Ошибка 2811 7003

Note
  • This error code indicates an error occurred when connecting to the service, likely the result of the network environment.
  • This error may be the result of the DNS used, or issue related to wireless interference, weak signal strength, or an unresponsive router.

Possible solutions

  • Review our Network Status page for any noted outages

    If you find notice of maintenance or a service outage, please try again after services have returned to normal.

  • Restart the Nintendo Switch console

    Hold down the POWER Button for three seconds, then select Power Options followed by Restart.

  • Power cycle your home network

    Restarting your network devices may resolve this issue if it is related to the devices being unresponsive.

  • Manually enter an alternate DNS

    If the DNS you are attempting to use is not working, entering an alternate DNS may resolve this issue.

  • Move the Nintendo Switch console closer to the wireless router

    If possible, place the Nintendo Switch within 10 to 15 feet of the wireless router to improve the signal strength during troubleshooting.

    • It may be helpful to remove the Nintendo Switch console from the Nintendo Switch dock while troubleshooting, and then return the console when troubleshooting is complete.
  • Move any metal objects or electronic devices away from your Nintendo Switch console and wireless router

    Metal objects and electronic devices may interfere with wireless signals. If you have any of these, such as filing cabinets, speakers, power strips, glass, or cordless phones, next to your console or wireless router, move them away.

  • Connect to the Internet at a different location or access point
Источник

Image via Nintendo

The Nintendo Switch is an innovative console that has taken the world by storm. It has amazing capabilities that continue to wow users. Functionality is top-rate and usually pretty reliable. But what happens when that console isn’t working and is throwing up error codes?

It’s time to diagnose issues on the Nintendo Switch and fix it!

Note: To find the specific error code needed, hit ctrl+f on the keyboard.

Hardware

2153-0321

  • This code means there is a serious audio-hardware issue
    • The console will need to be physically repaired. Call Nintendo support for more info.
    • A temporary workaround that works for some, but not all: turn off the «mute volume when headphones are unplugged» setting.

2168-0002

  • This is a console crash error. It could be caused by either corrupted hardware or pirated content.
    • If there is any pirated content on the Switch, delete the files immediately.
    • Try rebooting the console.
    • If rebooting doesn’t work, try making sure the system is up to date.
    • If the above fails, the Switch may need to be physically repaired.

2115-0096

  • Amiibo figure is not being accepted on the Switch.
    • Check for system updates.
    • Check the right Joy-Con to make sure it is working properly.
    • Reset Amiibo data.

2153-1540

  • This error code indicates the Switch is not functional.
    • Restart the Switch.
    • Check for updates.
    • If this doesn’t work, call Nintendo Support. The Switch may need repairing.

2139-0006

  • There is something wrong with the hardware.
    • Call Nintendo Support. The console will need to be prepared.

General

2162-0002

  • This is a crash error with multiple causes.
    • Try restarting the console.
    • Making sure Joy-Cons are charged.
    • Once rebooted, make sure all parts of the Switch are up to date.
    • If the crash error persists, contact Nintendo Support.

2813-6838 / 2813-6561

  • The Nintendo eShop Card code attempting to be used is unable to be processed.
    • Try the code again, checking the numbers carefully.
    • Make sure the code isn’t intended for a different region.
    • If the above doesn’t work, contact Nintendo Support.

2801-7199

  • Facebook upload is not working.
    • Try unlinking, then relinking the Facebook account.
    • If this fails, check Facebook permissions on the Facebook site/app.
    • If the error code persists, wait and try again later.

2124-4009

  • This is a general functionality error code.
    • Restart the Switch.
    • If problems persist, there may be maintenance or an outage. Try again later.

2124-4517 /2181-4017

  • Usually, there flagged unusual behavior on the Switch, preventing online service access.
    • Wait and try again later.
    • If the problem persists, contact Nintendo Support.

2124-3080

  • The Switch cannot connect to online match-making.
    • Online multiplayer is likely not available in your region.

2124-4007

  • The Switch console being used has been permanently banned from connecting online, likely due to a breach of Terms of Service.
    • Contact Nintendo Support.

2813-0055

  • The Switch cannot redeem a download code because the software is not released to the public yet.
    • Wait until the release date.

2813-1470

  • The credit card being used in the eShop has been rejected.
    • Delete and set up the card again.

2813-0040

  • The download code attempting to be used has already been redeemed.
    • Double-check the download code.

2005-0005 / 2005-0004

  • This error means something in the Nintendo is likely corrupted.
    • Turn off the Switch. Do not delete any data yet.
    • Turn it back on and make sure the system is up to date.
    • If this does not work, delete any offending DLC or pirated content.
    • If the above doesn’t work, try a new MicroSD or format the current one.

2124-0291

  • Transfer of user account to another Switch cannot be finished.
    • Check that the user account isn’t already linked in some way to the second console.
    • If so, delete that data and try the transfer again.

Software

2164-0020 / 2122-0082

  • There is software on the Switch causing an error.
    • Go to manage software.
    • Delete the software causing this issue (likely the game that caused the crash).
    • Restart the Switch. Put the game card back in, if it is not digital.
    • Reinstall the software.

2162-0101

  • A game cannot start because an update is required.
    • Check for software updates.

2306-0819

  • The Switch is unable to connect to online games.
    • Make sure the Switch software is up to date.

2021-0003 / 2000-0000 / 2101-0002 /2107-0427

  • The latest software is not being used.
    • Check for software updates.
    • Check for corrupted data.

2124-3000 / 2137-1508

  • The Switch is unable to connect to an online service because it is not up to date.
    • Update the console.

2813-0071

  • The software is having a general issue with downloading on the eShop.
    • Restart the console and try again.

2142-1099 / 2155-0400

  • The Parental Controls app cannot connect to the internet. The console needs to be up to date.
    • Update the console.

Internet Connection

2110-1100

  • The Switch is unable to determine a network.
    • Run through all internet troubleshooting settings:
      • Make sure no objects are blocking the Switch.
      • Check the network password again and retry.
      • If failure, try either power cycling the home network or moving closer to the router.
      • If the connection fails again, try turning off password requirements for the network.
      • If all steps fail,  check network settings for the home network.
    • If this still fails, call Nintendo Support as there may be additional solutions. In some cases, the Switch may need repair.

2811-7001

  • An error in using an online service like eShop has occurred.
    • Restart the console.
    • Check internet connection.
    • Restart network devices.

2110-2004

  • The Switch is unable to determine a network.
    • Run through all internet troubleshooting settings:
      • Make sure no objects are blocking the Switch.
      • Check the network password again and retry.
      • If failure, try either power cycling the home network or moving closer to the router.
      • If the connection fails again, try turning off password requirements for the network.
      • If all steps fail,  check network settings for the home network.
    • Update the Router’s firmware.
    • If the above doesn’t work, factory reset the router.
    • If this still fails, call Nintendo Support as there may be additional solutions. In some cases, the Switch may need repair.

