Matlab ошибка лицензии

This issue generally indicates that the license file is served from the Network License Manager and that there is a problem with the license.dat file on the machine running the Network License Manager. The cause of this error may be due to one of the following:

  • The Host ID for which the license.dat file was generated is not the Host ID of the machine hosting the Network License Manager.
  • Missing, corrupt, or incorrect characters in the license.dat file itself.
  • The system time and date are not set properly. Check to make sure that the date and time are set correctly on the machine before proceeding below.

It is also possible for this error to occur if a network license is attempting to be used in place of an Individual or Designated Computer license. If you are trying to activate MATLAB for a network license, you need either a license.dat or network.lic from the person who maintains the Network License Manager. If a Network License Manager has not already been setup, then it needs to be in order to use the license. Read more information from the link below about the differences between license files types:

What are the differences between the license.lic, license.dat, network.lic, and license_info.xml license files?

The first step is to locate the license file (license.dat) for the Network License Manager. The license.dat file on the server machine is located in:

Where are the license files for MATLAB located?

(where $MATLAB is the MATLAB installation directory)

Please check for the following:

1) Make sure that the Host ID specified in the license file matches the Host ID on the «SERVER» line of the license file. The SERVER and DAEMON lines are added automatically when installing the Network License Manager with the MathWorks Product Installer. They can be added manually if you did not use the MathWorks Product Installer to install the Network License Manager.

Additionally, if the Host ID is not proceeded by «ID=», it must match the Host ID of the machine hosting the Network License Manager. For more information on obtaining your Host ID, see the related solution listed below.

The Host ID of the license file will be in a comment line in the license file. For example:

# BEGIN——cut here——CUT HERE——BEGIN

# MATLAB license passcode file.

# LicenseNo: 123456 HostID: 001122334455

In this example, the Host ID is the MAC address 001122334455. This same MAC address should be in the SERVER line of the license file. For example:

SERVER my-license-host 001122334455 27000

If the wrong Host ID is used in the SERVER line, or if the license file was generated for a different Host ID, this error will occur. Individual licenses use a Host ID that is ID= and the license number. If you have an individual license, this should be the Host ID in the SERVER line. For example:

SERVER my-license-host ID=123465 27000

NOTE: Changing the Host ID listed in the commented section of the license file will not resolve the error. If your Host ID is incorrect, you will need to obtain a new license file generated for the correct Host ID.

2) This error may be the result of having extra carriage returns in your license file. In order to avoid this, ensure that the following strings all begin on a left justified line: #, SERVER, DAEMON, or INCREMENT. Sometimes an INCREMENT line can get wrapped on the end of the preceding INCREMENT line causing it to be omitted.

3) If you are located in Turkey, or the default language of your computer is Turkish, please refer to the article below:

Why do I see license manager error -8 when launching MATLAB on Linux when my locale is set to Turkey?

Источник

Walter Roberson

It can be a nuisance to find the meaning of the various license manager error codes, so I have summarized below. Numbered error codes that are not LME errors are listed in the table after that.

In many cases, the error number will be displayed twice to the user, with the first version being the major error number (such as «Error -15») and the second (less obvious) occurance having a more specific subcode (such as «Error -15,570») that acts to narrow down the cause of the error. In the below list, when subcodes are not known for a cause, the known causes are listed under the major error number; but when the subcode is known for the cause, the more specific cases are listed in numeric subcode order. This includes, for example, that the major cause of major error -9 is not listed directly in the error -9 paragraph, and is instead listed immediately afterwards in the error -9,57 paragraph. If you do not have a subcode available, review all of the entries with the same error major error number.

