Последнее обновление: 13 декабря 2018 г.
ПРОБЛЕМА
После обновления Outlook 2010 с использованием общедоступного обновления за ноябрь 2018 г. (KB 4461529) происходит сбой или внезапное закрытие приложения Outlook при запуске. Эта проблема возникает только на 64-разрядных версиях Outlook 2010.
Дополнительные сведения
В средстве просмотра событий приложения указываются следующие сведения о событии:
Имя сбойного приложения: OUTLOOK.EXE, версия: 14.0.7224.5000, метка времени: 0x5bcb80d1
Имя сбойного модуля: olmapi32.dll, версия: 14.0.7224.5000, метка времени: 0x5bcb809a
Код исключения: 0xc0000005
Смещение ошибки: 0x000000000001e4b9
Идентификатор сбойного процесса: 0x3998
Время запуска сбойного приложения: 0x01d47d3befb78cd8
Путь сбойного приложения: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
Путь сбойного модуля: C:\Program Files\Microsoft Office\Office14\olmapi32.dll
СОСТОЯНИЕ: ИСПРАВЛЕНО
Эта проблема была устранена с помощью обновления Outlook 2010 (KB4461585) от 21 ноября 2018 г.
Чтобы автоматически скачать и установить обновление, воспользуйтесь Центром обновления Майкрософт. Или вручную скачайте и установите обновление из Центра загрузки Майкрософт: Обновление для 64-разрядной версии Microsoft Outlook 2010 (KB4461585).
Дополнительные ресурсы
Общение с экспертами
Обращайтесь к экспертам, обсуждайте последние новости, обновления и рекомендации для Outlook, а также читайте наш блог.
Сообщество Outlook Tech Community
Поддержка сообщества
Задавайте вопросы агентам поддержки, MVP, инженерам и другим пользователям Outlook и находите решения.
Форум Outlook на сайте Answers
Предложение новых функций
Мы будем рады вашим отзывам и предложениям. Вам наверняка есть, что сказать. Поделитесь с нами своими мыслями.
Подробнее…
См. также
Исправления и временные решения недавних проблем в Outlook для Windows
Нужна дополнительная помощь?
Нужны дополнительные параметры?
Изучите преимущества подписки, просмотрите учебные курсы, узнайте, как защитить свое устройство и т. д.
В сообществах можно задавать вопросы и отвечать на них, отправлять отзывы и консультироваться с экспертами разных профилей.
Найдите решения распространенных проблем или получите помощь от агента поддержки.
Scenario: We are running Office 2010 64 bit Professional as a network installation point on a Windows 2008 Server.
When the software is installed to a newly built Windows 7 machine, everything appears to be fine until we try to run Outlook for a pre-existing employee’s profile.
When Outlook is launched for the first time, Outlook will load until it reaches “Contacts” and then the following error will occur:
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 14.0.6025.1000
Application Timestamp: 4d949961
Fault Module Name: olmapi32.dll
Fault Module Version: 14.0.6024.1000
Fault Module Timestamp: 4d83e487
Exception Code: c0000005
Exception Offset: 000000000010995b
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
LCID: 1033
skulcid: 1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
The application will close and the error reoccurs each time Outlook is launched after.
These are other options we have tried:
- Running with Office 2010 SP1
- Running without Office 2010 SP1
- Running with all Office 2010 optional updates
- Not running the Office Customization Tool
- Disabled all add ins.
- Checking the size of the employee’s mailbox. It occurs with all sizes from a small KB mailbox to larger mailboxes.
- Machine with only Windows 7 (no other software) and then installing Office 2010.
- Upgraded the Office Customization tool from the Microsoft website (18968)
- Reinstalling the Office 2010 network installation point using the Network Manager’s actual Administrator account.
- Repaired the Office 2010 installation
- Repaired the Outlook data files.
The unusual circumstance about this problem is that if we install the same exact software directly from the DVD,
Outlook works, the error does not occur and there is no instance of olmapi32.dll resident on the computer.
So, I am not sure where olmapi32.dll is coming from and why it is installed when coming from the server.
However, we need run the software from the installation point on the server in order to deploy on our campus.
Any ideas?
Whenever a user tries to Upgrade Outlook 2007 to 2010 he often encounters such errors. DLL file is the Dynamic Link Library file which is created in MS Outlook 2007 during the installation process. If you are facing such errors then your olmapi32.dll file is missing from the PC. So there are some techniques through which you can fix olmapi32 DLL error quickly. I will make it easy for you because I’ll cover every step in detail.
