Ошибка 0x800704cf microsoft store

Many Microsoft Store users have reported they can’t use the app in both Windows 10 and 11 because of error 0x800704CF. Error 0x800704CF occurs when those users attempt to log into Microsoft Store. Its error message says, “You’ll need the internet for this… 0x800704CF.” This issue arises even when users are connected to the internet and can open web pages.

Thus, error 0x800704CF is seemingly a Microsoft Store connection issue that renders the app inoperative in Windows 11 and 10. If you’re facing this issue this is how you can resolve error 0x800704CF.

1. Run the Internet Connection and Network Adapters Troubleshooters

Windows 11 and 10 have a handy collection of troubleshooters that can be a good starting point for fixing many issues. The Internet Connection and Network Adapters troubleshooters could be useful for resolving error 0x800704CF. You can access those troubleshooters via the Control Panel in Windows 11 and 10 as follows:

1. Press Win + R at the same time to launch a Run dialog accessory.
2. Input Control Panel in Run and click OK.
3. Select the Large icons option on Control Panel’s View by menu.
   
4. Click Troubleshooting to access that applet.
5. Select the View all option to see the full list of troubleshooters.
   
6. Then double-click Internet Connections or Network Adapter to open one of those troubleshooters.
   
7. Click Next in those troubleshooters and apply any potential fixes suggested.

Windows Store App is also a troubleshooting tool that could be useful for addressing error 0x800704CF. That one might fix issues with the Microsoft Store app. So, consider running that troubleshooter as well if the others don’t provide a fix.

2. Repair and Reset the Microsoft Store App

Windows has two troubleshooting options for fixing Microsoft Store when it’s not working right. Those Repair and Reset options can resolve all kinds of app bugs and corruption errors. So, those options could feasibly resolve error 0x800704CF for some users. Check out our guide about how to reset apps in Windows for details about how to apply this resolution.

3. Set a Different DNS Server

Changing DNS server settings is a resolution that’s worked for some users who’ve needed to fix error 0x800704CF. To apply this solution, change your PC’s DNS server to Google via the Control Panel. Our guide for how to change your DNS server includes step-by-step instructions for how to do that along with the required Google DNS addresses.

4. Execute the Remove Proxy Server Command

Another confirmed method for fixing error 0x800704CF is to run a command for removing the proxy server. Users who’ve confirmed this potential solution ran the Netsh.exe utility to disable proxy, which sets more direct internet access. This is how you can remove the proxy server with the Command Prompt:

1. First, locate the Command Prompt by opening the search box (press Win + S) and inputting cmd.
2. Open Command Prompt with elevated privileges by clicking a Run as administrator option for that app inside the search tool.
3. Input the Netsch.exe command and hit Enter:

    netsh winhttp reset proxy 

   
4. Restart Windows 11 or 10 after executing the command.

5. Disable the Microsoft Network Component Setting Client

Some users have been able to fix error 0x800704CF by disabling the Microsoft Network Connection setting, which is enabled by default. It’s ok to disable that component for your connection so long as you don’t need to access resources on a Microsoft network. You can disable the Client for Microsoft Network option as follows:

1. Open the Run dialog with the Win + R key combination.
2. Type input ncpa.cpl inside Run.
3. Click OK to access the Network Connections Control Panel applet.
4. Right-click your internet network adapter to select a Properties option for it.
   
5. Deselect the Client for Microsoft Networks checkbox.
   
6. Select OK to save the new property setting, and restart your computer.

6. Reinstall the Network Adapter Driver

Error 0x800704CF can occur because of a network adapter driver issue. If your PC’s network driver is faulty, reinstalling it could be the potential solution for you. Try reinstalling your PC’s network adapter driver like this:

1. Use one of the many ways to open Device Manager and expand the Network adapters category.
2. Then right-click your PC’s internet network adapter to select an Uninstall device option for it.
   
3. Select the Delete the driver (or Attempt to remove the driver) checkbox.
4. 

   Click Uninstall inside the confirmation dialog window.

5. To reinstall, click the Action menu.
   
6. Select Scan for hardware changes on the menu to detect and reinstall the missing network driver.

7. Reregister the Microsoft Store App

Reregistering the Microsoft Store app will reset it to a default configuration, which is the closest thing to reinstalling that app (it doesn’t have an option for uninstalling).

To apply this solution, open Command Prompt with admin rights, as outlined in steps one and two of resolution four in this guide. Then execute this command:

 Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml&} 

8. Reset Your PC’s Network

Another potential cause of error 0x800704CF is misconfigured network settings. To address such a potential cause, you can reset your PC’s network components to default settings. Doing so also reinstalls network adapters.

A network reset will erase saved connection details. So, make sure you’ve got your network password handy for re-establishing your connection. Our how to reset your network settings on Windows guide tells you how to apply this possible error 0x800704CF solution in Windows 11. Fortunately, the steps for Windows 10 are the same.

