Ошибка c7002 kyocera

1. 10-03-2020

   #1

   

   
   Technician
   

   

   ---

   Rep Power

   11

   Kyocera ECOSYS P6230cdn/P6130cdn — Error 7002
   

   Hi Guys

   I hope you guys can help with this one.

   I have been having this error 7002 (toner motor C error..) on a few of the P6130/P6230 machines. When this happens, I noticed the following:

   — The cyan toner gets stuck in the machine and cannot be released using the blue lever on the side of the container and has to be forced out

   — The opening on the transfer belt where the cyan toner sits is completely full / clogged

   — The cyan developer unit is also clogged with toner

   I have tried replacing transfer and cyan developer with no luck. I am thinking about replacing that cyan toner motor on the left side of the machine?

   Our Company has been using generic toners for a while and we have about 20 of these machines and I have only seen this error occur on about 3 machines.

   N.B. I am an IT support engineer who took on printer repairs for our company, s0 I am by no means an expert

   Any help would be much appreciated.

   ---

2. 10-03-2020

   #2

   Re: Kyocera ECOSYS P6230cdn/P6130cdn — Error 7002
   

   Take my advice for what it’s worth to you. I feel you are going straight for plan b without taking care of plan a, the generic toners! Before you go swapping out motors or anything else you need to try OEM toners, after cleaning out all the generic toner in the printer. I know you are going to question, but why do all the others work fine but not this one, whenever you are experiencing an issue with cq, dusting, toner backing up, etc., you start at square one and work out from there. This is just my advice and I am sure many here will agree, research kyocera/copystar and generic toner issues if you are not fully convinced.
   One other thing you can do is mark your cyan motor and components to see if they are turning, if they are… please refer back to my first suggestion. If not, then replace the motor if you are inclined to do so.

   ---

3. 10-03-2020

   #3

   

   
   Technician
   

   

   ---

   Rep Power

   11

   Re: Kyocera ECOSYS P6230cdn/P6130cdn — Error 7002
   

   Originally Posted by copiertec
   

   Take my advice for what it’s worth to you. I feel you are going straight for plan b without taking care of plan a, the generic toners! Before you go swapping out motors or anything else you need to try OEM toners, after cleaning out all the generic toner in the printer. I know you are going to question, but why do all the others work fine but not this one, whenever you are experiencing an issue with cq, dusting, toner backing up, etc., you start at square one and work out from there. This is just my advice and I am sure many here will agree, research kyocera/copystar and generic toner issues if you are not fully convinced.
   One other thing you can do is mark your cyan motor and components to see if they are turning, if they are… please refer back to my first suggestion. If not, then replace the motor if you are inclined to do so.

   Thanks for the advice, I will try as you suggested.

   ---

4. 10-03-2020

   #4

   Re: Kyocera ECOSYS P6230cdn/P6130cdn — Error 7002
   

   Cost of your service contracts are based on using OEM toners.
   We never used non OEM toners in color machines.
   Only black and we had some problems even with them
   having to replace dev units.

   ---

5. 10-03-2020

   #5

   Re: Kyocera ECOSYS P6230cdn/P6130cdn — Error 7002
   

   Originally Posted by bsm2
   

   Cost of your service contracts are based on using OEM toners.
   We never used non OEM toners in color machines.
   Only black and we had some problems even with them
   having to replace dev units.

   We tried using generic toners on the Alfard 1 mono series years back and we were constantly going back for huge dusting issues and developing units not lasting, fuser rollers baked with toner (a few Kyocera updates as well), toner hopper errors constantly, blank lamps getting coated in toner dust and affecting CQ, etc. Once we made the switch to OEM toners it reduced the amount of service calls and most components made PM intervals, plus most surpass PM intervals now. So, in the long run our company has saved in many ways by providing only OEM toners.

   ---

6. 03-26-2021

   #6

   

   
   Trusted Tech
   

   50+ Posts

   

   ---

   Rep Power

   32

   Re: Kyocera ECOSYS P6230cdn/P6130cdn — Error 7002
   

   I’m just chiming in since I just had this exact scenario happen to me this week. Generic toners. I replaced 3 drums/dv units and everything went ok, but then as the development units fill up with toner, the machine codes out 7002, and now the cyan toner is stuck in the machine.
   I run to my office and get the only OEM toners we have, which are used ones.
   I pry the cyan toner out, but the new one (OEM) won’t go in. I remove right side cover and high voltage board on that side. The cyan toner gear system is clearly out of alignment so I put it back to normal and the cyan toner goes in ok. Machine prints about 30 pages ok so I leave. But the cyan toner runs out and the customer calls me back saying it is stuck again. This one is OEM.
   I’m trying to get a loaner ready and I will post more info if and when we figure out the ultimate fix for this thing.

   ---

7. 03-26-2021

   #7

   Re: Kyocera ECOSYS P6230cdn/P6130cdn — Error 7002
   

   Originally Posted by morgansterne
   

   I’m just chiming in since I just had this exact scenario happen to me this week. Generic toners. I replaced 3 drums/dv units and everything went ok, but then as the development units fill up with toner, the machine codes out 7002, and now the cyan toner is stuck in the machine.
   I run to my office and get the only OEM toners we have, which are used ones.
   I pry the cyan toner out, but the new one (OEM) won’t go in. I remove right side cover and high voltage board on that side. The cyan toner gear system is clearly out of alignment so I put it back to normal and the cyan toner goes in ok. Machine prints about 30 pages ok so I leave. But the cyan toner runs out and the customer calls me back saying it is stuck again. This one is OEM.
   I’m trying to get a loaner ready and I will post more info if and when we figure out the ultimate fix for this thing.

   The way I read this, the toner sensor is not reading the generic toner density properly, so as the generic toner gets fed into the developer it is not detected, so it adds more, … and more, … and more, … until the developing unit is packed solid and cannot agitate. The generic toner continues to back up through the paths in the transfer belt assembly, all the way back up to the toner cartridge itself.

   So you go back to the office and grab Genuine toner and install it. What about that developing unit crammed with generic toner that cannot agitate, or the toner paths through the transfer belt assembly crammed solid with generic toner? That generic toner is not going to evaporate. To get to a point where you have a usable machine You’ll need a lot of things:
   CMYK developing units
   CMYK Genuine Toner Cartridges
   Vacuum out the passages in the transfer belt so the genuine toner can get to the developing unit. Make sure the toner feed drive in the transfer belt assembly turns freely.
   Install developing units, install transfer belt assembly, install Genuine Toners.
   Perform color calibrations.

   And most importantly, keep the generic toner as far away as possible from the MFP.
   =^..^=

   If you’d like a serious answer to your request:
   1) demonstrate that you’ve read the manual
   2) demonstrate that you made some attempt to fix it.
   3) if you’re going to ask about jams include the jam code.
   4) if you’re going to ask about an error code include the error code.
   5) You are the person onsite. Only you can make observations.
   
   blackcat: Master Of The Obvious =^..^=

   ---

8. 03-26-2021

   #8

   Re: Kyocera ECOSYS P6230cdn/P6130cdn — Error 7002
   

   Originally Posted by copiertec
   

   Take my advice for what it’s worth to you. I feel you are going straight for plan b without taking care of plan a, the generic toners! Before you go swapping out motors or anything else you need to try OEM toners, after cleaning out all the generic toner in the printer. I know you are going to question, but why do all the others work fine but not this one, whenever you are experiencing an issue with cq, dusting, toner backing up, etc., you start at square one and work out from there. This is just my advice and I am sure many here will agree, research kyocera/copystar and generic toner issues if you are not fully convinced.
   One other thing you can do is mark your cyan motor and components to see if they are turning, if they are… please refer back to my first suggestion. If not, then replace the motor if you are inclined to do so.

   +1

   ---

9. 03-27-2021

   #9

   Re: Kyocera ECOSYS P6230cdn/P6130cdn — Error 7002
   

   Originally Posted by blackcat4866
   

   The way I read this, the toner sensor is not reading the generic toner density properly, so as the generic toner gets fed into the developer it is not detected, so it adds more, … and more, … and more, … until the developing unit is packed solid and cannot agitate. The generic toner continues to back up through the paths in the transfer belt assembly, all the way back up to the toner cartridge itself.

   So you go back to the office and grab Genuine toner and install it. What about that developing unit crammed with generic toner that cannot agitate, or the toner paths through the transfer belt assembly crammed solid with generic toner? That generic toner is not going to evaporate. To get to a point where you have a usable machine You’ll need a lot of things:
   CMYK developing units
   CMYK Genuine Toner Cartridges
   Vacuum out the passages in the transfer belt so the genuine toner can get to the developing unit. Make sure the toner feed drive in the transfer belt assembly turns freely.
   Install developing units, install transfer belt assembly, install Genuine Toners.
   Perform color calibrations.

   And most importantly, keep the generic toner as far away as possible from the MFP.
   =^..^=

   +2

   ---

10. 03-27-2021

    #10

    Re: Kyocera ECOSYS P6230cdn/P6130cdn — Error 7002
    

    Originally Posted by copiertec
    

    Take my advice for what it’s worth to you. I feel you are going straight for plan b without taking care of plan a, the generic toners! Before you go swapping out motors or anything else you need to try OEM toners, after cleaning out all the generic toner in the printer. I know you are going to question, but why do all the others work fine but not this one, whenever you are experiencing an issue with cq, dusting, toner backing up, etc., you start at square one and work out from there. This is just my advice and I am sure many here will agree, research kyocera/copystar and generic toner issues if you are not fully convinced.
    One other thing you can do is mark your cyan motor and components to see if they are turning, if they are… please refer back to my first suggestion. If not, then replace the motor if you are inclined to do so.

    +1

    You have been ‘lucky’ with your other models on crap toner.

    ---

Tags for this Thread

• Code: C0030
• Description: FAX PWB system error
• Causes: The FAX processing cannot be continued due to the firmware error.
• Remedy: 1 Reinstalling the firmware The firmware is faulty. Reinstall the firmware.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • FAX PWB — Main/engine PWB
  3 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB.
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C0070
• Description: FAX PWB incompatible detection error
• Causes: Abnormal detection of FAX control PWB incompatibility in the initial communication with the FAX control PWB, any normal communication command is not transmitted.
• Remedy: 1 Checking the FAX PWB The incompatible FAX PWB is installed. Install the FAX PWB for the applicable model.
  2 Reinstalling the firmware The firmware is faulty. Reinstall the firmware.

• Code: C0100
• Description: Backup memory device error
• Causes: The abnormal status is output from the flash memory.
• Remedy: 1 Resetting the main power The EEPROM does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Reinstalling the EEPROM The EEPROM is not properly attached. Reattach the EEPROM on the main/engine PWB.
  3 Replacing the EEPROM The EEPROM is faulty. Replace the EEPROM on the main/engine PWB and execute U004 when C0180 appears
  4 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: C0120
• Description: MAC address data error
• Causes: MAC address data was incorrect data.
• Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Main/engine PWB replacement The MAC address is incorrect. Replace the main/engine PWB when the MAC address is not indicated on the network status page.

• Code: C0130
• Description: Backup memory reading/writing error
• Causes: The reading or writing into the flash memory is unavailable.
• Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: C0140
• Description: Backup memory data error
• Causes: The data read from the flash memory is judged as abnormal at the startup.
• Remedy: 1 Resetting the main power The flash memory does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Executing U021 The flash memory does not operate properly. Execute U021.
  3 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: C0150
• Description: EEPROM writing / reading error
• Causes: 1. No response from the device is detected for 5ms or more 5 times continuously when reading / writing the data. 2. The reading data of 2 points mismatches 8 times continuously. 3. The reading data and the writing data mismatch 8 times continuously.
• Remedy: 1 Resetting the main power The EEPROM does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Reinstalling the EEPROM The EEPROM is not properly attached. Reattach the EEPROM on the main/engine PWB.
  3 Replacing the EEPROM The EEPROM is faulty. Replace the EEPROM on the main/engine PWB and execute U004.
  4 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: C0160
• Description: EEPROM data error
• Causes: The data read from the EEPROM is judged as abnormal.
• Remedy: 1 Resetting the main power The EEPROM does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Executing U021 The data stored in the EEPROM on the main/ engine PWB is faulty. Execute U021.
  3 Replacing the EEPROM The EEPROM is faulty. Replace the EEPROM on the main/engine PWB and execute U004.

• Code: C0170
• Description: Charger count error
• Causes: The values in one of the billing counters, life counter or the scanner counter mismatch between the main side and the engine side.
• Remedy: 1 Reinstalling the EEPROM The EEPROM for the different main unit is installed. Execute U004 to check machine serial number at MAIN and ENGINE. If different numbers are displayed, attach the proper EEPROM to the main/engine PWB
  2 Replacing the EEPROM The EEPROM is faulty. Replace the EEPROM on the main/engine PWB and execute U004 when C0180 appears
  3 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: C0180
• Description: Machine serial number mismatch
• Causes: The machine serial Nos. in the main PWB and the EEPROM on the engine PWB mismatch when turning the power on.
• Remedy: 1 Reinstalling the EEPROM The EEPROM for the different main unit is installed. Execute U004 to check machine serial number at MAIN and ENGINE. If different numbers are displayed, attach the proper EEPROM to the main/engine PWB
  2 Replacing the EEPROM The EEPROM is faulty. Replace the EEPROM on the main/engine PWB and execute U004 when C0180 appears

• Code: C0190
• Description: Backup memory device error
• Causes: Data from the FRAM cannot be read at start-up (3 times retries)
• Remedy: 1 Resetting the main power FRAM (main/engine PWB) is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: C0360
• Description: Communication error between the engine PWB and ASIC
• Causes: The checksum error appears or the video signal is not reversed when checking the read-back data after transmitting the data. (Successive failure 10 times)
• Remedy: 1 Resetting the main power The main/engine PWB does not operate correctly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the engine relay PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the engine relay PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the engine relay PWB.
  3 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: C0640
• Description: Hard Disk (SSD) error
• Causes: The SSD I/O error is detected when accessing the file after the ready mode. (SSD format error after restart such as the system initialization, Sanitization or encrypted format after introducing the security kit)
• Remedy: 1 Resetting the main power The main/engine PWB does not operate correctly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Reinstalling HD-6/7 (SSD) The HD-6/7 (SSD) is not connected to the KUIO connector of the main/ engine PWB Turn the power switch off and disconnect the power cord. Check the HD-6/7 (SSD) is connected to the KUIO connector of the main/engine PWB properly and reinstalled the HD-6/7 (SSD).
  3 Initializing HD-6/7 (SSD) HD-6 or HD-7 (SSD) does not operate correctly. Initialize the HD-6/7 (SSD) at [System Menu/Counter] key > [Adjustment/Maintenance] > [Service Settings] > [SSD Format].
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C0800
• Description: Image processing error
• Causes: The print sequence jam (J010x) is detected 2 times in succession.
• Remedy: 1 Checking the image data The image data is faulty. When this issue occurs only when handling the certain image data, check if the image data is faulty.
  2 Checking the situation The printing operation of the certain file is faulty. Acquire the job’s log if the phenomenon can be reproduced by specifying the job when the error was detected.
  3 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: C0830
• Description: FAX PWB flash program area checksum error
• Causes: The program stored in the flash memory is broken so it cannot perform.
• Remedy: 1 Reinstalling the firmware The firmware is faulty. Reinstall the firmware.
  2 Initializing the fax The FAX data is faulty. Execute U600 to initialize the FAX.
  3 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • FAX PWB — Main/engine PWB
  4 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB.
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C0840
• Description: RTC error (‘Time for maintenance T’ appears)
• Causes: [Check at start-up] • RTC values are old. • Power has not been turned on for over 5 years. • RTC value is older than 2000/1/1 00:01. [Periodic check per 5 minutes after start-up] • RTC values are older than the ones at the last check. • Partial operation by power reset after C840 error and ‘Time for Maintenance T’ is indicated.
• Remedy: 1 Setting the RTC RTC is not properly set. Set the RTC in the System Menu.
  2 Checking the life of the backup battery The backup battery has run out. If the same service call error appears after resetting the power, check the backup battery. If it has run out, replace the backup battery on the main/engine PWB.
  3 Reattaching the main/ engine PWB The main/engine PWB is not properly attached. Retighten the screws for the main/engine PWB.
  4 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: C0870
• Description: Image data transmission error to FAX PWB
• Causes: Data was not properly transmitted even if the specified times of retry were made when the large volume data is transmitted into the FAX PWB
• Remedy: 1 Reinstalling the firmware The firmware is faulty. Reinstall the firmware.
  2 Initializing the fax The FAX data is faulty. Execute U600 to initialize the FAX.
  3 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • FAX PWB — Main/engine PWB
  4 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB.
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C0920
• Description: FAX file system error
• Causes: The backup data cannot be stored in the flash memory device due to the file system error
• Remedy: 1 Reinstalling the firmware The firmware is faulty. Reinstall the firmware.
  2 Initializing the fax The FAX data is faulty. Execute U600 to initialize the FAX.
  3 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • FAX PWB — Main/engine PWB
  4 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB.
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C1010
• Description: Lift motor error
• Causes: After installing cassette 1, either of the following 1 to 4 is detected 5 times continuously. 1. The lift motor excess current is detected for 80ms. 2. The lift sensor does not turn on when passing 10s after installing the cassette. 3. During printing, after detecting the lift sensor off, the lift sensor does not turn on when passing 1s after the ascending control. 4. During motor operation, the lock signal is detected for 1s continuously and it is detected 5 times continuously.
• Remedy: 1 Checking the lift plate The lift plate does not operate properly. If the lift plate does not ascend or descend, correct it or replace it.
  2 Checking the drive gear The drive gear does not rotate properly. Check if MP lift plate elevation drive gears rotate or have no excessive load. And apply the grease to the frictional parts and repair the related parts so that they can rotate properly.
  3 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Lift sensor — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  4 Checking the lift motor The lift motor is not properly attached, or it is faulty. Reattach the lift motor. If it is not repaired, replace it.
  5 Checking the lift sensor The lift sensor is not properly attached, or it is faulty. Reattach PF lift upper limit sensor. If not repaired, replace it.
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  8 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C1020
• Description: PF lift motor 1 error
• Causes: Target: Paper feeder (1st) After installing the cassette, either of the following 1 to 3 is detected 5 times continuously. 1. The PF lift motor excess current is detected for 80ms. 2. The PF lift sensor does not turn on when passing 10s after installing the cassette. 3. During printing, after detecting the PF lift sensor off, the PF lift sensor does not turn on when passing 1s after the ascending control.
• Remedy: 1 Checking the lift plate The lift plate does not operate properly. If the lift plate does not ascend or descend, correct it or replace it.
  2 Checking the drive gear The drive gear does not rotate properly. Check if MP lift plate elevation drive gears rotate or have no excessive load. And apply the grease to the frictional parts and repair the related parts so that they can rotate properly.
  3 Reinstalling the paper feeder The paper feeder is not properly installed. Reinstall the paper feeder
  4 Checking the connection The connector is not connected properly or, the wire or drawer connector is faulty. Check the following wire connection, and correct the terminals and reconnect the connectors all the way. If the wire has no continuity or the drawer connector is faulty, replace them.• PF lift sensor — PF PWB• PF lift motor — PF PWB• PF PWB — Drawer connector• Drawer connector — PF PWB (2nd paper feeder)
  5 Checking the PF lift motor PF lift motor is not attached properly or faulty. Reattach the PF lift motor. If it is not repaired, replace it.
  6 Checking the PF lift sensor The PF lift motor is not properly attached, or it is faulty. Reattach the PF lift sensor. If it is not repaired, replace it.
  7 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.
  8 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  9 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.

