Ошибка c4201 kyocera 2540

Модератор: vetal

Вернуться в Принтеры, МФУ, факсы, копиры формата A4

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Информация, приведенная в этой статье, актуальна для аппаратов Kyocera: P2035d, P2135d, P2135dn, M2030dn, M2030dn, M2530dn, M2035dn, M2035dn, M2535dn, M2535dn, FS-1300D, FS-1350DN, FS-1120D, FS-1320D, FS-1370DN, FS-1030MFP, FS-1030MFP, FS-1130MFP, FS-1130MFP, FS-1035MFP, FS-1035MFP, FS-1035MFP, FS-1135MFP, FS-1135MFP, FS-1135MFP.

Первое, с чего начинается любой ремонт принтера Kyocera – выявление неисправности. Процесс диагностики современным мастерам существенно упрощают специальные коды ошибок, которые появляются на дисплее МФУ при его неисправности. Впрочем, эти коды могут быть полезны не только профессиональному мастеру, которого отправил к вам сервисный центр Kyocera. Опытный пользователь, глядя на код, сможет сам диагностировать проблему и даже исправить ее. Хороший пример этого – ошибки J4201/J4202/J4203/J4208/J4209, которые аппарат выдает при замятии в зоне узла термофиксации в процессе двухсторонней печати.

В аппаратах Kyocera данных серий до февраля 2015 года устанавливалась шестерня без ребер жесткости, что и провоцировало ее частое повреждение.

В Феврале 2015 года выпустили модификацию данной шестерни.

При должной сноровке заменить данную шестерню можно за 30-40 минут самостоятельно. Но если вы не уверены в своих силах на все 100%, то лучше доверить работу профессиональному мастеру из сервисного центра Kyocera. Еще один повод сделать так – при ремонте МФУ вне сервисного центра на аппарат перестает действовать гарантия. Будьте внимательны к своей технике и доверяйте ее ремонт и обслуживание только профессионалам – и тогда она прослужит вам долгие годы!

Если с аппаратом Kyocera TASKalfa 1800, Kyocera TASKalfa 2200 произошла проблема, откроется следующий экран с уведомлением.
• Индикатор [Внимание] на панели управления горит или мигает.
• На дисплее сообщений панели управления аппарата появилось сообщение об ошибке.

Если индикатор [Внимание] горит или мигает и на дисплее сообщений панели управления аппарата появилось сообщение об ошибке, проверьте KYOCERA Client Tool или Монитор состояния.

ПРИМЕЧАНИЕ Если индикаторы постоянно горят и мигают не так, как описано выше, вероятно, произошла ошибка службы. Выключите питание, отсоедините шнур питания и вставьте его обратно, после чего включите питание. Это может помочь сбросить ошибку. Если ошибка не исчезает, свяжитесь со своим представителем сервисной службы (тел. в Минске +375 17 291-28-24)

Ниже описаны неполадки, которые не могут быть устранены пользователем

2K8

Code

4002

Polygon motor MC error

The polygon motor MC ready input is not

given for 10 seconds during the polygon

motor MC is ON.

4201

Laser output error (Black)

The pin photo signal (PDN) is not output

from PD PWB K for one second while

laser is emitted.

4202

Laser output error (Cyan)

The pin photo signal (PDN) is not output

from PD PWB C for one second while

laser is emitted.

4203

Laser output error (Magenta)

The pin photo signal (PDN) is not output

from PD PWB M for one second while

laser is emitted.

1-4-10

Contents

Causes

Check procedures/corrective measures

Defective harness

Reinsert the connector. Also check for conti-

between polygon

nuity within the connector harness. If none,

motor MC and

remedy or replace the harness.

engine PWB

(YC30), or

improper connec-

tor insertion.

Defective laser

Replace the laser scanner unit MC (See

scanner unit MC.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between APC

nuity within the connector harness. If none,

PWB K and engine

remedy or replace the harness.

PWB (YC29), or

improper connec-

tor insertion.

Defective APC

Replace the laser scanner unit YK (See

PWB K.

page 1-5-37).

Defective PD PWB

Replace the laser scanner unit YK (See

K.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between APC

nuity within the connector harness. If none,

PWB C and engine

remedy or replace the harness.

PWB (YC30), or

improper connec-

tor insertion.

Defective APC

Replace the laser scanner unit MC (See

PWB C.

page 1-5-37).

Defective PD PWB

Replace the laser scanner unit MC (See

C.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between APC

nuity within the connector harness. If none,

PWB M and engine

remedy or replace the harness.

PWB (YC30), or

improper connec-

tor insertion.

Defective APC

Replace the laser scanner unit MC (See

PWB M.

page 1-5-37).