  • error -1: cannot find or read license file https://www.mathworks.com/matlabcentral/answers/101018-why-do-i-receive-license-manager-error-1; or PLP misentered or for wrong version https://www.mathworks.com/matlabcentral/answers/94774-why-do-i-receive-an-error-1-after-entering-my-plp-during-a-windows-installation-of-matlab (Note there is also error 1731 that could be confused with -1,xxx errors.)
  • error -1,714: MAC problems https://www.mathworks.com/matlabcentral/answers/100235-why-can-t-i-activate-matlab-or-start-the-license-manager-in-a-newer-linux-environment#answer_220657
  • error -2: polyspace license file error https://www.mathworks.com/matlabcentral/answers/101696-why-does-polyspace-become-queued-due-to-license-failure-and-my-log-files-contain-a-license-manager
  • error -2,413: extra cr or newlines in license file https://www.mathworks.com/matlabcentral/answers/94656-why-do-i-receive-license-manager-error-2;
  • error -3: DAEMON line is wrong on server https://www.mathworks.com/matlabcentral/answers/101344-why-do-i-receive-license-manager-error-3
  • error -3,121 environment variable not set right https://www.mathworks.com/matlabcentral/answers/100948-why-do-i-get-license-manager-error-3-when-i-try-to-use-the-matlab-compiler
  • error -4: polyspace https://www.mathworks.com/matlabcentral/answers/215635-why-do-i-receive-a-license-manager-error-4-in-polyspace
  • error -4,0: all licenses for toolbox are checked out https://www.mathworks.com/matlabcentral/answers/101313-why-do-i-receive-the-error-license-manager-error-4
  • error -5: misconfigured for redundant servers https://www.mathworks.com/matlabcentral/answers/293231-why-do-i-receive-license-manager-error-5-when-using-redundant-servers; or redundant server bug in R2016a https://www.mathworks.com/matlabcentral/answers/293224-why-do-i-receive-an-activation-loop-when-using-redundant-servers ; or port conflict, or need to update flexlm https://www.mathworks.com/matlabcentral/answers/93789-why-do-i-receive-a-flexnet-licensing-error-17-xx-system-error-10054-winsock-connection-reset
  • error -5,357: product you are not licensed for https://www.mathworks.com/matlabcentral/answers/98719-why-do-i-receive-license-manager-error-5; or you asked for license diagnostics https://www.mathworks.com/matlabcentral/answers/163423-why-do-i-receive-multiple-license-manager-error-5-s-for-products-not-on-my-licenses-when-starting-m
  • error -7: you need to update the license server https://www.mathworks.com/matlabcentral/answers/216384-why-do-i-receive-license-manager-error-7
  • error -8: corrupt license file, or license server hostid not same as license file https://www.mathworks.com/matlabcentral/answers/100496-why-do-i-receive-license-manager-error-8; or flexnet bug for redundant servers https://www.mathworks.com/matlabcentral/answers/103212-why-am-i-getting-a-license-manager-error-8-when-running-redundant-servers; or bug that affected locale Turkey https://www.mathworks.com/matlabcentral/answers/357580-why-do-i-see-license-manager-error-8-when-launching-matlab-on-linux-when-my-locale-is-set-to-turkey; or attempt to use cracked license
  • error -9: you may need interface en1 for Mac or disk serial number with leading 0 for Windows <https://www.mathworks.com/matlabcentral/answers/91555-why-am-i-getting-an-error-9-after-manually-activating-a-windows-machine-with-a-disk-serial-number-t; or wrong disk serial number for polyspace https://www.mathworks.com/matlabcentral/answers/93587-why-do-i-receive-a-license-error-9-when-using-a-polyspace-client-locked-to-the-computer-s-hard-driv; or R2008a Active Directory and username case sensitivity https://www.mathworks.com/matlabcentral/answers/93146-why-do-i-receive-a-license-manager-error-9-in-matlab-r2008a-after-changing-network-connections-on-w; or running R12 with old dongle https://www.mathworks.com/matlabcentral/answers/97510-why-do-i-receive-license-manager-error-9-when-i-run-matlab-6-0-r12-with-a-dongle
  • error -9,57: username mismatch https://www.mathworks.com/matlabcentral/answers/99067-why-do-i-receive-license-manager-error-9
  • error -10: license (possibly trial) expired https://www.mathworks.com/matlabcentral/answers/93260-why-do-i-receive-license-manager-error-10
  • error -11: misformatted expiry date https://www.mathworks.com/matlabcentral/answers/94755-why-do-i-receive-license-manager-error-11
  • error -12: problems communicating with license server https://www.mathworks.com/matlabcentral/answers/98736-why-do-i-receive-license-manager-error-12
  • error -13: missing SERVER or DAEMON lines in license file https://www.mathworks.com/matlabcentral/answers/100538-why-do-i-receive-license-manager-error-13
  • error -14: server name listed on client must be same as what the server knows itself as https://www.mathworks.com/matlabcentral/answers/96049-why-do-i-receive-license-manager-error-14
  • error -15: attempt to borrow license over remote network timed out https://www.mathworks.com/matlabcentral/answers/97930-why-do-i-receive-a-license-manager-error-15-when-trying-to-checkout-a-license-key-from-a-distant-lo ; or log says MLM exited 255: conflict WMI vs MLM https://www.mathworks.com/matlabcentral/answers/126051-why-do-i-get-an-license-manager-error-15-on-my-windows-os-server-and-my-server-log-file-states-that
  • error -15,10: license server not running or cannot be reached https://www.mathworks.com/matlabcentral/answers/98092-why-do-i-receive-license-manager-error-15; or MLM problem communicating with lmgrd https://www.mathworks.com/matlabcentral/answers/222781-why-do-i-get-an-exiting-due-to-signal-39-error-when-trying-to-start-my-license-manager
  • error -15,570: problem reaching license server due to port problem or security software https://www.mathworks.com/matlabcentral/answers/91576-why-do-i-receive-flexlm-error-15-570-system-error-10038-winsock-specified-socket-is-invalid-w
  • error -16: wrong path to MLM in your license file https://www.mathworks.com/matlabcentral/answers/93627-why-do-i-receive-license-manager-error-16; or ran out of file descriptors on Solaris 9 https://www.mathworks.com/matlabcentral/answers/99367-why-am-i-receiving-license-manager-error-16-when-starting-flexlm-8-0d-on-a-solaris-9-machine;
  • error -16,287: path to MLM too long in R2009a https://www.mathworks.com/matlabcentral/answers/100367-why-do-i-receive-a-license-manager-error-16-when-my-directory-for-flexnet-is-very-long
  • error -17: port conflict or license manager needs update https://www.mathworks.com/matlabcentral/answers/93789-why-do-i-receive-a-flexnet-licensing-error-17-xx-system-error-10054-winsock-connection-reset
  • error -17,13: problem with license file or communicating with server https://www.mathworks.com/matlabcentral/answers/93815-why-do-i-receive-a-flexlm-error-17-xxx-system-error-10038-winsock-specified-socket-is-inva
  • error -18: restart your license manager after updating license https://www.mathworks.com/matlabcentral/answers/106124-why-do-i-receive-license-manager-error-18; or DAEMON line is wrong, or quorum problems https://www.mathworks.com/matlabcentral/answers/349491-why-do-i-receive-mlm-not-master-server-checkout-attempt-of-matlab-from-user-host-refused-in-t
