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Page 1
E120, E120n User’s Guide July 2005 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road… -
Page 2: Safety Information
Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.
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Page 3: Table Of Contents
Chapter 1: Overview … 5 Chapter 2: Using the operator panels … 8 Overview of the Lexmark E120 operator panel … 9 Understanding the Lexmark E120 operator panel lights … 10 Operator panel codes for the Lexmark E120 … 12 Overview of the Lexmark E120n operator panel …
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Page 4
Electronic emission notices … 82 Noise emission levels … 83 ENERGY STAR … 83 Waste from Electrical and Electronic Equipment (WEEE) directive … 83 Laser notice … 84 Statement of Limited Warranty for Lexmark E120 and Lexmark E120n … 84 Index … 86… -
Page 5: Chapter 1: Overview
Overview The printer is available in two models: Lexmark E120 (base model) with 600 dpi (dots per inch) to 1200 IQ (image quality) resolution, 8 MB of standard memory, and a USB port; and Lexmark E120n network model) with 600 dpi to 1200 IQ resolution,16 MB of standard memory, a USB port, and an integrated Ethernet adapter.
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Page 6
The power button and the power cord port are located at the rear of the printer, on the left. The USB port and a cable lock access point can also be found at the rear of the printer, on the right. The network model (Lexmark E120n) has an Ethernet port located just below the USB port. -
Page 7
The network model (Lexmark E120n) has six lights and two buttons. Note: The Continue button also functions as a light on the E120n model. Cancel Ready / Data Load / Remove Paper Error • Press and release Continue • Press the Continue button from the Ready state to print menu and network setup pages. -
Page 8: Chapter 2: Using The Operator Panels
Using the operator panels Section Overview of the Lexmark E120 operator panel Understanding the Lexmark E120 operator panel lights Operator panel codes for the Lexmark E120 Overview of the Lexmark E120n operator panel Understanding the Lexmark E120n operator panel lights…
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Page 9: Overview Of The Lexmark E120 Operator Panel
When the printer is turned on, both lights cycle as a self test is performed. Also, when the printer is reset, or when a printer setting is changed in the menus, both lights cycle.
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Page 10: Understanding The Lexmark E120 Operator Panel Lights
Understanding the Lexmark E120 operator panel lights Operator panel lights mean different things, depending on the sequence. Lights that are off, on, and/or blinking indicate printer conditions such as printer status, intervention, or service. Use the light sequence table to find the message being indicated, then click the message for more information.
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Page 11
Memory full (Ready / Data light blinks three times) Host interface disabled (Ready / Data light blinks five times) Jam in the printer paper path (Ready / Data light blinks ten times) Jam in Tray 1 / priority feeder (Ready / Data light blinks four times) -
Page 12: Operator Panel Codes For The Lexmark E120
Printer is ready to receive and process data. • Printer is in Power Saver mode. Printer is functioning properly. Note: To change the Power Saver setting, use the Local Printer Setup Utility (see Software and Documentation CD). Overview of the Lexmark E120 operator panel…
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Page 13
Press and release – Press and hold Waiting Light sequence: Error—Blinking Message: Printer is waiting until a print timeout occurs, or until additional data is received. Solution: • Press to print contents of the print buffer. • Press and release •… -
Page 14: Invalid Engine Code
Current job is canceled. • Printer is resetting to the user default settings. All active print jobs are canceled. A user default setting remains in effect until the user changes it or until the user restores the factory default settings.
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Page 15: Not Ready
New code is being programmed into the engine or firmware. Solution: Wait for message to clear. When printer has finished programming the code, it returns to ready. Note: No button is active while this message is displayed. Overview of the Lexmark E120 operator panel to cancel job.
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Page 16: Restoring Factory Defaults
Remove the toner cartridge, and install a new toner cartridge that is programmed for the same region as your printer. See the back of the printer for a label with your printer region location. See Ordering supplies on page 66 for a list of correct supplies and part numbers.
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Page 17
Press twice quickly to see the secondary light sequence. Ready / Data—Blinks once Message: Door is open. Solution: Close the open door. Overview of the Lexmark E120 operator panel Primary light sequence Primary light sequence Secondary light sequence Secondary light… -
Page 18: Complex Page
To avoid this error in the future: • Reduce complexity of the page by reducing the amount of text or graphics. • Set Page Protect to On in the Local Printer Setup Utility (see Software and Documentation CD). ENA connection lost Light sequence: Error—On…
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Page 19: Insufficient Collation Area
To avoid this error in the future: • Reduce complexity of the page by reducing the amount of text or graphics. • Set Page Protect to On in the Local Printer Setup Utility (see Software and Documentation CD). Load media Light sequence: Error—Blinking…
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Page 20: Memory Full
Ready / Data—Blinks three times Message: Printer is processing data, but the memory used to store pages is full. Solution: • Press to clear message and continue printing job (may not print correctly).
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Page 21: Host Interface Disabled
Printer discards all jobs previously sent. • Enable the USB port by selecting a value other than Disabled for the USB Buffer item in the Local Printer Setup Utility (see Software and Documentation CD). Jam in the printer paper path Note: All jams show the same primary code.
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Page 22
Ready / Data—Blinks four times • Error—On Message: A jam has occurred in Tray 1 / priority feeder. Solution: See Clearing jams on page 53 for more information. Overview of the Lexmark E120 operator panel Primary light sequence Secondary light sequence… -
Page 23: Short Paper
Solution: • Make sure the loaded print media is large enough and paper size is set correctly in the Local Printer Setup Utility paper size menu (see Software and Documentation CD). • Press to clear message and continue the job.
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Page 24: Service Error
Printer has a service error, and printing has stopped. Solution: Turn printer off and back on. If lights are still blinking, contact customer support. See the Lexmark web site at www.lexmark.com for the phone number in your area. Overview of the Lexmark E120 operator panel…
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Page 25: Overview Of The Lexmark E120N Operator Panel
Buttons are used to continue or cancel the current print job. When the printer is turned on, all lights cycle as a self test is performed. Also, when the printer is reset, or when a printer setting is changed in the menus, all lights cycle.
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Page 26: Understanding The Lexmark E120N Operator Panel Lights
Understanding the Lexmark E120n operator panel lights The operator panel lights mean different things, depending on their sequence. Lights that are off, on, and/or blinking indicate printer conditions such as printer status, intervention, or service. Use the light sequence table to find the message being indicated, then click the message for more information.
