Ошибка e02 джакузи lay z spa

КОДЫ ОШИБОК

Состояния

Датчики расхода воды работают

без нажатия кнопки фильтрации

или подогрева.

После запуска или в процессе

фильтрации и (или) подогрева

датчики расхода воды не

обнаруживают потока воды.

Термометр насоса показывает

температуру воды ниже

4 °C (40°F).

Термометр насоса показывает

температуру воды выше

50 °C (122 °F).

Неполадки соединений

термометра насоса.

Неисправность ручного сброса

теплового выключателя

Протечка воды

внутри насоса.

Неисправность соединения

заземления.

Причины

1. Флажки датчиков расхода воды не вернулись в

правильное положение.

2. Датчики расхода воды сломаны.

1. Вы забыли снять два колпачка-заглушки внутри

бассейна.

2. Картриджи фильтров загрязнены.

3. Запустите систему фильтрации или подогрева и

поставьте руку перед выпускной трубой внутри

бассейна, чтобы проверить, вытекает ли вода.

a. Если вода не вытекает, это означает, что

водяной насос сломан.

б. Если вода вытекает, но появляется аварийный

сигнал

, это означает, что сломаны

датчики подачи воды.

4. Блокирование фильтра.

5. Согнутые трубки или слабый поток воды через

пластиковые трубки чаши

6. Заблокированы сетки для улавливания

засорений: сетки для улавливания засорений

могут блокироваться при высокой жесткости

воды за счет скопления на них известковых

отложений.

7. Пришедшие в негодность шайбы

Шайбы соединений спа-бассейна могут прийти в

негодность или износиться.

1. Температура воды ниже 4 °C (40 °F).

2. Если температура воды выше 7 °C (44,6 °F), то

термометр насоса поврежден.

1. Температура воды выше 50 °C (122 °F).

2. Если температура воды ниже 45 °C (113 °F), то

термометр насоса поврежден.

1. Соединители термометра насоса не функционируют

надлежащим образом.

2. Термометр насоса сломан.

Сработал ручной сброс теплового

выключателя.

Система обнаружила протечку воды

внутри насоса.

1. Проблемы с заземлением в вашем доме.

2. Какая-то неисправность насоса.

Способы устранения

1. Осторожно извлеките штепсельную вилку из розетки, ударьте по насосу

сбоку, но не сильно, и снова вставьте вилку в розетку.

2. Для получения помощи посетите раздел поддержки на нашем веб-сайте

www.bestwaycorp.com

1. Перед подогревом снимите два колпачка-заглушки; см. раздел «Сборка» в

руководстве пользователя.

2. Извлеките фильтрующий блок из бассейна и нажмите кнопку фильтрации

или подогрева. При отсутствии аварийных сигналов почистите или

замените картриджи фильтра и снова установите на место фильтрующий

блок.

3. Для получения помощи посетите раздел поддержки на нашем веб-сайте

www.bestwaycorp.com

4. Очистите фильтр и проверьте его на предмет повреждений. Замените или

установите старый на место, сообразно обстоятельствам. Для получения

помощи посетите раздел поддержки на нашем веб-сайте

www.bestwaycorp.com

5. Проверьте соединения спа-бассейна, чтобы выявить, не согнуты ли

трубки. Для получения помощи посетите раздел поддержки на нашем

веб-сайте www.bestwaycorp.com

6. Опорожните спа-бассейн и вставьте садовый шланг в трубки, чтобы

вымыть засорения. Чтобы убедиться, что все засорения вымыты,

выполните эту операцию как снаружи, так и изнутри спа-бассейна.

Въевшиеся засорения удалите с помощью зубной щетки. Для получения

помощи посетите раздел поддержки на нашем веб-сайте

www.bestwaycorp.com

7. Проверьте шайбы внутри соединений на предмет повреждений.

