Ошибка фотошоп not a png file

I found the solution.

Today I got this very same problem. I tried to open a .png file I dowloaded from the internet in my PS to use as a reference. All I got was the «Not a PNG file» box.

Capture1.PNG

I’m using Win10, and the photo viewer shows the image with no problem. However, Photoshop didn’t let me to open it.

davescm​ had a good hunch on what was going on:

Hi

Open the file with a text editor/hex editor and see what the first characters say. Those first characters show the file type.

For png they will be ‰PNG , for jpeg  ÿØÿá

I opened it in notepad, and fairly enough the start of the file read ÿØÿá meaning it was a .jpg file. So the extension was wrong.

I went to the file explorer, and turned on the file name extensions:

Capture2.PNG

Now I can see the incorrect .png in the end

Capture3.PNG

and I just changed it into .jpg instead.

Capture4.PNG

Clicked Yes and tadah! Now it works!

Capture5.PNG

Hopefully this will help someone having the same issue!

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Оглавление:

  • Почему Photoshop не открывает файлы PNG?
  • 1. Обновление фотошопа
  • 2. Проверьте и измените расширение файла
  • 3. Сохранить изображение как PNG
  • 4. Отключите использование графического процессора
  • 5. Сброс настроек Photoshop

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Adobe Photoshop является отраслевым стандартом, когда он поставляется с программным обеспечением для редактирования и обработки изображений для платформы Windows. Photoshop поддерживает все форматы изображений от JPG до PNG. Однако некоторые пользователи сообщают, что они не могут работать с изображениями из-за ошибки в файле PNG. Если пользователь нажимает кнопку «ОК», изображение не загружается в рабочую область.

Это распространенная ошибка, и мы составили список возможных исправлений для ее устранения на компьютере с Windows.

1. Обновление фотошопа

  1. Запустите Adobe Photoshop.
  2. Перейдите в « Справка» и выберите « Обновления».
  3. Проверьте наличие доступных обновлений. Загрузите и установите обновление.
  4. Перезагрузите систему и проверьте, нет ли улучшений.

Обновление от Creative Cloud

  1. Нажмите на значок Creative Cloud на панели задач.
  2. Выберите Проверить наличие обновлений приложения.
  3. На вкладке Все приложения проверьте, есть ли в Photoshop доступное обновление.

  4. Нажмите на кнопку Обновить, чтобы обновить Photoshop.

2. Проверьте и измените расширение файла

  1. Перейдите в папку, в которой сохранено проблемное изображение.
  2. Щелкните правой кнопкой мыши на изображении и выберите открыть с помощью Блокнота.

  3. Проверьте, что говорит первый персонаж. Если он говорит ÿØÿá, значит, это изображение в формате jpg. Если он говорит ‰ PNG, это означает, что это изображение PNG.
  4. Теперь, если он говорит ÿØÿá, это означает, что вам нужно изменить расширение изображения на jpg.
  5. Открыть, Проводник. Убедитесь, что флажок Расширения имени файла установлен.
  6. Щелкните правой кнопкой мыши по изображению и выберите « Переименовать». Теперь измените расширение файла с png на jpg.
  7. Теперь попробуйте открыть файл в фотошопе, чтобы увидеть, устранена ли ошибка.

Мы много писали о проблемах Photoshop в Windows 10. Ознакомьтесь с этими руководствами для получения дополнительной информации.

3. Сохранить изображение как PNG

  1. Перейдите в папку, в которой сохранено изображение PNG.
  2. Щелкните правой кнопкой мыши по изображению и откройте с помощью Paint.
  3. В приложении Paint выберите Файл> Сохранить как.

  4. Сохраните изображение как файл png.
  5. Теперь попробуйте открыть изображение в фотошопе и проверить наличие улучшений.

4. Отключите использование графического процессора

  1. Запустите Photoshop.
  2. Перейдите в « Правка» > « Настройки».
  3. Выберите спектакли.
  4. На вкладке «Исполнения» снимите флажок « Использовать графический процессор » в нижней части экрана.

  5. Выйдите и перезапустите Photoshop.
  6. Перетащите проблемное изображение на рабочую область и проверьте, устранена ли ошибка файла PNG.

Возможно, вам придется использовать графический процессор для других задач, связанных с 3D. Поэтому убедитесь, что вы включили эту опцию после редактирования изображения.

5. Сброс настроек Photoshop

  1. Запустите Photoshop.
  2. Нажмите на Edit и выберите Preferences.
  3. В окне настроек нажмите « Сбросить настройки при выходе ».
  4. Выйдите из Photoshop и перезагрузите компьютер.