2110-2091

  • LAN Adapter is detected, but the Switch could not make a connection with the router or modem.
    • Check to make sure the ethernet cable is secure.
    • Try power cycling your home network.
    • Use a different port on the router.
    • Try a different ethernet cable.

2110-2201 / 2110-2214

  • The router or access point alerted the Switch that an incorrect password was used.
    •  Confirm the connection password.
    • Troubleshoot internet connection:
      • Move the Switch closer to the router.
      • Create a wireless internet connection file.
      • Power cycle your network.

2110-1100

  • A wireless network connection cannot be made.  This is due to the Switch not detecting a network. (This can also sometimes mean, for those that have USB LAN, that the USB LAN is not properly set up)
    • Create a new internet connection file.
    • Move the Switch closer to the router.
    • Power cycle the home network.
    • Move anything blocking the Switch or router.

2110-2091

  • The Switch cannot connect to a wired network.
    • Check internet connection.
    • Restart the Switch.
    • Check DNS settings.

2110-2003

  • There are connection issues related to failure to detect the LAN Adapter.
    • Make sure the ethernet is attached.
    • Power cycle the home network.
    • Try a different router port.
    • Try a different ethernet cable.

2110-2004 / 2110-2220 / 2110-2201 / 2110-2214

  • Cannot connect to a specific wireless network. Usually, this is due to incorrect password use.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If this does not work, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail, check network settings for the home network.

 2110-3127

  • Cannot connect to a specific wireless or wired network.
    • Check DNS settings and make sure they are correct.

2110-3400

  • Cannot connect to a specific wireless or wired network.
    • Check web authentication permissions.

2122-2403 / 2211-0524

  • This is a general error, usually caused by a needed software update or connection issues.
    • Make sure your Switch is up to date.
    • Check internet connection.
    • Restart the console.

2811-1006

  • The Switch is unable to connect to the Nintendo Account
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2811-5001 / 2811-1028

  • The Switch is unable to connect to the eShop or other online features.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2155-8006

  • The Switch is unable to link a new Nintendo account to the console. This is usually due to a DNS error or general connection timeout.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2618-0513

  • The Switch is unable to complete a match-making process.
    • Try again.
    • Test your internet connection.
    • Power cycle your gateway.
    • If this does not work, try updating your gateway’s firmware.
    • If the above fails, contact Nintendo Support.

2160-0103 / 2306-0520 / 2618-0006 / 2618-0201 / 2618-0516

  • Joining an online match, starting/completing the match-making process, or completing a match has failed. This is very likely a connection issue.
    • Restart the console.
    • Check the connection.
    • Try a manual DNS alternate.
    • Try power cycling your home network.

2160-0202

  • Connecting to an online service has failed. This is likely a connection timeout issue.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • Try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2155-8006

  • The Switch is unable to link a new Nintendo account to the console. This is usually due to a DNS error or general connection timeout.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2124-8006 / 2137-8006

  • A download cannot be completed. Usually, this is caused by connection timeout.
    • Check DNS settings.
    • Restart the console.
    • Run through internet troubleshooting:
      • If this does not work, manually enter an alternate DNS.
      • If the above does not work, try either power cycling the home network or moving closer to the router.
      • If the connection fails again, try turning off password requirements for the network.
      • Try connecting to an alternate wireless band as the last step.
    • Contact Nintendo Support if problems persist.

2810-1224

  • Sign-in to either the Account or eShop has failed. The connection may also be an issue.
    • Restart the console.
    • Check connection signal. Then attempt regular activity again.
    • If the above fails, contact Nintendo Support.

2137-0240

  • Downloads cannot be completed. This is because of an internet issue, likely a timeout.
  • Check internet connection.
  • Troubleshoot internet issues:
    • Power cycle the home network.
    • Move any objects blocking the Switch or router.
    • If able, connect to another wireless band.
  • For wired connection troubleshooting:
    • Restart network devices.
  • If all the above fails, try updating the router’s firmware.

2124-8028

  • Nintendo sign-in has failed. This is due to poor internet speeds or wireless issues.
    • Check internet speed.
    • Troubleshoot internet issues:
      • Power cycle the home network.
      • Move any objects blocking the Switch or router.
      • If able, connect to another wireless band.

2124-8006-2124-8007

  • This is an error code associated with a connection timeout or DNS error. It could also be a weak signal or slow internet.
    • Check internet connection.
    • Restart the Switch.
    • Enter a different DNS.
    • Run through internet troubleshooting:
      • Move any objects blocking the Switch (if wireless).
      • If the above does not work, try either power cycling the home network or moving closer to the wireless router.
      • If the connection fails again, try turning off password requirements for the network.
      • Try connecting to an alternate wireless band as the last step.

2160-8006-2160-8007

  • A connection test cannot be completed.
    • Check internet connection.
    • Make sure you are connecting to the right network.

2618-0203

  • Nintendo Switch cannot connect to an online service. This is possible due to issues with the DNS.
    • Restart the console.
    • Check the DNS settings.
    • Try power cycling your home network.
    • Manually enter an alternate DNS.
    • Test the internet connection.

2142-0507

  • The Parental Controls app cannot connect to the internet. The internet is not detected, likely due to a timeout.
    • Restart the Switch.
    • Check internet connection.
    • Power cycle home network.
    • Use a different network.

Related: 8 Best JRPGs on Nintendo Switch 2020

Maintenance and Server Issues

2813-0002

  • There is a service outage preventing connection to the Nintendo eShop.
    • Wait and try again later.

2618-0542

  • The Switch is unable to join an online match. This is due to too many players.
    • Wait and try and join a match later.

2613-1400

  • The Switch will not create a credit card purchase. This is likely due to maintenance or server issues.
    • Wait and try again later.

2306-0811

  • The Switch will not connect to an online service. This is likely due to maintenance or server issues.
    • Wait and try again later.

2801-7002

  • Twitter uploads cannot be completed. This is likely due to maintenance or server issues.
    • Wait and try again later.

2124-5119 / 2124-5249

  • Nintendo Account Services is experiencing server issues or undergoing maintenance.
    • Wait and try again later.

902-5998

  • The Nintendo eShop is experiencing maintenance.
    • Wait and try again later.

2810-1500

  • Facebook sign-in cannot be completed.
    • Restart the console.
    • If the problem persists, it may be may server issues. Try again later.

2124-5002 / 2124-5200

  • Sign-in to a pre-existing Nintendo Account has failed. This specific code determines this is an outage on Nintendo’s side.
    • Wait and try again later.

2813-0009 / 2813-1400 / 2813-6835 / 2813-9804 /2813-9712

  • There is a temporary service issue with the Nintendo eShop. It may have also timed out due to inactivity.
    • If inactivity, relaunch the store.
    • Wait and try again later.

2811-7503, 2811-7504

  • There is a network outage to the Nintendo eShop.
    • Wait and try again later.