• Code: C1030
• Description: PF lift motor 2 error
• Causes: Target: Paper feeder (2nd) After installing the cassette, either of the following 1 to 3 is detected 5 times continuously. 1. The PF lift motor excess current is detected for 80ms. 2. The PF lift sensor does not turn on when passing 10s after installing the cassette. 3. During printing, after detecting the PF lift sensor off, the PF lift sensor does not turn on when passing 1s after the ascending control.
• Remedy: 1 Checking the lift plate The lift plate does not operate properly. If the lift plate does not ascend or descend, correct it or replace it.
  2 Checking the drive gear The drive gear does not rotate properly. Check if MP lift plate elevation drive gears rotate or have no excessive load. And apply the grease to the frictional parts and repair the related parts so that they can rotate properly.
  3 Reinstalling the paper feeder The paper feeder is not properly installed. Reinstall the paper feeder
  3 Checking the connection The connector is not connected properly or, the wire or drawer connector is faulty. Check the following wire connection, and correct the terminals and reconnect the connectors all the way. If the wire has no continuity or the drawer connector is faulty, replace them.• PF lift sensor — PF PWB• PF lift motor — PF PWB• PF PWB — Drawer connector• Drawer connector — PF PWB (2nd paper feeder)
  4 Checking the PF lift motor PF lift motor is not attached properly or faulty. Reattach the PF lift motor. If it is not repaired, replace it.
  5 Checking the PF lift sensor The PF lift motor is not properly attached, or it is faulty. Reattach the PF lift sensor. If it is not repaired, replace it.
  6 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.

• Code: C1040
• Description: PF lift motor 3 error
• Causes: Target: Paper feeder (3rd) After installing the cassette, either of the following 1 to 3 is detected 5 times continuously. 1. The PF lift motor excess current is detected for 80ms. 2. The PF lift sensor does not turn on when passing 10s after installing the cassette. 3. During printing, after detecting the PF lift sensor off, the PF lift sensor does not turn on when passing 1s after the ascending control.
• Remedy: 1 Checking the lift plate The lift plate does not operate properly. If the lift plate does not ascend or descend, correct it or replace it.
  2 Checking the drive gear The drive gear does not rotate properly. Check if MP lift plate elevation drive gears rotate or have no excessive load. And apply the grease to the frictional parts and repair the related parts so that they can rotate properly.
  3 Reinstalling the paper feeder The paper feeder is not properly installed. Reinstall the paper feeder
  4 Checking the connection The connector is not connected properly or, the wire or drawer connector is faulty. Check the following wire connection, and correct the terminals and reconnect the connectors all the way. If the wire has no continuity or the drawer connector is faulty, replace them.• PF lift sensor — PF PWB• PF lift motor — PF PWB• PF PWB — Drawer connector• Drawer connector — PF PWB (2nd paper feeder)
  5 Checking the PF lift motor PF lift motor is not attached properly or faulty. Reattach the PF lift motor. If it is not repaired, replace it.
  6 Checking the PF lift sensor The PF lift motor is not properly attached, or it is faulty. Reattach the PF lift sensor. If it is not repaired, replace it.
  7 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.

• Code: C1810
• Description: Paper Feeder communication error
• Causes: Target: Paper feeder (1st) The communication error was detected 10 times continuously.
• Remedy: 1 Reinstalling the paper feeder The paper feeder is not properly installed. Reinstall the paper feeder
  2 Checking the connection The connector is not connected properly or, the wire or drawer connector is faulty. Check the following wire connection, and correct the terminals and reconnect the connectors all the way. If the wire has no continuity or the drawer connector is faulty, replace them.• PF lift sensor — PF PWB• PF lift motor — PF PWB• PF PWB — Drawer connector• Drawer connector — PF PWB (2nd paper feeder)
  3 Firmware upgrade The firmware is not the latest version. Upgrade the firmware to the latest version.
  4 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.
  5 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.

• Code: C1820
• Description: Paper feeder communication error
• Causes: Target: Paper feeder (2nd) The communication error was detected 10 times continuously.
• Remedy: 1 Reinstalling the paper feeder The paper feeder is not properly installed. Reinstall the paper feeder
  2 Checking the connection The connector is not connected properly or, the wire or drawer connector is faulty. Check the following wire connection, and correct the terminals and reconnect the connectors all the way. If the wire has no continuity or the drawer connector is faulty, replace them.• PF lift sensor — PF PWB• PF lift motor — PF PWB• PF PWB — Drawer connector• Drawer connector — PF PWB (2nd paper feeder)
  3 Firmware upgrade The firmware is not the latest version. Upgrade the firmware to the latest version.
  4 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.
  5 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB in the 1st paper feeder.

• Code: C1830
• Description: Paper feeder communication error
• Causes: Target: Paper feeder (3rd) The communication error was detected 10 times continuously.
• Remedy: 1 Reinstalling the paper feeder The paper feeder is not properly installed. Reinstall the paper feeder
  2 Checking the connection The connector is not connected properly or, the wire or drawer connector is faulty. Check the following wire connection, and correct the terminals and reconnect the connectors all the way. If the wire has no continuity or the drawer connector is faulty, replace them.• PF lift sensor — PF PWB• PF lift motor — PF PWB• PF PWB — Drawer connector• Drawer connector — PF PWB (2nd paper feeder)
  3 Firmware upgrade The firmware is not the latest version. Upgrade the firmware to the latest version.
  4 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.
  5 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB in the 2nd paper feeder.

• Code: C1900
• Description: Paper Feeder EEPROM error
• Causes: Target: Paper feeder (1st) For the internal count The writing data and the reading data mismatch 4 times continuously when writing.
• Remedy: 1 Reinstalling the paper feeder The paper feeder is not properly installed. Reinstall the paper feeder
  2 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert the connectors into all the connectors on the PF PWB. Also, if there is no continuity, replace the wire.
  3 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.

• Code: C1910
• Description: Paper feeder EEPROM error
• Causes: Target: Paper feeder (2nd) For the internal count The writing data and the reading data mismatch 4 times continuously when writing.
• Remedy: 1 Reinstalling the paper feeder The paper feeder is not properly installed. Reinstall the paper feeder
  2 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert the connectors into all the connectors on the PF PWB. Also, if there is no continuity, replace the wire.
  3 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.

• Code: C1920
• Description: Paper feeder EEPROM error
• Causes: Target: Paper feeder (3rd) For the internal count The writing data and the reading data mismatch 4 times continuously when writing.
• Remedy: 1 Reinstalling the paper feeder The paper feeder is not properly installed. Reinstall the paper feeder
  2 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert the connectors into all the connectors on the PF PWB. Also, if there is no continuity, replace the wire.
  3 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.

• Code: C2101
• Description: Developer motor steady state error
• Causes: The steady signal turns off for 2s continuously after the motor is stabilized.
• Remedy: 1 Checking the developer unit The developer roller is faulty. Replace developer unit C, M or Y if the developer roller does not rotate.
  2 Checking the driving parts The developer motor drive is not transmitted correctly. Check if the drive gear rotates smoothly and has no excessive load. And apply the grease to the frictional parts and repair the related parts so that the drive gear rotates smoothly.
  3 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Developer motor — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  4 Checking the developer motor The developer motor is not properly attached, or it is faulty. Reattach the developer motor. If it is not repaired, replace it.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C2111
• Description: Developer motor start-up error
• Causes: The steady signal does not turn on after passing 3s since the motor started up
• Remedy: 1 Checking the developer unit The developer roller is faulty. Replace developer unit C, M or Y if the developer roller does not rotate.
  2 Checking the driving parts The developer motor drive is not transmitted correctly. Check if the drive gear rotates smoothly and has no excessive load. And apply the grease to the frictional parts and repair the related parts so that the drive gear rotates smoothly.
  3 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Developer motor — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  4 Checking the developer motor The developer motor is not properly attached, or it is faulty. Reattach the developer motor. If it is not repaired, replace it.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C2201
• Description: Drum motor 2 steady-state error
• Causes: The steady signal turns off for 2s continuously after the motor is stabilized.
• Remedy: 1 Checking the drum unit and the developer unit The drum does not rotate smoothly. Check if the drum and the drum cleaning screw rotates manually. If it locks up, replace drum unit C or Y.
  2 Checking the driving parts The drum motor 2 drive is not transmitted correctly. Check if the drive gear rotates smoothly and has no excessive load. And apply the grease to the frictional parts and repair the related parts so that the drive gear rotates smoothly.
  3 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Drum motor 2 — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  4 Checking drum motor 2 Drum motor 2 is not properly attached, or it is faulty. Reattach drum motor 2. If it is not repaired, replace it.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C2202
• Description: Drum motor 1 steady-state error
• Causes: The steady signal turns off for 2s continuously after the motor is stabilized.
• Remedy: 1 Checking the drum unit and the developer unit The drum does not rotate smoothly. Check if the drum and the drum cleaning screw rotates manually. If it locks up, replace drum unit K or M.
  2 Checking the driving parts The drum motor 1 drive is not transmitted correctly. Check if the drive gear rotates smoothly and has no excessive load. And apply the grease to the frictional parts and repair the related parts so that the drive gear rotates smoothly.
  3 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Drum motor 1 — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  4 Checking drum motor 1 Drum motor 1 is not properly attached, or it is faulty. Reattach drum motor 1. If it is not repaired, replace it.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C2211
• Description: Drum motor 2 standby error
• Causes: The steady signal does not turn on after passing 3s since the motor started up
• Remedy: 1 Checking the drum unit and the developer unit The drum does not rotate smoothly. Check if the drum and the drum cleaning screw rotates manually. If it locks up, replace drum unit C or Y.
  2 Checking the driving parts The drum motor 2 drive is not transmitted correctly. Check if the drive gear rotates smoothly and has no excessive load. And apply the grease to the frictional parts and repair the related parts so that the drive gear rotates smoothly.
  3 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Drum motor 2 — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  4 Checking drum motor 2 Drum motor 2 is not properly attached, or it is faulty. Reattach drum motor 2. If it is not repaired, replace it.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C2212
• Description: Drum motor 1 standby error
• Causes: The steady signal does not turn on after passing 3s since the motor started up
• Remedy: 1 Checking the drum unit and the developer unit The drum does not rotate smoothly. Check if the drum and the drum cleaning screw rotates manually. If it locks up, replace drum unit K or M.
  2 Checking the driving parts The drum motor 1 drive is not transmitted correctly. Check if the drive gear rotates smoothly and has no excessive load. And apply the grease to the frictional parts and repair the related parts so that the drive gear rotates smoothly.
  3 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Drum motor 1 — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  4 Checking drum motor 1 Drum motor 1 is not properly attached, or it is faulty. Reattach drum motor 1. If it is not repaired, replace it.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C2500
• Description: Conveying developer motor error
• Causes: The steady signal does not turn on after passing 3s since the motor started up or the steady signal turns off for 2s continuously after the motor is stabilized
• Remedy: 1 Checking the driving parts The conveying developer motor drive is not transmitted correctly. Check if the paper conveying roller and the drive gear rotate smoothly and have no excessive load. And apply the grease to the frictional parts and repair the related parts so that the drive gear rotates smoothly.
  2 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Conveying developer motor — Engine relay PWB • Engine relay PWB — Main/ engine PWB • LSU — Main/engine PWB
  3 Checking the conveying developer motor The conveying developer motor is not properly attached, or it is faulty. Reattach the conveying developer motor. If it is not repaired, replace it.
  4 Replacing the conveying drive unit The conveying drive unit is faulty. Replace the conveying drive unit.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C2600
• Description: PF feed motor error
• Causes: Target: Paper feeder (1st) The steady signal does not turn on for 5s continuously when the motor drives
• Remedy: 1 Checking the driving parts The PF feed motor drive is not transmitted correctly. Check if the PF feed roller or the drive gear rotates or have no excessive load. And apply the grease to the frictional parts and repair the related parts so that the drive gear rotates properly.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF feed motor — PF PWB
  3 Checking the PF feed motor The PF feed motor is not properly attached, or it is faulty. Reattach the PF feed motor. If it is not repaired, replace it.
  4 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.

• Code: C2610
• Description: PF feed motor error
• Causes: Target: Paper feeder (2nd) The steady signal does not turn on for 5s continuously when the motor drives
• Remedy: 1 Checking the driving parts The PF feed motor drive is not transmitted correctly. Check if the PF feed roller or the drive gear rotates or have no excessive load. And apply the grease to the frictional parts and repair the related parts so that the drive gear rotates properly.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF feed motor — PF PWB
  3 Checking the PF feed motor The PF feed motor is not properly attached, or it is faulty. Reattach the PF feed motor. If it is not repaired, replace it.
  4 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.

• Code: C2620
• Description: PF feed motor error
• Causes: Target: Paper feeder (3rd) The steady signal does not turn on for 5s continuously when the motor drives
• Remedy: 1 Checking the driving parts The PF feed motor drive is not transmitted correctly. Check if the PF feed roller or the drive gear rotates or have no excessive load. And apply the grease to the frictional parts and repair the related parts so that the drive gear rotates properly.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • PF feed motor — PF PWB
  3 Checking the PF feed motor The PF feed motor is not properly attached, or it is faulty. Reattach the PF feed motor. If it is not repaired, replace it.
  4 Replacing the PF PWB The PF PWB is faulty. Replace the PF PWB.

