Go to sysadmin
r/sysadmin
r/sysadmin
A reddit dedicated to the profession of Computer System Administration.
Members
Online
•
by
sgargel__
Error Code 0x300005f When Connecting from MacOS to Win10 RDP
We have problem with Win10 RDP connection using Microsoft remote desktop — ver 10.3.8 on MacOS.
Found that is a known issue:
https://remotedesktop.uservoice.com/forums/287834-remote-desktop-client-for-mac/suggestions/39355930-error-code-0x300005f
https://remotedesktop.uservoice.com/forums/925354-remote-desktop-beta-client-for-mac/suggestions/39652759-error-code-0x300005f-when-connecting
But no solution is suggested. Anyone facing this problem has solved ?
Archived post. New comments cannot be posted and votes cannot be cast.
- Remove From My Forums
-
Вопрос
-
I have multiple MAC users using RDP Client 10.3.x that cannot access the RDS Windows 2012R2 RDWeb farm.
They get this error:
—
An error occurred while communicating with the Remote Desktop Gateway. If this keeps happening, contact your network administrator for assistance. Error code: 0x300005f
—
They have downgraded the RDP client to version 8.x and its working fine.
I came up empty on that error code on the Internet.
Any help will be appreciated.
Все ответы
-
We have the same problem. But we are not able to download the RDP Client v8 because in our location the mac appstore only has v10.
Can u upload v8 somewhere for us?
Thanks in advance!
-
We have the same problem. The Mac beta doesn’t solve the problem.
-
Hi,
If beta version did not help, please kindly report that issue via application.
Thanks,
Jenny
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact
tnmff@microsoft.com.
| Code | Reason |
| 0 | No error |
| 1 | User-initiated client disconnect. |
| 2 | User-initiated client logoff. |
| 3 | Your Remote Desktop Services session has ended, possibly for one of the following reasons: The administrator has ended the session. An error occurred while the connection was being established. A network problem occurred. For help solving the problem, see «Remote Desktop» in Help and Support. |
| 260 | Remote Desktop can’t find the computer «». This might mean that «» does not belong to the specified network. Verify the computer name and domain that you are trying to connect to. |
| 262 | This computer can’t connect to the remote computer. Your computer does not have enough virtual memory available. Close your other programs, and then try connecting again. If the problem continues, contact your network administrator or technical support. |
| 264 | This computer can’t connect to the remote computer. The two computers couldn’t connect in the amount of time allotted. Try connecting again. If the problem continues, contact your network administrator or technical support. |
| 266 | The smart card service is not running. Please start the smart card service and try again. |
| 516 | Remote Desktop can’t connect to the remote computer for one of these reasons: 1) Remote access to the server is not enabled 2) The remote computer is turned off 3) The remote computer is not available on the network Make sure the remote computer is turned on and connected to the network, and that remote access is enabled. |
| 522 | A smart card reader was not detected. Please attach a smart card reader and try again. |
| 772 | This computer can’t connect to the remote computer. The connection was lost due to a network error. Try connecting again. If the problem continues, contact your network administrator or technical support. |
| 778 | There is no card inserted in the smart card reader. Please insert your smart card and try again. |
| 1030 | Because of a security error, the client could not connect to the remote computer. Verify that you are logged on to the network, and then try connecting again. |
| 1032 | The specified computer name contains invalid characters. Please verify the name and try again. |
| 1034 | An error has occurred in the smart card subsystem. Please contact your helpdesk about this error. |
| 1796 | This computer can’t connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 1800 | Your computer could not connect to another console session on the remote computer because you already have a console session in progress. |
| 2056 | The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator. |
| 2308 | Your Remote Desktop Services session has ended. The connection to the remote computer was lost, possibly due to network connectivity problems. Try connecting to the remote computer again. If the problem continues, contact your network administrator or technical support. |
| 2311 | The connection has been terminated because an unexpected server authentication certificate was received from the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 2312 | A licensing error occurred while the client was attempting to connect (Licensing timed out). Please try connecting to the remote computer again. |
| 2567 | The specified username does not exist. Verify the username and try logging in again. If the problem continues, contact your system administrator or technical support. |
| 2820 | This computer can’t connect to the remote computer. An error occurred that prevented the connection. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 2822 | Because of an error in data encryption, this session will end. Please try connecting to the remote computer again. |
| 2823 | The user account is currently disabled and cannot be used. For assistance, contact your system administrator or technical support. |
| 2825 | The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support. |
| 3079 | A user account restriction (for example, a time-of-day restriction) is preventing you from logging on. For assistance, contact your system administrator or technical support. |
| 3080 | The remote session was disconnected because of a decompression failure at the client side. Please try connecting to the remote computer again. |
| 3335 | As a security precaution, the user account has been locked because there were too many logon attempts or password change attempts. Wait a while before trying again, or contact your system administrator or technical support. |
| 3337 | The security policy of your computer requires you to type a password on the Windows Security dialog box. However, the remote computer you want to connect to cannot recognize credentials supplied using the Windows Security dialog box. For assistance, contact your system administrator or technical support. |
| 3590 | The client can’t connect because it doesn’t support FIPS encryption level. Please lower the server side required security level Policy, or contact your network administrator for assistance |
| 3591 | This user account has expired. For assistance, contact your system administrator or technical support. |
| 3592 | Failed to reconnect to your remote session. Please try to connect again. |
| 3593 | The remote PC doesn’t support Restricted Administration mode. |
| 3847 | This user account’s password has expired. The password must change in order to logon. Please update the password or contact your system administrator or technical support. |
| 3848 | A connection will not be made because credentials may not be sent to the remote computer. For assistance, contact your system administrator. |
| 4103 | The system administrator has restricted the times during which you may log in. Try logging in later. If the problem continues, contact your system administrator or technical support. |
| 4104 | The remote session was disconnected because your computer is running low on video resources. Close your other programs, and then try connecting again. If the problem continues, contact your network administrator or technical support. |
| 4359 | The system administrator has limited the computers you can log on with. Try logging on at a different computer. If the problem continues, contact your system administrator or technical support. |
| 4615 | You must change your password before logging on the first time. Please update your password or contact your system administrator or technical support. |
| 4871 | The system administrator has restricted the types of logon (network or interactive) that you may use. For assistance, contact your system administrator or technical support. |
| 5127 | The Kerberos sub-protocol User2User is required. For assistance, contact your system administrator or technical support. |
| 6919 | Remote Desktop cannot connect to the remote computer because the authentication certificate received from the remote computer is expired or invalid. In some cases, this error might also be caused by a large time discrepancy between the client and server computers. |
| 7431 | Remote Desktop cannot verify the identity of the remote computer because there is a time or date difference between your computer and the remote computer. Make sure your computer’s clock is set to the correct time, and then try connecting again. If the problem occurs again, contact your network administrator or the owner of the remote computer. |
| 8711 | Your computer can’t connect to the remote computer because your smart card is locked out. Contact your network administrator about unlocking your smart card or resetting your PIN. |
| 9479 | Could not auto-reconnect to your applications,please re-launch your applications |
| 9732 | Client and server versions do not match. Please upgrade your client software and then try connecting again. |
| 33554433 | Failed to reconnect to the remote program. Please restart the remote program. |
| 33554434 | The remote computer does not support RemoteApp. For assistance, contact your system administrator. |
| 50331649 | Your computer can’t connect to the remote computer because the username or password is not valid. Type a valid user name and password. |
| 50331650 | Your computer can’t connect to the remote computer because it can’t verify the certificate revocation list. Contact your network administrator for assistance. |
| 50331651 | Your computer can’t connect to the remote computer due to one of the following reasons: 1) The requested Remote Desktop Gateway server address and the server SSL certificate subject name do not match. 2) The certificate is expired or revoked. 3) The certificate root authority does not trust the certificate. Contact your network administrator for assistance. |
| 50331652 | Your computer can’t connect to the remote computer because the SSL certificate was revoked by the certification authority. Contact your network administrator for assistance. |
| 50331653 | This computer can’t verify the identity of the RD Gateway «». It’s not safe to connect to servers that can’t be identified. Contact your network administrator for assistance. |
| 50331654 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server address requested and the certificate subject name do not match. Contact your network administrator for assistance. |
| 50331655 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server’s certificate has expired or has been revoked. Contact your network administrator for assistance. |
| 50331656 | Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administrator for assistance. |
| 50331657 | An error occurred while sending data to the Remote Desktop Gateway server. The server is temporarily unavailable or a network connection is down. Try again later, or contact your network administrator for assistance. |
| 50331658 | An error occurred while receiving data from the Remote Desktop Gateway server. Either the server is temporarily unavailable or a network connection is down. Try again later, or contact your network administrator for assistance. |
| 50331659 | Your computer can’t connect to the remote computer because an alternate logon method is required. Contact your network administrator for assistance. |
| 50331660 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server address is unreachable or incorrect. Type a valid Remote Desktop Gateway server address. |
| 50331661 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance. |
| 50331662 | Your computer can’t connect to the remote computer because the Remote Desktop Services client component is missing or is an incorrect version. Verify that setup was completed successfully, and then try reconnecting later. |
| 50331663 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is running low on server resources and is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance. |
| 50331664 | Your computer can’t connect to the remote computer because an incorrect version of rpcrt4.dll has been detected. Verify that all components for Remote Desktop Gateway client were installed correctly. |
| 50331665 | Your computer can’t connect to the remote computer because no smart card service is installed. Install a smart card service and then try again, or contact your network administrator for assistance. |
| 50331666 | Your computer can’t stay connected to the remote computer because the smart card has been removed. Try again using a valid smart card, or contact your network administrator for assistance. |
| 50331667 | Your computer can’t connect to the remote computer because no smart card is available. Try again using a smart card. |
| 50331668 | Your computer can’t stay connected to the remote computer because the smart card has been removed. Reinsert the smart card and then try again. |
| 50331669 | Your computer can’t connect to the remote computer because the user name or password is not valid. Please type a valid user name and password. |
| 50331671 | Your computer can’t connect to the remote computer because a security package error occurred in the transport layer. Retry the connection or contact your network administrator for assistance. |