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Page 27
Jam between the input and exit sensors Jam at printer exit sensor Jam in Tray 1 / priority feeder Resource save off Short paper Toner low Long-life photoconductor kit life warning Replace long-life photoconductor kit Overview of the Lexmark E120n operator panel… -
Page 28: Operator Panel Codes For The Lexmark E120N
Printer is ready to receive and process data. • Printer is in Power Saver mode. Printer is functioning properly. Note: To change the Power Saver setting, use the Local Printer Setup Utility (see Software and Documentation CD). Overview of the Lexmark E120n operator panel Secondary light sequence…
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Page 29
Ready / Data—Blinking • Error—Blinking Message: Printer is processing data or printing pages, but the resolution of a page in current job is reduced from 600 dots per inch (dpi) to 300 dpi to prevent a memory full error. Solution: •… -
Page 30
Current job is canceled. • Printer is resetting to the user default settings. All active print jobs are canceled. A user default setting remains in effect until the user changes it or until the user restores the factory default settings. -
Page 31
Light sequence: • Continue—On • Ready / Data—On • Error—On Message: Printer is not ready to receive or process data, or the printer port is offline. Solution: • Press to return to Ready or Busy state. • Press and release •… -
Page 32
Remove the toner cartridge, and install a new toner cartridge that is programmed for the same region as your printer. See the back of the printer for a label with your printer region location. See Ordering supplies on page 66 for a list of correct supplies and part numbers. -
Page 33
Change cartridge Light sequence: • Toner Low/Replace PC Kit—On • Error—Blinking Message: Printer has detected a refilled Return Program toner cartridge has been installed. Solution: Remove current toner cartridge, and install a new toner cartridge. Open door Light sequence: Error—On Message: Door is open. -
Page 34
– Reduce complexity of the page by reducing the amount of text or graphics. – Set Page Protect to On in the Local Printer Setup Utility (see Software and Documentation CD). Missing cartridge / Defective cartridge detected Light sequence: •… -
Page 35
• Continue—On • Paper Jam—Blinking • Error—On Message: During power-on cycle, the printer detected the connection to the external network adapter was lost. Note: This error is only detected during power-on cycle. Solution: • Press to clear message. • Re-establish connection with the external network adapter. -
Page 36
• Toner Low/Replace PC Kit—On • Error—On Message: Printer memory does not have the free space necessary to collate print job. May occur due to one of the errors listed below: • Printer memory is full. • A page is too complex to print. -
Page 37
Ready / Data—On • Toner Low/Replace PC Kit—On • Error—On Message: Printer is processing data, but the memory used to store pages is full. Solution: • Press to clear message and continue printing job (may not print correctly). • Press and release •… -
Page 38: Network Interface Errors
• Enable the network port by selecting a value other than Disabled for the Network Buffer item in the Local Printer Setup Utility (see Software and Documentation CD). Overview of the Lexmark E120n operator panel Primary light sequence Primary light…
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Page 39
• Paper Jam—On Message: A jam has occurred at the input sensor; it can be after the paper leaves the tray and enters the printer or in the priority feeder. Solution: See Clearing jams on page 53 for more information. -
Page 40
• Paper Jam—On Message: A jam has occurred in Tray 1 / priority feeder. Solution: See Clearing jams on page 53 for more information. Overview of the Lexmark E120n operator panel Primary light sequence Primary light sequence Secondary light sequence… -
Page 41
Load / Remove Paper—On • Error—On Message: Paper length is too short to print the formatted data. This occurs when the printer does not know the loaded media size or when there is a problem feeding the media. Solution: •… -
Page 42
Light sequence: • Continue—On • Toner Low/Replace PC Kit—On Message: The printer is ready to receive and process data. In addition, the toner in the toner cartridge is getting low. Solution: • Press to clear message and continue processing job. -
Page 43: Using The Printer Resident Web Page
The printer has a service error, and printing has stopped. Solution: Turn the printer off and back on. If the lights are still blinking, contact customer support. See the Lexmark web site at www.lexmark.com for a phone number in your area.
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Page 44: Printing The Menu Settings And Network Setup Page
Using the operator panels The Lexmark E120n (network model), has a resident Web page, which can be accessed from the browser. To access the resident Web page, type the printer’s IP address in the URL address field of the browser (for example, http:// 192.168.236.24).
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Page 45: Chapter 3: Print Media Tasks And Tips
Print media tasks and tips Section Types of print media Choosing appropriate print media Storing print media Loading print media into Tray 1 Loading print media into the priority feeder Preventing jams Clearing jams Print media tasks and tips Page…
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Page 46: Types Of Print Media
To reduce printing problems and receive the best print quality, try a sample of the media you are considering before buying large quantities. Refer to the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for more information about which print media provides optimum results.
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Page 47: Preprinted Forms And Letterhead
Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 185°C (365°F) without melting, discoloring, offsetting, or releasing hazardous emissions. We recommend Lexmark laser printer transparencies: part number 70X7240 for letter size transparencies; part number 12A5010 for A4 size transparencies.
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Page 48: Card Stock
Loading print media into Tray 1 The printer has two print media sources: Tray 1 and a multi-sheet priority feeder. Media in the priority feeder will be picked first. After the supply of media has been used up, media will be picked from Tray 1…
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Page 49
The attached backstop can be adjusted in and out to fit the length of the multiple sizes of print media the printer supports. Note: Tray 1 width can be adjusted by pushing in on the left guide. To increase the width, squeeze the tab attached to the right guide and slide to the right until the selected media width is matched. -
Page 50
Prepare a stack of print media for loading by flexing or fanning it back and forth. Straighten the edges on a level surface. Place the prepared stack of print media into the tray and push the attached backstop lightly against the end of the loaded stack. -
Page 51: Loading Print Media Into The Priority Feeder
Loading print media into the priority feeder The priority feeder is located at the front of the printer, just above Tray 1. Use the priority feeder to make quick runs of print media types or sizes that are not currently loaded in Tray 1.
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Page 52: Preventing Jams
Have exposed adhesive when the flap is in the sealed position – Are self-sealing • Use only recommended print media. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for more information about which print media provides optimum results for your printing environment. •…
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Page 53: Clearing Jams
(see Operator panel codes for the Lexmark E120 on page 12 or Operator panel codes for the Lexmark E120n on page 28). Prepare the printer for jam removal by opening the paper support out and removing all printed pages from the output bin.
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Page 54
Open the top door, and remove any lodged print media from the paper path. CAUTION: The fuser may be hot. To avoid personal injury, use caution when opening the top door to remove a jam from the fuser area. Open the front door by sliding the release button to the left. Clearing jams… -
Page 55
Pull the front door up until it clicks into an open position, and remove any lodged print media. To remove print media behind the toner cartridge, it may be necessary to remove the toner cartridge by grasping the plastic handle and pulling straight out. Clearing jams… -
Page 56
Place the toner cartridge on a flat, clean surface. Replace the toner cartridge by placing it into the guides and pushing it into the printer. Clearing jams… -
Page 57
Print media tasks and tips Close front door by pressing firmly in the center of the front door with your thumb until the door clicks shut. Make sure all other doors are closed securely and press Continue to resume printing. Note: The page which caused the jam will reprint. -
Page 58: Chapter 4: Printing Tasks
Printing tasks Section Printing from the priority feeder Printing on both sides of the paper (manual duplex) Printing multiple page images on one page (N-up printing) Printing on letterhead Canceling a print job Printing tasks Page…
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Page 59: Printing From The Priority Feeder
Types of print media on page 46. If both the priority feeder and Tray 1 are loaded with print media, the printer will pick from the priority feeder until the print media is empty, then continue printing from Tray 1.
