Laserjet pro m203dw ошибки

Шаг 1. Дождитесь, пока принтер установит подключение

Следующие факторы могут быть причиной потери беспроводного соединения принтера:

После выполнения пунктов списка проверяйте индикатор беспроводной связи.

Рис. : Индикатор «Внимание» мигает

Мигает индикатор «Внимание», и на экране компьютера отображается сообщение «Передняя дверца открыта»

Мигает индикатор «Внимание», и на экране компьютера отображается сообщение «Закончилась бумага»

Это условие возникает, если входной лоток пуст. Для устранения этой ошибки загрузите бумагу во входной лоток. Дополнительные сведения о загрузке бумаги см. в разделе Загрузка бумаги и конвертов.

Индикатор «Внимание» мигает, и на экране компьютера отображается сообщение о замятии бумаги

Мигает индикатор «Внимание», и на экране компьютера отображается сообщение «Неавторизованный тонер» или «Неавторизованный барабан»

Индикатор «Внимание» мигает, и на экране компьютера отображается сообщение «Несоответствие размера бумаги»

Это состояние возникает в том случае, если бумага, загруженная во входной лоток, не подходит для задания печати. Для устранения этой ошибки загрузите во входной лоток бумагу правильного размера или измените параметры печати.

Индикатор «Внимание» мигает после отправки задания двусторонней печати

Рис. : Индикатор «Тонер» горит

Примечание.

После того, как истечет срок службы картриджа с тонером, заканчивается гарантия HP Premium Protection на этот картридж.

Шаг 1. Замените картридж с очень низким уровнем тонера

Замените картридж с тонером на новый.

Шаг 2. Замените барабан переноса изображений с очень низким уровнем службы

Рис. : Мигают индикаторы «Внимание» и «Тонер»

Индикаторы «Внимание» и «Тонер» мигают, и на экране компьютера отображается сообщение «Отсутствует тонер» или «Отсутствует барабан»

Индикаторы «Внимание» и «Тонер» мигают, и на экране компьютера отображается сообщение «Установлен защищенный тонер HP» или «Установлен защищенный барабан HP»

Индикаторы «Внимание» и «Тонер» мигают, и на экране компьютера отображается сообщение «Несовместимый тонер» или «Несовместимый барабан»

Индикаторы «Внимание» и «Тонер» мигают, и на экране компьютера отображается сообщение «Неавторизованный тонер» или «Неавторизованный барабан»

Индикаторы «Внимание» и «Тонер» мигают, и на экране компьютера отображается сообщение «Ошибка картриджа»

Рис. : Индикаторы «Внимание» и «Готовность» горят

Шаг 1. Перезапустите принтер

Перезапустите принтер, чтобы устранить ошибку принтера.

1. Включите принтер, если он еще не включен.

2. Прежде чем продолжить, дождитесь полной остановки каретки.

3. Если принтер включен, отсоедините кабель питания от разъема на задней панели принтера.

4. Отсоедините кабель питания от электрической розетки.

5. Подождите не менее 60 секунд.

6. Вставьте вилку кабеля питания в розетку.

   Примечание.

   Компания HP рекомендует напрямую подключать вилку кабеля питания принтера к настенной розетке.

7. Подсоедините кабель питания к разъему на задней панели принтера.

8. Включите принтер, если он не включается автоматически.

   Для прогрева принтера может потребоваться некоторое время. В это время могут мигать индикаторы принтера, а каретка может перемещаться.

9. Перед выполнением следующего шага дождитесь завершения процедуры прогрева принтера и убедитесь в том, что принтер полностью остановился и не издает звуков.

Шаг 2. Подключите вилку кабеля питания принтера напрямую в электрическую розетку

Подключите вилку кабеля питания принтера в электрическую розетку и убедитесь, что источник питания исправен.

1. Отсоедините кабель питания от сетевых фильтров, удлинительных кабелей или фильтров бросков напряжения.

2. Вставьте вилку кабеля питания в розетку.

3. Включите принтер.

Шаг 1. Включите принтер

Шаг 2. Убедитесь, что принтер подключен

Шаг 3. Подключите вилку кабеля питания принтера напрямую в электрическую розетку

При использовании сетевого фильтра, удлинительного кабеля или фильтра бросков напряжения подключите вилку кабеля питания принтера напрямую в электрическую розетку, чтобы проверить правильность работы источника питания.

1. Отсоедините кабель питания от сетевых фильтров, удлинительных кабелей или фильтров бросков напряжения.

2. Вставьте вилку кабеля питания в розетку.

3. Включите принтер.