Раскрутите соединения и снимите шайбы для осмотра. Для получения

помощи посетите раздел поддержки на нашем веб-сайте

www.bestwaycorp.com

1. Бассейн не рассчитан на работу при температуре воды ниже 4 °C (40 °F).

Отсоедините насос от сети питания и перезапустите его, когда температура воды

достигнет 6 °C (43 °F).

2. Для получения помощи посетите раздел поддержки на нашем веб-сайте

www.bestwaycorp.com

1. Бассейн не рассчитан на работу при температуре воды выше 40 ºC (104 °F).

Отсоедините насос от сети питания и перезапустите его, когда температура воды будет 38

ºC (100 °F) или ниже.

ВАЖНО! Перед перезапуском насоса нажмите кнопку сброса насоса.

2. Для получения помощи посетите раздел поддержки на нашем веб-сайте

www.bestwaycorp.com

Для получения помощи посетите раздел поддержки на нашем веб-сайте

www.bestwaycorp.com

1. Отсоедините насос от сети питания и нажмите его кнопку сброса; затем снова

подсоедините насос к сети.

2. Если аварийный сигнал не выключится, обратитесь к разделу «КНОПКА

СБРОСА» в руководстве пользователя.

3. Для получения помощи посетите раздел поддержки на нашем веб-сайте

www.bestwaycorp.com

Для получения помощи посетите раздел поддержки на нашем веб-сайте

www.bestwaycorp.com

Для получения помощи посетите раздел поддержки на нашем веб-сайте

www.bestwaycorp.com

261

Источник

The store will not work correctly in the case when cookies are disabled.

Get support and advice for your Lay-Z-Spa AirJet or HydroJet pump Is there an E02 error code displaying on your Lay-Z-Spa AirJet or HydroJet pump? Check out this step-by-step troubleshooting guide we recommend. This guide will help you identify the cause and solution to solve this error code. Then if you still need assistance, this guide will direct you to our Customer Care team who are here to support you with any issues and get you back to enjoying your Lay-Z-Spa in no time.

Is there an E02 error code displaying on your Lay-Z-Spa pump? This means your Lay-Z-Spa pump is experiencing a water flow issue.

We recommend following these troubleshooting steps to get back in your Lay-Z-Spa in no time.

Step 1 — Do your filter cartridges need to be changed/ cleaned?

Please follow these steps:

  1. Remove the filter cartridge from the filter housing.
  2. To clean the filter cartridge use luke warm water, run the filter cartridge under the water until the water runs clear. Do not use any detergent, washing up liquid or other chemicals. If the filter cartridges are still dirty or starting to disintegrate, change the cartridge for a new one. The filter cartridge must be completely dry before you use this.

If the following steps do not fix the error please move onto step 2.

Step 2 — Are the debris screens blocked?

During the use of the Lay-Z-Spa, the debris screens are used to catch any debris during the filtration system. If the spa is being used in a hard water area, there may be a build up of calcium.

Please follow these steps to resolve this: 

  1. Remove the spa pump from the liner, with the stopper caps placed on the inside. Please remove the filter housing first.
  2. Empty the spa fully of water.
  3. Remove the stopper caps and place a hose on the inside of the spa, up against the debris screen.
  4. Complete this for 5 minutes on each debris screen.
  5. Use a toothbrush to remove any stubborn debris still lodged.
  6. If there is an issue with the calcium build up, we would advise to using ClearWater 1L Scale and Stain Remover to help reduce this and clear the build up.

If after these steps you are still experiencing the E02 error please move onto step 3.

Step 3 — Check if the water level is correct:

The water flow sensors will not detect the water properly if the water is below the minimum line on the spa liner. To resolve this top your Lay-Z-Spa up with water so the water level is between the minimum and maximum lines.

Please do not fill the spa from a kettle which has been boiled. This may result in your spa liner becoming distorted.

If the following steps do not fix the error please move onto step 4.

Step 4 — Is there a water flow?

This may be due to leaving the stopper caps on the spa liner when operating the pump.

