Nautilus ошибка 400ff

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0 Normal Status Normal Status 400 Dark light sensor test error (CS11A, CS11B, CS4) during initializing. 1. Check if each sensor is mounted. 2. If error occurs when checking CS11A cable operation, replace a sensor. 3. If error occurs when checking CS11B cable operation, replace a sensor. 4. If error occurs when checking CS4 cable operation, replace a sensor. 4000 Error of being removed 2nd cassette before separate rejection 4004 Error of being removed 2nd cassette before separate rejection 1. Set cassette #2 correctly 2. Check the catcher inside cassette #2 guide 5300 No Savings Account 10301 DEV_PIN 20001 Unable to load a cassette. Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser. 20002 Low cash. Replenish the cash-if using less than 75 bills, disable the ÒLow Cash WarningÓ in the Transaction Setup Menu. 20003 Reject Bin full. Empty the Reject Bin-If the bin is empty, do a Day Total and then a Cassette Total-If than doesnÕt help, check AP, BIOS and CDU ROM versions. 20004 Vault Door is open. Close the vault door. Check door switch. 20005 Cash Dispenser Unit data(country, cassette, shutter)setting error occurs during initialization. 1. Check Cash Dispenser Unit information. 2. check battery back-up SRAM. 20010 Receipt paper jam Remove any jammed paper from the printer. 20011 TPH Headup Lever Open Check Headup Lever. 20012 Receipt printer feed plate open Close the feed plate. 20013 Out of receipt (Receipt paper empthy) Replenish the receipt paper. 20014 Receipt printer head overheated before printing Check the printer head and change if necessary. 20015 The feed lever of the recipt printer is open. It was detected that the feed lever was open before ther receipt printer started to operate. Clear jammed notes or call your service personnel. 20016 Note detected in stacker (shutter or presenter type) Clear any notes from the stacker. 20101 Receipt printer lever opened 1. Close the lever of print head completely 20102 Receipt printer head overheated 1. Wait the time until the temperature of head adequately slow down and try to initialize 20103 Receipt paper jam 1. Remove jammed paper between printer head and rollers 20104 Receipt paper empty 1. Replenish receipt paper 2. Check the status of sensor and its connector 20105 Receipt paper setting error 1. Check the status of setting paper 2. Check the status of sensor and its connector 20106 Command is received while doing self-test 1. After terminating self-test and initialize receipt printer 20107 No receipt paper 1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector 20108 Receipt paper cutting error 1. Check the Cutter module 2. Check if printer head lever is properly close 20109 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) 20215 Sensor detects note in delivery path before CDU dispenses Remove note from the CDU delivery path. 20801 Receipt printer lever opened 1. Close the lever of print head completely 20802 Receipt printer head overheated 1. Wait the time until the temperature of head adequately slow down and try to initialize 20803 Receipt paper jam 1. Remove jammed paper between printer head and rollers 20804 Receipt paper empty 1. Replenish receipt paper 2. Check the status of sensor and its connector 20805 Receipt paper setting error 1. Check the status of setting paper 2. Check the status of sensor and its connector 20806 Command is received while doing self-test 1. After terminating self-test and initialize receipt printer 20807 No receipt paper 1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector 20808 Receipt paper cuttimg error 1. Check the Cutter module 2. Check if printer head lever is properly close 20809 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) 21315 CS4 sensor detects note in delivery path befoe CDU dispenses Remove note from the CDU delivery path. 40000 Cash Dispenser(CDU) received the undefined command from AP software 1. Get the trace file and log files in D:\trace 2. Call your attendant 40011 Notes are detected on tray(CS2 Sensor) before dispensing 1. Remove notes on CS2 sensor 2. Clean CS2 40012 CS3 Dark detection during initializing or Dispense reserved operation 1. Remove the remaining notes or foreign objects on the gate 2. Check if the CS3 sensor bracket is bended. 3. Check if the CS3 sensor cable is disconnected4. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 40013 CS2 and CS3 Dark detection during initializing or dispense reserved operation The same as #40011 and #40012 error handling 40014 CS4A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4A 40015 CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A 40016 CS3 and CS4A Dark detection during initializing or dispense reserved operation The same as #40011 and #40012 error handling 40017 CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation The same as #40011, #40012 and #40014 error handling 40018 CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 40019 CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4B 40021 CS1A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A 40022 CS1B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1B 40023 CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B 40028 CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS13 40029 CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS13 40030 Failed in checking the main motor echo 1. Initialize 2. Check Main Motor Encoder Slit 3. Initialize after Power On/Off 4. Check Encoder Sensor CS8 BRKT 5. Check CS8 Sensor Cable 6. Change Main Motor Encoder Slit Sensor CS8 40031 Failed in checking the reject gate solenoid echo 40032 Failed in checking the present gate solenoid echo 40033 Check sum error (No information is set) 1. Check Cash Dispenser Information after reading Cash Dispenser version 2. Initialize3. Initialize after executing Cash Dispenser Information Set(ÔPÕ) Command4. Change Cash Dispenser B/D 40034 Error of two sheets detecting sensor(CS5_1) 1. Check CS5_1 Sensor Cable 2. Check second Dip Switch in Cash Dispenser B/D 3. Change CS5_1 Sensor 40035 Error two sheets detecting sensor(CS5_2) for initializing 1. Check CS5_2 Sensor Cable 2. Check second Dip Switch in CDU B/D3. Change CS5_2 Sensor 40036 Error of CS 2, CS13 sensor during initialization 40037 Error of 2 sheets detecting sensor(CS5_1/CS5_2) 1. Check Cash Dispenser Board Segment 2. Initialize 3. Read data of ÔRead Double SensorÕ Command 40038 Error in checking SRAM 40039 Gate operation sensor (CS3) error 1. Initialize after removing notes or dust2. Check CS3 Sensor BKRT3. Check CS3 Sensor Cable4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Replace Reject Solenoid 1 40040 Cassette is removed during dispensing 1. Check the cassette catcher 2. Set the cassette properly 40041 Error if re-driving is over 5 times during separated rejection 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide 5. Check dust existing in Main Motor Encoder Slit6. Check index value of notes each cassette 40042 In case the number of notes detected outlet sensor(CS13) is less thanthe number of required notes 1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor 40043 Error if total reject is more than 20 sheets 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Check dust in existence CS5 Sensor Guide 5. Check notes index value 40044 Error if continuous 5 times are rejected 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Check dust in Main Motor Encoder Slit 4. Remove dust in CS15AB, CS31AB,CS1AB Sensor5. Exchange CS8 Encoder Slit Sensor 40045 In case the number of notes detected outlet sensor(CS13) is more than required notes. 1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor 40046 Program error(Separated rejection) 1. Initialize after Reset Power 2. Upgrade Cash Dispenser Firmware or Re-download 3. Exchange Cash Dispenser B/D 40047 1 cassette misfeed error (Separated rejection) 1. Check notes in 1 Cassette 2. Check Sensor(CS6) Poll 3. Check jam in 1 cassette and reload 4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error 40049 Error to dispense 0 sheets to be required(Separated rejection) 1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version 40051 Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. 1. Check the Cash Dispenser received command 2. Check the abnormal communication cable. 3. Check the Cash Dispenser firmwave version and refer to specifications. 40052 The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B) 1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit. 40053 Error for the double note detection during separation. 40054 Cash Dispenser EP Program Error during dispense operation (failed table search) 1. Initialize after resetting the power 2. Upgrade the Cash Dispenser firmware or download software again 3. Replace the Cash Dispenser B/D 40055 Timeout due to noteÕs length error passed through the CS13 during dispense operation 1. Remove a jammed note between the tray and Cash Dispenser 2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor 40056 Abnormal operation of the gate solenoid during dispense operation. 1. Remove a jammed note on the gate 2. Remove notes in the reject box and remount the reject box 3. Check if the CS3 sensor bracket is bended. 4. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 6. Replace the reject solenoid 1 40057 Sum check error of note index setting value in the CDU CST of EEPROM during initializing 1. Read the CDU version to check CDU CST note index2. Reinitialize3. Initialize after executing the CDU Information Set(ÔPÕ) Command4. Replace the CDU board 40058 Retract box position error during command reserved operation 1. Mount the retract box or open the box cover 2. Check if CS62 sensor poll is abnormal 3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). 40059 Initial jam time error 40060 Something is detected in C31AB sensor before dispensing bills from 3rd cassette. 40061 Something is detected in C31AB sensor before dispensing bills. 40062 Bills are remained in CS1AB sensor after dispensing bills. 40063 Bills are remained in CS31AB sensor after dispensing bills 40070 Something is detected on CS41AB sensor before dispensing bills from fourth cassette. 40072 Something is detected on CS41AB sensor during dispensing bills. 40073 Bills is remained in CS41AB sensor after dispensing bills. 40080 Something is detected on CS15AB sensor before dispensing operation 40081 Something is detected in C15AB sensor during dispensing operation 40082 Bill is remained in CS15AB sensor after dispensing operation 40084 Failed to close the CDU shutter (failed ten times retry) 1. Remove foreign objects in the shutter unit. 2. Check the shutter motor connection cable. 3. Check a connection status of the TS004 and TS005 sensor. 4. Check the shutter camÕs rotation operation. 40085 When the command of CDU shutter open or close is received in case of not being set CDU shutter. 40087 Error failed to communicate with CDU shutter 40088 Error occurs when cassette with ID is not mounted 40089 Error occurs when the number of dispensed bills from cassette donÕt match with the number of detection by sensor 40090 Mismatched number of check sheets 1. Check dispensed check and reject check.2. Remove a jammed note on the CDU.3. Remove a dust or foreign objects on the CS13 sensor4. Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting. 40091 Reject error due to check skew during check dispense operation. . Check a checkÕs status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. _ Reset number of check sheets after troubleshooting. 40092 Reject error due to abnormal check interval skew during check dispense operation. 1. Check a checkÕs status in the reject box2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.3. Check the CIU Module Print Head.4. Realign check sheets in the check cassette box.5. Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting. 40093 Reject error due to long check sheet during check dispense operation. The same as #40092 handling. 40094 Reject error due to short check sheet during check dispense operation. The same as #40092 handling. 40095 Reject error due to 2 check sheetsÕ pick up during check dispense operation The same as #40092 handling. 40096 Reject error due to the abnormal half of check during check dispense operation. The same as #40092 handling. 40097 Reject error due to abnormal check separation interval skew during check dispense operation. The same as #40092 handling. 40098 Abnormal CIU detecting sensor during check dispense operation 1. Clean CS31AB and CS41AB, or remove foreign objects. 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected. 40099 CIU communications response timeout error during check dispense reserved operation or initializing. 1. Reinitialize2. Check if the CIU communications serial cable is connected.3. Check if the CIU power cable is connected. 90001 Card Swipe Error. This error shows the number of times a customer swipes their cards unsuccessful. 97120 Unable to create INI file 97121 Unable to read file 97122 Unable to write file 97123 Unable to close file 97124 Unable to delete file 97125 Unable to copy file 97126 Unable to create directory 97190 In case other command is executed in Cash Unit Exchange 97191 In case it is not eh Cash Unit Exchange 97192 Cash dispenser service is already cash in state 97193 In case it is not the status of Cash In 97194 In case the ID of cassette donÕt match 97195 In case the cassette counting donÕt match 97196 In case the number of cassette donÕt match 97197 In case the dispensed bills are different from the requested ones. 97198 In case two ID are same in cassette 97200 Failed to communicate with Receipt printer when connected to SP open 1.Check if communication cable or com port is not connected 97414 Dark light sensor error (CS4) during idle status of cash dispenser 97423 Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser 97428 Dark light sensor error (CS13) during idle status of cash dispenser 97447 Cassette 1 misfeed 208070 Receipt paper runs out of after printing 1.Replenish receipt paper in paper charger 2.Check the status of Near End sensor and its connctor 400000 Dark light sensor test error (CS31A, CS31B) during initializing. 1. Check if each sensor is mounted.1. Check if each sensor is mounted. 2. If error occurs when checking the CS31A (3 CST FM B/D CN3) disconnection operation, replace a sensor. 3. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. 4. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 5. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 972210 Field is not Found 1. Reboot ATM 2. Call your attendant 977010 Serial port open fail Check Cable / Device 1030100 DEV_PIN (Key data error from host) 1. Contact to host 1101910 LOST CARD, DEV_MCU 1102910 LOST WITHDRAW CASH, DEV_CSH 1102920 LOST DEPOSIT CASH, DEV_CSH 1103910 LOST CARD & SLIP, DEV_MCU | DEV_SPR 1106910 LOST SLIP, DEV_SPR 1910000 Undefined error 1.Reinitialized Journal printer and check again 1910400 The error of head right position 1.After checking the head right position, try to reinitialized Journal printer and check again 1910800 The error of Paper charger sub assembly 1.Check the Paper charger and status of supplied paper 1912000 Failed to print due to shortage of CR/LF 1.Check if FFC cable is properly connected or short 1912100 Paper out when checked status of initializing 1.Check if supplied paper is running out of or occurred jam in return path 1914000 Head overheat 1.Turn off the power for a moment to slow down overheat of head and turn on the power 1914100 Paper jam error 1.Remove the jammed paper and initialize 2000100 No cassette Insert or re-insert the cassette(s). Check cassette sensor. 2000200 Note shortage Replenish the cassette. 2000300 Reject bin full Remove notes from the reject bin and try the Cassette Total function again. 2000400 Vault door open Close the vault door. Check door switch. 2000500 Cash Dispenser Unit data setting error Check Cash Dispenser Unit information. (Currency, Denomination, etc) 2001000 Receipt paper jam Remove any jammed paper from the printer. 2001200 Receipt printer feed plate open Close the feed plate. 2001300 Out of receipt (Receipt paper empthy) Replenish the receipt paper. 2001400 Receipt printer head overheated before printing Check the printer head and change if necessary. 2001600 Note detected in stacker (shutter or presenter type) Clear any notes from the stacker. 2010100 Receipt printer lever opened 1. Close the lever of print head completely 2010200 Receipt printer head overheated 1. Wait the time until the temperature of head adequately slow down and try to initialize 2010300 Receipt paper jam 1. Remove jammed paper between printer head and rollers 2010400 Receipt paper empty 1. Replenish receipt paper2. Check the status of sensor and its connector 2010500 Receipt paper setting error 1. Check the status of setting paper2. Check the status of sensor and its connector 2010600 Command is received while doing self-test 1. After terminating self-test and initialize receipt printer 2010700 No receipt paper 1. Replenish receipt paper in paper charger2. Check the status of Near End sensor and its connector 2010800 Receipt paper cuttimg error 1. Check the Cutter module2. Check if printer head lever is properly close 2010900 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) 2021500 Sensor detects note in delivery path before CDU dispenses Remove note from the CDU delivery path. 2080100 Receipt printer lever opened 1. Close the lever of print head completely 2080200 Receipt printer head overheated 1. Wait the time until the temperature of head adequately slow down and try to initialize 2080300 Receipt paper jam 1. Remove jammed paper between printer head and rollers 2080400 Receipt paper empty 1. Replenish receipt paper2. Check the status of sensor and its connector 2080500 Receipt paper setting error 1. Check the status of setting paper2. Check the status of sensor and its connector 2080600 Command is received while doing self-test 1. After terminating self-test and initialize receipt printer 2080700 No receipt paper 1. Replenish receipt paper in paper charger2. Check the status of sensor and its connector 2080800 Receipt paper cutting error 1. Check the Cutter module2. Check if printer head lever is properly close 2080900 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark) 2131500 CS4 sensor detects note in delivery path before CDU dispenses Sensor is located along the delivery path right before the reject bin. Remove note from the CDU delivery path. 3000000 To shows that received command was undefined 3000100 To show command parameter error 3000200 The reception of the command that impossible to implementation 3000400 To show that error data was included in command 3000500 To show that a command, which requires the card movement, was executed before IC contacts were released from the card 3001000 To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways 3001100 To show that status signal for shutter openis not received while shutter is open. 3001200 To show that the Sensor is damaged or more that one card is inside ICRW. 3001300 To show that the card longer than 92mm is inserted into ICRW 3001400 To show that the card shorter than 78mm is inserted into ICRW 3001500 To show that data in F-ROM is damaged 3001600 To show that the card staying inside ICRW was moved up to the point where status request information change. To show that card was inserted into the ICRW through rear side by external force 3001700 To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command. 3001800 To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly. 3001900 To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command 3002000 To show that track has parity error 3002100 To show that read error has happened in Multiple magnetic read command. 3002200 To show that write error is detected through write/verify procedure. 3002300 To show that only SS,ES,LRC are contained in the track. (no retry) 3002400 To show that the card has no magnetic track(no retry) 3002500 To show that quality error(Jitter,Preamble,Postamble) has happended in write verify. 3002600 To show that the track has no SS. 3002700 To show that the track has no ES 3002800 To show that the track has no LRC error 3002900 To show that the discordance of write data has happened in write verify. 3003000 To show that power down(or power cut in short instant)is detected(or being detected). 3003100 To show that DSR signal was turned to OFF(communication is cut) 3004000 To show that the card was pulled out form ICRW through entrance date when CAPTURE command is being executed. 3004100 Failure at IC Contact solenoid or sensor ICD. 3004300 Card could not be set to IC contack position/Failure at sensor PDI. 3004500 ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate. 3004600 To show that the ejected card has not been withdrawn during execution of Monitoring for removal command. 3005000 Retract counter overflow. 3005100 To show that Motor error has happened, through start/stop check in Initialize command. 3005300 To show that read error in Digital Decode Read Command. 3006000 To show that there found abnormal condition on the power-line. 3006100 The receiving error for ATR. 3006200 To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected. 3006300 In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects time out. 3006400 In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects protocol error. 3006500 HOST tried to communicate with IC card without card activation. 3006600 ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported. 3006900 ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV. 3007000 Failure at F-ROM operation. 3007100 Firmware of User program code area is wrong. 4000000 Receiving undefined command 4001100 Detecting CS2 Dark (Front Access Type:Reject box is opened.) 4001400 Detecting CS4A Dark 4001500 Detecting CS2, CS4A Dark 4001800 Detecting CS4B Dark 4001900 Detecting CS2, CS4B Dark 4002100 Detecting CS1A Dark 4002200 Detecting CS1B Dark 4002300 Detecting CS1A, CS1B Dark 4002800 Detecting CS13 Dark 4002900 Detecting CS1A, CS13 Dark 4003000 Failed in checking the main motor echo 1. Initializ2. Check Main Motor Encoder Slit3. Initialize after Power On/Off4. Check Encoder Sensor CS8 BRKT5. Check CS8 Sensor Cable6. Change Main Motor Encoder Slit Sensor CS8 4003100 Failed in checking the reject gate solenoid echo 4003200 Failed in checking the present gate solenoid echo 4003300 Check sum error (No information is set) 1. Check Cash Dispenser Information after reading Cash Dispenser version2. Initialize3. Initialize after executing Cash Dispenser Information Set(ÔPÕ) Command4. Change Cash Dispenser B/D 4003400 Error of two sheets detecting sensor(CS5_1)for initializing 1. Check CS5_1 Sensor Cable2. Check second Dip Switch in Cash Dispenser B/D3. Change CS5_1 Sensor 4003600 Error of CS 2, CS13 sensor during initialization 4003700 Error of 2 sheets detecting sensor(CS5_1/CS5_2) for dispensing 1. Check Cash Dispenser Board Segment2. Initialize3. Read data of ÔRead Double Sensor Command 4003800 Error in checking SRAM 4003900 Gate operation sensor (CS3) error before initial recovery 1. Initialize after removing notes or dust over Gate2. Check CS3 Sensor BKRT3. Check CS3 Sensor Cable4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Replace Reject Solenoid 1 4004000 Cassette is removed during dispensing 1. Check the cassette catcher2. Set the cassette properly 4004100 Error if re-driving is over 5 times during separated rejection 1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide5. Check dust existing in Main Motor Encoder Slit6. Check index value of notes each cassette 4004200 In case the number of notes detected outlet sensor(CS13) is less than the number of required notes 1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor 4004300 Error if total reject is more than 20 sheets 1. Check notes in Reject Box2. Rearrange notes in Cassette3. Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. Check dust in existence CS5 Sensor Guide5. Check notes index value 4004400 Error if continuous 5 times are rejected 4004500 In case the number of notes detected outlet sensor(CS13) is more than required notes 1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor 4004600 Program error(Separated rejection) 1. Initialize after Reset Power2. Upgrade Cash Dispenser Firmware or Re-download3. Exchange Cash Dispenser B/D 4004700 1 cassette misfeed error (Separated rejection) 1. Check notes in 1 Cassette2. Check Sensor(CS6) Poll3. Check jam in 1 cassette and reload4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error 4004800 Error if the number of dispensed notes is not matched to the requested 1. Check CS13 sensor (note jam and dust)2. Replace CS13 sensor 4004900 Error to dispense 0 sheets to be required(Separated rejection) 1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version 4005100 Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. 1. Check the Cash Dispenser received command2. Check the abnormal communication cable.3. Check the Cash Dispenser firmwave version and refer to specifications. 4005200 The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B) 1. Remove the remaining notes at a sensor in front of the CST2. Realign notes in the cassette3. Check abnormal clutch.4. Check abrasion of the cassette box pick unit. 4005300 The error of double detection bills during dispense operation 4005400 Cash Dispenser EP Program Error during dispense operation (failed table search) 1. Initialize after resetting the power2. Upgrade the Cash Dispenser firmware or download software again3. Replace the Cash Dispenser B/D 4005500 Timeout due to noteÕs length error passed through the CS13 during dispense operation 1. Remove a jammed note between the tray and Cash Dispenser2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor 4005600 Abnormal operation of the gate solenoid during dispense operation. 1. Remove a jammed note on the gate2. Remove notes in the reject box and remount the reject box3. Check if the CS3 sensor bracket is bended.4. Check if the CS3 sensor cable is disconnected (CN10 #9~10)5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.6. Replace the reject solenoid 1 4005700 Cash dispenser configuration error 1. Replace cash dispenser PCB2. Reconfigure cash dispenser setup data 4005800 Retract box position error during comman reserved operation 1. Mount the retract box or open the box cover2. Check if CS62 sensor poll is abnormal3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). 4005900 Initial jam time error 1. Remove jammed notes2. Clean the sensors (CS1~CS15) in cash dispenser 4006000 Something is detected in C331A, CS31B sensor before dispense operation 4006100 Something is detected in C331A, CS31B sensor before dispense operation 4006200 Bills is staying in CS1A, CS1B sensor after dispense operation 4006300 Bills is staying in CS31A, CS31B sensor after dispense operation 4007000 Something is detected on CS41A, CS41B sensor before dispense operation 4007200 Something is detected on CS41A, CS41B sensor before dispense operation 4007300 Bills is staying in CS41A, CS41B sensor after dispense operation 4008000 Something is detected on CS15AB sensor before dispensing operation 4008100 Something is detected in C15AB sensor during dispensing operation 4008200 Bill is remained in CS15AB sensor after dispensing operation 7000100 ItÕs impossible to read the version after transferring to the CduSetup menu. 7000200 ItÕs impossible to read the version after CDU Setup. 7000300 UserÕs setting values are different from the actual written setting value. 7710891 Host line fail Inconsistent with the message of Host 8216091 Cash jammed on Cash Dispenser 1. Remove jammed notes on Cash Dispenser return path2. Remove dust in CS1~CS4 sensor 8217091 Card in card reader 1. Remove card 8218091 PBM EXIST 9701010 Failed to connect communication between SP of PIN and EP of one 1. Check if communication cable or COM port is not connected 9701012 Failed to deliver to data of EPPÕs SP 1. Check if communication cable or COM port is not connected 9701016 Received data time out of EPP 1. Check if communication cable or COM port is not connected 9701017 Delivered data time out of EPP Check if communication cable or COM port is not connected 9701031 Failed to read Register of EPP 1. Reboot ATM 9701040 Failed to produce Thread of EPP 1. Reboot ATM 9701060 Failed to create buffer 1. Reboot ATM 9701068 MapView of File Fail in Create 1. Initialize Pin SP. 2. Call your attendant 9701070 Create Mutex Fail for SIU(Sensor) 1. Initialize Pin SP. 2. Call your attendant 9701102 COM handle is null for EPP 1. Initialize Pin SP. 2. Call your attendant 9701111 BCC error of EPP 1. Check BCC logic of EPP 9701150 Pinpad (EPP) is down when it receives an ‘InitializingÕ command _ Reboot ATM _ Replace pinpad 9701151 EPP is down when it receives an ‘Get Status’ command 1. Reboot ATM 2. Replace pinpad 9701152 EPP is down when it receives an ‘Clear Func Key’ command 1. Reboot ATM 2. Replace pinpad 9704020 Failed to create file 9704021 Failed to read file 9704022 Failed to write file 9704023 Failed to close file 9704024 Failed to delete file 9704025 Failed to copy file 9704030 Failed to create Registry 9704031 Failed to read Registry 9704032 Failed to write Registry 9704034 Failed to delete file 9704040 Failed to create Thread 9704043 Failed to terminate Thread 9704050 Failed to create Process 9704053 Failed to terminate Process 9704060 Failed to create Memory 9704061 Failed to read Memory 9704062 Failed to write Memory 9704063 Failed to close Memory 9704068 Invalid pointer 9704070 Failed to create Mutex 9704073 Failed to release Mutex 9704076 Failed to wait time out Mutex 9704080 Failed to create Event 9704086 Failed to wait time out Event 9704100 Failed to connect polling or timeout 9704101 Failed to connect polling or line error 9704102 Timeout to send polling 9704103 Failed to close polling or timeout 9704104 Failed to close polling or line error 9707012 Failed to receive data of VFD 9707082 Failed to deliver the message about Fire Event 9712000 Failed to create file 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9712100 Failed to read file 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9712200 Failed to write file 1. Reboot ATM2. Reinstall software3. Replace hard disk drive 9712300 Failed to close file 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9712400 Failed to delete file 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9712500 Failed to copy file 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9712600 Failed to create directory 1. Reboot ATM2. Reinstall software3. Replace hard disk drive 9719000 Failed to execute an extra command in the status of Cash Unit Exchange 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9719100 In case of not being the status of Cash Unit Exchange out of End Exchange 1. Reboot ATM2. Reinstall software3. Replace hard disk drive 9719200 In case of carrying out Cash In Start command at two times 1. Reboot ATM2. Reinstall software3. Replace hard disk drive 9719300 In case of not being the status of Cash In out of End Cash In 1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive 9719400 Invalid Cash Unit ID 1. Reconfigure cash dispenser setup data 9719500 Invalid Cash Unit number 1. Reconfigure cash dispenser setup data 9719600 The abnormal of the number of Cash Unit 1. Reconfigure cash dispenser setup data 9719700 No. of dispensed notes that software counts is not matched to it cash dispenser responded 1. Initialize after resetting the power2. Upgrade the Cash Dispenser firmware or download software again3. Replace the Cash Dispenser B/D 9720000 Receipt printer communication error during SP opening 1. Check if communication cable or COM port is not connected 9721010 Failed to connect communication 1.Check if communication cable is properly connected or right status by test machine 9721012 Failed to deliver data to control electronics 1.Check if communication cable is properly connected or right status by test machine 9721016 Failed to receive data from control electronics 1.Check if communication cable is properly connected or right status by test machine 9721040 Failed to produce Thread 9721080 Failed to produce Event 9721111 Off line status 1. Check communication cable connected properly 2. Check power cable connected properly 9721112 On busy 1. Check printerÕs working status 9721121 Mechanics Error 1. Recover printerÕs mechanical Error 2. Reboot ATM 9721122 Recoverable Error 1. Recover printerÕs Error2. Reboot ATM 9721123 Unrecoverable Error 1. Reboot ATM 9721124 Paper jammed 1. Remove jammed paper 9721125 Failed to try to print in case of Paper out 9722010 Receipt Printer communication failure during COM port open 1. Do RESET at Operator Function 2. Reboot ATM 9722020 File Open Error 1. Reboot ATM 2. Call your attendant 9722060 Memory Allocate Error (PrintForm Allocate IndexBuffer Fail) 1. Reboot ATM 2. Call your attendant 9722068 Invalid Media Name 1. Reboot ATM 2. Call your attendant 9722100 Field Error (This Field must have initial value) 1. Reboot ATM 2. Call your attendant 9723010 Failed to open device 1. Check the serial port or cable 9723016 Time out to receive data 1. Check the serial port or cable 9723017 Send command time out error 9723019 Polling down 1. Check the serial port or cable 9730100 IC CARD DENIAL 9730200 IC CARD ONLINE DATA ERROR 9730300 IC CARD ERROR 9740000 Cash Dispenser communication failure during COM port open 1. Do RESET at Operator Function2. Reboot ATM 9740010 Fail to open port 9740020 Failed to create file 1. Reboot ATM 2. Call your attendant 9740025 Failed to copy file 1. Reboot ATM 2. Call your attendant 9740101 In case incorrect cassette type is set. 9740102 In case nonexistent Note Index is set. 9741100 When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor.) 9741400 When sensing CS4A Dark (Error code, 400FF00 is subdivided by location of sensor.) 9741800 When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor.) 9742100 When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor.) 9742800 When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor.) 9744700 Cash picking-up fail while cash in cassette #1 is enough 1. Check bill jam or no note in cassette #12. Check cash dispenser 9745500 System power off while dispensing 9770011 Receive data fail Check Cable / Device 9770012 Send data fail 9770013 Serial port close fail Check Cable / Device 9770016 Receive data timeout Check Cable / Device 9770017 Send data timeout Check Cable / Device 9770032 Registry write fail 9770034 Registry delete fail 9770040 Thread create fail 9770043 Thread close fail 9770050 ComMonitor4WBA.EXE create fail 9770060 Shared Memory creation fail 9770111 Transmitting incorrect command 9770121 No defined currency Run ÔOpenConnectionÕ again 9770122 Not setting deposit direction, and Inquire Accept() method Set direction using Direction() method 9770123 Not setting deposit denomination, and Inquire Accept() method Set denomination using Enable() method 9770124 Set incorrect denomination when executing Enable()/Disable() Set correct denomination after confirming currency 9770125 Set incorrect direction when executing Direction() method Set correct direction 9770150 Call Direction()/Enable()/Disable() method under no initialization After initialization, execute method 9799301 MCU RETRACT OVER Clear the count of retracted card at OP mode 9799499 DISPENSER COUNT ERROR Check the sensor on cash dispenser 9799601 PBM RETRACT OVER 9799901 DOOR CHECK 1. Reboot ATM 2. Call your attendant 9799902 LIGHT ERROR 1. Reboot ATM 2. Call your attendant 9799903 SPL ERROR 1. Reboot ATM 2. Call your attendant 9799904 PIN ERROR 1. Reboot ATM 2. Call your attendant 9799905 SENSOR CHECK 1. Reboot ATM 2. Call your attendant 9799907 UPS ERROR 1. Reboot ATM 2. Call your attendant 9799908 SCREEN ERROR 1. Reboot ATM 2. Call your attendant 9900000 A given command code is unidentified 9900001 Parameter is not correct 9900002 Command execution is impossible under Supervisor program code area 9900003 Hardware is not present 9900004 Command Data Error 9900006 MCR does not have keys that decipher the data. 9900010 card jam 9900011 shutter failure 9900012 sensor failure of PD1,PD2,PD3,PDI/Card remains inside. 9900013 Irregular card length(LONG) 9900014 Irregular card length(SHORT) 9900015 F-ROM error 9900016 The Card was moved forcibly 9900017 jam error at retrieve 9900018 SW1 or SW2 error 9900020 Read Error (Parity Error) 9900021 Read Error (Other) 9900023 Read Error (Only SS-ES-LRC) 9900024 Read Error (no encode and/or no magnetic stripe) 9900026 Read Error (No SS) 9900027 Read Error (No ES) 9900028 Read Error (LRC Error) 9900030 Power Down 9900040 Card was pulled out during capture 9900045 MCR ejected the card forcibly 9900046 The ejected card has not been withdrawn until the specified time. 9900050 Retract counter overflow 9900051 Motor error 9900053 Digital decode read error 9900070 F-Rom write Error 9900071 CRC error of user program code area 9900101 Cannot create object error Sankyo DLL 9900102 Device Not Ready Error Sankyo DLL 9900103 Cannot open port Error Sankyo DLL 9900104 Failed to begin thread error Sankyo DLL 9900105 Device Already Connected Sankyo DLL 9900400 Retain bin Full SP 9900444 Media Jam SP 9900445 Hopper Empty SP 9901000 Device Not Connected Sankyo DLL 9902000 Cancel Command Session error Sankyo DLL 9903000 Failed to send command error Sankyo DLL 9904000 Failed to receive reply error Sankyo DLL 9905000 Command Canceled Sankyo DLL 9906000 Reply Timeout Sankyo DLL 9910000 SP Internal Error SP 11019100 LOST CARD, DEV_MCU 11039100 LOST CARD & SLIP, DEV_MCU | DEV_SPR 11059100 LOST PB, DEV_PBM 11069100 LOST SLIP, DEV_SPR 97221000 Non-Indexed value for Indexed Field 1. Reboot ATM 2. Call your attendant 400000000 Dark light sensor test error (CS41A, CS41B) during initializing. 1. Check the CDU information setting (4 Cassettes). 2. Check if each sensor is mounted. 3. If error occurs when checking the CS31B(4 CST FM B/D CN3) disconnection operation, replace a sensor. 4. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 5. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 6. If error occurs when checking the CS31A (4 CST FM B/D CN3) disconnection operation, replace a sensor. 972210000 Invalid Field 1. Reboot ATM 2. Call your attendant 4000000000 Dark Light Test Error (CS10, CS9) during initializing 1. Check if each sensor is mounted. 2. If error occurs when checking CS 10 disconnection operation, replace a sensor. 3. If error occurs when checking CS 9 disconnection operation, replace a sensor. 9722100000 Invalid Field (This Field’s width is 0) 1. Reboot ATM 2. Call your attendant 40000000000 Dark light sensor test error (CS14, CS10) during initializing. 1. Check if each sensor is mounted. 2. If error occurs when checking CS14 cable operation, replace a sensor. 3. If error occurs when checking CS10 cable operation, replace a sensor. (RBS-LYNK) Invalid Transaction/Amount.Surcharge screen should have been displayed. 2010A The size of image print data is abnormal 1. Check the AP version and initialize 2010A00 The size of image print data is abnormal 1. Check the AP version and initialize 2080A The size of image print data is abnormal 1. Check the AP version and initialize 2080A00 The size of image print data is abnormal 1. Check the AP version and initialize 21A15 CS1A sensor detects note in delivery path before CDU dispenses.Sensor is located along the delivery path right after where the note exits the 1st cassette. Remove note from the CDU delivery path. 21A1500 CS1A sensor detects note in delivery path before CDU dispenses.Sensor is located along the delivery path right after where the note exits the 1st cassette. Remove note from the CDU delivery path. 21B15 CSB sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 1st cassette. Remove note from the CDU delivery path. 21B1500 CSB sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 1st cassette. Remove note from the CDU delivery path. 24A15 CS3A sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. Remove note from the CDU delivery path. 24A1500 CS3A sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. Remove note from the CDU delivery path. 24B15 CS3B sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. Remove note from the CDU delivery path. 24B1500 CS3B sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. Remove note from the CDU delivery path. 2DN00 Failed to connect communication between Receipt printer and SP 1.Check if communication cable or com port is not connected 2DN0000 Failed to connect communication between Receipt printer and SP 1.Check if communication cable or com port is not connected 2XX15 Cash Dispenser detects Remove any jammed bills from the dispenser. 300B000 Received the other command before executing Initialize command. 4001A CS3 and CS4B Dark detection during initializing or dispense reserved operation The same as #40011 and #40018 error handling 4001B CS2, CS3 and CS4B Dark detection during initializing or dispense reserved operation The same as #40011, #40012 and #40018 error handling 4001C CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4A and CS4B 4001C CS4A and CS4B Dark detection during initializing or dispense reserved operation The same as #40014 and #40018 error handling 4001C00 Detecting CS4A, CS4B Dark 4001D CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS2, CS4A and CS4B 4001D CS2, CS4A and CS4B Dark detection during initializing or dispense reserved operation The same as #40011, #40014 and #40018 error handling 4001D00 Detecting CS2, CS4A, CS4B Dark 4001E CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation The same as #40012, #40014 and #40018 error handling 4001F CS2, CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation The same as #40011, #40012 and #40014 error handling 4002A CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1B and CS13 4002A CS11B and CS13 Dark detection during initializing or dispense reserved operation The same as #40022 and #40028 error handling 4002A00 Detecting CS1B, CS13 Dark 4002B CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A, CS1B and CS13 4002B CS11A, CS11B and CS13 Dark detection during initializing or dispense reserved operation The same as #40021, #40022 and #40028 error handling 4002B00 Detecting CS1A, CS1B, CS13 Dark 4003A When more than 5 sheets of cash dispensingis required during a test 1. Check command that Cash Dispenser is received 2. Check Cash Dispenser EP ROM Version or specification 4003A When more than 5 sheets of cash dispensing is required during a test 1. Check command that CDU is received2. Check CDU EP ROM Version or specification 4003A00 When more than 5 sheets of cash dispensing is required during a test 1. Check command that Cash Dispenser is received2. Check Cash Dispenser EP ROM Version or specification 4003A00 When more than 5 sheets of cash dispensing is required during a test _ Check command that CDU is received _ Check CDU EP ROM Version or specification 4003B When CS15A or CS 15B sensor is detected as dark after initial recovery 1. Remove notes or dust on CS15A Sensor 2. Check CS15A Sensor Cable 3. Exchange Sensor after abnormal operating CS15A Sensor 4003B CS21A dark detected (Initial recovery, On separated reject) 1. Remove notes or dust in existence CS21A Sensor 2. Check CS21A Sensor Cable 3. Exchange Sensor after abnormal operating CS21A Sensor 4003B00 When CS15A or CS 15B sensor is detected as dark after initial recovery 1. Remove notes or dust on CS15A Sensor2. Check CS15A Sensor Cable3. Exchange Sensor after abnormal operating CS15A Sensor 4003B00 When CS15A or CS 15B sensor is detected as dark after initial recovery _ Remove notes or dust in existence CS15A Sensor _ Check CS15A Sensor Cable _ Exchange Sensor after abnormal operating CS15A Sensor 4003C No cassette, during rejecting separated cassette (Separated reject) 1. Set 1 Cassette 2. Check CS7 Sensor Cable 3. Exchange Sensor after abnormal operating CS7 Sensor 4003D Dismount during rejecting separated cassette (Separated reject) 1. Check notes in 1Cassette2. Check 1 Cassette specification3. Check CS7 Sensor Cable4. Exchange Sensor after abnormal operating CS7 Sensor 4003E CS21B DARK Detected (Initial recovery, Separated reject) 1. Remove notes or dust in existence CS21B Sensor 2. Check CS21B Sensor Cable 3. Exchange Sensor after abnormal operating CS21B Sensor 4003F CS21A,CS21B DARK Detected(Initial recovery, Separated reject) 1. Remove notes or dust in existence CS21A , CS21B Sensor2. Check CS21A, CS21B Sensor Cable3. Exchange sensor after abnormal operating CS21A, CS21B Sensor 4004A Error of note jam (Separated rejection) 1. Remove jammed notes on Cash Dispenser return path 2. Remove dust in CS1~CS4 sensor 3. Install after rearranging notes in cassette 4004A TIME OUT (JAM)(Separated rejection) 1. Remove jammed notes on CDU return path 2. Remove dust in CS11AB, CS21AB, CS31AB, CS41AB, CS4AB, CS13 Sensor 3. Install after rearranging notes in cassette 4004A00 Error of note jam (Separated rejection) 1. Remove jammed notes on Cash Dispenser return path2. Remove dust in CS1~CS4 sensor3. Install after rearranging notes in cassette 4004A00 Error of note jam (Separated rejection) _ Remove jammed notes on CDU return path _ Remove dust in CS1~CS4 sensor _ Install after rearranging notes in cassette 4004B Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection 1. Check state of notes in reject box 2. Rearrange notes in cassette 3. Check Index of notes4. Check foreign objects in the main motor encoder slit5. Replace the CS8 encoder slit sensor 4004B Continuous 10 times error if note is long 1. Check state of notes in reject box 2. Rearrange notes in cassette 3. Check Index of notes 4. Check foreign objects in the main motor encoder slit. 5. Replace the CS8 encoder slit sensor 4004B00 Continuous 3 times error if note is long(once tried, twice retried)=>Separated rejection 1. Check state of notes in reject box2. Rearrange notes in cassette3. Check Index of notes4. Check foreign objects in the main motor encoder slit5. Replace the CS8 encoder slit sensor 4004B00 Continuous 3 times error if note is long(once tried, twice retried)(Separated rejection) _ Check state of notes in reject box _ Rearrange notes in cassette _ Check Index of notes _ Check foreign objects in the main motor encoder slit. _ Replace the CS8 encoder slit sensor 4004C In case the number of notes detected outlet sensor(CS13) is more than that of notesdetected on CS1A,B sensor 4004C00 In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor 1. Check CS1 sensor2. Reconnect CS1 sensor 4004C00 In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor 4004D Error of being removed 1st cassette before separate rejection 4004D00 Error of being removed 1st cassette before separate rejection 1. Set cassette #1 correctly 2. Check the catcher inside cassette #1 guide 4004D00 Error of being removed 1st cassette before separate rejection 4004E Error of being removed 2nd cassette before separate rejection 4004E Detected the remaining notes on the return path during dispense reserved operation 1. Initialize after removing the return path2. Clean sensors on the return path (CS13) 4005A Mounting/demounting 2 Cassette during dispense operation 1. Check notesÕ status in 2 Cassette 2. Check 2 cassette specifications 3. Check if the CS17 sensor cable is disconnected 4. Exchange a sensor after abnormal operating the CS17 sensor . 4005B 2 Cassette Miss Feed Error (Fail to reject bill separately.) 4005B 2 Cassette miss feed during dispense operation 1. Check the remaining notes in 2 Cassette2. Check if the remaining note sensor (CS16) is normal3. Check a jammed note in 2 Cassette or remount it4. Remove the dust on the CS21A and CS21B Sensors5. Replace 2 cassette box when multiple error occurs 4005B00 2 Cassette Miss Feed Error (Fail to reject bill separately.) 4005C Sensor dark in front of the CST except dispensing during dispense operation 1. Remove a dust and foreign objects on CS11AB, CS21AB, CS31AB and CS41AB sensors.2. Check the clutch operation (Life test command)3. Check specifications of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)4. Check specifications of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 4005D Continuously detected 2 notes for three times or more during dispense operation 1. Check notesÕ status in the reject box 2. Realign notes in the cassette 3. Check foreign objects at the position of the CS5 Sensor Guide 4. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12,25~28/ CS5_2:CN12) 4005D Continuously detected 2 notes for three times or more during dispense operation (more than 7 times) 1. Check notesÕ status in the reject box 2. Realign notes in the cassette 3. Check foreign objects at the position of the CS5 Sensor Guide 4. Check if the CS5 cable is disconnected 4005D00 Continuously detected 2 notes for three times or more during dispense operation 1. Check notesÕ status in the reject box 2. Realign notes in the cassette 3. Check foreign objects at the position of the CS5 Sensor Guide 4. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12) 4005D00 Continuously detected 2 notes for three times or more during dispense operation _ Check notesÕ status in the reject box _ Realign notes in the cassette _ Check foreign objects at the position of the CS5 Sensor Guide _ Check if the CS5 cable is disconnected (CS5_1:CDU B/D CN10 #11~12, 25~28//CS5_2:CN12) 4006A CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette. 4006A00 The error of separation time from CS15 to CS4 4006A00 CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette. 4006B Something is detected on CS31A, CS31B sensor during initialization 4006B00 Something is detected on CS31A, CS31B sensor in initialization 4006B00 Something is detected on CS31A, CS31B sensor in initialization 4007A CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette. 4007A00 The error of separation time from CS41AB to CS4 4007A00 CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette. 4007B Something is detected on CS41A, CS41B sensor in initialization 4007B00 Something is detected on CS41A, CS41B sensor in initialization 4007B00 Something is detected on CS41A, CS41B sensor in initialization 4007C Missfeed error in 4th cassette 4007C00 Missfeed error in 4th cassette 4007C00 Missfeed error in 4th cassette 4007D Trying to dispense bills from 4th cassette but the 4th cassette doesn’t installed. 4007D00 Trying to dispense bills from 4th cassette but the 4th cassette doesn’t installed. 4008A CS11AB Dark detection on transport path before dispense operation 1. Remove the remaining notes and foreign objects at the position of the CS11AB sensor 2. Check if the CS11AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS11AB sensor 4008B CS21AB Dark detection on transport path before dispense operation 1. Remove the remaining notes and foreign objects at the position of the CS21AB sensor 2. Check if the CS21AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS21AB sensor 4008C CS31AB Dark detection on transport path before dispense operation 1. Remove the remaining notes and foreign objects at the position of the CS31AB sensor 2. Check if the CS31AB sensor cable is disconnected3. Exchange a sensor after abnormal operating the CS31AB sensor 4008D CS41AB Dark detection on transport path before dispense operation 1. Remove the remaining notes and foreign objects at the position of the CS41AB sensor 2. Check if the CS41AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS41AB sensor 4008E CS4 Dark detection on transport path before dispense operation 1. Remove the remaining notes and foreign objects at the position of the CS4 sensor 2. Check if the CS4 sensor cable is disconnected3. Exchange a sensor after abnormal operating the CS4 sensor 4008F CS13 sensor detects the notes with hole 1. Initialize Cash Dispenser (CDU) 2. Remove the holed note on CS13 4008F Error occurs when CS13 sensor regard hole in bill as wrong 4008F00 CS13 sensor detects a bill with hole during dispensing 4009A CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette. 4009A CIU communications response timeout error during check dispense reserved operation or initializing. The same as #40099 handling. 4009A00 CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette. 4009B Detected the CS31A and CS31B Dark during initializing or dispense reserved operation 1. Remove the remaining notes and foreign objects at the position of the CS31A and CS31B sensors. 2. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 3. Check if the CS31 and CS31B Sensor Cable are disconnected 4. Exchange a sensor after abnormal operating the CS31A, CS31B sensor 4009C Detected the CS31B Dark during initializing or dispense reserved operation 1. Remove the remaining notes and foreign objects at the position of the CS31B sensor.2. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)3. Check if the CS31B and CS31B sensor cables are disconnected4. Exchange a sensor after abnormal operating the CS31B. 4009D Trying to dispense bills from 3rd cassette but the 3rd cassette doesn’t installed. 4009D 3 Cassette not available during dispense reserved operation 1. Mount 3 cassette 2. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 3. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 4. Check if the CS37 sensor cables are disconnected (3 CST FM B/D CN3). 5. Exchange a sensor after abnormal operating the CS37 sensor . 4009D00 Trying to dispense bills from 3rd cassette but the 3rd cassette doesn’t installed. 4009E Mounting/demounting 3 Cassette during dispense operation 1. Check notesÕ status in 3 Cassette 2. Check 3 cassette specifications 3. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 4. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 5. Check if the CS37 sensor cable are disconnected (3 CST FM B/D CN3). 6. Exchange a sensor after abnormal operating the CS37 sensor . 4009F 3 cassette miss feed error 4009F 3 Cassette miss feed during dispense operation 1. Check the remaining notes in 3 Cassette 2. Check if the remaining note sensor (CS36) of 3 Cassette is normal. 3. Check a jammed note in 3 Cassette or remount it 4. Remove the dust on the CS31A and CS31B Sensors 5. Replace 3 cassette box when multiple errors occur. 4009F00 3 cassette miss feed error 400A1 Detected the CS9 Dark in Reject(Retract) box during initializing. 1. Open the reject/retract box cover 2. Check if the CS9 sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS9 sensor 400A2 When a note doesnÕt arrive from the tray to the throat entrance (CS10AB~CS14 (Delivery Jam). 1. Remove a jammed note or foreign objects between the throat and the tray 2. Check if the CS10AB and CS14 sensor cable is disconnected. 3. Check the feed motor operation in the throat unit. 4. Exchange a sensor after abnormal operating the CS14 sensor . 400A7 When cam doesnÕt arrive at dispense position within regulated time (cam error) 400A8 When cam doesnÕt arrive at delivery position within regulated time (cam error) 400AA Failed during writing EEPROM data 1. Retry after initialization. 2. Replace the CDU Board. 400AB Disable to drive due to the remaining notes in the tray during initializing or dispense reserved operation.(CS10A and CS10B Dark detection) 1. Remove the remaining notes or foreign objects in the tray. 2. Check if holders on the CS10A and CS10B sensors are bended. 3. If error occurs when checking CS10A/CS10B (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor. 400AC Something is detected on CS2 sensor after dispense operation 400AC00 Something is detected on CS2 sensor after dispense operation 400AC00 Something is detected on CS2 sensor after dispense operation 400AD Disable to detect notes in CS15 sensor during delivery operation 1. Remove the remaining notes on the throat. 2. If error occurs when checking CS15 disconnection and operation, replace a sensor. 400AE No note in the tray before delivery or retract operation. 1. If error occurs when checking CS (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor. 2. Check the tray deliver position operation. 400AF Received the wrong life test command from the upper unit. 1. Check the CDU received command2. Check the abnormal communication cable.3. Check the CDU firmware version and refer to specifications. 400B0 Opened shutter during dispense operation. 1. Check the shutter camÕs rotation.2. If error occurs when checking TS004 disconnection and operation, replace a sensor. 400BA CS1 sensor of reject box entrance is detected as dark during initialization or before dispense operation 400BB Bill jam on CS1 sensor of reject box entrance during dispense operation 400BC Communication error — Command Length doesn’t match. 400BC Communication error-Command Length doesnÕt match. 400BC00 Communication error ? Command Length doesnÕt match. 1 400BD Bill rejection error (Normal recognition for short bill-CS4) 400BE Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close 400BE Bill rejection error (Normal recognition for long bill-CS4)/CS4 Jam. 400BE00 Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close 400C1 1 Cassette Jam during dispense operation (1 CST Encoder Error). 1. Remove a jammed note in 1 Cassette.2. Mount 1 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 1 Cassette Clutch Encoder Slit.4. Replace 1 cassette box when multiple errors occur. 400C100 Cassette Jam during dispense operation(1 CST Encoder Error). 1.Remove a jammed note in 1 Cassette. 2.Replace 1 cassette box when multiple errors occur. 400C2 2 Cassette Jam during dispense operation (2 CST Encoder Error). 1. Remove a jammed note in 2 Cassette.2. Mount 2 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 2 Cassette Clutch Encoder Slit.4. Replace 2 cassette box when multiple errors occur. 400C200 Cassette Jam during dispense operation(2 CST Encoder Error). 1.Remove a jammed note in 2 Cassette. 2.Replace 2 cassette box when multiple errors occur. 400C3 3 Cassette Jam during dispense operation (3 CST Encoder Error). 1. Remove a jammed note in 3 Cassette.2. Mount 3 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 3 Cassette Clutch Encoder Slit.4. Replace 3 cassette box when multiple errors occur. 400C300 Cassette Jam during dispense operation (3 CST Encoder Error). 1.Remove a jammed note in 3 Cassette 2.Replace 3 cassette box when multiple errors occur. 400C4 4 Cassette Jam during dispense operation (4 CST Encoder Error). 1. Remove a jammed note in 4 Cassette.2. Mount 4 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 4 Cassette Clutch Encoder Slit.4. Replace 4 cassette box when multiple errors occur. 400C400 Cassette Jam during dispense operation (4 CST Encoder Error). 1.Remove a jammed note in 4 Cassette. 2.Replace 4 cassette box when multiple errors occur. 400C600 Error of CS 2, CS13 sensor during initialization 1.Remove a jammed note in CS13 sensor. 2.Replace CS13 sensor. 400C7 Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTW 400C7 CS 14 Dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS 14 sensor 2. If error occurs when checking CS 14 disconnection and operation, replace a sensor. 400C700 Something is detected on CS2 sensor after dispense operation 400C700 Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTWn 2 400C8 Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW 400C8 CS 15 Dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS 15 sensor 2. If error occurs after checking CS 15 disconnection and operation, replace a sensor. 400C800 Something is detected on CS2 sensor after dispense operation 400C800 Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW 400C9 Something is detected on CS14 sensor after dispense operation 400C900 Something is detected on CS2 sensor after dispense operation 400C900 Something is detected on CS14 sensor after dispense operation 400CA CS14 Dark detection during deliver reserved operation. The same as #400C7 handling 400CB CS 15 Dark detection during deliver reserved operation. The same as #400C8 handling 400CC Bill is remained on the sensor in front of cassette during resetting. 400CC Detected the remained notes on the sensors in front of cassettes during re-driving. 400CC00 Bill is remained on the sensor in front of cassette during resetting. 3 400D0 Bills are passed on CS13~CS12 sensor -Timeout[Jam], MB TTW 400D0 Feeding time out due to jam (CS14) around throat assembly during delivery operation 1. Remove a jammed note or foreign objects between the throat and the tray 2. Check if the CS 14 sensor cable is disconnected. 3. Check the feed motor operation in the throat unit. 4. Exchange a sensor after abnormal operating the CS 14 sensor . 400D000 Something is detected on CS2 sensor after dispense operation 400D000 Bills are passed on CS13~CS12 sensor -Timeout[Jam], MB TTW 4 400D1 Bills are passed on CS12~CS14 sensor -Timeout[Jam], MB TTW 400D1 Feeding time out due to jam (CS14~15) around throat assembly during delivery operation 1. Remove a jammed note in the throat. 2. Check external light source of the CS 15 sensor. 3. Check the feed motor operation in the throat unit . 4. If error occurs when checking CS 14 and CS 15 sensor operation, replace a sensor 400D100 Something is detected on CS2 sensor after dispense operation 400D100 Bills are passed on CS12~CS14 sensor -Timeout[Jam], MB TTW 400D2 Feeding time out due to jam (CS10AB) around throat assembly during delivery operation 1. Remove a jammed note in the throat. 2. Check external light source of the CS10 AB sensor. 3. Check the feed motor operation in the throat unit . 4. If error occurs when checking CS10 AB sensor operation, replace a sensor. 400D3 The remaining notes on the tray during delivery operation (some notes remaining on CS10AB) The same as #400D2 handling. 400D4 The remaining notes on the tray during delivery operation (some notes remaining on CS14) 1. Remove a jammed note in the tray2. Check external light source of the CS14 sensor.3. If error occurs when checking CS14 sensor operation, replace a sensor 400D5 The remaining notes on the tray during delivery operation (some notes remaining on CS10AB) The same as #400D2 handling. 400D8 CS41A and CS41B Dark detection during initializing or dispense reserved operation 1. Check 4 Cassette specifications for CDU Version. 2. Remove the remaining notes and foreign objects at the position of the CS41A and CS41B sensors. 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. Check if the CS41A and CS41B sensor cables are disconnected (4 CST FM B/D CN3).Exchange a sensor after abnormal operating the CS41A and CS41B sensor 400D9 Simultaneous Dark detection in both the tray (CS10) and throat (CS14/CS15). 1. Remove the remaining notes and foreign objects in the tray and throat unit. 2. Check each sensor (refer to the above description) 400DB Detected the CS41A Dark during initializing or dispense reserved operation 1. Check 4 Cassette specifications for CDU Version.2. Remove the remaining notes and foreign objects at the position of the CS41A sensor.3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected.4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On)5. Check if the CS41A sensor cable is disconnected (4 CST FM B/D CN3).6. Exchange a sensor after abnormal operating the CS41A sensor. 400DC CS41B Dark detection during initializing or dispense reserved operation 1. Check 4 Cassette specifications for CDU Version. 2. Remove the remaining notes and foreign objects at the position of the CS41B sensor. 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. Check if the CS41B sensor cable is disconnected (4 CST FM B/D CN3). 6. Exchange a sensor after abnormal operating the CS41B sensor. 400DD 4 Cassette not available during dispense reserved operation 1. Mount 4 cassette1. Mount 4 cassette 2. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 3. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 4. Check if the CS37 sensor cables are disconnected (4 CST FM B/D CN3). 