Ошибка apple tv 3906

apple tv error 3905 and 3906
apple tv error 3905 and 3906

If you enjoy watching TV shows or movies on your devices in your free time. Then you should note that most cable provider services require you to set up an entire connection. This is either done through coaxial wiring or satellites and receivers. Both of these can be quite annoying to deal with which is why companies have now come up with a new method.

The only requirement for this is to have a stable internet connection at your home. One of the best television videos demanding services is the Apple TV. Though, people can also run into a few problems with this. One of these is that the Apple TV shows error codes 3905 and 3906. Considering this, we will be using this article to provide you with a few steps that should help in fixing this.

  1. Update Router’s Firmware

Both the 3905 and 3906 error codes usually indicate that your Apple TV services are having trouble trying to establish a connection with your internet. There are tons of reasons why the user can get this problem. Though, one of the most common ones is that the firmware on your router is not updated.

The Apple TV is a new service that requires you to have the newest firmware installed on your device. Considering this, if you had not updated yours in some time now then that might be why you are now getting this error.

You can search the internet for the exact model of your router to find all the firmware versions available for it. Keep in mind that some of these can be in beta mode. It is usually recommended that you avoid these and download the stable version available. Once the firmware has been installed on your device, reboot It once to save the changes. You should now be able to start using Apple TV without any more errors.

  1. Reboot Entire Network

Sometimes the user accidentally shuts down on their device or they might get a power outage. Both of these situations can disturb the connection between your devices. This causes your network to have trouble both in sending and receiving information between the equipment. Consequently, the reason why you are getting these error codes can also be due to this reason.

Simply power cycling through your entire network once should allow you to start using the service without any problem. Though, make sure that you disconnect all of these from each other and then shut them down. Additionally, wait for some time when booting your devices back up and then hold on until these become stable.

  1. Internet Issues

Finally, another reason why people can get this problem is that there is an issue with their internet connection. Considering this, you will have to manually troubleshoot your network and see what is causing the error.

Usually, moving your router closer to your television can help in fixing this. But you can also try using a wired connection instead. If you notice that your internet is down then you will have to contact your ISP.

Если вы не можете подключиться к Wi-Fi или воспроизведения фильмов, песни, и другой контент на Apple ТВ, узнайте, что делать.

После каждого шага, посмотреть, если вы все еще нужна помощь.

Проверить, что все на связи, а в диапазоне

Убедитесь, что ваш интернет-маршрутизатор подключен к модему и включен. Если ваш маршрутизатор и модем совмещены, убедитесь, что устройство включено.

Держать ваш Apple TV в диапазон вашего маршрутизатора. Если это слишком далеко, ваш Apple TV не будет получить сигнал. Чтобы избежать проблем с сигналом, не ставьте ваш Apple TV напрямую на или в ногу ваш Wi-Fi роутер.

Подключиться к Wi-Fi Интернет

На Apple телевизор 4К или Apple ТВ HD, перейти в Настройки > Сеть. На Apple TV (2-го или 3-го поколения), перейти в Настройки > Сеть общие>. Выбрать имя совместимого Wi-Fi сети, чтобы присоединиться. Если будет предложено, введите свой Wi-Fi пароль. Если вы не знаете свой пароль, вам помочь.

Яблоко ТВ не может подключиться к сетям, которые требуют дополнительного или вторичного входа в систему, таких как вход на веб-странице. Эти сети, называемые кэптивные сети, может включать в себя бесплатные и платные сетей в таких местах, как предприятия, школы, общежития, квартиры, отели и магазины.

Перезагрузите ваше устройство Apple ТВ, роутер и модем

После перезагрузки все устройства, см. Если вам все еще нужна помощь. На Apple телевизор 4К или Apple ТВ HD, перейдите в настройки системы > и выберите перезагрузка. На Apple TV (2-го или 3-го поколения), перейти к параметры > общие и выберите перезагрузка.

Отключите маршрутизатор и кабельный или DSL-модем от власти. Затем подключить их обратно.

Использование кабеля Ethernet, и проверить наличие обновлений программного обеспечения

Попробуйте подключить ваш Apple TV напрямую к маршрутизатору или кабельному или DSL-модему с помощью кабеля Ethernet. Затем, присоединиться к вашей сети и проверить наличие обновлений программного обеспечения.

На Apple телевизор 4К или Apple ТВ HD, перейдите в Настройки > Система > Обновления программного обеспечения.

На Apple TV (2-го или 3-го поколения), зайдите в Настройки > Общие > Обновление программного обеспечения. Если есть обновление, установите его. Затем отсоедините кабель Ethernet и попробовать присоединиться к вашей Wi-Fi сети снова.

Все еще не можете подключиться?

  • Убедитесь, что нет вмешательства в этом районе.
  • Если вы подключены к Wi-Fi, но вы не можете выйти в интернет, попробуйте воспользоваться Wi-Fi сети с другого устройства. Если вы не можете выйти в интернет с другого устройства, там может быть перерыв в обслуживании. Позвоните своему кабельной компании или интернет-провайдеру за помощью.
  • Попробуйте подключиться к Wi-Fi сети в другом месте. Если ваш Apple ТВ подключается, необходимо получить справку с ваш оригинальный Wi-Fi сети. Если ваш Apple TV может не подключиться к любой Wi-Fi сети, обратитесь в службу поддержки Apple.
  • Убедитесь, что ваш Wi-Fi роутер имеет последнюю версию прошивки. Если вы используете Airport базовой станции, узнать, как. Для помощь в обновлении не-Apple маршрутизатора, обратитесь к производителю. Также убедитесь, что роутер работает с Apple ТВ.

