Ошибка 21h bafang

Автор Андрей606, 12 Сен. 2019 в 12:59

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Андрей606

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    1. Петрозаводск — Карелия — Россия
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Добрый день! Заказал Bafang 750W 48V. Включаю — дисплей включается, все хорошо. Вывешиваю заднее колесо, давлю на газ — колесо вращается, скорость не индицируется на дисплее, светодиод на датчике скорости моргает. Через некоторое время на дисплее появляется ошибка 21h. Что можно с этим сделать?


Снял на видео и фото — открыл спор на алике — продавец предлагает, чтобы я прислал ему в ремонт контроллер. А какой может быть ремонт, если 14 дней еще не прошло с момента получения? Представляете, сколько я потеряю денег и времени?(((


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Добрый вечер. У меня такая же проблема. Расскажите как решили вопрос?


  • Электротранспорт

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  • Электродвигатели и генераторы (Модераторы: Surf_el, Anton_S, drodigy)

  • Bafang BBS02 750W 48V ошибка 21 как вылечить?

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  • #1

I posted this on the general ebike discussion by mistake. (moderator please remove from there)

I recently received my Tripod velomobile from Columbia Cycle Works. Something has gone wrong in that I get an error 21 when I try to ride it. This is a speedometer error. Sure enough, my speedometer stays at 0 mph now all of a sudden. The Bafang controller won’t run with any error messages, so I’m dead in the water…

Out of the Bafang controller there’s a three conductor cable. There’s a red, black, and a white wire. I believe that the red wire is the positive bias supply for the sensor, the black wire is the return, and the white wire is the output of the speedometer hall sensor. Is this correct? I’m getting no voltage between the red and the black wire but am getting 5V between the white and the black wire. I suspect that this is because the sensor input to the Bafang controller has a pull-up resistor. This also suggests that the 5V sensor supply in the Bafang controller is still working. I’m thinking that perhaps the red wire is open somewhere in the cable between the Bafang controller in the front of the velomobile and the back end where the sensor is mounted to the rear wheel dropout. Does this sound right? If any of you have a functioning Bafang controller, I’d greatly appreciate it if you could check and see if you’re getting a voltage between your red and black wire coming out of the controller. Is it easy to get inside the Bafang controller should I have to re-establish a connection at that point?

Thanks!

Charlie

  • #2

Error 21 doesn’t make it unrideable. It just will cut out the display — limit your ability to change pas level and it won’t show your speed. I’ve ridden mine like that for the past year, since the cable got cut when my frame broke.
Is the red light going on and off when you spin the wheel? If the magnet isn’t installed correctly the speedometer won’t register anything. IIRC the light goes red when the magnet hits it.

  • #3

You are correct. The motor will still run with the display only displaying «ERROR 21». Power to the display unit would have to be cycled without pedaling in order to see information like battery level and to adjust the assist level. This is real bad programming on the part of Bafang! Imagine loosing all of your vehicle information like gas gauge, odometer, etc. when you get a check engine light in your car and that’s essentially what I’ve got here… I’ve attached a drawing that shows the female connector end of the cable that plugs into the speedometer hall effect sensor near the rear wheel. If anyone with either a 350W, 500W, or 750W Bafang mid-drive could unscrew this cable from the speedometer hall sensor and measure the voltages indicated on the attached drawing I’d greatly appreciate it!

Oh and yes, I’m not getting the red LED lighting when I manually spin the wheel. This isn’t due to the sensor/magnet gap though… I believe I’ve lost power to the speedometer hall effect sensor….

Thanks!

Charlie

  • Bafang speedometer hall sensor source cable.pdf

    17.5 KB · Views: 1,720

  • #4

I have a vague recollection of someone asking this before in another thread, and the fix being to take off the controller, unplug one of the small plugs that has the sensor wires and plug it in again.

Was a long time ago when i was researching what kit to get. sorry cant be more specific. :(

  • #5

Thanks for your reply astmacca.

I tested the speedometer hall sensor by itself on a bench with a scope and a magnet. When I apply 5V to the red wire, ground to the black wire, and look at the white wire with a meter, I get 0V on the meter when the magnet passes over the sensor along with the sensor red LED turning on and when I remove the magnet I get 5V on the meter and the sensor red LED turns off. I know it’s not the sensor that has failed.