5. Exchange a sensor after abnormal operating the CS47 sensor . 400DE Mounting/demounting 4 Cassette during dispense operation 1. Check notesÕ status in 4 Cassette 2. Check 4 cassette specifications 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. If error occurs when checking the CS47Õs (4 CST FM B/D CN3) disconnection and operation, replace a sensor. 400DF 4 Cassette miss feed during dispense operation 1. Check the remaining notes in 4 Cassette 2. Check if the 4 Cassette remaining note sensor (CS46) is normal. 3. Check a jammed note in 4 Cassette or remount it 4. Remove the dust on the CS41A and CS41B sensors. 5. Replace 4 cassette box when multiple error occur. 400EA Dark light sensor test error (CS18,28,38,48).during initializing. 400EF Bill is retracted during INITIALIZE COMMAND 400F0 Disabled to drive due to throat jam during forced initialization. 1. Remove the remaining notes and foreign objects in the throat unit. 400F3 Time out due to Jam (CS15) during initializing or retract process. 400F4 Disable to drive due to continuous CS14~CS10AB Dark during forced initialization or retract operation (jam) The same as #400F3 handling 400F5 Disable to drive due to continuous CS10 Dark during forced initialization or retract operation (jam) The same as #400F3 handling 400F6 Failed to fall down bills during forced initializing and retract operation 1. Remove the remaining notes and foreign objects in the throat unit. 2. If error occurs when checking disconnection operation, replace a sensor. 400F7 Continuously detected note in CS15 during retract operation The same as #400F3 handling 400F8 Time out due to Jam (CS14) during initializing or retract process. 1. Remove the remaining notes and foreign objects in the throat unit. 400F9 Some bills are taken out during delivery operation 400FA Invalid ID of 1st cassette is requested to dispense 400FB Invalid ID of 2nd cassette is requested to dispense 400FC Invalid ID of 3rd cassette is requested to dispense 400FD Invalid ID of 4th cassette is requested to dispense 400FE Reject transaction happens again during bundle reject mode. 400FF Bill jam 1. Remove the jammed notes 2. Initialize 400FF Enforcedly remove cash during reserve/retract operation (subnormal exit) 400FF00 Bill jam 1. Remove the jammed notes2. Initialize 400FF00 Bill jam 1. Remove the jammed notes 2. Initialize 4DN00 Cash Dispenser communication failure during sending command to cash dispenser 1. Do RESET at Operator Function 2. Reboot ATM 4DN00 Abnormal communication 4DN0000 Cash Dispenser communication failure during sending command to cash dispenser 1. Do RESET at Operator Function2. Reboot ATM 4DN0000 Cash Dispenser communication failure during sending command to cash dispenser 4DN01 Cash Dispenser communication failure during sending command to cash dispenser 1. Do RESET at Operator Function 2. Reboot ATM 4DN01 Abnormal response from EP 4DN0100 Cash Dispenser communication failure during receiving command to cash dispenser 1. Do RESET at Operator Function2. Reboot ATM 4DN0100 Cash Dispenser communication failure during receiving command to cash dispenser 4DN8100 Communication error of Shutter 4DN8100 Communication error of Shutter 970401D Failed to connect to SPL Check if PncComm.dll and ComMonitor.exe files are available 971A0 In case the dispensed denominations are different from the requested ones. 971A000 Invalid denomination 1. Reconfigure denomination at supervisor mode 971A000 Invalid denomination 971A1 In case the dispensed currency is different from the requested one. 971A100 Invalid currency 1. Reconfigure currency at supervisor mode 971A100 Invalid currency 971A2 Unable to dispense bills 971A200 CASSETTE OFF POSITIONÓ.Not dispensable 1. Reconfigure denomination2. Reconfigure currency 971A200 Not dispensable 971A3 In case requested bill counts are exceeded the maximum count 971A300 In case the number of bills dispensedexceeds the maximum dispensing bill 1. Check cash dispenser driver (CDM SP) version2. Reconfigure the maximum dispensable count 971A300 In case the number of bills dispensed exceeds the maximum dispensing bill 971A4 In case requested coin counts are exceeded the maximum count 971A400 In case the number of coins dispensedexceeds the maximum dispensing coin 1. Check coin dispenser driver version2.Reconfigure the maximum dispensable count 971A400 In case the number of coins dispensed exceeds the maximum dispensing coin 971A5 Unable to define Mix method 971A500 Invalid mix number 1. Reconfigure cash dispenser at supervisor mode 971A500 Invalid mix number 971A600 In case automatic Retry of SP fails 3 times 971A600 In case automatic Retry of SP fails 3 times 971A700 There is no setting information about automatic Retry standard 971A700 There is no setting information about automatic Retry standard 971B0 There isnÕt any bills on stacker 971B000 In case of being executed Reject or Retract command without being the bills in stacker. 1. Check a dust in stacker2. Reconfigure the maximum dispensable count 971B000 In case of being executed Reject or Retract command without being the bills in stacker. 971C0 In case that unsupported command is executed 971C000 Not supported command 1. Reinstall software 971C000 Unsupport command 971D100 Partial dispense 1. Check the replenished amount and replenish2. Check the notes in cassette #1 971D100 Partial dispense from cassette #1 1. Check the replenished amount and replenish 2. Check the notes in cassette #1 971D200 Partial dispense from cassette #2 1. Check the replenished amount and replenish2. Check the notes in cassette #2 971D200 Partial dispense from cassette #2 1. Check the replenished amount and replenish 2. Check the notes in cassette #2 971D300 Partial dispense from cassette #3 1. Check the replenished amount and replenish2. Check the notes in cassette #3 971D300 Partial dispense from cassette #3 1. Check the replenished amount and replenish 2. Check the notes in cassette #3 971DX In case partial bills only are dispensed from the requested bills. (X is the number of cassette) 971DX00 In case partial bills dispensed by dispensing demand when Partial Dispense option is on._ ÒXÓ means cassette number. 971DX00 Partial dispense 97221A2 Invalid Unit 1. Reboot ATM 2. Call your attendant 97221C1 Form is not Found 1. Reboot ATM 2. Call your attendant 97221C4 Form Name is NULL 1. Reboot ATM 2. Call your attendant 97221C5 Invalid Form 1. Reboot ATM 2. Call your attendant 97221C6 PrintForm() offset is Invalid 1. Reboot ATM 2. Call your attendant 97221C7 Invalid Form (Too many Fields in the form) 1. Reboot ATM 2. Call your attendant 97221D1 Media is not Found 1. Reboot ATM 2. Call your attendant 97221D3 Media Overflow when form size is larger than media size 1. Reboot ATM 2. Call your attendant 97221D4 Media Name is NULL 1. Reboot ATM 2. Call your attendant 97221D5 Invalid Media (Attribute for Media definition is not proper) 1. Reboot ATM 2. Call your attendant 97221D6 Invalid Media (Area size is larger than media size) 1. Reboot ATM 2. Call your attendant 97221D7 Invalid Media (Size of Media Name is exceeded to 2048 bytes totally) 1. Reboot ATM 2. Call your attendant 9722DN0 Receipt Printer communication failure during sending command to Receipt Printer 1. Do RESET at Operator Function 2. Reboot ATM 9743B00 When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor.) 9743F Dark light sensor error (CS21A, CS21B) during idle status of cash dispenser 9745B Cassette 2 misfeed 9745B00 Cash picking-up fail while cash in cassette #2 is enough 1. Check bill jam or no note in cassette #22. Check cash dispenser 9746B00 When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor.) 9747B00 When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor.) 9747C Cassette 4 misfeed 9747C00 Cash picking-up fail while cash in cassette #4 is enough 1. Check bill jam or no note in cassette #22. Check cash dispenser 9749B Dark light sensor error (CS31A, CS31B) during idle status of cash dispenser 9749F Cassette 3 misfeed 9749F00 Cash picking-up fail while cash in cassette #3 is enough 1. Check bill jam or no note in cassette #22. Check cash dispenser 974BA Dark light sensor error (CS1) during idle status of cash dispenser 974D8 Dark light sensor error (CS41A, CS41B) during idle status of cash dispenser 974FF00 When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor.) 97911XX DEV_JPR Timeover Error Code 1. Reboot ATM 2. Call your attendant 97912XX DEV_SPR Timeover Error Code 1. Reboot ATM 2. Call your attendant 97913XX DEV_MCU Timeover Error Code 1. Reboot ATM 2. Call your attendant 97914XX DEV_Cash Dispenser Timeover Error Code 1. Reboot ATM2. Call your attendant 97915XX DEV_BRM Timeover Error Code 1. Reboot ATM 2. Call your attendant 97916XX DEV_PBM Timeover Error Code 1. Reboot ATM 2. Call your attendant 97918XX DEV_PIN Timeover Error Code 1. Reboot ATM 2. Call your attendant 9791AXX DEV_FNG Timeover Error Code 1. Reboot ATM 2. Call your attendant 9791BXX DEV_VFD Timeover Error Code 1. Reboot ATM 2. Call your attendant 97921XX DEV_JPR FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 97922XX DEV_SPR FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 97923XX DEV_MCU FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 97924XX DEV_Cash Dispenser FATAL ERROR(WARNING) 1. Reboot ATM2. Call your attendant 97925XX DEV_BRM FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 97926XX DEV_PBM FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 97928XX DEV_PIN FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 9792AXX DEV_FNG FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 9792BXX DEV_VFD FATALERROR (WARNING) 1. Reboot ATM 2. Call your attendant 99000A0 The card does not exist at the hopper 99000A1 There is a card at the lead line. 99000A2 Transmission error between hopper and MCR(time over) 99000A4 The guide door at hopper is open 99000A5 The card jam at the hopper. 99000A6 The hopping kicker could not return to the home position 99000B0 Not received Initialize Command 99000SA Under MSM’s Supervisor program code area 99000xx xx : EP Error Code_ Refer to specifications for EP Error Code EP 991@@91 ON TRANSACTION POWER OFF 1. Check power supply2. Check backup battery 99F0000 Unknown Error Code SP A0101 Open lever detected before executing command Close the feed lever. A010100 Detecting the lever opened before executing command Close the feed lever. A0102 Printer thermal head overheated while executing command Check the thermal printer head and change if necessary. A010200 Printer thermal head overheated while executing command Check the thermal printer head and change if necessary. A0103 Paper jam detected before executing command Remove any jammed paper from the printer. A010300 Paper jam detected before executing command Remove any jammed paper from the printer. A0104 Paper setting error detected before executing command Remove and re-install the receipt paper. A010400 Paper setting error detected before executing command Remove and re-install the receipt paper. A0105 Paper check error detected before executing command Remove and re-install the receipt paper. A010500 Paper check error detected before executing command Remove and re-install the receipt paper. A0108 Paper cutter software check error detected before executing command Check for and remove any jammed paper. A010800 Paper cutter software check error detected before executing command Check for and remove any jammed paper. A0801 Open lever detected while executing command Remove any jammed paper. A080100 Open lever detected while executing command Remove any jammed paper. A0802 Receipt printer head overheated while printing Check the thermal printer head and change if necessary. A080200 Receipt printer head overheated while printing Check the thermal printer head and change if necessary. A0803 Paper jam detected while executing command Remove and re-install the receipt paper. A080300 Paper jam detected while executing command Remove and re-install the receipt paper. A0804 Paper setting error detected before executing command Remove and re-install the receipt paper. A080400 Paper setting error detected before executing command Remove and re-install the receipt paper. A0805 Paper check error in doing command Remove any jammed paper. A080500 Paper check error in doing command Remove any jammed paper. A0808 Paper cutter software check error detected while executing command Check for and remove any jammed paper. A080800 Paper cutter software check error detected while executing command Check for and remove any jammed paper. ADN01 No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN0100 No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN0F No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN0F00 No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN11 No response detected after 3 retries Check cable and connection between the CE and printer. ADN1100 No response detected after 3 retries Check cable and connection between the CE and printer. ADN12 No response detected between ENQ-ACK after 5 retries of ENQ Check the cable and connection between the CE and printer. ADN1200 No response detected between ENQ-ACK after 5 retries of ENQ Check the cable and connection between the CE and printer. ADN13 No response detected after 5 retries because of timeout between STX-BCC interval Check cable and connection between the CE and printer. ADN1300 No response detected after 5 retries because of timeout between STX-BCC interval Check cable and connection between the CE and printer. ADNXX Printer connection error. Check cables between Print and Main board. Remove cables (even though they are attached) and reconnect. AXXX1 Receipt Printer feed lever open-during operation. Close the feed lever in the printer. AXXX2 Thermal printer is Over heated-during operation. If problem is consistent then print head assembly may be defective. AXXX3 Receipt paper jam. Remove jammed paper- Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. AXXX4 Receipt paper is empty. Replenish the paper roll. AXXX5 Receipt paper is jamming during loading. Remove any jammed paper and then reload. Axxx6 DIP MCR latch failure Call your service personnel. AXXX7 Feed Lever Opened. Check feed lever and sensor pollution. AXXX8 Receipt paper cutter error. If consistent, printer will require repair/replacement. B4300(00) Stacker full B4400(00) Stacker open B4500(00) Jam in acceptor B4600(00) Jam in stacker B4700(00) Pause conveying B4900(00) Device execution fail B49A2(00) Stack motor fail B49A5(00) Transport motor speed fail B49A6(00) Transport motor fail B49AB(00) Cash box not ready B49AF(00) Validator head remove B49B0(00) Boot ROM fail B49B1(00) External ROM fail B49B2(00) ROM fail External ROM writing fail B49B3(00) External ROM writing fail BDN00(00) Communication failure C0000 Cash Dispenser(CDU) received the undefined command from AP software 1. Get the trace file and log files in D:\trace 2. Call your attendant C0001 ~ C002F The feed lever of the receipt printer is open. It was detected that the feed lever was open while the receipt printer was operating. Clear the note path or call your service personnel. C0011 Notes are detected on tray(CS2 Sensor) before dispensing 1. Remove notes on CS2 sensor 2. Clean CS2 C0014 CS4A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4A C0015 CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A C0018 CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4B C0019 CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4B C001C CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS4A and CS4B C001D CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS2, CS4A and CS4B C001X CDU sensor is tripped. Most typically a C0011 error, this would indicate a bill jam at the exit sensor of the cash Dispenser. Usually caused by a customer putting fingers in the cash drawer during dispense. C0021 CS1A sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A C0022 CS1B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1B C0023 CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B C0028 CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS13 C0029 CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A and CS13 C002A CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1B and CS13 C002B CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses 1. Remove note from the CDU delivery path. 2. Clean CS1A, CS1B and CS13 C002X CDU sensor is tripped. Check dispenser for jammed bills and restart the machine. C0030 CDU main motor failure Replace main motor C003000 CDU main motor failure C0031 CDU gate solenoid echo error Check the dispenser gate solenoid cable and connection. C003100 CDU gate solenoid echo error Check the dispenser gate solenoid cable and connection. C0032 CDU outlet solenoid echo error Check the dispenser outlet solenoid cable and connection. C003200 CDU outlet solenoid echo error Check the dispenser outlet solenoid cable and connection. C0033 CDU checksum error (no dispenser information is set) Check the dispenser information using the CDU Test Program. C003300 CDU checksum error (no dispenser information is set) Check the dispenser information using the CDU Test Program. C0034 CDU double detect module failure 1 (while re-dispensing) Check for notes in the dispenser double detect module. C003400 CDU double detect module failure 1 (while re-dispensing) Check for notes in the dispenser double detect module. C0035 CDU double detect module failure 2 (before dispensing) Check the dispenser double detect lever. C003500 CDU double detect module failure 2 (before dispensing) Check the dispenser double detect lever. C0036 CS4 Sensor is blocked before initializing Check for any notes and remove. C003600 CS4 Sensor is blocked before initializing Check for any notes and remove. C0037 CS7 sensor which detects double note is blocked while dispensing note Check connection and for pollution in sensor. C003700 CS7 sensor which detects double note is blocked while dispensing note Check connection and for pollution in sensor. C0038 SRAM check error Check for any notes and remove. C003800 SRAM check error Check for any notes and remove. C0039 Reject gate failure while initializing or dispensing note Check for pollution in sensor C003900 Reject gate failure while initializing or dispensing note Check for pollution in sensor C003A Request more than 4 notes in test mode Reset the demand to less than 4 in the CE. C003A00 Request more than 4 notes in test mode Reset the demand to less than 4 in the CE. C003B CS1A, CS1B, and CS2 sensors is block while initializing Check for any notes and remove. C003B00 CS1A, CS1B, and CS2 sensors is block while initializing Check for any notes and remove. C0040 Cassette missed while dispensing note Check the seating of the cassette. C004000 Cassette missed while dispensing note Check the seating of the cassette. C0041 Execeeded 5 re-initializations Check the note quaility. C004100 Exceeded 5 re-initializations Check the note quality. C0042 Mismatch between requested notes and dispensed notes Check delivery path for any notes and remove. C004200 Mismatch between requested notes and dispensed notes Check delivery path for any notes and remove. C0043 Exceeded 10 rejected notes during a single dispense transaction Check the note quality. C004300 Exceeded 10 rejected notes during a single dispense transaction Check the note quality. C0044 5 consecutive rejected notes during a single dispense transaction Check the note quality. C004400 5 consecutive rejected notes during a single dispense transaction Check the note quality. C0045 Over-dispensing notes Check the number of dispensed notes and note quality. C004500 Over-dispensing notes Check the number of dispensed notes and note quality. C0046 Program error Reload EP program. C004600 Program error Reload EP program. C0047 1st cassette misfeed error Check notes in the cassette. C004700 1st cassette misfeed error Check notes in the cassette. C0048 Dispense command error (wrong count) Check notes and note information using the CDU Test Program. C004800 Dispense command error (wrong count) Check notes and note information using the CDU Test Program. C0049 Requested 0 notes Modify command error in CE. C004900 Requested 0 notes Modify command error in CE. C004A Dispense timeout from CS1 to CS4 Check for any notes in the delivery path and remove. C004A00 Dispense timeout from CS1 to CS4 Check for any notes in the delivery path and remove. C004B 3 consecutive rejects due to long-note detect Check the note quality. C004B00 3 consecutive rejects due to long-note detect Check the note quality. C004C Exit count is greater than the CS1A/B pass-through count (count mismatch) Check the number of dispensed notes. C004C00 Exit count is greater than the CS1A/B pass-through count (count mismatch) Check the number of dispensed notes. C004D Cassette is not in suitable position before dispensing note Check the seating of the cassette. C004D00 Cassette is not in suitable position before dispensing note Check the seating of the cassette. C004E Too many notes dispensed Check the number of dispensed notes. C004E00 Too many notes dispensed Check the number of dispensed notes. C004F Miscount of notes between sensors. Test CDU using diagnostics. Verify amount of dispensed notes versus requested notes. C0050 Power down while dispensing notes Check the number of dispensed notes. C005000 Power down while dispensing notes Check the number of dispensed notes. C0051 Too many notes requested Modify command error in CE. C005100 Too many notes requested Modify command error in CE. C0052 CS1A, CS1B detected after dispensing Check for any notes in the delivery path and remove. C005200 CS1A, CS1B detected after dispensing Check for any notes in the delivery path and remove. C0053 CDU double detect module failure (while dispensing)Double notes detected Check the dispenser sensors. Check double detect component. C005300 CDU double detect module failure (while dispensing)Double notes detected Check the dispenser sensors. Check double detect component. C0054 CDU program error Modify the dispenser EP program. C005400 CDU program error Modify the dispenser EP program. C0055 Long note detected (CS13 sensor) Check the note quality. C005500 Long note detected (CS13 sensor) Check the note quality. C0056 Reject gate is not in the correct position during reject Check the seating of the reject bin. C005600 Reject gate is not in the correct position during reject Check the seating of the reject bin. C0057 Cassette information is not properly set. Set information of Cash Dispenser Unit if error is not cleared after power Off/On. C0058 Reject bin is not in the correct position Check the seating of the reject bin. C005800 Reject bin is not in the correct position Check the seating of the reject bin. C0059 Initial jam time error Check the seating of the cassette. C005900 Initial jam time error Check the seating of the cassette. C005A Cash cassette 1 removed prior to dispenser. 1. Set cassette again. 2. Check CS7(NS16) 3. Check related logic of Cash Dispenser Unit board. C005B 2nd cassette misfeed error Check the notes in the cassette. C005B00 2nd cassette misfeed error Check the notes in the cassette. C005C Reject bin note detect error (CS14) Check the reject bin. C005C00 Reject bin note detect error (CS14) Check the reject bin. C005D Double-pick detected 3 consecutive times Check the CS9 sensor (double detect sensor) C005D00 Double-pick detected 3 consecutive times Check the CS9 sensor (double detect sensor) C005E Dispenser command size check error. Download new EP software. C005F Dispenser command error. 1. Check AP software. 2. Download new EP software. C0060 CS31A, CS31B detected before dispensing Check for sensor pollution and replace if necessary. C006000 CS31A, CS31B detected before dispensing Check for sensor pollution and replace if necessary. C0061 CS31A, CS31B detected after dispenser motor on and before dispensing Check for sensor pollution and replace if necessary. C006100 CS31A, CS31B detected after dispenser motor on and before dispensing Check for sensor pollution and replace if necessary. C0063 CS31A, CS31B detected after dispensing Check for sensor pollution and replace if necessary. C006300 CS31A, CS31B detected after dispensing Check for sensor pollution and replace if necessary. C006A Dispensing timeout error from CS15 to CS4 Check for sensor pollution and replace if necessary. C006A00 Dispensing timeout error from CS15 to CS4 Check for sensor pollution and replace if necessary. C006B CS31A, CS31B detected during initialization Check for sensor pollution and replace if necessary. C006B00 CS31A, CS31B detected during initialization Check for sensor pollution and replace if necessary. C006X Sensor failure. Check sensor for debris. Contact manufacturer. C0070 CS41A, CS41B detected before dispensing Check for sensor pollution and replace if necessary. C007000 CS41A, CS41B detected before dispensing Check for sensor pollution and replace if necessary. C0071 Exceeded 200 note limit Check for sensor pollution and replace if necessary. C007100 Exceeded 200 note limit Check for sensor pollution and replace if necessary. C0072 CS41A, CS41B detected after dispenser motor on Check for sensor pollution and replace if necessary. C007200 CS41A, CS41B detected after dispenser motor on Check for sensor pollution and replace if necessary. C0073 CS41A, CS41B detected after dispensing Check for sensor pollution and replace if necessary. C007300 CS41A, CS41B detected after dispensing Check for sensor pollution and replace if necessary. C007A Dispensing timeout error from CS15 to CS4 Check for sensor pollution and replace if necessary. C007A00 Dispensing timeout error from CS15 to CS4 Check for sensor pollution and replace if necessary. C007B CS31A, CS31B detected error during initialization Check for sensor pollution and replace if necessary. C007B00 CS31A, CS31B detected error during initialization Check for sensor pollution and replace if necessary. C007C 4th cassette misfeed error Check the notes in the cassette. C007C00 4th cassette misfeed error Check the notes in the cassette. C007D 4th cassette taken out before dispensing Check the 4th cassette. C007D00 4th cassette taken out before dispensing Check the 4th cassette. C007X Sensor failure. Check sensor for debris. Contact manufacturer. C0080 CS15A, CS15B detected before dispensing Check for sensor pollution and replace if necessary. C008000 CS15A, CS15B detected before dispensing Check for sensor pollution and replace if necessary. C0081 CS15A, CS15B detected after motor on Check for sensor pollution and replace if necessary. C008100 CS15A, CS15B detected after motor on Check for sensor pollution and replace if necessary. C0082 CS15A, CS15B detected after dispensing Check CS10 sensor and if shutter is working. C008200 CS15A, CS15B detected after dispensing Check CS10 sensor and if shutter is working. C0083 Stacker sensor failure. CDU will require repair/replacement. C0084 Shutter close error. CDU will require repair/replacement. C008F CS13 sensor detects the notes with hole 1. Initialize Cash Dispenser (CDU) 2. Remove the holed note on CS13 C009A Dispensing timeout error from CS31 to CS4 Check the dispenser. C009A00 Dispensing timeout error from CS31 to CS4 Check the dispenser. C009D No cassette present before dispensing from 3rd cassette Check the 3rd cassette. C009D00 No cassette present before dispensing from 3rd cassette Check the 3rd cassette. C009F 3rd cassette misfeed error Check the notes in the cassette. C009F00 3rd cassette misfeed error Check the notes in the cassette. C00AB Note has been detected on the path before initializing the Cash Dispenser Unit. 1. Remove the jammed note on the path. 2. Check if the sensor is polluted. 3. Check if cable is cut or the connector is wrongly inserted. 4. Check logic related to the sensor in the Cash Dispenser Unit board. C00E0 NS2A, NS2B dark. Check NS2. C00E1 NS4 dark. Check NS4. C1010 OUT OF CASH C101000 OUT OF CASH 1. Replenish notes CANCE Surcharge Cancel. Customer has canceled the transaction at surcharge. CDN01 No response detected after sending command Check cable and connection between the CE and dispenser. CDN0100 No response detected after sending command Check cable and connection between the CE and dispenser. CDN0F No response detected after sending command Check cable and connection between the CE and dispenser. CDN0F00 No response detected after sending command Check cable and connection between the CE and dispenser. CDN11 No response detected after 3 retries of sending command Check cable and connection between the CE and dispenser. CDN1100 No response detected after 3 retries of sending command Check cable and connection between the CE and dispenser. CDN12 No response detected between ENQ-ACK after 5 retries of ENQ Check cable and connection between the CE and dispenser. CDN1200 No response detected between ENQ-ACK after 5 retries of ENQ Check cable and connection between the CE and dispenser. CDN13 No response detected after 5 retries because of timeout between STX-BCC interval Check cable and connection between the CE and dispenser. CDN1300 No response detected after 5 retries because of timeout between STX-BCC interval Check cable and connection between the CE and dispenser. CDNXX CDU connection failure. Check the cable between CDU and mainboard. Remove cables (even though they are of concern only if it is repeated. Outside interference may cause it. D0001 Error while modem initializing Check the modem connection and the modem test. D000100 Error while modem initializing Check the modem connection and the modem test. D0002 Reversal transaction failure Check for any CDU error codes and the number of notes dispensed to customer. D000200 Reversal transaction failure Check for any CDU error codes and the number of notes dispensed to customer. D0003 PIN ERROR D000300 PIN ERROR Transaction was denied by host D0004 INVALID PIN 1. Reboot ATM D000400 INVALID PIN Reboot ATM D0005 BANK UNAVAILABLE D000500 BANK UNAVAILABLE Transaction was denied by host D0006 CARD NOT SUPPORTED D000600 CARD NOT SUPPORTED Transaction was denied by host D0007 INSUFFICIENT FUNDS D000700 INSUFFICIENT FUNDS Transaction was denied by host D0008 INELIGIBLE TRANSACTION D000800 INELIGIBLE TRANSACTION Transaction was denied by host D0009 INELIGIBLE ACCOUNT D000900 INELIGIBLE ACCOUNT Transaction was denied by host D0010 DAILY LIMIT EXCEEDED D001000 DAILY LIMIT EXCEEDED Transaction was denied by host D0011 UNABLE TO PROCESS D0011 ~ D0099 Request to dispense 0 note. Command error in the Control Electronics control part Check transaction history in Host and try again D001100 UNABLE TO PROCESS Transaction was denied by host D0012 Invalid transaction Check the transaction from the host and try again. D001200 Invalid transaction Check the transaction from the host and try again. D0013 Invalid amount Check the transaction from the host and try again. D001300 Invalid amount Check the transaction from the host and try again. D0014 Invalid card number Check the transaction from the host and try again. D001400 Invalid card number Check the transaction from the host and try again. D0015 UNABLE TO PROCESS D001500 UNABLE TO PROCESS Transaction was denied by host D0016 WITHDRAWAL LIMIT ALREADY REACHED D001600 WITHDRAWAL LIMIT ALREADY REACHED Transaction was denied by host D0017 INVALID AMOUNT D001700 INVALID AMOUNT Transaction was denied by host D0018 EXTERNAL DECLINE D001800 EXTERNAL DECLINE Transaction was denied by host D0019 SYSTEM ERROR D001900 SYSTEM ERROR Transaction was denied by host D0020 Surcharge screen should have been displayed Check the transaction from the host and try again. Check BIN List D002000 Surcharge screen should have been displayed Check the transaction from the host and try again. Check BIN List D0021 ROUTING LOOKUP PROBLEM D002100 ROUTING LOOKUP PROBLEM Transaction was denied by host D0022 UNABLE TO PROCESS D002200 UNABLE TO PROCESS Transaction was denied by host D0023 TRANSACTION NOT SUPPORTED D002300 TRANSACTION NOT SUPPORTED Transaction was denied by host D0024 Exceeds Issuer Withdrawal Limit Check the transaction from the host and try again. D002400 Exceeds Issuer Withdrawal Limit Check the transaction from the host and try again. D0039 No Credit Account Check the transaction from the host and try again. D003900 No Credit Account Check the transaction from the host and try again. D0051 Insufficient Funds Check the transaction from the host and try again. Try Balance Inquiry D005100 Insufficient Funds Check the transaction from the host and try again. Try Balance Inquiry D0052 No Checking Account Check the transaction from the host and try again. D005200 No Checking Account Check the transaction from the host and try again. D0053 No Savings Account Check the transaction from the host and try again. D005300 No Savings Account Check the transaction from the host and try again. D0054 Expired Card Check the transaction from the host and try again. D005400 Expire Card Check the transaction from the host and try again. D0055 Incorrect Pin Check the transaction from the host and try again. D005500 Incorrect Pin Check the transaction from the host and try again. D0057 Transaction not Permitted ? Card Check the transaction from the host and try again. D005700 Transaction not Permitted ? Card Check the transaction from the host and try again. D0058 Transaction not Permitted ? Terminal Check the transaction from the host and try again. D005800 Transaction not Permitted ? Terminal Check the transaction from the host and try again. D0061 Exceeds Withdrawal Limit Check the transaction from the host and try again. D006100 Exceeds Withdrawal Limit Check the transaction from the host and try again. D0075 PIN Tries Exceeded Check the transaction from the host and try again. D007500 PIN Tries Exceeded Check the transaction from the host and try again. D0078 No Account Check the transaction from the host and try again. D007800 No Account Check the transaction from the host and try again. D0080 Invalid Date Check the transaction from the host and try again. D008000 Invalid Date Check the transaction from the host and try again. D0083 Can not Verify PIN Check the transaction from the host and try again. Try different cards. D008300 Can not Verify PIN Check the transaction from the host and try again. Try different cards. D0086 Can not Verify PIN Check the transaction from the host and try again. Try different cards. D008600 Can not Verify PIN Check the transaction from the host and try again. Try different cards. D0091 Bank Unavailable Check the transaction from the host and try again. D009100 Bank Unavailable Check the transaction from the host and try again. D0092 System Unavailable Check the transaction from the host and try again. D009200 System Unavailable Check the transaction from the host and try again. D0093 Transaction Serial Number missmatch Check the terminal setting from the host. D009300 Transaction Serial Number mismatch Check the terminal setting from the host. D0094 Record format missmatch.Check if a proper AP for the host has been loaded. Check the terminal setting from the host. D009400 Record format mismatch. Check the terminal setting from the host. D0095 Routing ID missmatch.Check the routing Identification. Check the terminal setting from the host. D009500 Routing ID mismatch. Check the terminal setting from the host. D0096 Terminal ID missmatch.Check the terminal Identification. Check the terminal setting from the host. D009600 Terminal ID mismatch. Check the terminal setting from the host. D0097 Response Type missmatch (Reversal) Check the terminal setting from the host. D009700 Response Type mismatch (Reversal) Check the terminal setting from the host. D0098 Response Type missmatch (Day Close) Check the terminal setting from the host. D009800 Response Type mismatch (Day Close) Check the terminal setting from the host. D0099 Response Type missmatch (Config.) Check the terminal setting from the host. D009900 Response Type mismatch (Config.) Check the terminal setting from the host. D009A Response Type missmatch (Withdrawal/Balance/Transfer) Check the terminal setting from the host. D009A ~ Note jamCS1_CS4(NS2~NS3) : Note Passting Time >= 400msCS4~CS13(NS3~NS4) : Note Passting Time >= 500msOccurs while notes are being dispensed. Check phone line statusCheck modem D009A00 Response Type mismatch(Withdrawal/Balance/Transfer) Check the terminal setting from the host. D009B STX error Check the terminal setting from the host. D009B00 STX error Check the terminal setting from the host. D009C ETX error Check the terminal setting from the host. D009C00 ETX error Check the terminal setting from the host. D009D FS out (after response code) Check the terminal setting from the host. D009D00 FS out (after response code) Check the terminal setting from the host. D009E FS out (after retrieval reference number) Check the terminal setting from the host. D009E00 FS out (after retrieval reference number) Check the terminal setting from the host. D009F FS out (after system trace audit number) Check the terminal setting from the host. D009F00 FS out (after system trace audit number) Check the terminal setting from the host. D00A0 FS out (after account balance) Check the terminal setting from the host. D00A000 FS out (after account balance) Check the terminal setting from the host. D00A1 FS out (after available balance) Check the terminal setting from the host. D00A100 FS out (after available balance) Check the terminal setting from the host. D00A2 FS out (after surcharge amount) Check the terminal setting from the host. D00A200 FS out (after surcharge amount) Check the terminal setting from the host. D00A3 FS out (after authorization response text) Check the terminal setting from the host. D00A300 FS out (after authorization response text) Check the terminal setting from the host. D00A4 ETX wrong position Check the terminal setting from the host. D00A400 ETX wrong position Check the terminal setting from the host. D00A5 FS out (after total cash dispense amount) Check the terminal setting from the host. D00A500 FS out (after total cash dispense amount) Check the terminal setting from the host. D00A6 FS out (after total non-cash dispense amount) Check the terminal setting from the host. D00A600 FS out (after total non-cash dispense amount) Check the terminal setting from the host. D00A7 FS out (after total surcharge amount) Check the terminal setting from the host. D00A700 FS out (after total surcharge amount) Check the terminal setting from the host. D00A8 FS out (after config surcharge amount) Check the terminal setting from the host. D00A800 FS out (after config surcharge amount) Check the terminal setting from the host. D00A9 ETX out (config) Check the terminal setting from the host. D00A900 ETX out (config) Check the terminal setting from the host. D00AC Invalid data received from the host(MAC data mismatch) Check the terminal setting from the host. D00AC00 Invalid data received from the host (MAC data mismatch) Check the terminal setting from the host. D00B0 TERMINAL ID MISMATCHED D00B000 TERMINAL ID MISMATCHED D00B1 TRANSACTION CODE MISMATCHED D00B100 TRANSACTION CODE MISMATCHED D00B2 SECOND FIELD ID CODE MISMATCHED D00B200 SECOND FIELD ID CODE MISMATCHED D00B3 FIRST DES KEY WRONG SIZE D00B300 FIRST DES KEY WRONG SIZE D00B4 SURCHARGE AMOUNT WRONG SIZE D00B400 SURCHARGE AMOUNT WRONG SIZE D00B5 Sequence Number MISMATCHED D00B500 Sequence Number MISMATCHED D00B6 INVALID RESPONSE CODE ERROR D00B600 INVALID RESPONSE CODE ERROR D00B7 Authorization Number Error D00B700 Authorization Number Error D00B8 BUSINESS DATE Error D00B800 BUSINESS DATE Error D00B9 TransactionTime Number Error D00B900 Transaction time Number Error D00BA BUSINESS DATE Error D00BA00 BUSINESS DATE Error D00BB Balance amount Error D00BB00 Balance amount Error D00BC Actual Surcharge Error D00BC00 Actual Surcharge Error D00BD Sequence Number MISMATCHED D00BD00 Sequence Number MISMATCHED D00BF BUSINESS DATE Error D00BF00 BUSINESS DATE Error D00C0 Settlement Error D00C000 Settlement Error D00C100 Host Mac result error Check the key mode and MAC value D00C200 ATM Mac result error Check the key mode and MAC value D0111 REVERSAL DECLINED D011100 REVERSAL DECLINED D0222 PIN CHANGE DECLINED D022200 PIN CHANGE DECLINED D0300 Modem is not responding Check the modem controller. D030000 Modem is not responding Check the modem controller. D0301 The target call address has call blocking enabled. 1. Check modem cable 2. Contact to technical support team D030100 The target call address has call blocking enabled. 1. Check modem cable2. Contact to technician support team D0302 The specified terminal identifier is invalid. 1. Check modem cable 2. Contact to technical support team D030200 The specified terminal identifier is invalid. 1. Check modem cable2. Contact to technician support team D0303 All call appearances on the specified address are currently in use. 1. Check modem cable 2. Contact to technical support team D030300 All call appearances on the specified address are currently in use. 1. Check modem cable2. Contact to technician support team D0304 The disable address parameter containsdialing control characters that are notprocessed by the service provider. 1. Check modem cable 2. Contact to technical support team D030400 The disable address parameter contains dialing control characters that are not processed by the service provider. 1. Check modem cable2. Contact to technician support team D0305 The specified country/region code is invalid. 1. Check modem cable 2. Contact to host and phone company D030500 The specified country/region code is invalid. 1. Check modem cable2. Contact to technician support team D0306 The operation failed for an unspecified or unknown reason. 1. Contact to technical support team D030600 The operation failed for an unspecified or unknown reason. Contact to technician support team D0307 Insufficient resources to complete the operation 1. Contact to technical support team D030700 Insufficient resources to complete the operation Contact to technician support team D1000 No connection 1. Check phone number 2. Check modem cable 3. Contact phone company D100000 No connection 1. Check phone number 2. Check modem cable 3. Contact phone company D1100 NO ENQ FROM HOST 1. Check phone number 2. Check modem cable 3. Contact telephone company D110000 Cannot receive ENQ from the host 1. Check phone number 2. Check modem cable 3. Contact telephone company D1200 Transmission error Check the modem controller. D120000 Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data. 1. Check modem and modem cable connection 2. Contact telephone company D1300 NAK more than 3 times Check host. D130000 Receiving NAK more than 3 times 1. Check modem and modem cable connection 2. Contact telephone company D1401 Disconnected by Unknown Reason 1. Check modem and modem cable connection 2. Contact telephone company D140100 Disconnected by Unknown Reason 1. Check modem and modem cable connection 2. Contact telephone company D1402 Disconnected by rejected call from remote party Try again later. D140200 Disconnected by rejected call from remote party Try again later. D1403 Disconnected because the local phone was picked up Try again later. D140300 Disconnected because the local phone was picked up Try again later. D1404 Disconnected by Forwarded 1. Check modem and modem cable connection 2. Contact telephone company D140400 Disconnected by Forwarded 1. Check modem and modem cable connection 2. Contact telephone company D1405 Disconnected by Unreachable 1. Check modem and modem cable connection 2. Contact telephone company D140500 Disconnected by Unreachable 1. Check modem and modem cable connection 2. Contact telephone company D1406 Disconnected by Congestion 1. Check modem and modem cable connection 2. Contact telephone company D140600 Disconnected by Congestion 1. Check modem and modem cable connection 2. Contact telephone company D1407 Disconnected by Incompatible 1. Check modem and modem cable connection 2. Contact telephone company D140700 Disconnected by Incompatible 1. Check modem and modem cable connection 2. Contact telephone company D1408 Disconnected by un-known reason 1. Check modem and modem cable connection 2. Contact telephone company D140800 Disconnected by un-known reason 1. Check modem and modem cable connection 2. Contact telephone company D1409 Disconnected by Bad Address 1. Check modem and modem cable connection 2. Contact telephone company D140900 Disconnected by Bad Address 1. Check modem and modem cable connection 2. Contact telephone company D1410 Disconnected by Unavailable 1. Check modem and modem cable connection 2. Contact telephone company D141000 Disconnected by Unavailable 1. Check modem and modem cable connection 2. Contact telephone company D1500 Modem dial connection timeout/Host is not responding 1. Check the telephone line connection.2. Check host phone number D150000 1. Modem dial connection time-out (while dialing the modem).2. No response from host for 60 seconds. 1. Check modem and modem cable connection 2. Contact telephone company D1601 Disconnected by Bad Address 1. Check modem and modem cable connection 2. Contact telephone company D160100 Disconnected by Bad Address 1. Check modem and modem cable connection 2. Contact telephone company D1602 Disconnected by Unavailable 1. Check modem and modem cable connection 2. Contact telephone company D160200 Disconnected by Unavailable 1. Check modem and modem cable connection 2. Contact telephone company D1603 Disconnected by Out of Order 1. Check modem and modem cable connection 2. Contact telephone company D160300 Disconnected by Out of Order 1. Check modem and modem cable connection 2. Contact telephone company D1700 No carrier (while sending/receiving data after dial connection) 1. Check modem and modem cable connection 2. Contact telephone company D170000 No carrier (while sending/receiving data after dial connection) Check host. D1701 No Carrier during ENQ data receive from host 1. Check modem and modem cable connection 2. Contact telephone company D170100 No Carrier during ENQ data receive from host Check host. D1702 No Carrier before sending data send to host 1. Check modem and modem cable connection 2. Contact telephone company D170200 No Carrier before sending data send to host Check host. D1703 No Carrier during sending data send to host 1. Check modem and modem cable connection 2. Contact telephone company D170300 No Carrier during sending data send to host Check host. D1704 No Carrier during ACK/NAK data send to host 1. Check modem and modem cable connection 2. Contact telephone company D170400 No Carrier during ACK/NAK data send to host Check host. D1705 No Carrier during ACK/NAK data receive from host 1. Check modem and modem cable connection 2. Contact telephone company D170500 No Carrier during ACK/NAK data receive from host Check host. D1706 No Carrier during receiving data 1. Check modem and modem cable connection 2. Contact telephone company D170600 No Carrier during receiving data Check host. D170700 NAK retry error. 1. Check modem and modem cable connection 2. Contact telephone company D170800 Send retry error 1. Check modem and modem cable connection 2. Contact telephone company D170900 Modem initialize fail Check modem D170X No carrier during data sending/receivingafter the modem is connected. 1. Check modem and modem cable connection 2. Contact telephone company D170X00 No carrier during data sending/receiving after the modem is connected. 1. Check modem and modem cable connection 2. Contact telephone company D171000 Modem Comport Failed Check modem D1800 No Dial Tone(in Modem dial connection) 1. Check telephone line connection. 2. Check Modem. D180000 No Dial Tone(in Modem dial connection) Check telephone line connection. Test Modem. D1900 No Answer 1. Check telephone line connection. 2. Check phone number. D190000 No Answer 1. Contact telephone company (Check telephone line connection. Check phone number.) D2000 Dial Busy Try again later. Check phone number. D200000 Dial(Line) busy Try again later. Check phone number. D2100 Time out(30sec.) for initializing modem before Modem Dial connecting 1. Check telephone line connection. 2. Check Modem. D210000 Time out(30sec.) for initializing modem before Modem Dial connecting Check telephone line connection. Test Modem. D2200 not receiving EOT from HOST 1. Check telephone line connection. 2. Check Modem. D220000 not receiving EOT from HOST Check telephone line connection. Test Modem. Check host. D2300 No response from Host — Dialing time out to Host 1. Check telephone line connection. 2. Check Modem. D230000 No response from Host — Dialing time out to Host Check telephone line connection. Test Modem. Check phone number. D2500 Cannot connect to the host 1. Check telephone line connection D250000 Cannot connect to the host Check telephone line connection D2510 Timeout while Sending 1. Check telephone line connection D251000 Timeout while Sending Check telephone line connection D2511 Communication error while Sending 1. Check telephone line connection D251100 Communication error while Sending Check telephone line connection D2512 Socket error while Sending 1. Check telephone line connection D251200 Socket error while Sending Check telephone line connection D2513 Timeout while Receiving 1. Check telephone line connection D251300 Timeout while Receiving Check telephone line connection D2514 Communication error while Receiving 1. Check telephone line connection D251400 Communication error while Receiving Check telephone line connection D2515 Socket Error while Receiving 1. Check telephone line connection D251500 Socket Error while Receiving Check telephone line connection D3200 No response from Host/Dialing time out to Host 1. Check telephone line connection D320000 No response from Host/Dialing time out to Host Check telephone line connection D3201 Outbound call is aborted 1. Check telephone line connection. 2. Check Modem. D320100 Outbound call is aborted Check telephone line connection. Test Modem. D3202 Fail to dial out 1. Check telephone line connection. 2. Check Modem. D320200 Fail to dial out Check telephone line connection. Test Modem. D3203 No Line Reply D320300 No Line Reply D3204 Get Line ID Failed D320400 Get Line ID Failed D3205 Modem Comport Failed D320500 Modem Comport Failed D3206 Call Failed D320600 Call Failed D3207 No Answer D320700 No Answer D3208 Modem Call Other Error D320800 Modem Call Other Error D410000 CRC Mismatch Check telephone line connection D410100 No CRC Received Make sure that the host is using CRC DA00100 Expired card Check the valid date of card. DA00200 Unauthorized usage Inquire your service provider. DA00300 PIN error 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA00400 Invalid PIN 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA00500 Bank unavailable 1. Check the card whether usage or not. 2. Inquire about the problem. DA00600 Card not supported Check the card whether usage or not. DA00700 Insufficient funds Check the fund of account. DA00800 Ineligible transaction Inquire your service provider. DA00900 Ineligible account Inquire your service provider. DA01000 Number of daily withdrawal exceeded Inquire your service provider. DA01100 Cannot process transaction Inquire your service provider. DA01110 TIME OUT Inquire your service provider. DA01200 EXPIRED CARD (RBSLynk) or INVALID SELECTED TRANSACTION ?(STANDARD1/2) or Amount too large (STANDARD3) — EXPIRED CARD Check the valid date of card. — INVALID SELECTED TRANSACTION Check the selected transaction — AMOUNT TOO LARGE Check the input amount during the transaction. DA01300 INVALID (RBSLynk) or INVALID AMOUNT (STANDARD1/2) or ACCOUNT CLOSED (STANDARD3) — INVALID 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. — INVALID AMOUNT Check the input amount during transaction. — ACCOUNT CLOSED Check the account from bank. DA01400 PIN ERROR (RBSLynk) or INVALID CARD (COMMON) — PIN ERROR1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.- INVALID CARD Check the card whether usage or not. DA01500 BANK or NETWORK UNAVAILABLE Inquire your service provider. DA01600 Withdrawal limit already reached 1. Check the limit amount of withdrawal. 2. Check the total paid money from ATM. DA01700 Invalid Amount Check the input amount during transaction. DA01800 External decline Inquire your service provider. DA01900 System error Inquire your service provider. DA02000 SURCHARGE DISPLAY FAULT Inquire your service provider. DA02100 UNAUTHORIZED USE (STANDARD1/2) or Routing lookup problem (STANDARD3) Inquire your service provider. DA02200 EXPIRED CARD Check the valid date of card. DA02300 INVALID TRANSACTION Inquire your service provider. DA02400 PIN ERROR (RBSLynk) or EXCEEDS WITHDRAWAL LIMIT (STANDARD1/2) or INSUFFICIENT FUNDS (STANDARD3) — PIN ERROR?1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. — INSUFFICIENT FUNDSCheck the fund of account. DA03000 INELIGIBLE TRANSACTION Inquire your service provider. DA03100 INELIGIBLE ACCOUNT Inquire your service provider. DA03200 NETWORK DOWN Inquire your service provider. DA03900 INVALID CREDIT CARD ACCOUNT Inquire about credit card account to bank. DA0400 ENTER WHOLE DOLLARS ONLY Check the denomination of your ATM. DA04100 INSUFFICIENT FUNDS Check the fund of account. DA04200 NO FURTHER WITHDRAWALS Inquire your service provider. DA04300 LESSER DOLLAR — RETRY Check the input amount during transaction. Except transfer transaction, user have to input more $1 DA04400 LESSER WHOLE DOLLAR — RETRY Check the input amount during transaction. Except transfer transaction, user have to input more $1 DA05000 INVALID PIN 1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA05200 INVALID CHECKING ACCOUNT Check the checking account. DA05300 INVALID SAVINGS ACCOUNT Check the savings account. DA05400 EXPIRED CARD Check the valid date of Card DA05500 BAD PIN 1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA05700 INVALID TRANSACTION FOR THIS CARD Check the card whether usable or not. DA05800 INVALID TRANSACTION FOR THIS TERMINAL Inquire your service provider. DA06100 EXCEEDS WITHDRAWAL LIMIT Check the amount of withdrawal limit. DA07000 INVALID CARD — NOT A DEBIT CARD Check the card whether usable or not DA07100 NO CREDIT ACCOUNT NUMBER FOUND Check card whether usable or not DA07500 BAD PIN (MULTIPLE TIMES) 1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA07800 NO ACCOUNT EXIST Inquire your service provider. DA08000 INVALID DATE Check local date of ATM. DA08300 NOT VERIFIED PIN 1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA08600 NOT VERIFIED PIN 1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. DA09000 INVALID TERMINAL TYPE Inquire your service provider. DA09100 INVALID TERMINAL KEY (RBSLynk) or NO BANK RESPONSE (COMMON) Inquire your service provider. DA09200 INVALID ABA, SIC or ACCOUNT NUMBER (RBSLynk) or NO NETWORK RESPONSE Inquire your service provider. DA09300 TERMINAL IS DEACTIVATED Inquire your service provider. DA09500 TEST TRANSACTION FOR OTHER THAN $0.00 (RBSLynk) or MISC. PROCESSING ERROR (STANDARD3) Inquire your service provider. DA09700 EXCEEDING STORE DAILY CREDIT LIMIT Check the maximum credit limit per day. DA09800 EXCEEDING STORE DAILY DEBIT LIMIT Check the maximum debit limit per day. DA0xxx0 Host Denial Error Refer to E7. Description for error code organization DA11100 Reversal Declined Inquire your service provider. Dxx01 1st Cassette Miss-feed Call your service personnel Dxx02 Incorrect bill count Call your service personnel E0001 RMS Port Failure 1. Check telephone line connection. 2. Check RMS Port setting. E000100 RMS port failure 1.Check RMS-related settings. 2.Check if the telephone line is connected and the status of the telephone line. 3.Check if the RMS host is alive. 4.Check the modem controller and logic. E0002 RMS Response Time out 1. Check telephone line connection. 2. Check Modem. E000200 RMS response time-out 1. Check RMS-related settings. 2. Check if the telephone line is connected and the status of the telephone line. 3. Check if the RMS host is alive. 4. Check the modem controller and logic. E0003 RMS Modem Failure 1. Check telephone line connection. 2. Check Modem. E000300 RMS modem failure 1.?Check RMS-related settings. 2.?Check if the telephone line is connected and the status of the telephone line. 3.?Check if the RMS host is alive. 4.?Check the modem controller and logic. E0004 RMS No Dial Tone 1. Check telephone line connection. 2. Check Modem. E000400 RMS no dial tone 1. Check RMS-related settings. 2. Check if the telephone line is connected and the status of the telephone line. 3. Check if the RMS host is alive. 4. Check the modem controller and logic. E0005 RMS MODEM Disconnection time out 1. Check telephone line connection. 2. Check Modem. F0001 Number of Bill is not inputted Enter number of bill. (required) F000100 Number of Bill is not inputted Enter number of bill. (required) F0002 Parameter is not properly set (Surcharge Owner) Enter surcharge owner. (required) F000200 Parameter is not properly set (Surcharge Owner) Enter surcharge owner. (required) F0003 Parameter is not properly set (Surcharge Amount) Enter surcharge amount. (required) F000300 Parameter is not properly set (Surcharge Amount) Enter surcharge amount. (required) F0004 Parameter is not properly set (Adver. Text refreshing timer) Enter Ad text refresh timer. F000400 Parameter is not properly set (Adver. Text refreshing timer) Enter Ad text refresh timer. F0005 Parameter is not properly set (Advertisement text) Enter Ad text. F000500 Parameter is not properly set (Advertisement text) Enter Ad text. F0006 Parameter is not properly set (Dispense limit) Enter Dispense limit. F000600 Parameter is not properly set (Dispense limit) Enter Dispense limit. F0007 Parameter is not properly set (Denomination) Enter Denomination. (required) F000700 Parameter is not properly set (Denomination) Enter Denomination. (required) F0008 Parameter is not properly set (Fast Cash) Enter Fast Cash amount. F000800 Parameter is not properly set (Fast Cash) Enter Fast Cash amount. F0009 Master Key Index invalid Check Master key index. F000900 Master Key Index invalid Check Master key index. F000A Master Key empty Enter Master key. (required) F000A00 Master Key empty Enter Master key. (required) F000B Host Phone Number is not inputted Enter Host phone number. (required) F000B00 Host Phone Number is not inputted Enter Host phone number. (required) F000C Error Retry Timer is not inputted Enter Retry timer. F000C00 Error Retry Timer is not inputted Enter Retry timer. F000D RMS Password is not inputted in RMS Enable Enter RMS password. F000D00 RMS Password is not inputted in RMS Enable Enter RMS password. F000E RMS Phone Number is not inputted in RMS Enable Enter RMS phone number. F000E00 RMS Phone Number is not inputted in RMS Enable Enter RMS phone number. F000F Terminal Number is not inputted Enter Terminal number. (required) F000F00 Terminal Number is not inputted Enter Terminal number. (required) F0010 Routing ID is not inputted Enter Routing ID. (required) F001000 Routing ID is not inputted Enter Routing ID. (required) F0011 Master Key Serial Number is not inputted Enter Master key serial number. F001100 Master Key Serial Number is not inputted Enter Master key serial number. F0012 Non-Cash Type text is not inputted Enter Non-cash type text. F001200 Non-Cash Type text is not inputted Enter Non-cash type text. F0013 Parameter is not properly set Check proper parameters in setting. F001300 Parameter is not properly set Check proper parameters in setting. F0014 NVRAM Failure Try to clear NVRAM F001400 NVRAM Failure Try to clear NVRAM F0015 ATM Serial No. Empty Enter ATM serial number. (required) F001500 ATM Serial No. Empty Enter ATM serial number. (required) F0016 Default master password was not changed F001600 Default master password was not changed F001F Machine serial number is not set F001F00 Machine serial number is not set Check serial number. 2. Set serial number. F002F Host type is not set F002F00 Host type is not set Check host type. 2. Set host type. F003F Communication ID invalid (only triton) F003F00 Communication ID invalid (only triton) Contact to technician support team . F004F EPP(Pinpad) key mode is invalid 1. Check modem cable 2. Contact to technical support team F004F00 EPP(Pinpad) key mode is invalid 1. Check modem cable 2. Contact to technician support team F005F Denomination is invalid 1. Check modem cable 2. Contact to technical support team F005F00 Denomination is invalid 1. Check modem cable 2. Contact to technician support team F006F Failed Host Connection! F006F00 Failed Host Connection! 1. Check Host Connection. 2. Contact to technician support team. F007F00 Invalid Exchange Rate Download the exchange rate from RMS F00FF00 Failed to write Journal 1.Back up journal to thumb drive 2.Clear journal 3.Reboot ATM FFFFFFF NVRAM is broken 1. Reset Master Password 2. Clear NVRAM POWERAB UPS ABNORMAL POWERAC POWER OUT OR AC OFF POWERBA BATTERY LOW SDN01 Service Panel (SPL) communication error Check the cables and connections SDN0100 Service Panel (SPL) communication error Check the cables and connections. T1001 Database Access Error Try to download journal and may need to reformat the drive. t500110 Time out between S1 and S2 (jam or long envelop) ? Stack Clear jam. t500120 Time out between S2 and S3 (jam or long envelop) ? Stack Clear jam. t500200 No envelop in entry sensor (wait time 3 sec) ? Insert Retry to insert envelope. t500210 Time out (jam or long envelop) ? Insert Clear jam. t500220 Short envelop ? Insert Retry to insert envelope. t500230 Shutter not open ? Insert Check shutter. t500240 Detect envelop on belt — Insert Clear jam. t500250 Bin in wrong position ? Insert Check bin. t500260 Bin full — Insert Check bin. Clear jam. t500270 Printer head closed ? Insert Check printer head. t500280 Printer head in wrong position ? Insert Check printer head and ink cartridge. t500290 Bin Shutter Open Error ? Insert Check bin shutter. t500310 Shutter not open ? Reject Check shutter. t500330 Time out when envelope moving S2->S1 — Reject Check belts. Clear jam. t500410 Time out — Close shutter Check shutter. t500510 Time out — Open shutter Check shutter. t500600 Check Sum Error ? Download Try download again. Check EP. t500610 Unknown Device type ( non-support Flash Memory) ? Download Check Memory device type. t500620 Erase Error(Flash Memory Erase) ?Download Check Memory device type. t500630 Flash Memory Sector size error ? Download Check Memory device type. t500640 Program Error(fail to write Flash memory) ? Download Try download again. Check EP. Check Memory device type. t500700 Print Data Error ( char > 50 ) — Print Check EP. t500710 Printer jam ? Print Check printer. t500720 Envelope in wrong position for printing ( S2, S3 no detection ) ? Print Check envelope. Clear jam. t500730 Printer head closed ? Print Check printer head. t500810 Time out ? Open Printer head Check printer head. t500820 Detect envelope on S3 or S4 ? Open Printer head Check envelope. Clear jam. t500910 Time out ? Close Printer head Check printer head. t500920 Detect envelope on S3 or S4 ? Close Printer head Check envelope. Clear jam. t501000 Printer head Close Error ? Pre-fire Check printer head. t501010 Printer head position Error ? Pre-fire Check printer head and ink cartridge. t501100 Shutter Open Error ? Initialize Check shutter. t501110 Shutter Close Error ? Initialize Check shutter. t501120 Printer head Open Error ? Initialize Check printer head. t501130 Detect envelop on the belt ? Initialize Check envelope. Clear jam. t501140 Printer head Close Error ? Initialize Check printer head. t501150 No bin detected — Initialize Check bin. t501160 Fail to operate Solenoid ? Initialize Check solenoid. t501170 Printer head in wrong position ? Initialize Check printer head and ink cartridge. t501180 Bin shutter Open Error — Initialize Check bin shutter.