  5. Запустите Photoshop и попробуйте получить доступ к изображению, которое сообщало об ошибке, чтобы увидеть, если сброс настроек устранит ошибку.

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Ошибка Photoshop, а не файл png [техническое исправление]

I found the solution.

Today I got this very same problem. I tried to open a .png file I dowloaded from the internet in my PS to use as a reference. All I got was the «Not a PNG file» box.

Capture1.PNG

I’m using Win10, and the photo viewer shows the image with no problem. However, Photoshop didn’t let me to open it.

davescm​ had a good hunch on what was going on:

Hi

Open the file with a text editor/hex editor and see what the first characters say. Those first characters show the file type.

For png they will be ‰PNG , for jpeg  ÿØÿá

I opened it in notepad, and fairly enough the start of the file read ÿØÿá meaning it was a .jpg file. So the extension was wrong.

I went to the file explorer, and turned on the file name extensions:

Capture2.PNG

Now I can see the incorrect .png in the end

Capture3.PNG

and I just changed it into .jpg instead.

Capture4.PNG

Clicked Yes and tadah! Now it works!

Capture5.PNG

Hopefully this will help someone having the same issue!

Photoshop is one of the most important tools for content creators worldwide and works flawlessly most of the time. However, a lot of people have been getting the Not a PNG file Photoshop error and due to this, they are unable to load certain media into their Photoshop workspace. In this article, we have dedicated ourselves to fixing this issue and have compiled numerous solutions in order to do so.

Not a PNG File Photoshop

Not a PNG File Photoshop

We have also compiled a list of reasons due to which this error occurs in the first place so make sure to go through the whole article to develop a better understanding of this issue. Also, carefully follow all the solutions in the given order until your issue has been resolved.

What Causes the “Adobe Photoshop Not a PNG File” Error?

After going through some solutions, we concluded that the following are some of the most important triggers due to which this error occurs in the first place.

  • Outdated Software: Sometimes, the Photoshop version that you are using might have been outdated due to which you are running into the “Not a PNG File Photoshop” Error. Therefore, we recommend that you follow the first fix below and update your Adobe Photoshop software to the latest available version.
  • File Type: It is possible that the “.png” file that you are trying to load into Photoshop has been incorrectly classified as a “.jpg” file by writing a certain portion into its information due to which this error message is being triggered. This can be fixed by making certain amendments to it inside the notepad as indicated in the solution below.
  • Photoshop Preferences: The “Not a PNG File Photoshop” Error is sometimes triggered if the Photoshop preferences aren’t deleted when you last closed the software and have been loaded into this new session gain. Therefore, we recommend that you try and delete the Photoshop preferences and then check to see if this issue still occurs.
  • Use of Graphics Processor: In certain cases, the Graphics Processor or the GPU installed on your computer might be used by the Adobe Photoshop application to enhance certain features and speed. However, this can sometimes trigger the “Not a PNG File” error and prevent the file from being loaded into the interface.
  • Incorrect Compression: It is also possible that the Image compression hasn’t been properly completed on the file due to which Photoshop is facing issues while loading it into its interface. In order to fix this, you can redo the compression onto the image using your browser and then save it from there which should fix the compression issue and successfully load it into your Adobe Photoshop interface.

Now that you have learned about the reasons behind this issue, we can finally move on towards fixing the Not a PNG File error.

Before You Start:

If you’ve encountered this issue on Macbook then before proceeding towards the fixes indexed beneath, try to open the suspect file in “Preview.app” and afterward select “File -> Save” and the correct extension will be applied to the image automatically. If doing this didn’t fix the issue for you then check whether you’re running the latest version of macOS because numerous people reported that an old version of macOS on their respective machines triggered this problem.

Solution 1: Update Photoshop

  1. In order to update Photoshop, launch the “Creative Cloud App” from the taskbar.
  2. Then select the “Updates” icon from the left panel and find Photoshop in the “All Apps” tab.
  3. Click on the “Update” option in the blue box next to the Photoshop icon. The program will get downloaded and updates would be automatically installed for Photoshop.
    Update Photoshop to fix not a png file photoshop error
    Updating Photoshop
  4. After updating, launch Photoshop now to see if the photoshop not a png file issue gets resolved.

Solution 2: Change File Type

  1. Right-click on the image showing the “Not a .png File” error and select “Open With Notepad” from the context menu.
  2. Navigate to the first character or word in notepad and carefully observe it. If it says ÿØÿá then you need to alter the file extension otherwise, you can skip this method.
    Observing Characters
    Observe Characters
  3. Close notepad, launch the File Explorer and then checkmark the box associated with “File Name Extensions”.
  4. Now right-click on the faulty image and select “Rename” from the context menu.
  5. Finally, change the image name and extension from jpg to .png and try opening in Photoshop again to check if the issue is settled now.