Defective PD PWB

Replace the laser scanner unit MC (See

M.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Remarks

Ошибки Kyocera ECOSYS M2030dn

Ошибки Kyocera ECOSYS M2030pn

Ошибки Kyocera ECOSYS M2035dn

Ошибки Kyocera ECOSYS M2040dn

Ошибки Kyocera ECOSYS M2135dn

Ошибки Kyocera ECOSYS M2530dn

Ошибки Kyocera ECOSYS M2535dn

Ошибки Kyocera ECOSYS M2540dn

Ошибки Kyocera ECOSYS M2540dw

Ошибки Kyocera ECOSYS M2635dn

Ошибки Kyocera ECOSYS M2635dw

Ошибки Kyocera ECOSYS M2640idw

Ошибки Kyocera ECOSYS M3040dn

Ошибки Kyocera ECOSYS M3040idn

Ошибки Kyocera ECOSYS M3145dn

Ошибки Kyocera ECOSYS M3145idn

Ошибки Kyocera ECOSYS M2735dw

Ошибки Kyocera ECOSYS M3540dn

Ошибки Kyocera ECOSYS M3540idn

Ошибки Kyocera ECOSYS M3550idn

Ошибки Kyocera ECOSYS M3560idn

Ошибки Kyocera ECOSYS M3645dn

Ошибки Kyocera ECOSYS M3645idn

Ошибки Kyocera ECOSYS M3655idn

Ошибки Kyocera ECOSYS M3660idn

Ошибки Kyocera ECOSYS M3860idn

Ошибки Kyocera ECOSYS M3860idn

Ошибки Kyocera ECOSYS M4125idn

Ошибки Kyocera ECOSYS M4132idn

Ошибки Kyocera ECOSYS M5521cdn

Ошибки Kyocera ECOSYS M5521cdw

Ошибки Kyocera ECOSYS M5526cdn

Ошибки Kyocera ECOSYS M5526cdw

Ошибки Kyocera ECOSYS M6026cdn

Ошибки Kyocera ECOSYS M6026cidn

Ошибки Kyocera ECOSYS M6030cdn

Ошибки Kyocera ECOSYS M6035cidn

Ошибки Kyocera ECOSYS M6230cidn

Ошибки Kyocera ECOSYS M6235cidn

Ошибки Kyocera ECOSYS M6526cdn

Ошибки Kyocera ECOSYS M6526cidn

Ошибки Kyocera ECOSYS M6530cdn

Ошибки Kyocera ECOSYS M6535cidn

Ошибки Kyocera ECOSYS M6630cidn

Ошибки Kyocera ECOSYS M6635cidn

Ошибки Kyocera ECOSYS M8124cidn

Ошибки Kyocera ECOSYS M8130cidn

Ошибки Kyocera ECOSYS P2035d

Ошибки Kyocera ECOSYS P2040dn

Ошибки Kyocera ECOSYS P2040dw

Ошибки Kyocera ECOSYS P2135d

Ошибки Kyocera ECOSYS P2135dn

Ошибки Kyocera ECOSYS P2235dn

Ошибки Kyocera ECOSYS P2235dw

Ошибки Kyocera ECOSYS P3045dn

Ошибки Kyocera ECOSYS P3050dn

Ошибки Kyocera ECOSYS P3055dn

Ошибки Kyocera ECOSYS P3060dn

Ошибки Kyocera ECOSYS P3145dn

Ошибки Kyocera ECOSYS P3150dn

Ошибки Kyocera ECOSYS P3155dn

Ошибки Kyocera ECOSYS P3160dn

Ошибки Kyocera ECOSYS P3260dn

Ошибки Kyocera ECOSYS P4035dn

Ошибки Kyocera ECOSYS P4040dn

Ошибки Kyocera ECOSYS P5021cdn

Ошибки Kyocera ECOSYS P5021cdw

Ошибки Kyocera ECOSYS P5026cdn

Ошибки Kyocera ECOSYS P5026cdw

Ошибки Kyocera ECOSYS P6021cdn

Ошибки Kyocera ECOSYS P6026cdn

Ошибки Kyocera ECOSYS P6030cdn

Ошибки Kyocera ECOSYS P6035cdn

Ошибки Kyocera ECOSYS P6130cdn

Ошибки Kyocera ECOSYS P6230cdn

Ошибки Kyocera ECOSYS P6235cdn

Ошибки Kyocera ECOSYS P7035cdn

Ошибки Kyocera ECOSYS P7040cdn

Ошибки Kyocera ECOSYS P7240cdn

Ошибки Kyocera ECOSYS P8060cdn

Ошибки Kyocera FS-C8600DN

Ошибки Kyocera FS-C8650DN

Ошибки Kyocera FS1016MFP

Ошибки Kyocera FS1018MFP

Ошибки Kyocera FS1020MFP

Ошибки Kyocera FS1024MFP

Ошибки Kyocera FS1025MFP

Ошибки Kyocera FS1028MFP

Ошибки Kyocera FS1030MFP

Ошибки Kyocera FS1035MFP

Ошибки Kyocera FS1040

Ошибки Kyocera FS1050

Ошибки Kyocera FS1060DN

Ошибки Kyocera FS1100

Ошибки Kyocera FS1110

Ошибки Kyocera FS1116MFP

Ошибки Kyocera FS1118MFP

Ошибки Kyocera FS1120

Ошибки Kyocera FS1120MFP

Ошибки Kyocera FS1124MFP

Ошибки Kyocera FS1125MFP

Ошибки Kyocera FS1128MFP

Ошибки Kyocera FS1130MFP

Ошибки Kyocera FS1135MFP

Ошибки Kyocera FS1200

Ошибки Kyocera FS1220MFP

Ошибки Kyocera FS1300D

Ошибки Kyocera FS1320D

Ошибки Kyocera FS1320MFP

Ошибки Kyocera FS1325MFP

Ошибки Kyocera FS1350DN

Ошибки Kyocera FS1370DN

Ошибки Kyocera FS1500

Ошибки Kyocera FS6020

Ошибки Kyocera FS6025MFP

Ошибки Kyocera FS6025MFPB

Ошибки Kyocera FS6030MFP

Ошибки Kyocera FS6500

Ошибки Kyocera FS6525MFP

Ошибки Kyocera FS6530MFP

Ошибки Kyocera FS6700

Ошибки Kyocera FS6900

Ошибки Kyocera FS6950DN

Ошибки Kyocera FS8000CD

Ошибки Kyocera FS8000CN

Ошибки Kyocera FS8100DN

Ошибки Kyocera TASKalfa 180

Ошибки Kyocera TASKalfa 1800

Ошибки Kyocera TASKalfa 1801

Ошибки Kyocera TASKalfa 181

Ошибки Kyocera TASKalfa 205c

Ошибки Kyocera TASKalfa 220

Ошибки Kyocera TASKalfa 2200

Ошибки Kyocera TASKalfa 2201

Ошибки Kyocera TASKalfa 221

Ошибки Kyocera TASKalfa 2420w

Ошибки Kyocera TASKalfa 2460ci

Ошибки Kyocera TASKalfa 2470ci

Ошибки Kyocera TASKalfa 250ci

Ошибки Kyocera TASKalfa 2510i

Ошибки Kyocera TASKalfa 2520i

Ошибки Kyocera TASKalfa 255

Ошибки Kyocera TASKalfa 2550ci

Ошибки Kyocera TASKalfa 2551ci

Ошибки Kyocera TASKalfa 2552ci

Ошибки Kyocera TASKalfa 2553ci

Ошибки Kyocera TASKalfa 255b

Ошибки Kyocera TASKalfa 255c

Ошибки Kyocera TASKalfa 265ci

Ошибки Kyocera TASKalfa 300ci

Ошибки Kyocera TASKalfa 300i

Ошибки Kyocera TASKalfa 3010i