2816-0700 / 2817-0700

  • A maintenance error is popping up on general application use.
    • Wait again and try later.

MicroSD

2002-2049-2002-2064 /2002-4690 / 2002-6201 / 2016-0247 / 2016-0602 / 2016-0641

  • An error code while downloading software or updating a game has occurred. The MicroSD is likely at fault.
    • Reset and check the MicroSD.
    • Make sure data isn’t corrupted.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-2001 /2016-0390 / 2205-0123

  • The MicroSD card cannot be accessed.
    • Reset and check the MicroSD.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-4517 / 2002-4641-2002-4660 /2002-4741-2002-4760 / 2002-0007-2002-0008 /2002-4683

  • Software for or from the eShop cannot be downloaded. This is a MicroSD issue.
    • If a MicroSD is not being used, restart the console.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-4301-2002-4463 / 2002-3005 /2002-3500-2002-3999 / 2002-0001 /2016-0601 / 2101-0001 / 2107-0445

  • A MicroSD error has occurred while playing a game powering the Switch on (or waking from sleep mode).
    • Restart the Switch.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-1002 / 2002-2629-2002-2669

  • A game cannot download or start. This will happen with a MicroSD.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.

2002-2085

  • The MicroSD cannot be recognized.
    • Check for software updates.
    • Remove and reinsert MicroSD
    • If the above doesn’t work, format the MicroSD.
    • If all do not work, try getting a new MicroSD or downloading directly to the Switch.

2005-0003

  • There is an issue with the MicroSD and it is preventing downloads.
    • Make sure the system is up to date.
    • Find a new MicroSD or Repair the current MicroSD.
    • If repairs fail and there is no other MicroSD for use, try downloading the software on the Switch system for later use.

Ranges

These sets of ranges tend to have the same meaning within their group. Make sure to search the specific code if these general tips do not help.

2110-1000 — 2110-1999

  • An error code within this range means the Switch cannot connect to the wireless or wired network. Usually, the error occurred before, not as a timeout.
    • Try power cycling your gateway.
    • Place the Switch in a DMZ in gateway settings. Within those settings, forward ports to the Switch.
    • Restart the console.

2110-2000 — 2110-2899 / 2110-2900 — 2110-2999 / 2110-3000 — 2110-3999

  • An error code in this range means a connection was not made to a wireless or wired network. This error usually occurs during the action, such as a connection loss. The connection loss also could have occurred while obtaining the IP address.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If failure, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2618-0501, 2618-0502 / 2306-0501, 2306-0502

  • This error occurs when the Switch fails to join an online match.
    • Make sure no objects are blocking the Switch.
    • Check the network password again and retry.
    • If the above doesn’t work, try either power cycling the home network or moving closer to the router.
    • If the connection fails again, try turning off password requirements for the network.
    • If all steps fail,  check network settings for the home network.

2124-0200 — 2124-0269

  • The user is attempting to use an online game feature while not logged in.
    • Log in to the intended Nintendo account.

Games

These error codes are for specific video game titles.

2306-0820

  • The Splatoon 2 Global Testfire demo will not launch.
    • The demo sessions for this game are no longer available.

2-AABQA-1021

  • An online match in Arms will not connect.
    • Check your internet connection and try again.

2-BABBE-1000

  • Ultra Street Fighter 2 Online will not connect.
    • Check for a software update on the game.
    • If this doesn’t work, check the internet connection.

Want to read more about Nintendo? Read Best Switch Multiplayer Games on Pro Game Guides.

Follow us on Twitter and Facebook to get updates on your favorite games!


Источник

The Nintendo Switch is an amazing device, but like all electronics, it’s not failure-proof. We’ve collected a list of common bugs and errors and the troubleshooting steps to fix them, so you can keep gaming on the go. If you’re having connectivity problems, data management, or stability issues with your Switch, you’ll find your answer below. 

One common fix for major connectivity issues associated with wifi, is simply updating the Firmware of the Router or resetting Router back to factory Settings.

Error Code: 2110-3127, 2618-0203: Wireless Issues

This error shows up when you can’t connect to a wired or wireless network. Usually this is a DNS error with the device or your ISP, but it can be an easy fix. 

How to fix Error Code 2110-3127, 2618-0203

Test your Internet connection on another device. If your phone or computer is able to connect to the Internet but your Switch can’t, follow the steps below. 

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem. 
  • Check the DNS settings and change the settings from Manual to Automatic if not required.
  • If your network requires a specific DNS address, check with your network’s  administrator. 

How to solve wireless range issues:

  • Keep the Nintendo Switch closer to the router. Staying within 10-15 feet of the router gives you the best connectivity.
  • Disconnect the Switch from the dock. 
  • Move other metallic or electronic devices away from your router and console.
  • Reset your router to its factory settings.

Error Code: 2618-0201, 2618-0501, 2618-0502, 2306-0501, 2306-0502, 2618-0006: Unable To Join Matches, Slow Internet.

This error happens when your Internet connection is unstable or you cannot join a match. 

How to fix error codes 2618-0201, 2618-0501, 2618-0502, 2306-0501, 2306-0502, 2618-0006

  • Move the Nintendo Switch closer to the router. Staying within 10-15 feet of the router gives you the best connectivity.
  • Move other metallic or electronic devices away from your router and console.
  • If your router supports dual bandwidths, try switching. For example, if you are unable to connect on 2.4 GHz, try switching to 5Ghz.

Error Code: 2110-2003

This error happens when the Switch can’t connect to your wireless connection or the Internet because of improper settings. 

How to fix error 2110-2003

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem. 
  • Check your network password.
  • Try using your Switch on another wireless connection.
  • Move other metallic or electronic devices away from your router and console.

Error Code: 2811-5001, 2137-8006

This error appears when you cannot access online features, like the eShop. This happens because of incorrect DNS settings or weak signal. 

How to fix error 2811-5001, 2137-8006

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Move other metallic or electronic devices away from your router and console.
  • If your router supports dual bandwidths, try switching. For example, if you are unable to connect on 2.4 GHz, try switching to 5Ghz.

Error Code: 2124-5200, 2811-7503, 2811-7504, 2124-5002, 2124-5249

These errors happen when you can’t sign in to your Nintendo account. Typically, this means the service is down or under maintenance.

How to fix error 2124-5200, 2811-7503, 2811-7504, 2124-5002, 2124-5249

  • Verify the online service status on the official Nintendo Site.
  • Wait and try again later. 

Error Code: 2110-1100

This error occurs when you can’t connect to a wired or wireless network. This either means a saved network has not been detected, or the USB LAN adapter is installed incorrectly. 

How to fix error 2110-1100

Wired:

  • Make sure that the LAN cable has been inserted properly into your Switch.
  • Connect the USB LAN port to a different slot in the Nintendo Switch dock.
  • Try using another LAN adapter.

