Ошибка 752 canon - Решение и исправление самых разных ошибок на TopOshibok.ru

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12-04-2007

#1

Canon iR2870 — Scan to e-mail End Code 752

Hi,

I have a Canon MFD iR2870 with the Universal Send Kit installed and I have all the settings saved on this machine for «scan to e-mail» feature. But when I’m scanning a document it doesn’t send it and there is this error called that I can see on the Log of the machine. The error details are as follows:

Result: NG
End Code: #752

As a result nothing is sent but, also, no details are shown about this error or why it doesn’t send.

Just wondering if there is anyone who knows what error 752 is or where should I consider to investigate/change on the settings to make it work.

Thank you.

Kind regards,
Asi102
12-04-2007

#2

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could be a number of things really.

not sure about that code but…

u need to provide a little more info please. what email server is the client using? is everything done through the client or is there An external isp dealing with there email? IE is there an email server on site?

when u send the document what message comes up on the bottom of the send screen? resending?
can u scan a file to a folder on the network properly?
have u got the correct DNS settings in the copier? u must include domain name etc.
answer those questions for me and i might have a clearer understanding of your problem. let me know chap
12-04-2007

#3

Canon Gp200s- Service Manual

Does anyone hae a servie manual for the Canon Gp 200s avaialble?

Mike
12-04-2007

#4

DNS Server Settings

Have to set the domain name under «DNS Server Settings» under Additional Functions? If this does not help, can you provide more details?
12-06-2007

#5

Hi,Thank you for the replies. I have completed all the settings with the correct and complete information. I know that because I�ve done it for other similar machines within the same WAN network (different sites but connected to the same network and same server) and these machines are working perfectly. I have also double-checked the settings of this machine against another one that works perfectly and everything is exactly the same. Still, the documents scanned on this machine are not received at the destination.I don�t know 100% for sure if there is a message on the machine�s display when scanning the document. That is because I�m doing the settings remotely and I only have a user doing the actual scanning. She reported to me that all went well, so I assume there is no message, but maybe there is and is just that she didn�t saw that. I�ll ask her to run another test and look for this. If there is a message, I�ll report it in here.I have done a separate test by entering different user name / e-mail / password details, but still the same issue.The error number 752 is reported on the log of the machine. Still, all I�m after is what this error message is. I have made several searches over the internet but I simply couldn�t find anything, unfortunately.Maybe there is a place on the internet where I can find the Canon manuals where these errors are documented and I can check in there� I have downloaded already all the documents I was able to find but there is no reference to this error number in them (in fact, no error numbers at all).Well, that�s all I have as details for now. I still hope I�ll get something about this�Thank you.Asi102
12-06-2007

#6

Originally Posted by asi102

Hi,

I have a Canon MFD iR2870 with the Universal Send Kit installed and I have all the settings saved on this machine for «scan to e-mail» feature. But when I’m scanning a document it doesn’t send it and there is this error called that I can see on the Log of the machine. The error details are as follows:

Result: NG
End Code: #752

As a result nothing is sent but, also, no details are shown about this error or why it doesn’t send.

Just wondering if there is anyone who knows what error 752 is or where should I consider to investigate/change on the settings to make it work.

Thank you.

Kind regards,
Asi102

Error 752 SMTP error
Causes
Smtp server name or Ip address is not correct.
The sever is down or not functioning.
The network is down or unreachable.
The Domain name or email address is not configured correctly

Solutions
Make sure DNS is setup properly and/or the ip address is correct.
Check the network status.
Check the server status.
Check the DNS server ip address.
Check that you have the correct email domain and email address and correctly entered into machine.
Check the and make sure the email address/password are setup correctly on the Email server.
Use the machines ping address to ping the email server.
Check to see if the network has the correct port open for email transmissions. (I have a couple who have this blocked)

Hope this helps

And Star Trek was just a tv show…yeah right!
01-10-2008

#7

Error 802 on Scan to E-mail

Hi Mr Spock,

Thank you for the error details, they proved to be very useful. Sorry it took a while to respond but I had delays because of the summer � Christmas � New Year break that was across here.

I have found that the DNS details needed to be updated and I�ve done that. So we had a progress there � and this is the good news. But unfortunately there is also bad news: Now I have the error 802. Just wondering if you have the technical details of this error 802 as this would be of much help to me.

Thank you and much appreciated.

