Media creation tools ошибка 0x80072f8f

When you attempt to upgrade to Windows 10 from a Windows 7/8 computer using Microsoft’s Media Creation Tool, the error 0x80072F8F - 0x20000 may appear. The full error message verbatim is below:

There was a problem running this tool

We're not sure what happened, but we're unable to run this tool on your PC. If you continue experiencing problems, reference the error code when contacting customer support. Error code: 0x80072F8F - 0x20000

media creation tool error 0x80072F8F

Let’s see how to fix this error on Windows 7 and Windows 8.

Important: Information in this article (and the registry fix) is for Windows 7 SP1 and Windows 8 systems only. They don’t apply to Windows 8.1 and higher!

Cause

The error 0x80072F8F - 0x20000 happens because the Media Creation Tool uses the TLS 1.2 Protocol, but the protocol is disabled by default on Windows 7 and Windows 8 computers. By default, only SSL3 and TLS1 are enabled in Windows 7 and Windows 8. On Windows 8.1 and Windows 10, SSL3, TLS1.0, TLS1.1, and TLS1.2 are enabled by default.

To resolve the Media Creation Tool Error 0x80072F8F – 0x20000 error on Windows 7 and Windows 8 computers, enable the TLS 1.1 and TLS 1.2 protocols. Follow these steps to do so:

Method 1: Enable TLS 1.1 and TLS 1.2 via the registry (Windows 7 & 8)

  1. Make sure your system is fully updated.
  2. Open Notepad.
  3. Copy the following lines into Notepad.
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp]
    "DefaultSecureProtocols"=dword:00000a00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp]
    "DefaultSecureProtocols"=dword:00000a00
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
    "DisabledByDefault"=dword:00000000
    "Enabled"=dword:00000001
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
    "DisabledByDefault"=dword:00000000
    "Enabled"=dword:00000001
  4. Save the file with a .reg extension — e.g., enable_tls.reg
  5. Double-click the enable_tls.reg file to apply the settings into the registry. Click Yes when asked for confirmation.
  6. Download the KB3140245 package (TLS 1.1/1.2 enablement update) from Microsoft and install it.
  7. Restart Windows.
  • Download registry files: If you wish to download premade registry file(s), download enable-tls.zip. Unzip and run the enclosed file enable_tls.reg. To reverse/undo the setting to Windows 7/8 defaults, run the undo.reg registry file.

(Credits to Markus for the fix.)


Method 2: Easy Fix (for Windows 7)

The above registry fix was created incorporating the suggestions in the Microsoft article titled Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP

The article talks about the Microsoft Update with will enable TLS 1.1 and TLS 1.2 support via KB3140245 package. Here are the instructions:

  1. Download the KB3140245 package. Don’t run it yet.
  2. Download the “Easy Fix” executable via the above link (direct download) and run it. The fix will create the DefaultSecureProtocols registry value which is a prerequisite for the Microsoft update.
  3. Now run the KB3140245 .msi package you downloaded in Step 1.

This automatically enables TLS 1.1 and TLS 1.2 on the computer.

media creation tool error 0x80072F8F - easyfix

Easy fix 51044 v2.1.4.0 — KB3140245

Re-run the Media Creation Tool now. It should work now!

media creation tool error 0x80072F8F

Editor’s note

Note that the Easy Fix sets the “DefaultSecureProtocols” registry value only; it doesn’t write to the SCHANNEL registry location. But the manual registry fix in “Method 1” above does both! So, if you’ve explicitly disabled the TLS 1.1 and TLS 1.2 protocols via the SCHANNEL registry modification (e.g., by using the nisudf.reg registry fix to resolve a game/server connectivity issue), then the “Easy Fix” tool won’t help. You need to use “Method 1” in that case.


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Ramesh Srinivasan is passionate about Microsoft technologies and he has been a consecutive ten-time recipient of the Microsoft Most Valuable Professional award in the Windows Shell/Desktop Experience category, from 2003 to 2012. He loves to troubleshoot and write about Windows.
Ramesh founded Winhelponline.com in 2005.

Если вы столкнулись с ошибкой 0x80072f8f 0x20000 при создании загрузочной флешки Windows 10 через официальную утилиту Media Creation Tool, то вероятнее всего у вас установлена Windows 7 либо Windows 8.
Она возникает из-за того что данные версии Windows уже не поддерживаются и необходимо создать загрузочную флешку другим способом.
В данной инструкции мы подробно распишем что необходимо делать в таком случае.