Charlie

  • #6

Can anyone please make the voltage measurements I’m asking for in the enclosed drawing on their working Bafang 350w/500w/750w mid-drive? It’s the only way I can be 100% certain that I have a real issue with my Bafang motor controller. Thanks!

Charlie

  • Bafang speedometer hall sensor source cable.pdf

    17.5 KB · Views: 1,141

  • #7

Ok, from the drawing you linked to, on my bike:

Voltage between Black and Red: 4.94V
Voltage between Black and White: 4.78V

Had to cut some short wires and shove down the holes in the connector as my cheap meter probes were too thick so not sure how good the connection was??
Would that affect the reading? Anyhow, spitting distance of 5V on both.

  • #8

Thanks astmacca! I think your readings are accurate. I had to do the same thing to measure mine. This is exactly what I was looking for, but hoping wasn’t the case… :( This means that my Bafang motor controller has a failed speedometer hall sensor drive supply output… :(

Charlie

  • #9

this means that my Bafang motor controller has a failed speedometer hall sensor drive supply output… :(

Bummer. :( Did you pull off the controller yet and check the wires/plug where the sensor actually connects into the controller??

You could check for continuity on that wire then as well. Hopefully its something simple like that and not a dud controller.

Good luck.

  • #10

How do I get at the controller?

Charlie

  • #11

How do I get at the controller?

Its built into the motor section. Not opened it myself but reputedly easy to get to.

Try this thread as it has some tear-down vids and pics.

http://endless-sphere.com/forums/viewtopic.php?f=28&t=58898

And this is the «main» thread that also has some discussions where people have ripped out controllers.

http://endless-sphere.com/forums/viewtopic.php?f=28&t=50104

  • #12

Ha… I was just in one of those threads! :) The cables including the speedometer cable goes inside the motor housing and directly into the potting, so there’s no way to get at the board itself to effect a repair. It does, however, look like the potted controller itself may be replaceable based on a picture I saw in one of the links you gave me. At worse, I’d have to get the potted controller with a new cover and new cables coming out to wire into my Tripod. Thanks a bunch astmacca! You’ve been really helpful and I appreciate it!!

Charlie

  • #13

The cables including the speedometer cable goes inside the motor housing and directly into the potting,

Ah….those plugs i thought of are for something different.

New controller maybe??

http://em3ev.com/store/index.php?route=product/product&path=46&product_id=188

  • #14

Nope! No need for a new controller! I got to thinking and it occurred to me that a lot of the bicycle speedometers on the market use reed-type sensors instead of hall effect sensors. The advantage to this is that the reed-type sensor doesn’t require a bias supply to switch on/off when a magnet is passed over it. Perfect, as I no longer have a bias supply on the red wire… Since the ground and the sensor input signal wire looked like it was still okay, I tried a reed-type sensor from an old speedometer I had laying around and wallah! My speedometer is working again! I’ll test it more thoroughly this weekend to make sure I’m not getting any accuracy errors due to any switch bounce from the reed-switch, but from what I saw in the work shop, I think it’s going to be fine.. It would appear that there’s some digital filtering going on in the Bafang speedometer software..

Thanks again for all of your help astmacca! Thanks for the link to a new controller as well! That’s very handy to know!

Charlie

  • #15

The advantage to this is that the reed-type sensor doesn’t require a bias supply to switch on/off when a magnet is passed over it.

Very Cool! :) A good fix into the knowledge base.

  • #16

I had a chance this past weekend to thoroughly test out the reed-switch type speedometer sensor. It works fine. :mrgreen:

Charlie

  • #18

Does anyone know if the Filzer uses a reed sensor? (http://www.mec.ca/product/5005-085/filzer-db-wiring-kit/)

  • #19

CdnE90 said:

Does anyone know if the Filzer uses a reed sensor? (http://www.mec.ca/product/5005-085/filzer-db-wiring-kit/)

That does look like a reed sensor.

Andrew

  • #20

I just installed my Bafang 750 on my single-speed to test it out for a bit.
Got this same error, but like the previous posters stated, the motor still functioned just fine without the display up and about.
In the meantime, I still have my Cateye computer mounted on the front wheel to keep an eye on speed and such.

