Иногда ломаются сервисы Google, в том числе не работает YouTube. На главной странице отображается ошибка , что в переводе означает , то же самое пишет при открытии любого видео. Уже открытые вкладки с видео продолжают работать в обычном режиме, за исключением загрузки комментариев. Ошибка наблюдается не только в России и Украине, но и в Европе и других странах.
Как зайти на Youtube
Ошибка связана с проблемой авторизации на сервисах Google. Это означает, что зайти на YouTube можно только в режиме в любом браузере.
В Google Chrome нажимаем на значок :
Откроется новое окно браузера, в котором не сохраняются куки, пароли и история просмотров. Это значит, что здесь не работают ранее сохранённые входы на сайты, здесь вы гость, инкогнито. Ютуб открывается без проблем в окне инкогнито.
Кроме меню, в режим можно войти с помощью комбинации клавиш . Это работает не только в Хроме, но и Яндекс-Браузере, Opera и других обозревателях.
Cправка — YouTube
Войти
Справка Google
- Справочный центр
- Устранение проблем
- Обучающие видео
- Как управлять настройками канала
- Режим родительского контроля на YouTube
- YouTube Premium
- Как начать вести свой канал
- Как зарабатывать с помощью Партнерской программы YouTube
- Правила, безопасность и авторское право
- Сообщество
- YouTube
- Политика конфиденциальности
- Условия использования YouTube
- Отправить отзыв
Тема отзыва
Информация в текущем разделе Справочного центра
Общие впечатления о Справочном центре Google
- Справочный центр
- Сообщество
- Советы авторам
YouTube
Сейчас к нам поступает очень много запросов. Возможно, вам придется ждать ответа дольше обычного.
Do you see an error message saying “Oops, something went wrong” on YouTube?
If you are looking for a trending video or want to watch highlights from a recent sporting event, you’ll probably see it on YouTube. It is currently the largest streaming platform online where gamers, tech reviewers, news outlets, and content creators upload their videos.
Aside from watching videos, users can also create accounts where they can follow their favorite channels.
However, it can be a problem if you see random error messages when navigating through YouTube’s interface or accessing your account.
The error message “Oops, something went wrong” on YouTube indicates that your device is struggling to connect with YouTube’s servers. This is due to a faulty network connection or a problem on YouTube’s end.
Whatever the case is, we’re here to help you out!
Today, we’re going to show you a few tips for fixing “Oops, something went wrong” on YouTube.
Let’s get right into it!
1. Check YouTube’s Servers.
As we’ve mentioned above, faulty servers could be the reason why you see error messages on YouTube. To verify this, you can use tools like Downdetector that display the current status of websites and applications.
If YouTube’s servers are not working, the best thing that you can do for now is to wait. However, you can still try the methods below and see if anything works out for you.
2. Turn Off VPN.
If your device struggles to communicate with YouTube’s servers, you might want to turn off your VPN. Although they work great for providing security, they can also interfere with your connection and cause issues on your device.
Since VPNs change your IP address randomly, your device may struggle to keep a stable connection with YouTube’s servers.
Disable your VPN first and try using YouTube again.
3. Change Your YouTube Region Manually.
In some cases, the dedicated server for your region may encounter issues. If this is the case, the problem would be isolated only in your place. To fix this, you can try using other servers by changing your region manually.
Do take note that this would only work on browsers and not on the app.
- First, open your browser and go to YouTube.
- After that, tap the URL box of your browser and highlight ‘www’.
- Finally, change it to ‘ca’ and hit Enter.
Now, try using YouTube as you would and see if you would still encounter any error message.
4. Use PureVPN.
If you’re not comfortable turning off your VPN, try switching to a better one.
PureVPN is a VPN service provider with 6500+ servers across the globe for optimized unparalleled performance. It has many helpful features like split-tunneling, port forwarding, 256bit AES Encryption, and more!
With PureVPN, you are sure that your data is safe and protected online without dealing with network connectivity issues.
Besides, PureVPN also has 24/7 customer support available via phone, email, and live chats to help you with problems that you may encounter on the platform.
Get the most out of your network with PureVPN!
Try PureVPN Now
5. Lower the Playback Quality.
If the error message occurs while watching videos, your internet connection cannot keep up with the video’s bandwidth requirement. In this case, you can try lowering the playback quality on your device to improve its performance.
If you’re on a browser, see the steps below to change YouTube videos’ playback quality.
- First, go to YouTube and open a video that you want to play.