Для создания загрузочной флешки необходимо будет скачать дистрибутив Windows 10:
Версия x32 – https://cdn.keyslab.ru/windows/10/ProAndHome/Win10_22H2_Russian_x32.iso
Версия x64 – https://cdn.keyslab.ru/windows/10/ProAndHome/Win10_22H2_Russian_x64.iso

А так-же программа для того чтобы записать этот образ на флешку мы сделаем это на примере одной из самых популярных программ Rufus – https://github.com/pbatard/rufus/releases/download/v3.22/rufus-3.22.exe

После того как скачается образ запускаем программу, в пункте «Устройство» необходимо выбрать флешку размером от 8ГБ (рекомендуем 16). Обратите внимание что она будет форматироваться, поэтому сохраните все важные файлы. Так-же не рекомендуем использовать внешний жесткий диск, так как часто возникают ошибки при установке с них.

0x80072f8f_1.png

Далее в разделе «Метод загрузки» нажимаем «Выбрать» и находим скачанный образ. Все остальные пункты оставляем по умолчанию.

9.png

На данном этапе вы можете выбрать дополнительные параметры установки системы, которые упростят процесс установки, выбирайте их на ваше усмотрение.

0x80072f8f_3.png

Здесь программа сообщает нам о том, что флешка будет форматирована. 

0x80072f8f_4.png

Теперь дожидаемся окончания создания, в конце статус изменится на «ГОТОВ». После этого можно закрывать программу.

0x80072f8f_5.png

Теперь вы можете приступить к установке новой системы, мы подробно расписали весь процесс в нашей другой инструкции, вам необходимо будет пропустить пункт про создание загрузочного накопителя, он у вас уже есть — https://keyslab.ru/articles/kak-ustanovit-windows-10-s-fleshki/

Contents

  • What Causes the Windows Media Creation Tool Error Code 0x80072f8f – 0x20000?
  • How to Fix Error Code 0x80072f8f 0x20000 on Windows 10/11 or Windows 7
    • Enable TLS 1.1 and TLS 1.2
    • Delete the Software Distribution Folder
    • Perform a Clean Boot
    • Use the Windows ISO File
  • Conclusion

How to Fix the Error Code 0x80072f8f  0x20000

Microsoft offers different ways to upgrade your Windows OS to the latest version. Since the introduction of Windows 11, users have been making the move to the new OS in numbers. 

That said, some Windows 7 users are still making the switch to Windows 10 after Microsoft ended support for the former.

You can upgrade through the Windows Update client, the Windows Update assistant or by using the Windows ISO file.

However, one of the common ways to upgrade Windows, especially from Windows 7 to 10, is using the Media Creation tool. 

Related: How to get and use Windows 10 Media Creation Tool

But users have been complaining about seeing error code 0x80072f8f-0x20000 when trying to use the tool. 

The common cause of the error code, especially in Windows 7, is the lack of support for TLS 1.1 and TLS 1.2.

In other cases, the error could be showing up because of the software distribution folder or application conflicts.

How to Fix Error Code 0x80072f8f 0x20000 on Windows 10/11 or Windows 7

While the issue mostly occurs on Windows 7, you may also experience it on Windows 10 when upgrading to 11.

Follow the guides below to get rid of the problem for good.

Enable TLS 1.1 and TLS 1.2

We are putting this solution at the top because it helped many users get rid of the error.

The Media Creation Tool communicates with servers that use TLS (Transport Layer Security) 1.1 and TLS 1.2. That’s because the tool has to download the setup files required for the upgrade from Microsoft’s servers.

But as it turns out, these security protocols might be disabled by default on your current Windows version.

So, the error code 0x80072f8f 20000 could be showing up because your PC can’t properly communicate with Microsoft’s servers.

Thankfully, you can enable TLS 1.1 and TLS 1.2 by making changes to the system registry.

Important: Before you begin, note that the system registry is a sensitive part of your operating system and applying the wrong changes could cause permanent damage. So, make sure you follow the steps in this guide carefully.