  • error -21: you need a newer license file for this MATLAB release https://www.mathworks.com/matlabcentral/answers/100851-why-do-i-receive-license-manager-error-21
  • error -25: you need a newer license file to support new license feature https://www.mathworks.com/matlabcentral/answers/95993-why-do-i-receive-license-manager-error-25
  • error -29: no hardwired ethernet on Mac https://www.mathworks.com/matlabcentral/answers/184573-why-do-i-receive-a-flexnet-error-29-cannot-find-ethernet-device-when-trying-to-start-matlab
  • error -31: current date is before date MATLAB was installed https://www.mathworks.com/matlabcentral/answers/91897-why-do-i-receive-license-manager-error-31
  • error -33: network connection interrupted https://www.mathworks.com/matlabcentral/answers/94342-why-do-i-receive-license-manager-error-33
  • error -34: system clock or timezone problem https://www.mathworks.com/matlabcentral/answers/94898-why-do-i-receive-license-manager-error-34 or https://www.mathworks.com/matlabcentral/answers/94745-why-do-i-receive-license-manager-error-34-when-i-start-matlab
  • error -37: port number mismatch between client and server, you might be running multiple flexlm servers https://www.mathworks.com/matlabcentral/answers/98698-why-do-i-receive-license-manager-error-37
  • error -38: you have been deliberately excluded from the license https://www.mathworks.com/matlabcentral/answers/102446-why-do-i-receive-license-manager-error-38
  • error -39: you or your host are not listed in a group license https://www.mathworks.com/matlabcentral/answers/98895-why-do-i-receive-license-manager-error-39 ; or flexlm bug with INCLUDE_BORROW https://www.mathworks.com/matlabcentral/answers/93927-why-does-include_borrow-cause-error-39-with-specifed-features
  • error -42,298 https://www.mathworks.com/matlabcentral/answers/245417-license-manager-error-42 «invalid parameter» (possibly host ID inconsistency)
  • error -59: license port number already in use https://www.mathworks.com/matlabcentral/answers/92542-why-do-i-get-license-manager-error-59-when-starting-the-license-manager
  • error -63: permissions issue returning borrowed license https://www.mathworks.com/matlabcentral/answers/96938-why-do-i-receive-a-license-administrator-63-error-when-trying-to-return-a-borrowed-license-key
  • error -67: all keys are busy or reserved for lowwater https://www.mathworks.com/matlabcentral/answers/280252-why-do-i-receive-license-manager-error-67
  • error -68: license borrowing is not enabled https://www.mathworks.com/matlabcentral/answers/279245-why-do-i-receive-license-manager-error-68
  • error -83: update license file on server https://www.mathworks.com/matlabcentral/answers/92385-why-do-i-receive-license-manager-error-83
  • error -84: user based license but no users listed https://www.mathworks.com/matlabcentral/answers/95191-why-do-i-receive-license-manager-error-84
  • error -87: all licenses are checked out https://www.mathworks.com/matlabcentral/answers/97179-why-do-i-receive-license-manager-error-87 or flexlm bug affecting Simulink for R13 https://www.mathworks.com/matlabcentral/answers/95309-why-do-i-get-license-manager-error-87-when-i-try-open-a-second-model-in-simulink
  • error -88: your clock is set wrong https://www.mathworks.com/matlabcentral/answers/97478-why-do-i-receive-license-manager-error-88
  • error -89: license file is for different OS https://www.mathworks.com/matlabcentral/answers/95756-why-do-i-get-license-manager-error-89
  • error -90: license file format problem https://www.mathworks.com/matlabcentral/answers/99834-why-do-i-receive-the-error-license-manager-error-90
  • error -92: problem with license file on server https://www.mathworks.com/matlabcentral/answers/96724-why-am-i-receiving-license-manager-error-92
  • error -95: license server cannot be resolved at license server;https://www.mathworks.com/matlabcentral/answers/95791-why-do-i-receive-license-manager-error-95; dynamic hostname problems on old OS-X versions https://www.mathworks.com/matlabcentral/answers/94341-why-do-i-receive-errors-when-i-try-to-start-either-matlab-or-the-network-license-manager-on-my-mac-o
  • error -96: license server cannot be resolved at client https://www.mathworks.com/matlabcentral/answers/95122-why-do-i-receive-license-manager-error-96
  • error -97: MLM failed to start because ports https://www.mathworks.com/matlabcentral/answers/97558-why-do-i-receive-license-manager-error-97; C: drive required to run license server on Windows https://www.mathworks.com/matlabcentral/answers/92414-why-did-i-receive-the-error-can-t-make-directory-c-flexlm-in-my-flexlm-log-file
  • error -100: use different method of returning borrowed license https://www.mathworks.com/matlabcentral/answers/99240-why-do-i-receive-the-error-cannot-remove-a-linger-license-100-398-when-i-use-the-lmremove-comma
  • error -101: you do not have a reservation for a product https://www.mathworks.com/matlabcentral/answers/101652-why-do-i-receive-license-manager-error-101
  • error -103: you cannot always run MATLAB through Remote Desktop https://www.mathworks.com/matlabcentral/answers/91874-why-do-i-receive-license-manager-error-103; or you need at least R2007a for Windows Vista https://www.mathworks.com/matlabcentral/answers/97123-why-do-i-receive-a-license-manager-error-103-when-running-matlab-6-5-r13-on-windows-vista-or-wind
  • error -104: license borrowed for too long; https://www.mathworks.com/matlabcentral/answers/106148-why-do-i-receive-license-manager-error-104
  • error -114: license file needs newer license manager https://web.archive.org/web/20170110102956/https://www.mathworks.com/matlabcentral/answers/103563-why-do-i-receive-license-manager-error-114
  • error -118: connection timed out, possibly firewall problems https://www.mathworks.com/matlabcentral/answers/609471-error-118-during-installation-of-matlab-r2020b-in-windows-computer-is-connected-to-the-internet
  • error -139: communications timeout, try restricting your wildcards https://www.mathworks.com/matlabcentral/answers/126853-why-do-i-receive-license-manager-error-139
  • error -140: license file needs newer license manager https://www.mathworks.com/matlabcentral/answers/330007-why-do-i-receive-license-manager-error-140-when-trying-to-start-matlab
  • error -194: not enough license left for you to check license out https://www.mathworks.com/matlabcentral/answers/127046-why-do-i-get-a-license-manager-error-194-when-i-start-matlab
  • error -361: license file is for newer version than your license https://www.mathworks.com/matlabcentral/answers/92071-why-do-i-get-activation-error-361-when-performing-a-license-update-within-matlab
  • error -400: trial license expired but is still in your path https://www.mathworks.com/matlabcentral/answers/153559-why-do-i-receive-license-manager-error-400
  • error -1302: license file is invalid for R2011a https://www.mathworks.com/matlabcentral/answers/102285-why-do-i-receive-error-1302-invalid-license-number-found-when-starting-my-r2011a-license-manager