Please follow these steps to resolve this: 

  1. Remove the stopper caps
  2. Turn the pump off and on at the power supply
  3. Press the reset button

If after these steps you are still experiencing the E02 error please move onto step 5.

Step 5 — Are water flow sensors working?

Another cause of this error code is a debris build up within the pump. To resolve this please follow the backwash procedure steps here:

  1. Turn the pump off using the On/Off power button on the pump display. Remove the plug from the socket.
  2. Remove the pump from the spa liner by placing the stopper caps over the debris screens on the liner.
  3. Unscrew the 3 couplings A, B and C.
  4. Using a hosepipe, flush water in through the pumps B pipe which should then come out the C.
  5. Complete this for about, 2 to 3 minutes.
  6. Once this has been completed, switch the water flow from in through the C and out through the B.
  7. Once you have completed this for roughly 2 to 3 minutes, re-attach the pump to the liner.

You can also view our backwash tutorial video here:

If the following steps do not fix the error please move onto step 6.

Step 6 — Check if the washers are perished or damaged:

During the use of the spa, the washers within the spa couplings may become perished or worn. These are within each of the coupling, A (largest), B and C. To check this please follow these steps:

  1. Remove the spa pump from the liner, with the stopper caps placed on the inside.
  2. Check the couplings in the 3 pump connections.
  3. These couplings can be unscrewed using a small screw driver which will allow these washers to be checked. If these washers are perished or worn, please contact our Customer Care team here who will be able to provide further assistance.

If after these steps you are still experiencing the E02 error please move onto step 7.

Step 7 — Check the water flow through the filter housing:

During the use of the spa, the warmth of the water expands and contracts the filter housing plastic. If there is a small or invisible crack on the plastic housing, this can cause the E02 error code. However, there may be a blockage in this also which can cause this error code.

To resolve this please follow these steps:

  1. Turn the spa off
  2. Remove the complete filter housing off the inside of the liner
  3. Turn the spa back on, after completing the full reset on the pump and PRCD.
  4. Run the spa with the heating and filtration system.
  5. If the E02 error code disappears for 2 to 3 hours, the issue is caused by the filter housing black membrane being perished or twisted. This filter housing will need to be replaced if this is the case.

If the following steps do not fix the error please move onto step 8.

Step 8 — Check the water flow through pipes on the liner:

On AirJet models during the use of the spa, the warmth of the water can cause manipulation in the pipes of the liner. You may also find the spa liner pipes on initial purchase may be slightly bent due to packaging. These kinks and blockages can cause a restriction of the water flow through the liner. To solve this issue please follow these steps:

  1. Remove the spa pump from the liner, with the stopper caps placed on the inside.
  2. Check the pipes in the liner.
  3. If there is a small bend, kink or debris build up, attempt to manipulate these or clear with warm water. If you are unable to complete this, empty the spa water and air from the liner and use warm water to remove these.

If after these steps you are still experiencing the E02 error please move onto step 9.

Step 9 — Check filters & chemical levels:

Ensure the filters are cleaned after every use, especially if you are using your Lay-Z-Spa daily.

Check the chemical levels are correct – this should be checked daily.

If the steps provided above, do not resolve the issue please contact our Customer Care team below.


© 2021 Lay-Z-Spa. Company Registration No: 09476227. VAT No: GB 207409622

Источник

If you own a Lay-Z-Spa and have encountered the E02 error code on your pump display, it indicates a water flow problem. This error can be frustrating, but don’t worry! In this article, we will guide you through the troubleshooting process to help you fix the E02 error and get your Lay-Z-Spa up and running again. By following these steps, you’ll be able to identify and resolve the underlying issues causing the water flow problem, ensuring your spa operates smoothly and efficiently.

The E02 error code is specifically associated with Lay-Z-Spa pumps and points to a water flow issue. It is important to address this error promptly to prevent any further damage to your spa’s components.