• Code: C2760
• Description: Primary transfer motor startup error
• Causes: The steady signal does not turn on after passing 3s since the motor started up
• Remedy: 1 Checking the driving parts The primary transfer motor drive is not transmitted correctly. Check if the excessive load is given by rotating the drive gears, roller and the transfer belt, and clean the drive section for the primary transfer unit.
  2 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Primary transfer motor — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  3 Checking the primary transfer motor The primary transfer motor is not properly attached, or it is faulty. Reattach the primary transfer motor. If it is not repaired, replace it.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C2820
• Description: Primary transfer motor steady-state error
• Causes: The steady signal turns off for 2s continuously after the motor is stabilized.
• Remedy: 1 Checking the driving parts The primary transfer motor drive is not transmitted correctly. Check if the excessive load is given by rotating the drive gears, roller and the transfer belt, and clean the drive section for the primary transfer unit.
  2 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Primary transfer motor — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  3 Checking the primary transfer motor The primary transfer motor is not properly attached, or it is faulty. Reattach the primary transfer motor. If it is not repaired, replace it.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C3100
• Description: Scanner carriage error
• Causes: The home position is not correct when the power is turned on or at the end of a reading process of the table or document processor.
• Remedy: 1 Checking the scanner carriage A load is applied to the scanner movement. If there is an excessive load when manually operating the scanner carriage, check if foreign objects is on the drive belt. Then, clean the drive belt and after that, apply the grease to the ISU shaft.
  2 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Scanner motor — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  3 Checking the home position sensor The home position sensor is not properly attached, or it is faulty. Reattach the home position sensor. If it is not repaired, replace it.
  4 Checking the scanner motor The scanner motor is not attached properly or faulty. Reattach the scanner motor. If it is not repaired, replace it.
  5 Replacing the scanner carriage The CCD PWB is faulty. Replace the scanner carriage.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C3200
• Description: LED lamp error
• Causes: The white reference data retrieved by lighting the lamp at the initial operation is at the specified value or less.
• Remedy: 1 Checking the connection FFC is not properly connected, or it is faulty. Clean the following FFC terminal of the FFC and reconnect. If the FFC terminal is deformed or FFC is short circuited, replace FFC. • CCD PWB — Main/engine PWB
  2 Replacing the scanner carriage The LED is faulty if the LED lamp does not turn on. Or, the CCD PWB is faulty. Replace the scanner carriage.
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C3210
• Description: CIS lamp error
• Causes: Target: Dual scan DP (For 35ppm model) The white reference data obtained by turning the lamp on at initialization is less than the specified value.
• Remedy: 1 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • DPCIS — DPCIS relay PWB • DPCIS relay PWB — Main/ Engine PWB
  2 (When the CIS lamp does not turn on) Replacing the DPCIS The DPCIS is faulty. Replace the DPCIS.
  3 (When the CIS lamp does not turn on) Replacing the DPCIS relay PWB The DPCIS relay PWB is faulty. Replace the DPCIS relay PWB.
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C3500
• Description: Communication error between the scanner and ASIC
• Causes: The communication error was detected during communication
• Remedy: 1 Checking the connection FFC is not properly connected, or it is faulty. Clean the following FFC terminal of the FFC and reconnect. If the FFC terminal is deformed or FFC is short circuited, replace FFC. • CCD PWB — Main/engine PWB
  2 Replacing the scanner carriage The CCD PWB is faulty. Replace the scanner carriage.
  3 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4001
• Description: Polygon motor KM startup error
• Causes: The steady signal of the motor does not turn on after passing 6s since the polygon motor starts up
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(KM) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (KM).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4002
• Description: Polygon motor CY startup error
• Causes: The steady signal of the motor does not turn on after passing 6s since the polygon motor starts up
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(CY) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (CY).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4011
• Description: Polygon motor KM stabilization error
• Causes: The steady signal of the motor turns off for 6s in succession after the polygon motor was stabilized
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(KM) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (KM).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4012
• Description: Polygon motor CY stabilization error
• Causes: The steady signal of the motor turns off for 6s in succession after the polygon motor was stabilized
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(CY) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (CY).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4101
• Description: Laser error (Black)
• Causes: The laser is not received for 1s since the light emission of the laser (Black) was started.
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(KM) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (KM).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4102
• Description: Laser error (Cyan)
• Causes: The laser is not received for 1s since the light emission of the laser (Cyan) was started.
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(CY) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (CY).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4103
• Description: Laser error (Magenta)
• Causes: The laser is not received for 1s since the light emission of the laser (Magenta) was started.
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(KM) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (KM).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4104
• Description: Laser error (Yellow)
• Causes: The laser is not received for 1s since the light emission of the laser (Yellow) was started.
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(CY) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (CY).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4201
• Description: Laser BD steady-state error (Black)
• Causes: The black BD signal is not detected during the polygon motor steady rotation
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(KM) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (KM).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4202
• Description: Laser BD steady-state error (Cyan)
• Causes: The black Cyan signal is not detected during the polygon motor steady rotation
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(CY) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (CY).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4203
• Description: Laser BD steady-state error (Magenta)
• Causes: The black Magenta signal is not detected during the polygon motor steady rotation
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(KM) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (KM).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4204
• Description: Laser BD steady-state error (Yellow)
• Causes: The Yellow Magenta signal is not detected during the polygon motor steady rotation
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(CY) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (CY).
  3 Firmware upgrade The firmware is faulty. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4600
• Description: LSU cleaning motor error
• Causes: Excess current was detected for 5s continuously during the LSU cleaning motor operation
• Remedy: 1 Executing the Laser Scanner Cleaning The LSU cleaning drive gear or the cleaning spiral does not smoothly rotate due to the load. Execute Laser Scanner Cleaning.
  2 Cleaning the LSU The LSU cleaning drive gear or the cleaning spiral does not smoothly rotate due to the load. Clean the LSU cleaning drive gear and the cleaning spiral, and then apply grease to these parts.
  3 LSU replacement The LSU cleaning drive gear or the cleaning spiral is deformed or there is a fault in them. Replace the LSU.
  4 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU cleaning motor — Engine relay PWB
  5 Checking the LSU cleaning motor The LSU cleaning motor is not properly attached, or it is faulty. Reattach the LSU cleaning motor. If it is not repaired, replace it.
  6 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  7 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C4700
• Description: VIDEO ASIC device error
• Causes: 1. The communication with VIDEO ASIC failed 5 times continuously. 2. After writing the data to VIDEO ASIC, the value mismatching error repeated 8 times continuously by trying to read the data from the same address.
• Remedy: 1 Resetting the main power The ASIC operation on the PWB is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware and the engine firmware to the latest version.
  3 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: C5101
• Description: Charger error (Black)
• Causes: Target: 40ppm model The rush-in current to drum unit K is less at the Vpp adjustment for the main charge adjustment
• Remedy: 1 Checking the drum unit and the developer unit The drum or drum screw does not rotate normally Replace the drum unit if the drum or the drum screw does not rotate smoothly.
  2 Checking the main charger unit The main charger unit is not attached properly Reinstall the main charger unit on the drum unit properly. If it is not resolved, replace the main charger unit.
  3 Checking the connection FFC is not properly connected, or it is faulty. Clean the following FFC terminal of the FFC and reconnect. If the FFC terminal is deformed or FFC is short circuited, replace FFC. • High voltage PWB — Main/ engine PWB
  4 Replacing the high voltage PWB The high voltage PWB is faulty. Replace the high voltage PWB.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware and the engine firmware to the latest version.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C5102
• Description: Charger error (Cyan)
• Causes: Target: 40ppm model The rush-in current to drum unit C is less at the Vpp adjustment for the main charge adjustment
• Remedy: 1 Checking the drum unit and the developer unit The drum or drum screw does not rotate normally Replace the drum unit if the drum or the drum screw does not rotate smoothly.
  2 Checking the main charger unit The main charger unit is not attached properly Reinstall the main charger unit on the drum unit properly. If it is not resolved, replace the main charger unit.
  3 Checking the connection FFC is not properly connected, or it is faulty. Clean the following FFC terminal of the FFC and reconnect. If the FFC terminal is deformed or FFC is short circuited, replace FFC. • High voltage PWB — Main/ engine PWB
  4 Replacing the high voltage PWB The high voltage PWB is faulty. Replace the high voltage PWB.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware and the engine firmware to the latest version.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C5103
• Description: Charger error (Magenta)
• Causes: Target: 40ppm model The rush-in current to drum unit M is less at the Vpp adjustment for the main charge adjustment
• Remedy: 1 Checking the drum unit and the developer unit The drum or drum screw does not rotate normally Replace the drum unit if the drum or the drum screw does not rotate smoothly.
  2 Checking the main charger unit The main charger unit is not attached properly Reinstall the main charger unit on the drum unit properly. If it is not resolved, replace the main charger unit.
  3 Checking the connection FFC is not properly connected, or it is faulty. Clean the following FFC terminal of the FFC and reconnect. If the FFC terminal is deformed or FFC is short circuited, replace FFC. • High voltage PWB — Main/ engine PWB
  4 Replacing the high voltage PWB The high voltage PWB is faulty. Replace the high voltage PWB.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware and the engine firmware to the latest version.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C5104
• Description: Charger error (Yellow)
• Causes: Target: 40ppm model The rush-in current to drum unit Y is less at the Vpp adjustment for the main charge adjustment
• Remedy: 1 Checking the drum unit and the developer unit The drum or drum screw does not rotate normally Replace the drum unit if the drum or the drum screw does not rotate smoothly.
  2 Checking the main charger unit The main charger unit is not attached properly Reinstall the main charger unit on the drum unit properly. If it is not resolved, replace the main charger unit.
  3 Checking the connection FFC is not properly connected, or it is faulty. Clean the following FFC terminal of the FFC and reconnect. If the FFC terminal is deformed or FFC is short circuited, replace FFC. • High voltage PWB — Main/ engine PWB
  4 Replacing the high voltage PWB The high voltage PWB is faulty. Replace the high voltage PWB.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the main firmware and the engine firmware to the latest version.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C6000
• Description: Broken fuser heater 1 error
• Causes: 1. During warm-up, the temperature detected by fuser thermistor 2 does not reach 100°C / 212°F when passing 20s. 2. During warm-up, when passing 30s after the temperature detected by fuser thermistor 2 reaches 100°C / 212°F , the ready state temperature is not reached.
• Remedy: 1 Removing a piece of paper The fuser thermistor cannot detect the normal temperature with paper strip Remove a piece of paper remaining in the fuser unit.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser unit (fuser thermistor) — Exit PWB • Exit PWB — Main/engine PWB • Low voltage PWB — Main/ engine PWB
  3 Replacing the fuser unit The normal temperature cannot be detected with the fuser heater not being turned on, broken fuser thermostat wire, etc. Replace the fuser unit.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.
  6 Replacing the low voltage PWB The low voltage PWB is faulty. Replace the low voltage PWB when the fuser heaters always turn on.
  7 Replacing the exit PWB The exit PWB is faulty. Replace the exit PWB.

• Code: C6020
• Description: Fuser thermistor 2 high temperature error
• Causes: Fuser thermistor 2 detects 240°C / 464°F or more for 1s.
• Remedy: 1 Removing a piece of paper The fuser thermistor cannot detect the normal temperature with paper strip Remove a piece of paper remaining in the fuser unit.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser unit (fuser thermistor) — Exit PWB • Exit PWB — Main/engine PWB • Low voltage PWB — Main/ engine PWB
  3 Replacing the fuser unit The fuser thermistor cannot detect correct temperature due to foreign objects adhering to the fuser heat roller or fuser press roller, short-circuit of the fuser thermistor, etc. Replace the fuser unit.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.
  6 Replacing the low voltage PWB The low voltage PWB is faulty. Replace the low voltage PWB when the fuser heaters always turn on.
  7 Replacing the exit PWB The exit PWB is faulty. Replace the exit PWB.

• Code: C6030
• Description: Broken fuser thermistor 1 error
• Causes: Fuser thermistor 2 detects the low temperature for 1.6s when the fuser thermistor 1 detects 30 °C / 86 °F or more.
• Remedy: 1 Removing a piece of paper The fuser thermistor cannot detect the normal temperature with paper strip Remove a piece of paper remaining in the fuser unit.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser unit (fuser thermistor) — Exit PWB • Exit PWB — Main/engine PWB
  3 Replacing the fuser unit The normal temperature cannot be detected with the fuser heater not being turned on, broken fuser thermostat wire, etc. Replace the fuser unit.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.
  6 Replacing the exit PWB The exit PWB is faulty. Replace the exit PWB.

• Code: C6040
• Description: Fuser heater error
• Causes: The input from fuser thermistor 2 is abnormal for 1s continuously.
• Remedy: 1 Removing a piece of paper The fuser thermistor cannot detect the normal temperature with paper strip Remove a piece of paper remaining in the fuser unit.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser unit (fuser thermistor) — Exit PWB • Exit PWB — Main/engine PWB
  3 Replacing the fuser unit The normal temperature cannot be detected with the fuser heater not being turned on, broken fuser thermostat wire, etc. Replace the fuser unit.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.
  6 Replacing the exit PWB The exit PWB is faulty. Replace the exit PWB.

• Code: C6050
• Description: Fuser thermistor 2 low temperature error
• Causes: During standby or printing, the fuser thermistor 2 detected 100°C / 212°F or less for 1s continuously.
• Remedy: 1 Checking the power supply voltage The power supply voltage reduces. Connect the power cord to a different wall outlet if the power supply voltage descends by 10% or more of the rated voltage, or multiple devices use the same outlet.
  2 Removing a piece of paper The fuser thermistor cannot detect the normal temperature with paper strip Remove a piece of paper remaining in the fuser unit.
  3 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser unit (fuser thermistor) — Exit PWB • Exit PWB — Main/engine PWB • Low voltage PWB — Main/ engine PWB
  4 Replacing the fuser unit The normal temperature cannot be detected with the fuser heater not being turned on, broken fuser thermostat wire, etc. Replace the fuser unit.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.
  7 Replacing the low voltage PWB The low voltage PWB is faulty. Replace the low voltage PWB when the fuser heaters always turn on.
  8 Replacing the exit PWB The exit PWB is faulty. Replace the exit PWB.

• Code: C6200
• Description: Fuser heater 1 error
• Causes: Target: 30ppm model 1. During warm-up, the fuser thermistor 1 does not detect 100°C / 212°F if turning the fuser heater 1 on for 30s continuously. 2. During warm-up, if turning the fuser heater 1 on for 30s continuously after the temperature detected by the fuser thermistor 1 reaches 100°C / 212°F , the fuser thermistor 1 does not detect the ready state temperature.
• Remedy: 1 Removing a piece of paper The fuser thermistor cannot detect the normal temperature with paper strip Remove a piece of paper remaining in the fuser unit.
  Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser unit (fuser thermistor) — Exit PWB • Exit PWB — Main/engine PWB • Low voltage PWB — Main/ engine PWB
  3 Replacing the fuser unit The normal temperature cannot be detected with the fuser heater not being turned on, broken fuser thermostat wire, etc. Replace the fuser unit.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.
  7 Replacing the low voltage PWB The low voltage PWB is faulty. Replace the low voltage PWB when the fuser heaters always turn on.
  8 Replacing the exit PWB The exit PWB is faulty. Replace the exit PWB.

• Code: C6200
• Description: Fuser heater 2 error
• Causes: Target: 35/40ppm model 1. During warm-up, fuser thermistor 1 does not detect 100°C / 212°F if turning the fuser heater 2 on for 30s continuously. 2. During warm-up, if turning the fuser heater 2 on for 30s continuously after the temperature detected by the fuser thermistor 1 reaches 100°C / 212°F , fuser thermistor 1 does not detect the ready state temperature.
• Remedy: 1 Removing a piece of paper The fuser thermistor cannot detect the normal temperature with paper strip Remove a piece of paper remaining in the fuser unit.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser unit (fuser thermistor) — Exit PWB • Exit PWB — Main/engine PWB • Low voltage PWB — Main/ engine PWB
  3 Replacing the fuser unit The normal temperature cannot be detected with the fuser heater not being turned on, broken fuser thermostat wire, etc. Replace the fuser unit.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.
  7 Replacing the low voltage PWB The low voltage PWB is faulty. Replace the low voltage PWB when the fuser heaters always turn on.
  8 Replacing the exit PWB The exit PWB is faulty. Replace the exit PWB.

• Code: C6220
• Description: Fuser heater high temperature error
• Causes: Fuser thermistor 1 detected 240 °C / 464 °F for 1s continuously
• Remedy: 1 Removing a piece of paper The fuser thermistor cannot detect the normal temperature with paper strip Remove a piece of paper remaining in the fuser unit.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser unit (fuser thermistor) — Exit PWB • Exit PWB — Main/engine PWB • Low voltage PWB — Main/ engine PWB
  3 Replacing the fuser unit The normal temperature cannot be detected with the fuser heater not being turned on, broken fuser thermostat wire, etc. Replace the fuser unit.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.
  6 Replacing the low voltage PWB The low voltage PWB is faulty. Replace the low voltage PWB when the fuser heaters always turn on.

• Code: C6230
• Description: Broken fuser thermistor 1 error
• Causes: Fuser thermistor 1 detected low temperature for 1.6s continuously
• Remedy: 1 Removing a piece of paper The fuser thermistor cannot detect the normal temperature with paper strip Remove a piece of paper remaining in the fuser unit.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser unit (fuser thermistor) — Exit PWB • Exit PWB — Main/engine PWB
  3 Replacing the fuser unit The normal temperature cannot be detected with the fuser heater not being turned on, broken fuser thermostat wire, etc. Replace the fuser unit.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.
  6 Replacing the exit PWB The exit PWB is faulty. Replace the exit PWB.