There are also some other numbered conditions with slightly different origins

  • error -1: PLP misentered or for wrong version https://www.mathworks.com/matlabcentral/answers/94774-why-do-i-receive-an-error-1-after-entering-my-plp-during-a-windows-installation-of-matlab
  • error 1,1731: this license needs Mathworks Hosted License Manager (MHLM) https://www.mathworks.com/matlabcentral/answers/195328-why-do-i-receive-error-1-731-when-activating-mdcs-products, also observed with some trial licenses that included MDCS https://www.mathworks.com/matlabcentral/answers/140155-why-do-i-receive-error-1731-during-activation
  • error 2: you tried to return a borrowed license but you have a license configuration problem https://www.mathworks.com/matlabcentral/answers/389303-why-do-i-get-error-2-when-returning-a-borrowed-license
  • error 2,008: R2013a DVD key expired, use R2014a installer https://www.mathworks.com/matlabcentral/answers/121590-why-do-i-receive-the-error-2-008-license-not-active-or-not-found-when-activating-my-copy-of-matlab
  • error 5,011: trying to install with wrong architecture files https://www.mathworks.com/matlabcentral/answers/125469-why-do-i-receive-error-5-011-when-clicking-next-after-selecting-my-license-number-in-the-matlab-inst
  • error 16: problems contacting license server for MDCS https://www.mathworks.com/matlabcentral/answers/106144-why-do-i-receive-error-code-16-when-i-try-to-start-matlab-production-server-mps-using-mps-start
  • error 24: ran out of file descriptors https://www.mathworks.com/matlabcentral/answers/306879-why-does-the-license-manager-failt-to-start-with-the-errno-24-in-the-logfile
  • MLM signal 27: license file wrapped wrong https://www.mathworks.com/matlabcentral/answers/98645-why-does-the-license-manager-log-file-state-mlm-exiting-due-to-signal-27-after-starting-the-lice
  • status 37: MLM problem resolving hostname https://www.mathworks.com/matlabcentral/answers/99185-why-do-i-receive-a-vendor-daemon-died-with-status-37-error-message-in-my-debug-log-file-when-tryin
  • MLM signal 39: MLM problem communicating with lmgrd https://www.mathworks.com/matlabcentral/answers/222781-why-do-i-get-an-exiting-due-to-signal-39-error-when-trying-to-start-my-license-manager
  • MLM status 52: unicode encoding problem https://www.mathworks.com/matlabcentral/answers/91393-why-does-the-license-manager-report-mlm-exited-with-status-52-no-license-file-with-the-polyspace-l
  • MLM status 241: tcp port wrong in license file https://www.mathworks.com/matlabcentral/answers/96143-why-does-the-error-vendor-daemon-died-with-status-241-appear-in-the-lmdebug-file
  • Polyspace error code 241: is really -15 cannot connect to license server https://www.mathworks.com/matlabcentral/answers/102806-why-does-my-verification-stop-with-the-message-failure-with-error-code-241
  • MLM status 255: conflict WMI vs MLM https://www.mathworks.com/matlabcentral/answers/126051-why-do-i-get-an-license-manager-error-15-on-my-windows-os-server-and-my-server-log-file-states-that
  • error 334: you tried to create a profile for an email address that already exists https://www.mathworks.com/matlabcentral/answers/93320-why-do-i-get-a-service-error-error-334-an-attempt-to-create-a-new-profile-for-an-email-address-alr
  • error 337: problem processing the activation https://www.mathworks.com/matlabcentral/answers/93689-why-do-i-get-the-error-337-the-information-you-provided-could-not-be-processed-please-check-your
  • error 353: you have activated on the maximum number of systems permitted for that license type https://www.mathworks.com/matlabcentral/answers/92674-why-do-i-receive-error-353-or-error-1616-no-more-activations-available-when-attempting-to-activate
  • activation error 340: change your MATLAB Central account type from Student to Academic https://www.mathworks.com/matlabcentral/answers/96683-why-do-i-receive-an-activation-error-340-or-983-when-activating-my-academic-license
  • error 345: activation key is no longer valid https://www.mathworks.com/matlabcentral/answers/98193-why-do-i-get-error-345-when-trying-to-activate-my-matlab-license
  • error 347: this kind of license needs user to have Mathworks account https://www.mathworks.com/matlabcentral/answers/95135-why-do-i-receive-an-error-347-when-activating-my-license; see https://www.mathworks.com/help/install/ug/how-can-i-activate-without-a-mathworks-account.html
  • error 348: conflict over who will use license https://www.mathworks.com/matlabcentral/answers/97775-why-do-i-get-activation-error-348-when-logged-in-as-a-license-administrator and https://www.mathworks.com/matlabcentral/answers/95794-why-do-i-receive-an-error-348-when-attempting-to-activate-my-matlab-license
  • error 353: you license admin activated this license https://www.mathworks.com/matlabcentral/answers/95521-why-do-i-get-activation-error-353-when-there-are-no-activations-listed-in-the-license-center
  • error 354: you tried to move your license to a different host too many times this year https://www.mathworks.com/matlabcentral/answers/99612-why-do-i-receive-an-error-354-when-activating-my-license
  • error 358: license has expired (while trying to activate) https://www.mathworks.com/matlabcentral/answers/101914-why-do-i-get-an-error-358-when-attempting-to-activate-matlab
  • error 361: license file is for newer version than your license https://www.mathworks.com/matlabcentral/answers/92071-why-do-i-get-activation-error-361-when-performing-a-license-update-within-matlab
  • error 375: proxy problems? https://www.mathworks.com/matlabcentral/answers/466842-problem-in-launching-matlab-error-code-375
  • error 379: you are probably trying to enter Activation Key in File Installation Key field or other way around https://www.mathworks.com/matlabcentral/answers/196997-why-do-i-receive-an-error-510-when-installing-or-error-7000-or-error-379-when-activating-matlab
  • error 400: you are not authorized to use this on-demand license https://www.mathworks.com/matlabcentral/answers/279690-why-do-i-receive-a-licensing-error-400-when-using-my-mdcs-on-demand-license; or your trial license was not properly converted when you purchased https://www.mathworks.com/matlabcentral/answers/153559-why-do-i-receive-license-manager-error-400
  • error 510: you are probably trying to enter Activation Key in File Installation Key field or other way around https://www.mathworks.com/matlabcentral/answers/196997-why-do-i-receive-an-error-510-when-installing-or-error-7000-or-error-379-when-activating-matlab
  • error 624: reactivate instead of Update license https://www.mathworks.com/matlabcentral/answers/101950-why-do-i-get-error-624-when-trying-to-update-my-license-through-matlab
  • error 655: bug related to switching from Designated Computer to Named User https://www.mathworks.com/matlabcentral/answers/235075-why-do-i-receive-an-error-655-when-activating-matlab
  • error 668: you tried to move your license to a different username too many times this year https://www.mathworks.com/matlabcentral/answers/100275-why-am-i-getting-an-error-668-maximum-number-of-licensed-end-user-redesignations-during-activatio
  • error 676: you have so many licenses you need to use Activation Key instead of activation client https://www.mathworks.com/matlabcentral/answers/102858-why-do-i-receive-an-error-676-when-activating-matlab
  • error 697: you gave the wrong Mathworks password https://www.mathworks.com/matlabcentral/answers/94165-why-do-i-get-error-1001-or-error-697-when-installing-or-activating-matlab
  • error 956: you tried to activate a network license on a client https://www.mathworks.com/matlabcentral/answers/93733-why-do-i-receive-an-error-956-when-trying-to-activate
  • activation error 983: change your MATLAB Central account type from Student to Academic https://www.mathworks.com/matlabcentral/answers/96683-why-do-i-receive-an-activation-error-340-or-983-when-activating-my-academic-license
  • error -1001: you gave the wrong Mathworks password https://www.mathworks.com/matlabcentral/answers/94165-why-do-i-get-error-1001-or-error-697-when-installing-or-activating-matlab
  • error 1616: you have activated on the maximum number of systems permitted for that license type https://www.mathworks.com/matlabcentral/answers/92674-why-do-i-receive-error-353-or-error-1616-no-more-activations-available-when-attempting-to-activate
  • error 1731: this license needs Mathworks Hosted License Manager (MHLM) https://www.mathworks.com/matlabcentral/answers/195328-why-do-i-receive-error-1-731-when-activating-mdcs-products, also observed with some trial licenses that included MDCS or trying to activate a license that does not use activation https://www.mathworks.com/matlabcentral/answers/140155-why-do-i-receive-error-1731-during-activation
  • error 1800, 1801, 1802, 1803, 1804, 1805, 1811: connection errors https://www.mathworks.com/matlabcentral/answers/92634-why-do-i-get-a-connection-error-when-installing-or-activating-matlab-or-other-mathworks-products
  • error 2002: you are trying to activate MATLAB on too many systems https://www.mathworks.com/matlabcentral/answers/106133-why-do-i-receive-error-2002-the-serial-number-you-entered-cannot-be-activated-after-entering-my
  • error 2006: you are trying to activate MATLAB on too many systems https://www.mathworks.com/matlabcentral/answers/110846-why-do-i-receive-error-2006-maximum-number-of-activations-exceeded-when-attempting-to-activate-ma
  • error 4401: MCDS communications error or firewall problem https://www.mathworks.com/matlabcentral/answers/264358-why-do-i-receive-license-error-4401-when-validating-my-mdcs-cluster
  • error 4402: connection error reaching Mathworks hosted license https://www.mathworks.com/matlabcentral/answers/279686-why-do-i-receive-license-manager-error-4402-when-launching-matlab-using-a-login-named-user-license
  • error 5016: bug installing license when SMS expired, fixed R2011a https://www.mathworks.com/matlabcentral/answers/100128-why-do-i-receive-an-error-5016-when-installing-matlab
  • error 7000: you are probably trying to enter Activation Key in File Installation Key field or other way around https://www.mathworks.com/matlabcentral/answers/196997-why-do-i-receive-an-error-510-when-installing-or-error-7000-or-error-379-when-activating-matlab

Miscellaneous

  • on monitoring license usage: https://www.mathworks.com/matlabcentral/answers/102546-how-do-i-monitor-the-usage-of-license-keys-for-matlab-and-toolboxes
  • Application error The instruction at 0x78011f41 referenced memory at 0x000622d4: license manager DNS problems for R12 and R13 https://www.mathworks.com/matlabcentral/answers/94313-why-do-i-receive-an-application-error-when-starting-matlab-on-my-win-2000-machine
  • Prevent users from running the license manager utilities: https://www.mathworks.com/matlabcentral/answers/94180-how-do-i-prevent-users-from-running-lmdown-lmremove-or-lmreread-from-a-client-machine
  • Host ID shows up as 000000000000 on Linux: https://www.mathworks.com/matlabcentral/answers/100235-why-can-t-i-activate-matlab-or-start-the-network-license-manager-in-a-newer-linux-environment
  • license manager will not start on Suse 9.3 due to case sensitivity: https://www.mathworks.com/matlabcentral/answers/93767-why-does-the-network-license-manager-not-start-at-boot-time-on-my-suse-9-3-linux-machine
  • /sys/os/glnxa64/libstdc++.so.6: file too short: https://www.mathworks.com/matlabcentral/answers/301508-why-do-i-get-the-error-mlm-error-while-loading-shared-libraries-sys-os-glnxa64-libstdc-so-6-f
  • Incorrectly built binary which accesses errno, h_errno or_res directly: https://www.mathworks.com/matlabcentral/answers/102247-why-do-i-receive-an-error-message-about-an-incorrectly-built-binary-on-my-linux-system-when-starting


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License Manager Error Messages

It can also be helpful to view the FLEXlm log file, lmlog.txt, in the $MATLAB\flexlm directory. To get more information about a FLEXlm license manager problem, see the FLEXlm End User Manual, available in PDF format in $MATLAB\flexlm\enduser.pdf or go to the GLOBEtrotter Software, Inc. Web site, www.globetrotter.com.

