С0000
Main Motor malfunction
Ошибка главного двигателя
162/210/163/211
C0070
Toner Replenishing Motor malfunction
Проблема с вращением банки тонера
162/210/163/211
223/283/363/423
224Е/284Е/364Е/454Е/554Е
Решение
C0202
C0204
C0206
C0208
Elevator Failure Tray 1/2/3/4
Проблема с подъемом бумаги лоток 1/2/3/4
162/210/163/211
Решение
C0211
C0204
C0206
C0208
Bypass Lifting Motion Failure
Проблема с подъемом бумаги лотка ручной подачи
165/185/195/215
222/282/362/223/283/363/423
224Е/284Е/364Е/454Е/554Е
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C0320
LU-202m, LU-202XL fan abnormalitye
Ошибка вентилятора кассеты LU-202m, LU-202XL
AccurioPress C2060/C2070/C2070P
C3070/C3080/C3080P
C05хх
Fusing temperature failure
Проблема с температурой узла закрепления
162/210/163/211
Решение
C0F32
Faulty ATDC Sensor
Ошибка концентрации тонера
162/210/163/211
Решение
C133D
ROM check error
Проблема с платой EEPROM
162/210/163/211
C2152
Transfer belt pressure welding alienation
Проблема с узлом ленты переноса
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C2241
C2242
C2243
C2244
Drum motor abnormality Y/M/C/K
Ошибка мотора барабана Y/M/C/K
PRO/PRESS
C6000L/C6000/C7000/C7000P/C70hc
C1060L/C1060/C1070/C1070P
Accurio Press C2060/C2070/C2070P
C3070/C3080/C3080P
Решение
C2253
C2254
Color PC motor`s failure
Ошибка привода барабанов
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
Решение
C2351
Fusing cooling fan motor malfunction
Ошибка главного вентилятора охлаждения
164/165/185/195
215/222/282/362
C2411
C2412
C2413
C2414
Developing unit C/M/Y/K new article release
Ошибка определения нового блока проявки
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C2551
C2552
C2553
C2554
C2555
C2556
C2557
C2558
Abnormally low toner density C/M/Y/K
Ошибка концентрации тонера в блоке проявки
165/185/195/215
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C2654
EEPROM Failure
Проблема с платой EEPROM
222/282/362
C2A11
C2A12
C2A13
C2A1
Drum unit C/M/Y/K new release failure
Ошибка определения нового блока барабана
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C3201
C3202
Fusing motor failure
Ошибка мотора привода узла закрепления
224Е/284Е/364Е/454Е/554Е
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C258/C308/C368/C458/C558/C658
C34хх
C37хх
C38хх
C39хх
Fusing temperature failure
Проблема с температурой узла закрепления
164/165/185/195/215
221/282/362/223/283/363/423
224Е/284Е/364Е/454Е/554Е
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
Решение
C3508
Fusing high temperature abnormality
Повышенная температура узла фиксации
PRO/PRESS C6000L/C6000/C7000/C7000P/C70hc
C1060L/C1060/C1070/C1070P
Accurio Press C2060/C2070/C2070P
C3070/C3080/C3080P
Решение
C3924
Fusing sensor wire breaks detection
Проблема с термистором узла фиксации
C452/C552/C652
C451/C550/C650
C4101
Polygon Motor Failure
Проблема с блоком лазера
164/185/195/215
222/282/362/223/283/363/423
224Е/284Е/364Е/454Е/554Е
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C4661
C4662
C4663
Color registration correction abnormality Y/M/C
Ошибка регистрации цветов Y/M/C
PRO C6000L/C6000/C7000/C7000P/C70hc
C1060L/C1060/C1070/C1070P
Решение
C5102
C5103
Main Motor malfunction
Ошибка главного двигателя
164/165/185/195/2
222/282/362/223/283/363/4
224Е/284Е/364Е/454Е/55
С220/С280/С3
С224/С284/С364/С454/С5
С224Е/С284Е/С364Е/С454Е/С554Е
C5370
MFP control board cooling fan motor`s failure to turn
Ошибка включения вентилятора платы MFP
223/283/363/423
224E/284E/364E/454E/554E
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C258/C308/C368/C458/C558/C658
C6755
CIS Gain adjustment abnormality
Ошибка настройки модуля CIS
AccurioPress C2060/C2070
C3070/C3080
C8001
DF communication error
Ошибка коммуникации с автоподатчиком
AccurioPress C2060/C2070
C3070/C3080
C9401
C9402
IR exposure lump malfunction
Проблема с узлом сканера
164/165/185/195/215
222/282/362/223/283/363/423
224Е/284Е/364Е/454Е/554Е
227/287/367
C227/C287/C367
C258/C308/C368/C458/C558/C658
CC151
Flash ROM error
Проблема с платой EEPROM
164/165/185/195/215
226/287/367
C227/C287/C367
C258/C308/C368/C458/C558/C658
CC163
CC164
CC165
ROM contents error
Ошибка программного обеспечения аппарата
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
CD004
HDD error
Ошибка жесткого диска
222/282/362
227/287/367
C227/C287/C367
C258/C308/C368/C458/C558/C658
CD0xx
Hard disk error
Проблема с жестким диском
223/283/363/423
224Е/284Е/364Е/454Е/554Е
