The trouble code c-2152 means image Transfer belt unit retraction failure or Sensor plate.
Konica Minolta c220 error code c-2152 solutions
Here is an article on how to fix trouble code c-2152 in your Konica Minolta bizhub c220. C280, c360 copier. We are sharing a few methods to fix the error c2152 on bizhub c220. C280, c360 series, so check them one by one until it gets solved.
The maintenance sign means that the copier needs to be well serviced and checked if something is to be replaced. Consumables such as Toner, Drum, Blade, Fuser rollers, Pickup roller, and Developer are changed at such times. And also check the changing consumables are original or not. Always use spares to have good quality. If you are sure that you have replaced the correct part or nothing is to be replaced, after ensuring these things, you can proceed to clear the sign. Always call experienced technicians for service.
Meaning of the trouble code c-2152
The trouble code c-2152 means image Transfer belt unit retraction failure or Sensor plate. Maybe the problem is due to the spilled-out waste toner it may block the transfer belt retraction sensor. Remove the transfer unit, clean the transfer belt retraction sensor, contacts, and the transfer unit contact. You can try resetting the code using the Trouble Reset procedure below
- switch OFF the main power.
- Turn the power switch ON while pressing the Utility/Counter button.
- you can see the ‘Trouble Reset’ option on the display and touch it.
- Make sure «OK» is displayed and it is reset.
- then turn off the main switch and turn it on after 10 seconds and make sure the machine started correctly.
If the error is still showing even after above solutions, then you have no choice other than calling Konica Minolta service technician.
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-
02-23-2012
#1
Head Tech
500+ Posts
- Rep Power
- 34
Bizhub C360 w/C2152 error
Got a strange one….
Bizhub C360 with a C2152 error on it. I replaced Main drive assy(houses PS39,cl5,m1) and transfer belt last Wednesday. Code came back about 24hrs later on Thursday. I swapped out PRCB being the last part listed as abnormal in service manual. Machine worked for another 24hrs or so and error came back. I took machine back to shop for observation over the weekend. It worked fine both saturday and sunday. I copied and printed a few hundred pages to it both days(about equivalent to how much they do). Brought the machine back to them Monday morning. It worked fine for about another 24hrs and the code returned on Tuesday. I brought machine back into shop and replaced Power supply on machine. I then returned the machine to them and told them to move machine to a different location, because I was suspecting faulty power. They did so. BUT……the next day the code came back. I was unable to clear at customers site, so I brought machine back into shop and the code cleared here. I gave them a brand new C360 to use for the time being while I monitor their machine in shop. I’m still leaning towards a power issue in their building, until the code appeared in my shop, when I sent a print job to it.
This is where I am at now. They have a loaner C360 installed yesterday. And I have their C360 which has the C2152 error on it once again that will not reset.
Anyboday got any ideas?
Firmware is at the newest levelEveryone has the right to be stupid. Some people just abuse this privelage more than others
-
02-23-2012
#2
Re: Bizhub C360 w/C2152 error
To confirm a power quality diagnosis you’ll need to install a power quality analyzer, and leave it on-line for 48 hours. The better ones record specific power quality events, whether its a sag or a surge, and how much of one. I had three Kyocera FalconIII machines that were dropping off the network randomly, then would come back on and print the documents in the queue. I found surges exceeding 250vac, usually at 6:00 am and 3:30 pm.
When the power was cleaned up, there weren’t any more problems. =^..^=
If you’d like a serious answer to your request:
1) demonstrate that you’ve read the manual
2) demonstrate that you made some attempt to fix it.
3) if you’re going to ask about jams include the jam code.