You can create a backup of the entire registry to be on the safe side. Here’s how to back up the entire registry:

  1. Click on the Start button.
  2. Go to the search box and type “regedit.exe.”
  3. You can also open the Run dialog box (Win + R), type “regedit.exe,” and hit the Enter key.
  4. After the Registry Editor opens, click on File in the top-left corner and select Export.
  5. When the Export Registry File dialog window shows up, choose a location to save the backup, enter a name for the backup file in the File Name box, and select All under Export Range.
  6. Click on the Save button.

That’s how to backup the registry. Now, follow these steps to enable TLS 1.1 and TLS 1.2:

  1. Open the Registry Editor.
  2. To enable TLS 1.1, head to this registry location and follow the subsequent steps:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client

Now, go to the right side of the window and create the DisabledByDefault DWORD. To do that, right-click the empty field and select New > DWORD (32-bit) Value. Change the name of the new DWORD to DisabledByDefault.

Next, double-click the DWORD and set its value to 0.

3. Go to this registry location and follow the subsequent steps to enable TLS 1.2:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client

Note: If the tree ends at Protocols, create the TLS 1.2 and Client keys under the Protocols key.

Create the DisabledByDefault DWORD and set its value to 0.

4. Restart your computer and run the Media Creation Tool again.

Delete the Software Distribution Folder

The software distribution folder is used by the Windows Update client to temporarily store files required for Windows updates. These files are stored when an update is pending for installation or download.

Sometimes, the file in the folder causes conflicts and prevents the client from completing an update. 

Since the Media Creation Tool has to download setup files required for upgrading Windows, the issue might be related to the software distribution folder. That’s because Windows may want to install pending updates before moving forward with the upgrade.

As such, deleting the folder may fix the problem.

Follow these steps:

  1. Open your file explorer and go to C:\Windows\SoftwareDistribution\Download.
  2. Select every file and sub folder in the folder and delete them.
  3. Next, launch the Command Prompt and enter the following command: wuauclt.exe /updatenow
  4. Hit the Enter key and try running the setup again.

Perform a Clean Boot

Windows error code 0x80072f8f – 0x20000 may also be appearing due to application conflicts. Some programs and services that launch during startup may be responsible for triggering the error when you run the Media Creation Tool.

You can resolve the problem by disabling those applications and running only minimal programs at Windows startup. This process is called a clean boot.

Follow these steps:

  1. Open the Start menu and search for “msconfig.”
  2. Click System Configuration in the search results.
  3. Once the System Configuration dialog window appears, head to the Services tab.
  4. Check the “Hide all Microsoft services” box and click on the Disable All button.
  5. Next, switch to the Startup tab and select Open Task Manager.
  6. Once the Startup tab of the Task Manager opens, select each enabled program and click on Disable.
  7. Return to the System Configuration dialog and click on the OK button.
  8. Restart your computer and try upgrading your operating system.

Related: How to perform a clean boot in Windows 10?

Use the Windows ISO File

As we mentioned earlier, the Media Creation Tool has to download the setup file to upgrade your PC. But for some reason, it keeps showing error code 0x80072f8f – 0x20000.

If none of the methods above helped you fix the problem, another alternative is to download the Windows setup file yourself and run the upgrade.

You should also consider downloading the ISO (Windows setup) to your mobile device and transfer it to your computer. This way, the process won’t be botched by the error.

So, follow these steps:

1. On your mobile browser, go to the Microsoft download page and download the ISO for Windows 10. A simple Google search will take you to the page. 

Note that you need at least 6 GB of free storage on your mobile device and computer.

2. After downloading the ISO file, transfer it to your computer and extract it using a program such as WinZip or 7zip. Some Windows versions can mount the ISO file as a virtual DVD.

3. Next, open the extracted – or mounted – folder and double-click on the Setup file.

4. Follow the subsequent instructions to complete the upgrade.

You can choose to keep your files and applications during the upgrade or remove everything.

If you still see an error after choosing to keep your files and programs, consider the “Remove everything” option. But before you do that, backup your important files to an external drive.

Conclusion

With the error code 0x80072f8f – 0x20000 Windows 10/11 or Windows 7 fails to upgrade and you may be left with the option of installing Windows from scratch.

However, the guides above will help you get rid of the error for good.

