Ошибка 1311 исходный файл не найден office 2016

This describes the Microsoft Office error code 1311 solutions in this article. Error 1311 Microsoft Office 365/2019/2021 was found that many users having trouble repairing or installing office programs on their Windows and Mac computers. The majority of issues are due to Office licensing, Windows updates, insufficient system resources like disk space, internet connectivity, etc. So this article provides the solution for different kinds of office issues related to Error 1311 When Installing Office 365/2021/2019.

Error 1311 Source File Not Found Returns Following Error Messages:-

Something went wrong Error code 1311 Go online for additional help.

The office is Busy, There is a problem starting the Office Installation.

We are sorry, but we are unable to start your program.

Sorry installation can’t continue because no compatible office products are detected.

We are sorry, but we can’t verify the signature of files required to install your office product.

Internet connection needed. Office error code 1311.

Background installation ran into a problem.

Something went wrong Error code 1311 Go online for additional help.

When operating system unable to add and/or remove the products that you are requesting, It requests you to verify file’s signature that required to install the office 365/2021/2019 product. Usually, returns error code series 300XX, 1xxx series depends on the cause of the issue.

Office is Busy, There is a problem starting the Office Installation

It appears when you try to open any office program like word ,excel etc., and the office already in progress .it gives a message “we are either updating or helping you add/ or remove some programs.

We are sorry, but we are unable to start your program. When Trying to install Office 365/2021/2019, get error 1311

Unable to start a program is a common error in a windows operating system that causes due to failed services of a program. If there are Windows Installer services found to be not working, then you cannot install an Microsoft 365 or Office365/2019/2021 product.

Sorry, we ran into a problem Error code 1311 – Sorry installation can’t continue because no compatible office products are detected.

A Microsoft Windows Operating system is released in two different bit versions depending on the hardware architecture such like 32 and 64. It is required to install relevant versions of office suitable for the Windows Operating systems. In case of any mismatch in the versions selected, you can see this error message that says no compatible office products are detected.

We are sorry, but we can’t verify the signature of files required to install your office product.

An Office product package is available in different forms like a disc or a click to run. In the case of a disc failure, you might see this error message which says signatures of files required to install the Microsoft 365 product.

Internet connection needed. Installation failure. Error 1311: Source not found. Verify file exist

While you performing the online repair for your office product this error message may occur due to internet problems. You can do a quick offline repair.

Also, Installation of Microsoft Office requires an internet connection depending on the version. The latest Office 365 suite comes with a click to run version which is a small setup file when you click on it, that would start the installation by downloading all the required files for the program. In the case of an intermittent connection or some connectivity failures, you might end up seeing this Error 1311 When installing MS Office.

Background Installation ran into a problem

This background installation ran into a problem causes when your Office program related files are corrupted. It is required to repair your Office 365 program. In addition, we need to check for malware or virus related issues on your computer. background installation ran into a problem causes when your Office program related files are corrupted. It is required to repair your Office 365 program. In addition, we need to check for malware or virus related issues on your computer.

Unable to start the Office program

This message explains that the program has been stopped by your Windows. The computer must be scanned using the Windows system file scan process. This also shows that Office related files are missing from Program folders. If this happened recently with any of your cleanup programs, a system restore could help you to fix the same.

Diagnose your computer to fix Runtime Code 1311 Source file not found

There are few ironically shown Office error codes that require an immediate action. There will be a log for every action on your computer which records all the events. It is termed as an Event viewer. This is a Windows Inbuilt program under system tools, it provides all the information for the problem causing keys.

This could cause due to the failure with your Windows related services and the executable file is unable to read the required files when you try installing Office 365/2021/2019. There may be issues with the startup programs which can be checked under System Configuration.

Perform system file scan:-

System file scan in short SFC scan is windows inbuilt program to fix altered/modified and damaged files of the operating system. It can fix several updates failures, other violations done by several mismatched files.

To Run system file scan in your windows operating system, first Open command prompt (CMD) in admin mode and Run the command SFC/SCANNOW 

Office error codes also can be fixed with this scan if they are not damaged much. If you see any file violations still exists after the scan then move to Event viewer to check what has caused the office error code 1311. Watch video to know how to perform SFC SCAN to fix Error 1311 Microsoft Office 365/2019/2021.

