Microsoft forms ошибка

by Farhad Pashaei

As a technophile, Farhad has spent the last decade getting hands-on experience with a variety of electronic devices, including smartphones, laptops, accessories, wearables, printers, and so on. When… read more


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  • As a survey creator, Microsoft Forms has its share of challenges, such as Microsoft Forms isn’t opening.
  • Disabling third-party extensions on Chrome can help solve Microsoft Forms not opening on Chrome.
  • If you see this problem in Excel, you need to modify the URL.

Microsoft Forms not opening is a frustrating error that can happen in different ways. To this day, nobody knows what causes it and how exactly it is solved.

Forms is a survey creator, built by Microsoft as a part of Office 365. Users can benefit from automatic marking and Microsoft Excel export.

In this article, we will talk about the solutions you can follow to solve this problem. We will also tell you how to access this service and how to give permissions on Microsoft Forms.

How do I give permission to access a Microsoft Form?

  1. First, open the form or quiz you want to give access permission on Microsoft Forms.
  2. Then, click on the Share button.Share forms
  3. Tap on Get a link to view and edit.Sharing Microsoft forms
  4. Next, choose the collaboration permission you are looking for.
  5. Finally, click on Copy.

Microsoft Forms not loading in Chrome is not the only problem you can run into while using Microsoft Forms. Access issues can confuse you if you do not know how to deal with them too.

If you ever see Microsoft Forms – Please make sure you have permission to access this form, you should know that you do not have access to the corresponding form.Microsoft Forms - Please make sure you have permission to access this form

Unfortunately, Microsoft Forms not working does not have a certain fix. However, there are some steps you can take to increase the chance of solving this error.

What can I do if Microsoft Forms is not opening?

1. Re-log into Microsoft Forms

You may address the problem of Microsoft Forms not opening in Teams by logging out and then back in again. This will reset your session.

A simple relog into your account usually fixes most web app difficulties, so try that first before moving on to anything more involved.

2. Clear browser cache

  1. Open browser.
  2. Go to Settings.Chrome Settings
  3. Search Clear browsing data and click on it.Clear browsing data
  4. Then clear cache.
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3. Disable extensions

  1. Click on the three-dotted menu icon.
  2. Select More tools then Extension.Extensions menu
  3. Now disable your active Extensions.

If Microsoft Forms not opening in Chrome has turned into a problem, you might want to disable all your third-party extensions to see if the issue is alleviated or not.

4. Edit URL

Microsoft Forms not opening in Excel has a clearer fix. You need to change false to true, at the end of the URL:

https://forms.office.com/Pages/RedirectToExcelP…; forceReExport = false

https://forms.office.com/Pages/RedirectToExcelP…; forceReExport = true

5. Use an alternative survey creator

When all else fails, there is always the choice of using alternative platforms to create your desired survey on the spot. The Forms On Fire platform offers a fully customizable mobile form and workflow system that is both reliable and secure and can be used offline or online.

It enables you to replace paper forms and poorly maintained data collection processes with cloud-enabled tablets, smartphones, and desktops. Forms On Fire provides expertise in form design, integration, workflow, and form analytics, so it’s more than just technology. It’s all-in-one solution for getting the best analytics on the market.

 Get Forms on Fire

Which browser is best for Microsoft Forms?

Microsoft Forms can be opened by all browsers, including Edge, Chrome, Firefox, Safari, and Opera. You should consider that all these browsers must be updated to their latest version.

However, of all the available browsers, the Opera browser has proved to be the better choice. It offers the best support for Microsoft Forms and is more stable than the others.

Please note that Microsoft 365 Apps and Services have announced that they have stopped supporting IE 11 since August 17, 2021. This is why you should not use IE 11 to open Microsoft Forms.

Microsoft Forms not opening is not always a problem that has happened because of your PC. It can happen due to problems with the servers of Microsoft.

For this reason, you can also try waiting it out if you are not in a hurry. The issue might be resolved on its own.

You might want to contact Microsoft Support and explain your issue in detail so that they can help you figure a way out to solve it quickly.

If Microsoft Forms is not showing all questions, check out this article, which includes solutions like signing out and back in.

Besides the Forms not opening issue, you may run into Microsoft Forms not showing in PowerPoint. This error happens due to many reasons such as connection issues.

