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#1
Здравствуйте, имеется парк мфу Kyocera. Было решено сделать единый сервер (openmediavault) куда будет сканировать по ftp. Я все настроил сканирует нормально. Только при двухстороннем сканировании в обычном режиме без завершения сканирования (непрерывное сканирование ОТКЛЮЧЕНО) выдает ошибку 2201 на втором листе и тд а если один лист отсканировать то ошибки нет. Самое интересное если сканировать с функцией непрерывного сканирования двухсторонние сканы нормально проходят. Я понимаю проблема OMV, возможно кто то сталкивался такой проблемой!
Последнее редактирование модератором:
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#3
Здравствуйте, имеется парк мфу Kyocera. Было решено сделать единый сервер (openmediavault) куда будет сканировать по ftp. Я все настроил сканирует нормально. Только при двухстороннем сканировании в обычном режиме без завершения сканирования (непрерывное сканирование ОТКЛЮЧЕНО) выдает ошибку 2201 на втором листе и тд а если один лист отсканировать то ошибки нет. Самое интересное если сканировать с функцией непрерывного сканирования двухсторонние сканы нормально проходят. Я понимаю проблема OMV, возможно кто то сталкивался такой проблемой!
2201 Writing scanned data has failed. 1. Check the scanning file name.
2. Confirm device’s network parameters.
3. Confirm the network parameters the device is con- nected.
На всякий случай коды ошибок Kyocera во вложении
2201 Writing scanned data has failed.
1. Check the scanning file name.
2. Confirm device’s network parameters.
3. Confirm the network parameters the device is con- nected.
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Kyocera Scanning Error Codes.zip
26,4 КБ
· Просмотры: 0
Устранение неисправностей
5-17
5
Код ошибки:4701,
5101, 5102, 5103, 5104,
7102, 720f
–
Выключите и затем включите
главный включатель питания. Если
эта ошибка возникнет повторно,
запишите код ошибки, который
отображается на дисплее
сообщений, и обратитесь к
специалисту по обслуживанию.
(См. процедуру в Сбой аппарата
Вызовите сервисный
персонал.)
—
Код ошибки:9181
Возможно, отсканированы
999 страниц оригиналов?
Если число страниц оригинала
превышает 999, передавайте
страницы отдельными пакетами.
—
Код ошибки при сканировании с отправкой по Email
Код ошибки:1101
Возможно, неправильное
имя сервера SMTP/POP3?
Установите правильное имя
сервера в COMMAND CENTER.
—
Код ошибки:1102
Возможно, вы указали
недопустимые имя
пользователя или пароль?
Введите правильные имя
пользователя и пароль.
—
Код ошибки:1104
Указали ли вы адрес
адресата?
Укажите адрес адресата.
—
Код ошибки:1105
Включен ли протокол
SMTP?
Включите протокол SMTP в
COMMAND CENTER.
—
Код ошибки:2101,
2102, 2103, 2201, 2202,
2203
Выбрано ли «Другая
аутентификация», когда
выполняется
аутентификация POP
перед SMTP?
Выберите действующего
пользователя POP3,
отличающегося от «Other».
—
Является ли указанный
сервер сервером SMTP?
Установите правильное имя
сервера в COMMAND CENTER.
—
Правильно ли выполнено
подключение к сети?
Убедитесь, что сетевой кабель
правильно подключен.
Убедитесь, что сетевая среда
(сервер, концентратор или другая
сеть LAN) работает правильно.
—
Код ошибки:2204
Не пытаетесь ли вы
передать слишком
большой объем данных?
Измените размер, который можно
передавать, в COMMAND
CENTER.
—
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ошибке
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Ошибки Kyocera FS1125MFP
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Ошибки Kyocera FS1200
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Ошибки Kyocera FS1325MFP
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Ошибки Kyocera FS1370DN
Ошибки Kyocera FS1500
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Ошибки Kyocera FS6030MFP
Ошибки Kyocera FS6500
Ошибки Kyocera FS6525MFP
Ошибки Kyocera FS6530MFP
Ошибки Kyocera FS6700
Ошибки Kyocera FS6900
Ошибки Kyocera FS6950DN
Ошибки Kyocera FS8000CD
Ошибки Kyocera FS8000CN
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Ошибки Kyocera TASKalfa 180
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Ошибки Kyocera TASKalfa 1801
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Ошибки Kyocera TASKalfa 2201
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Ошибки Kyocera TASKalfa 6550ci
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Ошибки Kyocera TASKalfa 8002i
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07-01-2016
#1
Kyocera M2035dn Code 3102 … 2201 error Code (when scanning to email or PC)
Kyocera M2035dn Code 3102 … 2201 error Code (when scanning to email or PC)
I am thinking that there is nothing wrong with the copier. Does this have more to do with the Network. I just handle the copier repair side
and not the IT side… Any help would be greatly appreciated !!!
-
07-01-2016
#2
Trusted Tech
50+ Posts
- Rep Power
- 19
Re: Kyocera M2035dn Code 3102 … 2201 error Code (when scanning to email or PC)
Scanning from a copier over a network is the bane of my existence.
Is this a new install? There is likely nothing wrong with the machine, but you will need to double and triple check the settings saved on the copier (ie, SMTP and SMB settings).
It is a little strange that you are getting the same code for both email scanning and smb scanning, are you able to print to the machine or ping its address?
I had this error before but, only with scanning to email. It was resolved by increasing the SMTP timeout from the default 10 seconds to 180 seconds, but this was after I knew all the settings were correct and scanning was intermittent.
