A multifunction printer like the Konica Minolta Bizhub 162 regularly needs a toner cartridge replacement. This is due to the expected heavy printing workload, it goes through on a daily basis. Thus, users of this printer keep stocks of toner cartridges to avoid delay on printing operations. Yet at times, printer problems are unavoidable. Users could experience a printer failure even after the replacement of a new cartridge. The most common error code that will be set off is the C0070.
An error C0070 is a toner replenishing motor malfunction. This printer blunder surfaces when the toner bottle is not positioned correctly after the replacement. This error is not a huge problem so there is no need to worry. What can you do to solve this printer problem?
What is worst than a faulty printer is not having any clue on how to deal with it. Learn troubleshooting techniques and printer maintenance tips from this blog.
- Remove toner bottle.
- Switch on the Bizhub 162 without the toner bottle. Wait for several minutes until the printer comes to rest. This procedure allows the printer mechanism (replenishing motor) that drives the toner bottle to return to its home position.
- Check the toner bottle for damages or deformities on the notches. If the toner bottle has damages, replace with a new one. Otherwise, proceed to the next procedure.
- Reinsert the toner bottle.
- Run a test print.
It is important for printer users to have the know-how on their machines. This knowledge will help them solve simple problems. When the toner supply is low, replace it with a compatible TN-114 toner cartridge. And when an error C0070 appears, follow the procedures detailed above.
Looking for the highest quality printer consumables available at factory direct prices? Visit http://www.lasertekservices.com today for the best deals in compatible toner cartridges.
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05-05-2010
#1
Bizhub 162 — error C0070 after replacing toner bottle
Hello, I hope come Konica Minolta technican could help me about this.
I’m a Canon technican and for good deal I bought Bizhub 162 for myself. Just to try the difference between Canon and other brands.
And today, I changed toner bottle. While the copier was adding the toner into developer unit, all electric power in the house went off. After the electricity came back, Bizhub reported C0070.
After that I Google it for solution.
I tried pretty much till now;
— checked the toner bottle — original, suitable.
— tried to power off and power on without toner bottle — no success,
— tried to manualy rotate that black «flag» which turns the bottle. — it rotates normaly, without any force needed.
— pulled out the drum/developer unit and tried to vacuum out any toner left in the hose from toner bottle sadle to the hole where it goes in the developer unit — no success.I guess there’s something wrong either with toner replishing motor home position or maybe even in developer unit — maybe the level of toner?
What to do, what to check?
Is there any optical sensor which may be dirty?
Is anything to check in developer unit?Wil the error C0070 go off automaticaly after the repairment or it should be reset by some combination?
Thanks in advance!
Next time, I can help antything about any Canon copier.
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05-05-2010
#2
Konica Minolta Technician
50+ Posts
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05-05-2010
#3
Originally Posted by Spidula
Hope this helps
Yes it does! Thank you very much, Spidula.
I see the position of the M5 (or M6)? and PC7. I hope the only problem is somewhere there. Because maybe I did something more wrong while tried to turn the black «flag» manually and probably the PC7 can’t recognize the home position.
Is there any sign on plastic parts so I can notice where is home position? Should I take carefully look on anything?
This stuff is rather different than in Canon… But hope, I’ll win.
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05-06-2010
#4
Just to say again thanks to you, Spidula.
I removed the hopper unit and then replenishing motor, PS7 sensor. Everything vacuumed-out and cleaned sensor with brush and alcohol (as I usual do in Canon copiers). Rotated the motor and put it in what I think should be its home position. And now it works!
Many thanks Spidula!
Originally Posted by Spidula
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Field Service Ver. 1.0 Apr. 2005
15.3.5
A. Detection Timing
Trouble Code
• The Toner Bottle Home Position Sensor (PC7) outputs a HIGH signal for a con-
C0070
• The Toner Bottle Home Position Sensor (PC7) outputs a LOW signal for a con-
B. Action
Toner Replenishing Motor (M6)
Toner Bottle Home Position Sensor (PC7)
Step
Operations
Check M6 connectors for proper con-
1
nection and correct as necessary.
Check M6 for correct drive coupling
2
and correct as necessary.
3
M6 operation check
4
PC7 sensor check
5
Change PWB-A.
6
Change PU1.
tinuous 3.5-sec. period while the Toner Bottle is turning.
tinuous 2-sec. period while the Toner Bottle is turning.