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Page 60: From A Macintosh Computer
Hold both sides of the print media close to the priority feeder and push into the printer until the media stops. Note: Do not force the print media into feeder. Forcing media causes jams. Press the flashing Continue From a Macintosh computer Click File Page Setup.
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Page 61: Printing On Both Sides Of The Paper (Manual Duplex)
Printing on both sides of the paper (manual duplex) Printing on both sides of the paper reduces total printing costs and is environmentally friendly. Macintosh does not support manual duplex printing. Follow the directions below to print on both sides of the paper (manual duplex) from Windows.
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Page 62: Printing Multiple Page Images On One Page (N-Up Printing)
Click OK on the Print window. The printer prints every other page of the document first. Once the first side of a job prints, the Load Paper and Continue lights blink (see Print side two of a duplex job on page 20 or 37).
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Page 63: From A Macintosh Computer
From a Windows computer Click File Print. Click Preferences (or Options, Printer, or Setup, depending on the application) to view printer driver settings. Click the Paper tab. Select Letterhead from the Paper type drop-down list. Select the appropriate paper size and tray.
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Page 64: Canceling A Print Job
A print job can be canceled from the operator panel or from the computer. The Cancel job light sequence appears on the operator panel when a job is canceled (see Cancel job / Reset printer on page 14 or 30).
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Page 65: Chapter 5: Supplies Information
Supplies information Section Supply items needed Ordering supplies Storing supplies Conserving supplies Assessing supply needs Checking toner cartridge and long-life photoconductor kit levels Changing the toner cartridge Changing the long-life photoconductor kit Lexmark Return Program Recycling Lexmark products Supplies information Page…
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Page 66: Supply Items Needed
Ordering supplies Within the United States or Canada, order Lexmark supplies from an authorized Lexmark dealer. To locate a nearby dealer, call 1-800-539-6275. In other countries or regions, visit the Lexmark online store at www.lexmark.com or contact the place where the printer was purchased.
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Page 67: Assessing Supply Needs
The Toner low light sequence appears when the toner cartridge is nearing empty (see Toner low on page 23 for the Lexmark E120, or see Toner low on page 42 for the Lexmark E120n). Printing is still possible for a short time while the sequence is displayed, however print quality continues to degrade as the toner level decreases.
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Page 68: Changing The Toner Cartridge
Changing the toner cartridge Remove all printed pages from the output bin. Open the front cover by sliding the release button to the left and lifting the door until it clicks into an open position. Remove the toner cartridge by grasping the handle and pulling out. Changing the toner cartridge…
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Page 69
Unpack the new toner cartridge. Note: Packing material from the new cartridge may be used to ship the old cartridge back to Lexmark for recycling. See Lexmark Return Program on page 74 for more information. Remove the red, plastic packing from the cartridge by grasping near the cartridge handle and pulling away from the cartridge. -
Page 70
Install the new toner cartridge by aligning the sides of the toner cartridge with the guides in the printer and pushing the toner cartridge in as far as it will go. The cartridge stops when correctly installed. Close the front cover, and press Continue to resume printing. -
Page 71: Changing The Long-Life Photoconductor Kit
Changing the long-life photoconductor kit Warning: When replacing the long-life photoconductor kit, do not touch the blue drum. Touching the drum will contaminate the long-life photoconductor kit and affect print quality. Open the rear cover by sliding the release button to the right. Remove the long-life photoconductor kit by pulling out on the extended tabs.
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Page 72
Handle the long-life photoconductor kit by the tabs only. Warning: Touching the blue drum will cause contamination and affect print quality. Note: For information about recycling the old long-life photoconductor kit, see Recycling Lexmark products on page 74 Carefully i nstall the long-life photoconductor kit by inserting it into the guides marked with green arrows. -
Page 73
Push the tabs firmly with your thumbs until the long-life photoconductor kit clicks into place. Close the rear door. Warning: Do not leave the rear door open longer than necessary. Extended light exposure can damage the blue photoconductor drum and cause print quality problems. Open the front cover and hold the Cancel photoconductor kit counter and warning. -
Page 74: Lexmark Return Program
Lexmark Return Program The Lexmark Return Program is an environmental program in which Lexmark sells new toner cartridges at a special price with the agreement that the cartridge will be returned, at no cost, only to Lexmark for recycling. Regular toner cartridges without this agreement are also available.
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Page 75: Chapter 6: Troubleshooting
Troubleshooting Section General problems Print quality problems Troubleshooting Page…
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Page 76: General Problems
General problems Problem Solution / Answer Lights begin blinking. See Understanding the Lexmark E120 operator panel lights on page 10. Characters missing when Check printer driver settings to make sure Envelope has been selected from the Paper Type printing to envelopes menu.
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Page 77
1 Turn the loaded paper stack over. output bin 2 Extend paper support on the output bin. 3 If using legal size print media, contact technical support. Log onto www.lexmark.com for a technical support phone number in your area. General problems… -
Page 78: Print Quality Problems
ABCDE To replace the fuser, call a service technician. † This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh). See Software and Documentation CD for additional information. Cause Either the toner cartridge or the fuser is defective.
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Page 79
ABCDE To replace the fuser, call a service technician. † This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh). See Software and Documentation CD for additional information. Cause • The Toner Darkness setting is too light. -
Page 80
To replace the fuser, call a service technician. † This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh). See Software and Documentation CD for additional information. Cause The toner cartridge is defective. -
Page 81
Paper curls badly as it exits the bin To replace the fuser, call a service technician. † This setting can be changed using the Local Printer Setup Utility (Windows), or through Printer Settings (Macintosh). See Software and Documentation CD for additional information. Cause The long-life photoconductor kit is exhausted. -
Page 82: Notices
These licenses do not provide you any rights to the Lexmark copyrighted software in this printer. Since the third-party licensed software the Lexmark modifications are based on is supplied explicitly without warranty, use of the Lexmark modified version is similarly provided without warranty.