Ошибки Kyocera TASKalfa 3011i

Ошибки Kyocera TASKalfa 305

Ошибки Kyocera TASKalfa 3050ci

Ошибки Kyocera TASKalfa 3051ci

Ошибки Kyocera TASKalfa 306ci

Ошибки Kyocera TASKalfa 307ci

Ошибки Kyocera TASKalfa 308ci

Ошибки Kyocera TASKalfa 3212i

Ошибки Kyocera TASKalfa 3252ci

Ошибки Kyocera TASKalfa 3253ci

Ошибки Kyocera TASKalfa 3500i

Ошибки Kyocera TASKalfa 3501i

Ошибки Kyocera TASKalfa 350ci

Ошибки Kyocera TASKalfa 3510i

Ошибки Kyocera TASKalfa 3511i

Ошибки Kyocera TASKalfa 3550ci

Ошибки Kyocera TASKalfa 3551ci

Ошибки Kyocera TASKalfa 3552ci

Ошибки Kyocera TASKalfa 3553ci

Ошибки Kyocera TASKalfa 356ci

Ошибки Kyocera TASKalfa 358ci

Ошибки Kyocera TASKalfa 4002i

Ошибки Kyocera TASKalfa 4003i

Ошибки Kyocera TASKalfa 400ci

Ошибки Kyocera TASKalfa 4012i

Ошибки Kyocera TASKalfa 4052ci

Ошибки Kyocera TASKalfa 4053ci

Ошибки Kyocera TASKalfa 406ci

Ошибки Kyocera TASKalfa 408ci

Ошибки Kyocera TASKalfa 420i

Ошибки Kyocera TASKalfa 4500i

Ошибки Kyocera TASKalfa 4501i

Ошибки Kyocera TASKalfa 4550ci

Ошибки Kyocera TASKalfa 4551ci

Ошибки Kyocera TASKalfa 4820w

Ошибки Kyocera TASKalfa 5002i

Ошибки Kyocera TASKalfa 5003i

Ошибки Kyocera TASKalfa 500ci

Ошибки Kyocera TASKalfa 5052ci

Ошибки Kyocera TASKalfa 5053ci

Ошибки Kyocera TASKalfa 508ci

Ошибки Kyocera TASKalfa 520i

Ошибки Kyocera TASKalfa 5500i

Ошибки Kyocera TASKalfa 5501i

Ошибки Kyocera TASKalfa 550c

Ошибки Kyocera TASKalfa 552ci

Ошибки Kyocera TASKalfa 5550ci

Ошибки Kyocera TASKalfa 5551ci

Ошибки Kyocera TASKalfa 6002i

Ошибки Kyocera TASKalfa 6003i

Ошибки Kyocera TASKalfa 6052ci

Ошибки Kyocera TASKalfa 6053ci

Ошибки Kyocera TASKalfa 620

Ошибки Kyocera TASKalfa 6500i

Ошибки Kyocera TASKalfa 6501i

Ошибки Kyocera TASKalfa 650c

Ошибки Kyocera TASKalfa 6550ci

Ошибки Kyocera TASKalfa 6551ci

Ошибки Kyocera TASKalfa 7002i

Ошибки Kyocera TASKalfa 7003i

Ошибки Kyocera TASKalfa 7052ci

Ошибки Kyocera TASKalfa 7353ci

Ошибки Kyocera TASKalfa 750c

Ошибки Kyocera TASKalfa 7550ci

Ошибки Kyocera TASKalfa 7551ci

Ошибки Kyocera TASKalfa 8000i

Ошибки Kyocera TASKalfa 8001i

Ошибки Kyocera TASKalfa 8002i

Ошибки Kyocera TASKalfa 8003i

Ошибки Kyocera TASKalfa 8052ci

Ошибки Kyocera TASKalfa 820

Ошибки Kyocera TASKalfa 8353ci

Ошибки Kyocera TASKalfa 9002i

Ошибки Kyocera TASKalfa 9003i

Ошибки Kyocera ECOSYS M2030dn

Ошибки Kyocera ECOSYS M2030pn

Ошибки Kyocera ECOSYS M2035dn

Ошибки Kyocera ECOSYS M2040dn

Ошибки Kyocera ECOSYS M2135dn

Ошибки Kyocera ECOSYS M2530dn

Ошибки Kyocera ECOSYS M2535dn

Ошибки Kyocera ECOSYS M2540dn

Ошибки Kyocera ECOSYS M2540dw

Ошибки Kyocera ECOSYS M2635dn

Ошибки Kyocera ECOSYS M2635dw

Ошибки Kyocera ECOSYS M2640idw

Ошибки Kyocera ECOSYS M3040dn

Ошибки Kyocera ECOSYS M3040idn

Ошибки Kyocera ECOSYS M3145dn

Ошибки Kyocera ECOSYS M3145idn

Ошибки Kyocera ECOSYS M2735dw

Ошибки Kyocera ECOSYS M3540dn

Ошибки Kyocera ECOSYS M3540idn

Ошибки Kyocera ECOSYS M3550idn

Ошибки Kyocera ECOSYS M3560idn

Ошибки Kyocera ECOSYS M3645dn

Ошибки Kyocera ECOSYS M3645idn

Ошибки Kyocera ECOSYS M3655idn

Ошибки Kyocera ECOSYS M3660idn

Ошибки Kyocera ECOSYS M3860idn

Ошибки Kyocera ECOSYS M3860idn

Ошибки Kyocera ECOSYS M4125idn

Ошибки Kyocera ECOSYS M4132idn

Ошибки Kyocera ECOSYS M5521cdn

Ошибки Kyocera ECOSYS M5521cdw

Ошибки Kyocera ECOSYS M5526cdn

Ошибки Kyocera ECOSYS M5526cdw

Ошибки Kyocera ECOSYS M6026cdn

Ошибки Kyocera ECOSYS M6026cidn

Ошибки Kyocera ECOSYS M6030cdn

Ошибки Kyocera ECOSYS M6035cidn

Ошибки Kyocera ECOSYS M6230cidn

Ошибки Kyocera ECOSYS M6235cidn

Ошибки Kyocera ECOSYS M6526cdn

Ошибки Kyocera ECOSYS M6526cidn

Ошибки Kyocera ECOSYS M6530cdn

Ошибки Kyocera ECOSYS M6535cidn

Ошибки Kyocera ECOSYS M6630cidn

Ошибки Kyocera ECOSYS M6635cidn

Ошибки Kyocera ECOSYS M8124cidn

Ошибки Kyocera ECOSYS M8130cidn

Ошибки Kyocera ECOSYS P2035d

Ошибки Kyocera ECOSYS P2040dn

Ошибки Kyocera ECOSYS P2040dw

Ошибки Kyocera ECOSYS P2135d

Ошибки Kyocera ECOSYS P2135dn

Ошибки Kyocera ECOSYS P2235dn

Ошибки Kyocera ECOSYS P2235dw

Ошибки Kyocera ECOSYS P3045dn

Ошибки Kyocera ECOSYS P3050dn

Ошибки Kyocera ECOSYS P3055dn

Ошибки Kyocera ECOSYS P3060dn

Ошибки Kyocera ECOSYS P3145dn

Ошибки Kyocera ECOSYS P3150dn

Ошибки Kyocera ECOSYS P3155dn

Ошибки Kyocera ECOSYS P3160dn

Ошибки Kyocera ECOSYS P3260dn

Ошибки Kyocera ECOSYS P4035dn

Ошибки Kyocera ECOSYS P4040dn

Ошибки Kyocera ECOSYS P5021cdn

Ошибки Kyocera ECOSYS P5021cdw

Ошибки Kyocera ECOSYS P5026cdn

Ошибки Kyocera ECOSYS P5026cdw

Ошибки Kyocera ECOSYS P6021cdn

Ошибки Kyocera ECOSYS P6026cdn

Ошибки Kyocera ECOSYS P6030cdn

