Ошибка привязки учетной записи ezviz

Hey there @RenierM26, @BaQs, mind taking a look at this issue as it has been labeled with an integration (ezviz) you are listed as a code owner for? Thanks!

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Hi, I get the same error with my CP4…

Thanks,
Michele

ps: my Ezviz user name is my email address… maybe this could be the issue

@mdima i don’t think so,
i passed the integration my issue is with the RTSP.

@Nas-au yes, the same for me.
It seems also other people (read here) has the same issue, probably RTSP is not enabled on all the models of the Ezviz devices.

Yes i think its not enabled, however i tried adding the camera to ivms-4200 on pc and it worked with hikvision protocol port 8000 but i dont think home assistant supports hikvision integration

I had the same issue and it seems with the latest firmware update 230113 the RTSP port was disabled. After some Google Foo I have found this article -> https://www.effe1.info/come-abilitare-modalita-avanzata-ezviz-studio/ which worked for me. It seems accessing the «advanced function» through the EZVIZ PC Studio software is enabling the RTSP port again.

I had the same issue and it seems with the latest firmware update 230113 the RTSP port was disabled. After some Google Foo I have found this article -> https://www.effe1.info/come-abilitare-modalita-avanzata-ezviz-studio/ which worked for me. It seems accessing the «advanced function» through the EZVIZ PC Studio software is enabling the RTSP port again.

Thanks Danielh83
I tried it but did not work i think my CB8 dose not support RTSP at all.

I had the same issue and it seems with the latest firmware update 230113 the RTSP port was disabled. After some Google Foo I have found this article -> https://www.effe1.info/come-abilitare-modalita-avanzata-ezviz-studio/ which worked for me. It seems accessing the «advanced function» through the EZVIZ PC Studio software is enabling the RTSP port again.

Thanks Danielh83 I tried it but did not work i think my CB8 dose not support RTSP at all.

Well if the camera does not RTSP at all, this tweak will not help. Did RTSP is supported for your camera?
You can check the config and open ports also with the EZVIZ PC Studio under «Advanced» with the walkthrough of my link I have posted. You should see also port 554 been open.

Are you sure you are using the correct RTSP credentials and URL
For my C3W the url is like this: rtsp://admin:PASSWORD@192.168.1.110/H.264
The password is either the initial one which is labeled on the camera or whatever you set the password after setup

Also trying to integrate my EZVIZ camera to HA. Also stuck at RTSP credentials window as the OP.

My hardware setup is different as I have,
2x c3w
2x c6cn
1x x5c (NVR)

Tried to configure RTSP credentials for camera or nvr both failed.

Going thru the posts and suggestions here I noticed below on the EZVIS studio desktop application.

Try as I may I could not append any changes on the desktop.

So I went into the NVR and UPNP was disabled. which I promptly enabled. but saw the port # is very different from desktop app.

While the NVR interface shows the ports are active, the desktop app still showed in active.

At a total loss here. Any ideas or suggestions appreciated.

Update:
Digging into the router shows the UPnP ports were properly directed.

Hi, i have same issues with C6N (firmware 5.3.2 build 230113) and C3W (firmware 5.2.7 build 230113) while it’s working with C1T (firmware 5.3.0 build 220829).

@cybreedx I am bit confused why you need uPnP for RTSP? The RTSP port is configured under the Menü «Network» and than «General» not NAT. NAT you will, IMHO only need if you want to route or access your camera stream from internet.

Can you check whether in EZVIZ Studio in the network general menü the RTSP port is enabled and you are using the correct RTSP credentials and URL (you can check here https://www.ispyconnect.com/camera/ezviz)

@cybreedx I am bit confused why you need uPnP for RTSP? The RTSP port is configured under the Menü «Network» and than «General» not NAT. NAT you will, IMHO only need if you want to route or access your camera stream from internet.

