Ошибка 500 htaccess wordpress

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

Seeing a 500 internal server error where your website should be is enough to throw anyone into a panic. When your website goes down, you lose out on potential traffic and sales. If it’s offline for a while, it can also negatively impact your Search Engine Optimization (SEO) efforts.

Fortunately, there are plenty of ways to go about fixing this error. Many of these solutions are fairly straightforward, and you don’t need a lot of technical know-how to start troubleshooting.

In this guide, we’ll cover what the 500 internal server error in WordPress is and discuss some potential causes. Then we’ll give you 10 tips to help you get your website back in working order.

1. Back up your website.
2. Try reloading the page.
3. Clear your browser cache.
4. Access your error logs.
5. Check for the “Error Establishing a Database Connection.”
6. Look for permission errors.
7. Increase your PHP memory limit.
8. Check for problems with your .htaccess file.
9. Look for coding or syntax errors in your CGI/Perl script.
10. Ask your web host about potential server issues.

Let’s get started!

What Is the 500 Internal Server Error?

The 500 internal server error is frustratingly nonspecific. When the error occurs, you usually don’t get many details about it. In fact, you might not receive any information at all.

The 500 error is a generic issue that isn’t specific to WordPress. Chances are you’ve seen it before during your internet explorations. Despite the name, it doesn’t necessarily mean that something is wrong with your server. It could be an issue with your website or browser.

If you do see this error on your site, you’ll want to get it fixed as quickly as possible. A 500 error can impact your SEO if allowed to linger. If your site is crawled while it’s offline, there’s a chance that Google may interpret the error as an issue with your website.

This error can also hurt your User Experience (UX) and give visitors the impression that you’re unprofessional. Not only can a poor UX affect the way Google ranks your site, but it can cause you to lose customers as well. After all, you can’t do business if your site isn’t accessible.

A wide variety of situations can result in the 500 error, making it a bit of a chore to sort out. Potential causes of the 500 internal server error in WordPress include:

• Plugin compatibility issues
• Exhausted PHP memory limit
• Corrupted files
• Coding or syntax errors

The fact that the error message itself tends to be vague doesn’t help. Fortunately, you can solve many of these issues on your own with a bit of know-how.

Variations on the 500 Internal Server Error

Depending on your operating system, browser, and the cause of the error, there are variations in how it will appear. For example, if a database connection can’t be established, you might see something like this:

A plain white screen, sometimes referred to as the White Screen of Death (WSoD), can indicate a 500 internal server error.

Also, many site owners have the option to customize their 500 error messages. So you might see this error in many different forms.

How to Fix the 500 Internal Server Error in WordPress (10 Tips)

Now that you’ve had an introduction to the 500 internal server error, it’s time to discuss how to resolve it. Let’s take a look at ten tips you can use to fix this issue in WordPress.

1. Back up your website.

Before tinkering under the hood, it’s always smart to make a backup of your website. If DreamHost hosts your site, you can take advantage of our one-click backup feature. You can also create a manual backup if you prefer.

To make a complete backup, you’ll need to save copies of your WordPress files as well as your databases. You can back up your site’s files using a Secure File Transfer Protocol (SFTP) client such as FileZilla.

Once you’re connected to your server, navigate to the WordPress files you want to save. These files include the WordPress core installation, plugins, themes, images, and more. To save the files, simply right-click on them and select Download.

Now you’ll need to back up your database, which you can do by logging into phpMyAdmin. Select the database you want to download from the left-hand panel, and then click on the Export tab.

You’ll then need to choose between a “Quick” or a “Custom” export. The Quick export will likely work just fine unless you need to manage more advanced options.

Click on the Go button, and your download should start. Once your website is safely backed up, you can get to work on fixing that 500 error.

2. Try reloading the page.

Let’s start with the best-case scenario. Some situations that cause a 500 internal error clear up on their own within a few minutes. For example, if you’ve just made changes to a plugin or theme, or if your host is experiencing unusually heavy traffic, you may see a server error. If this is true in your case, you’re in luck, as a simple page reload should get things back to normal.

Therefore, the first thing to try is simply waiting a minute or two, during which the error will hopefully resolve itself. Then you can try reloading the page by pressing F5 or (command + R if you’re using a Mac).

3. Clear your browser cache.

Another potential server error fix that’s quick and easy is clearing your browser cache. It’s possible the cache became corrupted, which would cause problems when attempting to access websites.

First, you might check Down For Everyone Or Just Me. This will determine whether there’s a widespread problem or you’re the only one experiencing difficulties.

If you’re alone in your 500 error frustration, the problem may be your browser. Try accessing your site from a different browser. If an alternative works, it’s a sign that the issue is with your cache.

In Google Chrome, you can clear your cache by pressing Ctrl + Shift + Delete. Alternatively, you can click on the three vertical dots in the top-right corner, followed by More tools > Clear browsing data.

Be sure to check the Cached images and files box. Then click on the Clear data button.

In Firefox, you can clear the cache using the Ctrl + Shift + Delete keyboard shortcut. This will open the Clear Recent History window. In the Time range to clear drop-down menu, select Everything. Check the Cache box, and then click on OK.

