Ошибка 212 наутилус

ERROR CODE	ERROR DESCRIPTION	SOLUTION
0	Normal Status	Normal Status
400	Dark light sensor test error (CS11A, CS11B, CS4) during initializing.	1. Check if each sensor is mounted. 2. If error occurs when checking CS11A cable operation, replace a sensor. 3. If error occurs when checking CS11B cable operation, replace a sensor. 4. If error occurs when checking CS4 cable operation, replace a sensor.
4000	Error of being removed 2nd cassette before separate rejection
4004	Error of being removed 2nd cassette before separate rejection	1. Set cassette #2 correctly 2. Check the catcher inside cassette #2 guide
5300	No Savings Account
10301	DEV_PIN
20001	Unable to load a cassette.	Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser.
20002	Low cash.	Replenish the cash-if using less than 75 bills, disable the ÒLow Cash WarningÓ in the Transaction Setup Menu.
20003	Reject Bin full.	Empty the Reject Bin-If the bin is empty, do a Day Total and then a Cassette Total-If than doesnÕt help, check AP, BIOS and CDU ROM versions.
20004	Vault Door is open.	Close the vault door. Check door switch.

20005	Cash Dispenser Unit data(country, cassette, shutter)setting error occurs during initialization.	1. Check Cash Dispenser Unit information. 2. check battery back-up SRAM.
20010	Receipt paper jam	Remove any jammed paper from the printer.
20011	TPH Headup Lever Open	Check Headup Lever.
20012	Receipt printer feed plate open	Close the feed plate.
20013	Out of receipt (Receipt paper empthy)	Replenish the receipt paper.
20014	Receipt printer head overheated before printing	Check the printer head and change if necessary.
20015	The feed lever of the recipt printer is open. It was detected that the feed lever was open before ther receipt printer started to operate.	Clear jammed notes or call your service personnel.
20016	Note detected in stacker (shutter or presenter type)	Clear any notes from the stacker.
20101	Receipt printer lever opened	1. Close the lever of print head completely
20102	Receipt printer head overheated	1. Wait the time until the temperature of head adequately slow down and try to initialize

20103	Receipt paper jam	1. Remove jammed paper between printer head and rollers
20104	Receipt paper empty	1. Replenish receipt paper 2. Check the status of sensor and its connector
20105	Receipt paper setting error	1. Check the status of setting paper 2. Check the status of sensor and its connector
20106	Command is received while doing self-test	1. After terminating self-test and initialize receipt printer
20107	No receipt paper	1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector
20108	Receipt paper cutting error	1. Check the Cutter module 2. Check if printer head lever is properly close
20109	No sensing black mark (dark sensor)	1. Check the status of Black mark sensor 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)
20215	Sensor detects note in delivery path before CDU dispenses	Remove note from the CDU delivery path.
20801	Receipt printer lever opened	1. Close the lever of print head completely
20802	Receipt printer head overheated	1. Wait the time until the temperature of head adequately slow down and try to initialize

20803	Receipt paper jam	1. Remove jammed paper between printer head and rollers
20804	Receipt paper empty	1. Replenish receipt paper 2. Check the status of sensor and its connector
20805	Receipt paper setting error	1. Check the status of setting paper 2. Check the status of sensor and its connector
20806	Command is received while doing self-test	1. After terminating self-test and initialize receipt printer
20807	No receipt paper	1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector
20808	Receipt paper cuttimg error	1. Check the Cutter module 2. Check if printer head lever is properly close
20809	No sensing black mark (dark sensor)	1. Check the status of Black mark sensor 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)
21315	CS4 sensor detects note in delivery path befoe CDU dispenses	Remove note from the CDU delivery path.
40000	Cash Dispenser(CDU) received the undefined command from AP software	1. Get the trace file and log files in D:\trace 2. Call your attendant
40011	Notes are detected on tray(CS2 Sensor) before dispensing	1. Remove notes on CS2 sensor 2. Clean CS2

40012	CS3 Dark detection during initializing or Dispense reserved operation	1. Remove the remaining notes or foreign objects on the gate 2. Check if the CS3 sensor bracket is bended. 3. Check if the CS3 sensor cable is disconnected4. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.
40013	CS2 and CS3 Dark detection during initializing or dispense reserved operation	The same as #40011 and #40012 error handling
40014	CS4A sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS4A
40015	CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A
40016	CS3 and CS4A Dark detection during initializing or dispense reserved operation	The same as #40011 and #40012 error handling
40017	CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation	The same as #40011, #40012 and #40014 error handling
40018	CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path.
40019	CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS4B
40021	CS1A sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A
40022	CS1B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1B

40023	CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B
40028	CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS13
40029	CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A and CS13
40030	Failed in checking the main motor echo	1. Initialize 2. Check Main Motor Encoder Slit 3. Initialize after Power On/Off 4. Check Encoder Sensor CS8 BRKT 5. Check CS8 Sensor Cable 6. Change Main Motor Encoder Slit Sensor CS8
40031	Failed in checking the reject gate solenoid echo
40032	Failed in checking the present gate solenoid echo
40033	Check sum error (No information is set)	1. Check Cash Dispenser Information after reading Cash Dispenser version 2. Initialize3. Initialize after executing Cash Dispenser Information Set(ÔPÕ) Command4. Change Cash Dispenser B/D
40034	Error of two sheets detecting sensor(CS5_1)	1. Check CS5_1 Sensor Cable 2. Check second Dip Switch in Cash Dispenser B/D 3. Change CS5_1 Sensor
40035	Error two sheets detecting sensor(CS5_2) for initializing	1. Check CS5_2 Sensor Cable 2. Check second Dip Switch in CDU B/D3. Change CS5_2 Sensor
40036	Error of CS 2, CS13 sensor during initialization

40037	Error of 2 sheets detecting sensor(CS5_1/CS5_2)	1. Check Cash Dispenser Board Segment 2. Initialize 3. Read data of ÔRead Double SensorÕ Command
40038	Error in checking SRAM
40039	Gate operation sensor (CS3) error	1. Initialize after removing notes or dust2. Check CS3 Sensor BKRT3. Check CS3 Sensor Cable4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Replace Reject Solenoid 1
40040	Cassette is removed during dispensing	1. Check the cassette catcher 2. Set the cassette properly
40041	Error if re-driving is over 5 times during separated rejection	1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide 5. Check dust existing in Main Motor Encoder Slit6. Check index value of notes each cassette
40042	In case the number of notes detected outlet sensor(CS13) is less thanthe number of required notes	1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor
40043	Error if total reject is more than 20 sheets	1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Check dust in existence CS5 Sensor Guide 5. Check notes index value
40044	Error if continuous 5 times are rejected	1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Check dust in Main Motor Encoder Slit 4. Remove dust in CS15AB, CS31AB,CS1AB Sensor5. Exchange CS8 Encoder Slit Sensor
40045	In case the number of notes detected outlet sensor(CS13) is more than required notes.	1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor
40046	Program error(Separated rejection)	1. Initialize after Reset Power 2. Upgrade Cash Dispenser Firmware or Re-download 3. Exchange Cash Dispenser B/D

40047	1 cassette misfeed error (Separated rejection)	1. Check notes in 1 Cassette 2. Check Sensor(CS6) Poll 3. Check jam in 1 cassette and reload 4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error
40049	Error to dispense 0 sheets to be required(Separated rejection)	1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version
40051	Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit.	1. Check the Cash Dispenser received command 2. Check the abnormal communication cable. 3. Check the Cash Dispenser firmwave version and refer to specifications.
40052	The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B)	1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit.
40053	Error for the double note detection during separation.
40054	Cash Dispenser EP Program Error during dispense operation (failed table search)	1. Initialize after resetting the power 2. Upgrade the Cash Dispenser firmware or download software again 3. Replace the Cash Dispenser B/D
40055	Timeout due to noteÕs length error passed through the CS13 during dispense operation	1. Remove a jammed note between the tray and Cash Dispenser 2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor
40056	Abnormal operation of the gate solenoid during dispense operation.	1. Remove a jammed note on the gate 2. Remove notes in the reject box and remount the reject box 3. Check if the CS3 sensor bracket is bended. 4. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 6. Replace the reject solenoid 1
40057	Sum check error of note index setting value in the CDU CST of EEPROM during initializing	1. Read the CDU version to check CDU CST note index2. Reinitialize3. Initialize after executing the CDU Information Set(ÔPÕ) Command4. Replace the CDU board
40058	Retract box position error during command reserved operation	1. Mount the retract box or open the box cover 2. Check if CS62 sensor poll is abnormal 3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2).

40059	Initial jam time error
40060	Something is detected in C31AB sensor before dispensing bills from 3rd cassette.
40061	Something is detected in C31AB sensor before dispensing bills.
40062	Bills are remained in CS1AB sensor after dispensing bills.
40063	Bills are remained in CS31AB sensor after dispensing bills
40070	Something is detected on CS41AB sensor before dispensing bills from fourth cassette.
40072	Something is detected on CS41AB sensor during dispensing bills.
40073	Bills is remained in CS41AB sensor after dispensing bills.
40080	Something is detected on CS15AB sensor before dispensing operation
40081	Something is detected in C15AB sensor during dispensing operation

40082	Bill is remained in CS15AB sensor after dispensing operation
40084	Failed to close the CDU shutter (failed ten times retry)	1. Remove foreign objects in the shutter unit. 2. Check the shutter motor connection cable. 3. Check a connection status of the TS004 and TS005 sensor. 4. Check the shutter camÕs rotation operation.
40085	When the command of CDU shutter open or close is received in case of not being set CDU shutter.
40087	Error failed to communicate with CDU shutter
40088	Error occurs when cassette with ID is not mounted
40089	Error occurs when the number of dispensed bills from cassette donÕt match with the number of detection by sensor
40090	Mismatched number of check sheets	1. Check dispensed check and reject check.2. Remove a jammed note on the CDU.3. Remove a dust or foreign objects on the CS13 sensor4. Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting.
40091	Reject error due to check skew during check dispense operation.	. Check a checkÕs status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. _ Reset number of check sheets after troubleshooting.
40092	Reject error due to abnormal check interval skew during check dispense operation.	1. Check a checkÕs status in the reject box2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.3. Check the CIU Module Print Head.4. Realign check sheets in the check cassette box.5. Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting.
40093	Reject error due to long check sheet during check dispense operation.	The same as #40092 handling.

40094	Reject error due to short check sheet during check dispense operation.	The same as #40092 handling.
40095	Reject error due to 2 check sheetsÕ pick up during check dispense operation	The same as #40092 handling.
40096	Reject error due to the abnormal half of check during check dispense operation.	The same as #40092 handling.
40097	Reject error due to abnormal check separation interval skew during check dispense operation.	The same as #40092 handling.
40098	Abnormal CIU detecting sensor during check dispense operation	1. Clean CS31AB and CS41AB, or remove foreign objects. 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected.
40099	CIU communications response timeout error during check dispense reserved operation or initializing.	1. Reinitialize2. Check if the CIU communications serial cable is connected.3. Check if the CIU power cable is connected.
90001	Card Swipe Error.	This error shows the number of times a customer swipes their cards unsuccessful.
97120	Unable to create INI file
97121	Unable to read file
97122	Unable to write file
97123	Unable to close file
97124	Unable to delete file
97125	Unable to copy file
97126	Unable to create directory
97190	In case other command is executed in Cash Unit Exchange
97191	In case it is not eh Cash Unit Exchange
97192	Cash dispenser service is already cash in state
97193	In case it is not the status of Cash In
97194	In case the ID of cassette donÕt match
97195	In case the cassette counting donÕt match
97196	In case the number of cassette donÕt match
97197	In case the dispensed bills are different from the requested ones.
97198	In case two ID are same in cassette
97200	Failed to communicate with Receipt printer when connected to SP open	1.Check if communication cable or com port is not connected
97414	Dark light sensor error (CS4) during idle status of cash dispenser
97423	Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser
97428	Dark light sensor error (CS13) during idle status of cash dispenser
97447	Cassette 1 misfeed
208070	Receipt paper runs out of after printing	1.Replenish receipt paper in paper charger 2.Check the status of Near End sensor and its connctor
400000	Dark light sensor test error (CS31A, CS31B) during initializing.	1. Check if each sensor is mounted.1. Check if each sensor is mounted. 2. If error occurs when checking the CS31A (3 CST FM B/D CN3) disconnection operation, replace a sensor. 3. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. 4. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 5. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)
972210	Field is not Found	1. Reboot ATM 2. Call your attendant
977010	Serial port open fail	Check Cable / Device
1030100	DEV_PIN (Key data error from host)	1. Contact to host
1101910	LOST CARD, DEV_MCU
1102910	LOST WITHDRAW CASH, DEV_CSH
1102920	LOST DEPOSIT CASH, DEV_CSH
1103910	LOST CARD & SLIP, DEV_MCU | DEV_SPR
1106910	LOST SLIP, DEV_SPR
1910000	Undefined error	1.Reinitialized Journal printer and check again
1910400	The error of head right position	1.After checking the head right position, try to reinitialized Journal printer and check again
1910800	The error of Paper charger sub assembly	1.Check the Paper charger and status of supplied paper
1912000	Failed to print due to shortage of CR/LF	1.Check if FFC cable is properly connected or short
1912100	Paper out when checked status of initializing	1.Check if supplied paper is running out of or occurred jam in return path
1914000	Head overheat	1.Turn off the power for a moment to slow down overheat of head and turn on the power
1914100	Paper jam error	1.Remove the jammed paper and initialize
2000100	No cassette	Insert or re-insert the cassette(s). Check cassette sensor.
2000200	Note shortage	Replenish the cassette.
2000300	Reject bin full	Remove notes from the reject bin and try the Cassette Total function again.
2000400	Vault door open	Close the vault door. Check door switch.
2000500	Cash Dispenser Unit data setting error	Check Cash Dispenser Unit information. (Currency, Denomination, etc)
2001000	Receipt paper jam	Remove any jammed paper from the printer.
2001200	Receipt printer feed plate open	Close the feed plate.
2001300	Out of receipt (Receipt paper empthy)	Replenish the receipt paper.
2001400	Receipt printer head overheated before printing	Check the printer head and change if necessary.
2001600	Note detected in stacker (shutter or presenter type)	Clear any notes from the stacker.
2010100	Receipt printer lever opened	1. Close the lever of print head completely
2010200	Receipt printer head overheated	1. Wait the time until the temperature of head adequately slow down and try to initialize
2010300	Receipt paper jam	1. Remove jammed paper between printer head and rollers
2010400	Receipt paper empty	1. Replenish receipt paper2. Check the status of sensor and its connector
2010500	Receipt paper setting error	1. Check the status of setting paper2. Check the status of sensor and its connector
2010600	Command is received while doing self-test	1. After terminating self-test and initialize receipt printer
2010700	No receipt paper	1. Replenish receipt paper in paper charger2. Check the status of Near End sensor and its connector
2010800	Receipt paper cuttimg error	1. Check the Cutter module2. Check if printer head lever is properly close
2010900	No sensing black mark (dark sensor)	1. Check the status of Black mark sensor2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)
2021500	Sensor detects note in delivery path before CDU dispenses	Remove note from the CDU delivery path.
2080100	Receipt printer lever opened	1. Close the lever of print head completely
2080200	Receipt printer head overheated	1. Wait the time until the temperature of head adequately slow down and try to initialize
2080300	Receipt paper jam	1. Remove jammed paper between printer head and rollers
2080400	Receipt paper empty	1. Replenish receipt paper2. Check the status of sensor and its connector
2080500	Receipt paper setting error	1. Check the status of setting paper2. Check the status of sensor and its connector
2080600	Command is received while doing self-test	1. After terminating self-test and initialize receipt printer
2080700	No receipt paper	1. Replenish receipt paper in paper charger2. Check the status of sensor and its connector
2080800	Receipt paper cutting error	1. Check the Cutter module2. Check if printer head lever is properly close
2080900	No sensing black mark (dark sensor)	1. Check the status of Black mark sensor2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)
2131500	CS4 sensor detects note in delivery path before CDU dispenses Sensor is located along the delivery path right before the reject bin.	Remove note from the CDU delivery path.