Ошибки Kyocera ECOSYS P6035cdn

Ошибки Kyocera ECOSYS P6130cdn

Ошибки Kyocera ECOSYS P6230cdn

Ошибки Kyocera ECOSYS P6235cdn

Ошибки Kyocera ECOSYS P7035cdn

Ошибки Kyocera ECOSYS P7040cdn

Ошибки Kyocera ECOSYS P7240cdn

Ошибки Kyocera ECOSYS P8060cdn

Ошибки Kyocera FS-C8600DN

Ошибки Kyocera FS-C8650DN

Ошибки Kyocera FS1016MFP

Ошибки Kyocera FS1018MFP

Ошибки Kyocera FS1020MFP

Ошибки Kyocera FS1024MFP

Ошибки Kyocera FS1025MFP

Ошибки Kyocera FS1028MFP

Ошибки Kyocera FS1030MFP

Ошибки Kyocera FS1035MFP

Ошибки Kyocera FS1040

Ошибки Kyocera FS1050

Ошибки Kyocera FS1060DN

Ошибки Kyocera FS1100

Ошибки Kyocera FS1110

Ошибки Kyocera FS1116MFP

Ошибки Kyocera FS1118MFP

Ошибки Kyocera FS1120

Ошибки Kyocera FS1120MFP

Ошибки Kyocera FS1124MFP

Ошибки Kyocera FS1125MFP

Ошибки Kyocera FS1128MFP

Ошибки Kyocera FS1130MFP

Ошибки Kyocera FS1135MFP

Ошибки Kyocera FS1200

Ошибки Kyocera FS1220MFP

Ошибки Kyocera FS1300D

Ошибки Kyocera FS1320D

Ошибки Kyocera FS1320MFP

Ошибки Kyocera FS1325MFP

Ошибки Kyocera FS1350DN

Ошибки Kyocera FS1370DN

Ошибки Kyocera FS1500

Ошибки Kyocera FS6020

Ошибки Kyocera FS6025MFP

Ошибки Kyocera FS6025MFPB

Ошибки Kyocera FS6030MFP

Ошибки Kyocera FS6500

Ошибки Kyocera FS6525MFP

Ошибки Kyocera FS6530MFP

Ошибки Kyocera FS6700

Ошибки Kyocera FS6900

Ошибки Kyocera FS6950DN

Ошибки Kyocera FS8000CD

Ошибки Kyocera FS8000CN

Ошибки Kyocera FS8100DN

Ошибки Kyocera TASKalfa 180

Ошибки Kyocera TASKalfa 1800

Ошибки Kyocera TASKalfa 1801

Ошибки Kyocera TASKalfa 181

Ошибки Kyocera TASKalfa 205c

Ошибки Kyocera TASKalfa 220

Ошибки Kyocera TASKalfa 2200

Ошибки Kyocera TASKalfa 2201

Ошибки Kyocera TASKalfa 221

Ошибки Kyocera TASKalfa 2420w

Ошибки Kyocera TASKalfa 2460ci

Ошибки Kyocera TASKalfa 2470ci

Ошибки Kyocera TASKalfa 250ci

Ошибки Kyocera TASKalfa 2510i

Ошибки Kyocera TASKalfa 2520i

Ошибки Kyocera TASKalfa 255

Ошибки Kyocera TASKalfa 2550ci

Ошибки Kyocera TASKalfa 2551ci

Ошибки Kyocera TASKalfa 2552ci

Ошибки Kyocera TASKalfa 2553ci

Ошибки Kyocera TASKalfa 255b

Ошибки Kyocera TASKalfa 255c

Ошибки Kyocera TASKalfa 265ci

Ошибки Kyocera TASKalfa 300ci

Ошибки Kyocera TASKalfa 300i

Ошибки Kyocera TASKalfa 3010i

Ошибки Kyocera TASKalfa 3011i

Ошибки Kyocera TASKalfa 305

Ошибки Kyocera TASKalfa 3050ci

Ошибки Kyocera TASKalfa 3051ci

Ошибки Kyocera TASKalfa 306ci

Ошибки Kyocera TASKalfa 307ci

Ошибки Kyocera TASKalfa 308ci

Ошибки Kyocera TASKalfa 3212i

Ошибки Kyocera TASKalfa 3252ci

Ошибки Kyocera TASKalfa 3253ci

Ошибки Kyocera TASKalfa 3500i

Ошибки Kyocera TASKalfa 3501i

Ошибки Kyocera TASKalfa 350ci

Ошибки Kyocera TASKalfa 3510i

Ошибки Kyocera TASKalfa 3511i

Ошибки Kyocera TASKalfa 3550ci

Ошибки Kyocera TASKalfa 3551ci

Ошибки Kyocera TASKalfa 3552ci

Ошибки Kyocera TASKalfa 3553ci

Ошибки Kyocera TASKalfa 356ci

Ошибки Kyocera TASKalfa 358ci

Ошибки Kyocera TASKalfa 4002i

Ошибки Kyocera TASKalfa 4003i

Ошибки Kyocera TASKalfa 400ci

Ошибки Kyocera TASKalfa 4012i

Ошибки Kyocera TASKalfa 4052ci

Ошибки Kyocera TASKalfa 4053ci

Ошибки Kyocera TASKalfa 406ci

Ошибки Kyocera TASKalfa 408ci

Ошибки Kyocera TASKalfa 420i

Ошибки Kyocera TASKalfa 4500i

Ошибки Kyocera TASKalfa 4501i

Ошибки Kyocera TASKalfa 4550ci

Ошибки Kyocera TASKalfa 4551ci

Ошибки Kyocera TASKalfa 4820w

Ошибки Kyocera TASKalfa 5002i

Ошибки Kyocera TASKalfa 5003i

Ошибки Kyocera TASKalfa 500ci

Ошибки Kyocera TASKalfa 5052ci

Ошибки Kyocera TASKalfa 5053ci

Ошибки Kyocera TASKalfa 508ci

Ошибки Kyocera TASKalfa 520i

Ошибки Kyocera TASKalfa 5500i

Ошибки Kyocera TASKalfa 5501i

Ошибки Kyocera TASKalfa 550c

Ошибки Kyocera TASKalfa 552ci

Ошибки Kyocera TASKalfa 5550ci

Ошибки Kyocera TASKalfa 5551ci

Ошибки Kyocera TASKalfa 6002i

Ошибки Kyocera TASKalfa 6003i

Ошибки Kyocera TASKalfa 6052ci

Ошибки Kyocera TASKalfa 6053ci

Ошибки Kyocera TASKalfa 620

Ошибки Kyocera TASKalfa 6500i

Ошибки Kyocera TASKalfa 6501i

Ошибки Kyocera TASKalfa 650c

Ошибки Kyocera TASKalfa 6550ci

Ошибки Kyocera TASKalfa 6551ci

Ошибки Kyocera TASKalfa 7002i

Ошибки Kyocera TASKalfa 7003i

Ошибки Kyocera TASKalfa 7052ci

Ошибки Kyocera TASKalfa 7353ci

Ошибки Kyocera TASKalfa 750c

Ошибки Kyocera TASKalfa 7550ci

Ошибки Kyocera TASKalfa 7551ci

Ошибки Kyocera TASKalfa 8000i

Ошибки Kyocera TASKalfa 8001i

Ошибки Kyocera TASKalfa 8002i

Ошибки Kyocera TASKalfa 8003i

Ошибки Kyocera TASKalfa 8052ci

Ошибки Kyocera TASKalfa 820

Ошибки Kyocera TASKalfa 8353ci

Ошибки Kyocera TASKalfa 9002i

Ошибки Kyocera TASKalfa 9003i

2K8

Code

4002

Polygon motor MC error

The polygon motor MC ready input is not