Узнать больше

  • Яблоко ТВ подключается к Интернету либо Wi-Fi или Ethernet. При использовании Ethernet-кабеля, что Apple TV автоматически использует это соединение вместо вашей Wi-Fi сети.
  • Телевизор Apple может быть в состоянии присоединиться к какой-нибудь образования или бизнес-сетей, что использовать профиль. Задать системному администратору сети для получения дополнительной информации.

Дата Публикации: 03 Мая 2019

Surely it’s a nightmare for most of users to see their Apple TV not connecting to WiFi. You then won’t be able to watch videos, play games or stream your iPhone/iPad to a large screen TV. Luckily, here are several possible ways to fix Apple TV connection error 3906/3905/3902/5. Hope it can help you out.

Common Apple TV Network/WiFi Connection Error

If you have seen below error code on the Apple TV, this article is exactly for you. You may need to try each way till this issue is resolved.

Error 5, Error 3906, Error 3905, Error 3902, Error 100, Error 3924, Error 0, Error 31030 and so on.

Solution 1: Check WiFi Router

First of all, you should check whether the WiFi router is working properly. On your other devices like iPhone, open a website to verify whether you can access Internet via WiFi network. Make sure there is no interference on the area, for example, your Microwave oven.

If everything is fine while the Apple TV won’t connect to Internet, you can ignore the network and rejoin it later. Go to Settings > Network > Wi-Fi > Forget Network, wait for a while and reconnect WiFi.

forget apple tv network

Solution 2: Check Wireless Security Option of Your WiFi Router

Apple TV Internet connection failed? Maybe there is something to do with the WiFi security issues. Below are 2 options you can try individually and see which one works for you.

Option 1: Change WEP to WPA or WPA2

If you are using WEP security, consider using WPA or WPA2 instead. Here is what to do.

  • 1. Open your browser and enter the router IP address. If you don’t know what the IP is, type ipconfig on Command Prompt and you will see the Default Gateway.
  • 2. Log in with router username and password. If you have never configured it before, the default username is «admin» and password may be «password»/your network provider/blank.
  • 3. Locate Wireless Setup and Security Options, then select or check WPA/WPA2.
  • change internet security from wep to wpa

  • 4. Enter a network key is asked.

The steps may vary from different network provider but are basically similar. After that, your WiFi security will be set to WPA or WPA2.

Option 2: Disable Wireless Encryption or Security

Most of Apple TV WiFi error like 3906/3605/3602 is caused by encrypted networks. You can temporarily turn off wireless encryption to fix it. Likewise, you will need to log into the router and go to Wireless Setup > Security Options, choose None or called No encryption used this time instead of WEP/WPA, then apply the changes.

Solution 3: Check MAC Address Filtering

If your WiFi router is using Mac address filtering and you didn’t add the Mac address to it, it will not be strange that Apple TV cannot connect to Internet. To solve this problem, navigate to Settings > General > About on your Apple TV. Then log in your router with above mentioned way, add it to Access Control List.

view apple tv wifi address

Solution 4: Restart Apple TV

After discussing so much about WiFi network issues, let’s get back to the device itself. Sometimes the Apple TV network error is caused by software glitches. A restart may help pull out.

On Apple TV 4K/4th generation, go to Settings > System > Restart.

On Apple TV 3/2, it’s Settings > General > Restart.

restart apple tv

Solution 5: Fix Apple TV Error Code with ReiBoot

Should the little trick to restart not working, you then can check for software updates. Since the Apple TV lost Internet connection, an Ethernet cable is necessary in order to join the network. If you don’t have one, I will suggest you take Tenorshare ReiBoot into consideration, which is capable of fixing all Apple TV issues and updating tvOS as well. Below part will guide you through the process to use ReiBoot for fixing Apple TV WiFi connection error.

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Video Guide to Fix Apple TV Network Error

Conclusion

Above mentioned 5 ways should be able to handle the network connection error 3905, error 5, error 3906, etc occurred, however, if you are using the 3rd generation Apple TV and it’s still not connecting to WiFi even after update, you’d better check the serial number. If the last four letters are DRHN, and the third and fourth alphanumeric character contains pairs like H9, HC, HD, HF, HG, HH, HJ, HK, J1-J9 etc, don’t hesitate to contact Apple for a replacement as there models have been confirmed to have WiFi issues.

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Now available: tvOS 17.0

tvOS 17 available now, bringing FaceTime to Apple TV 4K. Learn more >

tvOS 17 available now, bringing FaceTime to Apple TV 4K. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply

ask a new question.

Hello

So I have recently got my Apple tv (2nd generation) and learnt I can connect it to my school network. I have installed the profile through the configurator correctly but still get error 3906. Now I don’t think I will be able to reset the routers/network due to the size of the network but was wondering whether someone had an idea on how to solve this issue?

Thanks

AppleTV 2

Posted on Mar 19, 2017 6:25 AM

You will need to contact the IT dept.

Posted on Mar 19, 2017 9:07 AM

Apple TV error 3906- enterprise network

Are you trying to watch a movie or show on Apple TV, but are you getting the error message ‘3906’?

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On this page, you will find more information about the most common causes and most relevant solutions for the Apple TV error ‘3906’. Do you need help straight away? Visit our support page.

Error information

How to solve Apple TV error 3906

We’ve created a list of solutions which you can follow if you want to solve this Apple TV problem yourself. Do you need more help? Visit our support page if you need professional support with Apple TV right away.

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Check the server status of Apple

Before you restart everything, check the server status of Apple TV first. It may well be that Apple TV is struggling with a temporary outage.

Check the status of Apple TV

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