Wireless:

  • Make sure the Switch is not in Airplane Mode. Press and hold the Home button for 1 second, go into Settings, and turn off Airplane Mode. 
  • Restart your Switch by pressing the Power button for 3 seconds.
  • Check the strength of your Internet connection. 
  • Keep the Nintendo Switch closer to the router. Staying within 10-15 feet of the router gives you the best connectivity.
  • Restart your router and modem. 

Error Code: 2124-3080

This error occurs when you are trying to connect to a match and your connection fails. This happens when your Nintendo account is specific to a country or region. 

Error Code: 2813-1400, 2813-0009

This error occurs when the eShop is undergoing maintenance. 

How to fix error code 2813-1400, 2813-0009

  • Verify the online service status on the official Nintendo Site.
  • Wait and try again later. 

Error Code: 2110-2000 through 2110-2899, 2110-1000 through 2110-1999

This error occurs when the Switch cannot connect to the Internet because Internet settings are incorrect.

How to fix error 2110-2000 through 2110-2899, 2110-1000 through 2110-1999

Wired:

  • Make sure that both ends of your Ethernet cable are securely connected. 
  • Try a different Ethernet cable. 
  • Restart your Switch by pressing the power button for 3 seconds.
    Restart your router and modem. 
  • Connect using a different port on your router. 

Wireless:

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem. 
  • Make sure your Wi-Fi password is correct. 

Error Code: 2005-0005

This is an issue where the Nintendo Switch freezes on one screen.

How to fix error 2005-0005

If the Switch freezes while turning on:

  • Restart your Switch by pressing the power button for 3 seconds.
  • If possible, update the Switch’s device software.

If the Switch freezes while starting a game:

  • Delete the data, DLC and updates for the game you’re having trouble with.
  • Re-download the game. 
  • If the error still exists, try installing the game on a different SD card, or on the device’s memory.

Error Code: 2162-0002, 2168-0002

This error occurs while using the console. 

How to fix error code 2162-0002, 2168-0002

  • Restart your Switch by pressing the power button for 3 seconds.
  • If possible, update the Switch’s device software.

Error Code: 2618-0513

This error happens when you’re trying to play online. This happens due to Internet connection speed, NAT type, or other network settings. 

How to fix error code 2618-0513

  • Try to connect again.
  • If you are always unable to connect, or cannot join a specific player, check your NAT settings.
  • Restart your router and modem. 

Error Code: 2110-2900 through 2110-2999

This error occurs when your Switch cannot connect to your Internet service. 

How to fix error 2110-2900 through 2110-2999

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem. 
  • Enter the IP manually into the Switch’s settings.
  • Reset your router to it’s default settings.

Error Code: 2124-8028

This error happens when you can’t sign in to your Nintendo account or eShop. Usually this is caused by a weak or slow Internet connection. 

How to fix error 2124-8028

  • Verify the online service status on the official Nintendo Site.
  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Check your network password.
  • Try using your Switch on another wireless connection.
  • Move other metallic or electronic devices away from your router and console.
  • If your router supports dual bandwidths, try switching. For example, if you are unable to connect on 2.4 GHz, try switching to 5Ghz.

Error Code: 2306-0520, 2160-0103

This error occurs when you are unable to join an online match.

How to fix error 2306-0520, 2160-0103

  • Try Restarting the console by pressing down the Power button for 3 Seconds.
  • Try entering the DNS manually.
  • Try Restarting your Network Devices, as sometimes this may solve your problem.

Error Code: 2005-0003

The error appears when you can’t save files to the memory card. 

How to fix error 2005-0003

  • Try downloading to another memory card. 
  • Format the memory card and try downloading again. 
  • Download the file to the system’s memory. 

Error Code: 2813-6838

This error happens when your eShop card number cannot be verified. 

How to fix error code 2813-6838

  • Verify that you are typing the numbers correctly. 

Error Code: 2110-2004, 2110-2200, 2110-2214, 2110-2201

This error occurs when trying to connect to a Wi-Fi network. It usually means the password is incorrect.

How to fix error code 2110-2004, 2110-2200, 2110-2214, 2110-2201

  • Check your Wi-Fi password password is correct.
  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem. 
  • Make sure that you are connecting to the right network which has a strong signal.
  • If MAC filtering is enabled on the network, enter the Nintendo Switch MAC address into the router’s settings or consider disabling this setting.
  • Disable the Wifi password and then connect the Switch. If it connects with no issue, try changing the wireless network type from WPA-AES to WPA2-AES. 

Error Code: 2618-0542

This error appears when trying to join an online match that is already full.

How to fix error 2618-0542

  • Try to join the match later, or join a different match.

Error Code: 2813-0002, 2306-0811

This error mostly happens when Nintendo eShop is not working correctly.

How to fix error 2813-0002, 2306-0811

  • Verify the online service status on the official Nintendo Site.
  • Wait and try again later. 

Error Code: 2160-0202, 2137-0240

This error happens when you can’t connect to the internet because of a slow or weak connection.

How to fix error 2160-0202, 2137-0240

  • Verify that your Internet connection is working on other devices.
  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem.
  • Move other metallic or electronic devices away from your router and console.
  • If your router supports dual bandwidths, try switching. For example, if you are unable to connect on 2.4 GHz, try switching to 5Ghz.

Error Code: 2153-0321

This error pops up when there is a failure with the Nintendo Switch. 

How to fix error code 2153-0321

  • This error typically means the device needs to be repaired. Contact Nintendo for further details. 

Error Code: 2110-3400

This error happens when the Switch cannot connect to a network due to authentication problems.

How to fix error code 2110-3400

  • Update your Switch’s device software.
  • Try to connect again.

Error Code: 2810-1224

This error occurs when you can’t log in to your Nintendo account or eShop. 

How to fix error code 2810-1224

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem. 
  • Wait 10 seconds before attempting to log in again.

Error Code: 2110-3000 through 2110-3999

These errors usually occur when the Switch cannot connect to the Internet. 

How to fix error code 2110-3000 through 2110-3999

  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem. 
  • Verify the online service status on the official Nintendo Site.
  • Verify that your Internet connection is working on another device. 
  • Check the DNS settings and change from Manual to Automatic if possible. 
  • Contact your network’s administrator to see if certain DNS settings are required.
  • Try using your Switch on another wireless connection

Error Code: 2016-0601

This error usually happens because of corrupted memory data. 

How to fix error code 2016-0601

If you are not using an SD card:

  • Update your Switch’s device software.
  • Delete the problematic software and re-download it.

If you are using an SD card. 

  • Verify that your SD card is compatible with the Switch. 
  • Update your Switch’s device software. 
  • Download the software to the Switch’s built-in memory.
  • Format your SD card and try again. 

Error Codes: 2002-4301 to 2002-4463, 2002-0001, 2002-3005

This error happens when trying to turn your Switch on, or wake it up from sleep mode. 