I only dig into UPnP because saw it was inactive on the desktop app (EZVIZ studio). As your prev post said something about RTSP port being disabled. so just went down the rabbit hole

Can you check whether in EZVIZ Studio in the network general menü the RTSP port is enabled and you are using the correct RTSP credentials and URL (you can check here https://www.ispyconnect.com/camera/ezviz)

Yesterday I tried to run RTSP stream on VLC no luck. Now I just tested the Agent from ispyconnect. The wizard only found the stream if I try global IP, if I use local IP it does not work.

I am wondering if using the X5C is just adding another layer of complexity. as the cameras all connect to it directly and is on another sub-net (192.168.7.XXX) instead of my main network (192.168.0.XXX)
So confused.

I confirm that installing Ezviz Studio PC and accessing C6N and C3W cameras through «advanced mode» is solving the issue with firmware 230113.

I confirm that installing Ezviz Studio PC and accessing C6N and C3W cameras through «advanced mode» is solving the issue with firmware 230113.

the only thing I have advance option to is the X5C NVR

After much troubleshooting. I found a «working» solution. I deleted 1 camera from the account, and hardware re-set it. Shut down the X5C (as it will auto populate into the NVR network). Added the camera via mobile app. Turn on the X5C. Tested RTSP, works.

Deleted the integration, re-integrate, going thru all the steps and it just works without additional settings.

My problem as far as I can tell was that all the cameras were hidden in a different subnet. Once the camera was on the main network, the integration works fine.

So for now I have reverted everything back, I like the idea of the NVR + IPCam on separate network.

I had the same issue and it seems with the latest firmware update 230113 the RTSP port was disabled. After some Google Foo I have found this article -> https://www.effe1.info/come-abilitare-modalita-avanzata-ezviz-studio/ which worked for me. It seems accessing the «advanced function» through the EZVIZ PC Studio software is enabling the RTSP port again.

In my case it gets enabled just for the time while PC Studio app is running. RTSP port gets closed after closing the app.
I have DP2C camera.
Any ideas to get the RTSP port open permanently?

Hi all. I got it to work by enabling rtsp in each camera. Go to ezviz mobile app, profile, then settings, direct view. Explore each camera and go to settings (top right corner). Finally select local services and enable rtsp. Hope it works.

robigombek commented yesterday
I wrote to EZVIZ support, and got the answer.
How to enable RTSP
Step 1: Ensure the camera and your phone are under the same network Step 2: Open EZVIZ app, tap the profile icon on the top left > Settings > LAN Live View > Start Scanning Step 3: Tap the camera you need to use, input the password, which usually is the 6-digit capital letters code on the white sticker of your camera Step 4: Tap the gear-like icon on the top right > Local Server Settings > enable RTSP

Comigo Funcionou!!! RTSP ativo

Just gonna comment this so next time it won’t take me a day to figure out what I broke with my EZVIZ:
I was getting an invalid ip error from the addon,

I had my ezviz camera set to a static ip and i changed the host name it on my dhcp server.
That was my problem, either setting it static or more than likely changing the host namel.
After I put it back on DHCP it worked.

I’ve got a Husky Air, model CS-CS310-A0-1B2WFR. Suddenly couldn’t stream over RTSP anymore.

This is the URL I used: rtsp://admin:xxxxxx@192.168.x.x/h264_stream

Port scans show port 554 (RTSP) has disappeared. The camera seems to have update it’s firmware. It’s now V5.3.0 build 230221

Neither the ‘Ezviz Studio’ desktop program or the Android phone app give me any ‘advanced’ configuration options to turn RTSP back on.

robigombek commented yesterday I wrote to EZVIZ support, and got the answer. How to enable RTSP Step 1: Ensure the camera and your phone are under the same network Step 2: Open EZVIZ app, tap the profile icon on the top left > Settings > LAN Live View > Start Scanning Step 3: Tap the camera you need to use, input the password, which usually is the 6-digit capital letters code on the white sticker of your camera Step 4: Tap the gear-like icon on the top right > Local Server Settings > enable RTSP

