Код ошибки 0х004с060

Если при попытке активировать Office появляется код ошибки 0xC004C060, убедитесь, что вы используете недействительный ключ продукта.

Если ключ продукта Office не подошел или перестал работать, обратитесь к его продавцу и потребуйте вернуть вам деньги. Если вы приобрели ключ продукта отдельно от программного обеспечения, вероятно, он заблокирован, так как был украден или получен незаконно. К сожалению, существует множество недобросовестных продавцов, которые предлагают украденные, скопированные или полученные незаконно ключи продуктов Майкрософт. Иногда такие ключи продукта печатаются на поддельных наклейках или карточках со ссылками для скачивания программного обеспечения Майкрософт, а иногда они распространяются вместе с носителем, продажа которого запрещена, например носителем OEM или носителем, который использовался в рекламной акции или был предоставлен в рамках другой программы Майкрософт.

Покупка Office

Если вы не можете получить возмещение средств от исходного продавца и хотите приобрести Microsoft 365 или Office, нажмите кнопку ниже, чтобы сравнить цены и совершить покупку в Microsoft Store или начать использовать бесплатную пробную версию Microsoft 365.

Купить или попробовать Microsoft 365

Хотите приобрести ключ продукта?

Если вы собираетесь купить ключ продукта для Microsoft 365 или Office в другом месте, рекомендуется изучить советы по безопасности покупок, чтобы приобрести подлинное программное обеспечение Майкрософт. Если вы хотите купить ключ продукта через Интернет, обязательно прочитайте совет Остерегайтесь покупать ключи продуктов, которые продаются отдельно.

by Kazim Ali Alvi

Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows. And at times, unscrewing the device to take… read more

Updated on March 7, 2023

Activating your copy of Windows is critical since it allows you to access a bunch of tools apart from receiving regular updates. Several users have reported encountering the 0xc004c060 activation error in Windows 11.

This is one of the common Windows activation errors and it was encountered on the previous versions as well. Here, a few questions arise that we have taken up in the next section and your subsequent actions will depend on the answers to these.

So, before you go ahead and purchase another licensed version, we recommend you read the following sections and try the methods listed here to fix the Windows 11 activation error 0xc004c060.

Why am I ecountering the Windows 11 activation error 0xc004c060?

The first thing is to confirm whether you are using a genuine copy of Windows and that the license key is valid. Also, check if it was obtained from an official source and that the key is for the installed edition of the OS.

If there’s an issue with any of these, you are likely to encounter the Windows 11 activation error 0xc004c060. So make sure to verify these and if you find it all in order, proceed to the next section.

In case you obtained the key through unreliable means or believe that the installed copy is a pirated version, you will need to purchase a valid key from Microsoft.

Apart from that, misconfigured settings, the absence of critical services, or even a bug in the current version can lead to this activation error.

Now that you have a basic understanding of the error and the underlying causes, let’s walk you through the most relevant fixes for it.

How do I fix the Windows 11 activation error 0xc004c060?

1. Update Windows 11

1. Press Windows + I to launch the Settings app, and select Windows Update from the list of tabs in the navigation pane on the left.
2. Next, click on the Check for updates button on the right.
3. If an update is listed after the scan, click on Download & install to get it.

2. Run the built-in troubleshooter

1. Press Windows + I to launch the Settings app, and click on Activation on the right in the System tab.
2. Click on the Activation state option here.
3. Now, if the installed Windows is not activated, you will find the a troubleshooter here. Run it and then follow the on-screen instructions and choose the appropriate response when prompted.

Once the troubleshooter is done running, restart the computer for the changes to come into effect and check if the Windows 11 activation error 0xc004c060 is fixed.

Read more about this topic

• Fix: Windows 11 activation error 0xc004f213
• How to activate Windows 11 on a virtual machine
• How to fix a Windows 10/11 activation key that doesn’t work

3. Start critical services

1. Press Windows + R to launch the Run command, enter services.msc in the text field, and either click on OK or hit Enter to launch the Services app.
2. Locate the Software Protection service, right-click on it, and select Properties from the context menu.
3. If the service is not running, click on the Start button under Service status, and once it starts running, click on OK at the bottom to save the changes.

