Ошибка c3825 konica minolta

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> Коди помилок Konica Minolta Bizhub C224/284/364 (C3825 — C5501)

Список включает ошибки моделей C224/284/364 и C224e/284e/364e 

• Code: C3825

Description:

Fusing abnormally low temperature detection (Main of the heating roller)

The heating roller temperature sensor (TEMS) continues to detect a temperature lower than a predetermined one for a predetermined period of time.

Remedy:

1. Check the fusing unit for correct installation (whether it is secured in position).
2. Check the open/close operation of the upper right door.
3. Check the fusing unit and PRCB for proper connection and correct or change as necessary.
4. Replace the fusing unit.
5. PRCB ICP15 conduction check.
6. Replace PRCB.

• Code: C3826

Description:

Fusing abnormally low temperature detection (Center of the heating roller)

The heating roller thermistor/2 (TH2) continues to detect a temperature lower than a predetermined one for a predetermined period of time.

Remedy:

1. Check the fusing unit for correct installation (whether it is secured in position).
2. Check the open/close operation of the upper right door. 
3. Check the fusing unit and PRCB for proper connection and correct or change as necessary.
4. Replace the fusing unit. 
5. PRCB ICP15 conduction check. 
6. Replace PRCB.

• Code: C3922

Description:

Fusing sensor wire breaks detection (Edge of the heating roller)

After a predetermined period of time after the warm-up stage is started, the heating roller thermistor/1 (TH1) voltage does not decrease by predetermined steps (temperature rise) within a predetermined period of time.

Remedy:

1. Check the fusing unit for correct installation (whether it is secured in position).
2. Check the open/close operation of the upper right door.
3. Check the fusing unit and PRCB for proper connection and correct or change as necessary.
4. Replace the fusing unit. 5 Replace PRCB.

• Code: C3925

Description:

Fusing sensor wire breaks detection (Center of the heating roller)

After a predetermined period of time after the warm-up stage is started, the heating roller temperature sensor (TEMS) voltage does not increase by predetermined steps (temperature rise) within a predetermined period of time.

Remedy:

1. Check the fusing unit for correct installation (whether it is secured in position). 
2. Check the open/close operation of the upper right door. 
3. Check the fusing unit and PRCB for proper connection and correct or change as necessary.
4. Replace the fusing unit.
5. Replace PRCB.

• Code: C3926

Description:

Fusing sensor wire breaks detection (Middle of the heating roller)

• After a predetermined period of time after the warm-up stage is started, the heating roller thermistor/2 (TH2) voltage does not decrease by predetermined steps (temperature rise) within a predetermined time.

• When a temperature detected by the heating roller thermister/1 (TH1) is compared with the temperature detected by the heating roller thermister/2 (TH2) to find out that the difference exceeded the predetermined temperature.

Remedy:

1. Check the fusing unit for correct installation (whether it is secured in position). 
2. Check the open/close operation of the upper right door. 
3. Check the fusing unit and PRCB for proper connection and correct or change as necessary.
4. Replace the fusing unit. 5 Replace PRCB.

• Code: C4101

Description:

Polygon motor rotation trouble

• The polygon motor fails to turn stably even after the lapse of a given period of time after activating and changing rotation speed the polygon motor.

• Motor lock signal detects HIGH for a given period time consecutively during the polygon motor is rotating.

Remedy:

1. Check the connector between PH unit-FRB CN17 for proper connection and correct as necessary.
2. Replace the PH unit.
3. FRB fuse conduction check
4. Replace FRB.
5. Replace PRCB.

• Code: C4501

Description:

Laser malfunction

• SOS signal is not detected even after the lapse of a given period of time after starting the laser output.

• SOS signal is not detected for a given period of time during printing or IDC sensor adjustment.

Remedy:

1. Check the connector between PH unit-PRCB CN24 for proper connection and correct as necessary. 
2. Replace the PH unit. 3 Replace PRCB.

• Code: C4801

Description:

Main unit board failure

MFP detects simultaneous replacement of multiple boards.