If you run into your account not being enabled for the Microsoft Forms problem, follow the steps outlined in this article. 

Furthermore, the problem with Microsoft Teams Forms not working may be resolved by just logging out and back in.

In the comment section below let us know if you were able to fix the issue.

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Microsoft Forms, a part of Microsoft-365, can be used to create and manage forms. Microsoft Office Suite is very well known for its stability and robust nature. However, that doesn’t mean you will never face any issues with the apps offered within the package.

When working on Microsoft forms, users have reported they get an error saying that ‘Sorry, something went wrong.’ When this error message is encountered, users will not be able to use Microsoft Forms.

This error can arise when the user’s browser is outdated; the browser does not support Microsoft forms due to issues with the Microsoft server, or even third-party extensions. 

Well, the good thing is that there is nothing to be worried about if you encounter this error with Microsoft Form. This article will discuss how you can fix Something Went Wrong error in Microsoft Forms

If you have been getting the ‘Sorry, something went wrong’ error on Microsoft Forms, then the troubleshooting steps mentioned below will help you.

1. Enable Office Hive Service for Microsoft Forms

The first way to fix the error in Microsoft forms is to use the Office hive service for Microsoft forms. The steps for the same are given below-

  1. Go to the official website of Microsoft Azure. You must sign in to your account if you are visiting the site for the first time. 
  2. After signing in, select the Azure Active Directory option from the left sidebar.Azure Active Directory
  3. Then, click on the Enterprise application option.Enterprise applications
  4. Click on the search box, search for the Office hive and open it.
  5. Then, click on the Manage and there select the Properties option. 
  6. Set the Enabled for users to sign in option to Yes. 
  7. Lastly, save the changes that have been made. 
  8. Once done, this issue should be fixed, and you will no longer encounter it. Something went wrong error message in Microsoft Forms.

2. Try Another Browser

The error can arise due to some issues with the browser user. The browser you are using may or may not support Microsoft Forms. You will likely face this error if your browser does not support Microsoft Forms.

You should try using any other browser instead of your primary browser and then check if you still face the issue or not. 

Conclusion

We have discussed the reasons behind facing the Something went wrong message in Microsoft Forms and how to fix it. The issue will probably be resolved by enabling the Office Hive service in Microsoft Forms. 

FAQ

1. Why is Microsoft Forms Not Working?

If Microsoft Forms is not working, it may be because of the browser or slow internet. You can try connecting to a different network or use a different browser if Microsoft Forms is not working. 

2. What Causes ‘Something Went Wrong’ Error in Microsoft Forms?

This issue is generally caused due to outdated browsers, bugs in the browser, third-party extensions, and various other reasons.

3. How Can I Fix ‘Something Went Wrong’ Error in Microsoft Forms?

You can fix the issue by enabling the Office Hive service in Microsoft Forms. However, if that doesn’t work, you can try using another browser. We have discussed the detailed steps in the article above, so you can follow the steps to fix the issue. 

Recently while accessing Microsoft forms users were getting the error. Sorry, something went wrong.

The issue was reported by all the users even they have required licenses assigned to them.

The forms were enabled for the affected user

Solution:

We’ve to enable the collab DB service from the azure portal which is required for this Microsoft forms.

Navigate to Azure Portal – Access Azure Active Directory – Select Enterprise Applications – Search for CollabDb Service

Navigate to properties – ensure Enabled for users to sign-in is turned on.

Once after enabling the sign-in option on the azure portal this has fixed the issue.

This tutorial is about Fix ‘Something Went Wrong’ Issue in Microsoft Forms. We will try our best so that you understand this guide. I hope you like this blog, Fix ‘Something Went Wrong’ Issue in Microsoft Forms. If your answer is yes, please do share after reading this.

So lets keep reading for intertesting info:

Check Fix ‘Something Went Wrong’ Issue in Microsoft Forms

When you receive an apology, it can be frustrating; something went wrong error message in Microsoft Forms. Many users have complained about this error message and most of them don’t know how to fix it. Additionally, you may also encounter other bugs that limit your ability to access the platform. The software giant introduced the ability to create quizzes and surveys using Microsoft Office forms in June 2016.

To improve the user experience, a new version with enhanced features was released in September 2018. This built-in Office 365 tool is designed to automatically collect and enter relevant ratings. Since its inception, the app has become the best data collection tool.