You can also use a PC repair tool to find and fix errors that may be triggering the problem. The tool also helps you prevent issues from occurring in the future. 

The error may arise due to essential services not starting correctly, conflict of applications, and interference of the third-party antivirus, which prevents the installation of Windows. These are the most common contributor factors that can trigger 0X80072F8F – 0X20000.

Fix- Media Creation Tool Error Code 0X80072F8F - 0X20000

Fix- Media Creation Tool Error Code 0X80072F8F – 0X20000

More reasons can be included for causing this issue. We have listed some main of them below:-

  • Not having Administrator Privileges- If you do not have proper administrator privileges, you may not be able to install Windows. Without administrator privileges, you cannot make significant changes to your system.
  • TLS 1.1 and TLS 1.2 are Turned Off- TLS provides security for sending data to applications on the internet. As per the research, if the TSL1.1 and TSL 1.2 are disabled, you might face this Error Code 0X80072F8F – 0X20000 while upgrading Windows to the latest.
  • Incompatible System Requirements- Having conflicting system requirements can also run users into this issue, so ensure you are not missing any requirements that can cause problems.
  • Absence Of Essential Services- If the Windows services don’t start properly at the startup, many problems may occur such as this one.
  • Unstable Internet Connection- If your internet is not stable, you may likely get errors like this. So if the internet causes this issue, you have to wait until the internet gets stable.

1. Check Minimum Requirements

Having incompatible system specifications can lead you to this error code. Make sure you are compatible with the minimum requirements of the operating system. You can search on Google to check the minimum requirements.

2. Make sure the Internet Connection is Stable.

The error may arise due to an unresponsive or unstable internet connection. You can check internet speed through your browser. If your internet speed is less than 2 Mbps, you are suffering from a bad network connection. If the speed is good, you can proceed to other solutions; otherwise, wait for the internet to stabilise.

3. Run as Administrator

For doing the significant changes to the computer system, it is mandatory to have proper administrator privileges because when the users don’t have administrator privileges on their accounts, they might not be able to complete major tasks.

Here are the steps to run the programs in administrator mode:-

Right-click on Media Creation Tool and select Run as Administrator from the listed options.

Run As Administrator

Run As Administrator

4. Edit Registry File

If we look into the forums, modifying the registry files will help in eliminating Error code 0X80072F8F – 0X20000. To do this, you have to enter into the Registry a database for the operating system to store low-level settings. It is best to create a registry backup before proceeding because if something goes wrong, you will atleast have a backup to restore it. Here are the steps:-

  1. Press the Windows + R keys simultaneously to open a run dialog box
  2. Type regedit in the box and press Enter
    Launching Registry
    Launching Registry
  3.  Once the Registry is opened, navigate to the following path
    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
  4. Now right-click on the empty space and hover the over New
  5. Select DWORD (32-bit) from the listed option and name it as AllowOSUpgrade
    Select DWORD (32-bit)
    Select DWORD (32-bit)
  6. Double click on the file and change its value data to 1Change Value Data to 1
    Change Value Data to 1
  7. Once done, press OK to save the changes then check if the issue persists.

5. Perform Clean Boot

Performing a clean boot is the process that is used to eliminate software and driver conflicts. It is a way to start Windows with the essential services and minimum drivers. By performing a clean boot, you can resolve Error Code 0X80072F8F – 0X20000. Here is how you can do this:-

  1. Click the Start Menu, and type Msconfig in the search barOpen System Configuration
    Open System Configuration
  2. Open system Configuration and select the Selective Startup, then untick the option Load Startup Items
    Performing Clean Boot
    Performing Clean Boot
  3. After that, go to the Services tab from the top and tick the option Hide All Microsoft Services
  4. Then click Disable All from the right and press OK
    Disabling Irrelevant Services at Startup
    Disabling Irrelevant Services at Startup
  5. Once done, restart your computer and check if the Error code 0X80072F8F – 0X20000 is resolved

6. Clear the Software Distribution Folder

A Software Distribution is a folder that stores temporary Windows files that may require installing Windows Updates. If we look from the other side, sometimes the system cannot access Windows Updates files, which can cause this Error code 0X80072F8F – 0X20000. So clearing the software distribution folder may resolve this issue. Below are the steps:-