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Page 83: Noise Emission Levels
Companies participating in this program introduce products that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
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Page 84: Laser Notice
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: •…
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Page 85
CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. -
Page 86: Index
21 in Tray 1 / priority feeder 22 jams clearing 53 preventing 52 labels 47 letterhead 47, 63 Lexmark Cartridge Collection Program 74 Lexmark Return Program 74 lights 10, 26 loading letterhead 63 priority feeder 51 long-life photoconductor kit…
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Page 87
46 choosing 46 loading 51 Paper jam at printer exit sensor 40 at the input sensor 39 between printer input and exit sensor 39 power button 6 preprinted forms 47 print media 5 choosing 46 loading 46 sizes 46…
General problems
76
Troubleshooting
General problems
Problem
Solution / Answer
Lights begin blinking.
Characters missing when
printing to envelopes
Check printer driver settings to make sure Envelope has been selected from the Paper Type
menu.
If Envelope is selected, try selecting a rougher texture setting. Sometimes toner does not
adhere well to smooth-textured envelopes. From the printer driver, select Custom 6-
Rough Env from Paper Type menu.
To change Custom 6 back to its default settings for Paper Type, Paper Texture, and Paper
Weight, use Local Printer Setup Utility on the Software and Documentation CD. If you have
installed printer drivers and utilities, skip to step 7.
1 Insert the Software and Documentation CD into the computer.
2 Click Printer Software.
3 Click Agree.
4 Select Local Printer Install, then click Next.
5 Select the printer and port, and check Local Printer Setup Utility.
6 Click Finish.
The Utility will be installed on the computer under Program Files (unless a different
directory is chosen).
7 Open Local Printer Setup Utility.
8 From the Paper Menu, scroll through the menu items for the Custom menu setting.
9 Click Custom.
10Scroll down to Custom 6 Paper Type.
11Select envelope for Custom 6 paper type, heavy for Custom 6 paper weight, and rough for
Custom 6 paper texture.
12From the tool bar, click Actions.
13Click Apply to save changes.
14Click File
Æ
Exit to close.
Follow these instructions from a Macintosh:
1 From Applications, click Utilities.
2 Select Lexmark Utilities, and double-click Printer Settings.
3 Click Edit Printer List (if the printer is not displayed in the pop-up).
4 Choose Edit Printer List.
5 Select appropriate printer from the list.
6 Click Add.
7 Click Done.
8 Click Edit Printer List again and choose appropriate printer.
9 Select envelope for Custom 6 paper type, heavy for Custom 6 paper weight, and rough for
Custom 6 paper texture.
10Click Quit Printer Settings.
Jam occurs
1 Open the top door. Remove any paper caught in the fuser unit.
2 Open the rear door by sliding the door release button to the right. Remove any paper
caught in the paper path. Do not leave the rear door open for an extended length of time.
Extended exposure to light can damage the blue photoconductor drum and cause print
quality problems.
3 Open the front door by sliding the door release button to the left. Pull door up until it clicks
into an open position. Remove any paper caught in the paper path. Removal of the toner
cartridge may be necessary to remove paper caught behind the toner cartridge. To remove
the toner cartridge, grasp the handle and pull straight out.
4 Place the toner cartridge on a flat, clean surface. Replace the toner cartridge by sliding
along the guides into the printer.
5 Close all the doors, and press the Continue
button to resume the print job.
4506-1xx
User attendance messages, paper jam errors, and service errors display an initial light pattern. This may be all
the information you need. However, if you double-click
on the panel, a second pattern may appear with
more detailed information. If you double-click
again, a tertiary light pattern may appear. If there is not a
tertiary pattern, the initial pattern reappears. Not all initial level light patterns have secondary patterns; when you
double-click
, the pattern does not change.
All service errors are indicated by all lights flashing as the primary notification or code. The secondary code
«Service
indicates an area or function which has the error. Additional tertiary codes used for service (see
codes» on page
2-6) indicate specific errors. See
«» on page
2-3.
Double-click
Note: If you send data to the printer and all lights flash immediately, and double-clicking does not change the
display, there may be a code problem. Call the next level of support.
2-3
Diagnostic information
- Manuals
- Brands
- Lexmark Manuals
- Printer
- E120
- Service manual
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Contents
-
Table of Contents
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Bookmarks
Quick Links
™
Lexmark
E120, E120n
4506-1xx
• Table of contents
• Start diagnostics
• Safety and notices
• Trademarks
• Index
Lexmark and Lexmark with diamond design are
trademarks of Lexmark International, Inc., registered
in the United States and/or other countries.
Related Manuals for Lexmark E120
Summary of Contents for Lexmark E120
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Page 1
™ Lexmark E120, E120n 4506-1xx • Table of contents • Start diagnostics • Safety and notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. -
Page 2
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. -
Page 3: Table Of Contents
Overview of the operator panel—E120 ……..
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Page 4
Service menus—E120 …….. -
Page 5
4506-1xx Repair information …………..Handling ESD-sensitive parts . -
Page 6: Notices And Safety Information
4506-1xx Notices and safety information The following laser notice labels may be affixed to this printer as shown: Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
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Page 7
4506-1xx Avisos sobre el láser Se certifica que, en los EE.UU., esta impresora cumple los requisitos para los productos láser de Clase I (1) establecidos en el subcapítulo J de la norma CFR 21 del DHHS (Departamento de Sanidad y Servicios) y, en los demás países, reúne todas las condiciones expuestas en la norma IEC 60825-1 para productos láser de Clase I (1). -
Page 8
4506-1xx Huomautus laserlaitteesta Tämä kirjoitin on Yhdysvalloissa luokan I (1) laserlaitteiden DHHS 21 CFR Subchapter J -määrityksen mukainen ja muualla luokan I laserlaitteiden IEC 60825-1 -määrityksen mukainen. Luokan I laserlaitteiden ei katsota olevan vaarallisia käyttäjälle. Kirjoittimessa on sisäinen luokan IIIb (3b) 5 milliwatin galliumarsenidilaser, joka toimii aaltoalueella 770 — 795 nanometriä. -
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4506-1xx Service Manual… -
Page 10: Safety Information
4506-1xx Safety information • The safety of this product is based on testing and approvals of the original design and specific components. The manufacturer is not responsible for safety in the event of use of unauthorized replacement parts. • The maintenance information for this product has been prepared for use by a professional service person and is not intended to be used by others.
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Page 11
4506-1xx Sicherheitshinweise • Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des ursprünglichen Modells und bestimmter Bauteile. Bei Verwendung nicht genehmigter Ersatzteile wird vom Hersteller keine Verantwortung oder Haftung für die Sicherheit übernommen. • Die Wartungsinformationen für dieses Produkt sind ausschließlich für die Verwendung durch einen Wartungsfachmann bestimmt. -
Page 12
4506-1xx Informació de Seguretat • La seguretat d’aquest producte es basa en l’avaluació i aprovació del disseny original i els components específics. El fabricant no es fa responsable de les qüestions de seguretat si s’utilitzen peces de recanvi no autoritzades. •… -
Page 13: Preface
4506-1xx Preface This manual contains maintenance procedures for service personnel. It is divided into the following chapters: General information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are, as well as general environmental and safety instructions. Diagnostic information contains an error indicator table, symptom tables, and service checks used to isolate failing field replaceable units (FRUs).
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Page 14: General Information
4506-1xx 1. General information The Lexmark™ E120 and E120n printers are monochrome laser printers designed for single users or small workgroups. Maintenance approach The diagnostic information in this manual leads to the correct field replaceable unit (FRU) or part. Use the error code charts, symptom index, and service checks to determine the symptom and repair the failure.
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Page 15: Front View
4506-1xx Front view Top door 50-sheet output bin Paper support Front door Priority feeder with adjustable guides Tray 1 cover/priority feeder paper path Tray 1 with adjustable guides Operator panel Slide and attached backstop Front door release button Rear view USB port Ethernet port (E120n only)
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Page 16: Specifications
To reduce printing problems and to receive the best print quality, try a sample of the media you are considering before buying large quantities. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for more information about which print media provides optimum results.
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Page 17: Preprinted Forms And Letterhead
Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 185°C (365°F) without melting, discoloring, offsetting, or releasing hazardous emissions. We recommend Lexmark laser printer transparencies, part number 70X7240 for letter size transparencies; part number 12A5010 for A4 size transparencies.
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Page 18: Card Stock
Have any exposed adhesive when the flap is in the sealed position • Use only recommended paper. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for more information about which paper provides optimum results for the current printing environment.
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Page 19: Tools
4506-1xx Tools The removal and adjustment procedures require the following tools and equipment: • Magnetic tip Phillips screwdrivers, large and small • Volt-ohmmeter Acronyms ASIC Application Specific Integrated Circuit Cyclic Redundancy Check Developer Roll (of toner cartridge/photoconductor system) DIMM Dual In-Line Memory Module EEPROM Erasable Electrically Programmable Read-Only Memory External Network Adapter…
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Page 20: Diagnostic Information
A description of a problem. See • Information from the operator panel of the printer – Lexmark E120—This model has an operator panel containing two lights and two buttons. For “Diagnostics—E120” on page 2-2. diagnostic information specific to these modes, see –…
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Page 21: Power-On Self Test (Post) Sequence
The printer cycles down into standby mode, and the Ready/Data light comes on solid. Overview of the operator panel—E120 The printer operator panel has two buttons and two lights. Lights indicate the status of the printer. Buttons are used to continue or cancel the current print job.
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Page 22: Light Patterns And Error Messages
4506-1xx Light patterns and error messages User attendance messages, paper jam errors, and service errors display an initial light pattern. This may be all the information you need. However, if you double-click on the panel, a second pattern may appear with more detailed information.
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Page 23: Primary, Secondary, And Tertiary Light Patterns
4506-1xx Primary, secondary, and tertiary light patterns The table below uses the following symbols to indicate solid, or blinking light patterns. When a number accompanies the blinking symbol, it refers to the number of times the light tuns off and on. Light continuously on Light off Light blinks continuously…
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Page 24
4506-1xx Primary Secondary Tertiary Description Action Ready/ Ready/ Ready/ Data Data Data 35 Resource Save off; 1. Briefly press to temporarily disable insufficient memory Resource Save. 2. Set Link Buffer to Auto. 42 Cartridge region While the message is displayed, the following mismatch steps may be taken: 1. -
Page 25
4506-1xx Primary Secondary Tertiary Description Action Ready/ Ready/ Ready/ Data Data Data 88 Toner low 1. Replace the toner cartridge. 2. Briefly press to clear the message and continue printing. 201 Paper jam between 1. Open the rear and top doors, remove the input sensor and exit PC kit if necessary and clear the paper sensor… -
Page 26
4506-1xx Primary Secondary Tertiary Description Action Ready/ Ready/ Ready/ Data Data Data 930 Wrong printhead • Check all connections to the printhead. installed “Printhead • Replace the printhead. See removal” on page 4-12. 931 No first HYSNC 932 Lost HYSNC 933 Mirror motor locked 934 Mirror motor lost lock. -
Page 27: Power-On Self Test (Post) Sequence
4506-1xx Primary Secondary Tertiary Description Action Ready/ Ready/ Ready/ Data Data Data “Controller 980 Engine is experiencing Replace the controller card. See card removal” on page 4-17. unreliable communications with the specified device. 981 Engine protocol violation is detected by the device.
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Page 28: Overview Of The Operator Panel-E120N
4506-1xx Overview of the operator panel—E120n The printer operator panel has two buttons and six lights (the Continue button is both a light and button). Lights indicate the status of the printer. Buttons are used to continue or cancel the current print job. When the printer is turned on, all lights cycle as a self test is performed.
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Page 29
4506-1xx In the table below, white rows are primary codes, and secondary codes are in gray. The secondary light pattern is related to the primary light pattern immediately preceding it. Description/action “Ready/Power Saver” on page 2-11. Ready/Power Saver. See “Busy” on page 2-11. -
Page 30: Additional Information-Primary Codes
4506-1xx PPDS font error Defective flash Insufficient defrag memory Network interface errors ENA connection lost Memory full Short paper “Service codes” on page 2-17 Service error see Additional information—primary codes The following tables explain the primary light patterns (or codes), the secondary error codes, what these codes mean, “Service and how to clear them.
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Page 31
4506-1xx Primary codes—additional information (continued) Description/ Meaning Action Light pattern Waiting Printer is waiting until a print • Press and release to print the contents of timeout occurs, or until it the print buffer. receives additional data. • Press and release to cancel the print job. -
Page 32
4506-1xx Primary codes—additional information (continued) Description/ Meaning Action Light pattern Toner low The toner in the toner cartridge is • Send a print job. getting low. • Press to print the menu settings page for a list of current settings. •… -
Page 33: Additional Information-Secondary Light Patterns
4506-1xx Primary codes—additional information (continued) Description/ Meaning Action Light pattern Service error The printer has a service error, Turn the printer off and back on. and printing has stopped. If the lights are still blinking, contact the next level of support. Press and release twice quickly to view the “Service primary…
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Page 34
4506-1xx Secondary light patterns—additional information (continued) Description/ Meaning Action Light pattern 202 Paper jams as a printed job A paper jam has occurred as the Open the rear and top doors and clear the paper exits the printer. paper is exiting the printer. jam. -
Page 35
4506-1xx Secondary light patterns—additional information (continued) Description/ Meaning Action Light pattern 37 Insufficient collation area The printer memory does not have • Press to clear the message and continue the free space necessary to printing the job (the job may not print collate the print job. -
Page 36: Service Codes
4506-1xx Secondary light patterns—additional information (continued) Description/ Meaning Action Light pattern Invalid network code The code in an internal print server Download valid network code to the internal has not been programmed, or the print server. programmed code is not valid. Service codes All service errors are indicated by all lights flashing as the primary notification or code.
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Page 37: Service Primary Code
4506-1xx Service primary code When this code appears, double-click to reveal the secondary codes. Light on Light off Light blinking Light blinking slowly Description/action This service primary code indicates that a secondary code is available. Service secondary error codes Secondary light pattern Service secondary light patterns Description/action 90x Software…
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Page 38: Controller Software
4506-1xx Controller software Controller software errors are in the 90x group/illegal trap (90x). Service tertiary light patterns—controller software (90x) Description/action When this secondary code is received, one of the following tertiary light patterns is available. 900 RIP error Replace the controller card or reload the engine code.
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Page 39: Fuser
4506-1xx Fuser “Fuser service check” on page 2-26 Codes 920 through 925 indicate a problem in the fuser (see for more information) or toner cartridge. Service tertiary light patterns—fuser (92x) Description/action When this secondary code is received, one of the following tertiary light patterns is available.
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Page 40: Lvps/Hvps Failure
4506-1xx Service tertiary light patterns—printhead, transport motor, or RIP/engine communication error (93x) Transport motor Replace the printer or call the next initial lock failure level of support. Transport motor lost lock RIP/engine communication error LVPS/HVPS failure Service tertiary light patterns—printhead, transport motor, or RIP/engine communication error (94x) Description/action Zero signal for fuser control has failed on LVPS.
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Page 41: Ram Memory Error
4506-1xx RAM memory error This error indicates RAM failure. Service tertiary light patterns—RAM memory error (96x) Description/action When this secondary code is received, the following tertiary light pattern is available. 960 RAM soldered on the board is bad • POR the printer. •…
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Page 42: Printer Symptom Table
4506-1xx Printer symptom table Symptom Action “Dead machine service check” on page 2-25. Dead machine (no power). Fan noisy or not working. Unplug the fan at CN404 on the LVPS/HVPS. Turn the printer on and verify +24 V dc on pin 1. If the voltage is not correct, replace the LVPS/ HVPS.
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Page 43: Service Checks
4506-1xx Service checks Service checks which involve measuring voltages on the LVPS/HVPS (low voltage power supply/ high voltage power supply board) should be performed with the printer positioned on its back side. Note: When you make voltage readings, always use frame ground unless another ground is specified.
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Page 44
4506-1xx Action Controller card Check input voltages to the controller card from the LVPS/HVPS. assembly Warning: Check the following at CN402 on the LVPS/HVPS with the flat cable unplugged and the printer on. Do not check voltages on a flat cable due to potential damage to electrical components. -
Page 45: Operator Panel Service Check
4506-1xx Operator Panel Service Check Operator panel Check the switches (buttons) with the printer off and operator panel cables (2 LED and 6 LED) disconnected. Warning: Do not • Check continuity between the ground and pin 6 (pins numbered from top) of J40 (operator panel card) while pressing .
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Page 46: Fuser Service Check
4506-1xx Fuser service check When toner is partially fused to the paper, it is usually caused by a low fuser temperature. Warning: Avoid handling the lamp as much as possible, as it is easily broken. Be careful not to touch the glass housing with bare hands because skin acids can weaken the glass.
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Page 47: Cold Fuser Service Check
4506-1xx Cold fuser service check Make sure the correct voltage lamp is installed. The voltage rating is stamped on one of the lamp contacts. Action If the fuser lamp comes on and a fuser failure light error code displays, be sure the thermistor is contacting the hot roll, and the thermistor cable is firmly seated in connector J2 on the controller card.
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Page 48: Lvps/Hvps Service Check
4506-1xx LVPS/HVPS service check LVPS portion of the LVPS/HVPS LVPS/HVPS Use the voltage meter to verify the appropriate voltage at the printer end of the power cable. Disconnect the power cable from the printer and the fuser cable (CN403) and check the following: •…
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Page 49: Paper Feed Service Checks
4506-1xx Paper feed service checks Paper jam error indication during POST Action Fuser (exit sensor) If the exit sensor flag is not resting within the paper exit sensor during POST, the printer displays a paper jam message. Make sure the flag is operating freely and Paper pick assembly is correctly installed.
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Page 50: Paper Never Picks
4506-1xx Paper never picks Action Paper pick assembly Open the left cover, and verify the solenoid and clutch are functioning when an attempt is made to feed the paper. • If the shaft of the assembly rotates and paper does not move, remove the picking assembly and inspect the pick roll and pad.
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Page 51: Paper «Trees,» Wrinkles, Stacks Poorly, Or Curls
‘dirty’ print. Extreme environmental conditions, temperatures, and humidity will affect the print quality. Using print quality test pages To help isolate print quality problems, like streaking, print test pages using the print quality test pages. Model E120 To print the print quality test pages: Enter Diagnostics mode: Turn off the printer.
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Page 52: Blank Page
4506-1xx Model E120n To print the print quality test pages: Enter the Configuration menu. Turn off the printer. Open the front access cover. Turn on the printer while pressing and holding When the light stays on, close the cover. Wait (approximately 10 seconds) until the printer drive activates. Slowly press and release three times until the lights come on.
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Page 53: Black Page
4506-1xx Black page Note: Incorrect laser exposure or incorrect charging of the photoconductor causes an all black page. Always verify the same results from a different toner cartridge assembly and developer before proceeding. Action PC kit (not a FRU) Check the three electrical contacts at the right rear of the toner cartridge assembly for contamination or damage.
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Page 54: Partial Blank Image/White Spots (No Periodic Pattern)
4506-1xx Partial blank image/white spots (no periodic pattern) Action Toner cartridge (not a Remove the toner cartridge assembly, and gently shake the assembly to evenly FRU) distribute the toner. Check to make sure the dust cover is in place and in use. If the dust cover is not in place, spotting can result.
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Page 55: Light Print
4506-1xx Light print Action Toner cartridge (not a Print a menu page (press and release when the printer is in the ready state) FRU) and check for the correct media type setting. Check darkness in the printer driver. Make sure the toner cartridge and PC kit are installed correctly and that the toner cartridge is not low on toner.
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Page 56: Toner On Back Of Page
4506-1xx Toner on back of page Action PC Kit (not a FRU) Print a menu page (press and release when the printer is in the ready state) and check settings for the correct media type. Inspect the overall paper path for signs of spilled toner. Gently clean the contaminated areas with a soft cloth.