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
Решение
CD3xx
NVRAM data error
Проблема с платой NVRAM
165/185/195/215
222/282/362/223/283/363/423
224Е/284Е/364Е/454Е/554Е
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
CE020
Browser abnormality detection
Внезапное выключение браузера
AccurioPress C2060/C2070/C2070P
C3070/C3080/C3080P
CE301
Referring incorrect memory
Ошибка обработки данных (ошибка памяти)
224E/284E/364E/454E/554E
227/287/367
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C258/C308/C368/C458/C558/C658
P-5
PRT/IR ERROR
C200/C203/C220/C224/C250
C252/C253/C258/C284
C277/C287/C257i
C300/C308/C352/C350/C353
C360/C364/C368
C450/C451/C452/C454/C458
C550/C552/C554/C558
C650/C652/C654/C658/C659/C754/C759
C224E/C284E/C364E/C454E
C554E/C654E/C754E
C250P/C252P/C352P
C353P/C450P
C250i/C300i/C360i
C450i/C550i/C650i
C3300i/C3320i/C3350i
C4000i/C4050i
Решение
P-6
P-7
P-8
P-9
C/M/Y/K Imaging Unit failure
C200/C203/C220/C224/C250
C252/C253/C258/C284
C277/C287/C257i
C300/C308/C352/C350/C353
C360/C364/C368
C450/C451/C452/C454/C458
C550/C552/C554/C558
C650/C652/C654/C658/C659
C754/C759
C224E/C284E/C364E/C454E
C554E/C654E/C754E
C250P/C252P/C352P
C353P/C450P
C250i/C300i/C360i
C450i/C550i/C650i
C3300i/C3320i/C3350i
C4000i/C4050i
Решение
P-21
C224e/C224/C220/C652/C200/C203/C227/C250/C250i/C257i/C250P
C252/C252P/C253/C258/C280/C284/C284e/C287/C300/C300i/C308 C352/C350/C352P/C353/C353P/C360/C360i/C364/C364e/C368
C450/C450P/C450i/C451/C452/C454/C454e/C458/C550/C550i/C552 C554/C554e/C558/C650/C650i/C654/C654e/C658/C659/C754 C754e/C759
C3300i/C3320i/C3350i/C4000i/C4050i
Решение
P-28
C224e/C224/C220/C652/C200/C203/C227/C250/C250i/C257i/C250P
C252/C252P/C253/C258/C280/C284/C284e/C287/C300/C300i/C308 C352/C350/C352P/C353/C353P/C360/C360i/C364/C364e/C368
C450/C450P/C450i/C451/C452/C454/C454e/C458/C550/C550i/C552 C554/C554e/C558/C650/C650i/C654/C654e/C658/C659/C754 C754e/C759
Решение
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01-07-2015
#1
bizhub c252 with C-2551 error
Hello all, I’ve been charged with maintaining our c252 at work. I normally do the CAD work but I’m proficient with computers and there hardware.
I’ve been having trouble with a error C-2551 saying the cyan toner density is too low. It shows up in the 1 to 2% range vs the other 3 in the 6 to 9% range.
I’ve noticed the error a few times before usually because we were trying to get the most out of the toner cartridges but the past month its gotten to the point it cant print much at all.
What seamed to kick it off last month was about 100 18 page double sided color brochures… I also had a time with that because, maybe every 100 pages or so it would jam up because it
looked like the paper was sticking to the fuser and would pull it in.I noticed then that the blue in the prints looked light with some lines in it. and sure enough I had to replace the cyan and magenta toner cartridges.
and all seamed ok but about a week later it started the C-2551 error.I suggested we get a new IU but that’s too expensive for us right now with it not even being the oldest and recently replacing the magenta one.
So I would take the IU out and shake it about even manually adding toner once to see if that would help. It would be good for a few days then error again.I took the TCR sensor out of the old magenta IU we had and put that in the cyan one to see if it was that and nope, still reading about the same density.
I’ve also tried cleaning out the toner supply tube best I could.
Also I’ve noticed it take a longish time to start up running a motor that sounds the same as when I did the «TCR Toner Supply» for cyan (I’m guessing that’s to manually add toner?)What really got me and made me sign up on these forums was I noticed the cyan toner cartridge was pretty light compared to the magenta… so I thought well where is it all going?
(until then I was thinking the printer was not taking the toner from the cartridge maybe a bad gear or clutch as I’ve read some may have)
I checked the waste toner can and it was full of cyan toner (not literally but I had emptied that back in late November and the color then was brownish gray)
And that’s something I had not seen any once else mention when I was looking up the error and possible fixes.the counts on the image units are as follows, if that helps?
Cyan 1132M
Magenta 119M
Yellow 4458M
Black 4421MSo any ideas of what to do next or any suggestions would be appreciated thanks.