This worked for me ! Thx

robigombek commented yesterday I wrote to EZVIZ support, and got the answer. How to enable RTSP Step 1: Ensure the camera and your phone are under the same network Step 2: Open EZVIZ app, tap the profile icon on the top left > Settings > LAN Live View > Start Scanning Step 3: Tap the camera you need to use, input the password, which usually is the 6-digit capital letters code on the white sticker of your camera Step 4: Tap the gear-like icon on the top right > Local Server Settings > enable RTSP

I had a power outage and suddenly RTSP didn’t work, I guess camera auto-updated FW or something. This saved my life, thanks!

I had the same issue and it seems with the latest firmware update 230113 the RTSP port was disabled. After some Google Foo I have found this article -> https://www.effe1.info/come-abilitare-modalita-avanzata-ezviz-studio/ which worked for me. It seems accessing the «advanced function» through the EZVIZ PC Studio software is enabling the RTSP port again.

Hey Thanks a lot,I noticed that my cameras were not recording for two days and then found out that the rtsp stream was not working. Your solution worked.

robigombek commented yesterday I wrote to EZVIZ support, and got the answer. How to enable RTSP Step 1: Ensure the camera and your phone are under the same network Step 2: Open EZVIZ app, tap the profile icon on the top left > Settings > LAN Live View > Start Scanning Step 3: Tap the camera you need to use, input the password, which usually is the 6-digit capital letters code on the white sticker of your camera Step 4: Tap the gear-like icon on the top right > Local Server Settings > enable RTSP

Thank you! Just noticed that my three EzViz cameras dropped off the CCTV and HA a couple of weeks back, although the DB-1 is still behaving properly. This process got RTSP back. Bit well-hidden, though, like they don’t really want it used!
Note, it only works in the mobile app; PC version of EzViz Studio doesn’t have the same options.

Looks like they’ve closed down the ONVIF service from these cameras too; I can’t get a response on ports 80, 8999 or the HikVision control port 8000. Dumb move by EzViz/Hik IMO; pushes their cameras towards being consumer toys and away from being useful as proper CCTV. I have one in a ‘real CCTV’ role, that I’ll now look to replace in case they go further down this road.

@ Jefft4 and Robigombek
Thanks for helping out and solving this RTSP issue. Costed me a week!

I just had the same response from EzViz support as @robigombek, which we know works. However, when I suggested that they shouldn’t disable features without telling customers first, the response wasn’t something I can believe:

_»Sorry to hear that, we did not turn off anything, we would report it to all customers in advance. It could have been a network issue.

If you have any other issues or questions, please let us know.»_

‘Network issue’, my eye. Far too much of a coincidence for many users on different dates to experience the same obscure problem with the only common factor being… a firmware update which includes a new control for that feature. Clearly, they defaulted the new RTSP switch to ‘off’ and didn’t think to tell anyone about it in advance.

I have responded, telling them that they should make automatic updates optional (give us an ‘off’ switch) and that I didn’t believe them about the update not causing the RTSP issues.

Yes there is if you tell me a full device model I can generate link for old firmware. You can look device model in About in mobile Ezviz settings
Or just edit following link with your device model: https://usdownload.ezvizlife.com/device/device model/2.0/device model.dav
For my camera C6N firmware link will be:
https://usdownload.ezvizlife.com/device/CS-C6N-A0-1C2WFR-KJDS/2.0/CS-C6N-A0-1C2WFR-KJDS.dav
Then just update firmware in Ezviz PC app and rtsp will be enabled.
Its not defect its EZviz doing on purpose they don’t want us to use 3rd party software with their cameras. All camera models new firmware disables rtsp.