Read: All the Misko’s Treasure locations in Legend of Zelda: Tears of the Kingdom

How to Fix Lazy Spa Error Code E02

The error may occur due to various reasons, such as a clogged filter, insufficient water level, blocked or damaged impeller, or a malfunctioning flow sensor. By troubleshooting the problem systematically, you can identify the root cause and apply the appropriate fix.

Step 1 – Filter Cartridges: Examine your filter cartridges for dirt and debris. If they are dirty or clogged, clean or replace them according to the manufacturer’s instructions. Clean filters ensure proper water flow and prevent the E02 error.

Step 2 – Debris Screens: Inspect the debris screens located in the filter housing for blockages. Remove any debris or obstructions that may be restricting water flow.

Step 3 – Water Level: Verify that the water level in the spa is within the recommended range. Adjust the water level if necessary to ensure proper water circulation.

Step 4 – Water Flow: Observe if there is adequate water flow in the spa when the pump is running. Insufficient or no water flow can trigger the E02 error. Check for any blockages or restrictions in the plumbing system.

Step 5 – Water Flow Sensors: Check the functionality of the water flow sensors. Clean them carefully and ensure they are not damaged. Faulty sensors may need to be replaced to resolve the E02 error.

Step 6 – Washers: Inspect the washers in the filter housing and plumbing connections. If they are perished or damaged, replace them to prevent leaks that can affect water flow.

Step 7 – Filter Housing: Examine the water flow through the filter housing. Ensure there are no obstructions or blockages that could impede water circulation. Clean the housing if necessary.

Step 8 – Pipes on the Liner: Check the water flow through the pipes on the inside of the spa liner. Look for any kinks, blockages, or restrictions that may be hindering water flow. Straighten out kinks and clear any blockages.

Step 9 – Filters & Chemical Levels: Confirm that your filters are properly installed and that the chemical levels in the spa are balanced. Improper chemical balance can affect water flow and trigger error codes. Follow the manufacturer’s guidelines for maintaining appropriate chemical levels.

Regular maintenance and periodic checks will help ensure your Lay-Z-Spa operates smoothly, providing you with a relaxing and enjoyable spa experience.

Read: Where to find the Flame Gleeok in Legends of Zelda: Tears of the Kingdom 

Источник

There may be a number of reasons why your heater pump is displaying an error code. The following is a list of error codes, the reason behind them and how they can be solved.

Select Your Error Code:

E01 E02 E03 E04E05 E06 E07 E08 E09 E10 E11 E12 E13 GCF backwash

E01

← swipe →

Description Cause Solution
Sensor Error The water flow sensors’ flags didn’t come back into the correct position. Unplug the pump unit, lightly strike the side of it and then plug it back in.

If the unit does not respond, try rolling the pump unit on its side in order to shift the sensor placement.
Water Flow Error Electrical issue. Can occur when the spa is not plugged into a mains socket. May also be an issue with the RCD socket. Plug the pump unit directly into a mains socket and not into an extension lead.
Debris Build Up Issue with water flora sensors due to debris build up. Please follow the backwash procedure in the video here

E01 Error Code Troubleshooting download

E02

← swipe →

Description Cause Solution
Water Flow Error The stopper caps are still inside the spa. Remove the black stopper caps from the inside of the liner before heating, filtering or running the bubbles on the spa. If you are unsure how to remove them, please refer to the assembly section within the Lay-Z-Spa owners manual.
Filter cartridges are dirty Remove the filter cartridge from the filter housing and check it is clean. Please make sure the new filter is clean and dry before you install it.
Filter housing is restricting flow Remove the filter housing from the liner and check the black membrane inside. These should lie flat inside the housing. If they are ok, continue to run the spa without the filter cartridge attached and see if the error code persists.
Ensure that the debris screens are clear of debris.
Pipes within the liner are kinked or bent. Disconnect the pump and check the pipes inside the liner. You can manipulate these with warm water to return them to the correct shape.
Washers perished inside pump couplings Disconnect the pump from the liner. Check the condition of washers inside the couplings on the pump. We would suggest backwashing the pump to clear any debris. If the washers are perished you can purchase spares from the Lay-Z-Spa website here
Water flow sensors not working If the above troubleshooting has not resolved the problem, the water flow sensors may not be working. Please contact us for more help with this