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Page 57
4506-1xx Symptom Cause Solution Streaked vertical lines • The toner is smeared before • If paper is stiff, try feeding from the fusing to the paper. priority feeder. • The toner cartridge is defective. • Replace the toner cartridge. • The PCU cleaner is full. •… -
Page 58
4506-1xx Symptom Cause Solution Toner rubs off paper • The Paper Texture setting is • Change the Paper Texture from easily when sheets are wrong for the type of paper or Normal to Smooth or Rough. handled specialty media being used. This setting can be changed using •… -
Page 59
4506-1xx Symptom Cause Solution Specifically located The long-life photoconductor kit is Replace the long-life photoconductor ghost images exhausted. kit. Note: From the top of the image to the top of the ghost is 71mm. Grouped streaks along The long-life photoconductor kit is Replace the long-life photoconductor the left or right (not exhausted. -
Page 60: Printhead Service Check
4506-1xx Symptom Cause Solution Skewed print • The tray guide is not in the • Reposition the guide to fit lightly correct position. against the paper stack. (Print is inappropriately • The priority feeder guides are not • Reposition the priority feeder slanted.) in the correct position for the guides to fit lightly against the print…
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Page 61: Transfer Roll Service Check
4506-1xx Transfer roll service check Action Check the transfer roll area for debris, and clean the area as necessary. Verify continuity between the spring below the left side (facing the rear of the printer) bearing and the conical compression spring on the left side of the door. Verify continuity in the spring and the cable connection on the LVPS/HVPS.
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Page 62: Diagnostic Aids
There are different test menus that can be accessed during POR to identify problems with the printer. Service menus—E120 Printing menus To enter Diagnostics mode, turn off the printer, open the front access cover, press and hold while turning on the printer.
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Page 63: Diagnostics Mode Printout Sample
4506-1xx Diagnostics mode printout sample Service Manual…
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Page 64: Diagnostics Mode Descriptions
4506-1xx Diagnostics mode descriptions Development Menu item Use setting to Value Print quality pages Print the print quality test pages and history information by pressing and holding until the lights flash. Help isolate print quality problems, such as streaking. Four or more pages print: •…
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Page 65: Diagnostics Mode Printout Sample
4506-1xx Diagnostics mode printout sample Service Manual…
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Page 66: Diagnostics Mode Descriptions
4506-1xx Diagnostics mode descriptions To enter Diagnostics mode, do the following: Turn the printer off. Open the front access cover. Press and hold while turning the printer on. Close the cover when the light displays. Print menus by pressing and holding until the lights flash.
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Page 67: Network
4506-1xx Network Menu item Use this setting to Value History Print a history of errors. (same as Print History) Press and hold until the lights flash to print. Mark History Append a tag to the history report to indicate the Mark most recent crashes.
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Page 68: Configuration Menu Printout Sample
4506-1xx Configuration menu printout sample Diagnostic aids…
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Page 69: Configuration Menu Descriptions
4506-1xx Configuration menu descriptions To enter the Configuration menu, turn off the printer, open the front access cover, turn on the printer while pressing and holding , and close the cover once the light displays. Print menus by pressing and holding until the lights flash.
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Page 70: Setup
4506-1xx Setup Use the Setup menu to configure how the printer formats the end of a line depending on the computer system being used. Menu item Use this setting to Values Demo Mode Put the printer into demo mode where internal Deactivate (default) sheets print with each press of Activate…
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Page 71: Network
4506-1xx Network Use the network menu to change printer settings on jobs sent through a network port (either standard network or network opt <x>). Menu item Use setting to Values NPA Mode Send print jobs to the printer and query printer status information simultaneously.
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Page 72: Repair Information
4506-1xx 4. Repair information Warning: Read the following before handling electronic parts. Handling ESD-sensitive parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, use the following instructions in addition to all the usual precautions, such as turning off power before removing logic boards: •…
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Page 73: Adjustment Procedures
Note: In order to limit the number of printouts, place only one sheet at a time in the main tray. For the E120 model—The E120 can be adjusted in the same manner as the E120n. However, this model does not print the same sheet. You may have to find or create a page with lines going horizontally across the page.
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Page 74
4506-1xx If the top margin of the grid lines of the right flap is greater than the top margin of the grid lines on the left flap, adjust the printhead clockwise relative to the printer and recheck. See the left side of the figure below. Adjust the printhead counterclockwise if the left side grid lines extend below the right side. -
Page 75: Removal Procedures
4506-1xx Removal procedures CAUTION: Remove the power cord from the printer or electrical outlet before you connect or disconnect any cable, electronic board, or assembly for personal safety and to prevent damage to the printer. Disconnect any connections between the printer and PCs/peripherals. Note: Some removal procedures may require removing cable ties.
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Page 76: Main Tray Removal
4506-1xx Main tray removal “Tray cover removal” on page 4-4. Remove the tray cover. See Align the front of the printer with the front edge of the table. Put pressure with your thumb in the center of the tray and pull out. Left cover removal Open the rear door and remove the screw (A).
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Page 77
4506-1xx Remove the screw (B). Pull the cover away from the printer and lift to remove it. Service Manual… -
Page 78: Right Cover Removal
4506-1xx Right cover removal Open the rear door and remove the lower right screw (A). Open the front door and remove the screw (B). Repair information…
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Page 79: Front Door Assembly Removal
4506-1xx Pull the front of the cover to unlatch (B), pull the bottom out, and lift the cover to removeit. Front door assembly removal “Left cover removal” on page 4-5. Remove the left cover. See “Right cover removal” on page 4-7.
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Page 80: Top Cover Assembly Removal
4506-1xx Top cover assembly removal “Front door assembly removal” on page 4-8. Remove the front door assembly. See Remove the two screws (A) from the front of the printer. Remove the two screws (B) from the back of the printer. Repair information…
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Page 81
4506-1xx Lift the front of the cover and unhook the rear. 4-10 Service Manual… -
Page 82
4506-1xx Reinstallation note: Close the top door before reinstalling the top cover. When the top cover is in place, open the top door and press vertically on the front leg of the flag. It should rotate downward and return by the force of the cantilever spring in the cover. -
Page 83: Printhead Removal
4506-1xx Printhead removal “Top cover assembly removal” on page 4-9. Remove the top cover. See Remove the three screws (A). Disconnect the printhead cables at J12 and J13 on the controller card. Remove the printhead. Note: After reinstalling the printhead, check the alignment. If necessary, perform the “Printhead assembly adjustment”…
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Page 84: Rear Door Assembly
4506-1xx Rear door assembly Note: Be careful not to touch the transfer roll during this removal. Open the rear door. Remove the two screws (A). Remove the transfer card cover (B). Press the right side door stop (C) to the left and rotate the cover slightly to free the stop. Detach the right hinge from its pivot (D) with a short, quick motion.