Shakedown cruises.

  • #21

Guys, I have a BBSHD with the same problem now (Display C965). Could anyone explain me step by step what do to solve this annoying problem PLEASE? Im really new about e-bikes and electronics so don’t know exactly what you were talking about before. Please anyone help me !!

  • #22

I tinkered with my speed sensor yesterday, just re-routing some cables and ‘improving’ the mount of the sensor. I then had an issue. The red light on the sensor was lighting up when the magnet passed it, but then stayed on and was not recording any speed, so I too had the error 21 on trying to ride. Also, after a minute or two, the system powered down itself, presumably as a safety measure. I thought it was a magnet issue and messed around, trying to get the sensor to pick up on the magnet and function properly. Then I change the sensor to a horizontal position – it had been upright – and hey presto! it worked fine. Have I discovered something which is common knowledge to all the Bafang vets?

  • #23

chashb said:

I had a chance this past weekend to thoroughly test out the reed-switch type speedometer sensor. It works fine. :mrgreen:

Charlie

How did it go after that. Controller still working fine? I’m about to apply the reed sensor fix, but if the sensor problem is indicative of a controller that is about to fail I may be better of swapping the controller.
Sensor is fine, tested it on another bike, so it must be the cabling or controller.

error code

ERROR 21: Speed Sensor Error

An Error 21 on your Display indicates an issue with your speed sensor.

There are a lot of bike wheel sizes and types out there, so installation of the speed sensor and magnet can vary based on your specific wheel. Below are steps in order to help you resolve your Error 21 issue!

Steps to resolve:

1) Check the distance between your speed sensor and magnet.

An error 21 is typically a simple fix and is due to improper installation and placement of the magnet in regards to the speed sensor. The magnet must be installed within 1-2mm of the speed sensor. Please reference the Installation Video on our website and follow the steps for installing the speed sensor and magnet within the proper placement.

2) Check the path of travel of your magnet in relation to your speed sensor.

The path of magnet travel must be directly perpendicular to the orientation of the speed sensor in order to properly operate.

3) Check the location of your speed sensor in relation to the rotation of your bike’s tire.

Our recommendation is to install the sensor as far away from the center of the wheel as possible in order to help make sure that the magnet path of travel is as perpendicular to the speed as possible. In the image below the X represents where the speed sensor should not be installed (close to the center of the rim) while the green circle shows where the speed sensor should be installed (close to the outside of the rim).

4) Make sure that the Speed Sensor Cable was NOT yanked and pulled out of the Controller housing during installation and/or rough riding.

The speed sensor cables are actually relatively fragile and should not be yanked or pulled on (especially when being installed on bikes that should have speed sensor extensions in order to have the necessary length to function properly). It is not recommended to install these cables under tension as it can result in the cable being pulled from the controller. The only way to fix this would be to replace the entire controller. The speed sensor cable communication connection has narrow holes however if you suspect that the cable may have been pulled too tight during installation or use you can test for voltage from the controller by testing the voltage across the terminals as outlined in the photos below.

5) If you are reading power from the controller at the end of the Speed Sensor Extension cable and none of the other steps above resolved your Error 21 issue then the final step would be replacing the Speed Sensor itself!

  • #1

Getting error 21 when riding a ejoysport Bafang Max 35V250W on the lowest gear (36T x 42T largest cog) when climbing uphill. It gets jerky like power cut in and out. Eventually within secs screen reboot. Changed the chainring to 32T and now even the 2nd largest cog 36T would have the same problem. What could possibly cause this and what config that i can go try to change ?

  • #2

You are very likely overheating SOMETHING. Could be the motor, the controller, or the battery BMS. The simplest cure is to avoid long hills, or possibly to approach this hill with a lot of momentum to help carry you up the majority of it.

Geared motors, at wide open throttle, will quickly overheat. Like within just a couple of minutes, or maybe less.

  • #3

Check the speed sensor alignment and spacing.

  • #4

@AHicks is on it. One test is to try turning down the power level and doing more pedaling. Hub motors are single speed. To the motor it doesn’t matter what gear you are in. It has no way of knowing. It is just protecting itself from overload and or heat on that hill.