    Note   
    You can also go to the support page on the MathWorks Web site, www.mathworks.com, and find information about a particular license manager error by searching the solution database by error number. For example, to find information about License Manager Error -15, enter «License Manager Error -15» in the search engine.

License Manager Error -2: Invalid License File Syntax

This error message typically indicates that there is a problem in your License File. On client systems, make sure your License File ($MATLAB\bin\win32\license.dat) has the following format. 

  • SERVER host hostID port_num 
USE_SERVER

Note that there should be a carriage return immediately following the USE_SERVER line.

License Manager Error -3: Cannot Connect to a License Server

This error can occur if the SERVER line in your License File is incorrect or missing.

To remedy this error, try the following:

  • Make sure that the SERVER line in your License File matches the SERVER line in the License File on your license server. On client systems, the License File is $MATLAB\bin\win32\license.dat; on your license server, the License File is $MATLAB\flexlm\license.dat, where $MATLAB is the root MATLAB installation directory.

    Note   
    You must restart the license manager after making any changes to the License File on the license server.

  • Make sure the TCP port number at the end of the SERVER line in your License File is not already being used by another application. On NT systems, run the netstat -p tcp command from C:\WINNT\system32. If the local system appears on the Foreign Address list, then the port number listed is being used. Change the port number on the SERVER line to a port that is not being used. FLEXlm has reserved ports in the range 27000 to 27009. Restart the license manager after making this change.
  • Make sure that you do not have multiple vendor daemons (mlm.exe) running. Check your FLEXlm log file ($MATLAB\flexlm\lmlog.txt) for the error «Multiple MLM Servers Running».

License Manager Error -5: License Checkout Failed. No Such Feature Exists.

This message usually indicates that you are trying to use a product for which you are not licensed. Check your License File to see if you are licensed to use this product.

If you are licensed for this product, this error may be the result of having extra carriage returns in your License File. To avoid this, make sure that each line begins with either #, SERVER, DAEMON, or INCREMENT.

    Note   
    You must restart the license manager after making any changes to the License File on the license server.

This error can also be caused by tab characters in the License File. Remove these tabs and replace with them spaces.

This error may also be the result of an incorrect system date. If your system date is set before the date that your license was made, you will get this error. See License Manager Error -10: Feature Has Expired to learn how to reset the system date.

License Manager Error -8: Invalid (Inconsistent) License Key

This error message typically indicates that your License File, $MATLAB\flexlm\license.dat, has been corrupted. This can happen if the License File was edited or if an e-mail program inserted extraneous tabs or carriage returns in the INCREMENT lines.

One way to check for extraneous tabs and carriage returns is to open your License File in a text editor and view all nonprinting characters. Remove all the tab characters and all carriage returns that are not at the end of a line.

Check that the contents of your License File matches the license data sent you by The MathWorks.

License Manager Error -9: Invalid Host. License Checkout Failed.

If you get this error on a system running an individually licensed MATLAB, make sure you are running MATLAB on the same system it was installed on. The MathWorks locks a license to a particular system.

You can also get this error if you replaced your hard drive or changed the partition on an existing hard drive. To remedy this situation, rerun the installer. At Step 5: Select the Products You Want to Install, click on the More Options... button on the Product List dialog box and select the Update license option. This option updates your license without requiring that you reinstall MATLAB.

You can also get this error if you try to clone a Release 13 installation from one system to another.

License Manager Error -10: Feature Has Expired

This error indicates that one or more of your license keys has expired.

Check the expiration date on each of the INCREMENT lines in your License File. If the dates in the license file have already passed, contact the Customer Service department at The MathWorks (through the Web or through e-mail at service@mathworks.com). When contacting The Mathworks, include your License Number and the Host ID of your license server.

If none of your product licenses has expired, check that your system date and time are correct:

  1. Click on the Start menu.
  2. Choose Settings.
  3. Click on Control Panel.
  4. Choose Date/Time.

License Manager Error -11: License Checkout Failed. Invalid Date Format in License File.

This error indicates that the start date or the expiration date in the License File is invalid. This can happen if the expiration dates in the License File have been changed.

You can also get this error if the space character between the number of users field and the 20 digit encryption code in the INCREMENT line is missing. Compare the INCREMENT lines in your license file with the INCREMENT lines in your original license e-mail. They must be exactly the same.

This error can also occur if the SERVER and DAEMON lines are missing from the license.dat file. The installer adds these lines to the License File as part of the installation process.

License Manager Error -12: License Checkout Failed. Invalid Return Data from License Server.

This error can be caused by your network setup. When the license manager tries to connect to the server, the DNS Server does not find it because it does not add the domain name suffix into the search.

If all of your client systems are having this problem, change the name of the server in the SERVER line to the fully qualified name:

  1. Change the SERVER line in all license.dat files on your network, which are located in $MATLAB\bin\win32, to have the fully qualified name of the server.
  2. Restart the license manager on the server. (See Starting and Stopping the License Manager.)

If only some of the clients in your network installation are having this problem, edit the TCP/IP Hosts file on your client systems:

  1. Open the file, C:\WinNT\system32\drivers\etc\hosts
  2. Add the hostname of your license server to this file. You can find your license server information in the SERVER line of your license.dat file.
  1. For example, if your SERVER line looks like this, 
    • SERVER hostname INTERNET=128.36.2.12 27000

    Add the following line to your TCP/IP Hosts file. 

    • 128.36.2.12 hostname
  1. Save the changes to the TCP/IP Hosts file.

License Manager Error -13: No SERVER Line in License File

This indicates that there is no SERVER line in the License File. This line should be added by the installer during the installation process.

To remedy this problem, run the installer again or manually edit the License File, $MATLAB\flexlm\license.dat, adding the SERVER line. See License File for information about the format and contents of the SERVER line.

License Manager Error -14: Cannot Find SERVER Hostname in Network Database

If this error occurs on a client system, check to make sure that the hostname on the SERVER line in the license.dat file on your client system matches the hostname on the SERVER line in your license.dat file on your license server. Edit the SERVER line in the client license.dat file, if necessary.

Also, make sure that the server’s hostname, included in the SERVER line, is listed in the C:\WINNT\system32\drivers\etc\hosts file for Windows NT.

License Manager Error -15: Cannot Connect to License Server

This error message can have several causes but the most common cause is that the license manager isn’t running on your license server.

Verify that both the license manager daemon and the vendor daemon processes, lmgrd and mlm, are running. You can check this via the Task Manager, which can be accessed by pressing the Ctrl+Alt+Delete key sequence. Run these commands on the system on which your license manager is running.

If the license manager isn’t running, see Starting and Stopping the License Manager for information about starting it.

License Manager Error -16

This error indicates that the path to the MATLAB vendor daemon, mlm.exe, is incorrect in your License File DAEMON line. See License File for an example of a DAEMON line.

License Manager Error -18: License Checkout Failed. License Server Does Not Support This Feature.