E02 Error Code Troubleshooting download

E03

← swipe →

Description Cause Solution
Temperature too low The pump will only operate when the ambient temperature is above 4°C. We would suggest disconnecting the pump and moving it to a warmer place. You will need to do the thermal reset procedure before continuing use. The pump will only operate when the ambient temperature is above 4ºC.
The pump thermometer is broken. If your pump is displaying this message and the ambient temperature is above 4ºC. Please contact us for more help.

E03 Error Code Troubleshooting download

E04

← swipe →

Description Cause Solution
Temperature too high The pump unit has overheated. Place the stoppers caps inside the spa and disconnect the pump unit. Allow time for the pump unit to cool down before connecting again.
The water temperature is over 50ºC (122ºF). The Lay-Z-Spa is not designed to operate with water temperatures exceeding 40ºC (104ºF). Unplug the pump and plug it back in once the water temperature has reached 38ºC (100ºF) or lower. IMPORTANT: Before you restart the pump, press the reset button.
The thermostat needs resetting.
  • Watch the Thermal Reset Video
  • Turn the pump unit on at the mains.
  • Press the test button once and leave it bleeping (leave for 10 seconds).
  • Turn the pump unit off and unplug from the socket (leave for 10 seconds).
  • Plug the pump unit back in and turn it back on.
  • Press the thermal reset button for 10 seconds using a pencil or screwdriver (see Owner’s Manual for location)
  • Once done, press the heater button. Your pump should now be working.

E04 Error Code Troubleshooting download

E05

← swipe →

Description Cause Solution
Temperature too high The thermostat is broken. If the troubleshooting has been completed without success, please contact us for more help with this
Pump needs to be reset.
  • Watch the Thermal Reset Video
  • Turn the pump unit on at the mains.
  • Press the test button once and leave it bleeping (leave for 10 seconds).
  • Turn the pump unit off and unplug from the socket (leave for 10 seconds).
  • Plug the pump unit back in and turn it back on.
  • Press the thermal reset button using a pencil or screwdriver (see Owner’s Manual for location).
  • Once done, press the heater button. Your pump should now be working.
Pump unit needs to be cleaned Try the back wash procedure.
Not enough power to the pump. Ensure the pump unit is plugged into a mains socket and not an extension lead.

E05 Error Code Troubleshooting download

E06

← swipe →

Description Cause Solution
Electrical Fault The power port has experienced a temporary current variation. Unplug the pump and hen plug it back in. Please ensure the pump unit is plugged into a mains socket and not an extension lead.

E06 Error Code Troubleshooting download

E07

← swipe →

Description Cause Solution
Electrical Fault The pump has read an electrical error. Try the reset procedure detailed in the troubleshooting document. If the troubleshooting has been completed without success, please contact us for more help.

E07 Error Code Troubleshooting download

E08

← swipe →

Description Cause Solution
The thermostat needs resetting.
  • Watch the Thermal Reset Video
  • Turn the pump unit on at the mains.
  • Press the test button once and leave it bleeping (leave for 10 seconds).
  • Turn the pump unit off and unplug from the socket (leave for 10 seconds).
  • Plug the pump unit back in and turn it back on.
  • Press the thermal reset button using a pencil or screwdriver (see Owner’s Manual for location).
  • Once done, press the heater button. The pump should now be working.

E08 Error Code Troubleshooting download

E09

← swipe →

Description Cause Solution
Fuse Failure. Internal fuse failure or has become disconnected within the pump.
  • Turn the spa completely off.
  • Turn the power off at the socket.
  • Remove the plug from the socket for the pump.
  • Press the following buttons on the PRCD – Reset –> Test –> Reset.
  • Turn the pump back on, using the On/Off button on the display.
  • Please ensure you hold your finger down for at least 10 seconds.
  • If the troubleshooting has been completed without success, please contact us for more help.