9. Set Up an Alternative User Account

You might need to fix error 0x800704CF because of an issue with your current user account. Some Windows troubleshooting tools could feasibly resolve that user account glitch. However, setting up and migrating to a new user account is an alternative troubleshooting method that you can try.

To apply this solution, check out our post for resolving Windows issues by setting up a new user account. Create a new local user account as instructed in that article, and then log in to the new account to see if error 0x800704CF occurs there. If not, you can migrate your user files to the new account as covered in that guide.

Get Microsoft Store Error 0x800704CF Sorted on Your PC

Error 0x800704CF can be a taxing issue to resolve in Windows. It can seemingly arise because of networking, the Microsoft Store app, and Windows account issues, which makes troubleshooting that issue a bit of a slog. However, the troubleshooting methods outlined above will probably get error 0x800704CF sorted on most users’ PCs.

The error code 0x800704CF pops up when the users try to log into their Microsft Store account or attempt to launch the Windows Store apps on their computer. The error code indicates users need to connect to a stable internet connection, even though they are already connected to the internet.

We have discussed several troubleshooting methods that you can try to fix this issue. Follow the methods down below:

1. Run the Network Troubleshooter

Since the error message states that the issue is caused by a network issue, we recommend starting the troubleshooting process by running the network troubleshooter.

This troubleshooter is a built-in utility that will scan the network for issues preventing the Microsoft Store from establishing a connection with the internet.

Here is what you need to do:

1. To open the Windows Settings app, Press the Win + I keys simultaneously.
2. Head over to System > Troubleshoot > Other troubleshooters.
3. Now locate the Network adapter troubleshooter and click its Run button. Then, wait for the scan to complete.
4. The troubleshooter will now scan for any network-related problems and will notify you if any issues are identified. 
5. Based on the results, click on Apply this fix or Close the troubleshooter accordingly.

2. Run the Windows Store Troubleshooter

If the issue is not with the network, then the next thing that you should do is run the Windows Store troubleshooter. This tool will scan for Microsoft Store-related errors that might be preventing the Microsoft Store from working properly, and if any issues are found, it will also fix them.

Like the Network Adapter troubleshooter, this utility as well can be run via the Settings app in Windows.

Here is how you can run the Windows Store Apps troubleshooter:

1. Navigate to the Other troubleshooters section by following the steps we listed above.
2. In the next window, locate and click on the Run button for Windows Store Apps.
3. Once the troubleshooter has completed its scan, it will notify you if it finds any issues. Click on Apply this fix in the dialog to apply the suggested fixes.

3. Create a New User Account

This issue can also be caused due to a glitch in the user account. If this scenario is applicable, then you can switch to another user account and see if the problem appears again.

If you do not have a separate user account already, then you can create one by following the steps below. In case you do not want to switch to a new user account, you can try fixing the issues within the current one by running other built-in troubleshooting utilities like SFC and DISM.

To create a new user account, follow these steps:

1. Open Windows Settings by pressing the Win + I keys.
2. Choose Accounts > Family & other users in the following window.
3. Now, head over to the Other users section and click on the Add account button associated with Add other user.
4. Choose I don’t have this person’s sign-in information from the following dialog.
5. In the next step, click on the Add a user without a Microsoft account hyperlink and enter all the required information.
6. Follow the on-screen instructions to proceed.
7. Upon creating a new account, log in and see if the issue has been resolved.

4. Repair and Reset Microsoft Store

You can also fix issues within the Microsoft Store by using the repair or reset feature within the app. The app itself can be dealing with a corruption error or a bug that is causing the problem.

The first step in such cases should be to repair the Microsoft Store application. Alternatively, you can attempt to reset the application if that does not work.

Here is how you can repair the Microsoft Store application:

1. Press Windows + I keys together to launch Windows Settings.
2. Choose Apps > Apps & features in the following window.
3. Now, locate Windows Store Apps and click on the three dots associated with it.
4. Choose Advanced options.
5. In the next window, click on the Terminate > Repair button.
6. Now, wait for the process to complete and check if the issue is resolved.
7. If the error persists, then you can proceed with resetting the application. For that, follow steps 1-4 again.
8. This time, click on the Reset button and follow the on-screen instructions to proceed. However, you must note that resettings the application will make you lose any saved data like your login information.

5. Re-register Microsoft Store

Re-registering the Microsoft Store application is also a way to fix issues within the app. The application won’t lose any data with this method.

Follow these steps to proceed:

1. Right-click on the Windows icon on the taskbar and choose Windows Terminal (Admin) from the context menu.
2. Choose Yes in the User Account Prompt.
3. To re-register Store for current users, type the following command and hit Enter:

   Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

4. To re-register Store for all users, execute the following command:

   Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Once the command is executed, restart your computer and check if the issue is resolved.