• Code: C6250
• Description: Fuser thermistor 1 low temperature error
• Causes: Fuser thermistor 1 detects a temperature lower than 100 °C / 212 °F for 1s in succession during ready or print
• Remedy: 1 Checking the power supply voltage The power supply voltage reduces. Connect the power cord to a different wall outlet if the power supply voltage descends by 10% or more of the rated voltage, or multiple devices use the same outlet.
  2 Removing a piece of paper The fuser thermistor cannot detect the normal temperature with paper strip Remove a piece of paper remaining in the fuser unit.
  3 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Fuser unit (fuser thermistor) — Exit PWB • Exit PWB — Main/engine PWB • Low voltage PWB — Main/ engine PWB
  4 Replacing the fuser unit The normal temperature cannot be detected with the fuser heater not being turned on, broken fuser thermostat wire, etc. Replace the fuser unit.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.
  7 Replacing the low voltage PWB The low voltage PWB is faulty. Replace the low voltage PWB when the fuser heaters always turn on.
  8 Replacing the exit PWB The exit PWB is faulty. Replace the exit PWB.

• Code: C6400
• Description: Zero-cross signal error
• Causes: The zero-cross signal is not input for 1s continuously when the fuser heater turns on and the 24V broken wire is not detected.
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Low voltage PWB — Main/ engine PWB
  2 Replacing the low voltage PWB The low voltage PWB is faulty. Replace the low voltage PWB when the fuser heaters always turn on.
  3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C6610
• Description: Press-release sensor error
• Causes: The press-release sensor does not turn on or off after passing 30s from the start of the fuser compression or decompression.
• Remedy: 1 Removing a piece of paper The fuser thermistor cannot detect the normal temperature with paper strip Remove a piece of paper remaining in the fuser unit.
  2 Checking the fuser pressure release operation The fuser press-release does not operate properly. Check if the pressure can be reduced by reverse-rotating the fuser gear
  3 Checking the pressrelease sensor The press-release sensor is not properly attached. Check if the press-release sensor is interrupted by the actuator during the decompression operation.
  4 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Press-release sensor — Exit PWB • Exit PWB — Main/engine PWB • Fuser motor — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  5 Checking the fuser motor The fuser motor is not properly attached, or it is faulty. Reattach the fuser motor. If it is not repaired, replace it.
  6 Replacing the fuser unit The parts such as the press-release sensor in the fuser unit are faulty. Replace the fuser unit.
  7 Replacing the exit PWB The exit PWB is faulty. Replace the exit PWB.
  8 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  9 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  10 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C6910
• Description: Engine firmware unexpected error
• Causes: 1. The drum motor drive continued for 60 min. or more while not printing. 2. The developer bias turns on while the main charger bias is off. (On for 3,263ms or more continuously) 3. The high voltage remote or main charger DC bias turns on while the drum motor is stopped. (On for 270ms or more continuously) 4. The periodic writing process to the EEPROM locked for 30s. (The EEPROM writing is not processed for 30s or other priority process occupies (locks) to have no process for the EEPROM.)
• Remedy: 1 Reset the main power The main power start-up is slow. Turn the power switch off and unplug the power plug. After 5s, reconnect the power plug and turn the power switch on.
  2 Upgrade the firmware The firmware is not the latest version. Upgrade the engine firmware to the latest version.
  3 Check Main/Engine PWB Main/Engine PWB is not attached and connected properly. Fix Main/Engine PWB with screws and reconnect the connectors so that the ground is secured.
  4 Replace Main/Engine PWB Main/Engine PWB is faulty. Replace Main/Engine PWB.

• Code: C7001
• Description: Toner motor K error
• Causes: The excess current signal was detected for 5s continuously
• Remedy: 1 Replacing toner container K The spiral locks up. (It does not rotate.) Replace toner container K.
  2 Checking the driving parts The drive gear or the coupling do not properly rotate or the excessive load is applied to them. Clean the drive gears and the couplings in the toner motor unit and apply the grease to them.
  3 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Toner motor K — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  4 Checking toner motor K Toner motor K is not properly attached, or it is faulty. Reattach toner motor K. If it is not repaired, replace it.
  5 Replacing the toner motor unit The toner motor unit is faulty. Replace the toner motor unit.
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  8 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7002
• Description: Toner motor C error
• Causes: The excess current signal was detected for 5s continuously
• Remedy: 1 Replacing toner container C The spiral locks up. (It does not rotate.) Replace toner container C.
  2 Checking the driving parts The drive gear or the coupling do not properly rotate or the excessive load is applied to them. Clean the drive gears and the couplings in the toner motor unit and apply the grease to them.
  3 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Toner motor C — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  4 Checking toner motor K Toner motor C is not properly attached, or it is faulty. Reattach toner motor C. If it is not repaired, replace it.
  5 Replacing the toner motor unit The toner motor unit is faulty. Replace the toner motor unit.
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  8 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7003
• Description: Toner motor M error
• Causes: The excess current signal was detected for 5s continuously
• Remedy: 1 Replacing toner container M The spiral locks up. (It does not rotate.) Replace toner container M.
  2 Checking the driving parts The drive gear or the coupling do not properly rotate or the excessive load is applied to them. Clean the drive gears and the couplings in the toner motor unit and apply the grease to them.
  3 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Toner motor M — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  4 Checking toner motor K Toner motor M is not properly attached, or it is faulty. Reattach toner motor M. If it is not repaired, replace it.
  5 Replacing the toner motor unit The toner motor unit is faulty. Replace the toner motor unit.
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  8 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7004
• Description: Toner motor Y error
• Causes: The excess current signal was detected for 5s continuously
• Remedy: 1 Replacing toner container Y The spiral locks up. (It does not rotate.) Replace toner container Y.
  2 Checking the driving parts The drive gear or the coupling do not properly rotate or the excessive load is applied to them. Clean the drive gears and the couplings in the toner motor unit and apply the grease to them.
  3 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Toner motor Y — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  4 Checking toner motor K Toner motor Y is not properly attached, or it is faulty. Reattach toner motor Y. If it is not repaired, replace it.
  5 Replacing the toner motor unit The toner motor unit is faulty. Replace the toner motor unit.
  6 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  7 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  8 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7101
• Description: Toner sensor K error
• Causes: The sensor output value is 0.1v and less or 3.2v or more during a certain time.
• Remedy: 1 Reinstalling toner container K The toner container is not properly installed. Reinstall toner container K.
  2 Replacing toner container K The toner supply opening of the toner container cannot be opened by operating the lever. Replace toner container K.
  3 Checking the driving parts The drive gear or the coupling do not properly rotate or the excessive load is applied to them. Clean the drive gear and the coupling and apply the grease to them.
  4 Correcting the toner supply opening The toner supply opening on the primary transfer unit is not opened even when installing toner container K. Correct the toner supply opening at the upper part of the primary transfer unit so that it is opened by the lever operation.
  5 Checking the primary transfer unit Toner is clogged at the toner supply path in the primary transfer unit Clean the inside of the primary transfer unit. If not resolved, replace it.
  6 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Developer unit K — Drum relay PWB • Drum relay PWB — Main/ engine PWB • Toner motor K — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  7 Replacing developer unit K The gear or spiral does not rotate in the developer unit, or toner sensor K is faulty. Replace developer unit K.
  8 Checking toner motor K Toner motor K is not properly attached, or it is faulty. Reattach toner motor K. If it is not repaired, replace it.
  9 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  10 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  11 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  12 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7102
• Description: Toner sensor C error
• Causes: The sensor output value is 0.1v and less or 3.2v or more during a certain time.
• Remedy: 1 Reinstalling toner container C The toner container is not properly installed. Reinstall toner container C.
  2 Replacing toner container C The toner supply opening of the toner container cannot be opened by operating the lever. Replace toner container C.
  3 Checking the driving parts The drive gear or the coupling do not properly rotate or the excessive load is applied to them. Clean the drive gear and the coupling and apply the grease to them.
  4 Correcting the toner supply opening The toner supply opening on the primary transfer unit is not opened even when installing toner container C. Correct the toner supply opening at the upper part of the primary transfer unit so that it is opened by the lever operation.
  5 Checking the primary transfer unit Toner is clogged at the toner supply path in the primary transfer unit Clean the inside of the primary transfer unit. If not resolved, replace it.
  6 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Developer unit C — Drum relay PWB • Drum relay PWB — Main/ engine PWB • Toner motor C — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  7 Replacing developer unit C The gear or spiral does not rotate in the developer unit, or toner sensor C is faulty. Replace the developer unit C.
  8 Checking toner motor C Toner motor C is not properly attached, or it is faulty. Reattach toner motor C. If it is not repaired, replace it.
  9 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  10 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  11 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  12 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7103
• Description: Toner sensor M error
• Causes: The sensor output value is 0.1v and less or 3.2v or more during a certain time.
• Remedy: 1 Reinstalling toner container M The toner container is not properly installed. Reinstall toner container M.
  2 Replacing toner container M The toner supply opening of the toner container cannot be opened by operating the lever. Replace toner container M.
  3 Checking the driving parts The drive gear or the coupling do not properly rotate or the excessive load is applied to them. Clean the drive gear and the coupling and apply the grease to them.
  4 Correcting the toner supply opening The toner supply opening on the primary transfer unit is not opened even when installing toner container M. Correct the toner supply opening at the upper part of the primary transfer unit so that it is opened by the lever operation.
  5 Checking the primary transfer unit Toner is clogged at the toner supply path in the primary transfer unit Clean the inside of the primary transfer unit. If not resolved, replace it.
  6 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Developer unit M — Drum relay PWB • Drum relay PWB — Main/ engine PWB • Toner motor M — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  7 Replacing developer unit M The gear or spiral does not rotate in the developer unit, or toner sensor M is faulty. Replace the developer unit M.
  8 Checking toner motor M Toner motor M is not properly attached, or it is faulty. Reattach toner motor M. If it is not repaired, replace it.
  9 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  10 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  11 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  12 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7104
• Description: Toner sensor Y error
• Causes: The sensor output value is 0.1v and less or 3.2v or more during a certain time.
• Remedy: 1 Reinstalling toner container Y The toner container is not properly installed. Reinstall toner container Y.
  2 Replacing toner container Y The toner supply opening of the toner container cannot be opened by operating the lever. Replace toner container Y.
  3 Checking the driving parts The drive gear or the coupling do not properly rotate or the excessive load is applied to them. Clean the drive gear and the coupling and apply the grease to them.
  4 Correcting the toner supply opening The toner supply opening on the primary transfer unit is not opened even when installing toner container Y. Correct the toner supply opening at the upper part of the primary transfer unit so that it is opened by the lever operation.
  5 Checking the primary transfer unit Toner is clogged at the toner supply path in the primary transfer unit Clean the inside of the primary transfer unit. If not resolved, replace it.
  6 Checking the connection The connector or FFC is not connected properly. Or, the wire or FFC is faulty. Reconnect the following wire connectors and clean the FFC and reconnect. If there is no continuity, replace the wire. If the FFC terminal section is deformed or FFC is broken, replace the FFC. • Developer unit Y — Drum relay PWB • Drum relay PWB — Main/ engine PWB • Toner motor Y — Engine relay PWB • Engine relay PWB — Main/ engine PWB
  7 Replacing developer unit Y The gear or spiral does not rotate in the developer unit, or toner sensor Y is faulty. Replace the developer unit Y.
  8 Checking toner motor Y Toner motor Y is not properly attached, or it is faulty. Reattach toner motor Y. If it is not repaired, replace it.
  9 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  10 Replacing the engine relay PWB The engine relay PWB is faulty. Replace the engine relay PWB.
  11 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  12 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7200
• Description: Developer thermistor error
• Causes: The sensor input sampling exceeds the reference value. (After detection, controlled at 25 °C / 77.0 °F)
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert developer unit K into the main unit all the way to reconnect the connector. Also, if the wire is faulty, replace it. • Developer unit K — Drum relay PWB • Drum relay PWB — Main/ engine PWB
  2 Replacing developer unit K Toner sensor K is faulty. Replace developer unit K.
  3 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7221
• Description: LSU thermistor K error
• Causes: The sensor input sampling exceeds the reference value. (After detection, controlled at 25 °C / 77.0 °F)
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(KM) (LSU thermistor K) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (KM).
  3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7222
• Description: LSU thermistor C error
• Causes: The sensor input sampling exceeds the reference value. (After detection, controlled at 25 °C / 77.0 °F)
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • LSU(CY) (LSU thermistor C) — Main/engine PWB
  2 LSU replacement The LSU is faulty. Replace the LSU (CY).
  3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7401
• Description: Developer unit K type mismatch error
• Causes: The main unit and developer unit K is not matched.
• Remedy: 1 Checking developer unit K The different type of the developer unit is installed. Install the correct developer unit.

• Code: C7402
• Description: Developer unit C type mismatch error
• Causes: The main unit and developer unit C is not matched.
• Remedy: 1 Checking developer unit C The different type of the developer unit is installed. Install the correct developer unit.

• Code: C7403
• Description: Developer unit M type mismatch error
• Causes: The main unit and developer unit M is not matched.
• Remedy: 1 Checking developer unit M The different type of the developer unit is installed. Install the correct developer unit.

• Code: C7404
• Description: Developer unit Y type mismatch error
• Causes: The main unit and developer unit Y is not matched.
• Remedy: 1 Checking developer unit Y The different type of the developer unit is installed. Install the correct developer unit.

• Code: C7411
• Description: Drum unit K type mismatch error
• Causes: The main unit and drum unit K is not matched.
• Remedy: 1 Checking drum unit K The different drum unit is installed. Install the proper drum unit.

• Code: C7412
• Description: Drum unit C type mismatch error
• Causes: The main unit and drum unit C is not matched.
• Remedy: 1 Checking drum unit C The different drum unit is installed. Install the proper drum unit.

• Code: C7413
• Description: Drum unit M type mismatch error
• Causes: The main unit and drum unit M is not matched.
• Remedy: 1 Checking drum unit M The different drum unit is installed. Install the proper drum unit.

• Code: C7414
• Description: Drum unit Y type mismatch error
• Causes: The main unit and drum unit Y is not matched.
• Remedy: 1 Checking drum unit Y The different drum unit is installed. Install the proper drum unit.