4) if you’re going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
-
02-23-2012
#3
Senior Tech
100+ Posts
- Rep Power
- 29
Re: Bizhub C360 w/C2152 error
Here’s something that may be of interest, take a look at the attached file. I can’t access my 360 manual here and MKM.com isn’t letting me download the manual but here’s some other stuff to check
If you cannot get the machine error to clear at all try this…
1. Power the machine ON with the main power switch while holding the Utility key.
2. Release the Utility key when Konica Minolta is displayed.
3. Wait for the Trouble Reset icon to appear and then press the icon.
4. Power the machine OFF and ON using the main power switch.Here’s some things to check for proper operation as well…
1. PC12 has failed.
2. M11 (First transfer pressure retraction motor) has failed.
3. Check the bypass area, I recall problems with wires in that area getting pinched in covers
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02-23-2012
#4
Re: Bizhub C360 w/C2152 error
Talk to your Konica DSM, they use to have a power analyzer that would loan dealers.
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02-24-2012
#5
Head Tech
500+ Posts
- Rep Power
- 34
Re: Bizhub C360 w/C2152 error
Think I might have got it…..it would appear that the CL5 and PS39 failed again. I replaced them and the code cleared. Now just gotta play the waiting game to see if it will hold! Thanks for the input everyone…..Still gonna throw a power monitor on their line once I get it….
Everyone has the right to be stupid. Some people just abuse this privelage more than others
-
12-21-2019
#6
Re: Bizhub C360 w/C2152 error
Originally Posted by SmellsHot
Got a strange one….
Bizhub C360 with a C2152 error on it. I replaced Main drive assy(houses PS39,cl5,m1) and transfer belt last Wednesday. Code came back about 24hrs later on Thursday. I swapped out PRCB being the last part listed as abnormal in service manual. Machine worked for another 24hrs or so and error came back. I took machine back to shop for observation over the weekend. It worked fine both saturday and sunday. I copied and printed a few hundred pages to it both days(about equivalent to how much they do). Brought the machine back to them Monday morning. It worked fine for about another 24hrs and the code returned on Tuesday. I brought machine back into shop and replaced Power supply on machine. I then returned the machine to them and told them to move machine to a different location, because I was suspecting faulty power. They did so. BUT……the next day the code came back. I was unable to clear at customers site, so I brought machine back into shop and the code cleared here. I gave them a brand new C360 to use for the time being while I monitor their machine in shop. I’m still leaning towards a power issue in their building, until the code appeared in my shop, when I sent a print job to it.
This is where I am at now. They have a loaner C360 installed yesterday. And I have their C360 which has the C2152 error on it once again that will not reset.
Anyboday got any ideas?
Firmware is at the newest levelReplace the transfer belt unit!
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12-21-2019
#7
Re: Bizhub C360 w/C2152 error
Originally Posted by copytech,mike
Replace the transfer belt unit!
Why are you resurrecting all these dead threads?
-
12-23-2019
#8
Technician
- Rep Power
- 9
Re: Bizhub C360 w/C2152 error
Km c364
Cant detect paper size…
Tried many size..but same problem
Any solution?
Sent from my TA-1021 using Tapatalk
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05-30-2020
#9
Re: Bizhub C360 w/C2152 error
I just came across this C2152 on a bizhub C220 recently:
On the machine I was working on the waste bottle had backed up at the primary transfer belt waste. The spout blocked up with toner rocks, filled the cleaner unit, and sprayed toner throughout the chassis.
That was three months ago. When I returned this last week the transfer waste looked fine/normal, but the C2152 code would not clear even momentarily. With the screws removed from the rear transfer belt rail, you can shift the rail 5mm to one side and reveal PS39. Once the sensor was blown out it worked like a charm.
I hate to think what it would take to remove that rear transfer belt rail and consequently PS39. There are primary transfer contacts through the rear frame, probably requiring stripping the back of the rear frame … and the front of the rear frame. =^..^=
If you’d like a serious answer to your request:
1) demonstrate that you’ve read the manual
2) demonstrate that you made some attempt to fix it.
3) if you’re going to ask about jams include the jam code.
4) if you’re going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
-
11-22-2022
#10
Re: Bizhub C360 w/C2152 error
Originally Posted by copier addict
Why are you resurrecting all these dead threads?
Because i feel like you jerk.