3000000	To shows that received command was undefined
3000100	To show command parameter error
3000200	The reception of the command that impossible to implementation
3000400	To show that error data was included in command
3000500	To show that a command, which requires the card movement, was executed before IC contacts were released from the card
3001000	To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways
3001100	To show that status signal for shutter openis not received while shutter is open.
3001200	To show that the Sensor is damaged or more that one card is inside ICRW.
3001300	To show that the card longer than 92mm is inserted into ICRW
3001400	To show that the card shorter than 78mm is inserted into ICRW
3001500	To show that data in F-ROM is damaged
3001600	To show that the card staying inside ICRW was moved up to the point where status request information change. To show that card was inserted into the ICRW through rear side by external force
3001700	To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command.
3001800	To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly.
3001900	To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command
3002000	To show that track has parity error
3002100	To show that read error has happened in Multiple magnetic read command.
3002200	To show that write error is detected through write/verify procedure.
3002300	To show that only SS,ES,LRC are contained in the track. (no retry)
3002400	To show that the card has no magnetic track(no retry)
3002500	To show that quality error(Jitter,Preamble,Postamble) has happended in write verify.
3002600	To show that the track has no SS.
3002700	To show that the track has no ES
3002800	To show that the track has no LRC error
3002900	To show that the discordance of write data has happened in write verify.
3003000	To show that power down(or power cut in short instant)is detected(or being detected).
3003100	To show that DSR signal was turned to OFF(communication is cut)
3004000	To show that the card was pulled out form ICRW through entrance date when CAPTURE command is being executed.
3004100	Failure at IC Contact solenoid or sensor ICD.
3004300	Card could not be set to IC contack position/Failure at sensor PDI.
3004500	ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate.
3004600	To show that the ejected card has not been withdrawn during execution of Monitoring for removal command.
3005000	Retract counter overflow.
3005100	To show that Motor error has happened, through start/stop check in Initialize command.
3005300	To show that read error in Digital Decode Read Command.
3006000	To show that there found abnormal condition on the power-line.
3006100	The receiving error for ATR.
3006200	To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected.
3006300	In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects time out.
3006400	In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects protocol error.
3006500	HOST tried to communicate with IC card without card activation.
3006600	ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported.
3006900	ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV.
3007000	Failure at F-ROM operation.
3007100	Firmware of User program code area is wrong.
4000000	Receiving undefined command
4001100	Detecting CS2 Dark (Front Access Type:Reject box is opened.)
4001400	Detecting CS4A Dark
4001500	Detecting CS2, CS4A Dark
4001800	Detecting CS4B Dark
4001900	Detecting CS2, CS4B Dark
4002100	Detecting CS1A Dark
4002200	Detecting CS1B Dark
4002300	Detecting CS1A, CS1B Dark
4002800	Detecting CS13 Dark
4002900	Detecting CS1A, CS13 Dark
4003000	Failed in checking the main motor echo	1. Initializ2. Check Main Motor Encoder Slit3. Initialize after Power On/Off4. Check Encoder Sensor CS8 BRKT5. Check CS8 Sensor Cable6. Change Main Motor Encoder Slit Sensor CS8
4003100	Failed in checking the reject gate solenoid echo
4003200	Failed in checking the present gate solenoid echo
4003300	Check sum error (No information is set)	1. Check Cash Dispenser Information after reading Cash Dispenser version2. Initialize3. Initialize after executing Cash Dispenser Information Set(ÔPÕ) Command4. Change Cash Dispenser B/D
4003400	Error of two sheets detecting sensor(CS5_1)for initializing	1. Check CS5_1 Sensor Cable2. Check second Dip Switch in Cash Dispenser B/D3. Change CS5_1 Sensor
4003600	Error of CS 2, CS13 sensor during initialization
4003700	Error of 2 sheets detecting sensor(CS5_1/CS5_2) for dispensing	1. Check Cash Dispenser Board Segment2. Initialize3. Read data of ÔRead Double Sensor Command
4003800	Error in checking SRAM
4003900	Gate operation sensor (CS3) error before initial recovery	1. Initialize after removing notes or dust over Gate2. Check CS3 Sensor BKRT3. Check CS3 Sensor Cable4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Replace Reject Solenoid 1
4004000	Cassette is removed during dispensing	1. Check the cassette catcher2. Set the cassette properly
4004100	Error if re-driving is over 5 times during separated rejection	1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide5. Check dust existing in Main Motor Encoder Slit6. Check index value of notes each cassette
4004200	In case the number of notes detected outlet sensor(CS13) is less than the number of required notes	1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor
4004300	Error if total reject is more than 20 sheets	1. Check notes in Reject Box2. Rearrange notes in Cassette3. Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. Check dust in existence CS5 Sensor Guide5. Check notes index value
4004400	Error if continuous 5 times are rejected
4004500	In case the number of notes detected outlet sensor(CS13) is more than required notes	1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor
4004600	Program error(Separated rejection)	1. Initialize after Reset Power2. Upgrade Cash Dispenser Firmware or Re-download3. Exchange Cash Dispenser B/D
4004700	1 cassette misfeed error (Separated rejection)	1. Check notes in 1 Cassette2. Check Sensor(CS6) Poll3. Check jam in 1 cassette and reload4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error
4004800	Error if the number of dispensed notes is not matched to the requested	1. Check CS13 sensor (note jam and dust)2. Replace CS13 sensor
4004900	Error to dispense 0 sheets to be required(Separated rejection)	1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version
4005100	Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit.	1. Check the Cash Dispenser received command2. Check the abnormal communication cable.3. Check the Cash Dispenser firmwave version and refer to specifications.
4005200	The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B)	1. Remove the remaining notes at a sensor in front of the CST2. Realign notes in the cassette3. Check abnormal clutch.4. Check abrasion of the cassette box pick unit.
4005300	The error of double detection bills during dispense operation
4005400	Cash Dispenser EP Program Error during dispense operation (failed table search)	1. Initialize after resetting the power2. Upgrade the Cash Dispenser firmware or download software again3. Replace the Cash Dispenser B/D
4005500	Timeout due to noteÕs length error passed through the CS13 during dispense operation	1. Remove a jammed note between the tray and Cash Dispenser2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor
4005600	Abnormal operation of the gate solenoid during dispense operation.	1. Remove a jammed note on the gate2. Remove notes in the reject box and remount the reject box3. Check if the CS3 sensor bracket is bended.4. Check if the CS3 sensor cable is disconnected (CN10 #9~10)5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.6. Replace the reject solenoid 1
4005700	Cash dispenser configuration error	1. Replace cash dispenser PCB2. Reconfigure cash dispenser setup data
4005800	Retract box position error during comman reserved operation	1. Mount the retract box or open the box cover2. Check if CS62 sensor poll is abnormal3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2).
4005900	Initial jam time error	1. Remove jammed notes2. Clean the sensors (CS1~CS15) in cash dispenser
4006000	Something is detected in C331A, CS31B sensor before dispense operation
4006100	Something is detected in C331A, CS31B sensor before dispense operation
4006200	Bills is staying in CS1A, CS1B sensor after dispense operation
4006300	Bills is staying in CS31A, CS31B sensor after dispense operation
4007000	Something is detected on CS41A, CS41B sensor before dispense operation
4007200	Something is detected on CS41A, CS41B sensor before dispense operation
4007300	Bills is staying in CS41A, CS41B sensor after dispense operation
4008000	Something is detected on CS15AB sensor before dispensing operation
4008100	Something is detected in C15AB sensor during dispensing operation
4008200	Bill is remained in CS15AB sensor after dispensing operation
7000100	ItÕs impossible to read the version after transferring to the CduSetup menu.
7000200	ItÕs impossible to read the version after CDU Setup.
7000300	UserÕs setting values are different from the actual written setting value.
7710891	Host line fail	Inconsistent with the message of Host
8216091	Cash jammed on Cash Dispenser	1. Remove jammed notes on Cash Dispenser return path2. Remove dust in CS1~CS4 sensor
8217091	Card in card reader	1. Remove card
8218091	PBM EXIST
9701010	Failed to connect communication between SP of PIN and EP of one	1. Check if communication cable or COM port is not connected
9701012	Failed to deliver to data of EPPÕs SP	1. Check if communication cable or COM port is not connected
9701016	Received data time out of EPP	1. Check if communication cable or COM port is not connected
9701017	Delivered data time out of EPP	Check if communication cable or COM port is not connected
9701031	Failed to read Register of EPP	1. Reboot ATM
9701040	Failed to produce Thread of EPP	1. Reboot ATM
9701060	Failed to create buffer	1. Reboot ATM
9701068	MapView of File Fail in Create	1. Initialize Pin SP. 2. Call your attendant
9701070	Create Mutex Fail for SIU(Sensor)	1. Initialize Pin SP. 2. Call your attendant
9701102	COM handle is null for EPP	1. Initialize Pin SP. 2. Call your attendant
9701111	BCC error of EPP	1. Check BCC logic of EPP
9701150	Pinpad (EPP) is down when it receives an ‘InitializingÕ command	_ Reboot ATM _ Replace pinpad
9701151	EPP is down when it receives an ‘Get Status’ command	1. Reboot ATM 2. Replace pinpad
9701152	EPP is down when it receives an ‘Clear Func Key’ command	1. Reboot ATM 2. Replace pinpad
9704020	Failed to create file
9704021	Failed to read file
9704022	Failed to write file
9704023	Failed to close file
9704024	Failed to delete file
9704025	Failed to copy file
9704030	Failed to create Registry
9704031	Failed to read Registry
9704032	Failed to write Registry
9704034	Failed to delete file

** Reference https://hyosungamericas.com/

Error Description Trouble shooting 40000 Received a command that the CDU does not have from the upper unit. 1. Check the CDU received command
2. Check the CDU firmware version and refer to specifications. 40011 CS2 dark detection during initializing or dispense reserved operation (Reject box mounting/dismounting). 1. Initialize after mounting the reject box.
2. Check if the CS2 sensor cable is disconnected
3. Exchange a sensor after abnormal operating CS2 Sensor 40014 CS4A Dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS4A sensor
2. Check if the CS4A sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS4A Sensor 40015 CS2 & CS4A dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS4A sensor
2. Check if the CS2 & CS4A sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS2 & CS4A Sensor 40018 CS4A Dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS4B sensor
2. Check if the CS4B sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS4B sensor 40019 CS2 & CS4B dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS4B sensor
2. Check if the CS2 & CS4B sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS2 & CS4A Sensor 40021 CS11A dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11A sensor
2. Check if the CS11A sensor cable is disconnected .
3. Exchange a sensor after abnormal operating the CS11A sensor 40022 CS11B dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11B sensor
2. Check if the CS11B sensor cable is disconnected .
3. Exchange a sensor after abnormal operating the CS11B sensor 40023 CS11A & CS11B dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11A & CS11B sensor
2. Check if the CS11A & CS11B sensor cable is disconnected .
3. Exchange a sensor after abnormal operating the CS11A &CS11B
sensor 40028 CS13 Dark detection during initializing or Dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS13 sensor
2. Check if the CS13 sensor cable is disconnected (CDU Board CN10 #1~4).
3. Exchange sensor if error occurs after checking CS13 sensor operation 40029 CS11A & CS13 dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11A & CS13 sensor
2. Check if the CS11A & CS13 sensor cable is disconnected (CDU Board CN10 #1~4).
3. Exchange sensor if error occurs
after checking CS13 sensor operation 40030 Main motor speed error. 1. Initialize
2. Check Main Motor Encoder Slit
3. Initialize after Power On/Off
4. Check Encoder Sensor CS8 BRKT
5. Check CS8 Sensor Cable
6. Change Main Motor Encoder Slit Sensor CS8 40031 Error of Reject Gate Solenoid module 1. Check if the Reject Gate Solenoid cable is disconnected 40032 Error of Gate Solenoid module 1. Check if the Gate Solenoid cable is disconnected 40034 Error of double detecting module including sensor (CS5_1
/CS5_2) during dispensing bills 1. Check CDU Board Segment.
2. Initialize
3. Read data of ‘Read Double Sensor’ Command 40036 CS2 & CS13 dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS13 sensor
2. Check if the CS2& CS13 sensor cable is disconnected
3. Exchange sensor if error occurs after checking CS2 & CS13 sensor operation 40039 Gate operation sensor (CS3) error before initial recovery 1. Initialize after removing notes or dust over Gate
2. Check CS3 Sensor BKRT
3. Check CS3 Sensor Cable
4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor
5. Exchange Reject Solenoid 1 40040 1st ~ 4th cassette not available during dispense reserved operation 1. Check the cassette mounting(1st
~ 4th)
2. Sensor(CS7,CS17,CS33,CS43) Operation Check 40041 Error if re-driving is over 5 times 1. Check notes in Reject box
2. Rearrange notes in Cassette
3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB
4. Check dust existing in Main Motor Encoder Slit
5. Check Index value of notes each cassette 40042 CS13 < Required Notes 1. Check notes in Reject Box
2. Remove notes jammed in CDU
3. Remove dust in CS13 Sensor
4. Exchange sensor after abnormal operating CS13 Sensor 40043 Error if total reject is more than 40 Note 1. Check notes in Reject box
2. Rearrange notes in Cassette
3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB
4. Check dust existing in Main Motor Encoder Slit
5. Check Index value of notes each cassette 40045 CS13 > Required Notes 1. Check notes dispensed and rejected
2. Remove dust in CS13 Sensor
3. Exchange sensor after abnormal operating CS13 Sensor 40046 Program Error 1. Initialize after Reset Power
2. Upgrade CDU Firmware or Re- download
3. Exchange CDU B/D 40047 1st cassette miss feed during dispense operation 1. Check notes in 1st Cassette
2. Check JAM in 1st Cassette and reload 40049 Dispenseing 0 notes required is error 1. Check received command
2. Check communication cable
3. Check CDU Firmware Version 40051 Received a request for over 150 notes dispensing on the CDU from the upper unit. 1. Check received command
2. Check communication cable
3. Check CDU Firmware Version 40052 The remaining notes at the sensor in front of the 1th CST before dispense operation(CS1AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40055 Time out due to note’s length error passed throught the CS13 during dispense operation 1. Remove a jammed note at the position of the CS13
Sensor
2. Remove a dust on the CS13 sensor 40056 abnormal operation of the Reject gate solenoid during dispense operation 1. Remove a Jammed note on the gate
2. Exchange a sensor after abnormal operating CS3 Gate detecting sensor
3. Replace the reject solenoid 1 40060 The remaining notes at the sensor in front of the 3rd CST before dispense operation(CS31AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40061 CS31AB dark detection during dispense reserved operation. 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40062 The remaining notes at the sensor in front of the 1st CST after dispense operation(CS1AB) 1. Remove the remaining notes at a sensor in front of the 1st Cassette
2. Sensor(CS1AB) Operation Check 40063 The remaining notes at the sensor in front of the 3rd CST after dispense
operation(CS31AB) 1. Remove the remaining notes at a sensor in front of the 3rd Cassette
2. Sensor(CS31AB) Operation Check 40070 The remaining notes at the sensor in front of the 4th CST before dispense operation(CS41AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40071 Received a request for over 200 notes dispensing on the CDU from the upper unit. 1. Check received command
2. Check communication cable
3. Check CDU Firmware Version 40072 CS41AB dark detection during dispense reserved operation. 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40073 The remaining notes at the sensor in front of the 4th CST after dispense operation(CS41AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40080 The remaining notes at the sensor in front of the 2nd CST before dispense operation(CS15AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40081 CS15AB dark detection during dispense reserved operation. 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40082 The remaining notes at the sensor in front of the 2nd CST after dispense operation(CS21AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 97197 Count mismatch between request count and dispensed count. 1. Check CS13 sensor
2. Reconnect and remove dust in CS13 sensor
3. Upgrade the Cash Dispenser firmware or download software again
4. Replace the Cash Dispenser B/D 97201 Hardware error occurred before executing command 1. Reset the PTR SP 97400 Fail to open port 1. Do RESET at Operator Function.