-
01-08-2015
#2
Re: bizhub c252 with C-2551 error
Sounds like the cyan developer is used up etc, you’ll need to replace the cyan image unit, as this is an old model you maybe able to pick one up cheap on eBay etc
-
01-09-2015
#3
Re: bizhub c252 with C-2551 error
I have a customer that does not print much colour and the colour toners end up settling into a lump at the back of the cartridge and then it throws this (or other colour TCR) errors.
Its a once every 6 months deal, go in, shake the hell out of the toners, get the machine to recover (TCR toner supply i think the button is called) and away it goes till next time.
-
01-09-2015
#4
Re: bizhub c252 with C-2551 error
Thanks for the replies
We do print color quite a bit and the toner shank thing doesn’t do the trick. What about the IU is getting used up? I know the drum
wears out over time and doesn’t hold the image as well, but compared to the others its pretty new.What would cause it to be dumping so much of the toner into the waste bin?
-
01-09-2015
#5
Senior Tech
100+ Posts
- Rep Power
- 27
Re: bizhub c252 with C-2551 error
As copier tech said it sounds like it’s low on dev, print a full bleed if you can and see what it looks like. Replacement IU is the way to sort it.
-
01-11-2015
#6
Re: bizhub c252 with C-2551 error
On this series, people used to and probably still do, reset the belts and walk away — the ozone filter is replaced with the belt and is usually completely clogged with toner blocking airflow and preventing ozone from being removed from the imaging units as intended. This is a sure fire way for imaging units to perform poorly and for the machine to over compensate and destroy them in short order. Keep that filter clean.
Worked for a tight ass dealer similar to a POW work camp and a no expenses spared KM branch, guess which one had the constantly failing imaging units.
-
01-11-2015
#7
Re: bizhub c252 with C-2551 error
You can check the life count compared to yellow and magenta if they are the same the cyan toner has a hard time reaching the IU. If those unit were chipped (reset) change them. This is a very awesome color machine a bit on the slow side but i have seen them go for more than 9 years in the field and we have a hard time upgrading them.
Get a KM tech to sort it out for you.
Warning => they will try to upgrade it nothing wrong with the new BH C284e, that would be a good replacement for that machine and not too expensive.
-
01-12-2015
#8
Re: bizhub c252 with C-2551 error
I’ll reinforce to my boss that we should try a new image unit.
If you mean the transfer unit I replaced that back in late 2012 and on the unit life indicator it’s on 6 of the 10 bars.
I put the count of the IU’s in my first post. and on the unit life indicator for the cyan IU it’s on the first of 10 bars. Years ago I did disable it so it will keep printing after the IU reads empty until there is a noticeable decline of quality. like I replaced the magenta one before we did that run of brochures.
If my boss dosn’t want to by a new IU right now I can’t imagine he’d be willing to get a new printer… (tho it’d be nice)
I’ve pretty much ordered all the supplies from ebay. The cyan IU in there now was sold as ‘NEW GENUINE KONICA MINOLTA IU-210C Cyan Image Unit’ and looked new to me when I got it. (not saying it’s couldn’t have been a fake refurbished one)
I’ve been told it they got the printer in 2007 but the machine says 2-13-2008 in the service menu.
What I don’t get its it why is it dumping a lot of the cyan toner in the waste bin if it says it’s got low toner density. The sencor looks like a clear plastic squidge looking thing that swipes over the sensor and I’m guessing it measures the layer of toner that gets sweep by the window? so it the toner is low it adds more. but to put the toner into the waste bin doesn’t have to go thru the IU and out the top of it? Just saying if it’s a problem getting toner in the IU then a new IU won’t fix it right?
-
01-12-2015
#9
Re: bizhub c252 with C-2551 error
This guy should get a big thumbs up for giving a lot of information and showing that he made a serious effort to troubleshoot his problem.
You have to change the IU.
The greatest enemy of knowledge isn’t ignorance, it is the illusion of knowledge. Stephen Hawking
16. Malfunction code
16.6.24
16.6.25
C2553: Abnormally low toner density detected Magenta TCR Sensor
16.6.26
C2555: Abnormally low toner density detected Yellow TCR Sensor
TCR Sensor/C (PWB-N3)
TCR Sensor/M (PWB-N2)
TCR Sensor/Y (PWB-N1)
Toner Supply Motor C/K (M3)
Toner Supply Motor Y/M (M4)
Step
Perform image troubleshooting procedure if
1
image density is low.
Clean the TCR Sensor window on the under-
2
side of the Imaging Unit if dirty
Correct the TCR Sensor spring moving part if
3
faulty.
4
Clean the TCR Sensor LED if dirty
5
Change TCR Sensor C/M/Y.
M3, M4 operation check
6
7
Change Imaging Unit.
8
Change PWB-MC
9
Change PWB-MFPC.
352
Relevant Electrical Parts
Control Board (PWB-MC)
MFP Control Board (PWB-MFPC)
Imaging Unit /C
Imaging Unit /M
Imaging Unit /Y
Action
Field Service Ver. 1.0 Mar. 2005
WIRING DIAGRAM
Control Signal
—
—
—
—
—
PWB-MC PJ8MC-1 to 4
PWB-MC PJ8MC-5 to 8
—
—
—
Location
(Electrical
Component)
—
—
—
—
—
C∼D-14
—
—
—