0
Normal Status
Normal Status

400
Dark light sensor test error (CS11A, CS11B, CS4) during initializing.
1. Check if each sensor is mounted. 2. If error occurs when checking CS11A cable operation, replace a sensor. 3. If error occurs when checking CS11B cable operation, replace a sensor. 4. If error occurs when checking CS4 cable operation, replace a sensor.

4000
Error of being removed 2nd cassette before separate rejection

4004
Error of being removed 2nd cassette before separate rejection
1. Set cassette #2 correctly 2. Check the catcher inside cassette #2 guide

5300
No Savings Account

10301
DEV_PIN

20001
Unable to load a cassette.
Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser.

20002
Low cash.
Replenish the cash-if using less than 75 bills, disable the ÒLow Cash WarningÓ in the Transaction Setup Menu.

20003
Reject Bin full.
Empty the Reject Bin-If the bin is empty, do a Day Total and then a Cassette Total-If than doesnÕt help, check AP, BIOS and CDU ROM versions.

20004
Vault Door is open.
Close the vault door. Check door switch.

20005
Cash Dispenser Unit data(country, cassette, shutter)setting error occurs during initialization.
1. Check Cash Dispenser Unit information. 2. check battery back-up SRAM.

20010
Receipt paper jam
Remove any jammed paper from the printer.

20011
TPH Headup Lever Open
Check Headup Lever.

20012
Receipt printer feed plate open
Close the feed plate.

20013
Out of receipt (Receipt paper empthy)
Replenish the receipt paper.

20014
Receipt printer head overheated before printing
Check the printer head and change if necessary.

20015
The feed lever of the recipt printer is open. It was detected that the feed lever was open before ther receipt printer started to operate.
Clear jammed notes or call your service personnel.

20016
Note detected in stacker (shutter or presenter type)
Clear any notes from the stacker.

20101
Receipt printer lever opened
1. Close the lever of print head completely

20102
Receipt printer head overheated
1. Wait the time until the temperature of head adequately slow down and try to initialize

20103
Receipt paper jam
1. Remove jammed paper between printer head and rollers

20104
Receipt paper empty
1. Replenish receipt paper 2. Check the status of sensor and its connector

20105
Receipt paper setting error
1. Check the status of setting paper 2. Check the status of sensor and its connector

20106
Command is received while doing self-test
1. After terminating self-test and initialize receipt printer

20107
No receipt paper
1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector

20108
Receipt paper cutting error
1. Check the Cutter module 2. Check if printer head lever is properly close

20109
No sensing black mark (dark sensor)
1. Check the status of Black mark sensor 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)

20215
Sensor detects note in delivery path before CDU dispenses
Remove note from the CDU delivery path.

20801
Receipt printer lever opened
1. Close the lever of print head completely

20802
Receipt printer head overheated
1. Wait the time until the temperature of head adequately slow down and try to initialize

20803
Receipt paper jam
1. Remove jammed paper between printer head and rollers

20804
Receipt paper empty
1. Replenish receipt paper 2. Check the status of sensor and its connector

20805
Receipt paper setting error
1. Check the status of setting paper 2. Check the status of sensor and its connector

20806
Command is received while doing self-test
1. After terminating self-test and initialize receipt printer

20807
No receipt paper
1. Replenish receipt paper in paper charger 2. Check the status of Near End sensor and its connector

20808
Receipt paper cuttimg error
1. Check the Cutter module 2. Check if printer head lever is properly close

20809
No sensing black mark (dark sensor)
1. Check the status of Black mark sensor 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)

21315
CS4 sensor detects note in delivery path befoe CDU dispenses
Remove note from the CDU delivery path.

40000
Cash Dispenser(CDU) received the undefined command from AP software
1. Get the trace file and log files in D:trace 2. Call your attendant

40011
Notes are detected on tray(CS2 Sensor) before dispensing
1. Remove notes on CS2 sensor 2. Clean CS2

40012
CS3 Dark detection during initializing or Dispense reserved operation
1. Remove the remaining notes or foreign objects on the gate 2. Check if the CS3 sensor bracket is bended. 3. Check if the CS3 sensor cable is disconnected4. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.

40013
CS2 and CS3 Dark detection during initializing or dispense reserved operation
The same as #40011 and #40012 error handling

40014
CS4A sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS4A

40015
CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A

40016
CS3 and CS4A Dark detection during initializing or dispense reserved operation
The same as #40011 and #40012 error handling

40017
CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation
The same as #40011, #40012 and #40014 error handling

40018
CS4B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path.

40019
CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS4B

40021
CS1A sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1A

40022
CS1B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1B

40023
CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B

40028
CS13 sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS13

40029
CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1A and CS13

40030
Failed in checking the main motor echo
1. Initialize 2. Check Main Motor Encoder Slit 3. Initialize after Power On/Off 4. Check Encoder Sensor CS8 BRKT 5. Check CS8 Sensor Cable 6. Change Main Motor Encoder Slit Sensor CS8

40031
Failed in checking the reject gate solenoid echo

40032
Failed in checking the present gate solenoid echo

40033
Check sum error (No information is set)
1. Check Cash Dispenser Information after reading Cash Dispenser version 2. Initialize3. Initialize after executing Cash Dispenser Information Set(ÔPÕ) Command4. Change Cash Dispenser B/D

40034
Error of two sheets detecting sensor(CS5_1)
1. Check CS5_1 Sensor Cable 2. Check second Dip Switch in Cash Dispenser B/D 3. Change CS5_1 Sensor

40035
Error two sheets detecting sensor(CS5_2) for initializing
1. Check CS5_2 Sensor Cable 2. Check second Dip Switch in CDU B/D3. Change CS5_2 Sensor

40036
Error of CS 2, CS13 sensor during initialization

40037
Error of 2 sheets detecting sensor(CS5_1/CS5_2)
1. Check Cash Dispenser Board Segment 2. Initialize 3. Read data of ÔRead Double SensorÕ Command

40038
Error in checking SRAM

40039
Gate operation sensor (CS3) error
1. Initialize after removing notes or dust2. Check CS3 Sensor BKRT3. Check CS3 Sensor Cable4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Replace Reject Solenoid 1

40040
Cassette is removed during dispensing
1. Check the cassette catcher 2. Set the cassette properly

40041
Error if re-driving is over 5 times during separated rejection
1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide 5. Check dust existing in Main Motor Encoder Slit6. Check index value of notes each cassette

40042
In case the number of notes detected outlet sensor(CS13) is less thanthe number of required notes
1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor

40043
Error if total reject is more than 20 sheets
1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Check dust in existence CS5 Sensor Guide 5. Check notes index value

40044
Error if continuous 5 times are rejected
1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Check dust in Main Motor Encoder Slit 4. Remove dust in CS15AB, CS31AB,CS1AB Sensor5. Exchange CS8 Encoder Slit Sensor

40045
In case the number of notes detected outlet sensor(CS13) is more than required notes.
1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor

40046
Program error(Separated rejection)
1. Initialize after Reset Power 2. Upgrade Cash Dispenser Firmware or Re-download 3. Exchange Cash Dispenser B/D

40047
1 cassette misfeed error (Separated rejection)
1. Check notes in 1 Cassette 2. Check Sensor(CS6) Poll 3. Check jam in 1 cassette and reload 4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error

40049
Error to dispense 0 sheets to be required(Separated rejection)
1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version

40051
Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit.
1. Check the Cash Dispenser received command 2. Check the abnormal communication cable. 3. Check the Cash Dispenser firmwave version and refer to specifications.

40052
The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B)
1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit.

40053
Error for the double note detection during separation.

40054
Cash Dispenser EP Program Error during dispense operation (failed table search)
1. Initialize after resetting the power 2. Upgrade the Cash Dispenser firmware or download software again 3. Replace the Cash Dispenser B/D

40055
Timeout due to noteÕs length error passed through the CS13 during dispense operation
1. Remove a jammed note between the tray and Cash Dispenser 2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor

40056
Abnormal operation of the gate solenoid during dispense operation.
1. Remove a jammed note on the gate 2. Remove notes in the reject box and remount the reject box 3. Check if the CS3 sensor bracket is bended. 4. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 6. Replace the reject solenoid 1

40057
Sum check error of note index setting value in the CDU CST of EEPROM during initializing
1. Read the CDU version to check CDU CST note index2. Reinitialize3. Initialize after executing the CDU Information Set(ÔPÕ) Command4. Replace the CDU board

40058
Retract box position error during command reserved operation
1. Mount the retract box or open the box cover 2. Check if CS62 sensor poll is abnormal 3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2).

40059
Initial jam time error

40060
Something is detected in C31AB sensor before dispensing bills from 3rd cassette.

40061
Something is detected in C31AB sensor before dispensing bills.

40062
Bills are remained in CS1AB sensor after dispensing bills.

40063
Bills are remained in CS31AB sensor after dispensing bills

40070
Something is detected on CS41AB sensor before dispensing bills from fourth cassette.

40072
Something is detected on CS41AB sensor during dispensing bills.

40073
Bills is remained in CS41AB sensor after dispensing bills.

40080
Something is detected on CS15AB sensor before dispensing operation

40081
Something is detected in C15AB sensor during dispensing operation

40082
Bill is remained in CS15AB sensor after dispensing operation

40084
Failed to close the CDU shutter (failed ten times retry)
1. Remove foreign objects in the shutter unit. 2. Check the shutter motor connection cable. 3. Check a connection status of the TS004 and TS005 sensor. 4. Check the shutter camÕs rotation operation.

40085
When the command of CDU shutter open or close is received in case of not being set CDU shutter.

40087
Error failed to communicate with CDU shutter

40088
Error occurs when cassette with ID is not mounted

40089
Error occurs when the number of dispensed bills from cassette donÕt match with the number of detection by sensor

40090
Mismatched number of check sheets
1. Check dispensed check and reject check.2. Remove a jammed note on the CDU.3. Remove a dust or foreign objects on the CS13 sensor4. Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting.

40091
Reject error due to check skew during check dispense operation.
. Check a checkÕs status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. _ Reset number of check sheets after troubleshooting.

40092
Reject error due to abnormal check interval skew during check dispense operation.
1. Check a checkÕs status in the reject box2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.3. Check the CIU Module Print Head.4. Realign check sheets in the check cassette box.5. Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting.

40093
Reject error due to long check sheet during check dispense operation.
The same as #40092 handling.

40094
Reject error due to short check sheet during check dispense operation.
The same as #40092 handling.

40095
Reject error due to 2 check sheetsÕ pick up during check dispense operation
The same as #40092 handling.

40096
Reject error due to the abnormal half of check during check dispense operation.
The same as #40092 handling.

40097
Reject error due to abnormal check separation interval skew during check dispense operation.
The same as #40092 handling.

40098
Abnormal CIU detecting sensor during check dispense operation
1. Clean CS31AB and CS41AB, or remove foreign objects. 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected.

40099
CIU communications response timeout error during check dispense reserved operation or initializing.
1. Reinitialize2. Check if the CIU communications serial cable is connected.3. Check if the CIU power cable is connected.