Remedy:

1. Reinstall the old PRCB. 
2. Back up data. 1. Call the Service Mode to the screen. 2. Call the Enhanced Security to the screen. 3. Touch [Engine Data Backup]. 4. Touch [Engine Data Save mode], and press the Start key. 5. Select [Yes], and press the Start key again. 6. Check that the result “OK” appears. 
3. Replace PRCB Turn OFF the main power switch and replace the current PRCB with a new one. (When using a PRCB of another machine in service, be sure to use a PRCB installed in the same model.)
4. Restore back up data. 1. Turn ON the main power switch. 2. Check that the trouble code “C4802” appears and then display service mode. 3. Call the Enhanced Security to the screen. 4. Touch [Engine Data Backup]. 5. Touch [Engine Data Load mode], and press the Start key. 6. Select [Yes], and press the Start key again. 7. Check that the result “OK” appears. 8. Turn OFF the main power switch and turn it ON again more than 10 seconds after. 
5. Update the PRCB firmware. 
6. If the above actions do not solve the problem, contact KMBT.

• Code: C4802

Description:

Main unit backup data miscompare

The replacement of the printer control board is detected.

Remedy:

1.  1.1. Check that the trouble code “C4802” appears and then display service mode.1.2. Call the Enhanced Security to the screen. 1.3. Touch [Engine Data Backup]. 1.4. Touch [Engine Data Load mode], and press the Start key. 1.5. Select [Yes], and press the Start key again. 1.6. Check that the result “OK” appears. 1.7. Turn OFF the main power switch and turn it ON again more than 10 seconds after. 
2. Update the PRCB firmware. 
3. If the above actions do not solve the problem, contact KMBT.

• Code: C5102

Description:

Transport motor’s failure to turn

The motor lock signal remains HIGH for a predetermined continuous period of time while the motor remains stationary.

Remedy:

1. Check the connector between M1-PRCB CN31 for proper connection and correct as necessary.
2. Check M1 for proper drive coupling and correct as necessary.
3. M1 operation check PRCB CN31-2 (REM) PRCB CN31-5 (LOCK).
4. Replace M1.
5. Replace PRCB.

• Code: C5103

Description:

Transport motor’s turning at abnormal timing

The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary.

Remedy:

1. Check the connector between M1-PRCB CN31 for proper connection and correct as necessary. 
2. Check M1 for proper drive coupling and correct as necessary. 
3. M1 operation check PRCB CN31-2 (REM) PRCB CN31-5 (LOCK). 
4. Replace M1. 
5. Replace PRCB.

• Code: C5351

Description:

Power supply cooling fan motor’s failure to turn
The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary.

Remedy:

1. Check the connector between FM1-relay CN26-PRCB CN18 for proper connection and correct as necessary.
2. Check the fan for possible overload and correct as necessary.
3. FM1 operation check PRCB CN18-13 (REM) PRCB CN18-15 (LOCK) 6-C.
4. Replace FM1.
5. PRCB ICP2 conduction check.
6. Replace PRCB.

• Code: C5354

Description:

Ozone fan’s failure to turn

The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary.

Remedy:

1. Check the connector between FM13-relay CN158- PRCB CN23 for proper connection and correct as necessary.
2. Check the fan for possible overload and correct as necessary.
3. FM13 operation check PRCB CN23-10 (REM) PRCB CN23-12 (LOCK) 5-C. 
4. Replace FM13.
5. PRCB ICP19 conduction check.
6. Replace PRCB.

• Code: C5355

Description:

Toner bottle cooling fan’s failure to turn

The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary.

Remedy:

1. Check the connector between FM4-relay CN157- PRCB CN34 for proper connection and correct as necessary. 
2. Check the fan for possible overload and correct as necessary.
3. FM4 operation check PRCB CN34-1 (REM) PRCB CN34-3 (LOCK) 27-C.
4. Replace FM4.
5. PRCB ICP18 conduction check.
6. Replace PRCB.