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С0000
Main Motor malfunction
Ошибка главного двигателя
162/210/163/211
C0070
Toner Replenishing Motor malfunction
Проблема с вращением банки тонера
162/210/163/211
223/283/363/423
224Е/284Е/364Е/454Е/554Е
Решение
C0202
C0204
C0206
C0208
Elevator Failure Tray 1/2/3/4
Проблема с подъемом бумаги лоток 1/2/3/4
162/210/163/211
Решение
C0211
C0204
C0206
C0208
Bypass Lifting Motion Failure
Проблема с подъемом бумаги лотка ручной подачи
165/185/195/215
222/282/362/223/283/363/423
224Е/284Е/364Е/454Е/554Е
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C0320
LU-202m, LU-202XL fan abnormalitye
Ошибка вентилятора кассеты LU-202m, LU-202XL
AccurioPress C2060/C2070/C2070P
C3070/C3080/C3080P
C05хх
Fusing temperature failure
Проблема с температурой узла закрепления
162/210/163/211
Решение
C0F32
Faulty ATDC Sensor
Ошибка концентрации тонера
162/210/163/211
Решение
C133D
ROM check error
Проблема с платой EEPROM
162/210/163/211
C2152
Transfer belt pressure welding alienation
Проблема с узлом ленты переноса
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C2241
C2242
C2243
C2244
Drum motor abnormality Y/M/C/K
Ошибка мотора барабана Y/M/C/K
PRO/PRESS
C6000L/C6000/C7000/C7000P/C70hc
C1060L/C1060/C1070/C1070P
Accurio Press C2060/C2070/C2070P
C3070/C3080/C3080P
Решение
C2253
C2254
Color PC motor`s failure
Ошибка привода барабанов
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
Решение
C2351
Fusing cooling fan motor malfunction
Ошибка главного вентилятора охлаждения
164/165/185/195
215/222/282/362
C2411
C2412
C2413
C2414
Developing unit C/M/Y/K new article release
Ошибка определения нового блока проявки
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C2551
C2552
C2553
C2554
C2555
C2556
C2557
C2558
Abnormally low toner density C/M/Y/K
Ошибка концентрации тонера в блоке проявки
165/185/195/215
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C2654
EEPROM Failure
Проблема с платой EEPROM
222/282/362
C2A11
C2A12
C2A13
C2A1
Drum unit C/M/Y/K new release failure
Ошибка определения нового блока барабана
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C3201
C3202
Fusing motor failure
Ошибка мотора привода узла закрепления
224Е/284Е/364Е/454Е/554Е
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C258/C308/C368/C458/C558/C658
C34хх
C37хх
C38хх
C39хх
Fusing temperature failure
Проблема с температурой узла закрепления
164/165/185/195/215
221/282/362/223/283/363/423
224Е/284Е/364Е/454Е/554Е
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
Решение
C3508
Fusing high temperature abnormality
Повышенная температура узла фиксации
PRO/PRESS C6000L/C6000/C7000/C7000P/C70hc
C1060L/C1060/C1070/C1070P
Accurio Press C2060/C2070/C2070P
C3070/C3080/C3080P
Решение
C3924
Fusing sensor wire breaks detection
Проблема с термистором узла фиксации
C452/C552/C652
C451/C550/C650
C4101
Polygon Motor Failure
Проблема с блоком лазера
164/185/195/215
222/282/362/223/283/363/423
224Е/284Е/364Е/454Е/554Е
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
C4661
C4662
C4663
Color registration correction abnormality Y/M/C
Ошибка регистрации цветов Y/M/C
PRO C6000L/C6000/C7000/C7000P/C70hc
C1060L/C1060/C1070/C1070P
Решение
C5102
C5103
Main Motor malfunction
Ошибка главного двигателя