90001
Card Swipe Error.
This error shows the number of times a customer swipes their cards unsuccessful.

97120
Unable to create INI file

97121
Unable to read file

97122
Unable to write file

97123
Unable to close file

97124
Unable to delete file

97125
Unable to copy file

97126
Unable to create directory

97190
In case other command is executed in Cash Unit Exchange

97191
In case it is not eh Cash Unit Exchange

97192
Cash dispenser service is already cash in state

97193
In case it is not the status of Cash In

97194
In case the ID of cassette donÕt match

97195
In case the cassette counting donÕt match

97196
In case the number of cassette donÕt match

97197
In case the dispensed bills are different from the requested ones.

97198
In case two ID are same in cassette

97200
Failed to communicate with Receipt printer when connected to SP open
1.Check if communication cable or com port is not connected

97414
Dark light sensor error (CS4) during idle status of cash dispenser

97423
Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser

97428
Dark light sensor error (CS13) during idle status of cash dispenser

97447
Cassette 1 misfeed

208070
Receipt paper runs out of after printing
1.Replenish receipt paper in paper charger 2.Check the status of Near End sensor and its connctor

400000
Dark light sensor test error (CS31A, CS31B) during initializing.
1. Check if each sensor is mounted.1. Check if each sensor is mounted. 2. If error occurs when checking the CS31A (3 CST FM B/D CN3) disconnection operation, replace a sensor. 3. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. 4. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 5. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)

972210
Field is not Found
1. Reboot ATM 2. Call your attendant

977010
Serial port open fail
Check Cable / Device

1030100
DEV_PIN (Key data error from host)
1. Contact to host

1101910
LOST CARD, DEV_MCU

1102910
LOST WITHDRAW CASH, DEV_CSH

1102920
LOST DEPOSIT CASH, DEV_CSH

1103910
LOST CARD & SLIP, DEV_MCU | DEV_SPR

1106910
LOST SLIP, DEV_SPR

1910000
Undefined error
1.Reinitialized Journal printer and check again

1910400
The error of head right position
1.After checking the head right position, try to reinitialized Journal printer and check again

1910800
The error of Paper charger sub assembly
1.Check the Paper charger and status of supplied paper

1912000
Failed to print due to shortage of CR/LF
1.Check if FFC cable is properly connected or short

1912100
Paper out when checked status of initializing
1.Check if supplied paper is running out of or occurred jam in return path

1914000
Head overheat
1.Turn off the power for a moment to slow down overheat of head and turn on the power

1914100
Paper jam error
1.Remove the jammed paper and initialize

2000100
No cassette
Insert or re-insert the cassette(s). Check cassette sensor.

2000200
Note shortage
Replenish the cassette.

2000300
Reject bin full
Remove notes from the reject bin and try the Cassette Total function again.

2000400
Vault door open
Close the vault door. Check door switch.

2000500
Cash Dispenser Unit data setting error
Check Cash Dispenser Unit information. (Currency, Denomination, etc)

2001000
Receipt paper jam
Remove any jammed paper from the printer.

2001200
Receipt printer feed plate open
Close the feed plate.

2001300
Out of receipt (Receipt paper empthy)
Replenish the receipt paper.

2001400
Receipt printer head overheated before printing
Check the printer head and change if necessary.

2001600
Note detected in stacker (shutter or presenter type)
Clear any notes from the stacker.

2010100
Receipt printer lever opened
1. Close the lever of print head completely

2010200
Receipt printer head overheated
1. Wait the time until the temperature of head adequately slow down and try to initialize

2010300
Receipt paper jam
1. Remove jammed paper between printer head and rollers

2010400
Receipt paper empty
1. Replenish receipt paper2. Check the status of sensor and its connector

2010500
Receipt paper setting error
1. Check the status of setting paper2. Check the status of sensor and its connector

2010600
Command is received while doing self-test
1. After terminating self-test and initialize receipt printer

2010700
No receipt paper
1. Replenish receipt paper in paper charger2. Check the status of Near End sensor and its connector

2010800
Receipt paper cuttimg error
1. Check the Cutter module2. Check if printer head lever is properly close

2010900
No sensing black mark (dark sensor)
1. Check the status of Black mark sensor2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)

2021500
Sensor detects note in delivery path before CDU dispenses
Remove note from the CDU delivery path.

2080100
Receipt printer lever opened
1. Close the lever of print head completely

2080200
Receipt printer head overheated
1. Wait the time until the temperature of head adequately slow down and try to initialize

2080300
Receipt paper jam
1. Remove jammed paper between printer head and rollers

2080400
Receipt paper empty
1. Replenish receipt paper2. Check the status of sensor and its connector

2080500
Receipt paper setting error
1. Check the status of setting paper2. Check the status of sensor and its connector

2080600
Command is received while doing self-test
1. After terminating self-test and initialize receipt printer

2080700
No receipt paper
1. Replenish receipt paper in paper charger2. Check the status of sensor and its connector

2080800
Receipt paper cutting error
1. Check the Cutter module2. Check if printer head lever is properly close

2080900
No sensing black mark (dark sensor)
1. Check the status of Black mark sensor2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark)

2131500
CS4 sensor detects note in delivery path before CDU dispenses Sensor is located along the delivery path right before the reject bin.
Remove note from the CDU delivery path.

3000000
To shows that received command was undefined

3000100
To show command parameter error

3000200
The reception of the command that impossible to implementation

3000400
To show that error data was included in command

3000500
To show that a command, which requires the card movement, was executed before IC contacts were released from the card

3001000
To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways

3001100
To show that status signal for shutter openis not received while shutter is open.

3001200
To show that the Sensor is damaged or more that one card is inside ICRW.

3001300
To show that the card longer than 92mm is inserted into ICRW

3001400
To show that the card shorter than 78mm is inserted into ICRW

3001500
To show that data in F-ROM is damaged

3001600
To show that the card staying inside ICRW was moved up to the point where status request information change. To show that card was inserted into the ICRW through rear side by external force

3001700
To show that the card was not carried to the specific location after specified number of trial for specified time during execution of RETRIEVE command.

3001800
To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly.

3001900
To show that a card was not inserted from the rear, even if 10 seconds had passed after the execution of BACK ENTRY command

3002000
To show that track has parity error

3002100
To show that read error has happened in Multiple magnetic read command.

3002200
To show that write error is detected through write/verify procedure.

3002300
To show that only SS,ES,LRC are contained in the track. (no retry)

3002400
To show that the card has no magnetic track(no retry)

3002500
To show that quality error(Jitter,Preamble,Postamble) has happended in write verify.

3002600
To show that the track has no SS.

3002700
To show that the track has no ES

3002800
To show that the track has no LRC error

3002900
To show that the discordance of write data has happened in write verify.

3003000
To show that power down(or power cut in short instant)is detected(or being detected).

3003100
To show that DSR signal was turned to OFF(communication is cut)

3004000
To show that the card was pulled out form ICRW through entrance date when CAPTURE command is being executed.

3004100
Failure at IC Contact solenoid or sensor ICD.

3004300
Card could not be set to IC contack position/Failure at sensor PDI.

3004500
ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate.

3004600
To show that the ejected card has not been withdrawn during execution of Monitoring for removal command.

3005000
Retract counter overflow.

3005100
To show that Motor error has happened, through start/stop check in Initialize command.

3005300
To show that read error in Digital Decode Read Command.

3006000
To show that there found abnormal condition on the power-line.

3006100
The receiving error for ATR.

3006200
To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected.

3006300
In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects time out.

3006400
In case T=1 cards, after ATR receiving, IFS exchange is failed. ICRW detects protocol error.

3006500
HOST tried to communicate with IC card without card activation.

3006600
ICRW tried to activate with ICC/SAM, but the card returned ATR, which is not supported.

3006900
ICRW tried to activate with ICC/SAM, but the card returned ATR, Which does not match EMV.

3007000
Failure at F-ROM operation.

3007100
Firmware of User program code area is wrong.

4000000
Receiving undefined command

4001100
Detecting CS2 Dark (Front Access Type:Reject box is opened.)

4001400
Detecting CS4A Dark

4001500
Detecting CS2, CS4A Dark

4001800
Detecting CS4B Dark

4001900
Detecting CS2, CS4B Dark

4002100
Detecting CS1A Dark

4002200
Detecting CS1B Dark

4002300
Detecting CS1A, CS1B Dark

4002800
Detecting CS13 Dark

4002900
Detecting CS1A, CS13 Dark

4003000
Failed in checking the main motor echo
1. Initializ2. Check Main Motor Encoder Slit3. Initialize after Power On/Off4. Check Encoder Sensor CS8 BRKT5. Check CS8 Sensor Cable6. Change Main Motor Encoder Slit Sensor CS8

4003100
Failed in checking the reject gate solenoid echo

4003200
Failed in checking the present gate solenoid echo

4003300
Check sum error (No information is set)
1. Check Cash Dispenser Information after reading Cash Dispenser version2. Initialize3. Initialize after executing Cash Dispenser Information Set(ÔPÕ) Command4. Change Cash Dispenser B/D

4003400
Error of two sheets detecting sensor(CS5_1)for initializing
1. Check CS5_1 Sensor Cable2. Check second Dip Switch in Cash Dispenser B/D3. Change CS5_1 Sensor

4003600
Error of CS 2, CS13 sensor during initialization

4003700
Error of 2 sheets detecting sensor(CS5_1/CS5_2) for dispensing
1. Check Cash Dispenser Board Segment2. Initialize3. Read data of ÔRead Double Sensor Command

4003800
Error in checking SRAM

4003900
Gate operation sensor (CS3) error before initial recovery
1. Initialize after removing notes or dust over Gate2. Check CS3 Sensor BKRT3. Check CS3 Sensor Cable4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Replace Reject Solenoid 1

4004000
Cassette is removed during dispensing
1. Check the cassette catcher2. Set the cassette properly

4004100
Error if re-driving is over 5 times during separated rejection
1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide5. Check dust existing in Main Motor Encoder Slit6. Check index value of notes each cassette

4004200
In case the number of notes detected outlet sensor(CS13) is less than the number of required notes
1. Check notes dispensed and rejected 2. Remove notes jammed in CDU 3. Remove dust in CS13 Sensor 4. Exchange sensor after abnormal operating CS13 Sensor

4004300
Error if total reject is more than 20 sheets
1. Check notes in Reject Box2. Rearrange notes in Cassette3. Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. Check dust in existence CS5 Sensor Guide5. Check notes index value

4004400
Error if continuous 5 times are rejected

4004500
In case the number of notes detected outlet sensor(CS13) is more than required notes
1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor

4004600
Program error(Separated rejection)
1. Initialize after Reset Power2. Upgrade Cash Dispenser Firmware or Re-download3. Exchange Cash Dispenser B/D

4004700
1 cassette misfeed error (Separated rejection)
1. Check notes in 1 Cassette2. Check Sensor(CS6) Poll3. Check jam in 1 cassette and reload4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error

4004800
Error if the number of dispensed notes is not matched to the requested
1. Check CS13 sensor (note jam and dust)2. Replace CS13 sensor

4004900
Error to dispense 0 sheets to be required(Separated rejection)
1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version

4005100
Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit.
1. Check the Cash Dispenser received command2. Check the abnormal communication cable.3. Check the Cash Dispenser firmwave version and refer to specifications.

4005200
The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B)
1. Remove the remaining notes at a sensor in front of the CST2. Realign notes in the cassette3. Check abnormal clutch.4. Check abrasion of the cassette box pick unit.

4005300
The error of double detection bills during dispense operation

4005400
Cash Dispenser EP Program Error during dispense operation (failed table search)
1. Initialize after resetting the power2. Upgrade the Cash Dispenser firmware or download software again3. Replace the Cash Dispenser B/D

4005500
Timeout due to noteÕs length error passed through the CS13 during dispense operation
1. Remove a jammed note between the tray and Cash Dispenser2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor

4005600
Abnormal operation of the gate solenoid during dispense operation.
1. Remove a jammed note on the gate2. Remove notes in the reject box and remount the reject box3. Check if the CS3 sensor bracket is bended.4. Check if the CS3 sensor cable is disconnected (CN10 #9~10)5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.6. Replace the reject solenoid 1

4005700
Cash dispenser configuration error
1. Replace cash dispenser PCB2. Reconfigure cash dispenser setup data

4005800
Retract box position error during comman reserved operation
1. Mount the retract box or open the box cover2. Check if CS62 sensor poll is abnormal3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2).

4005900
Initial jam time error
1. Remove jammed notes2. Clean the sensors (CS1~CS15) in cash dispenser

4006000
Something is detected in C331A, CS31B sensor before dispense operation

4006100
Something is detected in C331A, CS31B sensor before dispense operation

4006200
Bills is staying in CS1A, CS1B sensor after dispense operation

4006300
Bills is staying in CS31A, CS31B sensor after dispense operation

4007000
Something is detected on CS41A, CS41B sensor before dispense operation

4007200
Something is detected on CS41A, CS41B sensor before dispense operation

4007300
Bills is staying in CS41A, CS41B sensor after dispense operation

4008000
Something is detected on CS15AB sensor before dispensing operation

4008100
Something is detected in C15AB sensor during dispensing operation

4008200
Bill is remained in CS15AB sensor after dispensing operation

7000100
ItÕs impossible to read the version after transferring to the CduSetup menu.

7000200
ItÕs impossible to read the version after CDU Setup.

7000300
UserÕs setting values are different from the actual written setting value.

7710891
Host line fail
Inconsistent with the message of Host

8216091
Cash jammed on Cash Dispenser
1. Remove jammed notes on Cash Dispenser return path2. Remove dust in CS1~CS4 sensor

8217091
Card in card reader
1. Remove card

8218091
PBM EXIST

9701010
Failed to connect communication between SP of PIN and EP of one
1. Check if communication cable or COM port is not connected

9701012
Failed to deliver to data of EPPÕs SP
1. Check if communication cable or COM port is not connected

9701016
Received data time out of EPP
1. Check if communication cable or COM port is not connected

9701017
Delivered data time out of EPP
Check if communication cable or COM port is not connected

9701031
Failed to read Register of EPP
1. Reboot ATM

9701040
Failed to produce Thread of EPP
1. Reboot ATM

9701060
Failed to create buffer
1. Reboot ATM

9701068
MapView of File Fail in Create
1. Initialize Pin SP. 2. Call your attendant

9701070
Create Mutex Fail for SIU(Sensor)
1. Initialize Pin SP. 2. Call your attendant

9701102
COM handle is null for EPP
1. Initialize Pin SP. 2. Call your attendant

9701111
BCC error of EPP
1. Check BCC logic of EPP

9701150
Pinpad (EPP) is down when it receives an ‘InitializingÕ command
_ Reboot ATM _ Replace pinpad

9701151
EPP is down when it receives an ‘Get Status’ command
1. Reboot ATM 2. Replace pinpad

9701152
EPP is down when it receives an ‘Clear Func Key’ command
1. Reboot ATM 2. Replace pinpad

9704020
Failed to create file

9704021
Failed to read file

9704022
Failed to write file

9704023
Failed to close file

9704024
Failed to delete file

9704025
Failed to copy file

9704030
Failed to create Registry

9704031
Failed to read Registry

9704032
Failed to write Registry

9704034
Failed to delete file

9704040
Failed to create Thread

9704043
Failed to terminate Thread

9704050
Failed to create Process

9704053
Failed to terminate Process

9704060
Failed to create Memory

9704061
Failed to read Memory

9704062
Failed to write Memory

9704063
Failed to close Memory

9704068
Invalid pointer

9704070
Failed to create Mutex

9704073
Failed to release Mutex

9704076
Failed to wait time out Mutex

9704080
Failed to create Event

9704086
Failed to wait time out Event

9704100
Failed to connect polling or timeout

9704101
Failed to connect polling or line error

9704102
Timeout to send polling

9704103
Failed to close polling or timeout

9704104
Failed to close polling or line error

9707012
Failed to receive data of VFD

9707082
Failed to deliver the message about Fire Event

9712000
Failed to create file
1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive

9712100
Failed to read file
1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive

9712200
Failed to write file
1. Reboot ATM2. Reinstall software3. Replace hard disk drive

9712300
Failed to close file
1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive

9712400
Failed to delete file
1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive

9712500
Failed to copy file
1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive

9712600
Failed to create directory
1. Reboot ATM2. Reinstall software3. Replace hard disk drive

9719000
Failed to execute an extra command in the status of Cash Unit Exchange
1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive

9719100
In case of not being the status of Cash Unit Exchange out of End Exchange
1. Reboot ATM2. Reinstall software3. Replace hard disk drive

9719200
In case of carrying out Cash In Start command at two times
1. Reboot ATM2. Reinstall software3. Replace hard disk drive

9719300
In case of not being the status of Cash In out of End Cash In
1. Reboot ATM 2. Reinstall software 3. Replace hard disk drive

9719400
Invalid Cash Unit ID
1. Reconfigure cash dispenser setup data

9719500
Invalid Cash Unit number
1. Reconfigure cash dispenser setup data

9719600
The abnormal of the number of Cash Unit
1. Reconfigure cash dispenser setup data

9719700
No. of dispensed notes that software counts is not matched to it cash dispenser responded
1. Initialize after resetting the power2. Upgrade the Cash Dispenser firmware or download software again3. Replace the Cash Dispenser B/D

9720000
Receipt printer communication error during SP opening
1. Check if communication cable or COM port is not connected

9721010
Failed to connect communication
1.Check if communication cable is properly connected or right status by test machine

9721012
Failed to deliver data to control electronics
1.Check if communication cable is properly connected or right status by test machine

9721016
Failed to receive data from control electronics
1.Check if communication cable is properly connected or right status by test machine

9721040
Failed to produce Thread

9721080
Failed to produce Event

9721111
Off line status
1. Check communication cable connected properly 2. Check power cable connected properly

9721112
On busy
1. Check printerÕs working status

9721121
Mechanics Error
1. Recover printerÕs mechanical Error 2. Reboot ATM

9721122
Recoverable Error
1. Recover printerÕs Error2. Reboot ATM

9721123
Unrecoverable Error
1. Reboot ATM

9721124
Paper jammed
1. Remove jammed paper

9721125
Failed to try to print in case of Paper out

9722010
Receipt Printer communication failure during COM port open
1. Do RESET at Operator Function 2. Reboot ATM

9722020
File Open Error
1. Reboot ATM 2. Call your attendant

9722060
Memory Allocate Error (PrintForm Allocate IndexBuffer Fail)
1. Reboot ATM 2. Call your attendant

9722068
Invalid Media Name
1. Reboot ATM 2. Call your attendant

9722100
Field Error (This Field must have initial value)
1. Reboot ATM 2. Call your attendant

9723010
Failed to open device
1. Check the serial port or cable

9723016
Time out to receive data
1. Check the serial port or cable

9723017
Send command time out error

9723019
Polling down
1. Check the serial port or cable

9730100
IC CARD DENIAL

9730200
IC CARD ONLINE DATA ERROR

9730300
IC CARD ERROR

9740000
Cash Dispenser communication failure during COM port open
1. Do RESET at Operator Function2. Reboot ATM

9740010
Fail to open port

9740020
Failed to create file
1. Reboot ATM 2. Call your attendant

9740025
Failed to copy file
1. Reboot ATM 2. Call your attendant

9740101
In case incorrect cassette type is set.

9740102
In case nonexistent Note Index is set.

9741100
When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor.)

9741400
When sensing CS4A Dark (Error code, 400FF00 is subdivided by location of sensor.)

9741800
When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor.)

9742100
When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)

9742800
When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor.)

9744700
Cash picking-up fail while cash in cassette #1 is enough
1. Check bill jam or no note in cassette #12. Check cash dispenser

9745500
System power off while dispensing

9770011
Receive data fail
Check Cable / Device

9770012
Send data fail

9770013
Serial port close fail
Check Cable / Device

9770016
Receive data timeout
Check Cable / Device

9770017
Send data timeout
Check Cable / Device

9770032
Registry write fail

9770034
Registry delete fail

9770040
Thread create fail

9770043
Thread close fail

9770050
ComMonitor4WBA.EXE create fail

9770060
Shared Memory creation fail

9770111
Transmitting incorrect command

9770121
No defined currency
Run ÔOpenConnectionÕ again

9770122
Not setting deposit direction, and Inquire Accept() method
Set direction using Direction() method

9770123
Not setting deposit denomination, and Inquire Accept() method
Set denomination using Enable() method

9770124
Set incorrect denomination when executing Enable()/Disable()
Set correct denomination after confirming currency

9770125
Set incorrect direction when executing Direction() method
Set correct direction

9770150
Call Direction()/Enable()/Disable() method under no initialization
After initialization, execute method

9799301
MCU RETRACT OVER
Clear the count of retracted card at OP mode

9799499
DISPENSER COUNT ERROR
Check the sensor on cash dispenser

9799601
PBM RETRACT OVER

9799901
DOOR CHECK
1. Reboot ATM 2. Call your attendant

9799902
LIGHT ERROR
1. Reboot ATM 2. Call your attendant

9799903
SPL ERROR
1. Reboot ATM 2. Call your attendant

9799904
PIN ERROR
1. Reboot ATM 2. Call your attendant

9799905
SENSOR CHECK
1. Reboot ATM 2. Call your attendant

9799907
UPS ERROR
1. Reboot ATM 2. Call your attendant

9799908
SCREEN ERROR
1. Reboot ATM 2. Call your attendant

9900000
A given command code is unidentified

9900001
Parameter is not correct

9900002
Command execution is impossible under Supervisor program code area

9900003
Hardware is not present

9900004
Command Data Error

9900006
MCR does not have keys that decipher the data.

9900010
card jam

9900011
shutter failure

9900012
sensor failure of PD1,PD2,PD3,PDI/Card remains inside.

9900013
Irregular card length(LONG)

9900014
Irregular card length(SHORT)

9900015
F-ROM error

9900016
The Card was moved forcibly

9900017
jam error at retrieve

9900018
SW1 or SW2 error

9900020
Read Error (Parity Error)

9900021
Read Error (Other)

9900023
Read Error (Only SS-ES-LRC)

9900024
Read Error (no encode and/or no magnetic stripe)

9900026
Read Error (No SS)

9900027
Read Error (No ES)

9900028
Read Error (LRC Error)

9900030
Power Down

9900040
Card was pulled out during capture

9900045
MCR ejected the card forcibly

9900046
The ejected card has not been withdrawn until the specified time.

9900050
Retract counter overflow

9900051
Motor error

9900053
Digital decode read error

9900070
F-Rom write Error

9900071
CRC error of user program code area

9900101
Cannot create object error
Sankyo DLL

9900102
Device Not Ready Error
Sankyo DLL

9900103
Cannot open port Error
Sankyo DLL

9900104
Failed to begin thread error
Sankyo DLL

9900105
Device Already Connected
Sankyo DLL

9900400
Retain bin Full
SP

9900444
Media Jam
SP

9900445
Hopper Empty
SP

9901000
Device Not Connected
Sankyo DLL

9902000
Cancel Command Session error
Sankyo DLL

9903000
Failed to send command error
Sankyo DLL

9904000
Failed to receive reply error
Sankyo DLL

9905000
Command Canceled
Sankyo DLL

9906000
Reply Timeout
Sankyo DLL

9910000
SP Internal Error
SP

11019100
LOST CARD, DEV_MCU

11039100
LOST CARD & SLIP, DEV_MCU | DEV_SPR

11059100
LOST PB, DEV_PBM

11069100
LOST SLIP, DEV_SPR

97221000
Non-Indexed value for Indexed Field
1. Reboot ATM 2. Call your attendant

400000000
Dark light sensor test error (CS41A, CS41B) during initializing.
1. Check the CDU information setting (4 Cassettes). 2. Check if each sensor is mounted. 3. If error occurs when checking the CS31B(4 CST FM B/D CN3) disconnection operation, replace a sensor. 4. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 5. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 6. If error occurs when checking the CS31A (4 CST FM B/D CN3) disconnection operation, replace a sensor.

972210000
Invalid Field
1. Reboot ATM 2. Call your attendant

4000000000
Dark Light Test Error (CS10, CS9) during initializing
1. Check if each sensor is mounted. 2. If error occurs when checking CS 10 disconnection operation, replace a sensor. 3. If error occurs when checking CS 9 disconnection operation, replace a sensor.

9722100000
Invalid Field (This Field’s width is 0)
1. Reboot ATM 2. Call your attendant

40000000000
Dark light sensor test error (CS14, CS10) during initializing.
1. Check if each sensor is mounted. 2. If error occurs when checking CS14 cable operation, replace a sensor. 3. If error occurs when checking CS10 cable operation, replace a sensor.

(RBS-LYNK)
Invalid Transaction/Amount.Surcharge screen should have been displayed.

2010A
The size of image print data is abnormal
1. Check the AP version and initialize

2010A00
The size of image print data is abnormal
1. Check the AP version and initialize

2080A
The size of image print data is abnormal
1. Check the AP version and initialize

2080A00
The size of image print data is abnormal
1. Check the AP version and initialize

21A15
CS1A sensor detects note in delivery path before CDU dispenses.Sensor is located along the delivery path right after where the note exits the 1st cassette.
Remove note from the CDU delivery path.

21A1500
CS1A sensor detects note in delivery path before CDU dispenses.Sensor is located along the delivery path right after where the note exits the 1st cassette.
Remove note from the CDU delivery path.

21B15
CSB sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 1st cassette.
Remove note from the CDU delivery path.

21B1500
CSB sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 1st cassette.
Remove note from the CDU delivery path.

24A15
CS3A sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette.
Remove note from the CDU delivery path.

24A1500
CS3A sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette.
Remove note from the CDU delivery path.

24B15
CS3B sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette.
Remove note from the CDU delivery path.

24B1500
CS3B sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette.
Remove note from the CDU delivery path.

2DN00
Failed to connect communication between Receipt printer and SP
1.Check if communication cable or com port is not connected

2DN0000
Failed to connect communication between Receipt printer and SP
1.Check if communication cable or com port is not connected

2XX15
Cash Dispenser detects
Remove any jammed bills from the dispenser.

300B000
Received the other command before executing Initialize command.

4001A
CS3 and CS4B Dark detection during initializing or dispense reserved operation
The same as #40011 and #40018 error handling

4001B
CS2, CS3 and CS4B Dark detection during initializing or dispense reserved operation
The same as #40011, #40012 and #40018 error handling

4001C
CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS4A and CS4B

4001C
CS4A and CS4B Dark detection during initializing or dispense reserved operation
The same as #40014 and #40018 error handling

4001C00
Detecting CS4A, CS4B Dark

4001D
CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS2, CS4A and CS4B

4001D
CS2, CS4A and CS4B Dark detection during initializing or dispense reserved operation
The same as #40011, #40014 and #40018 error handling

4001D00
Detecting CS2, CS4A, CS4B Dark

4001E
CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation
The same as #40012, #40014 and #40018 error handling

4001F
CS2, CS3, CS4A and CS4B Dark detection during initializing or dispense reserved operation
The same as #40011, #40012 and #40014 error handling

4002A
CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1B and CS13

4002A
CS11B and CS13 Dark detection during initializing or dispense reserved operation
The same as #40022 and #40028 error handling

4002A00
Detecting CS1B, CS13 Dark

4002B
CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1A, CS1B and CS13

4002B
CS11A, CS11B and CS13 Dark detection during initializing or dispense reserved operation
The same as #40021, #40022 and #40028 error handling

4002B00
Detecting CS1A, CS1B, CS13 Dark

4003A
When more than 5 sheets of cash dispensingis required during a test
1. Check command that Cash Dispenser is received 2. Check Cash Dispenser EP ROM Version or specification

4003A
When more than 5 sheets of cash dispensing is required during a test
1. Check command that CDU is received2. Check CDU EP ROM Version or specification

4003A00
When more than 5 sheets of cash dispensing is required during a test
1. Check command that Cash Dispenser is received2. Check Cash Dispenser EP ROM Version or specification

4003A00
When more than 5 sheets of cash dispensing is required during a test
_ Check command that CDU is received _ Check CDU EP ROM Version or specification

4003B
When CS15A or CS 15B sensor is detected as dark after initial recovery
1. Remove notes or dust on CS15A Sensor 2. Check CS15A Sensor Cable 3. Exchange Sensor after abnormal operating CS15A Sensor

4003B
CS21A dark detected (Initial recovery, On separated reject)
1. Remove notes or dust in existence CS21A Sensor 2. Check CS21A Sensor Cable 3. Exchange Sensor after abnormal operating CS21A Sensor

4003B00
When CS15A or CS 15B sensor is detected as dark after initial recovery
1. Remove notes or dust on CS15A Sensor2. Check CS15A Sensor Cable3. Exchange Sensor after abnormal operating CS15A Sensor

4003B00
When CS15A or CS 15B sensor is detected as dark after initial recovery
_ Remove notes or dust in existence CS15A Sensor _ Check CS15A Sensor Cable _ Exchange Sensor after abnormal operating CS15A Sensor

4003C
No cassette, during rejecting separated cassette (Separated reject)
1. Set 1 Cassette 2. Check CS7 Sensor Cable 3. Exchange Sensor after abnormal operating CS7 Sensor

4003D
Dismount during rejecting separated cassette (Separated reject)
1. Check notes in 1Cassette2. Check 1 Cassette specification3. Check CS7 Sensor Cable4. Exchange Sensor after abnormal operating CS7 Sensor

4003E
CS21B DARK Detected (Initial recovery, Separated reject)
1. Remove notes or dust in existence CS21B Sensor 2. Check CS21B Sensor Cable 3. Exchange Sensor after abnormal operating CS21B Sensor

4003F
CS21A,CS21B DARK Detected(Initial recovery, Separated reject)
1. Remove notes or dust in existence CS21A , CS21B Sensor2. Check CS21A, CS21B Sensor Cable3. Exchange sensor after abnormal operating CS21A, CS21B Sensor

4004A
Error of note jam (Separated rejection)
1. Remove jammed notes on Cash Dispenser return path 2. Remove dust in CS1~CS4 sensor 3. Install after rearranging notes in cassette

4004A
TIME OUT (JAM)(Separated rejection)
1. Remove jammed notes on CDU return path 2. Remove dust in CS11AB, CS21AB, CS31AB, CS41AB, CS4AB, CS13 Sensor 3. Install after rearranging notes in cassette

4004A00
Error of note jam (Separated rejection)
1. Remove jammed notes on Cash Dispenser return path2. Remove dust in CS1~CS4 sensor3. Install after rearranging notes in cassette

4004A00
Error of note jam (Separated rejection)
_ Remove jammed notes on CDU return path _ Remove dust in CS1~CS4 sensor _ Install after rearranging notes in cassette

4004B
Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection
1. Check state of notes in reject box 2. Rearrange notes in cassette 3. Check Index of notes4. Check foreign objects in the main motor encoder slit5. Replace the CS8 encoder slit sensor

4004B
Continuous 10 times error if note is long
1. Check state of notes in reject box 2. Rearrange notes in cassette 3. Check Index of notes 4. Check foreign objects in the main motor encoder slit. 5. Replace the CS8 encoder slit sensor

4004B00
Continuous 3 times error if note is long(once tried, twice retried)=>Separated rejection
1. Check state of notes in reject box2. Rearrange notes in cassette3. Check Index of notes4. Check foreign objects in the main motor encoder slit5. Replace the CS8 encoder slit sensor

4004B00
Continuous 3 times error if note is long(once tried, twice retried)(Separated rejection)
_ Check state of notes in reject box _ Rearrange notes in cassette _ Check Index of notes _ Check foreign objects in the main motor encoder slit. _ Replace the CS8 encoder slit sensor

4004C
In case the number of notes detected outlet sensor(CS13) is more than that of notesdetected on CS1A,B sensor

4004C00
In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor
1. Check CS1 sensor2. Reconnect CS1 sensor

4004C00
In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor

4004D
Error of being removed 1st cassette before separate rejection

4004D00
Error of being removed 1st cassette before separate rejection
1. Set cassette #1 correctly 2. Check the catcher inside cassette #1 guide

4004D00
Error of being removed 1st cassette before separate rejection

4004E
Error of being removed 2nd cassette before separate rejection

4004E
Detected the remaining notes on the return path during dispense reserved operation
1. Initialize after removing the return path2. Clean sensors on the return path (CS13)

4005A
Mounting/demounting 2 Cassette during dispense operation
1. Check notesÕ status in 2 Cassette 2. Check 2 cassette specifications 3. Check if the CS17 sensor cable is disconnected 4. Exchange a sensor after abnormal operating the CS17 sensor .

4005B
2 Cassette Miss Feed Error (Fail to reject bill separately.)

4005B
2 Cassette miss feed during dispense operation
1. Check the remaining notes in 2 Cassette2. Check if the remaining note sensor (CS16) is normal3. Check a jammed note in 2 Cassette or remount it4. Remove the dust on the CS21A and CS21B Sensors5. Replace 2 cassette box when multiple error occurs

4005B00
2 Cassette Miss Feed Error (Fail to reject bill separately.)

4005C
Sensor dark in front of the CST except dispensing during dispense operation
1. Remove a dust and foreign objects on CS11AB, CS21AB, CS31AB and CS41AB sensors.2. Check the clutch operation (Life test command)3. Check specifications of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)4. Check specifications of 4 Cassette FM Board Dip Switch (#3, #5, #6 On)

4005D
Continuously detected 2 notes for three times or more during dispense operation
1. Check notesÕ status in the reject box 2. Realign notes in the cassette 3. Check foreign objects at the position of the CS5 Sensor Guide 4. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12,25~28/ CS5_2:CN12)

4005D
Continuously detected 2 notes for three times or more during dispense operation (more than 7 times)
1. Check notesÕ status in the reject box 2. Realign notes in the cassette 3. Check foreign objects at the position of the CS5 Sensor Guide 4. Check if the CS5 cable is disconnected

4005D00
Continuously detected 2 notes for three times or more during dispense operation
1. Check notesÕ status in the reject box 2. Realign notes in the cassette 3. Check foreign objects at the position of the CS5 Sensor Guide 4. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12)

4005D00
Continuously detected 2 notes for three times or more during dispense operation
_ Check notesÕ status in the reject box _ Realign notes in the cassette _ Check foreign objects at the position of the CS5 Sensor Guide _ Check if the CS5 cable is disconnected (CS5_1:CDU B/D CN10 #11~12, 25~28//CS5_2:CN12)

4006A
CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette.

4006A00
The error of separation time from CS15 to CS4

4006A00
CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette.

4006B
Something is detected on CS31A, CS31B sensor during initialization

4006B00
Something is detected on CS31A, CS31B sensor in initialization

4006B00
Something is detected on CS31A, CS31B sensor in initialization

4007A
CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette.

4007A00
The error of separation time from CS41AB to CS4

4007A00
CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette.

4007B
Something is detected on CS41A, CS41B sensor in initialization

4007B00
Something is detected on CS41A, CS41B sensor in initialization

4007B00
Something is detected on CS41A, CS41B sensor in initialization

4007C
Missfeed error in 4th cassette

4007C00
Missfeed error in 4th cassette

4007C00
Missfeed error in 4th cassette

4007D
Trying to dispense bills from 4th cassette but the 4th cassette doesn’t installed.

4007D00
Trying to dispense bills from 4th cassette but the 4th cassette doesn’t installed.

4008A
CS11AB Dark detection on transport path before dispense operation
1. Remove the remaining notes and foreign objects at the position of the CS11AB sensor 2. Check if the CS11AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS11AB sensor

4008B
CS21AB Dark detection on transport path before dispense operation
1. Remove the remaining notes and foreign objects at the position of the CS21AB sensor 2. Check if the CS21AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS21AB sensor

4008C
CS31AB Dark detection on transport path before dispense operation
1. Remove the remaining notes and foreign objects at the position of the CS31AB sensor 2. Check if the CS31AB sensor cable is disconnected3. Exchange a sensor after abnormal operating the CS31AB sensor

4008D
CS41AB Dark detection on transport path before dispense operation
1. Remove the remaining notes and foreign objects at the position of the CS41AB sensor 2. Check if the CS41AB sensor cable is disconnected 3. Exchange a sensor after abnormal operating the CS41AB sensor

4008E
CS4 Dark detection on transport path before dispense operation
1. Remove the remaining notes and foreign objects at the position of the CS4 sensor 2. Check if the CS4 sensor cable is disconnected3. Exchange a sensor after abnormal operating the CS4 sensor

4008F
CS13 sensor detects the notes with hole
1. Initialize Cash Dispenser (CDU) 2. Remove the holed note on CS13

4008F
Error occurs when CS13 sensor regard hole in bill as wrong

4008F00
CS13 sensor detects a bill with hole during dispensing

4009A
CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette.

4009A
CIU communications response timeout error during check dispense reserved operation or initializing.
The same as #40099 handling.

4009A00
CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette.

4009B
Detected the CS31A and CS31B Dark during initializing or dispense reserved operation
1. Remove the remaining notes and foreign objects at the position of the CS31A and CS31B sensors. 2. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 3. Check if the CS31 and CS31B Sensor Cable are disconnected 4. Exchange a sensor after abnormal operating the CS31A, CS31B sensor

4009C
Detected the CS31B Dark during initializing or dispense reserved operation
1. Remove the remaining notes and foreign objects at the position of the CS31B sensor.2. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On)3. Check if the CS31B and CS31B sensor cables are disconnected4. Exchange a sensor after abnormal operating the CS31B.

4009D
Trying to dispense bills from 3rd cassette but the 3rd cassette doesn’t installed.

4009D
3 Cassette not available during dispense reserved operation
1. Mount 3 cassette 2. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 3. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 4. Check if the CS37 sensor cables are disconnected (3 CST FM B/D CN3). 5. Exchange a sensor after abnormal operating the CS37 sensor .

4009D00
Trying to dispense bills from 3rd cassette but the 3rd cassette doesn’t installed.

4009E
Mounting/demounting 3 Cassette during dispense operation
1. Check notesÕ status in 3 Cassette 2. Check 3 cassette specifications 3. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. 4. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 5. Check if the CS37 sensor cable are disconnected (3 CST FM B/D CN3). 6. Exchange a sensor after abnormal operating the CS37 sensor .

4009F
3 cassette miss feed error

4009F
3 Cassette miss feed during dispense operation
1. Check the remaining notes in 3 Cassette 2. Check if the remaining note sensor (CS36) of 3 Cassette is normal. 3. Check a jammed note in 3 Cassette or remount it 4. Remove the dust on the CS31A and CS31B Sensors 5. Replace 3 cassette box when multiple errors occur.

4009F00
3 cassette miss feed error

400A1
Detected the CS9 Dark in Reject(Retract) box during initializing.
1. Open the reject/retract box cover 2. Check if the CS9 sensor cable is disconnected. 3. Exchange a sensor after abnormal operating the CS9 sensor

400A2
When a note doesnÕt arrive from the tray to the throat entrance (CS10AB~CS14 (Delivery Jam).
1. Remove a jammed note or foreign objects between the throat and the tray 2. Check if the CS10AB and CS14 sensor cable is disconnected. 3. Check the feed motor operation in the throat unit. 4. Exchange a sensor after abnormal operating the CS14 sensor .

400A7
When cam doesnÕt arrive at dispense position within regulated time (cam error)

400A8
When cam doesnÕt arrive at delivery position within regulated time (cam error)

400AA
Failed during writing EEPROM data
1. Retry after initialization. 2. Replace the CDU Board.

400AB
Disable to drive due to the remaining notes in the tray during initializing or dispense reserved operation.(CS10A and CS10B Dark detection)
1. Remove the remaining notes or foreign objects in the tray. 2. Check if holders on the CS10A and CS10B sensors are bended. 3. If error occurs when checking CS10A/CS10B (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor.

400AC
Something is detected on CS2 sensor after dispense operation

400AC00
Something is detected on CS2 sensor after dispense operation

400AC00
Something is detected on CS2 sensor after dispense operation

400AD
Disable to detect notes in CS15 sensor during delivery operation
1. Remove the remaining notes on the throat. 2. If error occurs when checking CS15 disconnection and operation, replace a sensor.

400AE
No note in the tray before delivery or retract operation.
1. If error occurs when checking CS (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor. 2. Check the tray deliver position operation.

400AF
Received the wrong life test command from the upper unit.
1. Check the CDU received command2. Check the abnormal communication cable.3. Check the CDU firmware version and refer to specifications.

400B0
Opened shutter during dispense operation.
1. Check the shutter camÕs rotation.2. If error occurs when checking TS004 disconnection and operation, replace a sensor.

400BA
CS1 sensor of reject box entrance is detected as dark during initialization or before dispense operation

400BB
Bill jam on CS1 sensor of reject box entrance during dispense operation

400BC
Communication error — Command Length doesn’t match.

400BC
Communication error-Command Length doesnÕt match.

400BC00
Communication error ? Command Length doesnÕt match.
1

400BD
Bill rejection error (Normal recognition for short bill-CS4)

400BE
Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close

400BE
Bill rejection error (Normal recognition for long bill-CS4)/CS4 Jam.

400BE00
Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close

400C1
1 Cassette Jam during dispense operation (1 CST Encoder Error).
1. Remove a jammed note in 1 Cassette.2. Mount 1 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 1 Cassette Clutch Encoder Slit.4. Replace 1 cassette box when multiple errors occur.

400C100
Cassette Jam during dispense operation(1 CST Encoder Error).
1.Remove a jammed note in 1 Cassette. 2.Replace 1 cassette box when multiple errors occur.

400C2
2 Cassette Jam during dispense operation (2 CST Encoder Error).
1. Remove a jammed note in 2 Cassette.2. Mount 2 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 2 Cassette Clutch Encoder Slit.4. Replace 2 cassette box when multiple errors occur.

400C200
Cassette Jam during dispense operation(2 CST Encoder Error).
1.Remove a jammed note in 2 Cassette. 2.Replace 2 cassette box when multiple errors occur.

400C3
3 Cassette Jam during dispense operation (3 CST Encoder Error).
1. Remove a jammed note in 3 Cassette.2. Mount 3 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 3 Cassette Clutch Encoder Slit.4. Replace 3 cassette box when multiple errors occur.

400C300
Cassette Jam during dispense operation (3 CST Encoder Error).
1.Remove a jammed note in 3 Cassette 2.Replace 3 cassette box when multiple errors occur.

400C4
4 Cassette Jam during dispense operation (4 CST Encoder Error).
1. Remove a jammed note in 4 Cassette.2. Mount 4 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 4 Cassette Clutch Encoder Slit.4. Replace 4 cassette box when multiple errors occur.

400C400
Cassette Jam during dispense operation (4 CST Encoder Error).
1.Remove a jammed note in 4 Cassette. 2.Replace 4 cassette box when multiple errors occur.

400C600
Error of CS 2, CS13 sensor during initialization
1.Remove a jammed note in CS13 sensor. 2.Replace CS13 sensor.

400C7
Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTW

400C7
CS 14 Dark detection during initializing or dispense reserved operation.
1. Remove the remaining notes and foreign objects at the position of the CS 14 sensor 2. If error occurs when checking CS 14 disconnection and operation, replace a sensor.

400C700
Something is detected on CS2 sensor after dispense operation

400C700
Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTWn
2

400C8
Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW

400C8
CS 15 Dark detection during initializing or dispense reserved operation.
1. Remove the remaining notes and foreign objects at the position of the CS 15 sensor 2. If error occurs after checking CS 15 disconnection and operation, replace a sensor.