In Safari, you can navigate to the History menu item and choose Clear History. Keep in mind that this will delete everything, including cookies and visited pages.

Once you’ve cleared your browser cache, you can attempt to access your website again. If you’re still seeing the 500 internal server error, it’s time to move on to more involved fixes.

4. Access your error logs.

Your site’s error logs may provide insight into what’s causing the 500 error. Depending on your host, these logs may be cycled quite often, so you’ll want to take a look as soon as possible.

You can check your error logs by accessing your site’s files via SFTP and looking for the /logs directory. Next, select the site that’s experiencing the error. You may see several directories at this point. You’ll want to check the one with the most recent date.

You can view the log by downloading it and opening it with your preferred text editor. Hopefully, your error logs will provide you with some additional context for the 500 error.

Another option is to enable the WordPress debug log. You can do this by connecting to your site via SFTP and opening your wp-config.php file. Within it, look for the following line:

define('WP_DEBUG', false);

Once you find it, replace it with the following:

define( 'WP_DEBUG', true );

define( 'WP_DEBUG_DISPLAY', false );

define( 'WP_DEBUG_LOG', true );

This will create a debug.log file, which you can find under the /wp-content/ directory. Just be sure to change the WP_DEBUG value back to “false” when you’re done troubleshooting.

5. Check for the ‘Error Establishing a Database Connection.’

If there’s been a problem establishing a database connection, not only will your site be offline for visitors, but you won’t be able to access the WordPress admin dashboard either. There are a few possible causes of this:

• Incorrect database login credentials
• A corrupted WordPress database
• A corrupted WordPress installation file

Let’s start with incorrect login credentials, as this is a common cause of the database connection error. If you’re a DreamHost user, you can find your database credentials in your panel. However, if you use a different host, you’ll likely follow a similar procedure.

Navigate to MySQL Databases and find the one that corresponds to your website under the Database(s) on this server section. Here, you’ll find your database name under the Database heading. The username is listed under the Users Access column.

Alt-text: Where to find your MySQL username in DreamPanel.

To find the password, click on the username. On the next screen, scroll down and click on the Show button next to the password field.

Next, you’ll compare these credentials to those in your wp-config.php file. You can access this file in your site’s main directory via SFTP. Once you have the file downloaded, open it and verify that the information under MySQL Settings matches what you found in your panel.

Next, if your database is corrupted, you can quickly repair it through phpMyAdmin. Log in and click on your database in the left panel. Select all of the tables in the database, and then choose the Repair table option from the drop-down menu.

Finally, let’s look at how to handle a corrupted WordPress installation file. Start by downloading a new copy of WordPress and unzipping the file. You’ll need to delete the wp-content folder and the wp-config-sample.php file.

Upload the rest of the files to your site via SFTP, overwriting any existing ones. You now have a brand new, uncorrupted WordPress installation. You’ll also want to clear your browser cache before checking your website again.

6. Look for permission errors.

If any of your files have permissions set incorrectly, you may see the 500 internal server error as a result. Again, you can check and change these permissions using SFTP.

Right-click on any file and select File permissions to open a new dialogue window. In this window, you can check and, if necessary, set new permissions for the file.

Typically, you’ll want to set files to “644” and directories and executables to “755”. However, you may want to check with your host if you’re unsure about the correct values.

7. Increase your PHP memory limit.

Another reason you might see the 500 internal server error is if you’ve exceeded your server’s PHP memory limit. There are several ways to increase your limit, and they all involve using SFTP.

Before you try increasing your memory limit, you may want to start by seeing what it’s currently set to. You can do this through the WordPress admin dashboard. Keep in mind that, with some variations of the 500 error, you won’t be able to access the dashboard. If that’s the case, you may have to skip this step.

From your WordPress dashboard, navigate to Tools > Site Health. Click on Info at the top of the screen, and scroll down to the Server section. You should see your PHP memory limit there.

To increase the PHP memory limit, there are a few files you can edit. One is your .htaccess file, typically located in your site’s root directory. Open the file and add the following code:

php_value memory_limit xxxM

You can replace the “xxx” with your desired amount of memory. Usually, 256M is plenty.

You can also increase your memory limit by editing your php.ini file. You should be able to find this file in your root directory. If not, you can go ahead and create one. Add or update its code to the following:

memory_limit = xxxM

Another option is to add in the following code at the top of your wp-config.php file:

define('WP_MEMORY_LIMIT', 'xxxM');

If this resolves the 500 error, your next task will be to figure out what is causing the memory limit exhaustion. It could be a problematic plugin or theme. You might consider reaching out to your host for help on finding the exact server diagnostics.

8. Check for problems with your .htaccess file.

Your .htaccess file is one of the core WordPress files. It contains rules for your server, so it could contribute to a 500 internal server error.

If your .htaccess file has become corrupted, you’ll want to go ahead and create a fresh one. Start by logging into your site via SFTP and finding your .htaccess file. Rename the file to .htaccess_old.

Now, create a new .htaccess file in your text editor and paste in the following:

# BEGIN WordPress

RewriteEngine On

RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]

RewriteBase /

RewriteRule ^index.php$ - [L]

RewriteCond %{REQUEST_FILENAME} !-f

RewriteCond %{REQUEST_FILENAME} !-d

RewriteRule . /index.php [L]

# END WordPress

Go ahead and upload your newly created .htaccess file. Then refresh your site in your browser, and check to see whether the error message is showing.

9. Look for coding or syntax errors in your CGI/Perl script.

If you’re running Common Gateway Interface (CGI) scripts, any coding errors you’ve made could result in a 500 error. To unearth potential issues with your CGI scripts, log into your site using Secure Shell Access (SSH).

Once you’ve logged in, you can troubleshoot your CGI with this command:

[server]$ ./cgi_name.cgi

The terminal should return a general error message and the line number the culprit is located on. From there, you can work your coding magic!

When working with CGI, there are a few best practices to keep in mind to avoid problems. First, it’s wise to use a plain text editor to ensure that you maintain ASCII format. When you upload scripts, you should also be able to select ASCII mode in your FTP client.

Finally, if necessary, upload to the cgi-bin directory on your server. Then you can double-check your files’ permissions once you have them uploaded.

10. Ask your web host about potential server issues.

If all else fails, there may be a server issue, which only your host can confirm. Unfortunately, if your host’s server is experiencing a problem, you may have to wait out some website downtime.

If you’re a DreamHost client, you can check the DreamHost Status page. This resource provides you with information on all of our services.

If you run into any problems while trying to repair the 500 internal server error, you can always reach out to our tech support team. They’re ready and waiting to lend you a hand! If you’ve followed the tips in this guide, you’ll have plenty of valuable information for the technician.

Additional WordPress Error Reading

Want to learn more about fixing common WordPress errors? We’ve put together several tutorials to help you if you encounter any other issues.

• How to Fix Syntax Errors in WordPress
• How to Fix the WordPress Not Sending Email Issue
• How to Fix the Error Establishing Database Connection in WordPress
• How to Fix WordPress Error 404 Not Found
• How to Fix the Sidebar Below Content Error in WordPress

Let’s Get Your WordPress Website Back on Track

While having to sort out a 500 internal server error isn’t exactly fun, it’s also not as painful as you might imagine. With a little patience and the tips we’ve provided, you should be able to make some progress on getting your website back online.

You can start small by refreshing your page and clearing your browser cache. Then you might want to move onto more involved fixes, such as increasing your PHP memory limit. If you’re not able to resolve the error on your own, DreamHost’s award-winning tech support is just a click away.

When you do run into errors, it’s easier to get back up and running when you have a reliable hosting provider. DreamPress is fast, secure WordPress hosting with powerful features to help make your site a success!

Updated on May 6, 2022

http error 500 wordpress

So, out-of-the-blues there is a 500 Internal Server Error in WordPress is one of those common wordpress errors that create the most panic because, when it arrives, we usually have no idea why. But, rest assured, it is very common and can be solved. One of the most common reasons for this error is your .htaccess file. We will talk about this and few other things to fix wordpress 500 internal server error.

Are you getting Error 500 message when trying to access wp-admin dashboard or after changing url ?

Are you not able to log into admin page (HTTP 500 error)?

Fixing 500 internal server error will require troubleshooting that will take time and patience. This in depth tutorial on how to fix 500 internal server error in wordpress is created especially in order to offer some advice for those who encounter this problem, but also to give solutions to fix it.

There are a few common causes, such as having a corrupted .htaccess file, exceeding your PHP memory limit, and having improper file permissions.

Few other common wordpress errors you might need help with.

• WordPress White Screen of Death (WSOD) Error
• Incorrect WordPress File And Folder Permissions Error
• “The link you followed has expired” in WordPress error
• Pluggable.php File Errors WordPress
• Upload: Failed to Write File to Disk WordPress Error
• Are You Sure You Want to Do This Logout Error WordPress
• HTTP Image Upload Error WordPress
• 503 Service Unavailable Error in WordPress
• WordPress Stuck in Maintenance Mode
• Parse Error: Syntax Error Unexpected in WordPress
• This Account Has Been Suspended WordPress issue
• Error Establishing a Database Connection in WordPress
• Sorry, This File Type Is Not Permitted For Security Reasons WordPress issue

What is a 500 internal server error in WordPress?

500 Internal Server Error is a common error message that indicates a PHP error or server problem. The 500 internal server error in wordpress is caused by the installation of an incompatible plugin, a plugin that uses too much memory, or any other plugin that causes conflict with the current setup of the site.

For example, recently I had to remove a spammy plugin and then reinstall it to fix 404 not found errors. Then after it was working fine again, I had to remove it again because I was getting 500 Internal Server Error in WordPress.

To fix this error you will have to first troubleshoot the problem and eliminate possible causes until you get rid of this problem. For more info on what causes 500 internal server error please read my previous article: What causes 500 Internal Server Error in WordPress

On the “Internal Server Error” page it says “The website encountered an unexpected condition which prevented it from fulfilling your request.”