Fix “Something went wrong” problem in Microsoft Forms

Use the Office Hive service for Microsoft Forms

  • Sign in to Microsoft Azure.
  • Choose Azure Active Directory in the left panel.
  • Select Business Applications.
  • Type office hive in the search field.
  • From the list of results, select office hive.
  • Under Manage select Properties.
  • Set it to Enabled for users to log in to Yes and save.

Use another browser

Microsoft Forms can be opened in all major web browsers, including Firefox and Safari. However, there are a few things you should be aware of. The Opera browser works best with the platform, is the most reliable, and has excellent support for Microsoft Forms.

It’s important to note that Microsoft 365 apps and services are no longer compatible with Internet Explorer 11. Therefore, you can’t open Microsoft Forms in this version of the browser unless you update it. If you’re doing something wrong with the Microsoft Forms error message, you can quickly fix it by following the steps above. Thanks for reading and don’t forget to share your thoughts in the comments section.

Final words: Fix ‘Something Went Wrong’ Issue in Microsoft Forms

I hope you understand this article, Fix ‘Something Went Wrong’ Issue in Microsoft Forms. If your answer is no, you can ask anything via the contact forum section related to this article. And if your answer is yes, please share this article with your friends and family to give us your support.

James Hogan

James Hogan

James Hogan is a notable content writer recognized for his contributions to Bollyinside, where he excels in crafting informative comparison-based articles on topics like laptops, phones, and software. When he’s not writing, James enjoys immersing himself in football matches and exploring the digital realm. His curiosity about the ever-evolving tech landscape drives his continuous quest for knowledge, ensuring his content remains fresh and relevant.

Microsoft Forms has become popular as a very versatile tool for creating forms, quizzes, and surveys. However, encountering errors while using this platform can be annoying. It can disrupt the smooth flow of data collection. One such error is the Microsoft Forms Error 1003.  It may be displayed as “Microsoft Forms are not accessible. Sorry, something went wrong. Please try again. Error code:1003” 

Customer complaint

Microsoft Forms Error 1003 Complaint

The image displayed consists of a user complaint of the error code 1003. The second image shows the comments from users who have shared similar experiences and frustrations.

Microsoft Forms Error 1003

Similar comments

Whether you are a business professional, an educator, or just an individual using Microsoft Forms, understanding and solving error 1003 is essential. This way you will get a seamless user experience. So, let’s dive right into the solutions to tackle this error.

Highlights

  • Microsoft Resolution – Microsoft has listed a solution for when you encounter this error. The displayed prompt will read “Sorry, something went wrong”. All of the steps for this have been mentioned below.
  • Clear Browser Cache – Clearing it might help eliminate temporary data or conflicts that may be causing this issue. The steps for this are mentioned below.
  • Sign Out and Sign Back In – This is a very simple step. But can help resolve any temporary authentication problems that may be triggering this error.
  • Use a Different Web Browser or Device –  Sometimes the error may be specific to a particular browser or device. Doing this will help you find out if the error was specific to the former browser you were on or the device configuration.
  • Contact the Microsoft 365 Administrator – This error might be due to a server-side issue. This will need to be investigated from the back-end side. If you are an admin, you can do this via online or phone support. But,  if you are not then you can simply go to the support page. Steps for all three are mentioned below so follow through carefully.

How To Fix Microsoft Forms Error 1003

Error 1003 in Microsoft Forms usually occurs when there is an issue with the user’s permissions or the form itself. We have listed down some potential solutions to address this issue:

Microsoft Resolution

Microsoft has listed a solution for when you encounter this displayed prompt “Sorry, something went wrong”. To resolve this issue you need to enable the Office Hive / CollabDBService. So, follow these simple steps to do this:

  1. Navigate and Sign into Microsoft Azure.
    microsoft azure
    Sign into Microsoft Azure
  2. In the left pane, find and select Azure Active Directory.
  3. Choose Enterprise Applications.
  4. Right next to the Application Type== Enterprise Applications select X to remove the filter.
  5. Now, in the search field type Office Hive.
  6. Select Office Hive from the result list.
  7. Select properties from under manage.
  8. Finally, for the enabled for users to sign in option, click yes and then press save.