• Code: C5370

Description:

Rear side cooling fan’s failure to turn

The fan lock signal remains HIGH for a predetermined continuous period of time while the fan remains stationary.

Remedy:

1. Check the connector between FM3-MFPB PJ26 for proper connection and correct as necessary.
2. Check the fan for possible overload and correct as necessary.
3. FM3 operation check MFPB PJ26 (LOCK) 7-P.
4. Replace FM3.
5. Replace MFPB.

• Code: C5372

Description:

MFP control board CPU temperature failure

Temperature failure of CPU on the MFP board was detected.

Remedy:

1. Reboot the machine.
2. Check the fan connector for proper connection and correct as necessary.
3. Check the fan for possible overload and correct as necessary.
4. Fan motor operation check.
5. Replace MFPB.

• Code: C5501

Description:

AC signal abnormality

The zero cross signal is not input during fusing phase control.

Remedy:

1. Check the fusing unit for correct installation (whether it is secured in position). 
2. Check the fusing unit, DCPU and PRCB for proper connection and correct or change as necessary. 
3. Replace fusing unit. 4 Replace PRCB. 5 Replace DCPU.

Konica Minolta Bizhub C258 / C308 / C368 / C458 / C558 Series Error Codes

Document feeder problem & Original left on glass message error or detecting 11×17 size with no paper error.
This very very common error is often resolved by cleaning the underside of the glass.
Also, Make sure the DF is square on the scanner bed. If the magnet on the DF
doesn’t line up with the reed switch under the front scanner cover it will
not clear the original on glass message.
Duplex / 2 sided /double sided copies jamming at exit.
Another extremely common issue. The fix for these jams is almost always setting
the fuser warmup mode in service mode to mode 3 and reducing temp settings by
-5 degrees. This eliminates the paper curl which causes those jams.

C0002 Code — Paper feed communication error

C0106 Code — Tray 3 /transfer LCT paper feed motor turning at abnormal timing

C0107 Code — Tray 3/transfer LCT vertical transport motor turning at abnormal timing

C0108 Code — Tray 4 paper feed motor turning at abnormal timing

C0109 Code — Tray 4 vertical transport motor turning at abnormal timing

C0202 Code — Tray 1 feeder up/down abnormality (check for paper behind drawer)

C0204 Code — Tray 2 feeder up/down abnormality (check for paper behind drawer)

C0206 Code — Tray 3 feeder up/down abnormality (check for paper behind drawer)

C0208 Code — Tray 4 feeder up/down abnormality ​(check for paper behind drawer)

C0210 Code — Transfer LCT lift failure 

C0211 Code — Manual feed up/down abnormality (sticky solenoid or bad clutch or something interfering with tray movement)