The most common cause of this error is updating your License File without restarting your license manager. Restart your license manager and then try to start MATLAB. See Starting and Stopping the License Manager.

If you get this error on a client system, but not your license server, the License File on the client probably needs to be updated. Copy the License File from the server onto the your client system ($MATLAB\bin\win32).

Here are some other possible solutions to this error:

  • Make sure the INCREMENT lines in your license.dat file are exactly as they appeared in the original license e-mail you received from The MathWorks.
  • Make sure the DAEMON line in your license.dat file identifies the correct license manager daemons, especially if you have multiple MATLAB installations on your system.
  • Make sure the TCP port number at the end of the SERVER line in your license.dat file is not already being used by another application. Use the command netstat to show the status of all ports that are in use.
  • On NT systems, run the netstat -p tcp command from C:\WINNT\system32. If the local system appears on the Foreign Address list, then the port number listed is being used. Change the port number on the SERVER line to a port that is not being used. FLEXlm has reserved ports in the range 27000 to 27009. Restart the license manager after making this change.
  • Make sure the Host ID or IP Address listed in the commented section in the license.dat file matches the Host ID or IP Address in the SERVER line. If you are trying to run the license manager on a different system than the one that the license was generated for, you will need to get a new License File from The MathWorks.

License Manager Error -21: License File Does Not Support This Version

If you are getting this error on your license server, make sure you have installed the version of FLEXlm included with Release 13. Release 13 License Files will not work with the older FLEXlm versions.

If you have updated an existing license.dat file with new Release 13 passcodes, you still need to install FLEXlm 8.0d from the MATLAB CD.

If you are getting this error on one of your client systems and not on the server, make sure the License File on the client is in the following format. 

  • SERVER host hostname port_num 
USE_SERVER

The SERVER line in the client system License File should be the same as the SERVER line found in the License File on the license server.

Also, make sure you are using your Release 13 license and not a license from a previous release.

License Manager Error -25: License Server Does Not Support This Version of This Feature

This error indicates that you are trying to run MATLAB 6.5 with an old license. You must update your license.dat file with your new license passcodes.

If you do not have your MATLAB Release 13 license, contact Customer Service at The MathWorks.

License Manager Error -39: No License for Feature

You may encounter the following license manager error:

  • License Manager Error -39
User/host not on INCLUDE list for feature
Feature: MATLAB

This table lists a typical cause of this error with possible solutions.

Possible Problem Resolution
You are not listed as a user in your options file. Check your options file and make sure your username is on the INCLUDE line for the product you are trying to use.
On UNIX computers, the installer creates the options file, named $MATLAB\flexlm\MLM.opt.

License Manager Error -83: FLEXlm Version of Client Newer Than Server

This error message usually indicates that the version of the license manager on the client system is newer than the license manager on the server system. When MATLAB starts, the license file is pointing to the wrong version of the license manager.

To correct the problem, change the path of the DAEMON line in your license.dat file. For a UNIX server, the DAEMON line for all license files should resemble this sample (the pathname of your daemon will be different). 

  • DAEMON MLM $MATLAB/etc/lm_matlab

For a PC server, the DAEMON line for all license files should read 

  • DAEMON MLM $MATLAB\flexlm\mlm.exe

where $MATLAB is your MATLAB installation directory. After changing your License File, be sure to restart the license manager.

License Manager Error -84: Missing Options File

License manager cannot find your options file.

Possible resolutions:

  • Make sure the installer created an options file during the installation procedure. The full path of the options file is $MATLAB\flexlm\MLM.opt, where $MATLAB is your MATLAB installation directory. See Setting Up Network Named User Licensing for more information.
  • Make sure that the DAEMON line in your License File includes the full pathname of your options file. Check the processed License File, $MATLAB\flexlm\license.dat. If the DAEMON line wraps onto a second line, make sure there is a line continuation character (\) at the end of the first line.
  • Make sure you are listed as a valid user of the product you are trying to use.

License Manager Error -88: License Checkout Failed

This error indicates that your system clock has been set incorrectly. Check that your system date and time are correct. To learn how to change the system date, see License Manager Error -10: Feature Has Expired.

License Manager Error -96: Server Node is Down or Not Responding

This error can occur if you are running DHCP (to obtain a dynamically assigned IP address) on your license server. MATLAB cannot connect with the License Manager because it uses TCP/IP protocols for communication and your IP address is changing.

To fix this problem, follow this procedure.

  1. Obtain the current IP address for your server. If you are on UNIX or Linux, use the ifconfig command. On a PC running Windows, you can use the ipconfig command at a DOS prompt.
  2. Edit your hosts file and change the IP address for your server’s entry to be the correct IP address. On UNIX or Linux systems, edit the /etc/hosts file. On Windows NT and Windows 2000 systems, edit the C:\Winnt\system32\drivers\etc\hosts file.

License Manager Error -97: License Checkout Failed

This error is often caused by trying to run both MATLAB 5.3 and MATLAB 6.5 on the same system with different license managers. If this is the case, run both copies of MATLAB with the same License File. See Performing Common License Management Tasks for more information.

If you are not trying to run MATLAB 5.3 but only want to run MATLAB 6.5, make sure you have installed FLEXlm version 8.0d from the Release 13 CD. MATLAB 6.5 will not run with an older version of the license manager.

   Problems During Installation   Troubleshooting an Installation That Uses Dongles 

Источник

Ошибки при проверке лицензии MATLAB могут возникать по разным причинам и мешать нормальной работе с программой. К счастью, многие из этих причин относительно легко исправимы, если знать, где искать. В этой статье мы рассмотрим некоторые распространенные проблемы, связанные с проверкой лицензии MATLAB, и предложим решения, которые помогут вам справиться с ними.

Одной из возможных причин ошибок при проверке лицензии MATLAB может быть неправильно установленный ключ лицензии. Ошибки, связанные с ключом лицензии, могут возникнуть, если вы ввели его неверно при установке программы или если ключ был изменен после установки. В этом случае вам потребуется повторно ввести правильный ключ лицензии или обратиться к администратору системы для получения нового ключа.

Другой распространенной проблемой может быть отсутствие подключения к Интернету или нарушение связи с сервером лицензий. Матлаб требует подключения к Интернету для проверки и обновления лицензии. Если у вас возникли проблемы с подключением или если ваша сеть блокирует доступ к серверу лицензий, это может вызывать ошибки проверки лицензии. В этом случае проверьте свое подключение к Интернету и убедитесь, что программе разрешен доступ к серверу лицензий.

Также ошибки при проверке лицензии могут возникать из-за конфликтов с другими программами или антивирусными программами, которые могут заблокировать доступ к файлам программы или процессам, связанным с проверкой лицензии. В этом случае вам может потребоваться временно отключить антивирусную программу или другие приложения, которые могут повлиять на проверку лицензии MATLAB.

Содержание

  1. Причины ошибки при проверке лицензии MATLAB
  2. Как решить ошибку при проверке лицензии MATLAB?
  3. Проверьте правильность установки лицензии
  4. Проверьте соединение с сервером лицензий MATLAB
  5. Проверьте права доступа пользователя
  6. Обратитесь в службу поддержки MATLAB
  7. Частые проблемы с проверкой лицензии MATLAB и их решения
  8. 1. Ошибка «Лицензия истекла»
  9. 2. «Недостаточно прав доступа»
  10. 3. «Лицензия не найдена»
  11. 4. «Сервер лицензий не доступен»
  12. 5. «Несовместимость версий»
  13. Обновление и возможные ошибки при проверке лицензии MATLAB
  14. Ошибка 1: Неверный код активации
  15. Ошибка 2: Нет доступа к серверу проверки лицензии
  16. Ошибка 3: Истекла лицензия
  17. Ошибка 4: Проверка лицензии не удалась
  18. Ошибка 5: Неизвестная ошибка
  19. Как связаться с технической поддержкой по вопросам проверки лицензии MATLAB?

