Код ошибки 0x800708ca

So, you just bought or upgraded your Xbox controller to play games on your PC, but there’s one problem. You can’t get the two to connect. The error 0x800708CA displays on your screen, and even a PC restart doesn’t seem to resolve the issue.

Most users reported that the Xbox App Accessories failed to recognize their controllers, so let’s get to the bottom of this issue.

Why am I getting error 0x800708CA when connecting my controller to my PC?

If your Xbox One controller is not connecting to your PC, it’s usually a software issue. You’ve probably not updated a required app. However, this is not the only issue that could trigger the error 0x800708CA.

Other possible causes include:

• Network connection issues – Most users report that the pairing between their Xbox controllers and Windows PC failed. If so, your internet could be dropping randomly hence unable to maintain a stable connection.
• Not logged in – You need to be logged into your Xbox account and other associated accounts for a successful pairing. 
• Unsupported connections – As you may know, when connected to the Xbox App Accessories, you cannot use the Bluetooth connection as it is unsupported. Therefore, if you were pairing via a Bluetooth connection, this is why the error 0x800708CA is making an appearance.
• Incorrect pairing – Another reason could be that your controller has already been paired with another device and is stuck in pairing mode. 
• Damaged USB port – You probably plugged your controller into a USB port that is not working. Sometimes it just takes longer than expected for your PC to recognize the controller, especially if it has been a while since you’ve used that port.
• Outdated firmware – Your Xbox could also be giving you trouble because its firmware is outdated. This can make it incompatible with Windows’ latest version and hence unable to pair correctly.

How can I fix the error code 0x800708CA?

Attempt the following basic workarounds before moving on to the complex solutions:

• If you’re using a wired controller, ensure it’s securely connected to the ports. 
• Try changing the USB port on your computer or using a different cable.
• Sign out, then sign in back again to your Xbox account.
• Ensure you have updated your console to the latest version.
• Check whether your console is having trouble connecting to the internet and restart your router.

1. Download and install prerequisite apps

1. Open Microsoft Store on your PC.
2. Search for the following apps: Xbox, Xbox Accessories App, and Xbox Identity Provider.
3. Click on Get for each one and ensure they’re successfully installed.
4. Once downloaded, launch and sign in to your Xbox account.

The Xbox Identity Provider is a service that provides authentication and authorization for Xbox Live while the Xbox Accessories App allows you to have an immersive gaming experience by allowing you to customize your headset and controller.

These are not standalone apps and must be used in liaison with the Xbox app for proper functioning. When you sign in with an Xbox Live account, you’ll get access to all the features of that website or app.

A reddit user admits that only after installing the 3 apps was the pairing successful.

Once I had all 3 apps installed and signed into the Xbox app, I was able to plug my controller into the USB port and open the Xbox Accessories app, and it automatically found the controller.

2. Troubleshoot your Internet connection

1. Hit the Start menu icon and select Settings.
2. Click on System, then select Troubleshoot.
3. Navigate to Other troubleshooters.
4. Find Internet connections and click the Run button next to it.

3. Check for Windows updates

1. Hit the Windows key and select Settings.
2. Click on Windows Update then hit Check for updates.
3. If available, download ad install them.

4. Reset your Xbox

1. On your controller, press the Xbox button, and on the menu, click the System tab to open Settings.
2. Select System, then click on Console info and hit Reset console.
3. Choose Reset and keep my games & apps.

We hope these recommendations help you resolve any connectivity issues you might have been experiencing.

The steps in this article should work to resolve the error 0x800708CA, and you should be able to use your controller just fine. To reiterate, internet speed is essential for a proper connection with Xbox, so ensure your internet speeds are optimal.

Make sure you check out other articles related to your Xbox, such as the 0x87e50007 error, and see how we managed to solve it.

As always, we welcome your feedback, so be sure to let us know in the comments if this fix worked for you.

The arrival of the Xbox Series X / S has let us see some bugs and this leads us to tell you How to fix the error 0x800708ca

What is error 0x800708ca on Xbox Series X / S?

  This is simply a failure with which getting us could be something of the most normal, since it bears some relation to the issue of new technologies, since new consoles are not exempt from presenting some failures, and above all, it usually occurs regularly when We focus on updating some Xbox One games, an issue that may be favorable since there are games that may be to our total liking, however, it is necessary to take care of knowing how to repair the error 0x800708ca, thus avoiding some failures that in In a way, they can be easy to fix, but without a doubt, they can become annoying.

Read Also:

• How to Fix Xbox App Error Code 0x80070005

How to fix error 0x800708ca in Xbox Series X / S?

There is the possibility of getting us with this failure in a normal practitioner way, but there is not much to worry about, there are some users who have just rebooted the device so that it can allow us to enjoy some updated game and this is usually done in this way :

•  To restart the Xbox Series X / S it is necessary to follow the Configuration path.
• Then proceed to locate us in System.
• Next, we go to Console information.
• Next, we locate Restart the console.
• We proceed to Restart and keep my games and applications.

  This mentioned solution should solve this failure, but in case this does not work, I could choose to uninstall and reinstall the game that is usually causing us inconveniences, in which case this does not work for you, you would only have to wait for Microsoft to offer us the solution, fortunately, they usually already have some related information which allows us to have the possibility of a prompt response.

 This is all we can tell you about How to fix error 0x800708ca, it is only a matter of trying the solutions mentioned to continue enjoying the Xbox Series X / S.

Getting your hands on a new tech and indulging in the experience is awesome, but new technology are not well tested in the real-world. It makes the device prone to errors and bugs that might not have a solution. Fortunately, the Xbox Series X|S error 0x800708ca has an easy solution.

Besides a few games, players have not had many titles to test the new console. However, with the new Microsoft consoles, you can upgrade your old Xbox One games and play it on the new console. Sadly, that’s when users run into the aforementioned error. The error message states, “Something went wrong. 0x800708ca.” If you find yourself in a similar situation, keep reading as we can help you fix the issue.

Transitioning from an old to a new device is never an easy task and the process is susceptible to fault. After purchasing the new console, it’s natural to want to transfer everything from the old console to new. Besides that, you have to update the firmware and do a lot of other things. Even when you know you have done everything right and still run into the Xbox Series X|S Error 0x800708ca, where you are unable to play an upgraded game can be a stressful situation. But, there are quick solutions to the problem.

When you encounter the error, the first thing you should do is reset the device. It has been reported by a lot of users on Reddit that resetting the device fixes the error code entirely and you can play the upgraded game.

In order to reset the Xbox Series X|S to fix Error 0x800708ca, follow the path Settings > System > Console info > Reset console > Reset and Keep My Games & Apps.

If that fails to resolve the issue, uninstalling and reinstalling the game that’s causing the issue will most definitely resolve the error.

If it’s any assurance, Microsoft is aware of the issue and has listed it as one of the known issues on Xbox Series X|S. You can expect the Xbox Series X|S Error 0x800708ca to be fixed sooner than later. However, there is no timeline on exactly when the audio bug will be fixed on the next-gen Xbox consoles.       

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