2. Reboot ATM 97411 CS2 Dark detection 1. Check the remained notes for sensor
– CS2
2. Check for sensor pollution
– CS2
3. Clean sensor and replace if necessary. 97414 CS4A Dark detection 1. Check the remained notes for sensor
– CS4A
2. Check for sensor pollution
– CS4A
3. Clean sensor and replace if necessary. 97418 CS4B Dark detection 1. Check the remained notes for sensor
– CS4B
2. Check for sensor pollution
– CS4B
3. Clean sensor and replace if necessary. 97421 CS1A,B Dark detection 1. Check the remained notes for sensor
– CS1A,B
2. Check for sensor pollution
– CS1A,B
3. Clean sensor and replace if necessary. 97428 CS13 Dark detection 1. Check the remained notes for sensor
– CS13
2. Check for sensor pollution
– CS13
3. Clean sensor and replace if necessary. 97447 Cassette 1 misfeed (Cassette status is OK) 1. Check the notes in cassette #1 97449 Error to dispense 0 sheets to be required 1. Check received command
2. Check communication cable
3. Check Cash unit Information 1030100 DEV_PIN (Key data error from
host) Contact to host 1106910 LOST SLIP”, DEV_SPR 2000400 Vault door open Close the vault door. Check door
switch. 2001000 Receipt paper jam Remove any jammed paper from the printer. 2001200 Receipt printer feed plate open Close the feed plate. 2001300 Out of receipt (Receipt paper empty) Replenish the receipt paper. 2001400 Receipt printer head overheated before printing Check the printer head and change if necessary. 2010100 Receipt printer lever opened Close the lever of print head completely 2010200 Receipt printer head overheated Wait the time until the temperature of
head adequately slow down and try to initialize 2010300 Receipt paper jam Remove jammed paper between printer head and rollers 2010400 Receipt paper empty 1. Replenish receipt paper
2. Check the status of sensor and its connector 2010500 Receipt paper setting error 1. Check the status of setting paper
2. Check the status of sensor and its connector 2010600 Command is received while doing self-test After terminating self-test and initialize receipt printer 2010700 No receipt paper 1. Replenish receipt paper in paper charger
2. Check the status of Near End sensor and its connector 2010800 Receipt paper cutting error 1. Check the Cutter module
2. Check if printer head lever is properly close 2010900 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor
2. Check if Dip switch # 6 is correctly set
(Dip switch # 6 is set by On in case of not using Black mark) 2080100 Receipt printer lever opened Close the lever of print head completely 2080200 Receipt printer head overheated Wait the time until the temperature of
head adequately slow down and try to initialize 2080300 Receipt paper jam Remove jammed paper between printer head and rollers 2080400 Receipt paper empty 1. Replenish receipt paper
2. Check the status of sensor and its connector 2080500 Receipt paper setting error 1. Check the status of setting paper
2. Check the status of sensor and its connector 2080600 Command is received while doing self-test After terminating self-test and initialize receipt printer 2080700 No receipt paper 1. Replenish receipt paper in paper charger
2. Check the status of Near End sensor
and its connector 2080800 Receipt paper cutting error 1. Check the Cutter module
2. Check if printer head lever is properly close 2080900 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor
2. Check if Dip switch # 6 is correctly set
(Dip switch # 6 is set by On in case of not using Black mark) 3000000 Failed to set USB control register – 3000100 Undefined control command – 3000200 Undefined bulk command – 3001000 Abnormal end sensor – 3100100 Send to undefined command. Restart the Service Provider 3100100 Failed to download firmware (EP bin file broken) – 3100200 Command execution is impossible. Restart the Service Provider 3100200 Failed to download firmware (connection lost) – 3100400 Command data error. Restart the Service Provider 3101000 Latch sensor is abnormal Please confirm inside of card reader 3102000 Card has not been read yet or others errors Restart the Service Provider 3102100 No Start sentinel Please confirm which is problem card or card reader 3102200 VRC Error Please confirm which is problem card or card reader 3102300 No End sentinel. Too many data Please confirm which is problem card or card reader 3102400 LRC Error Please confirm which is problem card or card reader 3102500 No mag.stripe or No encoded card Please confirm which is problem card or card reader 3102700 SS-ES-LRC card Please confirm which is problem card or card reader 3103000 Detection of Power failure. Issue the Reset command. 3106000 Abnormal condition was found on the power-line (Vcc) of
ICC(or SAM). Check to card reader is running well with IC Chip card. 3106100 The receiving error of ATR. Check to card reader is running well with IC Chip card. 3106200 The card(SAM) does not accept this protocol. Check to card reader is running well with IC Chip card. 3106300 IC card(SAM) communication error(No answer). Check to card reader is running well with IC Chip card. 3106400 IC card(SAM) communication error(Other) Check to card reader is running well with IC Chip card. 3106500 IC card(SAM) is not activated Check to card reader is running well with IC Chip card. 3106600 IC card(SAM) returned ATR which is not supported ISO/IEC7816-3 Check to card reader is running well with IC Chip card. 3106900 IC card(SAM) returned ATR which does not match EMV 2000 V4.0. Check to card reader is running well with IC Chip card. 3107000 F-FROM write error Issue the Reset command. 3107100 CRC error of User program code area of ESU Check the card reader and ESU board. 3107200 EEPROM operation error Restart the EPP device. 3107600 Transmission error between ESU and ICRW Check the card reader and ESU board. 3109500 ESU is broken-down or disconnected Check the card reader and ESU board. 3109600 Metallic fraud object is detected. Check the card reader and ESU board. 3109900 Internal error is occurred and Fail to get error code from DLL Restart the Service Provider 9311200 Fail to connect device or initialize device Check the device cable and connection. 9312300 Fail to close device. Check the device cable and connection. 9313200 Fail to send command to device Check the device cable and
connection. 9313300 Abnormal communication after device open success Check the device cable and connection. 9341100 Fail to create sensor polling thread. Restart the Service Provider 9341300 Sensor polling thread is terminated. Restart the Service Provider 9701010 Failed to connect communication between SP of
PIN and EP of one Check if communication cable or COM port is not connected 9701012 Failed to deliver to data of
EPP’s SP Check if communication cable or
COM port is not connected 9701016 Received data time out of EPP Check if communication cable or
COM port is not connected 9701017 Delivered data time out of EPP Check if communication cable or
COM port is not connected 9701031 Failed to read Register of EPP Reboot ATM 9701040 Failed to produce Thread of
EPP Reboot ATM 9701060 Failed to create buffer Reboot ATM 9701111 BCC error of EPP Check BCC logic of EPP 9701151 EPP is down when it receives
an ‘Get Status’ command 1. Reboot ATM
2. Replace pinpad 9701152 EPP is down when it receives
an ‘Clear Func Key’ command 1. Reboot ATM
2. Replace pinpad 9720000 Receipt printer communication error
during SP opening Check if communication cable or COM port is not connected 9720200 communication error between SP and firmware. Reboot ATM 9722010 Receipt Printer communication failure
during COM port open 1. Do RESET at Operator Function
2. Reboot ATM 9722020 File Open Error 1. Reboot ATM
2. Call your attendant 9722022 Failed to write file (Receipt Printer) 1. Reboot ATM
2. Call your attendant 9722060 Memory Allocate Error
(PrintForm Allocate IndexBuffer Fail) 1. Reboot ATM
2. Call your attendant 9722068 Invalid Media Name 1. Reboot ATM
2. Call your attendant 9722211 invalid data size Reboot ATM 9723010 Fail to connect device or initialize device Check the device cable and connection. 9723010 Failed to open USB port Check the device cable and connection. 9723011 Failed to read card track data Check the device cable and connection. 9723012 Fail to send command to device Check the device cable and connection. 9723012 Failed to read firmware version Check the device cable and connection. 9723013 Fail to close device. Check the device cable and connection. 9723013 Failed to download firmware to device Check the device cable and connection. 9723014 USB port is detached Check the device cable and connection. 9723019 Abnormal communication after device open success Check the device cable and connection. 9723020 Firmware status is incorrect and firmware file does not exist Restart the Service Provider 9723040 Fail to create sensor polling thread. Restart the Service Provider 9723040 Failed to create sensor polling thread Restart the Service Provider 9723041 Failed to create firmware
downloading (read firmware version) polling thread Restart the Service Provider 9723042 Cannot make device status thread. Restart the Service Provider 9723048 Sensor polling thread is terminated. Restart the Service Provider 9723058 Exception is occurred Restart the Service Provider 9740020 Failed to create file 1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive 9740020 Failed to create file 1. Reboot ATM
2. Call your attendant 9740025 Failed to copy file 1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive 9740025 Failed to copy file 1. Reboot ATM
2. Call your attendant 9740101 Cashunit type setting is invalid. (except Reject/Retract Cashunit) 1. Check the input parameter. 9740102 Cashunit note index setting is invalid.
(except Reject/Retract Cashunit) 1. Check the input parameter. 9740316 No Items During Retract process 9740323 Items Taken During Retract or Reset process 9745500 System power off while
dispensing 9799901 DOOR CHECK 1. Reboot ATM
2. Call your attendant 9799902 LIGHT ERROR 1. Reboot ATM
2. Call your attendant 9799903 SPL ERROR 1. Reboot ATM
2. Call your attendant 9799904 PIN ERROR 1. Reboot ATM
2. Call your attendant 9799905 SENSOR CHECK 1. Reboot ATM
2. Call your attendant 9799907 UPS ERROR 1. Reboot ATM
2. Call your attendant 9799908 SCREEN ERROR 1. Reboot ATM
2. Call your attendant 2010A00 The size of image print data is abnormal Check the AP version and initialize 2010B00 Margin value is invalid during configuration. 2010C00 Paper jammed at the exit of the
slot 2010D00 Paper jammed in the path (Receipt Printer) 2010F00 The firmware crashed (Receipt Printer) 2080A00 The size of image print data is abnormal Check the AP version and initialize 2080B00 Margin setting error 1. Check whether the default registry setting is
changed
2. Reset the PTR SP 2080C00 Paper jammed at the exit of the slot 1. Remove the jammed paper 2080D00 Paper jammed in the path 1. Remove the jammed paper 2080E00 The size of image print data is abnormal while printing image. 2080F00 The firmware crashed 1. Check whether the dip switch #1 is set to “ON”
position
2. Update the firmware 2080I00 Use to same sequence number. Sequence number must be different to previous sequence number. Need to check SP process. 2080K00 It means Image print is not finished.
When SPR print image data with receive,
If no more data received then SPR can not print all image data. Cause is as follows.
1. Cable is low quality.
2. USB disconnect.
3. SP is not work continuously.
Need to analyze tracelog for more information. 2DN0000 Failed to connect communication between Receipt printer and SP 1.Check if communication cable or com port is not connected 4001C CS4A/B dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS4A/B sensor
2. Check if the CS4A/B sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS2 & CS4A/B
Sensor 4001D CS2 & CS4A/B dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS4A/B sensor
2. Check if the CS2 & CS4A/B sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS2 & CS4A/B
Sensor 4002A CS11B & CS13 dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11B & CS13 sensor
2. Check if the CS11B & CS13 sensor cable is disconnected (CDU Board CN10 #1~4).
3. Exchange sensor if error occurs after checking CS13 sensor operation 4002B CS11A, CS11B & CS13 dark
detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11A/B & CS13 sensor
2. Check if the CS11A/B & CS13 sensor cable is disconnected (CDU Board CN10 #1~4).
3. Exchange sensor if error occurs
after checking CS13 sensor operation 4003A When more than 5 sheets of cash dispensing is required during a test. 1. Check command that CDU is received
2. Check CDU EP ROM Version or specification 4003B CS15A dark detected 1. Remove notes or dust in existence CS15A Sensor
2. Check CS15A Sensor Cable
3. Exchange Sensor after abnormal operating CS15A Sensor 4004A Time out(Note Jam) 1. Remove Jammed notes on CDU retrun path
2. Remove dust in CS1AB, CS4AB, CS13 Sensor
3. install after rearranging notes in cassette 4004B Continuous 10 times error if note is (long & Short & Skew) 1. Check state of notes in reject box
2. Rearrange notes in cassette
3. Check index of notes
4. Check foreign objects in the main motor encoder slit
5. Replace the CS8 encoder slit sensor 4004D 1st cassette not available during dispense reserved operation 1. Check the 1st cassette mounting
2. Sensor(CS7) Operation Check 4004E 2nd cassette not available during dispense reserved operation 1. Check the 2nd cassette mounting
2. Sensor(CS17) Operation Check 4005B 2nd cassette miss feed during dispense operation 1. Check notes in 2nd Cassette
2. Check JAM in 2nd Cassette and reload 4005D Continuously detected 3 notes for six times or more during dispense operation 1. Check notes status in the reject box
2. Realign note in the cassette
3. Check foreign objects at the position of the CS5
Sensor Guide
4. Check if the CS5 Cable is disconnected 4006A Time out(Note Jam) 1. Remove Jammed notes on CDU retrun path
2. Remove dust in CS15AB, CS4AB, CS13 Sensor
3. install after rearranging notes in cassette 4006B CS31AB dark detection during initialize reserved operation. 1. Remove the remaining notes at a sensor in front of the 3rd Cassette
2. Sensor(CS31AB) Operation Check 4007A Time out(Note Jam) 1. Remove Jammed notes on CDU retrun path
2. Remove dust in CS41AB, CS4AB, CS13 Sensor
3. install after rearranging notes in cassette 4007B CS41AB dark detection during initialize reserved operation. 1. Remove the remaining notes at a sensor in front of the 4th Cassette
2. Sensor(CS41AB) Operation Check 4007C 4th cassette miss feed during dispense operation 1. Check notes in 4th Cassette
2. Check JAM in 4nd Cassette and reload 4007D 4th cassette not available during dispense reserved operation 1. Check the 4th cassette mounting
2. Sensor(CS43) Operation Check 4008F Hole discovered during dispense reserved operation 1. Remove Jammed notes on CDU retrun path
2. Rearrange notes in Cassette 4009A Time out(Note Jam) 1. Remove Jammed notes on CDU retrun path
2. Remove dust in CS31AB, CS4AB, CS13 Sensor
3. install after rearranging notes in cassette 4009D 3rd cassette not available during dispense reserved operation 1. Check the 3rd cassette mounting
2. Sensor(CS33) Operation Check 4009F 3rd cassette miss feed during dispense operation 1. Check notes in 3rd Cassette
2. Check JAM in 3rd Cassette and reload 400BA CDU unit configuration value Error 1. Chekc CDU Type(Model)
2. Select proper type 400BC The communication data length does not match 1. Check received command
2. Check communication cable
3. Check CDU Firmware Version 400BD Communication protocol error. Update SP to newer version. 400BE CS4A/B dark JAM detection during dispense operation. 1. Remove the remaining notes and foreign objects at the position of the CS4A/B sensor.
2. Check the CS4A/B sensor cable.
3. Exchange a sensor after abnormal operating the CS2 & CS4A/B Sensor. 400BF Received a command that the CDU TYPE does not have from the upper unit 1. Check the Cdu Received Command
2. Check the CDU firmware vesion and refer to specification 400C7 CS12 Sensor of external shutter is detected as dark, after Initialization or before dispensing operation. 1. Check and remove the remaining notes or debris in External_shutter.
2. Clean the surface of CS12 and
check whether sensor cable is disconnected. 400C8 CS14 Sensor of external shutter is detected as dark, after Initialization or before dispensing operation. 1. Check and remove the remaining notes or debris in External_shutter.
2. Clean the surface of CS14 and check whether sensor cable is disconnected. 400C9 CS12 and CS14 Sensors of external shutter are detected as dark, after Initialization or before dispensing operation. 1. Check and remove the remaining notes or debris in External_shutter.