Asi102
01-15-2008

#8

List of End Codes

Originally Posted by Mr Spock

Error 752 SMTP error
Causes
Smtp server name or Ip address is not correct.
The sever is down or not functioning.
The network is down or unreachable.
The Domain name or email address is not configured correctly

Hey Mr Spock!

You have a manual with those codes?

I’m after End Code 899, I’m assuming it went through fine as the user gets the email, but it’s for peace of mind of the end users when we look through the logs…

I’ve tried calling Canon for them but I’m currently on the «Put you onto Tech support» call hold cycle…

Love it…

Cheers!

Rolly
01-15-2008

#9

Originally Posted by asi102

Hi Mr Spock,

Thank you for the error details, they proved to be very useful. Sorry it took a while to respond but I had delays because of the summer � Christmas � New Year break that was across here.

I have found that the DNS details needed to be updated and I�ve done that. So we had a progress there � and this is the good news. But unfortunately there is also bad news: Now I have the error 802. Just wondering if you have the technical details of this error 802 as this would be of much help to me.

Thank you and much appreciated.

Asi102

Hi Asi102
try this out
Error :

Symptom was that the machine would intermittently lock up when sending email. The machine would then have to be rebooted to bring back to functionality.

A #802 was recorded when sending within the network and #806 when sending to the internet.

Workaround :
The solution was to increase data size to 99 for sending under:

Additional Functions>Systems settings>Common settings>Email/I-Fax settings.

Good Luck, Mike
12-23-2014

#10

Re: Canon iR2870 — Scan to e-mail End Code 752

Just in case someone else out there is having the same issue as me, I thought I’d mention here that this error could also be an issue with a content filter. Normally our copiers are on a specific VLAN that does not require the systems to authenticate with the content filter, but this particular machine was on the same network as students, which means when it tried to contact the SMTP server, it was getting redirected to an authentication page.

Moral of the story: Check your content filter’s authentication settings to ensure the copier can actually get out to the web without having to go through the login process!

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Источник

Fix a Canon Printer Error Code 752:

Canon printer error code 752 appears because of issues with the email settings, connectivity issues, and STMP server settings. However, there is nothing to worry about as this problem can easily be resolved by turning off your printer and then turning it on once again.

In case this doesn’t resolve your issue, then you can try other different solutions that can help you get rid of this problem. Here in this post, we are available with multiple solutions that you can apply to fix Canon printer error code 752.

1) Pease Make Sure that the Server is Functional

Before you go ahead and apply any other solution, you must make sure that the server is functioning. As stated earlier, this error also occurs because of email issues. This problem can also occur because of server functionality issues.

2) Make Sure That Your Network is Running and Working

There is a chance that you are encountering this problem because your internet is not working. You can easily identify the cause of the network problem by checking the network connection status.

Canon printer error code 752 often appears when there is a network connectivity issue. Therefore, you must check your network connection and check if it is causing the issue.

3) Check Your STMP Server Name

The error message states that your STMP server is the primary cause of the problem. Whenever there is some problem with the STMP server, one can make many mistakes. STMP server name is used to determine whether an email or fax is correct or not.

You can check the STMP server name and the email address by checking communication settings. This is an effective method to resolve Canon printer-related issues.

If the error code does not go away even after applying all the solutions mentioned above, then you must get in touch with a customer service executive or call a technician. He will look into the problem and provide you with the best possible remedy. It is necessary to resolve the error code as soon as you see it or else it can become quite troublesome.

Источник

The canon printer shows the error code 752 because there is some email end error. It can be simply the reason you are unable to scan or print using the canon printer. It’s frustrating to the fullest when you encounter this kind of error. When you encounter this problem, you might be thinking about how to fix a canon printer error code 752? There are many solutions for this error code. If you are not familiar with fixing an error, it is okay. You can try switching the printer off and on, or you can turn off the network and again connect the printer to the network

After switching on the printer, you need to check if the error has been removed, but if the error has not been taken care of in time, it will affect the computer/laptop and the printer itself. So, it would help if you fixed the errors soon as possible

If the problem you are facing is not solved yet and you are still wondering how to fix a canon printer error code 752? You can try contacting the technical team, who will guide you through how to fix the printer, or you can follow the tips and steps given below.

Why is the Canon printer showing the error code 752?

Before finding the solution for any problem, the first thing is to find out what is causing the issues. So here also, before knowing the solution for fixing the error code, you need to understand why an error code is there in the first place. The main reason why this error code is showing is that there is some problem with the SMTP server settings, the network connectivity of the printer, or email settings

Procedures to eliminate the error code 752

Ensure that the server is functional: –

For solving the problem, the first step is to ensure that the server is functioning correctly. As mentioned at the top of this article, error code 752 on Canon printers is associated with an email error, which could be caused by some functionality problem of the server itself.