- After that, click on the Gear icon inside the video control.
- Finally, click on Quality and lower the video playback resolution.
For mobile users, check out the guide below to change your video playback quality.
- On your device, open YouTube and select a video that you want to play.
- Now, tap on the More button and select Quality.
- Lastly, change the video resolution to 720p or lower.
After changing the playback quality, try playing the video again and see if the error message “Oops, something went wrong” on YouTube would still occur.
6. Check for Updates.
YouTube releases updates on its app occasionally to address problems on the platform. If you haven’t updated to the latest version yet, now is the time to do so.
On Android, you can update the app by doing the following:
- First, open the Play Store from your home screen and access its side menu.
- Now, tap on My Apps & Games to prompt the Play Store to check for updates.
- Finally, tap the Update button if there is an available update.
If you are using an iOS device, check out the guide below to update YouTube.
- On your home screen, tap on the App Store to launch it.
- After that, tap on Updates located at the bottom navigation bar.
- Lastly, tap the Update button next to YouTube to install its latest version.
After updating YouTube, try using it normally and see if you would encounter any errors.
7. Clear Your Browser Cache and Cookies.
If YouTube and other websites are not working correctly on your browser, try clearing your browsing data. Your browsing data contains caches and cookies that may have gotten corrupted and affected some websites.
To clear your browsing data, check out the guide below.
- First, open your default browser and go to the History tab.
- Now, click on Clear Browsing Data from the side drawer.
- After that, include ‘Cached Images and Files’ and ‘Cookies and Other Site Data’ in the process.
- Lastly, click on Time Range and select All Time from the dropdown menu before hitting the Clear Data button to start.
Once done, go back to YouTube to check if the error message would still occurs.
8. Try Another Browser.
Browsers use engines that render the contents of websites and display them on our screens. However, browsers don’t use the same render engines, and they interpret the codes written on websites differently from one another.
This means that some browsers may load a specific website without issues, but other browsers can struggle.
If this is the case, try another browser to access YouTube. Ideally, try using browsers with many users, like Chrome, Firefox, and Opera, which are highly optimized for most websites.
9. Check and Reset Your Internet.
As we said, the error message indicates that your device is struggling to communicate with YouTube’s servers. If this is the case, try running a speed test on your network using Fast.com to verify the problem.
Restart your router if the result shows that your connection is unstable or running slow. Locate your router’s power chord and unplug it from the wall outlet for at least 10 seconds. After that, plug back in the power chord to restart your router.
After the restart, run another test to see if everything is in order. If you continue to experience network issues, contact your ISP immediately and ask them to fix their service.
10. Block CDN Addresses.
Content delivery networks are used by your device when streaming videos on platforms like YouTube. However, using CDNs can prompt your ISP to throttle your connection, which can cause issues on YouTube.
To fix this, block CDN addresses on your device to connect directly with YouTube’s servers.
- First, open Command Prompt on your computer.
- After that, enter the following commands on CMD.
netsh advfirewall firewall add rule name=”YouTubeTweak” dir=in action=block remoteip=173.194.55.0/24,206.111.0.0/16 enable=yes
- Finally, hit Enter on your keyboard to run the command.
Once done, go back to YouTube and try watching a few videos to see if the issue is solved.
This sums up our guide in fixing the error message “Oops, something went wrong” on YouTube. If you have other concerns, please let us know in the comment section below, and we’ll do our best to help you out.
If this guide helped you, please share it. 🙂
-
John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn
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Here is a full guide on how you can fix the “Something went wrong” error message on YouTube. A lot of users have reported experiencing this error message on YouTube lately. While some users encountered the error when loading a video page on YouTube, some experienced the error message while watching a video. Some users even experienced the error when signing in to their account on YouTube. This error can occur irrespective of the platform you are using. If you are dealing with this error on Windows PC, check out this guide to fix the error.
Now, there can be several reasons that might trigger this error on YouTube. Let us try and understand the scenarios that might be triggering this error.
Why does YouTube keep saying Something went wrong??
Here are some of the possible causes that might trigger the “Something went wrong” error message on YouTube on a Windows PC:
- This error can result from server issues at the end of YouTube. So, ensure that no server outage is causing the error in hand.
- It can also be caused due to your weak internet connection. If you are dealing with your internet connectivity issues, you can try troubleshooting the issues or perform a power cycle on your router to resolve the error.
- If you are using an outdated browser version, it can also cause the error in hand. So, update your browser to fix the error.