4. Run SFC scan and DISM tool

1. Press Windows + S to launch the Search menu, enter Windows Terminal in the text field, right-click on the relevant search result, and select Run as administrator from the context menu.
2. Click Yes on the UAC (User Account Control) prompt that pops up.
3. Now, click on the downward-facing arrow at the top, and select Command Prompt from the list of options. Alternatively, you can hit Ctrl + Shift + 2 to launch Command Prompt in a new tab.
4. Now, type/paste the following commands one at a time and hit Enter after each to run the DISM tool:DISM.exe /online /cleanup-image /scanhealth DISM.exe /online /cleanup-image /restorehealth DISM.exe /online /cleanup-image /startcomponentcleanup
5. After running the DISM tool, execute th following commands to run the SFC scan: sfc /scannow

5. Activate Windows 11 via Command Prompt

1. Press Windows + X or right-click on the Start button in the Taskbar, and select Windows Terminal from the Quick Access menu.
2. Now, click on the downward-facing arrow and select Command Prompt from the menu.
3. Execute the following command, and if it works, you will receive a prompt mentioning that the Windows is activated:slmgr.vbs /ato
4. If the previous command didn’t work, execute this one to remove the product key:slmgr.vbs /upk
5. Now, paste the following command and hit Enter. Make sure to replace the X’s here with the product key that you have:slmgr.vbs /ipk XXXXX - XXXXX - XXXXX - XXXXX - XXXXX

6. Reinstall the previous iteration and then upgrade to Windows 11

If you did a clean install of Windows 11, and have been encountering the 0xc004c060 activation error, it’s time you reinstall the previous iteration and then make the upgrade.

In some cases, what helped users was rolling back to the iteration for which the key was actually meant, and then installing Windows 11 via the Windows Update, once it’s available.

Since the Windows 11 rollout is in a phased manner, you may have to wait for a little but upgrading to it via Windows Update should help eliminate the 0xc004c060 activation error in Windows 11.

Do I really need to activate Windows 11?

Ideally speaking, you should always use an activated version of Windows 11. However, you can use the OS without activating it as long as you want but this violates the Microsoft Service Agreement.

Also on an unactivated version, you will be missing out on certain built-in apps and feature updates, though you should receive the critical ones. Also, there will also be a message on the bottom-right corner of the screen saying that Windows isn’t yet activated.

So, if you are looking for a complete experience, activating Windows 11 is a must, and you should do it right away. If you are having trouble activating a genuine version, try the fixes here.

That sums up troubleshooting the Windows 11 activation error 0xc004c060, and by the time you reach this part of the guide, the error should be eliminated. Also, you now understand the intricacies and importance of using an activated version.

Besides, find out how to fix the Windows 11 activation error 0xc004f213, in case you receive this error.

Tell us which fix worked and the edition you were having trouble activating, in the comments section below. Also, if you managed to fix the error using another method, do not hesitate to add that as well.

Ошибка 0xC004C060 препятствует активации Microsoft Office. Она появляется сразу после ввода лицензионного ключа. Со слов Microsoft, причина в самом коде. Скорее всего его срок действия уже истек, ключ предназначен для другой версии Office, уже был ранее активирован и т. п. Еще одна частая проблема среди тех, кто покупает лицензии на авито – это OEM-пароль. Он имеет свою специфику использования. План действий таков: попробовать активировать офис иными способами. Если это не сработает, дело действительно в ключе.

К сожалению, что-то пошло не так, и мы не можем сделать это для вас прямо сейчас. Пожалуйста, повторите попытку позже. (0xC004C060)

Установить через командную строку

Есть некоторая вероятность, что ошибка 0xC004C060 высвечивается из-за проблем активации через графический интерфейс. Это можно сделать и из командной строки, это более надежный метод.

Что нужно сделать:

1. Открываем командную строку (можно выбрать из меню, которое открывается после нажатия сочетания клавиш Win + X).
2. Вставляем команду changepk.exe /ProductKey 00000-00000-00000-00000-00000, где вместо нулей вводим свой лицензионный ключ.
3. Если это не помогло, советуем попробовать альтернативный путь — cscript //Nologo slmgr.vbs /ipk 00000-00000-00000-00000-00000 & cscript //Nologo slmgr.vbs /ato.

Изменить версию Microsoft Office

Очень важно уточнить, к какой версии офисного пакета относится ключ. Их весьма много: Home, Professional, Enterprise и другие. Активировать Pro-версию при помощи кода доступа к Standard комплекту не получится. Возможно, нужно просто скачать и установить правильную модификацию Microsoft Office, и он примет ваш ключ.

Ввести OEM-ключ при новой установке

OEM — Original Equipment Manufacturer. Эти ключи покупают организации, которые занимаются производством ноутбуков и компьютеров. Во-первых, они значительно дешевле, ведь закупаются оптом. Во-вторых, они могут быть введены только в момент установки Microsoft Office. Просто активировать уже установленный пакет программ таким ключом нельзя.

Краткая инструкция:

1. Удаляем существующий Microsoft Office.
2. Скачиваем с официального сайта Office подходящую версию программного обеспечения.
3. В момент установки вводим OEM-ключ.

Поштучно сама Microsoft такие ключи не продает, поэтому покупая их в интернет-аукционах или на других площадках, вы берете на себя риск, что код окажется недействительным или краденным.