Solution 3: Make Alteration In The File Type

  1. Right-click on the image showing the “Not a .png File” error and select “Open with->Paint” from the context menu.
  2. Next click on the “File” option at the top left corner of the screen and select the “Save as” button.
  3. In the “Save as” window, click on the “Save as Type” option from the dropdown menu and then select “.PNG(*.png)”. Afterward, press the Enter key or choose the “Save” option.
    Save Image as PNG
    Saving Image as PNG
  4. Try opening the edited image in Photoshop and see if the adobe photoshop not a png file problem is resolved now.

Solution 4: Disable Use of Graphic Processor

  1. Open Photoshop, click on the “Edit” option, and select “Preferences”.
    Choose Preferences
    Clicking on Preferences
  2. After that, click on the “General” tab and afterward choose the “Performance” option from the left menu panel and uncheck the box associated with “Use Graphic Processor”.
    Uncheck Graphic Processor
    Uncheck Graphic processor Box
  3. Save the changes made, restart Photoshop, and reload the image in Photoshop again to check whether not a png file photoshop 2018 issue gets resolved.

Solution 5: Reset Photoshop Preferences

  1. Launch Photoshop, click on the “Edit” option and select “Preferences”.
    Choose Preferences
    Clicking on Preferences
  2. Then click on the “General” tab from the left menu panel, select the “Reset Preferences On Quit” button and close Photoshop.
    Resetting Preferences
    Reset Preferences On Quit
  3. Restart your PC and reload the image in Photoshop now.

Solution 6: Reinstall Photoshop

  1. Press “Window + R” keys simultaneously from your keyboard to open the Run Prompt. Type the “appwiz.cpl” command in the Run Prompt and hit the Enter key.
    Typing "appwiz.cpl"
    Typing “appwiz.cpl”
  2. Locate “Photoshop” from the list of installed programs, then right-click on it and select “Uninstall” from the context menu.
    Uninstall Photoshop
    Uninstalling Photoshop
  3. Wait while Window uninstalls the program for you and then proceed to the installation process again.
  4. Launch the “Creative Cloud” desktop application or web app and sign in to your account. Make sure you enter the correct credentials.
  5. Next click on the “Search” icon, type “Photoshop” and select the “Download” option next to the Photoshop icon to start the downloading process.
  6. Once the download is complete, click on the downloaded file and follow the on-screen instructions for a successful installation.

Solution 7: Utilize a Third Party Software

You can use a third-party application to open any sort of image. First of all, download the “Irfanview” application through this link. Then launch the application and open the image in the application. The program will automatically ask you to change the extension to the correct one. Save the edited image and now try opening it in Photoshop once again.

Solution 8: Save Image via Browser

  1. Open your browser and drag the faulty image to the browser. Wait for a while until the browser opens up the file for you.
  2. Right-click on the image and select “Save as” from the context menu.
  3. Click on the dropdown next to “Save Image as” and then select “PNG”.
  4. Rename your image, press the “Save” button and proceed to Photoshop and try opening this new file there to rectify adobe photoshop not a png file issue.

Solution 9: Rotate and Resave the Image

  1. Open the faulty image and zoom in by clicking on the magnifying icon at the top.
  2. Rotate the image by pressing “Ctrl + R” keys simultaneously from the keyboard, then proceed to the next image and close the photo viewer.
  3. Now reopen the same image and rotate it back to its original orientation.
  4. Try using this image again in Photoshop and check whether not a png file photoshop error gets resolved.

Solution 10: Save Image in PSD Format

  1. If you are sure that your image file is not corrupted, then try opening it on another PC.
  2. Attach a flash drive to your computer and copy the same file into another PC.
  3. Now open the image file on this computer and save it on the flash drive as a “.psd” file.
  4. Remove the flash drive from this PC, reattach it to your original computer, copy the file to desktop and reopen it again in Photoshop.

Solution 11: Tweak the App Settings

  1. Launch the Photoshop application and click on the “File” option at the top left corner of the screen. Then select “Open” from the menu.
    Choose Open Option
    Clicking on Open Option
  2. After that, select your image file and click on the dropdown at the bottom right corner of the “Open” window.
  3. Select “All Files” from the dropdown menu and click on the “Open” button and the image should now open up normally.

Workaround:

Even after following all of the above steps you aren’t able to rectify photoshop not a png file issue then you should download the “Paint.Net” by clicking here and install it by following the on-screen instructions. After the successful installation of the firmware open the image in Paint.Net and click on the “Save As” option to save it as a new file. After saving that image, open photoshop and try to open the new file with Photoshop.