Шаг 4. Убедитесь в том, что настенная розетка работает

Шаг 5. Проверьте питание, используя совместимый кабель от другого принтера

LaserJet Pro M203

User Guide

M203dn

M203dw

Copyright and License

© Copyright 2016 HP Development Company,

L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

TheonlywarrantiesforHP productsand services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 11/2016

Trademark Credits

Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

OS X is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

iPad is a trademark of Apple Inc., registered in the U.S. and other countries.

iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of The Open Group.

Table of contents

1 Printer overview

●Printer views

●Printer specifications

●Printer hardware setup and software installation

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM203.

HP’s all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

Printer views

●Printer front view

●Printer back view

●Control panel view

Printer front view

9

2

3

4

5 6

7

1Toner cartridge door

2Output bin extension

3Model name

4Priority input tray

5Main input tray

6Main input tray door

7Power button

8Control panel

9Output bin

Printer back view

1 2 3

6

5

4

1Rear door (access for clearing jams)

2USB interface port

3Ethernet port

4Power connection

5Serial number and product number label

6Slot for cable-type security lock

Control panel view

1

If the printer is in an error state, press the Resume button to clear the error and resume printing.

In manual duplex mode, press the Resume button to print the second side of the page.

Printer specifications

IMPORTANT: The following specifications are correct at the time of publication, but they aresubject to change.

For current information, see www.hp.com/support/ljM203.

●Technical specifications

●Supported operating systems

●Mobile printing solutions

●Printer dimensions

●Power consumption, electrical specifications, and acoustic emissions

●Operating environmental range

Technical specifications

See www.hp.com/support/ljM203 for current information.

Supported operating systems

The following information applies to the printer-specific Windows PCL 6 and HP print drivers for OS X and to the in-box software installation CD.

Windows: The HP Software Installer CD installs the “HP PCL.6”, the “HP PCL 6”, or the “HP PCL-6” print driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the «HP PCL.6», the «HP PCL 6», and the «HP PCL-6» print driver from the support website for this printer: www.hp.com/support/ljM203

Mac computers and OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com or from the support website, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the in-box CD.

1.Go to 123.hp.com.

2.Follow the steps provided to download the printer software.

Linux: For information and print drivers for Linux, go to hplipopensource.com/hplip-web/index.html

UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts

The full software installation is not supported for this operating system.

The full software installation is not supported for this operating system.

The HP PCL 6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

The HP PCL-6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

The HP PCL-6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

The HP PCL-6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

The full software installation is not supported for this operating system.

The full software installation is not supported for this operating system.

The full software installation is not supported for this operating system.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM203 for HP’s allinclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD PCL6 and UPD PS driver support for this printer, go to www.hp.com/go/upd and click the Specifications tab.

Mobile printing solutions

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/ go/LaserJetMobilePrinting.

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

●Wi-Fi Direct (wireless models only)

●HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)

●HP ePrint app (Available for Android, iOS, and Blackberry)

●HP All-in-One Remote app for iOS and Android devices

●HP ePrint software

●Google Cloud Print

●AirPrint

●Android Printing

Printer dimensions

Figure 1-1 Dimensions for the printer

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljM203 for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.

Operating environmental range

Table 1-1 Operating environmental range

Printer hardware setup and software installation

For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web.

Go to www.hp.com/support/ljM203 for HP’s all-inclusive help for the printer. Find the following support:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

2 Paper trays

●Load the Priority input tray

●Load the Main input tray

●Load and print envelopes

●Load and print labels

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM203.

HP’s all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

Load the Priority input tray

Introduction

The following information describes how to load paper in the Priority input tray. This tray holds up to 10 sheets of 75 g/m2 (20 lb) paper.

NOTE: To avoid paper jams:

●Never add or remove paper from the Priority input tray during printing.

●Before loading the tray, remove all of the paper from the input tray and straighten the stack.

●When loading the tray, do not fan the paper.

●Use paper that is not wrinkled, folded, or damaged.

1.Open the Main input tray door by grasping the handle and pulling down.

2. Spread the paper-width guides to the correct size.

3.Place the top edge of the paper at the opening of the Priority input tray. For information about how to orient the paper, see Priority input tray paper orientation on page 14.

4.Adjust the paper guides so that they lightly touch the paper stack, but do not bend the paper.

NOTE: Do not adjust the paper guides tightly against the paper stack.

NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray.

Priority input tray paper orientation

Top edge leading into the product

123

Holes toward the left side of the product

123

Load the Main input tray

Introduction

The following information describes how to load paper in the Main input tray. This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper.

NOTE: To avoid paper jams:

●Never add or remove paper from the Main input tray during printing.

●Before loading the tray, remove all of the paper from the input tray and straighten the stack.