Обратиться к продавцу за возмещением

Сама Microsoft говорит, что код ошибки 0xC004C060 указывает на проблему с ключом. Иными словами, его срок действия закончился, он был скомпрометирован, украден, заблокирован, использован где-то ранее и т. п. Если покупка была проведена официальным путем в каком-то магазине, нужно обратиться к продавцу и затребовать возмещение средств. В остальных случаях остается только искать другой ключ.

Если у вас остались вопросы или есть какая-то полезная информация об ошибке 0xC004C060, просим написать об этом в комментариях. Так мы сможем разобрать все подводные камни проблемы с активацией Microsoft Office.

If you encounter the error code 0xc004c060 when you try to activate Microsoft Office 2021/2019/2016/2013 or Windows 10/11, you may try the troubleshooting tips in this post to fix the 0xc004c060 error. Some easy-to-use free computer software programs from MiniTool Software are also introduced to help you deal with various tasks.

What Does 0xc004c060 Error Mean?

If you see the error code 0xc004c060 when trying to activate Microsoft Office or Windows 10/11 system, it means the product key that you use to activate the software program is no longer valid. You may try the tips below to fix the 0xc004c060 activation error on Windows 10/11.

Also read: If you’ve experienced data loss due to hard drive failure, this article on hdd data recovery offers invaluable insights into the recovery process.

10 Tips to Fix 0xc004c060 Activation Error

Tip 1. Update Microsoft Office

• Open any Office application like Word.
• Click File > Account.
• Under Product Information, click Update Options > Update Now to update Microsoft Office.

After you installed the latest updates of Office, you can check if the Microsoft Office activation error 0xc004c060 is gone, if not, try other solutions below.

Tip 2. Use Office Online Repair

• Press Windows + R, type control, and press Enter to open Control Panel.
• Click Uninstall a program under Programs.
• Right-click your Office program and select Change.
• Select Quick Repair to start repairing Office problems with the Office repair tool.

Tip 3. Run Windows Office Activation Troubleshooter

Microsoft provides a free tool named Microsoft Support and Recovery Assistant. This tool can help you check and fix problems with various Microsoft products like Windows system, Microsoft Office, Outlook, etc. You can also use this tool to fix Office activation errors.

• You can download and install Microsoft Support and Recovery Assistant (SaRA) on your computer. The download link is https://www.microsoft.com/en-us/download/100607.
• Open this Office activation troubleshooter.
• Select the application or option that you have problems with.
• Select the problem you are suffering and it will start checking and fixing the issues automatically.

Tip 4. Run Windows Activation Troubleshooter

If you see the 0xc004c060 error when trying to activate Windows 10/11, you can run Windows Activation Troubleshooter to see if it can help automatically fix the 0xc004c060 activation error.

• Press Windows + R to open Windows Run dialog.
• Type ms-settings:activation in the Run dialog and press Enter to open the Windows activation settings. You can also click Start > Settings > Activation (or System > Activation) to easily get to the Activation tab.
• Click Troubleshoot in the right window. Please be noted that the Troubleshoot option is only available when your Windows computer is not activated.
• Windows Troubleshooter will run automatically to check the activation issues. If it finds an issue and recommends a fix, you can click the Apply this fix option to let it fix the problem for you.
• After it fixes the issues, you can restart your computer to see if your copy of Windows can be successfully activated.

Tip 5. Run a System Scan

If your computer has corrupted or missing system files, it may cause the 0xc004c060 activation error. You can run the DISM and SFC commands in Command Prompt to repair corrupted system files on your Windows computer. Check how to do it below.

• Press Windows + S, type cmd in the search box, right-click Command Prompt App, and select Run as administrator.
• In the Command Prompt window, you can type DISM /Online /Cleanup-Image /RestoreHealth command and press Enter. It will check and fix the corrupted system image files.
• Next, you can type sfc /scannow command and press Enter. This command helps repair corrupted system files in your computer.

Tip 6. Update Windows 10/11

You should make sure you installed the latest updates on your computer. To update Windows 10, click Start > Settings > Update & Security > Windows Update > Check for updates. To update Windows 11, click Start > Settings > Windows Update > Check for updates.

Tip 7. Try to Activate Windows 10/11 with CMD

If you have the product key at hand, you can use Command Prompt to activate Windows 10/11. Check the related post: How to activate Windows with CMD.

Tip 8. Perform a System Restore

If you encounter the 0xc004c060 activation error in Windows 10/11, you may run a system restore to restore your computer to a previous state to see if the problem can be fixed. To perform a system restore, you need to have turned on and created some system restore points on your computer.