given for 10 seconds during the polygon

motor MC is ON.

4201

Laser output error (Black)

The pin photo signal (PDN) is not output

from PD PWB K for one second while

laser is emitted.

4202

Laser output error (Cyan)

The pin photo signal (PDN) is not output

from PD PWB C for one second while

laser is emitted.

4203

Laser output error (Magenta)

The pin photo signal (PDN) is not output

from PD PWB M for one second while

laser is emitted.

1-4-10

Contents

Causes

Check procedures/corrective measures

Defective harness

Reinsert the connector. Also check for conti-

between polygon

nuity within the connector harness. If none,

motor MC and

remedy or replace the harness.

engine PWB

(YC30), or

improper connec-

tor insertion.

Defective laser

Replace the laser scanner unit MC (See

scanner unit MC.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between APC

nuity within the connector harness. If none,

PWB K and engine

remedy or replace the harness.

PWB (YC29), or

improper connec-

tor insertion.

Defective APC

Replace the laser scanner unit YK (See

PWB K.

page 1-5-37).

Defective PD PWB

Replace the laser scanner unit YK (See

K.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between APC

nuity within the connector harness. If none,

PWB C and engine

remedy or replace the harness.

PWB (YC30), or

improper connec-

tor insertion.

Defective APC

Replace the laser scanner unit MC (See

PWB C.

page 1-5-37).

Defective PD PWB

Replace the laser scanner unit MC (See

C.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Defective harness

Reinsert the connector. Also check for conti-

between APC

nuity within the connector harness. If none,

PWB M and engine

remedy or replace the harness.

PWB (YC30), or

improper connec-

tor insertion.

Defective APC

Replace the laser scanner unit MC (See

PWB M.

page 1-5-37).

Defective PD PWB

Replace the laser scanner unit MC (See

M.

page 1-5-37).

Defective engine

Replace the engine PWB (See page 1-5-

PWB.

29).

Remarks

• Code: 0030
• Description: FAX PWB system error The FAX process cannot be continued due to the malfunction of the FAX PWB.
• Remedy: FAX PWB Replace the FAX PWB

• Code: 0070
• Description: FAX PWB incompatible detection error In the initial communication with the FAX PWB,
• Remedy: FAX PWB Replace the FAX PWB. Main/Engine PWB Replace the main/engine PWB.

• Code: 0100
• Description: Backup memory device error Outputs an abnormal status from the flash memory.
• Remedy: Flash memory Replace the main/engine PWB. Main/Engine PWB Replace the main/engine PWB.

• Code: 0120
• Description: MAC address data error In case MAC address is invalid data
• Remedy: Flash memory Replace the main/engine PWB.

• Code: 0130
• Description: Backup memory Read/write error Read/write to the NAND memory cannot be executed.
• Remedy: Flash memory Replace the main/engine PWB. Main/Engine PWB Replace the main/engine PWB.

• Code: 0140
• Description: Backup memory data error At power up, the data that was read from the NAND memory has been determined to be a error.
• Remedy: Flash memory Replace the main/engine PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 0150
• Description: EEPROM read/write error (Main/ Engine PWB) Mismatch of reading data from two locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively.
• Remedy: EEPROM(YS1) Confirm that the EEPROM has been properly installed and repair if failed.
  Main/Engine PWB Replace the main/engine PWB.
  EEPROM(YS1) Contact the service support.

• Code: 0160
• Description: Backup memory data error Illegal data is detected in the EEPROM Counter data checksum does not match in all buffers
• Remedy: EEPROM(YS1) Check that the EEPROM (YS1) is firmly installed and repair it if failed. Main/Engine PWB Replace the main/engine PWB. EEPROM(YS1) Contact the service support.

• Code: 0170
• Description: Billing counting error Checksum error was detected both in the billing counter and IPU backup memory
• Remedy: Main/Engine PWB Replace the main/engine PWB.
  EEPROM(YS1) Contact the service support.

• Code: 0180
• Description: Machine number mismatch When the power is turned on, the machine number does not match between the main and engine side.
• Remedy: Main/Engine PWB Execute U004 machine number setting
  EEPROM(YS1) Contact the service support.

• Code: 0190
• Description: Backup memory device error Unable to read out data from the EEPROM. The above remains at 3 times of retries
• Remedy: Main/Engine PWB Replace the main/engine PWB.
  EEPROM(YS1) Contact the service support.