Причины ошибки при проверке лицензии MATLAB

Ошибка при проверке лицензии MATLAB может возникать по разным причинам. Рассмотрим наиболее распространенные из них:

  • Просроченная лицензия: Один из наиболее частых случаев ошибки при проверке лицензии MATLAB — это просроченная лицензия. Когда лицензия истекает, MATLAB переходит в режим ограниченного функционирования, что может приводить к появлению ошибок.
  • Неправильно указанная информация о лицензии: Если при установке MATLAB была указана неправильная информация о лицензии, такая как неверный серийный номер или ключ активации, то при проверке лицензии может возникнуть ошибка. Убедитесь, что вы вводите верную информацию о лицензии.
  • Проблемы с интернет-соединением: Если при проверке лицензии MATLAB отсутствует интернет-соединение или соединение нестабильно, то может возникнуть ошибка. Убедитесь, что у вас есть стабильное интернет-соединение перед проверкой лицензии.
  • Блокировка программы антивирусом или брандмауэром: Некоторые программы антивируса или брандмауэры могут блокировать проверку лицензии MATLAB, считая ее потенциальной угрозой для системы. Попробуйте временно отключить антивирус или брандмауэр и повторите попытку проверки лицензии.
  • Проблемы с файлами лицензии: Если файлы лицензии MATLAB повреждены или отсутствуют, то может возникнуть ошибка при проверке лицензии. Проверьте наличие и целостность файлов лицензии перед проверкой.

Как решить ошибку при проверке лицензии MATLAB?

При использовании программного обеспечения MATLAB можно столкнуться с ошибкой при проверке лицензии. Ошибка может возникать по разным причинам, включая неправильно установленную лицензию или проблемы в сети. В этом разделе обсуждаются некоторые распространенные причины ошибок при проверке лицензии MATLAB и способы их решения.

Проверьте правильность установки лицензии

Первое, что следует проверить, — это правильность установки лицензии MATLAB. Убедитесь, что вы использовали правильный файл лицензии и правильно следовали указаниям по его установке. Если вы не уверены в правильности установки лицензии, рекомендуется повторно выполнить процесс установки с использованием официальной документации или обратиться в службу поддержки MATLAB.

Проверьте соединение с сервером лицензий MATLAB

Если проблема с лицензией все еще существует, следующим шагом является проверка соединения с сервером лицензий MATLAB. Убедитесь, что ваш компьютер имеет доступ к Интернету и может связаться с сервером лицензий. Если ваш компьютер подключен через прокси-сервер, возможно, вам необходимо будет настроить соответствующие параметры.

Проверьте права доступа пользователя

Если права доступа пользователя неправильно настроены, это также может привести к ошибке при проверке лицензии MATLAB. Убедитесь, что у вас есть достаточные права доступа для запуска MATLAB и проверьте, что все необходимые файлы и папки доступны для чтения и записи. В зависимости от операционной системы и настроек компьютера, вам может потребоваться выполнить некоторые дополнительные действия для настройки прав доступа.

Обратитесь в службу поддержки MATLAB

Если вы проделали все вышеперечисленные шаги и ошибка при проверке лицензии MATLAB все равно не исчезает, рекомендуется обратиться в службу поддержки MATLAB. Они смогут предоставить дополнительное руководство и помочь вам найти решение для вашей конкретной ситуации.

В итоге, исправление ошибки при проверке лицензии MATLAB может потребовать нескольких шагов и может зависеть от конкретной проблемы. Важно быть терпеливым и следовать инструкциям внимательно, чтобы успешно решить данную проблему.

Частые проблемы с проверкой лицензии MATLAB и их решения

При работе с программным продуктом MATLAB пользователи иногда сталкиваются с проблемами, связанными с проверкой лицензии. В этом разделе мы рассмотрим наиболее частые проблемы и предоставим возможные решения для их устранения.

1. Ошибка «Лицензия истекла»

Одной из наиболее распространенных проблем является ошибка, указывающая на то, что лицензия MATLAB истекла. Это может произойти по нескольким причинам:

  • Действие лицензии истекло и требуется продление;
  • Неверно указаны пути к файлам лицензии;
  • Проблемы с инсталляцией или обновлением программного обеспечения.

Для решения этой проблемы:

  1. Проверьте срок действия вашей лицензии и, если необходимо, обратитесь к поставщику лицензии для продления;
  2. Убедитесь, что пути к файлам лицензии настроены правильно. Если вы не уверены, где они расположены, свяжитесь с поддержкой MATLAB;
  3. Если у вас возникли проблемы с установкой или обновлением MATLAB, выполните переустановку или обратитесь в службу поддержки для получения дополнительной помощи.

2. «Недостаточно прав доступа»

Если вы получаете сообщение об ошибке «Недостаточно прав доступа» при попытке проверить лицензию MATLAB, возможно, у вас есть ограничения на уровне операционной системы, которые мешают программе выполнять необходимые операции.

Для решения этой проблемы:

  • Запустите MATLAB с правами администратора. Это может потребоваться для выполнения некоторых операций проверки лицензии;
  • Убедитесь, что вам разрешено выполнять необходимые операции на уровне операционной системы. Если вы не уверены, свяжитесь с администратором системы.

3. «Лицензия не найдена»

Если вы получаете сообщение об ошибке «Лицензия не найдена», вероятно, MATLAB не может найти необходимые файлы лицензии или пути к ним неверно настроены. Возможные решения:

  • Проверьте наличие необходимых файлов лицензии. Обычно они имеют расширение .lic или .dat;
  • Убедитесь, что пути к файлам лицензии настроены правильно. Если вы не уверены, где они расположены, свяжитесь с поддержкой MATLAB;
  • Если файлы лицензии были удалены или повреждены, обратитесь к поставщику лицензии для получения новых файлов.

4. «Сервер лицензий не доступен»

Ошибки, связанные с недоступностью сервера лицензий, могут возникать по нескольким причинам:

  • Проблемы с подключением к сети;
  • Проблемы с сервером лицензий MATLAB;
  • Блокировки на уровне операционной системы.

Для решения этой проблемы:

  1. Проверьте подключение к сети и убедитесь, что вы можете получить доступ к другим ресурсам сети;
  2. Проверьте состояние сервера лицензий. Если сервер недоступен, обратитесь к администратору или поддержке MATLAB;
  3. Убедитесь, что на уровне операционной системы нет блокировок, которые могут предотвратить доступ к серверу лицензий. Если вы не уверены, свяжитесь с администратором системы.

5. «Несовместимость версий»

Если вы обновили MATLAB или установили дополнительные пакеты, но получаете сообщение об ошибке «Несовместимость версий», вероятно, возникли проблемы совместимости между различными компонентами программного обеспечения.