2. Clean the surface of sensors(CS12 & CS14) and check whether sensor cables are
disconnected. 400CC (CS1AB, CS15AB, CS31AB,
CS41AB) dark detection during dispense reserved operation. 1. Remove the remaining notes at a sensor in front of the Cassette(1st ~ 4th Cassette)
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 400D0 1. Patrol note fails to pass through the external shutter(CS13~CS12)
2. If the sensors have no trouble detecting, It is most likely to have been caused by customerss hands or others. 1. Check and remove the remaining notes or debris in External_shutter.
2. Clean the surface of CS12 and check whether sensor cable is disconnected. 400D1 1. Patrol note fails to pass through the external shutter(CS12~CS14)
2. If the sensors have no trouble detecting, It is most likely to have been caused by customerss hands or others. 1. Check and remove the remaining notes or debris in External_shutter.
2. Clean the surface of CS14 and check whether sensor cable is disconnected. 400FF In case of remaining cash in transport 1. Check the remained notes in Transport.
2. Check a dust in Transport.
3. Check the sensor Cable. 4DN00 Abnormal communication (device is offline, communication cable is disconnected) 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM 4DN01 Abnormal response from firmware 1. Do Reset at operator function.
2. Reboot ATM 4DN81 Fail to shutter open port 1. Do RESET at Operator Function.
2. Reboot ATM 93A5600 Exception is occurred Restart the Service Provider 93A9100 MCU device is out of order (Invalid serial number) Check serial number of MCU 93A9500 Fail to connect ESU or setting fail. Restart the Service Provider 971A0 Invalid denomination 1. Reconfigure denomination at supervisor mode 971A1 Invalid currency 1. Reconfigure currency at supervisor mode 971A2 Dispenser state is not dispensable. 1. Check the Reject/Retract Bin Full or missing.
2. Check the replenished amount and replenish. 971A3 In case the number of bills dispensed
exceeds the maximum dispensing bill 1. Check cash dispenser driver (CDM SP) version
2. Reconfigure the maximum dispensable count 971A5 Invalid mix number 1. Reconfigure cash dispenser at supervisor mode 971A6 CashDispenser configuration error!
SP AutoRecover Fail 3 Times. 1. Reconfigure denomination at supervisor mode 971A7 CashDispenser configuration error 1. Reconfigure denomination at supervisor mode 971B0 No bills in stacker when Present executed. 1. Check a dust in stacker
2. Check the sensor cable. 971DX Partial dispense from cassette #X 1. Check the replenished amount and replenish
2. Check the notes in cassette #X 97221A2 Invalid Unit 1. Reboot ATM
2. Call your attendant 97221C1 Form is not Found 1. Reboot ATM
2. Call your attendant 97221C4 Form Name is NULL 1. Reboot ATM
2. Call your attendant 97221C5 Invalid Form 1. Reboot ATM
2. Call your attendant 97221C6 PrintForm() offset is Invalid 1. Reboot ATM
2. Call your attendant 97221C7 Invalid Form (Too many
Fields) 1. Reboot ATM
2. Call your attendant 97221D1 Media is not Found 1. Reboot ATM
2. Call your attendant 97221D3 Media Overflow when form size is larger
than media size 1. Reboot ATM
2. Call your attendant 97221D4 Media Name is NULL 1. Reboot ATM
2. Call your attendant 97221D5 Invalid Media (Attribute for Media definition
is not proper) 1. Reboot ATM
2. Call your attendant 97221D6 Invalid Media (Area size is
larger than media size) 1. Reboot ATM
2. Call your attendant 97221D7 Invalid Media (Size of Media Name is exceeded
to 2048 bytes totally) 1. Reboot ATM
2. Call your attendant 97221E1 Field is not Found 1. Reboot ATM
2. Call your attendant 97221E2 Field Error (This Field must
have initial value) 1. Reboot ATM
2. Call your attendant 97221E3 Non-Indexed value for Indexed
Field 1. Reboot ATM
2. Call your attendant 97221E4 Invalid Field 1. Reboot ATM
2. Call your attendant 97221E5 Invalid Field (This Field’s width
is 0) 1. Reboot ATM
2. Call your attendant 9722DN0 Receipt Printer communication failure
during sending command to Receipt Printer 1. Do RESET at Operator Function
2. Reboot ATM 9743B CS15A,B Dark detection 1. Check the remained notes for sensor
– CS15A,B
2. Check for sensor pollution
– CS15A,B
3. Clean sensor and replace if necessary. 9745B Cassette 2 misfeed (Cassette status is OK) 1. Check the notes in cassette #2 9746B CS31A,B Dark detection 1. Check the remained notes for sensor
– CS31A,B
2. Check for sensor pollution
– CS31A,B
3. Clean sensor and replace if necessary. 9747B CS41A,B Dark detection 1. Check the remained notes for sensor
– CS41A,B
2. Check for sensor pollution
– CS41A,B
3. Clean sensor and replace if necessary. 9747C Cassette 4 misfeed(Cassette status is OK) 1. Check the notes in cassette #4 9749F Cassette 3 misfeed(Cassette status is OK) 1. Check the notes in cassette #3 974AA Failed to download firmware. Check the firmware file 974FE Transport is not empty Check remained notes for transport that are not detected by sensor 974FF The remained note is detected when
the notes start to be dispensed 1. Check the remained notes in Stacker
2. Check a dust in stacker.
3. Check the sensor Cable. 97912XX DEV_SPR Time Over Error 1. Reboot ATM
2. Call your attendant 97915XX DEV_BRM Time over Error
Code 1. Reboot ATM
2. Call your attendant 97916XX DEV_PBM Time over Error
Code 1. Reboot ATM
2. Call your attendant 97918XX DEV_PIN Time over Error
Code 1. Reboot ATM
2. Call your attendant 9791AXX DEV_FNG Time over Error
Code 1. Reboot ATM
2. Call your attendant 9791BXX DEV_VFD Time over Error
Code 1. Reboot ATM
2. Call your attendant 97922XX DEV_SPR FATALERROR (WARNING) 1. Reboot ATM
2. Call your attendant 97925XX DEV_BRM FATALERROR
(WARNING) 1. Reboot ATM
2. Call your attendant 97926XX DEV_PBM FATALERROR
(WARNING) 1. Reboot ATM
2. Call your attendant 97928XX DEV_PIN FATALERROR
(WARNING) 1. Reboot ATM
2. Call your attendant 9792AXX DEV_FNG FATALERROR
(WARNING) 1. Reboot ATM
2. Call your attendant 9792BXX DEV_VFD FATALERROR
(WARNING) 1. Reboot ATM
2. Call your attendant 991@@91 ON TRANSACTION POWER
OFF 1. Check power supply
2. Check backup battery A010100 Open lever detected before executing command Close the feed lever. A010200 Printer thermal head overheated while executing command Check the thermal printer head and change if necessary. A010300 Paper jam detected before executing command Remove any jammed paper from the printer. A010400 Paper setting error detected before executing command Remove and re-install the receipt paper. A010500 Paper check error detected before executing command Remove and re-install the receipt paper. A010800 Paper cutter software check error detected before executing
command Check for and remove any jammed paper. A080100 Open lever detected while executing command Remove any jammed paper. A080200 Receipt printer head overheated while printing Check the thermal printer head and change if necessary. A080300 Paper jam detected while executing command Remove and re-install the receipt paper. A080400 Paper setting error detected before executing command Remove and re-install the receipt paper. A080500 Paper check error in doing command Remove any jammed paper. A080800 Paper cutter software check error detected while executing command Check for and remove any jammed paper. ADN0100 No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN0F00 No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN1100 No response detected after 3 retries Check cable and connection between the CE and printer. ADN1200 No response detected between ENQ-ACK after 5 retries of ENQ Check the cable and connection between the CE and printer. ADN1300 No response detected after 5 retries because of timeout between STX-BCC interval Check cable and connection between the CE and printer. D000100 Error while modem initializing Check the modem connection and
the modem test. D000200 Reversal transaction failure Check for any CDU error codes and the number of notes
dispensed to customer. D000300 PIN ERROR Transaction was denied by host D000400 INVALID PIN Reboot ATM D000500 BANK UNAVAILABLE Transaction was denied by host D000600 CARD NOT SUPPORTED Transaction was denied by host D000700 INSUFFICIENT FUNDS Transaction was denied by host D000800 INELIGIBLE TRANSACTION Transaction was denied by host D000900 INELIGIBLE ACCOUNT Transaction was denied by host D001000 DAILY LIMIT EXCEEDED Transaction was denied by host D001100 UNABLE TO PROCESS Transaction was denied by host D001200 Invalid transaction Check the transaction from the
host and try again. D001300 Invalid amount Check the transaction from the
host and try again. D001400 Invalid card number Check the transaction from the
host and try again. D001500 UNABLE TO PROCESS Transaction was denied by host D001600 WITHDRAWAL LIMIT
ALREADY REACHED Transaction was denied by host D001700 INVALID AMOUNT Transaction was denied by host D001800 EXTERNAL DECLINE Transaction was denied by host D001900 SYSTEM ERROR Transaction was denied by host D002000 Surcharge screen should have been displayed Check the transaction from the
host and try again. Check BIN List D002100 ROUTING LOOKUP
PROBLEM Transaction was denied by host D002200 UNABLE TO PROCESS Transaction was denied by host D002300 TRANSACTION NOT
SUPPORTED Transaction was denied by host D002400 Exceeds Issuer Withdrawal
Limit Check the transaction from the
host and try again. D003900 No Credit Account Check the transaction from the
host and try again. D005100 Insufficient Funds Check the transaction from the host and try again. Try Balance
Inquiry D005200 No Checking Account Check the transaction from the
host and try again. D005300 No Savings Account Check the transaction from the
host and try again. D005400 Expire Card Check the transaction from the
host and try again. D005500 Incorrect Pin Check the transaction from the
host and try again. D005700 Transaction not Permitted –
Card Check the transaction from the
host and try again. D005800 Transaction not Permitted –
Terminal Check the transaction from the
host and try again. D006100 Exceeds Withdrawal Limit Check the transaction from the
host and try again. D007500 PIN Tries Exceeded Check the transaction from the
host and try again. D007800 No Account Check the transaction from the
host and try again. D008000 Invalid Date Check the transaction from the
host and try again. D008300 Can not Verify PIN Check the transaction from the host and try again. Try different
cards. D008600 Can not Verify PIN Check the transaction from the
host and try again. Try different cards. D009100 Bank Unavailable Check the transaction from the
host and try again. D009200 System Unavailable Check the transaction from the
host and try again. D009300 Transaction Serial Number
mismatch Check the terminal setting from
the host. D009400 Record format mismatch. Check the terminal setting from
the host. D009500 Routing ID mismatch. Check the terminal setting from
the host. D009600 Terminal ID mismatch. Check the terminal setting from
the host. D009700 Response Type mismatch
(Reversal) Check the terminal setting from
the host. D009800 Response Type mismatch
(Day Close) Check the terminal setting from
the host. D009900 Response Type mismatch
(Config.) Check the terminal setting from
the host. D009A00 Response Type mismatch
(Withdrawal/Balance/Transfer) Check the terminal setting from
the host. D009B00 STX error Check the terminal setting from
the host. D009C00 ETX error Check the terminal setting from
the host. D009D00 FS out (after response code) Check the terminal setting from
the host. D009E00 FS out (after retrieval
reference number) Check the terminal setting from
the host. D009F00 FS out (after system trace
audit number) Check the terminal setting from
the host. D00A000 FS out (after account balance) Check the terminal setting from
the host. D00A100 FS out (after available
balance) Check the terminal setting from
the host. D00A200 FS out (after surcharge
amount) Check the terminal setting from
the host. D00A300 FS out (after authorization
response text) Check the terminal setting from
the host. D00A400 ETX wrong position Check the terminal setting from
the host. D00A500 FS out (after total cash
dispense amount) Check the terminal setting from
the host. D00A600 FS out (after total non-cash
dispense amount) Check the terminal setting from
the host. D00A700 FS out (after total surcharge
amount) Check the terminal setting from
the host. D00A800 FS out (after config surcharge
amount) Check the terminal setting from
the host. D00A900 ETX out (config) Check the terminal setting from
the host. D00AC00 Invalid data received from the
host (MAC data mismatch) Check the terminal setting from
the host. D00B000 TERMINAL ID MISMATCHED D00B100 TRANSACTION CODE
MISMATCHED D00B200 SECOND FIELD ID CODE
MISMATCHED D00B300 FIRST DES KEY WRONG
SIZE D00B400 SURCHARGE AMOUNT
WRONG SIZE D00B500 Sequence Number
MISMATCHED D00B600 INVALID RESPONSE CODE
ERROR D00B700 Authorization Number Error D00B800 BUSINESS DATE Error D00B900 Transaction time Number Error D00BA00 BUSINESS DATE Error D00BB00 Balance amount Error D00BC00 Actual Surcharge Error D00BD00 Sequence Number
MISMATCHED D00BF00 BUSINESS DATE Error D00C000 Settlement Error D00C100 Host Mac result error Check the key mode and MAC
value D00C200 ATM Mac result error Check the key mode and MAC
value D011100 REVERSAL DECLINED D022200 PIN CHANGE DECLINED D030000 Modem is not responding Check the modem controller. D030100 The target call address has call blocking enabled. 1. Check modem cable
2. Contact to technician support team D030200 The specified terminal identifier is invalid. 1. Check modem cable
2. Contact to technician support team D030300 All call appearances on the specified address are currently
in use. 1. Check modem cable
2. Contact to technician support team D030400 The disable address parameter contains dialing control characters that are not processed by the service
provider. 1. Check modem cable
2. Contact to technician support team D030500 The specified country/region code is invalid. 1. Check modem cable
2. Contact to host and phone company D030600 The operation failed for an
unspecified or unknown reason. Contact to technician support team D030700 Insufficient resources to
complete the operation Contact to technician support team D100000 No connection 1. Check phone number
2. Check modem cable
3. Contact phone company D110000 Cannot receive ENQ from the host 1. Check phone number
2. Check modem cable
3. Contact telephone company D120000 Transmission error : Failed to receive
the whole data within 5 seconds after
requesting the modem to send
the data. 1. Check modem and modem cable connection
2. Contact telephone company D130000 Receiving NAK more than 3 times 1. Check modem and modem cable connection
2. Contact telephone company D140100 Disconnected by Unknown Reason 1. Check modem and modem cable connection
2. Contact telephone company D140200 Disconnected by rejected call
from remote party Try again later. D140300 Disconnected because the
local phone was picked up Try again later. D140400 Disconnected by Forwarded 1. Check modem and modem cable connection
2. Contact telephone company D140500 Disconnected by Unreachable 1. Check modem and modem cable connection
2. Contact telephone company D140600 Disconnected by Congestion 1. Check modem and modem cable connection
2. Contact telephone company D140700 Disconnected by Incompatible 1. Check modem and modem cable connection
2. Contact telephone company D140800 Disconnected by un-known reason 1. Check modem and modem cable connection
2. Contact telephone company D140900 Disconnected by Bad Address 1. Check modem and modem cable connection
2. Contact telephone company D141000 Disconnected by Unavailable 1. Check modem and modem cable connection
2. Contact telephone company D150000 1. Modem dial connection time-out
(while dialing the modem).
2. No response from host for 60 seconds. 1. Check modem and modem cable connection
2. Contact telephone company D160100 Disconnected by Bad Address 1. Check modem and modem cable connection
2. Contact telephone company D160200 Disconnected by Unavailable 1. Check modem and modem cable connection
2. Contact telephone company D160300 Disconnected by Out of Order 1. Check modem and modem cable connection
2. Contact telephone company D170000 No carrier (while
sending/receiving data after dial connection) Check host. D170100 No Carrier during ENQ data
receive from host Check host. D170200 No Carrier before sending data
send to host Check host. D170300 No Carrier during sending data
send to host Check host. D170400 No Carrier during ACK/NAK
data send to host Check host. D170500 No Carrier during ACK/NAK
data receive from host Check host. D170600 No Carrier during receiving
data Check host. D170700 NAK retry error. 1. Check modem and modem cable connection
2. Contact telephone company D170800 Send retry error 1. Check modem and modem cable connection
2. Contact telephone company D170900 Modem initialize fail Check modem D171000 Modem Comport Failed Check modem D180000 No Dial Tone(in Modem dial
connection) Check telephone line connection.
