Error code 1325 : Microsoft office application is now an important element of our day to day life as it deals about our studies, work, business etc. And as it is a development era Microsoft has launched the well developed and secured products such as Office 365 and Office 2016 and also Office 2013 which was precede of Office 365 and Office 2016. You could buy the Office product from Microsoft product list or store .And in some cases the installation or update of Office may end up with Error code 1325
Step 1. Temporarily disable Firewall and Antivirus
Error code 1325 while installing or updating the Microsoft Office may occur in case of Network or firewall restriction. The network rules or firewall rules in the network/computer may block the installation of Office program or its updating as a part of their security measurements. These firewall rules and Antivirus are implemented on the computer by the network provider or the computer user on its core system or registry.
You could fix the Error code 1325 by disabling the firewall or antivirus temporarily or you could fix the Error code 1325 by making creating an exceptional rule for Microsoft Office installation or update.
Follow the steps to disable Firewall:
Step 1. Open “control panel”
Step 2. Navigate to “system and security” and then to “Windows Firewall”
Step 3. Click on “turn windows firewall On or Off”
Step 4. Select Turn Off firewall for both private and public network.
Step 5. Try installing or updating Microsoft Office and check whether the Error code 1325 is fixed.
For more information: click here to view Microsoft Reference article to disable windows firewall.
Follow the steps to disable Antivirus:
Step 1. Open Antivirus application installed on the computer.
Step 2. Click on settings and navigate to real time protection.
Step 3. Turn Off real time protection.
Step 4. Navigate to Antivirus firewall.
Step 5. Turn off Antivirus firewall.
Step 6. Click on YES or OK confirmation prompt if prompted.
Step 7. Try installing or updating Microsoft Office and check whether the Error code 1325 is fixed.
Step 2. SFC Scan to fix Error code 1325
Error code 1325 also occurs in case of system file errors or corruption. If the Error code 1325 is occurred due to the system file corruption, it could be fixed easily by the SFC scan. The SFC scan or system file checking scan is the process of replacing or repairing the corrupted copy of system files using the cached copy of the file from the directory.
Follow the steps to initiate SFC scan:
Step 1. Open command prompt in administrative privileges.
Step 2. Type “ sfc /scannow “ and click enter.
Step 3. The scan will begin automatically .
Step 4. Do not close the command prompt until the scan get completed.
Step 5. Try installing or updating Microsoft Office and check whether the Error code 1325 is fixed.
For more information: Click here to view Microsoft reference kb article 929833 for sfc scan
Step 3. Registry repair to fix Error code 1325
Error code 1325 also occurs due to registry corruption or key value errors. A single key value corruption or change may lead to malfunctioning of the entire Microsoft Office program.
In order to fix Error code 1325 it is required to repair the registry keys and rebuilt the string values. And we request you to back up the registry before initiating the registry repair as registry is a highly sensitive element of a computer system and it is recommended to be done in the presence of Online or offline technician.
For more information on back up of registry follow the Microsoft kb article 322756
Follow the steps to repair registry:
Step 1. Open registry editor
Step 2. Delete the preinstalled or older registry key which block the installation of latest version or update.
Step 3. Navigate the below keys and delete it.
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0
HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\11.0
HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\12.0
HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\14.0
HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Office\15.0
Step 5. Also change the DWORD values in below keys from 0 to 1 in Office common registry folder.
LicenseServers
LicenseServerRedirection
AutoExpandDLsEnable
PassportAuthProvider
Solution 4. Remove and reinstallation.
If Error code 1325 is not fixed in registry repair, SFC scan and firewall/antivirus exception, it is required to remove the Office suite completely from the programs and features, and then to reinstall the product for a proper use.
Follow the steps given below to fix Error code 1325 completely.
Step 1. Open control panel
Step 2. Click on uninstall programs and features
Step 3. Search for Microsoft Office in the list.
Step 4. Select Microsoft Office and click on uninstall.