Для решения этой проблемы:

  • Проверьте совместимость версий всех установленных компонентов. Обратитесь к документации или поддержке MATLAB для получения информации о совместимых версиях;
  • Обновите все компоненты до последних версий, если это возможно. Это может помочь устранить проблему совместимости;
  • Если проблема не удается решить, свяжитесь с поддержкой MATLAB для получения дополнительной помощи.

Это лишь некоторые примеры частых проблем, связанных с проверкой лицензии MATLAB. В каждом конкретном случае может потребоваться индивидуальный подход для решения проблемы. Если вы не уверены, как решить проблему со своей лицензией, рекомендуется обратиться к поддержке MATLAB для получения квалифицированной помощи.

Обновление и возможные ошибки при проверке лицензии MATLAB

Обновление лицензии MATLAB может быть необходимо, чтобы получить доступ к новым функциям и возможностям программы. Однако, в процессе обновления, пользователь может столкнуться с некоторыми ошибками при проверке лицензии. В данном разделе мы рассмотрим возможные причины этих ошибок и способы их решения.

Ошибка 1: Неверный код активации

При обновлении лицензии MATLAB, вам может потребоваться ввести новый код активации. Если вы получаете ошибку «Неверный код активации», убедитесь, что вы вводите правильный код. Проверьте регистр символов и убедитесь, что вы не допустили опечаток. Если вы уверены, что вводите правильный код, свяжитесь с службой поддержки MATLAB для получения дополнительной помощи.

Ошибка 2: Нет доступа к серверу проверки лицензии

Если при проверке лицензии MATLAB вы получаете ошибку «Нет доступа к серверу проверки лицензии», проверьте ваше интернет-соединение. Убедитесь, что вы подключены к интернету и у вас есть доступ к серверу проверки лицензии MATLAB. Если проблема не решается, проверьте настройки брандмауэра и антивирусного программного обеспечения, которые могут блокировать доступ к серверу проверки. Если проблема все еще не устранена, свяжитесь с службой поддержки MATLAB.

Ошибка 3: Истекла лицензия

Если у вас возникла ошибка «Истекла лицензия», проверьте дату окончания вашей лицензии MATLAB. Убедитесь, что лицензия не истекла и что вы используете правильный ключ активации. Если ваша лицензия истекла, вам необходимо обновить ее. Свяжитесь с поставщиком MATLAB для получения инструкций по обновлению лицензии.

Ошибка 4: Проверка лицензии не удалась

Если при проверке лицензии MATLAB вы получаете ошибку «Проверка лицензии не удалась», попробуйте следующие шаги:

  1. Перезапустите компьютер и попробуйте проверить лицензию еще раз.
  2. Убедитесь, что ваша операционная система и версия MATLAB совместимы. Проверьте требования к системе для вашей версии MATLAB.
  3. Проверьте настройки брандмауэра и антивирусной программы. Они могут блокировать доступ к серверу проверки лицензии. Попробуйте временно отключить эти программы и повторите попытку проверки.
  4. Если проблема все еще не решается, свяжитесь с службой поддержки MATLAB для получения помощи.

Ошибка 5: Неизвестная ошибка

Если у вас возникла неизвестная ошибка при проверке лицензии MATLAB, попробуйте следующие шаги:

  1. Перезапустите компьютер и попробуйте проверить лицензию еще раз.
  2. Проверьте, что ваша операционная система и версия MATLAB совместимы. Проверьте требования к системе для вашей версии MATLAB.
  3. Проверьте настройки брандмауэра и антивирусной программы. Они могут блокировать доступ к серверу проверки лицензии. Попробуйте временно отключить эти программы и повторить попытку проверки.
  4. Если проблема все еще не решается, свяжитесь с службой поддержки MATLAB и сообщите им о возникшей проблеме для получения помощи.

В данном разделе мы рассмотрели некоторые из возможных ошибок, с которыми можно столкнуться при проверке лицензии MATLAB. Если вы столкнулись с другой ошибкой, которая не была здесь упомянута, обратитесь за помощью к службе поддержки MATLAB, чтобы получить решение проблемы.

Как связаться с технической поддержкой по вопросам проверки лицензии MATLAB?

Если у вас возникли проблемы при проверке лицензии MATLAB, вы можете обратиться за помощью к технической поддержке MathWorks. Компания MathWorks предоставляет различные способы связи с поддержкой, чтобы помочь вам решить проблему.

  1. Использование онлайн-ресурсов. На официальном сайте MathWorks вы можете найти множество информации и ресурсов, которые могут помочь вам с вопросами проверки лицензии. Это может быть официальная документация, форумы пользователей, FAQ и другие полезные материалы.
  2. Контактный центр технической поддержки. Если вы не можете найти решение на сайте MathWorks, вы можете связаться с технической поддержкой непосредственно. Для этого вы можете воспользоваться контактным центром MathWorks, где вы сможете обратиться через телефон или электронную почту. На сайте MathWorks вы можете найти контактную информацию для вашего региона.
  3. Консультация с сообществом. Кроме официальной поддержки MathWorks, вы можете обратиться к сообществу пользователей MATLAB. Форумы, группы в социальных сетях и другие ресурсы могут быть полезными для получения советов от других пользователей, которые уже сталкивались с подобной проблемой.

Выбор способа связи с технической поддержкой зависит от вашей предпочтительной формы коммуникации и срочности решения вашей проблемы. Обратившись за помощью, вы сможете получить информированное решение своей проблемы и продолжить работу с MATLAB без проблем с проверкой лицензии.

Источник

Okay, I wrote to MathWorks support. And they gave me a link to their forum where I found the solution. Here it is:

https://www.mathworks.com/matlabcentral/answers/99067-why-do-i-receive-license-manager-error-9

I had to go all the way up to copying my HostID etc and set my login as root and run Matlab with sudo

But in case the link dies here it is from the MathWorks post:
The best way to resolve a License Manager Error -9 is by reactivating MATLAB with the activation client.

Windows

The activation client is located here:

C:\Program Files\MATLAB\R20XXx\bin\winXX\activate_matlab.exe

Mac

  • Open Finder.
  • Go to «Applications».
  • Right-click or control-click on the MATLAB application icon. (e.g. MATLAB_R2015b.app)
  • Click on «Show Package Contents».
  • Open «Activate.app».

Linux

The activation client is located here:

/usr/local/MATLAB/R20XXx/bin/activate_matlab.sh

Once you have launched the MATLAB activation client:

  • Select «Activate automatically using the internet.»
  • Log into your MathWorks account.
  • Select the correct license.
  • The username field should auto-populate with the correct user name. Leave it as is.
  • Confirm the activation information.
  • Click «finish» to complete the activation process.
  • Restart MATLAB.

Still seeing a License Manager Error -9?

  • The username in the license file does not match
  • The Host ID in the license file does not match
  • You have a Designated Computer MATLAB license and MATLAB is already running under a different user account on this computer.

Confirm your Username and Host ID using the activation client:

  • Run the activation client and select «Activate manually without using the Internet.»

  • Choose “I do not have a license file. Help me with the next steps.”

  • Copy your Host ID and Computer Login Name.

  • Click the back arrow 2 times and choose “Activate automatically using the Internet” then input the appropriate username.

  • Launch MATLAB using the appropriate user account.

Activation client requires elevated privileges to run? Connection error when Activating automatically? Still seeing a License Manager Error – 9?

How do I activate MATLAB without an internet connection?

https://www.mathworks.com/matlabcentral/answers/259627

Источник

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