| 50331672 | The Remote Desktop Gateway server has ended the connection. Try reconnecting later or contact your network administrator for assistance. |
| 50331673 | The Remote Desktop Gateway server administrator has ended the connection. Try reconnecting later or contact your network administrator for assistance. |
| 50331674 | Your computer can’t connect to the remote computer due to one of the following reasons: 1) Your credentials (the combination of user name, domain, and password) were incorrect. 2) Your smart card was not recognized. |
| 50331675 | Remote Desktop can’t connect to the remote computer «» for one of these reasons: 1) Your user account is not listed in the RD Gateway’s permission list 2) You might have specified the remote computer in NetBIOS format (for example, computer1), but the RD Gateway is expecting an FQDN or IP address format (for example, computer1.fabrikam.com or 157.60.0.1). Contact your network administrator for assistance. |
| 50331676 | Remote Desktop can’t connect to the remote computer «» for one of these reasons: 1) Your user account is not authorized to access the RD Gateway «» 2) Your computer is not authorized to access the RD Gateway «» 3) You are using an incompatible authentication method (for example, the RD Gateway might be expecting a smart card but you provided a password) Contact your network administrator for assistance. |
| 50331679 | Your computer can’t connect to the remote computer because your network administrator has restricted access to this RD Gateway server. Contact your network administrator for assistance. |
| 50331680 | Your computer can’t connect to the remote computer because the web proxy server requires authentication. To allow unauthenticated traffic to an RD Gateway server through your web proxy server, contact your network administrator. |
| 50331681 | Your computer can’t connect to the remote computer because your password has expired or you must change the password. Please change the password or contact your network administrator or technical support for assistance. |
| 50331682 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server reached its maximum allowed connections. Try reconnecting later or contact your network administrator for assistance. |
| 50331683 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server does not support the request. Contact your network administrator for assistance. |
| 50331684 | Your computer can’t connect to the remote computer because the client does not support one of the Remote Desktop Gateway’s capabilities. Contact your network administrator for assistance. |
| 50331685 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server and this computer are incompatible. Contact your network administrator for assistance. |
| 50331686 | Your computer can’t connect to the remote computer because the credentials used are not valid. Insert a valid smart card and type a PIN or password, and then try connecting again. |
| 50331687 | Your computer can’t connect to the remote computer because your computer or device did not pass the Network Access Protection requirements set by your network administrator. Contact your network administrator for assistance. |
| 50331688 | Your computer can’t connect to the remote computer because no certificate was configured to use at the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331689 | Your computer can’t connect to the remote computer because the RD Gateway server that you are trying to connect to is not allowed by your computer administrator. If you are the administrator, add this Remote Desktop Gateway server name to the trusted Remote Desktop Gateway server list on your computer and then try connecting again. |
| 50331690 | Your computer can’t connect to the remote computer because your computer or device did not meet the Network Access Protection requirements set by your network administrator, for one of the following reasons: 1) The Remote Desktop Gateway server name and the server’s public key certificate subject name do not match. 2) The certificate has expired or has been revoked. 3) The certificate root authority does not trust the certificate. 4) The certificate key extension does not support encryption. 5) Your computer cannot verify the certificate revocation list. Contact your network administrator for assistance. |
| 50331691 | Your computer can’t connect to the remote computer because a user name and password are required to authenticate to the Remote Desktop Gateway server instead of smart card credentials. |
| 50331692 | Your computer can’t connect to the remote computer because smart card credentials are required to authenticate to the Remote Desktop Gateway server instead of a user name and password. |
| 50331693 | Your computer can’t connect to the remote computer because no smart card reader is detected. Connect a smart card reader and then try again, or contact your network administrator for assistance. |
| 50331695 | Your computer can’t connect to the remote computer because authentication to the firewall failed due to missing firewall credentials. To resolve the issue, go to the firewall website that your network administrator recommends, and then try the connection again, or contact your network administrator for assistance. |
| 50331696 | Your computer can’t connect to the remote computer because authentication to the firewall failed due to invalid firewall credentials. To resolve the issue, go to the firewall website that your network administrator recommends, and then try the connection again, or contact your network administrator for assistance. |
| 50331698 | Your Remote Desktop Services session ended because the remote computer didn’t receive any input from you. |
| 50331699 | The connection has been disconnected because the session timeout limit was reached. |
| 50331700 | Your computer can’t connect to the remote computer because an invalid cookie was sent to the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331701 | Your computer can’t connect to the remote computer because the cookie was rejected by the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331703 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is expecting an authentication method different from the one attempted. Contact your network administrator for assistance. |
| 50331704 | The RD Gateway connection ended because periodic user authentication failed. Try reconnecting with a correct user name and password. If the reconnection fails, contact your network administrator for further assistance. |
| 50331705 | The RD Gateway connection ended because periodic user authorization failed. Try reconnecting with a correct user name and password. If the reconnection fails, contact your network administrator for further assistance. |
| 50331707 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway and the remote computer are unable to exchange policies. This could happen due to one of the following reasons: 1. The remote computer is not capable of exchanging policies with the Remote Desktop Gateway. 2. The remote computer’s configuration does not permit a new connection. 3. The connection between the Remote Desktop Gateway and the remote computer ended. Contact your network administrator for assistance. |
| 50331708 | Your computer can’t connect to the remote computer, possibly because the smart card is not valid, the smart card certificate was not found in the certificate store, or the Certificate Propagation service is not running. Contact your network administrator for assistance. |
| 50331709 | To use this program or computer, first log on to the following website: <a href=»»></a>. |
| 50331710 | To use this program or computer, you must first log on to an authentication website. Contact your network administrator for assistance. |
| 50331711 | Your session has ended. To continue using the program or computer, first log on to the following website: <a href=»»></a>. |
| 50331712 | Your session has ended. To continue using the program or computer, you must first log on to an authentication website. Contact your network administrator for assistance. |
| 50331713 | The RD Gateway connection ended because periodic user authorization failed. Your computer or device didn’t pass the Network Access Protection (NAP) requirements set by your network administrator. Contact your network administrator for assistance. |
| 50331714 | Your computer can’t connect to the remote computer because the size of the cookie exceeded the supported size. Contact your network administrator for assistance. |
| 50331716 | Your computer can’t connect to the remote computer using the specified forward proxy configuration. Contact your network administrator for assistance. |
| 50331717 | This computer cannot connect to the remote resource because you do not have permission to this resource. Contact your network administrator for assistance. |
| 50331718 | There are currently no resources available to connect to. Retry the connection or contact your network administrator. |
| 50331719 | An error occurred while Remote Desktop Connection was accessing this resource. Retry the connection or contact your system administrator. |
| 50331721 | Your Remote Desktop Client needs to be updated to the newest version. Contact your system administrator for help installing the update, and then try again. |
| 50331722 | Your network configuration doesn’t allow the necessary HTTPS ports. Contact your network administrator for help allowing those ports or disabling the web proxy, and then try connecting again. |
| 50331723 | We’re setting up more resources, and it might take a few minutes. Please try again later. |
| 50331724 | The user name you entered does not match the user name used to subscribe to your applications. If you wish to sign in as a different user please choose Sign Out from the Home menu. |
| 50331725 | Looks like there are too many users trying out the Azure RemoteApp service at the moment. Please wait a few minutes and then try again. |
| 50331726 | Maximum user limit has been reached. Please contact your administrator for further assistance. |
| 50331727 | Your trial period for Azure RemoteApp has expired. Ask your admin or tech support for help. |
| 50331728 | You no longer have access to Azure RemoteApp. Ask your admin or tech support for help. |
I bought a Netgear CM700 and Nighthawk R6700 — AC1750 for my internet through comcast xfinity at my new apartment. Everything works as expected except Microsoft Remote Desktop does not work to my work computer. My office uses a gateway and we have an IT guy who is only mildly available and helpful some of the time.
Issue: I try to connect to my work computer through any device on my home network (hard wired or wifi) I get an error similiar to «An error occurred while communicating with the Remote Desktop Gateway. If this keeps happening, contact your network administrator for assistance.
Error code: 0x300005f»
Troubleshooting I’ve done:
Restart modem and router — doesn’t work
Use windows, mac, chromebook (wifi) — doesn’t work
Hard wire into router with windows laptop — doesn’t work
Connect using my iPhone as a modem — works
Hard wire into Netgear modem (router not connected) — works
Connect to ExpressVPN and connect through router using wifi — works
Use the following procedure to uninstall (remove) the RD Licensing role service from the server.
Membership in the local Administrators group, or equivalent, on the RD Licensing server that you plan to configure, is the minimum required to complete this procedure. Review details about using the appropriate accounts and group memberships at https://go.microsoft.com/fwlink/?LinkId=83477 .
The removal of the RD Licensing role service from the server requires that you restart the computer. Also, the folder containing the RD Licensing database is deleted.
- Open Server Manager. To open Server Manager, click Start, point to Administrative Tools, and then click Server Manager.
- In the left pane, expand Roles.
- Right-click Remote Desktop Services, and then click Remove Role Services.
- On the Select Role Services page, clear the Remote Desktop Licensing check box, and then click Next.
- On the Confirm Removal Selections page, click Remove.
- On the Removal Progress page, removal progress is noted.
- On the Removal Results page, you are prompted to restart the server to finish the removal process. Click Close, and then click Yes to restart the server.
- If you are prompted that other programs are still running, do either of the following:
- To close the programs manually and restart the server later, click Cancel.
Источник: www.forsenergy.com
Fix Microsoft Remote Desktop Error Code 0X3000064
О программе
Microsoft Remote Desktop – кроссплатформенный клиент удаленного рабочего стола от Microsoft, позволяющий подключаться к удалённому компьютеру с других устройств, включая мобильные устройства и планшеты
Что нового
- Исправления ошибок и улучшения
- Перенаправление камеры
Улучшена работа с Chromebook:
- Поддержка оконного режима.
- Поддержка запуска подключений в отдельных окнах.
- Поддержка высокого DPI.
- Устранены ошибки совместимости с Chromebook.
Минимальная требуемая версия Android теперь Android 9.
Новое в версии 10.7.6 (macOS) (07.02.2022):
Новое в версии 10.3.6 (iOS) (11.11.2021):
- Пришло время для быстрого обновления. В этом выпуске добавлена поддержка iPad Mini 6 и устранена проблема с взаимодействием окон Slide Over и клавиатуры. Спасибо за отзывы. Мы усердно работаем над улучшением этого приложения!