Step 5. Once uninstall is finished, try running Office setup to install Microsoft Office.
For more information: Click here to view Microsoft reference kb article to uninstall a program.
How to install Microsoft Office
Step 1. Open Office My Account
Step 2. Login to Office account using your registered email ID and password.
Step 3. Click on install Option under the Office product in your account.
Step 4. Save the installer setup if prompted and run it once download is completed.
Step 5. Do not go offline or reboot the computer once installation is initiated.
Step 6. Click on finish button once the program is installed completely.
Please note: If you are trying to install School or college or company version of Office suite click here to login to your office account and then follow from step 2.
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Question
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Hi,
I need some help here. We are installing a vendor app called ACL Audit Exchange on
a WIN 2008 server. We have tested in several machines, and only on 1 server we are seeing the following error.Error 1325. repository is not a valid short file name
I looked further in the installation logs and seeing the following:
MSI (s) (A4:38) [17:23:40:773]: PROPERTY CHANGE: Adding payload_ul.98CB24AD_52FB_D
B5F_FF1F_C 8B3B9A1E18 E
property. Its value is ‘C:\Windows\winsxs\x86_microsoft.vc8 0.crt_1fc8 b3b9a1e18e 3b_8.0.507 27.762_non e_10b2f55f 9bffb8f8\’ .
MSI (s) (A4:38) [17:23:40:773]: PROPERTY CHANGE: Adding Redist.51D569E0_8A28_11D2_B962_00609 7C4DE24
property. Its value is ‘C:\Windows\SysWOW64\’.
MSI (s) (A4:38) [17:23:40:773]: PROPERTY CHANGE: Adding System.51D569E0_8A28_11D2_B962_00609 7C4DE24
property. Its value is ‘C:\Windows\SysWOW64\’.
MSI (s) (A4:38) [17:2340:773]: PROPERTY CHANGE: Adding Redist.51D569E3_8A28_11D2_B962_00609 7C4DE24
property. Its value is ‘C:\Windows\SysWOW64\’.
MSI (s) (A4:38) [17:23:40:773]: PROPERTY CHANGE: Adding System.51D569E3_8A28_11D2_B962_00609 7C4DE24
property. Its value is ‘C:\Windows\SysWOW64\’.
MSI (s) (A4:38) [17:23:40:773]: PROPERTY CHANGE: Adding Redist.3CE1F932_C090_11D2_977B_00609 7C4DE24
property. Its value is ‘C:\Windows\SysWOW64\’.
MSI (s) (A4:38) [17:23:40:773]: PROPERTY CHANGE: Adding System.3CE1F932_C090_11D2_977B_00609 7C4DE24
property. Its value is ‘C:\Windows\SysWOW64\’.
MSI (s) (A4:38) [17:23:40:773]: PROPERTY CHANGE: Adding Sys32ConfDir property. Its
value is ‘C:\Windows\SysWOW64\config\’.
MSI (s) (A4:38) [17:23:40:773]: PROPERTY CHANGE: Adding systemprofileDir property.
Its value is ‘C:\Windows\SysWOW64\config\systempr ofile\’.
MSI (s) (A4:38) [17:23:40:773]: PROPERTY CHANGE: Adding SysAppDataDir property. Its
value is ‘C:\Windows\SysWOW64\config\systempr ofile\AppD ata\’.
MSI (s) (A4:38) [17:23:40:773]: PROPERTY CHANGE: Adding SysTmpProfLocalDir property.
Its value is ‘C:\Windows\SysWOW64\config\systempr ofile\AppD ata\Local\ ‘.
MSI (s) (A4:38) [17:23:40:773]: PROPERTY CHANGE: Adding newfolder1 property. Its value
is ‘C:\ProgramData\Microsoft\Windows\St art Menu\Programs\ACL Analytics Exchange 4\’.
MSI (s) (A4:38) [17:23:40:804]: Note: 1: 2303 2: 5 3: \\PRODSHARE-000YYB\PRD_ACL\
MSI (s) (A4:38) [17:23:40:804]: Note: 1: 1325 2: repository
Error 1325. repository is not a valid short file name.
MSI (s) (A4:38) [23:39:19:140]: Product: ACL Analytics Exchange Server (Non-Unicode
version) — Error 1325. repository is not a valid short file name.Action ended 23:39:19: CostFinalize. Return value 3.
Action ended 23:39:19: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): UpgradeCode = {4BDF3D03-2537-4D83-B91F-9EFEFB7B9F1 C}
Property(S): ProductCode = {354867C2-F4F8-426F-964E-BBE7BE5DB1B C}
Property(S): VersionNT = 601This is a msi package from vendor and the installing user has full access to those
storage( NAS) locations
Answers
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MSI (s) (A4:38) [23:39:19:140]: Product: ACL Analytics Exchange Server (Non-Unicode version) —
Error 1325. repository is not a valid short file name.I would recommend that you start with the recommendations shared here: http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-1325-filename-is-not-a-valid-short-file-name.html
More if you ask your vendor as they might help more with the setup.
This posting is provided AS IS with no warranties or guarantees , and confers no rights.
Ahmed MALEK
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Proposed as answer by
Tuesday, March 24, 2015 10:53 AM
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Marked as answer by
Vivian_Wang
Wednesday, April 8, 2015 2:09 AM
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Proposed as answer by
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Hi,
The server is joined domain or not?
Maybe you could try to use another new user account to check the result.
Regards.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com
-
Proposed as answer by
Vivian_Wang
Thursday, April 2, 2015 7:14 AM -
Marked as answer by
Vivian_Wang
Wednesday, April 8, 2015 2:09 AM
-
Proposed as answer by
We have a problem with Outlook 2010 on Windows XP. When a user is logging on to a computer and starts Outlook 2010, there is a screen displayed that is going to configure Outlook settings, but this should not be nessecery, Outlook is already configured.
After a while this error is displayed: Error 1325.folder Is Not A Valid Short File Name. Then the screen can be closed and Outlook is working fine. In the eventlog error this error is logged:
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11325
Date: 14-9-2010
Time: 11:47:31
User: MYDOMAIN\Username
Computer: ADMI-02
Description:
Product: Microsoft Office Professional Plus 2010 — Fout 1325.personeel is een ongeldige korte bestandsnaam.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 39 30 31 34 30 30 30 {9014000
0008: 30 2d 30 30 31 31 2d 30 0-0011-0
0010: 30 30 30 2d 30 30 30 30 000-0000
0018: 2d 30 30 30 30 30 30 30 -0000000
0020: 46 46 31 43 45 7d FF1CE}
I can see that the foldername given in «Fout 1325.personeel is een ongeldige korte bestandsnaam» should be a foldername. In the Group Policy we use folder redirection (Basic) to the user home directory and the name «personeel» is a part used in the homedirectiory
name (\\servername\HomesPersoneel$\username). Al documents and other things are redirected to the user home share.
Everything is working fine, it’s just that outlook is running some configuration wizard. Already found something that you need to reinstall office (http://support.microsoft.com/kb/290301), but if that’s
a lot of work with multiple computers.
Anyone a suggestion?
Thanks in advance,
Roland
Error 1325 ‘Documents’ is not a valid short file name
I am continuously getting the above error on serveral applications. I have tried to run the fix called msicuu2.exe but even that will not install. Can anyone tell me a way to solve this error instead of reinstalling Windows? I am on Windows XP by the way. Thanks
Re: Error 1325 ‘Documents’ is not a valid short file name
Can you also tell me the method what you did to make changes in your registry? I am getting the same problem which is very annoying. Please help me out? Thanks
Error 1325: ‘Documents’ is not a valid short file name … Registry Editing Instructions
If you are still having the problem, this was my solution, as My U3 device changed some settings in my registry that caused the same error:Warning … registry tampering can be HARMFUL!!!!!!! BE CAREFUL!!!