400C800
Something is detected on CS2 sensor after dispense operation

400C800
Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW

400C9
Something is detected on CS14 sensor after dispense operation

400C900
Something is detected on CS2 sensor after dispense operation

400C900
Something is detected on CS14 sensor after dispense operation

400CA
CS14 Dark detection during deliver reserved operation.
The same as #400C7 handling

400CB
CS 15 Dark detection during deliver reserved operation.
The same as #400C8 handling

400CC
Bill is remained on the sensor in front of cassette during resetting.

400CC
Detected the remained notes on the sensors in front of cassettes during re-driving.

400CC00
Bill is remained on the sensor in front of cassette during resetting.
3

400D0
Bills are passed on CS13~CS12 sensor -Timeout[Jam], MB TTW

400D0
Feeding time out due to jam (CS14) around throat assembly during delivery operation
1. Remove a jammed note or foreign objects between the throat and the tray 2. Check if the CS 14 sensor cable is disconnected. 3. Check the feed motor operation in the throat unit. 4. Exchange a sensor after abnormal operating the CS 14 sensor .

400D000
Something is detected on CS2 sensor after dispense operation

400D000
Bills are passed on CS13~CS12 sensor -Timeout[Jam], MB TTW
4

400D1
Bills are passed on CS12~CS14 sensor -Timeout[Jam], MB TTW

400D1
Feeding time out due to jam (CS14~15) around throat assembly during delivery operation
1. Remove a jammed note in the throat. 2. Check external light source of the CS 15 sensor. 3. Check the feed motor operation in the throat unit . 4. If error occurs when checking CS 14 and CS 15 sensor operation, replace a sensor

400D100
Something is detected on CS2 sensor after dispense operation

400D100
Bills are passed on CS12~CS14 sensor -Timeout[Jam], MB TTW

400D2
Feeding time out due to jam (CS10AB) around throat assembly during delivery operation
1. Remove a jammed note in the throat. 2. Check external light source of the CS10 AB sensor. 3. Check the feed motor operation in the throat unit . 4. If error occurs when checking CS10 AB sensor operation, replace a sensor.

400D3
The remaining notes on the tray during delivery operation (some notes remaining on CS10AB)
The same as #400D2 handling.

400D4
The remaining notes on the tray during delivery operation (some notes remaining on CS14)
1. Remove a jammed note in the tray2. Check external light source of the CS14 sensor.3. If error occurs when checking CS14 sensor operation, replace a sensor

400D5
The remaining notes on the tray during delivery operation (some notes remaining on CS10AB)
The same as #400D2 handling.

400D8
CS41A and CS41B Dark detection during initializing or dispense reserved operation
1. Check 4 Cassette specifications for CDU Version. 2. Remove the remaining notes and foreign objects at the position of the CS41A and CS41B sensors. 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. Check if the CS41A and CS41B sensor cables are disconnected (4 CST FM B/D CN3).Exchange a sensor after abnormal operating the CS41A and CS41B sensor

400D9
Simultaneous Dark detection in both the tray (CS10) and throat (CS14/CS15).
1. Remove the remaining notes and foreign objects in the tray and throat unit. 2. Check each sensor (refer to the above description)

400DB
Detected the CS41A Dark during initializing or dispense reserved operation
1. Check 4 Cassette specifications for CDU Version.2. Remove the remaining notes and foreign objects at the position of the CS41A sensor.3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected.4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On)5. Check if the CS41A sensor cable is disconnected (4 CST FM B/D CN3).6. Exchange a sensor after abnormal operating the CS41A sensor.

400DC
CS41B Dark detection during initializing or dispense reserved operation
1. Check 4 Cassette specifications for CDU Version. 2. Remove the remaining notes and foreign objects at the position of the CS41B sensor. 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. Check if the CS41B sensor cable is disconnected (4 CST FM B/D CN3). 6. Exchange a sensor after abnormal operating the CS41B sensor.

400DD
4 Cassette not available during dispense reserved operation
1. Mount 4 cassette1. Mount 4 cassette 2. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 3. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 4. Check if the CS37 sensor cables are disconnected (4 CST FM B/D CN3). 5. Exchange a sensor after abnormal operating the CS47 sensor .

400DE
Mounting/demounting 4 Cassette during dispense operation
1. Check notesÕ status in 4 Cassette 2. Check 4 cassette specifications 3. Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected. 4. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. If error occurs when checking the CS47Õs (4 CST FM B/D CN3) disconnection and operation, replace a sensor.

400DF
4 Cassette miss feed during dispense operation
1. Check the remaining notes in 4 Cassette 2. Check if the 4 Cassette remaining note sensor (CS46) is normal. 3. Check a jammed note in 4 Cassette or remount it 4. Remove the dust on the CS41A and CS41B sensors. 5. Replace 4 cassette box when multiple error occur.

400EA
Dark light sensor test error (CS18,28,38,48).during initializing.

400EF
Bill is retracted during INITIALIZE COMMAND

400F0
Disabled to drive due to throat jam during forced initialization.
1. Remove the remaining notes and foreign objects in the throat unit.

400F3
Time out due to Jam (CS15) during initializing or retract process.

400F4
Disable to drive due to continuous CS14~CS10AB Dark during forced initialization or retract operation (jam)
The same as #400F3 handling

400F5
Disable to drive due to continuous CS10 Dark during forced initialization or retract operation (jam)
The same as #400F3 handling

400F6
Failed to fall down bills during forced initializing and retract operation
1. Remove the remaining notes and foreign objects in the throat unit. 2. If error occurs when checking disconnection operation, replace a sensor.

400F7
Continuously detected note in CS15 during retract operation
The same as #400F3 handling

400F8
Time out due to Jam (CS14) during initializing or retract process.
1. Remove the remaining notes and foreign objects in the throat unit.

400F9
Some bills are taken out during delivery operation

400FA
Invalid ID of 1st cassette is requested to dispense

400FB
Invalid ID of 2nd cassette is requested to dispense

400FC
Invalid ID of 3rd cassette is requested to dispense

400FD
Invalid ID of 4th cassette is requested to dispense

400FE
Reject transaction happens again during bundle reject mode.

400FF
Bill jam
1. Remove the jammed notes 2. Initialize

400FF
Enforcedly remove cash during reserve/retract operation (subnormal exit)

400FF00
Bill jam
1. Remove the jammed notes2. Initialize

400FF00
Bill jam
1. Remove the jammed notes 2. Initialize

4DN00
Cash Dispenser communication failure during sending command to cash dispenser
1. Do RESET at Operator Function 2. Reboot ATM

4DN00
Abnormal communication

4DN0000
Cash Dispenser communication failure during sending command to cash dispenser
1. Do RESET at Operator Function2. Reboot ATM

4DN0000
Cash Dispenser communication failure during sending command to cash dispenser

4DN01
Cash Dispenser communication failure during sending command to cash dispenser
1. Do RESET at Operator Function 2. Reboot ATM

4DN01
Abnormal response from EP

4DN0100
Cash Dispenser communication failure during receiving command to cash dispenser
1. Do RESET at Operator Function2. Reboot ATM

4DN0100
Cash Dispenser communication failure during receiving command to cash dispenser

4DN8100
Communication error of Shutter

4DN8100
Communication error of Shutter

970401D
Failed to connect to SPL
Check if PncComm.dll and ComMonitor.exe files are available

971A0
In case the dispensed denominations are different from the requested ones.

971A000
Invalid denomination
1. Reconfigure denomination at supervisor mode

971A000
Invalid denomination

971A1
In case the dispensed currency is different from the requested one.

971A100
Invalid currency
1. Reconfigure currency at supervisor mode

971A100
Invalid currency

971A2
Unable to dispense bills

971A200
CASSETTE OFF POSITIONÓ.Not dispensable
1. Reconfigure denomination2. Reconfigure currency

971A200
Not dispensable

971A3
In case requested bill counts are exceeded the maximum count

971A300
In case the number of bills dispensedexceeds the maximum dispensing bill
1. Check cash dispenser driver (CDM SP) version2. Reconfigure the maximum dispensable count

971A300
In case the number of bills dispensed exceeds the maximum dispensing bill

971A4
In case requested coin counts are exceeded the maximum count

971A400
In case the number of coins dispensedexceeds the maximum dispensing coin
1. Check coin dispenser driver version2.Reconfigure the maximum dispensable count

971A400
In case the number of coins dispensed exceeds the maximum dispensing coin

971A5
Unable to define Mix method

971A500
Invalid mix number
1. Reconfigure cash dispenser at supervisor mode

971A500
Invalid mix number

971A600
In case automatic Retry of SP fails 3 times

971A600
In case automatic Retry of SP fails 3 times

971A700
There is no setting information about automatic Retry standard

971A700
There is no setting information about automatic Retry standard

971B0
There isnÕt any bills on stacker

971B000
In case of being executed Reject or Retract command without being the bills in stacker.
1. Check a dust in stacker2. Reconfigure the maximum dispensable count

971B000
In case of being executed Reject or Retract command without being the bills in stacker.

971C0
In case that unsupported command is executed

971C000
Not supported command
1. Reinstall software

971C000
Unsupport command

971D100
Partial dispense
1. Check the replenished amount and replenish2. Check the notes in cassette #1

971D100
Partial dispense from cassette #1
1. Check the replenished amount and replenish 2. Check the notes in cassette #1

971D200
Partial dispense from cassette #2
1. Check the replenished amount and replenish2. Check the notes in cassette #2

971D200
Partial dispense from cassette #2
1. Check the replenished amount and replenish 2. Check the notes in cassette #2

971D300
Partial dispense from cassette #3
1. Check the replenished amount and replenish2. Check the notes in cassette #3

971D300
Partial dispense from cassette #3
1. Check the replenished amount and replenish 2. Check the notes in cassette #3

971DX
In case partial bills only are dispensed from the requested bills. (X is the number of cassette)

971DX00
In case partial bills dispensed by dispensing demand when Partial Dispense option is on._ ÒXÓ means cassette number.

971DX00
Partial dispense

97221A2
Invalid Unit
1. Reboot ATM 2. Call your attendant

97221C1
Form is not Found
1. Reboot ATM 2. Call your attendant

97221C4
Form Name is NULL
1. Reboot ATM 2. Call your attendant

97221C5
Invalid Form
1. Reboot ATM 2. Call your attendant

97221C6
PrintForm() offset is Invalid
1. Reboot ATM 2. Call your attendant

97221C7
Invalid Form (Too many Fields in the form)
1. Reboot ATM 2. Call your attendant

97221D1
Media is not Found
1. Reboot ATM 2. Call your attendant

97221D3
Media Overflow when form size is larger than media size
1. Reboot ATM 2. Call your attendant

97221D4
Media Name is NULL
1. Reboot ATM 2. Call your attendant

97221D5
Invalid Media (Attribute for Media definition is not proper)
1. Reboot ATM 2. Call your attendant

97221D6
Invalid Media (Area size is larger than media size)
1. Reboot ATM 2. Call your attendant

97221D7
Invalid Media (Size of Media Name is exceeded to 2048 bytes totally)
1. Reboot ATM 2. Call your attendant

9722DN0
Receipt Printer communication failure during sending command to Receipt Printer
1. Do RESET at Operator Function 2. Reboot ATM

9743B00
When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)

9743F
Dark light sensor error (CS21A, CS21B) during idle status of cash dispenser

9745B
Cassette 2 misfeed

9745B00
Cash picking-up fail while cash in cassette #2 is enough
1. Check bill jam or no note in cassette #22. Check cash dispenser

9746B00
When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)

9747B00
When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor.)

9747C
Cassette 4 misfeed

9747C00
Cash picking-up fail while cash in cassette #4 is enough
1. Check bill jam or no note in cassette #22. Check cash dispenser

9749B
Dark light sensor error (CS31A, CS31B) during idle status of cash dispenser

9749F
Cassette 3 misfeed

9749F00
Cash picking-up fail while cash in cassette #3 is enough
1. Check bill jam or no note in cassette #22. Check cash dispenser

974BA
Dark light sensor error (CS1) during idle status of cash dispenser

974D8
Dark light sensor error (CS41A, CS41B) during idle status of cash dispenser

974FF00
When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor.)

97911XX
DEV_JPR Timeover Error Code
1. Reboot ATM 2. Call your attendant

97912XX
DEV_SPR Timeover Error Code
1. Reboot ATM 2. Call your attendant

97913XX
DEV_MCU Timeover Error Code
1. Reboot ATM 2. Call your attendant

97914XX
DEV_Cash Dispenser Timeover Error Code
1. Reboot ATM2. Call your attendant

97915XX
DEV_BRM Timeover Error Code
1. Reboot ATM 2. Call your attendant

97916XX
DEV_PBM Timeover Error Code
1. Reboot ATM 2. Call your attendant

97918XX
DEV_PIN Timeover Error Code
1. Reboot ATM 2. Call your attendant

9791AXX
DEV_FNG Timeover Error Code
1. Reboot ATM 2. Call your attendant

9791BXX
DEV_VFD Timeover Error Code
1. Reboot ATM 2. Call your attendant

97921XX
DEV_JPR FATALERROR (WARNING)
1. Reboot ATM 2. Call your attendant

97922XX
DEV_SPR FATALERROR (WARNING)
1. Reboot ATM 2. Call your attendant

97923XX
DEV_MCU FATALERROR (WARNING)
1. Reboot ATM 2. Call your attendant

97924XX
DEV_Cash Dispenser FATAL ERROR(WARNING)
1. Reboot ATM2. Call your attendant

97925XX
DEV_BRM FATALERROR (WARNING)
1. Reboot ATM 2. Call your attendant

97926XX
DEV_PBM FATALERROR (WARNING)
1. Reboot ATM 2. Call your attendant

97928XX
DEV_PIN FATALERROR (WARNING)
1. Reboot ATM 2. Call your attendant

9792AXX
DEV_FNG FATALERROR (WARNING)
1. Reboot ATM 2. Call your attendant

9792BXX
DEV_VFD FATALERROR (WARNING)
1. Reboot ATM 2. Call your attendant

99000A0
The card does not exist at the hopper

99000A1
There is a card at the lead line.

99000A2
Transmission error between hopper and MCR(time over)

99000A4
The guide door at hopper is open

99000A5
The card jam at the hopper.

99000A6
The hopping kicker could not return to the home position

99000B0
Not received Initialize Command

99000SA
Under MSM’s Supervisor program code area

99000xx
xx : EP Error Code_ Refer to specifications for EP Error Code
EP

991@@91
ON TRANSACTION POWER OFF
1. Check power supply2. Check backup battery

99F0000
Unknown Error Code
SP

A0101
Open lever detected before executing command
Close the feed lever.

A010100
Detecting the lever opened before executing command
Close the feed lever.

A0102
Printer thermal head overheated while executing command
Check the thermal printer head and change if necessary.

A010200
Printer thermal head overheated while executing command
Check the thermal printer head and change if necessary.

A0103
Paper jam detected before executing command
Remove any jammed paper from the printer.

A010300
Paper jam detected before executing command
Remove any jammed paper from the printer.

A0104
Paper setting error detected before executing command
Remove and re-install the receipt paper.

A010400
Paper setting error detected before executing command
Remove and re-install the receipt paper.

A0105
Paper check error detected before executing command
Remove and re-install the receipt paper.

A010500
Paper check error detected before executing command
Remove and re-install the receipt paper.

A0108
Paper cutter software check error detected before executing command
Check for and remove any jammed paper.

A010800
Paper cutter software check error detected before executing command
Check for and remove any jammed paper.

A0801
Open lever detected while executing command
Remove any jammed paper.

A080100
Open lever detected while executing command
Remove any jammed paper.

A0802
Receipt printer head overheated while printing
Check the thermal printer head and change if necessary.

A080200
Receipt printer head overheated while printing
Check the thermal printer head and change if necessary.

A0803
Paper jam detected while executing command
Remove and re-install the receipt paper.

A080300
Paper jam detected while executing command
Remove and re-install the receipt paper.

A0804
Paper setting error detected before executing command
Remove and re-install the receipt paper.

A080400
Paper setting error detected before executing command
Remove and re-install the receipt paper.

A0805
Paper check error in doing command
Remove any jammed paper.

A080500
Paper check error in doing command
Remove any jammed paper.

A0808
Paper cutter software check error detected while executing command
Check for and remove any jammed paper.

A080800
Paper cutter software check error detected while executing command
Check for and remove any jammed paper.

ADN01
No response detected for 30 seconds after sending command
Check cable and connection between the CE and printer.

ADN0100
No response detected for 30 seconds after sending command
Check cable and connection between the CE and printer.

ADN0F
No response detected for 30 seconds after sending command
Check cable and connection between the CE and printer.

ADN0F00
No response detected for 30 seconds after sending command
Check cable and connection between the CE and printer.

ADN11
No response detected after 3 retries
Check cable and connection between the CE and printer.

ADN1100
No response detected after 3 retries
Check cable and connection between the CE and printer.

ADN12
No response detected between ENQ-ACK after 5 retries of ENQ
Check the cable and connection between the CE and printer.

ADN1200
No response detected between ENQ-ACK after 5 retries of ENQ
Check the cable and connection between the CE and printer.

ADN13
No response detected after 5 retries because of timeout between STX-BCC interval
Check cable and connection between the CE and printer.

ADN1300
No response detected after 5 retries because of timeout between STX-BCC interval
Check cable and connection between the CE and printer.

ADNXX
Printer connection error.
Check cables between Print and Main board. Remove cables (even though they are attached) and reconnect.

AXXX1
Receipt Printer feed lever open-during operation.
Close the feed lever in the printer.

AXXX2
Thermal printer is Over heated-during operation.
If problem is consistent then print head assembly may be defective.

AXXX3
Receipt paper jam.
Remove jammed paper- Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer.

AXXX4
Receipt paper is empty.
Replenish the paper roll.

AXXX5
Receipt paper is jamming during loading.
Remove any jammed paper and then reload.

Axxx6
DIP MCR latch failure
Call your service personnel.

AXXX7
Feed Lever Opened.
Check feed lever and sensor pollution.

AXXX8
Receipt paper cutter error.
If consistent, printer will require repair/replacement.

B4300(00)
Stacker full

B4400(00)
Stacker open

B4500(00)
Jam in acceptor

B4600(00)
Jam in stacker

B4700(00)
Pause conveying

B4900(00)
Device execution fail

B49A2(00)
Stack motor fail

B49A5(00)
Transport motor speed fail

B49A6(00)
Transport motor fail

B49AB(00)
Cash box not ready

B49AF(00)
Validator head remove

B49B0(00)
Boot ROM fail

B49B1(00)
External ROM fail

B49B2(00)
ROM fail
External ROM writing fail

B49B3(00)
External ROM writing fail

BDN00(00)
Communication failure

C0000
Cash Dispenser(CDU) received the undefined command from AP software
1. Get the trace file and log files in D:trace 2. Call your attendant

C0001 ~ C002F
The feed lever of the receipt printer is open. It was detected that the feed lever was open while the receipt printer was operating.
Clear the note path or call your service personnel.

C0011
Notes are detected on tray(CS2 Sensor) before dispensing
1. Remove notes on CS2 sensor 2. Clean CS2

C0014
CS4A sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS4A

C0015
CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A

C0018
CS4B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS4B

C0019
CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4B

C001C
CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS4A and CS4B

C001D
CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS2, CS4A and CS4B

C001X
CDU sensor is tripped.
Most typically a C0011 error, this would indicate a bill jam at the exit sensor of the cash Dispenser. Usually caused by a customer putting fingers in the cash drawer during dispense.

C0021
CS1A sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1A

C0022
CS1B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1B

C0023
CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B

C0028
CS13 sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS13

C0029
CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1A and CS13

C002A
CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1B and CS13

C002B
CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses
1. Remove note from the CDU delivery path. 2. Clean CS1A, CS1B and CS13

C002X
CDU sensor is tripped.
Check dispenser for jammed bills and restart the machine.

C0030
CDU main motor failure
Replace main motor

C003000
CDU main motor failure

C0031
CDU gate solenoid echo error
Check the dispenser gate solenoid cable and connection.

C003100
CDU gate solenoid echo error
Check the dispenser gate solenoid cable and connection.

C0032
CDU outlet solenoid echo error
Check the dispenser outlet solenoid cable and connection.

C003200
CDU outlet solenoid echo error
Check the dispenser outlet solenoid cable and connection.

C0033
CDU checksum error (no dispenser information is set)
Check the dispenser information using the CDU Test Program.

C003300
CDU checksum error (no dispenser information is set)
Check the dispenser information using the CDU Test Program.

C0034
CDU double detect module failure 1 (while re-dispensing)
Check for notes in the dispenser double detect module.

C003400
CDU double detect module failure 1 (while re-dispensing)
Check for notes in the dispenser double detect module.

C0035
CDU double detect module failure 2 (before dispensing)
Check the dispenser double detect lever.

C003500
CDU double detect module failure 2 (before dispensing)
Check the dispenser double detect lever.

C0036
CS4 Sensor is blocked before initializing
Check for any notes and remove.

C003600
CS4 Sensor is blocked before initializing
Check for any notes and remove.

C0037
CS7 sensor which detects double note is blocked while dispensing note
Check connection and for pollution in sensor.

C003700
CS7 sensor which detects double note is blocked while dispensing note
Check connection and for pollution in sensor.

C0038
SRAM check error
Check for any notes and remove.

C003800
SRAM check error
Check for any notes and remove.

C0039
Reject gate failure while initializing or dispensing note
Check for pollution in sensor

C003900
Reject gate failure while initializing or dispensing note
Check for pollution in sensor

C003A
Request more than 4 notes in test mode
Reset the demand to less than 4 in the CE.

C003A00
Request more than 4 notes in test mode
Reset the demand to less than 4 in the CE.

C003B
CS1A, CS1B, and CS2 sensors is block while initializing
Check for any notes and remove.

C003B00
CS1A, CS1B, and CS2 sensors is block while initializing
Check for any notes and remove.

C0040
Cassette missed while dispensing note
Check the seating of the cassette.

C004000
Cassette missed while dispensing note
Check the seating of the cassette.

C0041
Execeeded 5 re-initializations
Check the note quaility.

C004100
Exceeded 5 re-initializations
Check the note quality.

C0042
Mismatch between requested notes and dispensed notes
Check delivery path for any notes and remove.

C004200
Mismatch between requested notes and dispensed notes
Check delivery path for any notes and remove.

C0043
Exceeded 10 rejected notes during a single dispense transaction
Check the note quality.

C004300
Exceeded 10 rejected notes during a single dispense transaction
Check the note quality.

C0044
5 consecutive rejected notes during a single dispense transaction
Check the note quality.

C004400
5 consecutive rejected notes during a single dispense transaction
Check the note quality.

C0045
Over-dispensing notes
Check the number of dispensed notes and note quality.

C004500
Over-dispensing notes
Check the number of dispensed notes and note quality.

C0046
Program error
Reload EP program.

C004600
Program error
Reload EP program.

C0047
1st cassette misfeed error
Check notes in the cassette.

C004700
1st cassette misfeed error
Check notes in the cassette.

C0048
Dispense command error (wrong count)
Check notes and note information using the CDU Test Program.

C004800
Dispense command error (wrong count)
Check notes and note information using the CDU Test Program.

C0049
Requested 0 notes
Modify command error in CE.

C004900
Requested 0 notes
Modify command error in CE.

C004A
Dispense timeout from CS1 to CS4
Check for any notes in the delivery path and remove.

C004A00
Dispense timeout from CS1 to CS4
Check for any notes in the delivery path and remove.

C004B
3 consecutive rejects due to long-note detect
Check the note quality.

C004B00
3 consecutive rejects due to long-note detect
Check the note quality.

C004C
Exit count is greater than the CS1A/B pass-through count (count mismatch)
Check the number of dispensed notes.

C004C00
Exit count is greater than the CS1A/B pass-through count (count mismatch)
Check the number of dispensed notes.

C004D
Cassette is not in suitable position before dispensing note
Check the seating of the cassette.

C004D00
Cassette is not in suitable position before dispensing note
Check the seating of the cassette.

C004E
Too many notes dispensed
Check the number of dispensed notes.

C004E00
Too many notes dispensed
Check the number of dispensed notes.

C004F
Miscount of notes between sensors.
Test CDU using diagnostics. Verify amount of dispensed notes versus requested notes.

C0050
Power down while dispensing notes
Check the number of dispensed notes.

C005000
Power down while dispensing notes
Check the number of dispensed notes.

C0051
Too many notes requested
Modify command error in CE.

C005100
Too many notes requested
Modify command error in CE.

C0052
CS1A, CS1B detected after dispensing
Check for any notes in the delivery path and remove.

C005200
CS1A, CS1B detected after dispensing
Check for any notes in the delivery path and remove.

C0053
CDU double detect module failure (while dispensing)Double notes detected
Check the dispenser sensors. Check double detect component.

C005300
CDU double detect module failure (while dispensing)Double notes detected
Check the dispenser sensors. Check double detect component.

C0054
CDU program error
Modify the dispenser EP program.

C005400
CDU program error
Modify the dispenser EP program.

C0055
Long note detected (CS13 sensor)
Check the note quality.

C005500
Long note detected (CS13 sensor)
Check the note quality.

C0056
Reject gate is not in the correct position during reject
Check the seating of the reject bin.

C005600
Reject gate is not in the correct position during reject
Check the seating of the reject bin.

C0057
Cassette information is not properly set.
Set information of Cash Dispenser Unit if error is not cleared after power Off/On.

C0058
Reject bin is not in the correct position
Check the seating of the reject bin.

C005800
Reject bin is not in the correct position
Check the seating of the reject bin.

C0059
Initial jam time error
Check the seating of the cassette.

C005900
Initial jam time error
Check the seating of the cassette.

C005A
Cash cassette 1 removed prior to dispenser.
1. Set cassette again. 2. Check CS7(NS16) 3. Check related logic of Cash Dispenser Unit board.

C005B
2nd cassette misfeed error
Check the notes in the cassette.

C005B00
2nd cassette misfeed error
Check the notes in the cassette.

C005C
Reject bin note detect error (CS14)
Check the reject bin.

C005C00
Reject bin note detect error (CS14)
Check the reject bin.

C005D
Double-pick detected 3 consecutive times
Check the CS9 sensor (double detect sensor)

C005D00
Double-pick detected 3 consecutive times
Check the CS9 sensor (double detect sensor)

C005E
Dispenser command size check error.
Download new EP software.

C005F
Dispenser command error.
1. Check AP software. 2. Download new EP software.

C0060
CS31A, CS31B detected before dispensing
Check for sensor pollution and replace if necessary.

C006000
CS31A, CS31B detected before dispensing
Check for sensor pollution and replace if necessary.

C0061
CS31A, CS31B detected after dispenser motor on and before dispensing
Check for sensor pollution and replace if necessary.

C006100
CS31A, CS31B detected after dispenser motor on and before dispensing
Check for sensor pollution and replace if necessary.

C0063
CS31A, CS31B detected after dispensing
Check for sensor pollution and replace if necessary.

C006300
CS31A, CS31B detected after dispensing
Check for sensor pollution and replace if necessary.

C006A
Dispensing timeout error from CS15 to CS4
Check for sensor pollution and replace if necessary.

C006A00
Dispensing timeout error from CS15 to CS4
Check for sensor pollution and replace if necessary.

C006B
CS31A, CS31B detected during initialization
Check for sensor pollution and replace if necessary.

C006B00
CS31A, CS31B detected during initialization
Check for sensor pollution and replace if necessary.

C006X
Sensor failure.
Check sensor for debris. Contact manufacturer.

C0070
CS41A, CS41B detected before dispensing
Check for sensor pollution and replace if necessary.

C007000
CS41A, CS41B detected before dispensing
Check for sensor pollution and replace if necessary.

C0071
Exceeded 200 note limit
Check for sensor pollution and replace if necessary.

C007100
Exceeded 200 note limit
Check for sensor pollution and replace if necessary.

C0072
CS41A, CS41B detected after dispenser motor on
Check for sensor pollution and replace if necessary.

C007200
CS41A, CS41B detected after dispenser motor on
Check for sensor pollution and replace if necessary.

C0073
CS41A, CS41B detected after dispensing
Check for sensor pollution and replace if necessary.

C007300
CS41A, CS41B detected after dispensing
Check for sensor pollution and replace if necessary.

C007A
Dispensing timeout error from CS15 to CS4
Check for sensor pollution and replace if necessary.

C007A00
Dispensing timeout error from CS15 to CS4
Check for sensor pollution and replace if necessary.

C007B
CS31A, CS31B detected error during initialization
Check for sensor pollution and replace if necessary.

C007B00
CS31A, CS31B detected error during initialization
Check for sensor pollution and replace if necessary.

C007C
4th cassette misfeed error
Check the notes in the cassette.

C007C00
4th cassette misfeed error
Check the notes in the cassette.

C007D
4th cassette taken out before dispensing
Check the 4th cassette.

C007D00
4th cassette taken out before dispensing
Check the 4th cassette.

C007X
Sensor failure.
Check sensor for debris. Contact manufacturer.

C0080
CS15A, CS15B detected before dispensing
Check for sensor pollution and replace if necessary.

C008000
CS15A, CS15B detected before dispensing
Check for sensor pollution and replace if necessary.

C0081
CS15A, CS15B detected after motor on
Check for sensor pollution and replace if necessary.

C008100
CS15A, CS15B detected after motor on
Check for sensor pollution and replace if necessary.

C0082
CS15A, CS15B detected after dispensing
Check CS10 sensor and if shutter is working.

C008200
CS15A, CS15B detected after dispensing
Check CS10 sensor and if shutter is working.

C0083
Stacker sensor failure.
CDU will require repair/replacement.

C0084
Shutter close error.
CDU will require repair/replacement.

C008F
CS13 sensor detects the notes with hole
1. Initialize Cash Dispenser (CDU) 2. Remove the holed note on CS13

C009A
Dispensing timeout error from CS31 to CS4
Check the dispenser.

C009A00
Dispensing timeout error from CS31 to CS4
Check the dispenser.

C009D
No cassette present before dispensing from 3rd cassette
Check the 3rd cassette.

C009D00
No cassette present before dispensing from 3rd cassette
Check the 3rd cassette.

C009F
3rd cassette misfeed error
Check the notes in the cassette.

C009F00
3rd cassette misfeed error
Check the notes in the cassette.

C00AB
Note has been detected on the path before initializing the Cash Dispenser Unit.
1. Remove the jammed note on the path. 2. Check if the sensor is polluted. 3. Check if cable is cut or the connector is wrongly inserted. 4. Check logic related to the sensor in the Cash Dispenser Unit board.

C00E0
NS2A, NS2B dark.
Check NS2.

C00E1
NS4 dark.
Check NS4.

C1010
OUT OF CASH

C101000
OUT OF CASH
1. Replenish notes

CANCE
Surcharge Cancel.
Customer has canceled the transaction at surcharge.

CDN01
No response detected after sending command
Check cable and connection between the CE and dispenser.

CDN0100
No response detected after sending command
Check cable and connection between the CE and dispenser.

CDN0F
No response detected after sending command
Check cable and connection between the CE and dispenser.

CDN0F00
No response detected after sending command
Check cable and connection between the CE and dispenser.

CDN11
No response detected after 3 retries of sending command
Check cable and connection between the CE and dispenser.

CDN1100
No response detected after 3 retries of sending command
Check cable and connection between the CE and dispenser.

CDN12
No response detected between ENQ-ACK after 5 retries of ENQ
Check cable and connection between the CE and dispenser.

CDN1200
No response detected between ENQ-ACK after 5 retries of ENQ
Check cable and connection between the CE and dispenser.

CDN13
No response detected after 5 retries because of timeout between STX-BCC interval
Check cable and connection between the CE and dispenser.

CDN1300
No response detected after 5 retries because of timeout between STX-BCC interval
Check cable and connection between the CE and dispenser.

CDNXX
CDU connection failure.
Check the cable between CDU and mainboard. Remove cables (even though they are of concern only if it is repeated. Outside interference may cause it.

D0001
Error while modem initializing
Check the modem connection and the modem test.

D000100
Error while modem initializing
Check the modem connection and the modem test.

D0002
Reversal transaction failure
Check for any CDU error codes and the number of notes dispensed to customer.

D000200
Reversal transaction failure
Check for any CDU error codes and the number of notes dispensed to customer.

D0003
PIN ERROR

D000300
PIN ERROR
Transaction was denied by host

D0004
INVALID PIN
1. Reboot ATM

D000400
INVALID PIN
Reboot ATM

D0005
BANK UNAVAILABLE

D000500
BANK UNAVAILABLE
Transaction was denied by host

D0006
CARD NOT SUPPORTED

D000600
CARD NOT SUPPORTED
Transaction was denied by host

D0007
INSUFFICIENT FUNDS

D000700
INSUFFICIENT FUNDS
Transaction was denied by host

D0008
INELIGIBLE TRANSACTION

D000800
INELIGIBLE TRANSACTION
Transaction was denied by host

D0009
INELIGIBLE ACCOUNT

D000900
INELIGIBLE ACCOUNT
Transaction was denied by host

D0010
DAILY LIMIT EXCEEDED

D001000
DAILY LIMIT EXCEEDED
Transaction was denied by host

D0011
UNABLE TO PROCESS

D0011 ~ D0099
Request to dispense 0 note. Command error in the Control Electronics control part
Check transaction history in Host and try again

D001100
UNABLE TO PROCESS
Transaction was denied by host

D0012
Invalid transaction
Check the transaction from the host and try again.

D001200
Invalid transaction
Check the transaction from the host and try again.

D0013
Invalid amount
Check the transaction from the host and try again.

D001300
Invalid amount
Check the transaction from the host and try again.

D0014
Invalid card number
Check the transaction from the host and try again.

D001400
Invalid card number
Check the transaction from the host and try again.

D0015
UNABLE TO PROCESS

D001500
UNABLE TO PROCESS
Transaction was denied by host

D0016
WITHDRAWAL LIMIT ALREADY REACHED

D001600
WITHDRAWAL LIMIT ALREADY REACHED
Transaction was denied by host

D0017
INVALID AMOUNT

D001700
INVALID AMOUNT
Transaction was denied by host

D0018
EXTERNAL DECLINE

D001800
EXTERNAL DECLINE
Transaction was denied by host

D0019
SYSTEM ERROR

D001900
SYSTEM ERROR
Transaction was denied by host

D0020
Surcharge screen should have been displayed
Check the transaction from the host and try again. Check BIN List

D002000
Surcharge screen should have been displayed
Check the transaction from the host and try again. Check BIN List

D0021
ROUTING LOOKUP PROBLEM

D002100
ROUTING LOOKUP PROBLEM
Transaction was denied by host

D0022
UNABLE TO PROCESS

D002200
UNABLE TO PROCESS
Transaction was denied by host

D0023
TRANSACTION NOT SUPPORTED

D002300
TRANSACTION NOT SUPPORTED
Transaction was denied by host

D0024
Exceeds Issuer Withdrawal Limit
Check the transaction from the host and try again.

D002400
Exceeds Issuer Withdrawal Limit
Check the transaction from the host and try again.

D0039
No Credit Account
Check the transaction from the host and try again.

D003900
No Credit Account
Check the transaction from the host and try again.

D0051
Insufficient Funds
Check the transaction from the host and try again. Try Balance Inquiry

D005100
Insufficient Funds
Check the transaction from the host and try again. Try Balance Inquiry

D0052
No Checking Account
Check the transaction from the host and try again.

D005200
No Checking Account
Check the transaction from the host and try again.

D0053
No Savings Account
Check the transaction from the host and try again.

D005300
No Savings Account
Check the transaction from the host and try again.

D0054
Expired Card
Check the transaction from the host and try again.

D005400
Expire Card
Check the transaction from the host and try again.

D0055
Incorrect Pin
Check the transaction from the host and try again.

D005500
Incorrect Pin
Check the transaction from the host and try again.

D0057
Transaction not Permitted ? Card
Check the transaction from the host and try again.

D005700
Transaction not Permitted ? Card
Check the transaction from the host and try again.

D0058
Transaction not Permitted ? Terminal
Check the transaction from the host and try again.

D005800
Transaction not Permitted ? Terminal
Check the transaction from the host and try again.

D0061
Exceeds Withdrawal Limit
Check the transaction from the host and try again.

D006100
Exceeds Withdrawal Limit
Check the transaction from the host and try again.

D0075
PIN Tries Exceeded
Check the transaction from the host and try again.

D007500
PIN Tries Exceeded
Check the transaction from the host and try again.

D0078
No Account
Check the transaction from the host and try again.

D007800
No Account
Check the transaction from the host and try again.

D0080
Invalid Date
Check the transaction from the host and try again.

D008000
Invalid Date
Check the transaction from the host and try again.

D0083
Can not Verify PIN
Check the transaction from the host and try again. Try different cards.

D008300
Can not Verify PIN
Check the transaction from the host and try again. Try different cards.

D0086
Can not Verify PIN
Check the transaction from the host and try again. Try different cards.

D008600
Can not Verify PIN
Check the transaction from the host and try again. Try different cards.

D0091
Bank Unavailable
Check the transaction from the host and try again.

D009100
Bank Unavailable
Check the transaction from the host and try again.

D0092
System Unavailable
Check the transaction from the host and try again.

D009200
System Unavailable
Check the transaction from the host and try again.

D0093
Transaction Serial Number missmatch
Check the terminal setting from the host.

D009300
Transaction Serial Number mismatch
Check the terminal setting from the host.

D0094
Record format missmatch.Check if a proper AP for the host has been loaded.
Check the terminal setting from the host.

D009400
Record format mismatch.
Check the terminal setting from the host.

D0095
Routing ID missmatch.Check the routing Identification.
Check the terminal setting from the host.

D009500
Routing ID mismatch.
Check the terminal setting from the host.

D0096
Terminal ID missmatch.Check the terminal Identification.
Check the terminal setting from the host.

D009600
Terminal ID mismatch.
Check the terminal setting from the host.

D0097
Response Type missmatch (Reversal)
Check the terminal setting from the host.

D009700
Response Type mismatch (Reversal)
Check the terminal setting from the host.

D0098
Response Type missmatch (Day Close)
Check the terminal setting from the host.

D009800
Response Type mismatch (Day Close)
Check the terminal setting from the host.

D0099
Response Type missmatch (Config.)
Check the terminal setting from the host.

D009900
Response Type mismatch (Config.)
Check the terminal setting from the host.

D009A
Response Type missmatch (Withdrawal/Balance/Transfer)
Check the terminal setting from the host.

D009A ~
Note jamCS1_CS4(NS2~NS3) : Note Passting Time >= 400msCS4~CS13(NS3~NS4) : Note Passting Time >= 500msOccurs while notes are being dispensed.
Check phone line statusCheck modem

D009A00
Response Type mismatch(Withdrawal/Balance/Transfer)
Check the terminal setting from the host.

D009B
STX error
Check the terminal setting from the host.

D009B00
STX error
Check the terminal setting from the host.

D009C
ETX error
Check the terminal setting from the host.

D009C00
ETX error
Check the terminal setting from the host.

D009D
FS out (after response code)
Check the terminal setting from the host.

D009D00
FS out (after response code)
Check the terminal setting from the host.

D009E
FS out (after retrieval reference number)
Check the terminal setting from the host.

D009E00
FS out (after retrieval reference number)
Check the terminal setting from the host.

D009F
FS out (after system trace audit number)
Check the terminal setting from the host.

D009F00
FS out (after system trace audit number)
Check the terminal setting from the host.

D00A0
FS out (after account balance)
Check the terminal setting from the host.

D00A000
FS out (after account balance)
Check the terminal setting from the host.

D00A1
FS out (after available balance)
Check the terminal setting from the host.

D00A100
FS out (after available balance)
Check the terminal setting from the host.

D00A2
FS out (after surcharge amount)
Check the terminal setting from the host.

D00A200
FS out (after surcharge amount)
Check the terminal setting from the host.

D00A3
FS out (after authorization response text)
Check the terminal setting from the host.

D00A300
FS out (after authorization response text)
Check the terminal setting from the host.

D00A4
ETX wrong position
Check the terminal setting from the host.

D00A400
ETX wrong position
Check the terminal setting from the host.

D00A5
FS out (after total cash dispense amount)
Check the terminal setting from the host.

D00A500
FS out (after total cash dispense amount)
Check the terminal setting from the host.

D00A6
FS out (after total non-cash dispense amount)
Check the terminal setting from the host.

D00A600
FS out (after total non-cash dispense amount)
Check the terminal setting from the host.

D00A7
FS out (after total surcharge amount)
Check the terminal setting from the host.

D00A700
FS out (after total surcharge amount)
Check the terminal setting from the host.

D00A8
FS out (after config surcharge amount)
Check the terminal setting from the host.

D00A800
FS out (after config surcharge amount)
Check the terminal setting from the host.

D00A9
ETX out (config)
Check the terminal setting from the host.

D00A900
ETX out (config)
Check the terminal setting from the host.

D00AC
Invalid data received from the host(MAC data mismatch)
Check the terminal setting from the host.

D00AC00
Invalid data received from the host (MAC data mismatch)
Check the terminal setting from the host.

D00B0
TERMINAL ID MISMATCHED

D00B000
TERMINAL ID MISMATCHED

D00B1
TRANSACTION CODE MISMATCHED

D00B100
TRANSACTION CODE MISMATCHED

D00B2
SECOND FIELD ID CODE MISMATCHED

D00B200
SECOND FIELD ID CODE MISMATCHED

D00B3
FIRST DES KEY WRONG SIZE

D00B300
FIRST DES KEY WRONG SIZE

D00B4
SURCHARGE AMOUNT WRONG SIZE

D00B400
SURCHARGE AMOUNT WRONG SIZE

D00B5
Sequence Number MISMATCHED

D00B500
Sequence Number MISMATCHED

D00B6
INVALID RESPONSE CODE ERROR

D00B600
INVALID RESPONSE CODE ERROR

D00B7
Authorization Number Error

D00B700
Authorization Number Error

D00B8
BUSINESS DATE Error

D00B800
BUSINESS DATE Error

D00B9
TransactionTime Number Error

D00B900
Transaction time Number Error

D00BA
BUSINESS DATE Error

D00BA00
BUSINESS DATE Error

D00BB
Balance amount Error

D00BB00
Balance amount Error

D00BC
Actual Surcharge Error

D00BC00
Actual Surcharge Error

D00BD
Sequence Number MISMATCHED

D00BD00
Sequence Number MISMATCHED

D00BF
BUSINESS DATE Error

D00BF00
BUSINESS DATE Error

D00C0
Settlement Error

D00C000
Settlement Error

D00C100
Host Mac result error
Check the key mode and MAC value

D00C200
ATM Mac result error
Check the key mode and MAC value

D0111
REVERSAL DECLINED

D011100
REVERSAL DECLINED

D0222
PIN CHANGE DECLINED

D022200
PIN CHANGE DECLINED

D0300
Modem is not responding
Check the modem controller.