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Page 85: Transfer Card And Input Sensor Assembly Removal
4506-1xx Press the left side door stop (E) to free it from the printer. Pull out the left side of the rear door. Transfer card and input sensor assembly removal “Left cover removal” on page 4-5. Remove the left cover. See “Rear door assembly”…
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Page 86: Paper Pick Assembly Removal
4506-1xx Disconnect the cable (B) from the controller card at J9. Remove the card and cable assembly carefully by sliding the cable through the retainer (C). Paper pick assembly removal “Transfer card and input sensor assembly Remove the transfer card and input sensor assembly. See removal”…
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Page 87
4506-1xx Press the locking tab (B) on the gear hub while sliding the gear from the shaft. Remove the gears and spring (C) from the shaft. Disconnect the cable (D) from the controller card at J10. Remove the paper pick assembly. 4-16 Service Manual… -
Page 88: Controller Card Removal
4506-1xx Controller card removal Warning: Do not replace the operator panel and controller card at the same time. Each card contains the printer settings. When either of these cards is new, it obtains some of the settings from the other card.
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Page 89: Operator Panel Removal (All Models)
4506-1xx Operator panel removal (all models) Warning: Do not replace the operator panel and controller card at the same time. Each card contains the printer settings. When either of these cards is new, it obtains some of the settings from the other card.
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Page 90: Lvps/Hvps Removal
4506-1xx LVPS/HVPS removal “Right cover removal” on page 4-7. Remove the right cover. See Disconnect the three cables (A) connected to the LVPS/HVPS card. Remove the four common screws (B) and the unique screw (C). Squeeze the latch (D) to free the card. 4-19 Repair information…
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Page 91: Fuser Removal
4506-1xx Fuser removal “Top cover assembly removal” on page 4-9. Remove the top cover assembly. See Remove the two screws (A). Disconnect the cables from the LVPS/HVPS (CN403) and the controller card (J1 and J2). Remove the fuser along with the sensor and cables. 4-20 Service Manual…
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Page 92: Locations And Connections
4506-1xx 5. Locations and connections Locations Front view Top door 50-sheet output bin Paper support Front door Priority feeder with adjustable guides Tray 1 cover/priority feeder paper path Tray 1 with adjustable guides Operator panel Slide and attached backstop Front door release button Rear view USB port…
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Page 93: Connectors
4506-1xx Connectors Controller card Service Manual…
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Page 94
4506-1xx Controller card connector pin values (only J2, thermistor, and J6 LVPS/HVPS connected) Connector Pin # Value J1 Exit sensor +5 V dc Ground +5 V dc Ground J2 Thermistor Ground J3 toner cartridge +5 V dc J4 Main motor +5 V dc +5 V dc +5 V dc… -
Page 95: Lvps/Hvps Card
4506-1xx LVPS/HVPS card Service Manual…
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Page 96
4506-1xx LVPS/HVPS pin values (turn the switch on and unplug the cables except for the AC input) Connector Pin # Value CN402 +24 V dc +24 V dc +24 V dc +24 V dc +24 V dc +24 V dc (F403Fused) Ground Ground… -
Page 97
4506-1xx Service Manual… -
Page 98: Preventive Maintenance
4506-1xx 6. Preventive maintenance The E120 and E120n do not require preventive maintenance. Preventive maintenance…
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Page 99
4506-1xx Service Manual… -
Page 100: Parts Catalog
PP: (Parts Packet) in the parts description column indicates the part is contained in a parts packet. • Model information used in the parts catalog: Abbreviation Machine type Network Description used and model capability E120 4506-100 Lexmark E120 Non-network E120n 4506-110 Lexmark E120n Network Parts catalog…
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Page 101: Assembly 1: Covers
4506-1xx Assembly 1: Covers Service Manual…
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Page 102
4506-1xx Asm- Part Units/ Units/ Description index number mach 1—1 40X1293 Rear door assembly 40X1295 Output tray extender 40X1290 Top cover assembly 40X1289 Right cover 40X1294 Main tray assembly 40X1291 Tray cover 40X1292 Front door assembly 40X1288 Left cover Parts catalog… -
Page 103: Assembly 2: Electronics
4506-1xx Assembly 2: Electronics Service Manual…
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Page 104
Transfer card and input sensor 40X1284 Printhead assembly, including cables 40X1278 LVPS/HVPS, 110 V 40X1279 LVPS/HVPS, 220 V 40X1282 Operator panel (2 button, 6 light), E120n 40X1283 Operator panel (2 button, 2 light), E120 40X1280 Controller card, E120 40X1281 Controller card, E120n Parts catalog… -
Page 105: Assembly 3: Frame
4506-1xx Assembly 3: Frame Service Manual…
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Page 106
4506-1xx Asm- Part Units/ Units/ Description index number mach 3—1 40X1287 Transfer roll assembly 40X1276 Fuser assembly, 110 V 40X1277 Fuser assembly, 220 V 40X1298 Fuser assembly, 100 V 40X1285 Paper pick assembly 40X1299 Screws, parts packet Parts catalog… -
Page 107: Assembly 4: Miscellaneous
4506-1xx Assembly 4: Miscellaneous Asm- Part Units/ Units/ Description index number mach 40X0289 Power cord—U.S.A. and Canada 40X0271 Power cord, 8 ft.—United Kingdom 40X0274 Power cord, 6 ft.—Switzerland 40X0275 Power cord, 6 ft.—Israel 40X0276 Power cord, 6 ft., straight—South Africa 40X0277 Power cord, 6 ft., straight—Brazil 40X0278…
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Page 108: Index
4506-1xx Index diagnostic information diagnostics mode—E120 abbreviations Defaults acronyms menus adjustments, printhead assembly Print Quality Pages alignment, printhead printing menu Auto CR After LF, E120n printout sample Auto LF After CR, E120n table of light patterns diagnostics mode—E120n Development buttons…
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Page 109
2-14 E120n 2-29 paper feed service check labels tips on preventing left cover removal paper recommendations letterhead parts catalog light patterns, E120 covers 2-11 additional information—primary codes electronics description frame 2-17 light patterns, E120n—service codes power-on self test (POST) locations… -
Page 110
4506-1xx 2-34 Transfer roll error codes safety information E120 secondary error codes 2-18 2-19 E120n 2-15 complex page parts catalog 2-16 error communicating with the host computer 4-12 removal 2-16 insufficient collation area 2-41 service check 2-16 invalid engine code… -
Page 111
4506-1xx Service Manual… -
Page 112: Part Number Index
Operator panel (2 button, 2 light), E120 — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — -…
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Page 113
4506-1xx Service Manual… -
Page 114
Print defects guide Match a set of repeating defects on a print job to the marks on one of the vertical lines. The line that best matches the defect on the print job indicates which particular part may be causing the defect. Notes: Defects in graphics will be spaced very slightly further apart for the print cartridge and PC kit but the difference will not be noticed between two adjacent defects.
This manual is also suitable for:
E120n