- The error can also be triggered due to the bad cache and cookies bulked in your web browser if the scenario is applicable, clear the cache and cookies and then see if the error is fixed.
- Your internet might be unable to cope with the video quality you are trying to watch. To counter the issue, try lowering the playback quality of your video.
How do I fix Oops something went wrong?
Based on the scenario above, you can try updating your web browser, clearing browser cache and cookies, checking your internet connection, or changing your YouTube region. We have discussed all these fixes in detail below, so check them out.
Here are the methods that you can use to fix the “Something went wrong” error on YouTube:
- Make sure YouTube servers are not down.
- Check your internet connection.
- Update your browser.
- Clear browser cache and cookies.
- Lower the playback quality.
- Switch your web browser.
- Change YouTube Region.
- Disable Hardware Acceleration of the Browser.
1] Make sure YouTube servers are not down
Server issues can be one of the reasons that you are getting the “Something went wrong” error on YouTube. So, the first thing you should do is make sure the YouTube servers are up and running. To do that, you use a free server down detector and find out whether the servers are down or not. If you find out the YouTube services are down now, you will have to wait for its services to be up and running again to fix the error.
If the YouTube servers are not down, there might be some other underlying reason that triggers the error. So, move down to the next potential fix to resolve the error.
See: How to fix No Sound on YouTube on Windows.
2] Check your internet connection
Another cause of this error can be related to your internet. This error can be triggered if you are dealing with some network connectivity issues. To resolve the issue, you can try fixing internet issues using the below tricks:
- Check the speed of your internet and see if it is good enough to watch videos on YouTube.
- If you are dealing with some WiFi issues, you can try troubleshooting internet issues and then reload the YouTube page to check whether or not the error is fixed.
- You can try restarting your router and check if the problem is fixed.
- If a simple restart doesn’t work, you must perform a power cycle on your networking device. To do that, unplug your router and then wait for about 1 minute to let it shut completely. After that, plug in your router and then start it. Connect to the internet again, open YouTube, and see if the error is fixed.
If none of the above tricks fix the error for you, move down to the next solution to fix the error.
3] Update your browser
Whichever browser you are using, make sure it is up to date. The error might be occurred due to a problem with your browser itself. So, it is always recommended to install all the latest updates and then try visiting the YouTube page again.
To update your web browser, here are the steps to update two of the most popular web browsers:
Google Chrome:
- Open Chrome and click on the three-dot menu.
- Go to the Help > About Google Chrome option.
- Let Chrome check for available updates and install updates automatically.
- Restart Google Chrome and see if the error is fixed on YouTube.
Mozilla Firefox:
- Launch Firefox and press the three horizontal bars menu option.
- Click on Help and tap on About Firefox.
- It will check pending updates; you can install them by pressing the Update option.
- Relaunch Firefox and open YouTube to check whether the “Something went wrong” error is fixed.
If updating the browser doesn’t help you and you still get the same error, try the next potential fix from the guide.
Read: Fix YouTube Error 400 on PC.
4] Clear browser cache and cookies
Outdated and older browser cache and cookies can interrupt the normal working of your browser. If you are dealing with this error on YouTube because of the bad cache and cookies, you should try clearing the cookies and then check if the error is fixed.
If you are using Chrome, here are the steps to clear the browser cache and cookies:
- Firstly, open Chrome and go to the three-dot menu option.
- Now, click on the More Tools > Clear browsing data option.
- Next, set the Time range to All time and enable the checkboxes called Cached image and files and Cookies and other site data.
- After that, press the Clear data button to clear all respective browsing data.
- Finally, restart Google Chrome and then visit the YouTube website to see if the error is resolved not.
Similarly, you can clear browser cache and cookies in Firefox, Microsoft Edge, and other browsers.
If this method doesn’t work, you can check out the next fix from this list to resolve the error.
5] Lower the playback quality
If you got this error message while watching high-quality videos on YouTube, it is most likely that your WiFi cannot meet the video’s bandwidth requirement, hence the error. If the scenario is applicable, you can try lowering the playback quality of your video and see if the error is resolved.
To lower playback quality, click on the gear icon (Settings) and then go to Quality. And then, choose a lower playback quality and see if the error is fixed.
See: 500 Internal Server Error on YouTube explained.
6] Switch your web browser
You can try changing the web browser and see if YouTube works fine without throwing the “Something went wrong” error. If it fixes the error, well and good. If not, we got some other fixes to resolve the error.