Test Modem. D190000 No Answer Contact telephone company (Check telephone line
connection. Check phone
number.) D200000 Dial(Line) busy Try again later. Check phone
number. D210000 Time out(30sec.) for initializing modem before Modem Dial
connecting Check telephone line connection. Test Modem. D220000 not receiving EOT from HOST Check telephone line connection.
Test Modem. Check host. D230000 No response from Host – Dialing time out to Host Check telephone line connection.
Test Modem. Check phone number. D250000 Cannot connect to the host Check telephone line connection D251000 Timeout while Sending Check telephone line connection D251100 Communication error while
Sending Check telephone line connection D251200 Socket error while Sending Check telephone line connection D251300 Timeout while Receiving Check telephone line connection D251400 Communication error while
Receiving Check telephone line connection D251500 Socket Error while Receiving Check telephone line connection D320000 No response from Host/Dialing
time out to Host Check telephone line connection D320100 Outbound call is aborted Check telephone line connection.
Test Modem. D320200 Fail to dial out Check telephone line connection.
Test Modem. D320300 No Line Reply D320400 Get Line ID Failed D320500 Modem Comport Failed D320600 Call Failed D320700 No Answer D320800 Modem Call Other Error D410000 CRC Mismatch Check telephone line connection D410100 No CRC Received Make sure that the host is using
CRC DA(0))09E00 FS out (after retrieval reference number) Check the terminal setting from the host. DA(0)00300 PIN ERROR Transaction was denied by host DA(0)00400 INVALID PIN Reboot ATM DA(0)00500 BANK UNAVAILABLE Transaction was denied by host DA(0)00600 CARD NOT SUPPORTED Transaction was denied by host DA(0)00700 INSUFFICIENT FUNDS Transaction was denied by host DA(0)00800 INELIGIBLE TRANSACTION Transaction was denied by host DA(0)00900 INELIGIBLE ACCOUNT Transaction was denied by host DA(0)01000 DAILY LIMIT EXCEEDED Transaction was denied by host DA(0)01100 UNABLE TO PROCESS Transaction was denied by host DA(0)01200 Invalid transaction Check the transaction from the host and try again. DA(0)01300 Invalid amount Check the transaction from the host and try again. DA(0)01400 Invalid card number Check the transaction from the host and try again. DA(0)01500 UNABLE TO PROCESS Transaction was denied by host DA(0)01600 WITHDRAWAL LIMIT ALREADY REACHED Transaction was denied by host DA(0)01700 INVALID AMOUNT Transaction was denied by host DA(0)01800 EXTERNAL DECLINE Transaction was denied by host DA(0)01900 SYSTEM ERROR Transaction was denied by host DA(0)02000 Surcharge screen should have been displayed Check the transaction from the host and try again. Check BIN List DA(0)02100 ROUTING LOOKUP PROBLEM Transaction was denied by host DA(0)02200 UNABLE TO PROCESS Transaction was denied by host DA(0)02300 TRANSACTION NOT SUPPORTED Transaction was denied by host DA(0)02400 Exceeds Issuer Withdrawal Limit Check the transaction from the host and try again. DA(0)03900 No Credit Account Check the transaction from the host and try again. DA(0)05100 Insufficient Funds Check the transaction from the host and try again. Try Balance Inquiry DA(0)05200 No Checking Account Check the transaction from the host and try again. DA(0)05300 No Savings Account Check the transaction from the host and try again. DA(0)05400 Expire Card Check the transaction from the host and try again. DA(0)05500 Incorrect Pin Check the transaction from the host and try again. DA(0)05700 Transaction not Permitted – Card Check the transaction from the host and try again. DA(0)05800 Transaction not Permitted – Terminal Check the transaction from the host and try again. DA(0)06100 Exceeds Withdrawal Limit Check the transaction from the host and try again. DA(0)07500 PIN Tries Exceeded Check the transaction from the host and try again. DA(0)07800 No Account Check the transaction from the host and try again. DA(0)08000 Invalid Date Check the transaction from the host and try again. DA(0)08300 Can not Verify PIN Check the transaction from the host and try again. Try different cards. DA(0)08600 Can not Verify PIN Check the transaction from the host and try again. Try different cards. DA(0)09100 Bank Unavailable Check the transaction from the host and try again. DA(0)09200 System Unavailable Check the transaction from the host and try again. DA(0)09300 Transaction Serial Number mismatch Check the terminal setting from the host. DA(0)09400 Record format mismatch. Check the terminal setting from the host. DA(0)09500 Routing ID mismatch. Check the terminal setting from the host. DA(0)09600 Terminal ID mismatch. Check the terminal setting from the host. DA(0)09700 Response Type mismatch (Reversal) Check the terminal setting from the host. DA(0)09800 Response Type mismatch (Day Close) Check the terminal setting from the host. DA(0)09900 Response Type mismatch (Config.) Check the terminal setting from the host. DA(0)09A00 Response Type mismatch (Withdrawal/Balance/Transfer) Check the terminal setting from the host. DA(0)09B00 STX error Check the terminal setting from the host. DA(0)09C00 ETX error Check the terminal setting from the host. DA(0)09D00 FS out (after response code) Check the terminal setting from the host. DA(0)09F00 FS out (after system trace audit number) Check the terminal setting from the host. DA(0)0A000 FS out (after account balance) Check the terminal setting from the host. DA(0)0A100 FS out (after available balance) Check the terminal setting from the host. DA(0)0A200 FS out (after surcharge amount) Check the terminal setting from the host. DA(0)0A300 FS out (after authorization response text) Check the terminal setting from the host. DA(0)0A400 ETX wrong position Check the terminal setting from the host. DA(0)0A500 FS out (after total cash dispense amount) Check the terminal setting from the host. DA(0)0A600 FS out (after total non-cash dispense amount) Check the terminal setting from the host. DA(0)0A700 FS out (after total surcharge amount) Check the terminal setting from the host. DA(0)0A800 FS out (after config surcharge amount) Check the terminal setting from the host. DA(0)0A900 ETX out (config) Check the terminal setting from the host. DA(0)0AC00 Invalid data received from the host (MAC data mismatch) Check the terminal setting from the host. DA(0)0B000 TERMINAL ID MISMATCHED DA(0)0B100 TRANSACTION CODE MISMATCHED DA(0)0B200 SECOND FIELD ID CODE MISMATCHED DA(0)0B300 FIRST DES KEY WRONG SIZE DA(0)0B400 SURCHARGE AMOUNT WRONG SIZE DA(0)0B500 Sequence Number MISMATCHED DA(0)0B600 INVALID RESPONSE CODE ERROR DA(0)0B700 Authorization Number Error DA(0)0B800 BUSINESS DATE Error DA(0)0B900 Transaction time Number Error DA(0)0BA00 BUSINESS DATE Error DA(0)0BB00 Balance amount Error DA(0)0BC00 Actual Surcharge Error DA(0)0BD00 Sequence Number MISMATCHED DA(0)0BF00 BUSINESS DATE Error DA(0)0C000 Settlement Error DA(0)0C100 Host Mac result error Check the key mode and MAC value DA(0)0C200 ATM Mac result error Check the key mode and MAC value DA(0)11100 REVERSAL DECLINED DA(0)22200 PIN CHANGE DECLINED DA0xxx0 Host Denial Error Refer to Description for error code
organization E12A500 Undefined Baudrate Check baudrate parameter E131100 Received message length error Check SP message E131200 Invalid parameter Check SP message E131400 Default sensitive password entry Enter new sensitive passwords E137400 Not in sensitive mode Enter sensitive passwords E141200 Invalid parameter Check SP message E147600 Invalid function key parameter Check SP message E147700 Invalid function key parameter Check SP message E15A400 RTC setting failure Check SP message E211200 Invalid parameter Check SP message E211400 Default sensitive password entry Enter new sensitive passwords E217400 Not in sensitive mode Enter sensitive passwords E217800 120 PIN entry excess within 1 hour Wait until it reaches one hour E21FB00 Undefined EPP state Check EPP module E21FF02 Factory State NVRAM clear and EPP installation E21FF03 Initialization State EPP installation E21FF04 Authorized Removal State EPP installation E21FF05 Unauthorized Removal State EPP installation E221200 Invalid parameter Check SP message E231200 Invalid parameter Check SP message E231300 Entry timeout Entry retry E237000 Sensitive password verification failure Check sensitive passwords E237100 Changed sensitive password verification failure Check changed sensitive passwords E23FD03 Not default ID and password Ener default or NVRAM clear E23FD04 1st and 2nd password are same 1st and 2nd passwords must be different E23FD05 1st password is not verified Enter correct 1st password E23FD06 Password comparison failure Check existing passwords E23FD07 ID comparison failure Check ID E23FD08 ID is NULL value Register non NULL ID E23FD09 Password is NULL value Register non NULL password E23FD0A Same ID exists Register different ID E23FD0D ID count FULL Delete unused ID or NVRAM clear E23FD10 Not in removal sensitive mode Enter removal sensitive id and password E23FD13 Not default ID and password Enter default or NVRAM clear E23FF0F ID not found Check existing ID E312300 Key not found Load key to be needed E322300 Key not found Load key to be needed E324G00 TMK not found Load TMK to be needed E331200 Invalid parameter Check SP message E332300 Key not found Load key to be needed E341200 Invalid parameter Check SP message E342300 Key not found Load key to be needed E352300 Key not found Load key to be needed E362300 Key not found Load key to be needed E371200 Invalid parameter Check SP message E372300 Key not found Load key to be needed E382300 Key not found Load key to be needed E391200 Invalid parameter Check SP message E392300 Key not found Load key to be needed E3A1200 Invalid parameter Check SP message E3A2300 Key not found Load key to be needed E3BA101 DUKPT Key not found Inject DUKPT key E3C2300 Key not found Load key to be needed E412300 Key not found Load key to be needed E412A00 Mismatch key usage Check key usage E413700 Multiple key usage only one key usage is needed E41A200 IBM3624(Local) PIN verification failure Check PIN verification data E41A300 No entered PIN No entered PIN EC11200 Key not found Load key to be needed EC12000 Key table is full Delete unused key or NVRAM clear EC12800 Key is not loaded state Load key completely EC12B00 Invalid keyname Check keyname EC12D00 Invalid key length Check the key length. it should be 8 or 16. EC12F00 Parent key is not KEK Check parent key usage EC13700 Multiple key usage only one key usage is needed EC13900 Weak Key Check key value EC13A00 Weak Key Check key value EC13F00 Non duplicated key Check key usage EC14D00 Weak Key Check key value EC14Y00 TR31 mode Load TR31 working key or NVRAM
clear EC16200 Same with RSA keyname Use different keyname from RSA Key ED11100 Received message length error Check SP message ED11200 Invalid parameter Check SP message ED12300 Key not found Load key to be needed ED12800 Key is not loaded state Load key completely ED12A00 Mismatch key usage Check key usage ED12D00 Invalid key length Check the key length. it should be 8 or 16. ED13700 Multiple key usage only one key usage is needed ED1A000 Undefined AES mode Check AES mode parameter ED21100 Received message length error Check SP message ED21200 Invalid parameter Check SP message ED22300 Key not found Load key to be needed ED22800 Key is not loaded state Load key completely ED22A00 Mismatch key usage Check key usage ED22D00 Invalid key length Check the key length. it should be 8 or 16. ED23700 Multiple key usage only one key usage is needed ED2A000 Undefined AES mode Check AES mode parameter EF11100 Received message length error Check SP message EF11400 Default sensitive password entry Enter new sensitive passwords EF12A00 Mismatch key usage Check key usage EF15000 Undefined RSA key type Check RSA key type EF15800 Same with symmetric key name Use different keyname from symmetric key EF16300 Not RSA key format Check RSA key EF17400 Not in sensitive mode Enter sensitive passwords EF21100 Received message length error Check SP message EF21400 Default sensitive password entry Enter new sensitive passwords EF22A00 Mismatch key usage Check key usage EF25000 Undefined RSA key type Check RSA key type EF25800 Same with symmetric key name Use different keyname from symmetric key EF26300 Not RSA key format Check RSA key EF27400 Not in sensitive mode Enter sensitive passwords EF31100 Received message length error Check SP message EF31400 Default sensitive password entry Enter new sensitive passwords EF32A00 Mismatch key usage Check key usage EF35000 Undefined RSA key type Check RSA key type EF35800 Same with symmetric key name Use different keyname from symmetric key EF36300 Not RSA key format Check RSA key EF37400 Not in sensitive mode Enter sensitive passwords EF41100 Received message length error Check SP message EF41100 Received message length error Check SP message EF41100 Received message length error Check SP message EF41400 Default sensitive password entry Enter new sensitive passwords EF41400 Default sensitive password entry Enter new sensitive passwords EF41400 Default sensitive password entry Enter new sensitive passwords EF45100 Undefined RSA sign type Check RSA sign type EF45100 Undefined RSA sign type Check RSA sign type EF45100 Undefined RSA sign type Check RSA sign type EF47400 Not in sensitive mode Enter sensitive passwords EF47400 Not in sensitive mode Enter sensitive passwords EF47400 Not in sensitive mode Enter sensitive passwords EG11100 Received message length error Check SP message EG11100 Received message length error Check SP message EG19000 RSA encryption failure Check RSA key and data EG19100 RSA decryption failure Check RSA key and data EG29400 Encryption message length is not 256 Check encryption message length EG31100 Received message length error Check SP message EG39200 Signature generation failure Check RSA key and data EG41100 Received message length error Check SP message EG49300 Signature verification failure Check RSA key and data EG49500 Signature verification failure Check RSA key and data EH11100 Received message length error Check SP message EH11200 Invalid parameter Check SP message EJ11200 Invalid parameter Check SP message EJ17400 Not in sensitive mode Enter sensitive passwords EJ21200 Invalid parameter Check SP message EJ27400 Not in sensitive mode Enter sensitive passwords EK01300 Entry timeout Entry retry EK11300 Entry timeout Entry retry EK21300 Entry timeout Entry retry EK31300 Entry timeout Entry retry EK37000 Sensitive password verification failure Check sensitive passwords EK41300 Entry timeout Entry retry EK47100 Changed sensitive password verification failure Check changed sensitive passwords EK51300 Entry timeout Entry retry EK5FD03 Not default ID and password Ener default or NVRAM clear EK5FD04 1st and 2nd password are same 1st and 2nd passwords must be different EK5FD05 1st password is not verified Enter correct 1st password EK5FD06 Password comparison failure Check existing passwords EK5FD13 Not default ID and password Enter default or NVRAM clear EK5FF0F ID not found Check existing ID EK61200 Invalid parameter Check SP message EK61300 Entry timeout Entry retry EK6FD06 Password comparison failure Check existing passwords EK6FD07 ID comparison failure Check ID EK6FD08 ID is NULL value Register non NULL ID EK6FD09 Password is NULL value Register non NULL password EK6FD0A Same ID exists Register different ID EK6FD0D ID count FULL Delete unused ID or NVRAM clear EK6FD10 Not in removal sensitive mode Enter removal sensitive id and password EK6FF0F ID not found Check existing ID EL1FC00 Log not found EPP installation when it is needed EL1FD11 Cannot find start log NVRAM clear EM11100 Received message length error Check SP message EM11200 Invalid parameter Check SP message EM12300 Key not found Load key to be needed EM12A00 Mismatch key usage Check key usage EM12D00 Invalid key length Check the key length. it should be 8 or 16. EM13700 Multiple key usage only one key usage is needed EM1A101 DUKPT Key not found Inject DUKPT key EM21100 Received message length error Check SP message EM24900 MAC verification failure Check MAC data EN1Q007 Invalid received information Check command message EN22D00 Invalid key length Check key length EN2Q009 RSA key generation failure Retry RSA key generation EN32D00 Invalid key length Check key length EN3Q00D RSA key pair verification failure Check RSA key pair EN42D00 Invalid key length Check key length EN4Q00E Signature generation failure Check input data and RSA key for signature EN52D00 Invalid key