• Code: 0500
• Description: Drive lock detection by engine firmware The main motor was left rotating when monitoring it in the regular interval (monitored also during the maintenance mode)
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: 0510
• Description: High voltage remote control error detection It was detected that the high voltage remote signal (synchronized with the feed motor remote) is on while the drum is not driven
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: 0530
• Description: Backup task error detection The time for the backup task not being in operation is 30s or more
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: 0540
• Description: Unexpected engine firmware control detection? (Preventing the solenoid from continuously being on) The solenoid was continuously on for the specified time or more
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: 0800
• Description: Print sequence error The printing sequence jam (JAM010X) occurred twice consecutively.
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: 0830
• Description: FAX PWB flash program area checksum error The program stored in the flash memory on the FAX PWB is broken and cannot be executed.
• Remedy: FAX PWB Replace the FAX PWB.

• Code: 0840
• Description: RTC error Communication with the RTC has failed The RTC data mismatch such as dead battery
• Remedy: Battery on the main/engine PWB Check it and repair it if it is faulty.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 0870
• Description: FAX PWB large data transmission error DMA transmission failed between the main/engine PWB and FAX PWB
• Remedy: FAX PWB Reattach the FAX PWB.
  FAX PWB or main/engine PWB Replace the FAX PWB or main/engine PWB.

• Code: 0920
• Description: Fax file system error The backup data is not retained for file system abnormality of the flash memory of the FAX PWB.
• Remedy: FAX PWB Replace the FAX PWB.

• Code: 0970
• Description: 24V power down detect The power shutoff was detected by the controller
• Remedy: Interlock switch Check that the interlock switch is turned on properly by the front cove.
  Low voltage power supply PWB Check if there is defective connection in the connector of the low voltage power supply PWB, and then check the 24V output from the main/engine PWB (YC20-1, 2,3). If not, replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB and check the operation.

• Code: 1810
• Description: Communication error with the paper feeder (1st PF) No paper feeder was detected after the paper feeder connection was detected at power-up
• Remedy: Paper feeder Check the wiring connection status with the main unit, and if necessary, reconnect it.
  PF main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF main PWB — Main/engine PWB (YC17) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the PF main PWB.
  Main/ Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.

• Code: 1820
• Description: Communication error with the paper feeder (2nd PF) No paper feeder was detected after the paper feeder connection was detected at power-up
• Remedy: Paper feeder Check the wiring connection status with the main unit, and if necessary, reconnect it.
  PF main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. PF main PWB and Main/engine PWB (YC47) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the PF main PWB.
  Main/ Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.

• Code: 2000
• Description: Main motor steady-state error After the main motor was stabilized, the ready signal was not detected for consecutive 1s.
• Remedy: Wire and connector between the main motor and main/engine PWB (YC9) If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
  Main motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
  Main motor Replace the main motor.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 2010
• Description: Main motor start-up error The ready signal was not detected when passing 2s after the main motor is started up.
• Remedy: Wire and connector between the main motor and main/engine PWB (YC9) If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
  Main motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
  Main motor Replace the main motor.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 2600
• Description: PF conveying motor error (Paper feeder) The ready signal is not detected within 2s after the PF conveying motor of the cassette 2 turns on.
• Remedy: Connection of the wire and connector PF conveying motor — PF main PWB If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
  PF conveying motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
  PF conveying motor Replace the PF conveying motor.

• Code: 2610
• Description: PF conveying motor error (Paper feeder) The ready signal is not detected within 2s after the PF conveying motor of the cassette 3 turns on.
• Remedy: Connection of the wire and connector PF conveying motor — PF main PWB If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
  PF conveying motor drive transmission system Check if each roller and gear rotate smoothly. Apply grease to the bushings and gears if they are faulty. Check each gear if it is damaged and replace it if there is damage.
  PF conveying motor Replace the PF conveying motor.

• Code: 3100
• Description: Carriage error 1) While the HP sensor is interrupted at the initial drive, it is not released when driven by 66.1mm toward the scanning direction 2) During the initial drive while the HP sensor is released, the HP sensor is not interrupted when driving it by 379.5mm toward the return direction
• Remedy: Scanner motor 1. Move the scanner manually to check if there is too much load. 2. Check that the scanner drive belt is not disengaged. 3. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Scanner motor — Main/engine PWB (YC31) 4. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 5. Replace the scanner motor.
  Home position sensor 1. Check that the sensor is correctly positioned. 2. Confirm that the wiring connector is firmly connected, Insert the connector all the way in. Home position sensor — Main/engine PWB (YC17) 3. Replace the home position sensor.
  CIS Replace the scanner carriage and execute U411.
  Main/ Engine PWB Replace the main/engine PWB.

• Code: 3200
• Description: CIS lamp error The white reference data obtained when the lamp is turned on at the time of initialization is lower than the rated value.
• Remedy: CIS Replace the scanner carriage and execute U411.
  Main/ Engine PWB Replace the main/engine PWB.

• Code: 3210
• Description: DP CIS lamp error The white reference data obtained when the lamp is turned on at the time of initialization is lower than the rated value. (40 ppm model only)
• Remedy: DP CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DPCIS — Main/Engine PWB(YC509) 2. Replace DPCIS and execute U411.

• Code: 3300
• Description: CIS AGC error An error was detected when processing the front side AGC
• Remedy: CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. CIS — Main/Engine PWB (YC506) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the scanner carriage and execute U411
  Main/Engine PWB Replace the main/engine PWB.

• Code: 3310
• Description: DP CIS AGC error An error was detected when processing the back side AGC (40 ppm model only)
• Remedy: DP CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DPCIS — Main/Engine PWB(YC509) 2. Replace DPCIS and execute U411.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 3500
• Description: Scanner — ASIC communication error A communication error is detected during communication. (Read-back values are different.)
• Remedy: CIS 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. CIS — Main/Engine PWB (YC506) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the image scanner carriage and execute U411.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 4000
• Description: Polygon motor initial error (LSU) The polygon motor ready signal is not detected when passing 10s after starting up the polygon motor
• Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Polygon motor — Main/engine PWB (YC3) If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 2. Replace the LSU.
  Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.

• Code: 4010
• Description: Polygon motor steady-state error (LSU) The polygon motor ready signal is not for consecutive 1s after the polygon motor is stabilized
• Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Polygon motor — Main/engine PWB (YC3) If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 2. Replace the LSU.
  Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.