How to use Event viewer to check office error logs:-

1. Click on a start button.
2. Type “RUN” and open the Run command prompt.
3. Type “EVENTVWR” and press enter key to open Eventvwr logs.

1. Double click on “windows logs” from the left-side panel and select “application “.
2. Now you can see many logs in the center panel.
3. Filter the logs to find office related issues and warnings by selecting Filter current log option from the Right side panel.

Find any critical, error logs the caused office 365 error code 1311.

If you can’t find any reasons for the issues then just take a chance to do a clean installation to save your time.

Steps to Fix the Error 1311 When Installing Office 365/2021/2019

Sometimes office won’t install due to several reasons like internet connectivity, dependencies for the product or any virus that affected your computer files etc. Then all you have to do a clean installation by removing traces of office program files existed from previous versions or by multiple office 365 installation trails by you due to several errors.

Repair/Uninstall office program: –

Windows Registry Fix:-

The registry in Windows is a console that shows the structure of your Windows Operating system and it’s internal programs. The Hexa codes inside the registry may change due to some unwanted conflicting programs which use the same resources.

To fix the Error Code 1311 in office 365/2019/2021 you need to delete the altered Office Registry keys or remove and re-create the keys with previous values. (HEXA CODE or H-KEYS).

Note: Don’t do Registry changes if you are not aware of the structure as it damages applications with one single change. Sometimes damages your computer operating system.

Take a support from Online experts regarding any unresolved issues on your computer.

As a result, chat with our Microsoft Chat Support Team to fix your computer issues Now!

QuickBooks error 1311 can arise unexpectedly and hamper the user’s work routine. If you are struggling with this issue and can’t find successful solutions, consider this blog as your guide. Here we have listed in-depth details about the issue, including what causes it and ways to fix it.

QuickBooks Desktop has numerous functionalities that help users to understand their overall financial status. One such feature is exporting the financial statement designer to a Microsoft Excel worksheet. QuickBooks sometimes encounters Error 1311 Source File Not Found while exporting the financial statement to the excel file, and the same error also arises while installing the QuickBooks Desktop application using a CD.

In this article, we have listed a few simple steps that you call to follow to get rid of QuickBooks installation error 1311. Make sure to follow the entire article to learn more about the error-causing reasons and complete troubleshooting info.

If QuickBooks Desktop error 1311 is troubling your work routine, you need to follow this guide thoroughly. Another way to resolve this is to contact Experts at the toll-free number +1- 855 738 2784 for professional assistance

QuickBooks error 1311 data1.cab pops up while trying to export a report from the financial statement writer to the Excel program. This error brings in challenges because an organization’s accounting department cannot export files from the software to Excel anymore.

The warning error message brought by error 1311 source not found is as follows:

Error 1311: Source file not found. Ensure the file exists and you have permission to access it. 

Apart from exporting files to Excel, the error 1311 source file not found data1.cab Windows 10 also creeps in while updating QuickBooks via a CD ROM or other compact disk devices. Issues in such gadgets trigger the 1311 error.

Reasons that Triggers QuickBooks Error 1311

A few misconfiguration and faults that cause QuickBooks to show error message “QuickBooks Error 1311: “Source file not found (filename). Verify that the file exists and that you can access it” are listed below:

1. QuickBooks installation file is damaged or corrupt, leading to error 1311 Windows 10.
2. There is damage to the Microsoft Office program installed on Windows.
3. QuickBooks Desktop application is not compatible with the Office version installed on Windows, which leads to error 1311.source file not found.
4. The installation CD or the CD-ROM drive is damaged.
5. The CD-ROM may be having issues accessing the disk and initiating installation and update, prompting error 1311.source file not found Windows 10 on the screen.

Recommended To Read – Getting QuickBooks Error H202

Signs Indicating QuickBooks error 1311

Now that you know the reasons causing QuickBooks error code 1311 to pop, let’s dive into the symptoms faced by users indicating its presence:

1. The error 1311 may appear on the screen with the message and description.
2. When the installation disk fails repeatedly to install QuickBooks, it signifies the presence of QuickBooks error 1311.
3. You may encounter the issue while exporting the file to media and the software keeps freezing.
4. Further, if you cannot export one or multiple reports from QuickBooks FSD to Microsoft Excel, it means you’ve been attacked by QuickBooks error 1311.