This file is designed to carry snippets codes of MS Outlook that will help to run the application. The same error occurs in PST files as well. Microsoft has provided an inbuilt utility that is Scanpst.exe to repair corrupt PST files. Sometimes when the user tries to repair PST file using this utility confronts olmapi32.dll error.
I’ll not discuss this error in detail. Let’s come straight to the point that how we can fix it.
Steps to Remove Error OLMAPI32.DLL Not Found
- Open Control Panel and in Program Click on Uninstall a Program.
- Right-Click on MS Outlook 2007 and Select Change to resolve olmapi32.dll compatibility issues.
- Select Add or Remove Feature option and Click on Continue.
- Expand Microsoft Office and click on Microsoft Outlook and then on Not Available. Hit Continue.
- Wait for the completion of the uninstallation process. You can see the progress in the Meter.
- Finally, Outlook 2007 has been removed from your Click on Close button and close the application.
- Reboot and Launch MS Outlook 2010 and check whether the issue has been fixed or not.
- If you get the following message then click on NO.
- Again, go to Control Panel and in Program Files Select Uninstall a Program option.
- Make a Right-Click on MS Outlook 2010 and click on Change.
- Now, Select Repair option and Click on Continue.
- Finally, you have fixed olmapi32 dll issue.
You May Also Read- Fix Outlook Error 0x80040600.
Well, it is the manual technique to fix olmapi32 DLL error. It is quite lengthy but it won’t work if the PST file is of large size. You can try the other alternative and fix this error.
Try a Professional Tool to Remove olmapi32.dll error
If you are facing the same error again and again then you can go for PST Recovery Tool because I think there might be some problem with your PST file. This tool can fix any type of PST error. First, it detects the error and then resolves it. This software can be used on any version of windows. This can be the best way to confront olmapi32 dll issues.
Conclusion
Now it is the time to wrap the things. I have given you two alternatives to fix the olmapi32.dll error. It totally depends on you that which alternative you choose. The manual procedure is quite lengthy and it needs a good technical background. But if you are a novice user then you should go with the professional tool. It has a user-friendly interface and there will be no problem in using it. Fix olmapi32 dll error with ease.
Hope you liked this Article.
Related Post
Scenario: We are running Office 2010 64 bit Professional as a network installation point on a Windows 2008 Server.
When the software is installed to a newly built Windows 7 machine, everything appears to be fine until we try to run Outlook for a pre-existing employee’s profile.
When Outlook is launched for the first time, Outlook will load until it reaches “Contacts” and then the following error will occur:
Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 14.0.6025.1000
Application Timestamp: 4d949961
Fault Module Name: olmapi32.dll
Fault Module Version: 14.0.6024.1000
Fault Module Timestamp: 4d83e487
Exception Code: c0000005
Exception Offset: 000000000010995b
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
LCID: 1033
skulcid: 1033
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
The application will close and the error reoccurs each time Outlook is launched after.
These are other options we have tried:
- Running with Office 2010 SP1
- Running without Office 2010 SP1
- Running with all Office 2010 optional updates
- Not running the Office Customization Tool
- Disabled all add ins.
- Checking the size of the employee’s mailbox. It occurs with all sizes from a small KB mailbox to larger mailboxes.
- Machine with only Windows 7 (no other software) and then installing Office 2010.
- Upgraded the Office Customization tool from the Microsoft website (18968)
- Reinstalling the Office 2010 network installation point using the Network Manager’s actual Administrator account.
- Repaired the Office 2010 installation
- Repaired the Outlook data files.
The unusual circumstance about this problem is that if we install the same exact software directly from the DVD,
Outlook works, the error does not occur and there is no instance of olmapi32.dll resident on the computer.
So, I am not sure where olmapi32.dll is coming from and why it is installed when coming from the server.
However, we need run the software from the installation point on the server in order to deploy on our campus.
Any ideas?
Outlook 2016, 2013, 2010, 2007 OLMAPI32.DLL Error Fix – Step by Step
There are important files that are required to configure Outlook application and make it work. These are saved on the Windows PC during an installation or upgrade. If they are found missing, it can lead to problems in the proper functioning of the application. One such common issue in the OLMAPI32.DLL error where the OLMAPI32 file is found missing. It is a common issue with users trying to upgrade Outlook 2007 to 2010. In this post, one can learn more about this error type. There are also repair options mentioned here that may be helpful in resolving the issue completely and restore communication. Read the complete article to find out more on this issue.
Quick Glance on OLMAPI32.DLL File Missing Issue
It is a Dynamic Link Library (DLL) file which is a part of the Office 2007 installation for Windows PC. It was designed by Microsoft company to carry snippets of code that allows opening and accessing Outlook application. If this file goes missing, an error message “The file OLMAPI32.DLL is incompatible with Microsoft Office Outlook” is shown. This kind of file caries procedures that are shared by multiple software programs at the same time. Without it, the Outlook application cannot start. The latest version for this file is 1.0.0.0 for Windows XP machines.
OLMAPI32.DLL Missing ScanPST
A PST file is an Outlook data file that stores complete mailbox data stored locally on Windows PC. The emails are downloaded from the server and saved in this file in a POP3 account. It can also get corrupted and start causing errors and issues. The Microsoft company has provided an inbuilt repair tool by the name Inbox Repair Tool (scanpst.exe). It often shows the error “Outlook 2010 missing OLMAPI32.DLL file”. It can be a cause for concern as a PST file cannot be repaired if this error is not removed.
Some OLMAPI32.DLL ERROR Messages
Here is a list of errors that may pop-up due to a missing OLMAPI32.DLL file in a Windows XP PC:
- OLMAPI32.DLL is Missing.
- This application failed to start because OLMAPI32.DLL was not found. Re-install the application to fix this problem.
- The file OLMAPI32.DLL is incompatible with Microsoft Office Outlook.
- The file OLMAPI32.DLL is incompatible with Microsoft Outlook. Install Outlook again.
- Scanpst.exe missing OLMAPI32.DLL
- OLMAPI32.DLL access violation
Reasons for OLMAPI32.DLL is Missing Error in Outlook 2010
Following are some of the leading causes for error messages being generated in Outlook 2010:
- There is some corruption in the DLL file.
- The antivirus software deleted or quarantined the OLMAPI32.DLL file.
- A bad sector / partition or drive may lead to the olmapi.dll missing ScanPST issue.
- An infection from malware such as Virus or Trojan horse.
- Accidental deletion of the OLMAPI32.DLL file by some unreliable third-party tool.
Methods to Fix OLMAPI32 is Missing Issue
Below are mentioned some of the ways to fix this issue in Outlook:
Solution#1: Remove Outlook 2007 from Windows PC
- First, go to Control Panel >> Programs >> Uninstall a Program.
- Now, Outlook is not installed individually but as a part of Office Suite.
- Here, select Microsoft Office Standard 2007 and right-click on it.
- Choose the Change option to fix OLMAPI32 is incompatible with Microsoft Outlook issue.
- From the Microsoft Office Standard 2007 screen, select the Add or Remove features and click Continue button.
- Expand the Microsoft Office Outlook option and select Not Available.
- Now, allow the uninstallation process to complete.
- Finally, Outlook 2007 will be removed from the PC. Restart PC to save changes made.
- On reboot, launch Outlook 2010 to check whether OLMAPI32 is incompatible with Microsoft Outlook issue is fixed.
- If the following message pops-up, select No option.
- Again, go to Control Panel >> Program >> Uninstall a program.
- Right-click on Microsoft Office 2010 and select Change option.
- From the MS Office Standard 2010 screen, select Repair option and Continue.
- Finally, this will fix the OLMAPI32.DLL missing ScanPST issue.
Solution#2: Use Automated Tool to Fix Scanpst.exe Missing OLMAPI32.DLL Error
If the manual solution is not able to recover Outlook 2016, 2013, 2010, 2007, 2003 from this issue then, third-party tools can be used. These are professional software designed for every user from technical to the naive individual. It repairs any type of corruption like OLMAPI32.DLL error. One such highly-popular is Outlook PST Recovery software. It can work with any version of Windows 10 and below.
Conclusion
There are incompatibility issues that can cause problems in accessing Outlook 2007, 2010, 2013 and 2016 email clients. It needs to be rectified immediately to resume communication in any business or home environment. This post describes steps to fix the OLMAPI32.DLL error. It also mentions reasons that lead to this issue in the first place. It also mentions an apt third-party software that can make the entire task easier for the user.