• Code: 4201
• Description: BD steady-state error (LSU) BD was not obtained during the steady rotation
• Remedy: Laser scanner unit (LSU) 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. LSU — Main/Engine PWB (YC505) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the LSU.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6000
• Description: Broken fuser heater wire (main) During warm-up, the temperature detected by the thermopile does not reach 100°C/212 °F when turning the heater on for consecutive 10s During warm up, the temperature detected by the thermopile does not reach the ready temperature when passing 30s after reaching 60°C/ 212°F.
• Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater — Low voltage power supply PWB (YC102) Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6020
• Description: Fuser thermopile high temperature error (main) During drive, the thermopile detected 200C/392 °F for 5s The temperature detected by the thermopile rose 18C/65 °F or more when passing 1s or more after the drive is stopped Detected temperature at that time is 200C/392 °or more
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
  Fuser unit 1. Make sure there is no paper jam. 2. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6030
• Description: Broken fuser thermopile wire (main) The thermopile detected an abnormal value
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Replace the thermopile if not repaired
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6050
• Description: Fuser thermopile low temperature error (main) During printing, the temperature detected by the thermopile is less than 100C/212°F for consecutive 3s
• Remedy: Power supply voltage 1. Check no voltage drop exceeding 10% of the rated during printing. 2. If the power is overloaded, change the AC outlet that supplies power.
  Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
  Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater — Low voltage power supply PWB (YC102) Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6200
• Description: Fuser heater error (sub) During warm-up, the temperature detected by the thermistor does not reach 60C/212.0 °F when turning the heater on for consecutive 30s. During warm-up, the temperature detected by the thermistor does not reach the ready temperature when passing 20s after it reaches 60C/ 212°F.
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Replace the thermopile if not repaired
  Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater — Low voltage power supply PWB (YC102) Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6220
• Description: Fuser heater high temperature error (sub) The temperature detected by the thermopile is 240°C/464 °F while the drive is stopped The temperature detected by the thermopile is 255°C/491 °F during drive
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
  Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6230
• Description: Fuser thermistor wire break (sub) The thermistor’s AD value was abnormal
• Remedy: Fuser unit 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. If the fuser heater is not turned on (broken thermostat wire), replace the fuser unit.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6250
• Description: Fuser heater low temperature error (sub) During printing, the temperature detected by the thermistor is less than 60°C/140°F for consecutive 3s
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. Thermopile — Main/engine PWB (YC2) 2. Check how the thermopile is attached. If not attached to the holder, correct it 3. Replace the thermopile if not repaired
  Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
  Low voltage power supply PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Heater — Low voltage power supply PWB (YC102) Low voltage power supply PWB — Main/ Engine PWB(YC20) 2. Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6400
• Description: Zero-cross signal error During the heater turned on, the zero-cross signal disappears for consecutive 1s
• Remedy: Low voltage power supply PWB Replace the low voltage power supply PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6600
• Description: Fuser rotation error The fuser roller rotation detection is not input for consecutive 2s while the motor’s steady signal is input
• Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/Engine PWB(YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6610
• Description: The fuser pressure release error The fuser pressure change is not complete within 10s after the instruction
• Remedy: Fuser unit 1. Make sure there is no paper jam. 2. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Fuser unit — Main/engine PWB (YC19) 3. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 4. Replace the fuser unit.
  Fuser pressure release error 1. Reverse-rotate the fuser gear manually to check if the fuser pressure can be released. 2. When releasing the pressure, check the fuser pressure release sensor is interrupted by the actuator Reattach it if the light is not interrupted 3. Reconnect the wire connector Replace the wire if there is no continuity. Fuser pressure release sensor — Main/ engine PWB (YC19) Fuser pressure release motor — Main/ engine PWB (YC1) 4. Replace the fuser pressure release motor.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 6650
• Description: Fuser thermopile EEPROM error 1. The thermopile EEPROM is not accessed 2. No response from the device at read was detected five time consecutively Data read at two points was unmatched eight times consecutively 3. Thermopile data checksum error
• Remedy: Thermopile 1. Reconnect the wire connector Replace the wire if there is no continuity. 2. Thermopile — Main/engine PWB (YC2) 3. Replace the thermopile if not repaired
  Main/Engine PWB Replace the main/engine PWB.

• Code: 7220
• Description: Broken in-machine thermistor wire The sensor input sampling value is greater than the reference value.
• Remedy: In-machine temperature sensor 1. Confirm that the wiring connector is firmly connected, Insert the connector all the way in. In-machine temperature sensor — Main/engine PWB (YC1) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. Replace the in-machine temperature sensor PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 7800
• Description: Broken outer thermistor wire The sensor input sampling value is abnormal. (After detecting an error, it is controlled at 23C/77 °F and 50%RH)
• Remedy: Temperature and humidity Sensor 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. Temperature and humidity sensor — Main/engine PWB (YC2) 2. If the wiring is disconnected, shortcircuited or has a ground fault, replace the wire. 3. Replace the Temperature and humidity sensor PWB.
  Main/Engine PWB Replace the main/engine PWB.

• Code: 7990
• Description: Waste toner full The waste toner sensor detected the waste toner reservoir in the drum unit is full
• Remedy: Drum unit Turn the power switch off and on Replace the drum unit if not repaired.
  Waste toner sensor Replace the waste toner sensor.
  Main/Engine PWB Replace the main/engine PWB.

• Code: F000
• Description: Communication error between Main/Engine PWB — Operation panel PWB
• Remedy: Connection of the wires and connectors between the main/engine PWB — the operation panel PWB. If the connector is not inserted enough, reinsert it. Or check the wire’s continuity and replace the wire if there is no continuity.
  Operation panel PWB Replace the operation panel PWB. (TSI: see page 4-138, LCD: see page 4- 141)
  Main/Engine PWB Replace the main/engine PWB.

• Code: F010
• Description: Main/Engine PWB Checksum error
• Remedy: Main/Engine PWB Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. If not corrected, replace the main/ engine PWB.

• Code: F020
• Description: Main/engine PWB RAM checksum error
• Remedy: Main/engine PWB memory (RAM) Turn the power switch off and on If not corrected, replace the main/ engine PWB.
  Expansion memory (DIMM) Replace the expansion memory (DIMM)

• Code: F040
• Description: Main/engine PWB engine communication error
• Remedy: Main/Engine PWB Turn the power switch off and on If not repaired, replace the EEPROM on the main/engine PWB or main/engine PWB.

• Code: F041
• Description: Main/engine PWB — Scanner PWB communication error
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: F050
• Description: Main/engine PWB engine checksum error
• Remedy: Main/Engine PWB Download the engine firmware again (TSI: see page 4-138,LCD: see page 4- 141)
  Main/Engine PWB Turn the power switch off and on If not repaired, replace the EEPROM on the main/engine PWB or main/engine PWB.