Now that the reasons and signs for error 1311 are clear let’s plunge into ways how to fix error 1311 effectively.

Possible Solutions to QuickBooks Error 1311

The following troubleshooting methods will help you fix QuickBooks error 1311 effectively and quickly:

Install QuickBooks from the Local Storage of your Computer

1. Open the CD-ROM drive and insert the QuickBooks installation CD into it.
2. If the auto run automatically opens the QuickBooks installation window then click Quit at the lower right corner.
3. Right click on the Windows Desktop and move your cursor to New option and select Folder.
4. Name this folder QuickBooks Installation and open Windows File Manager.
5. Open the CD-ROM drive and select all the files by pressing Ctrl + A.
6. Press Ctrl + C to copy all the selected files and navigate back to the new folder created on the desktop.
7. Right click inside the folder and select Paste.
8. After all the files are copied to the folder try installing QuickBooks once again from this new location of the installation files.

NOTE: In case you get any error while copying the files then it indicates that the installation CD is damaged and you will need to get a new CD for installing QuickBooks.

Restrict CD-ROM Access to Local Users

1. Press Windows + R and type Control Panel in the Run window and hit Enter.
2. Select Administrative Tools and click the list to get the Local Security Policy option.
3. Now select the Local Policy Folder by expanding the list.
4. Choose the Security Options and select the Microsoft Windows version you are using.
5. Select Restrict CD-ROM access to local users only option and exit.

IMPORTANT: Make sure you are having Microsoft Office 2000 or later installed on Windows as any previous version is not supported by QuickBooks Financial Reports.

Read Also – Fix QuickBooks Error 15215

Check the Compatibility of Microsoft Office with QuickBooks

1. Press Windows + R and type Control Panel.
2. Press OK and select Add or Remove Programs.
3. Double click Microsoft Office and select Repair to fix any installation errors.
4. If you have an outdated version of Office installed then visit Microsoft Official Download Page to get the latest version.

Install after Copying Files to Hard Drive

1. Insert the QuickBooks updation/installation CD into the CD-ROM and see if installation begins automatically. If it does, hit Quit and exit.
2. Now, go to the Start tab of Windows and find Explore.
3. You need to form a folder to copy the installation file in Desktop.
4. Next, browse the CD-ROM and right-click to ‘Explore’ it.
5. Search for QuickBooks and other third-party folders. Here, tap the setup.exe option.
6. Hold the Ctrl key on the keypad and press the files and folders option to copy them.
7. Now you need to paste these copied files into the new folder you created.
8. If the QuickBooks error 1311 strikes again, it indicates an issue with the CD-ROM.
9. Calling the customer service executives can help you come out of this situation.
10. However, if no error appears, launch the new folder and double-tap the setup.exe file to begin the installation.

Undertake Scanning and Installation

1. From the Windows tab, search for Command Prompt in the All Programs tab. Alternatively, you can launch the Run Window (Windows + R) and type cmd in there without pressing Enter.
2. When the command prompt option appears, right-click it and choose to Run as Administrator.
3. A black window with a blinking cursor will appear, where you need to type SFC/Scannow and press Enter.
4. After completing the scanning process, go back to the Command Prompt and type msiexec/region, and hit Enter.
5. Further, type msiexec/regserver in this window and hit the Enter key.
6. End by paying a visit to the creative suite (CS) installation.

Install CS4 Application Again

1. Execute this step by pressing the Start icon on the screen or the Windows key on the keyboard.
2. Now, launch the Run Window by searching for it in the space column.
3. When the Run Window appears, type msiexec/unreg and Enter.
4. Further, reinstall the CS4 application, open the setup file, and follow all the instructions appearing on the screen to finish its installation.

Utilize PS Elements Disc

1. In this step to fix error 1311 source not found, insert the PS Elements install disc into the CD-ROM/ DVD drive.
2. Now, go to the My Computer icon and right-click the PS Elements Disc.
3. Create a folder on the Desktop and copy/ paste the folder Adobe PS Elements to it.
4. Once copied, eject the disc and launch Adobe PS Elements.
5. Double-click the file setup.exe to proceed with the installation.
6. When you agree to the on-screen instructions, you will reach the end of completing this process.