Hello Dimadusk! I used your link for C6N, downloaded the file, upgraded via EZVIS Studio and nothing happened. I still have firmware version 5.3.2 build 230215. Can you tell us how this link works, what firmware base it is and why it doesn’t download older firmware? This is a small problem with the C6N. I have a big problem with the DP2C door viewer, which after updating the firmware to version V5.3.3 build 230116 lost the RTSP stream completely. I can download the soft with your link, but will it work? How will his version be?

As for DP2C you can try this firmware on your own risk:
https://www.filemail.com/d/vgdgjmsuxmmyeor

Should give you v5.3.3 build 220516

Also guys dont hesitate writing to Ezviz support and just request to send you old firmware, I did ask to send me firmware and they did

They will ask questions such as serial number to confirm you own it, I told them I have problem connecting to my wifi Router with very strong and complex password while other cameras Ezviz connect to it just fine, they asked to try connecting to a different one, then I told them I tried but it didn’t work too so I asked to send me very first firmware to test if new firmware has errors. Took me about few weeks in total they respond really slow sometimes

As for DP2C you can try this firmware on your own risk: https://www.filemail.com/d/vgdgjmsuxmmyeor

Should give you v5.3.3 build 220516

Dimadusk, finally found some time and started playing with DP2C. I used your first link and downloaded the soft version V5.3.3 build 211109. I loaded it onto the microSD card, completely rebooted the device, uploaded the soft, restarted DP2C again and it worked! RTSP stream is working again and I can store event recordings on my Synology NAS too! Thank you for your knowledge and willingness to share it! That was it! You are genius!

As for DP2C you can try this firmware on your own risk: https://www.filemail.com/d/vgdgjmsuxmmyeor
Should give you v5.3.3 build 220516

Dimadusk, finally found some time and started playing with DP2C. I used your first link and downloaded the soft version V5.3.3 build 211109. I loaded it onto the microSD card, completely rebooted the device, uploaded the soft, restarted DP2C again and it worked! RTSP stream is working again and I can store event recordings on my Synology NAS too! Thank you for your knowledge and willingness to share it! That was it! You are genius!

Glad it helped you 🙂

As for DP2C you can try this firmware on your own risk: https://www.filemail.com/d/vgdgjmsuxmmyeor
Should give you v5.3.3 build 220516

Dimadusk, finally found some time and started playing with DP2C. I used your first link and downloaded the soft version V5.3.3 build 211109. I loaded it onto the microSD card, completely rebooted the device, uploaded the soft, restarted DP2C again and it worked! RTSP stream is working again and I can store event recordings on my Synology NAS too! Thank you for your knowledge and willingness to share it! That was it! You are genius!

Glad it helped you 🙂

could you restore the link please?

As for DP2C you can try this firmware on your own risk: https://www.filemail.com/d/vgdgjmsuxmmyeor
Should give you v5.3.3 build 220516

Dimadusk, finally found some time and started playing with DP2C. I used your first link and downloaded the soft version V5.3.3 build 211109. I loaded it onto the microSD card, completely rebooted the device, uploaded the soft, restarted DP2C again and it worked! RTSP stream is working again and I can store event recordings on my Synology NAS too! Thank you for your knowledge and willingness to share it! That was it! You are genius!

how do you archive event recordings on synology?

As for DP2C you can try this firmware on your own risk: https://www.filemail.com/d/vgdgjmsuxmmyeor
Should give you v5.3.3 build 220516

Dimadusk, finally found some time and started playing with DP2C. I used your first link and downloaded the soft version V5.3.3 build 211109. I loaded it onto the microSD card, completely rebooted the device, uploaded the soft, restarted DP2C again and it worked! RTSP stream is working again and I can store event recordings on my Synology NAS too! Thank you for your knowledge and willingness to share it! That was it! You are genius!

Glad it helped you 🙂

could you restore the link please?

https://www.filemail.com/d/sdtzbasgbrcckgb

As for DP2C you can try this firmware on your own risk: https://www.filemail.com/d/vgdgjmsuxmmyeor
Should give you v5.3.3 build 220516

Dimadusk, finally found some time and started playing with DP2C. I used your first link and downloaded the soft version V5.3.3 build 211109. I loaded it onto the microSD card, completely rebooted the device, uploaded the soft, restarted DP2C again and it worked! RTSP stream is working again and I can store event recordings on my Synology NAS too! Thank you for your knowledge and willingness to share it! That was it! You are genius!

how do you archive event recordings on synology?

maybe this will help:
https://kb.synology.com/en-global/SurveillanceStation/help/SurveillanceStation/archiving?version=9

Per quanto riguarda DP2C puoi provare questo firmware a tuo rischio e pericolo: https://www.filemail.com/d/vgdgjmsuxmmyeor
Dovrebbe darti v5.3.3 build 220516

Dimadusk, finalmente ha trovato un po’ di tempo e ha iniziato a giocare con DP2C. Ho usato il tuo primo collegamento e ho scaricato la versione software V5.3.3 build 211109. L’ho caricata sulla scheda microSD, ho riavviato completamente il dispositivo, caricato il software, riavviato nuovamente DP2C e ha funzionato! Lo streaming RTSP funziona di nuovo e posso archiviare le registrazioni degli eventi anche sul mio Synology NAS! Grazie per la tua conoscenza e la tua disponibilità a condividerla! Era così! Sei un genio!

Sono contento che ti abbia aiutato🙂

potresti ripristinare il link per favore?

https://www.filemail.com/d/sdtzbasgbrcckgb

Thank you!!!
So if I understand correctly, I rename the file to ezviz.dav, copy it to an empty microsd formatted in fat32
Turn off the device, insert the card
Do I turn on the device and wait for the update procedure that should appear on the screen? And then I reboot and it should be RTSP active again? Is there also a way to keep port 554 always open and reachable?

Per quanto riguarda DP2C puoi provare questo firmware a tuo rischio e pericolo: https://www.filemail.com/d/vgdgjmsuxmmyeor
Dovrebbe darti v5.3.3 build 220516

Dimadusk, finalmente ha trovato un po’ di tempo e ha iniziato a giocare con DP2C. Ho usato il tuo primo collegamento e ho scaricato la versione software V5.3.3 build 211109. L’ho caricata sulla scheda microSD, ho riavviato completamente il dispositivo, caricato il software, riavviato nuovamente DP2C e ha funzionato! Lo streaming RTSP funziona di nuovo e posso archiviare le registrazioni degli eventi anche sul mio Synology NAS! Grazie per la tua conoscenza e la tua disponibilità a condividerla! Era così! Sei un genio!

Sono contento che ti abbia aiutato🙂

potresti ripristinare il link per favore?

https://www.filemail.com/d/sdtzbasgbrcckgb

Thank you!!! So if I understand correctly, I rename the file to ezviz.dav, copy it to an empty microsd formatted in fat32 Turn off the device, insert the card Do I turn on the device and wait for the update procedure that should appear on the screen? And then I reboot and it should be RTSP active again? Is there also a way to keep port 554 always open and reachable?

Yes, format sd card to fat32, copy firmware rename it ezviz.dav, turn on camera wait 3 minutes, should blink 3 times when finished and then you will see it in app

@dimadusk thanks!!! RTSP it works again

Glad it worked 😃

Hello.

I successfully revert to the (immediate?) Old firmware for my C3A cam, now 5.2.4 build 211115.
But still, no RTSP.
The other is still on the latest, no RTSP as well …
Unless someone have an older firmware, I am waiting for EZVIZ to send me one with RTSP open….

Hello.

I successfully revert to the (immediate?) Old firmware for my C3A cam, now 5.2.4 build 211115. But still, no RTSP. The other is still on the latest, no RTSP as well … Unless someone have an older firmware, I am waiting for EZVIZ to send me one with RTSP open….