• Code: C7601
• Description: ID sensor 1 error (Machine left side)
• Causes: The measurement value of the ID sensor apply either of the following. 1. The P-wave of the light potential is lower than the p-wave of the dark potential +0.5V. 2. The S-wave of the light potential is lower than the S-wave of the dark potential. 3. The P/S-wave is more than 0.8V, or lower than 0.15V.
• Remedy: 1 Cleaning the ID sensors ID sensor 1 is dirty. Clean ID sensor 1 surface.
  2 Reattaching the ID sensor ID sensor 1 is not properly attached. Reattach ID sensor 1.
  3 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • ID sensor 1 — Main/engine PWB
  4 Replacing the ID sensor ID sensor 1 is faulty, so the error is detected when executing Calibration. Replace ID sensor 1.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7602
• Description: ID sensor 2 error (Machine right side)
• Causes: The measurement value of the ID sensor apply either of the following. 1. The P-wave of the light potential is lower than the p-wave of the dark potential +0.5V. 2. The S-wave of the light potential is lower than the S-wave of the dark potential. 3. The P/S-wave is more than 0.8V, or lower than 0.15V.
• Remedy: 1 Cleaning the ID sensors ID sensor 2 is dirty. Clean ID sensor 2 surface.
  2 Reattaching the ID sensor ID sensor 2 is not properly attached. Reattach ID sensor 2.
  3 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • ID sensor 2 — Main/engine PWB
  4 Replacing the ID sensor ID sensor 2 is faulty, so the error is detected when executing Calibration. Replace ID sensor 2.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7611
• Description: Bias calibration read value error (Black)
• Causes: The ID sensor cannot read the patch image density on the transfer belt normally when executing Calibration.
• Remedy: 1 Resetting the main power The ID sensor does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Cleaning the ID sensors The ID sensor is dirty. Clean the surface of ID sensor 1, 2.
  3 Reexecuting Calibration Calibration failed last time. Execute [Calibration] in [System Menu/Counter] key > [Adjustment/Maintenance].
  Checking the ID sensor shutter The ID sensor shutter is not opened. Check if the ID sensor shutter opens and closes according to the paper tray opening and closing. If it does not open properly, repair it.
  5 Checking the primary transfer unit The transfer belt surface is dirty or scratched Clean the transfer belt surface. Or, replace the primary transfer unit.
  6 (When the image is too light) Checking the drum unit and developer unit The drum unit or developer unit parts are dirty or worn down. Clean drum unit K and developer unit K. If the parts are worn down, replace the unit.
  7 Reattaching the ID sensor The ID sensor is not attached properly Reattach ID sensor 1, 2.
  8 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • ID sensor 1, 2 — Main/engine PWB
  9 Replacing the ID sensor ID sensor 1, 2 are abnormal and an error is detected when executing Calibration. Replace ID sensor 1, 2.
  10 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  11 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7612
• Description: Bias calibration read value error (Cyan)
• Causes: The ID sensor cannot read the patch image density on the transfer belt normally when executing Calibration.
• Remedy: 1 Resetting the main power The ID sensor does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Cleaning the ID sensors The ID sensor is dirty. Clean the surface of ID sensor 1, 2.
  3 Reexecuting Calibration Calibration failed last time. Execute [Calibration] in [System Menu/Counter] key > [Adjustment/Maintenance].
  4 Checking the ID sensor shutter The ID sensor shutter is not opened. Check if the ID sensor shutter opens and closes according to the paper tray opening and closing. If it does not open properly, repair it.
  5 Checking the primary transfer unit The transfer belt surface is dirty or scratched Clean the transfer belt surface. Or, replace the primary transfer unit.
  6 (When the image is too light) Checking the drum unit and developer unit The drum unit or developer unit parts are dirty or worn down. Clean drum unit C and developer unit C. If the parts are worn down, replace the unit.
  7 Reattaching the ID sensor The ID sensor is not attached properly Reattach ID sensor 1, 2.
  8 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • ID sensor 1, 2 — Main/engine PWB
  9 Replacing the ID sensor ID sensor 1, 2 are abnormal and an error is detected when executing Calibration. Replace ID sensor 1, 2.
  10 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  11 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7613
• Description: Bias calibration read value error (Magenta)
• Causes: The ID sensor cannot read the patch image density on the transfer belt normally when executing Calibration.
• Remedy: 1 Resetting the main power The ID sensor does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Cleaning the ID sensors The ID sensor is dirty. Clean the surface of ID sensor 1, 2.
  3 Reexecuting Calibration Calibration failed last time. Execute [Calibration] in [System Menu/Counter] key > [Adjustment/Maintenance].
  4 Checking the ID sensor shutter The ID sensor shutter is not opened. Check if the ID sensor shutter opens and closes according to the paper tray opening and closing. If it does not open properly, repair it.
  5 Checking the primary transfer unit The transfer belt surface is dirty or scratched Clean the transfer belt surface. Or, replace the primary transfer unit.
  6 (When the image is too light) Checking the drum unit and developer unit The drum unit or developer unit parts are dirty or worn down. Clean drum unit M and developer unit M. If the parts are worn down, replace the unit.
  7 Reattaching the ID sensor The ID sensor is not attached properly Reattach ID sensor 1, 2.
  8 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • ID sensor 1, 2 — Main/engine PWB
  9 Replacing the ID sensor ID sensor 1, 2 are abnormal and an error is detected when executing Calibration. Replace ID sensor 1, 2.
  10 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  11 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7614
• Description: Bias calibration read value error (Yellow)
• Causes: The ID sensor cannot read the patch image density on the transfer belt normally when executing Calibration.
• Remedy: 1 Resetting the main power The ID sensor does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Cleaning the ID sensors The ID sensor is dirty. Clean the surface of ID sensor 1, 2.
  3 Reexecuting Calibration Calibration failed last time. Execute [Calibration] in [System Menu/Counter] key > [Adjustment/Maintenance].
  4 Checking the ID sensor shutter The ID sensor shutter is not opened. Check if the ID sensor shutter opens and closes according to the paper tray opening and closing. If it does not open properly, repair it.
  5 Checking the primary transfer unit The transfer belt surface is dirty or scratched Clean the transfer belt surface. Or, replace the primary transfer unit.
  6 (When the image is too light) Checking the drum unit and developer unit The drum unit or developer unit parts are dirty or worn down. Clean drum unit Y and developer unit Y. If the parts are worn down, replace the unit.
  7 Reattaching the ID sensor The ID sensor is not attached properly Reattach ID sensor 1, 2.
  8 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • ID sensor 1, 2 — Main/engine PWB
  9 Replacing the ID sensor ID sensor 1, 2 are abnormal and an error is detected when executing Calibration. Replace ID sensor 1, 2.
  10 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  11 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7620
• Description: Automatic color registration failure
• Causes: The image patch position on the transfer belt is outside the range of the ID sensor reading. The transfer belt surface is dirty or image patch density is light.
• Remedy: 1 Resetting the main power The ID sensor does not operate properly. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Cleaning the ID sensors The ID sensor is dirty. Clean the surface of ID sensor 1, 2.
  3 Reexecuting Calibration Calibration failed last time. Execute [Calibration] in [System Menu/Counter] key > [Adjustment/Maintenance].
  4 Checking the ID sensor shutter The ID sensor shutter is not opened. Check if the ID sensor shutter opens and closes according to the paper tray opening and closing. If it does not open properly, repair it.
  5 Checking the primary transfer unit The transfer belt surface is dirty or scratched Clean the transfer belt surface. Or, replace the primary transfer unit.
  6 (When the image is too light) Checking the drum unit, developer unit and LSU The parts for the drum unit, developer unit and LSU is dirty or worn out. Clean drum unit Y, developer unit Y and the LSU. If the parts are worn down, replace the unit.
  7 (When the color shift occurs) Checking the LSU and the drum unit The LSU or drum unit is not installed in the proper position. The LSU is faulty. Reinstall the LSU and the drum unit. If it is not resolved, replace the LSU.
  8 Reattaching the ID sensor The ID sensor is not attached properly Reattach ID sensor 1, 2.
  8 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • ID sensor 1, 2 — Main/engine PWB
  Replacing the ID sensor ID sensor 1, 2 are abnormal and an error is detected when executing Calibration. Replace ID sensor 1, 2.
  10 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  11 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7800
• Description: Outer thermistor error
• Causes: The sensor input sampling exceeds the reference value. (After detection, controlled at 25 °C / 77.0 °F)
• Remedy: 1 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Outer temperature sensor — Main engine PWB
  2 Checking the outer temperature sensor The outer temperature sensor is not properly attached, or it is faulty. Reattach the outer temperature sensor. If it is not repaired, replace it.
  3 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  4 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7901
• Description: Drum unit EEPROM error (Black)
• Causes: 1. No response from the device is detected for 5ms or more 5 times continuously when reading / writing the data. 2. The reading data of 2 points mismatches 8 times continuously. 3. The reading data and the writing data mismatch 8 times continuously.
• Remedy: 1 Resetting the main power The EEPROM data in drum unit K is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert drum unit K into the main unit all the way to reconnect the connector. Also, if the wire is faulty, replace it. • Drum unit K — Drum relay PWB • Drum relay PWB — Main/ engine PWB
  3 Replacing drum unit K The EEPROM in drum unit K is faulty. Replace drum unit K.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7902
• Description: Drum unit EEPROM error (Cyan)
• Causes: 1. No response from the device is detected for 5ms or more 5 times continuously when reading / writing the data. 2. The reading data of 2 points mismatches 8 times continuously. 3. The reading data and the writing data mismatch 8 times continuously.
• Remedy: 1 Resetting the main power The EEPROM data in drum unit C is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert drum unit C into the main unit all the way to reconnect the connector. Also, if the wire is faulty, replace it. • Drum unit C — Drum relay PWB • Drum relay PWB — Main/ engine PWB
  3 Replacing drum unit C The EEPROM in drum unit C is faulty. Replace drum unit C.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7903
• Description: Drum unit EEPROM error (Magenta)
• Causes: 1. No response from the device is detected for 5ms or more 5 times continuously when reading / writing the data. 2. The reading data of 2 points mismatches 8 times continuously. 3. The reading data and the writing data mismatch 8 times continuously.
• Remedy: 1 Resetting the main power The EEPROM data in drum unit M is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert drum unit M into the main unit all the way to reconnect the connector. Also, if the wire is faulty, replace it. • Drum unit M — Drum relay PWB • Drum relay PWB — Main/ engine PWB
  3 Replacing drum unit M The EEPROM in drum unit M is faulty. Replace drum unit M.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7904
• Description: Drum unit EEPROM error (Yellow)
• Causes: 1. No response from the device is detected for 5ms or more 5 times continuously when reading / writing the data. 2. The reading data of 2 points mismatches 8 times continuously. 3. The reading data and the writing data mismatch 8 times continuously.
• Remedy: 1 Resetting the main power The EEPROM data in drum unit Y is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert drum unit Y into the main unit all the way to reconnect the connector. Also, if the wire is faulty, replace it. • Drum unit Y — Drum relay PWB • Drum relay PWB — Main/ engine PWB
  3 Replacing drum unit Y The EEPROM in drum unit Y is faulty. Replace drum unit Y.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7911
• Description: Developer unit EEPROM error (Black)
• Causes: 1. No response from the device is detected for 5ms or more 5 times continuously when reading / writing the data. 2. The reading data of 2 points mismatches 8 times continuously. 3. The reading data and the writing data mismatch 8 times continuously.
• Remedy: 1 Resetting the main power The EEPROM data in developer unit K is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert developer unit K into the main unit all the way to reconnect the connector. Also, if the wire is faulty, replace it. • Developer unit K — Drum relay PWB • Drum relay PWB — Main/ engine PWB
  3 Replacing developer unit K The EEPROM in developer unit K is faulty. Replace developer unit K.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7912
• Description: Developer unit EEPROM error (Cyan)
• Causes: 1. No response from the device is detected for 5ms or more 5 times continuously when reading / writing the data. 2. The reading data of 2 points mismatches 8 times continuously. 3. The reading data and the writing data mismatch 8 times continuously.
• Remedy: 1 Resetting the main power The EEPROM data in developer unit C is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert developer unit C into the main unit all the way to reconnect the connector. Also, if the wire is faulty, replace it. • Developer unit C — Drum relay PWB • Drum relay PWB — Main/ engine PWB
  3 Replacing developer unit C The EEPROM in developer unit C is faulty. Replace the developer unit C.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7913
• Description: Developer unit EEPROM error (Magenta)
• Causes: 1. No response from the device is detected for 5ms or more 5 times continuously when reading / writing the data. 2. The reading data of 2 points mismatches 8 times continuously. 3. The reading data and the writing data mismatch 8 times continuously.
• Remedy: 1 Resetting the main power The EEPROM data in developer unit M is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert developer unit M into the main unit all the way to reconnect the connector. Also, if the wire is faulty, replace it. • Developer unit M — Drum relay PWB • Drum relay PWB — Main/ engine PWB
  3 Replacing developer unit M The EEPROM in developer unit M is faulty. Replace the developer unit M.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C7914
• Description: Developer unit EEPROM error (Yellow)
• Causes: 1. No response from the device is detected for 5ms or more 5 times continuously when reading / writing the data. 2. The reading data of 2 points mismatches 8 times continuously. 3. The reading data and the writing data mismatch 8 times continuously.
• Remedy: 1 Resetting the main power The EEPROM data in developer unit Y is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Reinsert developer unit Y into the main unit all the way to reconnect the connector. Also, if the wire is faulty, replace it. • Developer unit Y — Drum relay PWB • Drum relay PWB — Main/ engine PWB
  3 Replacing developer unit Y The EEPROM in developer unit Y is faulty. Replace the developer unit Y.
  4 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  5 Replacing the drum relay PWB The drum relay PWB is faulty. Replace the drum relay PWB.
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C9180
• Description: DP reverse motor error
• Causes: Target: 30ppm model For the internal count The home position cannot be detected at 3 time of retries. .*HP (home position) detection: Retry is executed if HP is not detected after driving the DP reversing motor for one round when moving to HP.
• Remedy: 1 Resetting the main power The DP reverse motor is not controlled normally. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • DP reverse motor — Main/ engine PWB • DP reverse sensor — Main/ engine PWB
  3 Checking the DP reverse motor The DP reverse motor does not normally rotate, or it is faulty. Remove the DP reverse motor and fix it by rotating the drive parts manually. Then, reattach it. If not fixed, replace it.
  4 Checking the DP reverse sensor The DP reverse sensor is not properly attached, or it is faulty. Reattach the DP reverse sensor. If it is not repaired, replace it.
  5 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  6 Main/engine PWB replacement The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: C9540
• Description: Backup data error
• Causes: When multiple parts are replaced at the same time, the internal data is changed and it interferes with the machine operation. Consequently, the main unit cannot recover.
• Remedy: 1 Checking the PWB Multiple PWBs were replaced at the same time. Recover to the original, if 2 or more of the following related parts were replaced at the same time. • Related parts: Memory, each PWB
  2 Checking the unit Multiple units were replaced at the same time. Be sure not to perform the following works at the same time when the memory or each PWB is replaced. • Replacing the drum unit or the developer unit

• Code: F000
• Description: System Error
• Causes: Communication error between the main/engine PWB and the operation panel PWB
• Remedy: 1 Resetting the main power The communication is faulty between the main/ engine PWB and the operation panel PWB. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Main/engine PWB — Operation panel PWB
  3 Executing U021 The backup RAM data is faulty. Execute U021 to initialize the backup RAM data.
  4 Replacing the main/engine PWB The main/engine PWB is faulty. Replace the main/engine PWB.
  5 Replacing the operation panel PWB The operation panel PWB is faulty. Replace the operation panel PWB.

• Code: F010
• Description: System Error
• Causes: Program ready error
• Remedy: 1 Resetting the main power The checksum in the main/ engine PWB is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: F020
• Description: System Error
• Causes: RAM checksum error
• Remedy: 1 Resetting the main power The checksum in the main/ engine PWB is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: F040
• Description: System Error
• Causes: Communication error between the controller and the print engine
• Remedy: 1 Resetting the main power The communication between the controller and the print engine is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  2 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: F050
• Description: System Error
• Causes: Print engine main program error
• Remedy: 1 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version
  2 Resetting the main power The print engine ROM checksum is faulty. Turn off the power switch and pull out the power plug. After passing 5s, reinsert the power plug and turn on the power switch.
  3 Reinstalling the EEPROM The EEPROM is not properly attached. Reattach the EEPROM on the main/engine PWB.
  4 Checking the main/engine PWB The connector and FFC are not connected properly or the wire, FFC or PWB is faulty. Clean the terminal of the connectors on the main/engine PWB, reconnect the connector of the wire, and reconnect the FFC terminal. If the wire or the FFC is faulty, repair or replace them. If not resolved, replace the main/engine PWB.

• Code: F12X
• Description: System Error
• Causes: An error is detected at scan control section
• Remedy: 1. Check the wire or connector between Scan/DP PWB (CCD PWB or DP relay PWB) and Main/ engine PWB and correct it if necessary. (Reconnect the connector or replace the wire) Check the operation after that. 2. Execute U021 (Init memory) and check function. 3. Replace the CCD PWB or DP relay PWB and check function. 4. Replace the main/engine PWB and check function. 5. Retrieve the USBLOG and contact the Service Administrative Division.
  Authentication device: Card Reader, etc.

• Code: F14D
• Description: System Error
• Causes: An error in the FAX control section is detected.
• Remedy: 1 Reinstalling the firmware The firmware is faulty. Reinstall the firmware.
  2 Checking the connection The connector is not properly connected or the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • FAX PWB — Main/engine PWB
  3 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB.
  4 Replacing the main/engine PWB The main/engine PWB is faulty. Replace the main/engine PWB.

• Code: F14X
• Description: System Error
• Causes: An error is detected at the FAX control section
• Remedy: 1. Check the wire or connector between FAX PWB, IO replay PWB and Main/engine PWB and correct it if necessary. (Reconnect the connector or replace the wire) Check the operation after that. 2. Execute U021 (Init memory) and check function. 3. Replace the FAX PWB and check function. 4. Replace the main/engine PWB and check function. 5. Retrieve the USBLOG and contact the Service Administrative Division.
  [Checking the FAX connector connection] FAX exclusive I/F (It is not the eKUIO)

• Code: F15X
• Description: System Error
• Causes: An error is detected at the authentication device control section
• Remedy: 1. Check the wire or connector between the authentication device and Main/engine PWB and correct it if necessary. (Reconnect the connector or replace the wire) Check the operation after that. 2. Execute U021 (Init memory) and check function. 3. Replace the main/engine PWB and check function. 4. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F17X
• Description: System Error
• Causes: An error is detected at the print data control section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F18X
• Description: System Error
• Causes: An error is detected at the Video control secion
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F1DX
• Description: System Error
• Causes: An error is detected at the Image memory management section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.
  * Poor arrangement of F1D4:Random Access Memory (1) Confirmation of U340 (2) Initialization of a set point (U021)

• Code: F21X, F22X, F23X
• Description: System Error
• Causes: An error is detected at the Image processing section
• Remedy: 1. Check contact of the DIMM by releasing and reinserting, and check the function. Replace DIMM if available, and check function. 2. Execute U021 (Init memory) and check function. 3. Replace the main/engine PWB and check function. 4. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F24X
• Description: System Error
• Causes: An error is detected at the System management section
• Remedy: 1. Check contact of the DIMM by releasing and reinserting, and check the function. Replace DIMM if available, and check function.??? 2. Execute U021 (Init memory) and check function. 3. Replace the main/engine PWB and check function. 4. Retrieve the USBLOG and contact the Service Administrative Division.
  F248 eror is printer process error. If it repeats with a certain print data, retrieve the capture data and USBLOG.

