003 Parameter is not properly set (Surcharge Amount) Enter surcharge amount. (required) F000300 Parameter is not properly set (Surcharge Amount) Enter surcharge amount. (required) F0004 Parameter is not properly set (Adver. Text refreshing timer) Enter Ad text refresh timer. F000400 Parameter is not properly set (Adver. Text refreshing timer) Enter Ad text refresh timer. F0005 Parameter is not properly set (Advertisement text) Enter Ad text. F000500 Parameter is not properly set (Advertisement text) Enter Ad text. F0006 Parameter is not properly set (Dispense limit) Enter Dispense limit. F000600 Parameter is not properly set (Dispense limit) Enter Dispense limit. F0007 Parameter is not properly set (Denomination) Enter Denomination. (required) F000700 Parameter is not properly set (Denomination) Enter Denomination. (required) F0008 Parameter is not properly set (Fast Cash) Enter Fast Cash amount. F000800 Parameter is not properly set (Fast Cash) Enter Fast Cash amount. F0009 Master Key Index invalid Check Master key index. F000900 Master Key Index invalid Check Master key index. F000A Master Key empty Enter Master key. (required) F000A00 Master Key empty Enter Master key. (required) F000B Host Phone Number is not inputted Enter Host phone number. (required) F000B00 Host Phone Number is not inputted Enter Host phone number. (required) F000C Error Retry Timer is not inputted Enter Retry timer. F000C00 Error Retry Timer is not inputted Enter Retry timer. F000D RMS Password is not inputted in RMS Enable Enter RMS password. F000D00 RMS Password is not inputted in RMS Enable Enter RMS password. F000E RMS Phone Number is not inputted in RMS Enable Enter RMS phone number. F000E00 RMS Phone Number is not inputted in RMS Enable Enter RMS phone number. F000F Terminal Number is not inputted Enter Terminal number. (required) F000F00 Terminal Number is not inputted Enter Terminal number. (required) F0010 Routing ID is not inputted Enter Routing ID. (required) F001000 Routing ID is not inputted Enter Routing ID. (required) F0011 Master Key Serial Number is not inputted Enter Master key serial number. F001100 Master Key Serial Number is not inputted Enter Master key serial number. F0012 Non-Cash Type text is not inputted Enter Non-cash type text. F001200 Non-Cash Type text is not inputted Enter Non-cash type text. F0013 Parameter is not properly set Check proper parameters in setting. F001300 Parameter is not properly set Check proper parameters in setting. F0014 NVRAM Failure Try to clear NVRAM F001400 NVRAM Failure Try to clear NVRAM F0015 ATM Serial No. Empty Enter ATM serial number. (required) F001500 ATM Serial No. Empty Enter ATM serial number. (required) F0016 Default master password was not changed F001600 Default master password was not changed F001F Machine serial number is not set F001F00 Machine serial number is not set Check serial number. 2. Set serial number. F002F Host type is not set F002F00 Host type is not set Check host type. 2. Set host type. F003F Communication ID invalid (only triton) F003F00 Communication ID invalid (only triton) Contact to technician support team . F004F EPP(Pinpad) key mode is invalid 1. Check modem cable 2. Contact to technical support team F004F00 EPP(Pinpad) key mode is invalid 1. Check modem cable 2. Contact to technician support team F005F Denomination is invalid 1. Check modem cable 2. Contact to technical support team F005F00 Denomination is invalid 1. Check modem cable 2. Contact to technician support team F006F Failed Host Connection! F006F00 Failed Host Connection! 1. Check Host Connection. 2. Contact to technician support team. F007F00 Invalid Exchange Rate Download the exchange rate from RMS F00FF00 Failed to write Journal 1.Back up journal to thumb drive 2.Clear journal 3.Reboot ATM FFFFFFF NVRAM is broken 1. Reset Master Password 2. Clear NVRAM POWERAB UPS ABNORMAL POWERAC POWER OUT OR AC OFF POWERBA BATTERY LOW SDN01 Service Panel (SPL) communication error Check the cables and connections SDN0100 Service Panel (SPL) communication error Check the cables and connections. T1001 Database Access Error Try to download journal and may need to reformat the drive. t500110 Time out between S1 and S2 (jam or long envelop) ? Stack Clear jam. t500120 Time out between S2 and S3 (jam or long envelop) ? Stack Clear jam. t500200 No envelop in entry sensor (wait time 3 sec) ? Insert Retry to insert envelope. t500210 Time out (jam or long envelop) ? Insert Clear jam. t500220 Short envelop ? Insert Retry to insert envelope. t500230 Shutter not open ? Insert Check shutter. t500240 Detect envelop on belt — Insert Clear jam. t500250 Bin in wrong position ? Insert Check bin. t500260 Bin full — Insert Check bin. Clear jam. t500270 Printer head closed ? Insert Check printer head. t500280 Printer head in wrong position ? Insert Check printer head and ink cartridge. t500290 Bin Shutter Open Error ? Insert Check bin shutter. t500310 Shutter not open ? Reject Check shutter. t500330 Time out when envelope moving S2->S1 — Reject Check belts. Clear jam. t500410 Time out — Close shutter Check shutter. t500510 Time out — Open shutter Check shutter. t500600 Check Sum Error ? Download Try download again. Check EP. t500610 Unknown Device type ( non-support Flash Memory) ? Download Check Memory device type. t500620 Erase Error(Flash Memory Erase) ?Download Check Memory device type. t500630 Flash Memory Sector size error ? Download Check Memory device type. t500640 Program Error(fail to write Flash memory) ? Download Try download again. Check EP. Check Memory device type. t500700 Print Data Error ( char > 50 ) — Print Check EP. t500710 Printer jam ? Print Check printer. t500720 Envelope in wrong position for printing ( S2, S3 no detection ) ? Print Check envelope. Clear jam. t500730 Printer head closed ? Print Check printer head. t500810 Time out ? Open Printer head Check printer head. t500820 Detect envelope on S3 or S4 ? Open Printer head Check envelope. Clear jam. t500910 Time out ? Close Printer head Check printer head. t500920 Detect envelope on S3 or S4 ? Close Printer head Check envelope. Clear jam. t501000 Printer head Close Error ? Pre-fire Check printer head. t501010 Printer head position Error ? Pre-fire Check printer head and ink cartridge. t501100 Shutter Open Error ? Initialize Check shutter. t501110 Shutter Close Error ? Initialize Check shutter. t501120 Printer head Open Error ? Initialize Check printer head. t501130 Detect envelop on the belt ? Initialize Check envelope. Clear jam. t501140 Printer head Close Error ? Initialize Check printer head. t501150 No bin detected — Initialize Check bin. t501160 Fail to operate Solenoid ? Initialize Check solenoid. t501170 Printer head in wrong position ? Initialize Check printer head and ink cartridge. t501180 Bin shutter Open Error — Initialize Check bin shutter.