Системные требования
Операционные системы:
- Windows 11 / 10 / 8.1 / 7 (32-bit и 64-bit)
- macOS 10.13 и новее
- Android 9 и выше (Microsoft Remote Desktop 10)
- Android 4.1 и выше (Microsoft Remote Desktop
- iOS 13.0 и новее
- ChromeOS 53 и новее
Вы можете подключаться к ПК, работающим под управлением следующих операционных систем Windows:
- Windows 11 (Pro / Корпоративная)
- Windows 10 (Pro / Корпоративная)
- Windows 8 (Корпоративная / Профессиональная)
- Windows 7 (Профессиональная / Корпоративная / Максимальная)
- Windows Server 2008 / 2008 R2 / 2012 / 2012 R2 / 2016
- Windows Multipoint Server 2011 / 2012
- Windows Small Business Server 2008 / 2011
Следующие компьютеры позволяют запускать шлюз удаленных рабочих столов:
- Windows Server 2008 / 2008 R2 / 2012 / 2012 2 / 2016
- Windows Small Business Server 2011
Следующие операционные системы можно использовать в качестве серверов веб-доступа к удаленным рабочим столам и приложениям RemoteApp:
- Windows Server 2008 R2 / 2012 / 2012 R2 / 2016
Полезные ссылки
- Штатное средство «Подключение к удаленному рабочему столу» в ОС Windows 10
- 7 лучших клиентов удаленного доступа в Linux
- Часто задаваемые вопросы о клиентах удаленного рабочего стола (официальный сайт Microsoft)
Подробное описание
Microsoft Remote Desktop (Клиент удаленного рабочего стола Microsoft) — приложение для удалённого доступа к компьютеру с любого места и устройства. Вы можете управлять операционной системой, запускать приложения и выполнять любые действия, как будто вы находитесь за компьютером.
Для подключения можно использовать компьютер, ноутбук или мобильные устройства под управлением Android или iOS. Необходимо заранее разрешить удалённое подключение на нужном компьютере, а затем подключиться с использованием IP-адреса, логина и пароля удаленной системы.
Microsoft Remote Desktop может быть полезным инструментом при удалённой работе или совместном использовании компьютера. Вы можете не только управлять файлами но и полноценно работать в приложениях, установленных на удалённой системе.
Возможности Microsoft Remote Desktop
- Удаленный доступ к компьютерам с Windows и Windows Server.
- Доступ к удаленным ресурсам.
- Удаленное подключение с помощью шлюза удаленных рабочих столов.
- Подключение с компьютера, ноутбука, телефона или планшета.
- Удобное управление подключениями.
- Качественное потоковое видео и звук.
- Поддержка жестов.
Другие программы
ZOOM
Программа для организации онлайн-конференций и трансляций
TeamViewer
Удаленный доступ к компьютерам и мобильным устройствам через Интернет
Удаленный рабочий стол Chrome
Удаленный доступ к компьютерам с помощью браузера Chrome
Рекомендуем
АКЦИЯ
Антибаннер, антифишинг и антитрекинг
БЕСПЛАТНО
Активная защита Protect, защищенный режим
БЕСПЛАТНО
Надежный менеджер паролей
АКЦИЯ
Очистка системы от ПНП и рекламы
ПРОБНАЯ
Источник: www.comss.ru
Настройка Microsoft Remote Desktop
RDP представляет собой протокол, обеспечивающий удаленный доступ к компьютеру через интернет без использования специальных утилит. Операционная система Виндовс начала поддерживать данный системный компонент в версии XP. Теперь воспользоваться функциональной возможностью может каждый пользователь более современных версий, включая Виндовс 7, 8 и 10. Эта функция известна широкой аудитории юзеров, однако немногие из них знают, как настроить удалённый доступ.
- Как использовать Microsoft Remote Desktop
- Как настроить Microsoft Remote Desktop в Windows
- Удаленное управление через Microsoft Remote Desktop для Mac OS X
- Microsoft Remote Desktop для Android и iOS
- Подсоединение через Интернет
Данная инструкция расскажет, как правильно организовать работу Remote Desktop, как на ноутбуках и ПК с различными операционными системами, включая Виндовс, Mac OS X, так и на смартфонах Android, iPhone.
Стоит отметить, что внимательно следуя понятным рекомендациям, каждый юзер сможет за короткий промежуток времени настроить удаленный рабочий стол.
Как использовать Microsoft Remote Desktop
Компания Microsoft разработала опцию, позволяющую воспользоваться возможностями рабочего стола удаленного типа. RDP протокол предусматривает подключение одного устройства к другому. При этом оба компьютера должны подсоединяться к одной локальной сети. Важно учесть, что существует способ, благодаря которому протокол используется при подключении через интернет сеть. О нем также упоминается в данной статье.
Чтобы грамотно настроить удаленный доступ, потребуется знание IP адреса устройства. Учитывая постоянные изменения данного адреса в домашних компьютерных конфигурациях, пользователю предстоит указать статический показатель, который будет относиться исключительно к сети локального типа. Адрес IP статического характера никоим образом не связан с интернет провайдером. Это неотъемлемый подготовительный этап, который нельзя игнорировать перед тем, как совершить подключение протокола.
От пользователя требуется выполнение следующих шагов:
- Включить компьютер.
- Зайти в панель управления.
- Перейти в раздел, регулирующий управление сетями и настройками общего доступа.
- Во вкладке, обеспечивающей просмотр сетей с активным статусом, нажать на Ethernet. Затем кликнуть на опцию под названием «Сведения».
- В открывшемся окне запишите данные, касающиеся IP-адреса, сервера DNS и шлюза по умолчанию.
После получения этих сведений закрываем окно. Затем в окне состояния кликаем на пункт со свойствами. На экране отобразится список элементов, которые использует подключение. В этом списке найдите Интернет протокол версии 4. Выбрав компонент, кликайте на опцию под названием «Свойства». В новом окне вам предстоит прописать данные, которые вы раньше получили из окна сведений сетевого подключения.
Прописав параметры, нажимаем на кнопку «ОК». При появлении подтверждающего запроса снова кликаем на «ОК». Теперь на компьютере будет установлен IP адрес статического характера. Стоит отметить, что без него дальнейшая настройка будет невозможна. Обратите на это внимание, если желаете подключить протоколсервер.
Следующий шаг на подготовительном этапе заключается во включении возможности подсоединить RDP в windows на устройстве, к которому планируете в дальнейшем подключаться. С этой целью кликаем на панель управления. Затем нажимаем на опцию «система». В новом окне кликаем на вкладку, отвечающую за настройки удаленный доступ windows.
Выбираем следующие параметры:
- Разрешение подключение помощника удаленного характера к данному ПК.
- Разрешение удаления подключения к данному ПК.
Если возникает острая необходимость, вы можете обозначить тех юзеров, которым предоставляете доступ. При желании вы можете с легкостью создать отдельный аккаунт, предназначенный для того, чтобы подключать рабочий стол. Стоит отметить, что по умолчанию указан параметр, в соответствии с которым удаленный доступ предоставляется тому юзеру, под именем которого был выполнен вход в систему. Теперь можно приступать к основной части подключения.
Как настроить Microsoft Remote Desktop в Windows
Microsoft Remote Desktop это программа, предоставляющая широкие возможности удаленного управления. Стоит отметить, что нет необходимости в инсталляции дополнительных приложений. Если вы хотите активировать ее в windows, то откройте утилиту, предназначенную для подключения. Для этого прописываем удалённый рабочий стол в windows 7 в поисковом поле.
Если установлена ОС Виндовс 10, то данную команду пропишите в панели задач. В случае с Виндовс 8 прописываем это на самом начальном экране. После ввода команды на экране отобразится окно. В соответствующем поле прописываем IP-адрес устройства, к которому будем подсоединяться.
Затем вы увидите запрос контрольных сведений. Безошибочно прописав необходимую информацию, вы получите удалённый доступ к компьютеру в windows 7 или другой версии ОС.
Удаленное управление через Microsoft Remote Desktop для Mac OS X
RDP это протокол, позволяющий подсоединить к устройству Мас рабочий стол Виндовс. Чтобы настроить удалённый доступ к компьютеру, потребуется загрузить специально разработанную утилиту. Она доступна для скачивания в App Store под названием Microsoft Remote Desktop. Когда загрузка закончится, включите программу и совершите такие действия:
- Нажимаем на опцию, изображенную в виде знака «плюс».
- В новом окне заполните требующиеся поля. Для добавления удаленного устройства введите имя и укажите его IP-адрес. Пропишите контрольные данные для получения доступа, в частности пароль и имя юзера. Если существует необходимость, выберете оптимальные параметры работы экрана.
- Закрываем окно.
- В списке для подсоединения найдите имя добавленного стола удаленного типа и нажмите по нему двойным кликом мышки. При правильном выполнении рекомендаций на экране устройства Мас появится удаленный доступ Виндовс.
Microsoft Remote Desktop для Android и iOS
Чтобы подключится к удаленному рабочему столу с мобильного телефона, потребуется загрузить приложение. Его использование крайне необходимо. Стоит отметить, что схема подсоединения для обеих платформ идентична. Завершив загрузку Remote Desktop для Android или же для iOS, запустите программу. Затем осуществите такие действия:
- Выберете пункт «Добавить», который размещен на главном экране. Если вы используете Айфон или Айпад, дополнительно кликните на опцию, которая называется «Добавить сервер или же ПК».
- Пропишите требуемые параметры, включая название, пароль, имя пользователя и IP-адрес.
- После введения данных включить удаленный доступ.
Подсоединение через Интернет
Существует еще один способ, позволяющий оперативно настроить Microsoft Remote Desktop. На официальном интернет-портале компании размещено руководство на английском языке, где показано, как подсоединить удаленный рабочий стол через интернет. Пользователю необходимо осуществить проброс порта 3389 с роутера на IP-адрес устройства. После подключаемся к адресу публичного типа роутера, обозначая вышеуказанный порт.
ПОСМОТРЕТЬ ВИДЕО
Однако есть и другая схема, которая отличается большей безопасностью и простотой. Для этого создаем подключение типа VPN, по которому соединяемся с ПК. Затем пользователь сможет с тем же успехом использовать удаленный доступ, как если бы устройства размещались в одной локальной сети.
Теперь вы знаете, как настроить Microsoft Remote Desktop.
Источник: pcyk.ru
How to fix Remote Desktop error code 0x204 in 2022
This error was happening to me because my user account wasn’t authorized for login, as the credentials was correct and the server IP/port too (the certificate was being shown). When I added it to the RDP users group, it worked as expected.
Rome Mondek
2 недели назад
RD Client it needs internet, I tried it on IPhone, when I disable data, it throws an error. Nobody uses the Internet on the Mac via cable, because when I connect to the Wi-Fi of the remote PC, at that moment the Mac does not have the Internet and it does not work. Has anyone gotten around this? Thank you
Thành Ngọc Hoàng
2 месяца назад
The windows Pc still working remote by other divice except my macbook.
Oleg Evans
3 месяца назад
It really works! Thank you!
Источник: providosiki.ru
| Code | Reason |
| 0 | No error |
| 1 | User-initiated client disconnect. |
| 2 | User-initiated client logoff. |
| 3 | Your Remote Desktop Services session has ended, possibly for one of the following reasons: The administrator has ended the session. An error occurred while the connection was being established. A network problem occurred. For help solving the problem, see «Remote Desktop» in Help and Support. |
| 260 | Remote Desktop can’t find the computer «». This might mean that «» does not belong to the specified network. Verify the computer name and domain that you are trying to connect to. |
| 262 | This computer can’t connect to the remote computer. Your computer does not have enough virtual memory available. Close your other programs, and then try connecting again. If the problem continues, contact your network administrator or technical support. |
| 264 | This computer can’t connect to the remote computer. The two computers couldn’t connect in the amount of time allotted. Try connecting again. If the problem continues, contact your network administrator or technical support. |
| 266 | The smart card service is not running. Please start the smart card service and try again. |
| 516 | Remote Desktop can’t connect to the remote computer for one of these reasons: 1) Remote access to the server is not enabled 2) The remote computer is turned off 3) The remote computer is not available on the network Make sure the remote computer is turned on and connected to the network, and that remote access is enabled. |
| 522 | A smart card reader was not detected. Please attach a smart card reader and try again. |
| 772 | This computer can’t connect to the remote computer. The connection was lost due to a network error. Try connecting again. If the problem continues, contact your network administrator or technical support. |
| 778 | There is no card inserted in the smart card reader. Please insert your smart card and try again. |
| 1030 | Because of a security error, the client could not connect to the remote computer. Verify that you are logged on to the network, and then try connecting again. |
| 1032 | The specified computer name contains invalid characters. Please verify the name and try again. |
| 1034 | An error has occurred in the smart card subsystem. Please contact your helpdesk about this error. |
| 1796 | This computer can’t connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 1800 | Your computer could not connect to another console session on the remote computer because you already have a console session in progress. |
| 2056 | The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator. |
| 2308 | Your Remote Desktop Services session has ended. The connection to the remote computer was lost, possibly due to network connectivity problems. Try connecting to the remote computer again. If the problem continues, contact your network administrator or technical support. |
| 2311 | The connection has been terminated because an unexpected server authentication certificate was received from the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 2312 | A licensing error occurred while the client was attempting to connect (Licensing timed out). Please try connecting to the remote computer again. |
| 2567 | The specified username does not exist. Verify the username and try logging in again. If the problem continues, contact your system administrator or technical support. |
| 2820 | This computer can’t connect to the remote computer. An error occurred that prevented the connection. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 2822 | Because of an error in data encryption, this session will end. Please try connecting to the remote computer again. |
| 2823 | The user account is currently disabled and cannot be used. For assistance, contact your system administrator or technical support. |
| 2825 | The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support. |
| 3079 | A user account restriction (for example, a time-of-day restriction) is preventing you from logging on. For assistance, contact your system administrator or technical support. |
| 3080 | The remote session was disconnected because of a decompression failure at the client side. Please try connecting to the remote computer again. |
| 3335 | As a security precaution, the user account has been locked because there were too many logon attempts or password change attempts. Wait a while before trying again, or contact your system administrator or technical support. |
| 3337 | The security policy of your computer requires you to type a password on the Windows Security dialog box. However, the remote computer you want to connect to cannot recognize credentials supplied using the Windows Security dialog box. For assistance, contact your system administrator or technical support. |
| 3590 | The client can’t connect because it doesn’t support FIPS encryption level. Please lower the server side required security level Policy, or contact your network administrator for assistance |
| 3591 | This user account has expired. For assistance, contact your system administrator or technical support. |
| 3592 | Failed to reconnect to your remote session. Please try to connect again. |
| 3593 | The remote PC doesn’t support Restricted Administration mode. |
| 3847 | This user account’s password has expired. The password must change in order to logon. Please update the password or contact your system administrator or technical support. |
| 3848 | A connection will not be made because credentials may not be sent to the remote computer. For assistance, contact your system administrator. |
| 4103 | The system administrator has restricted the times during which you may log in. Try logging in later. If the problem continues, contact your system administrator or technical support. |
| 4104 | The remote session was disconnected because your computer is running low on video resources. Close your other programs, and then try connecting again. If the problem continues, contact your network administrator or technical support. |
| 4359 | The system administrator has limited the computers you can log on with. Try logging on at a different computer. If the problem continues, contact your system administrator or technical support. |
| 4615 | You must change your password before logging on the first time. Please update your password or contact your system administrator or technical support. |
| 4871 | The system administrator has restricted the types of logon (network or interactive) that you may use. For assistance, contact your system administrator or technical support. |
| 5127 | The Kerberos sub-protocol User2User is required. For assistance, contact your system administrator or technical support. |
| 6919 | Remote Desktop cannot connect to the remote computer because the authentication certificate received from the remote computer is expired or invalid. In some cases, this error might also be caused by a large time discrepancy between the client and server computers. |
| 7431 | Remote Desktop cannot verify the identity of the remote computer because there is a time or date difference between your computer and the remote computer. Make sure your computer’s clock is set to the correct time, and then try connecting again. If the problem occurs again, contact your network administrator or the owner of the remote computer. |
| 8711 | Your computer can’t connect to the remote computer because your smart card is locked out. Contact your network administrator about unlocking your smart card or resetting your PIN. |
| 9479 | Could not auto-reconnect to your applications,please re-launch your applications |
| 9732 | Client and server versions do not match. Please upgrade your client software and then try connecting again. |
| 33554433 | Failed to reconnect to the remote program. Please restart the remote program. |
| 33554434 | The remote computer does not support RemoteApp. For assistance, contact your system administrator. |
| 50331649 | Your computer can’t connect to the remote computer because the username or password is not valid. Type a valid user name and password. |
| 50331650 | Your computer can’t connect to the remote computer because it can’t verify the certificate revocation list. Contact your network administrator for assistance. |
| 50331651 | Your computer can’t connect to the remote computer due to one of the following reasons: 1) The requested Remote Desktop Gateway server address and the server SSL certificate subject name do not match. 2) The certificate is expired or revoked. 3) The certificate root authority does not trust the certificate. Contact your network administrator for assistance. |
| 50331652 | Your computer can’t connect to the remote computer because the SSL certificate was revoked by the certification authority. Contact your network administrator for assistance. |
| 50331653 | This computer can’t verify the identity of the RD Gateway «». It’s not safe to connect to servers that can’t be identified. Contact your network administrator for assistance. |
| 50331654 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server address requested and the certificate subject name do not match. Contact your network administrator for assistance. |
| 50331655 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server’s certificate has expired or has been revoked. Contact your network administrator for assistance. |
| 50331656 | Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administrator for assistance. |
| 50331657 | An error occurred while sending data to the Remote Desktop Gateway server. The server is temporarily unavailable or a network connection is down. Try again later, or contact your network administrator for assistance. |
| 50331658 | An error occurred while receiving data from the Remote Desktop Gateway server. Either the server is temporarily unavailable or a network connection is down. Try again later, or contact your network administrator for assistance. |
| 50331659 | Your computer can’t connect to the remote computer because an alternate logon method is required. Contact your network administrator for assistance. |
| 50331660 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server address is unreachable or incorrect. Type a valid Remote Desktop Gateway server address. |
| 50331661 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance. |
| 50331662 | Your computer can’t connect to the remote computer because the Remote Desktop Services client component is missing or is an incorrect version. Verify that setup was completed successfully, and then try reconnecting later. |
| 50331663 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is running low on server resources and is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance. |
| 50331664 | Your computer can’t connect to the remote computer because an incorrect version of rpcrt4.dll has been detected. Verify that all components for Remote Desktop Gateway client were installed correctly. |
| 50331665 | Your computer can’t connect to the remote computer because no smart card service is installed. Install a smart card service and then try again, or contact your network administrator for assistance. |
| 50331666 | Your computer can’t stay connected to the remote computer because the smart card has been removed. Try again using a valid smart card, or contact your network administrator for assistance. |
| 50331667 | Your computer can’t connect to the remote computer because no smart card is available. Try again using a smart card. |
| 50331668 | Your computer can’t stay connected to the remote computer because the smart card has been removed. Reinsert the smart card and then try again. |
| 50331669 | Your computer can’t connect to the remote computer because the user name or password is not valid. Please type a valid user name and password. |
| 50331671 | Your computer can’t connect to the remote computer because a security package error occurred in the transport layer. Retry the connection or contact your network administrator for assistance. |
| 50331672 | The Remote Desktop Gateway server has ended the connection. Try reconnecting later or contact your network administrator for assistance. |
| 50331673 | The Remote Desktop Gateway server administrator has ended the connection. Try reconnecting later or contact your network administrator for assistance. |
| 50331674 | Your computer can’t connect to the remote computer due to one of the following reasons: 1) Your credentials (the combination of user name, domain, and password) were incorrect. 2) Your smart card was not recognized. |
| 50331675 | Remote Desktop can’t connect to the remote computer «» for one of these reasons: 1) Your user account is not listed in the RD Gateway’s permission list 2) You might have specified the remote computer in NetBIOS format (for example, computer1), but the RD Gateway is expecting an FQDN or IP address format (for example, computer1.fabrikam.com or 157.60.0.1). Contact your network administrator for assistance. |
| 50331676 | Remote Desktop can’t connect to the remote computer «» for one of these reasons: 1) Your user account is not authorized to access the RD Gateway «» 2) Your computer is not authorized to access the RD Gateway «» 3) You are using an incompatible authentication method (for example, the RD Gateway might be expecting a smart card but you provided a password) Contact your network administrator for assistance. |
| 50331679 | Your computer can’t connect to the remote computer because your network administrator has restricted access to this RD Gateway server. Contact your network administrator for assistance. |
| 50331680 | Your computer can’t connect to the remote computer because the web proxy server requires authentication. To allow unauthenticated traffic to an RD Gateway server through your web proxy server, contact your network administrator. |
| 50331681 | Your computer can’t connect to the remote computer because your password has expired or you must change the password. Please change the password or contact your network administrator or technical support for assistance. |
| 50331682 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server reached its maximum allowed connections. Try reconnecting later or contact your network administrator for assistance. |
| 50331683 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server does not support the request. Contact your network administrator for assistance. |
| 50331684 | Your computer can’t connect to the remote computer because the client does not support one of the Remote Desktop Gateway’s capabilities. Contact your network administrator for assistance. |
| 50331685 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server and this computer are incompatible. Contact your network administrator for assistance. |
| 50331686 | Your computer can’t connect to the remote computer because the credentials used are not valid. Insert a valid smart card and type a PIN or password, and then try connecting again. |
| 50331687 | Your computer can’t connect to the remote computer because your computer or device did not pass the Network Access Protection requirements set by your network administrator. Contact your network administrator for assistance. |
| 50331688 | Your computer can’t connect to the remote computer because no certificate was configured to use at the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331689 | Your computer can’t connect to the remote computer because the RD Gateway server that you are trying to connect to is not allowed by your computer administrator. If you are the administrator, add this Remote Desktop Gateway server name to the trusted Remote Desktop Gateway server list on your computer and then try connecting again. |
| 50331690 | Your computer can’t connect to the remote computer because your computer or device did not meet the Network Access Protection requirements set by your network administrator, for one of the following reasons: 1) The Remote Desktop Gateway server name and the server’s public key certificate subject name do not match. 2) The certificate has expired or has been revoked. 3) The certificate root authority does not trust the certificate. 4) The certificate key extension does not support encryption. 5) Your computer cannot verify the certificate revocation list. Contact your network administrator for assistance. |
| 50331691 | Your computer can’t connect to the remote computer because a user name and password are required to authenticate to the Remote Desktop Gateway server instead of smart card credentials. |
| 50331692 | Your computer can’t connect to the remote computer because smart card credentials are required to authenticate to the Remote Desktop Gateway server instead of a user name and password. |
| 50331693 | Your computer can’t connect to the remote computer because no smart card reader is detected. Connect a smart card reader and then try again, or contact your network administrator for assistance. |
| 50331695 | Your computer can’t connect to the remote computer because authentication to the firewall failed due to missing firewall credentials. To resolve the issue, go to the firewall website that your network administrator recommends, and then try the connection again, or contact your network administrator for assistance. |
| 50331696 | Your computer can’t connect to the remote computer because authentication to the firewall failed due to invalid firewall credentials. To resolve the issue, go to the firewall website that your network administrator recommends, and then try the connection again, or contact your network administrator for assistance. |
| 50331698 | Your Remote Desktop Services session ended because the remote computer didn’t receive any input from you. |
| 50331699 | The connection has been disconnected because the session timeout limit was reached. |
| 50331700 | Your computer can’t connect to the remote computer because an invalid cookie was sent to the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331701 | Your computer can’t connect to the remote computer because the cookie was rejected by the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331703 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is expecting an authentication method different from the one attempted. Contact your network administrator for assistance. |
| 50331704 | The RD Gateway connection ended because periodic user authentication failed. Try reconnecting with a correct user name and password. If the reconnection fails, contact your network administrator for further assistance. |
| 50331705 | The RD Gateway connection ended because periodic user authorization failed. Try reconnecting with a correct user name and password. If the reconnection fails, contact your network administrator for further assistance. |
| 50331707 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway and the remote computer are unable to exchange policies. This could happen due to one of the following reasons: 1. The remote computer is not capable of exchanging policies with the Remote Desktop Gateway. 2. The remote computer’s configuration does not permit a new connection. 3. The connection between the Remote Desktop Gateway and the remote computer ended. Contact your network administrator for assistance. |
| 50331708 | Your computer can’t connect to the remote computer, possibly because the smart card is not valid, the smart card certificate was not found in the certificate store, or the Certificate Propagation service is not running. Contact your network administrator for assistance. |
| 50331709 | To use this program or computer, first log on to the following website: <a href=»»></a>. |
| 50331710 | To use this program or computer, you must first log on to an authentication website. Contact your network administrator for assistance. |
| 50331711 | Your session has ended. To continue using the program or computer, first log on to the following website: <a href=»»></a>. |
| 50331712 | Your session has ended. To continue using the program or computer, you must first log on to an authentication website. Contact your network administrator for assistance. |
| 50331713 | The RD Gateway connection ended because periodic user authorization failed. Your computer or device didn’t pass the Network Access Protection (NAP) requirements set by your network administrator. Contact your network administrator for assistance. |
| 50331714 | Your computer can’t connect to the remote computer because the size of the cookie exceeded the supported size. Contact your network administrator for assistance. |
| 50331716 | Your computer can’t connect to the remote computer using the specified forward proxy configuration. Contact your network administrator for assistance. |
| 50331717 | This computer cannot connect to the remote resource because you do not have permission to this resource. Contact your network administrator for assistance. |
| 50331718 | There are currently no resources available to connect to. Retry the connection or contact your network administrator. |
| 50331719 | An error occurred while Remote Desktop Connection was accessing this resource. Retry the connection or contact your system administrator. |
| 50331721 | Your Remote Desktop Client needs to be updated to the newest version. Contact your system administrator for help installing the update, and then try again. |
| 50331722 | Your network configuration doesn’t allow the necessary HTTPS ports. Contact your network administrator for help allowing those ports or disabling the web proxy, and then try connecting again. |
| 50331723 | We’re setting up more resources, and it might take a few minutes. Please try again later. |
| 50331724 | The user name you entered does not match the user name used to subscribe to your applications. If you wish to sign in as a different user please choose Sign Out from the Home menu. |
| 50331725 | Looks like there are too many users trying out the Azure RemoteApp service at the moment. Please wait a few minutes and then try again. |
| 50331726 | Maximum user limit has been reached. Please contact your administrator for further assistance. |
| 50331727 | Your trial period for Azure RemoteApp has expired. Ask your admin or tech support for help. |
| 50331728 | You no longer have access to Azure RemoteApp. Ask your admin or tech support for help. |
| Code | Reason |
| 0 | No error |
| 1 | User-initiated client disconnect. |
| 2 | User-initiated client logoff. |
| 3 | Your Remote Desktop Services session has ended, possibly for one of the following reasons: The administrator has ended the session. An error occurred while the connection was being established. A network problem occurred. For help solving the problem, see «Remote Desktop» in Help and Support. |
| 260 | Remote Desktop can’t find the computer «». This might mean that «» does not belong to the specified network. Verify the computer name and domain that you are trying to connect to. |
| 262 | This computer can’t connect to the remote computer. Your computer does not have enough virtual memory available. Close your other programs, and then try connecting again. If the problem continues, contact your network administrator or technical support. |
| 264 | This computer can’t connect to the remote computer. The two computers couldn’t connect in the amount of time allotted. Try connecting again. If the problem continues, contact your network administrator or technical support. |
| 266 | The smart card service is not running. Please start the smart card service and try again. |
| 516 | Remote Desktop can’t connect to the remote computer for one of these reasons: 1) Remote access to the server is not enabled 2) The remote computer is turned off 3) The remote computer is not available on the network Make sure the remote computer is turned on and connected to the network, and that remote access is enabled. |
| 522 | A smart card reader was not detected. Please attach a smart card reader and try again. |
| 772 | This computer can’t connect to the remote computer. The connection was lost due to a network error. Try connecting again. If the problem continues, contact your network administrator or technical support. |
| 778 | There is no card inserted in the smart card reader. Please insert your smart card and try again. |
| 1030 | Because of a security error, the client could not connect to the remote computer. Verify that you are logged on to the network, and then try connecting again. |
| 1032 | The specified computer name contains invalid characters. Please verify the name and try again. |
| 1034 | An error has occurred in the smart card subsystem. Please contact your helpdesk about this error. |
| 1796 | This computer can’t connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 1800 | Your computer could not connect to another console session on the remote computer because you already have a console session in progress. |
| 2056 | The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator. |
| 2308 | Your Remote Desktop Services session has ended. The connection to the remote computer was lost, possibly due to network connectivity problems. Try connecting to the remote computer again. If the problem continues, contact your network administrator or technical support. |
| 2311 | The connection has been terminated because an unexpected server authentication certificate was received from the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 2312 | A licensing error occurred while the client was attempting to connect (Licensing timed out). Please try connecting to the remote computer again. |
| 2567 | The specified username does not exist. Verify the username and try logging in again. If the problem continues, contact your system administrator or technical support. |
| 2820 | This computer can’t connect to the remote computer. An error occurred that prevented the connection. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 2822 | Because of an error in data encryption, this session will end. Please try connecting to the remote computer again. |
| 2823 | The user account is currently disabled and cannot be used. For assistance, contact your system administrator or technical support. |
| 2825 | The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support. |
| 3079 | A user account restriction (for example, a time-of-day restriction) is preventing you from logging on. For assistance, contact your system administrator or technical support. |
| 3080 | The remote session was disconnected because of a decompression failure at the client side. Please try connecting to the remote computer again. |
| 3335 | As a security precaution, the user account has been locked because there were too many logon attempts or password change attempts. Wait a while before trying again, or contact your system administrator or technical support. |
| 3337 | The security policy of your computer requires you to type a password on the Windows Security dialog box. However, the remote computer you want to connect to cannot recognize credentials supplied using the Windows Security dialog box. For assistance, contact your system administrator or technical support. |
| 3590 | The client can’t connect because it doesn’t support FIPS encryption level. Please lower the server side required security level Policy, or contact your network administrator for assistance |
| 3591 | This user account has expired. For assistance, contact your system administrator or technical support. |
| 3592 | Failed to reconnect to your remote session. Please try to connect again. |
| 3593 | The remote PC doesn’t support Restricted Administration mode. |
| 3847 | This user account’s password has expired. The password must change in order to logon. Please update the password or contact your system administrator or technical support. |
| 3848 | A connection will not be made because credentials may not be sent to the remote computer. For assistance, contact your system administrator. |
| 4103 | The system administrator has restricted the times during which you may log in. Try logging in later. If the problem continues, contact your system administrator or technical support. |
| 4104 | The remote session was disconnected because your computer is running low on video resources. Close your other programs, and then try connecting again. If the problem continues, contact your network administrator or technical support. |
| 4359 | The system administrator has limited the computers you can log on with. Try logging on at a different computer. If the problem continues, contact your system administrator or technical support. |
| 4615 | You must change your password before logging on the first time. Please update your password or contact your system administrator or technical support. |
| 4871 | The system administrator has restricted the types of logon (network or interactive) that you may use. For assistance, contact your system administrator or technical support. |
| 5127 | The Kerberos sub-protocol User2User is required. For assistance, contact your system administrator or technical support. |
| 6919 | Remote Desktop cannot connect to the remote computer because the authentication certificate received from the remote computer is expired or invalid. In some cases, this error might also be caused by a large time discrepancy between the client and server computers. |
| 7431 | Remote Desktop cannot verify the identity of the remote computer because there is a time or date difference between your computer and the remote computer. Make sure your computer’s clock is set to the correct time, and then try connecting again. If the problem occurs again, contact your network administrator or the owner of the remote computer. |
| 8711 | Your computer can’t connect to the remote computer because your smart card is locked out. Contact your network administrator about unlocking your smart card or resetting your PIN. |
| 9479 | Could not auto-reconnect to your applications,please re-launch your applications |
| 9732 | Client and server versions do not match. Please upgrade your client software and then try connecting again. |
| 33554433 | Failed to reconnect to the remote program. Please restart the remote program. |
| 33554434 | The remote computer does not support RemoteApp. For assistance, contact your system administrator. |
| 50331649 | Your computer can’t connect to the remote computer because the username or password is not valid. Type a valid user name and password. |
| 50331650 | Your computer can’t connect to the remote computer because it can’t verify the certificate revocation list. Contact your network administrator for assistance. |
| 50331651 | Your computer can’t connect to the remote computer due to one of the following reasons: 1) The requested Remote Desktop Gateway server address and the server SSL certificate subject name do not match. 2) The certificate is expired or revoked. 3) The certificate root authority does not trust the certificate. Contact your network administrator for assistance. |
| 50331652 | Your computer can’t connect to the remote computer because the SSL certificate was revoked by the certification authority. Contact your network administrator for assistance. |
| 50331653 | This computer can’t verify the identity of the RD Gateway «». It’s not safe to connect to servers that can’t be identified. Contact your network administrator for assistance. |
| 50331654 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server address requested and the certificate subject name do not match. Contact your network administrator for assistance. |
| 50331655 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server’s certificate has expired or has been revoked. Contact your network administrator for assistance. |
| 50331656 | Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administrator for assistance. |
| 50331657 | An error occurred while sending data to the Remote Desktop Gateway server. The server is temporarily unavailable or a network connection is down. Try again later, or contact your network administrator for assistance. |
| 50331658 | An error occurred while receiving data from the Remote Desktop Gateway server. Either the server is temporarily unavailable or a network connection is down. Try again later, or contact your network administrator for assistance. |
| 50331659 | Your computer can’t connect to the remote computer because an alternate logon method is required. Contact your network administrator for assistance. |
| 50331660 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server address is unreachable or incorrect. Type a valid Remote Desktop Gateway server address. |
| 50331661 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance. |
| 50331662 | Your computer can’t connect to the remote computer because the Remote Desktop Services client component is missing or is an incorrect version. Verify that setup was completed successfully, and then try reconnecting later. |
| 50331663 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is running low on server resources and is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance. |
| 50331664 | Your computer can’t connect to the remote computer because an incorrect version of rpcrt4.dll has been detected. Verify that all components for Remote Desktop Gateway client were installed correctly. |
| 50331665 | Your computer can’t connect to the remote computer because no smart card service is installed. Install a smart card service and then try again, or contact your network administrator for assistance. |
| 50331666 | Your computer can’t stay connected to the remote computer because the smart card has been removed. Try again using a valid smart card, or contact your network administrator for assistance. |
| 50331667 | Your computer can’t connect to the remote computer because no smart card is available. Try again using a smart card. |
| 50331668 | Your computer can’t stay connected to the remote computer because the smart card has been removed. Reinsert the smart card and then try again. |
| 50331669 | Your computer can’t connect to the remote computer because the user name or password is not valid. Please type a valid user name and password. |
| 50331671 | Your computer can’t connect to the remote computer because a security package error occurred in the transport layer. Retry the connection or contact your network administrator for assistance. |
| 50331672 | The Remote Desktop Gateway server has ended the connection. Try reconnecting later or contact your network administrator for assistance. |
| 50331673 | The Remote Desktop Gateway server administrator has ended the connection. Try reconnecting later or contact your network administrator for assistance. |
| 50331674 | Your computer can’t connect to the remote computer due to one of the following reasons: 1) Your credentials (the combination of user name, domain, and password) were incorrect. 2) Your smart card was not recognized. |
| 50331675 | Remote Desktop can’t connect to the remote computer «» for one of these reasons: 1) Your user account is not listed in the RD Gateway’s permission list 2) You might have specified the remote computer in NetBIOS format (for example, computer1), but the RD Gateway is expecting an FQDN or IP address format (for example, computer1.fabrikam.com or 157.60.0.1). Contact your network administrator for assistance. |
| 50331676 | Remote Desktop can’t connect to the remote computer «» for one of these reasons: 1) Your user account is not authorized to access the RD Gateway «» 2) Your computer is not authorized to access the RD Gateway «» 3) You are using an incompatible authentication method (for example, the RD Gateway might be expecting a smart card but you provided a password) Contact your network administrator for assistance. |
| 50331679 | Your computer can’t connect to the remote computer because your network administrator has restricted access to this RD Gateway server. Contact your network administrator for assistance. |
| 50331680 | Your computer can’t connect to the remote computer because the web proxy server requires authentication. To allow unauthenticated traffic to an RD Gateway server through your web proxy server, contact your network administrator. |
| 50331681 | Your computer can’t connect to the remote computer because your password has expired or you must change the password. Please change the password or contact your network administrator or technical support for assistance. |
| 50331682 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server reached its maximum allowed connections. Try reconnecting later or contact your network administrator for assistance. |
| 50331683 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server does not support the request. Contact your network administrator for assistance. |
| 50331684 | Your computer can’t connect to the remote computer because the client does not support one of the Remote Desktop Gateway’s capabilities. Contact your network administrator for assistance. |
| 50331685 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server and this computer are incompatible. Contact your network administrator for assistance. |
| 50331686 | Your computer can’t connect to the remote computer because the credentials used are not valid. Insert a valid smart card and type a PIN or password, and then try connecting again. |
| 50331687 | Your computer can’t connect to the remote computer because your computer or device did not pass the Network Access Protection requirements set by your network administrator. Contact your network administrator for assistance. |
| 50331688 | Your computer can’t connect to the remote computer because no certificate was configured to use at the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331689 | Your computer can’t connect to the remote computer because the RD Gateway server that you are trying to connect to is not allowed by your computer administrator. If you are the administrator, add this Remote Desktop Gateway server name to the trusted Remote Desktop Gateway server list on your computer and then try connecting again. |
| 50331690 | Your computer can’t connect to the remote computer because your computer or device did not meet the Network Access Protection requirements set by your network administrator, for one of the following reasons: 1) The Remote Desktop Gateway server name and the server’s public key certificate subject name do not match. 2) The certificate has expired or has been revoked. 3) The certificate root authority does not trust the certificate. 4) The certificate key extension does not support encryption. 5) Your computer cannot verify the certificate revocation list. Contact your network administrator for assistance. |
| 50331691 | Your computer can’t connect to the remote computer because a user name and password are required to authenticate to the Remote Desktop Gateway server instead of smart card credentials. |
| 50331692 | Your computer can’t connect to the remote computer because smart card credentials are required to authenticate to the Remote Desktop Gateway server instead of a user name and password. |
| 50331693 | Your computer can’t connect to the remote computer because no smart card reader is detected. Connect a smart card reader and then try again, or contact your network administrator for assistance. |
| 50331695 | Your computer can’t connect to the remote computer because authentication to the firewall failed due to missing firewall credentials. To resolve the issue, go to the firewall website that your network administrator recommends, and then try the connection again, or contact your network administrator for assistance. |
| 50331696 | Your computer can’t connect to the remote computer because authentication to the firewall failed due to invalid firewall credentials. To resolve the issue, go to the firewall website that your network administrator recommends, and then try the connection again, or contact your network administrator for assistance. |
| 50331698 | Your Remote Desktop Services session ended because the remote computer didn’t receive any input from you. |
| 50331699 | The connection has been disconnected because the session timeout limit was reached. |
| 50331700 | Your computer can’t connect to the remote computer because an invalid cookie was sent to the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331701 | Your computer can’t connect to the remote computer because the cookie was rejected by the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331703 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is expecting an authentication method different from the one attempted. Contact your network administrator for assistance. |
| 50331704 | The RD Gateway connection ended because periodic user authentication failed. Try reconnecting with a correct user name and password. If the reconnection fails, contact your network administrator for further assistance. |
| 50331705 | The RD Gateway connection ended because periodic user authorization failed. Try reconnecting with a correct user name and password. If the reconnection fails, contact your network administrator for further assistance. |
| 50331707 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway and the remote computer are unable to exchange policies. This could happen due to one of the following reasons: 1. The remote computer is not capable of exchanging policies with the Remote Desktop Gateway. 2. The remote computer’s configuration does not permit a new connection. 3. The connection between the Remote Desktop Gateway and the remote computer ended. Contact your network administrator for assistance. |
| 50331708 | Your computer can’t connect to the remote computer, possibly because the smart card is not valid, the smart card certificate was not found in the certificate store, or the Certificate Propagation service is not running. Contact your network administrator for assistance. |
| 50331709 | To use this program or computer, first log on to the following website: <a href=»»></a>. |
| 50331710 | To use this program or computer, you must first log on to an authentication website. Contact your network administrator for assistance. |
| 50331711 | Your session has ended. To continue using the program or computer, first log on to the following website: <a href=»»></a>. |
| 50331712 | Your session has ended. To continue using the program or computer, you must first log on to an authentication website. Contact your network administrator for assistance. |
| 50331713 | The RD Gateway connection ended because periodic user authorization failed. Your computer or device didn’t pass the Network Access Protection (NAP) requirements set by your network administrator. Contact your network administrator for assistance. |
| 50331714 | Your computer can’t connect to the remote computer because the size of the cookie exceeded the supported size. Contact your network administrator for assistance. |
| 50331716 | Your computer can’t connect to the remote computer using the specified forward proxy configuration. Contact your network administrator for assistance. |
| 50331717 | This computer cannot connect to the remote resource because you do not have permission to this resource. Contact your network administrator for assistance. |
| 50331718 | There are currently no resources available to connect to. Retry the connection or contact your network administrator. |
| 50331719 | An error occurred while Remote Desktop Connection was accessing this resource. Retry the connection or contact your system administrator. |
| 50331721 | Your Remote Desktop Client needs to be updated to the newest version. Contact your system administrator for help installing the update, and then try again. |
| 50331722 | Your network configuration doesn’t allow the necessary HTTPS ports. Contact your network administrator for help allowing those ports or disabling the web proxy, and then try connecting again. |
| 50331723 | We’re setting up more resources, and it might take a few minutes. Please try again later. |
| 50331724 | The user name you entered does not match the user name used to subscribe to your applications. If you wish to sign in as a different user please choose Sign Out from the Home menu. |
| 50331725 | Looks like there are too many users trying out the Azure RemoteApp service at the moment. Please wait a few minutes and then try again. |
| 50331726 | Maximum user limit has been reached. Please contact your administrator for further assistance. |
| 50331727 | Your trial period for Azure RemoteApp has expired. Ask your admin or tech support for help. |
| 50331728 | You no longer have access to Azure RemoteApp. Ask your admin or tech support for help. |
I bought a Netgear CM700 and Nighthawk R6700 — AC1750 for my internet through comcast xfinity at my new apartment. Everything works as expected except Microsoft Remote Desktop does not work to my work computer. My office uses a gateway and we have an IT guy who is only mildly available and helpful some of the time.
Issue: I try to connect to my work computer through any device on my home network (hard wired or wifi) I get an error similiar to «An error occurred while communicating with the Remote Desktop Gateway. If this keeps happening, contact your network administrator for assistance.
Error code: 0x300005f»
Troubleshooting I’ve done:
Restart modem and router — doesn’t work
Use windows, mac, chromebook (wifi) — doesn’t work
Hard wire into router with windows laptop — doesn’t work
Connect using my iPhone as a modem — works
Hard wire into Netgear modem (router not connected) — works
Connect to ExpressVPN and connect through router using wifi — works
| Code | Reason |
| 0 | No error |
| 1 | User-initiated client disconnect. |
| 2 | User-initiated client logoff. |
| 3 | Your Remote Desktop Services session has ended, possibly for one of the following reasons: The administrator has ended the session. An error occurred while the connection was being established. A network problem occurred. For help solving the problem, see «Remote Desktop» in Help and Support. |
| 260 | Remote Desktop can’t find the computer «». This might mean that «» does not belong to the specified network. Verify the computer name and domain that you are trying to connect to. |
| 262 | This computer can’t connect to the remote computer. Your computer does not have enough virtual memory available. Close your other programs, and then try connecting again. If the problem continues, contact your network administrator or technical support. |
| 264 | This computer can’t connect to the remote computer. The two computers couldn’t connect in the amount of time allotted. Try connecting again. If the problem continues, contact your network administrator or technical support. |
| 266 | The smart card service is not running. Please start the smart card service and try again. |
| 516 | Remote Desktop can’t connect to the remote computer for one of these reasons: 1) Remote access to the server is not enabled 2) The remote computer is turned off 3) The remote computer is not available on the network Make sure the remote computer is turned on and connected to the network, and that remote access is enabled. |
| 522 | A smart card reader was not detected. Please attach a smart card reader and try again. |
| 772 | This computer can’t connect to the remote computer. The connection was lost due to a network error. Try connecting again. If the problem continues, contact your network administrator or technical support. |
| 778 | There is no card inserted in the smart card reader. Please insert your smart card and try again. |
| 1030 | Because of a security error, the client could not connect to the remote computer. Verify that you are logged on to the network, and then try connecting again. |
| 1032 | The specified computer name contains invalid characters. Please verify the name and try again. |
| 1034 | An error has occurred in the smart card subsystem. Please contact your helpdesk about this error. |
| 1796 | This computer can’t connect to the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 1800 | Your computer could not connect to another console session on the remote computer because you already have a console session in progress. |
| 2056 | The remote computer disconnected the session because of an error in the licensing protocol. Please try connecting to the remote computer again or contact your server administrator. |
| 2308 | Your Remote Desktop Services session has ended. The connection to the remote computer was lost, possibly due to network connectivity problems. Try connecting to the remote computer again. If the problem continues, contact your network administrator or technical support. |
| 2311 | The connection has been terminated because an unexpected server authentication certificate was received from the remote computer. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 2312 | A licensing error occurred while the client was attempting to connect (Licensing timed out). Please try connecting to the remote computer again. |
| 2567 | The specified username does not exist. Verify the username and try logging in again. If the problem continues, contact your system administrator or technical support. |
| 2820 | This computer can’t connect to the remote computer. An error occurred that prevented the connection. Try connecting again. If the problem continues, contact the owner of the remote computer or your network administrator. |
| 2822 | Because of an error in data encryption, this session will end. Please try connecting to the remote computer again. |
| 2823 | The user account is currently disabled and cannot be used. For assistance, contact your system administrator or technical support. |
| 2825 | The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support. |
| 3079 | A user account restriction (for example, a time-of-day restriction) is preventing you from logging on. For assistance, contact your system administrator or technical support. |
| 3080 | The remote session was disconnected because of a decompression failure at the client side. Please try connecting to the remote computer again. |
| 3335 | As a security precaution, the user account has been locked because there were too many logon attempts or password change attempts. Wait a while before trying again, or contact your system administrator or technical support. |
| 3337 | The security policy of your computer requires you to type a password on the Windows Security dialog box. However, the remote computer you want to connect to cannot recognize credentials supplied using the Windows Security dialog box. For assistance, contact your system administrator or technical support. |
| 3590 | The client can’t connect because it doesn’t support FIPS encryption level. Please lower the server side required security level Policy, or contact your network administrator for assistance |
| 3591 | This user account has expired. For assistance, contact your system administrator or technical support. |
| 3592 | Failed to reconnect to your remote session. Please try to connect again. |
| 3593 | The remote PC doesn’t support Restricted Administration mode. |
| 3847 | This user account’s password has expired. The password must change in order to logon. Please update the password or contact your system administrator or technical support. |
| 3848 | A connection will not be made because credentials may not be sent to the remote computer. For assistance, contact your system administrator. |
| 4103 | The system administrator has restricted the times during which you may log in. Try logging in later. If the problem continues, contact your system administrator or technical support. |
| 4104 | The remote session was disconnected because your computer is running low on video resources. Close your other programs, and then try connecting again. If the problem continues, contact your network administrator or technical support. |
| 4359 | The system administrator has limited the computers you can log on with. Try logging on at a different computer. If the problem continues, contact your system administrator or technical support. |
| 4615 | You must change your password before logging on the first time. Please update your password or contact your system administrator or technical support. |
| 4871 | The system administrator has restricted the types of logon (network or interactive) that you may use. For assistance, contact your system administrator or technical support. |
| 5127 | The Kerberos sub-protocol User2User is required. For assistance, contact your system administrator or technical support. |
| 6919 | Remote Desktop cannot connect to the remote computer because the authentication certificate received from the remote computer is expired or invalid. In some cases, this error might also be caused by a large time discrepancy between the client and server computers. |
| 7431 | Remote Desktop cannot verify the identity of the remote computer because there is a time or date difference between your computer and the remote computer. Make sure your computer’s clock is set to the correct time, and then try connecting again. If the problem occurs again, contact your network administrator or the owner of the remote computer. |
| 8711 | Your computer can’t connect to the remote computer because your smart card is locked out. Contact your network administrator about unlocking your smart card or resetting your PIN. |
| 9479 | Could not auto-reconnect to your applications,please re-launch your applications |
| 9732 | Client and server versions do not match. Please upgrade your client software and then try connecting again. |
| 33554433 | Failed to reconnect to the remote program. Please restart the remote program. |
| 33554434 | The remote computer does not support RemoteApp. For assistance, contact your system administrator. |
| 50331649 | Your computer can’t connect to the remote computer because the username or password is not valid. Type a valid user name and password. |
| 50331650 | Your computer can’t connect to the remote computer because it can’t verify the certificate revocation list. Contact your network administrator for assistance. |
| 50331651 | Your computer can’t connect to the remote computer due to one of the following reasons: 1) The requested Remote Desktop Gateway server address and the server SSL certificate subject name do not match. 2) The certificate is expired or revoked. 3) The certificate root authority does not trust the certificate. Contact your network administrator for assistance. |
| 50331652 | Your computer can’t connect to the remote computer because the SSL certificate was revoked by the certification authority. Contact your network administrator for assistance. |
| 50331653 | This computer can’t verify the identity of the RD Gateway «». It’s not safe to connect to servers that can’t be identified. Contact your network administrator for assistance. |
| 50331654 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server address requested and the certificate subject name do not match. Contact your network administrator for assistance. |
| 50331655 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server’s certificate has expired or has been revoked. Contact your network administrator for assistance. |
| 50331656 | Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administrator for assistance. |
| 50331657 | An error occurred while sending data to the Remote Desktop Gateway server. The server is temporarily unavailable or a network connection is down. Try again later, or contact your network administrator for assistance. |
| 50331658 | An error occurred while receiving data from the Remote Desktop Gateway server. Either the server is temporarily unavailable or a network connection is down. Try again later, or contact your network administrator for assistance. |
| 50331659 | Your computer can’t connect to the remote computer because an alternate logon method is required. Contact your network administrator for assistance. |
| 50331660 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server address is unreachable or incorrect. Type a valid Remote Desktop Gateway server address. |
| 50331661 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance. |
| 50331662 | Your computer can’t connect to the remote computer because the Remote Desktop Services client component is missing or is an incorrect version. Verify that setup was completed successfully, and then try reconnecting later. |
| 50331663 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is running low on server resources and is temporarily unavailable. Try reconnecting later or contact your network administrator for assistance. |
| 50331664 | Your computer can’t connect to the remote computer because an incorrect version of rpcrt4.dll has been detected. Verify that all components for Remote Desktop Gateway client were installed correctly. |
| 50331665 | Your computer can’t connect to the remote computer because no smart card service is installed. Install a smart card service and then try again, or contact your network administrator for assistance. |
| 50331666 | Your computer can’t stay connected to the remote computer because the smart card has been removed. Try again using a valid smart card, or contact your network administrator for assistance. |
| 50331667 | Your computer can’t connect to the remote computer because no smart card is available. Try again using a smart card. |
| 50331668 | Your computer can’t stay connected to the remote computer because the smart card has been removed. Reinsert the smart card and then try again. |
| 50331669 | Your computer can’t connect to the remote computer because the user name or password is not valid. Please type a valid user name and password. |
| 50331671 | Your computer can’t connect to the remote computer because a security package error occurred in the transport layer. Retry the connection or contact your network administrator for assistance. |
| 50331672 | The Remote Desktop Gateway server has ended the connection. Try reconnecting later or contact your network administrator for assistance. |
| 50331673 | The Remote Desktop Gateway server administrator has ended the connection. Try reconnecting later or contact your network administrator for assistance. |
| 50331674 | Your computer can’t connect to the remote computer due to one of the following reasons: 1) Your credentials (the combination of user name, domain, and password) were incorrect. 2) Your smart card was not recognized. |
| 50331675 | Remote Desktop can’t connect to the remote computer «» for one of these reasons: 1) Your user account is not listed in the RD Gateway’s permission list 2) You might have specified the remote computer in NetBIOS format (for example, computer1), but the RD Gateway is expecting an FQDN or IP address format (for example, computer1.fabrikam.com or 157.60.0.1). Contact your network administrator for assistance. |
| 50331676 | Remote Desktop can’t connect to the remote computer «» for one of these reasons: 1) Your user account is not authorized to access the RD Gateway «» 2) Your computer is not authorized to access the RD Gateway «» 3) You are using an incompatible authentication method (for example, the RD Gateway might be expecting a smart card but you provided a password) Contact your network administrator for assistance. |
| 50331679 | Your computer can’t connect to the remote computer because your network administrator has restricted access to this RD Gateway server. Contact your network administrator for assistance. |
| 50331680 | Your computer can’t connect to the remote computer because the web proxy server requires authentication. To allow unauthenticated traffic to an RD Gateway server through your web proxy server, contact your network administrator. |
| 50331681 | Your computer can’t connect to the remote computer because your password has expired or you must change the password. Please change the password or contact your network administrator or technical support for assistance. |
| 50331682 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server reached its maximum allowed connections. Try reconnecting later or contact your network administrator for assistance. |
| 50331683 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server does not support the request. Contact your network administrator for assistance. |
| 50331684 | Your computer can’t connect to the remote computer because the client does not support one of the Remote Desktop Gateway’s capabilities. Contact your network administrator for assistance. |
| 50331685 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server and this computer are incompatible. Contact your network administrator for assistance. |
| 50331686 | Your computer can’t connect to the remote computer because the credentials used are not valid. Insert a valid smart card and type a PIN or password, and then try connecting again. |
| 50331687 | Your computer can’t connect to the remote computer because your computer or device did not pass the Network Access Protection requirements set by your network administrator. Contact your network administrator for assistance. |
| 50331688 | Your computer can’t connect to the remote computer because no certificate was configured to use at the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331689 | Your computer can’t connect to the remote computer because the RD Gateway server that you are trying to connect to is not allowed by your computer administrator. If you are the administrator, add this Remote Desktop Gateway server name to the trusted Remote Desktop Gateway server list on your computer and then try connecting again. |
| 50331690 | Your computer can’t connect to the remote computer because your computer or device did not meet the Network Access Protection requirements set by your network administrator, for one of the following reasons: 1) The Remote Desktop Gateway server name and the server’s public key certificate subject name do not match. 2) The certificate has expired or has been revoked. 3) The certificate root authority does not trust the certificate. 4) The certificate key extension does not support encryption. 5) Your computer cannot verify the certificate revocation list. Contact your network administrator for assistance. |
| 50331691 | Your computer can’t connect to the remote computer because a user name and password are required to authenticate to the Remote Desktop Gateway server instead of smart card credentials. |
| 50331692 | Your computer can’t connect to the remote computer because smart card credentials are required to authenticate to the Remote Desktop Gateway server instead of a user name and password. |
| 50331693 | Your computer can’t connect to the remote computer because no smart card reader is detected. Connect a smart card reader and then try again, or contact your network administrator for assistance. |
| 50331695 | Your computer can’t connect to the remote computer because authentication to the firewall failed due to missing firewall credentials. To resolve the issue, go to the firewall website that your network administrator recommends, and then try the connection again, or contact your network administrator for assistance. |
| 50331696 | Your computer can’t connect to the remote computer because authentication to the firewall failed due to invalid firewall credentials. To resolve the issue, go to the firewall website that your network administrator recommends, and then try the connection again, or contact your network administrator for assistance. |
| 50331698 | Your Remote Desktop Services session ended because the remote computer didn’t receive any input from you. |
| 50331699 | The connection has been disconnected because the session timeout limit was reached. |
| 50331700 | Your computer can’t connect to the remote computer because an invalid cookie was sent to the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331701 | Your computer can’t connect to the remote computer because the cookie was rejected by the Remote Desktop Gateway server. Contact your network administrator for assistance. |
| 50331703 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway server is expecting an authentication method different from the one attempted. Contact your network administrator for assistance. |
| 50331704 | The RD Gateway connection ended because periodic user authentication failed. Try reconnecting with a correct user name and password. If the reconnection fails, contact your network administrator for further assistance. |
| 50331705 | The RD Gateway connection ended because periodic user authorization failed. Try reconnecting with a correct user name and password. If the reconnection fails, contact your network administrator for further assistance. |
| 50331707 | Your computer can’t connect to the remote computer because the Remote Desktop Gateway and the remote computer are unable to exchange policies. This could happen due to one of the following reasons: 1. The remote computer is not capable of exchanging policies with the Remote Desktop Gateway. 2. The remote computer’s configuration does not permit a new connection. 3. The connection between the Remote Desktop Gateway and the remote computer ended. Contact your network administrator for assistance. |
| 50331708 | Your computer can’t connect to the remote computer, possibly because the smart card is not valid, the smart card certificate was not found in the certificate store, or the Certificate Propagation service is not running. Contact your network administrator for assistance. |
| 50331709 | To use this program or computer, first log on to the following website: <a href=»»></a>. |
| 50331710 | To use this program or computer, you must first log on to an authentication website. Contact your network administrator for assistance. |
| 50331711 | Your session has ended. To continue using the program or computer, first log on to the following website: <a href=»»></a>. |
| 50331712 | Your session has ended. To continue using the program or computer, you must first log on to an authentication website. Contact your network administrator for assistance. |
| 50331713 | The RD Gateway connection ended because periodic user authorization failed. Your computer or device didn’t pass the Network Access Protection (NAP) requirements set by your network administrator. Contact your network administrator for assistance. |
| 50331714 | Your computer can’t connect to the remote computer because the size of the cookie exceeded the supported size. Contact your network administrator for assistance. |
| 50331716 | Your computer can’t connect to the remote computer using the specified forward proxy configuration. Contact your network administrator for assistance. |
| 50331717 | This computer cannot connect to the remote resource because you do not have permission to this resource. Contact your network administrator for assistance. |
| 50331718 | There are currently no resources available to connect to. Retry the connection or contact your network administrator. |
| 50331719 | An error occurred while Remote Desktop Connection was accessing this resource. Retry the connection or contact your system administrator. |
| 50331721 | Your Remote Desktop Client needs to be updated to the newest version. Contact your system administrator for help installing the update, and then try again. |
| 50331722 | Your network configuration doesn’t allow the necessary HTTPS ports. Contact your network administrator for help allowing those ports or disabling the web proxy, and then try connecting again. |
| 50331723 | We’re setting up more resources, and it might take a few minutes. Please try again later. |
| 50331724 | The user name you entered does not match the user name used to subscribe to your applications. If you wish to sign in as a different user please choose Sign Out from the Home menu. |
| 50331725 | Looks like there are too many users trying out the Azure RemoteApp service at the moment. Please wait a few minutes and then try again. |
| 50331726 | Maximum user limit has been reached. Please contact your administrator for further assistance. |
| 50331727 | Your trial period for Azure RemoteApp has expired. Ask your admin or tech support for help. |
| 50331728 | You no longer have access to Azure RemoteApp. Ask your admin or tech support for help. |
I bought a Netgear CM700 and Nighthawk R6700 — AC1750 for my internet through comcast xfinity at my new apartment. Everything works as expected except Microsoft Remote Desktop does not work to my work computer. My office uses a gateway and we have an IT guy who is only mildly available and helpful some of the time.
Issue: I try to connect to my work computer through any device on my home network (hard wired or wifi) I get an error similiar to «An error occurred while communicating with the Remote Desktop Gateway. If this keeps happening, contact your network administrator for assistance.
Error code: 0x300005f»
Troubleshooting I’ve done:
Restart modem and router — doesn’t work
Use windows, mac, chromebook (wifi) — doesn’t work
Hard wire into router with windows laptop — doesn’t work
Connect using my iPhone as a modem — works
Hard wire into Netgear modem (router not connected) — works
Connect to ExpressVPN and connect through router using wifi — works