• Press Windows + S, type system restore, and select Create a restore point. This will open the System Properties window.
• Under the System Protection tab, you can click the System Restore button under the System Restore section.
• Click Next and choose a system restore point to follow the on-screen instructions to restore your computer to a previous state. Then you can check if your computer is successfully activated.

Tip: To turn on system restore, you can select your system drive and click Configure button. Tick the Turn on system protection option. Click Apply and click OK. To manually create a restore point, you can click the Create button.

Tip 9. Contact the Seller

If you buy the Office product key or Windows product key from third-party sellers, you can contact the seller for help. They may help you reactivate your Office/Windows or send you a new product key, if not, you can request a refund for your product.

Tip 10. Contact Microsoft Support

If you purchased Windows or Microsoft Office from Microsoft, you can contact the official Microsoft Support. They may help you activate your license remotely.

Free Data Recovery Software for Windows 10/11

For Windows users, here we introduce a free data recovery software program to help you recover deleted or lost data.

MiniTool Power Data Recovery is a professional data recovery program for Windows 11/10/8/7.

You can use this program to recover any deleted or lost files (documents, photos, videos, emails, audio, etc.) from various devices. It supports recovering data from Windows computers, USB flash drives, SD or memory cards, external hard drives, or SSDs.

It helps you recover mistakenly deleted files and restore data from various data loss situations like hard drive failure/corruption, malware/virus infection, system crashes, and more. You can even use it to recover data when the PC won’t boot by using its Bootable Media Builder.

It has an intuitive interface and is simple to operate. You can use it to recover data in a few simple steps.

Download and install MiniTool Power Data Recovery on your PC or laptop and use it to recover data by following the steps below.

MiniTool Power Data Recovery FreeClick to Download100%Clean & Safe

• Launch MiniTool Power Data Recovery to access its main UI.
• On the main interface, you can select a drive under Logical Drives and click Scan. You can also select a specific location like Desktop, Recycle Bin, or a specific folder to scan. If you don’t know the exact drive or location that contains your deleted/lost files, you can click the Devices tab and select the entire disk or device to scan.
• After the software finishes the scan, you can check the scan result to find if your wanted files are listed, if so, you can check them and click Save to choose a new location to store the recovered files. You should not store the recovered files in the original location to avoid data overwriting.

Tip: If you want to choose particular file types like Office files to scan, you can click the Scan Settings icon in the left panel on the main UI. In this window, you can choose the file types and click OK. Then the software will only scan those files in the drive/location/device.

Free Disk Partition Manager for Windows 10/11

Having an easy-to-use free disk manager at hand can make disk management tasks easier.

MiniTool Partition Wizard is a free disk management tool that lets you easily manage hard disks from all aspects.

If you want to create, delete, extend, resize, merge, split, format, or wipe partitions, you can use this tool to realize the task in a few clicks. Besides, it won’t cause any data loss.

It also lets you easily assign or change the drive letter of a hard drive, migrate OS to SSD/HD, copy disk, convert partition between FAT and NTFS format, check and fix disk file system errors and mark bad sectors, test hard drive speed, analyze hard drive space to remove unnecessary large files, and more.

Get this free disk partition manager for your Windows computer by clicking the button below.

MiniTool Partition Wizard FreeClick to Download100%Clean & Safe

Free PC Backup Software for Windows 10/11

The best way to avoid permanent data loss is to make a backup. The common way to back up files we use is to manually copy and paste files to a USB, HDD, etc., or sync the files to a free cloud storage service. For large file backup or backing up a large number of files, you can use a professional data backup program.

MiniTool ShadowMaker is a top free PC backup software program. It can easily back up data on your PC and back up your Windows system.

You can click the Backup module on its main UI. Click the Source section and you can select files, folders, partitions, or the whole disk content to back up. After selection, you can click the Destination section to select a destination to store the backups. You can use an external hard drive, USB flash drive, or network drive to store the backups.

This program also supports file sync. You can click the Sync module on its main interface to start syncing files.

You can also use this program to create system image backups and easily restore your computer from the backup image files when needed.

The Disk Clone feature lets you copy disks with ease.

It also lets you easily set up an automatic backup schedule to back up the selected data daily, weekly, monthly, or when a user signs in or signs out of the operating system.

MiniTool ShadowMaker also lets you change the backup scheme. You can choose the incremental backup scheme to delete the old backup image file versions and only keep the latest version. This can save space for the backup drive.

Download and install MiniTool ShadowMaker on your Windows 11/10/8/7 computer and use it for data and system backup now.

MiniTool ShadowMaker TrialClick to Download100%Clean & Safe

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Conclusion

This post mainly provides some possible solutions to help you fix the activation error 0xc004c060 in Microsoft Office or Windows 10/11 system. Some popular free software products from MiniTool Software are also introduced. Hope it helps.

If you have any issues with using MiniTool Software products, you may contact [email protected].