Check if this helps get rid of the error. If not then try the solutions mentioned below. They are specific to the error code 1003.

Disable Firewall and Security Software

To resolve Forms Error 1003, an easy fix is to temporarily disable any firewall or security software. To get in-depth steps on how to do this, click this link and follow the detailed steps carefully. This way you will be able to see if these security features are actually protecting your device. As they could be doing the opposite and may inadvertently block your access to Microsoft Forms.

Turn it off

Turn the Firewall Off

Clear Browser Cache

To resolve Error 1003, one fix is to clear your browser cache. Clearing it might help eliminate temporary data or conflicts that may be causing this issue. Here are the steps to do this:

  1. Go to your web browser. Then navigate to the settings or options menu. This is usually represented by three dots or lines in either the top left or top right corner of the browser window.
    Microsoft Forms Error 1003
    Click the three dots
  2. Click on the settings or options menu. You will find the “history” or “privacy and security” section.
  3. Within the “history” or “privacy and security” settings, find the option to clear browsing data or cache. Select this option.
  4. dialog box will display various checkboxes. Make sure that the checkbox for “cached images and files” or a similar box is selected.
    Clear data
    Check the box and click Clear data
  5. You might get the option to choose the time range for which you want to clear the cache. To clear the entire cache, select “all time” or a similar option.
    Microsoft Forms Error 1003
    Adjust the time frame
  6. Finally, click the clear or delete button. This will start the cache-clearing process.

Once the cache is cleared, revisit the Microsoft Forms to see if the error is solved. Clearing the cache will ensure that you are loading a fresh version of the website. This will help resolve any temporary issues that might have been causing the error. If not, do not fret as we have more fixes left to see.

Sign Out and Sign Back In

Another solution is to sign out of your Microsoft Forms account and then sign back in. This is a very simple step. But can help resolve any temporary authentication problems that may be triggering this error. Follow these simple steps to do this:

  1. Locate your profile or account icon either on your Microsoft Forms page or your web browser. This is typically shown by your initials or a profile picture.
  2. Click on that profile or account icon to open a dropdown menu. Then look for an option to sign out or log out. Press it.
    sign out
    Click sign out
  3. Once you have signed out close the web browser fully.
  4. Now, reopen the web browser and go to the Microsoft Forms website.
  5. Click sign in or log in and enter your login credentials to get back into your account.

By signing out and signing back in you can resolve any issues that may have caused this Microsoft forms error code 1003. This is a quick, straightforward forward, and efficient method. So, give it a try and then see if the error is still present. However, if the error is still present do not lose hope. We have more solutions for you.

Use a Different Web Browser or Device

Another possible solution is to try accessing Microsoft Forms using a different web browser or device. As sometimes the error may be specific to a particular browser or a device. Here are the steps for this:

  1. If you currently are using a web browser such as Google Chrome. Then try opening Microsoft Forms using an alternative browser, such as Microsoft Edge, Mozilla Firefox, or Safari.
  2. Open the alternative browser of your choice on your device and go to the Microsoft Forms website.
  3. Now, log into your account and check if the error is still present.
  4. If it is still present then consider using a different device altogether. So, if you were on a desktop computer, you should switch to a smartphone, tablet, or laptop.
  5. On a different device, open a web browser and open the Microsoft Forms website.
  6. Now, log into your account and check if the error is still occurring.

If you use a different browser or device, you can find out if the error was specific to the former browser you were on or the device configuration. If you find that the error does not display on the alternative browser or device. It may mean that there is a compatibility problem or a browser-specific issue. In such scenarios, you should continue using the alternative browser and devices till the Microsoft Forms error code 1003 is fixed.

If this solution does not help, try the fixes down below.

Microsoft Forms Error 1003

Different web browsers

Contact the Microsoft 365 Administrator

This Microsoft forms error code 1003  might be due to a server-side issue. This will need to be investigated from the back-end side. In this scenario, we sincerely recommend that you contact your Microsoft 365 Administrator. Follow the steps mentioned below and create a support ticket to get online support. That support team can remotely help you and collect logs thus resolving this error. They will also be able to involve more resources to fix this issue from the back end. This could deem to be more efficient in tackling this issue.

If you need help using Microsoft 365 for business, you have several options. So, continue reading.