Wrapping Up

Following the troubleshooting steps mentioned above will definitely get you rid of QuickBooks Error 1311 but in case if you are facing any issues following the steps or for some reasons the solution is not working for you then you can always reach us at our Support Number +1- 855 738 2784. Our team of experts will get you instant resolution for QuickBooks error 1311.

FAQs

What does the error message for QuickBooks error 1311 look like?

The error code 1311 displays the following warning message when it occurs on a system:

Error 1311: “Source file not found:”C:Program Files(x86)IntuitQuickBooks 2008…Data1.cab”. Verify that all exists and that you can access it.

Click Retry to retry the failed action or click Cancel to cancel this action and continue setup.

This message can interfere with your work and hamper your productivity, so resolving it soon is crucial to resume working.

How does the Command Prompt help in fixing Error Code 1311?

You can benefit significantly from your system’s Command Prompt to fix QuickBooks error code 1311. Firstly, it lets you run the System File Checker tool to scan and diagnose issues in the system files and resolve them effectively. Similarly, it helps in installing Creative Suite Products (CS4).

Error 1311 is caused  by either a conflict, or problem, which leads your system to be unable to read a .cab file it requires for the installation of a program / application. This error typically shows for Adobe Acrobat, and also for the likes of Microsoft Office. Here are some typical error messages for the 1311 error:

Error 1311
Cannot locate source file Cabinetfile.cab

or

“Cannot find the file Adobe Acrobat [version]\data1.cab.”

What Causes 1311 Errors?

The Error code 1311 and also the others (1335, 2350) are caused when:

1. The application installer program doesn’t access the required program setup files from the program setup CD-ROM.
2. The installation files are in a compressed state.
3. An AntiVirus program that is on your system is disrupting the setup process.

How To Fix The 1311 / 2350 Error

Step 1 – Check The Installation CD For Damage

One of the biggest causes of the 1311 error is the way in which the installation CD will often be damaged (and unreadable). This is a huge issue, as it means that your computer will not be able to read the files it requires. To fix this, you should look at the reverse (shiny) side of the installation CD and see whether it’s scratched or not. If it is scratched, you should either look for a replacement CD or use one of the CD repair tools you can get from PC stores.

Step 2 – Extract Compressed Installation Files

The 1311 error shows when it cannot extract a “cabinet” file from an installation program. A cabinet (.cab) file is used by installation programs to compress a lot of files into a single, smaller file. If your PC shows the 1311 error, it’s typically a sign that the .cab file you are trying to use is either damaged, corrupt or unreadable by your software. If you manually extract this file, it should make the installation work properly again. Here’s what to do:

• Right-click on the folder and select Extract All.
• Follow the instructions.
• Once that has finished, double-click ‘Setup.exe’ in the folder that has the extracted files.

Step 3 – Re-Install The CD-ROM Device

It’s often the case that the CD-ROM will either become damaged or corrupted as Windows is used. This means that if you want to ensure the 1311 error no longer shows, you may wish to try reinstalling the CD-ROM device:

• Right-click ‘My Computer’ and select Properties.
• Click the Hardware tab, and select Device Manager.
• Expand the DVD/CD-ROM section.
• Right-click on all the devices that are listed in the section and select Uninstall.
• Close the device manager and restart your computer.
• Once Windows has re detected the DVD/CD-ROM Drives, insert the installation disk into the disk drive and install Acrobat.

Step 4 – Scan Your PC For Viruses

• Download this antivirus program

It’s often the case that viruses will infect Windows computers and prevent the likes of installations from taking place. This is very common, and should be fixed by scanning your PC for viruses. If you have an antivirus program already on your computer, you should use it to scan through your PC and fix the various infections inside; whereas if you don’t have one, you should use the link above to obtain a reliable & effective tool.

Step 5 – Clean Out The Registry

• Download this registry cleaner

The ‘registry’ is a central database which stores vital settings and information for your system. It’s also, crucially, where Windows stores a lot of vital settings for the core of your system. One of the biggest problems that causes the 1311 error is the way in which many registry files become damaged, causing your computer to show errors. To fix this, it’s highly recommended that you use a “registry cleaner” to scan through your computer and repair the various damaged registry settings that could be causing a problem inside your system. You can download our recommended tool below: