Ошибка 0x0000046a принтер

Cannot install the KB3104002 80071A2D error Code

I’m going to get in trouble and cannot install the KB3104002 80071A2D error Code, Lenovo ThinkCentre Windows 7 Pro 64-bit hardware.

I ran Windows update convenience store that did not help the results of execution:

Windows Update error 0 x 80070057(2015-12-14-T-09_56_48A) NO FIXED

Registration for the service is missing or damaged FIXED

Problems to install the latest updates FIXED

Problems to install the latest updates FIXED

I downloaded and tried to run with the Windows Update Catalog, this did not help. I have set up the computer to run in a clean boot state and tried to install this did not help.

Any thoughts suggestions help.

Thank you

Doug

After masking the update sought KB3104002 updates and it found an another KB3100773 same as KB3104002 *. IE 11 updates and it failed. Ran SFC/scannow received the following Windows resource protection could not perform the requested operation. Run chkdsk/r, recovering orphaned files. Once finish if it corrects any mistakes, I’ll try updates once more, otherwise I will update the PC.

A ran SFC/scannow results: verification completed 100%. Windows resource protection could not perform the requested operation.  Run chkdsk /r to check the disk for errors and repair

After performing the chkdsk/r install all updates especially the KB3100773 and the KB3104002 have to do with the Cumulative security for IE 11 updates

Cannot install the updates, 800700c error code 1

Cannot install updates get message failed and 800700c error code 1. required healp please.

Hi Michael,

You can try the steps in this thread:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_install/cannot-install-Windows-updates-receive-error/ced31940-101F-4312-BB2A-acf0c5eaa35a

Cannot install the update 80070103 error code

Cannot install updates error code 80070103

If you get this error, you don’t need the update. Do not install hardware updates from windows update. Get the drivers from manufacturers.

Cannot install the Windows update error code: 0x80072efd.

OT: Laptop problems.

I have the following problems: has) the update of Windows Defender does not work, always ends upward with an error code: 0x80072efd,.

(b) installation of Windows Update problem is not solve itself now for some time — quite impossible update.

Windows Update error 80072efd
http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-80072efd

or

You may encounter temporary connection related errors when you use Windows Update or Microsoft Update to install updates
http://support.Microsoft.com/kb/836941

Cannot install the update KB955839 — error code: 80070490 & vista Service Pack 2

I have vista ultimate and have been unable to install KB955839 for quite awhile now, I can install each update except KB955839.
Without KB955839 installed, I don’t not offered Servicepack 2, as an update in windows update, however when I hide it I’m offered servicepack 2 as an update.
Installation fails every time however.
I tried the two installation manual and windows install update for updates without success.
Update Service Pack 2 appears to be related KB955839 install successful
I tried most of the patches in this forum

Are you download and SAVE and then go and RIGHT CLICK RUN AS ADMIN? Triple
Make sure you download the correct version.

Describe what is happening? Error messages or?

Try the fix here:

http://www.Winhelponline.com/blog/Vista-the-Windows-Installer-service-could-not-be-accessed/ Rob — bicycle — Mark Twain said it is good.

Cannot install the update KB955839 — error code: 80070490

I have Windows Vista Home Premium.  The above update will be installed not — the update regarding summer time.

Hello Michael,

I suggest to download and install Service Pack 2.  Here is the link.

http://www.Microsoft.com/downloads/details.aspx?FamilyId=a4dd31d5-F907-4406-9012-a5c3199ea2b3&displaylang=en

Thank you for using answers Forum. Please let us know how it works.

Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Backup of Windows 7 — the system cannot find the specified path, error Code 0 x 80070003

I have serious problems back up my own machine to a share on our FILE SERVER as \\FILE-SERVER\Backup\

I have already backed up another PC using exactly the same settings I used on my PC successfully.  So I guess it’s nothing to do with the FILE SERVER or the backup settings.  There must be something to do with what I’m trying to backup of my machine.

First, some background.  This exercise was started when Windows Server 2008 r2 o/s fell one of our servers.  I tried to reinstall the operating system several times, without success.  In the end, I caught another drive and rebuilt the o/s on the server.  Then I got in trouble by promoting to a domain on the network controller.  In the end, I’ve renamed server FILE Server for FILE SERVERS.

We share regularly four records on what is now the FILE SERVER:

\\FILE-SERVER\Backup — a folder where the backups of all other devices are written, so that they will be saved with the server

\\FILE-SERVER\Company — contains all of the data of our company

\\FILE-SERVER\GEM — this is for our own database application

\\FILE-SERVER\Install — contains all the installation files for the software we use

These are all inmates on a RAID 1 array that is separate from the system drive that covered.

On my laptop, I had made these «Available offline» shared folders, while I still had everything that is available to me when I was away from the office.  They were of course shared under \\FILESERVER\… not \\FILE-SERVER\… Before the server down, I had backup works fine on my machine.

After having got the server up and going again, I started going there from the WIndows 7 Client PC backups again.  I started with a desktop computer, which of course have not all offline files.  This turned out to be relatively simple.

Then, I started with my machine.  Initially I did not ‘Available offline’ folders shared meanings.  I created my backup using exactly the same settings that had worked OK on the desktop.  But when I ran the backup I got:

The system cannot find the specified path, error Code 0 x 80070003

I tried all sorts of things to make it work:

• with or without an image of the system.
• reducing the backup in a single folder.
• do it again ‘available offline files

Nothing makes no difference.  In the end, I looked in the Sync Center to look at the offline files folder.  Under mapped network drives I discovered that I still had the files and folders in \\FILESERVER.  In their Menu Popup ‘Always available offline’ is grayed out.  So I deleted the Copies offline.  This delete the files in the folders but not files.

Since I could find no way to delete the old mapped network drives.  I decided that I had painted myself into a corner.  So I bit the bullet and re-installed my laptop too.  This will get rid of the unwanted old mapped network drives — BUT NOT the ERROR!

HELP — I’m running out of ideas!

I have a WORD Document that all the settings that I used on the server and Clients, as well as the reasoning behind these settings, documents, but I can’t find a way to download.

Hi Brian,.

These problems occur because the folders or libraries that you are trying to back up or restore include a reparse point.
Analytical points are similar to shortcuts Windows or Unix symbolic links. A point of analysis can be used to point to a file that is moved temporarily to a different drive. For example, a reparse point would a folder such as C:\DVD to point to drive E, the real DVD player.

Perform the steps from the link below and see if the backup works.

Windows backup or restore 0 x 80070001, 0 x 81000037 or 0 x 80070003 errors  

If you work with Windows Server 2008 and the mapped drives, I would recommend that you post the question in the TechNet forums.

http://social.technet.Microsoft.com/forums/en-us/home?category=w7itpro

I hope that using information provided!

Cannot install updates Windows XP error Code 0 X 80070670

original title: CANNOT INSTALL UPDATES WINDOWS XP ERROR CODE 0 X 80070670

CONTINUE WITH WHAT?

Search for malware:

Download, install, execute, update and perform analyses complete system with the two following applications:

• MalwareBytes (FREE)
• SuperAntiSpyware (FREE)

Remove anything they find.  Reboot when necessary.  (You can uninstall one or both when finished.)

Search online with eSet Online Scanner.

The less you have to run all the time, most things you want to run will perform:

Use Autoruns to understand this all starts when your computer’s / when you log in.  Look for whatever it is you do not know using Google (or ask here.)  You can hopefully figure out if there are things from when your computer does (or connect) you don’t not need and then configure them (through their own built-in mechanisms is the preferred method) so they do not — start using your resources without reason.

You can download and use Process Explorer to see exactly what is taking your time processor/CPU and memory.  This can help you to identify applications that you might want to consider alternatives for and get rid of all together.

Do a house cleaning and the dust of this hard drive:

You can free up disk space (will also help get rid of the things that you do not use) through the following steps:

Windows XP should take between 4.5 and 9 GB * with * an Office suite, editing Photo software, alternative Internet browser (s), various Internet plugins and a host of other things installed.

If you are comfortable with the stability of your system, you can delete the uninstall of patches which has installed Windows XP…
http://www3.TELUS.NET/dandemar/spack.htm
(Especially of interest here — #4)
(Variant: http://www.dougknox.com/xp/utils/xp_hotfix_backup.htm )

You can run disk — integrated into Windows XP — cleanup to erase everything except your last restore point and yet more ‘free ‘… files cleaning

How to use disk cleanup
http://support.Microsoft.com/kb/310312

You can disable hibernation if it is enabled and you do not…

When you Hibernate your computer, Windows saves the contents of the system memory in the hiberfil.sys file. As a result, the size of the hiberfil.sys file will always be equal to the amount of physical memory in your system. If you don’t use the Hibernate feature and want to reclaim the space used by Windows for the hiberfil.sys file, perform the following steps:

-Start the Control Panel Power Options applet (go to start, settings, Control Panel, and then click Power Options).
-Select the Hibernate tab, uncheck «Activate the hibernation», and then click OK. Although you might think otherwise, selecting never under «Hibernate» option on the power management tab does not delete the hiberfil.sys file.
-Windows remove the «Hibernate» option on the power management tab and delete the hiberfil.sys file.

You can control the amount of space your system restore can use…

1. Click Start, right click my computer and then click Properties.
2. click on the System Restore tab.
3. highlight one of your readers (or C: If you only) and click on the button «settings».
4 change the percentage of disk space you want to allow… I suggest moving the slider until you have about 1 GB (1024 MB or close to that…)
5. click on OK. Then click OK again.

You can control the amount of space used may or may not temporary Internet files…

Empty the temporary Internet files and reduce the size, that it stores a size between 64 MB and 128 MB…

-Open a copy of Microsoft Internet Explorer.
-Select TOOLS — Internet Options.
-On the general tab in the section ‘Temporary Internet files’, follow these steps:
-Click on ‘Delete the Cookies’ (click OK)
-Click on «Settings» and change the «amount of disk space to use: ‘ something between 64 MB and 128 MB. (There may be many more now.)
-Click OK.
-Click on ‘Delete files’, then select «Delete all offline content» (the box), and then click OK. (If you had a LOT, it can take 2 to 10 minutes or more).
-Once it’s done, click OK, close Internet Explorer, open Internet Explorer.

You can use an application that scans your system for the log files and temporary files and use it to get rid of those who:

CCleaner (free!)
http://www.CCleaner.com/
(just disk cleanup — do not play with the part of the registry for the moment)

Other ways to free up space…

SequoiaView
http://www.win.Tue.nl/SequoiaView/

JDiskReport
http://www.jgoodies.com/freeware/JDiskReport/index.html

Those who can help you discover visually where all space is used.  Then, you can determine what to do.

After that — you want to check any physical errors and fix everything for efficient access»

CHKDSK
How to scan your disks for errors* will take time and a reboot.

Defragment
How to defragment your hard drives* will take time

Cleaning the components of update on your Windows XP computer

While probably not 100% necessary-, it is probably a good idea at this time to ensure that you continue to get the updates you need.  This will help you ensure that your system update is ready to do it for you.

Download and run the MSRT tool manually:
http://www.Microsoft.com/security/malwareremove/default.mspx
(Ignore the details and download the tool to download and save to your desktop, run it.)

Reset.

Download/install the latest program Windows installation (for your operating system):
(Windows XP 32-bit: WindowsXP-KB942288-v3 — x 86 .exe )
(Download and save it to your desktop, run it.)

Reset.

and…

Download the latest version of Windows Update (x 86) agent here:
http://go.Microsoft.com/fwlink/?LinkId=91237
… and save it to the root of your C:\ drive. After you register on the root of the C:\ drive, follow these steps:

Close all Internet Explorer Windows and other applications.

AutoScan—> RUN and type:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
—> Click OK.

(If asked, select ‘Run’). —> Click on NEXT—> select ‘I agree’ and click NEXT—> where he completed the installation, click «Finish»…

Reset.

Now reset your Windows with this FixIt components update (you * NOT * use the aggressive version):
How to reset the Windows Update components?

Reset.

Now that your system is generally free of malicious software (assuming you have an AntiVirus application), you’ve cleaned the «additional applications» that could be running and picking up your precious memory and the processor, you have authorized out of valuable and makes disk space as there are no problems with the drive itself and your Windows Update components are updates and should work fine — it is only only one other thing you pouvez wish to make:

Get and install the hardware device last drivers for your system hardware/system manufacturers support and/or download web site.

If you want, come back and let us know a bit more information on your system — particularly the brand / model of the system, you have — and maybe someone here can guide you to the place s x of law to this end.  This isn’t 100% necessary — but I’d be willing to bet that you would gain some performance and features in making this part.

Window 7 unsuccessful backup, error message «the system cannot find the specific file» error code: 0 x 80070002.

I tried to back up my desktop using Windows 7 upwards, but he is not successful, he stopped, message error «the system cannot find the specific file» error code: 0 x 80070002.  He said no specific file that causes the problem.

Also, my Seagate FreeAgent, I back upwards of C: from my old PC that runs under Windows XP, which causes conflicts of the OS?  Enjoy diagnose and advise!

Hello

I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

I suggest you follow the steps in the link below and check off the question:

0x8100002F error code and or error code 0 x 80070002 when you back up files in Windows 7:

http://support.Microsoft.com/kb/979281

I hope that the information above helps you.

Cannot install updates due to error code 0 x 80246008 and the BITS service is missing from the XP computer.

Recently, I reloaded a fresh load XP on my laptop.  I was able to install SP3 and IE8, despite not being able to download them directly from the Windows Update site.  I tried several times to install updates, one, five and all at the same time and is unable to install.  I ran Fixit to many times and it says it solves some problems, but no single instance doesn’t solve all of them.  I also tried to update after the launch of a clean boot, always to nothing does not.  I see many solutions on this and other Microsoft sites and I tried, but nothing seems to change the results.  FixIt has reported the following:

————————————————————————————————————————————-

Details of the update of Windows editor

Problems found details

Issues checked the details of the detection

Details of detection

The service status

—————————————————————————————————————

Can someone point me in the right direction to solve this problem?

Thank you.

Original title: Windows Update will not install on the new load XP

Hi all

Thanks for your replies.  Sorry I didn’t answer sooner, but he got late last night, and I got to reregister the Qmgr.dll and Qmgrprxy.dll BITS files.

I clicked Start, click on run and typed the command following, and then click OK:

Start, run and in the run box, Type regsvr32 qmgr.dll, click OK.
Start, run and in the run box, Type regsvr32 qmgrprxy.dll, click OK.

I was then able to start the updates.  There are 124 updates, the Microsoft .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update for versions of .NET 2.0 to 3.5 (KB951847) x 86.  He downloaded 124 updates, but even once asked me to insert the disc for qmgr.dll when he was installing the 10th update.  I find the qmgr.dll file again and pressed OK, but it seems to hang forever and do nothing, then I simply cancelled updates and closed during the night.  I have been relieved to have solved the problem of BITS, but is concerned by the hang up on the tenth update installation and he called again for the qmgr.dll file during the installation of updates.

This morning, when I rebooted, it installed some updates at startup, and I restarted again.  He then held I first install the .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update for versions of .NET 2.0 to 3.5 (KB951847) x 86 to date.  N BITS issue for that.  It took time, but completed settle.  Restart again and now there are only 21 updates to high priority required.  My guess is that he downloaded all 124 updates last night, but when I cancelled the installation after hanging on #10, he just started to install it again this morning and did so successfully.

However, when I try to install the 21 remaining, he has not once again, and I find that the BITS service is not in the services again.  After I have re-enter the BITS service and restart it, the downloads are working again.

I am now what I may need to reinsert and restart the BITS service whenever I need to download an update.

Ideas, suggestions or comments?  I am slowly solve problems and if I persist, I can get this all taken care.

Hi Dan,.

From what you wrote, I understand where you are getting confused. Here are the steps to follow to solve this problem.

Open the Windows search tool, copy / paste the following text, and then click Search: qmgr.dll

Research should show this file in the following locations:

C:\Windows\System32
C:\WINDOWS\ServicePackFiles\i386
C:\WINDOWS\system32\bits

I hope they are all present, follow these steps to register the service.

Click on start, run and copy/paste: regsvr32 qmgr.dll and click OK
(If you do not have the command run in the start menu, hit the Windows key + R, instead)

Do the same with this file: regsvr32 qmgrprxy.dll and then restart.

Here are the next steps.

Copy / paste this command in the field to run, and then click OK
%windir%\System32\rundll32.exe setupapi, InstallHinfSection DefaultInstall 132 %windir%\inf\qmgr.inf

Windows will launch a dialog box asking you to insert the Windows installation CD. Ignore this and change the way downstairs to C:\WINDOWS\ServicePackFiles\i386

The reason to change the path to the i386 folder is that the files that are there are newer than those on the Windows installation CD.

Then restart the PC again and continue with the rest of the troubleshooting steps.

Click on start, run and copy/paste the following and click OK: services.msc

You should now be able to see the Background Intelligent Transfer Service, or just «BITS» displayed in the list of Services.

Double click it to open BITS and then click on the Start button. This is just a test to make sure that it works correctly.

If you get 2 error: cannot find the specified file, click on start, then run again and copy / paste the following command, and then click OK:
Tracking Add HKLM\SYSTEM\CurrentControlSet\Services\BITS\Parameters /v ServiceDll /t REG_EXPAND_SZ /d %windir%\System32\qmgr.dll

Restart then try and start the BITS.

If you get the same error again, copy / paste the following text in the field run and click OK:
Reg add HKLM\SYSTEM\CurrentControlSet\Control\BackupRestore\FilesNotToBackup

Reboot once more and then try and start the BITS.

Let me know how you please.

Cannot install the updates, receive error message: automatic updates has been disabled by the administrator, but I don’t.

Original title: How can I, as an administrator, turn on automatic updates, whenever I try, I get an error message saying that automatic updates has been disabled by the administrator.  I didn’t do it, then?

Question stands as is.

Hello

1. have you made any changes to the computer before the show?

2. What antivirus application is installed on the computer?

3. What are the different user accounts on the computer?

· System policy

· Registry

I suggest you follow these methods and check.

Method 1: Perform the clean boot and try to install the updates.

To do this, follow the steps in this link:

http://support.Microsoft.com/kb/310353

NOTE: Once you check the functionality, follow the suggestions under steps to configure Windows to use a Normal startup state.

Method 2: Try to turn on the auto update by following the steps in the link below.

How to configure automatic updates by using Group Policy or of registry settings

http://support.Microsoft.com/kb/328010

Registry warning: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756

How to back up and restore the registry in Windows

Method 3: Turn off the antivirus application and try to download the updates and check.

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 4: Perform a full scan of the computer using the following antivirus applications.

Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Malicious software removal tool: http://www.microsoft.com/security/pc-security/malware-removal.aspx

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

I hope this helps!

Cannot install the update KB2687407 — error 80070641

Original title: KB2687407 — error 80070641

I could install this WU since it was published on 09/12/12.  I have tried the stop/start of service of WU, I downloaded the update on my desktop and tried to install it in this way, I checked the knowledge base and can’t find any help that works.  I suspect corrupt s package KB.  Can you get it someone please let me know how to fix this update?  Thank you very much.

Hello

Did you of recent changes made to your computer that is causing the problem?

Method 1: Check out these links to solve the problem of Windows Update:

Cannot install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2

http://support.Microsoft.com/kb/2509997

Note: When running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.

Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/ )

How to back up and restore the registry in Windows

Method 2: we can use the approach 50 / 50 to narrow down the root cause of the problem.

See the article below for instructions on how to start your computer in a clean boot state.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: When the diagnosis is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.

It will be useful.

Cannot install the update KB975929, error 80073715

Impossible to install update KB975929 get error 80073715, is an exceptional constant update, help in Windows only list or recognize this error #.

http://www.Microsoft.com/downloads/en/default.aspx

Put the KB numbers in the search at the above link > download them manually.

If this does not solve it:

Windows Update Forum:

You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

In this way, you will receive the best help.

See you soon

Mick Murphy — Microsoft partner

Cannot install the update ‘KB3000850’, error A 80071, 90

Separated from this thread.

I do not think that this problem is caused by not only not the update of KB2919355 previously installed.  I have a new laptop HP bought yesterday and started to install all updates Windows 8.1 last night.  Since it was a new PC, I had to install updates more than 60 who took me more time of 6 hours.  After three «restarts» after several installations of update, the only pending update was the «KB3000850». When I tryied to install it, I got this error «A 80071, 90.  I tried a ‘clean’ reboot and got the same error.  I then checked if I had the KB2919355 update installed, and this is, so this isn’t the problem.  Help, please.  Thank you.

Hello

Thanks for posting your question on the Microsoft Community.

A 80071, 90 error appears when the files that are required by Windows are used (locked) by other programs. Programs, such as antivirus programs that run when Windows starts, can lock system files.

I suggest you to run the fixit from following link to see if it helps.

http://support.microsoft.com/kb/836941/en-us .

If it doesn’t, I would also say that you run the following commands at the command prompt.

Open an elevated command prompt. To do this:

A. drag from the right edge of the screen and then click on Search. (If you use a mouse, point to the lower right of the screen and then click Search).

B. type command prompt in the Search box, right click guestand then click run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click allow.

C. type the following commands. Press ENTER after each command.

1 DISM.exe / Online/Cleanup-image /Scanhealth

2 DISM.exe / Online/Cleanup-image /Restorehealth

Note: It may take a few minutes for each operation in order to fill.

Close the command prompt and try to install the Windows updates.

If it does not, please go ahead and install the update manually by downloading from the Windows update website and check if it works.

I hope this helps. Keep us up-to-date with the State.

I usually have problems with the installation software online, cannot install the creative cloud error 202

The installation software that works online usually does not work on my mac, I can for example update adobe flash on my mac, never.
When I try to download the creative cloud for the error of the trial I get an error Code: 202 regardless of how many times I try to redownload the dmg and run the installation.
What I do with flash is usually wait a complete pack to be KMD and that works, I mean… when he can actually download the full pack and just install it instead of download an installer that requires even download stuff while doing the installation. I’m still some flash versions behind because of this.
Also, I was able to download the software from my pc and then install it on my mac, but I can’t find a link for creative cloud + photoshop trial.

In other cases, for example for new OS versions I can get the installer from another mac, as there are instructions for the installer to a version installed.

I need something like this available, including at — it something like that?

Make sure that your computer meets the specifications.

If it does and if you follow the 7 steps you can download directly here: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.

the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.