This means that your request was processed by the server but due to some reason was not fulfilled properly. This could be due to several factors including:

A 500 Internal Server Error error message suddenly appears on your site when this occurs. There are many causes that can cause it, namely the error configuring the .htaccess file, the contradiction of sessions, very slow loading of the site, the addition of a new file or a new folder on the server or still using too many resources on the server.

This message also appears in the event of an incorrect configuration of a theme or plugin. There are still other causes, but what we have just mentioned are the most frequent. To be able to repair them quickly and efficiently, you must first discover their origin.

Error 500 is an internal server error commonly encountered on WordPress and other sites. When this happens, the 500 Internal Server Error message will appear on your site.

Causes of Error 500 WordPress internal server error

First, let’s discuss some of the causes of HTTP 500 error. If you are getting this error after updating your site, it could be a result of a bad plugin or theme. Deactivating plugins and themes one by one until the error goes away will help you identify the problematic add-on. If you delete any plugin or theme without removing its files properly through FTP, chances are that you will end up with corrupted files which might cause this error to appear. Make sure that you also clear your cache when deleting plugins and themes to improve the performance of your site.

Case 1:

The most frequent cause is a configuration error in the .htaccess file. This is the procedure by which we always start when error 500 occurs since it only takes a few minutes to correct.

Case 2:

When the error appears intermittently and the loading of the site is very slow. Conflicting sessions may be the source of this error. Another reason could be that the WordPress site is using too many resources on the server.

Case 3:

Error 500 appears when you have just added a new file or folder to your server. In this case, the new file or folder does not have the correct authorization number.

The error may have other origins, including a plugin or a misconfigured theme, but it would be complex to name them all here. WordPress site owners who are unfamiliar with 500 error correction are always recommended to seek the help of an expert who could assist with this task.

Obviously, there is always a risk of creating another more serious bug when trying to correct a WordPress error.

The 500 internal server error messages can be viewed in many ways because each website is allowed to customize the message.

Variations for 500 Internal Server Errors

• 500 internal server error
• HTTP 500 – Internal server error
• Temporary Error (500)
• Internal server error

Because the website you’re visiting is causing an error on 500 internal servers, you could see it on any browser on any operating system, even on your smartphone.

In most cases, 500 internal server error in wordpress are displayed in the browser window, as are web pages.

Now, the million-dollar question, what causes the “500-Internal Server Error”?

“Well, There Is No One Word Answer Here.”

As we mentioned above, internal server error messages indicate that something is wrong overall.

In most cases, “wrong” means programming a page or site, but it is likely that the problem is at your disposal, which we will investigate below.

More specific information about the causes of a specific HTTP 500 error is often provided when it occurs on a server that uses Microsoft IIS software. Look for numbers after 500, such as HTTP Error 500.19 – Internal Server Error , which means that the configuration data is incorrect.

A server-side error can happen owning to a variety of factors, spanning from a minute bug into the code to the incorrect uploading of the file.

However, the two most common causes of this WordPress error is the corrupted .htaccess file and second reason, when you’ve exceed the PHP memory limit.

The “.htaccess file” happens whenever you make any change at the backend of the website, like installing a new plugin or modify the error.

On the other hand, the “PHP memory limit” is a scenario when your website has poorly-codded plugins or too many plugins installed.

In many cases, the error 500 is caused by a failure in the .htaccess file of your website.

This does not mean that you have caused it by editing that file, but it may have been due to some process that has been carried out on your website.

How to Fix 500 Internal Server Error WordPress ?

A solution would be to upgrade your web hosting plan. If you are using a shared hosting package, your site might be overloaded due to high traffic and that might lead to this error. It’s important to monitor the amount of resources consumed by different websites hosted on a single server because it can cause serious issues if a single website is overloading the server.

You should also check whether .htaccess file has been edited in any way or not. Sometimes editing .htaccess file can lead to this issue because it is responsible for URL rewriting and rewrites can easily mess up with WordPress core files.

.htaccess file error –

If your .htaccess file is improperly named or has been replaced by another file (such as .htaccess.txt), then you may see the 500 Internal Server Error when trying to access your site.

Solution: Delete any files with the name .htaccess and rename your current .htaccess file to .htaccess.bak so that it doesn’t get overwritten when you upload a new one. Then, upload a new .htaccess file from this article: How To Fix WordPress When You Get A Failed To Open Stream Error Or File Not Found. If you don’t want to mess with an FTP client and can’t log into your server via cPanel, try using these instructions instead: How To Fix WordPress Permalinks When You Get A Failed To Open Stream Error Or File Not Found.

Misconfigured .htaccess file

Look for the .htaccess file on your WordPress site server, then simply change the file name to old.htaccess. This will correct the error in 90% of the cases. If this procedure does not work, try the following.

These are the rules shown in the image above:

#BEGIN WordPress
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
#END WordPress

Loading of the site is slow and the error appears intermittently:

Start by deleting the active sessions of your website in your browsing history. If that doesn’t fix the problem, check the error logs and find the source of the 500 error, then check the resource usage in the FTP server.

New file or folder added to the server:

Just change the authorization number for the new file. Find the file (or files) you just added to your server, click the right button of your mouse, then change the authorization number to 644. If it is a folder, change it number for 755.

Each WordPress  error has its own way of fixing!

The 500 WordPress error can appear at any time. You should no longer be surprised when you experience this problem. Of course, this error can panic a WordPress beginner. On the other hand, the more you panic, the more the problem will seem huge to you.

The first reflex that you must have when faced with such a situation is therefore to find the cause that may well have triggered this error. Once the origin is detected, you can repair it by following these few tips:

In case of an incorrect configuration of the .htaccess file, you must search for this file on the server of your WordPress site. Once found, simply rename the file to old.htaccess and the error will be corrected automatically in 90% of cases. If the repair was not successful, you can proceed with other techniques.

Check if a new file or folder has just been added to your server. If this is the case, you only have to change its authorization number by clicking the right mouse button on the file found. The authorization number is 644 for a file and 755 for a file.

The other technique is dedicated to repairing an error that appears intermittently after a slow site load. In this case, you must first delete all active sessions from your website that are in your browsing history. In some cases, this is enough to resolve the problem. If not, we recommend that you check the error logs and look for the source of the 500 error so that you can check the resource usage in the FTP server.

If none of these solutions is chosen, do not hesitate to ask your hosting provider for help. You just need to open a technical ticket via the “support” section of your customer area. Thanks to the server logs that the latter keeps, he has every right to get to the bottom of things.

You should know that if you access your WordPress installation through the CPanel of your hosting or by FTP you will find a file called php_errorlog.Php_errorlog file

There you will see a list of errors sorted by the date that can give you a clue to locate the problem.

But since it is an internal server error it may be difficult to interpret the problem so let’s see what steps to take to fix it.

Enable Debugging

To see whether this is the case, you’ll need to edit the wp-config.php file in your website’s root directory. Download the file (via FTP), open it (using a text editor) and search for ‘WP_DEBUG’. If you find the line, simply change false to true and re-upload the file to the server.

If this line isn’t yet in your config file, create it using the following line of code:

define( "WP_DEBUG", true );

Reload your website and see if the error changes.

Methods to fix 500 internal server error wordpress

 Error 500 by the .htaccess

We have already seen that the most common is that the error 500 occurs because the .htaccess file is damaged. So we will start here.

Step 1

To check if the error is there, access the files of your WordPress installation (here is a tutorial on how to do it by FTP) and locate the .htaccess file

If you don’t see it, it may be hidden. In that case, you must search among the menus of your FTP program to make the hidden files visible (it is usually in the View menu).

Step 2

As soon as you find it, rename it. For example: .htaccess.old

Rename htaccess

Now go to your website and reload to see if the error has disappeared.

If you have, it is because the internal server error (or error 500) was caused by a failure in the .htaccess. Now follow the instructions in step 3.

In case the error persists, leave the name of the file .htaccess as it was at the beginning and read the solutions below.

Step 3

You must generate a new .htaccess file. To do this, in your WordPress administration panel, go to Settings> Permanent Links and click save changes.

Save permalinks

That will generate a new error free .htaccess file.

 Internal server error 500 due to plugins

If the problem was not in the .htaccess it may be in one of the plugins.

Step 1

If you just installed a plugin and the error occurred at that time, you have it easy. Uninstall it and everything will return to normal.

Step 2

But sometimes it is not so easy to locate the problem and it may be due to conflicts between two or more plugins.

In that case, you will have no choice but to disable all plugins. If you do not have access to the WordPress administration panel, you must access it by FTP.

One trick to disable all plugins at once is going to the wp-content folder and rename the folder plugins to plugins.deactivate

If the 500 error has disappeared, and you can access the administration panel, you will know that it was caused by one of the plugins.

Step 3

Now go activating them one by one again and checking if any of them give an error. This way you will find the plugin that is causing the scare and you can find an alternative to it.

If you haven’t fixed error 500, read on.

 HTTP 500 Error due to theme

If you have not solved the error, the cause may be your WordPress theme. Activate any other theme, for example, one that WordPress has by default.

If the problem persists, read on.

 Error 500 Due to damaged folders

If you have tried all the steps above and the problem persists you may have to repair the wp-admin and wp-includes folders .

Don’t worry because this will not delete any information from your website.

To repair them you just have to download the latest version of WordPress from wordpress.org, unzip the .zip file, copy the wp-admin and wp-includes folders and replace them with those from your website.

 WordPress error 500 due to memory limit

If you have followed all the steps above and the error still persists, it could be a memory problem on the server.

For some reason (that your hosting provider can explain) something is causing your server memory to run out.

To fix it, it should be enough to increase the memory limit.

For this you can create a text file called php.ini and include the following code in it:

memory = 128MB

Then save the file in the  / wp-admin / folder of your WordPress installation.

To make your task easier, you can directly download the prepared php.ini file here.

Another option is to edit the wp-config file of your WordPress installation, adding the following line of code:

define ('WP_MEMORY_LIMIT', '128M');

 Check File Permissions

In your directory, WordPress permissions for folders and files should be 755 or 644. Setting permissions to anything else may cause problems, including 500 internal server errors.Make sure these are not set to anything other than 755 or 644.

The first thing to do to fix a WordPress 500 error the first time is to check the .htaccess file. When you have changed the file name, load the site to see if everything is set or not. In case of failure, it is advisable before moving on to something else to go to “Settings”, then to “Permalinks” found in your WordPress dashboard. Then click on the “Save” button which allows you to create a new file.

Among the other methods that you should adopt to repair a WordPress 500 error is increasing the memory limit size of PHP. Please note that this type of error may appear if your PHP memory limit is exhausted. To increase the memory limit size of PHP, the first thing to do is to create an empty text file called php.ini.

Then, you will paste this code into the file memory = 64MB. After saving the latter, launch the download in your folder/wp-admin/via FTP. If the memory limit is exhausted, it means that there is something that consumes your memory largely.

This remains to be determined so that the problem of this kind does not repeat itself. Be aware that this may well be a theme function or a poorly coded plugin. Only your hosting company can help you perform accurate and precise diagnostics by looking in the server logs.

Disabling all plugins in case of 500 error in WordPress

If none of the solutions mentioned above are effective, it can probably mean that the problem is caused by a specific plugin. As it will be difficult to detect, deactivating all WordPress plugins at the same time is, therefore, the best solution.

Then activate the extensions one by one until you find the plugin that caused the error.

Once detected, get rid of it and don’t forget to report it to its author. If this option to deactivate extensions could not fix the error, you can return the basic files, i.e. change the wp-includes and wp-admin files to new ones. This can be useful if a file has been corrupted.

If you are unable to resolve the 500 Internal Server Error problem with these different methods, contact your web host who will be able to debug the problem faster and more efficiently.

It is important to inform your web host of all the steps and techniques that you have tried to try to resolve your problem.

By the way, don’t forget to make a backup before dealing with the problem. It is so easy that you have no excuse not to do it.

Take advantage of the expertise of the professionals at WP hacked help. Our WordPress experts are reliable, competent, and they all have several years of experience in repairing and fixing common wordpress errors and issues. We can quickly fix 500 internal server error on your WordPress site .

If you need to fix http 500 error in WordPress site, we will be happy to provide you with solutions to correct the situation. Get in touch with us without delay to discuss your error to be corrected on your WordPress site.

Столкнулись с ошибкой 500 Internal Server Error в WordPress? Ну что же, вы не одни! Ошибка 500 Internal Server Error — одна из самых распространённых ошибок с которой сталкиваются пользователи WordPress. Среди возможных причин появления ошибки: повреждённые файлы .htaccess, неправильно установленные права, задержки скрипта, неправильная версия PHP или неудачное обновление WordPress.

Однако выявить истинную причину не так просто, как, например, в случае ошибки 404, которую могут вызвать либо неработающие постоянные ссылки, либо изменённые URL-адреса страниц.

Вот краткое руководство по исправлению ошибки 500 в WordPress с помощью 9 различных способов. Давайте не будем терять время и начнём данное руководство по WordPress.

Обратите внимание, что Hostinger предлагает специальный оптимизированный для WordPress хостинг. Воспользуйтесь предложением и получите WordPress хостинг со скидкой до 81%!

К предложению

Что вам понадобится

Перед тем, как вы начнёте это руководство, вам понадобится следующее:

• Доступ к панели управления вашим хостингом
• Доступ к панели управления WordPress

Способ 1 — Ошибка 500 в WordPress из-за плагинов или тем

В большинстве случаев, ошибка 500 Internal Server Error возникает из-за установки или обновления плагинов или тем. Если вы уже знаете какой из плагинов мог вызвать данную проблему, вы уже на пол пути к её решению.

Способ 1.1 — Ошибка 500 в WordPress из-за обновления или установки плагина

Если страница перестала работать после установки или обновления плагина, вы можете починить её, просто отключив или удалив плагин. В зависимости от ситуации, существует два пути для достижения цели.

Отключение плагинов через панель управления WordPress

Если вы можете войти в  вашу панель управления WordPress, следуйте данным этапам:

1. Войдите в вашу панель управления WordPress.
2. Нажмите на Плагины → Установленные в левом меню навигации.

1. Отключите проблемный плагин.

1. Обновите сайт в браузере, чтобы проверить решена ли проблема.
2. Если нет, отключите другой плагин и повторяйте данный процесс, пока все плагины не будут отключены (или сайт не заработает).
3. Как только вы найдёте плагин, ответственный за появление ошибки, попробуйте переустановить его заново. Вы также можете поискать другие плагины на его замену или связаться с разработчиками плагина для уточнения информации о его работе на вашем WordPress.

Отключение плагинов WordPress через Файловый Менеджер или FTP

Существуют ситуации, когда ошибка не позволяет получить доступ к панели управления WordPress. В этом случае, вам придётся отключить или удалить плагин с помощью Файлового Менеджера в панели управления вашим хостингом или FTP-клиентом вроде FileZilla.

1. Пройдите в корневой каталог вашего WordPress и войдите в папку wp-content/plugins.
2. Найдите проблемный плагин и переименуйте его для отключения. К примеру, вы можете добавить .отключён в конец файла, чтобы не забыть об этом плагине. Если вы хотите удалить его полностью, просто удалите папку с плагином.