• Code: F25X
• Description: System Error
• Causes: Abnormality detecting in a network management department
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.
  [Main body to External network] Ethernet connector

• Code: F26X … F2AX
• Description: System Error
• Causes: An error is detected at the System management section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F2BX … F32X
• Description: System Error
• Causes: Abnormality detecting in a network control part
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F33X
• Description: System Error
• Causes: An error is detected at the Scan management section
• Remedy: 1. Check the wire or connector between Scan/DP PWB (CCD PWB or DP relay PWB) and Main/ engine PWB and correct it if necessary. (Reconnect the connector or replace the wire) Check the operation after that. 2. Execute U021 (Init memory) and check function. 3. Replace the operation panel PWB and check function. 4. Replace the main/engine PWB and check function. 5. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F34X
• Description: System Error
• Causes: An error is detected at the Panel management section
• Remedy: 1. Check the wire and the connection of the connectors between the operation panel PWB and the main/engine PWB, and check function. (For HyPAS model only) 2. Execute U021 (Init memory) and check function. 3. Replace the operation panel PWB and check function. (For HyPAS model only) 4. Replace the main/engine PWB and check function. 5. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F35X
• Description: System Error
• Causes: An error is detected at the Print control section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F38X
• Description: System Error
• Causes: An error is detected at the Authentication/ permit management section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F3AX … F45X
• Description: System Error
• Causes: An error is detected at the Entity control section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F46X
• Description: System Error
• Causes: An error is detected at the Print image process section
• Remedy: 1. Replace the main/engine PWB and check function. 2. Retrieve the USBLOG and contact the Service Administrative Division. (or retrieve the print capture data by case)
  F46F eror is printer process error. If it repeats with a certain print data, retrieve the capture data and USBLOG.

• Code: F47X, F48X
• Description: System Error
• Causes: An error is detected at the Image edit process control section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F4DX
• Description: System Error
• Causes: An error is detected at the Entity control section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F4FX
• Description: System Error
• Causes: An error is detected at the Job control section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F50X
• Description: System Error
• Causes: An error is detected at the FAX control section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F52X … F57X
• Description: System Error
• Causes: An error is detected at the Job control section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F63X
• Description: System Error
• Causes: An error is detected at the Device control section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F68X
• Description: System Error
• Causes: An error is detected at the Storage device control section
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F90X
• Description: System Error
• Causes: Abnormality detecting in the extension application service part
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F93X
• Description: System Error
• Causes: Abnormality detecting in the extension application management part
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: F9FX
• Description: System Error
• Causes: Abnormality detecting in the extension application various service part
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: FC0X
• Description: System Error
• Causes: Abnormality detecting in system application
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: FCAX
• Description: System Error
• Causes: Abnormality detecting in Print application
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: FD4X
• Description: System Error
• Causes: Abnormality detecting in Box application
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: FD9X
• Description: System Error
• Causes: Abnormality detecting in FAX application
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division

• Code: FDEX
• Description: System Error
• Causes: Abnormality detecting in maintenance application
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.

• Code: FF7X
• Description: System Error
• Causes: Abnormality detecting in a report creation part
• Remedy: 1. Execute U021 (Init memory) and check function. 2. Replace the main/engine PWB and check function. 3. Retrieve the USBLOG and contact the Service Administrative Division.
  [Controller failure] Only turn off/on the power to solve the problem. It is necessary to provide USBLOG for the investigation.

Правила форума
ВНИМАНИЕ! ПЕРЕЕЗД ФОРУМА!