  • #5

Could be the motor, the controller, or the battery BMS. The simplest cure is to avoid long hills, or possibly to approach this hill with a lot of momentum to help carry you up the majority of it.

Geared motors, at wide open throttle, will quickly overheat. Like within just a couple of minutes

conceptually if i switch to the largest cassette cog , it should be less burden on the motor .. no ?
eg. I am able to cycle up a hill with Power L4 (out of L5 max) with 36T cog quite comfortably but when i switch it to 42T cog with rest being the same, immediately the error occurs. I can repeat this pattern.
something to do with high rpm vs low torque/low speed configuration ??

  • #6

Check the speed sensor alignment and spacing.

first thing that i did after i research initially. misaligning it and realigning it.. etc . works like normal at all gears as expected
even change the sensor meter signal 1 to 2 (type of sensor) using SPEEED connection & USB cable, also same problem

  • #7

This is inherent for hub-drives. Back off of the power level for hills. Or install a mid which runs through the chain and gears.

  • #8

conceptually if i switch to the largest cassette cog , it should be less burden on the motor .. no ?
eg. I am able to cycle up a hill with Power L4 (out of L5 max) with 36T cog quite comfortably but when i switch it to 42T cog with rest being the same, immediately the error occurs. I can repeat this pattern.
something to do with high rpm vs low torque/low speed configuration ??

Conceptually, if we were talking about an internal combustion engine, sure! Electric motors play by a slightly different set of rules — as you’re finding.

Because I know nothing about Bafang 250w motors, I’m going to take a wild guess that we’re talking about a mid drive? That’s why you are getting different results with the different rear/cassette gears?

Regardless, electric motors are strongest/make the most torque at low rpm’s. They don’t have to get up on to the power band, nor are they required to run within a narrow range of rpm’s (power band) like an internal cumbustion (IC) engine requires.

It sounds to me like you are are on REALLY marginal power considering the task at hand, and the fact you’ve found a way to get up this hill at all is a good thing. What happens when you slow the motor even more in the next smaller gear?

There’s also a question about exceeding the max amperage capabilities of the battery, or a setting in the controller?

  • #9

@AHicks — u meant that motor torque probably reach it limit with me (90kg+) + bike (20kg) on it ? ha ha .. its torque only 80Nm. There are some parts of hills that really challenging 20% gradient, probably need to push coz i could hear the motor grinding.

Amp wise — it was set to max 20A per motor spec and i tune it down to 18A but still happens. Maybe i try to set it lower to avoid controller trip.

  • #10

BTW this the mid drive that i have at the moment on my bike with the spec at page 11

  • Bafang G330 M400 Max Drive System User Manual.pdf

    3.4 MB
    · Views: 250

  • #11

@AHicks — u meant that motor torque probably reach it limit with me (90kg+) + bike (20kg) on it ? ha ha .. its torque only 80Nm. There are some parts of hills that really challenging 20% gradient, probably need to push coz i could hear the motor grinding.

Amp wise — it was set to max 20A per motor spec and i tune it down to 18A but still happens. Maybe i try to set it lower to avoid controller trip.

Given your local conditions, I’m betting lowering that amp setting will make your motor/controller last MUCH longer than the way it’s currently set….

  • #12

Getting error 21 when riding a ejoysport Bafang Max 35V250W on the lowest gear (36T x 42T largest cog) when climbing uphill. It gets jerky like power cut in and out. Eventually within secs screen reboot. Changed the chainring to 32T and now even the 2nd largest cog 36T would have the same problem. What could possibly cause this and what config that i can go try to change ?

I also have this problem, I changed my rear cassette, 38t and rear 37t fine no problems, but 38t and 46t i get same problem, did you solve the problem.. cheers

  • #13

error 21 is a speed sensor error, check the alignment and rotation of the magnet on your spokes, maybe check connection too. It’s not the motor or anything to do with the cassette.

  • #14

These are cadence sensor motors. It likes cadence. When this happens, how fast are you pedaling? If you are pounding it will spike the controller. These motors also have lag and surge. At extra low rotational rates of the wheel magnet it can’t predict your speed from RPM with the speed sensor.

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