Relevant Electrical Components
Ref.
Page
☞
☞
Description
Master Board (PWB-A)
Power Supply Unit (PU1)
WIRING DIAGRAM
Control signal
–
–
–
–
117
PWB-A PJ16A-1 (REM)
115
PWB-A PJ16A-5 (ON)
–
–
–
–
15. Malfunction code
Location
(Electrical
Components)
–
–
B-8
B-8
–
–
139
– Compatible Printer model: Konica-Minolta bizhub 162
– Konica-Minolta bizhub 162 Error Codes with quick guides:
- Code: C0000
- Description: Main Motor malfunction
• The Main Motor (M1) Lock signal remains HIGH for a continuous 1-sec. period at any time 1 sec. after the Main Motor has started turning. - Troubleshooting Guides: 1 Check M1 connectors for proper connection and correct as necessary. 2 Check M1 for correct drive coupling and correct as necessary. 3 M1 operation check. 4 Change PWB-A. 5 Change PU1.
- Code: C0044
- Description: ADF Cooling Fan Failure (Only when the optional DF is mounted)
• The ADF Fan Motor Lock signal remains set to H for a set period of time while the EDH Fan Motor is turning. - Troubleshooting Guides: 1 Check the motor connectors for paper connection, and correct as necessary. 2 Check the fan for possible overload, and correct as necessary. 3 M3-ADF operation check. 4 Replace PBA-CONT.
- Code: C0045
- Description: Fusing Cooling Fan Motor malfunction
– The Fusing Cooling Fan Motor (M3) Lock signal remains HIGH for a continuous 1-sec. period while the Fusing Cooling Fan Motor is turning at full speed or decelerated speed. - Troubleshooting Guides: 1 Check M3 connectors for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M3 operation check 4 Change PWB-A. 5 Change PU1.
- Code: C004E
- Description: Power Supply Cooling Fan Motor malfunction
– The Power Supply Cooling Fan Motor (M4) Lock signal remains HIGH for a continuous 1-sec. period while the Power Supply Cooling Fan Motor Remote signal remains ON (for full-speed rotation) or OFF (for decelerated-speed rotation). - Troubleshooting Guides: 1 Check M4 connectors for proper connection and correct as necessary. 2 Check the fan for possible overload and correct as necessary. 3 M4 operation check 4 Change PWB-A. 5 Change PU1.
- Code: C0070
- Description: Toner Replenishing Motor malfunction
– The Toner Bottle Home Position Sensor (PC7) outputs a HIGH signal for a continuous 3.5-sec. period while the Toner Bottle is turning.
– The Toner Bottle Home Position Sensor (PC7) outputs a LOW signal for a continuous 2-sec. period while the Toner Bottle is turning. - Troubleshooting Guides: 1 Check M6 connectors for proper connection and correct as necessary. 2 Check M6 for correct drive coupling and correct as necessary. 3 M6 operation check 4 PC7 sensor check 5 Change PWB-A. 6 Change PU1.
- Code: C0210
- Description: Abnormal image transfer voltage
– The image transfer voltage remains more than 100 V continuously for a given period of time while the PC Drum remains stationary. - Troubleshooting Guides: 1 Check the Image Transfer Roller for installation. 2 Change HV1. 3 Change PWB-A.
- Code: C03FF
- Description: Faulty Model Setting
– “Model Setting” of “Adjust” available from the Service mode is incorrectly set. - Troubleshooting Guides:
- Code: C0500
- Description: Warm-up failure
– The surface temperature of the Fusing Roller does not reach a given level even after the lapse of a given period of time during a warm-up cycle. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0501
- Description: Warm-up failure 2 (for the model having two Fusing Roller Heater Lamps)
– The Fusing Roller Sub Thermistor does not detect a predetermined temperature within 30 sec. after a warm-up cycle has been started and thus the warm-up cycle is not completed.
– The surface temperature of the Fusing Roller does not reach a given level even after the lapse of a given period of time during a warm-up cycle. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0510
- Description: Fusing failure (abnormally low fusing temperature)
– The temperature detected by the Fusing Roller Thermistor remains lower than 120°C (105°C for the model having two Fusing Roller Heater Lamps) for a given period of time during the standby state.