How to fix error 2002-4301 to 2002-4463, 2002-0001, 2002-3005

  • Restart your Switch by pressing the power button for 3 seconds. If this does not work, press the Power key for 12 seconds. 
  • Remove the SD card and see if that resolves the issue. 
  • Update the device software, if possible.
  • Contact Nintendo for repair options.

Error Codes: 2002-4501 to 2002-4535, 2002-4690, 2002-4683, 2002-6201, 2002-4741 to 2002-4760, 2002-4641 to 2002-4660

This error occurs when you are unable to download software from the Nintendo eShop. 

How to fix error codes 2002-4501 to 2002-4535, 2002-4690, 2002-4683, 2002-6201, 2002-4741 to 2002-4760, 2002-4641 to 2002-4660

  • Make sure that your Switch has the latest system software.
  • Check for any corrupted data.
  • Reinstall any software that will not open correctly.
  • Remove the SD card and try downloading again.

Error Code: 2810-1500

This error pops up when one tries to login into Facebook account from Nintendo Switch.

How to fix error 2810-1500

  • Try restarting the Nintendo Switch Console by Holding down the Power button for 3 Seconds and select Restart in options.
  • After you turn it ON, connect to the Wireless connection, make sure to see for the Wireless icon on to top right of the screen with at least one bar of strength signal.
  • If you still face the issue try again after a while.

Error Code: 2-BABBE-1000, 2306-0819

This error happens when you cannot connect to Ultra Street Fighter II.

How to fix error 2-BABBE-1000, 2406-0819

  • Update your Switch’s software and restart the game.

Error Code: 2110-2091

This error occurs when the Switch can’t detect your LAN adapter. 

How to fix error code 2110-2091

  • Make sure that both the ends of the Ethernet cable are connected securely.
  • Try using a different Ethernet cable. 
  • Restart your Switch by pressing the power button for 3 seconds.
  • Restart your router and modem. 
  • Try a different port on your router. 

Error Code: 2801-7199

This error appears when uploading photos to Facebook is unsuccessful. 

How to fix error code 2801-7199:

  • Unlink your Facebook account from your Nintendo account.
  • Re-link your Facebook account.
  • Upload the picture again.

Error Code: 2122-0082

This error occurs when your device cannot fetch data in a game. 

How to fix error code 2122-0082

  • Install the latest system update on your Switch.

Error Code: 2813-0055

This error shows up when you try to redeem a code for a game before it is officially released. 

How to fix error 2813-0055

  • Wait until the game has been released to redeem the code.

Error Code: 2124-3000, 2000-0000

This error happens when you try to connect to an online game with a Switch that’s using an older software version.

Error code 2124-3000, 2000-0000

  • Install the latest software update for your Switch.

Error Code: 2801-7002

This error appears when you can’t upload a picture to Twitter. This is usually caused  by a service issue.

How to fix error 2701-7002

  • Try again later when the service issue has been resolved. 

Error Code: 2817-0700, 2816-0700:

This error indicates a service error while using the Switch online services.

How to fix error code 2817-0700, 2816-0700

  • Try again later when the service issue has been resolved. 

Error Code: 2162-0101

This error occurs when software needs to be updated. 

How to fix error code 2162-0101

  1. From the Home menu, open the software.
  2. Press + or – to open the software options.
  3. Update the software.
  4. Restart the game.

Error Code: 2164-0020

This error can happen when you try to start software. 

How to fix error code 2164-0020

  1. Use the Home Menu to select the software that’s causing a problem.
  2. Press “+” or “-” to open the software options. Nintendo Switch Home Menu
  3. Select Manage Software and then Delete Software. Nintendo Switch Options Menu
  4. Select Delete to confirm.
  5. Remove the game card and then re-insert it.
  6. Start the software again. When prompted, update the software. 

Error Codes: 2002-0007 to 2002-0008

This error happens when trying to download software.

How to fix error code 2002-0007 or 2002-0008

  • Make sure that your console has the latest system software update.
  • Check for corrupted data. 
  • Try deleting software that could be causing the issue. 

Error Code: 2618-0516

This error occurs when trying to use matchmaking. This usually means that the network’s NAT type is not set correctly. 

How to fix error 2618-0516

Learn more about fixing NAT issues on the Nintendo Switch.

Источник

If you’re the proud owner of a Nintendo Switch, you’ve probably at some point run into an error code when trying to play a game, or even right in the middle of a gaming session! If you want to know what a Nintendo Switch error code means, then you’ve come to the right place!

2002-1002
Most likely a microSD storage issue
Fix Error Code 2002-1002

2002-2629 to 2002-2669
Most likely a microSD storage issue
Fix Error Code 2002-2629

2002-2000 to 2002-2499
Most likely a microSD storage issue
Fix Error Code 2002-2000

2016-0390
Unsupported microSD storage
Fix Error Code 2016-0390

2205-0123
An error occurred while the IR Motion Camera was reading
Fix Error Code 2205-0123

2002-2049, 2002-4690, 2002-6201, 2016-0247, 2016-0602, 2016-0641
Default save location to microSD card – perform a System Update
Fix Error Code 2002-2085

2002-4301 to 2002-4463, 2002-3005, 2002-3500, 2002-3999, 2002-0001, 2016-0601, 2101-0001, 2107-0445
Amiibo or data transfer is failing.
Fix Error Code 2002-4301

2002-4517, 2002-4641 to 2002-4660, 2002-4741 to 2002-4760, 2002-0007, 2002-0008, 2002-4683
Issue with the microSD card.
Fix Error Code 2002-4517

2005-0003
This error code may indicate an issue related to the microSD card being used.
Fix Error Code 2005-0003

2005-0005, 2005-0004
Console isn’t booting.
Fix Error Code 2005-0005

2021-0003, 2000-0000m 2101-0002, 2107-0427
System Software is not up to date / Corrupted installation.
Fix Error Code 2021-0003

2110-1000 to 2110-1999
Unable to connect your Nintendo Switch console to a wired or wireless network
Fix Error Code 2110-1000

2110-1100
Unable to connect to a network
Fix Error Code 2110-1100

2110-2000 to 2110-2899, 2110-2900 to 2110-2999, 2110-3000 to 2110-3999
Network Connection issues
Fix Error Code 2110-2000 through 2110-2899

2110-2003
Unable to connect your Nintendo Switch console to a wireless network
Fix Error Code 2110-2003

2110-2004
Unable to connect your Nintendo Switch console to a wireless network
Fix Error Code 2110-2004

2110-2220 / 2110-2201 / 2110-2214
Unable to connect your Nintendo Switch console to a wired or wireless network
Fix Error Code 2110-2220

2110-2091
Unable to connect your Nintendo Switch console to a wired network
Fix Error Code 2110-2091

2110-2201 / 2110-2214
Unable to connect your Nintendo Switch console to a wireless network
Fix Error Code 2110-2201

2110-3127
Unable to connect your Nintendo Switch console to a wired or wireless network
Fix Error Code 2110-3127