D030000
Modem is not responding
Check the modem controller.

D0301
The target call address has call blocking enabled.
1. Check modem cable 2. Contact to technical support team

D030100
The target call address has call blocking enabled.
1. Check modem cable2. Contact to technician support team

D0302
The specified terminal identifier is invalid.
1. Check modem cable 2. Contact to technical support team

D030200
The specified terminal identifier is invalid.
1. Check modem cable2. Contact to technician support team

D0303
All call appearances on the specified address are currently in use.
1. Check modem cable 2. Contact to technical support team

D030300
All call appearances on the specified address are currently in use.
1. Check modem cable2. Contact to technician support team

D0304
The disable address parameter containsdialing control characters that are notprocessed by the service provider.
1. Check modem cable 2. Contact to technical support team

D030400
The disable address parameter contains dialing control characters that are not processed by the service provider.
1. Check modem cable2. Contact to technician support team

D0305
The specified country/region code is invalid.
1. Check modem cable 2. Contact to host and phone company

D030500
The specified country/region code is invalid.
1. Check modem cable2. Contact to technician support team

D0306
The operation failed for an unspecified or unknown reason.
1. Contact to technical support team

D030600
The operation failed for an unspecified or unknown reason.
Contact to technician support team

D0307
Insufficient resources to complete the operation
1. Contact to technical support team

D030700
Insufficient resources to complete the operation
Contact to technician support team

D1000
No connection
1. Check phone number 2. Check modem cable 3. Contact phone company

D100000
No connection
1. Check phone number 2. Check modem cable 3. Contact phone company

D1100
NO ENQ FROM HOST
1. Check phone number 2. Check modem cable 3. Contact telephone company

D110000
Cannot receive ENQ from the host
1. Check phone number 2. Check modem cable 3. Contact telephone company

D1200
Transmission error
Check the modem controller.

D120000
Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data.
1. Check modem and modem cable connection 2. Contact telephone company

D1300
NAK more than 3 times
Check host.

D130000
Receiving NAK more than 3 times
1. Check modem and modem cable connection 2. Contact telephone company

D1401
Disconnected by Unknown Reason
1. Check modem and modem cable connection 2. Contact telephone company

D140100
Disconnected by Unknown Reason
1. Check modem and modem cable connection 2. Contact telephone company

D1402
Disconnected by rejected call from remote party
Try again later.

D140200
Disconnected by rejected call from remote party
Try again later.

D1403
Disconnected because the local phone was picked up
Try again later.

D140300
Disconnected because the local phone was picked up
Try again later.

D1404
Disconnected by Forwarded
1. Check modem and modem cable connection 2. Contact telephone company

D140400
Disconnected by Forwarded
1. Check modem and modem cable connection 2. Contact telephone company

D1405
Disconnected by Unreachable
1. Check modem and modem cable connection 2. Contact telephone company

D140500
Disconnected by Unreachable
1. Check modem and modem cable connection 2. Contact telephone company

D1406
Disconnected by Congestion
1. Check modem and modem cable connection 2. Contact telephone company

D140600
Disconnected by Congestion
1. Check modem and modem cable connection 2. Contact telephone company

D1407
Disconnected by Incompatible
1. Check modem and modem cable connection 2. Contact telephone company

D140700
Disconnected by Incompatible
1. Check modem and modem cable connection 2. Contact telephone company

D1408
Disconnected by un-known reason
1. Check modem and modem cable connection 2. Contact telephone company

D140800
Disconnected by un-known reason
1. Check modem and modem cable connection 2. Contact telephone company

D1409
Disconnected by Bad Address
1. Check modem and modem cable connection 2. Contact telephone company

D140900
Disconnected by Bad Address
1. Check modem and modem cable connection 2. Contact telephone company

D1410
Disconnected by Unavailable
1. Check modem and modem cable connection 2. Contact telephone company

D141000
Disconnected by Unavailable
1. Check modem and modem cable connection 2. Contact telephone company

D1500
Modem dial connection timeout/Host is not responding
1. Check the telephone line connection.2. Check host phone number

D150000
1. Modem dial connection time-out (while dialing the modem).2. No response from host for 60 seconds.
1. Check modem and modem cable connection 2. Contact telephone company

D1601
Disconnected by Bad Address
1. Check modem and modem cable connection 2. Contact telephone company

D160100
Disconnected by Bad Address
1. Check modem and modem cable connection 2. Contact telephone company

D1602
Disconnected by Unavailable
1. Check modem and modem cable connection 2. Contact telephone company

D160200
Disconnected by Unavailable
1. Check modem and modem cable connection 2. Contact telephone company

D1603
Disconnected by Out of Order
1. Check modem and modem cable connection 2. Contact telephone company

D160300
Disconnected by Out of Order
1. Check modem and modem cable connection 2. Contact telephone company

D1700
No carrier (while sending/receiving data after dial connection)
1. Check modem and modem cable connection 2. Contact telephone company

D170000
No carrier (while sending/receiving data after dial connection)
Check host.

D1701
No Carrier during ENQ data receive from host
1. Check modem and modem cable connection 2. Contact telephone company

D170100
No Carrier during ENQ data receive from host
Check host.

D1702
No Carrier before sending data send to host
1. Check modem and modem cable connection 2. Contact telephone company

D170200
No Carrier before sending data send to host
Check host.

D1703
No Carrier during sending data send to host
1. Check modem and modem cable connection 2. Contact telephone company

D170300
No Carrier during sending data send to host
Check host.

D1704
No Carrier during ACK/NAK data send to host
1. Check modem and modem cable connection 2. Contact telephone company

D170400
No Carrier during ACK/NAK data send to host
Check host.

D1705
No Carrier during ACK/NAK data receive from host
1. Check modem and modem cable connection 2. Contact telephone company

D170500
No Carrier during ACK/NAK data receive from host
Check host.

D1706
No Carrier during receiving data
1. Check modem and modem cable connection 2. Contact telephone company

D170600
No Carrier during receiving data
Check host.

D170700
NAK retry error.
1. Check modem and modem cable connection 2. Contact telephone company

D170800
Send retry error
1. Check modem and modem cable connection 2. Contact telephone company

D170900
Modem initialize fail
Check modem

D170X
No carrier during data sending/receivingafter the modem is connected.
1. Check modem and modem cable connection 2. Contact telephone company

D170X00
No carrier during data sending/receiving after the modem is connected.
1. Check modem and modem cable connection 2. Contact telephone company

D171000
Modem Comport Failed
Check modem

D1800
No Dial Tone(in Modem dial connection)
1. Check telephone line connection. 2. Check Modem.

D180000
No Dial Tone(in Modem dial connection)
Check telephone line connection. Test Modem.

D1900
No Answer
1. Check telephone line connection. 2. Check phone number.

D190000
No Answer
1. Contact telephone company (Check telephone line connection. Check phone number.)

D2000
Dial Busy
Try again later. Check phone number.

D200000
Dial(Line) busy
Try again later. Check phone number.

D2100
Time out(30sec.) for initializing modem before Modem Dial connecting
1. Check telephone line connection. 2. Check Modem.

D210000
Time out(30sec.) for initializing modem before Modem Dial connecting
Check telephone line connection. Test Modem.

D2200
not receiving EOT from HOST
1. Check telephone line connection. 2. Check Modem.

D220000
not receiving EOT from HOST
Check telephone line connection. Test Modem. Check host.

D2300
No response from Host — Dialing time out to Host
1. Check telephone line connection. 2. Check Modem.

D230000
No response from Host — Dialing time out to Host
Check telephone line connection. Test Modem. Check phone number.

D2500
Cannot connect to the host
1. Check telephone line connection

D250000
Cannot connect to the host
Check telephone line connection

D2510
Timeout while Sending
1. Check telephone line connection

D251000
Timeout while Sending
Check telephone line connection

D2511
Communication error while Sending
1. Check telephone line connection

D251100
Communication error while Sending
Check telephone line connection

D2512
Socket error while Sending
1. Check telephone line connection

D251200
Socket error while Sending
Check telephone line connection

D2513
Timeout while Receiving
1. Check telephone line connection

D251300
Timeout while Receiving
Check telephone line connection

D2514
Communication error while Receiving
1. Check telephone line connection

D251400
Communication error while Receiving
Check telephone line connection

D2515
Socket Error while Receiving
1. Check telephone line connection

D251500
Socket Error while Receiving
Check telephone line connection

D3200
No response from Host/Dialing time out to Host
1. Check telephone line connection

D320000
No response from Host/Dialing time out to Host
Check telephone line connection

D3201
Outbound call is aborted
1. Check telephone line connection. 2. Check Modem.

D320100
Outbound call is aborted
Check telephone line connection. Test Modem.

D3202
Fail to dial out
1. Check telephone line connection. 2. Check Modem.

D320200
Fail to dial out
Check telephone line connection. Test Modem.

D3203
No Line Reply

D320300
No Line Reply

D3204
Get Line ID Failed

D320400
Get Line ID Failed

D3205
Modem Comport Failed

D320500
Modem Comport Failed

D3206
Call Failed

D320600
Call Failed

D3207
No Answer

D320700
No Answer

D3208
Modem Call Other Error

D320800
Modem Call Other Error

D410000
CRC Mismatch
Check telephone line connection

D410100
No CRC Received
Make sure that the host is using CRC

DA00100
Expired card
Check the valid date of card.

DA00200
Unauthorized usage
Inquire your service provider.

DA00300
PIN error
1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.

DA00400
Invalid PIN
1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.

DA00500
Bank unavailable
1. Check the card whether usage or not. 2. Inquire about the problem.

DA00600
Card not supported
Check the card whether usage or not.

DA00700
Insufficient funds
Check the fund of account.

DA00800
Ineligible transaction
Inquire your service provider.

DA00900
Ineligible account
Inquire your service provider.

DA01000
Number of daily withdrawal exceeded
Inquire your service provider.

DA01100
Cannot process transaction
Inquire your service provider.

DA01110
TIME OUT
Inquire your service provider.

DA01200
EXPIRED CARD (RBSLynk) or INVALID SELECTED TRANSACTION ?(STANDARD1/2) or Amount too large (STANDARD3)
— EXPIRED CARD Check the valid date of card. — INVALID SELECTED TRANSACTION Check the selected transaction — AMOUNT TOO LARGE Check the input amount during the transaction.

DA01300
INVALID (RBSLynk) or INVALID AMOUNT (STANDARD1/2) or ACCOUNT CLOSED (STANDARD3)
— INVALID 1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. — INVALID AMOUNT Check the input amount during transaction. — ACCOUNT CLOSED Check the account from bank.

DA01400
PIN ERROR (RBSLynk) or INVALID CARD (COMMON)
— PIN ERROR1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.- INVALID CARD Check the card whether usage or not.

DA01500
BANK or NETWORK UNAVAILABLE
Inquire your service provider.

DA01600
Withdrawal limit already reached
1. Check the limit amount of withdrawal. 2. Check the total paid money from ATM.

DA01700
Invalid Amount
Check the input amount during transaction.

DA01800
External decline
Inquire your service provider.

DA01900
System error
Inquire your service provider.

DA02000
SURCHARGE DISPLAY FAULT
Inquire your service provider.

DA02100
UNAUTHORIZED USE (STANDARD1/2) or Routing lookup problem (STANDARD3)
Inquire your service provider.

DA02200
EXPIRED CARD
Check the valid date of card.

DA02300
INVALID TRANSACTION
Inquire your service provider.

DA02400
PIN ERROR (RBSLynk) or EXCEEDS WITHDRAWAL LIMIT (STANDARD1/2) or INSUFFICIENT FUNDS (STANDARD3)
— PIN ERROR?1. Reenter the password correctly. 2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. — INSUFFICIENT FUNDSCheck the fund of account.

DA03000
INELIGIBLE TRANSACTION
Inquire your service provider.

DA03100
INELIGIBLE ACCOUNT
Inquire your service provider.

DA03200
NETWORK DOWN
Inquire your service provider.

DA03900
INVALID CREDIT CARD ACCOUNT
Inquire about credit card account to bank.

DA0400
ENTER WHOLE DOLLARS ONLY
Check the denomination of your ATM.

DA04100
INSUFFICIENT FUNDS
Check the fund of account.

DA04200
NO FURTHER WITHDRAWALS
Inquire your service provider.

DA04300
LESSER DOLLAR — RETRY
Check the input amount during transaction. Except transfer transaction, user have to input more $1

DA04400
LESSER WHOLE DOLLAR — RETRY
Check the input amount during transaction. Except transfer transaction, user have to input more $1

DA05000
INVALID PIN
1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.

DA05200
INVALID CHECKING ACCOUNT
Check the checking account.

DA05300
INVALID SAVINGS ACCOUNT
Check the savings account.

DA05400
EXPIRED CARD
Check the valid date of Card

DA05500
BAD PIN
1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.

DA05700
INVALID TRANSACTION FOR THIS CARD
Check the card whether usable or not.

DA05800
INVALID TRANSACTION FOR THIS TERMINAL
Inquire your service provider.

DA06100
EXCEEDS WITHDRAWAL LIMIT
Check the amount of withdrawal limit.

DA07000
INVALID CARD — NOT A DEBIT CARD
Check the card whether usable or not

DA07100
NO CREDIT ACCOUNT NUMBER FOUND
Check card whether usable or not

DA07500
BAD PIN (MULTIPLE TIMES)
1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.

DA07800
NO ACCOUNT EXIST
Inquire your service provider.

DA08000
INVALID DATE
Check local date of ATM.

DA08300
NOT VERIFIED PIN
1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.

DA08600
NOT VERIFIED PIN
1. Reenter the password correctly.2. If the same problem occurs, inject master key again by diagnostics or inquire your service provider.

DA09000
INVALID TERMINAL TYPE
Inquire your service provider.

DA09100
INVALID TERMINAL KEY (RBSLynk) or NO BANK RESPONSE (COMMON)
Inquire your service provider.

DA09200
INVALID ABA, SIC or ACCOUNT NUMBER (RBSLynk) or NO NETWORK RESPONSE
Inquire your service provider.

DA09300
TERMINAL IS DEACTIVATED
Inquire your service provider.

DA09500
TEST TRANSACTION FOR OTHER THAN $0.00 (RBSLynk) or MISC. PROCESSING ERROR (STANDARD3)
Inquire your service provider.

DA09700
EXCEEDING STORE DAILY CREDIT LIMIT
Check the maximum credit limit per day.

DA09800
EXCEEDING STORE DAILY DEBIT LIMIT
Check the maximum debit limit per day.

DA0xxx0
Host Denial Error
Refer to E7. Description for error code organization

DA11100
Reversal Declined
Inquire your service provider.

Dxx01
1st Cassette Miss-feed
Call your service personnel

Dxx02
Incorrect bill count
Call your service personnel

E0001
RMS Port Failure
1. Check telephone line connection. 2. Check RMS Port setting.

E000100
RMS port failure
1.Check RMS-related settings. 2.Check if the telephone line is connected and the status of the telephone line. 3.Check if the RMS host is alive. 4.Check the modem controller and logic.

E0002
RMS Response Time out
1. Check telephone line connection. 2. Check Modem.

E000200
RMS response time-out
1. Check RMS-related settings. 2. Check if the telephone line is connected and the status of the telephone line. 3. Check if the RMS host is alive. 4. Check the modem controller and logic.

E0003
RMS Modem Failure
1. Check telephone line connection. 2. Check Modem.

E000300
RMS modem failure
1.?Check RMS-related settings. 2.?Check if the telephone line is connected and the status of the telephone line. 3.?Check if the RMS host is alive. 4.?Check the modem controller and logic.

E0004
RMS No Dial Tone
1. Check telephone line connection. 2. Check Modem.

E000400
RMS no dial tone
1. Check RMS-related settings. 2. Check if the telephone line is connected and the status of the telephone line. 3. Check if the RMS host is alive. 4. Check the modem controller and logic.

E0005
RMS MODEM Disconnection time out
1. Check telephone line connection. 2. Check Modem.

F0001
Number of Bill is not inputted
Enter number of bill. (required)

F000100
Number of Bill is not inputted
Enter number of bill. (required)

F0002
Parameter is not properly set (Surcharge Owner)
Enter surcharge owner. (required)

F000200
Parameter is not properly set (Surcharge Owner)
Enter surcharge owner. (required)

F0003
Parameter is not properly set (Surcharge Amount)
Enter surcharge amount. (required)

F000300
Parameter is not properly set (Surcharge Amount)
Enter surcharge amount. (required)

F0004
Parameter is not properly set (Adver. Text refreshing timer)
Enter Ad text refresh timer.

F000400
Parameter is not properly set (Adver. Text refreshing timer)
Enter Ad text refresh timer.

F0005
Parameter is not properly set (Advertisement text)
Enter Ad text.

F000500
Parameter is not properly set (Advertisement text)
Enter Ad text.

F0006
Parameter is not properly set (Dispense limit)
Enter Dispense limit.

F000600
Parameter is not properly set (Dispense limit)
Enter Dispense limit.

F0007
Parameter is not properly set (Denomination)
Enter Denomination. (required)

F000700
Parameter is not properly set (Denomination)
Enter Denomination. (required)

F0008
Parameter is not properly set (Fast Cash)
Enter Fast Cash amount.

F000800
Parameter is not properly set (Fast Cash)
Enter Fast Cash amount.

F0009
Master Key Index invalid
Check Master key index.

F000900
Master Key Index invalid
Check Master key index.

F000A
Master Key empty
Enter Master key. (required)

F000A00
Master Key empty
Enter Master key. (required)

F000B
Host Phone Number is not inputted
Enter Host phone number. (required)

F000B00
Host Phone Number is not inputted
Enter Host phone number. (required)

F000C
Error Retry Timer is not inputted
Enter Retry timer.

F000C00
Error Retry Timer is not inputted
Enter Retry timer.

F000D
RMS Password is not inputted in RMS Enable
Enter RMS password.

F000D00
RMS Password is not inputted in RMS Enable
Enter RMS password.

F000E
RMS Phone Number is not inputted in RMS Enable
Enter RMS phone number.

F000E00
RMS Phone Number is not inputted in RMS Enable
Enter RMS phone number.

F000F
Terminal Number is not inputted
Enter Terminal number. (required)

F000F00
Terminal Number is not inputted
Enter Terminal number. (required)

F0010
Routing ID is not inputted
Enter Routing ID. (required)

F001000
Routing ID is not inputted
Enter Routing ID. (required)

F0011
Master Key Serial Number is not inputted
Enter Master key serial number.

F001100
Master Key Serial Number is not inputted
Enter Master key serial number.

F0012
Non-Cash Type text is not inputted
Enter Non-cash type text.

F001200
Non-Cash Type text is not inputted
Enter Non-cash type text.

F0013
Parameter is not properly set
Check proper parameters in setting.

F001300
Parameter is not properly set
Check proper parameters in setting.

F0014
NVRAM Failure
Try to clear NVRAM

F001400
NVRAM Failure
Try to clear NVRAM

F0015
ATM Serial No. Empty
Enter ATM serial number. (required)

F001500
ATM Serial No. Empty
Enter ATM serial number. (required)

F0016
Default master password was not changed

F001600
Default master password was not changed

F001F
Machine serial number is not set

F001F00
Machine serial number is not set
Check serial number. 2. Set serial number.

F002F
Host type is not set

F002F00
Host type is not set
Check host type. 2. Set host type.

F003F
Communication ID invalid (only triton)

F003F00
Communication ID invalid (only triton)
Contact to technician support team .

F004F
EPP(Pinpad) key mode is invalid
1. Check modem cable 2. Contact to technical support team

F004F00
EPP(Pinpad) key mode is invalid
1. Check modem cable 2. Contact to technician support team

F005F
Denomination is invalid
1. Check modem cable 2. Contact to technical support team

F005F00
Denomination is invalid
1. Check modem cable 2. Contact to technician support team

F006F
Failed Host Connection!

F006F00
Failed Host Connection!
1. Check Host Connection. 2. Contact to technician support team.

F007F00
Invalid Exchange Rate
Download the exchange rate from RMS

F00FF00
Failed to write Journal
1.Back up journal to thumb drive 2.Clear journal 3.Reboot ATM

FFFFFFF
NVRAM is broken
1. Reset Master Password 2. Clear NVRAM

POWERAB
UPS ABNORMAL

POWERAC
POWER OUT OR AC OFF

POWERBA
BATTERY LOW

SDN01
Service Panel (SPL) communication error
Check the cables and connections

SDN0100
Service Panel (SPL) communication error
Check the cables and connections.

T1001
Database Access Error
Try to download journal and may need to reformat the drive.

t500110
Time out between S1 and S2 (jam or long envelop) ? Stack
Clear jam.

t500120
Time out between S2 and S3 (jam or long envelop) ? Stack
Clear jam.

t500200
No envelop in entry sensor (wait time 3 sec) ? Insert
Retry to insert envelope.

t500210
Time out (jam or long envelop) ? Insert
Clear jam.

t500220
Short envelop ? Insert
Retry to insert envelope.

t500230
Shutter not open ? Insert
Check shutter.

t500240
Detect envelop on belt — Insert
Clear jam.

t500250
Bin in wrong position ? Insert
Check bin.

t500260
Bin full — Insert
Check bin. Clear jam.

t500270
Printer head closed ? Insert
Check printer head.

t500280
Printer head in wrong position ? Insert
Check printer head and ink cartridge.

t500290
Bin Shutter Open Error ? Insert
Check bin shutter.

t500310
Shutter not open ? Reject
Check shutter.

t500330
Time out when envelope moving S2->S1 — Reject
Check belts. Clear jam.

t500410
Time out — Close shutter
Check shutter.

t500510
Time out — Open shutter
Check shutter.

t500600
Check Sum Error ? Download
Try download again. Check EP.

t500610
Unknown Device type ( non-support Flash Memory) ? Download
Check Memory device type.

t500620
Erase Error(Flash Memory Erase) ?Download
Check Memory device type.

t500630
Flash Memory Sector size error ? Download
Check Memory device type.

t500640
Program Error(fail to write Flash memory) ? Download
Try download again. Check EP. Check Memory device type.

t500700
Print Data Error ( char > 50 ) — Print
Check EP.

t500710
Printer jam ? Print
Check printer.

t500720
Envelope in wrong position for printing ( S2, S3 no detection ) ? Print
Check envelope. Clear jam.

t500730
Printer head closed ? Print
Check printer head.

t500810
Time out ? Open Printer head
Check printer head.

t500820
Detect envelope on S3 or S4 ? Open Printer head
Check envelope. Clear jam.

t500910
Time out ? Close Printer head
Check printer head.

t500920
Detect envelope on S3 or S4 ? Close Printer head
Check envelope. Clear jam.

t501000
Printer head Close Error ? Pre-fire
Check printer head.

t501010
Printer head position Error ? Pre-fire
Check printer head and ink cartridge.

t501100
Shutter Open Error ? Initialize
Check shutter.

t501110
Shutter Close Error ? Initialize
Check shutter.

t501120
Printer head Open Error ? Initialize
Check printer head.

t501130
Detect envelop on the belt ? Initialize
Check envelope. Clear jam.

t501140
Printer head Close Error ? Initialize
Check printer head.

t501150
No bin detected — Initialize
Check bin.

t501160
Fail to operate Solenoid ? Initialize
Check solenoid.

t501170
Printer head in wrong position ? Initialize
Check printer head and ink cartridge.

t501180
Bin shutter Open Error — Initialize
Check bin shutter.