E09 Error Code Troubleshooting download

E10

← swipe →

Description Cause Solution
High salt alarm. Alarm where too much salt has been added to the spa or a large amount of water has evaporated.
  • Do not use the spa or place any further Pure Spa Salt for 24 to 48 hours to ensure the levels reduce. Unplug the spa pump, remove from the liner and drain 20% of the water from the spa. Refill this with fresh water.
  • Start the Salt Chlorinator System.

E10-E11 Error Code Troubleshooting download

E11

← swipe →

Description Cause Solution
Low salt alarm. Alarm for low salt levels within the spa. This means the spa requires further salt to be added.
  • Unplug the spa pump from the electricity, wait 10 seconds then plug the spa back in.
  • Reset the spa as first use using the reset button.
  • Once reset, turn on the Hydro Jet system.
  • Gradually add and dissolve 0.5kg (500g) of Pure Spa Salt at a time.
  • Start the Salt Chlorinator System.
  • Allow the spa pump to run on either the 5 hour or 8 hour setting.
  • If the E11 error code is visible again, place a further 0.5kg (500g) of Pure Spa Salt in the spa.

E10-E11 Error Code Troubleshooting download

E12

← swipe →

Description Cause Solution
Water Leakage. Error code for an issue with water leaking within the body of the pump.
  • Check the couplings on the pump connections to ensure there is no water leaking from these.
  • Also ensure the washers within these are flat.
  • These can be checked using a screwdriver and simply unscrewing the coupling.
  • If these are dry and tight, please contact Bestway Aftersales as there may be a leak within the pump.
  • Please do not attempt to reset or use the pump whilst the E12 error code is visible.

E12-E13 Error Code Troubleshooting download

E13

← swipe →

Description Cause Solution
Signal within the pump. Error code for issue where the electrical signal within the pump body between the control panel and power board has become disconnected.
  • This error code can become visible on 2017 model pumps and newer.
  • The date of the spa pump can be located on the silver sticker on the pump body itself (S/N Number) or engraved within the handles.
  • If this error code does become visible, please contact your Bestway Warranty Department as the pump will need to be either replaced or repaired.
  • As this is an issue with the signal between two components within the body, please do not attempt to repair or open the pump.

E12-E13 Error Code Troubleshooting download

GCF

← swipe →

Description Cause Solution
Not grounded/earthed correctly An issue with your power supply Remove any extension leads, we do not recommend the pump is run on one of these. Also try the pump in an alternative socket. If the issue persists, please contact us for further advice.

Backwash Procedure

Attach the stopper caps to the inside of the liner and then remove the Lay-Z-Spa pump unit from the liner (you can do this by unscrewing the 3 couplings ‘A, B and C’).

Using a hosepipe, flush water backwards through the pump. Water should go through pipe ‘B’ and come out of pipe ‘C’.

After a few minutes, flush the water in the opposite direction for about 2 minutes (through pipe ‘C’ and out of pipe ‘B’).

If you have a Hydro Jet Lay-Z-Spa, unfortunately, the backwash procedure will be a little tricky. These are not constructed like the other models of the Lay-Z-Spa. please contact us

Источник

There may be a number of reasons why your heater pump is displaying an error code. The following is a list of error codes, the reason behind them and how they can be solved.

Select Your Error Code:
E01 E02 E03 E04 E05
E06 E07 E08 E09 E10
E011 E12 E13 GCF BACKWASH

EO1

Description Cause Solution
Sensor Error The water flow sensors’ flags didn’t come back into the correct position. Unplug the pump unit, lightly strike the side of it and then plug it back in.
Water Flow Error Electrical issue. Can occur when the spa is not plugged into a mains socket. May also be an issue with the RCD socket. Plug the pump unit directly into a mains socket and not into an extension lead.