2110-3400
Unable to connect your Nintendo Switch console to a wired or wireless network
Fix Error Code 2110-3400

2115-0096
An error is displayed when trying to use an amiibo figure on a Nintendo Switch system.
Fix Error Code 2115-0096

2122-2403 / 2211-0524
Network troubleshooting
Fix Error Code 2122-2403

2124-0200 – 2124-0269
You are attempting to use a game’s online features, but for some reason, you are currently not logged in to your Nintendo Account.
Fix Error Code 2124-0200

2124-0291
Issue when attempting to transfer a User Account from one Nintendo Switch console to another
Fix Error Code 2124-0291

2124-3000 / 2137-1508
Your console must be updated prior to connecting to online services.
Fix Error Code 2124-3000

2124-3080
Unable to connect online during the match-making process
Fix Error Code 2124-3080

2124-4007, 2124-4508, 2124-4517, 2181-4017
Unable to connect to an online service / The console might be banned.
Fix Error Code 2124-4007

2124-4009
Update your console to the latest system update.
Fix Error Code 2124-4009

2124-5002, 2124-5200
There is likely a temporary service outage related to Nintendo Accounts.
Fix Error Code 2124-5002

2124-5119,
Unable to connect to an online service / The console might be banned.
Fix Error Code 2124-5119

2124-5249
Likely indicates that the Nintendo Account service is undergoing maintenance.
Fix Error Code 2124-5249

2124-8006, 2124-8007, 2137-8006
DNS Error: Slow Internet connection, wireless interference, or a weak wireless signal from the router.
Fix Error Code 2124-8006

2124-8028
Unable to sign into your Nintendo Account on Nintendo Switch
Fix Error Code 2124-8028

2137-0240
Slow Internet connection, wireless interference, or a weak wireless signal from the router.
Fix Error Code 2137-0240

2139-0006, 2153-0321
The Nintendo Switch console will need to be repaired.
Fix Error Code 2139-0006

2142-0507
Unable to connect to the service, likely due timing out.
Fix Error Code 2142-0507

2142-1099, 2155-0400
Unable to link your Nintendo Switch console to the Nintendo Switch Parental Controls Online app
Fix Error Code 2142-1099

2153-1540
Follow the guide below to fix this issue
Fix Error Code 2153-1540

2155-8006
Unable to link a Nintendo Account to your Nintendo Switch console
Fix Error Code 2155-8006

2160-0103, 2306-0520, 2618-0006, 2618-0201, 2618-0516
Unable to join an online match
Fix Error Code 2160-0103

2160-0202
Unable to connect to an online service
Fix Error Code 2160-0202

2160-8006, 2160-8007
Unable to complete a connection test
Fix Error Code 2160-8006

2162-0002
Follow the guide below to fix this issue
Fix Error Code 2162-0002

2162-0101
Unable to start a game, “A software update is required”
Fix Error Code 2162-0101

2164-0020 / 2122-0082
Follow the guide below to fix this issue
Fix Error Code 2164-0020

2168-0002
Fix Error Code 2168-0002

2306-0811
Unable to connect to an online service
Fix Error Code 2306-0811

2306-0819
Unable to connect online
Fix Error Code 2306-0819

2306-0820
Unable to play a limited-time online demo, “This service is currently unavailable”.
Fix Error Code 2306-0820

2613-1400
Unable to make a purchase using a credit card on the Nintendo eShop
Fix Error Code 2613-1400

2618-0203
Unable to connect your Nintendo Switch console to an online service
Fix Error Code 2618-0203

2618-0501, 2618-0502, 2618-0542, 2306-0501, 2306-0502
Unable to join an online match
Fix Error Code 2618-0501

2618-0513
Unable to complete the match-making process
Fix Error Code 2618-0513

2801-7002
Unable to upload a screenshot to Twitter
Fix Error Code 2801-7002

2801-7199
Unable to upload a photo to Facebook
Fix Error Code 2801-7199

2810-1224
Unable to sign into your Nintendo Account or are unable to connect to the Nintendo eShop
Fix Error Code 2810-1224

2810-1500
Unable to sign into your Facebook account on Nintendo Switch
Fix Error Code 2810-1500

2811-1006
Unable to link a Nintendo Account to your Nintendo Switch console
Fix Error Code 2811-1006

2811-5001, 2811-1028
Unable to access an online feature, such as the Nintendo eShop
Fix Error Code 2811-5001

2811-7001
Use an online service such as the Nintendo eShop on Nintendo Switch Error
Fix Error Code 2811-7001

2811-7502, 2811-7503, 2811-7504
Issue while trying to use an online service such as the Nintendo eShop on Nintendo Switch
Fix Error Code 2811-7503

2813-0002
Unable to connect to the Nintendo eShop
Fix Error Code 2813-0002

2813-0009, 2813-1400, 2813-6835, 2813-9804, 2813-9712
Issue while trying to make a credit card purchase or while redeeming a download code on the Nintendo eShop
Fix Error Code 2813-0009

2813-0040
Unable to redeem a download code,
Fix Error Code 2813-0040

2813-0055
Unable to redeem a download code
Fix Error Code 2813-0055

2813-0071
Issue when downloading software from the Nintendo eShop on Nintendo Switch
Fix Error Code 2813-0071

2813-1470
Unable to make a purchase on the Nintendo eShop using a credit card
Fix Error Code 2813-1470

2813-6838, 2813-6561
Unable to redeem a Nintendo eShop Card, Prepaid card is not working.
Fix Error Code 2813-6838

2816-0700, 2817-0700
Unable to use the Nintendo Switch Online application
Fix Error Code 2816-0700

902-5998
Nintendo eShop service is unavailable due to ongoing maintenance
Fix Error Code 902-5998

Источник

The Nintendo Switch launched globally with a huge bang in 2017. It is the first device designed to be played at home and on the go, which was the first take on a hybrid console at the time.

But, like every device on the gaming market, sometimes the console just won’t work. From hardware to general errors, here’s the full rundown of error codes on the Nintendo Switch, what they mean, and how to fix them.

Hardware

Error Code What does it mean How to fix it
2153-0321 Audio-hardware issue. Temporary workaround for some users: turn off the “mute volume when headphones are unplugged” setting. If it doesn’t work, the console will need to be physically repaired. Call Nintendo support.
2168-0002 Console crash error, caused by corrupted hardware or pirated content. Delete the pirated files immediately.
Try to reboot the console.
If it doesn’t work, check if the system is up to date.
If none of this works, you might need to repair physically your console.
2115-0096 Amiibo figure is not accepted on the Switch. Check for system updates.
Check the right Joy-Con to see if it’s working properly.
Reset Amiibo’s data.
2153-1540 This code indicates the Switch is not functional. Restart the Switch.
Check for updates.
If it still doesn’t work, call Nintendo Support. The Switch may need repairing.
2139-0006 There’s something wrong with the hardware. Call support.