1. После этого, обновите ваш сайт. В случае, если проблема остаётся, произведите данные действия для оставшихся плагинов до их полного отключения (или пока ваш сайт не заработает).
2. Как только вы найдёте сломанный плагин, вы можете попытаться переустановить его, найти замену или связаться с разработчиками плагина для получения консультации.

Способ 1.2 — Ошибка 500 в WordPress из-за установки или обновления темы

Если ваш сайт перестал работать после установки или обновления темы, вы можете решить проблему изменив тему вашего сайта. Для этого существует два пути:

Изменение темы с помощью панели управления WordPress

Если вы можете получить доступ к вашей панели управления, вот что вы должны предпринять:

1. Перейдите в раздел Внешний вид → Темы.

1. Выберите любую другую тему и нажмите кнопку Активировать.

1. Как только вы закончите изменение темы, вы увидите подтверждающее сообщение со ссылкой на ваш сайт.

Изменение темы с помощью phpMyAdmin

Другой способ для изменения темы, это редактирование значений вашей базы данных MySQL через phpMyadmin, в панели управления вашим хостингом. Этот способ может быть полезен, если ваша панель управления WordPress не работает. Вот, что вы должны сделать:

1. Найдите таблицу wp_options и откройте её.

ЗАМЕТКА! В зависимости от значений таблицы, выбранных вами в процессе установки, префикс таблиц не всегда будет wp_.

1. Перейдите на Страницу 2.

1. Найдите раздел template и stylesheet

1. Узнайте название темы на которую вы хотите её поменять. Для этого перейдите в каталог  wp-content/themes с помощью Файлового Менеджера.

1. Скопируйте название темы, которую вы хотели бы использовать. Далее, измените значения template и stylesheet в базе данных на название вашей новой темы. В данном примере, мы изменим тему twentyfifteen на twentysixteen

Теперь вы снова можете перезагрузить ваш сайт в браузере, и он загрузится с новой темой. Если ошибка 500 была связана с вашей старой темой, то это должно решить проблему. Вы можете попытаться переустановить вашу старую тему или связаться с разработчиком для получения информации о правильной установке темы для вашего WordPress.

Способ 2 — Проверка файла .htaccess

Ещё одним способом для избавления от ошибки internal server error, является проверка состояния вашего файла .htaccess. Вероятность того, что ваш нынешний файл .htaccess был повреждён, весьма высока. Это могло случиться из-за огромного количества причин; самые распространённые из них это установка нового плагина или другие изменения на вашем сайте.

Лучшим методом для проверки состояния вашего файла .htaccess является создание нового. Всё, что вам нужно сделать это:

1. Войти в панель управления вашим хостингом, далее в Файловый Менеджер в разделе Файлы. Альтернативный способ, это использовать FTP-клиент вроде FileZilla.
2. Перейдите в корневой каталог вашего WordPress сайта (если вы видите файлы вроде wp-content и wp-includes, вы в правильном месте).
3. Найдите здесь файл .htaccess и отключите его. Это можно сделать задав ему другое имя. К примеру, .htaccess1.

1. После этого, создайте новый файл .htaccess и вставьте в него стандартный код .htaccess:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

1.  Убедитесь, что сохранили файл.

Теперь, откройте ваш сайт в браузере и посмотрите исправлена ли ошибка. Если нет, продолжите чтение руководства.

Способ 3 — Увеличение лимитов PHP

Если два способа описанных выше не принесли никакого результата, то неправильные значения PHP или нехватка памяти могли стать причиной появления ошибки 500. Это происходит из-за того, что скрипты и плагины требуют определённое количество памяти для своей правильной работы. В дополнение к этому, когда загружается ваш сайт, браузер делает огромное количество запросов для загрузки скриптов, плагинов и контента. Когда количество памяти для загрузки скриптов и плагинов не хватает, WordPress, скорее всего, выдаст ошибку 500 Internal Server Error. Именно поэтому, важно увеличить значение памяти вашего сайта и других PHP настроек. Вы можете это сделать с помощью файла .htaccess. Вот несколько строк, которые мы рекомендуем вам добавить:

php_value upload_max_filesize 128M
php_value post_max_size 128M
php_value max_execution_time 300
php_value max_input_time 300
php_value memory_limit 256M

Не забудьте Сохранить изменения. Теперь, обновите ваш сайт. Если проблема возникала из-за недостаточных лимитов PHP, то этот способ должен помочь с её решением.

Способ 4 — Изменение версии PHP

Некоторые скрипты или плагины для WordPress требуют определённую версию PHP. Если рекомендуемые требования для них не выполнены, то в следствии этого может появиться ошибка 500. Вы можете проверить вызвана ли она версией PHP, изменив её. Это можно сделать через панель управления хостингом в разделе Дополнительно → Выбор PHP версии.

В случае, если вы не знаете какая версия PHP вам необходима, попробуйте поочередно включать каждую из них. Не забудьте Сохранять ваши настройки и обновлять сайт при каждом изменении. Если ни одна из данных версий не помогла в решении ошибки 500, то верните вашу прошлую версию PHP и перейдите к следующем способу.