C0214 Code — Transfer LCT shift failure

C0216 Code — External LCT up/down abnormality

C1004 Code — FNS communication error

C1081 Code — SD communication error

C1102 Code — Main tray up/down motor drive malfunction

C1103 Code — Alignment plate motor/Fr malfunction

C1105 Code — Bundle eject motor drive malfunction

C1106 Code — Stapler movement motor malfunction

C1109 Code — Stapler motor drive malfunction

​C1112 Code — Stapler motor malfunction

C1113 Code — Center staple lead edge stopper motor malfunction

C1114 Code — Center staple front adjust drive motor malfunction

C1115 Code — Center staple knife drive motor malfunction

C1132 Code — Punch drive motor malfunction

C1140 Code — Alignment plate motor/Rr malfunction

C1141 Code — Paddle motor drive malfunction

C1144 Code — Pre eject drive motor malfunction

C1145 Code — Trailing edge stopper motor malfunction

C1156 Code — SD paddle motor malfunction

C1182 Code — Shift motor drive malfunction

C1184 Code — Paper discharge control motor malfunction

C1195 Code — Paper discharge control motor malfunction

C1196 Code — Center fold roller motor malfunction

C1197 Code — Tri folding guide motor malfunction

C11A1 Code — Exit roller pressure/retraction malfunction

C11A2 Code — Accommodation roller pressure/retraction malfunction

C11E1 Code — Paper exit switching drive malfunction

C1402 Code — FS non volatile memory error

C2152 Code — Transfer belt fault at initial position return

C2153 Code — Transfer belt spacing fault at K pressure switching

C2154 Code — Transfer belt contact fault at all pressure switching

C2155 Code — Transfer belt contact fault after K pressure established

C2156 Code — Transfer belt spacing fault after all pressure established

C2253 Code — PC motor failure to turn

C2254 Code — PC motor turning at abnormal timing

C2255 Code — Developing motor failure to turn

C2256 Code — Developing motor turning at abnormal timing

C2355 Code — Transfer belt cleaner cooling fan failure to turn

C2411 Code — Developing unit/C new article release error

C2412 Code — Developing unit/M new article release error 

C2413 Code — Developing unit/Y new article release error

C2414 Code — Developing unit/K new article release error

C2551 Code — Abnormally low toner density detected Cyan TCR sensor

C2552 Code — Abnormally high toner density detected Cyan TCR sensor

C2553 Code — Abnormally low toner density detected Magenta TCR sensor

C2554 Code — Abnormally high toner density detected Magenta TCR sensor

C2555 Code — Abnormally low toner density detected Yellow TCR sensor

C2556 Code — Abnormally high toner density detected Yellow TCR sensor

C2557 Code — Abnormally low toner density detected Black TCR sensor

C2558 Code — Abnormally high toner density detected Black TCR sensor

C2559 Code — Cyan TCR sensor adjustment failure

C255A Code — Magenta TCR sensor adjustment failure

C255B Code — Yellow TCR sensor adjustment failure

C255C Code — Black TCR sensor adjustment failure

C2561 Code — Cyan TCR sensor failure

C2562 Code — Magenta TCR sensor failure

C2563 Code — Yellow TCR sensor failure

C2564 Code — Black TCR sensor failure

​C2650 Code — Main backup media access error

C2A11 Code — Drum unit/C new release error

C2A12 Code — Drum unit/M new release error

C2A13 Code — Drum unit/Y new release error

C2A14 Code — Drum unit/K new release error

C2A21 Code — Toner cartridge/C new release failure

C2A22 Code — Toner cartridge/M new release failure

C2A23 Code — Toner cartridge/Y new release failure

C2A24 Code — Toner cartridge/K new release failure

C3101 Code — Pressure roller pressure failure

C3103 Code — Pressure roller release failure

C3201 Code — Fusing motor failure to turn

C3202 Code — Fusing motor turning at abnormal timing

C3302 Code — Paper cooling fan failure to turn

C3425 Code — Fusing warm-up trouble

C3722 Code — Fuser abnormality high temperature detection (edge of the heating roller)

C3725 Code — Fuser abnormality high temperature detection (main of the heating roller)

C3726 Code — Fuser abnormality high temperature detection (center of the heating roller)

C3731 Code — Fusing abnormally high temperature detection (hard protector)

C3825 Code — Fusing abnormally low temperature detection (main of the heating roller)

C3826 Code — Fusing abnormally low temperature detection (center of the heating roller)

C3922 Code — Fusing sensor wire breaks detection (edge of the heating roller)

C3925 Code — Fusing sensor wire breaks detection (main of the heating roller)

C3926 Code — Fusing sensor wire breaks detection (center of the heating roller)

C392A Code — Heating roller temperature sensor contamination (main of the heating roller)

C392B Code — Fusing sensor wire breaks detection (difference of temperature)