Online Support

You can save time by starting your service request online. Here are the steps to do so:

  1. Navigate to the admin center by clicking here. If you are encountered by a message that says you do not have permission to access this page then you are not an admin.
    Microsoft Forms Error 1003
    The pop-up message if you don’t have access
  2. If you are an admin, keep following the steps. Click Help & Support on the bottom right side of the page.
    Click help
    Click Help and Support
  3. Now, type a question or a keyword in the text box. If you see a drop-down list, select the option closest to your question. If not, then continue typing your question and press enter.
    Type
    Type your question
  4. If the results do not help, then select the Contact Support option at the bottom.
  5. You can enter a description of your issue and confirm your email address. Then add your contact number and select the preferred contact method. Then you need to click Contact Me. The expected wait time will be mentioned in the Contact Support pane.
    Contact support
    Add more details

Phone Support

In most countries or regions, Microsoft 365 billing support for business products and services is given in English. The time is from 9 am to 5 pm and Monday to Friday. The local language support varies by country or sometimes region. Moreover, technical support is provided in English 24 hours a day and 7 days a week. In some cases, this is done in local languages. Please do note that it is essential to have your account details ready and with you when you call.

Another thing to be careful about is that Microsoft has added a PIN-based verification to the phone-based verification process. This is to better protect your organization. If you contact them using a number that is not registered with your organization’s profile then Microsoft support will send a verification code. This will go to the registered phone number or email. You will have to provide them with this code to the support agent to give them access to your organization’s account.

Microsoft Forms Error 1003

Preferred contact method

The above support methods can only be used if you are an admin for a business subscription. If you are not a business admin then please go to this support page to contact Microsoft support.

Microsoft contact

Contact Microsoft

How To Prevent Microsoft Forms Error 1003

To make sure this error doesn’t hinder your experience on Microsoft Forms again. Follow these preventative measures:

  • Keep your web browser up-to-date with the most recent and latest version. This will ensure it is compatible with Microsoft Forms.
  • Disable any browser extensions or add-ons temporarily. As they may sometimes interfere with the function of Microsoft Forms.
  • Ensure a stable and reliable internet connection while using Microsoft Forms. This will help prevent any disruptions, interference, or connectivity issues. You can check the bandwidth of your internet connection here.
  • Frequently check for updates or any patches for the operating system of your device. Outdated software can often lead to compatibility issues. Plus other related problems.
  • You need to verify your account permissions. Plus make sure that you hold the necessary access rights to access or make forms in Microsoft Forms.
  • Try to avoid opening multiple instances of Microsoft Forms side by side. As this can potentially cause conflicts or errors.
  • If you are currently facing this error on a shared network or public Wi-Fi. Then try accessing Microsoft Forms from a different network to cancel out any network-related issues.

These preventive measures can help lessen the chances of facing Error 1003. But, it is important to adapt troubleshooting steps if the error persists.

Final Words

In conclusion, Microsoft Forms error code 1003 can be an infuriating hindrance when trying to create or access forms. However, with these solutions and preventions, you can overcome this error and regain a seamless experience with Microsoft Forms. Remember, if you still face this error, refer to this comprehensive article. You will find detailed troubleshooting steps to tackle the issue head-on. Happy form building!

FAQs

There are many FAQs when it comes to this sort of error. So, we made sure to answer the most important ones.

What are the benefits of using Microsoft Forms?

Microsoft Forms allow you to create custom knowledge checks, questionnaires, surveys, polls, registrations, and much more. In a very quick and easy way. You can then invite others to respond to them. The respondents can do this via any web browser or device. The results will be submitted. You can then use the built-in analytics to evaluate them.

What is the purpose of Microsoft Forms?

Microsoft forms are used by businesses to get feedback from customers or employees. They are even used by individuals for research purposes or educational reasons. Thus, these can be created for any purpose such as feedback. For example how well a teacher teaches and work evaluations.

How do I use Microsoft Forms?

Microsoft Forms is a very simple and lightweight app. It lets individuals, small businesses, and other organizations create different types of forms. You can use it to create a quiz or exam in a virtual classroom.

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Photo of Falisha Abid

Falisha Abid is a second-year undergrad for BS Psych who now enjoys writing articles for Computer Verge. In her free time, she indulges in the enchanting world of books and immerses herself in the vibrant realm of painting.

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