Error Description Trouble shooting 40000 Received a command that the CDU does not have from the upper unit. 1. Check the CDU received command
2. Check the CDU firmware version and refer to specifications. 40011 CS2 dark detection during initializing or dispense reserved operation (Reject box mounting/dismounting). 1. Initialize after mounting the reject box.
2. Check if the CS2 sensor cable is disconnected
3. Exchange a sensor after abnormal operating CS2 Sensor 40014 CS4A Dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS4A sensor
2. Check if the CS4A sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS4A Sensor 40015 CS2 & CS4A dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS4A sensor
2. Check if the CS2 & CS4A sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS2 & CS4A Sensor 40018 CS4A Dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS4B sensor
2. Check if the CS4B sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS4B sensor 40019 CS2 & CS4B dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS4B sensor
2. Check if the CS2 & CS4B sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS2 & CS4A Sensor 40021 CS11A dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11A sensor
2. Check if the CS11A sensor cable is disconnected .
3. Exchange a sensor after abnormal operating the CS11A sensor 40022 CS11B dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11B sensor
2. Check if the CS11B sensor cable is disconnected .
3. Exchange a sensor after abnormal operating the CS11B sensor 40023 CS11A & CS11B dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11A & CS11B sensor
2. Check if the CS11A & CS11B sensor cable is disconnected .
3. Exchange a sensor after abnormal operating the CS11A &CS11B
sensor 40028 CS13 Dark detection during initializing or Dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS13 sensor
2. Check if the CS13 sensor cable is disconnected (CDU Board CN10 #1~4).
3. Exchange sensor if error occurs after checking CS13 sensor operation 40029 CS11A & CS13 dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11A & CS13 sensor
2. Check if the CS11A & CS13 sensor cable is disconnected (CDU Board CN10 #1~4).
3. Exchange sensor if error occurs
after checking CS13 sensor operation 40030 Main motor speed error. 1. Initialize
2. Check Main Motor Encoder Slit
3. Initialize after Power On/Off
4. Check Encoder Sensor CS8 BRKT
5. Check CS8 Sensor Cable
6. Change Main Motor Encoder Slit Sensor CS8 40031 Error of Reject Gate Solenoid module 1. Check if the Reject Gate Solenoid cable is disconnected 40032 Error of Gate Solenoid module 1. Check if the Gate Solenoid cable is disconnected 40034 Error of double detecting module including sensor (CS5_1
/CS5_2) during dispensing bills 1. Check CDU Board Segment.
2. Initialize
3. Read data of ‘Read Double Sensor’ Command 40036 CS2 & CS13 dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS13 sensor
2. Check if the CS2& CS13 sensor cable is disconnected
3. Exchange sensor if error occurs after checking CS2 & CS13 sensor operation 40039 Gate operation sensor (CS3) error before initial recovery 1. Initialize after removing notes or dust over Gate
2. Check CS3 Sensor BKRT
3. Check CS3 Sensor Cable
4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor
5. Exchange Reject Solenoid 1 40040 1st ~ 4th cassette not available during dispense reserved operation 1. Check the cassette mounting(1st
~ 4th)
2. Sensor(CS7,CS17,CS33,CS43) Operation Check 40041 Error if re-driving is over 5 times 1. Check notes in Reject box
2. Rearrange notes in Cassette
3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB
4. Check dust existing in Main Motor Encoder Slit
5. Check Index value of notes each cassette 40042 CS13 < Required Notes 1. Check notes in Reject Box
2. Remove notes jammed in CDU
3. Remove dust in CS13 Sensor
4. Exchange sensor after abnormal operating CS13 Sensor 40043 Error if total reject is more than 40 Note 1. Check notes in Reject box
2. Rearrange notes in Cassette
3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB
4. Check dust existing in Main Motor Encoder Slit
5. Check Index value of notes each cassette 40045 CS13 > Required Notes 1. Check notes dispensed and rejected
2. Remove dust in CS13 Sensor
3. Exchange sensor after abnormal operating CS13 Sensor 40046 Program Error 1. Initialize after Reset Power
2. Upgrade CDU Firmware or Re- download
3. Exchange CDU B/D 40047 1st cassette miss feed during dispense operation 1. Check notes in 1st Cassette
2. Check JAM in 1st Cassette and reload 40049 Dispenseing 0 notes required is error 1. Check received command
2. Check communication cable
3. Check CDU Firmware Version 40051 Received a request for over 150 notes dispensing on the CDU from the upper unit. 1. Check received command
2. Check communication cable
3. Check CDU Firmware Version 40052 The remaining notes at the sensor in front of the 1th CST before dispense operation(CS1AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40055 Time out due to note’s length error passed throught the CS13 during dispense operation 1. Remove a jammed note at the position of the CS13
Sensor
2. Remove a dust on the CS13 sensor 40056 abnormal operation of the Reject gate solenoid during dispense operation 1. Remove a Jammed note on the gate
2. Exchange a sensor after abnormal operating CS3 Gate detecting sensor
3. Replace the reject solenoid 1 40060 The remaining notes at the sensor in front of the 3rd CST before dispense operation(CS31AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40061 CS31AB dark detection during dispense reserved operation. 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40062 The remaining notes at the sensor in front of the 1st CST after dispense operation(CS1AB) 1. Remove the remaining notes at a sensor in front of the 1st Cassette
2. Sensor(CS1AB) Operation Check 40063 The remaining notes at the sensor in front of the 3rd CST after dispense
operation(CS31AB) 1. Remove the remaining notes at a sensor in front of the 3rd Cassette
2. Sensor(CS31AB) Operation Check 40070 The remaining notes at the sensor in front of the 4th CST before dispense operation(CS41AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40071 Received a request for over 200 notes dispensing on the CDU from the upper unit. 1. Check received command
2. Check communication cable
3. Check CDU Firmware Version 40072 CS41AB dark detection during dispense reserved operation. 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40073 The remaining notes at the sensor in front of the 4th CST after dispense operation(CS41AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40080 The remaining notes at the sensor in front of the 2nd CST before dispense operation(CS15AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40081 CS15AB dark detection during dispense reserved operation. 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 40082 The remaining notes at the sensor in front of the 2nd CST after dispense operation(CS21AB) 1. Remove the remaining notes at a sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 97197 Count mismatch between request count and dispensed count. 1. Check CS13 sensor
2. Reconnect and remove dust in CS13 sensor
3. Upgrade the Cash Dispenser firmware or download software again
4. Replace the Cash Dispenser B/D 97201 Hardware error occurred before executing command 1. Reset the PTR SP 97400 Fail to open port 1. Do RESET at Operator Function.
2. Reboot ATM 97411 CS2 Dark detection 1. Check the remained notes for sensor
– CS2
2. Check for sensor pollution
– CS2
3. Clean sensor and replace if necessary. 97414 CS4A Dark detection 1. Check the remained notes for sensor
– CS4A
2. Check for sensor pollution
– CS4A
3. Clean sensor and replace if necessary. 97418 CS4B Dark detection 1. Check the remained notes for sensor
– CS4B
2. Check for sensor pollution
– CS4B
3. Clean sensor and replace if necessary. 97421 CS1A,B Dark detection 1. Check the remained notes for sensor
– CS1A,B
2. Check for sensor pollution
– CS1A,B
3. Clean sensor and replace if necessary. 97428 CS13 Dark detection 1. Check the remained notes for sensor
– CS13
2. Check for sensor pollution
– CS13
3. Clean sensor and replace if necessary. 97447 Cassette 1 misfeed (Cassette status is OK) 1. Check the notes in cassette #1 97449 Error to dispense 0 sheets to be required 1. Check received command
2. Check communication cable
3. Check Cash unit Information 1030100 DEV_PIN (Key data error from
host) Contact to host 1106910 LOST SLIP”, DEV_SPR 2000400 Vault door open Close the vault door. Check door
switch. 2001000 Receipt paper jam Remove any jammed paper from the printer. 2001200 Receipt printer feed plate open Close the feed plate. 2001300 Out of receipt (Receipt paper empty) Replenish the receipt paper. 2001400 Receipt printer head overheated before printing Check the printer head and change if necessary. 2010100 Receipt printer lever opened Close the lever of print head completely 2010200 Receipt printer head overheated Wait the time until the temperature of
head adequately slow down and try to initialize 2010300 Receipt paper jam Remove jammed paper between printer head and rollers 2010400 Receipt paper empty 1. Replenish receipt paper
2. Check the status of sensor and its connector 2010500 Receipt paper setting error 1. Check the status of setting paper
2. Check the status of sensor and its connector 2010600 Command is received while doing self-test After terminating self-test and initialize receipt printer 2010700 No receipt paper 1. Replenish receipt paper in paper charger
2. Check the status of Near End sensor and its connector 2010800 Receipt paper cutting error 1. Check the Cutter module
2. Check if printer head lever is properly close 2010900 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor
2. Check if Dip switch # 6 is correctly set
(Dip switch # 6 is set by On in case of not using Black mark) 2080100 Receipt printer lever opened Close the lever of print head completely 2080200 Receipt printer head overheated Wait the time until the temperature of
head adequately slow down and try to initialize 2080300 Receipt paper jam Remove jammed paper between printer head and rollers 2080400 Receipt paper empty 1. Replenish receipt paper
2. Check the status of sensor and its connector 2080500 Receipt paper setting error 1. Check the status of setting paper
2. Check the status of sensor and its connector 2080600 Command is received while doing self-test After terminating self-test and initialize receipt printer 2080700 No receipt paper 1. Replenish receipt paper in paper charger
2. Check the status of Near End sensor
and its connector 2080800 Receipt paper cutting error 1. Check the Cutter module
2. Check if printer head lever is properly close 2080900 No sensing black mark (dark sensor) 1. Check the status of Black mark sensor
2. Check if Dip switch # 6 is correctly set
(Dip switch # 6 is set by On in case of not using Black mark) 3000000 Failed to set USB control register – 3000100 Undefined control command – 3000200 Undefined bulk command – 3001000 Abnormal end sensor – 3100100 Send to undefined command. Restart the Service Provider 3100100 Failed to download firmware (EP bin file broken) – 3100200 Command execution is impossible. Restart the Service Provider 3100200 Failed to download firmware (connection lost) – 3100400 Command data error. Restart the Service Provider 3101000 Latch sensor is abnormal Please confirm inside of card reader 3102000 Card has not been read yet or others errors Restart the Service Provider 3102100 No Start sentinel Please confirm which is problem card or card reader 3102200 VRC Error Please confirm which is problem card or card reader 3102300 No End sentinel. Too many data Please confirm which is problem card or card reader 3102400 LRC Error Please confirm which is problem card or card reader 3102500 No mag.stripe or No encoded card Please confirm which is problem card or card reader 3102700 SS-ES-LRC card Please confirm which is problem card or card reader 3103000 Detection of Power failure. Issue the Reset command. 3106000 Abnormal condition was found on the power-line (Vcc) of
ICC(or SAM). Check to card reader is running well with IC Chip card. 3106100 The receiving error of ATR. Check to card reader is running well with IC Chip card. 3106200 The card(SAM) does not accept this protocol. Check to card reader is running well with IC Chip card. 3106300 IC card(SAM) communication error(No answer). Check to card reader is running well with IC Chip card. 3106400 IC card(SAM) communication error(Other) Check to card reader is running well with IC Chip card. 3106500 IC card(SAM) is not activated Check to card reader is running well with IC Chip card. 3106600 IC card(SAM) returned ATR which is not supported ISO/IEC7816-3 Check to card reader is running well with IC Chip card. 3106900 IC card(SAM) returned ATR which does not match EMV 2000 V4.0. Check to card reader is running well with IC Chip card. 3107000 F-FROM write error Issue the Reset command. 3107100 CRC error of User program code area of ESU Check the card reader and ESU board. 3107200 EEPROM operation error Restart the EPP device. 3107600 Transmission error between ESU and ICRW Check the card reader and ESU board. 3109500 ESU is broken-down or disconnected Check the card reader and ESU board. 3109600 Metallic fraud object is detected. Check the card reader and ESU board. 3109900 Internal error is occurred and Fail to get error code from DLL Restart the Service Provider 9311200 Fail to connect device or initialize device Check the device cable and connection. 9312300 Fail to close device. Check the device cable and connection. 9313200 Fail to send command to device Check the device cable and
connection. 9313300 Abnormal communication after device open success Check the device cable and connection. 9341100 Fail to create sensor polling thread. Restart the Service Provider 9341300 Sensor polling thread is terminated. Restart the Service Provider 9701010 Failed to connect communication between SP of
PIN and EP of one Check if communication cable or COM port is not connected 9701012 Failed to deliver to data of
EPP’s SP Check if communication cable or
COM port is not connected 9701016 Received data time out of EPP Check if communication cable or
COM port is not connected 9701017 Delivered data time out of EPP Check if communication cable or
COM port is not connected 9701031 Failed to read Register of EPP Reboot ATM 9701040 Failed to produce Thread of
EPP Reboot ATM 9701060 Failed to create buffer Reboot ATM 9701111 BCC error of EPP Check BCC logic of EPP 9701151 EPP is down when it receives
an ‘Get Status’ command 1. Reboot ATM
2. Replace pinpad 9701152 EPP is down when it receives
an ‘Clear Func Key’ command 1. Reboot ATM
2. Replace pinpad 9720000 Receipt printer communication error
during SP opening Check if communication cable or COM port is not connected 9720200 communication error between SP and firmware. Reboot ATM 9722010 Receipt Printer communication failure
during COM port open 1. Do RESET at Operator Function
2. Reboot ATM 9722020 File Open Error 1. Reboot ATM
2. Call your attendant 9722022 Failed to write file (Receipt Printer) 1. Reboot ATM
2. Call your attendant 9722060 Memory Allocate Error
(PrintForm Allocate IndexBuffer Fail) 1. Reboot ATM
2. Call your attendant 9722068 Invalid Media Name 1. Reboot ATM
2. Call your attendant 9722211 invalid data size Reboot ATM 9723010 Fail to connect device or initialize device Check the device cable and connection. 9723010 Failed to open USB port Check the device cable and connection. 9723011 Failed to read card track data Check the device cable and connection. 9723012 Fail to send command to device Check the device cable and connection. 9723012 Failed to read firmware version Check the device cable and connection. 9723013 Fail to close device. Check the device cable and connection. 9723013 Failed to download firmware to device Check the device cable and connection. 9723014 USB port is detached Check the device cable and connection. 9723019 Abnormal communication after device open success Check the device cable and connection. 9723020 Firmware status is incorrect and firmware file does not exist Restart the Service Provider 9723040 Fail to create sensor polling thread. Restart the Service Provider 9723040 Failed to create sensor polling thread Restart the Service Provider 9723041 Failed to create firmware
downloading (read firmware version) polling thread Restart the Service Provider 9723042 Cannot make device status thread. Restart the Service Provider 9723048 Sensor polling thread is terminated. Restart the Service Provider 9723058 Exception is occurred Restart the Service Provider 9740020 Failed to create file 1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive 9740020 Failed to create file 1. Reboot ATM
2. Call your attendant 9740025 Failed to copy file 1. Reboot ATM
2. Reinstall software
3. Replace hard disk drive 9740025 Failed to copy file 1. Reboot ATM
2. Call your attendant 9740101 Cashunit type setting is invalid. (except Reject/Retract Cashunit) 1. Check the input parameter. 9740102 Cashunit note index setting is invalid.
(except Reject/Retract Cashunit) 1. Check the input parameter. 9740316 No Items During Retract process 9740323 Items Taken During Retract or Reset process 9745500 System power off while
dispensing 9799901 DOOR CHECK 1. Reboot ATM
2. Call your attendant 9799902 LIGHT ERROR 1. Reboot ATM
2. Call your attendant 9799903 SPL ERROR 1. Reboot ATM
2. Call your attendant 9799904 PIN ERROR 1. Reboot ATM
2. Call your attendant 9799905 SENSOR CHECK 1. Reboot ATM
2. Call your attendant 9799907 UPS ERROR 1. Reboot ATM
2. Call your attendant 9799908 SCREEN ERROR 1. Reboot ATM
2. Call your attendant 2010A00 The size of image print data is abnormal Check the AP version and initialize 2010B00 Margin value is invalid during configuration. 2010C00 Paper jammed at the exit of the
slot 2010D00 Paper jammed in the path (Receipt Printer) 2010F00 The firmware crashed (Receipt Printer) 2080A00 The size of image print data is abnormal Check the AP version and initialize 2080B00 Margin setting error 1. Check whether the default registry setting is
changed
2. Reset the PTR SP 2080C00 Paper jammed at the exit of the slot 1. Remove the jammed paper 2080D00 Paper jammed in the path 1. Remove the jammed paper 2080E00 The size of image print data is abnormal while printing image. 2080F00 The firmware crashed 1. Check whether the dip switch #1 is set to “ON”
position
2. Update the firmware 2080I00 Use to same sequence number. Sequence number must be different to previous sequence number. Need to check SP process. 2080K00 It means Image print is not finished.
When SPR print image data with receive,
If no more data received then SPR can not print all image data. Cause is as follows.
1. Cable is low quality.
2. USB disconnect.
3. SP is not work continuously.
Need to analyze tracelog for more information. 2DN0000 Failed to connect communication between Receipt printer and SP 1.Check if communication cable or com port is not connected 4001C CS4A/B dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS4A/B sensor
2. Check if the CS4A/B sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS2 & CS4A/B
Sensor 4001D CS2 & CS4A/B dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS2 & CS4A/B sensor
2. Check if the CS2 & CS4A/B sensor cable is disconnected
3. Exchange a sensor after abnormal operating the CS2 & CS4A/B
Sensor 4002A CS11B & CS13 dark detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11B & CS13 sensor
2. Check if the CS11B & CS13 sensor cable is disconnected (CDU Board CN10 #1~4).
3. Exchange sensor if error occurs after checking CS13 sensor operation 4002B CS11A, CS11B & CS13 dark
detection during initializing or dispense reserved operation. 1. Remove the remaining notes and foreign objects at the position of the CS11A/B & CS13 sensor
2. Check if the CS11A/B & CS13 sensor cable is disconnected (CDU Board CN10 #1~4).
3. Exchange sensor if error occurs
after checking CS13 sensor operation 4003A When more than 5 sheets of cash dispensing is required during a test. 1. Check command that CDU is received
2. Check CDU EP ROM Version or specification 4003B CS15A dark detected 1. Remove notes or dust in existence CS15A Sensor
2. Check CS15A Sensor Cable
3. Exchange Sensor after abnormal operating CS15A Sensor 4004A Time out(Note Jam) 1. Remove Jammed notes on CDU retrun path
2. Remove dust in CS1AB, CS4AB, CS13 Sensor
3. install after rearranging notes in cassette 4004B Continuous 10 times error if note is (long & Short & Skew) 1. Check state of notes in reject box
2. Rearrange notes in cassette
3. Check index of notes
4. Check foreign objects in the main motor encoder slit
5. Replace the CS8 encoder slit sensor 4004D 1st cassette not available during dispense reserved operation 1. Check the 1st cassette mounting
2. Sensor(CS7) Operation Check 4004E 2nd cassette not available during dispense reserved operation 1. Check the 2nd cassette mounting
2. Sensor(CS17) Operation Check 4005B 2nd cassette miss feed during dispense operation 1. Check notes in 2nd Cassette
2. Check JAM in 2nd Cassette and reload 4005D Continuously detected 3 notes for six times or more during dispense operation 1. Check notes status in the reject box
2. Realign note in the cassette
3. Check foreign objects at the position of the CS5
Sensor Guide
4. Check if the CS5 Cable is disconnected 4006A Time out(Note Jam) 1. Remove Jammed notes on CDU retrun path
2. Remove dust in CS15AB, CS4AB, CS13 Sensor
3. install after rearranging notes in cassette 4006B CS31AB dark detection during initialize reserved operation. 1. Remove the remaining notes at a sensor in front of the 3rd Cassette
2. Sensor(CS31AB) Operation Check 4007A Time out(Note Jam) 1. Remove Jammed notes on CDU retrun path
2. Remove dust in CS41AB, CS4AB, CS13 Sensor
3. install after rearranging notes in cassette 4007B CS41AB dark detection during initialize reserved operation. 1. Remove the remaining notes at a sensor in front of the 4th Cassette
2. Sensor(CS41AB) Operation Check 4007C 4th cassette miss feed during dispense operation 1. Check notes in 4th Cassette
2. Check JAM in 4nd Cassette and reload 4007D 4th cassette not available during dispense reserved operation 1. Check the 4th cassette mounting
2. Sensor(CS43) Operation Check 4008F Hole discovered during dispense reserved operation 1. Remove Jammed notes on CDU retrun path
2. Rearrange notes in Cassette 4009A Time out(Note Jam) 1. Remove Jammed notes on CDU retrun path
2. Remove dust in CS31AB, CS4AB, CS13 Sensor
3. install after rearranging notes in cassette 4009D 3rd cassette not available during dispense reserved operation 1. Check the 3rd cassette mounting
2. Sensor(CS33) Operation Check 4009F 3rd cassette miss feed during dispense operation 1. Check notes in 3rd Cassette
2. Check JAM in 3rd Cassette and reload 400BA CDU unit configuration value Error 1. Chekc CDU Type(Model)
2. Select proper type 400BC The communication data length does not match 1. Check received command
2. Check communication cable
3. Check CDU Firmware Version 400BD Communication protocol error. Update SP to newer version. 400BE CS4A/B dark JAM detection during dispense operation. 1. Remove the remaining notes and foreign objects at the position of the CS4A/B sensor.
2. Check the CS4A/B sensor cable.
3. Exchange a sensor after abnormal operating the CS2 & CS4A/B Sensor. 400BF Received a command that the CDU TYPE does not have from the upper unit 1. Check the Cdu Received Command
2. Check the CDU firmware vesion and refer to specification 400C7 CS12 Sensor of external shutter is detected as dark, after Initialization or before dispensing operation. 1. Check and remove the remaining notes or debris in External_shutter.
2. Clean the surface of CS12 and
check whether sensor cable is disconnected. 400C8 CS14 Sensor of external shutter is detected as dark, after Initialization or before dispensing operation. 1. Check and remove the remaining notes or debris in External_shutter.
2. Clean the surface of CS14 and check whether sensor cable is disconnected. 400C9 CS12 and CS14 Sensors of external shutter are detected as dark, after Initialization or before dispensing operation. 1. Check and remove the remaining notes or debris in External_shutter.
2. Clean the surface of sensors(CS12 & CS14) and check whether sensor cables are
disconnected. 400CC (CS1AB, CS15AB, CS31AB,
CS41AB) dark detection during dispense reserved operation. 1. Remove the remaining notes at a sensor in front of the Cassette(1st ~ 4th Cassette)
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette box pick unit 400D0 1. Patrol note fails to pass through the external shutter(CS13~CS12)
2. If the sensors have no trouble detecting, It is most likely to have been caused by customerss hands or others. 1. Check and remove the remaining notes or debris in External_shutter.
2. Clean the surface of CS12 and check whether sensor cable is disconnected. 400D1 1. Patrol note fails to pass through the external shutter(CS12~CS14)
2. If the sensors have no trouble detecting, It is most likely to have been caused by customerss hands or others. 1. Check and remove the remaining notes or debris in External_shutter.
2. Clean the surface of CS14 and check whether sensor cable is disconnected. 400FF In case of remaining cash in transport 1. Check the remained notes in Transport.
2. Check a dust in Transport.
3. Check the sensor Cable. 4DN00 Abnormal communication (device is offline, communication cable is disconnected) 1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM 4DN01 Abnormal response from firmware 1. Do Reset at operator function.
2. Reboot ATM 4DN81 Fail to shutter open port 1. Do RESET at Operator Function.
2. Reboot ATM 93A5600 Exception is occurred Restart the Service Provider 93A9100 MCU device is out of order (Invalid serial number) Check serial number of MCU 93A9500 Fail to connect ESU or setting fail. Restart the Service Provider 971A0 Invalid denomination 1. Reconfigure denomination at supervisor mode 971A1 Invalid currency 1. Reconfigure currency at supervisor mode 971A2 Dispenser state is not dispensable. 1. Check the Reject/Retract Bin Full or missing.
2. Check the replenished amount and replenish. 971A3 In case the number of bills dispensed
exceeds the maximum dispensing bill 1. Check cash dispenser driver (CDM SP) version
2. Reconfigure the maximum dispensable count 971A5 Invalid mix number 1. Reconfigure cash dispenser at supervisor mode 971A6 CashDispenser configuration error!
SP AutoRecover Fail 3 Times. 1. Reconfigure denomination at supervisor mode 971A7 CashDispenser configuration error 1. Reconfigure denomination at supervisor mode 971B0 No bills in stacker when Present executed. 1. Check a dust in stacker
2. Check the sensor cable. 971DX Partial dispense from cassette #X 1. Check the replenished amount and replenish
2. Check the notes in cassette #X 97221A2 Invalid Unit 1. Reboot ATM
2. Call your attendant 97221C1 Form is not Found 1. Reboot ATM
2. Call your attendant 97221C4 Form Name is NULL 1. Reboot ATM
2. Call your attendant 97221C5 Invalid Form 1. Reboot ATM
2. Call your attendant 97221C6 PrintForm() offset is Invalid 1. Reboot ATM
2. Call your attendant 97221C7 Invalid Form (Too many
Fields) 1. Reboot ATM
2. Call your attendant 97221D1 Media is not Found 1. Reboot ATM
2. Call your attendant 97221D3 Media Overflow when form size is larger
than media size 1. Reboot ATM
2. Call your attendant 97221D4 Media Name is NULL 1. Reboot ATM
2. Call your attendant 97221D5 Invalid Media (Attribute for Media definition
is not proper) 1. Reboot ATM
2. Call your attendant 97221D6 Invalid Media (Area size is
larger than media size) 1. Reboot ATM
2. Call your attendant 97221D7 Invalid Media (Size of Media Name is exceeded
to 2048 bytes totally) 1. Reboot ATM
2. Call your attendant 97221E1 Field is not Found 1. Reboot ATM
2. Call your attendant 97221E2 Field Error (This Field must
have initial value) 1. Reboot ATM
2. Call your attendant 97221E3 Non-Indexed value for Indexed
Field 1. Reboot ATM
2. Call your attendant 97221E4 Invalid Field 1. Reboot ATM
2. Call your attendant 97221E5 Invalid Field (This Field’s width
is 0) 1. Reboot ATM
2. Call your attendant 9722DN0 Receipt Printer communication failure
during sending command to Receipt Printer 1. Do RESET at Operator Function
2. Reboot ATM 9743B CS15A,B Dark detection 1. Check the remained notes for sensor
– CS15A,B
2. Check for sensor pollution
– CS15A,B
3. Clean sensor and replace if necessary. 9745B Cassette 2 misfeed (Cassette status is OK) 1. Check the notes in cassette #2 9746B CS31A,B Dark detection 1. Check the remained notes for sensor
– CS31A,B
2. Check for sensor pollution
– CS31A,B
3. Clean sensor and replace if necessary. 9747B CS41A,B Dark detection 1. Check the remained notes for sensor
– CS41A,B
2. Check for sensor pollution
– CS41A,B
3. Clean sensor and replace if necessary. 9747C Cassette 4 misfeed(Cassette status is OK) 1. Check the notes in cassette #4 9749F Cassette 3 misfeed(Cassette status is OK) 1. Check the notes in cassette #3 974AA Failed to download firmware. Check the firmware file 974FE Transport is not empty Check remained notes for transport that are not detected by sensor 974FF The remained note is detected when
the notes start to be dispensed 1. Check the remained notes in Stacker
2. Check a dust in stacker.
3. Check the sensor Cable. 97912XX DEV_SPR Time Over Error 1. Reboot ATM
2. Call your attendant 97915XX DEV_BRM Time over Error
Code 1. Reboot ATM
2. Call your attendant 97916XX DEV_PBM Time over Error
Code 1. Reboot ATM
2. Call your attendant 97918XX DEV_PIN Time over Error
Code 1. Reboot ATM
2. Call your attendant 9791AXX DEV_FNG Time over Error
Code 1. Reboot ATM
2. Call your attendant 9791BXX DEV_VFD Time over Error
Code 1. Reboot ATM
2. Call your attendant 97922XX DEV_SPR FATALERROR (WARNING) 1. Reboot ATM
2. Call your attendant 97925XX DEV_BRM FATALERROR
(WARNING) 1. Reboot ATM
2. Call your attendant 97926XX DEV_PBM FATALERROR
(WARNING) 1. Reboot ATM
2. Call your attendant 97928XX DEV_PIN FATALERROR
(WARNING) 1. Reboot ATM
2. Call your attendant 9792AXX DEV_FNG FATALERROR
(WARNING) 1. Reboot ATM
2. Call your attendant 9792BXX DEV_VFD FATALERROR
(WARNING) 1. Reboot ATM
2. Call your attendant 991@@91 ON TRANSACTION POWER
OFF 1. Check power supply
2. Check backup battery A010100 Open lever detected before executing command Close the feed lever. A010200 Printer thermal head overheated while executing command Check the thermal printer head and change if necessary. A010300 Paper jam detected before executing command Remove any jammed paper from the printer. A010400 Paper setting error detected before executing command Remove and re-install the receipt paper. A010500 Paper check error detected before executing command Remove and re-install the receipt paper. A010800 Paper cutter software check error detected before executing
command Check for and remove any jammed paper. A080100 Open lever detected while executing command Remove any jammed paper. A080200 Receipt printer head overheated while printing Check the thermal printer head and change if necessary. A080300 Paper jam detected while executing command Remove and re-install the receipt paper. A080400 Paper setting error detected before executing command Remove and re-install the receipt paper. A080500 Paper check error in doing command Remove any jammed paper. A080800 Paper cutter software check error detected while executing command Check for and remove any jammed paper. ADN0100 No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN0F00 No response detected for 30 seconds after sending command Check cable and connection between the CE and printer. ADN1100 No response detected after 3 retries Check cable and connection between the CE and printer. ADN1200 No response detected between ENQ-ACK after 5 retries of ENQ Check the cable and connection between the CE and printer. ADN1300 No response detected after 5 retries because of timeout between STX-BCC interval Check cable and connection between the CE and printer. D000100 Error while modem initializing Check the modem connection and
the modem test. D000200 Reversal transaction failure Check for any CDU error codes and the number of notes
dispensed to customer. D000300 PIN ERROR Transaction was denied by host D000400 INVALID PIN Reboot ATM D000500 BANK UNAVAILABLE Transaction was denied by host D000600 CARD NOT SUPPORTED Transaction was denied by host D000700 INSUFFICIENT FUNDS Transaction was denied by host D000800 INELIGIBLE TRANSACTION Transaction was denied by host D000900 INELIGIBLE ACCOUNT Transaction was denied by host D001000 DAILY LIMIT EXCEEDED Transaction was denied by host D001100 UNABLE TO PROCESS Transaction was denied by host D001200 Invalid transaction Check the transaction from the
host and try again. D001300 Invalid amount Check the transaction from the
host and try again. D001400 Invalid card number Check the transaction from the
host and try again. D001500 UNABLE TO PROCESS Transaction was denied by host D001600 WITHDRAWAL LIMIT
ALREADY REACHED Transaction was denied by host D001700 INVALID AMOUNT Transaction was denied by host D001800 EXTERNAL DECLINE Transaction was denied by host D001900 SYSTEM ERROR Transaction was denied by host D002000 Surcharge screen should have been displayed Check the transaction from the
host and try again. Check BIN List D002100 ROUTING LOOKUP
PROBLEM Transaction was denied by host D002200 UNABLE TO PROCESS Transaction was denied by host D002300 TRANSACTION NOT
SUPPORTED Transaction was denied by host D002400 Exceeds Issuer Withdrawal
Limit Check the transaction from the
host and try again. D003900 No Credit Account Check the transaction from the
host and try again. D005100 Insufficient Funds Check the transaction from the host and try again. Try Balance
Inquiry D005200 No Checking Account Check the transaction from the
host and try again. D005300 No Savings Account Check the transaction from the
host and try again. D005400 Expire Card Check the transaction from the
host and try again. D005500 Incorrect Pin Check the transaction from the
host and try again. D005700 Transaction not Permitted –
Card Check the transaction from the
host and try again. D005800 Transaction not Permitted –
Terminal Check the transaction from the
host and try again. D006100 Exceeds Withdrawal Limit Check the transaction from the
host and try again. D007500 PIN Tries Exceeded Check the transaction from the
host and try again. D007800 No Account Check the transaction from the
host and try again. D008000 Invalid Date Check the transaction from the
host and try again. D008300 Can not Verify PIN Check the transaction from the host and try again. Try different
cards. D008600 Can not Verify PIN Check the transaction from the
host and try again. Try different cards. D009100 Bank Unavailable Check the transaction from the
host and try again. D009200 System Unavailable Check the transaction from the
host and try again. D009300 Transaction Serial Number
mismatch Check the terminal setting from
the host. D009400 Record format mismatch. Check the terminal setting from
the host. D009500 Routing ID mismatch. Check the terminal setting from
the host. D009600 Terminal ID mismatch. Check the terminal setting from
the host. D009700 Response Type mismatch
(Reversal) Check the terminal setting from
the host. D009800 Response Type mismatch
(Day Close) Check the terminal setting from
the host. D009900 Response Type mismatch
(Config.) Check the terminal setting from
the host. D009A00 Response Type mismatch
(Withdrawal/Balance/Transfer) Check the terminal setting from
the host. D009B00 STX error Check the terminal setting from
the host. D009C00 ETX error Check the terminal setting from
the host. D009D00 FS out (after response code) Check the terminal setting from
the host. D009E00 FS out (after retrieval
reference number) Check the terminal setting from
the host. D009F00 FS out (after system trace
audit number) Check the terminal setting from
the host. D00A000 FS out (after account balance) Check the terminal setting from
the host. D00A100 FS out (after available
balance) Check the terminal setting from
the host. D00A200 FS out (after surcharge
amount) Check the terminal setting from
the host. D00A300 FS out (after authorization
response text) Check the terminal setting from
the host. D00A400 ETX wrong position Check the terminal setting from
the host. D00A500 FS out (after total cash
dispense amount) Check the terminal setting from
the host. D00A600 FS out (after total non-cash
dispense amount) Check the terminal setting from
the host. D00A700 FS out (after total surcharge
amount) Check the terminal setting from
the host. D00A800 FS out (after config surcharge
amount) Check the terminal setting from
the host. D00A900 ETX out (config) Check the terminal setting from
the host. D00AC00 Invalid data received from the
host (MAC data mismatch) Check the terminal setting from
the host. D00B000 TERMINAL ID MISMATCHED D00B100 TRANSACTION CODE
MISMATCHED D00B200 SECOND FIELD ID CODE
MISMATCHED D00B300 FIRST DES KEY WRONG
SIZE D00B400 SURCHARGE AMOUNT
WRONG SIZE D00B500 Sequence Number
MISMATCHED D00B600 INVALID RESPONSE CODE
ERROR D00B700 Authorization Number Error D00B800 BUSINESS DATE Error D00B900 Transaction time Number Error D00BA00 BUSINESS DATE Error D00BB00 Balance amount Error D00BC00 Actual Surcharge Error D00BD00 Sequence Number
MISMATCHED D00BF00 BUSINESS DATE Error D00C000 Settlement Error D00C100 Host Mac result error Check the key mode and MAC
value D00C200 ATM Mac result error Check the key mode and MAC
value D011100 REVERSAL DECLINED D022200 PIN CHANGE DECLINED D030000 Modem is not responding Check the modem controller. D030100 The target call address has call blocking enabled. 1. Check modem cable
2. Contact to technician support team D030200 The specified terminal identifier is invalid. 1. Check modem cable
2. Contact to technician support team D030300 All call appearances on the specified address are currently
in use. 1. Check modem cable
2. Contact to technician support team D030400 The disable address parameter contains dialing control characters that are not processed by the service
provider. 1. Check modem cable
2. Contact to technician support team D030500 The specified country/region code is invalid. 1. Check modem cable
2. Contact to host and phone company D030600 The operation failed for an
unspecified or unknown reason. Contact to technician support team D030700 Insufficient resources to
complete the operation Contact to technician support team D100000 No connection 1. Check phone number
2. Check modem cable
3. Contact phone company D110000 Cannot receive ENQ from the host 1. Check phone number
2. Check modem cable
3. Contact telephone company D120000 Transmission error : Failed to receive
the whole data within 5 seconds after
requesting the modem to send
the data. 1. Check modem and modem cable connection
2. Contact telephone company D130000 Receiving NAK more than 3 times 1. Check modem and modem cable connection
2. Contact telephone company D140100 Disconnected by Unknown Reason 1. Check modem and modem cable connection
2. Contact telephone company D140200 Disconnected by rejected call
from remote party Try again later. D140300 Disconnected because the
local phone was picked up Try again later. D140400 Disconnected by Forwarded 1. Check modem and modem cable connection
2. Contact telephone company D140500 Disconnected by Unreachable 1. Check modem and modem cable connection
2. Contact telephone company D140600 Disconnected by Congestion 1. Check modem and modem cable connection
2. Contact telephone company D140700 Disconnected by Incompatible 1. Check modem and modem cable connection
2. Contact telephone company D140800 Disconnected by un-known reason 1. Check modem and modem cable connection
2. Contact telephone company D140900 Disconnected by Bad Address 1. Check modem and modem cable connection
2. Contact telephone company D141000 Disconnected by Unavailable 1. Check modem and modem cable connection
2. Contact telephone company D150000 1. Modem dial connection time-out
(while dialing the modem).
2. No response from host for 60 seconds. 1. Check modem and modem cable connection
2. Contact telephone company D160100 Disconnected by Bad Address 1. Check modem and modem cable connection
2. Contact telephone company D160200 Disconnected by Unavailable 1. Check modem and modem cable connection
2. Contact telephone company D160300 Disconnected by Out of Order 1. Check modem and modem cable connection
2. Contact telephone company D170000 No carrier (while
sending/receiving data after dial connection) Check host. D170100 No Carrier during ENQ data
receive from host Check host. D170200 No Carrier before sending data
send to host Check host. D170300 No Carrier during sending data
send to host Check host. D170400 No Carrier during ACK/NAK
data send to host Check host. D170500 No Carrier during ACK/NAK
data receive from host Check host. D170600 No Carrier during receiving
data Check host. D170700 NAK retry error. 1. Check modem and modem cable connection
2. Contact telephone company D170800 Send retry error 1. Check modem and modem cable connection
2. Contact telephone company D170900 Modem initialize fail Check modem D171000 Modem Comport Failed Check modem D180000 No Dial Tone(in Modem dial
connection) Check telephone line connection.
Test Modem. D190000 No Answer Contact telephone company (Check telephone line
connection. Check phone
number.) D200000 Dial(Line) busy Try again later. Check phone
number. D210000 Time out(30sec.) for initializing modem before Modem Dial
connecting Check telephone line connection. Test Modem. D220000 not receiving EOT from HOST Check telephone line connection.
Test Modem. Check host. D230000 No response from Host – Dialing time out to Host Check telephone line connection.
Test Modem. Check phone number. D250000 Cannot connect to the host Check telephone line connection D251000 Timeout while Sending Check telephone line connection D251100 Communication error while
Sending Check telephone line connection D251200 Socket error while Sending Check telephone line connection D251300 Timeout while Receiving Check telephone line connection D251400 Communication error while
Receiving Check telephone line connection D251500 Socket Error while Receiving Check telephone line connection D320000 No response from Host/Dialing
time out to Host Check telephone line connection D320100 Outbound call is aborted Check telephone line connection.
Test Modem. D320200 Fail to dial out Check telephone line connection.
Test Modem. D320300 No Line Reply D320400 Get Line ID Failed D320500 Modem Comport Failed D320600 Call Failed D320700 No Answer D320800 Modem Call Other Error D410000 CRC Mismatch Check telephone line connection D410100 No CRC Received Make sure that the host is using
CRC DA(0))09E00 FS out (after retrieval reference number) Check the terminal setting from the host. DA(0)00300 PIN ERROR Transaction was denied by host DA(0)00400 INVALID PIN Reboot ATM DA(0)00500 BANK UNAVAILABLE Transaction was denied by host DA(0)00600 CARD NOT SUPPORTED Transaction was denied by host DA(0)00700 INSUFFICIENT FUNDS Transaction was denied by host DA(0)00800 INELIGIBLE TRANSACTION Transaction was denied by host DA(0)00900 INELIGIBLE ACCOUNT Transaction was denied by host DA(0)01000 DAILY LIMIT EXCEEDED Transaction was denied by host DA(0)01100 UNABLE TO PROCESS Transaction was denied by host DA(0)01200 Invalid transaction Check the transaction from the host and try again. DA(0)01300 Invalid amount Check the transaction from the host and try again. DA(0)01400 Invalid card number Check the transaction from the host and try again. DA(0)01500 UNABLE TO PROCESS Transaction was denied by host DA(0)01600 WITHDRAWAL LIMIT ALREADY REACHED Transaction was denied by host DA(0)01700 INVALID AMOUNT Transaction was denied by host DA(0)01800 EXTERNAL DECLINE Transaction was denied by host DA(0)01900 SYSTEM ERROR Transaction was denied by host DA(0)02000 Surcharge screen should have been displayed Check the transaction from the host and try again. Check BIN List DA(0)02100 ROUTING LOOKUP PROBLEM Transaction was denied by host DA(0)02200 UNABLE TO PROCESS Transaction was denied by host DA(0)02300 TRANSACTION NOT SUPPORTED Transaction was denied by host DA(0)02400 Exceeds Issuer Withdrawal Limit Check the transaction from the host and try again. DA(0)03900 No Credit Account Check the transaction from the host and try again. DA(0)05100 Insufficient Funds Check the transaction from the host and try again. Try Balance Inquiry DA(0)05200 No Checking Account Check the transaction from the host and try again. DA(0)05300 No Savings Account Check the transaction from the host and try again. DA(0)05400 Expire Card Check the transaction from the host and try again. DA(0)05500 Incorrect Pin Check the transaction from the host and try again. DA(0)05700 Transaction not Permitted – Card Check the transaction from the host and try again. DA(0)05800 Transaction not Permitted – Terminal Check the transaction from the host and try again. DA(0)06100 Exceeds Withdrawal Limit Check the transaction from the host and try again. DA(0)07500 PIN Tries Exceeded Check the transaction from the host and try again. DA(0)07800 No Account Check the transaction from the host and try again. DA(0)08000 Invalid Date Check the transaction from the host and try again. DA(0)08300 Can not Verify PIN Check the transaction from the host and try again. Try different cards. DA(0)08600 Can not Verify PIN Check the transaction from the host and try again. Try different cards. DA(0)09100 Bank Unavailable Check the transaction from the host and try again. DA(0)09200 System Unavailable Check the transaction from the host and try again. DA(0)09300 Transaction Serial Number mismatch Check the terminal setting from the host. DA(0)09400 Record format mismatch. Check the terminal setting from the host. DA(0)09500 Routing ID mismatch. Check the terminal setting from the host. DA(0)09600 Terminal ID mismatch. Check the terminal setting from the host. DA(0)09700 Response Type mismatch (Reversal) Check the terminal setting from the host. DA(0)09800 Response Type mismatch (Day Close) Check the terminal setting from the host. DA(0)09900 Response Type mismatch (Config.) Check the terminal setting from the host. DA(0)09A00 Response Type mismatch (Withdrawal/Balance/Transfer) Check the terminal setting from the host. DA(0)09B00 STX error Check the terminal setting from the host. DA(0)09C00 ETX error Check the terminal setting from the host. DA(0)09D00 FS out (after response code) Check the terminal setting from the host. DA(0)09F00 FS out (after system trace audit number) Check the terminal setting from the host. DA(0)0A000 FS out (after account balance) Check the terminal setting from the host. DA(0)0A100 FS out (after available balance) Check the terminal setting from the host. DA(0)0A200 FS out (after surcharge amount) Check the terminal setting from the host. DA(0)0A300 FS out (after authorization response text) Check the terminal setting from the host. DA(0)0A400 ETX wrong position Check the terminal setting from the host. DA(0)0A500 FS out (after total cash dispense amount) Check the terminal setting from the host. DA(0)0A600 FS out (after total non-cash dispense amount) Check the terminal setting from the host. DA(0)0A700 FS out (after total surcharge amount) Check the terminal setting from the host. DA(0)0A800 FS out (after config surcharge amount) Check the terminal setting from the host. DA(0)0A900 ETX out (config) Check the terminal setting from the host. DA(0)0AC00 Invalid data received from the host (MAC data mismatch) Check the terminal setting from the host. DA(0)0B000 TERMINAL ID MISMATCHED DA(0)0B100 TRANSACTION CODE MISMATCHED DA(0)0B200 SECOND FIELD ID CODE MISMATCHED DA(0)0B300 FIRST DES KEY WRONG SIZE DA(0)0B400 SURCHARGE AMOUNT WRONG SIZE DA(0)0B500 Sequence Number MISMATCHED DA(0)0B600 INVALID RESPONSE CODE ERROR DA(0)0B700 Authorization Number Error DA(0)0B800 BUSINESS DATE Error DA(0)0B900 Transaction time Number Error DA(0)0BA00 BUSINESS DATE Error DA(0)0BB00 Balance amount Error DA(0)0BC00 Actual Surcharge Error DA(0)0BD00 Sequence Number MISMATCHED DA(0)0BF00 BUSINESS DATE Error DA(0)0C000 Settlement Error DA(0)0C100 Host Mac result error Check the key mode and MAC value DA(0)0C200 ATM Mac result error Check the key mode and MAC value DA(0)11100 REVERSAL DECLINED DA(0)22200 PIN CHANGE DECLINED DA0xxx0 Host Denial Error Refer to Description for error code
organization E12A500 Undefined Baudrate Check baudrate parameter E131100 Received message length error Check SP message E131200 Invalid parameter Check SP message E131400 Default sensitive password entry Enter new sensitive passwords E137400 Not in sensitive mode Enter sensitive passwords E141200 Invalid parameter Check SP message E147600 Invalid function key parameter Check SP message E147700 Invalid function key parameter Check SP message E15A400 RTC setting failure Check SP message E211200 Invalid parameter Check SP message E211400 Default sensitive password entry Enter new sensitive passwords E217400 Not in sensitive mode Enter sensitive passwords E217800 120 PIN entry excess within 1 hour Wait until it reaches one hour E21FB00 Undefined EPP state Check EPP module E21FF02 Factory State NVRAM clear and EPP installation E21FF03 Initialization State EPP installation E21FF04 Authorized Removal State EPP installation E21FF05 Unauthorized Removal State EPP installation E221200 Invalid parameter Check SP message E231200 Invalid parameter Check SP message E231300 Entry timeout Entry retry E237000 Sensitive password verification failure Check sensitive passwords E237100 Changed sensitive password verification failure Check changed sensitive passwords E23FD03 Not default ID and password Ener default or NVRAM clear E23FD04 1st and 2nd password are same 1st and 2nd passwords must be different E23FD05 1st password is not verified Enter correct 1st password E23FD06 Password comparison failure Check existing passwords E23FD07 ID comparison failure Check ID E23FD08 ID is NULL value Register non NULL ID E23FD09 Password is NULL value Register non NULL password E23FD0A Same ID exists Register different ID E23FD0D ID count FULL Delete unused ID or NVRAM clear E23FD10 Not in removal sensitive mode Enter removal sensitive id and password E23FD13 Not default ID and password Enter default or NVRAM clear E23FF0F ID not found Check existing ID E312300 Key not found Load key to be needed E322300 Key not found Load key to be needed E324G00 TMK not found Load TMK to be needed E331200 Invalid parameter Check SP message E332300 Key not found Load key to be needed E341200 Invalid parameter Check SP message E342300 Key not found Load key to be needed E352300 Key not found Load key to be needed E362300 Key not found Load key to be needed E371200 Invalid parameter Check SP message E372300 Key not found Load key to be needed E382300 Key not found Load key to be needed E391200 Invalid parameter Check SP message E392300 Key not found Load key to be needed E3A1200 Invalid parameter Check SP message E3A2300 Key not found Load key to be needed E3BA101 DUKPT Key not found Inject DUKPT key E3C2300 Key not found Load key to be needed E412300 Key not found Load key to be needed E412A00 Mismatch key usage Check key usage E413700 Multiple key usage only one key usage is needed E41A200 IBM3624(Local) PIN verification failure Check PIN verification data E41A300 No entered PIN No entered PIN EC11200 Key not found Load key to be needed EC12000 Key table is full Delete unused key or NVRAM clear EC12800 Key is not loaded state Load key completely EC12B00 Invalid keyname Check keyname EC12D00 Invalid key length Check the key length. it should be 8 or 16. EC12F00 Parent key is not KEK Check parent key usage EC13700 Multiple key usage only one key usage is needed EC13900 Weak Key Check key value EC13A00 Weak Key Check key value EC13F00 Non duplicated key Check key usage EC14D00 Weak Key Check key value EC14Y00 TR31 mode Load TR31 working key or NVRAM
clear EC16200 Same with RSA keyname Use different keyname from RSA Key ED11100 Received message length error Check SP message ED11200 Invalid parameter Check SP message ED12300 Key not found Load key to be needed ED12800 Key is not loaded state Load key completely ED12A00 Mismatch key usage Check key usage ED12D00 Invalid key length Check the key length. it should be 8 or 16. ED13700 Multiple key usage only one key usage is needed ED1A000 Undefined AES mode Check AES mode parameter ED21100 Received message length error Check SP message ED21200 Invalid parameter Check SP message ED22300 Key not found Load key to be needed ED22800 Key is not loaded state Load key completely ED22A00 Mismatch key usage Check key usage ED22D00 Invalid key length Check the key length. it should be 8 or 16. ED23700 Multiple key usage only one key usage is needed ED2A000 Undefined AES mode Check AES mode parameter EF11100 Received message length error Check SP message EF11400 Default sensitive password entry Enter new sensitive passwords EF12A00 Mismatch key usage Check key usage EF15000 Undefined RSA key type Check RSA key type EF15800 Same with symmetric key name Use different keyname from symmetric key EF16300 Not RSA key format Check RSA key EF17400 Not in sensitive mode Enter sensitive passwords EF21100 Received message length error Check SP message EF21400 Default sensitive password entry Enter new sensitive passwords EF22A00 Mismatch key usage Check key usage EF25000 Undefined RSA key type Check RSA key type EF25800 Same with symmetric key name Use different keyname from symmetric key EF26300 Not RSA key format Check RSA key EF27400 Not in sensitive mode Enter sensitive passwords EF31100 Received message length error Check SP message EF31400 Default sensitive password entry Enter new sensitive passwords EF32A00 Mismatch key usage Check key usage EF35000 Undefined RSA key type Check RSA key type EF35800 Same with symmetric key name Use different keyname from symmetric key EF36300 Not RSA key format Check RSA key EF37400 Not in sensitive mode Enter sensitive passwords EF41100 Received message length error Check SP message EF41100 Received message length error Check SP message EF41100 Received message length error Check SP message EF41400 Default sensitive password entry Enter new sensitive passwords EF41400 Default sensitive password entry Enter new sensitive passwords EF41400 Default sensitive password entry Enter new sensitive passwords EF45100 Undefined RSA sign type Check RSA sign type EF45100 Undefined RSA sign type Check RSA sign type EF45100 Undefined RSA sign type Check RSA sign type EF47400 Not in sensitive mode Enter sensitive passwords EF47400 Not in sensitive mode Enter sensitive passwords EF47400 Not in sensitive mode Enter sensitive passwords EG11100 Received message length error Check SP message EG11100 Received message length error Check SP message EG19000 RSA encryption failure Check RSA key and data EG19100 RSA decryption failure Check RSA key and data EG29400 Encryption message length is not 256 Check encryption message length EG31100 Received message length error Check SP message EG39200 Signature generation failure Check RSA key and data EG41100 Received message length error Check SP message EG49300 Signature verification failure Check RSA key and data EG49500 Signature verification failure Check RSA key and data EH11100 Received message length error Check SP message EH11200 Invalid parameter Check SP message EJ11200 Invalid parameter Check SP message EJ17400 Not in sensitive mode Enter sensitive passwords EJ21200 Invalid parameter Check SP message EJ27400 Not in sensitive mode Enter sensitive passwords EK01300 Entry timeout Entry retry EK11300 Entry timeout Entry retry EK21300 Entry timeout Entry retry EK31300 Entry timeout Entry retry EK37000 Sensitive password verification failure Check sensitive passwords EK41300 Entry timeout Entry retry EK47100 Changed sensitive password verification failure Check changed sensitive passwords EK51300 Entry timeout Entry retry EK5FD03 Not default ID and password Ener default or NVRAM clear EK5FD04 1st and 2nd password are same 1st and 2nd passwords must be different EK5FD05 1st password is not verified Enter correct 1st password EK5FD06 Password comparison failure Check existing passwords EK5FD13 Not default ID and password Enter default or NVRAM clear EK5FF0F ID not found Check existing ID EK61200 Invalid parameter Check SP message EK61300 Entry timeout Entry retry EK6FD06 Password comparison failure Check existing passwords EK6FD07 ID comparison failure Check ID EK6FD08 ID is NULL value Register non NULL ID EK6FD09 Password is NULL value Register non NULL password EK6FD0A Same ID exists Register different ID EK6FD0D ID count FULL Delete unused ID or NVRAM clear EK6FD10 Not in removal sensitive mode Enter removal sensitive id and password EK6FF0F ID not found Check existing ID EL1FC00 Log not found EPP installation when it is needed EL1FD11 Cannot find start log NVRAM clear EM11100 Received message length error Check SP message EM11200 Invalid parameter Check SP message EM12300 Key not found Load key to be needed EM12A00 Mismatch key usage Check key usage EM12D00 Invalid key length Check the key length. it should be 8 or 16. EM13700 Multiple key usage only one key usage is needed EM1A101 DUKPT Key not found Inject DUKPT key EM21100 Received message length error Check SP message EM24900 MAC verification failure Check MAC data EN1Q007 Invalid received information Check command message EN22D00 Invalid key length Check key length EN2Q009 RSA key generation failure Retry RSA key generation EN32D00 Invalid key length Check key length EN3Q00D RSA key pair verification failure Check RSA key pair EN42D00 Invalid key length Check key length EN4Q00E Signature generation failure Check input data and RSA key for signature EN52D00 Invalid key length Check key length EN5Q006 Signature verification failure Check input data and RSA key for signature EN62D00 Invalid key length Check key length EN6N001 RSA decryption failure Check input data and RSA key for decryption EN72D00 Invalid key length Check key length EN7N001 RSA decryption failure Check input data and RSA key for decryption EN8Q007 Invalid received information Check command message EN9Q007 Invalid received information Check command message ENAN002 OAEP operation failure Check input data for OAEP ENAQ007 Invalid received information Check command message ENBQ007 Invalid received information Check command message EP11200 Invalid parameter Check SP message EP12300 Key not found Load key to be needed EP12A00 Mismatch key usage Check key usage EP13700 Multiple key usage only one key usage is needed EP1A100 Maximum DUKPT PIN encryption count Inject new DUKPT Key EP1A101 DUKPT Key not found Inject DUKPT Key EP1A102 maximum DUKPT PIN encryption count Inject new DUKPT key EP1A300 No entered PIN No entered PIN EP1A400 Not 5 digits PIN Italy AP PIN format Enter 5 digits PIN EP1FB00 Undefined EPP state Check EPP module EP1FF02 Factory State NVRAM clear and EPP installation EP1FF03 Initialization State EPP installation EP1FF04 Authorized Removal State EPP installation EP1FF05 Unauthorized Removal State EPP installation EQ22D00 Invalid key length Check key length EQ2Q001 Invalid received length Check command message EQ2Q00F Thumb print is not matched Check RSA key and thumb print EQ2Q010 Key type is not matched Check Key Type EQ2Q018 Host public key injection failure Check Host public key information EQ42D00 Invalid key length Check key length EQ4Q002 Invalid SnSCD Check SnSCD EQ4Q003 Invalid random Check random number EQ4Q004 Invalid IdKG Check IdKG EQ4Q006 Signature verification failure Check input data and RSA key for signature EQ4Q008 RSA key generation failure Retry RSA key generation EQ52D00 Invalid key length Check key length EQ5Q00E Signature generation failure Check input data and RSA key for signature EQ5Q011 GIN H5 is not confirmed GIN H5 must be confirmed EQ5Q018 Host public key injection failure Check Host public key information EQ92D00 Invalid key length Check key length EQ9Q002 Invalid SnSCD Check SnSCD EQ9Q003 Invalid random Check random number EQ9Q004 Invalid IdKG Check IdKG EQ9Q006 Signature verification failure Check input data and RSA key for signature EQ9Q008 RSA key generation failure Retry RSA key generation EQA2D00 Invalid key length Check key length EQAQ00E Signature generation failure Check input data and RSA key for signature EQAQ012 GRN H2 is not confirmed GRN H2 must be confirmed EQAQ018 Host public key injection failure Check Host public key information EQB2D00 Invalid key length Check key length EQBQ001 Invalid keyname Check command message EQBQ004 Invalid IdKG Check IdKG EQBQ006 Signature verification failure Check input data and RSA key for signature EQBQ010 Key type is not matched Check Key Type EQBQ018 Host public key injection failure Check Host public key information EQBQ020 Invalid KG version Check KG version EQE2D00 Invalid key length Check key length EQEN001 RSA decryption failure Check input data and RSA key for decryption EQEQ002 Invalid SnSCD Check SnSCD EQEQ003 Invalid random Check random number EQEQ004 Invalid IdKG Check IdKG EQEQ006 Signature verification failure Check input data and RSA key for signature EQEQ010 Key type is not matched Check Key Type EQEQ014 KTK injection failure Check KTK information EQEQ015 IdKD is not matched Check IdKD EQEQ016 Invalid encoded method Check em type EQEQ019 Invalid KTK information Check KTK information EQEQ021 Invalid KTK version Check KTK version EQEQ022 Invalid KTK serial Check KTK serial EQFQ007 Invalid received information Check command message EQGQ007 Invalid received information Check command message ER16400 RSA keys are not loaded all Return to the factory and load RSA keys ER26400 RSA keys are not loaded all Return to the factory and load RSA keys ER36400 RSA keys are not loaded all Return to the factory and load RSA keys ER41100 Received message length error Check SP message ER42300 Key not found Load key to be needed ER42A00 Mismatch key usage Check key usage ER42B00 Invalid keyname Check keyname ER45000 Undefined RSA key type Check RSA key type ER45700 Signature verification failure Check RSA key and data ER45800 Same with symmetric key name Use different keyname from symmetric key ER46400 RSA keys are not loaded all Return to the factory and load RSA keys ER46500 no unbinding need unbinding ER46600 Root and Host public keys are loaded Unbinding procedure is needed or NVRAM clear ER46700 Only Host public key is loaded Unbinding procedure is needed or NVRAM clear ER46800 Root and Host public key not found Load Root or Host public key ER46900 Modulus getting failure Check RSA key ER46A00 Root and Host public key name is same Use different keyname for Root and Host public key ER46B00 Not Host public key type Check Host public key name and type ER46C00 Not Root public key type Check Root public key name and type ER46D00 no host root key need to load host root key with correct information ER51200 Invalid parameter Check SP message ER55B00 Random number size is over 256 Maximum Random number size must be 256 ER56400 RSA keys are not loaded all Return to the factory and load RSA keys ER81100 Received message length error Check SP message ER81200 Invalid parameter Check SP message ER82000 Key table is full Delete unused key or NVRAM clear ER82200 Not TMK usage Check TMK usage ER82B00 Invalid keyname Check keyname ER82D00 Invalid key length Check the key length. it should be 8 or 16. ER83900 Weak Key Check key value ER83A00 Weak Key Check key value ER84100 Same key value with another TMK TMK key value must be different from another TMK ER84D00 Weak Key Check key value ER85700 Signature verification failure Check RSA key and data ER85F00 RSA decryption failure Check RSA key and data ER86100 Random number comparison failure Check random number ER86200 Same with RSA keyname Use different keyname from RSA Key ER86400 RSA keys are not loaded all Return to the factory and load RSA keys ER86800 Root and Host public key not found Load Root or Host public key ER86900 Modulus getting failure Check RSA key ET11100 Received message length error Check SP message ET11200 Invalid parameter Check SP message ET11400 Default sensitive password entry Enter new sensitive passwords ET12000 Key table is full Delete unused key or NVRAM clear ET12200 Not TMK usage Check TMK usage ET12400 Plain text TMK load Plain text key cannot be loaded ET12500 No component key entered Enter component key ET12600 Component entry is not complete Enter component key completely ET12700 NULL key usage Check key usage ET12B00 Invalid keyname Check keyname ET13700 Multiple key usage only one key usage is needed ET13900 Weak Key Check key value ET13A00 Weak Key Check key value ET13B00 Component key count is less than 2 Minimum component key is 2 ET13C00 Not on entering component key Enter component key ET14100 Same key value with another TMK TMK key value must be different from another TMK ET14C00 Invalid component key digit Check the component key digit. it should be 16 or 32. ET14D00 Weak Key Check key value ET14F00 Not authenticated zeroization Authenticated zeroization ET14H00 The working key name is same with DUKPT key name. Set the different keyname between working key and DUKPT key. ET16200 Same with RSA keyname Use different keyname from RSA Key ET17400 Not in sensitive mode Enter sensitive passwords ET1A100 maximum PIN encryption count of DUKPT Inject new DUKPT key ET1A103 DUKPT Key Table Full Delete an existing DUKPT key and inject DUKPT key ET1A104 Not DUKPT key usage Check key usage value EU11100 Received message length error Check SP message EU21100 Received message length error Check SP message EU21200 Invalid parameter Check SP message EU28000 Not on updating firmware Start firmware update at the first time EU28300 Not Version code Check firmware file EU35700 Signature verification failure Check RSA key and data EU38000 Not on updating firmware Start firmware update at the first time EV2FB00 Undefined EPP state Check EPP module EW11200 Invalid parameter Check SP message EW1FD13 Not default ID and password Enter default or NVRAM clear EW21200 Invalid parameter Check SP message EW2FD0E ID is NULL value Register non NULL ID EW2FD10 Not in removal sensitive mode Enter removal sensitive id and password EW3FA00 Undefined EPP state Check EPP module EW3FD01 Not two ID Register at least 2 ID EW3FD0E ID is NULL value Register non NULL ID EW3FD10 Not in removal sensitive mode Enter removal sensitive id and password EW3FD12 I2C write failure Check if removal switch is attached EW4FA00 Undefined EPP state Check EPP module EW4FD01 Not two ID Register at least 2 ID EW4FD0E ID is NULL value Register non NULL ID EW4FD10 Not in removal sensitive mode Enter removal sensitive id and
password EW5FF0F ID not found Check existing ID EXX1000 Undefined main command Check main command code EXX1500 Glue attack is detected Check EPP Key state F000100 Number of Bill is not inputted Enter number of bill. (required) F000200 Parameter is not properly set
(Surcharge Owner) Enter surcharge owner. (required) F000300 Parameter is not properly set
(Surcharge Amount) Enter surcharge amount.
(required) F000400 Parameter is not properly set
(Adver. Text refreshing timer) Enter Ad text refresh timer. F000500 Parameter is not properly set
(Advertisement text) Enter Ad text. F000600 Parameter is not properly set
(Dispense limit) Enter Dispense limit. F000700 Parameter is not properly set
(Denomination) Enter Denomination. (required) F000800 Parameter is not properly set
(Fast Cash) Enter Fast Cash amount. F000900 Master Key Index invalid Check Master key index. F000A00 Master Key empty Enter Master key. (required) F000B00 Host Phone Number is not
inputted Enter Host phone number.
(required) F000C00 Error Retry Timer is not
inputted Enter Retry timer. F000D00 RMS Password is not inputted
in RMS Enable Enter RMS password. F000E00 RMS Phone Number is not
inputted in RMS Enable Enter RMS phone number. F000F00 Terminal Number is not
inputted Enter Terminal number. (required) F001000 Routing ID is not inputted Enter Routing ID. (required) F001100 Master Key Serial Number is
not inputted Enter Master key serial number. F001200 Non-Cash Type text is not
inputted Enter Non-cash type text. F001300 Parameter is not properly set Check proper parameters in
setting. F001400 NVRAM Failure Try to clear NVRAM F001500 ATM Serial No. Empty Enter ATM serial number.
(required) F001600 Default master password was
not changed F001F00 Machine serial number is not
set Check serial number. 2. Set serial
number. F002F00 Host type is not set Check host type. 2. Set host type. F003F00 Communication ID invalid (only
triton) Contact to technician support
team . F004F00 EPP(Pinpad) key mode is invalid 1. Check modem cable
2. Contact to technician support team F005F00 Denomination is invalid 1. Check modem cable
2. Contact to technician support team F006F00 Failed Host Connection! 1. Check Host Connection.
2. Contact to technician support team. F007F00 Invalid Exchange Rate Download the exchange rate from
RMS F00FF00 Failed to write Journal 1.Back up journal to thumb drive 2.Clear journal
3.Reboot ATM FFFFFFF NVRAM is broken 1. Reset Master Password
2. Clear NVRAM POWERAB UPS ABNORMAL Check UPS POWERAC POWER OUT OR AC OFF Check AC power status and
environment POWERBA BATTERY LOW 1. Check AC power status and environment
2. Check UPS SDN0100 Service Panel (SPL)
communication error Check the cables and
connections.