C4091 Code — I/F communication error

C40A1 Code — Mechanical controller sub CPU communication error

C40A2 Code — Mechanical controller PF communication data error

C40A3 Code — Mechanical controller PF transmission timeout

C40A4 Code — Mechanical controller PF communication pulse error

C4101 Code — Polygon motor rotation trouble

C4501 Code — Laser malfunction

C5102 Code — Transport motor failure to turn

C5103 Code — Transport motor turning at abnormal timing

C5351 Code — Power supply cooling fan motor failure to turn

C5355 Code — Toner cartridge cooling fan failure to turn

C5360 Code — Clean unit fan failure to turn

C5370 Code — Rear side cooling fan failure to turn

C5501 Code — AC signal abnormality

C5601 Code — Engine control malfunction

C5603 Code — Front side board communication error

C5604 Code — PH configuration fault

C5605 Code — Engine communication data error

C5606 Code — Engine transmission timeout

C5610 Code — PH LD drive communication error

C5611 Code — PH EEPROM communication error

C6001 Code — DF related configuration error 1

C6002 Code — DF related configuration error 2

C6102 Code — Drive system home sensor malfunction

C6103 Code — Slider over running

C6104 Code — Back side cleaning home sensor abnormality (initial)

C6105 Code — Back side cleaning home sensor abnormality (normal)

C6704 Code — Image input timeout

C6751 Code — CCD clamp/gain adjustment failure

C6752 Code — ASIC clock input error (front side)

C6753 Code — ASIC clock input error (back side)

C6754 Code — CIS clamp adjustment failure

C6755 Code — CIS gain adjustment failure

C6756 Code — CCD power supply voltage malfunction

C6901 Code — DSC board mount failure 1

C6902 Code — DSC board bus check NG1-1

C6903 Code — DSC board bus check NG1-2

C6911 Code — DSC board mount failure 2

C6912 Code — DSC board bus check NG2-1

C6913 Code — DSC board bus check NG2-2

C6F01 Code thru C6FDD Code — Scanner sequence trouble

C8101 Code — Before reading pressure welding alienation mechanism

C8107 Code — Glass cleaning mechanism trouble

C8302 Code — Cooling fan trouble

C8401 Code — Data flash failure

C9401 Code — Exposure LED lighting failure

C9402 Code — Exposure LED lighting abnormality

C9403 Code — CIS LED lighting failure

C9404 Code — CIS LED lighting abnormality

CA051 Code — Standard controller configuration failure

CA052 Code — Controller hardware error

CA053 Code — Controller start failure

CB001 Code thru CB006 Code — Fax board error

CB051 Code — Fax board mount failure line 1

CB052 Code — Fax board mount failure line 2

​CB110 Code — Instance generation error or observer registration error

CB111 Code — Configuration space initialization NG

CB112 Code — Semaphore acquisition release error

CB113 Code — Sequence error among main body tasks

CB114 Code — Message queue control error

CB115 Code — Main body sequence error among fax boards

CB116 Code — Fax board nonresponse (after initialization)

CB117 Code — ACK waiting timeout error

CB118 Code — Receiving undefined frame

CB119 Code — DMA transfer error

CB120 Code thru CB196 Code  — Controller error

CC140 Code — Trouble related to security

CD004 Code — Hard disk access error (connection failure)

​CD00F Code — Hard disk data transfer error

CD010 Code — Hard disk unformat

CD011 Code — Hard disk out of specifications mounted

CD012 Code — Mount error due to hard disk being unformatted

CD013 Code — HDD mirroring error master

CD014 Code — HDD mirroring error slave

CD015 Code — HDD mirroring error master slave

CD016 Code — HDD mirroring error master (rebuild)

CD017 Code — HDD mirroring error slave (rebuild)

CD020 Code — Hard disk verify error

CD030 Code — Hard disk management information reading error 

CD041 Code thru CD046 Code — HDD command execution error

CD047 Code thru CD04B Code — HDD SCSI library error

CD050 code — Hard disk recovery timeout

CEEE1 Code — MFP board MSC malfunction

CEEE2 Code — Scanner section malfunction

CEEE3 Code — MFP board ENG malfunction

CF### Code — Trouble code (CF###) is referred to as abort code. For details refer to «K.4. Abort Code»

​Unable to connect to authentication device error.   Enter service mode and then hit Stop 9  and go to Management function choice. Then select unset and end. 

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