Proper implementation of the aforementioned solutions will take you through the resolution of this error but if the issue still persists you can Contact Us here for further assistance.

Photo of Alan Adams

Alan is a hardcore tech enthusiast that lives and breathes tech. When he is not indulged in playing the latest video games, he helps users with technical problems that they might run into. Alan is a Computer Science Graduate with a Masters in Data Science.

Do you see a not a PNG file error on Adobe Photoshop?

Adobe Photoshop is the industry standard when it comes to creative and professional tools for photo editing and graphics design. It’s the most used software by professionals and offers a wide variety of tools that can be useful even for the most basic users. 

Photoshop also has support for a handful of file types, allowing for maximum compatibility and versatility. 

Unfortunately, Photoshop still has some limitations and could suffer from occasional errors. 

One problem that you might face while opening images on Photoshop is the ‘not a PNG file’ error. 

This error message obviously occurs while opening a PNG format image. Usually, this problem is caused by corrupted or broken files. On the other hand, it can also be due to outdated software. 

Some users also suggest that this issue occurs when someone just renamed a photo to PNG and did not convert it first. 

To help you out, we’ve decided to make a guide for fixing the ‘not a PNG file’ error on Adobe Photoshop. 

1. Restart Your Computer. 

Restarting your computer is a common fix for most issues on any software. While it might look simple, it actually allows your device to reload your system resources and eliminate temporary errors. 

For Windows users, see the steps below to restart your computer: 

  1. On your keyboard, hit the Windows key to open the Start Menu.
  2. Next, click on the Power Options tab. 
  3. Finally, choose Restart

Restart your PC


If you’re using a Mac, follow the guide below: 

  1. Access the Apple Menu on your Mac
  2. Now, select the Restart option. 
  3. Finally, click on Restart to confirm your action. 
not a PNG file error on Adobe Photoshop

Once done, go back to Photoshop and try accessing the PNG file. 

2. Change the File Extension. 

It’s common for users to manually change file extensions of images to run them on specific software. However, changing the file extension of an image can cause it to corrupt. Due to this, it is recommended to convert an image instead of just changing the file extension. 

If you can’t open a PNG file on Photoshop, try changing the file extension to JPG. 

There’s a chance that the PNG file you’re trying to access is originally a JPG file, and someone just changed its extension. 

3. Disable Use of Graphics Processor on Photoshop. 

For some users, they were able to fix the ‘not a PNG file’ error on Adobe Photoshop by disabling the ‘use of graphics processor’ option on Photoshop. 

Follow the steps below to disable the feature on your end: 

  1. First, launch Adobe Photoshop on your computer. 
  2. After that, click on the Edit tab and choose Preferences
  3. Lastly, access the Performance tab and untick the ‘Use Graphics Process’ option under Graphics Processor Settings
not a PNG file error on Adobe Photoshop

Once done, try opening the PNG file again to check if the problem is solved. 

4. Reset Your Preferences. 

Another way to fix the ‘not a PNG file’ error on Adobe Photoshop is by resetting Photoshop’s preferences. You might have played around with your configurations and changed some settings that caused the error. 

To fix this, see the steps below to reset your preferences: 

  1. On Adobe Photoshop, click on the Edit tab. 
  2. After that, choose Preferences
  3. Finally, go to General and click on Reset Preferences on Quit
not a PNG file error on Adobe Photoshop

Go back to your project afterward to check if the problem is solved. 

5. Reinstall Adobe Photoshop. 

At this point, the last thing you can do is reinstall Adobe Photoshop. This should roll back all the  changes on Photoshop and ensure that there are no corrupted installation files on your computer.

Here’s how you can uninstall Photoshop on Windows: 

  1. First, open the Control Panel on your PC
  2. After that, click on Uninstall a Program
  3. Lastly, right-click on Photoshop and choose Uninstall
not a PNG file error on Adobe Photoshop

For Mac users, access the Finder, go to Applications, and drag Adobe Photoshop to the Trash to delete it. 

Once done, go to Adobe’s website and download the latest installer from there. 

That ends our guide for fixing the ‘not a PNG file’ error on Adobe Photoshop. For your questions and other concerns, please leave a comment below, and we’ll do our best to help. 

If this guide helped you, please share it. 🙂

  • John Sixto

    John is a staff writer at Saint and comes from a SAP ABAP development background. He has a Bachelors in IT and has been writing since 2018, with over 500 posts published. He loves to build PCs and has a deep curiosity in understanding how different components and configurations work. John spends hundreds of hours at a time, researching and testing the software and apps, before he proceeds to write about it. LinkedIn
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