E02

Description Cause Solution
Water Flow Error The stopper caps are still inside the spa. Remove the stopper caps before heating your Lay-Z-Spa. If you’re unsure how to remove them, refer to the assembly section within the Lay Z Spa Owner’s Manual.
Water Flow Error Filter cartridges are dirty Remove the filter cartridges from the pump and press the filter or heat button. If no alarm appears, you will need to clean or replace the filter cartridges.
Water Flow Error Filter housing is restricting flow Remove the filter cartridges from the pump and press the filter or heat button. If no alarm appears, you will need to clean or replace the filter cartridges.
Water Flow Error Debris screens are blocked. Ensure that the debris screens are clear of debris.
  Pipes within the liner are kinked or bent. Using your hands, check the condition of the pipes within the liner.
Water Flow Error Water flow sensors not working If the above troubleshooting has not resolved the problem, the water flow sensors may not be working. Please contact us for more help with this

E02 Error Code Troubleshooting download

E03

Description Cause Solution
Temperature too low Normally caused when the Lay Z Spa pump has been used in temperatures below 4ºC. The pump will only operate when the ambient temperature is above 4ºC.
Temperature too low The pump thermometer is broken. If your pump is displaying this message and the ambient temperature is above 4ºC. Please contact us for more help.

E03 Error Code Troubleshooting download

E04

Description Cause Solution
Temperature too high The pump unit has overheated. Place the stopper caps inside the spa, disconnect the pump unit, and bring the pump unit inside to cool down.
Temperature too high The water temperature is over 50ºC (122ºF). The Lay-Z-Spa is not designed to operate with water temperatures exceeding 40ºC (104ºF). Unplug the pump and plug it back in once the water temperature has reached 38ºC (100ºF) or lower. IMPORTANT: Before you restart the pump, press the reset button.
Temperature too high The thermostat needs resetting.
  • Watch the Thermal Reset Video
  • Turn the pump unit on at the mains.
  • Press the test button once and leave it bleeping (leave for 10 seconds).
  • Turn the pump unit off and unplug from the socket (leave for 10 seconds).
  • Plug the pump unit back in and turn it back on.
  • Press the thermal reset button for 10 seconds using a pencil or screwdriver (see Owner’s Manual for location)
  • Once done, press the heater button. Your pump should now be working.

E04 Error Code Troubleshooting download

E05

Description Cause Solution
Temperature too high The thermostat is broken. If the troubleshooting has been completed without success, please contact us for more help with this
  Pump needs to be reset.
  • Watch the Thermal Reset Video
  • Turn the pump unit on at the mains.
  • Press the test button once and leave it bleeping (leave for 10 seconds).
  • Turn the pump unit off and unplug from the socket (leave for 10 seconds).
  • Plug the pump unit back in and turn it back on.
  • Press the thermal reset button using a pencil or screwdriver (see Owner’s Manual for location).
  • Once done, press the heater button. Your pump should now be working.
  Pump unit needs to be cleaned Try the back wash procedure.
  Not enough power to the pump. Ensure the pump unit is plugged into a mains socket and not an extension lead.
  Pump may be faulty. If the troubleshooting has been completed without success, please contact us for more help with this

E05 Error Code Troubleshooting download

E06

Description Cause Solution
  The power port has experienced a temporary current variation. Unplug the pump and then plug the pump back in.
  Pump may be faulty. If the troubleshooting has been completed without success, please contact us for more help with this

E06 Error Code Troubleshooting download

E07

Description Cause Solution
  Please contact us regarding this problem. If the troubleshooting has been completed without success, please contact us for more help with this

E07 Error Code Troubleshooting download

E08

Description Cause Solution
  The thermostat needs resetting.
  • Watch the Thermal Reset Video
  • Turn the pump unit on at the mains.
  • Press the test button once and leave it bleeping (leave for 10 seconds).
  • Turn the pump unit off and unplug from the socket (leave for 10 seconds).
  • Plug the pump unit back in and turn it back on.
  • Press the thermal reset button using a pencil or screwdriver (see Owner’s Manual for location).
  • Once done, press the heater button. The pump should now be working.