length Check key length EN5Q006 Signature verification failure Check input data and RSA key for signature EN62D00 Invalid key length Check key length EN6N001 RSA decryption failure Check input data and RSA key for decryption EN72D00 Invalid key length Check key length EN7N001 RSA decryption failure Check input data and RSA key for decryption EN8Q007 Invalid received information Check command message EN9Q007 Invalid received information Check command message ENAN002 OAEP operation failure Check input data for OAEP ENAQ007 Invalid received information Check command message ENBQ007 Invalid received information Check command message EP11200 Invalid parameter Check SP message EP12300 Key not found Load key to be needed EP12A00 Mismatch key usage Check key usage EP13700 Multiple key usage only one key usage is needed EP1A100 Maximum DUKPT PIN encryption count Inject new DUKPT Key EP1A101 DUKPT Key not found Inject DUKPT Key EP1A102 maximum DUKPT PIN encryption count Inject new DUKPT key EP1A300 No entered PIN No entered PIN EP1A400 Not 5 digits PIN Italy AP PIN format Enter 5 digits PIN EP1FB00 Undefined EPP state Check EPP module EP1FF02 Factory State NVRAM clear and EPP installation EP1FF03 Initialization State EPP installation EP1FF04 Authorized Removal State EPP installation EP1FF05 Unauthorized Removal State EPP installation EQ22D00 Invalid key length Check key length EQ2Q001 Invalid received length Check command message EQ2Q00F Thumb print is not matched Check RSA key and thumb print EQ2Q010 Key type is not matched Check Key Type EQ2Q018 Host public key injection failure Check Host public key information EQ42D00 Invalid key length Check key length EQ4Q002 Invalid SnSCD Check SnSCD EQ4Q003 Invalid random Check random number EQ4Q004 Invalid IdKG Check IdKG EQ4Q006 Signature verification failure Check input data and RSA key for signature EQ4Q008 RSA key generation failure Retry RSA key generation EQ52D00 Invalid key length Check key length EQ5Q00E Signature generation failure Check input data and RSA key for signature EQ5Q011 GIN H5 is not confirmed GIN H5 must be confirmed EQ5Q018 Host public key injection failure Check Host public key information EQ92D00 Invalid key length Check key length EQ9Q002 Invalid SnSCD Check SnSCD EQ9Q003 Invalid random Check random number EQ9Q004 Invalid IdKG Check IdKG EQ9Q006 Signature verification failure Check input data and RSA key for signature EQ9Q008 RSA key generation failure Retry RSA key generation EQA2D00 Invalid key length Check key length EQAQ00E Signature generation failure Check input data and RSA key for signature EQAQ012 GRN H2 is not confirmed GRN H2 must be confirmed EQAQ018 Host public key injection failure Check Host public key information EQB2D00 Invalid key length Check key length EQBQ001 Invalid keyname Check command message EQBQ004 Invalid IdKG Check IdKG EQBQ006 Signature verification failure Check input data and RSA key for signature EQBQ010 Key type is not matched Check Key Type EQBQ018 Host public key injection failure Check Host public key information EQBQ020 Invalid KG version Check KG version EQE2D00 Invalid key length Check key length EQEN001 RSA decryption failure Check input data and RSA key for decryption EQEQ002 Invalid SnSCD Check SnSCD EQEQ003 Invalid random Check random number EQEQ004 Invalid IdKG Check IdKG EQEQ006 Signature verification failure Check input data and RSA key for signature EQEQ010 Key type is not matched Check Key Type EQEQ014 KTK injection failure Check KTK information EQEQ015 IdKD is not matched Check IdKD EQEQ016 Invalid encoded method Check em type EQEQ019 Invalid KTK information Check KTK information EQEQ021 Invalid KTK version Check KTK version EQEQ022 Invalid KTK serial Check KTK serial EQFQ007 Invalid received information Check command message EQGQ007 Invalid received information Check command message ER16400 RSA keys are not loaded all Return to the factory and load RSA keys ER26400 RSA keys are not loaded all Return to the factory and load RSA keys ER36400 RSA keys are not loaded all Return to the factory and load RSA keys ER41100 Received message length error Check SP message ER42300 Key not found Load key to be needed ER42A00 Mismatch key usage Check key usage ER42B00 Invalid keyname Check keyname ER45000 Undefined RSA key type Check RSA key type ER45700 Signature verification failure Check RSA key and data ER45800 Same with symmetric key name Use different keyname from symmetric key ER46400 RSA keys are not loaded all Return to the factory and load RSA keys ER46500 no unbinding need unbinding ER46600 Root and Host public keys are loaded Unbinding procedure is needed or NVRAM clear ER46700 Only Host public key is loaded Unbinding procedure is needed or NVRAM clear ER46800 Root and Host public key not found Load Root or Host public key ER46900 Modulus getting failure Check RSA key ER46A00 Root and Host public key name is same Use different keyname for Root and Host public key ER46B00 Not Host public key type Check Host public key name and type ER46C00 Not Root public key type Check Root public key name and type ER46D00 no host root key need to load host root key with correct information ER51200 Invalid parameter Check SP message ER55B00 Random number size is over 256 Maximum Random number size must be 256 ER56400 RSA keys are not loaded all Return to the factory and load RSA keys ER81100 Received message length error Check SP message ER81200 Invalid parameter Check SP message ER82000 Key table is full Delete unused key or NVRAM clear ER82200 Not TMK usage Check TMK usage ER82B00 Invalid keyname Check keyname ER82D00 Invalid key length Check the key length. it should be 8 or 16. ER83900 Weak Key Check key value ER83A00 Weak Key Check key value ER84100 Same key value with another TMK TMK key value must be different from another TMK ER84D00 Weak Key Check key value ER85700 Signature verification failure Check RSA key and data ER85F00 RSA decryption failure Check RSA key and data ER86100 Random number comparison failure Check random number ER86200 Same with RSA keyname Use different keyname from RSA Key ER86400 RSA keys are not loaded all Return to the factory and load RSA keys ER86800 Root and Host public key not found Load Root or Host public key ER86900 Modulus getting failure Check RSA key ET11100 Received message length error Check SP message ET11200 Invalid parameter Check SP message ET11400 Default sensitive password entry Enter new sensitive passwords ET12000 Key table is full Delete unused key or NVRAM clear ET12200 Not TMK usage Check TMK usage ET12400 Plain text TMK load Plain text key cannot be loaded ET12500 No component key entered Enter component key ET12600 Component entry is not complete Enter component key completely ET12700 NULL key usage Check key usage ET12B00 Invalid keyname Check keyname ET13700 Multiple key usage only one key usage is needed ET13900 Weak Key Check key value ET13A00 Weak Key Check key value ET13B00 Component key count is less than 2 Minimum component key is 2 ET13C00 Not on entering component key Enter component key ET14100 Same key value with another TMK TMK key value must be different from another TMK ET14C00 Invalid component key digit Check the component key digit. it should be 16 or 32. ET14D00 Weak Key Check key value ET14F00 Not authenticated zeroization Authenticated zeroization ET14H00 The working key name is same with DUKPT key name. Set the different keyname between working key and DUKPT key. ET16200 Same with RSA keyname Use different keyname from RSA Key ET17400 Not in sensitive mode Enter sensitive passwords ET1A100 maximum PIN encryption count of DUKPT Inject new DUKPT key ET1A103 DUKPT Key Table Full Delete an existing DUKPT key and inject DUKPT key ET1A104 Not DUKPT key usage Check key usage value EU11100 Received message length error Check SP message EU21100 Received message length error Check SP message EU21200 Invalid parameter Check SP message EU28000 Not on updating firmware Start firmware update at the first time EU28300 Not Version code Check firmware file EU35700 Signature verification failure Check RSA key and data EU38000 Not on updating firmware Start firmware update at the first time EV2FB00 Undefined EPP state Check EPP module EW11200 Invalid parameter Check SP message EW1FD13 Not default ID and password Enter default or NVRAM clear EW21200 Invalid parameter Check SP message EW2FD0E ID is NULL value Register non NULL ID EW2FD10 Not in removal sensitive mode Enter removal sensitive id and password EW3FA00 Undefined EPP state Check EPP module EW3FD01 Not two ID Register at least 2 ID EW3FD0E ID is NULL value Register non NULL ID EW3FD10 Not in removal sensitive mode Enter removal sensitive id and password EW3FD12 I2C write failure Check if removal switch is attached EW4FA00 Undefined EPP state Check EPP module EW4FD01 Not two ID Register at least 2 ID EW4FD0E ID is NULL value Register non NULL ID EW4FD10 Not in removal sensitive mode Enter removal sensitive id and
password EW5FF0F ID not found Check existing ID EXX1000 Undefined main command Check main command code EXX1500 Glue attack is detected Check EPP Key state F000100 Number of Bill is not inputted Enter number of bill. (required) F000200 Parameter is not properly set
(Surcharge Owner) Enter surcharge owner. (required) F000300 Parameter is not properly set
(Surcharge Amount) Enter surcharge amount.
(required) F000400 Parameter is not properly set
(Adver. Text refreshing timer) Enter Ad text refresh timer. F000500 Parameter is not properly set
(Advertisement text) Enter Ad text. F000600 Parameter is not properly set
(Dispense limit) Enter Dispense limit. F000700 Parameter is not properly set
(Denomination) Enter Denomination. (required) F000800 Parameter is not properly set
(Fast Cash) Enter Fast Cash amount. F000900 Master Key Index invalid Check Master key index. F000A00 Master Key empty Enter Master key. (required) F000B00 Host Phone Number is not
inputted Enter Host phone number.
(required) F000C00 Error Retry Timer is not
inputted Enter Retry timer. F000D00 RMS Password is not inputted
in RMS Enable Enter RMS password. F000E00 RMS Phone Number is not
inputted in RMS Enable Enter RMS phone number. F000F00 Terminal Number is not
inputted Enter Terminal number. (required) F001000 Routing ID is not inputted Enter Routing ID. (required) F001100 Master Key Serial Number is
not inputted Enter Master key serial number. F001200 Non-Cash Type text is not
inputted Enter Non-cash type text. F001300 Parameter is not properly set Check proper parameters in
setting. F001400 NVRAM Failure Try to clear NVRAM F001500 ATM Serial No. Empty Enter ATM serial number.
(required) F001600 Default master password was
not changed F001F00 Machine serial number is not
set Check serial number. 2. Set serial
number. F002F00 Host type is not set Check host type. 2. Set host type. F003F00 Communication ID invalid (only
triton) Contact to technician support
team . F004F00 EPP(Pinpad) key mode is invalid 1. Check modem cable
2. Contact to technician support team F005F00 Denomination is invalid 1. Check modem cable
2. Contact to technician support team F006F00 Failed Host Connection! 1. Check Host Connection.
2. Contact to technician support team. F007F00 Invalid Exchange Rate Download the exchange rate from
RMS F00FF00 Failed to write Journal 1.Back up journal to thumb drive 2.Clear journal
3.Reboot ATM FFFFFFF NVRAM is broken 1. Reset Master Password
2. Clear NVRAM POWERAB UPS ABNORMAL Check UPS POWERAC POWER OUT OR AC OFF Check AC power status and
environment POWERBA BATTERY LOW 1. Check AC power status and environment
2. Check UPS SDN0100 Service Panel (SPL)
communication error Check the cables and
connections.

Error Code	Description	Resolution
1106910	LOST SLIP, DEV_SPR
2001000	Receipt paper jam	Remove any jammed paper from the printer.
2001200	Receipt printer feed plate open	Close the feed plate.
2001300	Out of receipt (Receipt paper empty)	Replenish the receipt paper.
2010100	Receipt printer lever opened	Close the lever of print head completely.
2010200	Receipt printer head overheated	Wait the time until the temperature of head adequately slow down and try to initialize.
2010300	Receipt paper jam	Remove jammed paper between printer head and rollers.
2010400	Receipt paper empty	1. Replenish receipt paper.2. Check the status of sensor and its connector.
2010500	Receipt paper is empty	1. Check the status of setting paper.2. Check the status of sensor and its connector.
2010600	Thermal printer is overheated	After terminating self-test and initialize receipt printer.
2010600	Command is received while doing self-test	After terminating self-test and initialize receipt printer.
2010700	No receipt paper	1. Replenish receipt paper in paper charger. 2. Check the status of Near End sensor and its connector.
2010800	Receipt paper cutting error	1. Check the Cutter module. 2. Check if printer head lever is properly close.
2010900	No sensing black mark (dark sensor)	1. Check the status of Black mark sensor.2. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark).
2010A00	The size of image print data is abnormal	Check the AP version and initialize.
2080100	Receipt printer lever opened	Close the lever of print head completely.
2080200	Receipt printer head overheated	Wait the time until the temperature of head adequately slow down and try to initialize.
2080300	Receipt paper jam	Remove jammed paper between printer head and rollers.
2080400	Receipt Paper Jam	1. Replenish receipt paper. 2. Check the status of sensor and its connector.
2080500	Receipt paper setting error	1. Check the status of setting paper. 2. Check the status of sensor and its connector.
2080600	Command is received while doing self-test	After terminating self-test and initialize receipt printer.
2080700	No receipt paper	1. Replenish receipt paper in paper charger. 2. Check the status of Near End sensor and its connector.
2080800	Receipt paper cutting error	1. Check the Cutter module. 2. Check if printer head lever is properly close.
2080900	No sensing black mark (dark sensor)	1. Check the status of Black mark sensor. 2. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark).
2080A00	The size of image print data is abnormal	Check the AP version and initialize.
9720000	Receipt printer communication error during SP opening	Check if communication cable or COM port is not connected.
9722010	Receipt Printer communication failure during COM port open	1. Do RESET at Operator Function. 2. Reboot ATM.
9722DN0	Receipt Printer communication failure during sending command to Receipt Printer	1. Do RESET at Operator Function. 2. Reboot ATM.
97912XX	DEV_SPR Time Over Error	1. Reboot ATM. 2. Call your attendant.
97922XX	DEV_SPR FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
A010100	Detecting the lever opened before executing command	Close the feed lever.
A010200	Printer thermal head overheated while executing command	Check the thermal printer head and change if necessary
A010300	Paper jam detected before executing command	Remove any jammed paper from the printer.
A010400	Paper setting error detected before executing command	Remove and re-install the receipt paper.
A010500	Paper check error detected before executing command	Remove and re-install the receipt paper.
A010800	Paper cutter software check error detected before executing command	Check for and remove any jammed paper.
A080100	Open lever detected while executing command	Remove any jammed paper.
A080200	Receipt printer head overheated while printing	Check the thermal printer head and change if necessary.
A080300	Paper jam detected while executing command	Remove and re-install the receipt paper.
A080400	Paper setting error detected before executing command	Remove and re-install the receipt paper.
A080500	Paper check error in doing command	Remove any jammed paper.
A080800	Paper cutter software check error detected while executing command	Check for and remove any jammed paper.
ADN0100	No response detected for 30 seconds after sending command	Check cable and connection between the CE and printer.
ADN0F00	No response detected for 30 seconds after sending command	Check cable and connection between the CE and printer.
ADN1100	No response detected after 3 retries	Check for notes in the Cash Dispenser. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Otherwise the dispenser may require service.
ADN1200	No response detected between ENQ-ACK after 5 retries of ENQ	Check cable and connection between the CE and printer.
ADN1300	No response detected after 5 retries because of timeout between STX-BCC interval	Check cable and connection between the CE and printer.