General

Error Code What does it mean How to fix it
2162-0002 Multiple causes. Restart the console.
Charge your Joy-Cons.
Once rebooted, make sure all parts are up to date.
If the crash error persists, contact Support.
2813-6838 / 2813-6561 The Nintendo eShop Card code attempting to be used is unable to be processed. Try the code again, and check the numbers.
Make sure the code is not intended for a different region.
If it doesn’t work, contact support.
2801-7199 Facebook upload is not working. Try unlinking, then relinking the Facebook account.
If it fails, check your Facebook permissions.
If the error code persists, wait and try again later.
2124-4009 This is a general functionality error code. Restart the Switch.
If problems persist, there may be maintenance or an outage. Try again later.
2124-4517 /2181-4017 Usually, there flagged unusual behavior on the Switch, preventing online service access. Wait and try again later.
If the problem persists, contact Nintendo Support.
2124-3080 The Switch cannot connect to online match-making. Online multiplayer is likely not available in your region.
2124-4007 The Switch console being used has been permanently banned from connecting online, likely due to a breach of Terms of Service. Contact Support.
2813-0055 The Switch cannot redeem a download code because the software is not released to the public yet. Wait until the release date.
2813-1470 The credit card being used in the eShop has been rejected. Delete and set up the card again.
2813-0040 The download code attempting to be used has already been redeemed. Double-check the download code.
2005-0005 / 2005-0004 This error means something in the Nintendo is likely corrupted. Turn off the Switch. Do not delete any data yet.
Turn it back on and make sure the system is up to date.
If this does not work, delete any offending DLC or pirated content.
If the above doesn’t work, try a new MicroSD or format the current one.
2124-0291 Transfer of user account to another Switch cannot be finished. Check that the user account isn’t already linked in some way to the second console.
If so, delete that data and try the transfer again.

Software

Error Code What does it mean How to fix it
2164-0020 / 2122-0082 There is software on the Switch causing an error. Go to manage software.
Delete the software causing this issue (likely the game that caused the crash).
Restart the Switch. Put the game card back in, if it is not digital.
Reinstall the software.
2162-0101 A game cannot start because an update is required. Check for software updates.
2306-0819 The Switch is unable to connect to online games. Make sure the Switch software is up to date.
2021-0003 / 2000-0000 / 2101-0002 /2107-0427 The latest software is not being used. Check for software updates.
Check for corrupted data.
2124-3000 / 2137-1508 The Switch is unable to connect to an online service because it is not up to date. Update the console.
2813-0071 The software is having a general issue with downloading on the eShop. Restart the console and try again.
2142-1099 / 2155-0400 The Parental Controls app cannot connect to the internet. The console needs to be up to date. Update the console.

Internet Connection

Error Code What does it mean How to fix it
2110-1100 The Switch is unable to determine a network. Run through all internet troubleshooting settings:
Make sure no objects are blocking the Switch.
Check the network password again and retry.
If failure, try either power cycling the home network or moving closer to the router.
If the connection fails again, try turning off password requirements for the network.
If all steps fail,  check network settings for the home network.
If this still fails, call Support as there may be additional solutions. In some cases, the Switch may need repair.
2811-7001 An error in using an online service like eShop has occurred. Restart the console.
Check internet connection.
Restart network devices.
2110-2004 The Switch is unable to determine a network. Run through all internet troubleshooting settings: Make sure no objects are blocking the Switch.
Check the network password again and retry.
If failure, try either power cycling the home network or moving closer to the router.
If the connection fails again, try turning off password requirements for the network.
If all steps fail,  check network settings for the home network.
Update the Router’s firmware.
If the above doesn’t work, factory reset the router.
If this still fails, call Nintendo Support as there may be additional solutions. In some cases, the Switch may need repair.
2110-2091 LAN Adapter is detected, but the Switch could not make a connection with the router or modem. Check to make sure the ethernet cable is secure.
Try power cycling your home network.
Use a different port on the router.
Try a different ethernet cable.
2110-2201 / 2110-2214 The router or access point alerted the Switch that an incorrect password was used. Confirm the connection password.
Troubleshoot internet connection: Move the Switch closer to the router.
Create a wireless internet connection file.
Power cycle your network.
2110-1100 A wireless network connection cannot be made.  This is due to the Switch not detecting a network. (This can also sometimes mean, for those that have USB LAN, that the USB LAN is not properly set up) Create a new internet connection file.
Move the Switch closer to the router.
Power cycle the home network.
Move anything blocking the Switch or router.
2110-2091 The Switch cannot connect to a wired network. Check internet connection.
Restart the Switch.
Check DNS settings.
2110-2003 There are connection issues related to the failure to detect the LAN Adapter. Make sure the ethernet is attached.
Power cycle the home network.
Try a different router port.
Try a different ethernet cable.
2110-2004 / 2110-2220 / 2110-2201 / 2110-2214 Cannot connect to a specific wireless network. Usually, this is due to incorrect password use. Make sure no objects are blocking the Switch.
Check the network password again and retry.
If this does not work, try either power cycling the home network or moving closer to the router.
If the connection fails again, try turning off password requirements for the network.
If all steps fail, check network settings for the home network.
 2110-3127 Cannot connect to a specific wireless or wired network. Check DNS settings and make sure they are correct.
2110-3400 Cannot connect to a specific wireless or wired network. Check web authentication permissions.
2122-2403 / 2211-0524 This is a general error, usually caused by a needed software update or connection issues. Make sure your Switch is up to date.
Check internet connection.
Restart the console.
2811-1006 The Switch is unable to connect to the Nintendo Account. Make sure no objects are blocking the Switch.
Check the network password again and retry.
If failure, try either power cycling the home network or moving closer to the router.
If the connection fails again, try turning off password requirements for the network.
If all steps fail,  check network settings for the home network.
2811-5001 / 2811-1028 The Switch is unable to connect to the eShop or other online features. Make sure no objects are blocking the Switch.
Check the network password again and retry.
If failure, try either power cycling the home network or moving closer to the router.
If the connection fails again, try turning off password requirements for the network.
If all steps fail,  check network settings for the home network.
2155-8006 The Switch is unable to link a new Nintendo account to the console. This is usually due to a DNS error or general connection timeout. Make sure no objects are blocking the Switch.
Check the network password again and retry.
If failure, try either power cycling the home network or moving closer to the router.
If the connection fails again, try turning off password requirements for the network.
If all steps fail,  check network settings for the home network.
2618-0513 The Switch is unable to complete a match-making process. Try again.
Test your internet connection.
Power cycle your gateway.
If this does not work, try updating your gateway’s firmware.
If the above fails, contact Nintendo Support.
2160-0103 / 2306-0520 / 2618-0006 / 2618-0201 / 2618-0516 Joining an online match, starting/completing the match-making process, or completing a match has failed. This is very likely a connection issue. Restart the console.
Check the connection.
Try a manual DNS alternate.
Try power cycling your home network.
2160-0202 Connecting to an online service has failed. This is likely a connection timeout issue. Make sure no objects are blocking the Switch.
Check the network password again and retry.
Try either power cycling the home network or moving closer to the router.
If the connection fails again, try turning off password requirements for the network.
If all steps fail,  check network settings for the home network.
2155-8006 The Switch is unable to link a new Nintendo account to the console. This is usually due to a DNS error or general connection timeout. Make sure no objects are blocking the Switch.
Check the network password again and retry.
If failure, try either power cycling the home network or moving closer to the router.
If the connection fails again, try turning off password requirements for the network.
If all steps fail,  check network settings for the home network.
2124-8006 / 2137-8006 A download cannot be completed. Usually, this is caused by connection timeout. Check DNS settings.
Restart the console.
Run through internet troubleshooting:If this does not work, manually enter an alternate DNS.
If the above does not work, try either power cycling the home network or moving closer to the router.
If the connection fails again, try turning off password requirements for the network.
Try connecting to an alternate wireless band as the last step.
Contact Nintendo Support if problems persist.
2810-1224 Sign-in to either the Account or eShop has failed. The connection may also be an issue. Restart the console.
Check connection signal. Then attempt regular activity again.
If the above fails, contact Nintendo Support.
2137-0240 Downloads cannot be completed. This is because of an internet issue, likely a timeout. Check internet connection.
Troubleshoot internet issues: Power cycle the home network.
Move any objects blocking the Switch or router.
If able, connect to another wireless band.
For wired connection troubleshooting: Restart network devices.
If all the above fails, try updating the router’s firmware.
2124-8028 Nintendo sign-in has failed. This is due to poor internet speeds or wireless issues. Check internet speed.
Troubleshoot internet issues: Power cycle the home network.
Move any objects blocking the Switch or router.
If able, connect to another wireless band.
2124-8006-2124-8007 This is an error code associated with a connection timeout or DNS error. It could also be a weak signal or slow internet. Check internet connection.
Restart the Switch.
Enter a different DNS.
Run through internet troubleshooting: Move any objects blocking the Switch (if wireless).
If the above does not work, try either power cycling the home network or moving closer to the wireless router.
If the connection fails again, try turning off password requirements for the network.
Try connecting to an alternate wireless band as the last step.
2160-8006-2160-8007 A connection test cannot be completed. Check internet connection.
Make sure you are connecting to the right network.
2618-0203 Nintendo Switch cannot connect to an online service. This is possible due to issues with the DNS. Restart the console.
Check the DNS settings.
Try power cycling your home network.
Manually enter an alternate DNS.
Test the internet connection.
2142-0507 The Parental Controls app cannot connect to the internet. The internet is not detected, likely due to a timeout. Restart the Switch.
Check internet connection.
Power cycle home network.
Use a different network.