5.2.4 build 211115 has rtsp support my C3A has same version and build after reverting firmware from the link and I use it in synology atm, you can check that it has rtsp by port scanner App (you can use any) IP of the cam.
Make sure you turn off autosleep
Use this to get video from the cam: rtsp://admin:veification_code@192.168.1.***:554/h_264
Also download pc app some people said you have to run it first then rtsp will be enabled or need to be enabled in advance settings, since I downgraded my firmware through Ezviz pc app maybe because of that it started to work right away.

!! you are right; thank you.

I was wrong about the RTSP URL in VLC and did not find the option in EZVIZ studio, nor in the mobile app…

!! you are right; thank you.

I was wrong about the RTSP URL in VLC and did not find the option in EZVIZ studio, nor in the mobile app…

Glad it worked for you

As for DP2C you can try this firmware on your own risk: https://www.filemail.com/d/vgdgjmsuxmmyeor
Should give you v5.3.3 build 220516

Dimadusk, finally found some time and started playing with DP2C. I used your first link and downloaded the soft version V5.3.3 build 211109. I loaded it onto the microSD card, completely rebooted the device, uploaded the soft, restarted DP2C again and it worked! RTSP stream is working again and I can store event recordings on my Synology NAS too! Thank you for your knowledge and willingness to share it! That was it! You are genius!

Glad it helped you 🙂

could you restore the link please?

https://www.filemail.com/d/sdtzbasgbrcckgb

Can you please restore the link again? I tried the https://usdownload.ezvizlife.com link but I got a newer version

As for DP2C you can try this firmware on your own risk: https://www.filemail.com/d/vgdgjmsuxmmyeor
Should give you v5.3.3 build 220516

Dimadusk, finally found some time and started playing with DP2C. I used your first link and downloaded the soft version V5.3.3 build 211109. I loaded it onto the microSD card, completely rebooted the device, uploaded the soft, restarted DP2C again and it worked! RTSP stream is working again and I can store event recordings on my Synology NAS too! Thank you for your knowledge and willingness to share it! That was it! You are genius!

Glad it helped you 🙂

could you restore the link please?

https://www.filemail.com/d/sdtzbasgbrcckgb

Can you please restore the link again? I tried the https://usdownload.ezvizlife.com link but I got a newer version

Sure,
https://www.filemail.com/d/jamyhwgrvpyvsnz

As for DP2C you can try this firmware on your own risk: https://www.filemail.com/d/vgdgjmsuxmmyeor
Should give you v5.3.3 build 220516

Dimadusk, finally found some time and started playing with DP2C. I used your first link and downloaded the soft version V5.3.3 build 211109. I loaded it onto the microSD card, completely rebooted the device, uploaded the soft, restarted DP2C again and it worked! RTSP stream is working again and I can store event recordings on my Synology NAS too! Thank you for your knowledge and willingness to share it! That was it! You are genius!

Glad it helped you 🙂

could you restore the link please?

https://www.filemail.com/d/sdtzbasgbrcckgb

Can you please restore the link again? I tried the https://usdownload.ezvizlife.com link but I got a newer version

Sure, https://www.filemail.com/d/jamyhwgrvpyvsnz

it expired again
Can you provide a new link?

As for DP2C you can try this firmware on your own risk: https://www.filemail.com/d/vgdgjmsuxmmyeor
Should give you v5.3.3 build 220516

Dimadusk, finally found some time and started playing with DP2C. I used your first link and downloaded the soft version V5.3.3 build 211109. I loaded it onto the microSD card, completely rebooted the device, uploaded the soft, restarted DP2C again and it worked! RTSP stream is working again and I can store event recordings on my Synology NAS too! Thank you for your knowledge and willingness to share it! That was it! You are genius!

Glad it helped you 🙂

could you restore the link please?

https://www.filemail.com/d/sdtzbasgbrcckgb

Can you please restore the link again? I tried the https://usdownload.ezvizlife.com link but I got a newer version

Sure, https://www.filemail.com/d/jamyhwgrvpyvsnz

it expired again Can you provide a new link?