7] Change YouTube Region
If you are dealing with an error because of server issues in your region, you should be able to fix the error by changing your YouTube region. For that, load the YouTube page previously giving you the error and make sure you log in with your account. After that, click on your profile icon from the top-right corner and go to the Location option. After that, select some location other than your current one and reload the YouTube page. Hopefully, you won’t receive the same error message anymore.
Read: YouTube not connecting to AdSense; Error AS-08, AS-10 OR 500.
8] Disable Hardware Acceleration of the Browser
One more thing you can try to fix the error is to disable hardware acceleration in your web browser. if you have enabled it, it might cause the error in hand. So, you can turn off this feature by going to the browser settings in your web browser. Then, restart your web browser, visit the YouTube page, and check if the error is fixed.
SUBSCRIBE: To TheWindowsClub YouTube Channel.
How do I fix YouTube on Google Chrome?
Suppose YouTube is not working on Google Chrome. In that case, you can fix the issue by restarting the web browser, clearing cache and cookies, performing a power cycle on your networking device, resetting Chrome, or disabling the hardware acceleration feature.
That’s it!
Now read:
- Fix Something went wrong, We are working on it – Hotstar error.
- Microsoft Edge won’t play YouTube videos; Fix video streaming problems.
Are you getting a “Something went wrong Tap to retry” error on YouTube?
A lot of YouTube users have encountered this error before when they tried playing a video.
It can be frustrating because you might not have done anything to cause the error.
Video streaming errors are quite common on YouTube, but they can be easily fixed.
However, some errors can’t be fixed because the issue might be caused on YouTube’s end.
If that’s the case, there’s nothing you can really do about it except waiting.
In this article, you’ll learn why you’re getting a “Something went wrong Tap to retry” error on YouTube, and how to fix it.
By the end of the article, you should be able to pinpoint the cause of the error and eventually fix it.
- Why does my YouTube say “Something went wrong Tap to retry”?
- How to Fix “Something went wrong Tap to retry” on YouTube
- Conclusion
Why does my YouTube say “Something went wrong Tap to retry”?
YouTube says “Something went wrong Tap to retry” because it’s either down, or you’re having a network issue.
If YouTube is down, you won’t be able to watch any videos until YouTube fixes it on their end.
On the other hand, if you’re having a network issue, you have to fix the issue on your own.
If YouTube is down, you’ll encounter the “Something went wrong Tap to retry” error whenever you try playing a video.
Otherwise, you might be having a network issue (which can be fixed).
To begin with, the first thing that you want to do is to check whether YouTube is down.
You can do so by visiting the DownDetector website and Twitter.
If YouTube is down, there will be a huge spike on the DownDetector graph.
If there are minor spikes, it means that the “Something went wrong Tap to retry” is not a global issue.
However, if there’s a huge spike, there’s a high chance that YouTube is actually down.
On 12th November 2020, YouTube was down on a global scale.
YouTube had a global outrage on 12th November 2020 where videos were unable to play.
The YouTube app, music, TV, desktop site, and community forum were all experiencing interruptions.
Here’s what the graph looked like on that day:
When that happens, the media will be the first ones to cover it.
Thus, doing a quick Google search for, “YouTube down” will provide you with all the information you need.
In conjunction with visiting the DownDetector graph on YouTube, you can check Twitter for updates as well.
Typically, when a major platform like YouTube is down, there will be people tweeting about it.
On November 12, 2020, the hashtag #YouTubeDOWN was trending on Twitter.
You can search for this hashtag on Twitter and see whether people are aggressively tweeting it.
You can also search for “YouTube down” on Twitter to check whether people are actively discussing it.
If you see a lot of tweets with the hashtag, #YouTubeDOWN, there’s a high chance that YouTube is currently down.
If the issue is persistent, YouTube will tweet about it on their official Twitter account(s).
If you’re having trouble watching videos on YouTube right now, you’re not alone – our team is aware of the issue and working on a fix. We’ll follow up here with any updates.
— TeamYouTube (@TeamYouTube) November 12, 2020
YouTube is known to have a close to 100% uptime, so a global outrage is quite unlikely.
However, other major social media platforms like Instagram happened to be down a few times in a single year, so this isn’t atypical.
These outrages are bound to happen, and the best thing to do is to spread awareness about it.
You can do so by reporting it on various down detectors and posting it on other social media platforms using the appropriate hashtags.