●When loading the tray, do not fan the paper.

●Use paper that is not wrinkled, folded, or damaged.

1.Open the Main input tray door by grasping the handle and pulling down.

2. Adjust the paper-width guides by squeezing the adjustment latch on the right guide and sliding the guides to the size of the paper being used.

3.Adjust the paper-length guide by sliding guide to the size of the paper being used.

4.Load the paper into the tray. For information about how to orient the paper, see Main input tray paper orientation on page 18.

5.Adjust the guides so that they lightly touch the paper stack, but do not bend it.

NOTE: Do not adjust the paper guides tightly against the paper stack.

NOTE: To prevent jams, adjust the paper guides to the correct size and do not overfill the tray.

6.If the paper is Letter-size or smaller, close the Main input tray door. Use the paper-stack window to verify that is correctly loaded.

Main input tray paper orientation

Top edge leading into the product

123

Holes toward the left side of the product

123

Load and print envelopes

Introduction

The following information describes how to print and load envelopes. The Priority input tray holds up to 10 envelopes. The Main input tray holds up to 10 envelopes.

To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.

Print envelopes

1.From the software program, select the Print option.

2.Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer.

3.Click or tap the Paper/Quality tab.

4.In the Paper size drop-down list, select the correct size for the envelopes.

5.In the Paper type drop-down list, select Envelope.

6.In the Paper source drop-down list, select Manual feed.

7.Click the OK button to close the Document Properties dialog box.

8.In the Print dialog box, click the OK button to print the job.

Envelope orientation

Load and print labels

Introduction

The following information describes how to print and load labels.

To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects that the tray has been opened.

Manually feed labels

1.From the software program, select the Print option.

2.Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and then select the printer.

3.Click the Paper/Quality tab.

4.In the Paper size drop-down list, select the correct size for the sheets of labels.

5.In the Paper type drop-down list, select Labels.

6.In the Paper source drop-down list, select Manual feed.

7.Click the OK button to close the Document Properties dialog box.

8.In the Print dialog box, click the OK button to print the job.

Label orientation

3 Supplies, accessories, and parts

●Order supplies, accessories, and parts

●Configure the HP toner-cartridge-protection supply settings

●Replace the toner cartridge

●Replace the imaging drum

For more information:

The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM203.

HP’s all-inclusive help for the printer includes the following information:

●Install and configure

●Learn and use

●Solve problems

●Download software and firmware updates

●Join support forums

●Find warranty and regulatory information

Order supplies, accessories, and parts

Ordering

Order using the HP Embedded Web Server (EWS)

To access, in a supported Web browser on the computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply Web site, which provides options for purchasing Original HP supplies.

Supplies and accessories

Configure the HP toner-cartridge-protection supply settings

●Introduction

●Enable or disable the Cartridge Policy feature

●Enable or disable the Cartridge Protection feature

Introduction

Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft.

●Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible print quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer control panel displays a message that the cartridge is unauthorized and it provides information explaining how to proceed.

●Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet of printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel displays a message that the cartridge is protected, and it provides information explaining how to proceed.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Both features are off by default. Follow these procedures to enable or disable them.

Enable or disable the Cartridge Policy feature

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature

1.Open the HP EWS.

a.Print a configuration page to determine the IP address or host name.

i.Press and hold the Resume button until the Readylight begins blinking.

ii.Release the Resumebutton.

b.Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

2.Click the System tab.

3.From the left navigation pane, select Supply Settings.

4.From the Cartridge Policy drop-down list, select Authorized HP.

5.Click the Apply button.

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature

1.Open the HP EWS.

a.Print a configuration page to determine the IP address or host name.

i.Press and hold the Resume button until the Readylight begins blinking.

ii.Release the Resume button.

b.Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

2.Click the System tab.

3.From the left navigation pane, select Supply Settings.

4.From the Cartridge Policy drop-down menu, select Off.

5.Click the Apply button.

Troubleshoot Cartridge Policy control panel error messages

Enable or disable the Cartridge Protection feature

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature

1.Open the HP EWS.

a.Print a configuration page to determine the IP address or host name.

i.Press and hold the Resume button until the Readylight begins blinking.

ii.Release the Resumebutton.

b.Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

2.Click the System tab.

3.From the left navigation pane, select Supply Settings.

4.From the Cartridge Protection drop-down list, select Protect Cartridges.

5.Click the Apply button.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the Cartridge Protection feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature

1.Open the HP EWS.

a.Print a configuration page to determine the IP address or host name.

i.Press and hold the Resume button until the Readylight begins blinking.

ii.Release the Resumebutton.

b.Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

2.Click the System tab.

3.From the left navigation pane, select Supply Settings.