If you are even slightly queasy at messing with the registry, DON’T!!!Call a PROFESSIONAL,
Otherwise continue as listed below, Remember these instructions assume that you are comfortable with computers and experienced in messing with things like this.
Create a system restore point:
Start->All Programs->Accessories->System Tools->System Restore and create a new restore point.Start the registry editing process:
Start->Run->Type: ‘regedit’
Registry editor window opens
Press: ‘Ctrl-F’ to open search window
Type: ‘\Documents\’ to search for registry values of this type
This will highlight the area where the value contains the searched string.In mine it was found under the explorer user shell folders for the History, Favorites, Cache, Cookies, etc. and the values looked something like this:
J:\Documents\CruzerSyncData\FavoritesSO I found the Backup_Favorites which had this value:
%USERPROFILE%\FavoritesAnd I copied this and pasted it into the value for Favorites.
so that the registry looked like thisFavorites %USERPROFILE%\Favorites
and not:
Favorites J:\Documents\CruzerSyncData\FavoritesI repeated this for the History, Favorites, Cache, Cookies, etc by simply replacing the values containing «\Documents\» with the values from the backups. There were a couple that had different end codes and I simply maintained those and replaced the initial part containing the «J:\Documents\CruzerSyncData\» with %USERPROFILE%.
After I changed all of the values that showed up using the search » \Documents\ » I was immediately able to install msicuu2.exe and clean up to install VISIO 2007 followed by OFFICE 2007 error free.
I hope this helps and doesn’t ruin anybodies computers.
Windows XP Error 1325: ‘Documents’ is not a valid short file name Installing OFFICE, VISIO, Windows Installer Cleanup Utility msicuu2.exe info here:
http://support.microsoft.com/kb/290301 and download here: http://download.microsoft.com/downlo…bd/msicuu2.exe
Re: Error 1325 ‘Documents’ is not a valid short file name
Just an update on this error and Windows 7. I loaded Win7 on my laptop and encrypted the D drive. I moved my personal folders to the D drive and figured my stuff would be OK…With the encryption the Sprint air card software I was installing couldn’t access the My Documents folder…Unlocked the encrypted drive and it installed just fine…Bitten by technology again.
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Article ID: 328162
Article Last Modified on 12/4/2007
- Microsoft Office XP Professional Edition
- Microsoft Office XP Small Business Edition
- Microsoft Office XP Standard Edition
- Microsoft Office XP Standard Edition for Students and Teachers
- Microsoft Office XP Developer Edition
- Microsoft Access 2002 Standard Edition
- Microsoft Excel 2002 Standard Edition
- Microsoft FrontPage 2002 Standard Edition
- Microsoft Outlook 2002 Standard Edition
- Microsoft PowerPoint 2002 Standard Edition
- Microsoft Word 2002 Standard Edition
This article was previously published under Q328162
SYMPTOMS
When you try use the Add or Remove Programs tool in Control Panel to remove Office XP or make changes to your Office XP installation, you may receive the following error message:
Error 1325 — File name
is not a valid short file name.
CAUSE
This issue may occur if you have reinstalled Office XP on a new drive after you moved or removed the drive in which Office XP was originally installed.
RESOLUTION
To resolve this issue:
- Download and install the Windows Installer Cleanup Utility. For additional information about how to download and install the Windows Installer Cleanup Utility, click the following article number to view the article in the Microsoft Knowledge Base:
290301 Description of the Windows Installer CleanUp Utility
- Click Start, point to All Programs, and then click Windows Install Clean Up.
- From the list of installed programs, click Microsoft Office XP , and then click Remove. Note that the exact name of this entry may vary.
- Click OK to confirm the removal, and then click Exit.
- Restart your computer, and then install Office XP.
Keywords: kbtshoot kberrmsg kbprb kbsetup KB328162