  1. Press the Windows + R keys simultaneously to launch the Run Window.
  2. Type the following path and hit enter or copy and paste it into the box
    C:\Windows\SoftwareDistribution\Download

    Launching Software Distribution Folder

    Launching Software Distribution Folder
  3. Here delete all the files by pressing Ctrl + A and then the Delete button on the keyboardRemoving Software Distribution files
    Removing Software Distribution files
  4. Once you deleted them, click Start Menu and type Command Prompt, then right-click command prompt and choose Run as Administrator
    Running Command Prompt with Administrator Privileges
    Running Command Prompt with Administrator Privileges
  5. Once the command prompt loads up put the following command and hit enter
    wuauclt.exe /updatenow

    Forcing Windows to update

    Forcing Windows to update
  6. Once done, restart your computer for the changes to take effect and check if the Media Creation Tool Error code 0X80072F8F – 0X20000 persists.

7. Enable TLS 1.1 and TLS 1.2

TLS or Transport Layer Security 1.1 and 1.2 are the security protocol versions used to establish encrypted connections to send data into the applications over the network. It has been seen that the error can occur due to disabled TLS 1.1 and TLS 1.2. To fix this, you must enable it by following the instructions below:-

  1. Create a Registry Backup first, then open the notepad and paste the code mentioned below
    Windows Registry Editor Version 5.00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp]
    "DefaultSecureProtocols"=dword:00000a00
    
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp]
    "DefaultSecureProtocols"=dword:00000a00
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client]
    "DisabledByDefault"=dword:00000000
    "Enabled"=dword:00000001
    
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client]
    "DisabledByDefault"=dword:00000000
    "Enabled"=dword:00000001
  2. After copying the code, click File from the top then click Save As
    Saving File
    Saving File
  3. Save the file with the .reg extension.
  4. Once done, double-click on the file to apply the settings in the RegistryRun the Registry File to Apply changes
    Run the Registry File to Apply changes
  5. Click Yes if asked for confirmation and restart Windows, then check if the issue gets resolved.
  6. For Windows 7 users, download the KB3140245 package from Microsoft that comes with TLS 1.1 and 1.2

8. Restart Relevant Windows Services

Another solution for this is restarting the Windows update service. If the Windows Update service gets stopped due to a conflict of services, this error may appear on the screen. Below are the steps to restart the Windows update:-

  1. Press Windows + R keys to open the Run Dialog Box
  2. Type services.msc and press Enter
    Open Services
    Open Services
  3. Once the service page opened, please scroll down to Windows Update service and right-click on it to select Properties
    Opening Service Properties
    Opening Service Properties
  4. Now change the startup type from Manual to Automatic
  5. If the service is stopped, click on the Start button, then click Apply and press OK
    Change Service Startup Type to Automatic
    Change Service Startup Type to Automatic
  6. Now repeat the same process for the mentioned services below
    Background Intelligent Transfer Service
    Server
    Workstation
    TCP/IP NetBIOS Helper
    IKE and AuthIP IPsec Keying Modules

9. Reset Windows Update Component Services

If none of the methods worked, you could try resetting the Windows Update Component, which is used to update the operating system. Follow the steps to reset Windows component services:-

  1. Click Start Menu, and type Command Prompt
  2. Right-click on the command prompt and choose Run as Administrator
    Running Command Prompt with Administrator Privileges
    Running Command Prompt with Administrator Privileges
  3. Now insert the following commands to reset Windows services
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc

    Reset Windows Update Component Services

    Reset Windows Update Component Services

10. Run Disk Cleanup

Disk Cleanup is a utility introduced to counter any corruption in Windows that may lead to errors. It is also used to free up the space by removing the unnecessary files, cache files and the files you rejected, which end up in the recycle bin. Below are the steps to run the Disk Cleanup utility.

  1. Open File Explorer and right-click on C Drive
  2. Select Properties from the options menuLaunching Disk Properties
    Launching Disk Properties
  3. Click Disk Cleanup and wait for the page to load up
  4. Check mark all the files and press OK to deleteRemoving Unnecessary Files From System
    Removing Unnecessary Files From System
  5. Once done, check if the issue persists.