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07-01-2016
#3
Senior Tech
100+ Posts
- Rep Power
- 21
Re: Kyocera M2035dn Code 3102 … 2201 error Code (when scanning to email or PC)
I’m guessing you’re getting the 3102 and/or 2201 send errors when scanning to email but only the 2201 when scanning to PC.
For email, 3102 is «Error: Server Response» and 2201 is «Connection to SMTP/POP3 server has failed.» They are essentially the same thing. Try IP address instead of hostname. Make sure you have the correct port. Check if SSL or STARTTLS is on if applicable. Conventional network troubleshooting should apply here.
For SMB scanning, 2201 reads as «Writing scanned data has failed» which sounds generic but probably pertains to shared folder permissions. Again, check your settings.
I wouldn’t guess there is any problem with the MFP.
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07-01-2016
#4
Re: Kyocera M2035dn Code 3102 … 2201 error Code (when scanning to email or PC)
Originally Posted by Taggerung08
Scanning from a copier over a network is the bane of my existence.
Is this a new install? There is likely nothing wrong with the machine, but you will need to double and triple check the settings saved on the copier (ie, SMTP and SMB settings).
It is a little strange that you are getting the same code for both email scanning and smb scanning, are you able to print to the machine or ping its address?
I had this error before but, only with scanning to email. It was resolved by increasing the SMTP timeout from the default 10 seconds to 180 seconds, but this was after I knew all the settings were correct and scanning was intermittent.
THANKS SO MUCH !!! This is very helpful !!
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07-01-2016
#5
Re: Kyocera M2035dn Code 3102 … 2201 error Code (when scanning to email or PC)
Originally Posted by wragsdale
I’m guessing you’re getting the 3102 and/or 2201 send errors when scanning to email but only the 2201 when scanning to PC.
For email, 3102 is «Error: Server Response» and 2201 is «Connection to SMTP/POP3 server has failed.» They are essentially the same thing. Try IP address instead of hostname. Make sure you have the correct port. Check if SSL or STARTTLS is on if applicable. Conventional network troubleshooting should apply here.
For SMB scanning, 2201 reads as «Writing scanned data has failed» which sounds generic but probably pertains to shared folder permissions. Again, check your settings.
I wouldn’t guess there is any problem with the MFP.
THANKS SO MUCH… I handed the problem to a great IT guy… He will find this info very helpful !!! Thanks you guy’s
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Hi all,
We have a new Kyocera TASKAlfa printer installed that isn’t playing well with scan to email. It works successfully when scanning 1 page, however fails on 2 or more pages after 5-10 seconds using either the ADF or the flatbed scanner.
Settings are configured to go via Office 365 as an authed user. And as I said above, works fine with 1 page. We have lowered the quality of the scans to 200dpi, compression details all look good. The O365 user has been increased to accept 50MB files.
The error shown on the printer is «Failed to Send the Email. Check the network (cable/hub/server). Job is cancelled. 2201». The Sending Job Log has a failed log entry stating «Error: Transfer Error».
We have confirmed that SMTP settings are accurate and network incl. DNS server.
Any advice on this one please? Bit puzzled why it would work with 1 page but not 2 or more.
Kyocera is a manufacturer that makes high-quality phones. They have also produced a number of different smartphones that are also very popular.
Kyocera Printers are also very popular and are used by many people. There are many printer models that are made by Kyocera, such as the printer that prints out pictures. But sometimes you might not receive any of the messages that you expect when you try to use one of their devices.
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On this page, you will find more information about the most common causes and most relevant solutions for the Printer error ‘Send SMB Error 2201’. Do you need help straight away? Visit our support page.
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It has never been easier to solve error «Send SMB Error 2201».
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Error information
What causes the Send SMB Error 2201 error?
The Kyocera documentation indicates that error code ‘Send SMB Error 2201’ is caused by the following problem: «Error: Network Transfer Error occurs on the network».
Do you think there is another cause for this error? Let others know in the comments.
How to solve Kyocera Printer error Send SMB Error 2201
We’ve created a list of solutions which you can follow if you want to solve this Printer problem yourself. Do you need more help? Visit our support page if you need professional support with Printer right away.
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Verified solution
Many people have trouble using their printer with their computer, such as being greeted with the message Kyocera software error send smb error 2201. If you try to send a fax or an email to someone, the printer will not allow you to sign in to your computer and print a document to that person’s email or to send a fax to that person. It is annoying to be stuck with error messages like this, because you cannot send emails or faxes to people as you should.
It could be that your computer is not responding properly or that your internet connection is not working properly. If you are experiencing this error message, you might try some of the suggested solutions below.
2201 means that the software that you are using to write the scan data has failed. Check the name of the file that you are scanning, and if it is, try deleting it from your computer. Check network parameters on your device to see if the network settings are correct. Check if the network that your printer is connected to is the same as the one that your computer is connected to.
When a printer is unresponsive, it does not receive or act on the commands that you issue it with. It does not mean that your printer is not working properly, but that there is a communication problem between your computer and the printer.
It might be that there is no connection between your printer and your computer – if that is the case, try installing a new version of the operating software. If that is the case, check the USB ports of the computer and make sure that they are plugged in properly. If your computer does not recognize a USB cable, try switching to another computer and see if that fixes the problem. Maybe it is because your printer is not connected to the same network as your computer. If that is the case, change your settings and try again. Check if the driver that your device is running is the most recent version – if not, update the driver.
Sometimes, a connection issue will be resolved simply by shutting down your computer and restarting the printer. If everything looks fine after you have done all of the above checks, try doing this again to see if your printer starts to respond.
If this does not work, try calling the company or visiting their website for more information. You will need to send an error message to the company’s customer service department. They will help you figure out how to fix the error and give you another solution.
Have you found a solution yourself, but it is not in the list? Share your solution in the comments below.
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