	HYOSUNG CE – E.2 CARD READER ERROR CODES
8217091	Card in card reader	Remove Card.
1101910	LOST CARD”, DEV_MCU
9723010	Failed to open device	Failed to open device
9723016	Time out to receive data	Check the serial port or cable.
9723019	Polling down	Check the serial port or cable.
9730100	IC CARD DENIAL
9730200	IC CARD ONLINE DATA ERROR
9730300	IC CARD ERROR
97913XX	DEV_MCU Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
97923XX	DEV_MCU FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
	HYOSUNG CE – E.3 JOURNAL PRINTER ERROR CODES
9721111	Offline status	1. Check communication cable connected properly. 2. Check power cable connected properly.
9721112	On busy	Check printer’s working status.
9721121	Mechanics Error	1. Recover printer’s mechanical Error. 2. Reboot ATM.
9721122	Recoverable Error	1. Recover printer’s Error. 2. Reboot ATM.
9721123	Unrecoverable Error	Reboot ATM.
9721124	Paper jammed	Remove jammed paper.
97911XX	DEV_JPR Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
97921XX	DEV_JPR FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
	HYOSUNG CE – E.4 CASH DISPENSER ERROR CODES
1102910	LOST WITHDRAW CASH”, DEV_CSH
1102920	LOST DEPOSIT CASH”, DEV_CSH
1103910	LOST CARD & SLIP”, DEV_MCU | DEV_SPR
2000100	No cassette	Insert or re-insert the cassette(s). Check cassette sensor.
2000200	Note shortage	Replenish the cassette.
2000300	Reject bin full	Remove notes from the reject bin and try the Cassette Total function again.
2000500	Cash Dispenser Unit data setting error	Check Cash Dispenser Unit information. (Currency, Denomination, etc.)
2001600	Note detected in stacker (shutter or presenter type)	Clear any notes from the stacker.
2021500	Sensor detects note in delivery path before CDU dispenses	Remove note from the CDU delivery path.
2131500	CS4 sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right before the reject bin.	Remove note from the CDU delivery path.
21A1500	CS1A sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 1st cassette.	Remove note from the CDU delivery path.
21B1500	CS1A sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 1st cassette.	Remove note from the CDU delivery path.
21B1500	CSB sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 1st cassette.	Remove note from the CDU delivery path.
24A1500	CS3A sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 3rd cassette.	Remove note from the CDU delivery path.
24B1500	CS3B sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 3rd cassette.	Remove note from the CDU delivery path.
4000000	Cash Dispenser(CDU) received the undefined command from AP software	1. Get the trace file and log files in D:\trace 2. Call your attendant
	HYOSUNG CE ERROR CODES
4001100	Detecting CS2 Dark (Front Access Type: Reject box is opened.)	1. Remove notes on CS2 sensor. 2. Clean CS2.
4001400	CS4A sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS4A.
4001500	CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A.
4001800	CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS4B.
4001900	CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4B.
4001C00	CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS4A and CS4B.
4001D00	CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS2, CS4A and CS4B.
4002100	CS1A sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A.
4002200	CS1B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1B.
4002300	CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B.
4002800	CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS13.
4002900	CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path 2. Clean CS1A and CS13.
4002A00	CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1B and CS13.
4002B00	CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A, CS1B and CS13.
4003000	Failed in checking the main motor echo	1. Initialize. 2. Check Main Motor Encoder Slit. 3. Initialize after Power On/Off. 4. Check Encoder Sensor CS8 BRKT. 5. Check CS8 Sensor Cable. 6. Change Main Motor Encoder Slit Sensor CS8.
4003100	Failed in checking the reject gate solenoid echo
4003200	Failed in checking the present gate solenoid echo
4003300	Check sum error (No information is set)	1. Check Cash Dispenser Information after reading Cash Dispenser version. 2. Initialize. 3. Initialize after executing Cash Dispenser Information Set(‘P’) Command. 4. Change Cash Dispenser B/D.
4003400	Error of two sheets detecting sensor(CS5_1) for initializing	1. Check CS5_1 Sensor Cable. sensor(CS5_1) for initializing 2. Check second Dip Switch in Cash Dispenser B/D. 3. Change CS5_1 Sensor.
4003600	Error of CS 2, CS13 sensor during initialization
4003700	Error of 2 sheets detecting sensor (CS5_1 / CS5_2) for dispensing	1. Check Cash Dispenser Board Segment. 2. Initialize. 3. Read data of ‘Read Double Sensor’ Command.
4003800	Error in checking SRAM
4003900	Gate operation sensor (CS3) error before initial recovery	1. Initialize after removing notes or dust over Gate. 2. Check CS3 Sensor BKRT. 3. Check CS3 Sensor Cable. 4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor. 5. Replace Reject Solenoid 1.
4003A00	When more than 5 sheets of cash dispensing is required during a test	1. Check command that Cash Dispenser is received. 2. Check Cash Dispenser EP ROM Version or specification.
4003B00	When CS15A or CS 15B sensor is detected as dark after initial recovery	1. Remove notes or dust on CS15A Sensor. 2. Check CS15A Sensor Cable. 3. Exchange Sensor after abnormal operating CS15A Sensor.
4004000	Cassette is removed during dispensing	1. Check the cassette catcher 2. Set the cassette properly
4004100	Error if re-driving is over 5 times during separated rejection	1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB, CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide 5. Check dust existing in Main Motor Encoder Slit 6. Check index value of notes each cassette
4004200	In case the number of notes detected outlet sensor(CS13) is less than the number of required notes	1. Check notes dispensed and rejected. 2. Remove notes jammed in CDU.3. Remove dust in CS13 Sensor. 4. Exchange sensor after abnormal operating CS13 Sensor.
4004300	Error if total reject is more than 20 sheets	1. Check notes in Reject Box. 2. Rearrange notes in Cassette. 3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor. 4. Check dust in existence CS5 Sensor Guide. 5. Check notes index value.
4004400	Error if continuous 5 times are rejected	1. Check notes in Reject Box. 2. Rearrange notes in Cassette. 3. Check dust in Main Motor Encoder Slit. 4. Remove dust in CS15AB, CS31AB, CS1AB Sensor. 5. Exchange CS8 Encoder Slit Sensor.
4004500	In case the number of notes detected outlet sensor (CS13) is more than required notes	1. Check notes dispensed and rejected. 2. Remove dust in CS13 Sensor. 3. Exchange sensor after abnormal operating CS13 Sensor.
4004600	Program error(Separated rejection)	1. Check notes in 1 Cassette. 2. Check Sensor(CS6) Poll. 3. Check jam in 1 cassette and reload. 4. Remove dust in CS1A, CS1B Sensor. 5. Exchange 1 cassette box when there are many error.
4004700	1 cassette mis-feed error (Separated rejection)	1. Check notes in 1 Cassette. 2. Check Sensor(CS6) Poll. 3. Check jam in 1 cassette and reload. 4. Remove dust in CS1A, CS1B Sensor. 5. Exchange 1 cassette box when there are many error.
4004800	Error if the number of dispensed notes is not matched to the requested	1. Check CS13 sensor (note jam and dust). 2. Replace CS13 sensor.
4004900	Error to dispense 0 sheets to be required (Separated rejection)	1. Check received command. 2. Check communication cable. 3. Check Cash Dispenser Firmware Version.
4004A00	Error of note jam (Separated rejection)	1. Remove jammed notes on Cash Dispenser return path. 2. Remove dust in CS1~CS4 sensor. 3. Install after rearranging notes in cassette.
4004B00	Continuous 3 times error if note is long (once tried, twice retried)>Separated rejection	1. Check state of notes in reject box. 2. Rearrange notes in cassette. 3. Check Index of notes. 4. Check foreign objects in the main motor encoder slit. 5. Replace the CS8 encoder slit sensor.
4004C00	In case the number of notes detected outlet sensor (CS13) is more than that of notes detected on CS1A,B sensor	1. Check CS1 sensor. 2. Reconnect CS1 sensor.
4004E00	Error of being removed 2nd cassette before separate rejection	1. Set cassette #2 correctly. 2. Check the catcher inside cassette #2 guide.
4005100	Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit.	1. Check the Cash Dispenser received command. 2. Check the abnormal communication cable. 3. Check the Cash Dispenser firmware version and refer to specifications.
4005200	The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B)	1. Remove the remaining notes at a sensor in front of the CST. 2. Realign notes in the cassette. 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit.
4005300	Error for the double note detection during separation.
4005400	Cash Dispenser EP Program Error during dispense operation (failed table search)	1. Initialize after resetting the power. 2. Upgrade the Cash Dispenser firmware or download software again. 3. Replace the Cash Dispenser B/D.
4005500	Timeout due to note’s length error passed through the CS13 during dispense operation	1. Remove a jammed note between the tray and Cash Dispenser. 2. Remove a jammed note at the position of the CS13 sensor. 3. Remove a dust on the CS13 sensor.
4005600	Abnormal operation of the gate solenoid during dispense operation	1. Remove a jammed note on the gate. 2. Remove notes in the reject box and remount the reject box. 3. Check if the CS3 sensor bracket is bent. 4. Check if the CS3 sensor cable is disconnected (CN10 #9~10). 5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 6. Replace the reject solenoid 1.
4005700	Cash dispenser configuration error	1. Replace cash dispenser PCB. 2. Reconfigure cash dispenser setup data
4005800	Retract box position error during command reserved operation	1. Mount the retract box or open the box cover. 2. Check if CS62 sensor poll is abnormal. 3. Check if the CS62 sensor cable is disconnected . (Cash Dispenser Board CN10 #5~2).
4005900	Initial jam time error	1. Remove jammed notes. 2. Clean the sensors (CS1~CS15) in cash dispenser.
4005B00	2 Cassette Miss Feed Error (Fail to reject bill separately)
4005D00	Continuously detected 2 notes for three times or more during dispense operation	1. Check notes’ status in the reject box. 2. Realign notes in the cassette. 3. Check foreign objects at the position of the CS5 Sensor Guide. 4. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12).
4006000	Something is detected in C31AB sensor before dispensing bills from 3rd cassette
4006100	Something is detected in C31AB sensor before dispensing bills.
4006200	Bills are remained in CS1AB sensor after dispensing bills.
4006300	Bills are remained in CS31AB sensor after dispensing bills
4006A00	CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette
4006B00	Something is detected on CS31A, CS31B sensor during initialization
4007000	Something is detected on CS41AB sensor before dispensing bills from fourth cassette
4007200	Something is detected on CS41AB sensor during dispensing bills
4007300	Bills is remained in CS41AB sensor after dispensing bills
4007A00	CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette
4007B00	Something is detected on CS41A, CS41B sensor in initialization
4007C00	Miss-feed error in 4th cassette
4007D00	Trying to dispense bills from 4th cassette but the 4th cassette doesn’t installed
4008000	Something is detected on CS15AB sensor before dispensing operation
4008100	Something is detected in C15AB sensor during dispensing operation
4008200	Bill is remained in CS15AB sensor after dispensing operation
4008F00	CS13 sensor detects a bill with hole during dispensing
4009A00	CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette.
4009D00	Trying to dispense bills from 3rd cassette but the 3rd cassette doesn’t installed.
4009F00	3 cassette miss feed error
400AC00	Something is detected on CS2 sensor after dispense operation
400BC00	Communication error – Command Length doesn’t match
400BE00	Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 sensor detects the gap too close
400C700	Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTW
400C800	Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW
400C900	Something is detected on CS14 sensor after dispense operation
400CC00	Bill is remained on the sensor in front of cassette during resetting
400D000	Bills are passed on CS13~CS12 sensor – Timeout[Jam], MB TTW
400D100	Cash Dispenser communication failure during sending command to cash dispenser	1. Do RESET at Operator Function. 2. Reboot ATM.
4DN0100	Cash Dispenser communication failure during receiving command to cash dispenser	1. Do RESET at Operator Function. 2. Reboot ATM.
4DN8100	Communication error of Shutter
8216091	Cash jammed on Cash Dispenser	1. Remove jammed notes on Cash Dispenser return path. 2. Remove dust in CS1~CS4 sensor.
9712000	Failed to create file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712100	Failed to read file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712200	Failed to write file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712300	Failed to close file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712400	Failed to close file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712500	Failed to close file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712600	Failed to close file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9719000	Failed to execute an extra command in the status of Cash Unit Exchange	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9719100	In case of not being the status of Cash Unit Exchange out of End Exchange	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9719200	In case of carrying out Cash In Start command at two times	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9719300	In case of not being the status of Cash In out of End Cash In	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9719400	Invalid Cash Unit ID	Reconfigure cash dispenser setup data.
9719500	Invalid Cash Unit number	Reconfigure cash dispenser setup data.
9719600	The abnormal of the number of Cash Unit	Reconfigure cash dispenser setup data.
9719700	No. of dispensed notes that software counts is not matched to it cash dispenser responded	1. Initialize after resetting the power. 2. Upgrade the Cash Dispenser firmware or download software again. 3. Replace the Cash Dispenser B/D.
971A000	Invalid denomination	Reconfigure denomination at supervisor mode.
971A100	Invalid currency	Reconfigure currency at supervisor mode.
971A200	“CASSETTE OFF POSITION” Not dispensable	1. Reconfigure denomination. 2. Reconfigure currency.
971A300	In case the number of bills dispensed exceeds the maximum dispensing bill	1. Check cash dispenser driver (CDM SP) version. 2. Reconfigure the maximum dispensable count.
971A400	In case the number of coins dispensed exceeds the maximum dispensing coin	1. Check coin dispenser driver version. 2. Reconfigure the maximum dispensable count.
971A500	Invalid mix number	Reconfigure cash dispenser at supervisor mode.
971A500	Invalid mix number	Reconfigure cash dispenser at supervisor mode.
971A600	In case automatic Retry of SP fails 3 times
971A700	There is no setting information about automatic Retry standard
971B000	In case of being executed Reject or Retract command without being the bills in stacker	1. Check a dust in stacker. 2. Reconfigure the maximum dispensable count.
971C000	Not supported command Reinstall software
971D100	Partial dispense	1. Check the replenished amount and replenish. 2. Check the notes in cassette #1.
971D200	Partial dispense from cassette #2	1. Check the replenished amount and replenish. 2. Check the notes in cassette #2.
971D300	Partial dispense from cassette #3	1. Check the replenished amount and replenish. 2. Check the notes in cassette #3.
971DX00	In case partial bills dispensed by dispensing demand when Partial Dispense option is on. “X” means cassette number
9740000	Cash Dispenser communication failure during COM port open	1. Do RESET at Operator Function. 2. Reboot ATM.
9740102	In case nonexistent Note Index is set
9741100	When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor.)
9741400	When sensing CS4A Dark (Error code, 400FF00 is subdivided by location of sensor.)
9741800	When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9742100	When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9742800	When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor.)
9743B00	When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9744700	Cash picking-up fail while cash in cassette #1 is enough	1. Check bill jam or no note in cassette #1. Check cash dispenser.
9745B00	Cash picking-up fail while cash in cassette #2 is enough	1. Check bill jam or no note in cassette #2. 2. Check cash dispenser.
9746B00	When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9747C00	Cash picking-up fail while cash in cassette #4 is enough	1. Check bill jam or no note in cassette #2. 2. Check cash dispenser.
974FF00	When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor.)
97914XX	DEV_Cash Dispenser Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
97924XX	DEV_Cash Dispenser FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
9799499	DISPENSER COUNT ERROR	Check the sensor on cash dispenser.
	HYOSUNG CE – E.5 MODEM ERROR CODES
D030000	Modem is not responding	Check the modem controller.
D030100	The target call address has call blocking enabled	1. Check modem cable. 2. Contact to technician support team.
D030200	The specified terminal identifier is invalid	1. Check modem cable. 2. Contact to technician support team.
D030300	All call appearances on the specified address are currently in use	1. Check modem cable 2. Contact to technician support team.
D030400	The disable address parameter contains dialing control characters that are not processed by the service provider	1. Check modem cable. 2. Contact to technician support team.
D030500	The specified country/region code is invalid	1. Check modem cable. 2. Contact to host and phone company.
D030600	The operation failed for an unspecified or unknown reason	Contact to technician support team.
D030700	Insufficient resources to complete the operation	Contact to technician support team.
	HYOSUNG CE – E.6 MISCELLANEOUS ERROR CODES
1030100	DEV_PIN (Key data error from host)	Contact to host.
2000400	Vault door open	Close the vault door. Check door switch.
9701010	Failed to connect communication between SP of PIN and EP of one	Check if communication cable or COM port is not connected.
9701016	Received data time out of EPP	Check if communication cable or COM port is not connected.
9701017	Delivered data time out of EPP	Check if communication cable or COM port is not connected.
9701031	Failed to produce Thread of EPP	Reboot ATM.
9701040	Failed to produce Thread of EPP	Reboot ATM.
9701060	Failed to create buffer	Reboot ATM.
9701111	BCC error of EPP	Check BCC logic of EPP.
9701151	EPP is down when it receives an ‘Get Status’ command	1. Reboot ATM. 2. Replace pin pad.
9701152	EPP is down when it receives an ‘Clear Func Key’ command	1. Reboot ATM. 2. Replace pin pad.
9722020	File Open Error	1. Reboot ATM. 2. Call your attendant.
9722060	Memory Allocate Error (Print Form Allocate Index Buffer Fail)	1. Reboot ATM. 2. Call your attendant.
9722068	Invalid Media Name	1. Reboot ATM. 2. Call your attendant.
97221A2	Invalid Unit	1. Reboot ATM. 2. Call your attendant.
97221C1	Form is not Found	1. Reboot ATM. 2. Call your attendant.
97221C4	Form Name is NULL	1. Reboot ATM. 2. Call your attendant.
97221C5	Invalid Form	1. Reboot ATM. 2. Call your attendant.
97221C6	Print Form() offset is Invalid	1. Reboot ATM. 2. Call your attendant.
97221C7	Invalid Form (Too many Fields in the form)	1. Reboot ATM. 2. Call your attendant.
97221D1	Media is not Found	1. Reboot ATM. 2. Call your attendant.
97221D3	Media Overflow when form size is larger than media size	1. Reboot ATM. 2. Call your attendant.
97221D4	Media Name is NULL	1. Reboot ATM. 2. Call your attendant.
97221D5	Invalid Media (Attribute for Media definition is not proper)	1. Reboot ATM. 2. Call your attendant.
97221D6	Invalid Media (Area size is larger than media size)	1. Reboot ATM. 2. Call your attendant.
97221D7	Invalid Media (Size of Media Name is exceeded to 2048 bytes totally)	1. Reboot ATM. 2. Call your attendant.
97221E1	Field is not Found	1. Reboot ATM. 2. Call your attendant.
97221E2	Field Error (This Field must have initial value)	1. Reboot ATM. 2. Call your attendant.
97221E3	Non-Indexed value for Indexed Field	1. Reboot ATM. 2. Call your attendant.
97221E4	Invalid Field	1. Reboot ATM. 2. Call your attendant.
97221E5	Invalid Field (This Field’s width is 0)	1. Reboot ATM. 2. Call your attendant.
9740020	Failed to create file	1. Reboot ATM. 2. Call your attendant.
9740025	Failed to copy file	1. Reboot ATM. 2. Call your attendant.
9745500	System power off while dispensing
97915XX	DEV_BRM Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
97916XX	DEV_PBM Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
97918XX	DEV_PIN Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
9791AXX	DEV_FNG Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
9791BXX	DEV_VFD Time over Error Code	1. Reboot ATM. 2. Call your attendant.
97925XX	DEV_BRM FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
97926XX	DEV_PBM FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
97928XX	DEV_PIN FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
9792AXX	DEV_FNG FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
9792BXX	DEV_VFD FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
9799901	DOOR CHECK	1. Reboot ATM. 2. Call your attendant.
9799902	LIGHT ERROR	1. Reboot ATM. 2. Call your attendant.
9799903	SPL ERROR	1. Reboot ATM. 2. Call your attendant.
9799904	PIN ERROR	1. Reboot ATM. 2. Call your attendant.
9799905	SENSOR CHECK	1. Reboot ATM. 2. Call your attendant.
9799907	UPS ERROR	1. Reboot ATM. 2. Call your attendant.
9799908	SCREEN ERROR	1. Reboot ATM. 2. Call your attendant.
991@@91	ON TRANSACTION POWER OFF	1. 1. Check power supply. 2. Check backup battery.
D000100	Error while modem initializing	Check the modem connection and the modem test.
D000200	Reversal transaction failure	Check for any CDU error codes and the number of notes dispensed to customer.
D000300	PIN ERROR	Transaction was denied by host.
D000400	INVALID PIN	Reboot ATM.
D000500	BANK UNAVAILABLE	Transaction was denied by host.
D000600	CARD NOT SUPPORTED	Transaction was denied by host.
D000700	INSUFFICIENT FUNDS	Transaction was denied by host.
D000800	INELIGIBLE TRANSACTION	Transaction was denied by host.
D000900	INELIGIBLE ACCOUNT	Transaction was denied by host.
D001000	DAILY LIMIT EXCEEDED	Transaction was denied by host.
D001100	UNABLE TO PROCESS	Transaction was denied by host.
D001200	Invalid transaction	Check the transaction from the host and try again.
D001300	Invalid amount	Check the transaction from the host and try again.
D001400	Invalid card number	Check the transaction from the host and try again.
D001400	Invalid card number	Check the transaction from the host and try again.
D001500	UNABLE TO PROCESS	Transaction was denied by host.
D001600	WITHDRAWAL LIMIT ALREADY REACHED	Transaction was denied by host.
D001700	INVALID AMOUNT	Transaction was denied by host.
D001800	EXTERNAL DECLINE	Transaction was denied by host.
D001900	SYSTEM ERROR	Transaction was denied by host
D002000	Surcharge screen should have been displayed	Check the transaction from the host and try again. Check BIN List.
D002100	ROUTING LOOKUP PROBLEM	Transaction was denied by host.
D002200	UNABLE TO PROCESS	Transaction was denied by host.
D002300	TRANSACTION NOT SUPPORTED	Transaction was denied by host.
D002400	Exceeds Issuer Withdrawal Limit	Check the transaction from the host and try again.
D003900	No Credit Account	Check the transaction from the host and try again.
D005100	Insufficient Funds	Check the transaction from the host and try again.
D005200	No Checking Account	Check the transaction from the host and try again.
D005300	No Savings Account	Check the transaction from the host and try again.
D005400	Expire Card	Check the transaction from the host and try again.
D005500	Incorrect Pin	Check the transaction from the host and try again.
D005700	Transaction not Permitted – Card	Check the transaction from the host and try again.
D005800	Transaction not Permitted – Terminal	Check the transaction from the host and try again.
D006100	Exceeds Withdrawal Limit	Check the transaction from the host and try again.
D007500	PIN Tries Exceeded	Check the transaction from the host and try again.
D007800	No Account	xxxx
D008000	Invalid Date	xxxx
D008300	Can not Verify PIN	Check the transaction from the host and try again. Try different cards.
D008600	Can not Verify PIN	Check the transaction from the host and try again. Try different cards.
D009100	Bank Unavailable	Check the transaction from the host and try again.
D009200	System Unavailable	Check the transaction from the host and try again.
D009300	Transaction Serial Number mismatch	Check the transaction from the host.
D009400	Record format mismatch	Check the transaction from the host.
D009500	Routing ID mismatch	Check the transaction from the host.
D009600	Terminal ID mismatch	Check the transaction from the host.
D009700	Response Type mismatch (Reversal)	Check the transaction from the host.
D009800	Response Type mismatch (Day Close)	Check the transaction from the host.
D009900	Response Type mismatch (Config.)	Check the transaction from the host.
D009A00	Response Type mismatch (Withdrawal/Balance/Transfer)	Check the transaction from the host.
D009B00	STX error	Check the transaction from the host.
D009C00	ETX error	Check the transaction from the host.
D009D00	FS out (after response code)	Check the transaction from the host.
D009E00	FS out (after retrieval reference number)	Check the transaction from the host.
D009F00	FS out (after system trace audit number)	Check the transaction from the host.
D00A000	FS out (after account balance)	Check the transaction from the host.
D00A100	FS out (after available balance)	Check the transaction from the host.
D00A200	FS out (after surcharge amount)	Check the transaction from the host.
D00A300	FS out (after authorization response text)	Check the transaction from the host.
D00A400	ETX wrong position	Check the transaction from the host.
D00A500	FS out (after total cash dispense amount)	Check the transaction from the host.
D00A600	FS out (after total non-cash dispense amount)	Check the transaction from the host.
D00A700	FS out (after total surcharge amount)	Check the transaction from the host.
D00A800	FS out (after config surcharge amount)	Check the transaction from the host.
D00A900	ETX out (config)	Check the transaction from the host.
D00AC00	Invalid data received from the host (MAC data mismatch)	Check the transaction from the host.
D00B000	TERMINAL ID MISMATCHED
D00B100	TRANSACTION CODE MISMATCHED	.
D00B200	SECOND FIELD ID CODE MISMATCHED
D00B300	FIRST DES KEY WRONG SIZE
D00B400	SURCHARGE AMOUNT WRONG SIZE
D00B500	Sequence Number MISMATCHED
D00B600	INVALID RESPONSE CODE ERROR
D00B700	Authorization Number Error
D00B800	BUSINESS DATE Error
D00B900	Transaction time Number Error
D00BA00	BUSINESS DATE Error
D00BB00	Balance amount Error
D00BC00	Actual Surcharge Error
D00BD00	Sequence Number MISMATCHED
D00BF00	BUSINESS DATE Error
D00C000	Settlement Error
D00C100	Host Mac result error	Check the key mode and MAC value.
D00C200	ATM Mac result error	Check the key mode and MAC value.
D011100	REVERSAL DECLINED
D022200	PIN CHANGE DECLINED
D100000	No connection	1. Check phone number. 2. Check modem cable. 3. Contact phone company.
D110000	Cannot receive ENQ from the host	1. Check phone number. 2. Check modem cable. 3. Contact telephone company.
D120000	Transmission error : Failed to receive requesting the modem to send the data.	1. Check modem and modem cable connection. 2. Contact telephone company.
D130000	Receiving NAK more than 3 times	1. Check modem and modem cable connection. 2. Contact telephone company.
D140100	Disconnected by Unknown Reason	1. Check modem and modem cable connection. 2. Contact telephone company.
D140200	Disconnected by rejected call from remote party	Try again later.
D140300	Disconnected because the local phone was picked up	Try again later.
D140400	Disconnected by Forwarded	1. Check modem and modem cable connection. 2. Contact telephone company.
D140500	Disconnected by Unreachable	1. Check modem and modem cable connection. 2. Contact telephone company.
D140600	Disconnected by Congestion	1. Check modem and modem cable connection. 2. Contact telephone company.
D140700	Disconnected by Incompatible	1. Check modem and modem cable connection. 2. Contact telephone company.
D140800	Disconnected by unknown reason	1. Check modem and modem cable connection. 2. Contact telephone company.
D140900	Disconnected by Bad Address	1. Check modem and modem cable connection. 2. Contact telephone company.
D141000	Disconnected by Unavailable	1. Check modem and modem cable connection. 2. Contact telephone company.
D150000	1. Modem dial connection time-out (while dialing the modem) 2. No response from host for 60 seconds	1. Check modem and modem cable connection. 2. Contact telephone company.
D160100	Disconnected by Bad Address	1. Check modem and modem cable connection. 2. Contact telephone company.
D160200	Disconnected by Unavailable	1. Check modem and modem cable connection. 2. Contact telephone company.
D160300	Disconnected by Out of Order	1. Check modem and modem cable connection. 2. Contact telephone company.
D170000	No carrier (while sending/receiving data after dial connection)	Check host.
D170100	No Carrier during ENQ data receive from host	Check host.
D170200	No Carrier before sending data send to host	Check host.
D170300	No Carrier during sending data send to host	Check host.
D170400	No Carrier during ACK/NAK data send to host	Check host.
D170500	No Carrier during ACK/NAK data receive from host	Check host.
D170600	No Carrier during receiving data	Check host.
D170700	NAK retry error.
D170800	Send retry error
D170900	Modem initialize fail
D171000	Modem Comport Failed
D180000	No Dial Tone(in Modem dial connection)
D190000	No Answer
D200000	Dial(Line) busy Try again later.
D210000	Time out(30sec.) for initializing modem before Modem Dial connecting	Check telephone line connection. Test Modem.
D220000	not receiving EOT from HOST
D230000	No response from Host – Dialing time out to Host	Check telephone line connection. Test Modem. Check phone number.
D250000	Cannot connect to the host	Check telephone line connection.
D251000	Timeout while Sending	Check telephone line connection.
D251100	Communication error while Sending	Check telephone line connection.
D251200	Socket error while Sending	Check telephone line connection.
D251300	Timeout while Receiving	Check telephone line connection.
D251400	Communication error while Receiving	Check telephone line connection.
D251500	Socket Error while Receiving	Check telephone line connection.
D320000	No response from Host/Dialing time out to Host	Check telephone line connection.
D320100	Outbound call is aborted	Check telephone line connection.
D320200	Fail to dial out	Check telephone line connection. Test Modem.
D320300	No Line Reply
D320400	Get Line ID Failed
D320500	Modem Comport Failed
D320600	Call Failed
D320700	No Answer
D320800	Modem Call Other Error
D410000	CRC Mismatch	Check telephone line connection.
D410100	No CRC Received	Make sure that the host is using CRC.
DA0xxx0	Host Denial Error Refer to E7.	Description for error code organization.
F000100	Number of Bill is not inputted	Enter number of bill. (required)
F000200	Parameter is not properly set (Surcharge Owner)	Enter surcharge owner. (required)
F000300	Parameter is not properly set (Surcharge Amount)	Enter surcharge owner. (required)
F000400	Parameter is not properly set (Adver. Text refreshing timer)	Enter Ad text refresh timer.
F000500	Parameter is not properly set (Advertisement text)	Enter Ad text.
F000600	Parameter is not properly set (Dispense limit)	Enter Dispense limit.
F000700	Parameter is not properly set (Denomination)	Enter Denomination. (required)
F000800	Parameter is not properly set (Fast Cash)	Enter Fast Cash amount.
F000900	Master Key Index invalid	Check Master key index.
F000A00	Master Key empty	Enter Master key. (required)
F000B00	Host Phone Number is not inputted	Enter Host phone number. (required)
F000C00	Error Retry Timer is not inputted	Enter Retry timer.
F000D00	RMS Password is not inputted in RMS Enable	Enter RMS password.
F000E00	RMS Phone Number is not inputted in RMS Enable	Enter RMS phone number.
F000F00	Terminal Number is not inputted	Enter Terminal number. (required)
F001000	Routing ID is not inputted	Enter Routing ID. (required)
F001000	Master Key Serial Number is not inputted	Enter Master key serial number.
F001100	Master Key Serial Number is not inputted	Enter Master key serial number.
F001200	Non-Cash Type text is not inputted	Enter Non-cash type text.
F001300	Parameter is not properly set	Check proper parameters in setting.
F001400	NVRAM Failure	Try to clear NVRAM.
F001500	ATM Serial No. Empty	Enter ATM serial number. (required)
F001600	Default master password was not changed
F001F00	Machine serial number is not set	1. Check serial number. 2. Set serial number.
F002F00	Host type is not set	1. Check host type. 2. Set host type.
F003F00	Communication ID invalid (only triton)	Contact to technician support team.
F004F00	EPP(Pin pad) key mode is invalid	1. Check modem cable 2. Contact to technician support team
F005F00	Denomination is invalid	1. Check modem cable 2. Contact to technician support team
F006F00	Failed Host Connection!	1. Check Host Connection. 2. Contact to technician support team.
FFFFFFF	NVRAM is broken 2. Clear NVRAM	1. Reset Master Password
POWERAB	UPS ABNORMAL	Check UPS
POWERAC	POWER OUT OR AC OFF	1. Check AC power status and environment. 2. Check AC power status and environment.
POWERBA	BATTERY LOW	1. Check AC power status and environment. 2. Check UPS.
SDN0100	Service Panel (SPL) communication error	Check the cables and connections.