{ TOPIC_LOCKED_SHORT }

Сообщений: 8
• Страница 1 из 1

Алишер Рузиев

Понюхал тонер

• 
• Персональный альбом

Вернуться наверх

Goldwater

Избран тонером

• 

Вернуться наверх

Алишер Рузиев

Понюхал тонер

• 
• Персональный альбом

Вернуться наверх

Goldwater

Избран тонером

• 

Вернуться наверх

Алишер Рузиев

Понюхал тонер

• 
• Персональный альбом

Вернуться наверх

Goldwater

Избран тонером

• 

Вернуться наверх

rondol

Добрался до абсорбера

• 
• Персональный альбом

Вернуться наверх

Goldwater

Избран тонером

• 

Вернуться наверх

{ TOPIC_LOCKED_SHORT }

Сообщений: 8
• Страница 1 из 1

Ошибки Kyocera ECOSYS M2030dn

Ошибки Kyocera ECOSYS M2030pn

Ошибки Kyocera ECOSYS M2035dn

Ошибки Kyocera ECOSYS M2040dn

Ошибки Kyocera ECOSYS M2135dn

Ошибки Kyocera ECOSYS M2530dn

Ошибки Kyocera ECOSYS M2535dn

Ошибки Kyocera ECOSYS M2540dn

Ошибки Kyocera ECOSYS M2540dw

Ошибки Kyocera ECOSYS M2635dn

Ошибки Kyocera ECOSYS M2635dw

Ошибки Kyocera ECOSYS M2640idw

Ошибки Kyocera ECOSYS M3040dn

Ошибки Kyocera ECOSYS M3040idn

Ошибки Kyocera ECOSYS M3145dn

Ошибки Kyocera ECOSYS M3145idn

Ошибки Kyocera ECOSYS M2735dw

Ошибки Kyocera ECOSYS M3540dn

Ошибки Kyocera ECOSYS M3540idn

Ошибки Kyocera ECOSYS M3550idn

Ошибки Kyocera ECOSYS M3560idn

Ошибки Kyocera ECOSYS M3645dn

Ошибки Kyocera ECOSYS M3645idn

Ошибки Kyocera ECOSYS M3655idn

Ошибки Kyocera ECOSYS M3660idn

Ошибки Kyocera ECOSYS M3860idn

Ошибки Kyocera ECOSYS M3860idn

Ошибки Kyocera ECOSYS M4125idn

Ошибки Kyocera ECOSYS M4132idn

Ошибки Kyocera ECOSYS M5521cdn

Ошибки Kyocera ECOSYS M5521cdw

Ошибки Kyocera ECOSYS M5526cdn

Ошибки Kyocera ECOSYS M5526cdw

Ошибки Kyocera ECOSYS M6026cdn

Ошибки Kyocera ECOSYS M6026cidn

Ошибки Kyocera ECOSYS M6030cdn

Ошибки Kyocera ECOSYS M6035cidn

Ошибки Kyocera ECOSYS M6230cidn

Ошибки Kyocera ECOSYS M6235cidn

Ошибки Kyocera ECOSYS M6526cdn

Ошибки Kyocera ECOSYS M6526cidn

Ошибки Kyocera ECOSYS M6530cdn

Ошибки Kyocera ECOSYS M6535cidn

Ошибки Kyocera ECOSYS M6630cidn

Ошибки Kyocera ECOSYS M6635cidn

Ошибки Kyocera ECOSYS M8124cidn

Ошибки Kyocera ECOSYS M8130cidn

Ошибки Kyocera ECOSYS P2035d

Ошибки Kyocera ECOSYS P2040dn

Ошибки Kyocera ECOSYS P2040dw

Ошибки Kyocera ECOSYS P2135d

Ошибки Kyocera ECOSYS P2135dn

Ошибки Kyocera ECOSYS P2235dn

Ошибки Kyocera ECOSYS P2235dw

Ошибки Kyocera ECOSYS P3045dn

Ошибки Kyocera ECOSYS P3050dn

Ошибки Kyocera ECOSYS P3055dn

Ошибки Kyocera ECOSYS P3060dn

Ошибки Kyocera ECOSYS P3145dn

Ошибки Kyocera ECOSYS P3150dn

Ошибки Kyocera ECOSYS P3155dn

Ошибки Kyocera ECOSYS P3160dn

Ошибки Kyocera ECOSYS P3260dn

Ошибки Kyocera ECOSYS P4035dn

Ошибки Kyocera ECOSYS P4040dn

Ошибки Kyocera ECOSYS P5021cdn

Ошибки Kyocera ECOSYS P5021cdw

Ошибки Kyocera ECOSYS P5026cdn

Ошибки Kyocera ECOSYS P5026cdw

Ошибки Kyocera ECOSYS P6021cdn

Ошибки Kyocera ECOSYS P6026cdn

Ошибки Kyocera ECOSYS P6030cdn

Ошибки Kyocera ECOSYS P6035cdn

Ошибки Kyocera ECOSYS P6130cdn

Ошибки Kyocera ECOSYS P6230cdn

Ошибки Kyocera ECOSYS P6235cdn

Ошибки Kyocera ECOSYS P7035cdn

Ошибки Kyocera ECOSYS P7040cdn

Ошибки Kyocera ECOSYS P7240cdn

Ошибки Kyocera ECOSYS P8060cdn

Ошибки Kyocera FS-C8600DN

Ошибки Kyocera FS-C8650DN

Ошибки Kyocera FS1016MFP

Ошибки Kyocera FS1018MFP

Ошибки Kyocera FS1020MFP

Ошибки Kyocera FS1024MFP

Ошибки Kyocera FS1025MFP

Ошибки Kyocera FS1028MFP

Ошибки Kyocera FS1030MFP

Ошибки Kyocera FS1035MFP

Ошибки Kyocera FS1040

Ошибки Kyocera FS1050

Ошибки Kyocera FS1060DN

Ошибки Kyocera FS1100

Ошибки Kyocera FS1110

Ошибки Kyocera FS1116MFP

Ошибки Kyocera FS1118MFP

Ошибки Kyocera FS1120

Ошибки Kyocera FS1120MFP

Ошибки Kyocera FS1124MFP

Ошибки Kyocera FS1125MFP

Ошибки Kyocera FS1128MFP

Ошибки Kyocera FS1130MFP

Ошибки Kyocera FS1135MFP

Ошибки Kyocera FS1200

Ошибки Kyocera FS1220MFP

Ошибки Kyocera FS1300D

Ошибки Kyocera FS1320D

Ошибки Kyocera FS1320MFP

Ошибки Kyocera FS1325MFP

Ошибки Kyocera FS1350DN

Ошибки Kyocera FS1370DN

Ошибки Kyocera FS1500

Ошибки Kyocera FS6020

Ошибки Kyocera FS6025MFP

Ошибки Kyocera FS6025MFPB

Ошибки Kyocera FS6030MFP

Ошибки Kyocera FS6500

Ошибки Kyocera FS6525MFP

Ошибки Kyocera FS6530MFP

Ошибки Kyocera FS6700

Ошибки Kyocera FS6900

Ошибки Kyocera FS6950DN

Ошибки Kyocera FS8000CD

Ошибки Kyocera FS8000CN

Ошибки Kyocera FS8100DN

Ошибки Kyocera TASKalfa 180

Ошибки Kyocera TASKalfa 1800

Ошибки Kyocera TASKalfa 1801

Ошибки Kyocera TASKalfa 181

Ошибки Kyocera TASKalfa 205c

Ошибки Kyocera TASKalfa 220

Ошибки Kyocera TASKalfa 2200

Ошибки Kyocera TASKalfa 2201

Ошибки Kyocera TASKalfa 221

Ошибки Kyocera TASKalfa 2420w

Ошибки Kyocera TASKalfa 2460ci

Ошибки Kyocera TASKalfa 2470ci

Ошибки Kyocera TASKalfa 250ci

Ошибки Kyocera TASKalfa 2510i

Ошибки Kyocera TASKalfa 2520i

Ошибки Kyocera TASKalfa 255

Ошибки Kyocera TASKalfa 2550ci

Ошибки Kyocera TASKalfa 2551ci

Ошибки Kyocera TASKalfa 2552ci

Ошибки Kyocera TASKalfa 2553ci

Ошибки Kyocera TASKalfa 255b

Ошибки Kyocera TASKalfa 255c

Ошибки Kyocera TASKalfa 265ci

Ошибки Kyocera TASKalfa 300ci

Ошибки Kyocera TASKalfa 300i

Ошибки Kyocera TASKalfa 3010i

Ошибки Kyocera TASKalfa 3011i

Ошибки Kyocera TASKalfa 305

Ошибки Kyocera TASKalfa 3050ci

Ошибки Kyocera TASKalfa 3051ci

Ошибки Kyocera TASKalfa 306ci

Ошибки Kyocera TASKalfa 307ci

Ошибки Kyocera TASKalfa 308ci

Ошибки Kyocera TASKalfa 3212i

Ошибки Kyocera TASKalfa 3252ci

Ошибки Kyocera TASKalfa 3253ci

Ошибки Kyocera TASKalfa 3500i

Ошибки Kyocera TASKalfa 3501i

Ошибки Kyocera TASKalfa 350ci

Ошибки Kyocera TASKalfa 3510i

Ошибки Kyocera TASKalfa 3511i

Ошибки Kyocera TASKalfa 3550ci

Ошибки Kyocera TASKalfa 3551ci

Ошибки Kyocera TASKalfa 3552ci

Ошибки Kyocera TASKalfa 3553ci

Ошибки Kyocera TASKalfa 356ci

Ошибки Kyocera TASKalfa 358ci

Ошибки Kyocera TASKalfa 4002i

Ошибки Kyocera TASKalfa 4003i

Ошибки Kyocera TASKalfa 400ci

Ошибки Kyocera TASKalfa 4012i

Ошибки Kyocera TASKalfa 4052ci

Ошибки Kyocera TASKalfa 4053ci

Ошибки Kyocera TASKalfa 406ci

Ошибки Kyocera TASKalfa 408ci

Ошибки Kyocera TASKalfa 420i

Ошибки Kyocera TASKalfa 4500i

Ошибки Kyocera TASKalfa 4501i

Ошибки Kyocera TASKalfa 4550ci

Ошибки Kyocera TASKalfa 4551ci

Ошибки Kyocera TASKalfa 4820w

Ошибки Kyocera TASKalfa 5002i

Ошибки Kyocera TASKalfa 5003i

Ошибки Kyocera TASKalfa 500ci

Ошибки Kyocera TASKalfa 5052ci

Ошибки Kyocera TASKalfa 5053ci

Ошибки Kyocera TASKalfa 508ci

Ошибки Kyocera TASKalfa 520i

Ошибки Kyocera TASKalfa 5500i

Ошибки Kyocera TASKalfa 5501i

Ошибки Kyocera TASKalfa 550c

Ошибки Kyocera TASKalfa 552ci

Ошибки Kyocera TASKalfa 5550ci

Ошибки Kyocera TASKalfa 5551ci

Ошибки Kyocera TASKalfa 6002i

Ошибки Kyocera TASKalfa 6003i

Ошибки Kyocera TASKalfa 6052ci

Ошибки Kyocera TASKalfa 6053ci

Ошибки Kyocera TASKalfa 620

Ошибки Kyocera TASKalfa 6500i

Ошибки Kyocera TASKalfa 6501i

Ошибки Kyocera TASKalfa 650c

Ошибки Kyocera TASKalfa 6550ci

Ошибки Kyocera TASKalfa 6551ci

Ошибки Kyocera TASKalfa 7002i

Ошибки Kyocera TASKalfa 7003i

Ошибки Kyocera TASKalfa 7052ci

Ошибки Kyocera TASKalfa 7353ci

Ошибки Kyocera TASKalfa 750c

Ошибки Kyocera TASKalfa 7550ci

Ошибки Kyocera TASKalfa 7551ci

Ошибки Kyocera TASKalfa 8000i

Ошибки Kyocera TASKalfa 8001i

Ошибки Kyocera TASKalfa 8002i

Ошибки Kyocera TASKalfa 8003i

Ошибки Kyocera TASKalfa 8052ci

Ошибки Kyocera TASKalfa 820

Ошибки Kyocera TASKalfa 8353ci

Ошибки Kyocera TASKalfa 9002i

Ошибки Kyocera TASKalfa 9003i

Код ошибки Описание ошибки Причина ошибки 0030 FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem. Defective FAX control PWB. 0070 FAX control PWB incompatible detection Error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. FAX control PWB (The FAX PWB installed will not be the one designed for the machine. 0100 Backup memory device error EEPROM (Control PWB) 0120 MAC address data error
For data in which the MAC address is invalid. EEPROM (Control PWB) 0130 Backup memory read/write error (main NAMD) Flash memory (Control PWB) 0140 Backup memory data error (main NAND) Flash memory (Control PWB) 0150 Engine PWB EEPROM error
Detecting engine PWB EEPROM communication error. Improper installation engine PWB EEPROM. Defective engine PWB. Device damage of EEPROM. 0170 Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters. Data damage of EEPROM. Defective PWB. 0180 Machine number mismatch
Machine number of control does not match. Data damage of EEPROM. 0600 Expanded memory (DIMM) installing error
The expansion memory modules (DIMM) are not correctly mounted. Improper installation expanded memory (DIMM). 0610 Expanded memory (DIMM) error
The expansion memory modules (DIMM) mounted on the main PWB does not operate correctly. Defective expanded memory (DIMM). Defective main PWB. 0640 Hard disk error
The hard disk cannot be accessed. Defective hard disk. Defective main PWB. 0830 FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB. Defective FAX software. Defective FAX control PWB. 0840 Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. The battery is disconnected from the main PWB. Defective main PWB. 0870 FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX control PWB. Defective FAX control PWB or main PWB. 0920 Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. Defective FAX control PWB. 0930 EEPROM bus error Defective drum PWB (EEPROM). Defective engine PWB (EEPROM). Defective engine PWB. Defective main PWB. 1010 Lift motor error
When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively. Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB. 1020 PF lift motor error (paper feeder 1)
When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively. Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. 1030 PF lift motor error (paper feeder 2)
When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively. Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. 1500 PF heater 1 high temperature error (paper feeder 1)
A temperature higher than 75C/167F is detected. Defective connector cable or poor contact in the connector. Shorted PF thermistor 1. Defective PF fan motor 1. Defective PF main PWB. 1510 PF heater 2 high temperature error (paper feeder 1)
A temperature higher than 75C/167F is detected. Defective connector cable or poor contact in the connector. Shorted PF thermistor 2. Defective PF fan motor 2. Defective PF main PWB. 1520 PF heater 1 high temperature error (paper feeder 2)
A temperature higher than 75aC/167F is detected. Defective connector cable or poor contact in the connector. Shorted PF thermistor 1. Defective PF fan motor 1. Defective PF main PWB. 1530 PF heater 2 high temperature error (paper feeder 2)
A temperature higher than 75C/167F is detected. Defective connector cable or poor contact in the connector. Shorted PF thermistor 2. Defective PF fan motor 2. Defective PF main PWB. 1600 PF heater 1 low temperature error (paper feeder 1)
An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 1 is turned on. Defective connector cable or poor contact in the connector. PF thermistor 1 installed incorrectly. Defective PF thermistor 1. Broken PF heater 1. Defective PF heater PWB or PF main PWB. 1610 PF heater 2 low temperature error (paper feeder 1)
An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 2 is turned on. Defective connector cable or poor contact in the connector. PF thermistor 2 installed incorrectly. Defective PF thermistor 2. Broken PF heater 2. Defective PF heater PWB or PF main PWB. 1620 PF heater 1 low temperature error (paper feeder 2)
An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 1 is turned on. Defective connector cable or poor contact in the connector. PF thermistor 1 installed incorrectly. Defective PF thermistor 1. Broken PF heater 1. Defective PF heater PWB or PF main PWB. 1630 PF heater 2 low temperature error (paper feeder 2)
An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 2 is turned on. Defective connector cable or poor contact in the connector. PF thermistor 2 installed incorrectly. Defective PF thermistor 2. Broken PF heater 2. Defective PF heater PWB or PF main PWB. 1800 Paper feeder communication error
Communication error between engine PWB and optional paper feeder. Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB. 2100 Developing motor error
The developing motor ready input is not given for 5 s during the main motor is ON. Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing motor. Defective developing motor. Defective engine PWB. 2200 Drum motor error
The drum motor ready input is not given for 5 s during the drum motor is ON. Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB. 2330 Fuser pressure release motor error
When the fuser pressure release motor is driven, the motor over-current detection signal is detected continuously for 8 times (800 ms) at 100 ms intervals. Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective engine PWB. 2340 Fuser pressure release motor time-out error
When the fuser pressure release motor is driven, the envelope switch (EVSW) is not detectable for 6 s. Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective engine PWB. 2500 Paper feed motor error
The drum motor ready input is not given for 5 s during the paper feed motor is ON. Defective connector cable or poor contact in the connector. Defective drive transmission system of the paper feed motor. Defective paper feed motor. Defective engine PWB. 2600 PF paper feed motor error (paper feeder 1)
The drum motor ready input is not given for 2 s during the PF paper feed motor is ON. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF paper feed motor. Defective PF paper feed motor. Defective PF main PWB 2610 PF paper feed motor error (paper feeder 2)
The drum motor ready input is not given for 2 s during the PF paper feed motor is ON. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF paper feed motor. Defective PF paper feed motor. Defective PF main PWB. 2730 Developing release motor error
When the developing release motor is driven, the motor over-current detection signal is detected continuously for 8 times (800 ms) at 100 ms intervals. Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing release motor. Defective developing release motor. Defective engine PWB. 2740 Developing release motor time-out error
When the developing release motor is driven, the developing release switch (DEVRSW) is not detectable for 1 s. Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing release motor. Defective developing release motor. Defective engine PWB. 2820 Fuser motor error
The fuser motor ready input is not given for 5 s during the fuser motor is ON. Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser motor. Defective fuser motor. Defective engine PWB. 3100 ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table. Defective connector cable or poor contact in the connector. Defective home position sensor. Defective ISU motor. Defective CCD PWB. Defective main PWB. 3200 Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. Defective connector cable or poor contact in the connector. Defective exposure lamp. Defective inverter PWB or CCD PWB. Defective main PWB. 3300 AGC error
After AGC, correct input is not obtained at CCD. Defective connector cable or poor contact in the connector. Defective exposure lamp. Defective inverter PWB or CCD PWB. Defective main PWB. 3500 Communication error between scanner and ASIC
An error code is detected. Defective connector cable or poor contact in the connector. Defective CCD PWB. Defective main PWB. 4001 Polygon motor KM error
The polygon motor KM ready input is not given for 10 s during the polygon motor is ON. Defective connector cable or poor contact in the connector. Defective polygon motor KM. Defective engine PWB. 4002 Polygon motor CY error
The polygon motor CY ready input is not given for 10 s during the polygon motor is ON. Defective connector cable or poor contact in the connector. Defective polygon motor CY. Defective engine PWB. 4201 Laser output error (black)
The pin photo signal is not output from PD PWB K for one second while laser is emitted. Defective connector cable or poor contact in the connector. Defective APC PWB K. Defective PD PWB K. Defective engine PWB. 4202 Laser output error (cyan)
The pin photo signal is not output from PD PWB C for one second while laser is emitted. Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB. 4203 Laser output error (magenta)
The pin photo signal is not output from PD PWB M for one second while laser is emitted. Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB. 4204 Laser output error (yellow)
The pin photo signal is not output from PD PWB Y for one second while laser is emitted. Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB. 4600 LSU cleaning motor error
When the LSU cleaning motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. Defective connector cable or poor contact in the connector. Defective drive transmission system of the LSU cleaning motor. Defective LSU cleaning motor. Defective engine PWB. 4700 VIDEO ASIC device error Defective connector cable or poor contact in the connector. Defective main PWB or engine PWB. 5301 Broken cleaning lamp K wire
When the cleaning lamp K is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals. Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB. 5302 Broken cleaning lamp C wire
When the cleaning lamp C is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals. Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB. 5303 Broken cleaning lamp M wire
When the cleaning lamp M is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals. Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB. 5304 Broken cleaning lamp Y wire
When the cleaning lamp Y is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals. Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB. 6000 Broken fuser heater wire
The detected temperature of fuser thermistor does not rise 1„aC/1.8„aF after the fuser heater has been turned on continuously for 10 s in warming up. The fuser temperature does not reach 100„aC/212„aF after the fuser heater has been turned on continuously for 30 s in warming up. The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The detected temperature of fuser thermistor does not rise 1„aC/1.8„aF after the fuser heater has been turned on continuously for 10 s during printing. Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB. 6020 Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 240C/464F. By the activation of the high temperature error detection circuit (230C/446F or more) of fuser thermistor, the illumination of fuser heater was forcibly turned off and 10 s has elapsed. Shorted fuser thermistor. Defective engine PWB. 6030 Broken fuser thermistor wire
Input from fuser thermistor is 3 or less (A/D value) continuously for 1 s. Defective connector cable or poor contact in the connector. Broken fuser thermistor wire. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB. 6400 Zero-cross signal error
The zero-cross signal does not reach the engine PWB for more than 1 s. Defective connector cable or poor contact in the connector. Defective power source PWB or engine PWB 7001 Toner motor K error
When the toner motor K is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB. 7002 Toner motor C error
When the toner motor C is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB. 7003 Toner motor M error
When the toner motor M is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB. 7004 Toner motor Y error
When the toner motor Y is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB. 7401 Developing unit K noninstalling error
No density detection signal is output from toner sensor K in developing unit K. Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB. 7402 Developing unit C noninstalling error
No density detection signal is output from toner sensor C in developing unit C. Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB. 7403 Developing unit M noninstalling error
No density detection signal is output from toner sensor M in developing unit M. Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB. 7404 Developing unit Y noninstalling error
No density detection signal is output from toner sensor Y in developing unit Y. Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB. 7411 Drum unit K non- installing error
The EEPROM of drum PWB K does not communicate normally. Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB. 7412 Drum unit C non- installing error
The EEPROM of drum PWB C does not communicate normally. Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB. 7413 Drum unit M non- installing error
The EEPROM of drum PWB M does not communicate normally. Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB. 7414 Drum unit Y non- installing error
The EEPROM of drum PWB Y does not communicate normally. Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB. 9500
…
9520 Contact the Service Administrative Division. 9530 Backup data error
The serial number of the machine written on the EEPROM of the engine PWB differs with that is written on both the flash memory of the engine PWB and the EEPROM of the drum PWB as a backup. Replacing both the engine PWB and the drum unit at the same time. F000 Main PWB — operation panel PWB communication error Defective main PWB. Defective operation panel PWB. F010 Main PWB checksum error Defective main PWB F020 Main PWB RAM checksum errors Defective main memory (RAM) on the main PWB. Defective expanded memory (DIMM). F040 Main PWB — print engine communication error Defective main PWB. Defective engine PWB. F041 Main PWB — scanner engine communication error Defective main PWB. Defective engine PWB. F050 Print engine ROM checksum error Defective engine PWB. F051 Scanner engine ROM checksum error Defective engine PWB. F278 Power supply in drive system error Main power switch was turned off without using the power key, or a power failure has occurred.