164/165/185/195/2
222/282/362/223/283/363/4
224Е/284Е/364Е/454Е/55
С220/С280/С3
С224/С284/С364/С454/С5
С224Е/С284Е/С364Е/С454Е/С554Е
C5370
MFP control board cooling fan motor`s failure to turn
Ошибка включения вентилятора платы MFP
223/283/363/423
224E/284E/364E/454E/554E
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C258/C308/C368/C458/C558/C658
C6755
CIS Gain adjustment abnormality
Ошибка настройки модуля CIS
AccurioPress C2060/C2070
C3070/C3080
C8001
DF communication error
Ошибка коммуникации с автоподатчиком
AccurioPress C2060/C2070
C3070/C3080
C9401
C9402
IR exposure lump malfunction
Проблема с узлом сканера
164/165/185/195/215
222/282/362/223/283/363/423
224Е/284Е/364Е/454Е/554Е
227/287/367
C227/C287/C367
C258/C308/C368/C458/C558/C658
CC151
Flash ROM error
Проблема с платой EEPROM
164/165/185/195/215
226/287/367
C227/C287/C367
C258/C308/C368/C458/C558/C658
CC163
CC164
CC165
ROM contents error
Ошибка программного обеспечения аппарата
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
CD004
HDD error
Ошибка жесткого диска
222/282/362
227/287/367
C227/C287/C367
C258/C308/C368/C458/C558/C658
CD0xx
Hard disk error
Проблема с жестким диском
223/283/363/423
224Е/284Е/364Е/454Е/554Е
227/287/367
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
Решение
CD3xx
NVRAM data error
Проблема с платой NVRAM
165/185/195/215
222/282/362/223/283/363/423
224Е/284Е/364Е/454Е/554Е
С220/С280/С360
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C227/C287/C367
C258/C308/C368/C458/C558/C658
CE020
Browser abnormality detection
Внезапное выключение браузера
AccurioPress C2060/C2070/C2070P
C3070/C3080/C3080P
CE301
Referring incorrect memory
Ошибка обработки данных (ошибка памяти)
224E/284E/364E/454E/554E
227/287/367
С224/С284/С364/С454/С554
С224Е/С284Е/С364Е/С454Е/С554Е
C258/C308/C368/C458/C558/C658
P-5
PRT/IR ERROR
C200/C203/C220/C224/C250
C252/C253/C258/C284
C277/C287/C257i
C300/C308/C352/C350/C353
C360/C364/C368
C450/C451/C452/C454/C458
C550/C552/C554/C558
C650/C652/C654/C658/C659/C754/C759
C224E/C284E/C364E/C454E
C554E/C654E/C754E
C250P/C252P/C352P
C353P/C450P
C250i/C300i/C360i
C450i/C550i/C650i
C3300i/C3320i/C3350i
C4000i/C4050i
Решение
P-6
P-7
P-8
P-9
C/M/Y/K Imaging Unit failure
C200/C203/C220/C224/C250
C252/C253/C258/C284
C277/C287/C257i
C300/C308/C352/C350/C353
C360/C364/C368
C450/C451/C452/C454/C458
C550/C552/C554/C558
C650/C652/C654/C658/C659
C754/C759
C224E/C284E/C364E/C454E
C554E/C654E/C754E
C250P/C252P/C352P
C353P/C450P
C250i/C300i/C360i
C450i/C550i/C650i
C3300i/C3320i/C3350i
C4000i/C4050i
Решение
P-21
C224e/C224/C220/C652/C200/C203/C227/C250/C250i/C257i/C250P
C252/C252P/C253/C258/C280/C284/C284e/C287/C300/C300i/C308 C352/C350/C352P/C353/C353P/C360/C360i/C364/C364e/C368
C450/C450P/C450i/C451/C452/C454/C454e/C458/C550/C550i/C552 C554/C554e/C558/C650/C650i/C654/C654e/C658/C659/C754 C754e/C759
C3300i/C3320i/C3350i/C4000i/C4050i
Решение
P-28
C224e/C224/C220/C652/C200/C203/C227/C250/C250i/C257i/C250P
C252/C252P/C253/C258/C280/C284/C284e/C287/C300/C300i/C308 C352/C350/C352P/C353/C353P/C360/C360i/C364/C364e/C368
C450/C450P/C450i/C451/C452/C454/C454e/C458/C550/C550i/C552 C554/C554e/C558/C650/C650i/C654/C654e/C658/C659/C754 C754e/C759
Решение
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