At 9:13 PM EST, YouTube tweeted that the interruption is fixed across all of their services:
…And we’re back – we’re so sorry for the interruption. This is fixed across all devices & YouTube services, thanks for being patient with us ❤️ https://t.co/1s0qbxQqc6
— TeamYouTube (@TeamYouTube) November 12, 2020
The outrage lasted for more than two hours after it was finally fixed.
Users managed to play videos on YouTube after restarting the app or refreshing the page.
To fix “Something went wrong Tap to retry” on YouTube, you can either try force restarting your device, resetting your network settings, or waiting until YouTube fixes it on their end (if YouTube is down).
If YouTube is down, you need to wait for them to fix it on their end.
However, if YouTube isn’t down, you can try force restarting your device or resetting your network settings.
If YouTube is down, you won’t be able to use their services until they fixed it on their end.
However, if YouTube isn’t down, the “Something went wrong Tap to retry” error is most likely caused by a network issue.
iPhone users tend to encounter this issue more than Android users.
If you’re using YouTube on a desktop, you’ll encounter a different error message.
If you’re having issues with the YouTube app, you can try force restarting your device and see whether that solves the issue.
Alternatively, you can reset your network settings to fix any connectivity issues.
Here’s how you can use these methods in detail.
1. Force restart your device
The first method is to force restart/hard restart your device.
Force restarting your device can help to solve common issues that you might face.
According to a discussion thread on Reddit, most users managed to solve the, “Something went wrong Tap to retry” error on YouTube after force restarting their device.
Force restarting your device is straightforward.
Here’s how you can force restart an iPhone without a home button:
- Press the up button, then press the down button consecutively.
- Hold the side button until you see the Apple logo.
Here’s how you can force restart an iPhone with a home button:
- Hold the home button and the side button.
- Release the buttons once you see the Apple logo.
Here’s how you can force restart an Android device:
- Hold the volume down button and the power button.
- Release the buttons once the device has powered off.
After you force restarted your device, open YouTube and try playing a video.
The video should be able to play without any interruptions.
2. Reset Network Settings
The second method is to reset your network settings.
However, you should only use this method if the first one does not work.
This is because resetting your network settings will delete all of your existing Wi-Fi passwords.
It’ll also delete your VPN, APN, and cellular settings.
So, you’ll have to reconfigure them again after you’ve reset your network settings (which can be a pain).
Here’s how you can reset your network settings on an iPhone:
- Go to your Settings.
- Navigate to General > Reset > Reset Network Settings.
Here’s how you can reset your network settings on an Android device:
- Go to your Settings.
- Navigate to General management/System.
- Tap on Reset/Reset options > Reset Network Settings.
- Confirm the reset.
According to a discussion thread on Reddit, the vast majority of users managed to solve the, “Something went wrong Tap to retry” error on YouTube after resetting their network settings.
This is because resetting your network settings will help to fix any Wi-Fi connection issues that you might be experiencing.
So the next time you connect to your Wi-Fi, you should be able to play videos on YouTube again.
3. Wait for YouTube to fix it
In the event that YouTube is down, you have to wait for them to fix it.
As mentioned earlier in the article, you can check YouTube’s status by visiting the DownDetector website or Twitter.
You can also look for any media mentions.
If YouTube is down, there isn’t anything that you can do on your end to fix the “Something went wrong Tap to retry” error.
So don’t bother force restarting your device or resetting your network settings because they are redundant.
You’ll end up wasting your time if you do.
The last time YouTube was down, it took them slightly over 2 hours to fix the issue.
Until then, you have to be patient and wait for the updates on YouTube’s official Twitter account.
Conclusion
In the present, YouTube has grown into one of the largest social media platforms in the world, entertaining nearly 2 billion people every month.
An outrage like the one on November 12, 2020, has attracted a ton of attention which led many users to vent their frustrations on other socials like Twitter.
Unfortunately, social media giants aren’t immune to server issues, so it’s not uncommon to experience interruptions while you’re using the platform(s).
In a nutshell, if you’re getting the “Something went wrong Tap to retry” error on YouTube, it’s likely that YouTube is down.
If that’s the case, you have to be patient until it’s resolved on their end.
Otherwise, you might be experiencing network issues which can be solved by force restarting your device or resetting your network settings.
These couple of solutions have fixed the error for most users (as extrapolated in the article).
Further Reading
What Does “Join” Mean on YouTube?
How to Fix “Comment failed to post” on YouTube
What Does “Clear Cache” Mean on TikTok?
Author: Lim How Wei is the founder of Followchain. Feel free to follow him on Instagram.