E08 Error Code Troubleshooting download

E09

Description Cause Solution
Fuse Failure. Internal fuse failure or has become disconnected within the pump.
  • Turn the spa completely off.
  • Turn the power off at the socket.
  • Remove the plug from the socket for the pump.
  • Press the following buttons on the PRCD – Reset –> Test –> Reset.
  • Turn the pump back on, using the On/Off button on the display.
  • Please ensure you hold your finger down for at least 10 seconds.

E09 Error Code Troubleshooting download

E10

Description Cause Solution
High salt alarm. Alarm where too much salt has been added to the spa or a large amount of water has evaporated.
  • Do not use the spa or place any further Pure Spa Salt for 24 to 48 hours to ensure the levels reduce. Unplug the spa pump, remove from the liner and drain 20% of the water from the spa. Refill this with fresh water.
  • Start the Salt Chlorinator System.

E10-E11 Error Code Troubleshooting download

E11

Description Cause Solution
Low salt alarm. Alarm for low salt levels within the spa. This means the spa requires further salt to be added.
  • Unplug the spa pump from the electricity, wait 10 seconds then plug the spa back in.
  • Reset the spa as first use using the reset button.
  • Once reset, turn on the Hydro Jet system.
  • Gradually add and dissolve 0.5kg (500g) of Pure Spa Salt at a time.
  • Start the Salt Chlorinator System.
  • Allow the spa pump to run on either the 5 hour or 8 hour setting.
  • If the E11 error code is visible again, place a further 0.5kg (500g) of Pure Spa Salt in the spa.

E10-E11 Error Code Troubleshooting download

E12

Description Cause Solution
Water Leakage. Error code for an issue with water leaking within the body of the pump.
  • Check the couplings on the pump connections to ensure there is no water leaking from these.
  • Also ensure the washers within these are flat.
  • These can be checked using a screwdriver and simply unscrewing the coupling.
  • If these are dry and tight, please contact Bestway Aftersales as there may be a leak within the pump.
  • Please do not attempt to reset or use the pump whilst the E12 error code is visible.

E12-E13 Error Code Troubleshooting download

E13

Description Cause Solution
Signal within the pump. Error code for issue where the electrical signal within the pump body between the control panel and power board has become disconnected.
  • This error code can become visible on 2017 model pumps and newer.
  • The date of the spa pump can be located on the silver sticker on the pump body itself (S/N Number) or engraved within the handles.
  • If this error code does become visible, please contact your Bestway Warranty Department as the pump will need to be either replaced or repaired.
  • As this is an issue with the signal between two components within the body, please do not attempt to repair or open the pump.

E12-E13 Error Code Troubleshooting download

GCF

Description Cause Solution
Not grounded/earthed correctly. An issue with your extension lead or power supply. Remove extension lead or get a qualified electrician to check your socket & power supply. If this does not resolve the issue, please contact us.

Attach the stopper caps to the inside of the liner and then remove the Lay-Z-Spa pump unit from the liner (you can do this by unscrewing the 3 couplings ‘A, B and C’).

Using a hosepipe, flush water backwards through the pump. Water should go through pipe ‘B’ and come out of pipe ‘C’.

After a few minutes, flush the water in the opposite direction for about 2 minutes (through pipe ‘C’ and out of pipe ‘B’).

If you have a Hydro Jet Lay-Z-Spa, unfortunately, the backwash procedure will be a little tricky. These are not constructed like the other models of the Lay-Z-Spa. please contact us

Источник

Понравилась статья? Поделить с друзьями:
  • Ошибка e01 стиральная машина panasonic
  • Ошибка e02 беговая дорожка
  • Ошибка e01 стиральная машина kaiser
  • Ошибка e02 navien
  • Ошибка e01 стиральная машина haier