Maintenance and server

Error Code What does it mean How to fix it
2813-0002 There is a service outage preventing connection to the Nintendo eShop. Wait and try again later.
2618-0542 The Switch is unable to join an online match. This is due to too many players. Wait and try and join a match later.
2613-1400 The Switch will not create a credit card purchase. This is likely due to maintenance or server issues. Wait and try again later.
2306-0811 The Switch will not connect to an online service. This is likely due to maintenance or server issues. Wait and try again later.
2801-7002 Twitter uploads cannot be completed. This is likely due to maintenance or server issues. Wait and try again later.
2124-5119 / 2124-5249 Nintendo Account Services is experiencing server issues or undergoing maintenance. Wait and try again later.
902-5998 The Nintendo eShop is experiencing maintenance. Wait and try again later.
2810-1500 Facebook sign-in cannot be completed. Restart the console.
If the problem persists, it may be may server issues. Try again later.
2124-5002 / 2124-5200 Sign-in to a pre-existing Nintendo Account has failed. This specific code determines this is an outage on Nintendo’s side. Wait and try again later.
2813-0009 / 2813-1400 / 2813-6835 / 2813-9804 /2813-9712 There is a temporary service issue with the Nintendo eShop. It may have also timed out due to inactivity. If inactivity, relaunch the store.
Wait and try again later.
2811-7503, 2811-7504 There is a network outage to the Nintendo eShop. Wait and try again later.
2816-0700 / 2817-0700 A maintenance error is popping up on general application use. Wait and try again later.

MicroSD

Error Code What does it mean How to fix it
2002-2049-2002-2064 /2002-4690 / 2002-6201 / 2016-0247 / 2016-0602 / 2016-0641 An error code while downloading software or updating a game has occurred. The MicroSD is likely at fault. Reset and check the MicroSD.
Make sure data isn’t corrupted.
Remove and reinsert MicroSD
If the above doesn’t work, format the MicroSD.
If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.
2002-2001 /2016-0390 / 2205-0123 The MicroSD card cannot be accessed. Reset and check the MicroSD.
Remove and reinsert MicroSD
If the above doesn’t work, format the MicroSD.
If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.
2002-4517 / 2002-4641-2002-4660 /2002-4741-2002-4760 / 2002-0007-2002-0008 /2002-4683 Software for or from the eShop cannot be downloaded. This is a MicroSD issue. If a MicroSD is not being used, restart the console.
Check for software updates.
Remove and reinsert MicroSD
If the above doesn’t work, format the MicroSD.
If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.
2002-4301-2002-4463 / 2002-3005 /2002-3500-2002-3999 / 2002-0001 /2016-0601 / 2101-0001 / 2107-0445 A MicroSD error has occurred while playing a game powering the Switch on (or waking from sleep mode). Restart the Switch.
Check for software updates.
Remove and reinsert MicroSD
If the above doesn’t work, format the MicroSD.
If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.
2002-1002 / 2002-2629-2002-2669 A game cannot download or start. This will happen with a MicroSD. Check for software updates.
Remove and reinsert MicroSD
If the above doesn’t work, format the MicroSD.
If all of the tips above do not work, try getting a new MicroSD or downloading directly to the Switch.
2002-2085 The MicroSD cannot be recognized. Check for software updates.
Remove and reinsert MicroSD
If the above doesn’t work, format the MicroSD.
If all do not work, try getting a new MicroSD or downloading directly to the Switch.
2005-0003 There is an issue with the MicroSD and it is preventing downloads. Make sure the system is up to date.
Find a new MicroSD or Repair the current MicroSD.
If repairs fail and there is no other MicroSD for use, try downloading the software on the Switch system for later use.

Specific errors in games

Error Codes What does it mean How to fix it
2306-0820 The Splatoon 2 Global Testfire demo will not launch. The demo sessions for this game are no longer available.
2-AABQA-1021 An online match in Arms will not connect. Check your internet connection and try again.
2-BABBE-1000 Ultra Street Fighter 2 Online will not connect. Check for a software update on the game.
If this doesn’t work, check the internet connection.

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