Способ 5 — Включение отображений ошибок

Поиск причины возникновения ошибки WordPress 500 Internal Server Error — это самая сложная часть в процессе её исправления. Если ни один из предыдущих способов вам не помог, значит вам необходимо начать поиски поглубже — проверив ваши ошибки. Существует несколько способов для этого:

Включение отображение ошибок

Включив отображение ошибок, вы сможете найти определённый код вашего сайта, который её вызывает. Это можно сделать в том же разделе, где мы меняли версию PHP. Дополнительно → Выбор PHP версии. Установите значение Отображать Ошибки на Включена и нажмите кнопку Сохранить.

Теперь, вы должны перезагрузить ваш сайт. Все ошибки кода будет отображены на экране, как на картинке ниже:

Как только вы найдёте ошибку, откройте указанный в ней файл и посмотрите нужную строку. Вы можете использовать Google, Stackoverflow, WordPress Форум, или связаться с вашим разработчиком для получения информации о решении данной проблемы.

Способ 6 — Использование отладки WordPress

WordPress имеет свою собственную систему отладки, которую вы можете использовать для решения проблем с вашим кодом. Это также может помочь решить проблему ошибки 500. Для начала её использования, вам необходимо сделать несколько изменений в вашем файле wp-config.php.

1. Найдите следующую строчку в файле wp-config.php:

define('WP_DEBUG', false);

1. Удалите и вставьте на её место следующий код:

 // Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
 
// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

1. Обновите ваш сайт и откройте Файловый Менеджер. Перейдите в каталог wp-content и найдите файл debug.log. Откройте редактирование данного файла для просмотра его значений.

1. Теперь вы знаете, что является причиной возникновения ошибки и сможете решить её, обратившись к разработчику или Google, Stackoverflow, WordPress Форуму. Более детальная информации о системе отладки может быть найдена здесь.

Способ 7 — Восстановление резервной копии

Если вы сделали бэкап WordPress до его поломки, восстановление резервное копии тоже может стать решением. Для начала, удалите все файлы WordPress. Затем, загрузите ваш бэкап, перепроверьте, работает ли ваш сайт.

Ручной способ восстановления WordPress может подойти не всем. Если вам кажется это слишком сложным, то мы можем подсказать вам другой способ. К сожалению, это не поможет вам, если ваш сайт не работает, но он точно поможет вам избежать подобных проблем в будущем.

1. Установите и активируйте плагин All-in-One WP Migration.

1. Найдите его в панели управления вашим WordPress и нажмите кнопку Export.

1. Выберите опцию File (Файл), если вы хотите скачать резервную копию на ваш компьютер.

1. Скачайте сгенерированную резервную копию на ваш компьютер. Она содержит файлы вашего сайта и базы данных.
2. Теперь в случае появления ошибки 500 Internal Server Error (или любой другой проблемы) и невозможности её решения, вы можете просто восстановить ваш сайт с помощью резервной копии.
3. Для восстановления сайта с помощью сгенерированной резервной копии, вам необходимо полностью удалить ваш сайт и установить новый WordPress, вместе с плагином All-in-One. После этого, выберите функцию Import (Импорт), выберите сгенерированный бэкап и продолжите процедуру восстановления.

Способ 8 — Переустановка файлов WordPress

Если ошибка ещё появляется, есть кардинальное средство для её решения. Всё, что вам нужно сделать это:

1. Скачать последнюю версию WordPress.
2. Сохранить и распаковать её на вашем компьютере.
3. Удалить файл wp-config-sample.php и папку wp-content для избежания перезаписи важной информации.
4. Переместить все корневые файлы на ваш хостинг аккаунт и перезаписать их. Это можно сделать с помощью FTP-клиента FileZilla.

1. Далее, должно появиться окно с разрешением на перезапись файлов. Поставьте значения как на изображении для автоматизации процесса.

ЗАМЕТКА! Убедитесь, что вы сделали резервное копирование вашего сайта перед началом данного процесса. Это позволит избежать потери важной информации.

Процесс загрузки может занять от 10 до 20 минут. После завершения, попробуйте вновь обновить ваш сайт в браузере. Если ошибка 500 Internal Server Error была связана с корневыми файлами WordPress, этот способ должен помочь решить проблему.

Способ 9 — Начать всё заново

Если все из приведённых способов вам не помогли, вам придется начать создание вашего сайта с нуля. Хорошей новостью является то, что вы можете восстановить ваш сайт с помощью резервной копии. Загляните в данное руководство для пошаговой инструкции по восстановлению вашего сайта из бэкапа.

Заключение

Все, кто используют WordPress хотя бы раз сталкивались с ошибкой internal server error. Являетесь ли вы продвинутым разработчиком или начинающим пользователем, исправление ошибки 500 является довольно простым процессом, если вы знаете, где искать её причину. Как и в реальной жизни, для решения проблемы нужно сначала найти её источник. После этого, вы можете использовать онлайн ресурсы или это руководство для решения данной проблемы.

У вас есть чем с нами поделиться? Расскажите о ваших идеях или советах в комментариях!