Here you go new link https://www.filemail.com/d/boxcikinsjesvlh

Sorry for repeat, but link is expired. Can you provide a new link?

Hello is the firmware the same for the CP4?

Hello is the firmware the same for the CP4?

No. Even if they look the same its different model and each firmware is for specific model. I would not recommend you to flash that firmware on cp4 because it might break your camera.

Thanks. Do you know where I could find it. Right now my device is running 5.3.3 build 230306 and there is a new version available: 5.3.3 build 230801.

Hello! Would you be kind enough to restore the link, I’d be interested too. My DP2C has v.5.3.3 build 230606 now.

Thanks. Do you know where I could find it. Right now my device is running 5.3.3 build 230306 and there is a new version available: 5.3.3 build 230801.
Google it or you can write to Ezviz tech support and ask them to give you old firmware

richnwa писал(а): ↑

24 дек 2021, 17:27

Добрый день. Вопрос с какой стороны подойти к решению проблемы по отвязке камеры Ezviz C3W от предыдущего акаунта пользователя, чтобы подвязать под свой. Сразу пропускаем все бюрократические моменты, наподобие техподдержки и т.д. Так как они напрочь отказываются отвязывать камеру и настаивают вернуть её обратно продавцу. Ну а я в свою очередь намерен разобраться в вопросе и использовать камеру.
По ЛАН сети я могу спокойно войти на камеру и увидить изображение как через декстопный софт Ezviz так и через rtsp соединение. Но суть заключается в том что там где я хочу установить камеру не хотелось бы использовать для этого никаких устройств кроме Wi-Fi роутера и соответственно с того места я не хочу перестримливать изображение себе же удаленно домой с доп устройствами вроде ПК. Прошу знающих подобные устройства подсказать в каком направлении искать, я готов вникнуть в вопрос глубоко и познать сию грань технологий

ТП действительно не поможет никак!
«Восстанавливай» через почту любыми способами, или меняй серийный номер устройства!

richnwa писал(а): ↑

24 дек 2021, 17:27

Сразу пропускаем все бюрократические моменты, наподобие техподдержки и т.д. Так как они напрочь отказываются отвязывать камеру и настаивают вернуть её обратно продавцу.

На каком основании отказывают мол вы украли эту камеру?
Обратитесь к продавцу и попросите отвязать камеру.
З.Ы. Если же камера действительная «того», то чего ж вы тогда хотите, не ожидал такого от ТП хика, молодцы, интересно как обстоят дела с этим вопросом у дахуа?

NikolayHAOS писал(а): ↑

26 дек 2021, 19:07

На каком основании отказывают мол вы украли эту камеру?

Не обязательно украли в прямом смысле этого слова. Если знать серийник и отправить его в ТП и они безо всяких подтверждений легальной покупки камеры будут их отвязывать, то по сути будут раздавать доступ к видео кому попало. Так и на уголовку можно прилететь как соучастники.

GenaSPB писал(а): ↑

26 дек 2021, 19:21

Не обязательно украли в прямом смысле этого слова. Если знать серийник и отправить его в ТП и они безо всяких подтверждений легальной покупки камеры будут их отвязывать, то по сути будут раздавать доступ к видео кому попало. Так и на уголовку можно прилететь как соучастники.

Что-то не понял отвязывают они от приложений камеры или нет?
Просто недавно отвязывал видеорегистратор хиквижин (вроде как Ezviz дочка хиха или нет?) от одного приложения (в котором забыли пароль доступа) и привязывал к другому, все обошлось без всякой ТП достаточно было иметь физический доступ к устройству.

GenaSPB писал(а): ↑

27 дек 2021, 09:21

ТП отвязывает при условии подтверждения покупки устройства

фотку чека что ли на ватсап сбросить?
Дык это мы запросто.

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