Ошибки Kyocera ECOSYS M2030dn

Ошибки Kyocera ECOSYS M2030pn

Ошибки Kyocera ECOSYS M2035dn

Ошибки Kyocera ECOSYS M2040dn

Ошибки Kyocera ECOSYS M2135dn

Ошибки Kyocera ECOSYS M2530dn

Ошибки Kyocera ECOSYS M2535dn

Ошибки Kyocera ECOSYS M2540dn

Ошибки Kyocera ECOSYS M2540dw

Ошибки Kyocera ECOSYS M2635dn

Ошибки Kyocera ECOSYS M2635dw

Ошибки Kyocera ECOSYS M2640idw

Ошибки Kyocera ECOSYS M3040dn

Ошибки Kyocera ECOSYS M3040idn

Ошибки Kyocera ECOSYS M3145dn

Ошибки Kyocera ECOSYS M3145idn

Ошибки Kyocera ECOSYS M2735dw

Ошибки Kyocera ECOSYS M3540dn

Ошибки Kyocera ECOSYS M3540idn

Ошибки Kyocera ECOSYS M3550idn

Ошибки Kyocera ECOSYS M3560idn

Ошибки Kyocera ECOSYS M3645dn

Ошибки Kyocera ECOSYS M3645idn

Ошибки Kyocera ECOSYS M3655idn

Ошибки Kyocera ECOSYS M3660idn

Ошибки Kyocera ECOSYS M3860idn

Ошибки Kyocera ECOSYS M3860idn

Ошибки Kyocera ECOSYS M4125idn

Ошибки Kyocera ECOSYS M4132idn

Ошибки Kyocera ECOSYS M5521cdn

Ошибки Kyocera ECOSYS M5521cdw

Ошибки Kyocera ECOSYS M5526cdn

Ошибки Kyocera ECOSYS M5526cdw

Ошибки Kyocera ECOSYS M6026cdn

Ошибки Kyocera ECOSYS M6026cidn

Ошибки Kyocera ECOSYS M6030cdn

Ошибки Kyocera ECOSYS M6035cidn

Ошибки Kyocera ECOSYS M6230cidn

Ошибки Kyocera ECOSYS M6235cidn

Ошибки Kyocera ECOSYS M6526cdn

Ошибки Kyocera ECOSYS M6526cidn

Ошибки Kyocera ECOSYS M6530cdn

Ошибки Kyocera ECOSYS M6535cidn

Ошибки Kyocera ECOSYS M6630cidn

Ошибки Kyocera ECOSYS M6635cidn

Ошибки Kyocera ECOSYS M8124cidn

Ошибки Kyocera ECOSYS M8130cidn

Ошибки Kyocera ECOSYS P2035d

Ошибки Kyocera ECOSYS P2040dn

Ошибки Kyocera ECOSYS P2040dw

Ошибки Kyocera ECOSYS P2135d

Ошибки Kyocera ECOSYS P2135dn

Ошибки Kyocera ECOSYS P2235dn

Ошибки Kyocera ECOSYS P2235dw

Ошибки Kyocera ECOSYS P3045dn

Ошибки Kyocera ECOSYS P3050dn

Ошибки Kyocera ECOSYS P3055dn

Ошибки Kyocera ECOSYS P3060dn

Ошибки Kyocera ECOSYS P3145dn

Ошибки Kyocera ECOSYS P3150dn

Ошибки Kyocera ECOSYS P3155dn

Ошибки Kyocera ECOSYS P3160dn

Ошибки Kyocera ECOSYS P3260dn

Ошибки Kyocera ECOSYS P4035dn

Ошибки Kyocera ECOSYS P4040dn

Ошибки Kyocera ECOSYS P5021cdn

Ошибки Kyocera ECOSYS P5021cdw

Ошибки Kyocera ECOSYS P5026cdn

Ошибки Kyocera ECOSYS P5026cdw

Ошибки Kyocera ECOSYS P6021cdn

Ошибки Kyocera ECOSYS P6026cdn

Ошибки Kyocera ECOSYS P6030cdn

Ошибки Kyocera ECOSYS P6035cdn

Ошибки Kyocera ECOSYS P6130cdn

Ошибки Kyocera ECOSYS P6230cdn

Ошибки Kyocera ECOSYS P6235cdn

Ошибки Kyocera ECOSYS P7035cdn

Ошибки Kyocera ECOSYS P7040cdn

Ошибки Kyocera ECOSYS P7240cdn

Ошибки Kyocera ECOSYS P8060cdn

Ошибки Kyocera FS-C8600DN

Ошибки Kyocera FS-C8650DN

Ошибки Kyocera FS1016MFP

Ошибки Kyocera FS1018MFP

Ошибки Kyocera FS1020MFP

Ошибки Kyocera FS1024MFP

Ошибки Kyocera FS1025MFP

Ошибки Kyocera FS1028MFP

Ошибки Kyocera FS1030MFP

Ошибки Kyocera FS1035MFP

Ошибки Kyocera FS1040

Ошибки Kyocera FS1050

Ошибки Kyocera FS1060DN

Ошибки Kyocera FS1100

Ошибки Kyocera FS1110

Ошибки Kyocera FS1116MFP

Ошибки Kyocera FS1118MFP

Ошибки Kyocera FS1120

Ошибки Kyocera FS1120MFP

Ошибки Kyocera FS1124MFP

Ошибки Kyocera FS1125MFP

Ошибки Kyocera FS1128MFP

Ошибки Kyocera FS1130MFP

Ошибки Kyocera FS1135MFP

Ошибки Kyocera FS1200

Ошибки Kyocera FS1220MFP

Ошибки Kyocera FS1300D

Ошибки Kyocera FS1320D

Ошибки Kyocera FS1320MFP

Ошибки Kyocera FS1325MFP

Ошибки Kyocera FS1350DN

Ошибки Kyocera FS1370DN

Ошибки Kyocera FS1500

Ошибки Kyocera FS6020

Ошибки Kyocera FS6025MFP

Ошибки Kyocera FS6025MFPB

Ошибки Kyocera FS6030MFP

Ошибки Kyocera FS6500

Ошибки Kyocera FS6525MFP

Ошибки Kyocera FS6530MFP

Ошибки Kyocera FS6700

Ошибки Kyocera FS6900

Ошибки Kyocera FS6950DN

Ошибки Kyocera FS8000CD

Ошибки Kyocera FS8000CN

Ошибки Kyocera FS8100DN

Ошибки Kyocera TASKalfa 180

Ошибки Kyocera TASKalfa 1800

Ошибки Kyocera TASKalfa 1801

Ошибки Kyocera TASKalfa 181

Ошибки Kyocera TASKalfa 205c

Ошибки Kyocera TASKalfa 220

Ошибки Kyocera TASKalfa 2200

Ошибки Kyocera TASKalfa 2201

Ошибки Kyocera TASKalfa 221

Ошибки Kyocera TASKalfa 2420w

Ошибки Kyocera TASKalfa 2460ci

Ошибки Kyocera TASKalfa 2470ci

Ошибки Kyocera TASKalfa 250ci

Ошибки Kyocera TASKalfa 2510i

Ошибки Kyocera TASKalfa 2520i

Ошибки Kyocera TASKalfa 255

Ошибки Kyocera TASKalfa 2550ci

Ошибки Kyocera TASKalfa 2551ci

Ошибки Kyocera TASKalfa 2552ci

Ошибки Kyocera TASKalfa 2553ci

Ошибки Kyocera TASKalfa 255b

Ошибки Kyocera TASKalfa 255c

Ошибки Kyocera TASKalfa 265ci

Ошибки Kyocera TASKalfa 300ci

Ошибки Kyocera TASKalfa 300i

Ошибки Kyocera TASKalfa 3010i

Ошибки Kyocera TASKalfa 3011i

Ошибки Kyocera TASKalfa 305

Ошибки Kyocera TASKalfa 3050ci

Ошибки Kyocera TASKalfa 3051ci

Ошибки Kyocera TASKalfa 306ci

Ошибки Kyocera TASKalfa 307ci

Ошибки Kyocera TASKalfa 308ci

Ошибки Kyocera TASKalfa 3212i

Ошибки Kyocera TASKalfa 3252ci

Ошибки Kyocera TASKalfa 3253ci

Ошибки Kyocera TASKalfa 3500i

Ошибки Kyocera TASKalfa 3501i

Ошибки Kyocera TASKalfa 350ci

Ошибки Kyocera TASKalfa 3510i

Ошибки Kyocera TASKalfa 3511i

Ошибки Kyocera TASKalfa 3550ci

Ошибки Kyocera TASKalfa 3551ci

Ошибки Kyocera TASKalfa 3552ci

Ошибки Kyocera TASKalfa 3553ci

Ошибки Kyocera TASKalfa 356ci

Ошибки Kyocera TASKalfa 358ci

Ошибки Kyocera TASKalfa 4002i

Ошибки Kyocera TASKalfa 4003i

Ошибки Kyocera TASKalfa 400ci

Ошибки Kyocera TASKalfa 4012i

Ошибки Kyocera TASKalfa 4052ci

Ошибки Kyocera TASKalfa 4053ci

Ошибки Kyocera TASKalfa 406ci

Ошибки Kyocera TASKalfa 408ci

Ошибки Kyocera TASKalfa 420i

Ошибки Kyocera TASKalfa 4500i

Ошибки Kyocera TASKalfa 4501i

Ошибки Kyocera TASKalfa 4550ci

Ошибки Kyocera TASKalfa 4551ci

Ошибки Kyocera TASKalfa 4820w

Ошибки Kyocera TASKalfa 5002i

Ошибки Kyocera TASKalfa 5003i

Ошибки Kyocera TASKalfa 500ci

Ошибки Kyocera TASKalfa 5052ci

Ошибки Kyocera TASKalfa 5053ci

Ошибки Kyocera TASKalfa 508ci

Ошибки Kyocera TASKalfa 520i

Ошибки Kyocera TASKalfa 5500i

Ошибки Kyocera TASKalfa 5501i

Ошибки Kyocera TASKalfa 550c

Ошибки Kyocera TASKalfa 552ci

Ошибки Kyocera TASKalfa 5550ci

Ошибки Kyocera TASKalfa 5551ci

Ошибки Kyocera TASKalfa 6002i

Ошибки Kyocera TASKalfa 6003i

Ошибки Kyocera TASKalfa 6052ci

Ошибки Kyocera TASKalfa 6053ci

Ошибки Kyocera TASKalfa 620

Ошибки Kyocera TASKalfa 6500i

Ошибки Kyocera TASKalfa 6501i

Ошибки Kyocera TASKalfa 650c

Ошибки Kyocera TASKalfa 6550ci

Ошибки Kyocera TASKalfa 6551ci

Ошибки Kyocera TASKalfa 7002i

Ошибки Kyocera TASKalfa 7003i

Ошибки Kyocera TASKalfa 7052ci

Ошибки Kyocera TASKalfa 7353ci

Ошибки Kyocera TASKalfa 750c

Ошибки Kyocera TASKalfa 7550ci

Ошибки Kyocera TASKalfa 7551ci

Ошибки Kyocera TASKalfa 8000i

Ошибки Kyocera TASKalfa 8001i

Ошибки Kyocera TASKalfa 8002i

Ошибки Kyocera TASKalfa 8003i

Ошибки Kyocera TASKalfa 8052ci

Ошибки Kyocera TASKalfa 820

Ошибки Kyocera TASKalfa 8353ci

Ошибки Kyocera TASKalfa 9002i

Ошибки Kyocera TASKalfa 9003i

Код ошибки

Описание ошибки

Причина ошибки

0030
FAX control PWB system error
Processing with the fax software was disabled due to a hardware problem.
Defective FAX control PWB.

0070
FAX control PWB incompatible detection Error
Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted.
FAX control PWB (The FAX PWB installed will not be the one designed for the machine.

0100
Backup memory device error
EEPROM (Control PWB)

0120
MAC address data error
For data in which the MAC address is invalid.
EEPROM (Control PWB)

0130
Backup memory read/write error (main NAMD)
Flash memory (Control PWB)

0140
Backup memory data error (main NAND)
Flash memory (Control PWB)

0150
Engine PWB EEPROM error
Detecting engine PWB EEPROM communication error.
Improper installation engine PWB EEPROM. Defective engine PWB. Device damage of EEPROM.

0170
Billing counting error
A checksum error is detected in the main and engine backup memories for the billing counters.
Data damage of EEPROM. Defective PWB.

0180
Machine number mismatch
Machine number of control does not match.
Data damage of EEPROM.

0600
Expanded memory (DIMM) installing error
The expansion memory modules (DIMM) are not correctly mounted.
Improper installation expanded memory (DIMM).

0610
Expanded memory (DIMM) error
The expansion memory modules (DIMM) mounted on the main PWB does not operate correctly.
Defective expanded memory (DIMM). Defective main PWB.

0640
Hard disk error
The hard disk cannot be accessed.
Defective hard disk. Defective main PWB.

0830
FAX control PWB flash program area checksum error
A checksum error occurred with the program of the FAX control PWB.
Defective FAX software. Defective FAX control PWB.

0840
Faults of RTC
The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed.
The battery is disconnected from the main PWB. Defective main PWB.

0870
FAX control PWB to main PWB high capacity data transfer error
High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times.
Improper installation FAX control PWB. Defective FAX control PWB or main PWB.

0920
Fax file system error
The backup data is not retained for file system abnormality of flash memory of the FAX control PWB.
Defective FAX control PWB.

0930
EEPROM bus error
Defective drum PWB (EEPROM). Defective engine PWB (EEPROM). Defective engine PWB. Defective main PWB.

1010
Lift motor error
When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively.
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB.

1020
PF lift motor error (paper feeder 1)
When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively.
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.

1030
PF lift motor error (paper feeder 2)
When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively.
Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB.

1500
PF heater 1 high temperature error (paper feeder 1)
A temperature higher than 75C/167F is detected.
Defective connector cable or poor contact in the connector. Shorted PF thermistor 1. Defective PF fan motor 1. Defective PF main PWB.

1510
PF heater 2 high temperature error (paper feeder 1)
A temperature higher than 75C/167F is detected.
Defective connector cable or poor contact in the connector. Shorted PF thermistor 2. Defective PF fan motor 2. Defective PF main PWB.

1520
PF heater 1 high temperature error (paper feeder 2)
A temperature higher than 75aC/167F is detected.
Defective connector cable or poor contact in the connector. Shorted PF thermistor 1. Defective PF fan motor 1. Defective PF main PWB.

1530
PF heater 2 high temperature error (paper feeder 2)
A temperature higher than 75C/167F is detected.
Defective connector cable or poor contact in the connector. Shorted PF thermistor 2. Defective PF fan motor 2. Defective PF main PWB.

1600
PF heater 1 low temperature error (paper feeder 1)
An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 1 is turned on.
Defective connector cable or poor contact in the connector. PF thermistor 1 installed incorrectly. Defective PF thermistor 1. Broken PF heater 1. Defective PF heater PWB or PF main PWB.

1610
PF heater 2 low temperature error (paper feeder 1)
An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 2 is turned on.
Defective connector cable or poor contact in the connector. PF thermistor 2 installed incorrectly. Defective PF thermistor 2. Broken PF heater 2. Defective PF heater PWB or PF main PWB.

1620
PF heater 1 low temperature error (paper feeder 2)
An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 1 is turned on.
Defective connector cable or poor contact in the connector. PF thermistor 1 installed incorrectly. Defective PF thermistor 1. Broken PF heater 1. Defective PF heater PWB or PF main PWB.

1630
PF heater 2 low temperature error (paper feeder 2)
An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 2 is turned on.
Defective connector cable or poor contact in the connector. PF thermistor 2 installed incorrectly. Defective PF thermistor 2. Broken PF heater 2. Defective PF heater PWB or PF main PWB.

1800
Paper feeder communication error
Communication error between engine PWB and optional paper feeder.
Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB.

2100
Developing motor error
The developing motor ready input is not given for 5 s during the main motor is ON.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing motor. Defective developing motor. Defective engine PWB.

2200
Drum motor error
The drum motor ready input is not given for 5 s during the drum motor is ON.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB.

2330
Fuser pressure release motor error
When the fuser pressure release motor is driven, the motor over-current detection signal is detected continuously for 8 times (800 ms) at 100 ms intervals.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective engine PWB.

2340
Fuser pressure release motor time-out error
When the fuser pressure release motor is driven, the envelope switch (EVSW) is not detectable for 6 s.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective engine PWB.

2500
Paper feed motor error
The drum motor ready input is not given for 5 s during the paper feed motor is ON.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the paper feed motor. Defective paper feed motor. Defective engine PWB.

2600
PF paper feed motor error (paper feeder 1)
The drum motor ready input is not given for 2 s during the PF paper feed motor is ON.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF paper feed motor. Defective PF paper feed motor. Defective PF main PWB

2610
PF paper feed motor error (paper feeder 2)
The drum motor ready input is not given for 2 s during the PF paper feed motor is ON.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF paper feed motor. Defective PF paper feed motor. Defective PF main PWB.

2730
Developing release motor error
When the developing release motor is driven, the motor over-current detection signal is detected continuously for 8 times (800 ms) at 100 ms intervals.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing release motor. Defective developing release motor. Defective engine PWB.

2740
Developing release motor time-out error
When the developing release motor is driven, the developing release switch (DEVRSW) is not detectable for 1 s.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing release motor. Defective developing release motor. Defective engine PWB.

2820
Fuser motor error
The fuser motor ready input is not given for 5 s during the fuser motor is ON.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser motor. Defective fuser motor. Defective engine PWB.

3100
ISU home position error
The home position is not correct when the power is turned on or at the start of copying using the table.
Defective connector cable or poor contact in the connector. Defective home position sensor. Defective ISU motor. Defective CCD PWB. Defective main PWB.

3200
Exposure lamp error
When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s.
Defective connector cable or poor contact in the connector. Defective exposure lamp. Defective inverter PWB or CCD PWB. Defective main PWB.

3300
AGC error
After AGC, correct input is not obtained at CCD.
Defective connector cable or poor contact in the connector. Defective exposure lamp. Defective inverter PWB or CCD PWB. Defective main PWB.

3500
Communication error between scanner and ASIC
An error code is detected.
Defective connector cable or poor contact in the connector. Defective CCD PWB. Defective main PWB.

4001
Polygon motor KM error
The polygon motor KM ready input is not given for 10 s during the polygon motor is ON.
Defective connector cable or poor contact in the connector. Defective polygon motor KM. Defective engine PWB.

4002
Polygon motor CY error
The polygon motor CY ready input is not given for 10 s during the polygon motor is ON.
Defective connector cable or poor contact in the connector. Defective polygon motor CY. Defective engine PWB.

4201
Laser output error (black)
The pin photo signal is not output from PD PWB K for one second while laser is emitted.
Defective connector cable or poor contact in the connector. Defective APC PWB K. Defective PD PWB K. Defective engine PWB.

4202
Laser output error (cyan)
The pin photo signal is not output from PD PWB C for one second while laser is emitted.
Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB.

4203
Laser output error (magenta)
The pin photo signal is not output from PD PWB M for one second while laser is emitted.
Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB.

4204
Laser output error (yellow)
The pin photo signal is not output from PD PWB Y for one second while laser is emitted.
Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB.

4600
LSU cleaning motor error
When the LSU cleaning motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the LSU cleaning motor. Defective LSU cleaning motor. Defective engine PWB.

4700
VIDEO ASIC device error
Defective connector cable or poor contact in the connector. Defective main PWB or engine PWB.

5301
Broken cleaning lamp K wire
When the cleaning lamp K is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB.

5302
Broken cleaning lamp C wire
When the cleaning lamp C is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB.

5303
Broken cleaning lamp M wire
When the cleaning lamp M is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB.

5304
Broken cleaning lamp Y wire
When the cleaning lamp Y is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals.
Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB.

6000
Broken fuser heater wire
The detected temperature of fuser thermistor does not rise 1„aC/1.8„aF after the fuser heater has been turned on continuously for 10 s in warming up. The fuser temperature does not reach 100„aC/212„aF after the fuser heater has been turned on continuously for 30 s in warming up. The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The detected temperature of fuser thermistor does not rise 1„aC/1.8„aF after the fuser heater has been turned on continuously for 10 s during printing.
Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB.

6020
Abnormally high fuser thermistor temperature
The fuser thermistor detects a temperature higher than 240C/464F. By the activation of the high temperature error detection circuit (230C/446F or more) of fuser thermistor, the illumination of fuser heater was forcibly turned off and 10 s has elapsed.
Shorted fuser thermistor. Defective engine PWB.

6030
Broken fuser thermistor wire
Input from fuser thermistor is 3 or less (A/D value) continuously for 1 s.
Defective connector cable or poor contact in the connector. Broken fuser thermistor wire. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB.

6400
Zero-cross signal error
The zero-cross signal does not reach the engine PWB for more than 1 s.
Defective connector cable or poor contact in the connector. Defective power source PWB or engine PWB

7001
Toner motor K error
When the toner motor K is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB.

7002
Toner motor C error
When the toner motor C is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB.

7003
Toner motor M error
When the toner motor M is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB.

7004
Toner motor Y error
When the toner motor Y is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals.
Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB.

7401
Developing unit K noninstalling error
No density detection signal is output from toner sensor K in developing unit K.
Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB.

7402
Developing unit C noninstalling error
No density detection signal is output from toner sensor C in developing unit C.
Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB.

7403
Developing unit M noninstalling error
No density detection signal is output from toner sensor M in developing unit M.
Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB.

7404
Developing unit Y noninstalling error
No density detection signal is output from toner sensor Y in developing unit Y.
Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB.

7411
Drum unit K non- installing error
The EEPROM of drum PWB K does not communicate normally.
Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB.

7412
Drum unit C non- installing error
The EEPROM of drum PWB C does not communicate normally.
Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB.

7413
Drum unit M non- installing error
The EEPROM of drum PWB M does not communicate normally.
Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB.

7414
Drum unit Y non- installing error
The EEPROM of drum PWB Y does not communicate normally.
Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB.

9500
…
9520
Contact the Service Administrative Division.

9530
Backup data error
The serial number of the machine written on the EEPROM of the engine PWB differs with that is written on both the flash memory of the engine PWB and the EEPROM of the drum PWB as a backup.
Replacing both the engine PWB and the drum unit at the same time.

F000
Main PWB — operation panel PWB communication error
Defective main PWB. Defective operation panel PWB.

F010
Main PWB checksum error
Defective main PWB

F020
Main PWB RAM checksum errors
Defective main memory (RAM) on the main PWB. Defective expanded memory (DIMM).

F040
Main PWB — print engine communication error
Defective main PWB. Defective engine PWB.

F041
Main PWB — scanner engine communication error
Defective main PWB. Defective engine PWB.

F050
Print engine ROM checksum error
Defective engine PWB.

F051
Scanner engine ROM checksum error
Defective engine PWB.

F278
Power supply in drive system error
Main power switch was turned off without using the power key, or a power failure has occurred.

Code

7001

Toner motor K error

When the toner motor K is driven, the

toner motor K over-current detection sig-

nal is detected continuously for 50 times

(5 s) at 100 ms intervals.

7002

Toner motor C error

When the toner motor C is driven, the

toner motor C over-current detection sig-

nal is detected continuously for 50 times

(5 s) at 100 ms intervals.

7003

Toner motor M error

When the toner motor M is driven, the

toner motor M over-current detection sig-

nal is detected continuously for 50 times

(5 s) at 100 ms intervals.

Contents

Causes

Check procedures/corrective measures

Defective harness

Reinsert the connector. Also check for conti-

between toner

nuity within the connector harness. If none,

motor K and

remedy or replace the harness.

engine PWB

(YC22), or

improper connec-

tor insertion.

Defective drive

Check if the gears rotate smoothly. If not,

transmission

grease the bushings and gears. Check for

system of the toner

broken gears and replace if any.

motor K.

Defective toner

Replace the toner motor K.

motor K.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between toner

nuity within the connector harness. If none,

motor C and

remedy or replace the harness.

engine PWB

(YC24), or

improper connec-

tor insertion.

Defective drive

Check if the gears rotate smoothly. If not,

transmission

grease the bushings and gears. Check for

system of the toner

broken gears and replace if any.

motor C.

Defective toner

Replace the toner motor C.

motor C.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between toner

nuity within the connector harness. If none,

motor M and

remedy or replace the harness.

engine PWB

(YC25), or

improper connec-

tor insertion.

Defective drive

Check if the gears rotate smoothly. If not,

transmission

grease the bushings and gears. Check for

system of the toner

broken gears and replace if any.

motor M.

Defective toner

Replace the toner motor M.

motor M.

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Remarks

2K8

1-4-15