11. Download Windows ISO File

Another solution for this issue is downloading the ISO file from the official website. Downloading the Windows IS0 file will fix this issue. below are the steps that will help you in this:-

  1. Download the IOS file of the operating system from the Windows Media Creation Tool
  2. Once the download is finished, right-click on it and select Mount
    Mount ISO Files
    Mount ISO Files
  3. Now run the Windows setup as an administrator, and this will start upgrading Windows to the latest.

12. Install Windows Using External Device

You can install Windows from an external device such as a mobile, laptop or computer. We have mentioned the steps for both devices, that may help you to install Windows through external devices.

12.1. Install Windows Using Mobile Phone

  1. Download Windows Media Creation Tool
  2. Once the downloading is finished, run the media creation tool
  3. Accept the notices and license terms, then select the radio option named Create Installation Media for Another PC and press Next
    configuring Windows Setup
    configuring Windows Setup
  4. On the next screen, make sure the option Use the recommended options for this PC is checked, then click Next
    Leave the Recommended option selected
    Leave the Recommended option selected
  5. Select the option named IOS File and click Next
    Select ISO
    Select ISO
  6. Choose the destination where you want to install Windows ISO FileDownloading ISO File
    Downloading ISO File
  7. Once done, click Save, and it will start creating Windows ISO.
  8. Now it’s time to transfer the Windows ISO file to your mobile phone. Use the USB cable to transfer the file to an easily remembered folder.
  9. Once you transfer it, download DriveDroidInstall DriveDroid
    Install DriveDroid
  10. Open the DriveDroid, and it will request the root access that you will grantGrant the Root Access
    Grant the Root Access
  11. Now tap on CONFIGURE IMAGE DIRECTORY and select the folder where you copied the Windows ISO fileConfigure Image Directory
    Configure Image Directory
  12. Now connect your mobile phone to your computer and choose the Standard Android Kernel
    Selecting Standard Android Kernel
    Selecting Standard Android Kernel
  13. On the next screen, select Android Shows Up On OS and click Next
    Select Android Shows Up On OS
    Select Android Shows Up On OS

    Note: If the device does not appear on your computer, then select Choose a Different USB System and try again

  14. Select Booted Successfully using DriveDroid then click Next. Again click Next to finish the process
  15. Now go back to the homepage where Windows 10 ISO might already feature. If not, then tap the Gear Icon from the top right corner and select Image Directories
    Select Image Directories
    Select Image Directories
  16. Select the last directory and tap the red circle icon from the bottom right corner then browse the folder which contains the ISO file. Select ISO file.Configure DriveDroid
    Configure DriveDroid
  17. Go back to the DriveDroid homepage
  18. Then, select the Windows ISO file and choose Host Image Using CD-ROM
    Host Image Using CD-ROM
    Host Image Using CD-ROM
  19. After that, connect your device to the computer with the USB cable and shut down your computer
  20. Now turn on the computer and enter a boot menu by pressing the shortcut keys. Usually, F10, F11, F12, and Delete keys are used to access the boot menu
  21. Note: If you cannot find it, you may need to visit the manufacturer’s website.
  22. When the boot menu opens, select the boot device named similar to Linux File-CD Gadget, or it can be named as your mobile name
  23. After that, Windows will boot normally, and you can install a clean version of your Windows.Installing Windows
    Installing Windows

12.2. Install Windows from the other Computer

  1. Download Windows Media Creation Tool and run it on your computer
  2. Accept the terms and conditions and select Create Create Installation Media for Another PC and press Next
    Create Installation Media for Another PC
    Create Installation Media for Another PC
  3. Make sure the option named Use the recommended options for this PC is checked
  4. Leave the USB Flash Drive is selected and press Next
    Select USB Flash Drive
    Select USB Flash Drive
  5. It should Start downloading Windows OS. Once done, unplug the USB flash drive from the computer and plug it into the problematic computer
  6. Shutdown, the computer, then turn it on
  7. Once the loading screen appears, press the Boot Menu keys on the keyboard, such as F12 and Delete. If you are not sure, you can go to your manufacturer’s website
  8. Once the boot menu loads up, select the USB pen driverSelect USB Pen Drive
    Select USB Pen Drive
  9. Then Window will boot, and you can install a clean version of the Windows OS.

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Hamza Mohammad Anwar

Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.