Error Code	Description	Resolution
1106910	LOST SLIP, DEV_SPR
2001000	Receipt paper jam	Remove any jammed paper from the printer.
2001200	Receipt printer feed plate open	Close the feed plate.
2001300	Out of receipt (Receipt paper empty)	Replenish the receipt paper.
2010100	Receipt printer lever opened	Close the lever of print head completely.
2010200	Receipt printer head overheated	Wait the time until the temperature of head adequately slow down and try to initialize.
2010300	Receipt paper jam	Remove jammed paper between printer head and rollers.
2010400	Receipt paper empty	1. Replenish receipt paper.2. Check the status of sensor and its connector.
2010500	Receipt paper is empty	1. Check the status of setting paper.2. Check the status of sensor and its connector.
2010600	Thermal printer is overheated	After terminating self-test and initialize receipt printer.
2010600	Command is received while doing self-test	After terminating self-test and initialize receipt printer.
2010700	No receipt paper	1. Replenish receipt paper in paper charger. 2. Check the status of Near End sensor and its connector.
2010800	Receipt paper cutting error	1. Check the Cutter module. 2. Check if printer head lever is properly close.
2010900	No sensing black mark (dark sensor)	1. Check the status of Black mark sensor.2. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark).
2010A00	The size of image print data is abnormal	Check the AP version and initialize.
2080100	Receipt printer lever opened	Close the lever of print head completely.
2080200	Receipt printer head overheated	Wait the time until the temperature of head adequately slow down and try to initialize.
2080300	Receipt paper jam	Remove jammed paper between printer head and rollers.
2080400	Receipt Paper Jam	1. Replenish receipt paper. 2. Check the status of sensor and its connector.
2080500	Receipt paper setting error	1. Check the status of setting paper. 2. Check the status of sensor and its connector.
2080600	Command is received while doing self-test	After terminating self-test and initialize receipt printer.
2080700	No receipt paper	1. Replenish receipt paper in paper charger. 2. Check the status of Near End sensor and its connector.
2080800	Receipt paper cutting error	1. Check the Cutter module. 2. Check if printer head lever is properly close.
2080900	No sensing black mark (dark sensor)	1. Check the status of Black mark sensor. 2. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark).
2080A00	The size of image print data is abnormal	Check the AP version and initialize.
9720000	Receipt printer communication error during SP opening	Check if communication cable or COM port is not connected.
9722010	Receipt Printer communication failure during COM port open	1. Do RESET at Operator Function. 2. Reboot ATM.
9722DN0	Receipt Printer communication failure during sending command to Receipt Printer	1. Do RESET at Operator Function. 2. Reboot ATM.
97912XX	DEV_SPR Time Over Error	1. Reboot ATM. 2. Call your attendant.
97922XX	DEV_SPR FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
A010100	Detecting the lever opened before executing command	Close the feed lever.
A010200	Printer thermal head overheated while executing command	Check the thermal printer head and change if necessary
A010300	Paper jam detected before executing command	Remove any jammed paper from the printer.
A010400	Paper setting error detected before executing command	Remove and re-install the receipt paper.
A010500	Paper check error detected before executing command	Remove and re-install the receipt paper.
A010800	Paper cutter software check error detected before executing command	Check for and remove any jammed paper.
A080100	Open lever detected while executing command	Remove any jammed paper.
A080200	Receipt printer head overheated while printing	Check the thermal printer head and change if necessary.
A080300	Paper jam detected while executing command	Remove and re-install the receipt paper.
A080400	Paper setting error detected before executing command	Remove and re-install the receipt paper.
A080500	Paper check error in doing command	Remove any jammed paper.
A080800	Paper cutter software check error detected while executing command	Check for and remove any jammed paper.
ADN0100	No response detected for 30 seconds after sending command	Check cable and connection between the CE and printer.
ADN0F00	No response detected for 30 seconds after sending command	Check cable and connection between the CE and printer.
ADN1100	No response detected after 3 retries	Check for notes in the Cash Dispenser. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Otherwise the dispenser may require service.
ADN1200	No response detected between ENQ-ACK after 5 retries of ENQ	Check cable and connection between the CE and printer.
ADN1300	No response detected after 5 retries because of timeout between STX-BCC interval	Check cable and connection between the CE and printer.
	HYOSUNG CE – E.2 CARD READER ERROR CODES
8217091	Card in card reader	Remove Card.
1101910	LOST CARD”, DEV_MCU
9723010	Failed to open device	Failed to open device
9723016	Time out to receive data	Check the serial port or cable.
9723019	Polling down	Check the serial port or cable.
9730100	IC CARD DENIAL
9730200	IC CARD ONLINE DATA ERROR
9730300	IC CARD ERROR
97913XX	DEV_MCU Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
97923XX	DEV_MCU FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
	HYOSUNG CE – E.3 JOURNAL PRINTER ERROR CODES
9721111	Offline status	1. Check communication cable connected properly. 2. Check power cable connected properly.
9721112	On busy	Check printer’s working status.
9721121	Mechanics Error	1. Recover printer’s mechanical Error. 2. Reboot ATM.
9721122	Recoverable Error	1. Recover printer’s Error. 2. Reboot ATM.
9721123	Unrecoverable Error	Reboot ATM.
9721124	Paper jammed	Remove jammed paper.
97911XX	DEV_JPR Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
97921XX	DEV_JPR FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
	HYOSUNG CE – E.4 CASH DISPENSER ERROR CODES
1102910	LOST WITHDRAW CASH”, DEV_CSH
1102920	LOST DEPOSIT CASH”, DEV_CSH
1103910	LOST CARD & SLIP”, DEV_MCU | DEV_SPR
2000100	No cassette	Insert or re-insert the cassette(s). Check cassette sensor.
2000200	Note shortage	Replenish the cassette.
2000300	Reject bin full	Remove notes from the reject bin and try the Cassette Total function again.
2000500	Cash Dispenser Unit data setting error	Check Cash Dispenser Unit information. (Currency, Denomination, etc.)
2001600	Note detected in stacker (shutter or presenter type)	Clear any notes from the stacker.
2021500	Sensor detects note in delivery path before CDU dispenses	Remove note from the CDU delivery path.
2131500	CS4 sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right before the reject bin.	Remove note from the CDU delivery path.
21A1500	CS1A sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 1st cassette.	Remove note from the CDU delivery path.
21B1500	CS1A sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 1st cassette.	Remove note from the CDU delivery path.
21B1500	CSB sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 1st cassette.	Remove note from the CDU delivery path.
24A1500	CS3A sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 3rd cassette.	Remove note from the CDU delivery path.
24B1500	CS3B sensor detects note in delivery path before CDU dispenses. Sensor is located along the delivery path right after where the note exits the 3rd cassette.	Remove note from the CDU delivery path.
4000000	Cash Dispenser(CDU) received the undefined command from AP software	1. Get the trace file and log files in D:\trace 2. Call your attendant
	HYOSUNG CE ERROR CODES
4001100	Detecting CS2 Dark (Front Access Type: Reject box is opened.)	1. Remove notes on CS2 sensor. 2. Clean CS2.
4001400	CS4A sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS4A.
4001500	CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4A.
4001800	CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS4B.
4001900	CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS2 and CS4B.
4001C00	CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS4A and CS4B.
4001D00	CS2, CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS2, CS4A and CS4B.
4002100	CS1A sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A.
4002200	CS1B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1B.
4002300	CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A and CS1B.
4002800	CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS13.
4002900	CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path 2. Clean CS1A and CS13.
4002A00	CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1B and CS13.
4002B00	CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses	1. Remove note from the CDU delivery path. 2. Clean CS1A, CS1B and CS13.
4003000	Failed in checking the main motor echo	1. Initialize. 2. Check Main Motor Encoder Slit. 3. Initialize after Power On/Off. 4. Check Encoder Sensor CS8 BRKT. 5. Check CS8 Sensor Cable. 6. Change Main Motor Encoder Slit Sensor CS8.
4003100	Failed in checking the reject gate solenoid echo
4003200	Failed in checking the present gate solenoid echo
4003300	Check sum error (No information is set)	1. Check Cash Dispenser Information after reading Cash Dispenser version. 2. Initialize. 3. Initialize after executing Cash Dispenser Information Set(‘P’) Command. 4. Change Cash Dispenser B/D.
4003400	Error of two sheets detecting sensor(CS5_1) for initializing	1. Check CS5_1 Sensor Cable. sensor(CS5_1) for initializing 2. Check second Dip Switch in Cash Dispenser B/D. 3. Change CS5_1 Sensor.
4003600	Error of CS 2, CS13 sensor during initialization
4003700	Error of 2 sheets detecting sensor (CS5_1 / CS5_2) for dispensing	1. Check Cash Dispenser Board Segment. 2. Initialize. 3. Read data of ‘Read Double Sensor’ Command.
4003800	Error in checking SRAM
4003900	Gate operation sensor (CS3) error before initial recovery	1. Initialize after removing notes or dust over Gate. 2. Check CS3 Sensor BKRT. 3. Check CS3 Sensor Cable. 4. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor. 5. Replace Reject Solenoid 1.
4003A00	When more than 5 sheets of cash dispensing is required during a test	1. Check command that Cash Dispenser is received. 2. Check Cash Dispenser EP ROM Version or specification.
4003B00	When CS15A or CS 15B sensor is detected as dark after initial recovery	1. Remove notes or dust on CS15A Sensor. 2. Check CS15A Sensor Cable. 3. Exchange Sensor after abnormal operating CS15A Sensor.
4004000	Cassette is removed during dispensing	1. Check the cassette catcher 2. Set the cassette properly
4004100	Error if re-driving is over 5 times during separated rejection	1. Check notes in Reject Box 2. Rearrange notes in Cassette 3. Remove dust in CS15AB, CS31AB, CS41AB, CS1AB Sensor 4. Check dust existing in CS5 Sensor Guide 5. Check dust existing in Main Motor Encoder Slit 6. Check index value of notes each cassette
4004200	In case the number of notes detected outlet sensor(CS13) is less than the number of required notes	1. Check notes dispensed and rejected. 2. Remove notes jammed in CDU.3. Remove dust in CS13 Sensor. 4. Exchange sensor after abnormal operating CS13 Sensor.
4004300	Error if total reject is more than 20 sheets	1. Check notes in Reject Box. 2. Rearrange notes in Cassette. 3. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor. 4. Check dust in existence CS5 Sensor Guide. 5. Check notes index value.
4004400	Error if continuous 5 times are rejected	1. Check notes in Reject Box. 2. Rearrange notes in Cassette. 3. Check dust in Main Motor Encoder Slit. 4. Remove dust in CS15AB, CS31AB, CS1AB Sensor. 5. Exchange CS8 Encoder Slit Sensor.
4004500	In case the number of notes detected outlet sensor (CS13) is more than required notes	1. Check notes dispensed and rejected. 2. Remove dust in CS13 Sensor. 3. Exchange sensor after abnormal operating CS13 Sensor.
4004600	Program error(Separated rejection)	1. Check notes in 1 Cassette. 2. Check Sensor(CS6) Poll. 3. Check jam in 1 cassette and reload. 4. Remove dust in CS1A, CS1B Sensor. 5. Exchange 1 cassette box when there are many error.
4004700	1 cassette mis-feed error (Separated rejection)	1. Check notes in 1 Cassette. 2. Check Sensor(CS6) Poll. 3. Check jam in 1 cassette and reload. 4. Remove dust in CS1A, CS1B Sensor. 5. Exchange 1 cassette box when there are many error.
4004800	Error if the number of dispensed notes is not matched to the requested	1. Check CS13 sensor (note jam and dust). 2. Replace CS13 sensor.
4004900	Error to dispense 0 sheets to be required (Separated rejection)	1. Check received command. 2. Check communication cable. 3. Check Cash Dispenser Firmware Version.
4004A00	Error of note jam (Separated rejection)	1. Remove jammed notes on Cash Dispenser return path. 2. Remove dust in CS1~CS4 sensor. 3. Install after rearranging notes in cassette.
4004B00	Continuous 3 times error if note is long (once tried, twice retried)>Separated rejection	1. Check state of notes in reject box. 2. Rearrange notes in cassette. 3. Check Index of notes. 4. Check foreign objects in the main motor encoder slit. 5. Replace the CS8 encoder slit sensor.
4004C00	In case the number of notes detected outlet sensor (CS13) is more than that of notes detected on CS1A,B sensor	1. Check CS1 sensor. 2. Reconnect CS1 sensor.
4004E00	Error of being removed 2nd cassette before separate rejection	1. Set cassette #2 correctly. 2. Check the catcher inside cassette #2 guide.
4005100	Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit.	1. Check the Cash Dispenser received command. 2. Check the abnormal communication cable. 3. Check the Cash Dispenser firmware version and refer to specifications.
4005200	The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B)	1. Remove the remaining notes at a sensor in front of the CST. 2. Realign notes in the cassette. 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit.
4005300	Error for the double note detection during separation.
4005400	Cash Dispenser EP Program Error during dispense operation (failed table search)	1. Initialize after resetting the power. 2. Upgrade the Cash Dispenser firmware or download software again. 3. Replace the Cash Dispenser B/D.
4005500	Timeout due to note’s length error passed through the CS13 during dispense operation	1. Remove a jammed note between the tray and Cash Dispenser. 2. Remove a jammed note at the position of the CS13 sensor. 3. Remove a dust on the CS13 sensor.
4005600	Abnormal operation of the gate solenoid during dispense operation	1. Remove a jammed note on the gate. 2. Remove notes in the reject box and remount the reject box. 3. Check if the CS3 sensor bracket is bent. 4. Check if the CS3 sensor cable is disconnected (CN10 #9~10). 5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 6. Replace the reject solenoid 1.
4005700	Cash dispenser configuration error	1. Replace cash dispenser PCB. 2. Reconfigure cash dispenser setup data
4005800	Retract box position error during command reserved operation	1. Mount the retract box or open the box cover. 2. Check if CS62 sensor poll is abnormal. 3. Check if the CS62 sensor cable is disconnected . (Cash Dispenser Board CN10 #5~2).
4005900	Initial jam time error	1. Remove jammed notes. 2. Clean the sensors (CS1~CS15) in cash dispenser.
4005B00	2 Cassette Miss Feed Error (Fail to reject bill separately)
4005D00	Continuously detected 2 notes for three times or more during dispense operation	1. Check notes’ status in the reject box. 2. Realign notes in the cassette. 3. Check foreign objects at the position of the CS5 Sensor Guide. 4. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12).
4006000	Something is detected in C31AB sensor before dispensing bills from 3rd cassette
4006100	Something is detected in C31AB sensor before dispensing bills.
4006200	Bills are remained in CS1AB sensor after dispensing bills.
4006300	Bills are remained in CS31AB sensor after dispensing bills
4006A00	CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette
4006B00	Something is detected on CS31A, CS31B sensor during initialization
4007000	Something is detected on CS41AB sensor before dispensing bills from fourth cassette
4007200	Something is detected on CS41AB sensor during dispensing bills
4007300	Bills is remained in CS41AB sensor after dispensing bills
4007A00	CS31AB ~ CS13 Time out (Jam) during dispensing bills from fourth cassette
4007B00	Something is detected on CS41A, CS41B sensor in initialization
4007C00	Miss-feed error in 4th cassette
4007D00	Trying to dispense bills from 4th cassette but the 4th cassette doesn’t installed
4008000	Something is detected on CS15AB sensor before dispensing operation
4008100	Something is detected in C15AB sensor during dispensing operation
4008200	Bill is remained in CS15AB sensor after dispensing operation
4008F00	CS13 sensor detects a bill with hole during dispensing
4009A00	CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette.
4009D00	Trying to dispense bills from 3rd cassette but the 3rd cassette doesn’t installed.
4009F00	3 cassette miss feed error
400AC00	Something is detected on CS2 sensor after dispense operation
400BC00	Communication error – Command Length doesn’t match
400BE00	Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 sensor detects the gap too close
400C700	Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTW
400C800	Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW
400C900	Something is detected on CS14 sensor after dispense operation
400CC00	Bill is remained on the sensor in front of cassette during resetting
400D000	Bills are passed on CS13~CS12 sensor – Timeout[Jam], MB TTW
400D100	Cash Dispenser communication failure during sending command to cash dispenser	1. Do RESET at Operator Function. 2. Reboot ATM.
4DN0100	Cash Dispenser communication failure during receiving command to cash dispenser	1. Do RESET at Operator Function. 2. Reboot ATM.
4DN8100	Communication error of Shutter
8216091	Cash jammed on Cash Dispenser	1. Remove jammed notes on Cash Dispenser return path. 2. Remove dust in CS1~CS4 sensor.
9712000	Failed to create file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712100	Failed to read file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712200	Failed to write file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712300	Failed to close file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712400	Failed to close file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712500	Failed to close file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9712600	Failed to close file	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9719000	Failed to execute an extra command in the status of Cash Unit Exchange	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9719100	In case of not being the status of Cash Unit Exchange out of End Exchange	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9719200	In case of carrying out Cash In Start command at two times	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9719300	In case of not being the status of Cash In out of End Cash In	1. Reboot ATM. 2. Reinstall software. 3. Replace hard disk drive.
9719400	Invalid Cash Unit ID	Reconfigure cash dispenser setup data.
9719500	Invalid Cash Unit number	Reconfigure cash dispenser setup data.
9719600	The abnormal of the number of Cash Unit	Reconfigure cash dispenser setup data.
9719700	No. of dispensed notes that software counts is not matched to it cash dispenser responded	1. Initialize after resetting the power. 2. Upgrade the Cash Dispenser firmware or download software again. 3. Replace the Cash Dispenser B/D.
971A000	Invalid denomination	Reconfigure denomination at supervisor mode.
971A100	Invalid currency	Reconfigure currency at supervisor mode.
971A200	“CASSETTE OFF POSITION” Not dispensable	1. Reconfigure denomination. 2. Reconfigure currency.
971A300	In case the number of bills dispensed exceeds the maximum dispensing bill	1. Check cash dispenser driver (CDM SP) version. 2. Reconfigure the maximum dispensable count.
971A400	In case the number of coins dispensed exceeds the maximum dispensing coin	1. Check coin dispenser driver version. 2. Reconfigure the maximum dispensable count.
971A500	Invalid mix number	Reconfigure cash dispenser at supervisor mode.
971A500	Invalid mix number	Reconfigure cash dispenser at supervisor mode.
971A600	In case automatic Retry of SP fails 3 times
971A700	There is no setting information about automatic Retry standard
971B000	In case of being executed Reject or Retract command without being the bills in stacker	1. Check a dust in stacker. 2. Reconfigure the maximum dispensable count.
971C000	Not supported command Reinstall software
971D100	Partial dispense	1. Check the replenished amount and replenish. 2. Check the notes in cassette #1.
971D200	Partial dispense from cassette #2	1. Check the replenished amount and replenish. 2. Check the notes in cassette #2.
971D300	Partial dispense from cassette #3	1. Check the replenished amount and replenish. 2. Check the notes in cassette #3.
971DX00	In case partial bills dispensed by dispensing demand when Partial Dispense option is on. “X” means cassette number
9740000	Cash Dispenser communication failure during COM port open	1. Do RESET at Operator Function. 2. Reboot ATM.
9740102	In case nonexistent Note Index is set
9741100	When sensing CS2 Dark (Error code, 400FF00 is subdivided by location of sensor.)
9741400	When sensing CS4A Dark (Error code, 400FF00 is subdivided by location of sensor.)
9741800	When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9742100	When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9742800	When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor.)
9743B00	When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9744700	Cash picking-up fail while cash in cassette #1 is enough	1. Check bill jam or no note in cassette #1. Check cash dispenser.
9745B00	Cash picking-up fail while cash in cassette #2 is enough	1. Check bill jam or no note in cassette #2. 2. Check cash dispenser.
9746B00	When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9747C00	Cash picking-up fail while cash in cassette #4 is enough	1. Check bill jam or no note in cassette #2. 2. Check cash dispenser.
974FF00	When sensing bills in the Stacker (Error code, 400FF00 is subdivided by location of sensor.)
97914XX	DEV_Cash Dispenser Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
97924XX	DEV_Cash Dispenser FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
9799499	DISPENSER COUNT ERROR	Check the sensor on cash dispenser.
	HYOSUNG CE – E.5 MODEM ERROR CODES
D030000	Modem is not responding	Check the modem controller.
D030100	The target call address has call blocking enabled	1. Check modem cable. 2. Contact to technician support team.
D030200	The specified terminal identifier is invalid	1. Check modem cable. 2. Contact to technician support team.
D030300	All call appearances on the specified address are currently in use	1. Check modem cable 2. Contact to technician support team.
D030400	The disable address parameter contains dialing control characters that are not processed by the service provider	1. Check modem cable. 2. Contact to technician support team.
D030500	The specified country/region code is invalid	1. Check modem cable. 2. Contact to host and phone company.
D030600	The operation failed for an unspecified or unknown reason	Contact to technician support team.
D030700	Insufficient resources to complete the operation	Contact to technician support team.
	HYOSUNG CE – E.6 MISCELLANEOUS ERROR CODES
1030100	DEV_PIN (Key data error from host)	Contact to host.
2000400	Vault door open	Close the vault door. Check door switch.
9701010	Failed to connect communication between SP of PIN and EP of one	Check if communication cable or COM port is not connected.
9701016	Received data time out of EPP	Check if communication cable or COM port is not connected.
9701017	Delivered data time out of EPP	Check if communication cable or COM port is not connected.
9701031	Failed to produce Thread of EPP	Reboot ATM.
9701040	Failed to produce Thread of EPP	Reboot ATM.
9701060	Failed to create buffer	Reboot ATM.
9701111	BCC error of EPP	Check BCC logic of EPP.
9701151	EPP is down when it receives an ‘Get Status’ command	1. Reboot ATM. 2. Replace pin pad.
9701152	EPP is down when it receives an ‘Clear Func Key’ command	1. Reboot ATM. 2. Replace pin pad.
9722020	File Open Error	1. Reboot ATM. 2. Call your attendant.
9722060	Memory Allocate Error (Print Form Allocate Index Buffer Fail)	1. Reboot ATM. 2. Call your attendant.
9722068	Invalid Media Name	1. Reboot ATM. 2. Call your attendant.
97221A2	Invalid Unit	1. Reboot ATM. 2. Call your attendant.
97221C1	Form is not Found	1. Reboot ATM. 2. Call your attendant.
97221C4	Form Name is NULL	1. Reboot ATM. 2. Call your attendant.
97221C5	Invalid Form	1. Reboot ATM. 2. Call your attendant.
97221C6	Print Form() offset is Invalid	1. Reboot ATM. 2. Call your attendant.
97221C7	Invalid Form (Too many Fields in the form)	1. Reboot ATM. 2. Call your attendant.
97221D1	Media is not Found	1. Reboot ATM. 2. Call your attendant.
97221D3	Media Overflow when form size is larger than media size	1. Reboot ATM. 2. Call your attendant.
97221D4	Media Name is NULL	1. Reboot ATM. 2. Call your attendant.
97221D5	Invalid Media (Attribute for Media definition is not proper)	1. Reboot ATM. 2. Call your attendant.
97221D6	Invalid Media (Area size is larger than media size)	1. Reboot ATM. 2. Call your attendant.
97221D7	Invalid Media (Size of Media Name is exceeded to 2048 bytes totally)	1. Reboot ATM. 2. Call your attendant.
97221E1	Field is not Found	1. Reboot ATM. 2. Call your attendant.
97221E2	Field Error (This Field must have initial value)	1. Reboot ATM. 2. Call your attendant.
97221E3	Non-Indexed value for Indexed Field	1. Reboot ATM. 2. Call your attendant.
97221E4	Invalid Field	1. Reboot ATM. 2. Call your attendant.
97221E5	Invalid Field (This Field’s width is 0)	1. Reboot ATM. 2. Call your attendant.
9740020	Failed to create file	1. Reboot ATM. 2. Call your attendant.
9740025	Failed to copy file	1. Reboot ATM. 2. Call your attendant.
9745500	System power off while dispensing
97915XX	DEV_BRM Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
97916XX	DEV_PBM Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
97918XX	DEV_PIN Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
9791AXX	DEV_FNG Time-over Error Code	1. Reboot ATM. 2. Call your attendant.
9791BXX	DEV_VFD Time over Error Code	1. Reboot ATM. 2. Call your attendant.
97925XX	DEV_BRM FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
97926XX	DEV_PBM FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
97928XX	DEV_PIN FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
9792AXX	DEV_FNG FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
9792BXX	DEV_VFD FATAL ERROR (WARNING)	1. Reboot ATM. 2. Call your attendant.
9799901	DOOR CHECK	1. Reboot ATM. 2. Call your attendant.
9799902	LIGHT ERROR	1. Reboot ATM. 2. Call your attendant.
9799903	SPL ERROR	1. Reboot ATM. 2. Call your attendant.
9799904	PIN ERROR	1. Reboot ATM. 2. Call your attendant.
9799905	SENSOR CHECK	1. Reboot ATM. 2. Call your attendant.
9799907	UPS ERROR	1. Reboot ATM. 2. Call your attendant.
9799908	SCREEN ERROR	1. Reboot ATM. 2. Call your attendant.
991@@91	ON TRANSACTION POWER OFF	1. 1. Check power supply. 2. Check backup battery.
D000100	Error while modem initializing	Check the modem connection and the modem test.
D000200	Reversal transaction failure	Check for any CDU error codes and the number of notes dispensed to customer.
D000300	PIN ERROR	Transaction was denied by host.
D000400	INVALID PIN	Reboot ATM.
D000500	BANK UNAVAILABLE	Transaction was denied by host.
D000600	CARD NOT SUPPORTED	Transaction was denied by host.
D000700	INSUFFICIENT FUNDS	Transaction was denied by host.
D000800	INELIGIBLE TRANSACTION	Transaction was denied by host.
D000900	INELIGIBLE ACCOUNT	Transaction was denied by host.
D001000	DAILY LIMIT EXCEEDED	Transaction was denied by host.
D001100	UNABLE TO PROCESS	Transaction was denied by host.
D001200	Invalid transaction	Check the transaction from the host and try again.
D001300	Invalid amount	Check the transaction from the host and try again.
D001400	Invalid card number	Check the transaction from the host and try again.
D001400	Invalid card number	Check the transaction from the host and try again.
D001500	UNABLE TO PROCESS	Transaction was denied by host.
D001600	WITHDRAWAL LIMIT ALREADY REACHED	Transaction was denied by host.
D001700	INVALID AMOUNT	Transaction was denied by host.
D001800	EXTERNAL DECLINE	Transaction was denied by host.
D001900	SYSTEM ERROR	Transaction was denied by host
D002000	Surcharge screen should have been displayed	Check the transaction from the host and try again. Check BIN List.
D002100	ROUTING LOOKUP PROBLEM	Transaction was denied by host.
D002200	UNABLE TO PROCESS	Transaction was denied by host.
D002300	TRANSACTION NOT SUPPORTED	Transaction was denied by host.
D002400	Exceeds Issuer Withdrawal Limit	Check the transaction from the host and try again.
D003900	No Credit Account	Check the transaction from the host and try again.
D005100	Insufficient Funds	Check the transaction from the host and try again.
D005200	No Checking Account	Check the transaction from the host and try again.
D005300	No Savings Account	Check the transaction from the host and try again.
D005400	Expire Card	Check the transaction from the host and try again.
D005500	Incorrect Pin	Check the transaction from the host and try again.
D005700	Transaction not Permitted – Card	Check the transaction from the host and try again.
D005800	Transaction not Permitted – Terminal	Check the transaction from the host and try again.
D006100	Exceeds Withdrawal Limit	Check the transaction from the host and try again.
D007500	PIN Tries Exceeded	Check the transaction from the host and try again.
D007800	No Account	xxxx
D008000	Invalid Date	xxxx
D008300	Can not Verify PIN	Check the transaction from the host and try again. Try different cards.
D008600	Can not Verify PIN	Check the transaction from the host and try again. Try different cards.
D009100	Bank Unavailable	Check the transaction from the host and try again.
D009200	System Unavailable	Check the transaction from the host and try again.
D009300	Transaction Serial Number mismatch	Check the transaction from the host.
D009400	Record format mismatch	Check the transaction from the host.
D009500	Routing ID mismatch	Check the transaction from the host.
D009600	Terminal ID mismatch	Check the transaction from the host.
D009700	Response Type mismatch (Reversal)	Check the transaction from the host.
D009800	Response Type mismatch (Day Close)	Check the transaction from the host.
D009900	Response Type mismatch (Config.)	Check the transaction from the host.
D009A00	Response Type mismatch (Withdrawal/Balance/Transfer)	Check the transaction from the host.
D009B00	STX error	Check the transaction from the host.
D009C00	ETX error	Check the transaction from the host.
D009D00	FS out (after response code)	Check the transaction from the host.
D009E00	FS out (after retrieval reference number)	Check the transaction from the host.
D009F00	FS out (after system trace audit number)	Check the transaction from the host.
D00A000	FS out (after account balance)	Check the transaction from the host.
D00A100	FS out (after available balance)	Check the transaction from the host.
D00A200	FS out (after surcharge amount)	Check the transaction from the host.
D00A300	FS out (after authorization response text)	Check the transaction from the host.
D00A400	ETX wrong position	Check the transaction from the host.
D00A500	FS out (after total cash dispense amount)	Check the transaction from the host.
D00A600	FS out (after total non-cash dispense amount)	Check the transaction from the host.
D00A700	FS out (after total surcharge amount)	Check the transaction from the host.
D00A800	FS out (after config surcharge amount)	Check the transaction from the host.
D00A900	ETX out (config)	Check the transaction from the host.
D00AC00	Invalid data received from the host (MAC data mismatch)	Check the transaction from the host.
D00B000	TERMINAL ID MISMATCHED
D00B100	TRANSACTION CODE MISMATCHED	.
D00B200	SECOND FIELD ID CODE MISMATCHED
D00B300	FIRST DES KEY WRONG SIZE
D00B400	SURCHARGE AMOUNT WRONG SIZE
D00B500	Sequence Number MISMATCHED
D00B600	INVALID RESPONSE CODE ERROR
D00B700	Authorization Number Error
D00B800	BUSINESS DATE Error
D00B900	Transaction time Number Error
D00BA00	BUSINESS DATE Error
D00BB00	Balance amount Error
D00BC00	Actual Surcharge Error
D00BD00	Sequence Number MISMATCHED
D00BF00	BUSINESS DATE Error
D00C000	Settlement Error
D00C100	Host Mac result error	Check the key mode and MAC value.
D00C200	ATM Mac result error	Check the key mode and MAC value.
D011100	REVERSAL DECLINED
D022200	PIN CHANGE DECLINED
D100000	No connection	1. Check phone number. 2. Check modem cable. 3. Contact phone company.
D110000	Cannot receive ENQ from the host	1. Check phone number. 2. Check modem cable. 3. Contact telephone company.
D120000	Transmission error : Failed to receive requesting the modem to send the data.	1. Check modem and modem cable connection. 2. Contact telephone company.
D130000	Receiving NAK more than 3 times	1. Check modem and modem cable connection. 2. Contact telephone company.
D140100	Disconnected by Unknown Reason	1. Check modem and modem cable connection. 2. Contact telephone company.
D140200	Disconnected by rejected call from remote party	Try again later.
D140300	Disconnected because the local phone was picked up	Try again later.
D140400	Disconnected by Forwarded	1. Check modem and modem cable connection. 2. Contact telephone company.
D140500	Disconnected by Unreachable	1. Check modem and modem cable connection. 2. Contact telephone company.
D140600	Disconnected by Congestion	1. Check modem and modem cable connection. 2. Contact telephone company.
D140700	Disconnected by Incompatible	1. Check modem and modem cable connection. 2. Contact telephone company.
D140800	Disconnected by unknown reason	1. Check modem and modem cable connection. 2. Contact telephone company.
D140900	Disconnected by Bad Address	1. Check modem and modem cable connection. 2. Contact telephone company.
D141000	Disconnected by Unavailable	1. Check modem and modem cable connection. 2. Contact telephone company.
D150000	1. Modem dial connection time-out (while dialing the modem) 2. No response from host for 60 seconds	1. Check modem and modem cable connection. 2. Contact telephone company.
D160100	Disconnected by Bad Address	1. Check modem and modem cable connection. 2. Contact telephone company.
D160200	Disconnected by Unavailable	1. Check modem and modem cable connection. 2. Contact telephone company.
D160300	Disconnected by Out of Order	1. Check modem and modem cable connection. 2. Contact telephone company.
D170000	No carrier (while sending/receiving data after dial connection)	Check host.
D170100	No Carrier during ENQ data receive from host	Check host.
D170200	No Carrier before sending data send to host	Check host.
D170300	No Carrier during sending data send to host	Check host.
D170400	No Carrier during ACK/NAK data send to host	Check host.
D170500	No Carrier during ACK/NAK data receive from host	Check host.
D170600	No Carrier during receiving data	Check host.
D170700	NAK retry error.
D170800	Send retry error
D170900	Modem initialize fail
D171000	Modem Comport Failed
D180000	No Dial Tone(in Modem dial connection)
D190000	No Answer
D200000	Dial(Line) busy Try again later.
D210000	Time out(30sec.) for initializing modem before Modem Dial connecting	Check telephone line connection. Test Modem.
D220000	not receiving EOT from HOST
D230000	No response from Host – Dialing time out to Host	Check telephone line connection. Test Modem. Check phone number.
D250000	Cannot connect to the host	Check telephone line connection.
D251000	Timeout while Sending	Check telephone line connection.
D251100	Communication error while Sending	Check telephone line connection.
D251200	Socket error while Sending	Check telephone line connection.
D251300	Timeout while Receiving	Check telephone line connection.
D251400	Communication error while Receiving	Check telephone line connection.
D251500	Socket Error while Receiving	Check telephone line connection.
D320000	No response from Host/Dialing time out to Host	Check telephone line connection.
D320100	Outbound call is aborted	Check telephone line connection.
D320200	Fail to dial out	Check telephone line connection. Test Modem.
D320300	No Line Reply
D320400	Get Line ID Failed
D320500	Modem Comport Failed
D320600	Call Failed
D320700	No Answer
D320800	Modem Call Other Error
D410000	CRC Mismatch	Check telephone line connection.
D410100	No CRC Received	Make sure that the host is using CRC.
DA0xxx0	Host Denial Error Refer to E7.	Description for error code organization.
F000100	Number of Bill is not inputted	Enter number of bill. (required)
F000200	Parameter is not properly set (Surcharge Owner)	Enter surcharge owner. (required)
F000300	Parameter is not properly set (Surcharge Amount)	Enter surcharge owner. (required)
F000400	Parameter is not properly set (Adver. Text refreshing timer)	Enter Ad text refresh timer.
F000500	Parameter is not properly set (Advertisement text)	Enter Ad text.
F000600	Parameter is not properly set (Dispense limit)	Enter Dispense limit.
F000700	Parameter is not properly set (Denomination)	Enter Denomination. (required)
F000800	Parameter is not properly set (Fast Cash)	Enter Fast Cash amount.
F000900	Master Key Index invalid	Check Master key index.
F000A00	Master Key empty	Enter Master key. (required)
F000B00	Host Phone Number is not inputted	Enter Host phone number. (required)
F000C00	Error Retry Timer is not inputted	Enter Retry timer.
F000D00	RMS Password is not inputted in RMS Enable	Enter RMS password.
F000E00	RMS Phone Number is not inputted in RMS Enable	Enter RMS phone number.
F000F00	Terminal Number is not inputted	Enter Terminal number. (required)
F001000	Routing ID is not inputted	Enter Routing ID. (required)
F001000	Master Key Serial Number is not inputted	Enter Master key serial number.
F001100	Master Key Serial Number is not inputted	Enter Master key serial number.
F001200	Non-Cash Type text is not inputted	Enter Non-cash type text.
F001300	Parameter is not properly set	Check proper parameters in setting.
F001400	NVRAM Failure	Try to clear NVRAM.
F001500	ATM Serial No. Empty	Enter ATM serial number. (required)
F001600	Default master password was not changed
F001F00	Machine serial number is not set	1. Check serial number. 2. Set serial number.
F002F00	Host type is not set	1. Check host type. 2. Set host type.
F003F00	Communication ID invalid (only triton)	Contact to technician support team.
F004F00	EPP(Pin pad) key mode is invalid	1. Check modem cable 2. Contact to technician support team
F005F00	Denomination is invalid	1. Check modem cable 2. Contact to technician support team
F006F00	Failed Host Connection!	1. Check Host Connection. 2. Contact to technician support team.
FFFFFFF	NVRAM is broken 2. Clear NVRAM	1. Reset Master Password
POWERAB	UPS ABNORMAL	Check UPS
POWERAC	POWER OUT OR AC OFF	1. Check AC power status and environment. 2. Check AC power status and environment.
POWERBA	BATTERY LOW	1. Check AC power status and environment. 2. Check UPS.
SDN0100	Service Panel (SPL) communication error	Check the cables and connections.