• Code: F051
• Description: No scan engine main program
• Remedy: Main/Engine PWB Turn the power switch off and on If not corrected, replace the main/ engine PWB.

• Code: F12X
• Description: Abnormality detecting in a Scan control section
• Remedy: (1) Check the harness between Scan/DP<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Scan/DP board and perform an operation check. (4) Exchange a Main/Engine PWB and perform an operation check. (5) Get USBLOG and contact service headquarters.

• Code: F14X
• Description: Abnormality detecting in a FAX control part
• Remedy: (1) Check the harness between FAX<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Perform a deed operation check for DIMM Clear by U671. * Notes(Since it disappears when received data remain, cautions are required.) (4) Exchange a FAX board and perform an operation check. (5) Exchange a Main/Engine PWB and perform an operation check. (6) Get USBLOG and contact service headquarters.

• Code: F15X
• Description: Abnormality detecting in an authentication device control section
• Remedy: (1) Check the harness between authentication device <=>Main/ Engine PWBs, and the connection situation of a connector, and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.

• Code: F18X
• Description: Abnormality detecting in a Video control section
• Remedy: (1) Check the harness between Engine<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.

• Code: F1DX
• Description: Abnormality detecting of the image memory Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F21X, F22X, F23X
• Description: Abnormality detecting in an image-processing part
• Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.

• Code: F24X
• Description: Abnormality detecting in the system Management Department
• Remedy: (1) Check contact of a DDR memory and perform an operation check. (2) Carry out U021 Main backup initialization and perform an operation check. (3) Exchange a Main/Engine PWB and perform an operation check. (4) Get USBLOG and contact service headquarters.

• Code: F25X
• Description: Abnormality detecting in a network management department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and packet capture and contact service headquarters.

• Code: F26X … F2AX
• Description: Abnormality detecting in the system Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F2BX … F32X
• Description: Abnormality detecting in a network control part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.(Depending on an analysis result, it is packet capture acquisition)

• Code: F33X
• Description: Abnormality detecting in the Scan Management Department
• Remedy: (1) Check the harness between Scan/DP<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Scan/DP board and perform an operation check. (4) Exchange a Main/Engine PWB and perform an operation check. (5) Get USBLOG and contact service headquarters.

• Code: F34X
• Description: Abnormality detecting in the Panel Management Department
• Remedy: (1) Check the harness between Panel<=>Main/Engine PWBs, and the connection state of a connector, and perform an operation check. * Notes (2) U021 Controller backup initialization is carried out and an operation check is performed. (3) Exchange a Panel board and perform an operation check. (4) Exchange a Main/Engine PWB and perform an operation check. (5) Get USBLOG and contact service headquarters.

• Code: F35X
• Description: Abnormality detecting in the printing controlling Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F37X
• Description: Abnormality detecting in the FAX Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F38X
• Description: Abnormality detecting in the authentication authorized Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F3AX … F45X
• Description: Abnormality detecting in the Entity Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F46X
• Description: Abnormality detecting of a printer rendering part
• Remedy: (1) Exchange a Main/Engine PWB and perform an operation check. (2) the acquisition wish of USBLOG — carry out (Depending on the (2) case, it is print capture data acquisition)

• Code: F47X, F48X, F49X
• Description: Abnormality detecting of an image editing processing part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F4DX, F4EX
• Description: Abnormality detecting in the Entity Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F4FX
• Description: Abnormality detecting in the JOB Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F50X
• Description: Abnormality detecting in the FAX Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F51X … F57X
• Description: Abnormality detecting in a JOB execution part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F58X … F5EX
• Description: Abnormality detecting in the various-services Management Department
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F5FX
• Description: Abnormality detecting in a service execution part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F62X
• Description: Abnormality detecting in a service execution part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F63X
• Description: Abnormality detecting in a device control section
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

• Code: F69X … F6CX
• Description: Abnormality detecting in a HyPAS-E part
• Remedy: (1) Carry out U021 Main backup initialization and perform an operation check. (2) Exchange a Main/Engine PWB and perform an operation check. (3) Get USBLOG and contact service headquarters.

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1. 04-04-2018

   
   

   #1

   KM 2552ci — C4201 error
   

   Hi all,

   Facing error C4201 on a 2552ci with just 50k on it.

   I updated the firmware & checked the laser connections as sugested the the manual, no luck.

   I�ve ordered a new laser unit.

   Any other sugestions please!?

   ---

2. 04-05-2018

   
   

   #2

   Re: KM 2552ci — C4201 error
   

   Laser codes on Kyocera can be caused by poorly actuated doorswitches or resistance in the doorswitches, or primary charge shorting. Check those things first. They’re much more likely and much less expensive. =^..^=

   If you’d like a serious answer to your request:
   1) demonstrate that you’ve read the manual
   2) demonstrate that you made some attempt to fix it.
   3) if you’re going to ask about jams include the jam code.
   4) if you’re going to ask about an error code include the error code.
   5) You are the person onsite. Only you can make observations.
   
   blackcat: Master Of The Obvious =^..^=

   ---

3. 04-05-2018

   
   

   #3

   Re: KM 2552ci — C4201 error
   

   Originally Posted by blackcat4866
   

   Laser codes on Kyocera can be caused by poorly actuated doorswitches or resistance in the doorswitches, or primary charge shorting. Check those things first. They’re much more likely and much less expensive. =^..^=

   Thanks for your reply.

   I removed & checked the transfer unit while on site.

   Any door switches in particular? as i’m not getting any ‘door open’ message, machine comes to a ready state it’s only when I do a copy or print the error appears.

   ---

4. 04-05-2018

   
   

   #4

   Re: KM 2552ci — C4201 error
   

   here is something I found on Kyocera site!!

   ---

5. 04-05-2018

   
   

   #5

   Re: KM 2552ci — C4201 error
   

   Originally Posted by craigster
   

   here is something I found on Kyocera site!!

   Awesome, thanks

   ---

6. 10-19-2018

   
   

   #6

   

   
   Junior Member
   

   

   ---

   Rep Power

   0

   Re: KM 2552ci — C4201 error
   

   Originally Posted by copier tech
   

   Awesome, thanks

   did you find out what the issue was

   ---

7. 10-19-2018

   
   

   #7

   Re: KM 2552ci — C4201 error
   

   Originally Posted by eburns
   

   did you find out what the issue was

   Hi,

   I replaced the laser unit this resolved the issue.

   We sent it back under warranty.

   ---

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