Make sure you have admin rights or try other quick solutions ✅

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  • Error code 0x80072f8f — 0x20000 tends to pop up while upgrading your OS.
  • By all means, conflicting applications or the absence of admin privileges can trigger it.
  • Try to run the Media Creation Tool with administrative rights and see how it goes.

Fix Media Creation Tool error code error code 0x80072f8f 0x20000

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Upgrading your Windows computer should be a straightforward process, but sometimes an error code like “0x80072f8f – 0x20000” can pop up and make things confusing. This error might happen because of simple things like your computer’s clock being set to the wrong time, or more complex issues like conflicts with other programs on your computer.

Don’t worry, though! This guide is here to help you understand what’s causing the error and how to fix it. Whether you’re using Windows 10 or Windows 7, the solutions provided here are easy to follow and will get you back on track with your Windows upgrade.

🔵What causes error code 0x80072f8f – 0x20000?

There are multiple causes for this error, with these being the most common ones:

  • TLS 1.2 turned off – It happens because the Media Creation Tool uses a specific security protocol called TLS 1.2, but this protocol is turned off by default on Windows 7,8 and Windows 10 computers. In simpler terms, the tool is trying to use a security feature that’s not enabled on your computer, causing the error.
  • Lack of privileges – Certain tools require administrative privileges, and to use them you need to make apps run as admin.
  • App conflicts – Third-party applications can sometimes come into conflict with Media Creation Tool and cause this problem. If that’s the case, you need to find and uninstall those programs.
  • Corrupted cache files – Sometimes installation cache can get corrupted. If that happens, deleting the SoftwareDistribution directory might help.

If you have these problems and you’re getting an error message when trying to run Media Creation Tool stating that There was a problem running this tool, check the tested fixes below.

How do I fix error code 0x80072f8f – 0x20000?

In this article

  • 🔵What causes error code 0x80072f8f — 0x20000?
  • How do I fix error code 0x80072f8f — 0x20000?
  • 1. Run the Media Creation tool as an administrator ✅
  • 2. Enable TLS 1.2 using the Registry
  • Step 1: Open the Registry Editor
  • Step 2: Navigate to the TLS 1.2 Key
  • Step 3: Create Client and Server Keys
  • Step 4: Configure Client and Server Keys
  • Step 5: Close the Registry Editor and Restart
  • 3. Perform a Clean Boot
  • 4. Check your date and time
  • 5. Clear the software distribution folder
  • 6. Modify the registry
  • 7. Uninstall antivirus or other conflicting apps

1. Run the Media Creation tool as an administrator ✅

1. Locate and navigate to the folder where the Media Creation Tool is stored.

2. Right-click on it to open the context menu.

3. Select Run as administrator from the context menu.

Run as administrator to fix error code 0x80072f8f 0x20000

4. Click Yes in the UAC (User Account Control) prompt.

5. Check if the issue persists.

If you are not running the Media Creation tool with administrative privileges, there’s a chance that you are encountering the error code 0x80072f8f – 0x20000 because of that.

Therefore, manually running it as an admin is likely to fix the issue.

If this method doesn’t work in Windows 10, head to the next one.

2. Enable TLS 1.2 using the Registry

Enabling Transport Layer Security (TLS) 1.2 in Windows 7,8 and 10 is essential for secure network communication. This guide, requiring administrative access, will lead you through the process using the Windows Registry Editor. Care must be taken, as incorrect changes to the registry can cause system issues.

Note icon
NOTE

The steps provided for enabling TLS 1.2 using the Registry Editor are generally applicable to Windows 7 and 8 as well. The process of navigating the registry and creating the necessary keys and values is consistent across different versions of Windows, including Windows 7.

Step 1: Open the Registry Editor

  • Press the Windows Key + R on your keyboard to open the Run dialog box.
  • Type regedit and press Enter.
  • If prompted by User Account Control, click Yes to allow the Registry Editor to make changes to your device.

Step 2: Navigate to the TLS 1.2 Key

  • In the Registry Editor, navigate to the following path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols
  • Right-click on the Protocols folder, select New, and then Key.
  • Name the new key TLS 1.2.

Step 3: Create Client and Server Keys

  • Right-click on the TLS 1.2 key, select New, and then Key.
  • Name this new key Client.
  • Repeat the process to create another key under TLS 1.2 and name it Server.