Check that your network is up and running:

The first step should be followed by double-checking the network to which the printer was connected. You can usually find out what’s wrong with the network simply by checking its status. Whenever there is a change in the network connectivity, this error often pops up again and again. So, check your network connection to see if that is causing the error code.

Check the name of your SMTP server: –

In the error message, it appears that the SMTP server is primarily responsible for the problem. When there is an issue with the SMTP server, several mistakes can be made. For determining if an email or fax is correct, the SMTP server name is the primary factor. A name will be set, as well as an email address. By checking the communication settings, you can determine the SMTP server name, the email address, and the name. If you use this method, you should be able to resolve any errors your printer encounters effectively.

However, if the error code problem of your printer is not yet solved and you are still thinking about how to fix a canon printer error code 752? Then your best option is to hire a technician. Because the error code is not fixed with these solutions, the systems could be something wrong.

The Final Part It is seen that people don’t care about the printer error codes that much, but what they don’t know is that once they exit the printer error code once and start using the printer again, it will cause problems for both their systems. So once an error code shows up, it is necessary to first take care of it and then use it. And if you are unable to fix the problem, hire a technician or call canon support.

Источник

Ever came across an error code 752 while performing a print or a scan from your Canon printer? Error code 752 is an error as a result of a fault in the email end. The annoyance is assured when you get to encounter such unwanted elements while performing the sternly important task.

Wondering how to deal with it? You need not give much of a thought about it as the issue is easily preventable from occurring ever again if you put the words down, into action. There are ways you can consider for scrapping these unwanted errors that are discussed ahead. Meanwhile, you can try out the simplest technique of overcoming the issue. All you need to do is turn your printer off and then back on. Later, disconnect the printer from the network and then connect it back. If this technique does not work, try the tactics given below.

An error code 752 in your Canon printer is an outcome of the issue with the email settings, printer’s network connectivity, and SMTP server settings. You can rescue your printer from such an issue by suitable tactics of recovery.

Also read : Rollo printer Drivers

Tricks to eliminate with error code 752

Check out the three different ways to get rid of Canon printer error code 752.

Ensure the server is operational

The initial step is to be assured that your server is in working condition. The Canon printer error code 752 is an email error that may have resulted in a fault in the server. Therefore, you need to check the state of the server and get it rectified in case of any fault.

Check if your network is working

Network status in the Windows settings

The next step is to verify the network connection, whether in a working state or out of order. You can go through the network status to learn about its working condition and faults if any. As soon as there is a change in the network connectivity this error comes up. Therefore, a network connection needs to be confronted, and if there’s an issue, you should proceed with the rectification process of your network immediately.

Check the SMTP server name

This issue has been labeled to be the primary cause of Canon printer error code 752. While trying to resolve the error related to SMTP, you may end up making more mistakes. In order to find out whether the email or fax is accurate, you need to know the SMTP server name. You just need to go through the email address and the name in the communication settings. This way, you can help eliminate any of the issues that you may come across in your printer in the future.

If, in any case, none of the above techniques help you assist out of the Canon printer error code 752, you are strongly recommended to have a word with the technician or get in touch with the Canon customer support team.

The printer error codes have been overlooked by the users in most of the events, landing their printers into other bigger problems that get hard to be resolved. Therefore, if you happen to encounter any of the Canon printer error codes, you are suggested to never ignore even a small error and rather find ways to eradicate the slightest of the faults for an ensured efficiency of your printer.

Canon iR2870 — Scan to e-mail End Code 752

Canon Gp200s- Service Manual

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Error 802 on Scan to E-mail

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Re: Canon iR2870 — Scan to e-mail End Code 752

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Fix a Canon Printer Error Code 752:

1) Pease Make Sure that the Server is Functional

2) Make Sure That Your Network is Running and Working

3) Check Your STMP Server Name

Why is the Canon printer showing the error code 752?

Procedures to eliminate the error code 752

Ensure that the server is functional: –

Check that your network is up and running:

Check the name of your SMTP server: –

Tricks to eliminate with error code 752

Why is the Canon printer showing the error code 752?

Procedures to eliminate the error code 752

Ensure that the server is functional: –

Check that your network is up and running:

Check the name of your SMTP server: –

DNS Server Settings

List of End Codes

Posting Permissions