– The temperature detected by the Fusing Roller Thermistor remains lower than 120°C (105°C for the model having two Fusing Roller Heater Lamps) for a given period of time during a print cycle. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0511
- Description: Fusing failure (abnormally low fusing temperature 2)
– The temperature detected by the Fusing Roller Sub Thermistor remains lower than 105°C for a given period of time during the standby state.
– The temperature detected by the Fusing Roller Sub Thermistor remains lower than 105°C for a given period of time during a print cycle. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0520
- Description: Fusing failure (abnormally high fusing temperature 2)
– The temperature detected by the Fusing Roller Thermistor remains higher than 240°C for a given period of time. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0521
- Description: Fusing failure (abnormally high fusing temperature 2)
– The temperature detected by the Fusing Roller Sub Thermistor remains higher than 240°C for a given period of time. - Troubleshooting Guides: 1 Check that the Fusing Roller Heater Lamp (H1) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 2 Check that the Fusing Roller Sub Heater Lamp (H2) turns ON when the Power Switch is turned ON and correct or replace the lamp as necessary. 3 Check the Fusing Roller Thermostat (TS1) for operation. <Check procedure> Check the resistance of TS1. TS1 is open-circuited if its resistance is infinity. 4 Check the Fusing Unit Interlock Switch (S2) for operation. <Check procedure> Check continuity across the following terminals when S2 is ON. • Across S2-1A and S2-1B • Across S2-2A and S2-2B 5 Check the Fusing Roller Thermistor (TH1) and Fusing Roller Sub Thermistor (TH2) for installation and correct or clean as necessary. 6 Check the Fusing Roller Thermistor (TH1) for operation. <Check procedure> Disconnect CN15 (4P) and check the resistance across CN15-2 and 3 on the Thermistor side. TH1 is open-circuited if the resistance is infinity. 7 Check the Fusing Roller Sub Thermistor (TH2) for operation. <Check procedure> Disconnect CN22 (4P) and check the resistance across CN22-2 and 3 on the Thermistor side. TH2 is open-circuited if the resistance is infinity. 8 Check the Fusing Roller Heater Lamp (H1) for continuity and correct or replace as necessary. 9 Check the Fusing Roller Sub Heater Lamp (H2) for continuity and correct or replace as necessary. 10 Change PU1. 11 Change PWB-A.
- Code: C0650
- Description: Faulty Scanner Home Position Sensor
– The Scanner Home Position Sensor (PC10) does not go from HIGH to LOW when the Scanner Motor (M5) is energized for a given number of steps after the sequence to bring the Scanner back to its home position has been started at the end of a scan motion and during re-shading.
– The Scanner Home Position Sensor (PC10) does not go from LOW to HIGH when the Scanner Motor (M5) is energized for a given number of steps after a scan motion has been started at the end of a Scanner Home Position Sensor home check scan motion and during re-shading. - Troubleshooting Guides: 1 Check M5 connectors for proper connection and correct as necessary. 2 Check M5 for correct drive coupling and correct as necessary. 3 M5 operation check 4 Scanner operation check 5 PC10 sensor check 6 Change PWB-C/C.
- Code: C0B60
- Description: Bin Switching Motor malfunction (Only when the optional JS is mounted)
– Refer to the option service manual (JS-503) for details. - Troubleshooting Guides:
- Code: C0B80
- Description: Shift Motor malfunction (Only when the optional SF is mounted)
– Refer to the option service manual (SF-501) for details. - Troubleshooting Guides:
- Code: C0F32
- Description: Faulty ATDC Sensor
– The measurement taken by the ATDC Sensor (UN1) at a time 2.0 sec. after the Main Motor (M1) has started turning is less than 5% (greater than 4.63 V).
– The measurement taken by the ATDC Sensor (UN1) at a time 2.0 sec. after the Main Motor (M1) has started turning is 19% or more (1.41 V or less). - Troubleshooting Guides: 1 Check to see if developer is available. 2 Check the ATDC Sensor connectors for proper connection and correct as necessary. 3 Change UN1. 4 Run ?gATDC Auto Adjust. 5 Change PWB-A. 6 Change PU1.
- Code: C0F33
- Description: Improperly adjusted ATDC Sensor
– The adjustment of the ATDC control voltage is not completed within 1 sec. after sampling has started of the ATDC Sensor (UN1) as part of an operation of ATDC Sensor Automatic Adjustment.
– The ATDC Sensor control voltage falls outside the range of 5.39 V to 8.15 V during an operation of ATDC Sensor Automatic Adjustment. - Troubleshooting Guides:
- Code: C1038
- Description: Engine connection failure
Master Board (PWB-A) to Control Board (PWB-C/C) connection failure
– There is no acknowledge signal transmitted from the Master Board (PWB-A) to Control Board (PWB-C/C) for 1.5 sec. or more.
– An error command signal is transmitted from the Control Board (PWB-C/C) to Master Board (PWB-A).
– An error status signal is transmitted from the Master Board (PWB-A) to Control Board (PWB-C/C). - Troubleshooting Guides: 1 Turn OFF and ON the Power Switch. 2 Check the PWB-A connectors for proper connection and correct as necessary. 3 Check the PWB-C/C connectors for proper connection and correct as necessary. 4 Check for proper connection between PWB-A and PWB-C/C and correct as necessary. 5 Change PWB-A. 6 Change PWB-C/C.
- Code: C1200
- Description: Faulty ASIC/memory
ASIC/memory (for image and control) fault
A write or read error occurs with SRAM on the Control Board (PWB-C/C). - Troubleshooting Guides: 1 Turn OFF and ON the Power Switch. 2 Check memory on PWB-C/C for connection and correct as necessary. 3 Change PWB-C/C.
- Code: C1300
- Description: Polygon Motor malfunction
-Startup failure
– Lock signal fault: Unstable after the first Lock signal has been detected
– Lock signal fault: Lock signal out-of-timing - Troubleshooting Guides: 1 Turn OFF and ON the Power Switch. 2 Check for proper connection between the PH Unit and Master Board and correct as necessary. 3 Change the PH Unit. 4 Change PWB-A.
- Code: C133B
- Description: Communication with option error
– It is not possible to communicate with the Printer Board within a predetermined period of time during a print cycle. - Troubleshooting Guides:
- Code: C133D
- Description: ROM check error
– An error is detected of the flash ROM chip on the Fax Board when the Power Switch is turned ON. - Troubleshooting Guides:
- Code: C13F0
- Description: Faulty HSYNC
Laser scanning system malfunction
– The SOS Sensor does not detect a rising edge of SOS within a given period of time after the Polygon Motor (M2) has started turning and a laser output has been started.
– The SOS Sensor detects no rising edges of SOS while VIA (image area control) is ON. - Troubleshooting Guides: 1 Turn OFF and ON the Power Switch. 2 Check for proper connection between the PH Unit and Master Board and correct as necessary. 3 Change the PH Unit. 4 Change PWB-A.
- Code: C1468
- Description: Faulty Parameter Chip
Parameter Chip fault
– Data cannot be written in Parameter Chip.
– Data stored in Parameter Chip is wrong. - Troubleshooting Guides: 1 Turn OFF the Power Switch and unplug the power cord. Then, plug in the power cord and turn ON the Power Switch again. 2 Check Parameter Chip (U16) on PWB-C/C for proper connection and correct as necessary. 3 Change PWB-A. 4 Change Parameter Chip.
- Code: C14A3
- Description: IR fluorescent lamp fault
The Exposure Lamp (LA2) of the Scanner fails to turn ON.
– The intensity of the Exposure Lamp is a predetermined value or less during shading and re-shading. - Troubleshooting Guides: 1 Check that the Exposure Lamp (LA2) turns ON when the Power Switch is turned ON and correct or replace as necessary. 2 Check connectors on PU2 for proper connection and correct as necessary. 3 Check connectors on PWB-J for proper connection and correct as necessary. 4 Change PWB-C/C.
- Code: C3FFF
- Description: Flash ROM error
- Troubleshooting Guides:
Solve Konica-Minolta bizhub 162 Error codes
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KONICA MINOLTA: CUSTOMER SAVES $240,000 WITH KONICA MINOLTA MPS
Konica Minolta Business Solutions U.S.A. reports that one of its customers, Infirmary Health System, a provider of healthcare in southwest Alabama, has implemented Konica Minolta Optimized Print Services (OPS) throughout its entire network of hospitals, outpatient facilities, and medical clinics, and has subsequently saved over $240,000, as well as simplified the management of 2,000 printing devices and improved and document security.
“Maintaining our large printing fleet across multiple hospitals and clinics was a strain on the IT department and our operational budget,” commented Eddy Stephens, CIO of Infirmary Health System. “It made more sense to move to a single managed print service plan with Konica Minolta OPS maintaining and supporting our entire fleet regardless of the manufacture and model. Not only has it helped to drive down operating costs, but the IT department no longer has to manage multiple vendors or service devices ourselves. With everything else I have on my plate as CIO of a large healthcare provider, printing is now one less thing I have to worry about with Konica Minolta OPS.”
For the past 15 years Infirmary Health, has leveraged Konica Minolta printers, bizhub MFPs, and production-print systems. Looking ahead to the long-term changes in healthcare reimbursements from government and private payers, Infirmary Health turned to Konica Minolta to implement an MPS solution that would help reduce its operating budget and drive costs out of the system. Infirmary Health now saves $20,000 monthly on replacement toner cartridges by moving to Konica Minolta OPS for the ordering and delivery of all consumables, replacement parts, and maintenance kits, regardless of the device make or model.
With a total of 2000 printing devices throughout the organization, Infirmary Health has moved to a vendor-supported maintenance model with a dedicated Konica Minolta technician on site to service and ensure optimal uptime. Now when IT receives a call related to printing, it’s sent directly to the Konica Minolta technician. The combination of a dedicated Konica Minolta technician and local technician support ensure that Konica Minolta can service and maintain all the print devices located throughout nine different hospital facilities and more than 30 satellite clinics.
“Like so many large organizations with multiple locations, Infirmary Health’s printing environment was not optimized for efficiency and was comprised of excess printing, imaging and fax devices,” says Sam Errigo, senior vice president of Business Intelligence Services for Konica Minolta Business Solutions U.S.A.. “Konica Minolta’s Optimized Print Services (OPS) takes the complexity and inefficiencies out of managing a print environment for both productivity and cost savings. Our approach combines consultancy, hardware, software and implementation services in order to achieve cost reductions and trouble-free processes.”
Recycle Konica Minolta Toner Cartridges with Clean Planet Program
If you’re using a Konica Minolta copier, printer or multi-function printer (MFP), you can now recycle toner cartridges – as well as waste toner boxes, imaging units, developer/developer units and drums – quickly, easily and at no cost. Called the Clean Planet Program, this effort is one facet of Konica Minolta’s ongoing green efforts to protect the environment, reduce landfill waste and minimize its ecological footprint.
This program is available to small, home-office, mid-sized and large (high-volume) businesses, as well as organizations that use optimized print services.
You might be wondering how the toner and ink cartridge recycling program works. The process is simple:
Order Konica Minolta Clean Planet box or recycling pallet and UPS labels. If you have an optimized print services agreement, use the established process for printing out postage paid labels.
Package consumables in the Clean Planet box, affix the shipping label and send it to Konica Minolta via UPS.
Upon arrival, Konica Minolta will sort your consumables, check their condition and replace damaged and worn parts with new ones.
The used Konica Minolta toner cartridges are put back together and filled with new toner, tested and then placed in new packages.
They are sold as remanufactured cartridges.
Graphic Enterprises is proud to be part of Konica Minolta’s recycling effort. Let us help you get the program started for your business or organization. Visit our environment page for more information.
Konica Minolta Bizhub 162 Error C0070 Solution
A multifunction printer like the Konica Minolta Bizhub 162 regularly needs a toner cartridge replacement. This is due to the expected heavy printing workload it goes through on a daily basis. Thus, users of this printer keep stocks of toner cartridges to avoid delay on printing operations. Yet at times, printer problems are unavoidable. Users could experience a printer failure even after the replacement of a new cartridge. The most common error code that will be set off is the C0070.
An error C0070 is a toner replenishing motor malfunction. This printer blunder surfaces when the toner bottle is not positioned correctly after the replacement. This error is not a huge problem so there is no need to worry. What can you do to solve this printer problem?
Remove toner bottle.
Switch on the Bizhub 162 without the toner bottle. Wait for several minutes until the printer comes to rest. This procedure allows the printer mechanism (replenishing motor) that drives the toner bottle to return to its home position.
Check the toner bottle for damages or deformities on the notches. If the toner bottle has damages, replace with a new one. Otherwise proceed to the next procedure.
Reinsert the toner bottle.
Run a test print.
It is important for printer users to have know-how on their machines. This knowledge will help them solve simple problems. When the toner supply is low, replace it with a compatible TN-114 toner cartridge. And when an error C0070 appears, follow the procedures detailed above.