Step 4: Configure Client and Server Keys

  • Select the Client key, right-click in the right pane, select New, and then DWORD (32-bit) Value.
  • Name the new DWORD DisabledByDefault.
  • Double-click DisabledByDefault and set its value to 0.
  • Right-click in the right pane again, select New, and then DWORD (32-bit) Value.
  • Name this new DWORD Enabled.
  • Double-click Enabled and set its value to 1.
  • Repeat these steps for the Server key.

Step 5: Close the Registry Editor and Restart

  • Close the Registry Editor.
  • Restart your computer to apply the changes.

Enabling TLS 1.2 in Windows 10 through the Registry Editor is a straightforward process that will help you get rid of 0x80072f8f – 0x20000 Media Creation Tool Error. If this does not solve your issue, please continue with the following fixing method.

3. Perform a Clean Boot

  1. Type MSConfig in the Start search and select System Configuration.
  2. In the General tab, select Selective Startup.
  3. Check Load System Services.
  4. Click the Services tab and choose to Hide All Microsoft Services.
  5. Select Disable All
  6. Click Apply and OK and restart the computer.

If the problem does not appear with a clean boot, you may now try to locate the culprit program or service.

The simplest method to handle this is using a third-party specialized removal application to remove stubborn apps while in Clean Boot mode.

Otherwise, you could also utilize an automatic PC repair method that is capable of cleaning the Windows OS and thus restoring your system files.

Fortect is the ideal software designed to detect various system issues and repair them quickly with its patented technology. This way, you can get rid of such Media Creation errors.

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4. Check your date and time

  1. Right-click the clock in the bottom right. Choose Adjust date/time.
  2. Disable Set time automatically.
  3. Wait for a few moments and then enable it again.
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  • Fix: No Internet, Secured Error on Windows 11

5. Clear the software distribution folder

  1. Press Windows + R to launch the Run command.
  2. Paste the following path in the text field, and either click OK or hit Enter to launch the Software Distribution folder. C:\Windows\SoftwareDistribution\DownloadSoftware Distribution folder
  3. Press Ctrl + A to select all the files.
  4. Then, right-click on them, and select Delete from the context menu. Alternatively, you can pick them up and hit the Delete key.Delete files to fix error code 0x80072f8f 0x20000
  5. Once done, press Windows + S to launch the Search menu, enter Command Prompt in the text field, and then click on Run as administrator at the right.Command prompt
  6. Click Yes in the UAC prompt that appears.Click Yes
  7. Paste the following command and hit Enter: wuauclt.exe /updatenowExecute command to fix error code 0x80072f8f 0x20000

After following these steps, restart the computer for the changes to effect, and check if the error code 0x80072f8f – 0x20000 is fixed.

Nite than cleaning up the software distribution folder can also help with Media Creation Tool’s refusal to update your PC.

6. Modify the registry

  1. Press Windows + R to launch the Run command dialog box, type Regedit in the text field, and click on OK to launch the Registry Editor.regedit to fix error code 0x80072f8f 0x20000
  2. Click Yes in the UAC prompt that pops up.Yes
  3. Paste the following path in the address bar at the top, and hit Enter: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdatePaste path
  4. Now, right-click on the empty portion on the right, hover the cursor over New, select DWORD (32-bit) Value from the context menu, and name it AllowOSUpgrade.Create entry
  5. Double-click on the key you just created to change its value.Modify to fix error code 0x80072f8f 0x20000
  6. Finally, enter 1 under Value data and click on OK at the bottom to save the changes.Value data

This registry fix has helped many users eliminate the error code 0x80072f8f – 0x20000, so try it in Windows 10. In all likelihood, the error should be fixed after this.

7. Uninstall antivirus or other conflicting apps

  1. Press the Windows key + X and select Apps and Features from the menu.
    Apps and Features - pale moon not playing videos
  2. Then, select your antivirus software and click on Uninstall.
  3. Follow the instructions on the screen to remove it.
  4. After removing the software, try to perform the upgrade again.

If you remove your antivirus, you can take a look at these best and most reliable antiviruses for Windows.

Error code 0x80072f8f – 0x20000 is a common issue and it can lead to Windows installation fails, so it’s important that you fix it.

Please tell us which fix worked and the iteration of Windows on which you were facing the problem in the comments section below.

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